The Pathfinder Lead will play a cetral role in helping the Trussell Trust achieve our vision for an end to the need for food banks in the UK. The postholder will work with groups of Pathfinder food banks across the UK to help them develop and execute their own strategic plans for reducing the need for their services locally. They will work cross-departmentally to create a programme of support and take the lead in capturing local learning to inform the design of tools that can be rolled out to the wider food bank network.

This role requires someone who is proactive in their approach, has strong influencing skills and thrives well in a culture of change and innovation.

This post is temporary for 12 months.

Inside Justice is a small charity, founded in 2010 and registered in 2018, which investigates alleged miscarriages of justice.

We are seeking to appoint a Chief Executive Officer (CEO) to lead Inside Justice through the next exciting phase of our strategic development, and to motivate, inspire and build the capacity of our organisation, staff and networks.

Our work is to review and assess applications from prisoners usually serving long sentences for crimes they say they did not commit, to identify whether new legal, scientific or investigative work could be done to show possible wrongful imprisonment. 

We have, in our trustees and Advisory Panel, ex high ranking police officers, DNA, blood, fibre, fingerprint and CCTV experts all at the peaks of their disciplines, who work on our cases pro bono.

When appropriate, we make submissions for cases to be heard at the Court of Appeal. When our casework identifies systemic failings, we undertake policy work to bring change for all entering the criminal justice system.

The CEO will work closely with the team and report to the Board of Trustees, with prime responsibility for driving the business in such a way that fulfils our goals, which are;

1. To investigate alleged miscarriages of justice, making submissions to the relevant public body if suitable grounds are identified by our Advisory Panel of experts

 2. To lobby for change when systemic failings are identified.

Title: CEO

Salary: circa £50,000 p/a (pro rata),

Hours: 4 - 5 days (negotiable),

Where: Remotely, mainly at home, with flexibility to attend meetings predominantly in London, when required,

Reports to: Board of Trustees,

Summary: An applicant must be a credible ambassador, a powerful communicator and an inclusive leader who has:

• experience of criminal law and/or policy/governance work;
• excellent strategic and business planning skills;
• ability to engage with donors, attract funding and strategic partnerships;
• skills to lead and develop our services to maximise their impact;

Responsibilities:

• Representing Inside Justice in a variety of forums with: trial legal representatives; applicants (prisoners); experts from a range of disciplines; victim’s and applicants’ families; trial witnesses;
• The ability to identify systemic failings identified by our casework and prepare submissions to criminal justice stakeholders (such as Government Select Committees);
• Deal effectively and persuasively with a wide range of people, both within and outside the charity, as part of a multi-skilled team and on an individual basis in order to ensure effective and successful conduct of cases;
• Establish credibility and earn respect by the depth of their knowledge and influence others on the basis of their specialist knowledge;
• Assist with identifying donors and potential sources of funding for the charity;
• Provide regular reports to the Board of Trustees when required;

Where possible interviews will be conducted face to face, however due to the current Covid-19 situation, your interview may also be conducted via Video/Telephone. This will be with the Trustees week commencing 10th August 2020 You should keep this week free or notify us if you are not available. We will make every effort to accommodate you in your preference for dates; however we cannot guarantee that they will be met.

Due to the nature of our work we will require DBS checks and applicants will be  required to sign confidentiality as well as data security agreements

Thera East Midlands, part of the Thera group of companies, which supports over 300 people with a learning disability in Lincolnshire, Nottinghamshire, Derbyshire and Stoke, at home, at work and in their local community.

As a Managing Director you will work closely with a colleague executive Service Quality Director with lived experience of a learning disability and the rest of the board to lead Thera East Midlands board to achieve the company’s strategic vision and objectives.

You will bring extensive leadership and management experience to the established and talented management team and inspire them to continuously improve the support offered and commit to the co-design of new opportunities for the people in their own communities and in the planning and delivery of individual support.

It is essential that you have the empathy and understanding of the needs of people with a learning disability together with the depth and breadth of experience and knowledge required to provide day to day intensive support at scale, and take the company forward.

If you are able to take initiative, seek opportunities and successfully work with others to achieve outstanding results the we would love to hear from you.

The Movement Centre is a charity that provides a specialist therapy called Targeted Training, a life-changing therapy that helps children develop functional skills required for head control and sitting, and where possible standing and walking

CEO - JOB DESCRIPTION

Job Title: Chief Executive (CEO)

Hours: 3 days per week

Salary: £45,000 pro rata

Base: The Movement Centre, Oswestry and some home working

ORGANISATIONAL ARRANGEMENTS

Responsible and accountable to the Trustees of The Movement Centre for Targeted Training (TMC).

JOB PURPOSE

• To develop, plan and implement the strategic direction of TMC working in conjunction with the Board of Trustees and working closely with the TMC Management team
• To set and outline clear objectives and goals for the clinical and fundraising teams
• Ensure all teams are equipped to focus and deliver on strategic objectives and goals, and to regularly monitor
• Management of staff
• Finance – linking between Treasurer & Bookkeeper
• Governance – ensure all constitutional and legal requirements are met

SPECIFIC DUTIES AND RESPONSIBILITIES

Strategy and planning

• Develop, drive and lead the strategic development of TMC to achieve agreed long term organisational goals
• Ensure that appropriate resources and operational systems are available to turn strategy into reality
• Plan budgets and forecasts
• Regularly report back to the Board of Trustees and attend Quarterly Trustee meetings

Management of Staff

• Provide leadership which motivates and inspires staff and volunteers
• Agreeing team and individual objectives and work through regular one-to-one line management, discussions and appraisals
• Ensure TMC has in place effective policies and procedures to manage HR, finance, information, communication, and other resources and that these meet relevant legislative requirements and agreed quality standards
• Oversee the quality and health and safety (including risk management) of all activities carried out at TMC
• Plan and monitor resources, events and staff ensuring TMC achieves an efficient and effective team and culture
• Play a major role in the recruitment and selection of staff and to ensure all new staff are fully inducted

Finance (in conjunction with Treasurer & Bookkeeper)

• Take overall responsibility for financial management and viability, producing budgets and forecasting for Board approval and monitor and explain financial performance
• Maintain robust financial controls, risk management systems and sound administrative processes
• Ensure open communication with the Board on financial and organisational performance against agreed strategic goals

Governance

• Work with the Board to ensure high standards of governance and that the Board fulfills all constitutional and legal requirements
• Provide appropriate and accurate management information and other guidance to the Board of Trustees which ensures they have a clear and accurate understanding of the health and performance of TMC and are able to take informed decisions
• Support the Chair in ensuring the continued engagement and development of all Trustees
• Be responsible for inputting to and overseeing any contracts or agreements at TMC and liaising with the Board of Trustees with regards to any legal documents
• Lead on Data protection at TMC, ensuring the organisation is compliant with up-to-date legislation

External Relationship Building

• Represent The Movement Centre at events and act as spokesperson as required
• Maintain and develop key stakeholder relationships with the clinical and business community
• Ensure the Charity is appropriately represented on relevant external committees

Please note that occasionally there may be some evening and weekend work required.

The successful applicant will be appointed subject to satisfactory references and DBS check

This job description cannot represent an exhaustive list of duties and may need to be amended in the light of experience, development or organisation and service changes.

The Atlantic Institute was established in 2016 with the support of The Atlantic Philanthropies, and in collaboration with the Rhodes Trust, Oxford (UK). 

At the Atlantic Institute we are committed to building a lifelong community of courageous changemakers who together will accelerate the eradication of inequity and injustice resulting in fairer, healthier and more inclusive societies. Our Fellows and Staff are accomplished leaders working in diverse settings and contexts, who together think, learn, incubate and implement strategies for greater impact. The diversity of our fellows is unprecedented and we are committed to the radical inclusion of these leaders as agents of change in communities most impacted by social, economic, racial and health inequities.  We provide them with the networks, architecture and resources to connect, learn and act to address the underlying systemic causes of inequity.

In the current global environment of a pandemic, the courageous work to eradicate inequities is more urgently needed than ever. To support, deepen and sustain our community’s impact at this critical juncture, we have therefore created several new permanent roles, including:

• Associate Executive Director (Community, Programming and Impact)
• Augmented and Virtual Realities Lead
• Program and Impact Lead (Innovation and Special Projects)
• Learning and Evaluation Lead
• Data Insight Analyst.

Associate Executive Director - Community Engagement, Programming and Impact

We’re looking for an Associate Executive Director who will lead a strongly connected lifelong community of Senior Fellows and Program staff who together will amplify their impact in the world and ultimately accelerate the eradication of inequities. You will be responsible for Institute’s community engagement, programing and impact strategy and you will have lead responsibility for the design and implementation of programs in support of the work of Senior Fellows and program staff.

Core Competencies

Consistent with all roles at the Atlantic Institute, it is essential that you demonstrate a critical understanding of the diverse root causes of inequities and show a commitment (in thinking and in action) to fairer, healthier and more inclusive societies. In addition, you will have the following skills and experience:

• Effective leadership skills, ability to motivate, engage and develop a team and community of purpose in an agile and complex environment
• Significant experience, ideally at least five years, in an executive leadership role with demonstrated success in transformative community engagement, strategy and programming for impact
• Demonstrated exceptional performance in building high performing teams and guiding and managing staff
• Strong intellectual capability with the capacity to engage with senior academics, business leaders, government officials, other leaders in a range of settings
• An undergraduate degree is essential. The successful candidate will ideally have a post-graduate qualification in a thematic area relevant to the Atlantic Fellows mission, public sector or business management.

To find out more on the role and how to apply, please view the attached job description.

Please submit your application to us by 12:00 (BST) on Friday 24th July 2020.

Passionate about people and planet?

The natural world has experienced unprecedented disruption in recent years. And it’s people, as well as the environment, that suffer as a result. For nearly 50 years, we’ve been dedicated to the protection of the natural world and the wellbeing of everyone in it.

We stand with anyone who cares about the world we live in. Working together with local groups and communities, we push for change around the issues and causes that matter – protecting people’s homes, neighbourhoods and local environment, promoting safe and healthy food and water, and supporting solutions that can deal with the climate crisis and change the world for the better, for everyone. We’re here every step of the way, supporting communities, defending human rights, protecting nature, moving mountains. Combining the efforts of people all over the world enables us to make an even greater difference, meaning local initiatives are transformed into global impact. Together, our voice is louder, our actions more significant, our impact greater. Together, we are determined to change the world for good, creating a cleaner, healthier, fairer world for everyone.

We are seeking to appoint a Chief Executive Officer (CEO) to lead Friends of the Earth through the next exciting phase of our strategic development. You will motivate, inspire and build the capacity of our organisation, staff and grassroots networks. You will also be an important advocate for a healthy environment that provides a flourishing life for current and future generations, and for amplifying the voice of a diverse range of groups.

The successful candidate will share our passion, ambition and objectives. They will understand the significance and urgency of the climate crisis and be committed to the goal of a fair and just transition away from a polluting world. They will also be able to articulate and lead the delivery of Friends of the Earth’s unique role in supporting inspirational people, campaigning in their local communities, to achieve wide-reaching and lasting change.

If you have the skills and values we are looking for, we look forward to hearing from you. To apply, please search this appointment on the Perrett Laver website, quoting reference 4654 (or click the Apply button). Applicants are asked to please upload a full curriculum vitae (detailing the nature, scope and scale of responsibilities held) alongside a cover letter of application detailing relevant experience and motivation.

The deadline for applications is 9am BST on Friday 17th July 2020.

We welcome applications from suitable candidates based anywhere in England, Wales and Northern Ireland who have the flexibility to travel to London, our other offices and community locations. There is also some travel outside EWNI. The salary is competitive with the market rate and commensurate with the seniority of the appointment. We take work/life balance and family/dependent friendly working environments seriously. We offer a range of benefits, excellent learning and development opportunities, and a vibrant organisational culture.

Friends of the Earth is committed to equal opportunities and to continuously learning how to increase the diversity of our people. We welcome applications from all suitably qualified persons and encourage applications from people currently underrepresented in the environment movement, including women in senior leadership positions, BAME, disabled people and LGBTQI+ people. We also welcome flexible working arrangements, including applications from job shares.

Perrett Laver is a Data Controller and a Data Processor, as defined under the General Data Protection Regulation (GDPR). Any information obtained by our trading divisions is held and processed in accordance with the relevant data protection legislation. The data you provide us with is securely stored on our computerised database and transferred to our clients for the purposes of presenting you as a candidate and/or considering your suitability for a role you have registered interest in.

Our legal basis for much of our data processing activity is ‘Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.

Executive Assistant to Chief Executive
Contract: Permanent
Hours: Full time
Salary: £28,412 - £33,805 per annum (inclusive of LW)
Location: London

The Churches Conservation Trust is the national charity protecting historic churches at risk.

We have an exciting opportunity for an Executive Assistant to join our team. You will provide our Chief Executive with proactive administrative and secretarial support to ensure effective management of the organisation.

We’re looking for an organised and reliable Executive Assistant. This role will require you to plan ahead and manage multiple priorities. The ideal candidate will have strong administration skills, a positive, can-do attitude, excellent diary management skills and strong minute-taking abilities. You will have the confidence to liaise with various stakeholders and support the Board of Trustees.

This is a great opportunity for someone looking for the next step in their career. You’ll be able to use your strong planning and organisational skills to work on your own projects and events.

The Churches Conservation Trust is following current Government guidance and the successful post holder will be required to work from home until the office reopens.

Closing date: 9am, Friday 24 July 2020
Interviews: Tuesday 4 August 2020

TO APPLY AND FOR MORE INFORMATION
Please click ‘Apply’ – you will be redirected to our HR Partner’s website where you will find further details on how to apply. Please note, you are not applying at this stage.

The Churches Conservation Trust is an equal opportunities employer

Registered charity number: 258612

London South Bank University Students’ Union is on a mission to totally transform the way a students’ union works in a modern university. We are now seeking an outstanding professional leader to join the organisation as Chief Executive to take forward its future development, operational delivery and management across a growing team of staff and volunteers.

About the role

LSBSU is the recognised representative body of 18,000 students at London South Bank University. Many of our students come from less privileged backgrounds and have had to overcome significant barriers in life simply to get to university.

South Bank students have high expectations and ambitions for themselves but lead complex lives where they are faced with the pressures of trying to balance their studies with work and juggling their lives at home. Many don’t identify primarily as students, but instead as carers, nurses, engineers, parents, designers, workers, entrepreneurs, apprentices, last chance learners, and Londoners.

In recent times, realising that much of our activity was not engaging significant parts of our student population, we have taken a long hard look at ourselves. We know that we can do so much more for our students.

Following a period of transition, we have set out an ambitious vision for 2025 that will take us on a journey of improvement and innovation. Our goal is to be a truly transformative students’ union that improves the lives of students on every course and beyond at London South Bank University. We have set a plan for year one, and goals for year five, but how we get there could take many routes and we will need you as CEO to steer that journey.

This is a brilliant opportunity to support an SU which is rebuilding itself from the ground up. We have invested heavily in our transformation, started to build a more inclusive and equitable workplace, and we have significant changes to governance in the pipeline for 2021.

As CEO, you will have the chance to bring people into the senior team and work collaboratively with our Officers, Board and University partner to establish the best way to achieve our goals for 2025.

Who we're looking for

Our ideal Chief Executive will be able to provide dynamic leadership, be motivated to change students’ lives and be passionate about building an organisation that is relevant and responsive to those it seeks to serve.

You need to have strong communication skills, emotional intelligence and an ability to build relationships with a diverse range of stakeholders. It is essential that you are committed to role modelling inclusive behaviours, building equity and removing the systemic barriers that exist to hold our students back.

We are actively looking to diversify our Trustee board and leadership team as this has not been as diverse as our student population in the past. We are especially interested to hear from candidates from BAME communities and/or candidates that have overcome other significant barriers in their lives.

If you are inspired by the job, we highly recommend you contact Peridot for an informal discussion and background on the role.

Our Americas Regional Office, located in Mexico City, works to ensure respect for human rights, and for equal and just societies throughout the region. You will provide substantial support to help our management team to succeed. The Americas Director is a central figure and is seeking a driven and team-oriented person to provide substantial executive support and assist with her busy agenda.

ABOUT THE ROLE

As the Executive Assistant to the Americas Director at Amnesty International, you will play an essential role in enabling the Americas leadership to meet ambitious human rights objectives. You will be responsible for providing a range of high-level administrative and executive support services to ensure the efficient running of the Director´s Office. The Americas Director's work should be effectively supported with the appropriate service, systems and processes to maintain high standards and facilitate monitoring and reporting on work undertaken. Alongside this, the Executive Assistant will also provide full administrative and project management support to the office Team, whilst also contributing to the support of the Americas management Team.

JOB PURPOSE

Provide high-level administrative and executive support to the Regional Leadership Team and assist with administrative, logistical and coordination tasks of Amnesty International's Americas Regional Office, located in Mexico City, Mexico

ABOUT YOU

As the first point of contact for the Americas Director you will be a strong communicator, providing a high-level service to a range of stakeholders. You will be based in Mexico City but in constant communication with relevant internal and external contacts in the Americas region, and other world locations, be detail-oriented, be able to work at pace and to juggle independently the broad requirements of a role at this level of seniority. You must demonstrate the political judgement and discretion to manage sensitive information in addition to the initiative and discipline necessary to working with conflicting priorities and complex activities within a short time frame daily. You will also have excellent administrative and financial skills with the ability to monitor budgets for individual programmes and the Regional Director's office. You also need to have strong inter-personal skills to secure access to high-level contacts with government officials, and other senior leaders in the public, private and NGO sectors. You are bilingual in Spanish and English, and preferably conversational in Portuguese.

ABOUT US

Amnesty International is a global movement of more than 7 million people who campaign for a world where human rights are enjoyed by all. We reach almost every country in the world and have:

• more than 2 million members and supporters who drive forward our fight for rights
• more than 5 million activists who strengthen our calls for justice

Our aim is simple: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they're denied. And whether we're applying pressure through powerful research or direct lobbying, mass demonstrations or online campaigning, we're all inspired by hope for a better world. One where human rights are respected and protected by everyone, everywhere.

At Amnesty International, we are passionate about what we do and we are proud of our achievements as a movement. To compensate our employees for the critical work they do, we reward them through a combination of an attractive and sector competitive salary and benefits package, high levels of engagement and involvement, and a commitment to employee development.

WHAT WE HOPE YOU WILL DO NEXT

If you are talented, passionate about human rights and want to use your skills, knowledge and experience to change the world then we would encourage you to click 'Apply for this Role' below.

Freedom, Justice, Equality. Let's get to work.

Since 2004 Carers Bucks and Carers MK have been the main providers of support services to unpaid family carers in Buckinghamshire and Milton Keynes.

We are now seeking a new CEO to provide strong and inspirational leadership for the continued development of our organisation.

Grassroots is a UK leader in suicide prevention, and we have ambitious plans. As such we are seeking to appoint a Chief Executive with passion, drive, and experience in developing organisations and a commitment to reducing suicide.

We work locally and nationally with communities, organisations, and individuals, helping them to become ready, willing, and able to effectively support someone at risk of suicide, experiencing a mental health problem, or someone who self-harms. 

Our training, signposting, and innovation helps save lives by enabling the kind of conversations that can really make a difference. We constantly work to fight stigma and encourage help-seeking through our thriving social media community and online presence.

We are funded through a mixture of training income, contracts, grants, and by the fundraising and donations of our wonderful supporters in the community. To date we have trained over 17,000 people in suicide prevention and our Stay Alive app has been downloaded over 150,000 times.

PURPOSE OF THE JOB

• To set the strategic direction and objectives in collaboration with the Board and staff team, and achieve these through efficient and effective income generation, financial management, risk management and delivery of business plans.
• To enable the Board to fulfil its governance functions by providing good quality, appropriate and timely information and recommendations on all relevant matters.
• To provide effective leadership and management of the charity and staff team.
• To ensure that the charity is well administered and complies with Charities Commission requirements.
• To promote and develop the charity’s impact and profile locally, regionally and nationally, building relationships with key stakeholders and representing the charity in public forums.

DETAILS

• Hours: 22.5 hours per week, working pattern to be agreed          
• Location: Central Brighton
• Benefits: 28 days plus Bank Holidays pro rata
• Pension: 3% Employer contribution
• Salary: £45,652 pro rata
• Applications close: Sunday, 26th July 2020
• The first round of interviews will be held virtually at a time to be arranged with candidates during the weeks of 27th July – August 3rd

HOW TO APPLY

The full job description and person specification is available on our website.

We are seeking applications by Personal Statement and CV, which should include up-to-date references which will be taken up if an offer is made. For an informal discussion about this opportunity with our Chair, Emma Mills-Sheffield, please get in touch via our website.

Exeter Students’ Guild is an exciting, student-led education charity that is dedicated to improving the University experience for Exeter students.

The Guild exists to represent and enhance the experiences of over 21,000 students at the University of Exeter. We share a vision for the future where students are empowered to shape the world around them now, and in their futures. The opportunities and experiences we provide will be life-changing, memorable, and a significant catalyst for whatever our students may do in the future.

Following a period of significant period of change, Exeter Students’ Guild is excited to be recruiting a new Chief Executive who will drive the next stage of the Guild’s transformation, helping to modernise and shape our services into ones that are sector-leading, and that our members, staff and volunteers are proud of.

Job Description

This is an exciting, yet challenging time to join the Guild. We have an ambitious vision to once again become one of the UK's leading students' unions and our new Chief Executive will be responsible for driving the change we need to achieve this.

The successful candidate for this role will have strong coaching, communication and leadership skills, with experience in delivering significant organisational and cultural change. You'll be prepared to commit to the organisation's long-term development, have an ability to build and nurture a culture of support, trust and transparency and bring to the role a solid understanding of developing effective user-led services.

We are looking for an inclusive and transformational leader, who brings to the role a strong understanding of the importance of student voice, inclusion, representation and the need to create a sense of community and belonging for a diverse membership.  Your experience may have been gained within the Higher Education sector, but we are also interested in candidates from other sectors and backgrounds who are motivated to deliver change in a student-led organisation.

This is an incredibly unique opportunity to help reinvent an organisation that has an exciting future ahead. We truly believe that the Students' Guild is full of potential; with all the right ingredients in place, including a dedicated and passionate staff team, a supportive Trustee Board and an excellent relationship with the University of Exeter. We really hope you'll want to join us in unlocking our potential and helping us to build a new future for the Students' Guild.

6 months with the possibility of extension

The memcom recruitment team is looking for a Personal Assistant for an association that promotes partnerships between their stakeholders and the government.

The main purpose of the role is to provide high-level executive administrative support to the CEO and a team of senior leaders, as well as ensuring that board and governance activities are run efficiently. You will also work closely with the Head of Operations to maintain corporate planning systems while ensuring that day-to-day office operations run efficiently. Experience in the following duties is essential:

• Providing high-quality support and advice to the Chief Executive and the senior leadership team
• Preparing clear and accurate minutes and records of actions; coordination of activities for the Board and Committees
• Organising and supporting meetings, including preparing agendas, distributing notes, and drafting induction materials
• Cost-effective and efficient business travel arrangement; complex diary management
• Preparing detailed briefings, correspondence, reports and presentations on behalf of the Chief Executive and maintaining accurate and compliant governance records
• Monitoring emails, including prioritizing messages, drafting responses, or delegating matters raised as appropriate and tracking to completion

The successful incumbent will be an experienced board-level PA, ideally from the education/not for profit sector, who has mastered the ability to balance competing priorities and to coordinate projects, do not hesitate to apply!

Citizens Advice West Suffolk is a progressive, highly regarded independent charity providing advice to around 7,000 clients across West Suffolk from our five offices and outreach locations.  We have 28 mainly part time staff with about 120 volunteers in a wide variety of roles, and we are looking to appoint a new Chief Officer to provide inspirational leadership across the five offices

The ideal candidate will be highly motivated with a strong commitment to our aims and principles, and a clear vision of our potential for future development. In addition they will have significant experience of strategic development, business planning and staff management, with a strong focus in identifying and developing new funding opportunities.  The candidate will be an excellent communicator with demonstrable experience of working with a range of key stakeholders. Key elements of the position will be supporting the trustee board in their strategic role, financial planning and HR responsibilities.

Our staff and volunteers find Citizens Advice West Suffolk an enjoyable place to work, and we value their commitment to our service.

Closing date: 24th July 2020

Interview date: 12th August 2020

Citizens Advice West Suffolk values equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice. All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.