Enhanced support worker jobs

Outreach Housing Support Worker 
Salary Banding: £28,893.00 per annum with potential to progress through salary band.
Contract: 12 month Fixed Term contract
Hours: Full Time, 37 Hours Per Week 
Location: Hatfield / Hybrid / Hertfordshire travel  - Candidates must have a full driving license and use of own vehicle for business purposes

Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998. We’re a professional, passionate and supportive team, working together to prevent and relieve youth homelessness.

Make a real difference

You’ll deliver high‑quality housing advice to young people aged 18–24, helping them understand their realistic housing options and navigate moments of crisis. Working closely with colleagues and partners, you’ll support effective engagement to prevent current or repeat homelessness.

The young people we work with are inspiring and resilient, but often face complex challenges with little support. We’re looking for someone with empathy, patience and determination who can help them overcome barriers and move forward with confidence.

What you’ll bring

• A full, clean driving licence and access to your own vehicle
• A strong passion for supporting individuals with diverse and complex needs.
• Dedicated to providing inclusive and compassionate support to people from all backgrounds.
• A strong understanding of the challenges facing homeless young people
• Excellent interpersonal skills and the ability to engage and motivate young people
• Confidence managing varied workloads and competing priorities
• Strong organisation, record‑keeping and IT skills (Word, Excel, Teams, Outlook)
• A clear understanding of confidentiality, professional boundaries and integrity
• The ability to work independently and as part of a supportive team
• Flexibility in approach and a commitment to learning and development
• Knowledge of the voluntary sector (desirable)

What we offer

• A supportive, knowledgeable and collaborative team
• 25 days annual leave plus bank holidays (increasing to 28 with service)
• An extra day off for your birthday
• Holiday purchase scheme and hybrid working
• Mileage paid for work‑related travel
• People’s Pension and Group Life Insurance
• BHSF Health Cash Plan and Employee Assistance Programme
• Blue Light Card discounts
• Company sick pay scheme (subject to eligibility)
• Ongoing training and development, including secondment opportunities
• Long service awards, refer‑a‑friend scheme and monthly staff draws (early finish or lunch with your manager!)

If you’re passionate about doing work that matters, take pride in supporting others, and want to be part of a charity where people genuinely care, we’d love to hear from you.

If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!

To apply please go to our website and click the link to apply.  We require a covering letter or Video showcasing your skills and experience relevant to the role along with you CV.  Please ensure you upload these documents to our recruitment portal to complete the application process.

Closing Date 30 April 2026.  Recruitment afternoon will be held on 5th May 2026 therefore please ensure you are able to be available and if successful there will be a further personal interview stage held on a date to be confirmed.    If you need any reasoable adjustments or access arrangements throughout the interview and application process please contact us and we will endeavour to support your needs.

To apply please go to our website and click the link for Outreach Housing Support Worker

Recruitment afternoon will be held on 5th May 2026, therefore please ensure you are available to attend this date and if successful there will be a personal interview stage held on a date to be confirmed.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.

About the organisation

For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.

nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.

We are seeking to recruit to the following post:

• Job Title: Support Worker – Specialist Refuges
• Job Ref: nia 208
• Hours: 35hrs/week working across Camden, Haringey and Islington
• Salary: £29,000 – £32,000 dependent on experience and qualification
• Location: working across Camden, Haringey and Islington
• Closing date: 10am, 20th April 2026
• Interview date: 1st May 2026

This post is currently funded until 31st March 2027 with a possibility of further extension.

About the role

We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and girls.

The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work, Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies

Our amazing team at Alana House are looking for a Women’s Centre Team Leader to join the team. 

Would you like to make a lasting difference to women facing multiple disadvantages? Our award winning trauma recovery service empowers and enables women to access the support they need.  

Position: Women’s Community Project – Alana House Team Leader

Location: The role is based in our Reading office with hybrid flexible working arrangements to provide for working at home and in the office

Contract: Permanent full time – 37 hours per week Monday to Friday.  Working pattern to be agreed within the hours of: Monday to Tuesday 8.30am-5pm | Wednesday 8.30am-7pm | Thursday 8.30am-5pm | Friday 8.30am-4pm

Salary: Starting salary in the range of £35,502  to £43,389 per annum 

Alana House is PACT’s flagship community project that uses a holistic approach to support and empower women. We offer a confidential, women-only, non-judgemental space and our services are delivered for women by women to ensure a safe, comfortable and trauma informed environment for those accessing support.

About the role:

As the Women’s Centre Team Leader, you will be responsible for leading a team of Key Workers to achieve the positive engagement of service users which leads to positive outcomes.  Your responsibilities will include:

· manage a team of Key Workers: monitoring performance and progress to ensure KPIs and goals are met

· contribute to identifying, training and supporting service user representatives and peer mentors

· act as the first point of contact for women referred to our service and conduct structured assessments to understand needs

· regularly meet with women to provide dedicated emotional and practical support

About you:

As the Key Worker Team Leader, you’ll bring highly demonstrable people management skills to encourage, motivate, support and develop a team and monitor and manage performance, along with an in-depth knowledge of issues facing justice involved women and those at risk of entering the justice system.

If this sounds like you please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.

For an informal discussion about the role please visit the advert on our website for contact details for Sabina, Alana House Manager.

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Closing date: 9am, Monday 11 May 2026

All opportunities with PACT are based in the UK, and you must be eligible to live and work in the UK.

Other roles you may have experience of could include: Senior Family Support Worker, Family Key Work Leader, Senior Key Worker, Women’s Support Worker Leader, Women’s Key Worker Manger, Domestic Abuse Support Worker Manager, Domestic Abuse Key Worker Leader, IDVA, ISVA, Probation Services Manager, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

About the role:

Step into a role where your work has immediate and lasting impact. At LaunchPad, our 14-bed assessment hub in Newham, you’ll support people coming directly off the street who are navigating multiple disadvantage, including mental health, substance use and physical health needs. This is more than a place of safety, it’s a turning point. You’ll build trusted relationships, work intensively with a small caseload, and support people to stabilise, reconnect with services and take meaningful steps towards longer-term housing. You’ll carry out assessments, co-produce support plans and be alongside clients day to day as they work towards their goals.

Working alongside a passionate, committed team, you’ll play a key role in reducing street homelessness across Newham. No two days will look the same. You’ll work in partnership with services across the borough, advocate for your clients and help them navigate systems that can often feel out of reach. You’ll be part of a service designed for people facing some of the greatest barriers, where persistence, creativity and compassion really matter.

At Single Homeless Project (SHP), we’re serious about your growth. You’ll have access to specialist training, clear progression pathways and the support you need to build a long-term career making a real difference to homeless Londoners.

About you:

• You’ve supported adults navigating multiple disadvantage, including mental health, substance use and homelessness
• You know how to build trust, even with people who may be unsure about engaging with services
• You’re confident supporting people to move into and sustain longer-term housing, including PRS and supported accommodation
• You can assess risk, plan meaningful support and stay calm and responsive when things feel challenging or unpredictable
• You’re organised and comfortable working with systems and partner agencies to keep support coordinated and on track

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing Date: Sunday 26th April at midnight

Interview Date: Tuesday 5th May Online via Microsoft Teams

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role. Applications requiring sponsorship will not be accepted or progressed. 

About the role:

165 King’s Cross Road is at the frontline of Camden’s response to rough sleeping. As a 16-bed short stay service, it’s more than accommodation – it’s a critical turning point. As a Resettlement Worker, you will make sure that time spent here leads somewhere meaningful.

You’ll work with people who are navigating multiple disadvantage – including mental and physical health challenges, substance use, and contact with the criminal justice system. Your role is to turn crisis into momentum. Through high-quality assessments, personalised move-on planning and creative problem-solving, you’ll support clients to secure safe, appropriate accommodation and take their next steps towards independence.

Resettlement is not just about finding a room. It’s about widening options, challenging barriers and advocating for people who may struggle to access housing on their own. You’ll build strong relationships with housing providers, the private rented sector and pathway services, navigating local connection rules and housing systems with confidence and persistence.

Your impact will be tangible. Every sustainable move-on frees up a bed for someone in crisis. Every successful tenancy reduces the risk of a return to rough sleeping. This is a role for someone who is organised, proactive and driven by outcomes - someone who believes that short stay should truly mean short stay.

If you’re ready to be part of decisive, coordinated action to end rough sleeping in Camden, we’d love to hear from you.

About you:

• You have experience supporting people facing homelessness and multiple disadvantage, with a strong understanding of the Recovery Model and strengths-based practice.
• You understand housing pathways and/or the private rented sector and can confidently navigate move-on options.
• You are skilled at completing high-quality risk and needs assessments and translating them into clear, SMART resettlement plans.
• You build strong partnerships with statutory and non-statutory services, advocating effectively on behalf of clients.
• You’re organised, confident with recording systems and numeracy tasks (e.g. budgeting, rent accounts, benefit calculations), and able to balance competing priorities in a fast-paced service.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Please note we will be reviewing applications and inviting suitable candidates to interview online via Microsoft Teams as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert as soon as a suitable candidate is identified. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

About the role:

At Single Homeless Project (SHP), we’re driven by the belief that everyone deserves a place to call home and the chance to build a life that feels fulfilling and hopeful. In our Hammersmith and Fulham service, we provide that opportunity through one high-support hostel and two medium-support hostels, where 24 Londoners are rebuilding their lives while managing their mental health and other complex challenges such as substance use or past offending. This is a place where progress is measured not just in milestones but in moments of courage, connection and growth - and where your work has the power to change the direction of someone’s story.

As a Project Worker, you’ll play a leading role in helping clients understand and manage their emotional and mental health needs, while developing the confidence and skills to live independently. Through meaningful one-to-one work, you’ll carry out detailed needs and risk assessments, identify achievable short-term goals, and help clients strengthen relationships, expand social networks and access training, education or employment. Every day will bring new opportunities to inspire change - whether supporting a resident to manage a difficult day, celebrating progress towards recovery or working alongside a dedicated team to keep our 24-hour service running smoothly, including on weekends.

This is more than a job, it’s a chance to grow your career in a place that values your ideas, invests in your development and champions innovation in homelessness support. At SHP, you’ll be part of a tenacious, forward-thinking team determined to do what works, to go further, and to make London a place where everyone can thrive.

Please note that this role involves shift work, including a combination of early shifts (8:00 AM – 3:30 PM) and late shifts (2:30 PM – 10:00 PM), with shifts scheduled every other weekend.

About you:

• You bring real experience of working alongside people facing mental health challenges and complex needs, and you see their strengths long before their struggles.
• You understand mental health legislation and safeguarding, using that knowledge not just to protect, but to empower.
• You know how to get to the heart of someone’s needs, assess risk with confidence, and build action plans that lead to real change.
• You’re switched on to what it takes to work in a busy residential service, from managing tenancies to making sure everyone feels at home.
• You believe recovery is always possible - you know how to spark motivation, nurture independence and help people move towards the lives they want.
• You thrive on collaboration, working hand-in-hand with partners like community mental health and substance use services to make progress that lasts.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing Date: Sunday 26th April at midnight 

Interview Date: Thursday 7th or Friday 8th May at our service in Hammersmith & Fulham

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

We are currently offering a rewarding opportunity within our Helpline Team who are the ‘front-door’ to CSWS, providing a first point of contact for carers and professionals via our Countywide telephone and email service, online portal, and chat services. 

Carer Wellbeing Workers on the Helpline focus on registration and ‘Tier 1’ conversation model using active listening skills to identify any most pressing need before referring/signposting onwards.

You will have excellent IT skills and experience of working with adults and families, and working knowledge and / or lived experience of social care and health. You will use excellent communication and interpersonal skills to provide a professional, time-limited and informed service for carers who contact the helpline for a variety of reasons and who may be distressed or in need of safeguarding support. 

The role is mainly remote / homeworking with the expectation that you may need to travel on occasions to in-person meetings and training across the country. This role would therefore suit those located in, or close to, West Sussex.

Key Responsibilities

•  Work within a team to provide carer registration and support to carers via a variety of methods (phone, email, online chat) following the ‘Tier 1’ conversation model – addressing only the most pressing need before referring/signposting onwards, including referrals to our Community and Health Teams.

•  Supported by a Shift Manager, respond with a professional, time-limited and informed service for carers who contact the helpline for a variety of reasons and who may be distressed or in need of safeguarding support. 

•  Provide guidance to professionals outside of the organisation, answering queries about carer’s support or related areas.

•  Follow Carers Support West Sussex processes to record activities on in house database systems. Accurately record all interventions on CSWS Client Record Management System to enable timely and informative reports on the services provided.

•  Use a range of outcome-based tools to evidence your work and as a framework to support carers to create a personal plan to identify and achieve positive change. Demonstrate the impact the service has made through feedback surveys, case studies and collating general feedback.

•  Focus on outcomes for the carers, appropriately triaging and signposting them to relevant services making dynamic decisions about the suitable pathway for a carer. Work closely with colleagues to ensure carers receive timely support.

•  Provide mentoring and support to volunteers who work within the team to provide services to carers.

•  Promote the principles of Think Carer across all networks and proactively identify carers and opportunities through partnership working, outreach, community connections and networking, promoting carers as expert partners in care.

For a full list of responsibilities, please refer to the Job Description in the attached Recruitment Pack.

Employee Benefits

•  Training and Development: Opportunities for professional development and training.
•  Flexible Working: Flexible working hours and remote working options.
•  Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
•  Healthcare and Employee Assistance Programme with perks and discounts.
•  Enhanced Maternity/ Paternity/ Adoption Pay.
•  Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.

Interview Date: 11 May 2026
Please note that we may begin interviews as soon as a strong application is received, so this vacancy could close earlier than advertised if the right candidate is found.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Crisis Skylight London. Homeworking can be considered for one day a week in line with Crisis’ Hybrid Working Policy.

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.

We offer people who are homeless or at risk of becoming homeless housing and benefits advice, 1-2-1 coaching, advocacy, courses and peer group sessions alongside practical services of showers and laundry for street homeless.

About the role

As an Engagement and Assessment Worker, you will be part of Crisis Skylight London’s Engagement and Assessment Team, providing a high quality, non-judgemental and safe service to individuals who approach our Skylight Centre. Engagement and Assessment Workers are the first point of contact for a range of enquiries from people who are experiencing homelessness for the first time, individuals with complex and multiple needs, visitors, volunteers, and supporters. You will be providing information about Crisis’ services, delivering a high-quality triage and assessment service, and offering Information, Advice and Guidance (IAG) on local homelessness and other related services. You will also manage a small caseload.

Crisis uses a case management approach, and the successful candidate will attend case management meetings, reflective practice, and team meetings. You will also work collaboratively with external partners and Crisis Skylight London’s Coaching and Learning Teams.

About you

To be successful in this role you will have:

• Experience of working with homeless or other vulnerable groups and understanding of the importance of respecting confidentiality, showing empathy and sensitivity, and working in a boundary way.
• Experience of assessing presenting needs and working in a Psychologically Informed Environment, and in a way that ensures that members with all levels of need can access the service.
• Excellent customer service skills with a commitment to delivering the highest standard of customer care and high quality IAG.
• Good knowledge of homelessness, housing and welfare legislation and Safeguarding procedures.
• Strong interpersonal skills including effective written and verbal communication skills and ability to deal with challenging situations with a calm approach.
• Ability to manage a caseload, and successful relationships with external service providers and partners.
• Good working knowledge of Microsoft Office Applications (Word, Excel, Outlook, Teams)

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 26th April 2026 at 23:59

Interview date and location: Wednesday 13th May 2026 at Crisis Skylight London, 50 – 52 Commercial Street, E1 6LT

Interview process: Competency-based interview and interview task sent to shortlisted candidates prior to interview

AI in Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Contract: Fixed term contract - secondment opportunity until 31 March 2027, with the possibility of extension

About the role

CTI is part of a housing-led response to ending homelessness. CTI is an evidence-based model, designed for times of transition for people who require support to navigate often fragmented systems. It uses a time limited case management approach to support people through a period of transition which works towards preventing and ending homelessness.

The model is strictly time limited and prescriptive in its application and Crisis’ CTI pilot will run close to the CTI principles. The timing of movement through the phases is defined by the Programme model.

CTI consists of four main phases:

1. Pre CTI: in which the relationship with the client is developed and their goals and ambitions are identified, (no timescale – could be days, months or years)
2. Transition: providing support & beginning to connect client to people and agencies that will assume the primary role of support and enable them to meet their goals (3 months)
3. Try out: monitoring and strengthening support network and client’s skills (3 months)
4. Transfer of care: terminating CTI and stepping right back (3 months)

The post holder will be working within the framework of CTI, supporting prison leavers from prison into accommodation, thus preventing homelessness on release from custody.

About you

To be successful in this role you will have experience of delivering person centred support with statutory and non-statutory services within the criminal justice system, offering coaching and mentoring, learning support and/or personal development training, ideally working to matrix standards. You will also have an appreciation of delivering this within a time limited framework.

You will demonstrate knowledge of issues affecting homeless or vulnerably housed individuals which could include mental illness, addiction, the benefit system and housing. Being committed to empowering homeless and vulnerably housed individuals is essential to this role.

Due to the nature of the role, it is essential that you have a valid driving licence and access to your own vehicle.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 26 April 2026 at 23:59

Interview date and location: Wednesday 6th May at Crisis Skylight Merseyside, 96 Kent St, Liverpool L1 5BD

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

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Brief role description:

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The NST Client Advisor plays a key role in delivering the support centre function for the programme. Working closely with the Nova Support Team (NST), the Advisor provides initial advice, guidance, and assistance to Veterans who are at risk of contact with the Justice System or are involved in the Justice System.

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​​Some of your principal responsibilities will include receiving and triaging referrals for veterans who are at risk of, or involved in, the justice system, making timely first contact and completing initial registrations, and providing accurate advice and guidance while maintaining detailed records on the case management system.

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As a NST Client Advisor, you will need experience in guiding and supporting individuals, strong communication and interpersonal skills, and the ability to work collaboratively with internal and external stakeholders while remaining highly organised and IT confident.

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​Ideally, you will also have an understanding of the justice system, experience using Salesforce or similar CRM systems and a resilient and adaptable approach.

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​Please note this role requires an Enhanced DBS check and Police Vetting (NVVP 2).

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​Interested? Want to know more about the Charity? check out our Website.

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Eager to know more the role? Have a look at the Job Description.

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What’s in it for you? Check out our Benefits.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday 24 April 2026.

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

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We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

#LI-DNI

Victim Support are looking to recruit Children and Young Person's Independent Domestic Violence Advocates (CHIDVA) to join our Children and Young Persons team in Cumberland and Westmorland & Furness.

We have multiple positions available based in Cumberland covering the North, West and Westmorland & Furness, Barrow.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression

About the Role

These roles are based in Cumberland North (Carlisle), Cumberland West (Workington) and Westmorland & Furness (Barrow). There is a requirements to travel to meet clients & work across areas as required, with a combination of home and office working.

As a Children and Young People IDVA (CHIDVA), you will play a vital role in providing high quality, end-to-end support to children and young people who have experienced domestic abuse across Cumberland. You will act as the single point of contact for young victims throughout their recovery process, delivering support and interventions in a group setting or one-to-one basis.

You will need: -

You will have a thorough understanding of domestic abuse and its impact on child victim/survivors.

You will understand safety and risk and how it relates to children and have strong communication skills and the confidence and ability to present and educate service users and agency partners on the realities and impacts of domestic abuse in a variety of settings. An ability to work independently and prioritise a busy workload is essential.

You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in a similar setting or position.

To be successful in this role you should have good IT skills & thorough safe guarding awareness.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Location: Haringey

Salary: Unqualified: £29,385 - £30,671 per annum

Qualified: £30,671 - £33,438 per annum

(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)

Hours: 37.5 hours per week 

Contract: Fixed Term Contract (Until 31st March 2027)

Closing Date: Wednesday 22nd April 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Family Support Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Solace provides safe refuge and move on accommodation to hundreds of women and children made homeless through domestic or sexual abuse. We run 19 refuges across London, including specialist refuge spaces for women with multiple needs. Of these, this role will involve working across three refuges in the borough of Haringey, in a dynamic and fast-paced environment.

About the Role

The primary role of a Family Support Worker is to provide effective, efficient, and supportive service to children and their mothers residing in refuge with Solace Women’s Aid. The staff member will lead on the development of a child and family-centered approach to work in the refuge. In so doing, they will:

• Develop and deliver a range of trauma-informed services to children and young people (0-16 years) and their mothers within the refuge and when they are resettled into the community
• Ensure the completion of comprehensive assessments of family needs and risk of families, ensuring an integrated approach with children and adult services (internal and external)
• Ensure ongoing development of age-appropriate children activities
• Promote ‘Integrated Working’ through internal and external mechanisms in partnership with colleagues and community partnerships
• Coordinate the delivery of activities through session staff, volunteers, and student placements

About You

The ideal candidate will have demonstrable experience of working with vulnerable children, young people, and/or families, as well as knowledge of the effects that domestic abuse can have on young people.

You will be familiar with Assessment, Action Planning, and Evaluation for families, with experience in maintaining records. You will also have the ability to work on your own initiative, as well as in partnership with other agencies or professionals, to promote family/child wellbeing. 

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Job Title: Housing Support Worker

Location: Brent. Step‑free access is available at our main office. However, due to the nature of the role, you may be required to visit homes and other buildings that do not provide step‑free access

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Friday on a rota which can range between 08:00 - 16:00, 09:00 - 17:00 and 10:00 - 18:00. You may be required to work outside these hours dependent on service and participant requirements. 

About the Role

We're hiring a Housing Support Worker to join our floating support service which is based in Brent. The service supports adults who have been or are at risk of homelessness, have experienced social exclusion, have previous criminal convictions, suffer with their mental health, and substance misuse, and/or could have a learning disability. You will support participants on their journey towards recovery, reablement, and independence, all within a compassionate, trauma informed environment.

In this role, you'll be at the heart of delivering high quality, person centered support through tailored support plans which provide practical interventions, to empower our participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to support the different needs of our participants, which may include signposting. Join us on the journey to empowering people to be the best versions of themselves! 

Key Responsibilities Include:

• Support participants will all aspects of their housing needs to support them ensure sustainable housing.
• Co-create tailored support plans which are centred towards the participants needs.
• Signpost participants with local providers to support with their independence such as with Job Centres, employment support hubs, community support centres, mental health trusts and other as relevant.
• Recognise support needs in an individual and initiate appropriate interventions to prevent further deterioration.
• Complete safeguarding and other referrals where required.

About You

This role is ideal for someone who has a real passion towards helping others to achieve greater independence. You will thrive in a person centred environment with real compassion and a non judgmental attitude, understanding that people face different life experiences and sometimes just need that extra support to get back on their feet. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives! You will have:

• Understanding of the housing support needs that people with multiple, and complex needs face
• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with complex needs
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Do you have the ambition to make a meaningful impact on the lives of autistic children and young people?

At St. John's, we've been making a positive difference in the lives of children and young people for nearly 140 years. We are now looking for incredible Residential Support Workers to help us continue making that difference!

As a Residential Support Worker, you will work under the supervision and guidance of the Care Management Team, Senior Residential Support Workers, and Therapy Teams. You will support learners in all residential houses and the community, assisting with social and academic activities.

Our aim is to ensure all learners have equal opportunities to develop their independence and social skills, preparing them for adult life.

What will you be doing?

• Supporting learners with self-care and independence skills such as eating, drinking, washing, bathing, using the toilet, managing incontinence, dressing, mobility, and medication administration.
   
• Ensuring learners' care files are kept up to date and accurate.
   
• At the start of each shift, reviewing communication and log books, and liaising with staff at handover to ensure learners' needs are well documented and addressed.
   
• Establish supportive relationships with learners and encourage the development of stable relationships.
   
• Promote the emotional health and self-esteem of learners and support them through changes in their living situation and personal circumstances.

• Accompanying learners into the community to take part in social and recreational activities such as bowling, cinema trips, and dining out, helping them build confidence and enjoy meaningful experiences beyond the college setting. 
   

We are recruiting for our Ashington Gardens, College View, and Pier View homes. Residential Support Workers will primarily be based at one location but may be required to work flexibly across all homes as operational needs require. 

In return, we offer a fantastic working environment, generous holidays, career development opportunities, and more!

If you'd like more information or wish to have an informal, confidential discussion about the role.

Please note that sponsorship for this role is not available at this time.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.