Do you want to contribute to making the world a better place with your expertise in Diversity and Inclusion? Open Society’s Global Human Resources Department is seeking a Director of Diversity and Inclusion to lead the implementation and further development of Open Society’s vision for diversity and inclusion, in pursuit of making the organisation a more inclusive and diverse network.

The Open Society Foundations works to build vibrant and inclusive democracies whose governments are accountable and open to the participation of all people. We are active in more than 120 countries, making us the world’s largest private funder of independent groups working for justice, democratic governance, and human rights. The Human Resources (HR) team, comprised of 60+ members, sits in our Berlin, London, New York, and Washington, DC offices and supports OSF staff across the global network of offices and foundations, in over 40 countries.

As Director of Diversity and Inclusion, you will:

• Develop and implement transformative diversity and inclusion strategies and programs, with a focus on building an inclusive culture and inclusive workplaces at OSF.
• Serve as thought partner and advisor to programs and departments to support unit-level efforts to develop more inclusive practices and culture.
• Serve as subject matter expert and advisor to other HR functions, including recruitment, performance management, compensation and benefits and talent development, to embed inclusive practices in HR policies, processes and programs.
• Develop and maintain a global network of diversity and inclusion external experts who can advise and support internal stakeholders on diversity and inclusion topics and implement specific activities such as training, assessment, and facilitation.
• Develop and implement the diversity and inclusion communication strategy and plan, and with Internal Communications to regularly communicate internal diversity and inclusion initiatives, events and progress.

What we are looking for:

• Significant experience in project management, change management, organisational development or related field, including experience designing and leading diversity and inclusion projects and initiatives in a global organisation.
• A proven record of successfully designing and delivering global, complex, multi-disciplined, inclusive programs.
• An ability to build strong relationships and to facilitate conversations on challenging and uncomfortable topics at all levels of the organisation, from senior leadership to individual contributors.
• Cultural sensitivity and ability to advocate appropriately in diverse and international environments.
• Ability to make decisions in a collegial and highly collaborative environment, bringing to bear a strategic approach, and strong problem-solving skills.
• The ability to travel internationally approximately 25% of the time.

What we offer:

• Ample opportunities to learn and grow, from annual professional development allowances to onsite trainings and brown bag lunches with visiting experts.
• Top-notch benefits and perks designed for your well-being and a healthy work-life balance. With some variability according to location, this includes generous time off, flexible work arrangements, employer-paid health insurance, generous retirement savings plan, progressive paid parental leave, reproductive and family planning support, sabbatical opportunities, and much more.
• A commitment to creating a diverse and inclusive workplace that enables everyone to bring their full self to work and make a positive impact on the world.
• We feel our salaries are competitive for our sector. The salary for this position starts at 80,000 GBP per annum. Your offer will be based on your level of experience and internal equity.

If this sounds like the position you have been looking for, please submit your cover letter and CV; we look forward to learning more about you.

Closing date: 16 October 2019.

We aim to build an inclusive workforce that is reflective of the populations we support, and actively seek applications from those who are marginalized and underrepresented. We are committed to providing reasonable accommodations to applicants and colleagues with disabilities.

Location:Ark Based at Ark’s head office Holborn, Central London. Moving to White City, West London in January 2020. Alternatively, you could be based in Sub-Saharan Africa. With international travel (35%).

Salary Details: £80,000 - £100,000 per annum depending on experience + plus career average pension scheme + other benefits

Hours Per Week: 37.5 hours per week

Vacancy Type: Permanent

About the role:

The Director of Programmes will lead the design and delivery of the Education Partnership Group’s (EPG)  entire portfolio of work, including establishing and managing relationships with multiple governments and funders; leading a team of highly professional staff to deliver outstanding work to all clients; providing strategic insight into the monitoring and evaluation of the portfolio; undertaking financial oversight across all country budgets; and playing a strategic role in the leadership and growth trajectory of EPG.

About you:

With a passion for education you will have experience in leading the design and delivery of policy-related projects and organisational strategies.

You will be an exceptional relationship-builder with leaders and demonstrate the ability to successfully develop and manage a remote team.

You have a strong track record in complex, end to end, project management. You will come with experience in analysing and interpreting qualitative and quantitative data and drawing out key themes and policy implications.

UCL Office of the Vice-Provost (Advancement)

London

Executive Assistant to the Executive Director of Development

Full Time

The appointment will be on UCL Grade 7.

The salary range will be £35,965 - £43,470  per annum, inclusive of London Allowance.

UCL is London’s Global University. We do things differently here and we take the long view. We are not afraid to take risks. We remain focused on making a major contribution to the long term benefit of humanity. In September 2016 UCL launched ‘It’s All Academic’, our bold new global Philanthropy and Engagement Campaign to raise £600m to support students, research and the transformation of our campus. It will enable us to achieve more than ever before to secure our position as one of the world’s top higher education institutions.

From fighting dementia to ensuring generations of students reach their full potential: It's All Academic. UCL’s ideas and discoveries are shaping the future, improving lives and having a massive impact on London and the wider world. There has never been a more exciting time to join our Advancement office. We are a team of exceptionally ambitious, creative and passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part of this exciting journey and our success.

This is your chance to play a pivotal role in delivering our Campaign. As Executive Assistant to the Executive Director of Development you will provide senior executive level secretarial support, including; drafting and proof-reading correspondence, managing inbox and diary arrangements, and deputising for the Executive Director at occasional high level external meetings.

You will be a highly organised and proactive individual, with meticulous attention to detail and a flexible approach to your work. With experience of working in an executive assistant role for a senior leader, you will have excellent interpersonal and communication skills, with a highly developed sense of tact and discretion. You will play a central role in this fast-paced office and will need to often need to work under your own initiative.

We know that our people are our greatest asset and in return we provide an empowering, values-based environment where personal and professional growth is invested in. We offer agile working and flexibility around working hours. We also value mutual respect and collaboration, and have a strong customer-service ethic.  Expectations are high and we work hard, but the rewards are huge.

UCL is an outstanding place to work. We welcome people from all backgrounds and strive to create an environment where everyone can give of their best. Working with some of the greatest intellects in the world, you will also be entitled to a generous pension scheme and holiday allowance.

To find out more about the role, please contact Cathy Brown, Director of Strategy & Operations. For any queries about the application process, please contact Rachael Idowu, People Coordinator. Both can be reached by phone: +44 (0)20 3108 3804.

UCL vacancy reference:  1824319

Applicants should apply online. To access further details about the position and how to apply please click on the ‘Apply’ button above.

The UCL Ways of Working for professional services supports colleagues to be successful and happy at UCL through sharing expectations around how we work.

Closing Date: 1st October 2019

Latest time for the submission of applications: 23:59.

Interview Date: TBC

We particularly welcome applications from black and minority ethnic candidates as they are under-represented within UCL at this level. 

Walking With the Wounded (WWTW) requires a creative, positive-minded and professional individual to lead an experienced team of fundraising and communications specialists and to take the charity into its next decade.

With its 10th anniversary approaching, engagement has never been more important for the charity in order to meet its fundraising ambitions and reinforce WWTW’s position as a pioneer in providing mental health support, employment and complex case management for those who have served and their families. Many of those they support are the men and women on the front line and their families, who have given so much on our behalf and in many cases have the least to fall back on post military service.

The successful candidate will sit alongside the Senior Management Team and drive the delivery of WWTW’s fundraising and communication strategy to build on successful fundraising foundations since the charity was founded nine years ago. A key strategic focus for the role will be building a sustainable income stream and developing and leading high-level relationships with a range of institutions and partners.

WWTW are looking for someone with a broad grounding in voluntary, statutory, trust and foundations income streams, as well as a strategic understanding of the value of marketing and communications, including their impact on income generation. You will have experience of running high-level events and campaigns and of providing leadership and guidance to a multi-functional team. You will also have excellent organisational, interpersonal and communication skills.

WWTW are seeking an experienced leader who can ‘muck in’ with their small friendly team and in an office environment or remotely, as travel throughout the UK is a key part of the role. 

For an informal conversation prior to applying to this role, please contact Anton Packheiser +44 (0) 7749 858597 or Suzie Spooner on +44 (0) 7960 932 315.
 

PLEASE NOTE: We will be shortlisting as we receive applications, so please apply early to register your interest.

CLOSING DATE: 9am GMT Wednesday 9th October

We are seeking the right candidate for a diverse and rewarding role assisting the Executive Director to: develop and implement long-term strategic development projects, generate funding and manage fundraising activities, support the Director with personnel management, and lead on general administration in the office.

We are seeking someone with experience of charitable fundraising and an understanding of business operations and policies in small charities. This role is flexible; we would like to give the right candidate the opportunity to bring their excellent knowledge of fundraising and experience in the charities sector to Eastside. 

• We are looking for a Director of Communications to join the Smart Works team, helping us to ensure more women succeed at interview and go on to get their job.
• Smart Works is a UK charity that empowers women to succeed at their job interview. 
• Women come to us when they have an interview lined up and need support to get through it. They can be vulnerable and have often struggled to get into employment for a number of months.
• We give them a complete outfit of clothes and accessories (theirs to keep) and an hour of interview training, enabling them to start believing in their own ability to succeed.
• Smart Works has a team of over 300 trained volunteers who work with our clients.
• We have helped over 15,000 women since our launch six years ago, from centres in North and West London, Manchester, Birmingham, Newcastle, Edinburgh and Reading.
• Our eighth centre is scheduled to open in Leeds in November 2019.
• 64% of the women we help get the job.
• We recently launched our latest initiative, the Smart Set capsule collection with our Royal Patron, HRH the Duchess of Sussex. The collection represents a new and collaborative approach to charitable giving, bringing together a powerful community of designers, retailers and customers who are united in a desire to empower women.
• We are at an incredibly exciting stage of our growth, both in terms of our media profile and number of UK centres, and now require a Director of Communications to help us with the next stage of our journey.

About you

• The right candidate will have a natural affinity with our purpose and mission, be familiar with how a charity operates and deliver the right combination of strategic insight and elbow grease. You will be a natural storyteller, a sharp media operator, a diplomat, a mentor and tea maker.
• You will have experience of operating in a fast-paced environment, be confident dealing with senior level journalists and influencers and enjoy managing, motivating and training a small team

Women for Women International helps women survivors of war rebuild their lives. We have over 20 years of on-the-ground experience working with women in countries affected by conflict. The UK office was set up in 2006 and has since grown into a vibrant and fast-growing organisation, raising over £6 million for women in countries affected by conflict. Our team is always extremely busy, maximizing opportunities across our supporter base and generating new business. We are seeking a new Executive Assistant to work closely with the Managing Director and play a pivotal role in the team.

We are therefore looking for someone who loves new challenges, and who is eager to learn and adapt to change. You will be highly organised, able to juggle multiple projects, and have meticulous attention to detail. You will need to excel under pressure whilst remaining calm, friendly, supportive and highly professional. You will need to be confident and comfortable working with a range of individuals from staff members to celebrities. You will need to be self-motivating and show initiative.

In addition, you will support the effective governance of the organisation by performing the duties of administrator to the Board of Trustees and several Committees to the Board.

Women for Women International are an equal opportunities employer and we positively welcome applications from all suitably qualified persons regardless of their religious beliefs or political opinions, sex, marital or family statuses, races, sexual orientations, ages or whether they are disabled. All candidates must have the right to work in the UK.

The Executive Assistant to the Managing Director would be expected to work within the framework of Women for Women International’s core values. Please refer to the Core Values and ways of working document, which can be seen here.

Women for Women International UK is a registered charity (charity number: 1115109) and a company limited by guarantee (company no: 05650155), registered in England and Wales.

Our registered office is at 49-51 East Road, London, N1 6AH. 

Reports to: Managing Director

Proposed start date: ASAP

Deadline: 9th October 2019 11.59pm, applications will be reviewed on a rolling basis.

Location: 49-51 East Road, London, N1 6AH

Working Pattern: Full time

Salary: Dependent on experience  

Executive Support to the Managing Director

COMMUNICATION

• Manage the inbox of the Director, draft responses to all external communications, ensure that they are objective driven and support the business plan. Ensure that we respond in a timely manner to all internal communications especially to senior, Global Leadership Team and overseas colleagues to ensure we are operating a timely and efficient ‘office’.
• Prepare drafts, research, meeting briefs, letters and other documents for the Director, including confidential and sensitive information as required.
• Prepare presentations for multiple audiences including trustees, senior stakeholders, global and UK board meetings and board committees.

RELATIONSHIP MANAGEMENT

• In conjunction with the staff team, proactively prompt and coordinate the cultivation of the Managing Director’s relationships with donors, supporters and stakeholders, including proactive management of the portfolio.
• Ensure that new contacts and relationships are added to the Director’s portfolio and database in a timely way and a cultivation strategy developed to meet the business plan objectives and in line with the ‘best-fit’ team member according to the potential of the contact.
• Update members of the UK team and wider to ensure that the Director’s meetings and relationships are being properly followed up by the right member of the team and in line with donor cultivation and stewardship plans.

CO-ORDINATION and PLANNING

• Manage the diary of the Director, ensure the right people are met in the right order at the right time with the right ask – in line with the business plan objectives and in conjunction with the needs of the team and enabling them to meet targets.
• Support the Managing Director in managing and prioritising their tasks.
• Work across the team to ensure that the Director is available and involved appropriately to ensure the team can move forward, get feedback, decisions and support in the delivery of their objectives and plans.
• Provide cover for members of the Executive Office when on leave or absent.
• Manage the travel arrangements of the Managing Director.
• Proactively improve existing systems and processes if necessary to assist in creating an efficient and effective working environment and team.

SUPPORT THE EFFECTIVE GOVERNANCE OF THE ORGANISATION

• Support the company secretary to the Board of Trustees, including minuting meetings, and provide support to Trustees, Emeritus Trustees and Special Advisors as and when required.
• Liaise with the Executive Team and Chair of Trustees to arrange governance meetings and support the staff in the preparation of relevant papers to strict deadlines.
• Prepare and circulate relevant papers, both in hard copy (to UK based Trustees) and electronic to all Trustees, at least 1 week in advance of the meetings, including managing the document sign-off process with the Chair of Trustees.
• Perform the duties of administrator to Committees of the Board of Trustees, including arranging meetings, preparing papers and taking minutes.
• Provide support to the Executive Team through preparing agendas for weekly meetings, minuting them and monitoring action points and ensure effective communications about decision-making to the wider staff team.
• Take minutes in the weekly staff meetings and circulate them in a timely manner.

To apply, please send your CV, together with a letter no longer than two pages in length outlining your interest in the role, qualifications and suitability for the post. Due to the high volume of applications received, we regret that we can only respond to those most qualified for the position. Applications are reviewed on a rolling basis, so early application is encouraged.

Come and join us at an innovative, exciting, grassroots charity working across London! Solace Women’s Aid works to an end the harm done through domestic and sexual violence to all survivors, and in particular women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

You will be joining a team of committed and inspiring individuals whose dedication has improved the lives of thousands of people in the capital. We are looking for friendly and diligent individuals to join our senior management team and help us make a difference.

About the role

Solace is seeking an experienced, dynamic and high performing deputy director to join the senior management team. The post holder will work alongside the senior managers, directors and the CEO.  The Deputy Director is responsible for managing and reporting on quality and is a key member of the Senior Management Team. She is expected to play a key role as a senior leader of Solace.

She will be accountable to the Director of Services, and will be her nominated Deputy in her absence, supporting in the development and implementation of best practice across our operational services. In addition, the successful candidate will lead on service user engagement and our apprenticeships and placement scheme, ensuring good practice is embedded throughout the organisation.

You will have a passion for ending violence against women and girls as well as a thorough understanding of domestic abuse and its impact on survivors.  

In return, we offer great employee benefits including three per cent employer pension contribution, generous holiday entitlement and a focus on learning and development.

Amnesty International is renowned and respected the world over for promoting and protecting human rights. Our staff’s dedication and talent has changed and saved countless lives. As part of our Fundraising department, your work will change lives too.

About the role

Amnesty International UK are looking for a Direct Marketing Executive to join their Individual Giving Team for a period of secondment until November 2020.

In this key role, you’ll help to deliver effective direct marketing strategy – driving income for Amnesty International UK. You will provide support on a wide range of campaigns, for example: direct mail, telemarketing, social media, email and others. You will work closely with external agencies to ensure all campaigns are delivered to the highest standard, within deadlines and on budget.

About you

To rise to the challenge, you’ll need experience of managing direct marketing campaigns, and an understanding of fundraising principles and techniques. Excellent planning and scheduling skills mean you’ll have no problem handling multiple projects, while the ability to analyse and interpret numerical/statistical data will stand you in good stead. And since you'll be building relationships with external agencies as well as other Amnesty UK staff, excellent communication skills are vital.

About us

Our aim is simple: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. Already our network of over seven million people is making a difference in almost every country in the world. Whether we are applying pressure through powerful research or direct lobbying, mass demonstrations or online campaigning, we are all inspired by hope for a better world. One where human rights are enjoyed by all.

How to Apply

For further details about the role and to apply, please click the 'apply on website' button and complete an application before midday on Friday 27 September 2019. 

Interviews will be held at our Shoreditch office on Tuesday 15 October 2019.

Amnesty International values diversity and welcomes applications from all sections of the community. Applications for flexible working will be considered.

Harris Hill are recruiting for a Director of Finance on a 3 day a week basis, for this well-established Charity based in Sussex

Salary: 55,000pa Pro Rata
Location: Sussex
Day: 3 days a week, with 1 day working from home if required

The Director of Finance will focus on ensuring that the charities Finance and IT services deliver its mission and achieve its strategic goals. Reporting directly to the CEO and as part of the Senior Management Team, the post-holder will play an important role in the leadership and management in helping deliver their ambitious strategy to 2021 and beyond.

The Director of Finance is responsible for the preparation of all financial information, relating to strategic projections, annual planning, budgeting and statutory accounts, monthly management accounts, audit processes and ensuring adequate financial controls and governance are in place including in our overseas programmes (this may require some international travel). They will contribute to risk management and will manage a small finance and administration team.

The Person
The successful candidate will be a dynamic leader with strong programmes experience who is CCAB qualified (or QBE) with experience of producing accounts compliant with the Charities SORP and with managing restricted funding.

Marie Curie’s mission has never been more important. In 2017-18, thanks to our generous supporters, over 40,000 people nearing the end of their lives received hands-on care in their homes or in a Marie Curie Hospice.  However, many more people in the UK die without receiving all the care and support they need. Marie Curie is determined to ensure that everyone has the appropriate support at the end of their lives.

With a new Chief Executive recently appointed and an exciting new strategy and plan in fundraising approved, the charity is looking for a Director of Individual Giving & Loyalty to play a critical role in raising more funds to ensure even more people get the best possible end of life experience they can have.

Reporting to the Executive Director of Fundraising and Engagement and working closely with the Senior Leadership Team, the Director of Individual Giving & Loyalty will be responsible for deepening our connections with existing supporters and help Marie Curie engage with new audiences to grow income.

This is a big role and the successful candidate will need to possess energy, ambition and exceptional leadership and creative skills. The ability to inspire and motivate Marie Curie’s fundraising teams to achieve ambitious fundraising targets and to maximise talent and resources is a must. Marie Curie needs a leader who can build on existing success and maintain excellent standards of supporter experience that put the supporter at the heart of all their fundraising activities.

The successful candidate must have a proven track record in delivering sustained results and of working at a senior and strategic level, including previous extensive experience of leading large-scale direct marketing and public fundraising functions.

S/he must also possess outstanding communication and interpersonal skills, excellent judgment and decision-making abilities and a genuine commitment to the work of Marie Curie.

 For an informal conversation prior to applying to this role, please contact Anton Packheiser +44 (0) 7749 858597 or Suzie Spooner on +44 (0) 7960 932 315.

PLEASE NOTE: We will be shortlisting as we received applications, so please apply early to register your interest.

CLOSING DATE: Wednesday 2nd October, 9.00am GMT.

The Women’s Equality Party is seeking an experienced and ambitious, senior fundraiser to drive income from individuals and through events. We are at a pivotal point in our growth and need to develop our fundraising strategy to ensure we are maximising on all income generating opportunities. The post is for 4 days a week.

You will have exceptional face to face skills alongside the ability to develop and operationalise our Fundraising Strategy. You will build and strengthen key relationships with existing and potential High Net Worth Individual donors and work to increase income from our regular supporters and members. Through leading our crowdfunding campaigns and stewarding and expanding our vital network of supporters you will help WE continue to grow and deliver our ambitious campaign and election strategies. To achieve all this, you will be keen to develop our systems and processes to support the Fundraising Strategy,

This role presents an exciting and unique opportunity for the post-holder to make it their own. The Party’s central office is a small, dynamic team and as well as three direct reports, you will work closely with our communications and campaigns staff. This will suit someone passionate about equality, self-driven and with an impressive track record of raising funds.

WE are looking for:

• Experience and demonstrable track record in growing income from one or more income streams including experience in mid-level and / or major donor fundraising
• Experience of developing and managing relationships with prospective and existing donors and of developing and stewarding donor journeys  
• The ability to maximise on income through bringing together membership and fundraising strategies
• Ability to work within a target driven environment, to work effectively as part of a team and on your own initiative
• Experience of developing and implementing at least one of the following:
  • fundraising strategy,
  • appeal strategy and / or
  • events strategy
• Excellent interpersonal relationship building skills demonstrated through the ability to deliver exceptional donor care and the ability to command respect at all levels, network and communicate the vision of the Women’s Equality Party to a wide variety of stakeholders
• Effective communication skills, both verbal and written with the ability to write compelling proposals, pitches and / or appeals for support and donor reports
• Ability to be an inspiring, motivating and effective team leader and play a key leadership role as a member of the Senior Management Team
• Experience of line management and ability to develop a small team, which will include managing those with direct line reports
• Knowledge of, and commitment to, the aims and values of the Women’s Equality Party
• Knowledge of the principles of major donor and individual giving fundraising
• Understanding of the rules and restrictions for political fundraising
• Able and willing to work occasional unsocial hours and outside of normal office hours as required

To apply for this role, please submit to us:

• an up-to-date CV, with examples of fundraising targets you have achieved
• a supporting statement addressing the requirements of the person specification (maximum two sides),
• an equal opportunities monitoring form (optional)

Please submit applications no later than 23.59pm on Monday 30th September. Interviews will be held the week commencing 7th October 2019

The Women’s Equality Party values equality and diversity, and welcomes applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. In relation to this post we particularly welcome applications from BAME candidates as these communities are under-represented within WEP at this level.

Oak Foundation – Director, Housing and Homelessness Programme

About Oak Foundation:

Oak Foundation commits its resources to address issues of global, social and environmental concern, particularly those that have a major impact on the lives of the disadvantaged. With offices in Europe, Africa and North America, Oak Foundation makes grants to organisations located in approximately 40 countries worldwide.

About the Housing and Homelessness Programme

In Oak Foundation’s Housing and Homelessness Programme, we focus on preventing homelessness by funding sustainable solutions that improve the economic and social wellbeing of marginalised youth, adults and families. We have three priorities: promoting economic well-being; increasing the availability and supply of affordable housing; and preventing homelessness. Grants within the programme are wide-ranging in size. We partner with organisations working both nationally and locally in Boston, New York and Philadelphia in the United States and in London, Belfast, South Wales, Glasgow, Bristol and Birmingham in the United Kingdom. Within each location, we aim to fund projects relevant to the three priorities. In addition, we have adopted specific objectives that recognise particular issues in some of the localities where we make grants.

Purpose of the role

We are now seeking a director to lead our Housing and Homelessness Programme and team.

Main responsibilities include:

• leading strategic planning, implementation and review;
• managing the housing and homelessness team and grant portfolio; and
• leading field building activities, including network development, funder relationships, convenings and collaborative projects, and representing Oak Foundation externally.

Position requirements

• strong demonstrated understanding of issues related to housing and homelessness, and ideally relevant networks;
• proven team management and strategic leadership experience at a senior level; and
• ability and willingness to listen and learn, humility and a sense of humour.

Location: Oak Foundation’s UK office

Reporting to: President, Oak Foundation

Type of contract: Full-time, permanent

How to apply

Application deadline: 9am BST on Friday 18th October 2019. For further information and to apply, please click on 'Apply on Website' and quote reference 4254.

The salary is competitive with the seniority of the appointment. You must have the right to live and work in the UK for this role.

Protecting your personal data is of the upmost importance to Perrett Laver and we take this responsibility very seriously. Any information obtained by our trading divisions is held and processed in accordance with the relevant data protection legislation. The data you provide us with is securely stored on our computerised database and transferred to our clients for the purposes of presenting you as a candidate and/or considering your suitability for a role you have registered interest in.

Perrett Laver is a Data Controller and a Data Processor, as defined under the General Data Protection Regulation (GDPR). Our legal basis for much of our data processing activity is ‘Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.

We are seeking to recruit a highly skilled,passionate, proactive and dynamic Director of Operations to deliver our front facing services at both an operational and strategic level. This is a critical and exciting new role for the right person, with lots of scope to and play a key role in supporting the Chief Exec and Board to drive the organisation forward.  Working within a small organisation means that you will have the unique opportunity to understand, and shape, the business inside out and make a real difference to the organisation and our residents.

We are looking for an experienced senior manager, with housing sector experience, with a positive approach and strong strategic leadership skills. We need a great communicator who will act as an ambassador for PCHA, forging and sustaining strong relationships with board members, lenders, regulators, and other key stakeholders.  As well as experience of tenancy and property services and a passion for customer service, the successful candidate will embody the vision, values and ambitions of PCHA and motivate the team accordingly.

The successful candidate will:

· Drive a strong customer service ethos across the organisation

· Provide leadership on all tenancy and resident support services

· Lead on delivery of excellent property services, including the delivery of PCHA’s asset management strategy

· Ensure compliance on health and safety matters