Employment and training manager jobs

Benefits

• Flexible working arrangements 
• 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
• Strong commitment to professional development with a dedicated training budget
• Annual performance and pay progression reviews
• Up to 5% pension contribution
• Cycle to work scheme
• Employee Assistance Programme offering access to free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social events
• Scope to take real ownership in a fast-growing charity   

Personal development programme: 

• You will have a line manager dedicated to growing your strengths and supporting your professional skills development 
• You can work with your manager to set your own objectives within the scope of the job description 
• You will have a dedicated buddy within the team 
• You will take part in external and internal training to help grow your knowledge and skills

Please note that care-experienced applicants who meet the essential criteria will be guaranteed an interview. We are actively trying to increase the diversity of our team and we encourage applications from people from minoritised ethnic backgrounds. We are dedicated to being a workplace where everyone feels a sense of belonging and where diversity is celebrated. In our last staff survey, 95% said they feel a sense of belonging at Settle. Please see our website for more information on our approach to Equity, Diversity and Inclusion. 

We’re on the hunt for a Programme Manager to join us at this exciting stage of Settle’s development. Over the next few years, we hope to grow the number of young people we are working with and develop new services to support young people with a range of support needs.

The Programme Manager will report to our COO. You’ll be managing a team of Settle Coaches working on the frontline, delivering one-to-one sessions with care-experienced young people across London. You’ll use your skills to ensure that the Settle Programme is the best it can be, coach our frontline teams and ensure high quality delivery is maintained for the young people we work with.

You will work with our COO and wider Programme Management team to deliver and develop our safeguarding practice and ensure that the frontline perspective and young people’s experiences are embedded across the organisation. You’ll manage existing referral partnerships and help develop new partnerships as and when needed, as well as share best practice with the partners you manage. You will also have the opportunity to be involved in strategic projects across the organisation.

As the Area Service Manager, you will be an experienced operational manager who has a proven track record in managing front-line substance misuse, recovery and/or housing services.

As a member of the national Joint Leadership Team (JLT), you will oversee, shape, and develop our services across a defined geographic area as agreed with your line manager.
You will be responsible for managing multiple housing projects across Cheshire alongside the teams delivering support.

Working with the National Housing Team, you will ensure that all Emerging Futures housing stock is compliant with Local Authority and statutory landlord standards as well as appraising new and existing stock to assess and feedback on the longer-term viability and report any growth opportunities.

Working with the Head of Operations, you will create a culture to support the ethos of the organisation and provide values based, clear and passion driven operational leadership to your teams.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Office Manager is responsible for the smooth running of our renovated, spacious open plan office, ensuring that it is welcoming, safe and inclusive.  The postholder will lead on day-to-day office management, health and safety, and contribute to a high-quality employee experience in the office and working from home. 

You should have demonstrable experience in office management and knowledge of, or ability to learn quickly about, property and office facilities management. You will be confident in managing Health and Safety in the workplace and maintaining supplier relationships. A person-centre approach and strong communication and interpersonal skills, along with the ability to prioritise effectively, are also key. The role involves managing a small portfolio of non-office properties, so an understanding of landlord responsibilities would be an advantage. 

The role is part-time, 28 hours over 4 days per week. We would also be open to this being worked over 5 shorter days. The role is majority office based due to the responsibilities of the role, with a minimum 3 days per week in the office, with the option of some home working. The postholder will be responsible for ensuring in-person coverage across the working week in conjunction with a part-time Facilities and Office Assistant.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included. In line with this, there are many inclusive features to our office, and there is no dress code. 

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working and some hybrid working is available in this role.  If you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age by visiting the Careers page on our website.

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS check will be required for the successful candidate.

Closing Date: Sunday 1 March, 23:59

Interview Dates: week commencing 9 March (first interview on Teams, second interview in person

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are recruiting Employment Advisors to join our IPS service, you will be based in the Beam Park Health Centre in Rainham, Barking and Dagenham, working 35 hours per week. Working Well Trust's services have previously been awarded the IPS Grow quality mark and adheres closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment. 

Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.

What you’ll be doing

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.  

You will spend up to 65% of your week working in the community of Barking and Dagenham to provide localised support to residents of the Borough.

You will also be working to targets whilst maintaining a high-quality service. 

What you’ll need

Experience in employment support is not essential. We are looking for someone who brings:

• A genuine desire to support people into meaningful employment.
• Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
• Confidence engaging with employers and promoting the benefits of our service.
• Good organisation skills and the ability to manage a caseload effectively.
• Beneficial (but not essential): experience working with people with mental health difficulties.
• Beneficial (but not essential): local knowledge/ experience of the Borough

What we offer

• £31,277 per year
• 30 days annual leave plus public holidays, (FTE)
• Employer pension contribution of 6%
• Supportive environment within a small, dedicated team
• Meaningful, rewarding work supporting people into employment
• Expenses paid by Working Well Trust for mandatory travel during work hours.

Working Well Trust is an equal opportunities employer and Confident about Disabilities.

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

Closing date: Monday 23rd February 2026 (09:00). Please note, we will be actively interviewing during this time and may close the vacancy early.

Telephone interview stage: Between 25th February and 4th March 2026

Final Stage interviews: 9th March with an additional option of 12th March 2026. These will be held on site at Beam Park Health Centre, RM13 8QZ.

The Strategic Member Programme Manager is responsible for the development and delivery of member programmes, training, and engagement activity, including leading the end-to-end development and delivery of the annual SOLT & UK Theatre Conference programme. The role translates member insights and organisational priorities into compelling, relevant programmes that support the continued professional development of workforce skills, industry insight, and the networking needs of SOLT & UK Theatre members. The postholder will work closely with the Director of Membership & External Affairs and the wider Membership, Advocacy, Employment Relations, and Events teams to deliver highquality, strategically aligned programming that meets member needs, and supports SOLT & UK Theatre’s Business Plan objectives. 

For full details of the role, please see the job pack. 

The ideal candidate

We are seeking a compassionate and experienced psychotherapist manager, deeply committed to helping vulnerable and marginalised individuals. The candidate should possess:

• Leadership and Team Management
• Provide regular clinical and line management supervision to six practitioners.
• Support staff wellbeing, development, and performance through reflective practice and professional guidance.
• Lead on recruitment, induction, and ongoing training of team members.
• Oversee referral pathways, allocation of cases, and management of team caseloads.
• Monitor service delivery to ensure high-quality, safe and effective clinical practice.
• Lead risk management processes and provide senior oversight of complex or high-risk situations.
• Hold a small caseload, providing assessment, formulation, and psychotherapeutic interventions in community settings.
• Participate in organisational planning, meetings, and strategic discussions.
• Promote the service externally and support its integration within wider multidisciplinary networks.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Role overview

It is essential that you have

• UK-recognised qualification in Psychotherapy or Counselling Psychology.
• Accredited psychotherapist or counsellor (e.g., UKCP, BACP, BPS, HCPC) or equivalent professional body registration.
• Ability to work flexibly in varied settings.
• Proficient in assessing client needs and offering tailored services.
• Strong team leadership and collaboration skills.
• Excellent communication and interpersonal abilities.
• Proven experience in engaging with vulnerable adults.

About us
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance use issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life. 

Benefits
We offer a range of benefits including a pension scheme and initiatives to help you maintain a healthy work/life balance. We are also committed to providing our staff with a wide range of learning and development opportunities.

To apply
Please upload your CV with a covering letter, detailing how you meet the job specification by Wednesday 12 February 2026 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Key Information

Location: Kennington, office-based

Salary: from £34,000

Contract: Full-Time, Maternity Cover (9-12months)

Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Closing date: Monday 23rd February (We are interviewing on a rolling basis and might close the application early if we find the right candidate)

Assessment Day: Thursday 5th March

For more information please read through our Work With Us Information Pack and Job Specification.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Role Responsibilities

Strategy, vision and impact

• Be at the forefront of leading our ‘big picture’ vision of a transformed society, empowering churches to transform young lives 
• Build and implement a strategy for developing relationships with local referral agencies to ensure effective recruitment of young people onto the Spear programme 
• Oversee the reporting of the Centre outcomes and ensure the Spear Programme is delivered in line with agreed targets 

Leadership, line management and training

• Lead your team with confidence; spurring them on our mission; invest in a team culture of excellence, belonging and fun 
• Manage and develop the Lead Coach and Assistant Coach, using a coaching approach to invest in their growth and development. This includes weekly 1:1s, performance reviews and regular feedback
• Equip your team to drive change through a data informed approach, and keep them accountable to agreed targets for the Spear Programme

Relationship management

• Manage great relationships with a variety of stakeholders, including referrers, local businesses, donors, and your Board of Trustees 
• Embed into your local church; working closely with your Spear Trustees and congregation, and actively participating in their mission and events
• Partner with the Spear Trustees and assist in implementing their funding strategy by helping to build corporate
• and donor relationships. For example, by hosting prospective donors in the Training Room

Delivery of the Spear Programme

• Support group and 1-1 coaching with numerous 16-24-year-olds: equipping them with practical work-ready skills and resilient mindsets 
• Provide guidance to the Lead Coach in the training room when dealing with behavioural and safeguarding situations and upskill coaches with consistent coaching feedback
• Use a coaching approach to engage young people in challenging conversations that will enable them to take responsibility and over significant barriers to employment 

Operations 

• Liaise with relevant staff regarding site operations and work to resolve any issues as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies

Person Specification

• You are an active Christian, passionate about your work being a lived expression of your faith 
• You want to help others reach their full potential, and enable young people to overcome significant barriers to employment 
• You have demonstrable experience in coaching, teaching or training and development, as well as being keen to develop these skills further
• You are an experienced and mature leader/line manager, or have great leadership potential, and are eager to bring out the best in your team
• You are confident building relationships with a variety of stakeholders, with effective written and verbal communication skills 
• You are looking for a varied, hands-on role, where you won't be tied to a desk 

In Gateshead, Spear is partnering with Alive Church – Spear Gateshead is a part of Alive Church’s mission to change the culture of the city by bringing hope to unemployed young people.

Whilst the North-East is an amazing place to live, there are still challenges, with large disparities between Gateshead’s wealthier and poorer areas, and 23,600 people live in areas described as having deep deprivation. With this comes all the associated issues that poverty causes, including 1 in 4 children growing up in poverty and one of the worst levels of social mobility in the country.

Alive Church is a diverse community gathered from across Gateshead, Newcastle and the North East with a vision to see individuals, the church and communities across our region Come Alive in Jesus name. Together they are playing their part in the re-evangelisation of the nation, the revitalisation of the church and the transformation of society.

Key Information

Salary: £27,000, pro rata

Hours: 9.00am – 5.00pm, Monday –Thursday, Part-time (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)

Contract: Maternity Cover

Location: Alive Church Gateshead

Closing date: Monday 23rd February (We are interviewing on a rolling basis and might close the application early if we find the right candidate)

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.

For more information please read through our Work With Us Information Pack and Job Specification.

Role Responsibilities

Oversight of the Spear Programme

• As a confident communicator, you will lead group sessions of around 10 young people each, using coaching skills to transform attitudes to their own ability and the workplace, and to raise their awareness and maximise potential in stepping into the world of work.
• Prepare and coach group and 1-1 sessions with the Spear Coach.
• Ensure the programme is delivered in line with agreed targets, and report KPIs on recruitment, retention and completion of Spear Trainees, as well as their ongoing progress and sustainment of work or education.

Partnership Liaison and Relationship Management

• Establish the primary local referral agencies and steward relationships with these, overseeing and building a strategy to ensure recruitment of young people onto the Spear programme is effective.
• Maintain and develop relationships with local partners to form a strong referral network.

Line Management and Training

• Manage the Spear Coach, using a coaching approach to invest in their growth and development.
• Work alongside the Programme Manager to analyse Spear Programme performance and ongoing operations of the centre, and report back on KPIs.

Church Community

• The Spear Centre Manager is directly employed by Alive Church, meaning you are part of a vibrant church staff team and submerged in an exciting faith community.
• You will be required to establish strong relationships with key people at the church to ensure the engagement and backing of church members and help the Spear Coach to establish a strong presence at the church to build a network of supporters for the Spear programme.
• Ensure the Spear programme is a key missional feature of the work of the church; this may involve attending church events and speaking at services.

Site Management

• Work with the Church to coordinate the training room and any infrastructure needs for the Spear Centre.
• Liaise with relevant staff locally on-site issues and work to resolve them as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies.

Person Specification

• An active Christian, able to personally represent the values and beliefs of Spear and Alive Church, and a commitment to grow and learn spiritually and as a Christian leader.
• A dynamic and engaging coach with an enthusiasm for and direct experience of coaching and training techniques.
• Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
• An entrepreneurial and ambitious individual who enjoys starting new projects, works well under pressure and can translate ideas into practice with creativity.
• Self-motivated with strong leadership, management and organisational skills with the ability to exercise initiative and prioritise workload.
• Excellent communication and interpersonal skills, with a confidence in group facilitation, high emotional intelligence, and a sense of fun!

We’re recruiting a Training Lead (Employment Law)

Salary range: £38,000 - £40,000 FTE (per year, depending on accreditation and experience)

Hours: Full time (37.5 hours per week) or part-time, with flexibility for an exceptional candidate

Contract: Fixed term for 12 months (2-month probation)

Location: London hybrid (with possibility of remote for an exceptional candidate)

The Work Rights Centre is looking for a motivated employment law expert to  lead  our growing training programme, and support the wider development of the charity.

Over the last few years our legal teams have delivered a number of successful training and capacity building programmes to other advice charities and local authorities - from short teaser sessions, to in-depth programmes that walked attendees through the core pillars of employment law over the course of several weeks.

We are now looking for an experienced trainer to join the charity, drive the development and delivery of our new exciting training programme, and support the ongoing growth of the charity.

This is an ideal opportunity for a candidate with a strong sense of justice, who values impact, and the autonomy of working in a diverse and agile team. We can accommodate part-time, flexible and remote work, and offer 28 days of annual leave in addition to a winter holiday break.

The role

This critical new role is an opportunity to build on our existing portfolio of workshops to develop a whole new line of work for the charity, working closely with the Deputy CEO and the Employment and Immigration legal teams. We are looking for a passionate self-starter, with strong legal expertise in employment, and experience of developing and delivering high-impact and engaging training sessions. 

About you

We seek an employment law expert who has a passion for training and an entrepreneurial spirit. We are looking for:

● Qualified solicitor or barrister, eligible to practise in England and Wales.

● Experience in developing training or professional development materials

● Experience in delivering compelling and accessible legal training or workshops (internal or external)

● Excellent written and verbal communication skills

● Knowledge of, and empathy with, the backgrounds and experiences of migrants and other vulnerable workers.

Please download the job description for full responsibilities and complete person specifications.

How to apply

Please send your CV and Cover Letter by the end of Sunday, March 1st  and don’t hesitate to reach out with any queries about this opportunity.

Southall Community Alliance (SCA) is a charity that has been working in Southall for
over 30 years. We seek an enthusiastic and experienced Operations & Capacity
Building Manager to oversee the project work of our charity over the next two years.
We are looking for a candidate with excellent interpersonal skills, community
engagement and fundraising experience and the confidence to manage and deliver
projects that will extend our work and enhance local networks.
You will report to the SCA Director and be part of the growing SCA staff team.
Title: Operations & Capacity Building Manager
Salary: £36,000 per annum
Duration: Full time, two year fixed term contract, with the possibility of an
extension subject to review.
Location : Southall Town Hall, 1 High Street, Southall, UB1 3HA
Annual leave : 25 days

Job Description
1) Managing delivery of SCA’s funded projects and project related staff
2) Community outreach and engagement with a diverse range of residents and
stakeholders
3) Work with adults and young people to arrange training on community
campaigning, capacity building and equality issues
4) Promoting work on social media or website to share good practice and case
studies
5) Arranging arts and creative activities to engage young people
6) Prepare publicity to promote awareness of activities arranged in partnership
with statutory and community based partners
7) Preparing agendas, minutes and other relevant materials relating to SCA
projects
8) Supporting the recruitment and supervision of volunteers
9) Provide support for preparing monitoring, performance and evaluation reports
relating to project activities
2
10) Identify and apply for funding opportunities to sustain SCA projects and core
work
11) To ensure inclusion and diversity in all aspects of SCA’s operation and work
12) To report to the SCA Board of trustees and advisory boards, as required
13) To undertake other such duties as may be assigned by the SCA Director from
time to time

Company Overview 

You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this ‘Positive Impact’. For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact.

Programme Overview 

Connect to Work is a UK government-funded initiative aimed at supporting individuals with disabilities, health conditions, or other complex challenges in finding and maintaining employment. The program offers tailored assistance, including one-to-one coaching, employer engagement and help with CV writing. Participants can receive up to 12 months of guidance if they are seeking employment, or up to 4 months if they are currently employed but at risk of losing their job. Support is delivered through local partnerships, and individuals can either self-refer or be referred by professionals and community partners.  

In Hampshire we will be delivering Lot 2 – aimed at supporting victims and survivors of Domestic Abuse. We will be working alongside Stop Domestic Abuse and other local partners and domestic abuse charities across the area to deliver a joined up and tailored support for this specific cohort.

The Employment Specialist will be based in Havant and play a vital role in the success of the programme for those across Hampshire. They will manage a small caseload, delivering person centred support to create and follow an individualised workplan, engaging with employers directly to support people into good and sustainable work. They will be enthusiastic and passionate about helping people to find that role that works for them. 

Location and Salary  

The role will be based in our Havant office with travel expected across Hampshire throughout the week to agreed venues. Salary will be £27,976 - £29,500 depending on experience. Travel expenses over and above those to the base location will be reimbursed.

Primary Duties and responsibilities:  

• Champion our customers as valuable candidates by actively promoting them to employers and raising awareness and support available through the programme 

• Creating and following through with individualised action plans ensuring appropriate and effective activity is undertaken by and with each customer. 

• Have regular check-ins with customers to track their progress before starting employment and once in employment 

• Advocate for the values of our programmes by working in partnership with employers to view our clients positively and inclusively during recruitment.

• Build potential employment opportunities through proactive engagement with potential employers.

• Facilitate work experiences, such as placements, trials, and shadowing opportunities with suitable employers where appropriate.

• Provide ongoing In Work Support to customers who have successfully gained employment, helping them sustain and thrive in their roles, including working in partnership with employers. 

• Address customer’s personal constraints to employment, providing challenge, advice, and guidance where appropriate to develop customers capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment. 

• Identify, structure, and recommend vacancy and training solutions, working in close consultation with the team to meet the specific needs of customers and employers. 

• Maintain customer records to a required quality standard to ensure the customer journey is documented in accordance with our quality standards and contractual requirements.

• Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc

• Meet personal performance targets, Key Performance Indicators and all Quality and Compliance measures by delivering high quality employability provision to customers 

Skills and experience: 

Required 

• A passion for working with people and have a solution focused approach

• Experience working with people facing barriers to employment including health conditions and disabilities 

• An understanding of the dynamics of domestic abuse (physical, emotional, physiological, sexual, financial, coercive control) and the importance of a trauma informed approach

• Experience of providing one to one support and coaching to individuals with the ability to constructively challenge where needed.

• Proven experience in developing networks and building strong partnerships to support customers goals 

• A flexible approach to working hours is essential, including the ability to support occasional evening and weekend activities. 

• Strong organisational skills including managing caseloads 

• Knowledge of safeguarding, data protection and confidentiality requirements 

Desirable 

• Driving licence and access to a car given the community delivery of the contract

• Track record of helping individuals progress into work 

• Understanding of supported employment programmes, such as IPS 

• Educated at university degree or alternatively have a demonstrated track record of performance and success in target driven sales, customer service or case-management roles 

• Knowledge of the employment market in their area.

• Experience providing support and guidance on welfare and benefits, with a strong understanding of mental health and physical health challenges

• Safeguarding: A strong understanding of safeguarding policies and procedures for both children and adults, and legal responsibilities regarding information sharing 

Key Competencies: 

• Creative intelligence;  

• Ability to motivate, challenge and inspire;  

• Proactive and solution focused; 

• Excellent communication skills;  

• Kind, personable and approachable

• Performance and target focused;  

• Excellent organisation and prioritisation skills;  

• The determination and drive to want to make a positive difference. 

Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know.

Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse.  All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.

Palladium International is a Real Living Wage Employer.

Rinova Ltd is an established and successful Employee-owned company, with headquarters in central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision. This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations. Initially working predominantly on a project delivered in the borough of Southwark – for the right candidate and in the longer term, there will be an opportunity to become involved in a range of projects across the company, with the option for occasional international travel.

About the job

Rinova Ltd are currently seeking a Project Manager to deliver an initiative that supports young people and adults looking to forge a career in the creative industries. The successful candidate will be expected to work with, and coordinate a network of, a wide range of training providers and employers across the creative sector, including but not limited to film, music, literature, theatre, performance, gaming, fashion, arts & crafts. In addition, the successful candidate will be committed to identifying, and subsequently supporting and guiding individuals towards the opportunities and employment available within this network. The role will require analytical and problem-solving skills and a strong degree of flexibility – the successful candidate will work with their project team and external partners to develop a programme of activity that will identify and directly address gaps in creative provision, which is as yet, undetermined.

We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. The successful candidate will take on the role of project manager, working with a dedicated team to deliver the creative project. As well as being involved in practical delivery, the candidate will work with the compliance and finance team to ensure quality of delivery and evidence collection. Along with practical delivery, the successful candidate will be involved in the design and implementation of the recruitment/outreach strategies and also for the development of appropriate marketing materials. They will be expected to present to external partners and stakeholders.

Familiarity with the delivery of funded provision is essential as well as evidence of project delivery, outreach and a clear understanding of skills provision within the creative industries. The role will be offered on a full-time basis mainly working within the Rinova office and across the Southwark borough, with the opportunity to work remotely on occasions.

About us

Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders.

This is an ideal opportunity for someone from a creative background that has experience in the education/training sector and wants to progress to a more managerial role, loves supporting individuals to achieve their employment, education and personal goals and wants to be part of an organisation which changes lives for the better.

Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.

Start date: We would like the successful candidate to start as soon as possible. Please let us know when you would be available to take up the position if you were to be successful.

Interviews: Successful candidates will be advised when the interviews will take place.

Project Manager, Culture & Creative

Job description

Project Management, Partnerships & Funded Delivery

• Manage day-to-day delivery of creative skills project, working closely with the Senior Leadership Team and with key stakeholders, steering groups and funders.
• Monitor progress against targets and KPIs, proactively identifying risks or underperformance and implementing solutions.
• Ensure all delivery, compliance and financial paperwork is completed accurately and submitted on time in line with funder requirements.
• Maintain effective communication with stakeholders, delivery partners and internal teams to ensure alignment and transparency.
• Use agreed systems (e.g. SharePoint, Teamwork) to store and manage confidential participant and project data in line with GDPR.
• Research, develop and maintain strong referral routes and partnerships across the Southwark creative ecosystem.
• Gather statistical evidence to provide analysis and identify gaps in creative provision. Work collaboratively with key stakeholders to identify programme of activity to address these gaps.
• Deliver series of events or activities according to evolving project plan, including training, networking, mentoring or masterclass sessions.
• Contribute to the identification of future funding opportunities and support the development of funding applications.
• Apply consistent project management processes, templates and data systems to improve delivery quality, reporting and evaluation.

Outreach, Stakeholder Engagement & Representation

• Build and maintain productive relationships with creative employers, training providers, community organisations and funders.
• Use existing networks and outreach channels to recruit participants from priority groups and underrepresented communities. Develop engagement with relevant individuals to forge viable training and employment pathways.
• Represent Rinova professionally at meetings, events and stakeholder forums across the borough.
• Deliver presentations to partners, funders and stakeholders on project activity, outcomes and impact.
• Act as an ambassador for the project and for Rinova’s mission, values and partnership-led approach.
• Work collaboratively with training providers, employers and creative organisations to support participant progression into appropriate opportunities.
• Contribute to the development of referral mechanisms and future programme collaborations across the creative sector.

Values, Inclusion & Professional Practice

• Demonstrate empathy, professionalism and cultural awareness when working with diverse participant cohorts.
• Actively promote equality, inclusion and accessibility across all project activity.
• Work flexibly, including occasional evenings or weekends, and travel across London boroughs as required.
• Contribute positively to Rinova’s collaborative, employee-owned culture and commitment to social impact.

Person Specification

Please address all points in your supporting statement and give examples

Essential Skills, Knowledge and Experience

Project & Programme Delivery

· Experience of managing or coordinating skills, employability or training projects, ideally within the creative, cultural or education sectors.

· Demonstrable experience of working within publicly funded provision, with a clear understanding of compliance, monitoring, evidence collection and reporting requirements.

· Ability to manage delivery against targets, KPIs and deadlines, identifying risks or underperformance and implementing corrective actions.

· Experience of collecting, analysing and reporting participant and performance data to inform delivery, evaluation and continuous improvement.

· Good understanding of project management principles, with the ability to apply structured processes, tools and systems.

Participant Support & Employability

· Experience of working with adults returning to work, individuals in employment needing to upskill, or those seeking career progression.

· Experience of engaging and supporting NEET young people or individuals who are hard to reach, retain or engage.

· Ability to provide high-quality Information, Advice and Guidance (IAG), confidence-building support and employability coaching.

· Strong understanding of the barriers faced by diverse and multicultural cohorts, and how these relate to education, skills and employment.

· Ability to motivate, engage and support individuals to progress into training, education or employment.

Creative Industries & Skills Knowledge

· Good understanding of skills provision and career pathways within the creative industries, such as film, music, performing arts, gaming, fashion, literature and crafts.

· Ability to identify skills gaps and work collaboratively with stakeholders to design responsive activity that addresses local need.

· Awareness of the Southwark and wider London creative ecosystem and the role of partnerships in supporting progression.

Partnerships, Outreach & Stakeholder Engagement

· Experience of building and maintaining networks and partnerships with employers, training providers, community organisations or funders.

· Proven ability to undertake outreach and recruitment activity, particularly with underrepresented groups.

· Confidence in representing an organisation professionally at meetings, events and stakeholder forums.

· Ability to deliver clear, engaging presentations to partners, funders and stakeholders.

· Experience of working collaboratively with multiple partners to support learner progression.

Communication, Administration & IT

· Excellent written and verbal communication skills, with the ability to produce professional reports, evaluations and presentations.

· Strong organisational skills with the ability to prioritise a varied workload and manage competing demands.

· High level of IT competence, including Microsoft Office (Word, Excel, PowerPoint) and digital collaboration systems.

· Experience of managing confidential data and records in line with GDPR requirements.

Professional Practice & Values

· Empathetic, professional and culturally aware when working with diverse participant groups.

· Strong commitment to equality, inclusion and accessibility in programme delivery.

· Flexible approach to working, including willingness to work occasional evenings or weekends and travel across London boroughs.

· Ability to work independently while contributing positively to a collaborative, employee-owned organisation.

· Strong alignment with Rinova’s mission, values and partnership-led approach to social impact.

Desirable Skills, Knowledge and Experience

· Experience of designing and delivering workshops, training sessions or group activities.

· Existing networks within the creative industries that can support recruitment, engagement or progression.

· Experience contributing to funding applications or project development activity.

High Trees is seeking a Youth Employment Support Service Coordinator for our Build Your Future programme. Build Your Future is a targeted youth employment project supporting young people aged 16–24 who are not in education, employment or training (NEET). The project provides holistic, person-centred support combining outreach and engagement, pastoral support, employability skills development and progression into education, training or work.

The project is primarily delivered in-house by High Trees, working in partnership with other local delivery partners. Build Your Future focuses on young people facing multiple barriers, including care-experienced young people, migrants and refugees, young people with SEND, and those experiencing social or economic exclusion.

The Build Your Future Project Coordinator plays a central role in ensuring the effective day-to-day delivery of the project. Working closely with High Trees delivery teams and partner organisations, the postholder will coordinate outreach and engagement activity, support the provision of high-quality pastoral support for young people, and ensure strong project coordination, monitoring and reporting.

This role will suit someone who is highly organised, collaborative and passionate about supporting young people facing multiple barriers into education, training and employment.

The role requires a balance of coordination, communication and relationship-building skills. You will work closely with colleagues across Employment & Careers and Children, Young People & Families teams, as well as with delivery partners, to ensure Build Your Future is delivered to a high standard.

The post holder will also play an important role in monitoring and evaluation, maintaining accurate records and supporting reporting requirements linked to external funding.

Job Title: Operations Manager – Osborne Partnership

Hours: 37.5 hrs per week (full time equivalent).

Salary: £53,508 dependent on qualifications

Responsible to: Chief Executive - Senior Management Team (SMT)

Responsible for: 4 x Senior Service Managers

3 x Service Managers

Responsible for the safe delivery and environment of the Osborne Centre (both Partners and staff) delivering a range of quality services for our Partners (service users) and ensuring that the management systems are in place and operational.

Qualification(s) Level: Applicants with Level(s) 5 Leadership & Management  Social Care/ Education/ Health (particularly with adults with learning disabilities) or similar qualifications (including degree equivalents or better), are especially welcome however we will consider applicants with alternative qualifications and experience subject to expressly agreeing to upskill on the job and provided there is an evidentiary trail that can show evidence of a caring mentality and empathy with our service user group and or in a home care environment or other learning type institution.

Overall purpose:

To manage all aspects of the ‘Operations’ of Osborne Partnership and supporting the strategic development of the organisation alongside the Chief Executive to ensure a  fully functional and operational service for the overall benefit of our Partners (service users) day learning and support development as per the Charities aims and objectives of Education, Skills Attainment, and Employability Skills for adults with learning disabilities.  

To actively train and support Partners to gain independence skills, life skills, and other skills through a ‘mixed ability’ support service that includes supporting the training of Partners through formal qualifications (Entry level NVQ teaching & support), on the job training, and internal qualifications and benchmarks.

To ensure that the service is:

- Properly monitored and utilising an internal database for the recording of information (Storii);

- Delivered on the basis of an agreed organisational and service Scheme of Works/ Service Plan as well as Partner Individual Learning Plans (ILPs);

- Reviewing Partner progress on a quarterly basis showing ‘distance travelled’ by individual Partners;

- Serviced by managed, trained and motivated staff;

- Delivered under the highest standards of health & safety and safeguarding welfare for our Partners.

Role:

To develop, support and deliver the day to day operations of the Osborne Partnership, in partnership with other senior Managers, and Service Managers, with a particular focus on the quality agenda as it relates to Partner services, service development, benchmarking, and external accreditations. The role will ensure that Partner services are engaged in a cycle of continuous review and improvements and providing Service Managers with the tools and support to deliver the highest standards of service through building confidence and expertise, and identifying service and personal development training where appropriate.

Main Duties:

1. To support the development and best practice of all Osborne Partnership service areas to ensure relevant, meaningful, and objective focused delivery for Partners.

2. To work with the relevant Service Managers and Project Supoort Officers (PSOs) to review current service delivery and to provide an objective, supportive, but challenging voice in the development of services.

3. To benchmark Osborne Partnership services and delivery against similar services in the borough and wider afield.

4. Working with other senior managers, identify and action new service areas of delivery commensurate with the Osborne Partnership Memorandum and Articles of Association and subject to Partners consultation and approval.

5. To identify, research, and action plan frontline external accreditations that will provide a objectifiable list of outcomes that will support and benefit Partners; staff development; and the professional standing of the Osborne Partnership.

6. To support senior managers in the development and implementation of new policies and procedures as they may relate to updated legislation; new service provision; Partners welfare, safety and development; staff development and benefits; or any other relevant area of service.

7. To line manage (including appraisals) relevant Service Managers as leaders of services ensuring that they understand the concept of continuous improvement and are supporting Project Support Officers (PSOs) to do likewise.

8. To ensure that Service Managers have identified and developed service schemes of work, annual development training plans for Service Managers and their PSOs in line with continuous improvement principles and to ensure best practice activities for Partners.

9. To work with senior managers to identify and action activities/ services/ initiatives/ documents/ plans that will support the on-going professionalisation and modernisation agenda of the Osborne Partnership

10. To actively support other senior managers in the day to day delivery of the Osborne Centre service provision ensuring health and safety at work principles are adhered to; safeguarding of Partners is paramount; that staff are adequately prepped and prepared for delivery of their services; and that a professional service approach is adhered to at all times.

11. To be the primary development Officer of the Storri database as it relates to Osborne Partnership, information gathering (and mindful of GDPR), and Partmner journeys travelled in the service.

12. To identify personal development opportunities and requirements as dictated by the role.

13. Any other reasonable task as defined as a management role and directed from time to time by the Chief Executive. 

14. To undergo training necessary in relation to the requirements of the post.

15. To undertake any other duties consistent with the overall purpose of the post within the competence of the post holder.

N.B.   As the Osborne Partnership works with and supports vulnerable adults, all posts require post holders to be in possession of a current DBS clearance (formerly Criminal Records Bureau – (CRB).

Job Title:  Operations Manager

The following skills, experience and qualities are required for the position of Operations Manager:

ESSENTIAL

1. Demonstrable evidence of having caring qualities and empathy for our service users group either through direct employment experience or on a personal carers basis.

2. Experience of working with people with learning difficulties or in a wider social care setting or in a home environment (carer), or in a learning institution

3. Demonstrable experience of leading operational team(s), motivating colleagues, and communicating a service vision and an ability to facilitate the development of individuals and groups in a work context.

4. A flexible approach to the work situation sufficient to cope with a variety of tasks and situations.

5. A good general education, sufficient to communicate verbally in a clear manner, and to complete monitoring forms and write reports in a clear and concise manner.

DESIRABLE

1. Qualification in Leadership & Management at Level 5 (or above) and willingness to train in other areas relevant to working with vulnerable adults (see below).

2. Ability to break down tasks into achievable steps for an individual with learning difficulties.

3. Training/ qualification in areas relevant to working with vulnerable adults, e.g. Safeguarding, Lifting & Handling, more general Health & Safety, etc.

4. Knowledge of relevant legislation, e.g. Mental Capacity Act, Deprivation of Liberty Act, etc.

5. IT skills.

6. Full driving license.