Enhanced Service Delivery Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Winch is a dynamic children and young persons’ charity in north Camden which delivers a cradle to community pipeline of opportunity, through family support, play, youth-led, sports and social action programmes, working alongside children, young people and parents to develop their strengths, skills and sense of belonging of purpose. We want to appoint a dynamic Community Library Manager to run the library and grow our provision, based on the three key themes that reflect our aspirations; Belsize Reads, Belsize Creates and Belsize Connects. They will be a friendly and welcoming face to a wide range of library visitors, be opportunity-focussed and keen to take the initiative. They will champion the power of reading and creative arts for all
The client requests no contact from agencies or media sales.
As an internationally recognised charity NEBOSH plays an important role in the health, safety and environmental professional community. Through NEBOSH qualifications, learners and their employers can improve the lives of people around the world by keeping their colleagues and their communities safe from work-related accidents and ill-health.
Highly respected by governments, employers and learners alike, tens of thousands of people from more than 170 countries study for a NEBOSH qualification every year through its network of over 450 Learning Partners.
We are now seeking an exceptional candidate to support our ambitions as we develop our social purpose programme and identify opportunities to further our reach and impact as a charitable organisation. Successful candidates will be passionate ambassadors for the organisation’s mission and values and support the strategic direction of NEBOSH by bringing knowledge, ideas and relevant experience to identify opportunities and be a leading voice as we continue our important work in the health, safety and environmental community.
Candidates will bring strong credentials in research, innovation and identifying new opportunities. They will have demonstrable project management experience and a commitment to positive social and environmental impact.
What you will be doing:
• Building relationships with other charitable and social purpose led organisations, corporate and governmental customers from within the health and safety sector giving consideration of partnership opportunities
• Developing research methodologies and conducting analysis that provide insight into charitable opportunities in the UK and internationally that align with our charitable objects
• Establishing and embedding aligned and integrated social development processes that provide direction and guidance for undertaking charitable activities, including consideration of safeguarding procedures
• Contributing towards an organisation-wide communications strategy that showcases NEBOSH as a prominent health and safety education charity.
• Monitoring the social purpose programme budget including clearly reporting on both used and committed funds.
About You:
Knowledge and Experience:
Significant experience, with a track-record of effectiveness, in:
• Researching, Identifying and building new social development opportunities
• Project Management, including understanding of the Agile framework
• Demonstrating a commitment to positive social and environmental impact including development of ESG and Sustainability Initiatives
• Business case and Tender application processes
• Budget management and accountability
• Reporting - formal report/paper writing at Board or equivalent leadership level
• Forging business relationships
• Not for profit or Charity organisations
Key skills and attributes for the job:
• Sets and meets high standards
• Energetic and energizing
• Written communication - Presentation to a range of audiences (board and executive level)
• Verbal communication - Ability to communicate across various levels with confidence and clarity
• Decision-making
• Critical thinking
• Ability to work at pace and under pressure
• ‘Can-do, will-do’ attitude
• Collaborative approach
• Demonstrates integrity in all situations
What we offer
Work base:
The role will work in hybrid manner where you will work both from our office in Leicester and from home.
Salary:
Up to £50,000 per annum (Depending on experience)
Working Hours:
35 hours per week, Monday to Friday
Benefits:
• Company Pension (10% employer)
• Enhanced holidays (FTE 25 days raising to 33 days with service)
• Health Care Cash Plan
• Private Medical
• 3 x salary Death in Service
• Discounted Gym membership
• Cycle scheme
• Holiday Buying scheme
• Extensive discounts and exclusive offers
• Free parking
NEBOSH has signed the Federation of Awarding Bodies Equity, Diversity and Inclusion Pledge. The pledge highlights its commitment to the fundamental principles of ensuring equity and inclusivity for all learners, stakeholders and colleagues.
We provide world-class and accessible, health, safety, environment, risk and wellbeing qualifications and services
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job description
We're seeking a talented and motivated Campaigns and Marketing Manager to lead and execute innovative marketing campaigns and strategies aimed at increasing awareness, engagement, and support for Southampton Hospitals Charity. This role will involve developing and implementing compelling campaigns across various channels to drive donations, event participation, and community involvement.
About the Charity
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton NHS Foundation Trust by providing vital funding for innovative projects, state-of-the-art equipment, and cutting-edge research. Our work is made possible through the generosity of individuals, businesses, and community groups who share our vision of exceptional healthcare.
Main Responsibilities:
Campaign Development and Management:
- Lead the development and execution of integrated marketing campaigns that align with the Charity's objectives and resonate with our target audience.
- Conduct thorough research to understand audience demographics, preferences, and behaviors.
- Collaborate with internal stakeholders to identify key messages and stories.
- Develop creative concepts, visuals, and messaging.
- Oversee the production of marketing materials.
- Evaluate campaign performance and effectiveness, identifying areas for improvement and optimisation
Digital Marketing and Content Creation:
- Develop and implement digital marketing strategies across various platforms, including social media, email marketing, website, and digital advertising, to maximise reach and engagement.
- Design and execute email marketing and donor campaigns.
- Optimise website content and user experience.
- Implement digital advertising campaigns across platforms.
- Generate compelling stories, testimonials, and case studies.
- Develop multimedia content and write persuasive copy for marketing materials, fundraising appeals, event promotions, and donor communications.
Brand Management, Data Analysis, and Reporting:
- Develop and maintain brand guidelines, ensuring consistency in messaging, tone, and visual identity across all channels and materials.
- Monitor brand mentions and sentiment online.
- Conduct periodic brand audits.
- Champion the Charity's brand values and mission.
- Set up tracking mechanisms and analytics tools to monitor campaign performance.
- Analyse data to assess campaign effectiveness and audience engagement.
- Prepare regular reports and dashboards summarising campaign results, trends, and insights for internal stakeholders.
Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages and should include a summary of your reasons for applying for the position. You should also include details of how your skills and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Battersea is here for every dog and cat, and has been since 1860. Over our three sites, we have over 600 volunteers supporting our organisation in a variety of ways, such as our ever-popular animal welfare roles in the catteries and kennels, office duties in all areas of the organisation and they also represent us at public events. The Volunteering Team is responsible for the recruitment, training, and ongoing support of volunteers at Battersea, and further promoting our inclusive environment and ensuring that our volunteers are involved in all aspects of our work, are valued for their commitment, and recognised for the extraordinary things they do for us.
We are seeking a Volunteer Services Manager to provide leadership, guidance and development to this Volunteering Team and act as an ambassador for volunteering across all Battersea centres and externally. They will have overall responsibility for recruitment and development of volunteers, policies and processes relating to volunteer involvement, and lead in increasing the standard of the volunteering experience across the organisation and creating new opportunities, in all areas of our work.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy:
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion:
At Battersea, we are committed to providing equal opportunities and developing a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 5th May 2024
Interview date(s): 8th - 9th May 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Healthwatch Kensington & Chelsea
Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public. Its remit covers all publicly funded health and social care services for adults and children.
Healthwatch’s remit covers all publicly funded health and social care services for adults and children.
The Advocacy Project delivers Healthwatch services in Kensington & Chelsea, Brent and Westminster – three of 152 local Healthwatch organisations. We’re building on the important work that’s been done to date, while bringing new insights from the voices of seldom heard and hard to hear groups.
About the role
The role is to lead the work of Healthwatch Kensington & Chelsea, working with a small skilled staff team and a range of volunteers and other community stakeholders. In particular, you will share our commitment to embed user engagement and community development at the heart of the Healthwatch service model, empowering user voices and improving access to health services.
You’ll have an opportunity to develop the service in line with our ambitious vision. This will include leading on the planning and delivery of targeted projects, supporting a diverse and varied engagement programme, and building relationships with a range of strategic partners. The Healthwatch Manager (Kensington & Chelsea) also takes the lead on managing our local Advisory Board. You will work closely with the Healthwatch teams in Westminster and Brent.
Key responsibilities
Ensure Healthwatch Kensington & Chelsea’s work conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between The Advocacy Project and Brent Council.
Manage and motivate a small staff team to deliver an effective and vibrant local Healthwatch.
Provide leadership to make sure the patient and public voice is heard across health, social care, children’s and other sectors in a continuously changing external environment.
Support the effective working of the Healthwatch Kensington & Chelsea Advisory Board.
Ensure local communities are able to participate fully in our work, particularly those that are least likely to have had their voices listened to. Support these communities in influencing local and national policy.
Represent Healthwatch Kensington & Chelsea at strategic governance and external meetings with key stakeholders, liaising with nominated Board leads regularly.
Develop the service to respond to emerging trends and needs, keeping abreast of Healthwatch England best practice to continually enhance the quality of the service.
Monitor the service to make sure it delivers to time, budget and quality; provide reports evidencing this to key stakeholders, including local commissioners, Healthwatch Advisory Board, the Bi-borough Health and Wellbeing Board and Healthwatch England.
Develop effective partnerships with key staff in health and social care services.
Work with the communications and engagement lead to make sure all relevant internal and external stakeholders receive relevant, timely and up-to-date communication about all Healthwatch projects.
Work with the Healthwatch Service Manager and Head of Business Development to identify opportunities for funding additional work which will add value to our Healthwatch services.
General responsibilities
Participate in team meetings, training and organisational development.
Contribute to monitoring reports.
Keep to our policies, including health & safety, safeguarding and risk regulations.
Work to our mission, vision, and values.
Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.
Person specification
Essential
Excellent knowledge of and experience of working with the health and social care system and the voluntary and community sector.
Thorough understanding of user engagement, community development, user involvement and co-production principles and practice.
Experience of working with diverse communities and tackling discrimination and inequality.
Understanding of the public health challenges in Kensington & Chelsea.
Experience of managing team members.
Experience of contract management and compliance.
Excellent communications (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees, commissioners, partners, colleagues and local residents.
Able to interpret complex information and deal effectively with competing interests and challenging situations.
Excellent organisational skills who can work on their own initiative and plan and prioritise your own workload.
Experience of working with a budget.
Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.
Willingness to attend further training as appropriate and to adopt new procedures.
Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values
Desirable
Evidence of ongoing personal development and training.
Experience of working with senior managers in public sector bodies.
Experience of developing ideas for new areas of work.
Experience of working directly with volunteers.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident Committed and Mindful Employer.
The client requests no contact from agencies or media sales.
Battersea is undertaking a transformational data strategy programme (known as Launchpad) aiming to transform how we collect, store and use information and data about our animals and supporters. As well as moving all of our data onto a new custom designed single system, we’re seeking to build the skills of our colleagues so that we’re ready to use our new system and make best use of the information we have to be a more data driven and insight led organisation.
This newly created role will work with key stakeholders across the charity to drive transformation and deliver the desired business outcomes and benefits relating to Launchpad, and be responsible for leading and executing the people and culture workstreams and other strategic change initiatives to support interconnected projects to achieve successful implementation and benefits realisation of this programme.
The role holder will be a great collaborator and influencer and will have the ability to work with a range of stakeholders to manage & deliver complex projects in a fast-moving environment with tight deadlines.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy:
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion at Battersea:
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 9th May 2024
Interview date(s): 17th May 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Service Manager - St Martin's House
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- You will manage and lead a 24-hour 16-18 bed new therapeutic support & accommodation service for women from across South London who have experienced homelessness and severe and multiple disadvantage.
- You will lead and develop a team that is focused on building trust through relationships, so that every woman who is supported gets the person-led, trauma and gender-informed support they need in a place they can call home.
- You are a dynamic, inspirational and capable leader, who proactively supports and enables the team to utilise their strengths and work collaboratively to meet the different needs and aspirations of the women we support.
- Your values and practice will align with the Connection’s traits – we are Curious, Safe, Together and Motivated.
- You will have the personal credibility to build confidence across several south London boroughs, specialist NHS teams, and the wider community.
- You will be both strengths-based and solution-focused, maximising and developing partnerships internally and externally to enhance service provision.
It is an Occupational Requirement for this post are open to women only, as permitted under Schedule 9,Part 1, of the Equality Act 2010.
Salary: £41,409
Closing Date: Sunday 28th April
Interview Date: Wednesday 8th May
Full job description can be found on our website.
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
FearFree deliver services across the South West for victims of domestic abuse, those who harm and their families and victims of sexual violence and stalking. We provide responsive, victim focused and trauma informed support and this post is fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
This post will be based in our Devon domestic abuse service and is an exciting opportunity to support the delivery of our services which include IDVA Support for high risk service users, Education and Recovery support for medium and standard risk, Behaviour Change Support for those who harm and support for children and young people who have witnessed domestic abuse and YPIDVA support for those in abusive intimate relationships.
Key responsibilities for this role include:
- Leading day to day operations within the Devon services.
- Line management of team managers
- Ensuring the services work to Accreditation best standards including Leading Lights and Respect.
- Monitoring the outcomes of the service, data and reporting to commissioning partners.
- Overall responsibility for safeguarding across the service.
- Building relationships with partner agencies across Devon.
- Promotion of our service across the local area.
- To provide leadership, direction and support to staff ensuring excellent management of the service, including direct line management of the team managers.
- To coordinate the development and maintenance of partnerships with other agencies, to ensure effective, allied approaches to client support.
- To promote an organisational culture of engagement, improvement and best practice to deliver a high quality and accessible service.
- Ensure performance targets are monitored and delivered on time.
- To make recommendations to the Head of Services and Director of Service about the best use of resources.
- To ensure all service users are provided timely and holistic support to help them change their behaviour.
- Deliver training to new staff, partner agencies and local organisations to increase knowledge and understanding of Domestic Abuse, including Bystander Training.
- Ensure the service is risk focused and trauma informed, with a clear focus on safeguarding.
- To lead on accreditations required such as Leading Lights and Respect.
Advising on new development opportunities
- Utilising data, local and national knowledge, identification of unmet needs, professional relationships and best practice to contribute to new opportunities.
- Ensure that the charity continually operates innovatively, flexibly and with service users’ needs at the heart of service design and delivery by horizon scanning, identifying emerging trends and new opportunities and lead through to successful implementation.
Leadership and management
- Provide inspirational leadership and effective management to the team ensuring that all staff and volunteers are actively working to achieve the charity’s vision, mission and strategic ambitions.
- Ensure all staff and volunteers are effectively performance managed and live the charity’s values and have all appropriate resources to achieve excellence in their field.
- Work alongside colleagues from across FearFree to provide support, assistance and management to over teams where required.
Budgets and Financial performance
- Contribute to the creation of annual and three year budgets and financial targets.
- Carefully monitor and evaluate both financial and non-financial performance and create contingency plans to predict and rectify any variables.
- Develop effective business cases to propose new developments within the annual budgeting process but also progress ad hoc opportunities as they arise.
Governance and regulation
- Provide regular performance and project reports to the Head of Services, Director of Services and Commissioning partners.
- Provide performance and project reports and attend regular meetings internally and externally as requested.
- Provide evidence based assurance that the service meets or exceeds the contract terms and report to commissioners against performance indicators
Relationships and partnerships
- Proactively build relationships with the wider statutory and voluntary partners across the charity’s areas of operation.
- Actively network across the operating area and beyond to build the charity’s reputation and harness support for the organisation.
- Effectively manage contractor relationships including sub-contractors to ensure FearFree is a priority provider.
Development
- Demonstrate continuous professional development as part of the charity’s ethos as a learning organisation.
- Ensure the charity’s learning and excellence ethos is demonstrated through excellent performance management and continuous learning and development.
- Actively participate as required in the training of staff and others working as part of the charity’s ethos as a development organisation.
- Build networks across the charity sector to harness relationships and share best practice both to the organization and the wider sectors benefit.
Technology
- Ensure all staff are fully IT literate and have the necessary skills and technology to fulfill their roles effectively.
- Work with the SMT to ensure all data is protected and systems are conversant with current Information Governance legislation.
For a full job description/person specification and to apply, please follow the link provided on this website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
CVAA UK is a membership organisation supporting not-for-profit organisations across the UK who specialise in adoption services. Over 3000 children in the UK need adoption each year because they cannot remain at home or with family members. The CVAA Practice Programme delivers 30 or more online courses each year to those working in the sector, primarily social workers. The programme has developed a strong reputation for attracting a range of subject experts to deliver cost effective, engaging and useful training. Due to a restructure of the team, we are now looking for a Training Manager who can oversee the delivery of the programme from mid to late July 2024. Initially fixed term, it is anticipated that this post will become permanent.
The Training Manager will work with the Head of Practice Development and the Programme Administrator to ensure that the courses are full, delivered effectively and evaluated. Part of the role will also be to source new trainers and support the creation of the programme into 2025.
The CVAA team work remotely across the UK so location of the postholder is not a barrier to recruitment as long as long as they can travel occasionally and come into London for team days. The team is small, diverse and dynamic. Experience of project management or delivery of training or events is more important than knowledge of adoption or children's social care. We would warmly welcome an application from people who have lived experience of adoption or fostering, and candidates from the Global Majority.
Candidates must be eligible to work in the UK and will need to undertake a DBS due to the sensitive nature of the work of CVAA. We require three references, one of whom can be personal. To apply please prepare a comprehensive CV and Personal Statement. The statement should be no more than three pages of typed A4, in English, and address all the requirements of the Person Specification providing evidence and examples to back up statements.
Petra Jodlova, Head of Practice Development, is available to arrange informal conversations about the post.
The closing date for applications is 11.59pm 16th May 2024. Interviews will be week commencing 27th May 2024.
Please note we will require a full CV and personal statement addressing the key person specification criteria.
CVAA UK supports adoption agencies across the UK to find homes for vulnerable children who need adoption through improvements in policy and practice.
The client requests no contact from agencies or media sales.
London Borough of Harrow
£33,152 - £39,368 per annum plus Outer London Weighting
Based in Harrow - working flexibly across the borough and home working
Ref: 1439
An exciting opportunity has arisen to continue to implement and manage the delivery of the Harrow Domestic Abuse Support Service.
As Service Manager, you will lead and manage the delivery and development of the service. You will have oversight of service delivery and lead on partnership working and collaboration across the London Borough of Harrow. You will support all staff in their work, ensuring high quality and safe practice.
You will have management experience and a demonstrable track record within the field of domestic abuse, supported accommodation and/or health and social care. You will also have a wide-ranging understanding of all forms of domestic abuse, and be able to demonstrate passion for collaboration, partnership, strategic and service development.
The postholder will be subject to an Enhanced DBS check against relevant barred lists.
To download an application pack, please visit the website via the apply button.
Unfortunately, we are unable to accept CVs.
Closing date: 15 May 2024.
Interview date: 20 May 2024
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No. 1061582.
Job Title: Hackney Service Delivery Manager
Salary: £32,000 per annum (FTE)
Working Hours: 28-35 hours per week (pro-rata rate)
Location: Hackney Borough based with some home working.Fixed term contract until 30th September 2025
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.
We are seeking a capable NCT Perinatal Service Delivery Manager who is passionate about supporting parents and infant feeding to lead on this project. This role is home-based but will include travel across the Hackney region (expenses will be reimbursed).
About the role
You will be responsible for managing the parent support project in its entirety across the region. Some of the key responsibilities of the role include:
- Leading on perinatal peer support across the region.
- Managing the project staff team.
- Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all services are accessible and inclusive.
- Engaging with communities through networking with other local organisations.
- Report progress on project status, timelines and delivery against key performance indicators.
- Participate in local perinatal networking/task and finish projects, so that the programme is an integral part of the local perinatal and infant feeding provision landscape, and is able to advocate for and chaperone perinatal service users at a strategic level, raising the profile of NCT’s perinatal offer locally and nationally.
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.
Being able to make decisions and respond appropriately to our commissioners, staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires breastfeeding experience of at least 3 months. The training can be undertaken within your working hours. There will also be training on the EPEC (Empowering Parents, Empowering Communities course) provided by South London and Maudsley NHS Foundation Trust.
The role is 28-35 hours per week which will be predominantly Monday to Friday within the working day, however, will include occasional evening and weekends. This is a home-based role, however travel across Hackney will be required.
About you
- Are you willing to undertake our Peer Supporter training? (Requires minimum 3 months Breastfeeding Experience)
- Can you work at pace and juggle a number of different priorities?
- Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?
- Do you want to join an amazing Charity that supports parents across the UK?
- Would you like to be part of an amazing team of passionate staff?
If so, please read the job description on our website.
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. More details about our Equity, Diversity and Inclusion action can be found on our website.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date: 2nd May 2024
Interview dates@ W/C 13th May 2024
Interview format: May be in person in Hackney – venue tbc. Or Virtual video call – flexible around your working day. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you ready to take the next step?
This is an exciting management opportunity for someone looking to use their skills and experience to make a real difference. Join our team working with unpaid carers across the London Borough of Lewisham to improve their health and wellbeing, and access support that meets their needs.
As project manager, you will oversee the day-to-day operation and delivery of this vital service, using your experience to develop the team, sharing best practice and seeking creative opportunities to continually improve the support we offer unpaid carers. You’ll develop trusted partnerships with local stakeholders, practitioners, businesses and services to promote and embed the service in the local area, supporting the development of a positive ‘carer friendly’ culture in Lewisham.
This role will suit a people person who can quickly develop relationships, lead a team, and work closely in a supportive role with Adult Carers, Young Adult Carers and Young Carers. You’ll have overall responsibility for the Carer’s hub, where carers can drop in for advice and support, manage a small caseload, and support the delivery of the service’s range of activities as required, including respite activities, online groups, face-to-face sessions.
We are looking for a great motivator with excellent communication and organisational skills. Applicants should have relevant team or project management experience in social care, health, education or the voluntary and community sector. You will have experience of working with vulnerable adults and/or children and operational knowledge of multi-agency working. A practical understanding of barriers faced by unpaid carers, and an awareness of cultural differences will be key in this role.
This is a full-time role and the postholder can either be based in the community in Lewisham or our New Ash Green office, with travel to the other area/ office 2 days a week. The postholder must have access to their own ULEZ compliant car.
Work with us!
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous 31 days annual leave entitlement plus bank holidays
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
The Community Fundraising Manager will be an integral part of a dynamic and unstoppable fundraising department.
The role will develop and implement strategies to cultivate grassroots fundraising across the UK in support of Sarcoma UK's mission. You will recruit, steward and enable a network of dedicated community fundraisers, volunteer fundraising groups and fundraising event hosts. Through excellent donor support, you will maximise fundraising from annual campaigns, challenge events, community activities and peer-to-peer initiatives.
You will also have a positive ‘can do’ attitude, a personable manner, and will embrace the desire to make a measurable difference. Working in areas the charity has not previously been able to dedicate a Community Fundraiser Manager to, you will be expected to work with the staff team and, internal and external networking groups, as well as building relationships and partnerships in the community.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activities throughout the year
- Interest-free season ticket and bicycle loan
Our Values:
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and key responsibilities
Community fundraising
- Manage and develop regional fundraising by devising a regional community fundraising strategy for income generation.
- Design and develop Sarcoma UK's calendar of annual community fundraising campaigns and events communication, including Cuppa and Cake.
- Introduce fundraising opportunities to our existing and potential supporters through a multi-channelled marketing strategy to grow levels of engagement and participation.
- Identify opportunities and recruit new community fundraisers, fundraising groups, corporate and school partners.
- Work with the Fundraising team to produce regular feedback reports and analysis on specific community products and overall revenue.
- Lead on promotion of community fundraising through digital marketing, PR, speaking engagements and on the ground fundraising.
Management
- Provide line management and day-to-day support to the Regional Fundraising Officer North, building their fundraising knowledge.
- Develop, manage, and monitor budgets for your areas of responsibility.
Income Generation
- Implement agreed KPIs, objectives and budget for the Regional Fundraising Team to drive support and engagement.
- Identify fundraising products, key accounts, and projects that will support income growth both locally and nationally.
- Responsible for monitoring and managing all income streams across all community fundraising lines including Gift Aid and working closely with the Operations Team.
Processes, administration, and reporting
- Maintain accurate and up-to-date supporter records on Sarcoma UK’s database (Raiser’s Edge).
- Ensure all recording, and stewardship processes are up to date and working across the fundraising team, wider charity and in accordance with current laws and regulations.
- Ensure necessary Community Fundraising policies are up to date.
- Follow Sarcoma UK’s processes and procedures including risk assessments to ensure a consistent approach and maintain a high level of support expected by our donors and fundraisers.
- Ensure that all activities are compliant with legislation governing fundraising including GDPR, health and safety, Institute of Fundraising, and the Fundraising Regulator Code of Conduct.
Wider fundraising
- Support company and corporate partnerships that utilise community and trade fundraising.
- Support third party fundraising and challenge event portfolio.
- Work with the Events Manager to develop merchandise and trade income opportunities.
- Support with managing merchandise supplier relationships and internal and external stock levels.
General
- The role requires some travel to events and meetings throughout the UK. Some weekend or evening work will also be required and time off in lieu will be given. Travel expenses will be reimbursed (exc. Travel to the Sarcoma UK office).
- Stay up to date with the latest knowledge in fundraising and ensure Sarcoma UK’s processes and procedures follow best practice.
- The post holder will be working in a developing environment, and they will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.
The client requests no contact from agencies or media sales.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Crisis Service Delivery Manager
Ref: 590
Salary: £30,225.08 per annum (plus £1,119.96 per annum for Safeguarding rota)
Hours: 37.0 hours per week, Flexible with needs of service
Contract: Permanent
Working base: HQ, Flitwick
Area covered: Bedford, Luton, Milton Keynes and Central Bedfordshire
Job Purpose
This exciting role will work with the Crisis Service Development Manager to oversee the operations of the crisis services and ensure compliance with contract requirements. The post holder will be responsible for overseeing the everyday operations of the Crisis Cafes and line managing our Team Leaders in each location across Bedford, Luton, Central Beds and MK. The Crisis Cafes are an ever-evolving service, and this role will include implementing, delivering and managing new business and identifying and executing any service improvements across the locations.
Key Responsibilities
- Support the Operational Crisis Services Manager to oversee the operations of Mind BLMK Crisis services and ensure outcomes which support the contract requirements, specifically within the Crisis Café provision.
- Maintain an effective workforce for the crisis service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of managers responsible for the services and projects).
- Hold responsibility for maintaining an effective workforce which ensures 7 night a week delivery.
- Hold responsibility for health and safety and Safeguarding for the Crisis services in line with Mind BLMK’s H&S policies, procedures and guidance.
- Hold responsibility for the collection, updating, monitoring and reporting of service data in line with Mind BLMK’s contract and systems requirements and procedures.
- Deal with complaints from service users or other agencies as requested by the Operational Crisis Services Manager.
- To be a member of a Senior Manager On call rota (safeguarding and sickness reporting).
- Be responsible for the monitoring of the crisis service budget with support of the Operational Crisis Services Manager,
- Contribute to business development, funding bids, tenders and budget setting for the development of the Crisis service.
- Ensure crisis specific training is delivered to all crisis staff and monitor training needs amongst Crisis teams.
- To support with High Intensity User meetings and ensure all Crisis service users are able to access person-centred crisis support.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Thursday 11 April 2024
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Location: Islington and hybrid working
Salary: (Salary band 5.1) £42,340.73 - £44,954.35 per annum
(please note successful candidates are usually appointed at bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: 9th May 2024 at 12 noon
Virtual Interview Date: 24th May 2024
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Service Manager Islington Community Services at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Within the London Borough of Islington we run a comprehensive range of community based provision for survivors. At the core is our Independent Domestic Violence Advisor (IDVA) service which support those at the highest risk of harm. We have a number of specialist roles and pan-borough project, which provide targeted support to providers and work closely in conjunction with partner services and work with over 500 survivors each year.
About the Role
We are looking for an exceptional leader to lead on delivery of our community based support within the London Borough of Islington. These services include core IDVA teams and additional specialist roles, often supporting survivors at the point of crisis and highest risk. You will take a lead role in ensuring the high standards we set are achieved and identifying where and how we can make improvements. You will lead on development and maintenance of effective commissioning relationships and be able to identify and develop opportunities for service enhancement and growth.
About You
You will have leadership experience in a VAWG or other service delivery organisation which includes management of different service elements. You will be comfortable with managing risk and a calm, reflective operational leader able to support staff who are often working in crisis response mode. You will have used your experience of working in a service delivery environment to identify and implement service improvements. You will have good data literacy and eye for detail, particularly around service utilisation and reporting.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.