Director of programmes and learning jobs in London, greater london
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
One of London’s historic “Magnificent Seven” cemeteries, the Cemetery Park is now a Local Nature Reserve and a vital green space in the heart of the East End — where biodiversity, heritage and community come together.
Founded in 1990, the Friends are an award-winning charity dedicated to protecting and caring for this unique site. Now, we are looking for a values-driven, collaborative leader to help strengthen our organisation for the future.
About the role
This is a senior leadership position within a collaborative charity structure. You will:
– Work closely with the Board of Trustees on strategy and governance
– Lead on finance, fundraising and organisational sustainability
– Support and develop staff and volunteers
– Represent the charity externally
– Work in close partnership with our longstanding Cemetery Park Manager
Importantly, this is not a corporate CEO role. It is an opportunity to lead within a community-rooted, place-based charity where humility, partnership and emotional intelligence matter as much as strategy.
We’re looking for someone who:
- Has senior experience in a charity or values-led organisation
- Understands governance and financial sustainability
- Can build trust with staff, volunteers and stakeholders
- Is excited by heritage, conservation and community
As a small charity, this role balances strategic thinking with hands-on involvement.
The client requests no contact from agencies or media sales.
About Screen Share
Screen Share is the leading refugee digital inclusion charity in the UK. Our mission is to ensure every refugee in the UK has access to a connected digital device and the skills to use it to achieve their goals. We provide devices, connectivity, digital skills support and IT repair training to refugees and asylum seekers who are digitally excluded — unlocking their access to education, employment, wellbeing, information and support services. By digitally including refugees, our support fosters agency and independence and allows refugees to rebuild their futures on their own terms.
This is a really exciting time to join Screen Share. Our new 2026–2030 strategy sets an ambitious vision: to scale our impact to reach 5,000 people annually; build a nationwide, integrated programme model across multiple cities; deepen our lived-experience leadership; and deliver a sustainable, circular-economy approach to device reuse. Every element of our work is guided by Responsibility, Sustainability, Equity, and Collaboration.
We are looking for a hands-on leader who can bring significant programme expertise to a new challenge. You’ll sit at the heart of the organisation, be a collaborative “do-er” who leads inclusively and wants to add value from day one. We need someone who is excited by our mission and growth journey and can be flexible as we scale. We are looking for you to take ownership of programme delivery and development, lead the team effectively, and drive a high-impact social value offer for our clients and partners.
About the Role
The Director of Programmes is a new senior leadership role responsible for ensuring the integration, effectiveness, and evidence-based delivery of Screen Share's sector-leading programmes. The role sits at the heart of the charity and will oversee the development and execution of programmatic plans that deliver our new organisational strategy. It will oversee and advance our key programme areas, including digital access, digital skills, digital connectivity and IT repair.
The postholder will be responsible for the smooth running of our charitable programmes, managing staff and ensuring our monitoring and evaluation and safeguarding is of a high quality. They will work closely with the Head of Operations to ensure a high-quality and multi-faceted support product for thousands of refugees across the UK, managing risk and budgets accordingly. They will also work closely with the Head of Outreach to ensure we are communicating our social value proposition effectively.
The Director of Programmes will play a crucial role in translating strategic objectives into clear operational outcomes, overseeing the performance of programme managers, and leading a collaborative approach to programme delivery across the organisation. They will also deputise for the CEO, ensuring strong organisational leadership as the charity continues to grow and mature.
The Director of Programmes will also champion the integration of lived experience leadership throughout the organisation, ensuring that the perspectives and expertise of refugees and those with lived experience of digital exclusion are embedded within programme design, delivery, decision-making and strategic direction at Screen Share.
The postholder will also serve as the Designated Safeguarding Lead, ensuring that safeguarding practices are fully integrated into all programme strands and that our safeguarding process and practices are up-to-date, understood and activated in an inclusive and trauma-informed way.
Please see the attached Appicant Pack for full information on the role's responsibilities. To view the pack, click the blue 'Apply' button.
If you have any questions about the role or it’s scope, please feel free to get in touch.
Recruitment Schedule
Advert Closes: Monday 9th March 2026
First Round Interview (online): 18th & 19th March 2026
Second Round Interview (In person): 25th and 26th March 2026
Our Approach to Recruitment
Screen Share is committed to building a fair, inclusive and equitable organisation where everyone feels respected, valued and able to thrive. We aim to make our recruitment process consistent, transparent and accessible.
As the leading charity supporting digital inclusion for refugees in the UK, we value diverse perspectives and especially welcome applications from people with lived experience of displacement and forced migration or digital exclusion
We involve clients from refugee backgrounds in our recruitment as part of inclusive and participatory hiring approaches.
We’re happy to make reasonable adjustments at any stage of the recruitment process to remove barriers for disabled candidates.
Selection decisions are based on skills, experience, potential and values alignment, supported by a fair and transparent process.
If you don’t meet every requirement of the role but feel aligned and excited by our mission, we still encourage you to apply.
We want to hear from talented and driven people who share our commitment to inclusion, equity and meaningful social change.
The client requests no contact from agencies or media sales.
The Director of Programmes & Learning (DPL) provides strategic, technical, and operational leadership for Amna’s programmes across all geographies, partners, and ecosystem levels. The DPL champions a culture of learning, quality, and continuous improvement, ensuring that all programme strategies and initiatives are designed to advance Amna’s global mission.
Please note that compensation will be benchmarked and weighted according to the cost of living and market standards in the country where the candidate currently resides
The client requests no contact from agencies or media sales.
You will be instrumental in the quality and impactful implementation, delivery and retention of our sites. You will oversee the delivery of exceptional outcomes in support of the charity's mission. You will work as part of a Regional team to deliver outstanding programmes across your geography, establishing and leading partnerships throughout the life of a programme.
Regular travel throughout your geographical location will be required, with occasional travel to other areas of the UK. Please stipulate where you are based when applying.
In addition, occasional international travel may be required, such as the opportunity to attend the annual conference in the United States.
You will report to the Regional within the Delivery & Partnerships team or the Associate Director of Business Development.
- We will conduct selection throughout Thursday March 26th and Friday March 27th – with a multi-stage process taking place across the 2 days.
Key Responsibilities
· You will be accountable for the retention and outcomes of your portfolio of programmes.
· You will work closely with colleagues in both the Delivery & Partnership team and the Quality & Impact team to pursue quality delivery of programmes that adheres to model fidelity.
· You will hold partners and stakeholders to account for their key responsibilities in the delivery of quality programmes.
Application Instructions
- We will conduct selection throughout Thursday March 26th and Friday March 27th – with a multi-stage process taking place across the 2 days.
We will review applications as they come in and close when we have sufficient numbers
The client requests no contact from agencies or media sales.
Fat Macy's is looking for a Head of Programmes to lead the development and delivery of our programmes as the charity grows in response to increasing need for our services and a changing external landscape. This is a key role at a time of significant organisational development, offering the opportunity to shape how we work and how we support our beneficiaries in a truly meaningful way.
About Fat Macy's
Fat Macy's is a charity and social enterprise which supports individuals experiencing homelessness towards lasting and secure employment, resettlement, and overall better personal wellbeing. We deliver on this mission through our Milestone Programme, a 200-hours hospitality based skills and training initiative which consists of the Training Academy (50 hours) and real-life work experience (150 hours). On graduation from the Milestone Programme, beneficiaries receive access to a £1,500 Housing Deposit Award enabling a safe and sustainable transition into the private rental sector, and long-term, tailored employability, resettlement, and wellbeing support.
About The Role
As a new role within our organisation’s structure, the Head of Programmes position will be varied and evolving, with a strong focus on the line management and support of our front-line team, ensuring high-quality, consistent delivery across programmes. This role will line manage our Senior Employability & Engagement Officer and Programme Support Officer, and eventually lead on the recruitment and management of a dedicated Resettlement Officer role as funding allows. In the meantime, the Head of Programmes will provide our front-line resettlement support to beneficiaries.
Alongside this, the Head of Programmes will play a central role in driving continuous improvement, supporting growth, and contributing to the overall strategic development of the charity as it navigates change. As a member of the Senior Leadership Team, you will work directly with the Managing Director to ensure the charity is fulfilling its mission and achieving a high-level of impact.
Please see the recruitment pack for further information on duties and responsibilities.
Person Specification
We know there are great candidates who will not fit every criteria outlined or who have important skills we have not mentioned. If your experience looks different to what we have described below but you believe it is relevant to the role, please do not hesitate to apply.
Essential Criteria:
- At least 5 years of professional experience in the public or charity sectors, ideally in front-line service provision/support work and/or homelessness.
- Successful line-management experience, leading high-performing teams and embedding a culture of continuous improvement, professional development, and accountability.
- Track record of leading a programme of work and meeting key impact KPIs, metrics, and outcomes, including ongoing monitoring and evaluation.
- Strong communication and team-working skills coupled with solid organisation and attention to detail.
- Resilience and adaptability with the capability to work in a dynamic and agile environment involving significant contact with individuals living in temporary accommodation.
- Sound IT skills including confident use of Microsoft Office, Google Workspace and/or CRM systems/other databases.
- A commitment to equity, diversity, and inclusion.
Desirable Criteria:
- Experience of providing front-line resettlement support.
- Good working knowledge of relevant policy, legislation, and best practice - benefits system, supported accommodation, safeguarding etc.
We support individuals experiencing homelessness towards lasting and secure employment, resettlement, and overall better personal wellbeing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the Programmes Officer role:
This is your chance to sit at the heart of a pioneering national programme that could reshape how kinship families are supported across England.
As Programmes Officer, you’ll be part of the operational engine behind a complex, high-profile feasibility Randomised Controlled Trial (RCT) – keeping delivery tight, evidence strong and nothing falling through the cracks. If you thrive on pace, precision and being the person who quietly makes big things happen, this might be the role for you.
Kinship is undertaking a major feasibility RCT of Kinship Connected, a Kinship Navigator Programmes.
This is a complex, multi-partner programme involving funders, independent evaluators, local authorities, internal delivery teams and kinship carers with lived experience.
The Programmes Officer plays a critical role in ensuring the programme runs smoothly day to day. This is a technically demanding, detail-heavy role requiring excellent administration, strong initiative and the ability to anticipate what is needed next.
The Programmes Officer works closely and day-to-day with the Mobilisation and Delivery Project Manager and is a key part of the core delivery spine of the Kinship Navigator feasibility RCT.
The role provides structured operational, administrative and coordination support that enables the Mobilisation and Delivery Project Manager to maintain oversight of timelines, risks, dependencies and delivery quality.
This role requires someone who is comfortable working at pace, highly responsive to direction, and able to anticipate what the Mobilisation and Delivery Project Manager will need next in order to keep the programme running smoothly and evidence-ready.
Please note - we are looking for people who can start immediately ideally. This is due to the nature of the mobilisation and delivery timescales.
Purpose of the role:
To support the Mobilisation and Delivery Project Manager in mobilising and delivering the Kinship Navigator feasibility RCT through exceptional administration, proactive coordination and anticipatory problem-solving.
You will act as a trusted operational support, ensuring systems, data, documentation and local engagement activity are accurate, well organised and up to date, allowing the Mobilisation and Delivery Project Manager to focus on delivery oversight, risk management and external accountability.
Key responsibilities:
Programme delivery and coordination
- Support mobilisation activities across all workstreams, ensuring actions, documentation and timelines are tracked and followed up.
- Maintain delivery plans, action logs and trackers using Asana.
- Support coordination of onboarding activities with local authorities and internal teams.
- Ensure all operational documents are version-controlled, accessible and kept up to date.
- Flag emerging issues, risks or capacity pressures early, with clear evidence.
Local authority engagement and ecosystem mapping
- Coordinate local engagement activity across participating local authorities, including planning, logistics and follow-up for local events.
- Map each local authority’s kinship care ecosystem, including statutory services, voluntary and community organisations, referral pathways and gaps in provision.
- Maintain accurate, up-to-date local authority profiles and ecosystem maps.
- Ensure local intelligence is captured consistently and stored accessibly using agreed systems (e.g. Notion).
Outreach and local marketing support
- Support outreach and engagement activity by helping develop programme-specific marketing and engagement materials, working with the Marketing and Communications team to ensure alignment with Kinship’s brand and messaging.
- Adapt and manage local collateral for each participating local authority, ensuring materials are accurate, up to date and easy to use.
- Maintain clear version control and accessible storage of outreach materials, incorporating feedback from local partners where appropriate.
- Use Canva, Padlet and other agreed tools to adapt and produce local materials for events, Communities of Practice and local authority engagement.
Communities of Practice support
- Provide operational support to the Head of Programmes in coordinating Communities of Practice in each participating local authority.
- Support scheduling, logistics, materials and follow-up actions.
- Capture learning, actions and insights clearly and consistently.
- Support translation of local learning into insight for programme improvement and future scale-up.
Administrative excellence and anticipation
- Deliver a consistently high standard of administration across the programme.
- Maintain clear, structured and accurate records across all systems.
- Anticipate upcoming needs, deadlines and risks, taking initiative to address them early.
- Proactively prepare information, materials and updates without needing to be prompted.
- Act as a reliable operational anchor, ensuring nothing falls through the cracks.
- Anticipate the information, updates and preparation the Mobilisation and Delivery Project Manager will need to manage delivery effectively.
Data, systems and technical delivery
- Maintain accurate and timely data entry across Salesforce and related systems.
- Support data quality checks and evaluator requirements.
- Use Asana, Salesforce, Notion and Canva confidently and fluently.
- Support documentation, manualisation and knowledge management.
- Ensure systems are used consistently and to a high technical standard.
Coordination, reporting and communications
- Coordinate meetings, agendas, notes and follow-up actions.
- Support preparation of dashboards, updates and reports.
- Ensure information is shared clearly, accurately and on time.
How to apply:
Please apply for the role of Programmes Officer by sending a tailored CV and responding to these 4 questions below in the online application process. Please read the guidance notes in the job pack.
Closing date is 9.30am on Weds 4 March, with interview in person on Tues 10 March 2026.
1. Alignment to Kinship and the role: Why do you want to work for Kinship? And what can you bring to this role (think about the job specification)
2. Programme coordination and administration: Tell us about a time you supported the delivery of a complex programme or project. What were your specific responsibilities, and how did you keep work organised and on track?
3. Initiative: Describe a time when you spotted a potential issue, gap or risk before it became a problem. What did you notice, what action did you take, and what was the outcome?
4. Digital systems and learning new tools: Give an example of a time you had to learn a new digital system or tool quickly to support delivery. What was the context, how did you learn it, and how did you use it in practice?
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Some tips for your application:
Read the guidance notes in the job pack.
Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
We know people might use AI – however make sure the answers reflect you and who you are and your experience. So many applications are the same because they’re using AI. Make sure you stand out.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RNCSF enables hundreds of vulnerable children each year to access the care, stability and education that prepares them for success in life--join our small and dedicated team to run the SpringForward programme for care-experienced post-18 success through university preparation and employment opportunities leveraging resources from the UK's top independent schools.
The client requests no contact from agencies or media sales.
We are a looking to appoint a Community Programmes Manager who can manage teams and ensure delivery of quality services effectively to meet targets and service specifications. They will be expected to work collaboratively with partners, manage resources and budgets, and report consistently to commissioners and funders to ensure services are delivering impact and affecting change.
Reporting to the Programmes Director, you will work closely to support strategic development of interventions that lead to better outcomes for individuals and communities; as well as building Public Voice’s reputation as a leader in designing and delivering community programmes.
If you have applied via Charity Job there is no need to also send us a separate email.
We translate the insights and needs of people into actions to improve public services, leading to reduced inequalities and improved outcomes.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Symphony Collective
Symphony Collective exists to build platforms and create spaces that help young people find and thrive in their purpose, using Arts, Education and Advocacy as tools.
What began as a vision has grown into a thriving ecosystem including music education, academic support programmes, wellbeing and social justice initiatives, live events, podcasts, short films and community convenings. As our work expands, so does the need for strong delivery and operational leadership.
The Role
We are seeking an experienced Head of Programmes to co-lead Symphony Collective alongside the Founder & CEO.
This is a senior, hands-on leadership role for an operational and delivery partner who will:
- Develop and implement our cross-pillar delivery strategy
- Embed strong operational systems across all programmes
- Oversee delivery staff, freelancers and contractors
- Ensure safeguarding, compliance and quality assurance standards are consistently met
- Translate vision into structured, scalable execution
While the CEO focuses on vision, partnerships, fundraising and storytelling, you will ensure that Symphony’s programmes run with clarity, discipline and operational excellence.
This role combines programme leadership with embedded operational oversight — it is as much about systems and structure as it is about delivery.
Key Responsibilities
Programme Strategy & Delivery
- Develop and implement Symphony’s cross-pillar programme strategy
- Oversee delivery across Arts, Academics and Advocacy
- Translate organisational vision into clear plans, timelines and execution
- Ensure quality assurance metrics and impact frameworks are embedded
Operations & Systems
- Design and implement operational systems and workflows across programmes
- Improve internal coordination, reporting and accountability
- Embed automation, tools and processes that support scale and efficiency
- Oversee safeguarding protocols and compliance processes
People Leadership
- Line manage programme leads, freelancers and volunteers
- Build an inclusive, high-performing delivery culture
- Support recruitment, onboarding and performance development
Governance & Risk
- Maintain operational integrity and risk awareness
- Ensure safeguarding standards are embedded across all delivery
- Support trustee reporting in relation to programme performance and compliance
Symphony Studios
- Oversee the day-to-day programme delivery within Symphony Studios
- Ensure the space functions effectively as a hub for education, creativity and community life
- Align studio operations with wider programme growth
Programme Areas
Arts — music school (choirs, live instrument tuition, production), podcasts, short films and live events
Academics — exam support (GCSE extra tuition), mentoring, soft skills and wider learning programmes
Advocacy — wellbeing and health campaigns, social justice convenings and community work (including our flagship event, TRIBE: Festival of Hope)
About You
You may come from the charity, social enterprise, education, arts or community sector and will bring:
- Senior programme or operational leadership experience
- Strong organisational and people management capability
- Experience building systems and structures in growing organisations
- A collaborative, values-driven leadership style
- Deep alignment with Symphony Collective’s mission and communities
Above all, we are looking for someone who wants to build something brave and meaningful, and who understands what it takes to expand opportunity, support social mobility and create inclusive spaces where young people from marginalised communities can belong, grow and imagine a bigger future.
The client requests no contact from agencies or media sales.
Funders In Good is looking for a Programme Officer to join our programmes team and help deliver initiatives that support and grow social ventures.
Funders In Good provides capacity-building support, including training, diagnostics, tailored grants, and strategic support, to help social ventures enhance their growth and impact. By 2035, our goal is to help build 10 best-in-class community organisations serving Islam and Muslims in the UK. We back ventures and leaders who are contributing to our vision of a society in which commitment to God is flourishing.
As a Programme Officer, you will work closely with the existing team to develop and deliver high-quality interventions. You will support key areas of work within our programme framework, contribute to the delivery of ongoing projects, and assist in other important areas of the organisation, such as our Funder Community and core operations.
We are looking for an organised, experienced, and confident Programme Officer who is committed to our vision.
To apply for the role, please submit your CV and prepare a supporting statement (maximum 200 words per question), answering the following questions:
1. What resonates with you about Funders In Good’s God-centred mission and long-term approach?
2. How you would plan, deliver, and evaluate a cohort-based capacity-building programme.
3. How you would handle a disengaged venture leader while managing competing programme priorities.
Please read the Job Description for full details or to arrange an informal chat with the team. Please note the applicant should be UK based, as the role will require travel to London.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be the spark that turns creativity into impact.
Help Age Exchange grow arts & heritage programmes that change lives in social care.
Age Exchange—embedded in social care and powered by the arts—is hiring a Business Development Manager to ignite partnerships and funding that deliver innovative programmes across the UK. If you come from museums, galleries, archives or cultural organisations and can spot opportunities, craft compelling bids and open doors fast, this is your stage. Lead the growth of projects that boost health, wellbeing, learning and social connection—so creativity reaches the people who need it most.
The role will require someone who can work from our head office in Blackheath and the role will include some national travel as and when required so the ideal candidate will be based within an hours commute of the Community Hub in Blackheath, London.
What is The Deal for you?
- Flexibility! You will be working 35 hours per week over 5 days with some weekend work.
- Location: You need to be based within a commutable distance to our Community Hub in Blackheath, London.
- Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
- Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives possible
- Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
- Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life
This role will design and secure a portfolio of national and local strategically aligned, market-relevant and impactful programmes which use arts, culture and creativity to achieve a positive impact on our target audiences. These programmes will empower the health, wellbeing, learning, social mobility and social connection of people supported by Age Exchange and Community Integrated Care. The role holder will play an essential role in leading the growth, reach and sustainability of Age Exchange by generating funding and commercial revenue and new partnerships.
What You'll do (list not exhaustive):
- Win funding & partnerships that fuel our programmes and core costs—trusts & foundations, corporates/sponsorships, individual giving, and earned income.
- Build and manage a high-quality pipeline—prospect, cultivate, write compelling bids/proposals, negotiate, and steward partners.
- Collaborate across the delivery team—aligning with colleagues so proposed projects and tenders are fundable, impactful, and on-brand.
- Report outcomes & learn—own quarterly KPI reporting and iterate approaches to hit clear income and partnership targets.
Our ideal Candidate:
- Degree-level education or equivalent experience.
- Proven success in bid writing and securing projects/tenders of £250k+.
- Strong experience in fundraising, commercial development, and project management within a funded environment.
- Creative thinker with the ability to design innovative programmes aligned to strategic objectives.
- Excellent relationship-building and influencing skills, with experience engaging stakeholders at senior levels.
- Skilled communicator and presenter, able to craft compelling proposals and pitches.
- Proficiency in MS Office and project management tools (e.g., MS Project, Smartsheet).
- Bring proven success in the arts or heritage sector (e.g., museums, galleries, performing arts, creative health, community arts) with a track record of securing grants and/or sponsorships.
- Are a confident storyteller and bid writer who can turn creative ideas into fundable, strategically aligned propositions.
Why join us ?
- Be part of a nationally recognised charity making a real difference in people’s lives.
- Lead ground-breaking projects that combine creativity and social impact.
- Work in a collaborative, values-driven environment with opportunities for professional growth.
Success in this role means:
- Meeting funding and growth targets.
- Delivering a diverse portfolio of innovative programmes.
- Enhancing the charity’s profile through impactful projects and partnerships.
Ready to make a difference ?
Apply now and help us shape a future where arts and creativity empower communities across the UK.
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.
The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.
The client requests no contact from agencies or media sales.
Keychange is a Christian charity with a proud history of supporting people invulnerable situations for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.
We are now seeking a Director of Operations to play a pivotal role in shaping the future of our services and ensuring that our vision is lived out every day across the organisation.
The role
As Director of Operations, you will be a key member of the senior leadership team, working closely with the CEO and Board to translate strategy into high-quality, sustainable delivery with exciting future developments ahead.
You will provide strategic and operational leadership across 7 care homes and 3 housing communities in the south of England, leading and supporting a talented operations team to deliver safe, effective and person-centred services.
Key responsibilities include:
- Providing visible leadership that embeds Keychange’s Christian vision, values and culture across all services
- Leading and overseeing multi-site operations, ensuring consistently high standards of care, safeguarding and support
- Holding accountability for regulatory compliance, quality assurance and service improvement
- Driving operational excellence, innovation and efficiency through effective systems and processes
- Ensuring services are financially sustainable, working closely with finance colleagues on budgets and resources
- Developing, coaching and inspiring senior managers and leaders to perform at their best
This is a senior role with real influence – both on the strategic direction of Keychange and on the lives of hundreds of people we support.
About you
We are looking for a values-led, strategic and credible leader who brings:
- Senior leadership experience within social care, housing, homelessness or a closely related sector
- A proven track record of leading multi-site services and managing senior operational leaders
- Strong experience of working within regulated environments and delivering high-quality, compliant services
- Sound financial and commercial awareness, with experience of managing budgets and resources of a similar scale to Keychange (250 staff across 10 sites)
- A passion for developing people, culture and values-driven practice
- A personal commitment to the Christian faith and active agreement with the Keychange mission, vision and faith basis. (This is a genuine occupational requirement under the Equality Act 2010)
You will be someone who combines strategic thinking with practical delivery, and who leads with integrity, humility and purpose.
What we offer
This is a rare opportunity to take on a senior leadership role where your professional expertise and Christian faith can make a lasting and meaningful difference.
The role involves regular travel across our sites in the south of England with flexibility around base location.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the Programmes Coordinator, you will handle end-to-end mentor support across recruitment, onboarding, matching, ongoing check-ins, issue resolution, and offboarding. There are no line management responsibilities in this role; this is a delivery-focused position working closely with our existing Programmes Coordinator to ensure smooth programme operations, hit matching and completion targets, and maintain high feedback scores and our safeguarding protocol. This role will report into the Delivery Hub Director.
This role demands strong organisation to balance multiple priorities while delivering a welcoming, supportive experience for all participants. It is a hands-on, collaborative role for someone full of energy and highly accountable. You’ll thrive if you enjoy working autonomously and collaboratively, are detail-oriented, and are passionate about making a difference in young people’s lives.
Key Responsibilities:
Mentor Coordination:
✓ Serve as the main point of contact for mentor programme participants.
✓ Provide personalised support to mentors end-to-end: conducting interviews, leading onboarding/training sessions, completing DBS checks, matching mentors with mentees, running regular check-ins, organising mentor/mentee programme events, managing issues, mitigating risks, and handling offboarding and feedback.
Volunteer Coordination:
✓ Serve as the main point of contact in Volunteer Management Systems for potential mentors.
✓ Provide personalised support to potential mentor volunteers: answering messages, having 1:1 calls with volunteers, offboarding mentors from the Volunteer Management System, and managing issues.
✓ Engage the volunteer community to maintain relationships.
✓ Outreach to volunteer networks to increase the mentor sign-ups.
Feedback and Programme Health:
✓ Regularly collect and analyse feedback from participants to monitor programme health.
✓ Maintain an issues log and use insights to drive continuous improvement.
✓ Maintaining accurate records in Airtable, collecting feedback, and contributing to programme reporting to support targets.
Resource and Workshop Development:
✓ Create and enhance resources to enrich mentoring sessions.
✓ Collaborate with the current Programmes Coordinator to develop new workshops based on feedback.
Safety and Compliance:
✓ Monitor safeguarding during the programme and follow procedures to ensure a safe and secure environment for all participants and mentor volunteers. This role will be the safeguarding officer for this programme with the direct support of the Safeguarding Lead for the whole organisation.
Travel (UK-wide):
✓ You will be expected to travel to areas in the UK a minimum of once a month. All travel, accommodation and food will be covered. If this travel is not part of your working hours, you will receive your time back in the form of TOIL, which is to be taken within 1 month of receiving it. Reasons for travel: Hub (team) Day, Company-wide Day, Event, Programme Event, Co-working Manager Day, Focus Day.
Wider Event Support:
✓ All employees support the delivery of all events and programmes to ensure we directly support the overall mission of the organisation.
Programme Event Coordinator and Host:
✓ You will organise and facilitate or host programme events for mentees and mentors, both virtual and in-person.
Person Specification:
- Be an excellent communicator with a natural ability to build rapport, particularly with young people and volunteers.
- Be passionate about STEAM education, diversity, and inclusion.
- Work collaboratively with other teams and communicate effectively across the organisation.
- Be highly organised and comfortable following processes and instructions.
- Enjoy learning new tools and using technology to enhance your work.
- Be solutions-oriented and maintain a calm, positive attitude under pressure.
- Flexibility to travel and work outside of regular office hours, as needed.
- Be able to give and receive constructive feedback.
Essential Skills and Experience:
For this role, you should thrive in a cyclical, process-driven role. Our mentoring programme operates in repeating cohorts launched every 2 months, following the same proven processes for mentor coordination. This role is good for candidates who enjoy honing repeatable systems to deliver consistent high-quality outcomes with minimal variation. Experience using Google Workspace and Airtable is desirable.
Benefits:
- Competitive salary of 28,875 -29,552
- 5 weeks holiday allowance
- 4-day week (opt-in) after a successful probation period
- 8% Match Pension scheme
- Menstruation and Menopause Leave
- Wellness Package
- Family Leave
- Opportunity to make a difference in young people’s lives
All applications will be treated in the strictest confidence. Stemettes is an equal opportunity employer committed to creating an intentionally inclusive workplace. We welcome applications from all backgrounds and experiences. The job description provided is a sample and can be further customised based on specific organisational needs and requirements. Your pension will start when you have passed probation. We have a pass, fail, or extend to 6 months probation rule.
The client requests no contact from agencies or media sales.
The Talent Set is delighted to be partnering with the British Asian Trust to recruit an Associate Director of Programme Fundraising (maternity cover - 9 months), who will play a pivotal role in strategically leading fundraising across their institutional, trusts and foundations and strategic corporate partnership income streams.
Associate Director of Programme Fundraising
£80,000 - £85,000 dependent on experience
9 month maternity cover
London with hybrid working (2dpw onsite in their White City office)
The British Asian Trust is a diaspora-led international development organisation, delivering programmes tackling problems and inequalities in the areas of education, livelihoods, mental health, child protection and conservation in South Asia.
The scale and complexity of the challenges in South Asia demand innovative and ambitious approaches to tackling them. The British Asian Trust works in partnership with others to design and deliver programmes, raise funds and convene partnerships that combine new social finance tools, philanthropy and technology to deliver impact at scale.
The Associate Director of Programme Fundraising plays a critical role within this set up - leading and shaping the programme fundraising strategy to secure large scale partnerships with institutional donors, trusts and foundations and strategic corporate partners. The position holds an integral central point of contact between internal and external stakeholders (in the London HQ and internationally), developing complex and compelling funding propositions while cultivating key donor relationships and ensuring the delivery of ambitious income targets.
As Associate Director of Programme Fundraising you will lead a high-performing team of 6, with matrix management/collaboration with colleagues based in India and Pakistan, as an active member of the Fundraising Leadership team.
The British Asian Trust operates a dynamic, impact-driven culture - requiring an individual with the technical skills and expertise to drive growth of these core income streams whilst delegating multiple competing priorities and navigating a complex funding environment.
About the role:
- Further develop and implement the programme fundraising strategy, focused on securing funding from institutional donors, trusts and foundations and corporate partners aligned with BAT's core programmatic areas.
- Cultivate and manage key relationships with funders, influencers and wider relevant networks.
- Lead a high performing team, managing and delegating multiple competing priorities to balance organisational requirements for programme fundraising efficiently.
- Further develop systems and processes that underpin programme fundraising, including prospect research, compliance, donor engagement, proposition development and reporting.
- Operate as an active and effective member of the Fundraising Leadership Team, collaborating with the Programme, Finance and Communications teams to align policies and processes.
About You:
- A proven track record in programme fundraising, securing multi-million-pound funding from institutional donors, trusts and foundations.
- Experience in international development/social impact sectors with a strong understanding/wider awareness of outcome based fundraising models.
- Team leader, with expertise of managing high-performing teams and delegating tasks effectively.
- An agile approach/"test and learn" mentality to adapt approaches/pivot activity as necessary within a dynamic environment and shifting donor priorities.
- Strong relationship manager, with expertise of engaging a wide variety of internal and external stakeholders (including high-value funders and in-country teams).
Deadline for CVs: Friday 6th March at 12pm
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?
We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. In Spring 2026, we will launch our refreshed organisational strategy, which will shape our work over the next three years and beyond. To support this growth, we are recruiting for a full time Director of People to help provide strategic people leadership to our growing team of staff and volunteers.
In this pivotal leadership role, you will shape and deliver our People and Culture strategy, ensuring an inclusive, values‑driven and high‑performing environment for our people. You will lead organisation‑wide strategic workforce planning, oversee the full employee lifecycle, and champion initiatives that strengthen engagement, wellbeing and belonging. As a core member of the Senior Leadership Team, you will advise on all workforce matters, drive leadership development, and support our managers to build capability and confidence. You will ensure our HR, volunteering and people operations run smoothly and efficiently, modernising processes and maintaining compliance with employment law, safeguarding requirements and best practice. You will also provide strategic oversight of EDIB work, reward and recognition frameworks, and organisational risk, while leading a dedicated team covering HR, learning and development, and volunteering.
The role requires excellent communication and organisational skills, strong knowledge of employment law, the ability to coach and influence senior leaders, and the capacity to work autonomously while managing multiple priorities effectively. You must be IT literate, with a good working knowledge of the commonly used Microsoft business tools, and be able to work independently. The role calls for a hands-on, collaborative, people‑centred leader with strong emotional intelligence, an inclusive and values‑driven mindset, and the ability to think strategically while remaining performance‑focused and learner‑centred.
We want to hear from applicants who are as committed to the cause as we are.
This is a home-based role but may require occasional travel around the UK including overnight stays. This role is 5 days per week (35 hours) with working days/hours to be mutually agreed in line with business needs.
Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions.
Interviews, which will be held online, will take place on 31st March and 1st April 2026
All applications must include a covering letter of no more than 2 pages which outlines your suitability for the role and how you meet the person specification.
The client requests no contact from agencies or media sales.


