Engagement support worker jobs
How's your job search on our site?
We are looking for a Drop-in Support Worker to join the team at MASH as Maternity cover and provide support to women.
Using a gender and trauma-informed approach, the Drop-in Support Worker will manage our city centre Drop-in Centre and support the women who attend. This will involve managing volunteers, providing support and advice to women, and delivering a range of activities.
We believe in choice and empowerment, focusing on the material impact and reality of women’s lives, and how we can work with women to create the change that works for them. We hold a strong belief in women’s assets, talents, skills and abilities. Through our services we partner with women as they access and navigate services to aid recovery and realise their goals.
MASH is the only organisation in Greater Manchester which exists specifically to support women who sex work. Through our range of services we build trusted relationships with women to keep them safer, healthier and more equipped to take control of their lives.
To work with other members of the MASH team to achieve the following outcomes:
• To improve women’s health
• To improve women’s wellbeing
• To increase women’s safety
• To enable women to identify and achieve their goals
• Women who sex work are heard, understood and experience less stigma
• Other agencies and policymakers understand the needs of women
We stand with women who sex work and help you to experience good health, safety and emotional wellbeing.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Young Carers Male Sessional Worker
Do you enjoy working with young people? Are you interested in supporting Young Carers by delivering engaging activities that promote wellbeing, reduce isolation and give them a break from their caring responsibilities?
Then this job is for you!
Job Title: Young Carers Male Sessional Worker
Location: London, Wandsworth – Wandsworth Carers’ Centre (office-based and community/outreach)
Contract Type: Sessional / Zero Hours Contract
Salary: £15 per hour
DBS Check: Enhanced required
We are seeking a male flexible, reliable, and enthusiastic Sessional Worker to support the delivery of services for Young Carers aged 5-16. Due to an increase in trips and off-site activities, and to ensure we provide appropriate support for all young people- particularly our male Young Carers - we are particularly seeking a male sessional worker to join the team. The role involves two key parts. The first is helping to deliver engaging, age-appropriate activities that promote wellbeing, reduce isolation, and give Young Carers a break from their responsibilities. The second is supporting with outreach to local schools, colleges, community settings and professionals to identify and engage Young Carers.
About The Role:
You will work across two key age groups- 5-11 and 12–16 - delivering and supervising activities, supporting events and trips, and providing behavioural management where needed. You will deliver awareness training sessions, run stalls and aim to identify and engage Young Carers in the community. You will also help ensure young Carers feel heard, included, and supported as they navigate the challenges of their caring roles. We are particularly looking for a male sessional worker who is available for our upcoming residential trip to the Young Carers Festival on the 26th – 28th June and a day trip to Southend-On-Sea on the 6th June. This is a sessional role, therefore hours are not guaranteed but will be offered based on project need.
Key Requirements Include:
-
Experience working with children, young people, or vulnerable groups
-
Ability to communicate sensitively and effectively with young people and their families
-
Reliable, punctual, and flexible
-
A strong understanding of professional boundaries and confidentiality
-
Willingness to work evenings and weekends
-
Commitment to equality, diversity and inclusive practice
About Wandsworth Carers’ Centre:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.
Benefits of working for Wandsworth Carers’ Centre:
Friendly team and working environment, contributory company pension, ongoing training and development opportunities and an employee assistance program.
Closing date: 15th May 2026
Please note we will be interviewing candidates as suitable applications come in and therefore reserve the right to close this vacancy before the stated closing date. We encourage applications as soon as possible.
Please submit a cover letter detailing why you would like to work at Wandsworth Carers' Centre and what makes you suitable for the role.
Our mission is to improve the quality of life for Carers and people affected by caring responsibilities.


About the role:
As a Project Worker – Complex Needs, you’ll be at the heart of Single Homeless Project's (SHP) mission to end homelessness in London, working within our short-stay accommodation services that offer safety, stability, and a fresh start for people rebuilding their lives. Each day you’ll work alongside clients who have experienced homelessness and are navigating challenges such as substance use, mental health issues, trauma and physical health concerns. Through trust, persistence and creativity, you’ll help them access and sustain safe accommodation, reconnect with essential services, and take meaningful steps towards lasting independence.
You’ll build strong, consistent relationships that inspire confidence and hope, supporting clients to access healthcare, develop life skills, explore work and training opportunities, and strengthen their sense of belonging in the community. By approaching every interaction with empathy and purpose, you’ll play a key role in creating the conditions for lasting change – helping people not just to move off the streets, but to move forward in life.
At SHP, we don’t just offer jobs – we build careers with purpose. You’ll be part of an organisation that values development and growth, providing opportunities to expand your skills, influence practice, and progress within a sector-leading charity. Your work will help shape better futures for our clients and contribute to SHP’s ongoing journey to challenge inequality and deliver lasting impact for Londoners.
Rota: Monday to Friday: Early shifts (08:00 to 16:00) and Late (14:00 to 22:00) shifts. We consider bespoke and flexible working options, where this can be accommodated within service needs.
About you:
- Experience of working or supporting vulnerable people, rough sleepers or people with mental health, physical health or substance use support needs.
- A non-judgemental approach to working with people facing multi-disadvantages and the skill to promote a strengths-based approach to case work and person-centred engagement.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives.
- Strong time management skills, ability to manage a caseload of clients, work on own initiative, manage competing priorities and maintain high standards.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Sunday 3rd May at midnight
Interview Date: Tuesday 18th and Wednesday 19th May online via Microsoft Teams
Please note, there will be a second stage interview for suitable candidates in our service in Barnet.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Proud2Be is a grassroots, user-led LGBTQ+ charity based in South Devon, working to ensure that people can thrive, be safe, and live freely as themselves. At the heart of everything we do is a commitment to challenging systemic oppression and creating spaces where people feel seen, valued and connected.
We are looking for two Adult Community Workers to join our team.
This is a deeply relational, hands-on role working alongside LGBTQ+ adults to build community, connection and belonging. You will assist in the facilitatation of inclusive groups and events, provide one-to-one support, and create spaces where people feel safe to be themselves and explore their identities, experiences and aspirations.
You’ll work directly with individuals and groups to support their personal, social and emotional wellbeing, while also ensuring that the voices of those we work with shape and influence the services we provide. Whether you’re running a group, supporting someone one-to-one, or helping deliver a community event, your role will centre on empowerment, inclusion and care.
You will collaborate closely with a small, passionate team to respond to community needs, develop meaningful programmes, and represent Proud2Be within the local community, including at events such as Pride.
We are a values-driven organisation that prioritises the well-being of our team as much as the communities we serve. As part of this role, you will receive monthly supervision, a dedicated space for reflection and support, and 4 paid mental health days each year in addition to annual leave. You’ll be joining a supportive team culture where learning, care and authenticity are actively encouraged.
This is an opportunity to be part of an organisation where your work will make a genuine difference in people’s lives, and where compassion, courage and integrity are at the core of everything we do.
If you’re passionate about supporting LGBTQ+ people and want to be part of a team creating meaningful change, we’d love to hear from you.
To support and enable LGBTQIA+ people in Devon (and beyond) to thrive, be free, safe and proud to be ourselves
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shine supports a community of over 15,000 members living with spina bifida and/or hydrocephalus, including 5,000 children and young people (0–25).
You will be delivering high-quality support and creating opportunities for children and young people living with spina bifida and/or hydrocephalus and their families/carers. Supporting Shine members to lead healthy, independent, and fulfilling lives by improving condition management and fostering connections within the Shine community.
This role will focus on children and young people (0–25), you will be primarily working within the Children, Young People and Families team. However, there will be occasions when you will work across age groups to ensure the best outcomes for our members.
The role is home-based but you will be required to attend regular clinics in London including GOSH (Great Ormond Street Hospital). Other travel across Southern England including Bristol, Devon and Hampshire may be required. There will be occasional travel required across wider areas and nationally including attendance at events, conferences and meetings at our head office in Peterborough.
Benefits:
-
Competitive salary: Review due April 2027
-
Regular working hours, and no shift work (some very occasional weekends or evenings)
-
3% pension contribution
-
25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year
-
Additional annual leave awarded for ‘long service’
-
Opportunity to purchase additional annual leave
-
Broadband allowance for home-based roles
-
Life insurance after 12 months’ employment
-
Access to our Employee Support Programme and Mental Health First Aiders
-
Support to learn and develop
How to apply
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to discuss the role please email Gill Valentine, Deputy CEO, to arrange a convenient time for a call.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
*Please note applications without a supporting statement will not be accepted*
We understand that you may wish to use AI tools to help you with some aspects of your application, but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications.
Closing date: Monday 17th May 2026 at 11pm
Interviews: Tuesday 26th May 2026 (Virtual)
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
Please see full details on the Job Description and Person Specification document below and on our website.
Providing specialist advice and support for spina bifida and hydrocephalus



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Proud2Be, we support LGBTQ+ people to thrive, be safe, and live freely as themselves. We are a grassroots, user-led charity in South Devon, working with our communities while challenging the systems that create inequality.
We’re looking for a Senior Adult Community Worker to join our team.
This is a hands-on role supporting LGBTQ+ adults through inclusive groups, events and 1:1 support. You’ll help shape and deliver our adult services, while also supervising and supporting staff and volunteers.
What you’ll do
- Deliver and develop LGBTQ+ adult groups, events and programmes (online and in-person)
- Coordinate our 1:1 support programme and manage referrals
- Support and supervise team members and volunteers
- Create safe, inclusive and empowering spaces
- Work with the community to shape services around their needs
- Represent Proud2Be at events, including Pride
Who we’re looking for
Someone who is:
- Passionate about LGBTQ+ inclusion and committed to challenging oppression
- Confident working with people from diverse backgrounds, especially those facing multiple barriers
- Organised, proactive and able to work independently
- Emotionally intelligent, reflective, and able to maintain boundaries
- A collaborative team player
You’ll need experience in a supportive, community or similar role, along with a strong understanding of safeguarding and the challenges LGBTQ+ people may face.
Why join us?
We’re a small, values-driven organisation where your work has real impact. Everything we do is grounded in our values: Celebration, Courage, Empowerment, Inclusivity and Integrity.
What you’ll receive
- 4 paid mental health days each year, on top of your annual leave
- Monthly supervision, giving you dedicated space for reflection, support and growth
- A caring, values-driven team culture that prioritises wellbeing
- Opportunities to learn, develop and shape your role
- Full training and support to deliver your role
This is an exciting opportunity to be part of a growing organisation and make a meaningful difference in people’s lives.
To support and enable LGBTQIA+ people in Devon (and beyond) to thrive, be free, safe and proud to be ourselves
The client requests no contact from agencies or media sales.
About the role:
This is not a role where you sit on the sidelines. This is a role where you show up, stand alongside women, and help create the kind of safety and belief that many have never experienced before.
In our Women’s Respite Service in Camden, you’ll be working with women who have faced abuse, exploitation and homelessness, often after systems have let them down. You’ll be part of a space that feels different. A space where women are listened to, where their experiences are understood, and where they can begin to rebuild a sense of control over their lives.
No two days will look the same. One moment you might be de-escalating a crisis, the next you’re advocating with services, or sitting alongside someone as they begin to make sense of what they’ve been through. You’ll use your understanding of trauma, gender informed practice and the realities of violence against women and girls to shape how support is delivered, making sure every interaction is grounded in safety, dignity and respect.
You’ll hold a small but complex caseload, working intensively with women to build trust, navigate risk and move towards stability and independence. You won’t give up easily. You’ll stay curious, creative and persistent, even when progress feels slow or uncertain.
As a senior in the team, your impact goes further. You’ll lead by example, guiding colleagues through complex situations and helping to embed a way of working that truly recognises what women have experienced and what they need to move forward. You’ll help shape a service that doesn’t just respond to crisis, but creates real, lasting change.
For roles in our women's services we ask for applications from Women only. For occupational requirement reasons (exemption under the Equality Act 2010; Schedule 9 Part 1).
About you:
- You have experience supporting women who have faced abuse, exploitation and multiple disadvantage, and you understand how this shapes trust, behaviour and recovery
- You build relationships that feel safe, consistent and real, even when someone has every reason not to trust
- You stay grounded in challenging moments, able to respond calmly, think clearly and make sound decisions when risk is high
- You bring strong judgement and confidence in complex casework, and you’re comfortable guiding others to deliver high quality, consistent support
- You’re persistent, resourceful and proactive, able to advocate, challenge systems and keep moving things forward for the women you support
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 3rd May at midnight
Interview date: Tuesday 12th and Wednesday 13th May online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Donor Engagement & Communications Lead
Salary: £30,500 - £34,500 pa
Contract Type: Permanent
The Edinburgh International Festival is looking for a creative, organised, and collaborative storyteller to join the team in our new Donor Engagement & Communications Lead role. We want you to help us deliver this unparalleled celebration of the performing arts, which brings some of the most exciting and creative artists working today to audiences from around the world.
EIF is an equal opportunity employer, we value diversity and applications from candidates of all communities and backgrounds. Inclusive culture is the foundation for a successful workplace, this is a key focus for us across our staff, our artists, and our audiences.
To increase the diversity of our staff, our recruitment includes the Rooney Rule - regarding ethnicity – and Disability Confident Scheme for interviews. For more information go to our website.
Job Specification
The Role:
The Donor Engagement & Communications Lead will creatively bring together the right people, information, and messaging to demonstrate the impact of philanthropy and partnerships at the Festival, and deploy appropriate strategies to maximise donor satisfaction and retention.
Able to write and develop content for a range of donor constituents on a variety of artistic forms, they will ensure fundraising is integrated into communication channels at all levels, and that frontline fundraisers on the team are equipped with the materials and content they need to grow and maintain fruitful donor relationships.
They will work closely with fundraisers and colleagues across the Development team to lead and manage the donor recognition and stewardship programme, as well as develop reports, updates and activities that connect supporters directly to the impact that they enable.
The Donor Engagement & Communications Lead will also foster productive internal relationships, particularly with colleagues in the Audiences department, to develop content and materials which articulate the Festival’s fundraising priorities and outcomes.
Performance Indicators and Deliverables
· A strategic, nuanced, year-round communications plan for the Festival’s donor and prospects, particularly those who don’t regularly attend the Festival
· Exceptional written content, tailored for different donors and tones of voice (including our brand tone of voice) which communicates our case for support and the impact of our supporters’ generosity
· Engaging strategic events, bringing artists and supporters closer together, in support of our fundraising strategy
· Supporting frontline fundraising personnel with the materials, resources, and assets they need to communicate effectively and consistently with their donors and prospects
Benefits: EIF-Employee-Benefits.pdf
Please apply online at Jobs | Edinburgh International Festival
Closing date for applications: 5pm, Thursday 30 April 2026
Interviews will be held on 13 and 14 May, with second round interviews for finalists on 18 May.
If a high volume of applications is received for this role, it is possible the job opening will close before the application closing date. We advise you to submit your application as soon as possible.
Job applicants will be expected to provide evidence of right to work in the United Kingdom or be able to obtain such. This role is not eligible under the Skilled Worker Route.
The client requests no contact from agencies or media sales.
Outreach Housing Support Worker
Salary Banding: £28,893.00 per annum with potential to progress through salary band.
Contract: 12 month Fixed Term contract
Hours: Full Time, 37 Hours Per Week
Location: Hatfield / Hybrid / Hertfordshire travel - Candidates must have a full driving license and use of own vehicle for business purposes
Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998. We’re a professional, passionate and supportive team, working together to prevent and relieve youth homelessness.
Make a real difference
You’ll deliver high‑quality housing advice to young people aged 18–24, helping them understand their realistic housing options and navigate moments of crisis. Working closely with colleagues and partners, you’ll support effective engagement to prevent current or repeat homelessness.
The young people we work with are inspiring and resilient, but often face complex challenges with little support. We’re looking for someone with empathy, patience and determination who can help them overcome barriers and move forward with confidence.
What you’ll bring
- A full, clean driving licence and access to your own vehicle
- A strong passion for supporting individuals with diverse and complex needs.
- Dedicated to providing inclusive and compassionate support to people from all backgrounds.
- A strong understanding of the challenges facing homeless young people
- Excellent interpersonal skills and the ability to engage and motivate young people
- Confidence managing varied workloads and competing priorities
- Strong organisation, record‑keeping and IT skills (Word, Excel, Teams, Outlook)
- A clear understanding of confidentiality, professional boundaries and integrity
- The ability to work independently and as part of a supportive team
- Flexibility in approach and a commitment to learning and development
- Knowledge of the voluntary sector (desirable)
What we offer
- A supportive, knowledgeable and collaborative team
- 25 days annual leave plus bank holidays (increasing to 28 with service)
- An extra day off for your birthday
- Holiday purchase scheme and hybrid working
- Mileage paid for work‑related travel
- People’s Pension and Group Life Insurance
- BHSF Health Cash Plan and Employee Assistance Programme
- Blue Light Card discounts
- Company sick pay scheme (subject to eligibility)
- Ongoing training and development, including secondment opportunities
- Long service awards, refer‑a‑friend scheme and monthly staff draws (early finish or lunch with your manager!)
If you’re passionate about doing work that matters, take pride in supporting others, and want to be part of a charity where people genuinely care, we’d love to hear from you.
If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!
To apply please go to our website and click the link to apply. We require a covering letter or Video showcasing your skills and experience relevant to the role along with you CV. Please ensure you upload these documents to our recruitment portal to complete the application process.
Closing Date 30 April 2026. Recruitment afternoon will be held on 5th May 2026 therefore please ensure you are able to be available and if successful there will be a further personal interview stage held on a date to be confirmed. If you need any reasoable adjustments or access arrangements throughout the interview and application process please contact us and we will endeavour to support your needs.
To apply please go to our website and click the link for Outreach Housing Support Worker
Recruitment afternoon will be held on 5th May 2026, therefore please ensure you are available to attend this date and if successful there will be a personal interview stage held on a date to be confirmed.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
Breaking the cycle of youth homelessness through education, advice and support for young people and their families

The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight London. Homeworking can be considered for one day a week in line with Crisis’ Hybrid Working Policy.
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
We offer people who are homeless or at risk of becoming homeless housing and benefits advice, 1-2-1 coaching, advocacy, courses and peer group sessions alongside practical services of showers and laundry for street homeless.
About the role
As an Engagement and Assessment Worker, you will be part of Crisis Skylight London’s Engagement and Assessment Team, providing a high quality, non-judgemental and safe service to individuals who approach our Skylight Centre. Engagement and Assessment Workers are the first point of contact for a range of enquiries from people who are experiencing homelessness for the first time, individuals with complex and multiple needs, visitors, volunteers, and supporters. You will be providing information about Crisis’ services, delivering a high-quality triage and assessment service, and offering Information, Advice and Guidance (IAG) on local homelessness and other related services. You will also manage a small caseload.
Crisis uses a case management approach, and the successful candidate will attend case management meetings, reflective practice, and team meetings. You will also work collaboratively with external partners and Crisis Skylight London’s Coaching and Learning Teams.
About you
To be successful in this role you will have:
- Experience of working with homeless or other vulnerable groups and understanding of the importance of respecting confidentiality, showing empathy and sensitivity, and working in a boundary way.
- Experience of assessing presenting needs and working in a Psychologically Informed Environment, and in a way that ensures that members with all levels of need can access the service.
- Excellent customer service skills with a commitment to delivering the highest standard of customer care and high quality IAG.
- Good knowledge of homelessness, housing and welfare legislation and Safeguarding procedures.
- Strong interpersonal skills including effective written and verbal communication skills and ability to deal with challenging situations with a calm approach.
- Ability to manage a caseload, and successful relationships with external service providers and partners.
- Good working knowledge of Microsoft Office Applications (Word, Excel, Outlook, Teams)
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 26th April 2026 at 23:59
Interview date and location: Wednesday 13th May 2026 at Crisis Skylight London, 50 – 52 Commercial Street, E1 6LT
Interview process: Competency-based interview and interview task sent to shortlisted candidates prior to interview
AI in Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
As Engagement Co-ordinator you will be responsible for the planning and delivery of an audience led, public programme of talks, tours and exhibitions at the Cathedral, as well as working with us to plan and deliver a great visitor experience. As a champion of great public engagement you’ll deliver high standards of presentation at the Cathedral, maximising opportunities to deepen visitors understanding of our stories and mission.
If you have experience in:
- Developing and delivering income generating visitor engagement programmes
- Working with difference audiences
- Working within a cultural, commercial or visitor attraction setting
And are:
- Customer focused, passionate about excellent engagement
- Flexible, positive and creative
- Results focused, self-motivator with an entrepreneurial attitude, with an understanding of and enthusiasm for the Cathedral’s overall vision and values, and sympathy with the Christian faith.
Then we would love to hear from you.
Main Duties and Responsibilities
Engagement Programme
- Plan, co-ordinate and deliver an engaging public programme of visitor led events, aimed at building new audiences and boosting our visitor numbers
- Work with the Head of Engagement, to develop the group visit offer, ensuring forthcoming anniversaries and activities are exploited
- Support the Head of Engagement to deliver the Social Justice Programme, identifying opportunities within existing talks and tours programming to further support the annual theme
- Provide administration of all groups and public tours, ensuring they are booked and co-ordinated accurately
- Coordinate with the Audience Development Manager to evaluate visitor and volunteer feedback, taking action to make improvements as necessary
- Work with external stakeholders and speakers to deliver an engaging year-round expert talks series
Financial administration
- Work with the Finance Team, ensure all fees for engagement events are invoiced and paid for in advance
Relationships
- Line management of the Cathedral Guides volunteer team, working with the Head Guide to ensure guides are kept up to date of Cathedral policy and are trained and delivering excellent customer service
- Work with the Verging and Property team to ensure events are coordinated and delivered to a high professional standard
Other
- Support the Head of Engagement to deliver large scale public events providing administrating and on the day delivery support
Closing date: 11.59pm on Wednesday, April 29th
Interviews are planned for Thursday, May 7th and Friday, May 8th
Introduction to the Cathedral
Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.
The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.
Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.
Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.
The client requests no contact from agencies or media sales.
Housing First Engagement Worker
Contract- Fixed term until 31st December 2027
Salary- £32,585 per annum pro rata for part time
Hours – Part time –31.25 per week
Location- Newcastle/South Tyneside
Closing date: Monday 4th May 2026 at 11.30pm
Do you have a good level of knowledge and experience of supporting people with multiple disadvantage in a housing setting? Then join Shelter as a Housing First Engagement Worker and you could soon be making a real difference to people affected by the housing emergency.
About the role
As an Engagement Worker, you will be pivotal in delivering Shelter’s purpose to defend the right to a safe home by enabling those we assist to enforce their housing rights. You will be a key member of the Housing First team in South Tyneside, delivering intensive support to a small number of individuals with multiple disadvantage, to move from homelessness to sustaining a tenancy. You will need to form links with partner organisations and agencies and your role will be fundamental in supporting someone on their journey through Housing First, supporting up to seven clients at any one time.
About you
You will need experience of support work, a proven ability to listen to, engage and work with individuals and communicate effectively with a variety of stakeholders, especially substance misuse services, health and probation and people with lived experience of homelessness. You will have an awareness of working in a trauma informed, strengths based approach to help people with multiple disadvantage, as well as having experience of writing and implementing person centred support plans and writing detailed case-notes. Also, you have flexible time management skills and are comfortable collaborating with people from other teams and organisations.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
Shelter North East has been based in Newcastle, covering advice across 12 Local Authorities, for over 25 years and is made up of teams delivering housing advice and support, administration, legal casework and DIY Skills. We also have colleagues covering Community Fundraising and Organising, Client Involvement and Business Development.
One of our main focuses is systemic change, which we achieve through offering direct advice to clients, as well as training to partners and volunteers to build capacity across the housing sector. We aim to positively influence procedural and policy changes that will improve the experience and outcomes for all those with housing needs in the North East.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
If you would like to discuss the role please contact Sarah Hilditch, Team Leader by email - see job ad
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 350 words each.
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:
- We learn from our experiences and are open to risk
- We work together to achieve a shared purpose
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Purpose of the Job
Engagement involves motivating residents to participate in physical, intellectual, or social activities to enhance their overall wellbeing.
-
Deliver a resident-centred, integrated engagement programme within a designated residential or nursing household.
-
Develop and lead personalised engagement plans tailored to each resident.
-
Collaborate with healthcare workers, nurses, therapy staff, engagement leads, and volunteers to implement plans effectively.
-
Support group activities, events, and outings that bring residents together across households.
Equal Opportunities
Nightingale Hammerson is committed to equality of opportunity in both service delivery and employment. All team members are expected to promote this in their work.
Health and Safety
All staff are responsible for maintaining their own health and safety and exercising reasonable care in their duties.
Values
All team members are expected to uphold: Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.
Key Responsibilities
Leadership
-
Act as a role model in delivering person-centred engagement.
-
Lead and support individual and group activities, including end-of-life engagement.
Engagement Planning
-
Create, implement, and regularly review individual engagement plans.
-
Work with therapy teams to align activities with residents’ needs, preferences, and histories.
-
Maintain accurate records and update plans monthly.
-
Promote and embed person-centred care through coaching and guidance.
-
Monitor and evaluate the impact of engagement activities.
-
Ensure inclusion of Jewish cultural elements, including Shabbat and festivals.
Management & Administration
-
Ensure resources are available for effective engagement delivery.
-
Manage risks in line with organisational policies and maintain risk records.
-
Follow health and safety procedures at all times.
Relationship-Centred Care
Team
-
Work closely with care teams and managers.
-
Attend meetings and contribute to multidisciplinary discussions.
Families
-
Involve families in engagement planning and attend relatives’ meetings.
Volunteers
-
Support and supervise volunteers to enhance engagement delivery.
Flexibility
-
Adapt activities to meet residents’ needs, including occasional evenings and weekends.
Other Duties
-
Stay updated on best practice in engagement and activities.
-
Contribute to organisational development and research initiatives.
-
Undertake additional duties as required.
If you want, I can also compress the person specification section in the same style.
Everything we do is with a ‘Residents first’ approach.
Role Summary
The Pathways Youth Worker is responsible for supporting young people aged 16–19 who are not in education, employment, or training to move away from harm and progress towards positive, sustainable futures.
They build trusted, consistent relationships with young people facing complex barriers, providing tailored one-to-one support that promotes independence, resilience, and informed decision making. Through skilled assessment, planning, and delivery of targeted interventions, they help young people reduce risk, disengage from harmful lifestyles, and develop the confidence and life skills needed for adulthood.
Working in partnership with families, local services, and professional networks, the Pathways Youth Worker ensures young people receive coordinated, high-quality support that is rooted in safeguarding, youth voice, and strengths-based practice. Their work enables young people to access education, training, or employment and to sustain positive change over time
Role Information
- Location: The Shrewsbury House Youth & Community Centre (The Shewsy), Liverpool, L5 3PE
- Salary: £29,000 – £31,000 (depending on experience)
- Hours: Full-time (37 hours per week, including 3 evenings per week)
- Contract: Permanent
- Annual Leave: 22 days + bank holidays
- Benefits: NEST Pension, Employee Assistance Programme (EAP), Professional Development Opportunities
Key Responsibilities
1. Engagement, Intervention & Relationship Building
- Assess individual needs and risks, then design and deliver tailored interventions, both one-to-one and in groups, to support behaviour change and personal progression.
- Use trauma-informed, strengths-based approaches to build trust and promote positive change
- Empower young people to set and take ownership of their own goals and progression plans
- Coach and guide young people in developing life skills, emotional regulation, and positive decision-making, while constructively challenging and supporting them to leave harmful behaviours behind.
- Maintain comprehensive case management records, documenting interventions, progress, and outcomes for each young person
2. Pathways, Partnerships & Opportunity Creation
- Build strong relationships with local employers, training providers, and community organisations to develop pathways into employment, apprenticeships, and further education
- Work in partnership with schools, colleges, youth offending services, and other agencies
- Advocate for young people with employers, colleges, and agencies to overcome barriers to engagement
- Support young people to sustain placements, courses, or employment through ongoing mentoring
- Track progression destinations and longer-term outcomes
3. Work Readiness & Life Skills Development
- Ensure life skills delivery directly supports young people’s readiness for work, training, and independent adulthood, including.
- Prepare young people for the world of work by developing their CV writing and application skills, equipping them for interviews, and fostering an understanding of workplace expectations and behaviours.
- Support access to accreditation and recognised qualifications where appropriate
Additional Responsibilities
- Maintain clear professional boundaries and work in line with safeguarding, data protection, and information-sharing policies
- Contribute to risk management and contextual safeguarding discussions where required
- Create a safe, inclusive, and welcoming environment
- Contribute to wider youth provision where needed
- Work flexibly to meet the needs of young people, including evening work, with patterns reviewed as engagement becomes established
- Contribute to continuous improvement and organisational development
Person Specification
Essential
- Level 3 (or above) qualification in Youth Work or related field
- Experience working with 16–19-year-olds, particularly those who are NEET or at risk
- Experience delivering targeted interventions and behaviour change support
- Strong relationship-building and engagement skills
- Ability to assess risk and develop intervention plans
- Experience working in partnership with external agencies
- Understanding of safeguarding and professional boundaries
- Strong organisational and communication skills
- Experience managing a caseload and evidencing outcomes
- Ability to maintain high-quality case notes and monitoring data
- Confidence working with young people experiencing multiple and complex needs
Desirable
- Knowledge of youth justice, exploitation, or contextual safeguarding
- Experience supporting young people into employment or training
- Understanding of emotional regulation or trauma-informed practice
- Knowledge of the local Liverpool context
- Understanding of employability frameworks, NEET reduction, or transition programmes
- Experience of delivering group programmes or structured courses
- Knowledge of benefit systems, post-16 pathways, or barriers to participation
Personal Qualites
- Passionate about improving outcomes for young people
- Able to challenge and support in equal measure
- Resilient and calm under pressure
- Proactive and solutions-focused
- Committed to The Shewsy value: People matter more than things
- Able to work independently, using professional judgement while maintaining accountability
We create a safe, welcoming space where young people and our community can grow in confidence, skills and ambition.
The client requests no contact from agencies or media sales.
Do you want to get out there and work in a role where you will support an end to rough sleeping in Reading?
Our belief is that rough sleeping is a harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently. We are now looking for someone to join the team as an Outreach Worker.
- Working as an Outreach Worker you will work with people to assess their needs and deliver a person-centred support, as well as working in partnership with multi-disciplinary teams and agencies across the city to meet client’s individual needs.
- It’s not always an easy job, but the exciting opportunity to work with different people every day, helping individuals experiencing homelessness and the local community end the harms of rough sleeping is highly rewarding.
About you
We’re always looking for people who share our ambition to end rough sleeping for good. If you’re motivated, compassionate, and ready to get out there, we’ll give you the training, tools, and support to make a real difference.
We’d love to hear from you if you bring:
- Resilience and patience to work with people who may have complex needs or challenging behaviour.
- Strong communication and listening skills.
- The ability to build trust and develop effective relationships with a wide range of people and services.
- Adaptability and problem-solving skills, enabling you to respond to individual needs.
- An understanding of homelessness, including the barriers people face when accessing support.
- A full UK (or equivalent) driving licence and additional language skills are an advantage, but not essential.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 22 April 2026
Interview and assessments on: 7-8 May 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits