Evaluation and impact manager jobs in Birmingham
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a people-facing, system-focused role. The MEL Systems Officer is responsible for maintaining the quality, organisation, and user uptake of Practical Action's online MEL system. You will develop the protocols that guide how data is entered and maintained, and support internal teams to follow them, ensuring colleagues always have accurate data to draw on for reporting, learning and influencing.
This role requires high degrees of organisational skills, demonstrating a methodical and people-oriented approach. You will act as a bridge between the MEL system and our internal MEL community, ensuring the system is user friendly, contains high-quality data, and that users feel supported in using it.
1. SYSTEM ADMINISTRATION & ORGANISATION • Ensure high-quality and well organised MEL data, system structures, indicators, results, and templates and carry out routine data quality checks to ensure consistency. • Work with the Data & Insights team to ensure Power BI reports are optimised, providing useful management information for analysis and decision making. • Maintain clear, accessible user guidance documentation and standard operating procedures. • Coordinate with system providers and IT colleagues to develop system upgrades and fixes, and ensure smooth integration with the Outcome Harvesting system.
2. USER SUPPORT & RELATIONSHIP BUILDING • Act as the primary point of contact for MEL and programme staff on system queries, providing high quality customer support, managing user accounts, permissions and access. • Routinely deliver onboarding and training sessions for new and existing users. • Build strong relationships across our MEL community, proactively identifying challenges and opportunities for system improvements.
3. REPORTING & DASHBOARDS • Produce organisational impact dashboards, MEL reports, and supporting information for both annual and donor reporting, all in clear, accessible formats for a range of stakeholders. • Support MEL colleagues to extract and present data for project reviews, evaluations and learning processes.
4. MEL PROCESS SUPPORT • Incorporate theories of change, results frameworks and indicators into the system as they develop over time, working with MEL colleagues to incorporate latest thinking. • Support knowledge sharing within internal communities of practice by ensuring that reports, evaluations, learning products and evidence are accessible on internal platforms. • Provide technical MEL advice and support to programme teams and II&I colleagues as required.
PERSON PROFILE Qualifications, Knowledge and Experience To be successful in this role, the ideal candidate will be able to demonstrate:
ESSENTIAL
• Experience administering online data systems, databases or digital platforms, with confidence working with structured data and reporting tools.
• Highly organised and methodical, with a drive to produce high-quality output. • Confident communicator and relationship builder, with a focus on nurturing team coherence. • Demonstrable experience in leading and delivering training and user support.
• Good understanding of MEL concepts, indicators, results frameworks, data collection and theories of change. • Ability to explain system or data processes clearly to non-technical audiences.
• Fluent English, written and spoken. DESIRABLE
• Experience working in an international development or NGO context. • Familiarity with MEL or data collection platforms (e.g. Kobo, or similar).
• Experience producing dashboards or data visualisations (e.g. Power BI, Tableau, Excel). Proficiency in one or more additional languages, Spanish, French or Arabic particularly.
LOCATIONS: UK, Kenya, Rwanda, Senegal, Zimbabwe, Peru, Boliva, Nepal or Bangladesh
It is a requirement of employment that you are able to provide the necessary documentation as proof of entitlement to legally work in the country to which you are applying
HOW TO APPLY
To apply please submit a copy of your CV and supporting that includes the answers to the following questions:
APPLICATION QUESTIONS
1. Please describe your experience administering an online data system, database or digital platform. What was the system, what was your role in managing it, and how did you ensure the quality and consistency of the data held within it
2. This role involves supporting a wide range of colleagues, many of whom are not technical specialists, to use our MEL system confidently and correctly. Please give an example of a time you have delivered training or user support on a system or process. What approach did you take, and how did you know it was effective?
3. Please describe your understanding of Monitoring, Evaluation and Learning (MEL) in an organisational context. What experience do you have working with results frameworks, indicators or theories of change, and how have you applied this in practice?
Our vision is for a world that works better for everyone. We believe where there’s action, there’s hope.
The client requests no contact from agencies or media sales.
The Senior Evidence & Evaluation Manager will sit within the Impact & Evidence directorate at the heart of Youth Futures Foundation.
Working with three Heads of Evaluation, the Deputy Director and the Director, you will help ensure our evaluations are designed to generate credible evidence of what works.
You will:
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lead the design, commissioning and management of impact evaluations, including RCTs and QEDs. This will include feasibility or developmental work where interventions are not yet ready for full impact evaluation.
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work closely with independent evaluators and delivery partners and colleagues in our Programmes & Grants and Policy & Communications directorates to assess the evaluability of interventions, and lead the design and delivery of large-scale, complex impact evaluations.
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contribute to strengthening our ‘evaluation architecture’, leading projects that enhance data infrastructure and access to administrative datasets, and set standards for methodological rigour in the sector.
In addition, you will lead other aspects of the team’s commissioning. This may include developing policies and processes, supporting the Heads of Evaluation to strengthen commissioning practice.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information on this role, please download our job recruitment pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team takes great pride in supporting across RBL with all things technology, security, digital, data, programme management and change initiatives. It’s a great time to join as our organisation begins to drive our new 10 year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.
This role will see you lead the design, application and continuous improvement of RBL’s change management approach across the Change Portfolio. You will set the standards, embed the methodology and ensure consistent, high-quality delivery of change.
You will translate analysis into actionable plans, assure readiness and adoption activity and provide portfolio-level oversight to manage capacity, minimise overload, and ensure change is embedded, measured, and sustained. You’ll collaborate closely with subject-matter experts across Change and Transformation and the wider organisation to enable successful, people-centred change.
Reporting to the Transformation Cluster Leader, key responsibilities will include:
- Set the standards for change management activities across the Change Portfolio
- Establish, assure and continually improve the standards, playbooks, and tools needed to support robust change analysis, readiness, and adoption activities across the Portfolio
- Working with Project Managers and key SMEs to create and where necessary lead, actionable change management plans and approach for projects
- Work in partnership with the Change Communications Manager and Project Managers regarding change communication as part of the delivery of the case for change and change journey
- Lead work to deliver impact analysis and evaluation of the actual impact of changes
You will be expected to travel regularly in the course of your work including regularly to our London, Haig House, office. You will be contracted to your home address, where you will be expected to work when not travelling.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
Interview Dates: First stage interviews to be held 3rd – 5th June 2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Bipolar UK are seeking a brilliant trainer to enable us to turn knowledge into Impact.
About Bipolar UK
Bipolar UK is the only national charity dedicated to supporting people affected by bipolar — including individuals, carers, families and loved ones. Over one million people in the UK live with bipolar disorder, yet many experience symptoms for years before receiving an accurate diagnosis.
We are entering an exciting new phase following the launch of our co‑produced three‑year strategy (2026–2029). Over the coming years, we will reach more people than ever before, expand access to self‑management support, and build understanding of bipolar across workplaces, services and communities.
At the heart of our work is the belief that people affected by bipolar are the experts in their own lives. We are committed to equity, diversity and inclusion, and to ensuring our services are accessible, culturally responsive and shaped by lived experience.
Purpose of the Role
Our Trainer plays a vital role in helping people understand bipolar, reduce stigma, and build confidence to live well.
You will deliver:
- Eight‑week self‑management courses for people living with a bipolar diagnosis
- Bipolar awareness and workplace training for employers and professionals
You will also contribute to the ongoing development of training and psychoeducation, supporting our ambition to grow accredited and evidence‑informed learning programmes.
Training audiences are diverse and include individuals with lived experience, employees and managers, housing providers, community organisations, and statutory or criminal justice settings.
Through confident, compassionate and trauma‑informed facilitation, you will help create safe learning spaces, challenge stereotypes, and support greater engagement with Bipolar UK — particularly among communities who may not traditionally access mental health support.
Why join us?
This is a chance to shape how bipolar is understood across workplaces, communities and services — helping people move from diagnosis to confidence, and from stigma to understanding.
Key Responsibilities
Training Delivery
- Lead engaging, evidence‑informed bipolar awareness sessions for a wide range of audiences, delivered both online and in person.
- Deliver self‑management and psychoeducation workshops that support people affected by bipolar to live well and build confidence.
- Adapt delivery styles to meet different learning needs, levels of knowledge and lived experiences.
Content Development
- Develop, adapt and update training materials that are inclusive, accessible, trauma‑informed and culturally sensitive.
- Tailor content for different professional contexts and learning environments.
- Ensure language and materials reflect best practice in equity, diversity, inclusion and rights‑based approaches.
- Contribute to the development of training content suitable for future accreditation, including our psychoeducation programmes.
Engagement & Collaboration
- Work collaboratively with Bipolar UK staff and volunteers across the organisation.
- Build and maintain positive working relationships with external partners and stakeholders.
- Support wider organisational work to raise awareness, reduce stigma and promote understanding of bipolar.
Professional Practice & Safeguarding
- Represent Bipolar UK professionally and in line with our values, policies and safeguarding standards.
- Maintain clear professional boundaries, particularly when working in peer‑informed or lived‑experience‑led environments.
- Participate in supervision, team meetings and training to support high‑quality, reflective practice.
Person Specification
Essential
You can demonstrate:
- Significant experience delivering training, or group learning, with the ability to adapt style for different audiences.
- Confidence delivering sessions digitally, a longer-term development may include in-person, (flexibility around reasonable adjustments will be made).
- Strong awareness of mental health conditions and their impact, including bipolar disorder.
- Experience delivering self‑management, psychoeducation or wellbeing‑focused programmes.
- Have a clear understanding of equity, diversity and inclusion in learning environments.
- Ability to create and adapt accessible, inclusive training materials.
- Experience training professionals at varying levels of seniority.
- Excellent communication and relationship‑building skills.
- Maintain accurate records of delivery, attendance and outcomes
- Gather participant feedback and contribute to continuous improvement of course materials and delivery methods
- Maintain excellent records throughout course delivery, whilst ensuring feedback and course evaluations are completed and developed.
- Confident user of Microsoft Office and willing to learn new software as required.
- Understanding/adherence to confidentiality/GDPR and also safeguarding policies and willing to undertake training as role requires.
- Co-ordinate promotion, scheduling, delivery and follow-up working close with colleagues in Services, Fundraising and Comms.
- Work with colleagues in Fundraising to further develop the Workplace Friendly Scheme
- Represent the charity professionally with external partners, employers and commissioners
Desirable
- In‑depth understanding of bipolar disorder and its personal, social and economic impact.
- Experience working in the voluntary or non‑profit sector.
- Understanding of peer support models and the value of lived experience.
- Knowledge of employment, HR processes and/or employment law.
Practical Information
- This role involves online delivery and some travel
- Evening or weekend delivery will be required for some courses and/or workshops.
- We are committed to providing reasonable adjustments throughout recruitment and employment.
- The post is subject to satisfactory references and a DBS check, appropriate to the nature of the role. Bipolar UK takes a fair and proportionate approach to vetting.
- Applicants must have the legal right to work in the UK.
Our Commitment to Equality, Diversity & Inclusion
Bipolar UK is an equal opportunities organisation. We warmly welcome applications from people of all backgrounds and particularly encourage applications from people with lived experience of bipolar or other mental health conditions, people from under‑represented communities, and those whose voices are less often heard in mental health spaces.
All recruitment decisions are based solely on skills, experience and suitability for the role.
Data Protection
Any personal information you provide will be handled securely and used only for recruitment purposes, in line with UK data protection legislation.
Safeguarding
All trainers are expected to work in line with Bipolar UK’s safeguarding policies, ensuring safe, respectful and empowering environments for everyone we work with.
How to Apply
Bipolar UK operate a blind recruitment practice and advertise our roles via CharityJob.
Please submit your CV online to Charityjob with a covering letter (maximum two A4 pages). Your cover letter should clearly demonstrate how your experience meets the person specification and explains your motivation for working with Bipolar UK.
Closing date for applications will be 9am on Monday 25 May 2026
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
Age UK Solihull is looking for a proactive and relationship‑driven Partnerships Officer to help grow our income and impact across the Solihull borough through corporate partnerships and high‑value giving. You’ll identify and cultivate relationships with businesses and supporters, negotiate mutually beneficial partnerships, and deliver excellent stewardship, securing significant support that helps improve later life for older people.
This is a varied and outward‑facing role, ideal for someone confident engaging senior decision‑makers, building long‑term partnerships and representing the charity within the local business community. With flexible hours, hybrid working and the chance to see the direct impact of your work, this role offers a rewarding opportunity to make a real difference.
You’ll be comfortable working independently, managing a pipeline of prospects and representing Age UK Solihull at meetings and networking events. In return, we offer flexible working (up to 30 hours per week), hybrid working, and the opportunity to play a key role in strengthening our local presence and impact.
We look forward to hearing from you!
Artswork is looking for a Data Protection & Impact Manager to lead Artswork’s approach to data so we operate safely and legally, and so that data informs every area of our work, shapes our planning, and enables us to demonstrate the impact of our programmes. This role works closely with the Evaluation & Impact Manager, and focuses specifically on data protection, data analysis and data reporting e.g. to funders.
We are looking for someone to lead on data analysis and data protection within Artswork, embedding a data-led approach to our work. Working closely with the (part-time) Evaluation & Impact Manager, you will not only provide expertise in data generation across the organisation but also insightful analysis of the data to feed into the organisation’s strategic decision-making. You’ll be skilled in using tools that enable us to aggregate, manipulate and visualise data. You’ll be able to generate reports at different levels, from overviews to granular detail, and you’ll be willing and able to do accurate, capable data entry when needed (for example onto funders’ reporting platforms). You’ll liaise with other teams around their data requirements, particularly the Co-CEOs, Fundraising and Sales & Marketing. You’ll also lead on Data Protection for the organisation, training team members, generating ‘how to’ guides for colleagues and ensuring that our data protection policies and procedures are updated and compliant with current legislation.
Main Responsibilities:
Strategy
- Embed a data-led approach across Artswork, ensuring data is used to inform organisational planning, prioritisation and decision-making.
- Collaborate with the Evaluation & Impact Manager to align data generation, evaluation activity and reporting cycles, ensuring coherence across programmes.
- Develop, maintain and continuously improve organisational data systems, tools and processes so that they are fit for purpose, efficient and scalable.
- Provide insight and recommendations based on analysis, highlighting trends, opportunities, risks and areas for improvement in our work directly with children and young people.
Data analysis and treatment
- Lead on organisation-wide data aggregation and analysis, ensuring accurate interpretation of programme, audience/participant and organisational data.
- Collaborate with the Evaluation & Impact Manager to support the design and improvement of data collection methods (e.g. surveys, forms and CRM processes), ensuring data is robust, consistent and useful.
- Clean, validate and audit datasets to maintain high data quality, including addressing gaps, duplicates and errors.
- Maintain and improve data structures (e.g., spreadsheets, CRM exports, dashboards), enabling analysis at overview and granular levels.
- Use appropriate tools to analyse and visualise data efficiently (e.g., Excel/Power Query, Power BI, dashboards), and document processes to support consistency and continuity.
- Carry out accurate data entry when required, including into funder platforms and monitoring systems.
- Liaise with colleagues across teams (particularly Co-CEOs, Fundraising and Sales & Marketing) to understand their data needs and provide analysis in usable formats.
Impact reporting
- Collaborate with the Evaluation & Impact Manager to produce clear, accurate and timely reporting for internal and external audiences, working together to translate data into insight and narrative.
- Support consistent reporting cycles (quarterly/annual as required), including monitoring returns and KPI reporting.
- Contribute data and insight to funder reporting, including accurate entry onto funders’ platforms and the production of supporting evidence.
- Generate reports at different levels (headline dashboards through to detailed breakdowns) to support operational planning and strategic decisions.
- Work with Fundraising and Sales & Marketing to align impact evidence with funding priorities and communications needs, providing statistics, summaries and insights.
Data Protection compliance
- Lead on Data Protection for the organisation, ensuring compliance with relevant legislation and internal policies and procedures.
- Maintain, implement and regularly review data protection policies, procedures and guidance, ensuring they are practical and compliant.
- Train and onboard staff on data protection requirements, creating accessible ‘how to’ guidance and providing ongoing support to colleagues.
- Support and advise on appropriate data handling, including lawful bases, consent, retention, deletion and secure storage.
- Work with the Finance & Operations team and external IT provider to review and implement new data security requirements, including mapping software use and implementing new data protection controls.
- Review data protection clauses and data sharing agreements for organisational contracts with third parties especially in relation to tenders and new business.
- Manage subject access requests, data protection breaches, internal investigation & documenting, external responses and organisational learning.
- Liaise with teams to ensure their data practices (including fundraising and communications activity) meet legal and regulatory requirements.
Administration and Legal compliance
- Maintain positive professional relationships with our participants, partners and stakeholders.
- Adhere to Artswork’s values and its policies and procedures, i.e. Equalities, Health and Safety, Data Protection, Safeguarding and Environmental policies.
- Be a committed champion for Artswork’s Anti-Discrimination Charter.
- Maintain and develop personal skills and knowledge through appropriate training.
- Perform own administrative duties.
Application Procedure
Applicants should complete the Artswork application form, available below. CVs will not be accepted, and applicants should not attach CVs or other supporting documents.
Applications must arrive by 12:00 Monday 8 June 2026 using the online form provided.
We would be grateful if applicants could also complete Artswork's equal opportunities monitoring form using the link provided at the bottom of this page. This is separate from your application form and not viewed by the shortlisting or interviewing panel. It is submitted anonymously and is only used for monitoring purposes.
Benefits:
We provide a range of benefits for employees including:
- Flexible working options
- Generous 29 days holiday pro rata plus bank holidays, including guaranteed time off between Christmas and New Year
- Access to the Sage Employee Benefits programme
- Stakeholder pension
- Additional wellbeing time, which allows you to take 25% of your hours back when you really need it
- Enhanced Parental Leave and Carer’s Leave Policies to help maintain a positive work life balance that recognises caring commitments
- 3 paid volunteering days a year, including 1 dedicated to environmental activities
We champion continuous professional development and offer all employees access to training opportunities, as well as investing in your learning and nurturing your aspirations with a £500 annual budget to be spent on training of your choice.
Accessibility and flexible working:
Artswork values the diversity of its employees and is committed to creating an inclusive working environment. We help everyone to work in a way that is best for them and have an Adjustments Policy to enable us to support employees by implementing measures that remove barriers and make working easier.
Artswork’s flexible working policy includes compressed hours, flexitime, staggered hours and reduced hours or a combination of these arrangements. We support remote working for all roles.
We welcome requests for adjustments and flexible working at any stage of the recruitment process. These are not considered as part of our scoring or decision making when assessing candidates for the role.
Closing date and interviews:
Applications must be made by 12:00 Monday 8 June 2026 using the online form provided on our website
Interviews:
Interviews will take place on Tuesday 23 June 2026 on Teams.
This will be a standard interview. Candidates who are selected for this stage will be informed no later than 5pm on Tuesday 16 June. If you are successfully shortlisted, the interview questions will be sent in advance to support you. If you require any further support please let us know.
We regret to say that we will not be able to provide feedback to candidates who have not been shortlisted. Thank you for your interest in this post.
We empower young people to lead change through creativity – for themselves, their communities and the world.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help Change the Future of Polycystic Kidney Disease Research
Patient & Public Involvement and Engagement (PPIE) Manager
PKD Charity
Remote (UK-based) | Part-time (22.5 hours / 3 days per week)
Salary: £33,000–£35,000 FTE pro rata (£19,800–£21,000 actual)
The PKD Charity is looking for an exceptional communicator and relationship-builder to lead patient involvement in groundbreaking PKD research.
This is not a standard engagement role.
You will help ensure that the voices, experiences and priorities of people living with polycystic kidney disease directly influence research, clinical studies and future healthcare decisions across the UK.
PKD affects around 70,000 people in the UK. It causes kidney failure, lifelong health complications and reduced life expectancy. There is currently no cure.
We believe research is stronger when patients are genuinely heard — not consulted as an afterthought.
That’s where you come in.
The Opportunity
As our Patient & Public Involvement and Engagement (PPIE) Manager, you’ll lead and shape involvement activity through the PKD Research Hub, working alongside patients, researchers, clinicians and partners to make research more inclusive, meaningful and impactful.
You’ll:
- Lead and support our Patient Involvement Panel
- Facilitate high-quality patient engagement and focus groups
- Work directly with researchers and industry partners
- Champion authentic lived experience in research decision-making
- Support awareness of clinical studies and research opportunities
- Create compelling patient stories and engagement content
- Help influence the future direction of PKD research in the UK
We’re Looking For Someone Who:
- Understands the power of meaningful patient involvement
- Can confidently manage relationships with patients, researchers and stakeholders
- Has experience in PPIE, health research, healthcare or the charity sector
- Is an excellent facilitator and communicator
- Brings empathy, professionalism and initiative
- Wants to make a tangible difference every single day
Experience in rare disease, kidney health or long-term conditions is welcomed but not essential.
Why Join Us?
At the PKD Charity, you’ll join a passionate national charity working to improve lives through:
- Research
- Advocacy
- Support
- Education
- Patient voice
This is a rare opportunity to shape a growing area of work with real national impact — while working flexibly as part of a supportive, mission-driven team.
What We Offer
✔ Fully remote working
✔ Flexible part-time hours (3 days / 22.5 hrs)
✔ 25 days annual leave pro rata + bank holidays
✔ Pension scheme
✔ Meaningful, purpose-driven work
✔ Opportunity to influence national research activity
Apply Now
For details on how to apply, please see the application pack.
Deadline 9am Monday 1st June. Interviews will provisionally be held online on Wednesday 10th June. However we will monitor applications on a rolling basis and may approach for interview at an earlier date. If we find the right candidate we may close the recruitment campaign at an earlier time, so we encourage you to get your applications in at the earliest opportunity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.
Spear operates a joint venture model with churches across the UK to run our Spear Centres. Some Centres operate in collaboration with independent charitable trusts, while others are run directly with the local church (both referred to below as ‘Spear Church Partners’ or ‘Church Partners’).
About the role
We’re looking for a new Church Partnerships Manager to join us for this northern based role, with travel across the region.
This is an exciting opportunity to play a key role in driving national growth by developing and nurturing partnerships with churches across the North of England. You will be at the forefront of developing new relationships with potential early-stage partners, inspiring churches to engage with our mission, and supporting them through the pipeline, and helping to establish a diverse and thriving network of church partnerships.
We are looking for a confident relationship-builder who can engage and influence a wide range of stakeholders, particularly church leaders, and who is comfortable working in a dynamic and evolving environment.
Key information:
- Salary: £37,000
- Location: Remote with once a month travel to London for team meetings and regular travel in the North of England
- Full-time, 12-14month Fixed Term Contract, with the possibility of extension
- Closing date: We interview on a rolling basis and will close the role early if we find the right candidate
For more information please read through our Job Specification and Work with Us Pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
- Strong leadership ability with the confidence to make effective decisions
- Outstanding people skills and emotional intelligence, capable of quickly winning trust and confidence, as well as network, influence and negotiate with church leaders and a range of audiences, internally and externally
- An understanding of the needs and workings of churches and their leaders, and the ability to innovate, build our growth strategy and generate new partnerships
- An excellent communicator (both written and verbal)
- Excellent initiative and a self-starter, with the ability to operate flexibly in a changing and dynamic environment and in response to the support needs of each partner
- Strong organisational skills including the ability to establish appropriate processes and structures and to manage multiple priorities to meet targets and deadlines
- Strong quantitative skills including ability to work with and interpret impact data, fundraising pipelines and basic financial information
- Microsoft Word, Outlook, Excel and PowerPoint competent and experience of/ability to use databases
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Project Manager – INRS
Reference: APR20260178
Location: North Wales - Home based / Local office
Contract: Fixed-Term, 30 months – Up to 29th September 2028
Hours: Full-time, 37.5 hours per week
Salary: £34,018.00 - £36,319.00 Per Annum
Benefits: Holidays, Pension and Life Assurance
Introduction
This is an exciting opportunity to join RSPB Cymru and lead delivery of the Caletwr Catchment Integrated Natural Resources Scheme (INRS), funded by the Welsh Government, in Conwy, North Wales.
Working closely with a cluster of farmers and a wide range of strategic partners, the project will demonstrate how sustainable farming and food production can deliver significant benefits for nature and natural resources. It directly supports key RSPB Cymru priorities, including peatland restoration and Curlew conservation.
A central focus of the role is establishing effective, joined-up advice and support for farmers engaging with the Sustainable Farming Scheme (SFS), helping to shape delivery at both farm and landscape scale.
About the role
As INRS Project Manager, you will provide overall leadership, coordination and delivery of the Caletwr Catchment Project. You will establish robust governance, manage budgets and resources, and ensure delivery remains focused on agreed priorities and outcomes.
Strong partnership working is essential. You will work closely with the farmer cluster and key partners including Natural Resources Wales, Eryri National Park Authority, The National Trust and other advisory bodies.
You will provide strategic direction and day-to-day support to the Farm Support Specialist and project team, ensuring effective delivery of joined-up advice and coordination to achieve landscape-scale objectives such as Curlew recovery. While primarily a leadership role, it will also involve selective hands-on engagement where this strengthens delivery, resilience or impact, including farmer engagement and practical action.
You will also oversee knowledge transfer, engagement and demonstration activities, including outreach to farmers beyond the immediate cluster within the wider Important Curlew Area.
Key responsibilities
As Project Manager, you will:
- Structure delivery into clear work packages with defined milestones and manage the project budget against forecast.
- Take overall responsibility for progress, performance and use of resources, initiating corrective action where needed.
- Produce accurate and timely project management documentation, including reports and financial claims.
- Lead procurement and oversee contractors.
- Provide leadership, support and clear direction to the Farm Support Specialist and project team.
- Contribute directly to advisory or practical delivery where appropriate, including site visits, farmer meetings, demonstrations or priority actions.
Project outputs and wider responsibilities
You will ensure:
- Effective collaboration between farmers, RSPB colleagues and external advisers to deliver objectives through the SFS and mechanisms such as Farming Connect.
- Regular communication and engagement with decision-makers and stakeholders, including Welsh Government and statutory agencies.
- Development of a credible legacy plan with partners to sustain and scale delivery beyond the project lifetime (e.g. via the SFS Collaborative Layer).
- A well-managed project close, including final reporting, follow-on actions, and clear communication of outcomes and lessons learned.
Essential skills, knowledge and experience
- Strong financial management skills and attention to detail.
- Experience working within a structured project management framework (e.g. PRINCE2 or equivalent).
- Experience delivering complex, multi-partner projects.
- Proven leadership and influencing skills without direct line management authority.
- Ability to produce clear, concise written communications for diverse audiences.
- Strong facilitation, negotiation and problem-solving skills.
- Excellent organisational and time-management ability.
- Degree-level qualification in a relevant subject or equivalent experience.
Desirable skills, knowledge and experience
- Experience turning conservation evidence, policy or agri-environment schemes into effective delivery.
- Knowledge of Welsh farming, agricultural systems and rural culture.
- Ability to communicate in Welsh, spoken and written.
Closing date: 23:59, Friday, 29th May 2026
We are looking to conduct interviews for this position from 11th June.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Adult Bereavement Counsellor provides therapeutic support to adults- particularly parents and carers- who are experiencing acute or complex grief following the death of a child.
The post holder will provide comprehensive psychosocial assessments and deliver therapeutic interventions working therapeutically using a range of counselling methods, approaches, and techniques, consistent with Level 3 of the NICE psychological intervention framework (2004).
They will also deliver crisis interventions where appropriate to ensure emotional safety and stability. In addition, the role includes designing and implementing a variety of therapeutic interventions across individual, couple, and group contexts, drawing on different models as required.
Main Responsibilities
Communication and Relationships
- Communicate effectively and sensitively within the organisation and with external professionals, including health and mental health services such as CMHTs and GPs.
- Convey complex and emotionally sensitive information to adults with clarity, empathy, and professionalism.
- Manage interactions with individuals or groups who may be distressed or emotionally impacted by information shared.
- Develop and maintain strong, positive working relationships with colleagues and peers to promote effective teamwork and collaboration.
- Model organisational values and behaviours, demonstrating respect, compassion, and integrity in all communication and relationships.
Knowledge, Training and Experience
- Undertake detailed psychosocial assessments and risk evaluations for parents and carers bereaved of a child, determining the most appropriate interventions and levels of support.
- Deliver individual and, where appropriate, couple or group counselling sessions using evidence-based approaches to address complex grief, trauma, and adjustment to loss.
- Ensure all practice meets professional standards and complies with relevant codes of conduct and national guidance.
- Maintain up-to-date knowledge of current research, evidence-based practice, and developments in bereavement and trauma-informed care.
- Provide crisis interventions when required, ensuring emotional containment, safety and referral to appropriate support.
- Support service users to develop coping skills, resilience, meaning making, and strategies to manage distress and ongoing adjustment.
- Integrate trauma-informed principles, recognising the emotional and physiological impact of bereavement and its intersection with other mental health concerns.
- Engage in continuous professional development and maintain an active professional portfolio in line with professional body requirements.
- Demonstrate knowledge and compliance with organisational policies, procedures, and safeguarding legislation, including Safeguarding Children and Adults and the Mental Capacity Act.
- Provide guidance, supervision, and support to volunteers individually or in groups as required.
Analytical and Judgement Skills
- Apply sound professional judgment and analytical skills to assess needs, plan interventions, and evaluate outcomes in accordance with best-practice frameworks.
- Participate actively in team meetings to plan, review, and evaluate care strategies and approaches.
- Ensure the accurate and timely recording of data and information to support monitoring, evaluation, and service development.
- Contribute to the collection, analysis and reporting of outcome measures to support quality assurance, demonstrate impact, inform practice and interventions, and inform continuous improvement.
All Staff
- Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
Person Specification
Education/Professional Qualification
Essential
- MA/MSc or Postgraduate Degree (minimum Level 4 or equivalent) in Counselling, Psychotherapy, Arts Therapy
- Registration with a professional body (ie. HCPC, UKCP, BACP, BAAT, etc)
- Evidence of continuing professional development
Desirable
- Certificate/diploma in supervision
- Dual qualification (social work and counselling/psychotherapy)
- BACP accreditation or eligible for BACP accreditation
Skills and Experience
Essential
- Able to make clear psychosocial assessments and managing complex emotional and mental health needs, risk, and safeguarding
- Awareness of the intersection between loss, mental health, relationships and identity
- Strong assessment, formulation and planning skills within a therapeutic context
- Substantial post qualification experience in counselling or psychotherapy
- Experience of working therapeutically with adults (pre and post bereavement)
- Experience of using outcome measures, feedback tools and data to evaluate effectiveness and impact of interventions
Knowledge and Understanding
- A strong understanding and knowledge of relevant psychological theories, therapeutic interventions, and models of grief work
- In-depth understanding of the impact of bereavement, trauma, and loss especially after the death of a child
- Knowledge of child development, attachment, and resilience frameworks
- Sound awareness of risk assessment, safeguarding legislation and information sharing processes
- Knowledge of evidence-based models of counselling and therapeutic interventions including creative and systemic approaches
- Proven ability to design, deliver and adapt psychosocial assessments and therapeutic counselling interventions effectively through digital platforms, maintaining therapeutic alliance, safety and impact when working remotely with adults.
- Knowledge of safeguarding legislations and impact on practice
- Inclusive in approach, sensitive to diverse experiences of grief and cultural expressions of loss
- Awareness of the importance of service evaluation, outcome measurement, and reflective practice in demonstrating impact and improving quality
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.
Recruitment Timetable
Application deadline: 27th May 2026 at midnight
First Stage Screening Interviews
You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.
Second Stage Interviews
If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
Youth Team Forum Discussion
For roles in our Bereavement Services Team, we will invite those applicants selected for interview along to a discussion forum with members of our Youth Team. This session is held remotely and lasts approximately 20 minutes. The discussion topic will be shared with you in advance of the session.
The client requests no contact from agencies or media sales.
Project Manager
We are seeking an experienced Project Manager to lead an ambitious inclusion and accessibility project focused on improving access to the UK’s National Trails for underrepresented communities.
Position: Project Manager
Fee / salary: Up to £30,000 for the full project (equivalent to approximately £350 per day)
Location: Remote with some travel across England and Wales
Hours: Approximately 2 days per week
Contract: Approx. 11-month contract
Closing Date: 29 May 2026
About the Role
An exciting opportunity has arisen for an experienced Project Manager to oversee the delivery of a major research and development programme focused on accessibility, inclusion and community engagement within the heritage and outdoor sectors.
This role will lead the coordination and delivery of a multi-partner project exploring how information, communications and engagement approaches can be made more inclusive for disabled people and people from minoritised ethnic communities.
Working with a wide range of stakeholders including community organisations, evaluators, researchers and site-based teams, you will play a central role in ensuring the successful delivery of pilot projects, research activity and future recommendations.
Key responsibilities include:
- Leading end-to-end project management across the full programme lifecycle
- Developing and maintaining project plans, risk registers and reporting processes
- Coordinating external contractors, evaluators and delivery partners
- Supporting governance processes including advisory panel meetings and reporting
- Overseeing pilot project delivery across multiple locations
- Monitoring budgets, timelines and project risks
- Ensuring accessibility, inclusion and co-design principles are embedded throughout
- Preparing reports and funding updates for stakeholders and funders
- Supporting future planning, sustainability and funding opportunities
About You
We are looking for a highly organised and collaborative Project Manager with experience delivering complex partnership projects within areas such as heritage, inclusion, public engagement, research or community development.
You will ideally have:
- Proven experience managing multi-stakeholder projects
- Strong planning, coordination and reporting skills
- Experience working with disabled people and/or minoritised ethnic communities
- Knowledge of co-design or lived-experience-led approaches
- Experience managing consultants, contractors and external partners
- Excellent communication and relationship-building skills
- The ability to manage multiple priorities and work independently
- Confidence producing clear written reports and presentations
- Willingness to travel across England and Wales when required
Experience within heritage, countryside access, outdoor inclusion or publicly funded programmes would be advantageous.
About the Organisation
This organisation works nationally to support and promote some of the UK’s most valued walking and outdoor heritage routes, helping connect people with natural, cultural and historic landscapes.
Using money raised by National Lottery players, the National Lottery Heritage Fund supports projects that connect people and communities with the UK’s heritage. Thanks to National Lottery players, we have been able to fund this key project, ensuring the charity are welcoming places for all.
Other roles you may have experience of could include: Programme Manager, Inclusion Project Manager, Heritage Project Manager, Community Engagement Manager, Accessibility Project Lead, Research Programme Manager, Partnerships Manager, Public Engagement Manager, Co-Production Lead, Outdoor Inclusion Manager, Delivery Manager, Equality and Inclusion Project Manager. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
As Head of Creative & Content, you will shape and champion the creative vision of Child Bereavement UK. You’ll lead the development of a bold, purposeful content and creative strategy that brings our mission to life, ensuring every story, campaign and asset is high-quality, evidence-based, accessible and emotionally resonant across all channels.
You’ll set the creative direction and ensure everything we produce is consistently compelling, inclusive and impactful, delivering outstanding user experiences that truly connect with our audiences.
This role leads the full content lifecycle, from strategic planning and innovative production to governance and evaluation. You’ll drive creativity that supports income generation, strengthens service delivery and grows brand awareness, making sure our content doesn’t just inform, but inspires action and change.
Main Responsibilities
1. Leadership, Team Management & Administration
- Work alongside the Director of Marketing & Communications to lead the Marketing & Communications team, ensuring there is a clear direction of travel, an understanding of purpose and exemplary culture embedded to drive future success.
- Provide clear leadership and direct line management to the Brand Lead and Content Creator.
- Build a high-performing content function with strong planning, evaluation and cross-functional collaboration.
- Support and mentor a network of volunteer content creators.
- Champion innovation, best practice and a user-centred approach to content.
- Proactively formulate appropriate, strategic and creative responses and pitch new ideas for campaigns and activities.
- Oversee the content strategy for all level 1 output, and seasonal appeals and campaigns.
- Effectively manage expenditure across all content workstreams in line with agreed expenditure budgets.
- Ensure that the recording of permissions and consents is adhered to in line with our policies and procedures and in accordance with GDPR.
- Deputise for the Director of Marketing & Communications when required.
2. Creative and Content Strategy & Governance
- Set, implement and continuously evolve the organisation-wide content strategy, ensuring alignment with strategic aims and audience needs.
- Oversee content systems, processes, policies and tools to ensure consistency, quality, accessibility and compliance.
- Develop a sensitive and safe lived-experience content strategy, ensuring safeguarding standards are met and contributors are appropriately supported in partnership with service teams.
- Identify and pursue content collaboration opportunities to enhance reach, impact and brand visibility.
- Manage the content budget and ensure effective prioritisation and resourcing.
3. Content Creation, Management & Delivery
- Lead delivery of high-quality cross-channel content, including copy, editorial, design and audio-visual assets.
- Develop and provide creative direction for content-led campaigns.
- Grow and manage a library of level 1 and evergreen content.
- Identify new and emerging content opportunities appropriate content opportunities using market insight and analytics to continuously develop Child Bereavement UK’s content position.
- Create, assign, commission and manage a diverse range of evergreen and project specific multimedia content including but not limited to video, audio, design and copy.
- Maintain a robust content production schedule to support organisational priorities.
- Quality-assure and ensure all content meets visual identity, user experience, accessibility, safeguarding and GDPR requirements.
- Support colleagues with interviewing service-users, professionals, staff and supporters and producing high-quality case studies for use across channels including the Impact Report, website, publications, social media and fundraising materials.
- Support and guide colleagues with basic content production duties as needed.
4. Brand & Information standards
- Provide line management and leadership to the Brand Lead to oversee brand (design, editorial and audio-visual) standards across all key external communications.
- Support the Brand Lead to identify and steward brand opportunities and collaborations.
5. Insight, Evaluation & Reporting
- Lead ongoing insight and research activities to assess content effectiveness and identify gaps or opportunities.
- Monitor and analyse content reach, performance and effectiveness producing regular reports for senior leadership.
- Adopt test-and-learn approaches (e.g., A/B testing and insight sharing) to drive continuous improvement.
6. Collaboration & Stakeholder Engagement
- Work closely with the Directors of Marketing & Communications, Services & Service Transformation, and Income Generation to deliver strategic content needs.
- Partner with bereavement services, income generation and participation teams to identify and maximise high-value content opportunities.
- Collaborate with brand and marketing colleagues to deliver projects aligned to the marketing strategy and comms plans.
- Liaise with creative agencies, media partners and freelance suppliers.
- Foster strong cross-charity relationships to ensure coherent messaging and shared learning.
All Staff
- Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.
Person Specification
Essential
Experience & Knowledge
- Proven experience developing and delivering an organisation-wide content strategy.
- Experience leading a content or editorial function in a complex organisation (charity, health, social care or similar desirable).
- Proficient in graphic design and video editing skills (e.g. Canva, Adobe, CapCut).
- Strong track record for producing and overseeing high-quality written, digital, graphic and audiovisual content.
- Experience commissioning and managing agencies, freelancers and creative partners.
- Demonstrable experience creating or stewarding sensitive or lived-experience content, including safeguarding, trauma-informed practice and GDPR compliance.
- Experience of embedding and adhering to content governance and policy.
- Experience managing a team of content specialists and/or volunteers.
- Experience working collaboratively across multiple directorates and with subject matter experts.
- Experience using insight, analytics, testing and research to evaluate content performance and inform decision-making.
- Strong project management experience, managing multiple concurrent content projects and deadlines.
- Strong understanding of accessibility, UX principles, brand management and content governance.
Skills
- Excellent copywriting, editing and storytelling skills across multiple formats and for diverse audiences.
- Skilled in producing high-quality video and audio content, including hands-on skills in filming, recording and editing.
- Ability to translate complex or clinical information into clear, engaging content. Ability to set strategic direction and translate it into actionable plans and workflows.
- Strong ability to prioritise, allocate resources and manage competing demands.
- Ability to balance creative ambition with commercial or organisational objectives.
- Skilled in coaching, mentoring and motivating individuals and teams.
- Strong interpersonal and relationship management skills, with the ability to influence internal and external stakeholders.
- Ability to interpret data, identify insights and make evidence-based recommendations.
- Excellent attention to detail and commitment to editorial quality.
Attributes & Values
- Compassion, emotional intelligence and ability to work respectfully with bereaved children, young people and families.
- Collaborative, approachable, and able to build trust across teams.
- Creative, innovative and proactive, with a solutions-focused, self-starter mindset.
- Highly organised, resilient and able to work independently in a remote environment.
- Strong commitment to equity, diversity, inclusion and ethical storytelling, including amplifying lived experience safely and respectfully.
- Willingness to undertake relevant training and development opportunities.
- Willingness to be flexible work to meet organisational need.
- Ability to undertake periodic UK travel and represent the charity at meetings and events.
Desirable
- Experience working within the charity/third sector, particularly in bereavement, mental health or social care.
- Understanding of bereavement and the needs of bereaved children, young people and parents.
- Previous experience in a Head of Content or similar leadership role.
- Experience of leading in-house and external creative teams.
- Background in storytelling, editorial or publishing environments.
- Experience of delivering large-scale content programmes across multiple channels.
- Familiarity with CRM systems such as Salesforce.
- Experience managing or supporting lived-experience contributors, ambassadors or volunteers.
- Knowledge of digital marketing principles (e.g., SEO, user journeys, content optimisation.
- Active engagement with creative or content industry networks
Recruitment Timetable
Application deadline: 27th May 2026 at midnight
First Stage Screening Interviews – on-going
You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.
Second Stage Interviews – Friday 5th June
If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
The client requests no contact from agencies or media sales.
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles, and believe in the power of community, resilience, and connection.
Role Mission.
To ensure that Scotty’s understands and demonstrates the impact of its work — through high-quality research, meaningful measurement, and clear reporting. You will lead the development of internal and external research projects, manage beneficiary insight gathering, and oversee the systems and frameworks we use to evaluate and share our effectiveness.
This role is central to helping us improve what we do and explain why it matters and ensuring that lived experience remains at the heart of everything we do.
The key responsibilities of this role are:
Impact Measurement
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Develop and maintain frameworks to measure the outcomes of all services and programmes.
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Ensure Success Measures (KPIs) and qualitative feedback tools are aligned to our Theory of Change.
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Work with the Families (service delivery) team to embed consistent and meaningful data collection across all services.
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Design simple, automated reporting processes to reduce manual admin and improve data use, making effective use of Scotty’s CRM.
Research & Insight
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Lead internal research projects using beneficiary data, surveys, and feedback loops.
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Scope and manage external research partnerships with academic institutions or sector bodies.
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Design and deliver surveys to beneficiaries and the wider bereaved military community
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Produce evidence to support service development, strategic decisions, influence national policy, and funding bids.
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Lead our existing advisory group (for children and young people) and establish new groups as required (e.g. for adult services).
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Ensure that lived experience remains at the heart of the charity’s focus on understanding the need.
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Ensure that Scotty’s have access to the most up to date research within the bereavement, military, Children & Young People and Family Support sectors.
Communication of Impact
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Create clear, accessible insight reports and data summaries for internal and external use
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Lead the delivery of the annual Impact Report (content, structure, coordination with teams).
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Develop quarterly insight packs for funders and stakeholders, with engaging visuals and stories.
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Work with the Outreach Squad to ensure impact is integrated into campaigns and storytelling.
Learning & Collaboration
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Act as the internal ‘voice of insight’ – bringing beneficiary perspective and data into key conversations.
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Contribute to team training on evaluation, feedback collection, and outcomes thinking.
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Participate in cross-functional planning, especially with the Service Delivery and Outreach Squads.
Policy (Light Touch)
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Track key developments in bereavement, the Armed Forces, and children, young people and families policy
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Produce brief summaries or ‘position snapshots’ where relevant to Scotty’s mission
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Build relationships with other research and impact professionals in the sector
The 30-day goals for this role are:
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Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
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Develop a deep understanding of our current Success Measures, Impact measurements and Theory of Change.
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Reviewing research and data produced by the charity and related external research previously published.
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Understand the data structure and reporting capabilities of Salesforce (CRM).
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Understand existing commitments (e.g. funder report, impact reports etc).
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Taken ownership of our 2026 Community-wide survey (project will be handed over upon start).
The 60-day goals for this role are:
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Audit current data quality and gaps across the F-Team Programmes.
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Worked with the Families Team to develop the first adult lived experience advisory group.
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Reached out to relevant impact and research groups to introduce yourself, particularly those attached the military or bereavement charitable sectors.
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Identified 1-2 relevant conferences or forums for Scotty’s to present at.
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Build ideas, working with the Head of Service, that can help teams improve current Success Measures and Impact measurements.
The 90-day goals for this role are:
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Held at least 1 adult lived experience advisory group session.
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Created and shared the first quarterly Impact Review for internal use.
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Fully taken accountability for impact reporting and research projects within the charity and able to demonstrate a clear plan of action for the rest of the year.
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Proposed an outline for the Annual Family Feedback Survey in September.
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Start to co-ordinate the 2026 Impact Report
About You
Must-Have
Proven experience in research and impact evaluation, ideally in the charity or public sector
Strong skills in data collection, survey design, and analysis
Excellent written communication and reporting skills
Able to translate data into real-world insight
Experience of CRM databases and producing reports from them
Knowledge and experience of the principles of involving those with lived experience, including co-design and co-production
Nice-to-Have
Experience working with or around the Armed Forces community
Understanding of trauma-informed or bereavement support practices
Experience producing Impact Reports or funding insight packs
Familiarity with Salesforce or CRM data tools
Some knowledge of public policy or third sector trends
Additional Information
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The role may require occasional evening or weekend work
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Enhanced DBS check required
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Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
Families Come First
Everyone a Supporter, Every Supporter a VIP
Love What You Do
Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Closing date: 15th May 2026. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Dimensions, the UK's largest not-for-profit support provider for adults with learning disabilities and autistic people, is seeking a Campaigns Manager to lead bold, audience-focused campaigns that strengthen our voice, grow our influence, and help drive even better lives for the people we support.
The Campaigns Manager leads the development and delivery of impactful, evidence-led campaigns that raise awareness, influence policy and practice, and drive engagement with key audiences.
The role plays a vital part in improving the lives of people with learning disabilities and autism by shaping public attitudes and ensuring their voices are heard and represented authentically.
Working in co-production with people with lived experience, the post holder will ensure campaigns are inclusive, evidence-based, and aligned with Dimensions’ priorities and values, contributing to meaningful and lasting change.
As part of your application, we would like you to share your portfolio. You can include a link in the skills and experience section of the application or include the links in a covering letter.
Interviews will take place face to face in London.
We will require proof of qualification if you successfully secure this role.
About the role
Your main duties will include:
- Lead the development and delivery of integrated, insight-led and evidence-based campaigns that support organisational priorities and drive measurable impact.
- Plan and deliver influencing content that supports organisational priorities and contributes to policy and practice change.
- Work in co-production with people with learning disabilities and autism to shape campaign priorities, messaging, and delivery.
- Build strong relationships with internal teams, including Involvement and Engagement, Resourcing, Communications, and Operations, to deliver joined-up campaigns.
About you
The successful applicant will have:
- Degree level or equivalent qualification in journalism, marketing, communications or a related field and evidence of continued professional development.
- Experience of developing and delivering successful, integrated campaigns that achieve measurable impact.
- Possess strong planning and project management skills, with the ability to manage multiple priorities.
- Have a good understanding of campaigning approaches, including behaviour change, digital-first and content-led campaigning and coproduction.
The rewards
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Staff discount shopping scheme ‘Rewarding Dimensions’
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
Apply now
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
- As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
- As part of our commitment to making reasonable adjustments, we can offer support to complete your application. Please contact the Resourcing Consultant Team
- We now have British Sign Language (BSL) translated videos for all our recruitment communications.
Job Title: Head of Insight and Impact
Reporting To: Assistant Director of Network Development and Impact
Manages: Data Analyst (direct management), Data Coordinator (dotted line)
Contract: Permanent
Hours: Full time (36 hours per week, flexible)
Salary: £49,440 - £55,620 per annum (appointments are typically made at the lower end of the salary range)
Location: Remote (occasional travel to Leicester office & other UK locations as necessary)
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
Head of Insight and Impact is an exciting new leadership role for Home-Start UK at a critical time as we develop and prepare to launch our new, federation-wide strategy in early 2027. You will ensure we make best use of the data and evidence that we already hold and build the insight-led culture we need to deliver on our mission.
Your key responsibilities will be to:
- Lead the development of a shared, federation-wide approach to impact measurement, transforming how we understand, evidence and communicate the difference that Home-Start makes to babies, children and families.
- Develop and embed data systems, tools and capabilities at Home-Start UK and across our federation, aligning with and enabling delivery of our new strategy.
- Design and lead a consistent approach to monitoring and evaluating the support we provide at Home-Start UK to our federation, ensuring outcomes and learning are captured and shared.
- Lead Home-Start UK’s Impact Team and work collaboratively with colleagues across the organisation and with local Home-Start teams, leveraging collective skills and expertise.
- In this busy and varied role, you will put insight and impact at the heart of our work. In a typical day you could be working with our data analyst to visualise and present the results of our latest National Data Return to the Executive Leadership Team, running a feedback session with local Home-Start teams piloting new outcome measures, and/or ensuring colleagues in our Fundraising Team have the insight they need for proposal development.
Ultimately, your efforts will help ensure that our movement can reach and support more families with babies and children facing their toughest times.
The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.
Benefits of working for Home-Start
- Flexible working
- Family friendly policy
- PayCare health cash plan
- Enhanced employer contribution pension
- Learning and development
- DAS Employee Assistance
If this sounds like your kind of opportunity, then we want to hear from you!
The closing date for applications is Tuesday 19th May at 4pm.
First stage interviews will take place virtually on week commencing 1st June.
Second stage interviews will take place in-person at our Leicester Office on week commencing 8th June.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.
No agencies please.
