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The Role
Thank you for the interest in this role – it is an exciting one.
You would be joining us at an exciting point in our journey as we reach the midpoint of our ambitious five-year Evolve strategy, following the launch of our new identity as the Leadership Skills Foundation. Over the next two and a half years, we will continue working towards our goal of reaching 200,000 young people annually across through education and community leadership programmes, while cementing our position as the trusted voice for leadership skills development.
This role will play a significant in making that happen via:
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Identifying and securing new customers.
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Retaining and growing income from our current customers.
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Building relationships that drive programme registrations.
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Using data and insights to adapt approaches and drive efficiency.
Looking ahead, with a new identity for the organisation and new programmes and partnerships emerging, this role requires a dynamic storyteller who can confidently identify the needs of our customers and clearly demonstrate the value our programmes can offer.
You'll be a proactive and confident development professional, skilled at spotting opportunities and transforming these into tangible outcomes. You'll thrive on creating and delivering development and engagement plans that directly support our departmental income goals and customer service objectives. With a passion for building strong relationships, you'll bring excellent communication and presentation skills to every interaction.
Previous experience in a business development, or sales role is essential as well as good knowledge of the education systems in the UK. Ideally you will be based within or near the West Midlands, South West or Wales due to potential travel requirements in these regions.
Please note: You must be eligible to work in the UK to apply for this vacancy. The Leadership Skills Foundation cannot offer visa sponsorship.
Role summary:
Role purpose:
Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact.
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Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income.
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Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty.
Key responsibilities:
Retain and grow existing centre relationships
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Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential.
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Deliver against annual centre income targets by supporting centres to continue and expand programme delivery.
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Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback.
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Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support.
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Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships.
Generate and convert new business
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Identify and research high-potential leads across your allocated sectors (e.g., secondary, Wales, community, international schools) using BI and CRM insights, sector intelligence, and marketing-generated activity.
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Plan and deliver proactive outreach activity via a Sector, Segment and Region Development Plans.
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Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts.
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Support new centre onboarding, from initial conversations through to registration and early delivery support.
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Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities.
Deliver outstanding customer experience
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Proactively communicate and engage with customers to support their delivery of Leadership Skills Foundation programmes.
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Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback.
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Ensure every interaction reflects the Leadership Skills Foundation’s values.
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Proactively use our Customer Relationship Management (CRM) system to maintain consistent and accurate records of communications, registrations, and engagement history.
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Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities.
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Champion a customer-first mindset and share insight to improve performance against our customer experience objectives.
Use data, systems, and insight to drive decisions
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Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors.
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Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement.
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Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities.
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Use our CRM systems and workflow as a planning and prioritisation tools to anticipate risk and drive quality interactions and personal efficiency.
Collaborate across teams and support innovation
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Work closely with key teams to plan and coordinate campaigns, messaging, and respond to customer feedback.
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Feedback insight from centres to inform programme development and sector-specific improvements.
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Contribute to team planning meetings, training sessions, and department-wide initiatives.
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Support the induction of new team members and contribute to a collaborative, learning-focused team culture.
Skills, experience, and knowledge
Essential
Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.
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An understanding of education systems in the UK.
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An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
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Strong interpersonal and communication skills.
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Experience of working on own initiative and being a self-starter.
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Confidence in presenting externally to customers and partners.
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Experience of working with CRM systems, sales forecasting tools, and Management Information systems.
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Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
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Ability to present information concisely using Microsoft Office programmes.
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An ability to network, influence and build relationships with key stakeholders andcustomers.
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An ability to convert external relationships into long standing customers results.
Desired
Previous experience in a sales environment.
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An understanding and passion for leadership skills development and the value it provides for young people and centres.
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Excellent customer service skills.
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An understanding of awarding bodies and their operating landscape.
Empowering every young person to shape their future and lead their communities.



The client requests no contact from agencies or media sales.
About Us
Since 1854, Embrace has been serving some of the most marginalised and excluded communities (of all faiths and none) in the Middle East. We support, enable and partner with Christians in the Middle East as they work to transform lives and restore dignity through education, healthcare and community development programmes. Without our staff, this important work simply would not be possible.
About You
We are looking for an organised, proactive and detail-oriented professional who enjoys working collaboratively and building strong relationships with a wide range of people and organisations both nationally and internationally. You will be an excellent administrator with strong coordination and communication skills, able to manage multiple priorities, maintain accurate records and deliver high-quality work to deadlines. Confident using Microsoft 365 and digital systems, you will be comfortable handling sensitive information, supporting compliance processes and learning new systems quickly. Experience in the charity, international development, humanitarian or faith-based sectors would be advantageous, particularly where this includes programme, partnership or grant management support. Above all, you will share our values, demonstrate cultural sensitivity and be enthusiastic about contributing to Embrace's mission and Christian ethos.
Role Overview
This is an exciting opportunity to play a meaningful role in helping Embrace the Middle East bring hope, dignity and lasting change to some of the region's most vulnerable communities. Working alongside local Christian partners and churches in the Middle East, you will help to ensure that life-changing programmes are delivered effectively, relationships are nurtured and vital support reaches those who need it most.
As a key member of the Programmes, Partnerships and Advocacy team, you will coordinate programme activities, support grant and partnership management processes, maintain high-quality information and contribute to projects that strengthen our impact across the Middle East. You will work closely with colleagues across the organisation, helping to translate programme insight into compelling stories, fundraising initiatives, advocacy work and supporter engagement. This is a varied and rewarding role that offers the opportunity to make a tangible contribution to Embrace's mission while developing your experience within international development and partnership management.
Hours: Full or part-time (36.5 / 30 hours per week) applications will be considered.
Contract: Two-year fixed-term contract.
Location: High Wycombe / Hybrid (minimum one day a month in the office, plus extra as required).
Staff benefits at Embrace the Middle East:
- To support every member of staff to work as effectively as possible, Embrace offers remote and flexible working arrangements. This includes flexitime and home-working arrangements.
- Flexitime - start work between 7:30am - 10:00am and finish between 3:00pm - 6:00pm. Our core collaborative working hours are between 10:00am to 3:00pm.
- Pension - option to join from day 1. Maximum employer contribution of 10%.
- Holiday - 32 days, including 8 bank holidays and a day off work for your birthday, rising to 33 days after 5 years' service and 34 days after 10 years' service, plus 3 days leave between Christmas and the New Year.
- Life Assurance - 3x salary.
- Access to retail discount portal.
- Employee Assistance Programme (confidential counselling, legal and financial advice) - available 24/7, 365 days a year.
- Training and development programme for all employees.
- Commitment to staff health & wellbeing.
For more information and to apply, please visit our careers page.
Closing date: midday on Thursday, 24th September 2026.
We reserve the right to close this vacancy and conduct interviews in advance of the closing date should suitable applications be received.
Embrace the Middle East provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or socio-economic background.
At Embrace the Middle East, we are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any reasonable adjustments during the application or selection process, please contact our HR Team. We will be happy to discuss how we can support you and ensure you have a fair opportunity to demonstrate your suitability for the role. Any information you provide will be handled with sensitivity and in confidence. To monitor diversity in our recruitment practices you will be invited to complete an anonymous Equality, Diversity and Inclusion questionnaire as part of the application process.
Sympathy with and support for Embrace the Middle East's Christian ethos, mission and values. Comfortable working within a Christian organisation and engaging respectfully with Christian practices, partners, churches and supporters.
We welcome the responsible use of AI tools to support your application, for example to help with research, structure or clarity. However, your application should remain an authentic reflection of your own skills, experience, achievements and motivations. We are keen to understand your unique perspective and suitability for the role, and you may be asked to discuss and expand upon the information provided during the recruitment process.
Please note that, in order to be considered for this position, you must have the right to work in the UK through nationality, settled or pre-settled status, or a relevant visa that permits you to undertake the role. Embrace the Middle East is not currently able to offer visa sponsorship for this position.
The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of the Charity's safer recruitment policy.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Universify Education is looking for a passionate and motivated Fundraising Officer to deliver the charity's fundraising activities and engage Universify’s community to enable the ongoing running of our transformative programmes. This is a great opportunity for someone experienced in fundraising to gain a deeper understanding of charity fundraising, finance, impact reporting and governance.
THE ROLE
As the Fundraising Officer, you will plan and deliver the charity’s income generation strategy, covering Trusts and Foundations, Individual Giving and Public Fundraising. You will work with the programme team to create integrated charity communications to increase awareness of the charity’s impact. You will also work in collaboration with the CEO on the charity’s financial management and governance.
There is flexibility within the role to try other aspects of the charity’s work, including programme delivery and working with young people. Please see our job description for further information about working at Universify.
THE CHARITY
Universify exists to create a fairer, more equal society where every young person can fulfil their potential regardless of their background. We work primarily with Year 10-11 students (aged 14-16) to increase their aspirations, improve GCSE attainment and to gain a greater understanding of post-18 pathways, particularly university, to make a more informed decision about their future. Our main Oxford programme includes a week-long residential in summer of Year 10, a 3-day GCSE-focused revision residential in the spring of Year 11, and regular online coaching.
Main Duties
- Plan and deliver the charity’s income generation strategy, including Trusts and Foundations, Individual Giving, and Public Fundraising campaigns
- Identify new opportunities and maintain a database of fundraising prospects
- Create funding bids, project budgets and grant reports
- Track and report on fundraising progress to the CEO and wider staff team, with development opportunities to report to the board of trustees
- Deepen engagement with existing stakeholders through stewardship
- Collaborate with the programme team to create and manage integrated charity communications to increase awareness of the charity’s impact
- Alongside the CEO, contribute to the charity's financial management including payments and payroll
- Support the team in one ad hoc function (based on candidate’s preferences and skills)
- Volunteer and tutor recruitment and onboarding, or
- Impact reporting and CRM maintenance, or
- Charity governance, filing duties, and financial management, or
- Safeguarding support.
SKILLS AND EXPERIENCE
Required skills and characteristics
- Clear communicator, able to adapt written communication to suit a range of audiences
- Ability to work independently, organise a pipeline of work and communicate progress to a team
- Ability to create and maintain relationships with a range of external stakeholders
- Able to think creatively and identify opportunities to raise funds
- Proactive, adaptable and self-motivated
- Basic understanding of trusts and foundations fundraising processes (prospecting, application cycles, stewardship)
- Basic understanding of project budgets and data analysis; attention to detail and accurate with handling information
- Works well in a small team and is interested in working in a small organisation
Required experience
We are looking for candidates with the following experience:
- Experience prospecting and writing bids in a charity or commercial setting
- Experience in stakeholder management and stewardship
- Experience working flexibly across multiple projects
- Experience in managing a large project independently; ready to take the initiative to deliver a project to a high standard
- Experience and confidence in using MS Office and Excel
Desirable experience and skills
Ideally, candidates would have experience in some of the following areas:
- Track record of fundraising success across multiple income streams and identifying new opportunities to raise funds
- Experience preparing fundraising budgets
- Experience in using Canva or other design tools
- Experience of using the basic functions of a CRM and a willingness to build this knowledge
- Previous experience working within the UK secondary education sector and knowledge of the UK university access and outreach sector
- Some data analysis skills
Please ensure your CV includes:
1. All education and qualifications to date, including pending qualifications. Please include School / College / University; Date obtained; Qualification Grade
2. Full employment history, starting with your current or most recent employment, and explanations for any gaps. Please include Employer; Post Held and Key Responsibilities; Start and End Dates; Reason for leaving/ gap in employment
3. Details of two professional referees, one of whom should be your latest employer.
AI Usage Notice
When used reasonably, Artificial Intelligence can be a helpful tool to check the spelling, clarity, and grammar of what you are saying. Unreasonable usage might be inflating or inventing skills.
Universify is committed to educational equality - and that universities should be open to anyone with academic potential, regardless of background.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young
people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for graduates who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as an Education Worker on IntoUniversity’s Graduate Scheme, helping to change the lives of young people.
We believe that our Graduate Scheme is one of the most exciting in the charity sector, an excellent career opportunity with exceptional training and hands-on experience, opportunities for promotion, and the chance to work with young people and colleagues who will challenge and inspire you.
The role at a glance
Contract: Full-time, permanent
Start date: As soon as possible
Application deadline : 9am Friday 11th September 2026
Interview day (online): Friday 18th September 2026
Please ensure you are available on these dates
Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
(Some additional weekend & unsocial hours will be required)
Education Workers are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres
Location
IntoUniversity Craigmillar
The role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays.
Salary
£29,050 per annum.
Annual leave
33 days (inc bank & public holidays) (pro rata for part-time staff) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
We’re looking for a Training Officer to help us develop and deliver high quality learning and professional development for people working with and for young people across the North West.
This is a great opportunity for someone who enjoys creating and delivering engaging training and supporting others to learn and grow.
Working with our Learning, Workforce Development & Equality Manager, you’ll help shape our learning offer and support a skilled, confident and connected youth sector workforce.
What you’ll be doing
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Design and deliver engaging training and workshops (online and in person)
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Build relationships with learners, partners and organisations
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Support learning events, networks and Communities of Practice
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Use feedback and evaluation to improve what we do
We’re looking for someone who has:
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experience of training, facilitation or learning and development
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confidence delivering engaging sessions to different audiences
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good communication and organisational skills
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an understanding of youth work or the issues affecting young people
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a commitment to equality, inclusion and safeguarding
More information in attached recruitment pack - closing date Monday 21 Sep 2026 @ 12 pm
Interviews will be held in person on Tuesday 29 September 2026.
To benefit the lives of young people in the North West of England by providing opportunities for them to engage and become active citizens.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title – Education Officer - Children & Young People
Reports to – Director of Financial Education
Working Hours – We welcome applications from candidates looking to work part-time or full-time (up to 37.5 hours per week)
Location – London - Clapham / Hybrid working (minimum 40% of working time in the office)
About Us
For over 30 years, The Money Charity has been the UK's Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.
We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.
We also work to promote Financial Wellbeing in the UK by working with the financial services industry to improve practices and outcomes for their consumers, and by influencing policy-makers, media, industry and public attitudes.
We are a small, passionate team with a big reach and an open mind, committed to quality, accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration.
About the Role
Each year, we reach around 35,000 children and young people through the delivery of our Financial Education Money Workshops in schools, colleges and community groups across the UK. The Workshops are interactive, engaging and relevant, covering topics including budgeting, saving, borrowing, insurance, uni money and much more. Children and young people love having the chance to talk about money, ask questions and think about what they are going to do with theirs!
We are looking to recruit a member of staff to help carry out the day-to-day management of the Workshop content, resources and delivery through our freelance trainer network, as well as deliver some Workshops directly to children and young people themselves. The applicant will play a pivotal role in ensuring The Money Charity’s Financial Education work is carried out efficiently and to the best standards, with opportunity for in-role development and professional growth.
We are looking for somebody with the drive and initiative to take this area of work forward as we seek to grow our delivery levels and reach in 2027 and 2028. The applicant should have fantastic presentational skills, enjoy being creative, and be confident in a classroom environment. They should have excellent interpersonal skills and be able to develop relationships with a range of stakeholders. We are looking for someone with enthusiasm for providing children and young people with life skills, as well as supporting the charity’s aims and objectives. The applicant must be able to work under pressure, deliver tasks to an agreed timescale and have the ability to manage their own workload, as well as working as part of our small, supportive team.
This varied role will provide an excellent opportunity for the applicant to influence and deliver our flagship, evidence-based programme with national reach, whilst also being able to enjoy the buzz of being in the classroom regularly themselves.
Closing Date – 11:30pm, Monday 14 September 2026
Interviews – First-round interviews will be held virtually on 17 and 22 September.
Start Date – We are looking for the successful candidate to start as soon as possible following the recruitment process.
Please visit our website for the full job description including the key responsibilities, person specification, benefits and application details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
We provide skills training, school and mentoring programmes, and partner with businesses who want to drive forward social mobility via learning programmes, internships, job opportunities and more.
Our aim is to ensure everyone has access to a good standard of living and equality of opportunity, no matter what their or their parents’ occupation or background is.
We are looking for a Senior Evaluation and Impact Officer to evaluate the impact of our delivery activities with young adults and students, and to support the Head of Research and Advocacy to produce our annual Impact Reports.
We are based in London and support young people via our direct delivery programmes. We take what we learn from our work and use it to inspire businesses across the UK to do more to improve social mobility (making sure people from all backgrounds get fair opportunities).
Our vision is that every young person has a chance to succeed, and every employer will have a part to play.


The client requests no contact from agencies or media sales.
Head of Operational Delivery | Lead National STEM Education Programmes | Maternity Cover
EDT is seeking an exceptional Head of Operational Delivery to lead national student and school engagement activities across the UK during an exciting period of transformation. This is a rare opportunity for a strategic and people-focused leader to take ownership of operational delivery, student recruitment, programme performance and team leadership within a respected education charity. As our Head of Operational Delivery, you will play a pivotal role in ensuring thousands of young people access inspiring STEM experiences that improve social mobility and create pathways into future careers.
Why Join EDT?
At EDT, our values drive everything we do:
- Passionate about creating equitable access to STEM careers.
- Dynamic in our response to a changing world.
- Collaborative with industry, educators and communities.
- Respectful of young people's potential and lived experiences.
As Head of Operational Delivery, you'll help shape the experiences of young people across the UK while leading teams that directly contribute to EDT's mission of inspiring the next generation of talent.
What You'll Be Doing
- Lead and develop EDT's Operational Delivery Team, ensuring exceptional programme delivery, student engagement and school recruitment nationwide.
- Oversee performance, capacity planning, budgets, KPIs, reporting and operational effectiveness across multiple programmes.
- Develop and implement student recruitment and engagement strategies that drive growth and impact.
- Work closely with senior leaders to improve efficiency, support programme growth and maximise delivery outcomes.
- Champion safeguarding, quality standards, continuous improvement and outstanding learner experiences.
- Build strong relationships with schools, colleges, universities, funders, volunteers, alumni and partners.
Please refer to the attached Job Description for the full responsibilities and person specification.
Who We're Looking For
- Experienced operational leader with a track record of managing teams, programmes and organisational performance.
- Strong background in education, youth engagement, programme delivery, student support or charity operations.
- Experience managing budgets, KPIs, reporting frameworks and operational planning.
- Strategic thinker with the ability to identify opportunities, solve challenges and drive continuous improvement.
- Passion for supporting young people and creating meaningful educational opportunities.
- Outstanding stakeholder management, leadership and communication skills.
What's In It For You?
- Full-time maternity cover contract from 28 September 2026 to 3 August 2027.
- From £36,000 to £49,000 per annum, depending on skills and experience.
- 30 days annual leave plus bank holidays.
- Up to 10% employer pension contribution.
- Hybrid and flexible working.
- Opportunity to lead national programmes with significant social impact.
Location
- Hybrid working.
- Office base in any of our regional offices - Manchester, Birmingham, Welwyn Garden City, Plymouth or Southampton.
- National remit with occasional travel and overnight stays.
Why This Role Stands Out
- This is more than an operational leadership role.
- As Head of Operational Delivery, you'll influence how young people engage with STEM education across the UK.
- As Head of Operational Delivery, you'll lead national recruitment, engagement and delivery strategies that support thousands of students each year.
- As Head of Operational Delivery, you'll work closely with senior leaders to shape the future direction of an ambitious and growing charity.
- As Head of Operational Delivery, you'll have the opportunity to create lasting impact for young people, schools and communities nationwide.
#HeadOfOperationalDelivery #OperationsManager #HeadOfOperations #CharityLeadership #EducationLeadership #ProgrammeManagement #OperationalLeadership #YouthEngagement #StudentEngagement #EducationCharity #STEMEducation #ProgrammeDelivery #CharityJobs #EducationJobs #TeamLeadership #SchoolEngagement #VolunteerManagement #StakeholderManagement #HybridWorking #NonProfitJobs #OperationalExcellence #StrategicLeadership #PeopleLeadership #EducationSector #NationalRole #HeadOfOperationalDeliveryJobs #LearningAndDevelopment #SafeguardingLeadership #CharityCareers #STEMCareers
Closing Date is currently 28th August 2026. Applicants will be contacted after this date regarding next steps
Our mission is to connect young people with STEM and inspire STEM futures.



The client requests no contact from agencies or media sales.
Membership & Programmes Officer
The Political Studies Association (PSA) exists to develop and promote the study and teaching of politics and related disciplines. Founded in 1950, we are the leading association in our field in the United Kingdom, with an international membership that includes academics in political science, theorists and practitioners, policymakers, researchers, and students in higher education, as well as members from the school community.
Contract
Fixed Term, 12 months’ maternity cover with scope for extension
Salary
£32,000
Hours
37.5 (Monday - Friday)
Reports to
Membership, Events and Programmes Manager
Location
PSA offices in Camden, London. The PSA works on a hybrid basis and supports remote working; post-holders are normally required in the office one day a week (on Wednesdays).
Job purpose
The PSA is a membership body with over 1000 members. The Membership & Programmes Officer is a key and multi-faceted role within in a small but dynamic team.
You will be responsibe for overseeing all aspects of the PSA membership. This will include communicating with current and prospective members, encouraging them to take up the full range of membership benefits and to participate in association activities so that they enjoy a high-quality member experience. Your role includes three core areas outlined below. These are three distinct but interlinked areas of responsibility which will involve working with/alongside other members of the team, and which will be guided by the direction of the Membership, Events & Programmes Manager.
Main responsibilities
Membership
1. The principal contact for all membership services
- As principal membership officer, you will be responsible for dealing with current and prospective members: managing membership registrations, renewals, queries re payments and general membership enquiries. This will include responding to communications from members and non-members within 48 hours of receipt
- You will be responsible for updating and managing the membership database (Oomi); producing membership data, and troubleshooting any joining/renewing issues for members
- You will be responsible for ensuring a successful member journey throughout sign-up, engagement, and renewals. Understanding, and reviewing, the member journey across our different platforms to ensure a smooth and consistent process is achieved
- You will be responsible for creating and sending the monthly membership e-newsletter (using our mailing platform, Brevo)
- You will be responsible for collating and reconciling membership data, including data cleansing and other tasks as advised by the Head of Membership, Events & Communications or the Head of Operations & Finance
- You will work closely with the PSA Finance Officer to ensure all processes for receiving membership subscriptions are effective and accurate, including online membership payments by credit card and Direct Debits
- Working closely with other members of the team to ensure that members understand and receive their member benefits, and to support and implement any membership changes/developments that may be agreed by the Executive Committee
Specialist Groups and Networks
2. To support our specialist groups and member networks
- The PSA currently has 48 unique specialist groups that represent key subject/policy areas within political studies. The PSA also has two member networks dedicated to Early Career academics and those engaged in Teaching and Learning. As Membership & Programmes Officer you will be the primary contact for specialist groups, and will be responsible for:
- Managing the specialist groups inbox and ensuring queries are responded to in a timely manner, and consulting with colleagues on queries/actions where necessary
- Supporting specialist groups with their PSA website pages and access to their CRM database portal, in line with the guidelines provided, and creating/updating guidelines where necessary.
- Supporting the creation of new specialist groups, briefing group convenors ensuring they have the guidance and support needed to fulfil their role
- Supporting the Teaching and Learning, and Early Career networks by assisting with network communications, newsletters and network data where/when necessary. The networks are overseen by the Membership, Events & Programmes Manager
PSA Programmes
3. To support PSA annual programmes which include the PSA annual international conference, PSA prizes and other member-orientated activities throughout the year.
- Each year the PSA awards a number of prestigous prizes to PSA members by way of recognising and rewarding excellence and impact across Political Studies. You will be responsible for supporting the Membership, Events & Programmes Manager with delivery of the PSA’s prizes, including collating submissions and and producing prize winners’ certificates
- You may be asked to support other longstanding PSA programme initiatives such as the House of Commons Internship opportunity, Teachers CPD event at Parliament and the PSA Student Blogs competition
- Supporting other programmes to develop membership benefits and growth, such as schools/teachers innitiatives as/when required
The PSA Annual Conference
- The PSA organises and delivers a large scale international academic conference, which usually attracts 800 – 1000 delegates. The next annual conference will be taking place at the University of Hull from 22 – 24 March 2027. Because of the scale of this event, and the size of the team, all members are expected to be involved in aspects of confrence planning and delivery, including attending the event itself.
Specific tasks regarding the PSA Annual Conference may include, but are not limited to:
- Supporting the annual conference, which can include: responding to delegate enquiries, sharing information with delegates, reconciling accepted presenters and registrations, assisting with exhibitor communications, producing relevant data, assisting with venue planning and logistics and playing a key role within the team on-site for the three day conference
- Supporting colleagues with communications to specialist groups regarding their role at annual conference, particularly around their proposed AGMs
- Overseeing delegate badges – collating data and liaising with suppliers and courriers. Supporting conference registration and checking registration data, particularly in relation to membersip discounts
- Assisting with the production of online conference information and the delegate guide
Other duties and responsibilities:
• The above role description is not exclusive or exhaustive, and the post-holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post and the organisation
• On occasion, this may entail supporting colleagues in work areas outside of this job description
• These duties are subject to change from time to time as determined by business priorities. If duties and responsibilities change significantly, the job description may be reviewed and amended in consultation with the post-holder.
• The post-holder is expected to provide general support in running the PSA office
• Compliance with PSA policy, including absence, appraisal, health & safety, and GDPR
Structure: there are seven members of staff under the leadership of the CEO. This post sits under the Head of Membership, Events & Communications and is line managed by the Membership, Events & Programmes Manager. The PSA’s office is in Camden, London. Whilst Team members predominantly work from home, they are expected to work in the office one day a week (usually Wednesday).
Additional information: there is some requirement to work outside normal office hours on occasion to attend various PSA events and to travel within the UK.
Terms of Employment
1. The starting salary will be £32,000.
2. 37.5 hour working week (normally 9:30 – 5:30 (including 30-minute unpaid lunch break); willingness to work occasional evenings and weekends with no overtime payments but the flexibility to claim time off in lieu.
3. 25 days annual leave, plus bank holidays.
4. Employer contribution to pension (10% for employee contribution of 5% of salary) following probation.
By applying for this role you are confirming that you have the right to work in the UK; proof of which will be required before a final offer is made.
Use of AI in applications
We appreciate that each candidate who applies for this role will have a range of expertise they can offer, and we are keen to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can be a helpful and be used as an assessiblity tool. However, you must ensure the information presented in your application accurately reflects your experience and how it relates to the job description.
Interview
Interviews will be held via Teams during week commencing 5 October 2026. If there are any dates you cannot attend, please let us know in your application.
Please check the uploaded Job Description and Equal Opportunities Monitoring Form.
Your application will be rejected should you not submit a covering letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deliver life-changing STEM experiences. Build partnerships. Shape the future workforce.
- Looking for a role where no two days are the same?
- Want to combine event delivery, stakeholder engagement and youth development in a career with real purpose?
- Join EDT as a Delivery Officer and help thousands of young people discover exciting opportunities in STEM, education and future careers.
- As a Delivery Officer, you'll be at the heart of inspiring the next generation through engaging programmes, industry partnerships and memorable learning experiences.
- This is a fantastic opportunity for an ambitious Delivery Officer to join a respected national charity during an exciting period of growth and transformation.
Why Join EDT?
At EDT, our values aren't just words. They shape everything we do.
- Passionate about creating equitable access to STEM careers
- Dynamic in our response to a changing world
- Collaborative with industry, educators and communities
- Respectful of young people's potential and lived experiences
What You'll Be Doing
- Deliver engaging STEM programmes, workshops, events and experiences for schools, colleges and industry partners
- Take ownership of programmes from planning and coordination through to delivery, evaluation and reporting
- Build and maintain strong relationships with schools, teachers, industry mentors and external stakeholders
- Represent EDT as a professional and engaging Delivery Officer at face-to-face, residential and virtual events
- Inspire and engage large groups of young people through confident presentations and interactive learning experiences
- Manage programme data, CRM records, participant feedback and reporting to support continuous improvement
Please refer to the Job Description for the full list of responsibilities and person specification.
Who We're Looking For
- Experience delivering programmes, projects, events or activities within education, youth engagement, outreach, STEM or community environments
- A confident presenter who can motivate, engage and inspire young people
- Strong stakeholder management and relationship-building skills
- Experience coordinating events, workshops, programmes or educational activities
- Passion for creating opportunities and improving outcomes for young people
- Willingness to travel and occasionally support overnight or residential programmes
What's In It For You?
- Salary of £27,300 to £32,400 depending on skills and experience
- Hybrid working with flexibility built into the role
- 25 days annual leave plus bank holidays
- Up to 10% employer pension contribution
- Life insurance worth three times annual salary
- Wellbeing support and employee benefits
Location
- Hybrid working
- Office base in Southampton or Welwyn Garden City
- Travel across the South of England, including London and South Wales
- Home working, office working and delivery on partner sites
- Occasional overnight stays required
Why This Role Stands Out
- As a Delivery Officer, you'll be delivering inspiring experiences directly to young people.
- As a Delivery Officer, you'll work with schools, employers, universities and industry leaders.
- As a Delivery Officer, you'll help shape programmes that influence future careers and aspirations.
- As a Delivery Officer, you'll see first-hand the impact your work has on young people's lives.
Hashtags
#DeliveryOfficer #DeliveryOfficerJobs #EducationOfficer #ProgrammeDelivery #STEMJobs #STEMEducation #YouthEngagement #OutreachOfficer #ProgrammeCoordinator #EventManagement #SchoolsEngagement #EducationJobs #CommunityEngagement #ProjectCoordinator #EmployerEngagement #EducationCharity #HybridWorking #SouthEnglandJobs #SouthamptonJobs #WelwynGardenCityJobs #STEMCareers #YouthProgrammes #CareersInEducation #EducationRecruitment #STEMOutreach #StudentEngagement #ProgrammeManagement #EducationCareers #DeliveryOfficerCareers #YouthDevelopmentJobs
Our mission is to connect young people with STEM and inspire STEM futures.



The client requests no contact from agencies or media sales.
Are you a strategic leader with a passion for improving health, wellbeing and life opportunities within local communities? YMCA St Helens is seeking an ambitious and innovative Head of Health and Wellbeing Programmes to join our Senior Leadership Team and lead the development of a growing portfolio of community-based services.
Reporting directly to the CEO, you will lead the design, development and delivery of programmes that respond to community need, including adult mental health services, healthy eating initiatives, social supermarket provision, and education and training opportunities for people aged 16+. Working closely with local communities, the NHS, VCSE partners and other stakeholders, you will drive innovation, impact and sustainable growth across our community programmes.
We're looking for someone with:
- Significant leadership experience within community, health, VCSE, education or related sectors.
- Experience designing and delivering community-based programmes, including mental health provision.
- Experience leading education, training or skills-based programmes.
- Strong understanding of health inequalities and community development.
- Experience building effective partnerships across the NHS, VCSE, education and public sectors.
- Experience of co-production and working alongside communities.
- Strong leadership, communication and influencing skills.
- The ability to think strategically while maintaining operational oversight.
Why join YMCA St Helens?
This is an exciting opportunity to shape and grow innovative programmes that improve lives and strengthen communities. You'll join an ambitious leadership team committed to tackling inequalities, promoting wellbeing and creating opportunities for people to flourish.
Closing date 20-09-2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Friends of Palestinian Universities (FPU) is looking for a motivated, organised and thoughtful Programme Officer to join our small and growing team.
FPU works in partnership with Palestinian universities, academics and students to strengthen the resilience and recovery of Palestinian higher education, build meaningful international academic partnerships, and transform understanding and practice within UK and international higher education.
This is a varied, hands-on role at the heart of our work. You will help us develop partnerships between Palestinian and international universities, produce research and resources, support advocacy and public engagement, organise events and convenings, and provide the programme and administrative coordination that enables a small charity to deliver effectively.
You will work closely with the Director, wider FPU team and Palestinian university partners, as well as academics, universities, sector bodies, unions and civil society organisations in the UK and internationally.
What you’ll be doing
Your work will span several areas of FPU’s programmes.
Advocacy and public engagement
You will help deliver FPU’s advocacy and awareness-raising work, including:
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researching and contributing to briefings, reports, toolkits and other public-facing resources;
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building relationships with academics, university departments, higher education networks, unions and student groups;
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supporting campaigns and initiatives responding to the destruction of Palestinian higher education and scholasticide in Palestine;
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helping organise public events, webinars and other opportunities for engagement.
Building international academic partnerships
A major part of the role will be helping strengthen links between Palestinian universities and institutions internationally.
You will:
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research potential university partners and opportunities for collaboration;
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support the development of partnerships, fellowships, research collaborations and exchanges;
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help produce an expanded edition of FPU’s handbook on partnerships with Palestinian higher education;
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engage with Palestinian universities to understand their priorities and identify opportunities for international partnership;
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maintain relationships, contacts and partnership information;
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help organise FPU’s Annual Conference and other sector convenings.
Supporting Palestinian partners
A core principle of FPU’s work is that Palestinian universities, academics and students should shape the international responses that affect them.
You will help create opportunities for Palestinian partners to participate in international meetings, events and initiatives, prepare research and briefing materials, and support convenings in which Palestinian scholars and institutions can share knowledge and shape agendas.
Programme coordination and administration
As part of a small organisation, strong administration is essential to effective programme delivery.
You will help:
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coordinate meetings, events and programme activity;
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organise agendas, papers, invitations, notes and follow-up;
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maintain accurate databases, records and shared files;
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coordinate travel and logistics for Palestinian partners where required;
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support programme-related expenses, procurement and other administrative processes;
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track programme activities, deadlines, outputs and outcomes;
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contribute to quarterly planning, monitoring and reporting.
The role will combine substantive programme work with practical administration, and we are looking for someone who is comfortable doing both.
About you
We are interested in people who can bring strong transferable skills, sound judgement and a genuine commitment to our mission.
You will have:
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excellent written and spoken English and strong research skills;
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excellent organisation and attention to detail;
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experience coordinating projects, programmes, events or campaigns;
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the ability to build positive relationships with a wide range of people and organisations;
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confidence managing multiple priorities and taking responsibility for your own work;
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good administrative and digital skills, including maintaining accurate records and information;
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the ability to work collaboratively and flexibly as part of a small team;
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a commitment to FPU’s mission and to respectful, partner-led ways of working;
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sensitivity when working across different institutional, cultural and political contexts.
It would be particularly useful if you bring some of the following:
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experience in higher education, charities, civil society, advocacy or campaigning;
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knowledge of the UK higher education sector;
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knowledge of Palestinian higher education or experience working on Palestine;
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experience producing reports, briefings or other public-facing resources;
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experience of monitoring, evaluation or programme reporting;
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Arabic language proficiency.
Working with Friends of Palestinian Universities
This is an opportunity to join FPU at an important stage in its development and make a practical contribution to strengthening Palestinian higher education.
You will work closely with Palestinian university partners and a growing network of academics, universities and sector organisations in the UK and internationally.
Because we are a small team, you will have the opportunity to work across different areas of the organisation and develop experience in programme delivery, academic partnerships, advocacy, research, events and international engagement.
FPU is committed to equality, diversity and inclusion and welcomes applications from candidates from all backgrounds.
How to apply
Please upload your CV and covering letter through CharityJob.
In your covering letter, please explain why you are interested in the role and how your experience and skills would enable you to contribute to FPU’s work.
Please see the attached Job Description for full details of the role.
Closing date: 2 September 2026
Interviews: Week commencing 14 September 2026
Job Description: Programme Officer
Key responsibilities
1. Advocacy and awareness-raising
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Work with the Director to deliver FPU’s advocacy and awareness programme in line with our strategic priorities.
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Research and contribute to producing accessible, high-quality resources for academic, policy and civil society audiences, including briefings, reports, toolkits and event materials.
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Build and maintain relationships with higher education networks, faculty and staff unions, academic departments, student societies and other relevant organisations.
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Support campaigns responding to the destruction of Palestinian higher education and the scholasticide in Palestine, including outreach, messaging and coordination with partners.
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Help deliver FPU events, including planning, speaker liaison, logistics and follow-up.
2. Building Palestinian–international academic partnerships
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Work with the Director to strengthen academic links between Palestinian universities and institutions in the UK and internationally.
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Research and help prepare an expanded second edition of FPU’s handbook on partnerships with Palestinian higher education.
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Support the design and delivery of institutional partnerships and collaborative projects, including research collaborations, fellowships and exchange initiatives.
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Research and map potential partners and opportunities and help develop targeted engagement plans with Palestinian and international universities.
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Maintain an accessible, accurate and up-to-date database of contacts, institutions and partnership opportunities.
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Help organise FPU’s Annual Conference, including programme planning, partner engagement, invitations and registration, logistics and post-event follow-up.
3. Palestinian university liaison
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Contribute to FPU’s engagement and partnership-building with Palestinian higher education institutions.
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Develop a strong understanding of institutional priorities, needs and potential areas for international partnership.
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Map and collate partnership opportunities and priorities, helping ensure that FPU’s wider work reflects the needs of the Palestinian higher education sector.
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Maintain regular communication with institutional partners and support effective follow-up on agreed opportunities and areas of collaboration.
4. Representation and convening
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Help convene and facilitate spaces in which Palestinian scholars, students and university partners can exchange knowledge, develop relationships and shape international agendas.
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Support approaches grounded in Palestinian priorities and collective leadership.
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Prepare research, briefings and background materials for the Director and Palestinian partners participating in meetings, conferences and public engagements.
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Support Palestinian partner representatives to participate effectively in international meetings and events.
5. Monitoring, evaluation and learning
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Work towards objectives and KPIs agreed through FPU’s annual work plan and contribute to quarterly planning and review.
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Track programme activities, outputs and outcomes.
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Gather feedback from partners and stakeholders and help translate this into programme learning and continuous improvement.
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Prepare quarterly programme updates and reporting for the Director and Board of Trustees.
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Help maintain accurate information on programme progress, partnerships and outcomes for reporting to funders and other stakeholders.
6. Programme and administrative support
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Provide administrative and coordination support to the Director, Deputy Director and wider team to support the effective delivery of FPU’s programmes and organisational priorities.
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Support the organisation of meetings, events and convenings, including scheduling, invitations, agendas, papers, note-taking and follow-up.
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Maintain accurate programme records, contact lists, databases and shared files, ensuring information is well organised and accessible.
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Assist with travel, accommodation and other logistical arrangements for Palestinian partners and representatives participating in FPU activities where required.
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Support programme-related operations, procurement, invoices, expenses and other administrative processes in coordination with the Deputy Director.
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Provide other reasonable administrative and operational support required for the effective functioning of a small charity.
7. Working as part of FPU
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Contribute actively to FPU’s collective planning and delivery.
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Work collaboratively and flexibly with colleagues across the organisation.
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Take responsibility for your own areas of work while contributing to a culture of shared endeavour, respect and mutual support.
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Promote FPU’s mission, values and partner-led way of working.
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Follow organisational policies and processes and maintain high standards of professionalism.
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Uphold confidentiality and data protection in all work with partners and sensitive information.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about racial justice and supporting young Black people to thrive?
Our Youth Employment Manager role is an exciting new opportunity to lead on Poetic Unity’s innovative Employment programmes, which makes up one of our three priority areas: Mental Health, Employment and Education. This role, forming part of our Senior Leadership Team, will play a critical role in supporting thousands of Black young people across the UK to access safe, inclusive and empowering employment opportunities - changing culture and reshaping systems.
Key responsbilities
- Be responsible for the development and management of the Chief Operations Officer Senior Leadership Training (COO SLT) - an innovative training programme for 10 Black young people to achieve the skills required to thrive in positions of senior leadership
- Be directly responsible for the management of the annual Cultural Leaders programme - a 12 month employment programme for 5 Black young people each year, working across different areas of Poetic Unity and with partners across the sector to develop transferable skills.
- Design, implement and manage The Blueprint - a national framework of best practice for the employment of Black young people in creative organisations
- Ensure all Employment programmes are effectively meeting the needs of the target demographic and are aligned with Poetic Unity’s strategic Vision
- Ensure all Employment programmes are effectively meeting the objectives and funding goals as outlined in associated funding requirements
- Be responsible for the effective monitoring and evaluation of all Employment programmes
- Be responsible for programme budget and finance management, working in line with awarded funding allocations and following all documentation protocols.
Person specification
- At least 2 years experience in leadership, people and project management roles, preferably within the charity sector
- Proven track record of effectively managing programmes and services, including programme development, implementation, and evaluation. To hold the knowledge, skills and confidence to bring programmes to life, oversee and manage their efficiency and deliver against outlined project goals and funding requirements
- Experience in project finance management, including keeping to budgets, managing over or underspend, and maintaining required evidence for efficient fund management
- Strong background in operational management - programme impact and evaluation, risk management and programme development
- Experience in stakeholder engagement, relationship management, and advocacy, with the ability to represent Poetic Unity effectively at various levels and build strong, sustainable partnerships to support the programme goals and our strategic vision.
About us
Poetic Unity is a Black-led charity committed to addressing systemic racism and its impacts on children and young people’s mental health, education and employment. We use poetry and social action to cultivate joy, connection and empowerment across our communities. Based in Brixton and founded in 2015, we have since worked with over 60,000 young people across the UK in communities, education, cultural spaces and prisons.
As a Black-led charity working towards racial justice, we strongly welcome applications from people with lived experience of racism. We are also particularly interested in applications from women and people from and/or with knowledge of our local Brixton community.
If this role sounds of interest to you please read full job description below with more details and how you can apply
Poetic Unity is a Black-led charity tackling racism through poetry and social action
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Action for Pulmonary Fibrosis
Action for Pulmonary Fibrosis (APF) is the UK’s leading patient charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis. Our mission is underpinned by values of compassionate, bold, expert and collaborative. We believe in creating a supportive environment in which both our employees and beneficiaries can thrive.
Founded in 2013 by people affected by PF and clinicians, APF has grown into a respected national charity rooted in community and evidence. We provide trusted information and support, help a growing network of support groups, campaign to improve access to care and invest in research to bring hope of new treatments. APF strives to be an organisation of equity and inclusion, welcoming people from all backgrounds – our team and volunteers aim to reflect the diverse communities we serve.
We have just launched an ambitious five-year strategy (2025–2030), co-created with the PF community, which focuses on expanding support, transforming care, and accelerating research. This strategy marks a step change with a clearer focus, stronger delivery model and greater ambition to ensure no one faces pulmonary fibrosis alone.
Role Purpose
We are looking for a Senior Education and Events Officer to coordinate and deliver our education and events programme for people affected by pulmonary fibrosis, healthcare professionals and wider stakeholders.
This is a hands-on role at the heart of APF’s work. You will plan and deliver education sessions, webinars, conferences and events, making sure they are welcoming, accessible, well organised and shaped around the needs of the people we support.
You will manage the full attendee journey, from registration and communications through to delivery, feedback and follow-up. You will also coordinate APF’s presence at external conferences, work with speakers, clinicians and partners, and help ensure people who engage with our events can easily access wider APF information, support and opportunities.
We are looking for someone with strong experience of organising events, education sessions, webinars, training or similar activity. You will be highly organised, confident working with a wide range of stakeholders and comfortable managing logistics, digital platforms, databases and attendee communications.
You will also be confident hosting or supporting sessions both online and in person, and able to use feedback and data to improve future activity.
This is a great opportunity to help APF deliver high-quality education and events that give people affected by pulmonary fibrosis practical information, reassurance and confidence throughout their journey.
To apply, please submit a CV and a covering letter of no more than two pages outlining your suitability for the role and how your skills and experience meet the requirements of the job description.
Interviews will be held on a rolling basis, so we encourage interested candidates to apply as soon as possible.
Action for Pulmonary Fibrosis (APF) is a national charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis.
The West Yorkshire Programme Manager will be responsible for the strategic and effective organisation of tutoring programmes delivered in primary, secondary and post-16 settings within West Yorkshire. You will be responsible for ensuring that our tuition programmes operate effectively and efficiently on a day-to-day basis. The West Yorkshire Programme Manager will lead a team and will share with schools, local authorities and multi-academic trusts the full range of Tutor Trust services, to further promote our work.
Job Responsibilities:
Strategic Partnerships & Stakeholder Engagement
- Act as the primary point of contact for senior leaders in schools, MATs, and the wider education sector across West Yorkshire.
- Secure and deliver presentations to school and college leaders to expand Tutor Trust’s network of partner institutions.
- Collaborate with the Strategic Operations Manager to develop and implement regional strategies for partnership growth.
- Promote Tutor Trust’s tuition services across the region and represent the organisation at stakeholder events.
Programme Leadership & Delivery
- Lead tuition delivery across primary, secondary, and post-16 settings in West Yorkshire.
- Line manage the West Yorkshire Programme Coordinator and Programme Administrator to ensure effective project execution.
- Support the Strategic Operations Manager in guiding and developing the Programme Coordinator team.
- Deputise for the Strategic Operations Manager when required.
Operational Oversight & Data Management
- Ensure accurate collection and reporting of impact data from tutors and partner institutions to support quality assurance, financial processes, and performance monitoring.
- Contribute to the development and tracking of tutoring targets and KPIs for internal and external reporting.
- Maintain accurate records on tuition progress using internal and external databases.
- Support internal communication systems to ensure timely and appropriate information sharing across teams and stakeholders.
- Manage the upload of Tuition Request Forms for West Yorkshire tuition assignments.
Safeguarding & Compliance
- Lead on monitoring and reporting all safeguarding concern processes, within your teams, ensuring all concerns are reported promptly to the Designated Safeguarding Lead or deputies, and helping to promote and foster a culture of vigilance and accountability across The Tutor Trust.
- Take lead responsibility for monitoring safeguarding processes within your teams.
Tutor Recruitment & Development
- Support the recruitment and onboarding of tutors in collaboration with the recruitment team.
- Contribute to the training and development of new tutors, ensuring alignment with organisational standards.
General Duties
- Assist with the planning and delivery of events for a range of stakeholders.
- Attend regular Partnership Operations team meetings led by the Programme Director.
- Undertake any other responsibilities commensurate with the role and grade.
Person Specification
Strong candidates for this role will demonstrate a solid track record of performance, possess excellent IT and English skills, exhibit strong interpersonal and diplomatic abilities, and show initiative in their approach.
Skills
Leadership & Management
- The ability to lead, build and maintain successful teams and develop professional relationships.
- Demonstrated success in achieving targets and managing responsibilities effectively.
- Strong business development skills to promote The Tutor Trust professionally.
Communication & Stakeholder Engagement
- Excellent written and verbal communication skills, with the ability to build rapport and engage effectively with internal and external stakeholders across all levels and sectors.
- Be able to write fluently, to think clearly and to grasp new concepts quickly.
Organisational & Time Management
- Proven experience in programme and project management.
- Strong organisational and time-management skills.
- The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard.
Technical Proficiency
- Strong proficiency in Microsoft 365 and general IT systems.
- Experience with CRM (Salesforce preferable) and other software platforms (preferred).
Sector Knowledge
- Knowledge of the education landscape in West Yorkshire (advantageous).
- Educated to degree level or equivalent relevant experience.
Attributes
- Committed to safeguarding children and young people, and willing to undergo DBS clearance.
- Alignment with the goals, ethos, and mission of the Tutor Trust.
- Empathy for disadvantaged and vulnerable learners.
- Enthusiastic and proactive in contributing to organisational growth and success.
- Demonstrates leadership through sound decision-making and effective prioritisation.
- Excellent time-management and attention to detail.
- Strong interpersonal skills and a collaborative working style.
- Willingness to work outside standard hours when required
Post Title: West Yorkshire Programme Manager
Responsible to: Strategic Operations Manager
Salary: £35,000 per annum
Holiday entitlement/Pension: Holiday entitlement will be 33 days per annum (inclusive of Bank Holidays), Employee Assistance Programme and access to an employee perk-based platform. The Tutor Trust also provides a contributory Government-backed NEST pensions scheme, which is offered to our employees after the qualifying period.
How to Apply
To apply, download an application form, an equality and diversity monitoring form and send your completed documents to the email provided on the website.
The client requests no contact from agencies or media sales.