Duty worker jobs in united kingdom

Job Title:           Supportworker

Location:         Heather Lodge - London Borough of Tower Hamlets

Salary:      £28,808.00

Hours: Hours:  40 hours per week including weekends

Contract:  Permanent

PRHA is a great place to work – Our award winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness.

As an IIP Gold standard employer we value our staff and commit to develop their skills and support them in their important work.

Bring your enthusiasm and your desire to make a difference to the lives of homeless people.

Do you have the commitment and values to make a real difference to the lives of people Mental Health? Are you passionate about empowering people to improve their quality of life, while supporting them to realise their hopes, dreams and aspirations?

PRHA provides high quality, person-centred support to people with mental health and other support needs. The support we offer is tailored to the individual client’s needs and wants, whilst encouraging independence and community engagement.

We are looking for

· A calm, resourceful and energetic individual who is highly motivated, hardworking and keen to support people with mental health in a proactive and holistic manner.

· Skills in positive communication and engagement, and will be able to demonstrate unconditional positive regard for all our service users.

· Ability to support people to maintain a healthy state of wellbeing, mentally, physically and emotionally.

· Willing to embrace all aspects of the role including, but not limited to, providing support with domestic tasks, and supporting individuals to access work, education and social opportunities.

· You will be required to work in a flexible manner, on a roster basis, which will include evenings, weekends and sleep-in shifts. Previous experience, whilst desirable, is not necessary 

What we offer

We offer our staff a generous benefits package, which includes:

· Pension Scheme – We offer a group stakeholder pension scheme with 2% employer's contribution, employee contribution is 5%

· Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service

· Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing

· Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.

· Season Ticket Loans – We offer interest-free season ticket loans after successful probation

· Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

Employer Engagement Worker

30 hour post

Pay rate FTE  £26,802  (for 37hrs) 

12 months fixed term with potential for extension

Location: Bradford

Closing date: Friday 22nd August 2025

Unpaid Carers in England and Wales alone contribute around £162bn to the economy through their role as unpaid carers.  They look after a loved one who needs care, without doing this as a paid job, and devote many hours of their time every week to the person they care for.

If you understand how crucial unpaid carers are to the community and are able to articulate their case to engage employers to support them in work -  this is the job for you. 

We are looking for a confident, passionate, articulate person who can communicate in a clear and compelling way to engage Bradford  employers in :

• Identifying carers within their workforce so that they can support the valuable role they play in society
• Encouraging carers to work for them as their needs will be understood
• Encouraging other employers to join a consortium of like minded employers across Bradford to become ‘Carer Confident Employers’

If you think you have the skills necessary to do this role we would welcome hearing from you.

In turn we will support you by helping with desk top research to engage with employers we had historical relationships with and with introductions to external partner organisations who will actively work with you to support this role and this agenda.

Please email your CV and a covering letter stating why you think you are perfect for this role.

About the role:

Join Single Homeless Project (SHP) as a Senior Outreach Worker and become a driving force in our dynamic response to homelessness. This is more than just a job – it’s a chance to play a key leadership role within a forward-thinking outreach service that blends assertive street engagement with holistic, trauma-informed support. Working as part of a diverse and passionate team in Redbridge, you’ll be right at the centre of a service that partners closely with local authorities, health professionals, housing specialists, and immigration and substance use services to help individuals make meaningful, lasting moves away from life on the streets.

In this role, you’ll lead outreach shifts across the borough, support a dedicated team of Outreach Workers, and take on a focused caseload of people facing some of the most complex challenges. You’ll collaborate closely with Navigators who provide longer-term case management, ensuring each person’s journey off the street is consistent, compassionate and coordinated.

Whether you're out connecting with clients or working alongside partner agencies to shape local strategy, your influence will be felt at every level. This is a unique opportunity to grow your career within an organisation that invests in its people and champions innovation in homelessness support. You'll be empowered to use your skills, experience and insight to make a tangible difference; both in the lives of those we support and in the systems that serve them.

About you:

• Experienced in working with people who are rough sleeping or at risk of street homelessness.
• Confident leading shifts and mentoring others.
• Knowledgeable about homelessness pathways, safeguarding, and systemic challenges.
• Skilled in partnership working, ideally with statutory and voluntary sector agencies. 
• Calm under pressure, with strong problem-solving skills.
• Passionate about social justice and committed to SHP’s values of hope, inclusion, and transformation. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 17th August at midnight

Interview date: Tuesday 26th August online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

Children and Young People Support Worker (Connected and Adoption Alliance, North Wales)

Responsible to:

• Reflective Practice Supervisor:
• Connected Lead Worker
• Adoption Alliance Lead

Hours of work:

An average of 25 hours a week, worked flexibly to meet service needs

You will work a mixture of evening work (2-3 x 2 hour evening sessions per week), plus one full weekend per month, with the rest of your hours worked flexibly during the week. Generally, you will work  between 20-25 hours most weeks, with one week per month requiring you to work 35 hours (this includes the full weekend hours). 

Location:

This is a Wales-based post, so the successful candidate must reside in the North wales area.

The role will involve hybrid working - a mixture of home based and community working, with one day a week in our Prestatyn office (or other agreed location to enable face to face meet ups with colleagues)

Contract Type:

Permanent

Grade / Salary:

Grade 2.5, FTE salary of £23,310 per annum (actual salary for 25 hours per week is £16,650 per annum)

KEY RELATIONSHIPS:

•Connected Lead Worker

•Adoption Alliance Lead

•Adopted children and young people and their families

•Education specialist

•Children and Young People's Services Manager

•Head of Service Wales

•Director for Wales

PURPOSE OF THE ROLE

•To support the delivery of ‘Connected’ and monthly meetings for children and young people, and the Adoption Alliance Project (which is supported by the National Lottery Community Fund)

•To work closely with the Connected Lead Worker and the Adoption Alliance Lead to support and enable young, adopted people in North Wales to participate fully; and to support the delivery of both projects and for children and young people to participate using either Welsh or English language as they choose.

•To support the Lead Worker to run Connected sessions, and help facilitate young people’s involvement in making change in the way adopted young people are treated in education settings through the Adoption Alliance project. 

•To support the Children and Young People Service Manager in delivering other aspects of the CONNECT Service, such as supporting delivery of Adoption Awareness Training; creating content for the CONNECT website; and supporting the CONNECT Voices Youth Council.

•Partners will include the North Wales Adoption Service, National Adoption Service, the Education Departments of each of the 6 local authorities across North Wales, and ESTYN. 

MAIN DUTIES

•To work with the Connected Lead Worker/Adoption Alliance Lead to deliver Connected sessions and Adoption Alliance services across North Wales, and in particular to assist with the groups and support young people to achieve their goals.

•To provide support to the development, delivery, and promotion of both services, including planning of an annual programme of group sessions and activities for delivery, and purchasing and preparing resources.

•To support the Connected Lead Worker/Adoption Alliance Lead in undertaking the processing of referrals and initial engagement with young people. 

•To support the the Connected Lead Worker/Adoption Alliance Lead to work with the young people and their families to establish whether the service is appropriate for them; and to agree measurable outcomes in line with the guidance provided for the Regulated and Inspection Social Care 2016 Act for adoption services.

•To support the Connected Lead Worker/Adoption Alliance Lead to maintain agreed levels of contact with young people and their adoptive family, as long as they remain registered with the services.

•To work closely with the Connected Lead Worker/Adoption Alliance Lead to book venues, take bookings for sessions/training, and gather output and outcome data from the project.

•To support the creation and review of individual support plans for children and young people, session plans and  risk assessments, and to input these onto our data system

•To support young people who wish to have their voices heard, in national and regional forums.

•To demonstrate a willingness to learn and to participate in regular reflective practice sessions, to enhance skills and service delivery

We are recruiting for a National Peripatetic Duty Worker to join our team in London; the scope on this job involves….

Job Title: National Peripatetic Duty Worker

Location: Remote working
Salary: £28,857.12 per annum (this is inclusive of a London Weighting allowance of £3,000 which may be applicable depending on your home location and any agreed permanent homeworking arrangement).
Contract type: Full-time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a National Peripatetic Duty worker who will be working closely with survivors of domestic abuse, from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse and their children.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 6 August 2025

Interview date: 13 & 14 August 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Position: Male Peer Support Worker
Contract Length: Permanent
Hours: 30 hours per week
Salary: Band 3 - £24,071 per annum pro rata (£19,250 actual)
Base: Living Well – Community Venues across Salford  

About Us

Since 1972, Mind in Salford has been providing mental health and wellbeing support to the local community, working to reduce mental health stigma. Mind in Salford is an independent charity and we are very proud to be affiliated with the Mind federation.

About the Living Well service:

Living Well is a joint service run by Greater Manchester Mental Health Trust and VCSE partners in Salford. We are dedicated to providing comprehensive and compassionate support for individuals facing mental health challenges.

We believe in the power of peer support and are looking for a passionate and empathic male to join our multi-disciplinary team as a Peer Support Worker.

Role Overview:

We are looking to recruit a male Peer Support Worker, you will play a vital role in providing practical, emotional, and peer-based support to male clients of Living Well . Using your lived experience and recovery journey, you will work alongside other professionals to empower individuals to manage and improve their mental well-being, guiding them through their recovery process in a non-judgmental and supportive manner.

Key Duties:

• Participate in Multi-Disciplinary Team (MDT) meetings.
• Work alongside fellow professionals
• To provide service users with structured 1:1 mentoring support,
• Utilise IT systems to record outcomes and share information
• Record sessions in the agreed format and in line with Living Well policies
• To attend individual case reviews and individual / group supervision, consistently reflecting and enhancing skills/knowledge
• Report any concerns about service users immediately to the Lived Experience Manager
• To cooperate with Lived Experience Manager, to work safely, to comply with health and safety instructions and information.

Closing date: 5pm on Friday 22nd August 2025.

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Mind in Salford is an equal opportunity employer. We welcome and encourage applications from individuals of all backgrounds, including those with disabilities and those from marginalized and underrepresented groups.

Genuine Occupational Requirement:

The Equality Act 2010 allows for exemptions to the general prohibition of discrimination based on sex (or other protected characteristics) if there's a genuine occupational requirement for the job to be done by a person of a specific gender.

No agencies please.

Job Title: Duty IDVA

Hours: Part time, 28 hours per week

Salary: £26,000 - £28,000 pro-rata

Location: Hammersmith with some home working

Contract Type: Part-time-4 days per week on a fixed term contract until the end of March 2026

This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Advance is committed to equality and diversity and strongly encourages applications from women with diverse backgrounds, including those with disabilities, BAME and LBT communities.

Job Summary

The IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process.

They will advise women on criminal justice and civil remedies and related matters, support women to attend court where necessary, and coordinate the provision of multi-agency support.

The post holder will hold a reduced caseload of survivors and will also be required to work as part of Advance’s duty team based in Hammersmith which will involve completing intake assessments and providing crisis intervention support.

The post holder will have an excellent understanding of domestic abuse and its effects on women and children, and of best practice within the domestic abuse sector. As an experienced domestic abuse advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis.

Experience of direct work with female survivors of domestic abuse and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.

Key Responsibilities and Duties

• Ensure effective access to the service for women and girls and encourage their engagement with services through multi-agency working and service flexibility.
• To work within the team to conduct comprehensive assessments of needs and risk for women experiencing domestic abuse referred to our services.
• To carry out short- and longer-term risk management, safety planning and support; and identify and refer to services appropriate to their needs, including attendance at specialist/dedicated courts and MARAC as required.
• Develop and deliver safety and support plans that include delivery of high-quality face-to-face or telephone crisis intervention, information, advocacy, and support, in respect to criminal and civil remedies, housing, health, welfare rights, children’s legislation and other appropriate interventions.
• Advise women of their rights and options for seeking help and support from other agencies, making referrals and co-ordinating the provision of multi-agency support where necessary, and proactively advocate ensuring barriers to accessing support and protection are minimised.
• Proactively assess the needs and safety of any children that women using the service may have, ensure that any risks/needs identified are addressed directly with the woman, and take appropriate action to safeguard them.
• If a client is involved in the criminal justice system as a witness, provide them with information, advocacy, and support as cases progress through the criminal justice system, supporting them to apply for special measures and to give impact statements, to maximise their safety to help them give best evidence and accompanying women to court where necessary.
• Work with the management team and Data Insights Analyst to ensure all monitoring and evaluation for the project is accurate and fully maintained, keeping managers informed of any issues and successes.
• Ensure that agreed case recording and monitoring systems are kept up to date and secure, and write internal and external reports where required, including for safeguarding conferences, team meetings, managers and others as required.
• Use appropriate institutional advocacy to maximise positive outcomes and use the appropriate reporting mechanisms to highlight persistent or recurring issues that arise.
• Be responsible for your own personal learning development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
• Participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans.

How to apply

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

What we can offer you - Employee Benefits

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing

Edward Gibbons House is seeking an enthusiastic Senior Substance Misuse Worker to support our amazing residents.

Providence Row Housing Association has been helping homeless people in East London since 1860. We provide social housing along with excellent services that aim to support homeless people with complex needs and enable their recovery. We remain committed to our East London roots and currently serve the communities in Tower Hamlets, Hackney and the City of London.

Our Senior Substance Misuse Worker works alongside members of the support team to create a safe and welcoming environment within a psychologically informed environment. You will contribute to the development of the recovery hub, by providing expertise in alcohol and drug misuse. Taking a lead role in delivering training/ advising staff on substance misuse issues, liaison with substance misuse agencies, facilitating multidisciplinary case conferences and negotiating access to detox and treatment services. Carrying out assessments of drug and alcohol usage with key clients, delivering brief and extended interventions, outlining risks, advice on harm minimisation and refer to specialist agencies.

You will also conduct surveys of residents view and opinions, assist with audits and reporting on the service, help to ensure compliance with regulation and best practice, and work with a Support Team which promotes person centred coproduced approaches.

You need to have experience of working with homeless people with complex needs, have a good understanding of strengths, needs, and risks they experience. Be competent with computer systems, and comfortable completing regular performance reports. The Senior Substance Misuse Worker is a day shift based role with evening and weekend working.

PRHA is seeking to increase diversity within our organisation. We would welcome interest from people with experience of homelessness, from a black or minority ethnic background and/or with a disability. 

For further details please see the full job description.

About Us

SOS Rape Crisis (SOSRC) is an independent specialist sexual violence charity providing support for adults (regardless of gender), young people and children who have experienced sexual violence and/or child sexual abuse, in Southend, Castle Point and Rochford.

We are part of Synergy Essex, a partnership of three Rape Crisis Centres (SOSRC, SERICC and CARA), funded by the Office for the Police, Fire and Crime Commissioner for Essex to provide a countywide ISVA service.

The Opportunity

This is an opportunity to join a dedicated team providing vital support to survivors of sexual violence and abuse. As a Navigator Project Worker, you will be the first point of contact for individuals accessing Southend-on-Sea Rape Crisis services. You will offer compassionate, trauma-informed, and needs led support, helping survivors feel heard and understood from the outset. Through careful assessment and informed referrals, you’ll play a key role in connecting survivors with the most appropriate services.

Key Responsibilities

• Provide a professional and empathic first point of contact for survivors of sexual violence and/or abuse.

• Offer one-off emotional and practical support, and provide information, signposting and onward referrals.

• Complete initial assessments to identify their needs and most appropriate next steps.

• Keep accurate, timely and confidential records on the case management system.

• Work in partnership with SOSRC colleagues including the Counselling and ISVA Teams.

• Attend team meetings, one-to-ones, clinical supervision, line management and other meetings as required.

• Maintain confidentiality and adhere to data protection legislation and guidelines.

• Contribute to monitoring and evaluation and meet administrative requirements.

• Work in accordance with all SOSRC policies and procedures.

• Attend regular training and maintain a good working knowledge of sexual violence and its impact.

• Promote a trauma-informed and survivor-centred approach in all aspects of the role.

• Actively contribute to the delivery of a safe, effective and high-quality service.

About You

Essential Skills and Experience:

• Experience of delivering support and/or information to vulnerable people.

• Experience of working in a voluntary organisation, public sector or health and social care setting.

• Experience of maintaining accurate and confidential records.

• Knowledge and understanding of safeguarding and risk management.

• Excellent communication skills.

• Understanding of trauma-informed practice.

• Ability to work on own initiative.

• Proficiency in IT including Microsoft Office and online systems.

• Commitment to working within an anti-discriminatory and anti-oppressive framework.

Desirable:

• Experience of working with people affected by sexual violence or other forms of trauma.

• Experience of working in partnership with other services.

• Experience of monitoring and evaluation.

• Understanding of sexual violence and its impact.

• Knowledge of the criminal justice system and statutory services.

• Driving licence and access to a vehicle.

Additional Information

• Salary: £28,624 per annum (pro-rata)

• Hours: 30 hours per week

• Contract: Fixed term

• Start Date: August 2025

• Location: Southend-based, with travel across Mid, South and West Essex

• Leave: 28 days annual leave plus additional gift days over the Christmas period

• Charity No: 1194207

Join Us

SOSRC is committed to ensuring equity, diversity and inclusion within the organisation and we actively encourage applications from all backgrounds and communities.

If you meet even some of the criteria, we would strongly encourage you to apply. We value the skills and experiences you may bring and welcome applicants from underrepresented groups and those with lived experience.

Please refer to the job description and person specification attached to this post for full details.

You will support the development and delivery of our schools, youth centre and detached programmes. This will consist of one to ones and group work with young people within schools, detached work in designated areas as well as centre-based provision. You will be responsible for building strong, professional relationships with young people and adapting and coordinating a service around their needs. You will work in partnership with the other Youth Workers on the team, the Youth & Community Manager, schools and youth organisations around the county as well as the wider voluntary sector and statutory partners

You will work also in the community to identify and support volunteers to become engaged within our services and provision. You will collate a range of data, information and imagery that creates evidence of your work and the impact it is making not only to young people but also to the wider community.

Job Title: Refuge Worker

Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £17,314.27 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location
Contract type: Part Time, Permanent 

Hours: 22.5 hours (days to be discussed)

Are you passionate about supporting women and children escaping domestic abuse? We are looking for a compassionate and dedicated Refuge Worker to join our team, providing vital support in a safe and secure environment for those in crisis. This is an opportunity to make a real difference in the lives of vulnerable individuals when they need it most.

As a Refuge Worker, you will be responsible for delivering practical and emotional support to residents, ensuring their safety and wellbeing while they rebuild their lives. Key duties include conducting risk assessments, safety planning, supporting access to benefits and housing, liaising with external agencies, and maintaining accurate case records. The ideal candidate will be empathetic, resilient, and highly organised, with experience of working in a support or advocacy role, ideally within the domestic abuse or safeguarding sector.

This is a rewarding role where your work has a direct impact every day. In return, we offer a supportive team environment, opportunities for training and development, and the chance to be part of a cause that truly matters.

Closing Date: 09:00am 13 August 2025

Iterview Dates: 18 and 19 August 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

We're looking for a kind, compassionate and resilient Support Worker to join our Young People Service in Bracknell.

£28,808.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Participate in the support planning and risk management, as facilitated by the lead Support Worker
Carry out security duties to ensure the safety of the customers and premises
Monitor the CCTV throughout the shift
Enable customers to make full use of community facilities by providing support as directed
Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
Report any observations relating to customers welfare
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
Maintain records as required at the project under the direction of the Support Workers/ management
Participate in team meetings/reviews and the general development of the service
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Flexible
Open to feedback and self development
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

NVQ Level 2 or equivalent, or experience within charity/social care sector

Desirable:

Relevant specialism experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

Working within experienced and committed teams, the Behaviour Change Worker will deliver trauma responsive interventions including one to one support and group work to prevent harm.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.

There is a requirement for evening working – approximately once per week to deliver group work interventions. There may be a requirement to work weekends. 

Key Responsibilities

• Complete specialist risk assessments according to service guidelines and Respect standards, alongside developing personalised safety and support plans for programme participants.
• Deliver one to one specialist behaviour change interventions for people with vulnerabilities, complex or multiple needs and those who require additional support to access our services.
• Co-facilitate short term and long-term group work, providing a Respect accredited DVPP (Domestic Violence Perpetrator Programme) programme.
• Promote the service externally and ensure our interventions are accessible.
• Provide proactive, trauma responsive and holistic support, with a focus on increasing victim safety and reducing the risk posed by a perpetrator.
• Work within a multi-agency framework to effect change, manage risk and ensure safeguarding of vulnerable adults and children is paramount.
• Offer professional consultancy, training and advice to other agencies on working with perpetrators.
• To work collaboratively with colleagues to ensure the safety of the victim is held central.
• Represent the service user voice in a multi-agency context.
• Attend Multi Agency Risk Assessment Conferences (MARAC) and Multi Agency Public Protection Arrangements (MAPPA) meetings as required.

General

• Live and embody the FearFree values – kind, receptive, open, pragmatic, robust and expert.
• To promote the service to external agencies where applicable.
• Give information and support to service users regarding their other needs and refer them to other support services as required.
• Ensure our service is widely accessible – adapting practice as required to suit individuals.
• Work across a large geographical area to ensure locality is not a barrier to accessing services.
• Deliver training and information sessions to promote our service, and increase awareness and understanding of domestic abuse, sexual violence and stalking for victims and those who harm.
• Have a responsibility around safeguarding of both adults and children, maintaining knowledge of appropriate policies and procedures and integrated working.
• Support other agencies in the identification and referral of domestic abuse, sexual violence and stalking issues, via promotion of service and institutional advocacy.
• Ensure all referrals are clearly logged on our database and all case records are kept fully updated, according to FearFree policies and procedures.
• Engage with case management supervision, reflective practice and clinical supervision as required, taking an active role in managing own wellbeing and supporting the wellbeing of your colleagues.
• Support colleagues in all services across FearFree as required.
• Support the sustainability of the organisation by participating in fundraising activities and sharing ideas and contacts for income generation,
• To engage in and contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
• Undertake all statutory and mandatory training, as required by the organisation.

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and Equal Opportunities form direct to FearFree.

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Location: Loughborough, England (Travel required to all Baca Services locations)

Contract Type: Permanent

Salary: £24,754 - £28,454 per annum FTE

Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

About Us:

Baca is dedicated to providing support and care to 16 to 18 year old unaccompanied asylum seeking children who are newly arrived in the country, helping them rebuild their strength, dignity, and hope for the future. We work closely with social workers and representatives from other agencies to benefit the young people in our care.

Role Overview:

As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.

Key Responsibilities:

• Provide high-quality support and care to young people, ensuring their holistic development.
• Work proactively to safeguard young people and resolve any issues that arise.
• Be a role model, offering care and compassion without discrimination.
• Support young people in developing essential life skills and preparing for independent living.
• Engage young people in education, vocational training, and hobbies.
• Foster positive relationships within the community and support social engagement.
• Plan and participate in day trips and annual residential weeks.
• Develop partnerships with social workers, solicitors, teachers, volunteers, and other partners.
• Maintain excellent communication and keep accurate records.

Requirements:

• Alignment with Baca’s values and mission.
• Ability to respond to change and work as part of a diverse team.
• Self-motivated, proactive, and able to take initiative.
• Knowledge of safeguarding practices and issues faced by unaccompanied asylum-seeking young people.
• Relevant training or willingness to complete essential training within the first year.
• Experience working with young people, especially in cross-cultural settings.
• Excellent communication, organizational, and ICT skills.
• Driving licence and access to a car.
• Enhanced DBS check required.

Personal Attributes:

• Approachable, reliable, and a strong team worker.
• Supportive, responsible, and personable.
• Flexible and able to work occasional evenings and weekends.

How to Apply:

If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.

Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.