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Engagement coordinator jobs in Manchester
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Job description
- 24 hours per week (part time)
- £35,000.a. pro rata (Actual salary £22,702.70) plus 6% pension contribution
- Remote
Rape Crisis England & Wales (RCEW) is the national campaigns and membership body for a network of independent, community-based Rape Crisis Centres working to end child sexual abuse, rape, sexual assault, sexual harassment and all other forms of sexual violence.
The 24/7 Rape and Sexual Abuse Support Line is a national service led by Rape Crisis England & Wales and funded by the Ministry of Justice.
We are looking for a thoughtful, committed and experienced *professional who can lead RCEW’s approach to survivor engagement within the 24/7 Support Line in line with our values and centred in care and safety for all survivors.
*This role is restricted to applicants who are female. This is a Genuine Occupational Requirement (GOR) in accordance with Schedule 9, Part 1 of the Equality Act 2010. Due to the nature of the role, the post holder will be required to provide direct support to women and children who have experienced sexual violence and abuse. The role involves working in women-only spaces and delivering trauma-informed services where privacy, dignity, and the ability to build trust with service users are essential. We consider that being female is an occupational requirement for this role, and that applying this requirement is a proportionate means of achieving a legitimate aim, namely the provision of safe, appropriate, and effective support services to survivors. This requirement has been carefully considered in line with equality legislation and is applied only where it is necessary for the effective delivery of the service.
Job Summary
The Survivor Engagement and Outreach Coordinator will lead our work with survivors to ensure that the 24/7 Support Line is a supportive and an effective service. The post holder will re-establish the service’s Survivor Reference Group (SRG) which is the lead mechanism to shape the way we design, deliver and promote the 24/7 Support Line. They will work alongside people with lived experience in a respectful and supportive way at all times and ensure that all survivor engagement is centred in care, safety and ethics.
The post holder will also lead our outreach activities connecting with other organisations to promote the 24/7 Support Line in order to build collaborations with other survivors particularly from underserved and marginalised groups of people.
The post-holder will have a proven track record of lived experience engagement, and a good understanding of latest best practice including survivor-centred and trauma informed approaches. They will have excellent people skills including emotional intelligence, strong communication and facilitation skills, and be well versed in child and adult safeguarding. They will be committed to equality, diversity and inclusion.
Key Responsibilities
Working with survivors including the Survivor Reference Group (SRG)
- Lead on the re-establishment and effective running of the Survivor Reference Group (SRG), including recruitment, induction and session planning and delivery.
- Develop and/or update policies, procedures and practice to inform and support a survivor-centred, and trauma informed effective running of all engagement.
- Ensure that SRG meetings are facilitated safely, inclusively, and in line with best practice in the field of survivor engagement.
- Collect qualitative insights from SRG sessions to inform service improvements, and coordinate with the service’s operational teams to ensure they shape service development.
- Ensure survivors are informed about how their contributions have influenced service changes. Where their contributions have not been able to influence the service, be transparent as to why, and learn and reflect about how to shape the approach to balance what could be seen as extraction with advocacy.
- Identify opportunities and liaise with other relevant organisations to design and deliver ad-hoc survivor engagement sessions with groups who may not otherwise join the SRG, but who are wanting to engage in a more limited way to share their views and recommendations.
- Work to best practice in child and adult safeguarding while also centring survivor-centred approaches in all responses.
- Always ensuring ethical practice. This includes but is not limited to informed consent.
- Where necessary, work in collaboration with other colleagues to prevent and respond to complex safeguarding issues; and ensure that learning from concerns and complaints inform all efforts to improve the 24/7 Support Line service.
- Work in collaboration with other colleagues to inform and improve our approach to ethical storytelling so that our survivor engagement work including the SRG safely features in promotional materials. Ensuring ethical practice includes but is not limited to informed consent.
Outreach work to other organisations and survivors
- Liaise with colleagues and partner organisations to ensure that the most marginalised voices are represented and included in all engagement. This may mean adopting more agile and adaptive ways of working
- Build relationships with other suitable new organisations to help promote the scope and role of SRG in the 24/7 Support Line in order to learn about other survivor engagement models and reach other survivors.
- Deliver outreach information sessions to other organisations and community groups about the 24/7 Support Line to raise awareness amongst underserved communities.
- Work with the other staff at RCEW as necessary including those in data to interpret trends in service demographic data, and in communications to develop specific outreach and other strategies to engage survivors and which aligns with broader promotion of the service.
Synergy with the wider work of RCEW
- Participate in team meetings, cross-organisational projects, and wider organisational activities as required.
- Maintain effective communication and collaborative working relationships with colleagues across the organisation and partner network.
- Keep up to date with relevant legislation, safeguarding guidance, sector developments, and wider organisational priorities relevant to the role.
This list is indicative only, not exhaustive. It is intended to reflect a range of duties the post-holder will be expected to perform but additional duties commensurate with the role may be required. The job description will be reviewed from time to time and may change in light of experience and changing circumstances, in consultation with the post-holder. We ask all employees to uphold our organisational values, support our mission and purpose, and to maintain respectful and collaborative relationships with colleagues at all levels of the organisation.
Person Specification
- Track record in leading survivor engagement programmes of work in the violence against women and girls or other relatable sectors.
- Proven experience in facilitating lived experience groups, advisory panels or other participatory projects or programmes in an accessible and inclusive way.
- Experience in outreach, engagement and partnership working, particularly with marginalised or underserved communities.
- Practical experience of safeguarding adults and children, ensuring safe and ethical engagement preferably in the context of VAWG.
- Experience of trauma-informed principles and practice and how to apply this to service delivery and survivor engagement.
- Experience of upholding confidentiality and managing data protection when working with vulnerable groups of people.
- Ability to respond to challenges, feedback, and survivor needs in a respectful, flexible and solution-focused way.
- Up-to-date working knowledge of best practice in lived experience engagement including in survivor-centred or survivor-led approaches.
- Extensive knowledge of the barriers survivors (particularly women) face in accessing services and lived experience opportunities, and strategies to ensure inclusivity.
- Understanding of intersectionality and how this impacts a survivor experience and their ability to access and engage with services.
- Experience of working with different groups of people including those who may require reasonable adjustments to actively participate.
- Strong organisational skills, with the ability to manage multiple tasks and projects concurrently.
Personal Attributes:
- Emotionally intelligent and trauma-informed, to engage with survivors in a sensitive, non-judgemental and empowering way.
- Trustworthy and ethical, with a strong commitment to confidentiality, safeguarding and ethical engagement with lived experience groups.
- An excellent communicator, to facilitate meaningful discussions and engage sensitively and effectively with survivors, colleagues and external stakeholders
- Empathetic in their approach while also able to actively uphold professional boundaries at all times.
- Committed to inclusion and accessibility, with a passion for ensuring that all survivors have a voice in shaping service design
- Actively anti-racist and anti-oppressive in all interactions.
- A strong belief in survivor-led service development and a commitment to meaningful engagement rather than tokenism.
Success in the role of Survivor Engagement and Outreach Coordinator is determined by the ability to build trust with survivors, facilitate meaningful and ethical engagement, ensure that survivor voices influence service development, and expand outreach efforts to reach and support diverse and underserved communities. Key metrics of success include:
- There are high levels of satisfaction from members of the SRG and they feel that their involvement is meaningful and impactful.
- SRG members feel that the group and any other engagement with them is safe, accessible and inclusive.
- Outreach sessions are considered to be useful and impactful by participants.
- All engagement is ethical and complies with good practice in safeguarding and informed consent.
- Service improvements are meaningfully shaped by survivor voice.
Eligibility
Applicants must have the right to work in the UK. Evidence of this will be required prior to appointment.
Additional Information
Please note: We reserve the right to close this vacancy early should we receive a sufficient number of applications. We therefore encourage interested candidates to apply as soon as possible.
Due to the volume of applications received, only candidates selected for interview will be contacted.
Organisation
Posted on: 26 June 2026
Closing date: 13 July 2026 at 00:30
Tags: Direct / Supporters
The client requests no contact from agencies or media sales.
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Remote
£28,800 per annum (£32,000 FTE) plus £280.80 per annum Home Working Allowance (£312 FTE)
Part-time (31.5 hours a week (0.9 FTE))
Permanent
Job description
The Sands Insights Network is an online community of bereaved parents who want to use their experience and knowledge to shape Sands work to make maternity and neonatal care safer.
The Network sits within the Saving Babies Lives team which focusses on using evidence, including from parents, to drive improvements in maternity and neonatal safety. The Network also facilitates parents’ involvement in Sands policy and campaigning work, as well as external projects seeking to include people with experience of baby loss.
Main Purpose of Job
1. Undertake the day-to-day management of a successful network, building diverse membership and ensuring a safe environment for bereaved parents
2. Ensure the diverse experiences and perspectives of bereaved parents are included in research, learning and improvement initiatives in a way that works for them
3. Ensure the involvement activities are monitored, evaluated and impact is captured and shared
4. Help to build Sands’ reputation as a leader in partnership working, advocating for the inclusion of bereaved parents in research and decision making
Principle Tasks and Responsibilities
1. Undertake the day-to-day management of a successful network, building diverse membership and ensuring a safe environment for bereaved parents
- Grow the network. Engage potential new members and oversee screening and onboarding processes.
- Create a welcoming space with signposting to enable new and existing network members to navigate and make best use of the platform.
- Maintain the network as a safe space for bereaved parents.
- Promote the platform and its impact to Sands audiences.
- Create and embed Equality, Equity, Diversity and Inclusion (EEDI) principles throughout the network and proactively ensure the membership is diverse in experience and background as the network grows.
- Work with Research Manager to ensure appropriate risk management and safeguarding protocols are in place and followed.
- Work with the Research Manager to co-create governance policies/agreements with the network members.Moderate user activities and take actions where needed if policies are breached.
2. Ensure the diverse experiences and perspectives of bereaved parents are included in research, learning and improvement initiatives in a way that works for them
- Working with Sands teams and with external groups, identify opportunities for PPIE involvement, to provide a continuous range of options for parents to engage with.
- Engage with network members to develop the community, and create activity based on their needs.
- Share opportunities with the Network, encouraging and supporting involvement from members.
- Create a dynamic and interactive atmosphere on the platform, building and maintain relationships with network members, and generating enthusiasm and a sense of purpose.
- Encourage and facilitate activity within project groups on the network to ensure activities proceed and are constructive and inclusive.
- Develop and share tools and resources to support parents with the skills and information they may need to be positively involved in research and improvement projects.
- Lead some involvement activities, including discussion groups, interviews and collaborative working.
- Work with the Research Manager and the membership of the network to develop and implement a policy for reward and recognition for both internal and external opportunities.
3. Ensure the involvement activities are monitored, evaluated and impact is captured
- In partnership with the Research Manager develop and embed a framework for monitoring and evaluating activities.
- Summarise and share findings and outcomes of network projects, feeding into research, service and policy development.
- Provide regular reports on impact and share those across Sands.
4. Help to build Sands’ reputation as a leader in partnership working, advocating for the inclusion of bereaved parents in research and decision making
- Build relationships with external stakeholders; support network members to influence people and organisations outside Sand directly, including decisionmakers, influencers, research groups or research funders.
- Represent network members externally and advocate for their involvement and inclusion in research and improvement programmes.
- Represent Sands at external events, meetings and activities, helping to build Sands’ reputation as a leader in the field of working in partnership with bereaved parents.
General
- Undertake any other duties commensurate with the role as required by the Research Manager, Head of Saving Babies Lives team and the CEO.
- Work flexibly and collaboratively with colleagues across the organisation to achieve shared goals.
- Always maintain strict confidentiality.
- Adhere to all Sands policies and procedures.
- Undertake all mandatory training as required.
- Participate actively in annual appraisals and personal development
Organisation
Sands
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Registered Charity
51 - 100
Registered Charity
51 - 100
We are here to support everyone touched by pregnancy loss or the death of a baby. Always.
Posted on: 24 June 2026
Closing date: 08 July 2026 at 23:30
Tags: Insights
The client requests no contact from agencies or media sales.
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Job description
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.
We’re looking for an Engagement Coordinator to help grow and energise our Community for Change—a UK-wide network of supporters, members, and Local Groups campaigning for safer streets in their communities.
This is a hands-on, people-focused role where you’ll play a key part in building a vibrant, active movement. You’ll support and connect grassroots campaigners, help bring new supporters into our work, and ensure our members feel valued and inspired to take action.
In this role, you will:
- Grow and nurture our Community for Change, expanding our network of supporters and activists
- Support and empower Local Groups to campaign effectively in their areas
- Deliver engaging supporter journeys—from recruitment through to long-term involvement
- Provide high-quality stewardship to our members, strengthening retention and engagement
- Contribute to campaigns and fundraising by mobilising our community
We’re looking for someone who is enthusiastic, organised, and passionate about community engagement. You’ll be a confident communicator, enjoy working with people, and be motivated by creating real-world change at a local level.
If you’re ready to take the next step in your engagement career and help build a movement for safer streets, we’d love to hear from you.
Living Streets is committed to safeguarding and promoting the welfare of children, young people and adults at risk; and expects all our staff and volunteers to share this commitment. Applicants will be subject to background and criminal records checks as relevant to the job role.
Living Streets is committed to being an equal opportunities employer and welcomes applications from people of all backgrounds and experiences.
Closing date: 01 July 2026 12pm
Interviews: W/C 06 July 2026
Organisation
Living Streets
View profile
Registered Charity
101 - 500
Registered Charity
101 - 500
Our mission is to achieve a better walking environment and inspire people to walk more.
Posted on: 10 June 2026
Closing date: 01 July 2026 at 12:00
Job ref: Engagement Coordinator
Tags: Campaigns, Communications, Fundraising, Project Management, Engagement / Outreach, Monitoring and Evaluation, Public Affairs, Recruitment, Events / Activities
The client requests no contact from agencies or media sales.
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Manchester, Greater Manchester (Hybrid)
0 miles
26,000.00
Full-time
Contract or temporary
Job description
Event & Engagement Coordinator
Remotely based in North West England with one day a week based in Manchester office. 9‑month fixed‑term contract / placement.
Job Purpose:
To plan, coordinate, and deliver a range of local events across North West England, ensuring each event is well-organised, inclusive, and engaging for local communities. The Local Event & Engagement Coordinator will collaborate closely with partners, local authorities, suppliers, volunteers, and members to deliver high-quality, unique and memorable experiences.
Key Responsibilities:
· Event Coordination
Plan and manage logistics for a variety of local member events, making sure all events are accessible and attractive to both existing and potential members.
· Liaise with relevant external and internal contacts such as venues, suppliers, CSSC’s ticketing platform, Head Office departments, and volunteers.
· Complete all relevant compliance work such as risk assessments and public liability checks.
· Develop and manage event budgets, ensuring value for money and accurate financial tracking.
· Oversee event setup and breakdown where applicable, managing on-site logistics and resolving any issues on the day.
· Recruit and coordinate volunteers to assist with events.
· Evaluate event success through feedback, data collection, and post-event reporting.
· Digital Engagement
Promote events via social media, email campaigns, posters, and local press in collaboration with marketing teams.
· Manage and grow the North West’s CSSC TikTok presence, including content planning, filming, editing, posting, and community engagement.
· Create engaging, on-brand short-form video content tailored to target audiences.
· Monitor performance metrics and use insights to optimise content strategy and increase reach and engagement.
· Stay up to date with emerging social media trends, tools, and platform updates.
Key Skills & Experience:
Essential:
· Proven experience in planning and delivering events.
· Strong organisational and time-management skills.
· Ability to manage budgets and handle multiple projects simultaneously.
· Excellent communication and stakeholder engagement skills.
· Flexibility to work evenings and weekends when required.
· Full UK driving licence and willingness to travel across the region.
· Ability to analyse member insights to inform event planning and attract potential new members.
· Ability to work collaboratively with regional teams to support membership growth and positive member experiences.
· Ability to build rapport with volunteers and identify the support needed for successful event delivery.
· Confidence in using IT systems and ticketing platforms to promote events across appropriate channels.
Desirable:
· Experience working with community groups, charities, membership organisations or not for profits.
· Knowledge of health and safety and safeguarding procedures.
· Familiarity with marketing or PR for events.
· First Aid or event safety training.
· Previous experience with ticketing platforms or willingness to learn.
· Understanding of how comms and events align with one another.
· Data literacy or willingness to understand some basic data analytics
Who are we looking for?
· Energetic and positive, bringing enthusiasm to everything you do.
· Excited by change, seeing new opportunities and possibilities.
· Keen to succeed with a strong development mindset.
· Passionate about delivering great events and experiences.
· Open to feedback, always looking for ways to improve.
Organisation
CSSC
View profile
Non Charity Employer
51 - 100
Non Charity Employer
51 - 100
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
Posted on: 04 June 2026
Closing date: 04 July 2026 at 23:59
Tags: Wellbeing
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Stockport, Greater Manchester (On-site)
5.99 miles
£26,661 per year pro rata
Part-time (25 hours per week, to be worked over 3 – 4 days)
Permanent
Job description
We are looking for a highly motivated Volunteer and Engagement Coordinator to develop meaningful roles for volunteers across our delivery, and increase the external profile and reach of Arc.
From our base in the Hat Works building in Stockport town centre, Arc’s creative programmes provide life-changing opportunities for people experiencing mental health challenges and inclusive, welcoming spaces where they can develop a sense of belonging, reducing feelings of isolation and loneliness.
This is an exciting opportunity to join our small, dedicated team and make a real difference to the lives of people facing mental health challenges. If you are a ‘can do’ person with great people skills and experience of inspiring, training or developing volunteers and engaging the local community, this is the role for you.
Organisation
Posted on: 29 May 2026
Closing date: 28 June 2026 at 23:30
Tags: Volunteering Management, Mental Health, Community Fundraising
The client requests no contact from agencies or media sales.
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