Evaluation and impact manager jobs in Birmingham
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Insight Manager (Maternity Cover)
Salary: £41, 439
Location: Remote with occasional travel to Downton / London for meetings
Hours: Full time
Contract: 12 months maternity leave cover
We have an exciting opportunity for an Insight Manager to join our team, playing a key role in how insight, research and evaluation inform decisions and demonstrate impact across the organisation.
Please see below for more information.
About the Role
This is a high-impact role at the heart of how we understand and improve what we do.
As Insight Manager, you will lead on delivering high-quality insight to support decision-making across key areas of the organisation.
You’ll have ownership of insight across our commercial and fundraising activity, as well as supporting our brand and marcomms teams with understanding public perceptions, helping us better understand our audiences, reputation and opportunities to grow impact.
Working as part of a team of Insight Managers and Data Analysts, you will collaborate closely with colleagues to ensure insight is joined-up, relevant and actionable. Alongside your core areas, you’ll also support wider team priorities where needed, contributing to a flexible and collaborative insight function.
You will design, commission and deliver research as well as using our own data to support your insights, working with stakeholders to understand their needs and translating findings into clear, evidence-based recommendations
This is a fantastic opportunity partnering with stakeholders to embed insight and ensure it is used effectively to drive decisions and maximise impact.
About You
Are you passionate about turning data into meaningful stories that drive change?
Do you enjoy working with stakeholders to bring insight to life and influence decisions?
Are you confident working with stakeholders, helping them understand and apply insight effectively?
We’re looking for someone who:
- Brings solid experience in research, insight or evaluation (typically 3–5+ years), ideally within a charity or related setting
- Has experience delivering end-to-end research projects, with a strong focus on quantitative research but equally confident in using qualitative methods
- Is confident working with marketing or fundraising stakeholders
- Can translate complex data into clear, relevant and actionable insights
- Builds strong relationships and enjoys working collaboratively to embed insight into decision-making
- Has experience commissioning or managing external research agencies
- Has an understanding of audience insight, public perceptions or brand research, particularly in charity and not for profit sectors
- Is adaptable and willing to support across a range of insight and research projects
Please note: candidates should have a relevant degree (or equivalent experience).
About the Team
You’ll be part of a collaborative and supportive Data Insight and Research function, focused on ensuring insight and evidence are accessible, useful and embedded in everyday decision-making.
We value curiosity, shared learning and continuous improvement—working together to make sure insights genuinely make a difference.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 24th June 2026
Interview Process: Initial informal conversation, followed by more structured competency based interview with a presentation.
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Job Title: Commercial Partnership Manager
Location(s): Home-based with attendance at AdviceUK office in London and at meetings as required.
London office: AdviceUK, 83 Victoria Street, London, SW1H 0HW
Status: Fixed term for two years (potential to become permanent)
Reporting to: Head of Membership and Services
Responsible for: n/a
Pay range: £42,000 to £47,000 full time equivalent. £33,600 to £37,600 actual salary, dependant on experience.
Working hours: 28 hours per week within normal operating hours (35 hours full time equivalent). Normal operating hours are 8.00am - 6.30pm, Monday – Friday. Lunch and other breaks are unpaid.
Special conditions: Some evening and weekend work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required which may entail some overnight stays.
We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. If you require any accessibility support or reasonable adjustments during the recruitment process, please let us know.
JOB PURPOSE
The postholder is responsible for securing, managing, and growing commercial partnerships with organisations that support AdviceUK’s mission, values and strategic priorities. These partnerships should significantly increase AdviceUK’s commercial income, extend AdviceUK’s reach, and achieve measurable social impact. The postholder will ensure that commercial partnerships both comply with relevant legal and regulatory requirements and contribute positively to AdviceUK’s reputation and influence.
KEY TASKS AND RESPONSIBILITIES
1. Partnership development
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Identify, research, and secure new commercial and corporate partnership opportunities aligned with AdviceUK’s strategic and income generation priorities.
- Develop compelling partnership propositions, including sponsorships, strategic alliances, product/service developments, cause‑related marketing, corporate social responsibility, and other commercial collaborations.
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Identify and develop new products and services that benefit members, grow income, and support member recruitment and retention.
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Shape new products and services with user and sector insight, applying structured approaches to testing, evaluation and scaling. Ensure that pricing, return on investment and other financial modelling is completed to demonstrate how new products or services deliver agreed objectives.
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Bring external market insight into AdviceUK’s strategic planning and decision making, ensuring that commercial partnership propositions are clearly differentiated in the markets they are targeting.
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Work with the Head of Membership and Services, other colleagues at AdviceUK, and AdviceUK’s existing commercial partners to develop a commercial partnership strategy, business plan and pipeline.
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Lead negotiations and contract discussions in partnership with the Head of Membership and Services, Finance and where relevant, AdviceUK commercial partners and subsidiaries.
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Ensure all partnerships align with the charity’s mission, values and ethical standards.
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Carry out appropriate due diligence and risk assessments on commercial partners
2. Partnership management and growth
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Act as the primary relationship manager for AdviceUK’s current commercial partners and subsidiaries to ensure they feel valued, informed, and engaged throughout the partnership lifecycle.
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Maximise the value of established partnerships through renewals, extensions, upselling opportunities, and agreed new income generation activity. Support cross‑team collaboration and knowledge sharing.
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Identify opportunities for innovation and growth within AdviceUK’s commercial partnerships portfolio.
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Support the communication of impact to partners, including reporting on outcomes enabled by their support.
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Represent AdviceUK at events, conferences and networks relevant to the commercial partnerships portfolio.
3. Income generation and performance
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Ensure all partnerships deliver against agreed financial and non‑financial objectives. Contribute to departmental budgeting and forecasting.
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Monitor partnership performance and provide accurate reporting on partnership income, engagement, and impact.
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Contribute to the ongoing review of existing commercial partnerships and service level agreements, making recommendations for change as required.
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Share learning, insight, and good practice to continually improve commercial partnership approaches.
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Ensure compliance with Charity Commission and Companies House guidance, relevant fundraising regulations, and internal governance policies.
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Work closely with AdviceUK colleagues to deliver integrated partnership activities.
4. Data and evidence
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Support the delivery of performance reports as required to evidence the extent to which commercial partnerships are achieving required KPIs.
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Work with colleagues to ensure that partnership datasets are accurate, timely and support decision making.
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Ensure any partnership activity that requires data sharing adheres to data protection and cybersecurity requirements.
5. General responsibilities
- Ensure you effectively communicate AdviceUK’s vision, mission and objectives to staff, members and external stakeholders.
- Ensure you demonstrate AdviceUK’s values and behaviours in all aspects of your work.
- Build and maintain positive relationships with key stakeholders including staff, trustees, members, partners and suppliers.
- With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training.
- Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels; and, where possible, attending member and other relevant events. With the agreement of your line manager, ensure you make time to speak to members and visit their services.
- Adhere at all times to AdviceUK’s policies and procedures.
- Carry out any reasonable duties compatible with the post assigned by the Head of Membership and Services.
Our purpose is to improve the lives of people in need of advice. We do this by supporting our members, so it is easier for them to help their clients.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote working in Wales
Salary: £29,580 per annum rising to £32,016 after 1 year of service
Responsible to: Head of Work Experience Projects and North
Contract type: Full Time (37 hours per week), Fixed-term contract for 3 years in line with the funding from Creative Careers projects
Closing date: 29th June 2026, Midnight
Interviews: We will be interviewing on a rolling basis. Please apply as soon as possible
Who we are
Futures For All is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools.
We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity.
By 2028, our ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever.
Role Summary
The purpose of this role is to support and ensure end-to-end delivery across Wales within the Programme and Delivery team. The current focus is within our Creative Careers offer, however, this could evolve in terms of scope to include other flagship programmes in the future. This role will be crucial for liaising with Welsh schools, creative employers, speakers and the wider charity to coordinate and ensure best practices in programmatic delivery, ensuring alignment with programme wide expectations and KPIs. Essentially, this role is the glue between Futures For All, stakeholder outreach and schools’ partners within Wales. The role will be crucial in coordinating and ensuring successful delivery of different programmatic interventions including, but not limited to, school talks, workshops and work experience for young people in Wales. efforts across that nation to successfully provide end-to-end deliver for Wales’s Creative Talks, Workshops and work experiences and achieve the aims.This includes working with the Futures For All programme teams (Work Experience and Speakers for Schools Teams), and our internal Evaluation and Education teams.
Key Duties / Responsibilities
Strategic purpose
- Responsible for the end-to-end delivery of Talks and Work Experience opportunities from initial scoping with schools to securing commitments from speakers and employers, monitoring young person applications, programme design and implementation, and stakeholder follow up.
- Nurturing relationships with key delivery partners to ensure employers or school introduced to the programme are seamlessly onboarded.
- Working with partners in securing commitments from speakers and employers to deliver talks, workshops and multi-day work experience opportunities.
- Account management and stewarding for speakers and employers throughout their journey.
- Preparing employers and speakers to use all speaker and work experience guidance in the coordination and delivery of their placements, including but not limited to Portal and Google Classroom.
- Working closely with Delivery Partners to ensure seamless delivery of opportunities.
- Leading on all speaker and employer engagement and meetings with your dedicated contacts/accounts.
- Work with evaluation team on developing and disseminating impact reports within your specific nation.
- Working closely with Education team to ensure school engagement is in line with charity’s mission
- Delivering training sessions to schools and colleges on our programmes and building on engagement in Wales.
- Building partnerships as determined by needs of the DCMS contract and education partners.
- Developing long-standing relationships with school and college contacts to enable engagement in and implementation of our product offer.
Delivery:
- Providing best practice guidance and advice on programme set up and content.
- Responsible for delivery and completion of own work experience placements and the operational and administrative activity required.
- Taking ownership of own capacity management using capacity management frameworks to help inform future workload planning.
- Adherence to data compliance, standards, guidelines and best practices to ensure our data integrity and consistency.
- Retain our registered schools and colleges in our network and increase engagement levels in all programmes.
- Ensuring all data relating to KPIs is accurate, recorded and presented in reports when required.
- Represent and work to our values as, fostering a culture of positivity, support, respect, and inclusivity, while taking personal responsibility for their attitude, performance, and development.
- Ensure safeguarding best practice is enshrined in all organisational activity.
Skills / Experience / Knowledge:
Essential:
- Programme Coordination experience, with complex stakeholder management
- Experience and knowledge of the education and careers landscape in Wales.
- Proficient in process improvement and reporting
- Proficient use of CRM and Microsoft Office to track relationships and ensure proper data management
- Clear and concise communicator, capable of producing written reports to a professional quality
- Excellent people relations and communication skills to liaise effectively with all project stakeholders
- Demonstrable time management skills and proven ability to work to key deadlines
- Relevant project coordination related experience
- Experience in analysing data and producing reports and recommendations
Desirable:
- Hands on approach to all tasks with a spirit of getting stuck in and supporting others
- Knowledge and/or experience of working with National Quality Assurance Frameworks
- Project Management Qualification or equivalent experience
- Experience in supporting young people via charity programmes
- Previous experiences designing packages/maintaining relationships with educational establishments as an external partner
- Experience of working with or within the creative sectors
Diversity at our core
Futures For All is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process.
The Application Process:
Please apply as soon as possible by clicking the 'apply for this job' button in the top right-hand corner of the job advert. Once clicked, you will be asked to complete your application by submitting your CV and a cover letter. The cover letter is an opportunity for you to share the skills and knowledge you have to be successful in this role. Appointees are subject to a DBS check. You must have the right to work in the UK to apply. Please only apply if you meet the required experience for the job role and are based in Wales.
The deadline to submit your application is 29th June 2026, Midnight. Please note that we reserve the right to close this advertisement early if we receive a high volume of suitable applications
We will be interviewing on a rolling basis. Please apply as soon as possible.
Futures For All is committed to safeguarding the young people we work with and expects all staff members to share this commitment. Appointees are subject to a DBS check. Having a criminal record will not automatically exclude applicants. You are also required to have the Right to Work in the UK for this role.
Benefits offered at Futures For All
- 25 days annual leave plus bank holidays
- Morning of your birthday off
- £500 a year professional development fund
- Option to purchase additional annual leave yearly
- 'Winter shutdown' gifted so no need to use annual leave between Christmas and new years eve.
- Early bank holiday finish - we finish at 3:30pm on a Friday before all bank holidays
- 22.2 hours of volunteering days to use each year
- Home office set up support
- Enhanced sick pay
- Enhanced family friendly leave
- Employee Assistance Programme
Futures For All Values
PASSION: We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.
AGILITY: We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.
INTEGRITY: We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.
COLLABORATION: We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.
DIVERSITY: We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.
We open up prestigious networks and opportunities, ensuring every young person has equal access to work experience nationwide.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Proactively engage bereaved families with the support service, respond to bereavement support enquiries and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
•To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.
•Proactively engage with bereaved families through social media and other online platforms.
•Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.
•Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.
•Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.
•Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.
•Attend face to face events for bereaved families including family days and memorial events when needed.
•Work with Income and Engagement Team around social media bereavement support content/posts.
2. Deliver and run live bereavement themed sessions on social media
•Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services.
•Work with the Engagement Team to promote live sessions.
•Facilitate monthly remembrance sessions.
3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families
•Assist with the recruitment and facilitation of Bereaved Families’ Panel.
•Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.
•Attend events as required to represent the Lullaby Trust’s bereavement support services.
4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements
•Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.
•Collate statistics, as required on areas of work within the support services team.
•Assist with the services’ evaluation and impact processes.
•Provide other administrative support to the team as required.
Other:
•Attend and participate with External Supervision sessions.
Safer sleep for babies, Support for families
The client requests no contact from agencies or media sales.
This is an exciting time to join YourStance as our impact and team grows. We’re looking for a driven and personable Partnerships and Impact Manager, someone who will be the connective tissue between our mission and the funders, organisations, and communities who help make it possible.
You will develop and manage a pipeline of grant and partnership opportunities, write compelling funding applications, and produce reports that bring our work to life. You’ll work closely with our founder, directors and communications team to amplify our reach, and ensure our story is told with the same energy and authenticity as the young people we serve.
We are looking for someone who is interested in working for a small organisation, who gets excited about mission-driven work, knows how to build and maintain long-term relationships, and can write a grant application that makes funders sit up and take notice.
About YourStance
YourStance began as an award-winning Community Interest Company, and we are now in
an exciting new chapter — having recently transitioned to a Community Interest
Organisation. We were founded to bridge the gap between healthcare and communities
disproportionately affected by violence. We deliver trauma-informed, life-saving emergency
response training — including bleed control, CPR, and psychological first aid — to young
people aged 11–25 who are vulnerable to violence, across London and beyond. Our
volunteer healthcare professionals bring the hospital into community spaces, schools, and
youth organisations, upskilling young people who are too often overlooked by mainstream
services.
We are a small, ambitious, and genuinely innovative team. We move fast, we care deeply,
and we are in the business of real change. If you want a role where your work has direct,
visible impact — this is it.
This is a new and exciting role at the heart of YourStance's growth.
YourStance are a team of experienced healthcare professionals teaching young people vulnerable to violence, how to respond to an emergency in London.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join SmellTaste and lead the development of the charity’s involvement in research, shaping how lived experience of those affected by smell and taste impairment is integrated in research projects. As Research Development and Engagement Manager, you will lead engagement with researchers, our patient community, and external partners to develop and support new research collaborations. This includes leading the Public and Patient Involvement activity for a 12-month National Institute of Health Research-funded Programme Development Grant, the ICAST Programme: Improving Care for patients with Smell & Taste Disorders, and undertaking planning work for the prospective Programme Grant which is expected to follow this.
This post is funded for 2 days (15 hours) per week for an initial 12-month period, with the potential for the contract to be extended and for it to become a full-time role subject to further funding being secured.
You will be joining a small, friendly and ambitious team that will support your professional development as part of the charity’s ongoing growth.
If you are passionate about making a difference to an underserved patient community and want to be part of a pioneering and collaborative organisation that values and empowers the people it represents then we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences.
Application instructions:
Please apply by providing both a CV and a covering letter which clearly states how you meet all the points in the Personal Specification.
Key responsibilities
- Lead the SmellTaste contribution to a 12-month National Institute of Health Research-funded Programme Development Grant, led by Prof Carl Philpott at the University of East Anglia (the ICAST Programme: Improving Care for patients with Smell & Taste Disorders).
- Develop a Patient and Public Involvement and Engagement (PPIE) strategy for the above project, including evaluation of impact and dissemination
- Manage a PPI panel for the NIHR project, organise PPIE meetings and ensure participants and panel members are remunerated for activity.
- Develop a detailed, costed delivery plan for the national survey element of the planned Programme Grant which is expected to follow on from the Programme Development Grant, including marketing and publicity, recruitment and dissemination.
- Work with the charity’s CEO and honorary Director of Research and Medical Affairs to develop a research strategy for the charity that aligns with the research priorities identified in the James Lind Alliance Priority Setting Partnership for Smell and Taste Disorders.
- Work with the charity’s CEO, honorary Director of Research and Medical Affairs and external researchers to identify opportunities for new collaborative research opportunities.
- Develop funding applications for research projects.
- Oversee all of the charity’s collaborative research activity, including PPIE activity.
- Evaluate and report on the impact of research projects, ensuring inclusivity and ethical standards.
Personal specification
- Degree (or equivalent experience) in biological sciences or a related field
- Experience leading or supporting public and patient involvement and engagement initiatives in research
- Experience leading or supporting involvement in research
- Experience of writing grant applications
- Ability to communicate and interpret complex scientific research clearly
- Experience working with diverse and underrepresented communities
- Confident relationship builder with researchers and other external stakeholders
- Excellent organisational skills, including strong project management skills
Hours: Part-time, 15 hours per week
Salary: £40,000, pro-rata
Holiday allowance: 25 days pro-rata, plus bank holidays
Location: Home working. Some travel will be required to attend in-person meetings and events
Interviews expected to be held during the week commencing 22nd June.
SmellTaste is the charity for all those living with impaired smell and taste.


Location: UK – Open to remote arrangement (Only candidates who are eligible to work legally without work visa sponsorship in the UK will be considered.)
Contract Type: Part-time (0.5 FTE / 20 hours per week), Permanent contract
Hiring Salary: GBP 46,474 per annum (before taxes, to be pro-rated to 0.5 FTE)
Target Start Date: As soon as possible
Application Closing Date: 8 July 2026 23:59 BST
This job advert is for an existing vacancy.
About Right To Play:
For more than 25 years, Right To Play has been protecting, educating, and empowering millions of children each year to rise above adversity through the power of play.
We offer programs in 13 countries across Africa, Asia, the Middle East and North America, reaching millions of children each year in some of the most difficult places on earth, helping them to stay in school and learn, overcome prejudice, heal from trauma, and develop the skills they need to thrive. We do this by harnessing play, one of the most fundamental forces in a child's life, to teach children the critical skills they need to dismantle barriers and embrace opportunities, in learning and in life.
This work is supported by our two global offices in Toronto, Canada and London, UK; and seven National Offices in North America and Europe.
Right To Play UK is a charity registered in England and Wales and in Scotland that works in partnership with Right To Play International to raise funds and awareness across the UK and Ireland.
Benefits Highlights:
- Connect and collaborate with a global team who are passionate about protecting, educating and empowering children and youth using the power of play!
- Culture premised on our Culture Code (accept everyone, make things happen, display courage, demonstrate care, and be playful)
- Flexible work arrangements
- 25 days annual leave plus bank holidays per year (to be pro-rated for part-time employees)
- Competitive benefits such as Income Protection and Life Assurance
- Learning opportunities and 5 learning and development (L&D) days per year (to be pro-rated for part-time employees)
- More information on what we offer is available on our website.
Application Method:
Apply with your resume and cover letter in English via the application link.
Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. We strongly encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play.
As part of our selection process, final candidates will be required to complete security checks and Vulnerable Sector Check or equivalent criminal record check as a condition of the offer. More details about our recruitment process are available here. Safeguarding information is available here.
As part of our recruitment and selection process, Right To Play uses Artificial Intelligence (AI) - assisted tools to support the assessment of candidates or applications. This may include but not limited to generating and editing of job adverts, assessment and interview questions, scheduling, translation, transcription, note taking, etc. Our Applicant Tracking System (ATS), VidCruiter, also use AI-powered ChatBot to answer candidates' enquiries. These tools are used only to assist human reviewers in evaluation and do not make selection or screening decisions. All hiring decisions are made by human reviewers. All AI-assisted processes comply with applicable privacy and data protection regulations, including GDPR and PIPEDA. For more information, please refer to RTP AI Policy and our Best Practice: Use of AI in Recruitment.
We value and promote a culture of diversity, equity, inclusion, and belonging. We are committed to providing accommodations to candidates with disabilities during the recruitment and selection process, and thereafter. Please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.
Job Description:
Job Title: Finance and Operations Manager
Grade: 7
Reports to: Executive Director, UK and Global Strategic Initiatives
Reports Technically to Director, Finance HQ
Location: UK (open to remote arrangement)
Direct Reports: NA
Department: Finance
1- Purpose:
The Finance and Operations Manager ensures the effective financial, administrative, and operational functioning of Right To Play UK and support the establishment of Right To Play Ireland by overseeing accurate financial records, coordinating people and legal processes, and continuously improving business systems and practices to support and enable successful fundraising outcomes.
2- Accountability & Responsibilities:
Finance (90%)
- Lead financial management, compliance, budgeting and reporting for Right To Play UK and Right To Play Ireland by ensuring accurate and timely recording of all expenses and revenue connected with the operation of the offices
- Ensure revenue is appropriately captured and coded and reconciled with bank.
- Oversee liquidity/cashflow, procurement, payroll, audits, tax reporting, and external financial relationships
- Deliver reliable management and statutory reports to leadership, Boards, HQ, and authorities.
- Lead for staff payroll and benefits, HRIS data accuracy, payroll coordination, contracts, insurance and benefits administration, and employee records to ensure compliance, efficiency, and strong organisational support
- Supporting global finance in finance related initiatives, as needed
- Where applicable, ensure compliance on all governance requirements
Operations (10%)
- Direct office operations, administration, IT, and legal coordination by establishing efficient administrative processes, managing office infrastructure and IT security, coordinating vendors and service providers, monitoring licenses and compliance requirements, and supporting organisational risk management and legal obligations.
Perform other duties as assigned.
3-Scope (geographical and/or functional), Impact and Autonomy
The incumbent operates with significant autonomy, holding delegated authority over financial management, systems, and office operations, including safeguarding all funds received, and preparing supplier invoices for payment. They operate with high trust and independence and is expected to safeguard assets and ensure full statutory, fiscal, and HR data compliance.
4-Leadership and Staff management
The role exercises functional and collaborative leadership with no direct reports, providing guidance and influence across Right To Play UK and Right To Play Ireland. Leadership is demonstrated through setting standards and supporting teams to work effectively within organizational policies and financial controls, by providing authoritative guidance to the offices on financial policies, internal controls, and risk management; escalating material risks and recommending mitigation actions to the Executive Director and HQ Finance. The incumbent is expected to operate effectively in a low segregation environment due to small staff size by implementing and monitoring compensating controls (spot checks, reviews with Executive Director, exception reporting) to maintain strong control integrity.
5- Information requirement for decision-making
The incumbent requires secure access to accurate financial, donor, and operational data - primarily through the MCRM and ERP systems - which is already identified and readily available and applies established analysis and reporting methods as a super-user to interpret information, ensure compliance, protect confidential constituent records, and support informed financial and operational decision-making.
6- Innovation and Improvements
The incumbent is expected to drive process improvements and functional innovations within the offices—data integrity, financial tracking, and internal collaboration—while supporting others to implement these changes, with major or high-risk innovations subject to approval by the Executive Director.
7- Relationships & Communications: Internal / External:
The incumbent maintains key internal relationships with all team members, doner services team and HQ colleagues in MCRM, Finance, and People & Culture, and external relationships with Board members, and event partners, using effective communication and donor stewardship to support organizational objectives and ensure smooth operations. The incumbent stewards Right To Play UK and Right To Play Ireland’s fiduciary obligations and is the primary authorized liaison with banks, landlords, insurance and payroll providers, external auditors, tax advisors, and legal counsel.
8- Expertise (Certifications / Education, Professional Experience/Language)
- Post-secondary diploma or undergraduate degree in accounting, business administration, Finance, or other related fields.
- Professional Accounting Designation preferred
- 5 years of progressive finance experience, including audit coordination, statutory filings, and external advisor management
- Adaptable with the aptitude to work well under pressure, and manage multiple competing and/or changing priorities
- Experience in navigating accounting, banking and payroll platforms
- A team player who is collaborative and innovative
- Excellent organizational skills; systematic in follow-through of tasks; diligent, with strong attention to detail
- Results-oriented with a willingness to learn and take initiative
- Demonstrates professionalism and integrity, with strong judgement skills and ability to exercise discretion and maintain confidentiality of sensitive information
- General knowledge of fundraising practices, procedures and standards preferred
- Fluency in oral and written English
9- Core Competences
- Collaboration: Demonstrates strong teamwork by effectively partnering with internal teams and external stakeholders to achieve shared objectives.
- Growth Mindset: Actively seeks opportunities to improve processes, learn new systems, and implement innovative solutions.
- Resilience: Maintains focus and effectiveness under pressure, managing multiple priorities and challenges with composure.
- Professionalism: Upholds high ethical standards, confidentiality, and accuracy in all financial, operational, and stakeholder interactions.
- Management and Interpersonal Skills: Guides and influences colleagues through expertise, clear communication, and support, despite having no direct reports.
10- Additional Information
Ability to work irregular hours depending on event and external meeting schedule. Occasional travel for attending internal and external meetings and supporting events.
To protect, educate, and empower children to rise above adversity using the power of play.
The client requests no contact from agencies or media sales.
Warwickshire & Solihull Community and Voluntary Action
is recruiting
Area Programme and Development Manager (Solihull)
£44,088 per annum pro rata
30 hours per week
Permanent subject to funding
Hybrid/Office (The Core, Solihull) with regular travel
across Solihull and occasionally Warwickshire and Birmingham
About CAVA
CAVA provides infrastructure support to the Voluntary, Community, Faith and Social Enterprise sector across Warwickshire and Solihull. CAVA also works heavily in partnership with its respective organisations in both Birmingham and Coventry, collaborating across the landscape to reduce inequality. CAVA operates as a Volunteer Centre and delivers projects that support social and community action through the voices and engagement of local people.
CAVA has offices based in Leamington Spa, Nuneaton, Rugby, Stratford-Upon-Avon and a dedicated office space within a shared Community Hub in Solihull.
Area Programme and Development Manager
Area Programme and Development Manager will work as part of the Management Team and are key ambassadors for the organisation and the wider VCFSE. They provide leadership and accountability for the work of CAVA, overseeing and growing our position and portfolio of work as the VCFSE Infrastructure organisation for both Solihull and Warwickshire. The manager also occasionally works in partnership with the Board of Trustees on matters related to strategy and governance.
The Opportunity
The Area Programme and Development Manager will provide management and leadership of CAVA’s Solihull portfolio, which is at an evolving and exciting phase of integration across the Borough.
The Area Programme and Development Manager has a key role in leading and shaping CAVA’s presence in Solihull, working strategically alongside the Board and Management Team, to lead the organisation into its next era of growth and delivery.
The Area Programme and Development Manager has a key role and responsibility representing voluntary, community, faith and social enterprise groups and organisations, providing a strong and confident voice on behalf of the sector as we work alongside partners from the Public, NHS and the wider Integrated Care System (ICS).
The remit provides the successful candidate the opportunity to make a significant impact to reduce inequality within communities by supporting the VCFSE sector and working in a dynamic and collaborative environment, especially through prevention, early intervention and community engagement.
Summary of Key Responsibilities (please see Job Description for full details)
- Leadership and Management of the Solihull programme portfolio (including public sector contract) and CAVA Strategy
- Line Management of a small, focussed team
- Strategy, Planning and Control in line with need, compliance, business planning, lead areas
- Financial Management including setting and managing budgets and risk in line with sustainability and financial controls/compliance
- External Representation and Partnership Working across the landscape, provide the voice of the sector and working in collaboration, alongside public VCFSE, private, public and statutory sector partners
- Income Generation and Growth through the writing of tender and funding applications, evaluation and funding returns/reports and including other fundraising strategies
- Office Management environment within your area in line with regulatory policies, procedures and delivery need
- Corporate Support and Team Participation in wider, CAVA activity and events
What We're Looking For:
We are seeking a dynamic and self-motivated individual with evidence of:
- strong programme leadership and management experience and skills
- a strong and analytical eye for detail supporting contract management in line with KPI’s and budgets
- ideally, a background of working in the VCFSE sector
- confident, objective and effective voice and communication skills at all levels
- collaborative skills working as part of a supportive Senior Management Team
- a commitment to equality, diversity, inclusion and reducing inequality
- a ‘can do’ approach to work and objective thinker and problem solver
- skills and experience of writing tenders and funding applications
Values
All employees are expected to demonstrate CAVA’s values by working positively as part of a team, delivering high quality services where all are supported and encouraged and to promote an ethos which values and encourages equality and diversity within the organisation and is respected through the VCFSE.
To apply for this role, you are required to hold a driving licence and have use of a car for work purposes. Flexibility to undertake occasional work out of contracted hours is essential for this role.
Competitive salary and benefits package including enrolment with an employee assistance programme of support.
If you think you fit the brief for this exciting role, please view the job opportunity on our website and submit your CV, accompanied by a covering letter which outlines why you would like this job and what you could contribute, focusing on the criteria detailed in the job description and person specification Letters should be no more than 3 sides and if typed, no smaller than size 11 font.
Closing Date: Monday 29th June 2026 at 10am
Interviews: Monday 13th July 2026
No agencies please
WCAVA is an equal opportunities employer
‘Putting Equality, Diversity and Inclusion into Practice’
The client requests no contact from agencies or media sales.
Job Title: New Business Manager
Reporting To: Head of Corporate Partnerships
Manages: New Business Officer
Location: Remote (Occasional travel to Leicester Office & other UK locations as necessary)
Contract: Permanent
Salary: £37,286 - £43,466 (appointments are typically made at the lower end of the salary range)
Hours: Full time (36 hours per week, flexible).
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
We’re looking for a proactive and driven New Business Manager to grow our corporate partnerships and generate new income for Home-Start UK, helping us support more families across the UK. This role also includes line management responsibility for the New Business Officer.
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.
While our impact is delivered locally through this network, this role focuses on securing and growing partnerships at a national level for Home-Start UK.
Every day, families face challenges that can feel overwhelming. By building strong partnerships with companies, we can reach more families, earlier, and make a lasting difference.
This is an exciting time to join as we grow our corporate partnerships and invest in new opportunities to increase our impact.
You’ll lead relationships from first contact through to securing agreements, working closely with colleagues across Home-Start UK. You’ll also draw on insight from our network of local services to shape compelling partnership opportunities and clearly demonstrate impact.
We’ve recently worked with a consultancy to develop a refreshed approach to corporate fundraising, and this role will play a key part in bringing that to life. You’ll have the opportunity to shape and lead our new business approach—helping to re-energise how we identify opportunities, engage partners, and grow income.
The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.
Benefits of working for Home-Start
- Flexible working
- Family friendly policy
- PayCare health cash plan
- Enhanced employer contribution pension
- Learning and development
- DAS Employee Assistance
If this sounds like your kind of opportunity, then we want to hear from you!
The closing date for applications is Friday 19th June at 4pm.
First stage interviews will take place virtually on week commencing 29th June.
Second stage interviews will take place virtually on week commencing 6th July.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.
No agencies please.
Job Title:Programme Coordinator (Scotland)
Salary: £32,000 pro rata (depending on experience)
Location: Home-based, within Scotland. The postholder will be required to attend in-person meetings or events as needed across the UK.
Responsible To: Programme Manager
Contract: Part-time (3 days per week), Fixed Term, 2 years, with possibility of extension
Probation Period: 6 months
Annual Leave: 25 days p/a (pro-rata), plus office closure days between Christmas & New Year, and your birthday.
Pension: WMUK offers a pension scheme, with a current employer contribution of 6%
About Wikimedia UK
A registered charity, Wikimedia UK is the national chapter of the global Wikimedia movement. We work with volunteers, communities and partners across the UK to build and improve Wikipedia and other Wikimedia projects, so that everyone can access and contribute to reliable, open knowledge. We empower people to find, use, evaluate, and communicate information online and we advocate for a digital ecosystem that is open, equitable and democratic.
Background:
Programme Coordinators at Wikimedia UK lead on partnership work, relationship development, training delivery and volunteer support, usually within particular geographic or topic areas. We are looking to recruit for a fixed-term, two-year role to deliver and develop our activities in Scotland, and support the wider Programmes team in delivering UK-wide work. For example in 2026, we are planning celebration events across the country for Wikipedia’s 25th, and the post-holder may be involved in their delivery. Apart from the delivery focus on Scotland, there will be scope to get involved with other areas of Wikimedia UK’s programmatic work such as delivering training in other parts of the UK, or supporting minoritised languages (particularly the indigenous languages of the UK), depending on programmatic needs.
We have had dedicated staff support for activity in Scotland for nearly a decade, and have several successful and ongoing partnerships with a number of educational and cultural institutions, as well as community organisations. Whilst the focus of this role is primarily on Scotland, Wikimedia UK delivers work both nationally and internationally, and the post holder would be expected to hold a portfolio which contributes to and supports this.
This is a part time post and can be based anywhere in Scotland, and there is an expectation of travel, including quarterly meetings at our office in London. Some evening and weekend work should also be expected, for which Time Off In Lieu can be taken. Successful post holders of similar roles in the organisation are skilled in advocacy, creative thinking, and project planning.
Purpose of job: To lead the delivery of Wikimedia UK’s activities in Scotland, by developing and running projects with partner institutions, involving and empowering volunteers, and delivering training, as well as supporting programmatic work outwith Scotland.
Main Duties
Programme Development & Delivery:
-
Lead on the development and delivery of Wikimedia UK’s programme in Scotland, in collaboration with the Programme Manager, including seeking new potential opportunities.
-
Support other aspects of Wikimedia UK’s programme outwith Scotland as appropriate
-
Work with other staff to identify funding opportunities for existing or potential projects, as appropriate
Relationship Management (Particularly in relation to Scotland):
-
Act as the main point of contact for partner organisations and volunteers and ensure proactive, effective and regular communications with these stakeholders
-
Actively pursue, set up and manage relationships with partner organisations
-
Provide support to Wikimedians in Residence
-
Develop, deliver or support a range of activities, such as Wikipedia editing events, Wiki Loves campaigns, editor meetups and content donations, in partnership with other staff and external stakeholders
Community Engagement and Development (Particularly in relation to Scotland):
-
Encourage the involvement of volunteers in activities, grow the volunteer base, and provide support for community-led activities
-
Design and delivery of training to partner organisations and volunteers
-
Support the volunteer grants programme
Monitoring, Evaluation and Impact:
-
Report regularly on programme plans, outputs and outcomes, in collaboration with other staff in the Programmes team
-
Handle documentation and record all programme metrics relevant to the role’s portfolio, including updating CRM records for partnerships, volunteers and activities
Communication and Dissemination:
-
Contribute to the promotion and dissemination of our work and impact, in collaboration with the Communications team, and including for example blog posts and conference presentations.
-
Manage and update the Scotland mailing list, and Scotland pages on WMUK’s Wiki and website.
-
Contribute to knowledge exchange with the international Wikimedia movement
Travel:
-
Attend and contribute to regular team meetings, generally held in London (for which costs will be reimbursed)
-
Regular travel across Scotland will be required, and occasionally further afield in the UK (for which costs will be reimbursed)
Person Specification
Essential:
-
Experience in the cultural, education or open knowledge sectors, with a demonstrable understanding of how organisations in at least one of these sectors operate and what they might value in a partnership.
-
Proven track record of managing external relationships or partnerships, including initiating and sustaining productive working relationships with a range of stakeholders over time.
-
Experience planning and delivering public-facing events or programmes, such as training sessions, workshops, community events, or editing/contribution events, from inception through to evaluation.
-
Strong communication skills across multiple formats, including the ability to write clearly and engagingly for different audiences (e.g. blog posts, partner communications, reports) and to represent an organisation in public-facing contexts.
-
Experience engaging and supporting volunteers or community contributors, including growing participation and sustaining involvement over time.
-
Self-motivated and able to manage a varied workload independently, with strong organisational skills and the ability to prioritise across multiple projects without close supervision.
-
Willingness and ability to travel regularly across Scotland and to London quarterly, with flexibility to work some evenings and weekends as required by the programme.
Desirable:
-
Familiarity with Wikipedia or other Wikimedia projects, whether as a reader, editor, contributor, or through previous work with the Wikimedia movement.
-
Experience of working with or supporting minoritised or indigenous languages, particularly in a Scottish or UK context (e.g. Scottish Gaelic, Scots).
-
Experience using a CRM system to manage contacts, activities, or relationship records.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The On Demand Shift Manager provides operational leadership, clinical oversight and shift coordination for the On Demand bereavement support services which operate Mondays through Fridays 8am to 8pm. The role ensures that children, young people, and adults receive timely, safe and compassionate responses to bereavement needs through digital and on-demand channels.
In addition to line managing the On Demand Bereavement Specialists, the post holder also works on shift as part of the delivery rota to support the team directly, provide real-time guidance, and covers frontline services gaps. This blended role combines hands-on leadership, active service participation, and quality assurance, promoting excellent clinical standards, safeguarding practice, and a culture of learning and care. The post holder will work closely with the Head of On Demand Services to ensure that On Demand Services remain responsive, trauma-informed and aligned with best practice and organisational priorities.
Main Responsibilities
Leadership and Management
· Lead and coordinate daily On Demand service operations to ensure timely and effective response to live support requests
· Working closely with the other On Demand Shift Managers, manage team rotas, shift allocations, and cover arrangements to maintain consistent staffing and service continuity
· Provide real-time oversight during active service hours, offering guidance on case complexity, prioritisation and risk management
· Work on shift as part of service delivery to provide direct bereavement support, model best practice and ensure adequate cover during periods of high demand or staff absence
· Ensure service efficiency through proactive communication, timely handovers, and smooth transitions between shifts
· Support the Head of On Demand Services in monitoring resourcing, workflows and performance metrics
· Offer live, on-shift supervision and mentorship to On Demand Bereavement Specialists, ensuring quality and consistency of interventions
· Support staff in making safe, informed, and trauma-sensitive decisions in line with organisational safeguarding policies
· Provide clinical leadership for the On Demand Bereavement Specialists on shift, offering case consultation and decision-making support particularly in high-risk, ethically complex or emotionally intense presentations
· Hold clinical responsibility for the most complex service users on shift, supporting staff to formulate risk, decide on interventions, and coordinate onward referrals or emergency responses in line with organisational policies and processional codes of ethics
· Model high standards of clinical thinking, boundaries and self-care, supporting staff and volunteers to manage vicarious trauma, moral distress and the emotional impact of working on an On Demand service
· Facilitate reflective debriefing following challenging or traumatic cases to maintain staff wellbeing and service stability
· Ensure all support aligns with the NICE (2004) Level 2 psychological intervention framework and current evidence-based practice
· Foster a compassionate, psychologically safe team culture that prioritises practitioner wellbeing, resilience, vicarious trauma awareness and continuous learning from service delivery
· Collaborate with the Head of On Demand Services on workforce planning, recruitment, induction and succession to maintain service resilience and capacity
Communication and Relationships
· Communicate clearly and sensitively within the organisation and with external partners, including parents, carers and professionals across social care, education, health and mental health services (i.e. schools, social services, CAMHS, CMHTs and/or GPs)
· Provide clear, supportive and trauma-informed communication to bereaved children, young people and adults during live shifts, adapting approach to age, crisis level and digital medium
· Offer real-time guidance, debriefing and constructive feedback to On Demand Bereavement Specialists during shifts, promoting consistent standards and shared learning
· Build collaborative relationships with internal teams and external stakeholders to support integrated care pathways
· Communicate effectively with the Head of On Demand Services and senior leadership on shift incidents, risks, service pressures and quality improvements, escalating appropriately
· Handle sensitive feedback, complaints and critical incidents with empathy, transparency and solution focus, maintaining trust with internal and external stakeholders
· Adapt communication style and approach to suit the needs, preferences, and emotional states of children, young people and adults, including those with neurodiverse profiles or communication difficulties
· Provide clear, compassionate explanations of support options, safeguarding procedures, and next steps to children, young people, adults and families
· Maintain professional boundaries while fostering a safe and supportive environment for children, young people and adults
· Respond to challenging or emotionally charged situations with sensitivity, professionalism, and a focus on empathy and support
· Ensure accurate and timely documentation of communications and decisions in line with organisational policies and data protection regulations
Knowledge, training and experience
· Assess and engage in interventions with children, young people and/or adults in accordance with best practice
· Complete comprehensive psychosocial assessments which include assessments of risk and determining appropriate level of response/intervention
· Deliver targeted pre/post bereavement support and interventions utilising a range of therapeutic and psychosocial techniques, working within level 2 of the NICE (2004) psychological framework
· Advanced understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, families and adults
· Apply sound clinical judgment and maintain professional accountability for practice in line with national standards, organisational policies, and personal relevant professional Code of Conduct
· Maintain knowledge about current, evidence-based practice
· To maintain a personal profile of professional development in accordance with professional requirements/governing bodies
· Demonstrate knowledge of all relevant policies and procedures
· Adhere to legislation and statutory guidance related to Safeguarding Children and Young People, Safeguarding Adults, and the Mental Capacity Act, providing advice and guidance to colleagues and partner agencies where appropriate
· Participate actively in clinical supervision and reflective practice to ensure safe, ethical, and effective service delivery
· Contribute to the development and sharing of knowledge within the team by supporting training, mentoring, and peer learning opportunities
Analytical and judgment skills
· Strong ability to make rapid, sound clinical and safeguarding judgments during live shifts, assessing risk, prioritising cases and deciding on immediate interventions or escalations
· Analyse real-time service data to optimise shift deployment, identify trends and recommend operational improvements
· Alongside the Head of On Demand Services critically evaluate team performance, recordings, transcripts and audits to provide targeted service or staff development, mitigate practice drift and uphold clinical governance standards
· Exercise exceptional professional judgment in assessing the emotional, psychological, and social needs of children, young people, and adults pre and post bereavement and in the delivery of immediate on demand support
· Analyse complex information gathered through assessment, observation, and communication to identify individual needs, risks, and strengths
· Recognise and manage situations that involve ambiguity, uncertainty, or emotional intensity, drawing on supervision and established frameworks for professional support
· Apply a trauma-informed and developmentally appropriate lens to clinical decision-making, ensuring sensitivity to cultural, social, and contextual factors influencing grief
· Contribute actively to meetings, clinical supervision, peer supervision, case discussions, and service reviews to plan, coordinate, and evaluate strategies of care and support
· Ensure accurate, timely, and meaningful data recording and reporting to inform clinical practice, service evaluation, and organisational performance monitoring
· Planning and organisational skills
· Strong shift and staff coordination
· Plan and organise work autonomously while engaging collaboratively with colleagues and volunteers to support coordinated care and seamless service delivery
· Support in the organisation of comprehensive quality assurance processes including shift audits, case sampling, outcome tracking and compliance monitoring
· Plan and deliver team training, drills and simulations for crisis scenarios, digital tool proficiency and new protocols, ensuring readiness for peaks in bereavement demand
· Provide cover and support for On Demand Support Service staff during periods of absence or high demand
· Maintain accurate, up-to-date documentation in accordance with confidentiality, data protection, and statutory requirements
· Demonstrate self-awareness and reflective capacity, using supervision and peer support to sustain personal wellbeing and professional effectiveness
· Contribute to the development of efficient, evidence-based practices by supporting team planning, service evaluation, and continuous improvement initiatives
Person Specification
· Level 4 qualification (or above) in counselling, psychotherapy, clinical psychology, counselling psychology or arts psychotherapy Current registration with a professional body (ie. HCPC, BACP, UKCP, NCPS)
· Current registration with a professional body (ie. HCPC, BACP, UKCP, NCPS)
· Evidence of relevant continuing professional development
· Experience of leading a team, ideally in bereavement, palliative care, mental health or closely related fields
· Experience with digital platforms
· Proven track record of successfully managing multidisciplinary teams delivering services to complex service users and complex safeguarding and risk issues involving children and adults
· Proven skills in managing teams and change successfully
· Experience of working therapeutically with children and young people
· Experience of working therapeutically with adults
· Robust knowledge of the emotional and psychological impact of bereavement and the needs of bereaved children, young people, families and adults
· Strong understanding of grief, loss and trauma across the life course, and of evidence-based bereavement interventions for children, young people and adults
· Deep understanding and knowledge of psychological theories, therapeutic interventions and models of grief work for children, young people and adults, and their effective application in practice
· Able to make clear psychological assessments inclusive of risk, safeguarding and mental health needs for children, young people and adults
· Expert knowledge of safeguarding policies and procedures
· Strong leadership, communication and relationship-building skills, with the ability to influence at senior levels and work collaboratively across teams and organisations.
· Strong understanding of change management and how best to implement change
· Excellent communication skills both verbal and written
· Attention to detail and produces reports and information to a consistently high standard
· Ability to manage time effectively, meeting deadlines while maintaining quality and accuracy
· Ability to successfully work collaboratively with colleagues, demonstrating strong interpersonal skills and the ability to influence and engage others positively
· Ability to deliver effective support, supervision, and line management to staff and volunteers, fostering professional growth and accountability
· Model high levels of personal integrity, professionalism, and ethical conduct
· Bring passion and enthusiasm for delivering high quality digital first bereavement services to children, young people, families and adults
Benefits
· 25 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
· TOIL for our hours work.
· Contributory pension scheme.
· Company sick pay.
· Employee Assistance Programme.
· Life assurance.
· Training loans.
· Enhanced family friendly policies.
Recruitment Timetable
Application deadline: 17th June 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Please refer to our recruitment pack for further details on the interview process.
The client requests no contact from agencies or media sales.
The Data Management and Insight Officer will support the day-to-day management of White Ribbon’s data systems, including CRM (Zoho Bigin) and email marketing processes, website data capture, reporting and audience journeys. The role will help ensure that data is accurate, joined up, compliant and useful, enabling teams across the organisation to better understand audiences, improve engagement, evidence impact and make informed decisions.
Key responsibilities
Data management and quality
- Manage and maintain organisational data, ensuring records are accurate, consistent, up to date and fit for purpose.
- Carry out regular data cleaning, including removing duplicates and improving the quality and completeness of records.
- Help to develop and embed clear processes for data entry, data storage, data management and reporting.
- Support colleagues to use agreed systems, templates and processes consistently.
- Identify gaps, issues or risks in current data processes and recommend practical improvements.
- Ensure that personal and sensitive data is handled securely and in line with GDPR, confidentiality requirements and internal policies.
CRM, systems and data flows
- Carry out he day-to-day management and development of White Ribbon’s CRM system, currently Zoho Bigin and any future CRM platforms.
- Map and monitor key data flows between systems, including Zoho Bigin, Mailchimp, Squarespace and other relevant platforms.
- Ensure that data pathways between systems are working effectively, including between Zoho Bigin and Mailchimp.
- Work with colleagues to improve how data is captured, stored, transferred and reported across platforms.
- Support the management of mailing lists, audience records, campaign data and supporter information.
- Work with system providers or external support where required to resolve issues and improve processes.
Email marketing, audience journeys and segmentation
- Support the management of audience journeys, working with relevant teams to ensure the right emails are going out to the right audiences at the right time.
- Help to ensure that data is collected consistently through audience journeys, forms, campaigns and website activity.
- Support colleagues to understand and improve audience segmentation, including Ambassadors, Champions, Accredited Organisations, supporters, partners and other key audiences.
- Use data to help identify trends, engagement patterns, gaps and opportunities across different audience groups.
- Support the use of Mailchimp or other mailing systems, including audience management, reporting and data quality.
Website and Promise page administration
- Administer and support the data processes linked to the White Ribbon Promise page on the website.
- Ensure that Promise data is captured, stored, monitored and reported accurately.
- Work with the Communications Manager and relevant colleagues to improve the Promise user journey and related data collection.
- Support reporting on Promise activity, website forms and other key digital engagement points.
Reporting, insight and analytics
- Produce regular reports and dashboards for trustees, managers and staff.
- Run reports that support organisational planning, communications, fundraising, campaigns, accreditation, training and engagement activity.
- Use data to identify trends, risks, gaps and opportunities.
- Present findings clearly and accessibly for colleagues with different levels of confidence using data.
- Analyse CRM and enquiry data to identify trends, conversion rates, pipeline performance and opportunities to improve engagement.
- Support the use of Google Analytics to understand website performance, audience behaviour and campaign effectiveness.
- Help colleagues use data to make informed decisions and improve activity across the organisation.
Surveys, monitoring and evaluation
- Support the development of practical monitoring and evaluation systems across the organisation.
- Help to collect, collate, analyse and interpret survey data, including surveys for Ambassadors, Champions and other key audiences.
- Draw out clear findings and recommendations from survey data and feedback.
- Support the collection of evidence, statistics, case studies and learning for reports, funders, trustees and organisational planning.
- Help White Ribbon better understand the impact and reach of its work through clear, consistent and meaningful data.
Organisational support
- Work collaboratively with colleagues across the organisation to understand their data needs and support better use of systems.
- Provide guidance and support to staff on data processes, reporting and audience management.
- Contribute to a culture where data is used confidently, ethically and effectively.
- Keep up to date with relevant developments in CRM, data management, charity insight, digital analytics and data protection.
- Undertake any other duties reasonably required by the Communications Manager that are consistent with the level and purpose of the role.
Note: this is a new role and the job description may change as the role develops.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Global Programs Project Manager (Contractor)
Overview
The Maclellan Giving Together Foundation (MGTF) is a UK Christian charity connected to the longstanding international Maclellan Foundation, who describe their focus as: “establishing and strengthening the local church, promoting discipleship and leadership development, sparking community transformation, promoting the power of prayer, advocating for generosity, and increasing access to Scripture”.
Based in the UK, MGTF rolls out key global initiatives that focus on equipping local Christian ministries and releasing local resources to foster sustainable Kingdom growth.
This is a dynamic, high-impact role, ideal for someone who is highly organised, relational and passionate about seeing the Kingdom flourish globally.
Job Summary
Working alongside the Global Programs Team, the Project Manager is responsible for coordinating the planning and delivery of projects from concept through to execution. The role involves managing logistics, supporting stakeholder engagement, and ensuring initiatives are delivered on time and to a high standard. The postholder will manage multiple projects and deadlines simultaneously, with the ability to prioritise effectively, must thrive in a fast-paced environment, and apply creative problem-solving to deliver successful events. Remote working, with the ability to attend on-site meetings in Milton Keynes (MK19) ideally once a month.
Key Responsibilities
Project Management & Logistics
- Manage the planning and delivery of multiple concurrent projects, ensuring alignment with organisational objectives and achievement of key milestones.
- Oversee the end-to-end lifecycle of events, from initial concept, registration, and contracting through to delivery and post-event evaluation.
- Work with the Global Programs team to ensure events are delivered on time and to a high standard.
- Accountable for overseeing end-to-end project delivery, coordinating across a wider team with defined responsibilities to ensure successful delivery within the project workstream.
- Build and manage strong stakeholder relationships, providing professional, timely support and acting as a key point of contact.
- Ensure data integrity on the information we hold.
- Provider effective reporting as needed.
- Manage and optimise delegate registration and booking systems, ensuring accuracy, efficiency, and a seamless participant experience.
- Manage the logistical event delivery (remote or in-person), including setup, logistics, and real-time issue resolution, ensuring a high-quality delegate experience throughout the event.
- Coordinate complex scheduling, calendars, and travel arrangements.
- Any other task in relation to the charity’s needs.
Communication & Content
- Coordinate pre-event production, collaborating with external designers and stakeholders to ensure timely delivery of all assets and documentation.
- Manage cross-functional coordination for event delivery, ensuring effective communication across stakeholders, including localisation and translation requirements for regional relevance.
- Ensure accuracy, consistency, and timely updates of all event-related content across online platforms.
- Provide administrative and practical support to event personnel in global locations as they deliver our programs.
- Follow established brand guidelines to maintain consistency in tone, messaging, and visual identity across all content.
Research, Reporting & Finance
- Ensure relevant reporting and documentation are supplied to stakeholders.
- Manage expense processing and support budget oversight, ensuring accurate tracking, forecasting, and alignment with programme objectives in collaboration with senior leadership.
Cultural Adaptation & Coordination
- Contribute to the development of our programs globally, from ideation through to delivery.
- Assist with the localisation of content to ensure materials are culturally appropriate,supporting communication with translators and stakeholders to help adapt resourcesfor different cultural contexts.
Occupational Requirement
The candidate must have an active Christian faith. By virtue of the job’s involvement in faith-sensitive work under Schedule 9 of the Equality Act 2010, the post-holder must be an active Christian with a genuine personal faith in Jesus, grounded in Scripture and reflected in their everyday life.
Experience (Essential)
- Have experience in a church/charity or professional environment.
- Strong understanding of and commitment to the Foundation’s mission with an understanding of the Church scene.
- A genuine passion for advancing the gospel through the global Church, with a commitment to supporting both Christian givers and churches and charities.
- Managing multiple projects and deadlines simultaneously, with the ability to prioritise effectively, owning and delivering end to end events from planning through to execution and evaluation.
- Strong stakeholder management and interpersonal skills, with the ability to build relationships and work effectively across cross-functional teams.
- Proven track record of managing and controlling project or event budgets including forecasting and cost management.
- Negotiating and managing external suppliers and partners.
- Working across different regions, cultures, or time zones demonstrating cultural awareness and adaptability.
- Professional in appearance with a proactive approach and a desire to constantly improve and grow.
- Willingness to be flexible in working hours with occasional travel and overnight stays.
- Knowledge of standard office administrative practices and procedures.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent written and verbal communication skills.
Experience (Desirable but not required)
- Experience delivering a programme of learning (content and structure).
- Understanding of generous giving and experience of working with donors.
- Knowledge of copywriting for different platforms (e.g. digital, presentations, printed materials).
- Additional language skills.
- Working knowledge of Asana, Beacon, Canva, Mailchimp and Survey/ticketing Apps.
Contract Terms
Working hours and hourly rate will be agreed in advance.
Application Instructions
If you’re interested in applying, please include your CV and two references, one of which must be a current or previous employer. In addition, please provide a cover letter (no more than 1 page) detailing what interests you about the role and your suitability, along with a separate statement of faith (no more than 1 page).
Are you our next Trusts Fundraising Officer?
If you have a talent for story telling, are looking for a role where your words can make a lasting impact and are passionate about giving vulnerable young people life changing opportunities, then this is the job for you. We’re seeking a talented individual who can tell our story and help secure vital funding from trusts and grant-makers.
Trusts and other grant-makers are an important source of funding for our charity. As we look ahead, we’re expanding our Trusts fundraising portfolio to meet the growing needs of our programmes. This is where you come in.
As our Trusts Fundraising Officer, you’ll be an inspiring storyteller whose enthusiasm for our work shines through in your writing. You’ll play a key role in researching new funders, crafting compelling funding applications and keeping our supporters engaged with our work. Your work will involve developing case studies and gathering evidence to show the need for our services. This will help secure sustainable funding. You’ll be supported by our experienced Trusts Fundraising Manager to build lasting relationships with funders. Together, you’ll keep them engaged and informed about the positive impact they’re making on the young people we support.
The Trusts Fundraising Officer must be self-motivated, well organised, able to multi-task, have good administration skills and understand the “power of the outdoors”. Paid or voluntary experience in a fundraising environment is essential. This is a great opportunity for somebody looking to take the next step in their career, with plenty of scope to develop your skills and experience within a supportive team. Whilst the role is home-based you must live in the South West to ensure easy access for in-person meetings.
The Charity
At the Youth Adventure Trust, we use outdoor adventure to empower vulnerable young people from Swindon, Wiltshire and Somerset to fulfil their potential and lead positive lives in the future. We work with them to build resilience, develop confidence and learn skills that will last a lifetime, helping them to face the challenges in their lives. Dedicated support, guidance and mentoring from our staff and volunteers ensures young people receive the maximum benefit from our long-term intervention. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part.
We’re proud to offer our programmes completely free of charge to participants which means the fundraising team is crucial. With ambitious plans to help more young people over the coming years, our Events Fundraising Officer role is an exciting opportunity to make a real difference. You’ll be well-supported as part of a small fundraising team with a big heart, with plenty of opportunities to visit our programmes and see the tangible impact of your work.
What We’re Looking For:
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Outstanding communication skills – You can write clearly, persuasively and passionately. You’re confident speaking to others about the charity’s work.
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Writing experience – You have experience writing successful funding applications, proposals, or compelling articles, ideally but not necessarily with a fundraising focus
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Fundraising experience - You may not have written a grant application before but you should have some paid or voluntary experience in a fundraising capacity.
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Attention to detail – You take pride in your work, have a good eye for detail and a thorough approach.
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Creativity - able to put together eye-catching proposals, impact graphics and social media posts.
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Self-motivation and organisation – You’re able to manage your own time and prioritise effectively.
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Passion for the outdoors and youth development – You understand the importance of giving vulnerable young people outdoor experiences and are willing to put on your waterproofs and join in on our activities and camps to witness first-hand the difference the Youth Adventure Trust makes.
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Willingness to learn - if you think you have what it takes but don’t have lots of experience as a Trusts Fundraiser, this role comes with plenty of scope to develop your writing skills and gain experience within a supportive team environment.
Safer Recruitment
The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
We use outdoor adventure and one-to-one support to empower young people to fulfil their potential and lead positive lives in the future.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Location: Fully remote with flexible working arrangements but with your home base being in the East Midlands to allow easy travel to Warm Welcome Spaces in the region
Salary: £28,387
Contract: We are open to this role being part time (0.8FTE minimum preferred) or full time. We offer fully flexible working.
Closing date for applications: 12th July
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.
First interviews: 23rd July
Start Date: ASAP
About the Warm Welcome Campaign
Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold ambition to enable a more deeply connected society where we all have free access to welcoming community spaces.
We resource, connect and champion a network of over 6,300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth.
We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.
Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.
It’s an important moment for us – we are now in our second year of our five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. We now have approximately 3.5 million visitors to Warm Welcome Spaces each year. In January we delivered a hugely successful second ever Warm Welcome Week in collaboration with a wide variety of partners.
The Opportunity
This is an exciting opportunity for a purposeful and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role.
We are expanding our programmes and partnership team and so we are looking for a Warm Welcome Space Support Coordinator (based in the East Midlands).
If you are brilliant at engaging with a wide variety of organisations and individuals, and passionate for your input to shape work that makes a genuine difference to people’s lives, this could be the role for you.
To support the range and depth of opportunities we can offer to Warm Welcome Spaces, we are looking for a Spaces Support Coordinator to work primarily on supporting our Champions programme, as well as other exciting programme opportunities, to ensure they are as successful as possible in delivering impact for Spaces by meeting their targets.
We’re looking for someone who thrives on the variety of connecting with a huge range of people and who is organised and systematic while at the same time has room for creativity, learning and innovation. You will need to enjoy working proactively and flexibly in a fast-paced environment, and have a logical, systematic approach, as well as excellent communication and IT skills.
Our team works remotely, but there are also opportunities to co-work (depending on location). You’ll be encouraged and supported to grow and develop your skills and expertise within this role
Warm Welcome Responsibilities
Working closely with the Warm Welcome Spaces Support Manager and wider team your primary responsibility will be to provide Project Coordination related to projects that are designed to support Warm Welcome Spaces, taking ownership of specific projects and tasks as required, including;
Project Coordination:
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Owns and manages parts of a project and ensures successful delivery - for example within the Warm Welcome Champions Programme or Partnership volunteering opportunities to benefit Spaces. This will include organising specific events as part of wider projects
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Develops project plans and timelines and maintains updates and progress
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Communicates clearly about a project and ensures the project is keeping to the planned timeline and outcomes, identifying any delivery challenges quickly
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Understands key responsibilities and can clearly articulate role within projects
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Responding to and fielding enquiries related to projects as appropriate
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Taking meeting minutes and chairing meetings when needed
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Collecting and entering data for various spreadsheets and documents efficiently
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Maintaining and updating information on our CRM tool
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Ensuring project documents are responsibly and securely stored and updated on the GDrive
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Builds positive relationships with partners and delivers expected outcomes on projects in partnership with them
Warm Welcome Space Support:
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Organising, supporting and attending Space visits, special events or volunteering opportunities to build relationships with Spaces and partners
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Ensuring the smooth running of in person events and visits with Warm Welcome Spaces
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Recording key insights and information during Space visits to ensure we have key impact and reporting data, as well as information to help us to continue to learn and improve our support for Spaces
Communication support:
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Supporting with communications e.g. storygathering at events or space visits
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Creating presentations for meetings and events as needed
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Liaising with stakeholders and funders in a timely manner as required
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Writing up stories about spaces visited that can be published on the website
Teamworking:
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Supporting the work of the wider Warm Welcome/Good Faith Partnership Team as capacity and need allows
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Other responsibilities commensurate with the post
Person specification
We are looking for candidates with the following skills and experience: Please respond to these in your application
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Tenacious with a natural drive to push tasks through to completion and to the required standards of excellence
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Some experience in supporting community partnership projects in collaboration with cross sector partners, including Local Authorities, Voluntary, Community, Social Enterprise and Faith Sector Organisations
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Understanding of Asset Based Community Development (ABCD) approaches in recognising and celebrating the expertise and experiences of local community groups
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A good team player who is quick and willing to respond to the needs of others by pitching in and helping with tasks
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Understanding and commitment to our values - Being Inclusive, Collaborative and Courageous
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Highly computer literate: proficient users of Word, Excel, PowerPoint and Google Workspace, as well as being comfortable and keen to learn new technologies and use new tools including a CRM system
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Able to build relationships and work well with a range of stakeholders from a variety of backgrounds. Have a good understanding and commitment to promoting Equality, Diversity and Inclusion in practice throughout your work.
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Understanding of gathering data and encouraging learning from monitoring, evaluation, and impact assessment
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Highly organised and details-focussed
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Excellent communication skills and experience of sharing information in clear, concise and easy-to-understand formats across a range of mediums, to a range of audiences.
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Confident to take the initiative and solve problems pro-actively
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Self-starter, able to manage themselves and their time, juggling a variety of tasks and priorities
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Willing to work flexibly, which may occasionally require working out of normal working hours
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Willing and able to work remotely, predominantly from home, but with the possibility to co-work with other members of the team (depending on location)
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Have the right to work in the UK
Competencies and behaviours in our team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:
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Committed to the power of relationships to facilitate social change
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Collaborative, inclusive, ambitious, aligning with our core values
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Self-starters with high levels of commitment, energy and motivation
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Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
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Calm under pressure, and can adapt quickly in a fast-paced environment
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Willing to pitch in to help other team members if needed
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Organised with effective time management skills.
Working Arrangements
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Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester, York and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK.
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This role is fully remote, with flexible working arrangements.
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All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
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You will need to have the right to work in the UK.
For more information on how to apply, please view the attached role description.
