With the retirement of the current Director later this year, the Chair and Trustees are looking for someone with a passion for community development, who is an innovative, flexible leader with prior fundraising or income generating experience and comfortable in public, private and voluntary sector settings. 

If you have the drive and enthusiasm to respond to this exciting challenge, then we would like to hear from you.

The closing date for recipt of completed applications is Friday 28 May and interviews will be held in Wakefield w/c 21 June. 

Purpose of the role
You will ensure excellent professional standards and productivity; enabling the CEO to lead the organisation through its next phase of development and growth.
Working closely with the CEO, you will contribute financial information and ideas to business plans, funding applications and proposals including capital developments, regeneration projects, creative programmes and other commercial opportunities.
As a key member of a small but growing leadership team you will be responsible for the delivery of important objectives focused on the profitability and capacity building critical to achieving our business aims.

The opportunity
ACAVA is undertaking a wide-ranging organisational change process as we reimagine our purpose to meet evolving cultural, economic and social contexts and pursue several emerging business opportunities.
The Director of Finance and Operations role creates a unique opportunity to influence the evolution of a leading cultural organisation with enormous potential at a moment of urgent social and cultural need.
If you have the drive to lead, confidence to influence and you are passionate about our purpose, this could be the role for you.

Finance
Confidently lead on all aspects of financial planning, management, reporting and compliance.
Ensure effective systems and controls are in place that safeguard the management of company finances.
Lead the development of robust financial processes and procedures that prioritise efficiency, profitability and financial stability.
Lead the relationship with our external management accountants and ensure the timely preparation of reports for the CEO, trustees and auditors.
Lead relationship management and negotiations with our bank to renew and/or extend banking facilities.
Analyse and improve financial performance through robust cost control, pricing policies and income generation to consolidate financial stability.
Contribute financial information and ideas to business plans, business pitches, fundraising applications and other projects as required.
Ensure grant income is disbursed according to award requirements, oversee accurate records and reporting to funders.
Develop and regularly review company and departmental budgets.
Produce accurate quarterly management accounts including P&L, balance sheet and cash flow forecasts for the CEO, subcommittees and board.
Prepare regular comprehensive financial analyses highlighting risks and identifying opportunities for improving financial performance.
Oversee the smooth completion of the annual audit liaising closely with our auditors and accountants.
Assess the financial capabilities of relevant staff and identify training needs where necessary.
Support the CEO with financial forecasts and business modelling.
Communicate and negotiate with senior stakeholders on finance, property and business development matters.

Property
Lead the management and operation of the property portfolio to ensure compliance with legal, health and safety and other requirements.
Develop a strategic plan for the estate, projecting future costs and benefits and provide analyses to inform business decisions.
With the CEO, assess the financial viability of individual buildings and develop a strategy to address underperforming sites.
Lead the oversight, negotiation and renewal of leases.
Develop a building-by-building strategy for business rates.
Produce detailed income and expenditure budgets for individual buildings that aim to generate a financial surplus.
Assess the untapped income generating potential of buildings; maximise efficient use of all spaces and identify opportunities for additional income.
Establish sound processes/policies that produce consistent income from studio licence fees and introduce a fair transparent system of utilities recharging.
Oversee excellent health and safety standards at all buildings.
Oversee cost effective planned programmes of property maintenance that sustain high quality workspaces and facilities.

Administration and HR
Lead and inspire your teams setting challenging and enriching objectives.
Oversee the efficient professional administration of the company.
Provide thought leadership to ensure best practice including a commitment to diversity, equality and inclusion in all of our work.
Direct HR processes including recruitment, contracts, staff development and disciplinary.
Oversee efficient studio allocation processes that minimise voids and maintain high occupancy.
Secure value for money in all aspects of ACAVA’s work and ensure that contracted services are fit for purpose.
Act as data controller ensuring compliance with GDPR regulations and undertake regular compliance reviews.
Maintain oversight of essential policies and ensure they are kept up to date.

The Organisation

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.

We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.

Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

We have been building powerful partnerships for children for over 80 years, and are now active in more than 70 countries.

The Vision

Plan International’s global strategy applies a full spectrum approach where Disaster Risk Management (DRM) is an integral part of everything the organisation does with and for children and girls, especially in fragile settings. 

Our ambition is to become a global leader and the NGO partner of choice for promoting gender equality and protecting girls’ rights in disaster and conflict settings, working at the nexus of development and humanitarian efforts.

While our emergency response work is driven by the humanitarian imperative and principles, as a global organisation Plan International has invested in three priority focus areas; Child Protection in Emergency (CPIE), Education in Emergency (EIE) and Youth Economic Empowerment in Emergency (YEEIE). 

Plan International has developed a systematic approach to integrating Disaster Risk Reduction and Climate Change Adaptation into our Country Strategies and promoting a resilience approach to our programmes. Our ambition is to continue to grow the DRM portfolio in this area.

As an organisation we place great importance on contributing to the work and collective learning, strengthened coordination and quality of work in the sector and increasingly take on inter-agency leadership roles within our areas of expertise at a country and global level.

In the last financial year Plan International responded to 171 emergencies of differing scales and significance across 55 countries with a focus on Child Protection and Education in Emergencies programming.

• 61,258,951 girls, boys, women and men were reached through this work in FY20
• Spending relating to disaster risk management totalled €175 million in FY20
• Plan International partnered with 27,600 community organisations, over 3,400 NGO’s and 934 corporate and private sector institutions.

The Opportunity

The Global Humanitarian Director - Preparedness & Response (also known as Disaster Risk Management (DRM) within Plan International) will lead in setting the overall direction in this area, mobilising the different parts of Plan International and leading the implementation of the Global DRM vision across Global Hub, Regional Hubs, Country Offices, and National Organisations.

You will position Plan International as a global leader and NGO partner of choice for promoting gender equality and protecting girls’ rights in disaster and conflict settings, continuously evaluating and increasing the impact of our work.

You will lead a high performing, motivated and skilled team to deliver and support the achievement of the Global DRM vision, acting as a role model to drive positive culture change across Plan International and consciously embracing and personifying our values-based leadership framework underpinned by feminist principles.  

About You

With proven experience in humanitarian programming and in exercising visionary and strategic leadership in aspects of large, geographically dispersed, culturally diverse, complex international organisations you will have significant experience of managing large scale humanitarian response operations in different and complex contexts.

Strong inter-personal skills in stakeholder management, networking, negotiation, diplomacy and communication with the ability to work empathetically and effectively will be imperative as is a track record of developing and leading effective and motivated teams, including distance management and delivering business planning, financial management, improvement programmes in line with organisational objectives. 

An opportunity to join our award-winning charity as we start to grow beyond our local area in North London - enabling more places where people with and without learning disabilities can enjoy mixing TOGETHER.

You will likely come from a charitable or social enterprise background and will be looking to take on a fresh challenge, with moral and faith-inspired purpose. You will be motivated by the importance of reducing social segregation and supporting practical projects that positively shift unhelpful attitudes around learning disability.

You will have responsibility for

• Developing the partnerships and network that will help to promote and spread Wave's WithNotFor approach to inclusion
• Embedding operational plans, budgets and resources that will ensure the effectiveness of Wave's work
• Line-managing a team that includes a part-time administrator; fixed-term contractors and committed volunteers based in North London

We are looking for you to have

• An understanding of the need for and benefits of genuinely inclusive community
• 3+ years' experience in management
• Excellent interpersonal and communication skills
• Strong networking and team building skills
• Charity sector/Fundraising knowledge
• Appreciation of the Christian faith that underpins our work
• Resilience and determination!

You will report to the charity's Co-Founder  and will be working as part of an established and collaborative leadership team.

Title: Director of Business Development

Salary: £80,000 to £85,000

Hours/Contract: Full time

Contract Type: Permanent

Based: UK - Flexible

Closing date: 9th May 2021

Interview date: 28th May 2021

About the Role

It is a very exciting time to join Marie Curie as we enter into a phase of change, collaboration & partnership with others to ensure that more people have access to a better end of life experience.

Our transformational journey will ensure that everyone who is dying, and their families can receive the love, support & care they need. As part of making this happen, we are embarking on exploring other opportunities for securing commercial income through joint work with the fundraising team and strategic philanthropic supporters of Marie Curie; and working in partnership with other organisations to lever significant financial, quality and business benefits.

The Director of Business Development will lead the strengthening of our partnership with other organisations and will explore securing commercial income. This will include developing a strategic plan for growth, overseeing the procurement and implementation of a contract management system, optimising the systems and processes supporting the business function. The post holder will oversee the planning and implementation of business plans for the entry into new markets; and develop, plan, and implement commercial plans and strategies.

The strategic direction will be securing additional lines of business and commercial activity in line with our strategic aims of the charity. This will involve market analysis, market testing and developing the capability and capacity within the business teams to work alongside operational teams to secure additional business. The overarching aim of the post will be to move us from a baseline of £45 million income (mainly NHS contracts) to ensure that we have a growing and sustainable business model for our care and support services.

About You

An expert in best practice, business development and commercial acumen you will lead by example and create an environment to inspire and motivate the team.

Your experience is likely to come from within the third sector working for a large Charity, the NHS or from a management consultancy - however we welcome applications from Business Development professionals from other sector backgrounds.

You will bring your strong interpersonal skills to enable you to forge and nurture successful working relationships with ease. You will create a shared vision and ensure that the aims of joint working are developed across all departments. Your ability in engaging, partnering with others to deliver change, influencing & communicating effectively with a range of senior level stakeholders and audiences.

Application Instructions

Please submit your CV accompanied by a suitability statement (no more than 2 sides of A4) describing your relevant skills and experience against the candidate pack.

The deadline for applications is 9th May 2021

Shortlisting will take place between 10th - 14th May 2021. Shortlisted candidates will be asked to undertake an on-line Occupational Personality Questionnaire, and to prepare a short presentation. The topic will be provided to candidates selected ahead of the interview.

Final round interviews will take place on 28th May 2021

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion, and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

This role will be subject to receiving a satisfactory Basic criminal record check.

We reserve the right to close this vacancy early. Agencies need not apply.

About Us

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed, and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance, and support, to help them get the most from the time they have left.

Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.

Permanent

Full Time

Location: 175, St John Street, Farringdon, London EC1V 4LW

Salary: £58k + Benefits*

We are delighted to be recruiting a Regional Director to our operational region London and West!

As Regional Director you will provide strong strategic and professional leadership for all aspects of Place2Be service delivery; translate and deliver Place2Be’s mission, values and business priorities into operational plans, KPIs and local delivery.

You will have overall responsibility for leading and developing our mental health services in the region. In your position as Regional Director, you will lead, build and develop school-based service management teams, ensuring appropriate professional development, training and succession plans are in place and that resources are available to meet service commitments.

To be considered for this position you will have a demonstrable track record of delivering results with quality outcomes. You will need to be a collaborative team player, concerned with team success as well as individual performance. 

You must have experience of financial and budget management including planning, development, forecasting and business development. The successful candidate needs to have an astute understanding of the clinical work carried out by Place2Be. 

What will I be responsible for in my new role?

following geographical regions:

• London Central
• London North
• London North West
• London South West
• London Thames
• London West & Home Counties
• London South & Surrey

Travel across this region may be required

Main responsibilities:

You will:

• drive and deliver high quality standards in Place2Be schools; ensuring standards are met or exceeded
• ensure policies and procedures are effectively implemented and adhered to
• hold accountability for school retention and development of best-in-class partnerships with Place2Be schools
• identify opportunities for growth and development through partnership building with a range of stake holders such as Clinical Commission Groups, Academy Trusts etc.
• lead, build and develop effective relationships with the regional Business Development Managers and Regional Clinical Lead to ensure continued delivery and expansion of Place2Be services
• take lead responsibility for safeguarding management and work with the Head of Safeguarding to ensure best practice of all safeguarding issues and concerns in line with Place2Be’s policy
• be accountable for Place2Be service that delivers a whole-school approach to mental health; involving sourcing adequate numbers of trainee counsellors through local colleges, universities and other providers

About You

As the successful candidate, you will:

• possess degree level qualification or equivalent
• have experience leading multi-functional teams at senior management level and fostering a culture of learning, growth and professional development
• have a track record of delivering results with quality outcomes
• have demonstrable experience in leading and developing clinical services for children and young people
•  experience of previously building and nurturing strong relationships both internally and externally
• experience of financial and budget management including planning, development, forecasting and setting
• have a proven ability to think strategically, use initiative and to actively seek innovative approaches to problem solving and delivering results
• possess strong interpersonal skills including motivation, negotiating, influencing and networking to build strong internal and external relationships
• have good understanding of quality assurance and effective performance monitoring

1st Interview date: Wednesday 5th May 2021 

2nd Interview date:Monday 10th May 2021

If you wish to have an informal discussion, have any queries on any aspect of the appointment process, or need additional information please contact our recruitment team via our website.

*In return we offer you a range of fantastic benefits including:

• Enhanced Annual Leave entitlement
• Robust Learning and Development Programme
• Contributory Pension Scheme
• Life Assurance, 4x Annual Salary
• Employee Assistance Programme
• Mobile Phone Discounts (EE Network)
• Cycle purchase and season ticket loan schemes
• Extended Maternity/Paternity Pay

If you share our core values of perseverance, integrity, compassion and creativity and have the counselling skills and patience to support some of the UK’s most vulnerable young people and families, we would love you to join us. It’s sensitive and demanding work – but hugely rewarding and fulfilling - you will be helping to give young people a brighter future.

Please view/download the full Job Description and Person Specification on our website for further details.

About Us

Place2Be is the leading children's mental health charity providing in-school support and expert professional development to improve the emotional wellbeing of children and young people, families, teachers and school staff. Place2Be provides mental health support and training for over 600 primary and secondary schools, reaching a total school population of over 350,000 pupils.

Our teams provide a range of services in our partner schools to build resilience early in life through counselling, creative work and play and support a child’s ability to engage in school life. Our work, focused on early intervention, is part of the ‘comprehensive CAMHS system’.

Through our professional development programme, we are training c1200 Counsellors on Placement each year who build their mental health and counselling skills and experience through practice in our partner schools. We also provide a range of professional development programmes on mental health and wellbeing for school leaders, teachers and other professionals who work with children and young people, so we can help to build ‘mentally healthy’ schools and communities where all children can thrive and flourish.

We continue to pilot, trial and explore new ways in which we can develop our practice as well as share learning, expertise and findings from the robust evidence and evaluation we gather. HRH The Duchess of Cambridge is our Royal Patron and Place2Be is one of the founding charity partners of Heads Together. We also work collaboratively with a range of charities and expert organisations to leverage best-in-class knowledge and expertise to inform, develop and improve outcomes for the children, families and schools we support.

We ask our staff team to share our core values of perseverance, integrity, compassion and creativity, and to have the skills and patience to support some of the UK’s most vulnerable children and families.

UK Youth works through networks of youth organisations, young people and cross-sector supporters to galvanise a collective movement in support of our shared vision. Our new Collective Action Department will be at the forefront of helping to solve the lack of cross-sector understanding of how youth work makes a difference by transforming the way the system brings cross-sector leaders and young people together to share, grow expertise and solve key issues collectively.

This is an exciting role that will lead the operational strategy for strengthening our approach to mobilising a cross-sector movement of people to actively work together in accelerating positive outcomes for young people. Our network approach will use digital platforms, be anchored in proven collective action theoretical principles and will ultimately ensure:

• The Youth Sector and outdoor learning (in all its diversity) is strengthened through effective outcomes-focused collaboration, shared learning, challenge and the sharing and embedding of solutions
• Young people have the skills, confidence and opportunities to unlock agency and lead through our work to build to the #iwill Movement
• The broader understanding of youth work is increased due to stronger connections between policy makers and cross-sector bodies working on behalf of young people
• UK Youth maintains a UK wide approach to our collective action approaches. Working in meaningful and effective ways to bring cross nations youth organisations together

Comfortable with using a ‘test and learn’ approach, with a passion for systems change and driving systems change, this role will be responsible for growing and developing the UK Youth Movement and creating innovative mechanisms to understand the needs of the youth sector and young people, working with others to turn them into action. The role will lead and develop a clear strategy for ensuring young people’s voices are at the heart of the network.

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even whilst we are all working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture.

• Flexible/Agile Working
• 27 days annual leave plus bank holidays
• Pension scheme (currently UK Youth match employee contributions up to 5%)
• Membership of our life insurance scheme which would pay-out up to 4 times your salary
• Employee Assistance Programme to support employees both professionally and personally
• 20% discount off bookings at Avon Tyrrell our New Forest Outdoor Centre including, camping, lodges and outdoor activities.
• Cyclescheme and Techscheme

How to apply

Candidates are encouraged to apply even if your experience doesn’t precisely match the job description for this role. Your experience, skills and passion will set you apart so tell us about your achievements, irrespective of whether they are personal or work-related, about your journey to date; how this has shaped you and the things you learnt along the way.

If you would like to be considered for this fantastic opportunity, please click the link to be taken to our website where you can find more information on the role and how to apply. 

• Closing date for applications will be 12pm, 4th May 2021

Brighton Natural Health Centre (BNHC) is a long-established charity working in the area of community health, providing classes to support personal health and wellbeing, including yoga, dance, Pilates, meditation, tai chi, movement for health and more, along with talks and workshops. The charity occupies premises in central Brighton with two excellent spaces for classes and has access to other spaces in the local area where required.

This year marks the charity’s 40th birthday and we are looking for a dynamic professional to drive the charity forwards as we recover from the restrictions and impact of the Covid pandemic.

As well as continuing to provide income-generating classes and events alongside its current outreach projects, the charity is looking to develop more significant externally-funded projects to further its charitable aims in the local community, and realise its ambitions of becoming the most inclusive and accessible community resource possible.

The ideal candidate will be a strategic thinker with proven operations, finance and business development expertise, and with hands-on experience of running and developing a smaller enterprise, ideally within the charity sector. They will need to be passionately committed to the delivery of personal, community and planetary health.

They should demonstrate excellent leadership skills, vision and drive, and have confident people management skills, along with proven experience of developing projects and instigating partnerships with both large and small organisations.

Overview
• Part-time, 30 hours per week, flexible working considered
• £32,000 per annum
• Six month contract initially - we intend this to lead to a permanent role subject to successful review
• Reporting to the Board of Trustees
• Line management responsibilities: Centre Manager and Community Coordinator
• Oversight of outsourced accountancy, bookkeeping and marketing functions

Main duties of the role
• Following the vision set by the Trustees, lead the development and implementation of a strategic business plan, based on sound operational practices and processes.
• Drive the practical evolution of its business model and charitable activities, and lay the groundwork for a sustainable future for BNHC more clearly devoted to community health and wellbeing.
• Lead the production of effective financial systems in order to produce regular trusted and accurate budget monitoring and forecasting, and other financial data reports to enable effective decision-making.
• Lead, develop and support a professional team of staff, volunteers and contracted teachers to deliver efficient operational functions, to create a rewarding working environment.
• Develop positive and effective relationships with the charity’s stakeholders.
• Further develop and enhance BNHC’s reputation as a centre of excellence.
• Provide support, guidance and accurate financial information to the trustees on a broad range of issues, to enable effective decision-making.

TO APPLY:

The full job description and qualifications/experience required, and how to apply, are contained within the application pack. If you would like any further information, or to discuss the role before applying, please see contact email details in the application pack.

Please download the application pack attached.

The closing date for applications is 5pm, Friday 30th April 2021.

The Director – Hampstead Wells and Campden Trust (“HWCT”)
HWCT is a £16mn grant making charity with its principal objects being the alleviation of
poverty and the advancement of health within a specified geographical area based on
Hampstead, North West London.
The retirement of the current Director provides an outstanding opportunity for an individual
to help steer the future of HWCT and create a sustainable charity worthy of its origins in
1698.
Applicants should have experience in a senior management role in not-for-profit
organisations, an understanding of the governance and regulatory environment for
charities, be able to manage a small team and take responsibility for running the charity on
behalf of Trustees. Clear communication internally and externally is important as is an
understanding of charity finance.
Position Type: Part Time, 20 -30 hours over 3-4 days a week flexible by agreement
Salary Indication: £50,000, based on a 35 hour full time equivalent salary and pro rata for
hours worked, the actual level depending on skills and experience. Pension contribution
matching up to 10% of Salary.
Contract: This is a permanent contract.
Work location: HWCT’s office currently on Rosslyn Hill, Hampstead.
Application deadline: 30th April 2021
Interviews commence: 11th May 2021

To apply in confidence Please send a CV and a personal statement by email, showing how you meet the Job Description and Person Specification, to the Chair, please see infomation on how to apply on attched Job and person pack.

The role will lead on the implementation of the Diversity, Equality and Inclusion action plan, which is currently being reviewed and scheduled to re-launch in September 2021, alongside supporting the recruitment of volunteers across the sport 

The successful candidate will have a fantastic opportunity to support the education, enablement and engagement of table tennis clubs, leagues, counties, volunteers, coaches and officials in this area, helping to improve the diversity of table tennis at all levels.

Working across all areas of diversity and inclusion will be an important part of this role, but there will be a priority focus on disability, women and girls, ethnically diverse communities (BAME) and lower socio-economic groups (LSEG).

(Experience in table tennis and/or sport is not essential for this role)

Hillside Clubhouse  is a dynamic mental health charity which has expanded its range of employment support services in recent years.  This is a new post and you will lead and grow these services and will have experience at working strategically at senior levels, knowledge of contract management, service development as well as a thorough understanding of high fidelity IPS and other supported employment models including the importance of integrated systems and partnership working.  You will also seek and develop new opportunities for growth while maintaining full responsibility for our existing employment support services. 

Our diversity is our strength -  and we welcome applications from all sections of the community. 

Job Description

JOB TITLE: Director of Individual Placement and Support (IPS) and employment services

RESPONSIBLE TO: Executive Director

SALARY: £42602

HOURS: 35 per week

ACCOUNTABLE TO: The Board of Trustees

LOCATION: Hillside Clubhouse, Unit A, 30 North Road, London, N7 9GJ and various locations around Camden and Islington and other areas as may be required

Role overview:

• To oversee and support the day-to-day running and growth of the IPS and employment services offering of the Charity;
• To line manage all Managers working on IPS including:
  • Islington Employment Support Team Manager;
  • Camden Work and Wellbeing Operations Manager (IAPT primary care);
  • Camden Work and Wellbeing Operations Manager (secondary care and other services);
• The post holder will work in close co-operation with other directors and managers responsible for corporate matters and will be a member of the senior management team;
• The post holder is accountable to the Executive Director or the Chair in his/her absence.  Corporate and strategic duties will be carried out in conjunction with the Executive Director or as delegated by him/her. The post holder will also be expected to supervise new staff where new services are developed;
• There are likely to be some overlaps/sharing of work areas between the posts of IPS and employment services Director and Director of Clubhouse Operations and it is expected that both post holders work closely together and co-operate to devise solutions jointly where appropriate.

Main responsibilities:

• Supporting the creation of, and implementing strategic plans for the service;
• People management of the Managers, including supervisions and appraisals;
• Full responsibility for the IPS and employment services, ensuring that all contracts are running smoothly and that positive client and stakeholder relationships are maintained;
• All reporting within the remit of the role including supporting managers to prepare reports;
• Maintaining quality systems;
• Project planning and implementation for new services and any changes;
• Ensuring that all clinical and renewal plans are in place;
• Responsibility for all risks within IPS and employment services;
• Maintaining compliance under the General Data Protection Regulations (GDPR) for area of responsibility;
• Building and maintaining partnerships and links with organisations, including attending networking events;
• Supporting the growth and development of the service by developing new prospects and securing income funds;
• Working closely with the Director of Clubhouse Operations and the Executive Director to build the overall Clubhouse service and strategic direction;
• Picking up the management of a contract under IPS and employment services, as and when required (holiday cover).

Specific Duties:

Operations

• Recruiting, inducting, supervising, supporting, coaching and appraising the performance of managers, staff (including sessional staff) and volunteers, or effectively delegating elements of this to managers;
• Ensuring that operational policies, procedures, plans and project designs are properly formulated and operated;
• Ensuring cost effectiveness and financial control, including ongoing financial performance monitoring, budgeting, costing and the control of income and expenditure where appropriate;
• Ensuring that services are appropriately and effectively marketed;
• Ensuring that proper systems are established and operated to deliver, monitor and evaluate the services;
• Ensuring that requirements set by multiple funders (including charitable, statutory and any other funders), regulators, partners and the Executive Director and Board of Directors are met;
• Being responsible for Health and Safety and other statutory duties;
• Ensuring that new services are developed and managed according to organisational requirements;
• Ensuring that services are in line with the organisation’s values, mission and strategic aims;
• Participating in the delivery of services where appropriate, including the design and provision of training;
• Development and implementation of multi-site and lone working policies.
• Sound risk management and responsibility for safeguarding;
• Specific responsibility for ensuring that risk assessments are in place, up to date and appropriately acted upon and communicated for all service users/potential service users to ensure safety of service users and staff at all times
• Development of operational systems;
• Responsible for integration of services and working with the NHS and any other stakeholders to ensure this;
• Ensuring services operate to the required level of IPS Fidelity including high fidelity in secondary care.

Corporate:

• Representing Hillside Clubhouse IPS and employment services and its work to external audiences and stakeholders;
• To deputise for the Executive Director when required e.g.

1. To cover the management responsibilities of the Executive Director in his/her absence;
2. In the absence of the Executive Director and in conjunction with the Director of Clubhouse Operations to make any necessary decisions to ensure the sound operation of the organisation, where appropriate in consultation with the Chair and/or other Trustees.

Strategic:

• To contribute to the longer-term strategic direction of the organisation: e.g.
  1. Drafting business plans for areas of operational and organisational responsibilities;
  2. Generating and contributing to fundraising and income generation plans;
  3. Supporting the Executive Director in the drafting of service specifications, tenders and funding applications and mobilising any implementation plans for new services.

General:

• Maintaining back office systems (including risk assessments) and contributing to the development of online services including social media, websites and other platforms;
• Attend, chair and/or convene supervisions, organisational meetings, cross team working groups and external meetings as required;
• Prepare reports for the Trustees and Executive Director on all areas of responsibility and attending Board meetings to present them where required;
• Be accountable to the Executive Director and Trustees for all aspects of the work within the areas of responsibility and the work of supervisees;
• Cover for other members of staff in your own and other departments where required;
• Out of hours working when necessary;
• Other duties as reasonably required by the Executive Director/Trustees.

Person specification

Essential

• Experienced in and passionate about mental health services;
• IPS knowledge and experience;
• Experience of managing a similar service or in a similar role;
• Knowledge and thorough understanding of mainstream and national initiatives to support people with mental health problems into work;
• Charismatic, confident, calm and with a hands-on approach;
• Excellent attention to detail;
• Excellent communication skills (written and verbal);
• Commitment to equal opportunities;
• Excellent knowledge of Excel and databases (including Microsoft Access) including reporting functions and database structures and development;
• Ability to write highly accurate reports with attention to detail on written work and figures;
• Ability to see complex projects through from implementation phase to completion including the use of project planning tools including Gantt charts;
• Experience and understanding of implementation phases and mobilisation of complex services;
• Business Development skills
• Experience of working with people with mental health problems and/or other disabilities.
• Ability to work with people who may present challenging behaviours and ability to respond to crises including the ability to calm situations;
• Ability to develop policy and procedure in an organisational context;
• Ability to generate and use methods for collecting data for diverse purposes (e.g. needs analysis, monitoring, research, fundraising);
• Ability to set up and use management information systems to control the quality and quantity of service delivery;
• Ability to effectively plan and prioritise your own and others’ work;
• Ability to see tasks through to completion with minimal supervision.

Desirable

• Experience of implementation of quality systems;
• Knowledge of health and safety at work legislation;
• Experience of liaising with and reporting directly to commissioners;
• Experience of managing multi-site services;
• Experience of managing remote/lone working and associated e-apps.

We are committed to equality of opportunity and diversity in the workplace; all managers and staff are responsible for ensuring that this is delivered in practice.  We will not tolerate any forms of bullying or harassment in the workplace. Everyone has a personal responsibility to seek to improve their own and colleagues working lives to create a healthy and productive working environment - 

Hillside Clubhouse is a dynamic resource for people with mental health problems that makes social inclusion and participation in everyday life a reality. Getting a paid job, having a social life and going to college are the norm for many of our members. Members work alongside staff to co-produce the daily business functions of the Clubhouse and we now seek a senior member of staff to develop opportunities further.  You will be responsible for all areas of day to operations and you will also be responsible for developing and building on existing services as well as seeking out new opportunities for business development.

Our diversity is our strength -  and we welcome applications from all sections of the community.  After initial covering letters and CV sifts successful candidates may be invited to make a  full application.

Job Description

JOB TITLE: Director of Clubhouse Operations

RESPONSIBLE TO: Executive Director

SALARY: £42602

HOURS: 35 per week

ACCOUNTABLE TO: The Board of Trustees

LOCATION: Hillside Clubhouse, Unit A, 30 North Road, London, N7 9GJ and any other locations as may be required

Role overview:

To oversee all operations and the development of the Clubhouse including all the activities that are available to support service users and the kiosk retail outlet and catering services.

Main responsibilities:

• Supporting the creation of, and implementing strategic plans for the service;
• Full responsibility for the Clubhouse, including employees, building management and all service users attending;
• People management of all within the clubhouse remit;
• Managing the maintenance of the premises;
• Responsible for all reporting in remit of the role;
• Maintaining quality systems;
• Project planning and implementation for new services and any changes;
• Ensuring that all clinical and renewal plans are in place;
• Responsibility for all risks within Clubhouse;
• Maintaining compliance with the General Data Protection Regulations (GDPR) under area of responsibility;
• Ensuring that the Clubhouse operates at all times in line with the organisation’s values, mission and strategic aims;
• Building and maintaining partnerships and links with external organisations to promote the service;
• Supporting the growth and development of the service by increasing income streams in place and developing new income;
• Promoting the service through in-house projects;
• Working closely with the Director of IPS and the Executive Director to build the overall Clubhouse service;
• Regularly review relevance of the Clubhouse, against requirements, regulation and those services offered by other charitable organisations.

Specific Duties:

Operations

• Recruiting, inducting, supervising, supporting, coaching and appraising the performance of  staff (including sessional staff)  and volunteers;
• Ensuring that  operational policies, procedures, plans and project designs are properly formulated and operated;
• Ensuring cost effectiveness and financial control, including ongoing financial performance monitoring, budgeting, costing and the control of income and expenditure where appropriate;
• Ensuring that services are appropriately and effectively marketed;
• Ensuring that proper systems are established and operated to deliver, monitor and evaluate the services;
• Ensuring that requirements set by multiple funders (including charitable, statutory and any other funders), regulators, partners and the Executive Director and Trustees are met;
• Being responsible for Health and Safety and other statutory duties;
• Ensuring that new services are developed and managed according to organisational requirements;
• Ensuring that services are in line with the organisation’s values, mission and strategic aims;
• Participating in the delivery of services where appropriate, including the design and provision of training;
• Development and implementation of cyclical maintenance plans for the building;
• Sound risk management and acting as organisational safeguarding lead;
• Specific responsibility for ensuring that risk assessments are in place, up to date and appropriately acted upon and communicated for all service users/potential service users to ensure safety of service users and staff at all times
• Being responsible for overseeing the ‘customer journey’ (i.e. from point of initial enquiry through registration, induction and engagement in the Clubhouse;
• Being responsible for day to day management and member issues relating to Clubhouse area of operation.
• Responsible for management and planning of IT systems and equipment

Corporate:

• Representing Hillside Clubhouse and its work to external audiences and stakeholders
• To deputise for the Executive Director when required e.g.

1. To cover the management responsibilities of the Chief Executive in his/her absence;
2. To make any necessary decisions to ensure the sound operation of the organisation in consultation with the Chair and/or other Trustees in the absence of the Executive Director.

Strategic:

• To contribute to the longer-term strategic direction of the organisation: e.g.

1. Drafting business plans for areas of operational and organisational responsibilities;
2. Generating and contributing to fundraising and income generation plans;
3. Supporting the Executive Director in the drafting of service specifications, tenders and funding applications and mobilising any implementation plans for new services;
4. Developing the Kiosk and external catering areas of the business to maximise market positioning, benefit and income generation.

General:

• Maintaining back office systems (including risk assessments) and contributing to the development of online services including social media, websites and other platforms;
• Attending, chairing and/or convening supervisions, organisational meetings, cross team working groups and external meetings as required;
• Preparing reports for the Board of Directors and Executive Director on all areas of responsibility and attending Board meetings to present them where required;
• Being accountable for all aspects of your work and the work of your supervisees;
• Covering for other members of staff where required;
• Out of hours working when necessary;
• Other duties as reasonably required by the Executive Director/Trustees;
• Working in close co-operation with the Executive Director and Director of IPS and acting as a member of the senior management team.

The postholder will be accountable to the Executive Director or the Chair in his/her absence.  Corporate and strategic duties will be carried out in conjunction with the Executive Director or as delegated by him/her. The postholder will also be expected to supervise new staff where new services are developed.

There are likely to be some overlaps/sharing of work areas between the posts of IPS Director and Director of Clubhouse Operations and it is expected that both post holders work closely together and co-operate to devise solutions jointly where appropriate.

Person specification

Essential

• Experienced in and passionate about mental health services;
• Experience in managing a similar service or in a similar role;
• Knowledge and thorough understanding of mainstream and national initiatives to support people with mental health problems;
• Forward thinking and up-to-date with current practices in mental health;
• Confident, calm and with a hands-on approach;
• Excellent attention to detail;
• Excellent communication skills (written and verbal);
• Commitment to equal opportunities;
• Excellent knowledge of Excel and databases (including Microsoft Access) including reporting functions and database structures and development;
• Ability to write highly accurate reports with attention to detail on written work and figures;
• Expertise and understanding of mental health models;
• Knowledge of health and safety legislation (including food hygiene);
• Facilities management experience including the ability to deliver robust cyclical and renewal plans (building maintenance, renewal and expiry of agreements, leases, certifications, regulatory requirements including those related to the building itself); 
• Ability to see complex projects through from implementation phase to completion including the use of project planning tools including Gantt charts;
• Experience and understanding of implementation phases and mobilisation of complex services;
• Business development skills (ideally in catering or retail);
• Experience of working with people with mental health problems and/or other disabilities including risk management and safeguarding;
• Experience of managing teams and task allocation;
• Ability to work with people who may present challenging behaviours and ability to respond to crises including the ability to calm situations and deal with conflict;
• Ability to develop policy and procedure in an organisational context;
• Ability to generate and use methods for collecting data for diverse purposes (e.g. needs analysis, monitoring, research, fundraising);
• Ability to set up and use management information systems to control the quality and quantity of service delivery;
• Sound knowledge of IT systems and planning infrastructure
• Ability to effectively plan and prioritise your own and others’ work;
• Ability to see tasks through to completion with minimal supervision.

Desirable

• Experience of implementation of quality systems (D)
• Experience of liaising with and reporting directly to commissioners (D)

We are committed to equality of opportunity and diversity in the workplace; all managers and staff are responsible for ensuring that this is delivered in practice.  We will not tolerate any forms of bullying or harassment in the workplace. Everyone has a personal responsibility to seek to improve their own and colleagues working lives to create a healthy and productive working environment 

• Are you excited by vanguard works of art, seminal publications and courses, beautiful gallery spaces and very good food? 
• Do you have the skills and experience to grow the commercial potential of an arts charity, as it emerges from the pandemic?
• Can you optimise resources to deliver good returns on established brands, and identify opportunities to build new ones?
• Can you inspire and motivate a team to reach ambitious targets?

The Whitechapel Gallery is seeking an experienced and proactive Director of Commercial Enterprises. They will oversee a team who deliver a renowned programme of artists’ editions; a world-class publishing house; well-established bookshop and restaurant partners; venue hire; and art courses. The role will maximize commercial income from the Whitechapel Gallery’s intellectual property and brand, physical assets and franchise partners. Crucially it will also develop e-commerce. You will apply your skills and experience to deliver a successful commercial operation within a not-for-profit organisation, and to respond positively to the unique challenges and opportunities currently faced by the arts sector.

The Director Commercial Enterprises is accountable to the Managing Director, and to the Board of Whitechapel Gallery Ventures Limited.

Conditions of work

• Permanent contract: full time
• Salary: up to £45,000 depending on experience
• Hours of work: 9.30am – 5.45pm, Monday to Friday. Work outside these hours will occasionally be necessary and will be compensated with time in lieu.
• Period of notice: 3 months

To apply

Please complete the application form and equality & diversity monitoring forms, available to download from the Gallery's website, and return to recruitment email by midnight on Sunday 18 April 2021.

The Whitechapel Gallery strives to be an equal opportunities employer and welcomes applications from all sections of the community. Charity number: 312162 Company number: 4093862

Director of Development Job Description

Hours:                        22.5 - 37.5 hours per week (negotiable)

Salary:                          £40k per annum (Pro-rata)

Reporting to:               Chief Operating Officer

Location:                    Cornerstone, Mercy UK, West Yorkshire 

Application Deadline:   Open until a suitable candidate is found 

Interview:                    Applicants deemed suitable for the role will be invited to engage with

                                        key members of the team before consideration for a Formal interview

Interview dates are:    27th April, 29th April, 17th May

Please note: This position carries an Occupational Requirement (OR) on the grounds of religion and belief in keeping with current guidance. The post holder must demonstrate an active Christian belief and value system in line with Mercy UK’s core objectives and values. 

Here at Mercy UK we have a passion for God, passion for people and passion for excellence – this means we are committed to becoming an organisation where team members feel supported, valued and challenged to deepen their personal and professional growth. As an agile and fast-moving team, we seek to give our very best to what we do in attitude and activity.

As the Director of Development, you are a strategic member of the Senior Leadership Team, working collaboratively with peer members in directing significant and strategic business development plans. As an innovative director, you embrace ambitious financial targets and confidently lead on the production of professional high-value fundraising and trading proposals and hold a good track record of success.

You are a discerning leader, highly motivated at the prospect of shaping fundraising and communications for Mercy UK at a pivotal stage in the charity’s growth.

Your experience in communications enables you to inject the Mercy UK ‘voice’ in both internal and external communications, both written and spoken and in doing so, you are able to engage and retain stakeholders as integral players in the Mercy story.