Engagement and student membership jobs in Birmingham
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Hybrid – within commuting distance of one of our campuses in Beckenham, Blackburn, Birmingham, Bradford, Bristol, Doncaster or Redcar
Help shape the support and wellbeing experience of trainees throughout their programme and ensure our services, policies and processes deliver an outstanding student experience.
About us
At the National Institute of Teaching (NIoT), we believe teaching is a fundamental societal good, both a privilege and a responsibility. We are looking for an experienced and compassionate Student Support Lead (Mental Health and Wellbeing) to lead student support in the areas of mental health and wellbeing for our Initial Teacher Education programmes and on behalf of our partners for the High-Performance Initial Teacher Training programme.
The NIoT vision is a school system that nurtures the talents of teachers and leaders at all stages of their careers so they can provide children with the excellent education they deserve. This is an exciting opportunity for someone looking to make a tangible and immediate impact to improve the quality of teacher and leader development at a system level.
About the role
This is a pivotal new role at the National Institute of Teaching, shaping the support and wellbeing of trainees throughout their programme. You will lead on all aspects of mental health and wellbeing, ensuring trainees can access the help they need to thrive. You will also work with colleagues across the Student Support team to ensure a coherent support offer with the delivery of wider student support services, including disability and inclusion.
Working closely with colleagues across NIoT and Teach First, you will be a key point of contact for student support services relating to mental health and wellbeing. You will provide expert advice, oversee casework, manage relationships with external support providers, and help ensure our services, policies and processes deliver an outstanding student experience.
This role would suit someone with significant experience in mental health, counselling or wellbeing services who combines sound judgement, empathy and professionalism with the ability to build strong partnerships and drive service improvement.
Essential criteria
- A genuine commitment to the aims of the National Institute of Teaching.
- An interest in the education sector and a belief in the value of teachers and school leaders.
- A degree or equivalent.
- Significant experience of working in student services, in particular in mental health and wellbeing services in higher education.
- Experience of implementing process and policy improvements in relation to mental health and wellbeing.
- Knowledge of safeguarding and Prevent.
- Experience of interpreting procedures and regulations and providing specialist advice and guidance to others.
- Experience of delivering high-quality student-facing services.
- A commitment to student success and supporting students to fulfil their potential.
- Strong relationship management skills, including communication, engagement, facilitation and negotiation.
- Knowledge of data protection regulations and best practices in handling sensitive information.
- Excellent organisational skills and attention to detail.
- Experience of managing complex processes in an educational setting.
- Excellent interpersonal and communication skills.
- Proficient in the use of MS Office software packages, such as Word,Exceland Outlook.
- Ability to problem-solve to resolve both operational and strategic issues.
- Experience of designing and delivering improvements to processes and/or services.
Desirable criteria
- A professional qualification in one of the areas of student support (counselling, mental health practitioner, mental health social work, etc.) or equivalent work experience.
- Further postgraduate training related to student support, wellbeing, counselling or mental health support and interventions.
- Membership of a relevant professional body.
- Experience of policy development and implementation.
- Evidence of continued professional development.
- Experience of using a management information system or CRM system.
- Experience of working in or with the Initial Teacher Education (ITE) sector.
Key benefits
- Generous annual leave – 27 days’ holiday a year (plus 8 bank holidays), rising to 33 days after five years’ service.
- Flexible working – we offer flexible start and end working times, with hybrid working in place for all roles.
- Pension – entry to the Local Government Pension Scheme.
- Salary sacrifice schemes – we offer salary sacrifice schemes for bikes, cars and tech!
- Lifestyle benefits – we offer discounts on gyms, cinema, retail and much more!
- Parenthood leave – we offer above the statutory minimum for maternity, adoption and paternity leave.
- Working environment – we have a stimulating, supportive and rewarding working environment with a dedicated team of like-minded professionals.
- Support – our employee assistance programme (EAP) provides confidential support for employees on personal or work-related matters.
- Development – we fully support the development of our staff and ensure that you have a high level of continuous professional development.
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
This post involves occasional travel and overnight stays, which will be paid/reimbursed by the NIoT.
For more information and to apply, please visit our vacancies page via the Apply button.
Closing date: 14 August 2026.
Interview date: 27 August 2026.
We reserve the right to close this vacancy early if we receive a high volume of applications.
Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.
As a condition of employment, this post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and an Occupational Health Check.
Thank you!
Future First is looking for an engaging and organised Senior School Membership Coordinator to build strong relationships with our member schools and help ensure more young people benefit from the power of alumni networks.
This is an exciting opportunity to join a mission-driven charity working to ensure every state school and college is supported by a thriving alumni community. You'll manage a portfolio of schools, deliver engaging workshops to young people, support employer partnerships and help grow our membership so we can reach even more students.
We're looking for someone with excellent relationship-building and communication skills, who is confident delivering in school settings, highly organised and motivated by making a difference. Experience using a CRM (ideally Salesforce) is desirable, and you'll be comfortable balancing a varied workload in a fast-paced, collaborative team.
Although the role is remote first, due to travel requirements to our member schools, we are looking for someone ideally located in London, Birmingham or Manchester.
You must also have a full driving licence and access to a vehicle that you can use for work travel. Unfortunately, if you don't have both of these you will not be suitable for this opportunity.
To find out more and for full instructions on how to apply, please download the job pack.
Registered Charity
11 - 20
We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future.
The client requests no contact from agencies or media sales.
Thank you!
We are recruiting a Member Network Account Manager to join our Member Networks team at the British Psychological Society for a fixed period of 6 months starting in October 2026.
The team supports over 60 psychology‑focused member networks, each with its own specialist interests and passions. This is a fantastic opportunity for someone who loves working with people and wants to make an impact. You will be right at the centre of supporting our Member Networks, helping passionate volunteers bring ideas to life - no two days will be the same.
About the Role
As Member Network Account Manager, you will be the main contact for several Member Networks. You’ll support and guide volunteers across multiple committees, helping them deliver activity for their members confidently and effectively. This includes advising on governance, finance, volunteer recruitment, events and wider activity planning. You will also build strong relationships, coordinate events, and work collaboratively with teams across the organisation to ensure Member Networks are supported effectively and can achieve their objectives.
A day in the life may include:
- Advising and guiding volunteers on governance, finance, awards, planning and compliance matters
- Supporting Networks to deliver their activity plans by monitoring progress, managing timelines and helping ensure activities remain within agreed budgets and objectives
- Coordinating events and projects that drive member engagement, including budget creation, venue liaison and travel bookings
- Managing shared inboxes and responding to enquiries with clear advice and signposting
- Attending meetings, recording actions and following up to ensure progress
- Sharing best practice and encouraging collaboration to support continuous improvement
- Maintaining accurate records on our CRM and documents in Google Workspace, including budgets, reports and committee lists.
- Delivering volunteer training on new processes, systems or ways of working.
- Coordinating awards and grants, updating web content and communicating with applicants
- Managing committee recruitment, posting roles and handling applications
- Working with internal teams such as Membership and Marketing to provide seamless support.
What We’re Looking For
To be successful, you will have strong communication and interpersonal skills. You will excel in negotiation, problem solving and managing multiple tasks and projects with foresight and strategic thinking. You will be expected to act autonomously, managing your networks and working independently using your own initiative. Highly organised, you will coordinate the delivery of activities, managing timelines and working with key stakeholders.
Why Join Us?
We offer a supportive environment, opportunities for professional development, and the chance to make a real difference. We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile & flexible working
- Generous leave entitlement
- Occupational pension scheme
- Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
- Tailored learning & development
- Employee Assistance Programme counselling
- Life Assurance Scheme
- Discounts scheme with national organisations
How to apply
The closing date for applications is 31st August 2026, with interviews held on-line 11th, 14th & 15th September. As this is a fixed term contract, you must be available to start in October 2026.
To apply, please submit your CV and a covering letter detailing how you meet the specification. Please note that applications without a covering letter will not be considered.
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa.
Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.
Please ensure you supply a covering letter clearly explaining why you are suitable for the role - this will be used as part of the shortlisting process. Whilst you won't be excluded for using AI in your cover letter, a letter which shows your personality and experience is preferred.
Registered Charity
101 - 500
Building a world where psychology transforms lives
The client requests no contact from agencies or media sales.