Engagement support worker jobs
JOB TITLE: SEND Engagement and Participation Officer
LOCATION: Slough
HOST ORGANISATION: Together As One
RESPONSIBLE TO: Senior Manager – Together As One
Purpose of the Role:
To work across Slough to develop and embed processes that enable the participation of children and young people (CYP) with Special Educational Needs and Disabilities (SEND) in decision-making and service planning, delivery, and evaluation.
This role involves empowering CYP with SEND to make a difference, helping them develop their skills, abilities, and confidence to contribute positively to outcomes for other children and young people. The postholder will work collaboratively with partners across education, health, social care, and the voluntary sector to ensure best practice in participation, and that SEND CYP have a strong voice in shaping local services.
This is a specialist role requiring a senior participation officer with knowledge of reasonable adjustments, safeguarding, service design, and co-production, as well as experience of working with CYP with SEND. Creative, enthusiastic candidates with a desire to learn are encouraged to apply.
The post links directly to Slough’s SEND improvement outcomes, particularly empowering CYP with SEND to influence local policy, service design, and review services to better meet their needs.
Interview Process: Shortlisted candidates will be invited to deliver a presentation or lead a short activity with a small group of young people with SEND as part of the interview process. Interviews are scheduled to take place in the afternoon and early evening of Wednesday 11th February.
Key Tasks
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Work collaboratively with relevant partners (education, health, social care, voluntary sector, parents/carers) to promote an ethos of inclusive participation.
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Build and coordinate a network of participation and co-production across Slough to enable CYP with SEND to give their views and contribute meaningfully to service development.
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Co-produce a range of additional participation opportunities with CYP and partners to ensure their input informs services, policy, and decision-making.
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Apply a range of participation and engagement methodologies, including face-to-face, digital, and social media, to engage CYP with SEND.
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Identify and support CYP with SEND to participate, providing appropriate mechanisms and support for diverse communication needs.
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Collaborate with other ‘Youth Voice’ workers and youth participation initiatives to share best practice and develop training/resources for authentic inclusion.
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Act as an advocate for SEND CYP’s rights to be heard in decision-making, recruitment, training, and policy development.
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Promote accessibility and inclusivity, championing diversity across age, gender, gender orientation, sexual orientation, race, religion or belief, socio-economic status, and disability.
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Promote understanding of inclusive participation practices, challenging under-representation and unconscious bias.
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Establish processes to report findings strategically and via diverse communication channels.
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Engage in regional or national youth participation projects as required.
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Demonstrate understanding of inclusion, diversity, and equality in all aspects of work.
PERSON SPECIFICATION
Essential Skills, Abilities and Knowledge
(assessed at application and interview stage)
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Strong understanding of the needs of CYP with SEND, including autism, learning disabilities, speech, language and communication needs, and social, emotional and mental health needs, demonstrated through professional experience in a variety of settings.
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Knowledge of, or willingness to learn about, different communication needs, including non-verbal communication and alternative and augmentative communication (AAC), and the ability to make reasonable adjustments to enable meaningful participation.
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Ability to plan, design, and deliver fun, creative, and inclusive sessions for CYP with SEND that actively engage participants, build confidence and skills, and meet pre-identified objectives.
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Direct experience supporting CYP to engage in social action, youth forums, consultations, campaigns, or other participation initiatives.
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Confidence in applying a range of engagement techniques for both face-to-face and digital settings, including creative use of social media to reach CYP with SEND.
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Demonstrated empathy and understanding when working with CYP, parents, and carers.
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Ability to inspire and build positive relationships with CYP, recognising potential barriers and difficulties they may face in participation.
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Positive attitude towards diversity and inclusion, with experience of embedding equality of opportunity into daily practice.
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Knowledge of relevant legislation, guidance, and frameworks relating to CYP and participation (e.g., Children and Families Act 2014, Equality Act 2010, UNCRC, Children Act 1989, safeguarding procedures).
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Experience of producing engaging reports and communications for different audiences, including CYP, parents/carers, commissioners, and partner organisations.
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Flexible and able to manage priorities across a fast-moving workload, with the ability to work independently and collaboratively as part of a team.
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Ability to meet the travelling requirements of the role and availability to work evenings and occasionally weekends.
Desirable Skills, Abilities and Knowledge
(assessed at application and interview stage)
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Knowledge of the role of key services (education, health, and social care) in the lives of CYP with SEND.
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Experience in planning, coordinating, and delivering projects or events with/for CYP, on time and within budget.
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Experience of empowering young people to develop their own projects and articulate their views to decision-makers.
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Experience in planning and facilitating engaging training or group work with young people and/or professionals.
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Experience in service user evaluation programmes or youth consultation initiatives.
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Knowledge of relevant social media channels and creative methods for engaging CYP with SEND.
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Experience of innovative methods to promote participation and co-production with CYP, ensuring inclusivity and accessibility.
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Qualifications or experience relating to youth engagement, youth work, social work, teaching, volunteering, or similar professional settings.
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Professional qualification in Youth Work, or working towards one.
Reasonable Adjustments and Accessibility
Together As One is committed to promoting equality, diversity, and inclusion in all aspects of our work, including recruitment. We welcome applications from candidates with Special Educational Needs and Disabilities (SEND) and are happy to make reasonable adjustments throughout the application and interview process.
If you require any support or adjustments, such as accessible formats, additional time, alternative ways to complete assessments, or assistance at the interview, please contact Rob Deeks (details below). We will work with you to ensure the process is accessible and allows you to demonstrate your skills and experience fully.
The client requests no contact from agencies or media sales.
ROLE PROFILE: Carers Wellbeing Worker
Responsible to: Services Manager/Senior Wellbeing Worker
Key Internal Stakeholders: Bridgend Carers Wellbeing Team
Engagement teams
Finance team
Wider hub teams
External Stakeholders: Commissioners
Unpaid carers
Partner organisations
Responsible for: Volunteers
Location:Hybrid: Home, office and community based
Salary: £24,285.69 pro rata
Hours of work: This role is permanent, of 16 hours per week.
Monday – Friday, flexible between 8am – 7pm
Key Purpose / WHY?
The Carers Wellbeing Worker will support unpaid carers across Bridgend to establish ‘What Matters’ to them and provide bespoke, person-centred information, advice and guidance to those accessing our services, including, one 2 one support, group work and activities, as well as signposting and referring to relevant agencies for additional support including working with the unpaid carer to complete a proportionate carers assessment to help them on their caring journey.
Working with the senior Carers Wellbeing worker to develop and deliver of a targeted outreach support programme, building on existing partnership working and connecting carers to community resources, preventing the need for escalation to statutory services.
Key Responsibilities / WHAT?
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To be the key contact for all enquiries around the Bridged Carers Wellbeing Service, including monitoring referrals, Bridgend Carers Wellbeing inbox, telephone or online enquiries and referrals through WCCIS.
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To identify, engage with and support individuals who may be in an informal unpaid caring role including carers from seldom heard groups.
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To work with unpaid carers and assist them to articulate ‘what matters to them’, their desired outcomes and signpost / refer individuals to relevant support service to enable them to achieve those outcomes within their own communities.
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Undertaking proportionate carers assessments and reviews – identifying areas of need or change and producing support plans, to achieve outcomes that support the carer to become self-reliant and build a network of support.
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To deliver a regular programme of outreach and engagement events, taking Bridgend Carers Wellbeing services into the community and working in partnership with carers support services. Feeding back suggestions and ideas to the Senior Carers Wellbeing worker to support development of targeted outreach across Bridgend.
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To work with key stakeholders including Bridgend Council, Cwm Taf Morgannwg University Health Board, Third Sector, and other external organisations across Bridgend, in a professional manner.
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Accurate and timely recording and reporting on CRM to support with monitoring requirements.
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The post holder will be expected to be flexible, responsive to change and can organise their own workload daily and to support the demands imposed by the service.
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Support the promotion and marketing of Bridgend Carers Wellbeing services and other carers support services.
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Promoting Carer Awareness through events such as Young Carers Action Day, Carer’s Rights Day and Carer’s Week.
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To adhere to the requirements of Data Protection Legislation and Information Security and Confidentiality policies and procedures.
Volunteer management, workforce planning and development
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Lead by example to build a culture of trust, engagement, learning and continuous improvement to enable staff & volunteers to act as effective ambassadors for the organisation and its services.
Service Development
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Involving, engaging, and consulting with carers to contribute and evaluate current services and shape future services.
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Making individual contributions in staff meetings, supervisions, observations, and reviews, to improve carers health and wellbeing.
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Work within TuVida’s policy framework including safeguarding, health and safety standards and equality and diversity.
Culture
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Role model behaviour with volunteers and wider staff team consistent with the values of the organisation.
General
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To be committed to safeguarding and promoting the rights and welfare of carers and the people they care for.
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To comply with the Code of Practice and Code of Conduct for employee.
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To contribute to the organisation’s public profile and influence / foster good relations with statutory and voluntary bodies.
We are an organisation led by our culture and values.Our expectation is that all employees will adhere to behaviours that demonstrate these values in everything they do and all decisions they make.No matter what role an employee holds in the organisation, we expect them to operate with compassion for our customers and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behaviour that compromises the reputation or values in any way.
Vision
Values
A society where every person who is ill or disabled and every carer can live well and enjoy life
Pioneering – we will continuously try new approaches and ideas, challenging the status quo.
Uncompromising – we will do what we say we are going to do and when we are going to do it.
Compassionate – we are committed to enabling people to have choice over their care and support.
Person Specification
Essential
Desirable
Qualifications
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Level 3 Health and Social Care – or willing to work towards
Experience
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Experience of social care issues and knowledge relating to Adults and Children’s Services provision, including the private and third sector
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An understanding of the needs of carers (young and adult carers), people with a disability, dementia, mental health, substance misuse and people experiencing illness
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Experience of working with a wide range of groups and organisations.
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Experience of multi-disciplinary working across health and social care partners
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Previous experience of working with unpaid carers and their families
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Previous experience of working with Information Advice and Guidance services
Skills & abilities
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Excellent verbal and written communications skills
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Ability to manage and work within a limited budget.
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Must be able to meet deadlines effectively.
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Ability to gather and collect data and information, prepare reports.
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Able to demonstrate the ability to think innovatively and to not accept the status quo.
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Able to demonstrate an ability to assimilate and understand information to provide the correct advice and information quickly and accurately.
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Excellent recording skills including the use of ICT within the workplace (i.e., Microsoft Office, Outlook)
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Previous experience of using CRM e.g., Charitylog or upshot etc.
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Previous experience using WCCIS.
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Experience of presenting information to groups of people
Personal qualities
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Self-aware and able to articulate your own values, strengths and limitations can identify own emotions and prejudices and how these affect decisions and behaviour.
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Reliable and consistent
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Able to acknowledge mistakes and use them as learning opportunities.
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Able to manage stress and pressure and how this may impact on others around them
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Ongoing personal and / or professional development
Knowledge
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A knowledge of and a commitment to equal opportunities
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Knowledge and understanding of relevant legislation for health and social care
Other
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Willing to be flexible with their hours of work and willing to work outside of normal office hours when required, including occasional weekend work when the service needs require.
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Commitment to the values of TuVida
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Current driving licence and access to a vehicle for work purposes.
Job Title: Victim Support Case Worker (London)
Salary: £23,400 (£29,250 FTE) + London Weighting (£4,680 for inner London, £3,510 for outer London)
Hours: 30 hours per week, or 0.8 FTE.
Contract: 12-month fixed term contract (continuation subject to funding)
Annual Leave: 18.5 days plus bank holidays
Based: Hybrid, London
About NUM:
National Ugly Mugs (NUM) is an award-winning charity with a mission to ‘end all forms of violence against sex workers.’ NUM provides a mechanism for sex industry workers to report crimes and harm they experience and share this information within their communities to warn others of potentially dangerous individuals and situations. We have a dedicated casework team of industry experts who support sex workers to further access criminal justice remedies and other services as determined by these victims/survivors to cope and recover from crimes they experience. We also host a range of other projects in racial justice, mental health, drop-in support (Scotland), and vocational exploration.
Role Summary:
National Ugly Mugs is looking to recruit a Victim Support Case Worker to provide greater access to justice and protections for sex workers based in or touring in London. The role will also involve contributing to the writing and quality assurance of harm reduction tools and resources, ensuring they are accurate, accessible, and responsive to the needs of sex workers. The post holder will work across multiple agencies, from victim support services, Citizens Advice, SARCS, specialist sex worker support organisations to those providing services to sex workers, and sex worker-led groups. They will work with police and Met officials via working groups or direct engagement with BCU SPOCs to support reporting to police.
The Victim Support Case Work plays a part in maintaining a wide network of practitioners and officials, both local and national, to ensure that we are victim-centred and provide resources in ways that are individualised and safest for sex worker survivors as part of prevention, victim support and recovery. As such, the postholder will engage with other sex worker-led groups and rights activists, and will be provided with relevant training and clinical supervision to support them in this role.
If you are passionate and knowledgeable about sex worker rights and victim support, you could be the person we are looking for!
Applications from people with lived experience are desirable.
Role Purpose:
To provide a pro-active victim support to marginalised and racialised sex workers when they are victims of crime by working within and outside of the criminal system and in partnership with other frontline support services and the police.
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Provision of victim support case work to London-based sex workers
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Risk assess and help members keep safe.
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Support members to access resources in keeping with their rights and entitlements.
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Support members to access (mental) health and other services they require.
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Monitor and keep members informed of case progress.
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Provide support through the criminal system from report to court and beyond.
Documents below contain and a full person specification and the main responsibilities of the role.
How to Apply:
Please send a CV and a cover letter, explaining why you’re interested in the post and how you fit the person specification, to admin[at]nationaluglymugs[dot]org, or apply via Charity Job by 5:30pm (UK time) on Friday 6th February. NUM aims to hold interviews from February 10th 2026 but encourages people to apply as soon as possible as the job advert may close early if the right candidate is found.
We actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org. We can also be contacted for any queried relating to this role.
Please send a CV and a cover letter, explaining why you’re interested in the post and how you fit
the person specification, by 5:30pm (UK time) on Friday 6th February.
The client requests no contact from agencies or media sales.
Support Worker (Women’s Homelessness)
Esther Women Supported Community, Exeter (on-site)
25 hours per week | Fixed-term (12 months, with potential to extend)
£13.29 – £13.65 per hour | 6 weeks’ annual leave (pro rata)
Make a real difference in women’s lives
Are you passionate about supporting women to rebuild their lives after homelessness and trauma? Do you believe that everyone deserves more than just a roof over their head?
At Keychange, we’re looking for a Support Worker to join our Esther Community in Exeter — a small, specialist service providing safe, trauma-informed accommodation for women experiencing homelessness.
About Esther Community
Esther Community offers a supportive, all-female environment where women can begin recovery, rebuild confidence, and prepare for a more secure future. Our women’s provision consists of five self-contained bedsits, alongside shared communal spaces and a garden, creating a calm and respectful place to live.
As a Christian charity, we are inspired by Christ’s example of love and service — but we warmly welcome people of all faiths and none, both as residents and colleagues.
About the role
As a Support Worker, you’ll play a vital part in the day-to-day running of the service and in supporting women on their individual journeys. This is a varied and rewarding role combining practical support, emotional encouragement, and casework. There is some flexibility to autonomously choose your working hours to suit your schedule.
You will:
- Build trusting relationships with women and provide strengths-based, person-centred support
- Act as a key worker, supporting women to identify goals around health, wellbeing, housing, education, employment, and relationships
- Carry out assessments, support planning, reviews, and accurate case recording
- Support women to access benefits, housing, and external services
- Work closely with partner agencies to ensure joined-up support
- Help maintain a safe, welcoming, and well-run living environment
- Respond calmly and professionally to challenging or crisis situations
- Contribute to a supportive, values-led team culture
Who we’re looking for
You don’t need to tick every box — we’re looking for someone with the right values, attitude, and resilience, alongside relevant experience.
Essential:
- Understanding of the issues facing women who are homeless or vulnerably housed
- Experience supporting women with complex needs
- A non-judgemental, caring and flexible approach
- Strong communication and relationship-building skills
- Ability to remain calm in stressful or crisis situations
- Commitment to safeguarding and promoting women’s wellbeing
- Experience in supported housing or homelessness services
Desirable:
- Relevant qualification (e.g. social care, housing, mental health)
- Training in trauma-informed practice or mental health
- Knowledge of housing legislation or welfare benefits
- Experience with being a floating support worker
Occupational Requirement
This role is open to women only, under Schedule 9 of the Equality Act 2010. This is a genuine occupational requirement to ensure a safe, supportive environment for women who have experienced trauma and abuse.
Why work for Keychange?
- Be part of a supportive, values-driven charity with over 100 years’ experience
- Make a meaningful impact every day
- Access personalised learning and development opportunities
- Join a warm, collaborative team where relationships really matter
How to apply
Please submit your most recent CV to your application.
Closing Date: 6th February 2026
Interviews will take place on w/c 16th February 2026
Starting Date: 2nd March 2026
If this role feels aligned with your experience and values, we’d love to hear from you.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Workers to join our Young People Service in Bracknell.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
rs for this position are from 8:00 AM to 4:00 PM and from 1:30 PM to 9:30 PM, with the same shifts applying on weekends.
What you'll do:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Adhering to all other Look Ahead's policies and procedures
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
- NVQ Level 2 or equivalent experience in the social care/charity sector
Desirable:
- Experience working with young people
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you:
Your friends know you as know you as empathetic, compassionate, and non-judgemental.
Employers view you as professional, personable, and a good communicator who is able to prioritise and deal with challenging situations. You are able to inspire and motivate people to take action and improve themselves. You see yourself as self-aware with a strong degree of emotional intelligence and you want to make a difference in the lives of others.
Perhaps you are already aware of the challenges faced by people experiencing homelessness and understand how to support them. You may have gained this knowledge as a volunteer, through a previous job, or from your personal lived experience.
If all this sounds like you then you could make a great addition to our fantastic support team here at Homeless Oxfordshire.
About The Role:
We are recruiting for two vacancies within this service. As an advocate for our clients who may experience homelessness as a result of a hospital visit, we will expect you to lead on the case management of these clients. You will work in partnership with other agencies to create holistic, caring and personalised support plans for them. Our clients usually have a range of support needs that might impact their experience of homelessness. This includes mental health problems, social isolation, challenging behaviour, finance and debt, alcohol and drug abuse and you will be working with them to achieve outcomes that include move on.
You will ensure their voices are heard and make them aware of available support to them including maximising this support. It is important to let you know that at times this role is tough, but most of the time it is very rewarding when you see the difference you make in the lives of others.
Main Responsibilities Of The Job:
- To be part of a team running of a new and dynamic service assessing and managing risk for individuals and in the service.
- Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures.
- To work in partnership with other agencies to ensure the delivery of holistic wrap around support.
- To work in partnership with Connection Support Step provision and Out of Hospital Team.
- To work with other agencies to provide client centered support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks.
- To be a supportive and effective part of the team working as part of a rota including evenings and weekends.
- Report any safeguarding concerns without delay in line with procedures.
To make and maintain Housing Benefit claims.
- Manage challenging situations in line with procedures and to ensure the safety of yourself and others.
- Ensure that IT systems are updated as required and concise record keeping is completed promptly.
- Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.
- To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.
- Comply with Homeless Oxfordshire’s policies and procedures.
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- Contribute to the work of the broader team.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
Open To: People wanting to work weekends. This role is a shift and rota'd role that includes weekends, bank holidays, early and late days.
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate.
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.
Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April next year, we’re expanding our service and looking for new Triage and Assessment Worker to join our team – helping guide children and families on their healing journey.
Position: Bounce Back for Kids (BB4K) Triage and Assessment Worker
Location: Reading with hybrid working arrangements.
Contract: Permanent full time – 37 hours per week, weekdays.
Salary range: £25,735 - £31,453 per annum
About the role:
As Triage and Assessment Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:
· being the first point of contact for families referred to our service
· conducting structured assessments to understand needs
· providing skilled practical help and advice to enable families to reach an informed decision
· presenting cases at internal triage meetings, providing clear recommendations for support pathways.
About you:
As a successful Triage and Assessment Worker, you will have experience of working directly with vulnerable families, ideally within a domestic abuse, safeguarding, or trauma-informed context. You will also have experience of case management and case presentation. With excellent interpersonal skills, you'll actively listen, build trust quickly, and communicate effectively while providing a telephone-based service.
If this sounds like you please visit our website for more information, contact details and to apply today to join a collaborative and dedicated team who are part of something truly meaningful.
We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.
Closing date: 9am, Fri 30 January 2026
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, Family Support Triage Worker, Family Triage Support, Domestic Abuse Triage Worker, Domestic Abuse Triage Support Worker, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
One YMCA provides housing, health, wellbeing, children’s, youth and community services across Hertfordshire, Bedfordshire and Buckinghamshire. We are committed to helping people reach their full potential and strengthening communities through inclusive, high-quality programmes.
Are you an experienced youth worker ready to take the next step in your development?
Do you enjoy leading sessions, supporting colleagues, and shaping meaningful opportunities for young people?
We are seeking a Senior Youth Development Worker to support the development and delivery of One YMCA’s Universal Youth Work provision in Bedford.
The Role
Reporting to the Youth Work Coordinator, you will play a key role in delivering high-quality youth work for young people aged 9–18. You will lead engaging sessions, support and supervise sessional youth workers, and contribute to the growth and development of One YMCA’s youth work offer in line with the YMCA Youth Work Strategy.
This is a hands-on role combining direct youth work, team support, and partnership engagement. You will help ensure young people feel safe, included, and empowered to reach their full potential.
Key Responsibilities
- Plan, deliver and evaluate inclusive youth work sessions for young people aged 9–18
- Lead sessions and act as a positive role model for young people
- Support and supervise sessional youth workers during delivery
- Build and maintain positive relationships with partners, schools and external agencies
- Maintain accurate records to monitor attendance, engagement and outcomes
- Contribute to the development and expansion of One YMCA’s youth work offer, including partnership and funding opportunities
- Promote safeguarding, equality, diversity and inclusion in all areas of work
About You
You are passionate about youth work and committed to making a positive difference in young people’s lives. You are confident leading sessions, supporting others, and working collaboratively as part of a team.
You will have:
- Experience delivering youth work (paid or voluntary)
- Confidence leading group sessions and supporting small teams
- Strong communication and relationship-building skills
- An understanding of inclusive and safeguarding-led practice
- A Level 3 Youth Work qualification, or willingness to work towards one (essential)
Hours and Contract
- Part-time role
- 18 hours per week, salaried on a monthly basis
- Working pattern is flexible but will include evenings and weekends, with most delivery taking place after school
Additional Information
- Interviews will be held on a rolling basis, so early application is encouraged
- Applicants must already have the right to work in the UK (visa sponsorship is not available)
- This role may require a Basic or Enhanced DBS check, subject to a conditional offer
Equality, Diversity & Inclusion: At One YMCA, we are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We actively promote equality of opportunity and welcome applications from people of all backgrounds, communities, and experiences.
Accessibility & Adjustments: We are happy to make reasonable adjustments throughout the recruitment process. Please let us know if you require any support to participate fully.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Can you inspire, energise and motivate young people aged 9–18?
Do you want to make a genuine difference while being part of a supportive, values-driven team?
If so, we’d love to hear from you!
One YMCA Youth Clubs provide safe, inclusive spaces where young people can socialise, build confidence, and develop skills for life. We are looking for a Youth Development Worker to support the delivery of engaging youth work sessions and contribute to the growth of our youth offer, including the opening of new clubs in Bedford town centre.
The Role
Reporting to the Senior Youth Development Worker, you will support the planning and delivery of a range of youth work activities. This is a hands-on role working directly with young people, helping to create welcoming, fun and meaningful sessions that reflect the YMCA Youth Work Strategy and Principles.
This is an ideal opportunity for someone passionate about youth work who wants to develop their skills in a supportive environment. Training and ongoing support will be provided.
Key Responsibilities
- Support the planning, delivery and evaluation of youth work activities for young people aged 9–18
- Deliver a range of youth work activities, including centre-based sessions, outreach, school-linked programmes, mentoring and digital engagement
- Build positive, trusted relationships with young people, offering encouragement, guidance and support
- Assist with projects and new youth club development in Bedford town centre
- Maintain accurate records of attendance, engagement and outcomes to support monitoring and reporting
- Promote safeguarding, equality, inclusion and positive behaviour in all aspects of delivery
About You
You don’t need to be fully qualified - what matters most is your enthusiasm, reliability, and commitment to young people.
You will be:
- Passionate about supporting children and young people
- Confident engaging with young people in group settings
- Willing to learn and develop your youth work skills
- Able to work as part of a team and follow safeguarding procedures
- Experience working with young people (paid or voluntary) is desirable but not essential.
Hours and Contract
- Part-time role
- 10 hours per week, paid on a monthly salaried basis
- Working pattern includes evenings and weekends, with most sessions taking place after school
Additional Information
- Applicants must already have the right to work in the UK (no visa sponsorship available)
- This role may require a Basic or Enhanced DBS check following a conditional offer
- Applications will be reviewed as received, so early application is encouraged
Equality, Diversity & Inclusion: At One YMCA, we are committed to equality, diversity and inclusion. We welcome applications from all backgrounds and aim to create a working environment where everyone is treated with dignity and respect.
Accessibility & Adjustments: We are happy to make reasonable adjustments throughout the recruitment process. Please let us know if you need any support to apply or attend an interview.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Can you help us keep changing lives and breaking the cycle of reoffending for good? As Project Support Worker you will be working closely with our Proejct Manager to engage and support mentors and mentees in HMP Brinsford, Birmingham and the West Midlands. You will have previous Criminal Justice experience, will be a driver with access to a car and will use your experience to develope and encourage a positive and meaningful mentoring relationship for both the mentee and mentor. Your ultimate aim is to understand the key challenges facing each mentee and how these impact on each individuals ability in desisting from crime.
You will be a proven self starter who is used to working in a challenging environment with hard to engage and disaffected people. You will be able to work independently and have the ability to communicate with a range of stakeholders.
A full job description and person specification is attached to this post.
Trailblazers’ mission is to reduce re-offending and inspire new futures for young men (18-35) leaving prison.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re seeking a compassionate and proactive Housing First Worker to deliver tailored, trauma-informed support to people with complex needs who are experiencing multiple exclusion homelessness. In this role, you'll provide intensive wrap-around support to help individuals secure and maintain their own tenancies, build independence, and engage confidently with local services and community networks. You will collaborate with partner agencies, landlords, and support networks to ensure they have access to the resources they need while maintaining robust case records, conducting dynamic risk assessments, championing peer involvement and upholding safeguarding best practices. If this sounds like you, we'd love to hear from you!
About the role:
The Housing First Worker is responsible for coordinating and providing a personalised, trauma informed support service to people with complex needs facing multiple exclusions in line with Housing First principles to create long term sustainable tenancies by increasing independence and maximising connectivity with the local community.
Main Responsibilities Of The Job:
- Deliver wrap-around intensive, trauma informed support to people with multiple and complex issues within their own independent tenancies.
- Maintain accurate up to date records of progress against individual support plans, safety plans and outcome information. • Liaise with other agencies to facilitate access to support.
- Regularly review the person-centred support plan to update, record and monitor progress of caseload.
- Build and maintain networks with staff from other agencies to ensure the Housing First pilot is widely known and promoted.
- Adhere to good practice safeguarding procedures with a positive risk-taking approach to ensure the wellbeing of vulnerable people.
- Liaise with landlords to assist the person living in accommodation of their choice, including practical help with furniture, benefits advice and accompanied visits.
- Perform robust assessments of referrals for the service to ensure the service is provided to those that meet the eligibility criteria.
- Promote, and encourage peer involvement within the service.
- Complete dynamic risk assessments and maintain own safety by following lone working procedures.
- Comply with Homeless Oxfordshire’s policies and procedures.
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- Contribute to the work of the broader team.
About us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Do you want to make a real difference to carers and their families at a critical time?
We are seeking a dedicated and organised Wellbeing Worker to become a vital part of our Hospital to Home Team. We provide a highly valued service to unpaid family and friend carers where they or the person they care for are a patient in hospital. The team work across 5 Acute and 7 community hospitals serving the residents of West Sussex.
You will focus on and play a vital role in our Support at Home after Hospital (SaHaH) service, providing time-limited, information, emotional support and access to practical assistance to eligible carers following discharge, helping them feel confident and connected during the move home.
Alongside SaHaH, you’ll spend a limited portion of your week offering guidance to carers during their hospital journey—primarily via phone—working collaboratively with NHS staff and partner organisations to ensure carers are included and informed.
You will have excellent problem-solving skills, be able to take a proactive approach to overcoming obstacles and ensuring support for individuals navigating complex systems. You will be a natural communicator with excellent administrative skills and a strong attention to detail.
Enjoy a flexible hybrid role, blending remote work with in-person meetings and events across West Sussex including on-site in Hospitals on occasions.
Come and be part of a compassionate, values led team helping carers feel less isolated, more confident, and better connected to the help they need.
The role is a Fixed Term Contract to June 2027, with a potential extension until June 2028.
Interview Date 3 February 2026.
Key Role Summary
Carer Support at Home after Hospital: Following hospital discharge, provide support to carers for up to six weeks. Identify priorities and help to put in place services and support to assist the transition home.
Carer Support in Hospital: Regularly provide telephone support to a small number of carers where they, or the person they care for, is a patient in hospital.
Information & Guidance: Help carers navigate health and social care systems, connect with teams and other services to access appropriate support.
Practical Support: Where required co-ordinate volunteer support, including a home risk assessment, or undertake applications for a grant to support the carer with short-term practical tasks.
Partnerships: Work collaboratively with Carer Support teams, health, social care and voluntary sector partners, seeking opportunities to work together to enhance support available to carers during and after hospital discharge.
For a full list of responsibilities, please refer to the Job Description in the Recruitment Pack.
Employee Benefits
Training and Development: Opportunities for professional development and training.
• Flexible Working: Flexible working hours and remote working options.
• Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
• Healthcare and Employee Assistance Programme with perks and discounts.
• Enhanced Maternity/ Paternity/ Adoption Pay.
• Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.
Before you keep reading
Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!
Our Culture and Diversity
At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.
Values we are looking for in candidate
We are focused, putting carers at the heart of everything we do.
We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.
We are committed to behaviours that support:
Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed
If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you!
Disclaimers
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please complete your application as soon as possible to be considered.
The client requests no contact from agencies or media sales.
We're looking for a kind, empathetic and resilient Specialist Support Worker to join our Mental Health Service in Tower Hamlets.
£29,681.60 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
We are seeking a Support Worker with a focus on Community Connection to join our mental health pathway in Tower Hamlets. In this role, you will engage with Look Ahead customers, helping them harness their talents and skills to broaden horizons, build networks, and access vital community resources.
What you'll do:
* Champion co-production as a core principle, ensuring customer voices are central to service design and delivery.
* Work with customers to identify their aspirations and connect them to local resources, networks, and opportunities that help achieve those goals.
* Co-create a programme calendar of culturally relevant, social, and educational activities with customers.
* Maintain accurate and up-to-date information-sharing protocols and Service Level Agreements (SLAs).
* Organise and facilitate educational and developmental training opportunities for customers.
* Provide coordination and line management for Peer Support Workers.
* Arrange and invite in-reach sessions at drop-in groups to enhance engagement.
* Build and sustain strong relationships with community partners to expand opportunities for customers.
* Develop partnerships to meet emerging customer needs, such as access to assistive technology for physical health.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
* Exudes a warm friendly presence and open behaviour.
* Prefers working as part of a group or team.
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
* Has a practical and logical mind and is naturally well organised.
* Thrives on change and enjoys dynamic diverse environments.
* Is confident with high levels of self-esteem.
* Is respectful, articulate and sensitive in style of communication.
* Is motivated towards excellence and improvement of personal performance with a can do attitude.
What you'll bring:
Essential:
* IT literate
* Experience of working within communities with a diverse range of stakeholders.
* Ability to research information from a range of sources.
Desirable:
* NVQ Level 2 or equivalent or experience within charity/social care sector.
* Experience and understanding of mental health and social care services.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Description
We’re looking for a Principal Officer – Engagement to lead the development and delivery of SYMCA’s Engagement Strategy, embedding a culture of creative, inclusive, high-quality engagement across the organisation. You’ll coordinate engagement activities, manage engagement leads, and ensure that all engagement work aligns with the Mayor’s priorities and SYMCA’s strategic objectives. This is a senior role with significant influence—helping to build trust, strengthen relationships, and improve outcomes for South Yorkshire.
Applications must be accompanied by a cover letter to detail how you meet the essential criteria for the role (please see role profile attached). Please note, all applications should be made directly via our careers portal.
Please note South Yorkshire Mayoral Combined Authority does not hold a sponsorship licence and cannot provide Skilled Worker sponsorship for any roles advertised.
About the role
In this role, you’ll champion best practice in engagement, ensuring that SYMCA’s approach is ethical, accessible, and impactful. You’ll design and deliver engagement activities and training, provide internal consultancy, and work with partners to maximise collective impact. Your work will help shape policy, improve organisational capability, and foster a culture of engagement excellence.
Key responsibilities include:
- Design and deliver a corporate engagement training programme to build internal capability and confidence.
- Design and deliver some engagement activities directly but chiefly provide consultancy and advice to the organisation on ethical and accessible engagement, ensuring compliance with best practice and legal standards.
- Collaborate with Bloomberg I-Team and Insights team to co-design innovative engagement and social research projects.
- Coordinate outreach and partnership working with key stakeholders including local authorities, MCAs, Government, VCSE, and universities.
- Convene and manage internal and external engagement networks to build organisational capacity and foster peer learning.
- Identify emerging trends and best practices in engagement, translating insights into strategic recommendations.
About you
We’re looking for an enthusiastic strategic leader with proven experience in designing and delivering engagement programmes. You’ll need excellent communication and project management skills, the ability to work across complex structures, and a passion for championing inclusive engagement. If you thrive on driving culture change and building strong relationships, this role is for you.
Essential:
- Experience delivering engagement projects in partnership with external organisations.
- Experience designing toolkits and delivering training to build engagement capability.
- Excellent communication and project management skills.
- Experience managing high-level stakeholder relationships.
- Experience in ethical and inclusive engagement approaches and using digital tools to manage relationships.
- Experience presenting, organising events, and managing meetings.
- Interest in devolution and its potential to empower communities and restore trust.
- Demonstrable interest in behavioural insights, social research, and participatory engagement methods.
Benefits
All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success.
In addition to the above, some of benefits include -
Holiday Entitlement – From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part time colleagues.
Annual Leave Purchase Scheme – The ability to purchase up to a further 15 days per year in additional to your normal annual leave
Hybrid working – Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts.
Flexible Hours Scheme – Most roles within SYMCA work under the Flexi-Scheme which allows office-based employees’ flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time-off in the form of Flexi-Leave or banked Annual Leave.
Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle-to-Work schemes.
Training on the job - Support with upskilling skills through on-the-job training and qualifications
Professional Membership Fees – Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management.
Diversity at South Yorkshire Combined Mayoral Authority
Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements.
Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview.
Job Title: Community Outreach Worker x2
Location: Derby City. Please note this is an office-based role.
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Domestic Abuse Community Outreach Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in Derby City.
The Community Outreach worker will provide high quality practical and emotional support to survivors of domestic abuse in accordance with Refuge’s philosophical principles. The post holder will inform the survivor on the options and support available, empowering the survivor to make decisions and achieve their goals to increase their safety, confidence and independence. The role involves working with a range of statutory and non-statutory agencies to advocate on behalf of survivors and promote access to services to meet their needs. The outreach worker will work within Derby City.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 30 January 2026
Interview Date: 16 and 17 February 2026
The client requests no contact from agencies or media sales.


