Engagement support worker jobs

Senior Outreach Worker

Location: Hatfield / Hybrid Working (minimum 3 days office-based, including core days Tuesday and Wednesday)
Salary: £33,095 per annum
Hours: 37 hours per week
Contract: Permanent
Closing Date: 14th August 2026
Recruitment Day:  10.00 am to 2.00 pm 18th August 2026
 

Make a difference to young people's lives

Herts Young Homeless (hyh) is looking for a passionate and experienced Senior Outreach Worker to help establish and develop an exciting new outreach service.  

This is a fantastic opportunity for someone who is motivated by making a real impact and wants to work directly with young people who are at risk of homelessness. As a Senior Outreach Worker, you will play a key role in delivering support, building relationships, and helping young people access the services and opportunities they need to achieve positive outcomes.

Working as part of our Frontline Services team, you will help shape a new service from the ground up while ensuring young people receive high-quality, person-centred support.
 

About you

We are looking for someone who:

• Has experience of supporting young people, vulnerable individuals, or those facing housing-related challenges.
• Can build trusting and professional relationships with a wide range of people.
• Is confident working independently and managing a varied caseload.
• Has excellent communication and organisational skills.
• Takes a strengths-based and person-centred approach to support.
• Is committed to inclusion, equality, and empowering young people to achieve their goals.

Most importantly, we are looking for someone who shares our values and believes that every young person deserves a safe place to live and the opportunity to thrive.

Why join hyh?
At hyh, we are committed to creating an inclusive workplace where everyone feels valued, respected, and able to be themselves. We welcome applications from people of all backgrounds, communities, identities, and experiences.

We value our people and want you to feel supported and appreciated. We offer:

• A collaborative, knowledgeable and supportive team environment
• 25 days annual leave plus bank holidays (rising to 28 with service)
• An extra day off to celebrate your birthday ��
• Holiday purchase scheme and hybrid working opportunities
• Mileage reimbursement for work-related travel
• Pension scheme and Group Life Insurance
• BHSF Health Cash Plan and Employee Assistance Programme
• Blue Light Card discounts
• Company sick pay (subject to eligibility)
• Ongoing training and development, including secondments
• Long service awards, refer-a-friend scheme and monthly staff rewards

Diversity and Inclusion
We welcome applications from people of all backgrounds, experiences, and communities.
We particularly encourage applications from candidates who are currently underrepresented within the charity sector, including people from ethnic minority backgrounds, disabled people, LGBTQ+ individuals, and those with relevant lived experience.
 

If you require any adjustments during the recruitment process, please let us know. We are committed to creating an accessible and inclusive recruitment experience for everyone.

Safeguarding
hyh is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. This role requires an Enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974.
 

Apply now

Join us in helping young people build brighter futures and prevent homelessness before it happens.  Visit our website and click the apply here link.
Please upload a covering letter and CV outlining your relevant skills and experience as well as why you want to apply for the role.  
 

Outreach Support Worker

Location: Hatfield / Hybrid Working (minimum 3 days office-based, including core days Tuesday and Wednesday)
Salary: £28093 per annum
Hours: 37 hours per week
Contract: Permanent
Closing Date: 14th August 2026
Recruitment Day:  10.00 am to 2.00 pm 18th August 2026

Help young people build stable futures

Herts Young Homeless (hyh) is looking for a compassionate and motivated Outreach Support Worker to join our new Outreach Service and help young people aged 18 to 24 access the support they need to prevent homelessness and sustain safe, secure accommodation.

This is an exciting opportunity to work directly with young people who may be experiencing housing difficulties, be at risk of homelessness, or need support to maintain their tenancy. You will provide practical advice, guidance, and person-centred support while working collaboratively with partners across Hertfordshire to help young people achieve positive outcomes.

As part of a committed and supportive team, you will play a key role in helping young people develop the confidence, skills, and resilience needed to live independently and thrive.

About the role

As an Outreach Support Worker, you will:

• Provide housing advice and support to young people aged 18 to 24 who are at risk of homelessness.
• Carry out housing and support assessments, identifying needs and arranging appropriate support.
• Help young people sustain their accommodation through practical support with budgeting, managing finances, welfare benefits, rent arrears, and independent living skills.
• Build positive and professional relationships with external agencies and community partners.
• Maintain regular contact with young people and support them to access services that meet their individual needs.
• Work collaboratively with colleagues across hyh to ensure young people receive the right support at the right time.
• Promote safeguarding and wellbeing, ensuring all young people receive safe and effective support.

About you

We are looking for someone who:

• Has experience of supporting young people or vulnerable individuals.
• Understands the challenges that can contribute to homelessness and housing instability.
• Is able to build trusting relationships and communicate effectively with people from diverse backgrounds.
• Can manage a varied workload and prioritise effectively.
• Is confident working independently as well as collaboratively within a team.
• Has good IT, administrative, and record-keeping skills.
• Demonstrates a non-judgemental, empathetic, and person-centred approach.
• Is committed to equality, diversity, inclusion, and empowering young people to achieve their goals.

A full driving licence and access to a vehicle for business use is required for this role.
 

Why join hyh?

At hyh, we are committed to creating an inclusive workplace where everyone feels valued, respected, and able to be themselves. We welcome applications from people of all backgrounds, communities, identities, and experiences.

We value our people and want you to feel supported and appreciated. We offer:

• A collaborative, knowledgeable and supportive team environment
• 25 days annual leave plus bank holidays (rising to 28 with service)
• An extra day off to celebrate your birthday ��
• Holiday purchase scheme and hybrid working opportunities
• Mileage reimbursement for work-related travel
• Pension scheme and Group Life Insurance
• BHSF Health Cash Plan and Employee Assistance Programme
• Blue Light Card discounts
• Company sick pay (subject to eligibility)
• Ongoing training and development, including secondments
• Long service awards, refer-a-friend scheme and monthly staff rewards

Diversity and Inclusion

We welcome applications from people of all backgrounds, experiences, and communities.

We particularly encourage applications from candidates who are currently underrepresented within the charity sector, including people from ethnic minority backgrounds, disabled people, LGBTQ+ individuals, and those with relevant lived experience.

If you require any adjustments during the recruitment process, please let us know. We are committed to creating an accessible and inclusive recruitment experience for everyone.

Safeguarding

hyh is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. This role requires an Enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974.
 

Apply now

If you are passionate about helping young people overcome barriers, prevent homelessness, and build brighter futures, we would love to hear from you.

For more information and details on how to apply, please visit our website and apply via the link provided.

ABOUT US

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence.

ABOUT YOU

Working side-by-side with people who are homeless or at risk of it, you'll help them take charge of their journey — setting goals, building skills, and securing the stability of a tenancy they can call their own. Your day-to-day will span everything from crisis intervention and welfare benefits support to leading case reviews with partner agencies, all while managing a caseload with care and accuracy. You'll build the kind of trusting relationships that tackle isolation and exclusion head-on, working creatively and with emotional resilience to overcome whatever challenges arise. If you're driven by making a tangible, lasting difference in people's lives, this is a role where your impact will be felt every single day.

YOUR BENEFITS

- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day of leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services

Could this be your next role? Read the full Job Description now!

• Location: Cambridge
• Salary: £39,640 per annum
• Contract period: Permanent
• Start date: As soon as possible

This is an exciting time to join Fauna & Flora’s small Policy team as the organisation is increasingly building more focussed influencing of government policy into its conservation work across its global portfolio.

You will support Fauna & Flora projects in selected countries to develop or strengthen their strategies to influence policy and engage more effectively with policy-makers. Therefore, we are looking for an experienced policy and advocacy specialist with the ability to work constructively across different cultures, building positive, productive working relationships with colleagues at all levels across our global conservation programme and adept at finding ways to add value to their work.

This role will work across a number of policy areas, including protected area, species-specific, climate and ocean related issues, and there are likely to be several opportunities in relation to wildlife trade-related policy where Fauna & Flora has a good track record.

You are a highly motivated and skilled individual, ready to help lead and support Fauna & Flora’s efforts to influence policy responses to the nature and climate crises, concentrating on those policies that can support the delivery of Fauna & Flora’s global conservation programme. Working closely with the Director of Global Policy, you will play a key role in identifying opportunities for Fauna & Flora to engage in policy-development and implementation, as well as developing positions on key policy issues, with attention to increasing Fauna & Flora’s impact and influence. Your experience of a variety of advocacy activities, particularly in influencing national policy-making fora and in translating international commitments into national contexts, will reinforce Fauna & Flora ambitions for this area of work.

You have excellent communication, collaboration, analytical and project management skills. You write fluently and convincingly on policy issues and are comfortable presenting with confidence and credibility to a range of audiences.

In return, the role offers the opportunity to work within a ground-breaking and entrepreneurial organisation, at the forefront of global conservation. Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from the central market and shopping centre. Our current hybrid working policy offers partial remote working within the UK, and the current minimum expectation for this role is one day per week in the office.

This role is not eligible for sponsorship of a Skilled Worker Visa.

Please visit our website and download the job application pack for further details on how to apply.

The closing date for applications is Sunday 2 August 2026. Interviews are likely to take place during the week commencing 10 August 2026.

The Youth Worker (Mentoring) will support Inspiring Inclusion’s Our Schools, Our Change programme by providing trauma‑informed, one‑to‑one support to Black and racially minoritised young people with adverse childhood experiences. Working closely with Camden schools and community partners, they will build trusting relationships that help young people feel seen, heard, and empowered while wider systems change progresses. They will use holistic, strengths‑based, participatory approaches, contribute to a test‑and‑learn model, and bring strong reflective and organisational skills. Personal experience of racial profiling in state education is essential, enabling deep empathy and authenticity. The postholder will be a collaborative practitioner committed to equity, inclusion, and ensuring young people have real influence over decisions shaping their education and futures.

For over 140 years, the Forces Employment Charity has proudly supported Service Leavers, Veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities, regardless of circumstances, rank, length of service or reason for leaving. By working for FEC, you will become part of a vibrant team living the charity's values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative.

​

Brief role description

The young people programme supports young people from Forces families aged 16 to 24, particularly those who are disadvantaged, affected by mobility, at risk of becoming NEET or who have Special Educational Needs (SEN). The programme aims to broaden horizons, raise aspirations and build skills and confidence. It connects young people with meaningful employment opportunities through a combination of one-to-one mentoring and employment support, group workshops, employer events, digital training, work experience and apprenticeships. 

As part of a small team, the Education and Skills Liaison will lead on engaging, developing and managing relationships with schools, youth and community groups, military charities, the MOD Education Team, the SCiP Alliance, Families Federations, HIVE and other key stakeholders to advocate for children and young people from Forces families. 

​

Who we're looking for

We are looking for someone with a background in education and/or experience supporting young people to overcome challenges. You will have experience in a customer-focused environment and a track record of delivering to SLAs. You will also be a strong collaborator and team player, with demonstrable influencing skills and coaching or mentoring experience. 

You will be a self-starter with confidence to use your own initiative and a passion for supporting the Armed Forces community. You will have an understanding of the challenges faced by forces families in finding appropriate and sustainable employment. In addition, you will have strong operational and administrative skills, knowledge of GDPR and experience using CRMs. 

The ideal candidate will have lived experience of the Armed Forces lifestyle, a background in secondary or further education and a NVQ Level 6 in Advice, Information and Guidance. 

​

This position is remote; however, candidates must be based in Hampshire to support local engagement activities and demonstrate knowledge of regional authorities and organisations. 

​

This is a fixed-term position for 12 months. The contract end date will be confirmed at the offer stage. 

​

Interested? Want to know more about the Charity? Check out our website.

​

Eager to know more about the role? Have a look at the Job Description. 

​

What's in it for you? Check out our Benefits.

​

Have we convinced you to apply? If so, submit your CV and Covering Letter by Wednesday, 19 August 2026.

​

Do you have questions about the role? Get in touch with the People Team at the Forces Employment Charity. 

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process. 

​

#LI-DNI

Head of Communications and Engagement
The Diocese of Winchester is seeking an exceptional communications leader to help shape how we tell the story of God's work across our Diocese. This is a strategic senior leadership role, responsible for leading our Communications & Engagement Team and developing a clear, engaging and effective communications strategy that supports our mission, vision and priorities.

Serving a population of over 1.2 million people across more than 230 parishes, the Diocese of Winchester is a diverse and vibrant community. This role offers a unique opportunity to influence how we communicate with clergy, parishes, schools, partners, media and the wider public, ensuring that people feel informed, connected and inspired by our shared mission.

About the Communications and Engagement Team
The Communications & Engagement Team supports the Diocese in sharing its vision, celebrating local stories, engaging stakeholders and managing communications across a wide range of activities. The team works collaboratively with colleagues across mission and ministry, safeguarding, schools, vocations, creation care and governance, ensuring that communications effectively support diocesan priorities and objectives.

What you’ll do

• Lead the development and delivery of the Diocese's communications and engagement strategy
• Shape and communicate key diocesan messages alongside senior leaders
• Build strong relationships with clergy, parish officers, Winchester Cathedral and external stakeholders
• Oversee media relations, press releases and crisis communications activity
• Lead communications campaigns around major church seasons, diocesan initiatives and strategic priorities
• Ensure the Diocese embraces best practice in digital communications, social media and emerging technologies, including AI
• Manage the Communications & Engagement Team, supporting and developing staff to achieve their full potential
• Build collaborative relationships with Church of England communications colleagues regionally and nationally

What we’re looking for

• Significant experience of developing and delivering communications and engagement strategies within a complex organisation
• Strong leadership and people management experience
• Excellent stakeholder engagement, media and influencing skills
• Experience of leading change and managing organisational risk
• Outstanding written and verbal communication skills
• Experience of budget management and strategic planning
• A collaborative and resilient approach, with the confidence to challenge constructively and build strong relationships
• A practising Christian who is committed to the mission and ministry of the Church and able to support the vision of the Diocese of Winchester

CVs are not accepted.

The closing date for applications is 12 noon on Friday 31st July 2026.

Initial interviews for the role will take place on the 26th August 2026. If you are successful in the first interview, you will be invited to a second interview on the 7th September 2026. Both interviews will be held at the Diocesan Offices, Old Alresford Place SO24 9DH

About Age UK Lambeth

We support older people in Lambeth to live enriched, productive and purposeful lives: challenging the stigma of ageing, reducing social isolation and ensuring they get the right support at the right time. We are kind, person-centred and outcome-focused - finding solutions that work by listening, being flexible and including older people in delivering services. 

What you’ll be doing? 

The Better Together service delivers a community-based outreach, awareness-raising and personalised support programme to address gambling-related harm. As an Engagement Advice Worker, you will play a key role in delivering both strands of the service by raising awareness of gambling-related harm across Lambeth and providing personalised, strengths-based support to individuals affected by gambling.

1. Deliver a programme of community outreach across Lambeth by attending community events, local groups and venues where residents naturally gather, including faith settings, shopping areas, sporting venues, barbershops and culturally specific community spaces.

2. Build relationships with residents, community leaders and partner organisations to increase awareness of gambling-related harm, reduce stigma and promote the Better Together Service.

3. Deliver presentations, information sessions and informal engagement activities to residents and professionals, promoting early identification of gambling-related harm and available support.

4. Support the planning and delivery of conferences, networking events and professional education sessions, promoting the service and contributing to wider system change.

5. Provide holistic, person-centred one-to-one support to adults affected directly or indirectly by gambling-related harm and agreeing personalised goals to build on their strengths, access community resources and develop sustainable strategies that improve their health and wellbeing.

6. Support clients to access specialist gambling treatment where appropriate, including referrals to the NHS Primary Care Gambling Service, alongside wider support for issues such as debt, housing, benefits, mental health, loneliness, bereavement and social isolation.

What you need to bring

• Experience of delivering outreach work, including presentations to small groups and at larger events.

• Experience of networking and proactively liaising with external agencies and community groups to build strong working relationships.

• Experience of recording data and keeping records up to date and accurate.

• Excellent interpersonal skills including verbal and written communication.

• Able to work independently and manage a varied caseload of clients and the ability to prioritise different areas of work according to need and deadlines, making efficient use of time and resources.

• Able to  work in a flexible manner to meet the demands of a developing service.

What you’ll benefit from

• Generous pension provision - 7% employer contribution

• 26 days holiday a year rising to 31 days after 5 years

• A great staff culture with kindness at its heart

Engagement Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Engagement Worker

Location: This role is based in Catford. The service is a short walk from Catford Station. The area is also served by multiple bus routes, including 75, 47, 136, 185, offering direct local and regional connections for staff commuting to the service. Unfortunately, this service does not have step free access.

Salary: £28,800

Shift Pattern: 37.5 hours per week Monday to Sunday 8:00 - 21:00 or mixed shifts. You may also be required to work outside these hours as per service and resident requirements, which includes weekends and bank holidays which form part of your rota

About the Role

We're hiring a Engagement Worker to join our team based in within a Men’s Housing Accommodation Support Service (HASS) residential service in the Catford area. The project provides 6-bed supported accommodation for men with complex needs, including mental health challenges, offending histories, trauma, homelessness, and social exclusion. The service operates within a psychologically informed environment (PIE) and is delivered by a mixed-gender staff team, working closely together to provide consistent, relational support.

You will support within the Offender Personality Disorder Housing Accommodation to support in successfully rehabilitating and reintegrating our residents back into the community. The service delivers support for people in the criminal justice system who are deemed high risk, and likely to meet criteria for personality disorder. Penrose OPD HASS service offers specialist accommodation to people with high risk/high needs and require intensive support to overcome barriers to resettlement and progress towards independent living in the community. You will assist with those who have recently been released from prison, secure health settings, or are transitioning from Approved Premises. Your work will be guided by co-produced support plans, developed in partnership with each individual to reflect their goals and circumstances.

Key Responsibilities Include:

• Support residents who may be facing challenges with substance misuse, helping them take positive steps forward.
• Creating one to one person centred support plans to support residents in achieving their goals; Supporting individuals to progress from crisis through to independent living.
• Ensuring the safety and wellbeing of residents at all times during the shift, including regular check ins and carrying our protocols.

• Providing housing related support, supporting tenancy sustainment and successful resettlement.

• Planning activities to engage residents with other people, communities, and opportunities during the evening which may include movie nights and games nights.
• Working collaboratively with external professionals, including probation, housing, and mental health services.
• Maintaining accurate records to support effective risk management, including risk assessments and case notes.
• Support risk management, safeguarding, and structured support planning
• Lone working is part of the role, but you’ll always have a supportive team around.
• Be a valued and reliable member of the team, completing handovers for day colleagues for a seamless service.

About You

We're looking for someone who shares our passion for supporting people who may be deemed as having a personality disorder and have been referred to us by the criminal justice service. Our residents are at the forefront of our service delivery, so building trusting and professional relationships is key. You’ll be adaptable, proactive, and confident using your initiative to resolve challenges as they arise, with support from the wider team. Each support plan is tailored to the individual, so you'll help deliver care that truly meets their needs. 

What are we looking for:

• Ideally an understanding of Personality Disorder
• Ideally an understanding of Criminal Justice System
• Dedication to provide support within a service which provides high level support to residents who are referred to us by the criminal justice system
• Organised and proactive in managing tasks like welfare checks, safeguarding, and accurate record keeping
• Confidence in identifying when someone may be struggling with their mental or physical health, substance use, or other challenges, and knowing how to respond
• Ability to motivate and empower others to reach personal goals and overcome barriers to independence
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

The Community Engagement & Support role is about providing greater sustainability and resilience for the Fahr’s Disease community and Fahr Beyond as a charity. The post holder will be building the capacity for Fahr Beyond to provide support for people living with Fahr’s and their families through creating a volunteer network that can provide an ongoing fortnightly support group. Additionally, through working with other organisations, the post holder will develop more support pathways and opportunities for patients; this is envisioned as strategic work within the Parkinson’s and Dementia space.

This post will also play a key role in bridging Fahr Beyond’s work with the community and medical professionals to develop awareness of Fahr’s Disease.  

What will you do in the role?

Volunteer Mobilisation & Management

• Support the development of a volunteer strategy for Fahr Beyond
• Actively manage the establishment of a volunteer network utilising prior expressions of interest, and you will support the onboarding of volunteers
• The main point of contact for volunteers and help resolve matters they may have

Engagement & Communication

• Monitor and respond to incoming correspondence to Fahr Beyond, along with assigning any actions for response to the appropriate volunteer
• Support the trustees and volunteers with managing Fahr Beyond’s social media
• Work with Fahr Beyond volunteers to ensure that Fahr Beyond maintains regular communications with patients, medical professionals, and key partners
• ·Represent Fahr Beyond at sector events and/or meetings, particularly with organisations we are a member of

Project & Event Management

• Support (and if required coordinate) Fahr Beyond’s education and awareness events for Fahr’s Disease, and events connecting multiple stakeholders in the Fahr’s Disease space
• Support volunteers in creating fundraising and community involvement activities (online and potentially in-person) 

About the role:

As a Project Worker – Complex Needs, you’ll be at the heart of Single Homeless Project's (SHP) mission to end homelessness in London, working within our short-stay accommodation services that offer safety, stability, and a fresh start for people rebuilding their lives. Each day you’ll work alongside clients who have experienced homelessness and are navigating challenges such as substance use, mental health issues, trauma and physical health concerns. Through trust, persistence and creativity, you’ll help them access and sustain safe accommodation, reconnect with essential services, and take meaningful steps towards lasting independence.

You’ll build strong, consistent relationships that inspire confidence and hope, supporting clients to access healthcare, develop life skills, explore work and training opportunities, and strengthen their sense of belonging in the community. By approaching every interaction with empathy and purpose, you’ll play a key role in creating the conditions for lasting change – helping people not just to move off the streets, but to move forward in life.

At SHP, we don’t just offer jobs – we build careers with purpose. You’ll be part of an organisation that values development and growth, providing opportunities to expand your skills, influence practice, and progress within a sector-leading charity. Your work will help shape better futures for our clients and contribute to SHP’s ongoing journey to challenge inequality and deliver lasting impact for Londoners.

Rota: Monday to Friday: Early shifts (08:00 to 16:00) and Late (14:00 to 22:00) shifts. We consider bespoke and flexible working options, where this can be accommodated within service needs.

About you:

• Experience of working or supporting vulnerable people, rough sleepers or people with mental health, physical health or substance use support needs. 
• A non-judgemental approach to working with people facing multi-disadvantages and the skill to promote a strengths-based approach to case work and person-centred engagement.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives.
• Strong time management skills, ability to manage a caseload of clients, work on own initiative, manage competing priorities and maintain high standards.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Applications will be reviewed, and suitable candidates invited to a first stage interview (online via Microsoft Teams) as they are received. Therefore, please submit your application as soon as possible. We reserve the right to close the advert as soon as a suitable candidate is identified. 

Please note, there will be a second stage interview for suitable candidates in our service in Barnet. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role

Our amazing team at Alana House, are looking for an Assistant Key Worker to join our Women’s Community Project team.

Would you like to make a lasting difference to women facing multiple disadvantages?

Our award-winning trauma recovery service empowers and enables women to access the support they need.  

Position: Assistant Key Worker, Women’s Community Project

Location: The role is based at Alana House in Reading, our Alana House service covers the communities of Berkshire, Oxford City and South Oxfordshire and travel may be required across all locations.

Contract: Permanent full time – 37 hours per week Monday to Friday.  

Working pattern to be agreed within the hours of:  Mon and Tues 8.30am-5pm | Weds 8.30am-7pm | Thurs 8.30am-5pm | Fri 8.30am-4pm

Salary: within the range of £25,878  to £28,557 per annum 

Alana House is PACT’s flagship community project that uses a holistic approach to support and empower women. We offer a confidential, women-only, non-judgemental space and our services are delivered for women by women to ensure a safe, comfortable and trauma informed environment for those accessing support.

About the role:

As an Assistant Key Worker, you will work closely with the Alana House team to support service delivery and help create a welcoming and safe environment. You will focus on developing practical skills, actively supporting clients while learning best practice and building your experience through a range of learning opportunities to help you to grow in the role.  

No day is the same at Alana House and your activities may include:

· Responding to phone calls and welcoming visitors to the service

· Supporting service user events and activities

· Liaising with a range of other professionals and partner agencies, promoting collaboration and advocating for clients’ needs

· Supporting clients across a range of holistic recovery pathways

· Co-facilitating groups and helping to manage our community café 

About you:

As an Assistant Key Worker, you will bring professional, personal, or academic experience of supporting people experiencing multiple disadvantages. You will also have a professional interest in domestic abuse and supporting people in, or at risk of entering, the criminal justice system. You will understand the importance of maintaining professional boundaries and be committed to delivering high quality, person-centred support. With a willingness to learn, you will be supported through comprehensive training and ongoing development opportunities will be provided.

Please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.

You can find out more about Alana House here Alana House Women's Community Project | PACT

For an informal discussion about the role please contact Alana House and ask for Sabina, Alana House Manager, you will find the telephone number on the job advert on our website.

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Closing date: 4pm, Friday 21 August 2026

All opportunities with PACT are based in the UK, and you must be eligible to live and work in the UK.

Other roles you may have experience of could include: Trainee Support Worker, Assistant Family Support Worker, Children’s Assistant Support Worker, Assistant Domestic Abuse Worker, Assistant Recovery Worker, Assistant Support Worker, Teaching Assistant, Emotional Literacy Support Assistant (ELSA), etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

ABOUT GROWTH

GrowTH is a Christian charity in Tower Hamlets, working with local churches to house and empower people experiencing homelessness to start a new life. Through shelter, advocacy, and supported housing, we create environments where people are welcomed, listened to, and supported as part of a community. Our aim is not only to meet immediate needs, but to help each person rediscover their self-worth, unlock their potential, and encounter the transforming love of Jesus.

SUMMARY OF SUPPORT & HOUSING MANAGER

The Support & Housing Manager is a management role responsible for leading frontline staff, overseeing the quality of frontline support, and ensuring GrowTH’s Housing Project and wider support work operate safely, effectively, and in alignment with GrowTH’s purpose: enabling people experiencing homelessness to receive an excellent quality of holistic support in the practical, emotional, and social areas of their lives – as well as to encounter Jesus and experience genuine life transformation.

The role ensures that services not only function well operationally, but consistently deliver on GrowTH’s mission, promise to people, and values – supporting individuals to move from crisis towards stability, community, and restored identity.

ABOUT FRONTLINE SERVICES

GrowTH’s Frontline Services are:

1. Night Shelter (church based, rotating model)

2. Housing Project

GrowTH’s Frontline Staff currently are:

1. Night Shelter Advocate Workers (x2)

2. Housing Worker (x1)

As GrowTH develops its new Hub model, the Support & Housing Manager will play a key role in ensuring that the Night Shelter, Housing Project, and wider support functions operate as part of one joined-up pathway. Through effective management of frontline staff, the role will help create a culture in which staff are developed in their roles, work closely together, share insight appropriately, collaborate around complex cases, and ensure that guests and residents experience consistent support as they move between different parts of GrowTH’s work.

 RESPONSIBILITIES

1. Operational Oversight of Frontline Services

The S&HM will oversee the quality and consistency of support delivered across GrowTH’s frontline services, including support provided to Night Shelter guests through the Advocate Workers, while holding direct management responsibility for the effective running of the Housing Project.

1. The S&HM ensures frontline services consistently embody GrowTH’s promise by creating an environment where individuals are welcomed with dignity, experience belonging, are supported to move forward, and have opportunities to explore the Christian faith.

2. Managing the effective running of Frontline Services through monitoring the quality and consistency of support delivered by staff using the following: Line Management reports (monthly); statistics; casework files; support plans; move on plans; resettlement processes and regular calls to referral agencies and churches to gather feedback on GrowTH staff.

3. Manage and support frontline staff in resolving operational issues and practical service delivery challenges.

4. Holding a small, focused frontline caseload, alongside their wider management responsibilities. This will include direct casework with a limited number of guests and residents, particularly within the Housing Project, where additional management input, continuity of support, or more complex casework is required. The S&HM will also work alongside frontline staff on complex cases, support plans, move-on planning, key meetings, and periods of increased frontline need, modelling high-quality, relational, well-recorded and appropriately boundaried support. This casework involvement should also be used to model good practice, strengthen casework quality, and support the development of frontline staff in their roles.

5. Manage and support frontline staff to improve the quality and effectiveness of guest and resident move-on by:

o Monitoring referral levels into services

o Monitoring move-on pathways and move-on discussions

o Assist frontline staff in identifying system blockages (e.g. move-on, referrals) and facilitating solutions to unblock them.

6. Ensuring consistency and clarity in how frontline services operate

7. Ensure GrowTH accommodation is safe, well maintained, and compliant with all relevant requirements.

8. Ensuring appropriate boundaries and expectations are maintained

2. Overall Management and Oversight of the Housing Project

The Support & Housing Manager will hold overall responsibility for the safe, effective, and mission-aligned running of GrowTH’s Housing Project, which currently provides accommodation for 16 residents. Working closely with the Housing Worker, the S&HM will ensure that the project provides stable, affordable, well-managed accommodation alongside clear, tailored support that helps residents move towards independence, community, and long-term housing stability. Responsibilities include:

1. Providing overall day-to-day leadership and management of the Housing Project, ensuring it operates safely, consistently, and in line with GrowTH’s values, policies, and purpose.

2. Supporting and overseeing the Housing Worker in their work with residents, ensuring support plans, risk assessments, case records, move-on plans, and resident engagement are of a high standard.

3. Ensuring residents are welcomed, treated with dignity, and supported to make progress in practical, emotional, social, and spiritual areas of life.

4. Overseeing referrals into the Housing Project, including suitability discussions with the shelter/support team, referral partners, and prospective residents.

5. Ensuring that residents are appropriately inducted into the project, understand the expectations of their licence agreement, and are supported to sustain their placement well.

6. Monitoring rent, licence fee, service charge, arrears, and housing-related financial processes in liaison with the relevant administrative/finance staff, ensuring that residents are supported to keep payments up to date and that financial issues are addressed promptly.

7. Ensuring Housing Project properties are safe, well maintained, appropriately furnished, and compliant with relevant health and safety, fire safety, gas, electrical, and housing requirements.

8. Managing day-to-day operational relationships with key housing stakeholders, including landlords, housing associations, contractors, maintenance providers, and other relevant agencies, particularly in relation to repairs, lettings, inspections, safety checks, rent/service charge issues, property standards, and resident sustainment.

9. Ensuring that Housing Project policies, procedures, house expectations, and resident agreements are clear, up to date, implemented consistently, and reflect actual practice.

10. Overseeing resident support, including budgeting, benefits, employment, training, life skills, wellbeing, relationships, community engagement, and preparation for independent living.

11. Ensuring appropriate boundaries, accountability, and standards of behaviour are maintained within the Housing Project, responding to concerns, complaints, safeguarding issues, and breaches of expectations in line with GrowTH procedures.

12. Managing move-on planning for Housing Project residents, ensuring residents are supported to prepare for suitable accommodation and that links are developed with appropriate move-on providers and pathways.

13. Working with the Director to review and develop the Housing Project, identifying strengths, gaps, risks, opportunities for improvement, and future development needs.

3. Staff Leadership, Performance, and Development

Ensure frontline staff are supported, effective, and accountable. Responsibilities include:

1. Line management of frontline staff

2. Performance management and addressing challenges in service delivery

3. The S&HM will model and cultivate GrowTH’s values within the team, ensuring that staff:

a. Demonstrate compassion and consistency in their work

b. Follow through on commitments to guests and partners

c. Take responsibility for delivering high-quality support

d. Work collaboratively as part of a unified team

4. Supporting staff in decision-making, particularly with complex or challenging cases.

5. Ensuring staff receive appropriate training and development

6. Building a healthy, collaborative, and mission-focused team culture

4. Faith 

As part of a Christian organisation, the Support & Housing Manager will:

1. Contribute to maintaining a Christ-centred culture across frontline services

2. Support staff to create environments of Christian community, care, and hospitality

3. Ensure accessible opportunities for guests to explore the Christian faith

4. Encourage staff to integrate GrowTH’s Christian ethos into their work in a way that is authentic and non-coercive

5. Other responsibilities

These include:

1. Being an active member of GrowTH’s Senior Management Team

2. Ensuring that safeguarding is embedded across all frontline services.

3. Participating in complaint resolution where appropriate

4. Escalating issues where necessary in line with organisational procedures

5. Ensuring frontline service procedures reflect actual practice on the ground

6. Supporting development of operational processes (e.g. referral pathways, service flow)

7. Occasionally representing GrowTH in external conversations where appropriate

Family Engagement Worker

Are you passionate about improving outcomes for children and families? We are seeking a Family Engagement Worker to build trusted relationships and help remove barriers to education in two Bristol schools.

Position: Family Engagement Worker
Location: Bristol, field based across schools and the community
Salary: £30,000 to £33,000 pro rata
Hours: Part-time, 17.5 hours per week
Contract: Fixed term, 1 year (September 2026 to August 2027)

Closing Date: Sunday 9th August 2026 (midnight)

About the Role

This is an exciting opportunity to be part of an innovative pilot programme focused on strengthening the relationship between schools, children, their families and local communities.

Working directly with children, young people and parents/carers, you will provide practical, relational and strengths-based support to identify and overcome challenges affecting school attendance, engagement and transition. You will work particularly with families of children in Years 5 to 7, helping them navigate barriers and access the right support at the right time.

Key responsibilities will include:

• Building trusted relationships with children, young people and families
• Supporting families through meetings at home, school and in the community
• Identifying barriers linked to attendance, engagement and school transition
• Working closely with schools, pastoral teams and external services
• Connecting families with community, voluntary and statutory support
• Supporting access to practical solutions and resources
• Maintaining accurate records and contributing to monitoring and evaluation

About You

You will have experience working directly with children, young people and families within education, social care or community settings. You will understand the challenges that can impact attendance, engagement and learning, and will be confident building relationships with families who may be facing complex circumstances.

You will bring:

• Experience supporting children, young people and families
• Knowledge of safeguarding, confidentiality and professional boundaries
• Strong communication and listening skills
• The ability to work collaboratively with schools and partner organisations
• Excellent organisation and record keeping skills
• A calm, empathetic and non-judgemental approach

Experience in attendance, pastoral support, transition work or multi-agency working would be beneficial.

About the Organisation

The organisation works to support communities and create opportunities for people to thrive. This role forms part of a funded pilot programme designed to improve outcomes for children and families through early support, stronger school connections and practical intervention.

They are committed to creating an inclusive environment and welcome applications from people with a wide range of professional, voluntary and lived experiences.

Other roles you may have experience of could include: Family Support Worker, Family Liaison Officer, Education Engagement Officer, Attendance Officer, Pastoral Support Officer, Community Support Worker, Early Help Worker, Family Practitioner, School Support Worker, Youth Worker.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. #INDNFP