• Can you contribute to the transformation of health and care locally?
• Do you have experience of driving system change and of empowering communities?
• Are you a skilled, values driven and ethical negotiator who can ensure the needs of communities are central to system thinking?

Hackney CVS is looking for a new Director of Health Transformation & VCS Networks. You will oversee the development of a new Voluntary, Community, and Social Enterprise (VCSE) Assembly which will meet quarterly to discuss the big issues, then work with the Assembly Executive and our public sector partners to develop plans and strategies.

You will be able to operate at all levels – whether that be supporting the voices of frontline organisations or negotiating resources from health & care system leaders – to maximize the role that community and voluntary organisations can play in long term change.

Conditions of work

Salary: £50,000pa

Contract: Fixed term until 31.03.22.  Continuation funding will be sought. Role subject to a 6-month probationary period and a 3-month notice period

Hours: full time

The deadline for applications is 9.30am, Thursday 6 May 2021.

Interviews will be on Tuesday 18 May, and successful candidates will also be asked to attend a more informal meeting with staff and VCSE TLG members on Monday 17 May.

Hackney CVS positively celebrates diversity and welcomes applications from people from all backgrounds.

WHO WE ARE

Small Green Shoots was founded in 2009. We are dedicated to increasing career opportunities for NEETs (not in education, employment or training) within the music and creative industries. We are the only UK arts organisation with both a black female Chair and black female CEO. We have 85% BME staff and 100% from low-income backgrounds (or parents with less than £24k per annum household earnings).

Founder Natalie Wade acknowledges that some of the shoots will have absolutely no previous awareness of what a ‘professional’ job means, so her approach to training begins with social skills - how to introduce yourself, how to hold yourself in meetings, building confidence, how to write minutes.  On the artist side, throughout the past 10 years Natalie and SGS have been vital in helping kickstart the careers of artists such as Jorja Smith, Mahalia and Emelie Sande - providing funding for recording sessions, video shoots and much more.

WHO WE ARE LOOKING FOR

We’re looking for an engaging, nurturing, resourceful, community minded team player, with excellent relationship building and leadership skills, who shares our vision and values and wants to bring their own ideas and energy to the table.  The ideal candidate will be an inspiring people manager, have built credibility in a creative industry (preferably music), have solid business acumen, and previous experience working in either non-profit arts or a youth organisation.  A natural communicator, you’ll be as comfortable chatting with our Shoots as you are updating the Board, getting the best out of everyone and making meaningful progress every step of the way.

The Managing Director will lead a staff team of 9, plus 10 part-time trainees and a rolling programme of work-placements. They will have the support of the outgoing CEO who founded the organisation 10 years ago and report to the trustees of this innovative youth-led charity. 

We need an MD who can demonstrate their executive leadership skills, a dynamic person with a passion for the arts and the impact of art on the lives of young people.  Someone who will guide the development of a vision and strategy for the organisation’s long-term growth and will provide strong leadership for the Board, staff and our young beneficiaries.

The MD will support the organisation in reaching its potential in terms of profile and in realising its goals for artistic excellence, youth training / education / employability within the creative industries, financial stability, fundraising and audience engagement. They will be responsible for galvanising the Board, staff and stakeholders in contributing to and supporting Small Green Shoots mission. 

Responsibilities will include:

• Executive Leadership the organisation, working with the Board to update, maintain, and execute Small Green Shoots’ Strategic Plan. 
• Lead the planning and management of all Development and Fundraising programmes to meet financial development goals. This includes overseeing communication with donors and patrons when it relates to fundraising or institutional advancement, ensuring best practices are being used in stewarding and overseeing our database and ensure that best practices are being used in recording and analysing data.
• Oversee and manage finance operations and our financial reporting. This includes provision of financial reports to the Treasurer of the Board of Directors and to the wider Board and ensuring financial systems and internal controls are adequate to for Small Green Shoots and guard against fraud and waste.
• Serve as the lead ambassador of Small Green Shoots in the community, cultivating of donors, funding bodies and creative industries
• Provide additional support for and attend meetings, fundraisers, events, celebrations etc.
• People Management; Manage, coach, and supervise Small Green Shoots employees and ensure that our employment policies and reporting are consistent with the Law and our commitments to representation and diversity and are regularly updated/reviewed.
• Oversee recruitment, training, coaching and retention of Small Green Shoots staff, this includes fostering an office culture of teamwork, generous collaboration, clear communication, effective delegation, and mutual support.
• Overseeing contracts of staff, freelancers and consultants.
• Board Relations: Work with the Chair of Trustees to identify need for committees and prioritize work of the Board, provide short quarterly written reports to the Board. Support the development of the Board through active cultivation and recruitment. Serve as liaison between Board Committees.
• Communications and Technology Management: Ensure that Small Green Shoots has the information, communications, and technology systems that it needs to be effective. Ensuring that our external communications are consistent and representative of the organisation.

THE PERSON

The ideal candidate will:

• Possess demonstrated business acumen along with strong management and leadership skills.
• Have the vision and enthusiasm to design and execute Small Green Shoots’ development as a charity in the short, intermediate and long-term and help us achieve sustainable growth into the future.
• Be a passionate communicator with the ability to establish long-lasting, productive, relationships with the Board, staff and community of stakeholders and funders.
• Have proven ability to generate earned income and philanthropic support and a passion for organizational development.
• Be able to deliver compassionate, unique, people centred approach to the job role.

Qualifications

• Proven executive experience in non-profit arts or youth organization.
• Previous experience of interacting with Boards, Volunteers and Funders.
• Proven experience building revenue and philanthropic support, including bid writing.
• Experience of working with the Arts Council England.
• Level 3 in Safeguarding young people and vulnerable adults (Desirable).
• At least 2 years of experience in youth work. (Desirable).
• At least 1 year of experience in recruitment. (Desirable)

Small Green Shoots is an equal opportunities employer and believes diversity in the workforce leads to positive and effective working environment. 

About The Hilden Charitable Fund

The Hilden Charitable Fund is dedicated to funding community groups to work with asylum seekers and refugees, disadvantaged young people, penal affairs, homelessness and small projects in developing countries. The fund is committed to social justice and focusses its funding on grassroots organisations, which make a big difference at the community level.
As we begin the journey into a post-Covid and post-Brexit country the Fund approaches its 60th anniversary and there will undoubtedly be challenges and opportunities to be faced. So, we are now seeking a Director who will work closely with the Trustees to help shape and develop the Fund going forward.

A high impact, hands-on role, with scope for creativity and innovation!
The opportunities for the Director to make a real contribution are manifold, including:

• Working with the Board to develop strategies, plans and ways of working for the future, including supporting the trustees to set grant making policies.
• Managing the grant making process, including assessing applications for funding and presenting them to the trustees at quarterly meetings.
• Engaging with grassroots voluntary organisations in a period of major change.
• Building on our collaboration with the community and voluntary sector, other funders, and networks such as ACF and IVAR, enhancing Hilden’s profile and enabling its involvement in innovation.

About you

The Director could come from a range of relevant backgrounds and be someone who is ready to lead a small organisation for the first time, or who already has experience of being a Director. Whatever your background we should be delighted to hear from you, especially if you have a strong track record of:

• Voluntary sector experience at grassroots level and knowledge and understanding of grant making,
• Managing in a collaborative environment, and
• Relationship building and networking.

We value and respect all the differences that make us who we are, including: age, cultural background, disability and mental health, ethnicity and race, gender, gender identity and expression, sexual orientation, and social background.

Oasis Charitable Trust is a ground-breaking group of charities that have been pioneering models of sustainable and holistic education and community development over the last 35 years.  We are now seeking a dynamic and transformational leader as the Director of Learning and Enrichment for Oasis Restore – the UK’s first secure school. This is a career-defining opportunity to lead the development and delivery of our bespoke integrated care and education for young people in custody.

Oasis Restore will offer a reparative opportunity to children and young people, who have become criminally involved, often as a result of high levels of trauma, vulnerability and threat. Our vision for Oasis Restore is focused on restoration, rather than retribution, on creating a safe environment with a holistic approach to life where every child is given opportunities equal to those offered their peers; ones that enable young people to make different choices and lead positive, productive lives.

We are looking for an organisational leader with the ability to lead and develop an education offer that is highly differentiated and innovative to achieve our shared vision. You will be values-led and have sustained, relevant leadership experience of working with children who are neurodiverse and those with Social, Emotional and Mental Health difficulties, challenging behaviour and experience barriers to learning.

For further information about the role, including details about how to apply, please visit the Oasis UK charity website or download the documents from this page. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

Applications should be received by noon on Friday 30th April 2021.

Leadership interviews will take place on the 6th and 7th May via Teams.

Assessment and final panel interviews will take place on the 12th and 14th May and are being held at South Quay College, East London.

Job title: Director of Learning and Enrichment

Job reference: OR-DLE

Closing date: Friday 30th April 2021

Contract:  Full-time, Permanent

Salary:  £67,364 - £74,295 (L20 - L24)

We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate employment checks, including enhanced DBS checks. This post is covered by Part 7 of the Immigration Act (2016) and should have the ability to speak fluent English for this role.

Opportunity Overview

The Connection at St Martin’s is seeking an interim Director of Fundraising and Communications with a track record of delivering successful Individual Giving schemes to join us for 4 months (mid May – mid September maternity cover). The post will oversee a high performing fundraising and communications team. We welcome candidates looking for flexible/part time working arrangements (minimum of 21 hours a week) and freelancers/consultants, as well as individuals looking to gain short term experience at Director level.

In 2020-2021 the Fundraising and Communications team raised £3.6 million across a range income streams including Community, Legacies, Statutory Grants, Major Donors, Trusts and Foundations, Individual Giving and Events. On top of this, The Connection at St Martin’s benefits from our partner charities important and valued support, St Martin’s Charity (through the BBC Radio 4 Christmas Appeal) and the Friends of The Connection. In the last year, our partners raised £1.3 million. In total over the last year, fundraising income increased by 31%

We are seeking a candidate who can hit the ground running and support the team to continue on this impressive growth trajectory. We are interested in candidates who can also demonstrate experience of membership` programmes and digital marketing.

About the Connection at St Martin’s – Being with people at the heart and on the edge

The Connection at St Martin’s exists to be with people as they recover from life on the streets and move on to meaningful, fulfilling futures. We work with people, not for them, and put every individual person at the centre of their recovery. As part of St Martin’s, we have been on the front line helping those in crisis for over one hundred years, right in the heart of Westminster – which has more rough sleepers than anywhere else in the UK. We have helped thousands of people to move away from, and stay off, the streets of London.

We empower people who are on the edge of society to take control of their lives by:

• Supporting people to build on their strengths, recover from crisis and move away from the streets for good;

• Collaborating with other specialist services to ensure that everyone receives the right support at the right time;

• Giving a voice to people we support and sharing their experiences with those in power, to create a society where nobody has to sleep rough.

To apply, please submit a CV highlighting that you meet the requirements of the role set out in the person specification attached.

Salary is dependent on experience.

Closing Date: Monday 3 May 2021 – 5pm

Remote Interview Date: Thursday 6 May 2021

Details of the role including the person specification can be found attached.

Hours: Full-time

Contract type: Permanent

Salary: £62,000 + 8% pension contribution and benefits including a healthcare scheme

Deadline: 9am Monday 10 May 2021

Interview dates: First round interviews will be held the week starting Monday 17 May 2021

ShareAction and the global system of finance

It is said that “money makes the world go around” but the global financial system in its current form is in danger of making our world a very inhospitable place indeed for future generations.

Today’s investment decisions are building the future. At the moment, this is a future of climate emergencies, environmental destruction and a widening gap between rich and poor.

But it doesn’t have to be this way. At ShareAction we believe the finance system can be a force for good. By mobilising the power of finance to address the challenges we face, we can build a different, fairer future; where the global economy operates within not beyond our planet’s ecological limits.

OUR VISION is for a world where the financial system serves our planet and its people.

OUR MISSION is to define the highest standards for responsible investment and to drive change until these standards are adopted worldwide.

We work towards our mission by: » advocating for change in the investment industry using our research and rankings; » campaigning with allies to strengthen investor stewardship and change corporate behaviour; » pushing for public policy reform to transform the financial system.

Purpose of the role

As a pioneering charity at the forefront of the global movement for responsible investment, ShareAction is growing rapidly. We would not be where we are today without the courage, energy, and dedication of our people, as well as the unique set of insights this team brings to the table.

The Director of People is a new role within the organisation, reporting to the Chief Executive. The creation of this role is reflective of a clear need, and desire, to support our growing team to thrive and enable them to drive ambitious change in the rapidly evolving world of responsible investment. In everything they do, our Director of People will champion our values and culture.

ShareAction enjoys distinctive advantages but we also face challenges and risks around recruitment, retention, and career development. Addressing these effectively and imaginatively in the service of our mission is central to the purpose of this role.

Our team is mainly based in the UK (around London) though we also have people in Belgium and Germany and expect our international work and profile to grow. The Director of People will ensure this happens in a way that drives the greatest impact whilst limiting risks to the charity.

We already have a popular flexible working policy. Following the pandemic, we are exploring new ways of working that build cohesion and support creativity whilst giving our people freedoms they value. The Director of People will lead this work.

This role is a huge opportunity for someone looking to create impact. Not only will this Director make a major contribution to the daily working lives of all our team, they will also ensure we continue to recruit the highest calibre of talent, enabling ShareAction to mobilise the power of finance for positive change across the global economy.

Key responsibilities

You will develop and implement ShareAction’s People Strategy which includes: talent attraction, learning and development, internal communication to staff, culture and living our values, health and wellbeing, performance management, reward including pay and benefits, diversity, equity and inclusion, and the full employee life-cycle.

You will ensure our People Strategy supports the success of the charity’s overall strategy by:

» Working closely with leaders across the organisation.

» Strengthening our employer brand, in line with our overall brand, to help attract diverse, talented and committed people who are aligned with our values.

» Holding responsibility for the quality and consistency of internal communication within ShareAction, ensuring coherence with the charity’s values and culture.

» Developing and motivating a growing team of People professionals (currently two staff members).

» Keeping up to date with new developments, best practice and relevant changes in the law in the UK and beyond.

» Developing effective relationships with external and internal stakeholders.

As a member of the Leadership Team (LT) you will:

» Work closely with the CEO and colleagues on the LT to achieve effective day-to-day leadership of the organisation, driving high performance and contributing to problem solving.

» Lead interactions with the board’s People and Remuneration committee (which meets four times a year), supporting the committee to operate in line with its terms of reference (ToR) and accounting to the committee for implementation of People Strategy alongside the CEO.

» Be accountable for the financial performance of the People function and management of key risks relating to HR, including legal risks. Please note that this list isn’t exhaustive and the role might change slightly from time to time.

Personal specification

Essential

» Experience of working alongside and interfacing with Senior Management on a day-to-day basis;

» Demonstrates strong leadership qualities;

» Excellent written and verbal communication skills, including an eye for detail as well as tact;

» Experience in change management, and an ability to collaborate and build trust amongst colleagues at all levels;

» Experience in project management;

» Experience in training of staff and in devising tailored L&D strategies;

» Experienced Senior HR Professional, with a track record of successfully implementing people agendas and practices including recruitment, performance management, employee engagement, and talent management;

» Experience of developing and embedding people‐focused strategies to deliver organisational objectives;

» Good working knowledge of Microsoft Office applications, particularly Word, Excel and PowerPoint.

Desirable

» CIPD Level 7 or equivalent experience;

» Knowledge or experience of working with employment law of Brussels and/or Germany; » Experience of organisational development including growth;

» Experience of organisational design;

» Experience of working with Microsoft Office 365, particularly SharePoint;

» Experience of working with CRM systems, ideally Salesforce;

» Basic knowledge of data protection regulations / GDPR.

To apply: please complete the application form on the ShareAction online recruitment portal.

UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.

UNISON is looking for a new Director of Communications to lead our in-house team and develop our communications and engagement with our 1.3 million members, our network of activists, potential members and the wider public.

We’ve always had great stories to tell, but never more so than now – can you help us develop our narrative, amplify our members’ voices and develop powerful communications with and about our members?

UNISON members have been at the heart of the UK’s response to the pandemic – caring for patients, supporting people in care homes, and keeping our communities and key services going. And the union has been right by their side, organising, campaigning and providing support, advice and practical help.

Public support for key workers is high. Yet our members’ experience has also been of years of underfunding, job cuts and the endless reorganisation and fragmentation of public services. Not to mention a decade that has seen pay kept low and a real-terms drop in income.

If the lessons of the pandemic are to be learned, it’s never been more vital to make the case for investing in quality public services, creating a national care service and properly rewarding our key workers.

There’s a lot to do and a million stories to tell. We need a consummate communications professional with excellent leadership and people management skills, combined with a passion for social justice and a sharp political mind. If you’re inspired by the amazing work our members do, come and help make their voices heard.

Applications must be received by no later than Monday 10 May 2021 at 12pm.

Interviews will be held on Thursday 27/Friday 28 May 2021.

UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.

We are seeking a committed and empathetic Executive Director who will ensure that the organisation provides modern and effective services that reflect the needs and interests of its members, and that it furthers the advancement of clinical and academic neurology.

Job Title: Executive Director
Salary: £65-68k per annum (depending on experience)
Contract: Permanent
Hours of work: Full time, 35 hours per week
Location: London, WC1N 3JZ
Start date: October 2021

About us

The Association of British Neurologists (ABN) is the professional voice of neurologists in the UK with over 1600 members (March 2021). The ABN is also a body of international standing in the field of neurology. A registered charity, our charitable objectives are encapsulated in our mission statement 'to promote the delivery of the best care for people with neurological conditions, by providing and supporting excellent research and education and championing equitable and excellent standards of care.’

The role

The Executive Director is responsible to the Council for the leadership and overall strategic direction of the organisation, which is determined by the Trustees. They take overall responsibility for ensuring that the organisation promotes and embeds the vision and values of the ABN and fulfils the aims and terms of its Articles of Association and Rules.

Reporting to the ABN President and Hon. Secretary, the successful candidate will have responsibility for the overall management and administration of the organisation and the leadership and professional development of all staff, for building and sustaining relationships with key national and international stakeholders; this includes managing relationships with the ABN’s consultant, trainee, junior and retired members. This will be delivered through the development and implementation of the ABN’s five-year strategy and annual plans.

As the team is small, you will be expected to take both a strategic and leadership approach, balanced with a hands-on and operational approach, as required. As such, we are seeking a motivated, self-starter who is able to work to deadlines and on their own initiative.

Who we are looking for

This is an exciting opportunity for someone with demonstrable experience in developing operational or project plans and their effective delivery with proven strategic planning skills.

To be successful in this role you will need substantial senior management experience demonstrating a track-record of inspiring operational and strategic leadership and have the ability to build meaningful and influential relationships with key stakeholders. Ideally your experience will be in a membership or comparable organisation. You will be able to work well under pressure and be committed to equal opportunities and value diversity.

This role requires financial, operational and strategic input, so we are seeking someone with high levels of financial acumen, business planning, budget setting and operational resource management. Previous successful line management is essential. You will also have sound knowledge of legislation and regulations that apply to charities. Fundraising or income generating experience is advantageous.

Closing date: 11th May 2021
1st Interviews: 4th June 2021
2nd Interviews: w/c 21st June 2021

Please note that the interview dates have been specifically chosen according to the availability of the panel.

Interested?

Click the Apply button to be directed to our HR Partner's website, where you can download the job description and complete your application for this position.

The Association of British Neurologists is committed to equal opportunities and welcomes applications from all sections of the community.

Registered charity number: 1077893

No agencies please

In this newly created role, we are seeking to appoint an exceptional Director of Safeguarding with immediate effect to take specific responsibility for safeguarding and child protection matters in the school. The school is committed to providing the highest possible safeguarding provision and the role holder will be supported in all aspects of delivering their role.

The successful candidate will join the school’s Leadership Team and have extensive safeguarding experience and/or a relevant qualification in safeguarding. They should have an in-depth knowledge of relevant legislation, policy and procedures and good practice in respect of children and vulnerable adults. Excellent communication and presentation skills are essential.

King’s is one of the most successful schools in the UK, with outstanding academic results and first-class facilities. Overlooking Wimbledon Common, the school is situated in one of the most attractive parts of south east England.

For further details and to apply, please visit our website via the apply button.

Closing date: noon on Tuesday 4th May 2021

King’s is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any offer of employment will be subject to the receipt of an enhanced DBS disclosure, satisfactory references and medical clearance.

The Director – Hampstead Wells and Campden Trust (“HWCT”)
HWCT is a £16mn grant making charity with its principal objects being the alleviation of
poverty and the advancement of health within a specified geographical area based on
Hampstead, North West London.
The retirement of the current Director provides an outstanding opportunity for an individual
to help steer the future of HWCT and create a sustainable charity worthy of its origins in
1698.
Applicants should have experience in a senior management role in not-for-profit
organisations, an understanding of the governance and regulatory environment for
charities, be able to manage a small team and take responsibility for running the charity on
behalf of Trustees. Clear communication internally and externally is important as is an
understanding of charity finance.
Position Type: Part Time, 20 -30 hours over 3-4 days a week flexible by agreement
Salary Indication: £50,000, based on a 35 hour full time equivalent salary and pro rata for
hours worked, the actual level depending on skills and experience. Pension contribution
matching up to 10% of Salary.
Contract: This is a permanent contract.
Work location: HWCT’s office currently on Rosslyn Hill, Hampstead.
Application deadline: 30th April 2021
Interviews commence: 11th May 2021

To apply in confidence Please send a CV and a personal statement by email, showing how you meet the Job Description and Person Specification, to the Chair, please see infomation on how to apply on attched Job and person pack.

• 6-month fixed-term contract with the possibility to extend
• Ideal start date mid-July 2021
• Highgate, London N6 (current home working during lockdown)

Looking for a leadership role in an organisation dedicated to improving the rights of people living with HIV?

We’re the UK’s HIV rights charity. We work to stop HIV from standing in the way of health, dignity and equality, and to end new HIV transmissions. Our expertise, research and advocacy secure lasting change to the lives of people living with and at risk of HIV.

We’re looking for an outstanding individual to join us in a key leadership position, providing strategic direction to both the Policy & Campaigns Team and the Communications Team. You’ll need to be driven by a passion for health equality and human rights and have:

• Substantial policy and campaigning experience
• A strong understanding of communications in the voluntary sector
• Excellent leadership and management skills, and
• An ability to represent National AIDS Trust at the highest levels.

In return we offer a varied and challenging role working in a supportive and flexible work environment. You will play a key role as a member of our Senior Management Team and will help shape future strategies and plans. 

It’s a time of incredible opportunity in HIV, within an exceptionally challenging external environment. But we have the evidence, the skills, the relationships and the energy to make a real difference. We hope that you’ll want to be part of that.

If you would like to discuss this opportunity informally with Deborah Gold, Chief Executive, please contact Stef McCarthy in the first instance.

Interviews: 7 May 2021

Closing date for applications: 9 am on 27 April 2021

The application pack can be downloaded from our website, or by sending an e-mail quoting the job title, together with your name and address or by calling us.  All materials are available in alternative formats upon request.

National AIDS Trust is committed to equality and diversity and particularly encourages applications from people living with HIV, gay and bisexual men, trans and non-binary people, and people from black and minority ethnic communities.

We welcome applications from disabled people and are committed to making reasonable adjustments wherever possible.

The National AIDS Trust (NAT) is a Registered Charity No: 297977 and a Company Limited by Guarantee No.2175938 (registered in England and Wales). 

Hillside Clubhouse is a dynamic resource for people with mental health problems that makes social inclusion and participation in everyday life a reality. Getting a paid job, having a social life and going to college are the norm for many of our members. Members work alongside staff to co-produce the daily business functions of the Clubhouse and we now seek a senior member of staff to develop opportunities further.  You will be responsible for all areas of day to operations and you will also be responsible for developing and building on existing services as well as seeking out new opportunities for business development.

Our diversity is our strength -  and we welcome applications from all sections of the community.  After initial covering letters and CV sifts successful candidates may be invited to make a  full application.

Job Description

JOB TITLE: Director of Clubhouse Operations

RESPONSIBLE TO: Executive Director

SALARY: £42602

HOURS: 35 per week

ACCOUNTABLE TO: The Board of Trustees

LOCATION: Hillside Clubhouse, Unit A, 30 North Road, London, N7 9GJ and any other locations as may be required

Role overview:

To oversee all operations and the development of the Clubhouse including all the activities that are available to support service users and the kiosk retail outlet and catering services.

Main responsibilities:

• Supporting the creation of, and implementing strategic plans for the service;
• Full responsibility for the Clubhouse, including employees, building management and all service users attending;
• People management of all within the clubhouse remit;
• Managing the maintenance of the premises;
• Responsible for all reporting in remit of the role;
• Maintaining quality systems;
• Project planning and implementation for new services and any changes;
• Ensuring that all clinical and renewal plans are in place;
• Responsibility for all risks within Clubhouse;
• Maintaining compliance with the General Data Protection Regulations (GDPR) under area of responsibility;
• Ensuring that the Clubhouse operates at all times in line with the organisation’s values, mission and strategic aims;
• Building and maintaining partnerships and links with external organisations to promote the service;
• Supporting the growth and development of the service by increasing income streams in place and developing new income;
• Promoting the service through in-house projects;
• Working closely with the Director of IPS and the Executive Director to build the overall Clubhouse service;
• Regularly review relevance of the Clubhouse, against requirements, regulation and those services offered by other charitable organisations.

Specific Duties:

Operations

• Recruiting, inducting, supervising, supporting, coaching and appraising the performance of  staff (including sessional staff)  and volunteers;
• Ensuring that  operational policies, procedures, plans and project designs are properly formulated and operated;
• Ensuring cost effectiveness and financial control, including ongoing financial performance monitoring, budgeting, costing and the control of income and expenditure where appropriate;
• Ensuring that services are appropriately and effectively marketed;
• Ensuring that proper systems are established and operated to deliver, monitor and evaluate the services;
• Ensuring that requirements set by multiple funders (including charitable, statutory and any other funders), regulators, partners and the Executive Director and Trustees are met;
• Being responsible for Health and Safety and other statutory duties;
• Ensuring that new services are developed and managed according to organisational requirements;
• Ensuring that services are in line with the organisation’s values, mission and strategic aims;
• Participating in the delivery of services where appropriate, including the design and provision of training;
• Development and implementation of cyclical maintenance plans for the building;
• Sound risk management and acting as organisational safeguarding lead;
• Specific responsibility for ensuring that risk assessments are in place, up to date and appropriately acted upon and communicated for all service users/potential service users to ensure safety of service users and staff at all times
• Being responsible for overseeing the ‘customer journey’ (i.e. from point of initial enquiry through registration, induction and engagement in the Clubhouse;
• Being responsible for day to day management and member issues relating to Clubhouse area of operation.
• Responsible for management and planning of IT systems and equipment

Corporate:

• Representing Hillside Clubhouse and its work to external audiences and stakeholders
• To deputise for the Executive Director when required e.g.

1. To cover the management responsibilities of the Chief Executive in his/her absence;
2. To make any necessary decisions to ensure the sound operation of the organisation in consultation with the Chair and/or other Trustees in the absence of the Executive Director.

Strategic:

• To contribute to the longer-term strategic direction of the organisation: e.g.

1. Drafting business plans for areas of operational and organisational responsibilities;
2. Generating and contributing to fundraising and income generation plans;
3. Supporting the Executive Director in the drafting of service specifications, tenders and funding applications and mobilising any implementation plans for new services;
4. Developing the Kiosk and external catering areas of the business to maximise market positioning, benefit and income generation.

General:

• Maintaining back office systems (including risk assessments) and contributing to the development of online services including social media, websites and other platforms;
• Attending, chairing and/or convening supervisions, organisational meetings, cross team working groups and external meetings as required;
• Preparing reports for the Board of Directors and Executive Director on all areas of responsibility and attending Board meetings to present them where required;
• Being accountable for all aspects of your work and the work of your supervisees;
• Covering for other members of staff where required;
• Out of hours working when necessary;
• Other duties as reasonably required by the Executive Director/Trustees;
• Working in close co-operation with the Executive Director and Director of IPS and acting as a member of the senior management team.

The postholder will be accountable to the Executive Director or the Chair in his/her absence.  Corporate and strategic duties will be carried out in conjunction with the Executive Director or as delegated by him/her. The postholder will also be expected to supervise new staff where new services are developed.

There are likely to be some overlaps/sharing of work areas between the posts of IPS Director and Director of Clubhouse Operations and it is expected that both post holders work closely together and co-operate to devise solutions jointly where appropriate.

Person specification

Essential

• Experienced in and passionate about mental health services;
• Experience in managing a similar service or in a similar role;
• Knowledge and thorough understanding of mainstream and national initiatives to support people with mental health problems;
• Forward thinking and up-to-date with current practices in mental health;
• Confident, calm and with a hands-on approach;
• Excellent attention to detail;
• Excellent communication skills (written and verbal);
• Commitment to equal opportunities;
• Excellent knowledge of Excel and databases (including Microsoft Access) including reporting functions and database structures and development;
• Ability to write highly accurate reports with attention to detail on written work and figures;
• Expertise and understanding of mental health models;
• Knowledge of health and safety legislation (including food hygiene);
• Facilities management experience including the ability to deliver robust cyclical and renewal plans (building maintenance, renewal and expiry of agreements, leases, certifications, regulatory requirements including those related to the building itself); 
• Ability to see complex projects through from implementation phase to completion including the use of project planning tools including Gantt charts;
• Experience and understanding of implementation phases and mobilisation of complex services;
• Business development skills (ideally in catering or retail);
• Experience of working with people with mental health problems and/or other disabilities including risk management and safeguarding;
• Experience of managing teams and task allocation;
• Ability to work with people who may present challenging behaviours and ability to respond to crises including the ability to calm situations and deal with conflict;
• Ability to develop policy and procedure in an organisational context;
• Ability to generate and use methods for collecting data for diverse purposes (e.g. needs analysis, monitoring, research, fundraising);
• Ability to set up and use management information systems to control the quality and quantity of service delivery;
• Sound knowledge of IT systems and planning infrastructure
• Ability to effectively plan and prioritise your own and others’ work;
• Ability to see tasks through to completion with minimal supervision.

Desirable

• Experience of implementation of quality systems (D)
• Experience of liaising with and reporting directly to commissioners (D)

We are committed to equality of opportunity and diversity in the workplace; all managers and staff are responsible for ensuring that this is delivered in practice.  We will not tolerate any forms of bullying or harassment in the workplace. Everyone has a personal responsibility to seek to improve their own and colleagues working lives to create a healthy and productive working environment 

Hillside Clubhouse  is a dynamic mental health charity which has expanded its range of employment support services in recent years.  This is a new post and you will lead and grow these services and will have experience at working strategically at senior levels, knowledge of contract management, service development as well as a thorough understanding of high fidelity IPS and other supported employment models including the importance of integrated systems and partnership working.  You will also seek and develop new opportunities for growth while maintaining full responsibility for our existing employment support services. 

Our diversity is our strength -  and we welcome applications from all sections of the community. 

Job Description

JOB TITLE: Director of Individual Placement and Support (IPS) and employment services

RESPONSIBLE TO: Executive Director

SALARY: £42602

HOURS: 35 per week

ACCOUNTABLE TO: The Board of Trustees

LOCATION: Hillside Clubhouse, Unit A, 30 North Road, London, N7 9GJ and various locations around Camden and Islington and other areas as may be required

Role overview:

• To oversee and support the day-to-day running and growth of the IPS and employment services offering of the Charity;
• To line manage all Managers working on IPS including:
  • Islington Employment Support Team Manager;
  • Camden Work and Wellbeing Operations Manager (IAPT primary care);
  • Camden Work and Wellbeing Operations Manager (secondary care and other services);
• The post holder will work in close co-operation with other directors and managers responsible for corporate matters and will be a member of the senior management team;
• The post holder is accountable to the Executive Director or the Chair in his/her absence.  Corporate and strategic duties will be carried out in conjunction with the Executive Director or as delegated by him/her. The post holder will also be expected to supervise new staff where new services are developed;
• There are likely to be some overlaps/sharing of work areas between the posts of IPS and employment services Director and Director of Clubhouse Operations and it is expected that both post holders work closely together and co-operate to devise solutions jointly where appropriate.

Main responsibilities:

• Supporting the creation of, and implementing strategic plans for the service;
• People management of the Managers, including supervisions and appraisals;
• Full responsibility for the IPS and employment services, ensuring that all contracts are running smoothly and that positive client and stakeholder relationships are maintained;
• All reporting within the remit of the role including supporting managers to prepare reports;
• Maintaining quality systems;
• Project planning and implementation for new services and any changes;
• Ensuring that all clinical and renewal plans are in place;
• Responsibility for all risks within IPS and employment services;
• Maintaining compliance under the General Data Protection Regulations (GDPR) for area of responsibility;
• Building and maintaining partnerships and links with organisations, including attending networking events;
• Supporting the growth and development of the service by developing new prospects and securing income funds;
• Working closely with the Director of Clubhouse Operations and the Executive Director to build the overall Clubhouse service and strategic direction;
• Picking up the management of a contract under IPS and employment services, as and when required (holiday cover).

Specific Duties:

Operations

• Recruiting, inducting, supervising, supporting, coaching and appraising the performance of managers, staff (including sessional staff) and volunteers, or effectively delegating elements of this to managers;
• Ensuring that operational policies, procedures, plans and project designs are properly formulated and operated;
• Ensuring cost effectiveness and financial control, including ongoing financial performance monitoring, budgeting, costing and the control of income and expenditure where appropriate;
• Ensuring that services are appropriately and effectively marketed;
• Ensuring that proper systems are established and operated to deliver, monitor and evaluate the services;
• Ensuring that requirements set by multiple funders (including charitable, statutory and any other funders), regulators, partners and the Executive Director and Board of Directors are met;
• Being responsible for Health and Safety and other statutory duties;
• Ensuring that new services are developed and managed according to organisational requirements;
• Ensuring that services are in line with the organisation’s values, mission and strategic aims;
• Participating in the delivery of services where appropriate, including the design and provision of training;
• Development and implementation of multi-site and lone working policies.
• Sound risk management and responsibility for safeguarding;
• Specific responsibility for ensuring that risk assessments are in place, up to date and appropriately acted upon and communicated for all service users/potential service users to ensure safety of service users and staff at all times
• Development of operational systems;
• Responsible for integration of services and working with the NHS and any other stakeholders to ensure this;
• Ensuring services operate to the required level of IPS Fidelity including high fidelity in secondary care.

Corporate:

• Representing Hillside Clubhouse IPS and employment services and its work to external audiences and stakeholders;
• To deputise for the Executive Director when required e.g.

1. To cover the management responsibilities of the Executive Director in his/her absence;
2. In the absence of the Executive Director and in conjunction with the Director of Clubhouse Operations to make any necessary decisions to ensure the sound operation of the organisation, where appropriate in consultation with the Chair and/or other Trustees.

Strategic:

• To contribute to the longer-term strategic direction of the organisation: e.g.
  1. Drafting business plans for areas of operational and organisational responsibilities;
  2. Generating and contributing to fundraising and income generation plans;
  3. Supporting the Executive Director in the drafting of service specifications, tenders and funding applications and mobilising any implementation plans for new services.

General:

• Maintaining back office systems (including risk assessments) and contributing to the development of online services including social media, websites and other platforms;
• Attend, chair and/or convene supervisions, organisational meetings, cross team working groups and external meetings as required;
• Prepare reports for the Trustees and Executive Director on all areas of responsibility and attending Board meetings to present them where required;
• Be accountable to the Executive Director and Trustees for all aspects of the work within the areas of responsibility and the work of supervisees;
• Cover for other members of staff in your own and other departments where required;
• Out of hours working when necessary;
• Other duties as reasonably required by the Executive Director/Trustees.

Person specification

Essential

• Experienced in and passionate about mental health services;
• IPS knowledge and experience;
• Experience of managing a similar service or in a similar role;
• Knowledge and thorough understanding of mainstream and national initiatives to support people with mental health problems into work;
• Charismatic, confident, calm and with a hands-on approach;
• Excellent attention to detail;
• Excellent communication skills (written and verbal);
• Commitment to equal opportunities;
• Excellent knowledge of Excel and databases (including Microsoft Access) including reporting functions and database structures and development;
• Ability to write highly accurate reports with attention to detail on written work and figures;
• Ability to see complex projects through from implementation phase to completion including the use of project planning tools including Gantt charts;
• Experience and understanding of implementation phases and mobilisation of complex services;
• Business Development skills
• Experience of working with people with mental health problems and/or other disabilities.
• Ability to work with people who may present challenging behaviours and ability to respond to crises including the ability to calm situations;
• Ability to develop policy and procedure in an organisational context;
• Ability to generate and use methods for collecting data for diverse purposes (e.g. needs analysis, monitoring, research, fundraising);
• Ability to set up and use management information systems to control the quality and quantity of service delivery;
• Ability to effectively plan and prioritise your own and others’ work;
• Ability to see tasks through to completion with minimal supervision.

Desirable

• Experience of implementation of quality systems;
• Knowledge of health and safety at work legislation;
• Experience of liaising with and reporting directly to commissioners;
• Experience of managing multi-site services;
• Experience of managing remote/lone working and associated e-apps.

We are committed to equality of opportunity and diversity in the workplace; all managers and staff are responsible for ensuring that this is delivered in practice.  We will not tolerate any forms of bullying or harassment in the workplace. Everyone has a personal responsibility to seek to improve their own and colleagues working lives to create a healthy and productive working environment - 

An opportunity to join our award-winning charity as we start to grow beyond our local area in North London - enabling more places where people with and without learning disabilities can enjoy mixing TOGETHER.

You will likely come from a charitable or social enterprise background and will be looking to take on a fresh challenge, with moral and faith-inspired purpose. You will be motivated by the importance of reducing social segregation and supporting practical projects that positively shift unhelpful attitudes around learning disability.

You will have responsibility for

• Developing the partnerships and network that will help to promote and spread Wave's WithNotFor approach to inclusion
• Embedding operational plans, budgets and resources that will ensure the effectiveness of Wave's work
• Line-managing a team that includes a part-time administrator; fixed-term contractors and committed volunteers based in North London

We are looking for you to have

• An understanding of the need for and benefits of genuinely inclusive community
• 3+ years' experience in management
• Excellent interpersonal and communication skills
• Strong networking and team building skills
• Charity sector/Fundraising knowledge
• Appreciation of the Christian faith that underpins our work
• Resilience and determination!

You will report to the charity's Co-Founder  and will be working as part of an established and collaborative leadership team.