Engagement support worker jobs

About the role:

This is not a role where you sit on the sidelines. This is a role where you show up, stand alongside women, and help create the kind of safety and belief that many have never experienced before.

In our Women’s Respite Service in Camden, you’ll be working with women who have faced abuse, exploitation and homelessness, often after systems have let them down. You’ll be part of a space that feels different. A space where women are listened to, where their experiences are understood, and where they can begin to rebuild a sense of control over their lives.

No two days will look the same. One moment you might be de-escalating a crisis, the next you’re advocating with services, or sitting alongside someone as they begin to make sense of what they’ve been through. You’ll use your understanding of trauma, gender informed practice and the realities of violence against women and girls to shape how support is delivered, making sure every interaction is grounded in safety, dignity and respect.

You’ll hold a small but complex caseload, working intensively with women to build trust, navigate risk and move towards stability and independence. You won’t give up easily. You’ll stay curious, creative and persistent, even when progress feels slow or uncertain.

As a senior in the team, your impact goes further. You’ll lead by example, guiding colleagues through complex situations and helping to embed a way of working that truly recognises what women have experienced and what they need to move forward. You’ll help shape a service that doesn’t just respond to crisis, but creates real, lasting change.

For roles in our women's services we ask for applications from Women only. For occupational requirement reasons (exemption under the Equality Act 2010; Schedule 9 Part 1). 

About you:

• You have experience supporting women who have faced abuse, exploitation and multiple disadvantage, and you understand how this shapes trust, behaviour and recovery
• You build relationships that feel safe, consistent and real, even when someone has every reason not to trust
• You stay grounded in challenging moments, able to respond calmly, think clearly and make sound decisions when risk is high
• You bring strong judgement and confidence in complex casework, and you’re comfortable guiding others to deliver high quality, consistent support
• You’re persistent, resourceful and proactive, able to advocate, challenge systems and keep moving things forward for the women you support

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 3rd May at midnight

Interview date: Tuesday 12th and Wednesday 13th May online via Microsoft Teams

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

We are wanting to recruit a motivated and experienced support and recovery worker to support homeless and vulnerable guests at our daily drop-in, and in Hope House - our 4 bed supported house 

Responsibilities

Our support workers both work with guests in both Drop-in and in Hope House, but each takes a lead responsibility in one or the other of these projects. This post holder leads on the housing management responsibilities for Hope House.

Drop-in responsibilities :

· Welcome and assess first time guests, identifying priority needs.

· Signpost and support guests to access key statutory and voluntary services, especially housing, benefits, homelessness services etc

· Provide practical support and advice to guests , for example with helping with forms, bill enquiries, budgeting .

Hope House responsibilities

- Vet the suitability of potential residents and support them with their transition in/out of Hope House

· Hold weekly individual support sessions with residents

· Ensure tailored support plans (using Homeless Outcomes Star) are in place for each resident

· Identify “next step” housing options for residents and work with the residents to access these.

Oversee the safe and efficient running of Hope House, taking into account any relevant Supported Housing/ HMO specific requirements.

About the Role

Location: Cornwall (Agile / Field‑based)
Hours: 35 hours per week
Salary: £24,544.91
Contract: Permanent
DBS: Enhanced with Adults

Who We Are

At Rethink Mental Illness, we believe recovery is possible. We exist to improve the quality of life for people severely affected by mental illness by providing person‑centred, strengths‑based support that helps people live fulfilling, connected lives.

We work closely with individuals, families, and partner organisations to support recovery, independence, and wellbeing within local communities.

About the Role

We’re looking for a Lifestyle Support Worker to join our Cornwall Community team and support people with long‑term mental health challenges to live healthier, happier, and more connected lives.

In this role, you’ll work alongside other Lifestyle Support Workers, therapists, and multi‑disciplinary teams to engage people in meaningful activities that promote wellbeing, confidence, and independence. This could include:

• Supporting individuals one‑to‑one to build confidence accessing community spaces such as gyms, groups, or public venues
• Facilitating group activities such as healthy eating, wellbeing, or lifestyle sessions including activities in the community.
• Encouraging engagement in volunteering, recovery activities, and local community opportunities
• Supporting people to develop routines, life skills, and social connections

This is a field‑based role across Cornwall, with some administrative work based in NHS buildings and opportunities for agile working.

What You’ll Bring

We’re looking for someone who:

• Has experience supporting people with mental health needs in a community or support setting
• Is passionate about recovery, empowerment, and person‑centred support
• Can build positive, respectful, and professional relationships with service users
• Has experience in facilitating group work in the community.
• Is confident working both independently and as part of a multi‑disciplinary team
• Has strong communication, organisational, and basic IT skills
• Holds a full driving licence with access to a vehicle (essential for covering Cornwall)
• Believes in equality, inclusion, and strengths‑based approaches

Formal clinical qualifications are not essential — we value empathy, professionalism, and a genuine commitment to supporting others.

What We Offer

At Rethink Mental Illness, we’re proud to support our staff. You’ll receive:

• A comprehensive induction programme
• Regular supervision and reflective practice
• Ongoing training and development opportunities
• The opportunity to contribute to service development
• A supportive, values‑driven culture where your voice matters

Ready to Apply?

If you believe in recovery, want to make a real difference, and are passionate about supporting people to live well in their communities, we’d love to hear from you.

Rethink Mental Illness welcomes applications from all backgrounds and is committed to creating an inclusive workplace.

Why Work With Rethink Mental Illness?

At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a wide range of benefits:

• Inclusive Culture: Staff networks that champion diversity and inclusion
• Wellbeing Support: Access to our Wellbeing Hub, Employee Assistance Programme, and Unmind mental health app
• Recognition & Rewards: Discounts, cashback offers, and recognition through our PULSE platform
• Flexible Working & Generous Leave: 25 days annual leave plus bank holidays and your birthday off, with options to buy or sell leave
• Learning & Development: Structured onboarding and ongoing training
• Financial & Family Support: Pension scheme, enhanced family leave, and travel benefits
• Referral Bonus: Earn up to £300 for introducing someone to our team

Diversity, Equity & Inclusion

Diversity is important to us, and we value difference, inclusiveness, and belonging. By welcoming a wide range of perspectives and experiences, we strengthen our ability to support the diverse communities we serve.

We actively encourage applications from people of all backgrounds and identities and are proud to be a Disability Confident Employer and a signatory to the Race at Work Charter.

Becoming a Truly Anti‑Racist Organisation

We have an ambition to become a truly anti‑racist employer, campaigning organisation, and service provider. Through our Anti‑Racist Statement and Race Equality Action Plan, we are committed to accountability, learning, and meaningful progress.

About the role:

At our Harrow Road Assessment Hub in Westminster, you will work within this short stay service with a multi-disciplinary team setting. This role involves working alongside people to navigate complex situations with empathy, understanding, and consistency. You’ll be supporting clients who have experienced rough sleeping and may be facing multiple disadvantage, often alongside mental ill health and substance use, at a point where the right intervention can change everything.

As a Specialist Multiple Disadvantage Worker, you’ll go beyond traditional support. You’ll use psychologically informed approaches, with a strong focus on harm minimisation, dual diagnosis and recovery, to build trust, unlock engagement and help clients make sense of their experiences. You’ll deliver targeted interventions both one-to-one and through our in-house recovery programme, helping people move from crisis towards stability and longer-term accommodation.

You’ll work at the centre of a fast-paced, multi-agency system, building strong relationships with health, Adult Social Care and specialist services to make sure clients can access and sustain the support they need. Alongside this, you’ll bring specialist knowledge into the team, shaping best practice and strengthening how we respond to complex needs across the service.

This is a role for someone who is confident working with complexity, motivated by impact, and committed to ensuring people are not left stuck in cycles of homelessness, but supported to move forward and rebuild.

About you:

• You bring strong experience working with people experiencing multiple disadvantage, including mental health and substance use, and understand how these needs intersect.
• You’re confident using psychologically informed approaches, including harm minimisation and dual diagnosis, to engage people who may be ambivalent about support.
• You know how to build trust quickly, working in a non-judgemental, strengths-based way while maintaining clear professional boundaries.
• You’re skilled at navigating systems and advocating for clients, working effectively with external services to improve access and outcomes.
• You’re able to manage complexity, using your judgement to prioritise, problem-solve and respond calmly in challenging situations.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 10th May at midnight

Interview date: Thursday 21st May online via Microsoft Teams

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

Young Carers Male Sessional Worker  

Do you enjoy working with young people? Are you interested in supporting Young Carers by delivering engaging activities that promote wellbeing, reduce isolation and give them a break from their caring responsibilities? 

Then this job is for you! 

Job Title: Young Carers Male Sessional Worker 
Location: London, Wandsworth – Wandsworth Carers’ Centre (office-based and community/outreach) 
Contract Type: Sessional / Zero Hours Contract 
Salary: £15 per hour 
DBS Check: Enhanced required 

We are seeking a male flexible, reliable, and enthusiastic Sessional Worker to support the delivery of services for Young Carers aged 5-16. Due to an increase in trips and off-site activities, and to ensure we provide appropriate support for all young people- particularly our male Young Carers - we are particularly seeking a male sessional worker to join the team. The role involves two key parts. The first is helping to deliver engaging, age-appropriate activities that promote wellbeing, reduce isolation, and give Young Carers a break from their responsibilities. The second is supporting with outreach to local schools, colleges, community settings and professionals to identify and engage Young Carers. 

About The Role: 

You will work across two key age groups- 5-11 and 12–16 - delivering and supervising activities, supporting events and trips, and providing behavioural management where needed. You will deliver awareness training sessions, run stalls and aim to identify and engage Young Carers in the community. You will also help ensure young Carers feel heard, included, and supported as they navigate the challenges of their caring roles. We are particularly looking for a male sessional worker who is available for our upcoming residential trip to the Young Carers Festival on the 26th – 28th June and a day trip to Southend-On-Sea on the 6th June.  This is a sessional role, therefore hours are not guaranteed but will be offered based on project need.

Key Requirements Include: 

• Experience working with children, young people, or vulnerable groups 

• Ability to communicate sensitively and effectively with young people and their families 

• Reliable, punctual, and flexible 

• A strong understanding of professional boundaries and confidentiality 

• Willingness to work evenings and weekends 

• Commitment to equality, diversity and inclusive practice 

About Wandsworth Carers’ Centre: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.  In short, we are the Carer's friend and advocate, often helping Carers through difficult times. 

Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Benefits of working for Wandsworth Carers’ Centre:   

Friendly team and working environment, contributory company pension, ongoing training and development opportunities and an employee assistance program.  

Closing date: 15th May 2026

Please note we will be interviewing candidates as suitable applications come in and therefore reserve the right to close this vacancy before the stated closing date. We encourage applications as soon as possible. 

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Multiple Disadvantage Refuge Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service 

The Multiple Disadvantage role is aimed at providing specialist support services to women living in refuge with multiple needs, who have experienced domestic, or sexual violence and who have mental illness or use substances problematically. You will liaise with partner agencies ensuring services delivered are of the highest standard in line with the organisation aims and objectives.

About the Role 

You'll be working with women in refuge across two London boroughs if applying for the 37.5hrs creating tailored support plans to address their immediate practical and emotional needs. This includes conducting risk assessments and safety plans, helping with benefits and budgeting, and exploring pathways for resettlement. You'll also promote social inclusion, encourage independence, and help women build resilience. Ultimately, you'll be creating a support network and enabling engagement with other services.

About You 

You have hands-on experience in specialist support services, working directly with women and families facing multiple challenges. Your case work has focused on offering proactive and emotional support to women recovering from domestic abuse. You are adept at collaborating with various agencies, always approaching these partnerships with a professional and proactive attitude.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Shine supports a community of over 15,000 members living with spina bifida and/or hydrocephalus, including 5,000 children and young people (0–25).

You will be delivering high-quality support and creating opportunities for children and young people living with spina bifida and/or hydrocephalus and their families/carers. Supporting Shine members to lead healthy, independent, and fulfilling lives by improving condition management and fostering connections within the Shine community. 

This role will focus on children and young people (0–25), you will be primarily working within the Children, Young People and Families team. However, there will be occasions when you will work across age groups to ensure the best outcomes for our members. 

The role is home-based but you will be required to attend regular clinics in London including GOSH (Great Ormond Street Hospital). Other travel across Southern England including Bristol, Devon and Hampshire may be required. There will be occasional travel required across wider areas and nationally including attendance at events, conferences and meetings at our head office in Peterborough. 

Benefits: 

• Competitive salary: Review due April 2027 

• Regular working hours, and no shift work (some very occasional weekends or evenings)   

• 3% pension contribution 

• 25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year 

• Additional annual leave awarded for ‘long service’ 

• Opportunity to purchase additional annual leave 

• Broadband allowance for home-based roles 

• Life insurance after 12 months’ employment   

• Access to our Employee Support Programme and Mental Health First Aiders  

• Support to learn and develop  

How to apply  

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.  

If you would like to discuss the role please email Gill Valentine, Deputy CEO, to arrange a convenient time for a call.  

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

*Please note applications without a supporting statement will not be accepted* 

We understand that you may wish to use AI tools to help you with some aspects of your application, but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications.  

Closing date:  Monday 17th May 2026 at 11pm  

Interviews:  Tuesday 26th May 2026  (Virtual) 

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.  

Please see full details on the Job Description and Person Specification document below and on our website.

Church Engagement Support Officer

Permanent, Full Time, Hybrid working (2 days per week in the office)

Location: Warrington

Salary: £30,697 per annum

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Central Supporter Engagement Advisor, the Church Engagement Support Officer will focus on inspiring and engaging churches, Christian Aid groups, and the public across UK to support Christian Aid’s mission.

The post-holder will build and maintain relationships, maximising participation in appeals and campaigns, providing fundraising support, and managing feedback to uphold Christian Aid's reputation, and will ensure donations and gifts are processed efficiently in the CRM system to meet donor requirements and maintain accurate supporter information for effective contact, building relationships based on trust and openness.

Some of the main responsibilities of the Church Engagement Support Officer include:

• Build trust-based relationships with supporters to deepen their connection with Christian Aid’s mission, proactively engaging with new and lapsed churches to inspire them to give, act, and pray.
• Provide high quality stewardship to supporters making donations, processing payments quickly, effectively, and accurately, and manage associated data with care and diligence.
• Collaborate across a diverse range of audiences to provide tailored advice and support, enabling impactful fundraising efforts. 
• Understand supporter perspectives by maintaining open communication and aligning interactions with Christian Aid's values, while critically evaluating processes to improve engagement during key campaigns and appeals.
• Commit to high-quality interactions with supporters, consistently managing feedback and complaints to uphold Christian Aid’s values and goals. 
• Maintain accurate supporter information on the CRM system, and ensure donations and gifts are processed effectively to maximise impact. 
• Contribute to impactful projects by developing supporter knowledge and providing training to colleagues, strengthening supporter relationships and engagement. 

About you

Who we are looking for:

Essential:

• Demonstrable experience of customer care and the importance of building relationships.
• Demonstrable experience and confidence in engaging supporters over the phone and discussing financial giving. 
• Experience of using supporter/customer database.
• Ability to actively listen to supporters on the phone, identifying relevant opportunities for further engagement. 
• Developed communication skills to influence verbally; inspiring and encouraging engagement.
• Ability to maintain focus in a busy environment and retaining attention to detail.
• Ability to work collaboratively with a variety of teams and colleagues. 
• Ability to analyse and interpret information to achieve required outcomes. 

Desirable:

• Experience of working with volunteers to maximise fundraising and engagement.
• Knowledge of digital fundraising and marketing.
• Knowledge of Christian church structures across England, Scotland and Wales.
• Welsh speaking.
• Familiarity with financial processing. 
• Knowledge of global development issues and Christian Aid’s work.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Housing First Engagement Worker

Contract- Fixed term until 31st December 2027

Salary- £32,585 per annum pro rata for part time

Hours – Part time –31.25 per week

Location- Newcastle/South Tyneside

Closing date: Monday 4th May 2026 at 11.30pm

Do you have a good level of knowledge and experience of supporting people with multiple disadvantage in a housing setting? Then join Shelter as a Housing First Engagement Worker and you could soon be making a real difference to people affected by the housing emergency.

About the role

As an Engagement Worker, you will be pivotal in delivering Shelter’s purpose to defend the right to a safe home by enabling those we assist to enforce their housing rights. You will be a key member of the Housing First team in South Tyneside, delivering intensive support to a small number of individuals with multiple disadvantage, to move from homelessness to sustaining a tenancy. You will need to form links with partner organisations and agencies and your role will be fundamental in supporting someone on their journey through Housing First, supporting up to seven clients at any one time.

About you

You will need experience of support work, a proven ability to listen to, engage and work with individuals and communicate effectively with a variety of stakeholders, especially substance misuse services, health and probation and people with lived experience of homelessness. You will have an awareness of working in a trauma informed, strengths based approach to help people with multiple disadvantage, as well as having experience of writing and implementing person centred support plans and writing detailed case-notes.  Also, you have flexible time management skills and are comfortable collaborating with people from other teams and organisations.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

Shelter North East has been based in Newcastle, covering advice across 12 Local Authorities, for over 25 years and is made up of teams delivering housing advice and support, administration, legal casework and DIY Skills. We also have colleagues covering Community Fundraising and Organising, Client Involvement and Business Development.  

One of our main focuses is systemic change, which we achieve through offering direct advice to clients, as well as training to partners and volunteers to build capacity across the housing sector. We aim to positively influence procedural and policy changes that will improve the experience and outcomes for all those with housing needs in the North East. 

 About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

If you would like to discuss the role please contact Sarah Hilditch, Team Leader by email - see job ad

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 350 words each.

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:

• We learn from our experiences and are open to risk
• We work together to achieve a shared purpose

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Location:

• Charlestown Youth Centre [x1 position] - Southdown Cres, Manchester M9 7DQ
• Partington Youth Centre [x1 position] - 118 Moss Ln, Partington, Manchester M31 4FA
• Norbrook Youth Centre [x1 position] - Bordley Walk Wythenshawe Manchester M23 0AR

Contract: Permanent, Part-Time

Hours: 17.5 hours per week, worked flexibly to meet the needs-led nature of the programme. The role is primarily evenings typically across 3–4 days, with occasional weekend work.

Salay/Grade: Grades 4–5 FTE £26,403 - £32,061, pro-rata. Actual £12,453 - £15,122, dependent on qualifications and experience, for 17.5 hours/week plus 5% employer pension. 

Annual Leave: 25 days plus Bank Holidays (pro-rata)

Join Greater Manchester Youth Federation (GMYF)—a long-established charity running vibrant youth centres across Greater Manchester. We’re dedicated to raising aspirations and creating opportunities for young people, especially those facing disadvantage, through exciting activities, outreach, and outdoor adventures. Our approach champions youth voice, inclusion, and building confidence and resilience. We offer outdoor education, including residentials at our own Ormside Mill site in Cumbria and other sites nationwide.

Key Responsibilities

• Develop positive relationships with 8–16-year-olds using a young person-centred approach
• Plan and deliver engaging centre-based and outreach sessions
• Requirement to attend overnight residentials throughout the year (during the week and/or weekends)
• Support Outdoor Education, DofE, and adventure programmes
• Champion youth voice, leadership, and social action
• Monitor progress and ensure a safe, inclusive environment

While the post includes both youth and play sessions, we are particularly keen to attract applicants with youth work experience to strengthen this area within the team.

About You

•  Experience working with young people
• Commitment to inclusive, relationship-based youth work
• Reliable, approachable and able to work well as part of a team

Why Join GMYF?

• Make a real difference to young people
• Access high-quality training, CPD and development opportunities
• Work in a supportive, values-led organisation

Person Specification

Essential

• Experience of working with young people, demonstrating a young person-centered approach
• Good understanding of safeguarding and risk management
• Able to build and maintain positive relationships with young people
• Experience planning and delivering activities, projects and individual interventions on issues relating to young people’s health and wellbeing
• Good organisational and communication skills, including working with partner agencies
• Experience of record keeping and data capture using MIS systems including recording young people concerns
• Understand and implement policies and procedures, including completing risk assessments
• Implement innovative approaches and creative ways of engaging young people
• Strong team working skills and professionalism at all times

Desirable

• Youth Work Qualification L3 or above
• L2 safeguarding qualification or willingness to obtain in first 3 months
• Experience working creatively
• Experience of youth participation and using skills to capture the voice and views of young people
• Experience working 1 to 1 with young people and in small groups
• Ability to utilise technology and IT packages to develop projects with young people
• Driving license/access to car and/or willing to train to drive minibuses
• Experience of leading social action projects with young people
•  First Aid & Fire Marshal certificates or willing to obtain in first 3 months

Other Requirements

GMYF is committed to safeguarding and promoting the welfare of children and young people; the applicant will be subject to safer recruitment checks including enhanced DBS.

GMYF is an equal opportunities employer and we welcome applicants from all backgrounds.

This is a UK-based post, and applicants must be living in and have the right to work in the UK. If applicable, please detail your Visa status in your covering letter. 

Please let us know if you need us to make any adjustments during the application or recruitment process and we’ll be happy to support you.

Closing date for applications: Tuesday, 12th May, 12noon.

Interview date:  This role includes a two-stage interview process.  Candidates must be available to attend both stages.

• Stage 1 – Panel interview on Monday, 18th May 2026
• Stage 2 – Young people engagement session on Wednesday, 20th May 2026

Start Date: As soon as possible, subject to the completion of pre‑employment checks, including DBS and onboarding

We are opening a new detox centre and are looking for Support Workers to provide safe, compassionate, and practical support to individuals undergoing detoxification in a structured, trauma-informed environment.

Key responsibilities:

• Provide day-to-day support to clients during detox, ensuring safety, dignity, and wellbeing
• Recognise and respond to signs of withdrawal, deterioration, or crisis, escalating concerns appropriately in line with protocol
• Act as a keyworker for allocated clients, offering consistent support and engagement
• Carry out regular welfare checks and monitor clients’ physical and emotional presentation
• Support safeguarding practices and report concerns in line with policy
• Assist with drug and alcohol testing in line with training and procedures
• Support safe medication administration in line with policy and competency assessment, and report any side effects or concerns.
• Follow health & safety, infection control, and lone working procedures at all times.
• Work collaboratively with multidisciplinary professionals (e.g. nurses, clinicians, therapists) to ensure safe and effective care.
• Liaise with community services and professionals (e.g. housing, probation, recovery services) to support move-on following detox
• Maintain accurate electronic records and contribute to handovers and team communication
• Support with practical tasks as required, including maintaining clean and safe communal environments

Essential criteria:

• Experience in a support, care, or people-focused role
• Strong verbal and communication skills
• Understanding of safeguarding and willingness to follow safeguarding procedures
• Ability to recognise risk and respond appropriately, including escalation of safeguarding or medical concerns.
• Ability to build professional and supportive relationships with vulnerable individuals
• Willingness to complete mandatory training (e.g. safeguarding, first aid, de-escalation, substance misuse).
• Basic computer literacy and confidence using electronic systems
• Calm, reliable, and compassionate approach, including in challenging situations
• Willingness and ability to work across different shift patterns, including some weekends, as required by the service

Desirable:

• Experience in mental health, substance use, recovery, or related services
• Understanding of trauma-informed approaches
• Experience of key-working or supporting individuals with complex needs
• Knowledge of detox or recovery pathways
• Experience liaising with community or statutory services
• Experience working in a multidisciplinary team

We offer:

• Full training and ongoing development with scope for progression
• Supportive team environment
• Regular supervision and reflective practice
• Opportunity to be part of a new and developing detox service

This role requires working shifts, including evenings, weekends, and potentially nights.

Enhanced DBS required.

Job Title:  Community Outreach Worker

Reports to: Head of Policy and Campaigns

Location: Remote working

Salary:             £35,000

Contract:       18 months fixed term contract

Hours:             35 hrs per week. Office hours are 9.00 – 17.00

About the role

We’re looking for an engaging, empathetic and self-reliant outreach worker to join our dedicated team working to deliver support and practical advice to a community that has suffered as a result of the biggest treatment scandal in NHS history.

This is an opportunity to work for an organisation with a 75-year track record of effective advocacy for our small community of people living with genetic and acquired bleeding disorders and their families. Most importantly, this role has the potential to directly improve peoples’ lives.

Around two thirds of our members are impacted by the contaminated blood scandal of the 1970s and 80s, which was recently investigated by the Infected Blood Inquiry. The resulting report in 2024 recommended improved health resources for people with bleeding disorders as well as compensation and support for those infected and affected by the scandal.

Although significant progress has been made, there’s a lot more to do. Many of the community feel isolated and with the Infected Blood Inquiry now closed there is a need for people to maintain and develop connections with others that understand what they have and continue to endure. It is vital that the community has a safe environment to express their views and seek help and support.

Part of the role will involve supporting the future generations of affected families ensuring they have the support and care they need to live their best lives.

Background and purpose

We are the only UK-wide charity for all those affected by a genetic bleeding disorder, a community of individuals and families, healthcare professionals and supporters.

For more than 75 years we have campaigned for better treatment, been a source of information and advice and supported people living with life-long conditions.

We want to ensure that everyone affected by a bleeding disorder:

Lives the best life that they can

Never feels alone or isolated

Feels empowered and confident.

We do this by:

Improving understanding about living with a bleeding disorder

Providing support at all life stages

Influencing and advocating on policy and access to treatment.

More than 40,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of the Haemophilia Society is free and open to all.

Key responsibilities:

• Engage with the infected blood community to understand their ongoing needs and the support that could be of value.
• Develop and deliver a series of engagement events to support the community and fulfil the identified needs.
• Feedback to the Haemophilia Society issues, needs and concerns raised by the infected blood community.
• Engage with external stakeholders who support and deliver services for the infected blood community.
• Explore additional resources available that may be useful to the community and where appropriate develop additional resources.
• Liaise with other charities active in this space across the UK.
• Track engagement with events and gather feedback on the objectives of the meetings.

Qualities, skills, and experience

• Demonstration of the ability to work independently and the ability to develop and deliver a series of events.
• Experience of delivering support for a community.
• Excellent organisational skills and ability to plan ahead, keep records, manage deadlines, prioritise workload and maximise your use of time.
• Ability to work in a team as well as to use individual initiative and judgement.
• Be an active listener who can treat people with respect and dignity and keep confidentiality.

Personal qualities

• A warm, compassionate and empathetic personality with the ability to develop positive relationships with people from all backgrounds.
• Resilience and ability to adapt to changing need and environment.
• Be an effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and THS.
•  A highly motivated, supportive and collaborative team worker.
• Values-driven with a proven commitment to social inclusion and equal opportunities.

Other requirements

• This role will require extensive travel throughout the UK and to work varying hours including evenings and weekends as required.
• This role will be home based with a requirement to visit the office in London for key meetings and events. 
• Due to the nature of our work with children and vulnerable adults, this role will require a DBS check and checks on previous employment.

What we offer:

Competitive Salary

Generous Pension

Private Healthcare

Contribution Agile Working

25 days’ holiday (pro rata) plus an additional day for each year of service up to 5 years

The Haemophilia Society is an equal opportunity employer.

We are looking for a Drop-in Support Worker to join the team at MASH as Maternity cover and provide support to women.

Using a gender and trauma-informed approach, the Drop-in Support Worker will manage our city centre Drop-in Centre and support the women who attend. This will involve managing volunteers, providing support and advice to women, and delivering a range of activities.

We believe in choice and empowerment, focusing on the material impact and reality of women’s lives, and how we can work with women to create the change that works for them. We hold a strong belief in women’s assets, talents, skills and abilities. Through our services we partner with women as they access and navigate services to aid recovery and realise their goals.

MASH is the only organisation in Greater Manchester which exists specifically to support women who sex work. Through our range of services we build trusted relationships with women to keep them safer, healthier and more equipped to take control of their lives.

To work with other members of the MASH team to achieve the following outcomes:
• To improve women’s health
• To improve women’s wellbeing
• To increase women’s safety
• To enable women to identify and achieve their goals
• Women who sex work are heard, understood and experience less stigma
• Other agencies and policymakers understand the needs of women

Main Purpose of the Job
Engagement involves motivating residents to participate in physical, intellectual, or social activities to enhance their overall wellbeing.

• Deliver a resident-centred, integrated engagement programme within a designated residential or nursing household.

• Develop and lead personalised engagement plans tailored to each resident.

• Collaborate with healthcare workers, nurses, therapy staff, engagement leads, and volunteers to implement plans effectively.

• Support group activities, events, and outings that bring residents together across households.

Equal Opportunities
Nightingale Hammerson is committed to equality of opportunity in both service delivery and employment. All team members are expected to promote this in their work.

Health and Safety
All staff are responsible for maintaining their own health and safety and exercising reasonable care in their duties.

Values
All team members are expected to uphold: Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.

Key Responsibilities

Leadership

• Act as a role model in delivering person-centred engagement.

• Lead and support individual and group activities, including end-of-life engagement.

Engagement Planning

• Create, implement, and regularly review individual engagement plans.

• Work with therapy teams to align activities with residents’ needs, preferences, and histories.

• Maintain accurate records and update plans monthly.

• Promote and embed person-centred care through coaching and guidance.

• Monitor and evaluate the impact of engagement activities.

• Ensure inclusion of Jewish cultural elements, including Shabbat and festivals.

Management & Administration

• Ensure resources are available for effective engagement delivery.

• Manage risks in line with organisational policies and maintain risk records.

• Follow health and safety procedures at all times.

Relationship-Centred Care

Team

• Work closely with care teams and managers.

• Attend meetings and contribute to multidisciplinary discussions.

Families

• Involve families in engagement planning and attend relatives’ meetings.

Volunteers

• Support and supervise volunteers to enhance engagement delivery.

Flexibility

• Adapt activities to meet residents’ needs, including occasional evenings and weekends.

Other Duties

• Stay updated on best practice in engagement and activities.

• Contribute to organisational development and research initiatives.

• Undertake additional duties as required.

If you want, I can also compress the person specification section in the same style.