Executive support jobs

Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London. 

LMK’s Head of Programmes leads, develops and delivers LMKs high quality education programmes for young people and the trusted adults around them, ensuring our programmes are responsive to the changing experiences of young people and the feedback from our programme evaluation. Leading a passionate and talented team of employees and freelance youth workers, this role is an important ambassadorial role for LMK, bringing gravitas and insight from your experience of education provision to evidence LMK’s impact to fellow education professionals, youth workers, funders and the media. Working with the CEO, and our Youth Advisory Board, this role helps shape the strategic direction for LMK. 

Please see job description for more details.

Are you a values-driven leader who can bring rigour, clarity, and inspiration to complex systems of governance and performance?

Willen Hospice is seeking an exceptional Head of Governance, Performance & Improvement to shape and deliver the frameworks that will strengthen our resilience, accountability, and impact.

This is a pivotal opportunity to lead on corporate governance, policy and compliance, project oversight, and quality assurance—ensuring our hospice operates with the highest standards of transparency and effectiveness. More than that, you will champion a culture of continuous improvement, harnessing data and evidence to drive smarter decision-making, better outcomes, and long-term sustainability.

As part of our senior leadership team, you will not only safeguard the organisation’s integrity but also enable innovation and transformation—helping us to deliver outstanding care today, while preparing confidently for the challenges of tomorrow.

 What you’ll do:

✅ Lead the integration of governance and performance frameworks that underpin safe and effective care. 

✅ Develop systems to support high-quality project delivery and continuous improvement. 

✅ Work closely with the Director of Income Operations and Governance to bridge strategy and operational delivery. 

✅ Provide assurance to the Board of Trustees and sub-committees through timely, transparent reporting and compliance. 

What you’ll need:

You will be a strategic, detail-orientated leader with substantial experience in governance and performance. You will bring a proven track record of building and embedding frameworks that drive assurance, improvement and innovation. Skilled at aligning policy, data and delivery with organisational strategy, you will also be an excellent communicator – able to engage stakeholders at all levels and translate insight into meaningful action. 

 Who we are:

Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient’s needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development team and our growing portfolio of high street and online shops, to ensure our care stays free of charge.

Why join us?

• A role with purpose – contribute to exceptional palliative care.
• Supportive and caring environment – work with passionate, like minded-colleagues.
• Great benefits package – including 35 days' holiday, contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development.
• Perks and extras – free parking, subsidised catering, Blue Light Card discounts (with membership), and access to our Employee Assistance Programme.

Bring your strategic vision, your commitment to excellence, and your ability to deliver results. Together, we will build a future where every member of our community can access outstanding end-of-life care.

Hybrid working considered following a period of Induction.

For an informal conversation, please contact Margaret Dovies, Executive PA

Closing date: 1st October

Interview date: 9th October

Location: Loughborough, England (Travel required to all Baca Services locations)

Contract Type: Permanent

Salary: £24,754 - £28,454 per annum FTE

Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

About Us:

Baca is dedicated to providing support and care to 16 to 18 year old unaccompanied asylum seeking children who are newly arrived in the country, helping them rebuild their strength, dignity, and hope for the future. We work closely with social workers and representatives from other agencies to benefit the young people in our care.

Role Overview:

As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.

Key Responsibilities:

• Provide high-quality support and care to young people, ensuring their holistic development.
• Work proactively to safeguard young people and resolve any issues that arise.
• Be a role model, offering care and compassion without discrimination.
• Support young people in developing essential life skills and preparing for independent living.
• Engage young people in education, vocational training, and hobbies.
• Foster positive relationships within the community and support social engagement.
• Plan and participate in day trips and annual residential weeks.
• Develop partnerships with social workers, solicitors, teachers, volunteers, and other partners.
• Maintain excellent communication and keep accurate records.

Requirements:

• Alignment with Baca’s values and mission.
• Ability to respond to change and work as part of a diverse team.
• Self-motivated, proactive, and able to take initiative.
• Knowledge of safeguarding practices and issues faced by unaccompanied young people.
• Relevant training or willingness to complete essential training within the first year.
• Experience working with young people, especially in cross-cultural settings.
• Excellent communication, organizational, and ICT skills.
• Driving licence and access to a car.
• Enhanced DBS check required.

Personal Attributes:

• Approachable, reliable, and a strong team worker.
• Supportive, responsible, and personable.
• Flexible and able to work occasional evenings and weekends.

Holidays and benefits:

• 33 days’ holiday a year (pro rata for part-time staff) including bank holidays.
• Pension scheme
• Health & Wellbeing programme
• Free parking
• Casual dress

How to Apply:

If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.

Please note: You must have the right to work in the UK for this role as Baca is not on the Home Office list.

We couldn’t do the work that we do across the county without the incredible support from our members and supporters. Do you have the desire to help us inspire more people to support our work through donations and membership? Do you want to be part of a fantastically passionate team working hard to nurture individual relationships with our members and supporters and provide regular opportunities for them to visit us, meet us and see and hear about our amazing work?

We are the county’s leading local charity working towards a county rich in wildlife and managing over 3,000 acres of land for wildlife and people across Worcestershire. We work with organisations and landowners to protect and connect wildlife sites across the county.

The organisation is currently supported by around 23,000 members and supporters, which is around one in 25 residents in Worcestershire. To date we have successfully recruited members through our membership recruiters, with others coming direct to us through our website or by visiting us at Lower Smite Farm. We need to continue to grow our membership supporter base and we need someone with the fundraising experience to help lead this growth and introduce innovative suggestions throughout the supporter journey and experience to strengthen recruitment and improve our retention and ultimately increase our income generation.

The role will focus on progressing our work around the supporter journey, ensuring that we reach as many potential supporters as possible and enable them to understand our work and feel motivated to support the organisation. Growing our prospect pool and educating these prospects to inspire them to become long-term supporters of our work is essential to the ongoing success of the organisation.

We’re Wild About Inclusion.  To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better.  It also means cultivating inclusive workspaces that are free from discrimination, where differences are valued, everyone can be themselves and flourish, just like nature!

A full driving licence is essential. This is full time, permanent position. This role will be subject to reference checks and a DBS enhanced check with child barred list.

About the Role

We are looking for a highly organised and confident Supporter Care Administrator to ​provide an excellent supporter care service for the Fundraising Campaigns and Individual Giving team. 

You will be the primary contact point for our supporters, prospective supporters and the public, taking responsibility and ownership for each enquiry, providing answers to questions relating primarily to donations and fundraising activities. You will also support your manager in developing a new stewardship programme to welcome, engage and retain our supporters.

Key Responsibilities

In this role you will be the first point of contact for prospective and existing supporters, helping with enquiries, taking donations, reassuring concerns and ensuring our supporters have a positive experience with every contact and interaction they have with our charity.

​

You will:

• Take full ownership, responding effectively to all enquiries, interactions and complaints received on our fundraising activities, by email, phone and letter. 
• Respond to supporters with empathy and compassion, applying our tone and voice and brand values
• Maintain supporter database records of enquiries received, ensuring that all data entered is administered accurately
• Work to meet agreed response times (SLAs) to enquires, ensuring supporters are satisfied
• Work with the Individual Giving Manager (Stewardship) on key stewardship activities and supporter journeys, to thank, welcome, engage and retain our supporters.
• Represent the team at cross-team meetings to ensure our supporter’s voice is heard, sharing feedback gathered through direct supporter interactions
• Keep up to date with technology, applying digital approaches, new solutions and identify improvements to become more effective in donation and contact processes.

About You

You will be a highly organised and confident individual, with experience in customer service or supporter care roles, with a passion to make a difference by engaging with and acknowledging supporters who choose to donate to or fundraise for our charity.

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To be successful, you’ll need:

• Experience of working in a team environment which directly services and engages with members of the public, supporters or customers
• Experience working in a team, consulting others and sharing expertise, know-how and ideas with colleagues for best results
• Experience using of variety of office applications (Word, Excel, Outlook) to communicate and retrieve information and knowledge
• Practical experience of databases or customer relationship management systems
• Experience at problem solving with a solution focused approach
• Ability to convey complex ideas using a variety of methods to communicate with the supporter to win understanding and support
• Ability to respond to the needs of the supporter, adapting content, style, language and use of channel to deliver maximum clarity
• Ability to develop professional relationships with colleagues at all levels and with external contacts and partners to support the team objectives
• Ability to contribute ideas, approaches and insights that enable innovation

​

What We Offer

• A supportive and collaborative working environment.
• Opportunities for professional development and career progression.
• Competitive salary and pension

​

Department/Directorate Information

The Development and Communications Directorate is responsible for fundraising and philanthropic income across the ICR, maximising support from major donors, individuals, trusts, corporates, charity partners and events. We have a proud track record of performing at a consistently high-level, raising millions every year.​

This role is part of the Fundraising Campaigns and Individual Giving team, who are focused on raising funds through individual giving, gifts in Wills and sports and challenge events. Join our team to help make the discoveries that are so urgently needed to improve cancer patients’ lives.​

We encourage all applicants to access the job pack attached. 

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 We’re looking for a dynamic Head of Social Enterprise to help shape the future of University of Wolverhampton Students’ Union.

This is a unique opportunity to drive both strategic development and hands-on leadership across our commercial and marketing functions, as we expand our commercial offer over the next 18 months and beyond.

As Head of Social Enterprise, you will:

Provide proactive support to the Chief Executive Officer on strategy and operations. Offering clear advice to the CEO and Board of Trustees.

Lead and manage the Marketing, and Commercial teams, ensuring their work aligns with our strategic goals and values.

Play a pivotal role in the Senior Leadership Team, contributing to organisational strategy and innovation.

Developing and establishing a marketing strategy, as well as establishing a brand for the organisation that our stakeholders can relate too.

Take responsibility for the growth and development of our commercial operations, from bars and cafés to new ventures.

This role is central to driving commercial sustainability while enhancing the student experience. You’ll balance commercial performance with social purpose, ensuring our services are not only profitable but also meaningful to our members.

Key Responsibilities:

· Lead strategic and operational planning, deputising for the CEO when required.

· Develop and deliver a marketing strategy that strengthens our brand and deepens student engagement.

· Grow our commercial portfolio through research, innovation, and evidence-based decision making.

· Build and maintain strong partnerships with internal and external stakeholders, from students and staff to suppliers and the wider University community.

· Champion a positive, inclusive culture, embedding our values across teams.

About You

We’re seeking an experienced, forward-thinking leader who brings:

· Proven experience in strategic and operational leadership within a commercial, social enterprise, or third-sector environment.

· A track record of developing and delivering successful marketing and commercial strategies.

· Excellent communication and relationship-building skills, with the ability to engage diverse stakeholders.

· A collaborative and innovative mindset, able to balance business growth with social impact.

Why Join Us?

This is more than just a temporary role; it’s an opportunity to shape the long-term future of our Students’ Union. Over the next 18 months, we will be developing and expanding our commercial offer, and this role is key to that journey. For the right candidate, there is a strong possibility of the position becoming permanent.

We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability status.

We want to support diverse and inclusive work environments and are actively looking for people who share our values. We particularly welcome BAME applicants.

If you are motivated by making a difference, driven by innovation, and excited by the challenge of leading a growing social enterprise, we’d love to hear from you.

To apply please follow this link:

Vacancy

Overall purpose of the role

To lead the development of a regular giving and legacy programme at the AHF, and to support the Director of Programmes/Deputy CEO in development and management of a major gifts programme during the AHF’s 50th Anniversary campaign, with possibility for continued role thereafter. The post holder will be responsible for developing systems to monitor and increase the number of regular and legacy donors to the AHF, including stewardship opportunities, and will assist in prospect research, qualifying, cultivating, and stewarding major donors.

2 Specific Duties and Responsibilities

1. Work closely with the Director of Programmes/Deputy CEO on development and delivery of the anniversary programme of activities, with particular focus on research to identify potential invitees to and engaging attendees at and after campaign launch and closure events, exhibition launches in Belfast, Glasgow, Cardiff, and London, and an industry-facing conference in London.
    
2. Develop and manage a legacy programme for the AHF including stewardship activities; develop and manage a personal portfolio of legacy donors, including making asks of existing regular supporters to consider legacies and development and drafting of legacy proposals and contracts.
    
3. Develop and manage a programme of higher-level regular giving (over £500 per annum), including stewardship activities and making asks of regular supporters to increase their giving.
    
4. Support the Director of Programmes/Deputy CEO, and CEO, with identification and management of a growing portfolio of major gift prospects, including supporting major gifts asks and helping Director of Programmes/Deputy CEO and CEO with ongoing cultivation and stewardship of major donors.
    
5. Lead on managing the AHF’s donor database, Beacon, ensuring the data is up to date with giving from Charities Aid Foundation and other external gifts, that fundraising activity is appropriately recorded on the database, and that our records are fully compliant with data protection legislation.
    
6. Work closely with the Communications Office and consultants supporting the AHF’s 50th Anniversary campaign, with an eye on developing and maximising opportunities to introduce the AHF to new potential supporters and to bolster our key messaging with those already known to us. As part of this work, sit as Secretary of the AHF Communications and Anniversary subcommittee of our Board.
    
7. Develop and maintain a reporting structure to keep AHF SMT and Board up to date with fundraising activity and opportunities.
    
8. Responsible for maintaining the AHF’s log relating to Donor Due Diligence and assisting the Director of Programmes & Deputy CEO with maintaining appropriate policies related to fundraising, including those associated with donor due diligence.
    
9. Contribute to the development and delivery of new ways of working at the AHF that will see our organisation build and maintain greater philanthropic fundraising success, including bringing examples of best practice from other charities. Assist with other tasks and activities as required, particularly those activities and processes that support the wider engagement of potential supporters with the AHF’s work.

3 Person specification

Essential

• At least five years of experience in fundraising at a charity or educational institution, including at least three years of front-line engagement with supporters;
• Knowledgeable about the processes and legislation surrounding UK fundraising, including data protection and
• A pro-active leader, with demonstrably excellent interpersonal, influencing and negotiating skills;
• Excellent organisational skills, with the ability to multi-task, and both verbal and written communication skills;
• Enthusiastic, self-motivated and target-orientated; able to work effectively on own initiative, set appropriate priorities, delegate where appropriate and meet deadlines;
• A confident and engaging presenter and speaker;
• Demonstrable ability in problem solving in response to challenges posed;
• Excellent stakeholder management skills and a track record of collaborative work with external partners;
• Demonstrable interest in and commitment to the AHF’s mission – to help deliver a sustainable future for historic buildings throughout the UK through community enterprise;
• Strong numeric and financial skills; and
• A commitment to achieving beneficial social outcomes through heritage.

Desirable

• Experience working in a heritage-related charity.
• Experience building or managing legacy programmes.

As a member of the Senior Leadership Team and the HR subject matter expert, you will lead the transition of HR and Culture at DENS. You will develop a People and Culture Strategy that supports organisational aims, responds to increasing HR demands and ensures that DENS is able to attract and retain a diverse workforce of talented staff and volunteers. You will proactively plan for, comply with and respond to the evolving expectations of external stakeholders, including future employees, funders and commissioners, and changes to employment law.

Duties and Responsibilities

• Develop and embed a People and Culture Strategy in collaboration with the Senior Leadership Team (SLT) and the Board.

• Be the trusted expert HR Advisor to Senior Leaders, the lead on all formal Employee Relations (ER) related cases, and coach the HR & Culture Officer to support managers on informal cases.

• Keep abreast of employment law, case law and trends, sharing these with key stakeholders to ensure policy and practices are not only compliant but innovative, and supporting the assessment and mitigation of people related risks

. • Gain an understanding and support leaders to innovatively respond to the recruitment challenges faced by low unemployment rates in the local area.

• Lead a proactive, data informed resource/workforce planning approach, based upon internal needs and external insight and trends (including recruitment needs, skills development, employment law changes).

• Develop a HR infrastructure and systems to support DENS’ service development. With the support of the HR and Culture Officer, review, develop and implement standardised processes and frameworks and supporting documents

. • Lead, motivate and develop your team, encouraging a collaborative climate.

• Review and implement staff development initiatives, including a structured training plan, quality assurance of one-to-one meetings and annual performance reviews.

• Oversee employee relations and improved HR systems, ensuring compliance with best employment practices and risk management

. • Promote a healthy workplace culture and employee and volunteer proposition through contemporary HR practices such as wellbeing, recognition.

• Lead the implementation of the EDI policy, ensuring an inclusive and equitable workplace

. • Role model a culture that supports autonomy and responsibility by coaching managers on the use of tools and guidance to enable them to effectively and confidently manage employee related issues

. • Ensure payroll accuracy monthly and ensure post payroll checks have been completed

. • Responsible for managing the HR & Culture budget.

• You may be asked to undertake any other duties that are commensurate with the post as requested by your manager and you must carry out the duties of the post in accordance with DENS’ policies and procedures. 

For an informal chat about the role, please contact Wendy Lewington on 014 42-41 2340

Job Title: Housing Support Worker

Location: Warwickshire, Dispersed Accommodation (mainly based in South Warwickshire)
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week. As part of this role, you will be required to participate in an out-of-hours on call rota.

This is an opportunity to join Refuge as a Housing Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire.

You will be joining the Warwickshire Dispersed Safe Accommodation service. This service will provide emergency safe accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children. Housing Support Workers will work closely with the Floating Support Workers and Child Support Workers (who provide the personal support to survivors of domestic abuse and their children) to ensure that the emergency accommodation and support meets the whole range of survivors’ needs.

The post holder will be responsible for the Health and Safety and maintenance of emergency safe accommodation units in multiple 1–3-bedroom properties across Warwickshire. This will include the practical set up and maintenance of home furnishings and utilities in each property and the management of the cleaning and replacements required between each use of the accommodation unit.

The post holder will provide support to survivors fleeing domestic abuse around accessing housing benefit for the dispersed accommodation and support survivors with exploring and accessing move on accommodation.

The Housing Support Worker (HSW) will be responsible for ensuring that the properties will maintain Refuge’s accommodation standards and comply with all Health and Safety legislation and requirements. 

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 26 September 2025

Interview Date: 9 October 2025

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is recruiting for the position of ‘Supporter Relations Assistant’ to be based from its Waterloo Office, London. This position is being offered on a fixed-term contract basis for 6 months. The organisation is currently operating to a hybrid working model.

To manage IRUK’s switchboard and phone enquiry system and to administer the entry of data on the fundraising database. This will include processing donations, updating supporter details, maintaining supporter records, and ensuring that information held is accurate, appropriate and up to date.

The successful candidate must have:

• Demonstrable experience in a similar role
• Experience of using databases
• Excellent customer service experience
• Experience of working with sensitive information
• Experience of and passion for, delivering excellent supporter care
• Good levels of computer skills with experience of working with databases and competent in Microsoft Office applications such as Word and Excel.
• Fast and accurate data entry skills
• Good standard of numeracy
• Proven administrative skills
• Excellent communication skills by phone, email, and post
• Experience of delivering timely and accurate responses
• Experience of multi-tasking and effectively prioritising workload. Ability to work in a methodical manner with attention to detail
• Must be a team player as well as being able to work on own initiative
• Strong empathy for the aims and work of Islamic Relief
• Knowledge of Data Protection Act/GDPR

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

At Bluesci, we believe that everyone deserves good mental health and wellbeing and Bluesci at Night offers a safe, welcomimg space, every evening of the year, from 5.30pm to 12.30am, for individuals experiencing mental distress.

Bluesci staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.  

By providing an alternative to A&E, Bluesci at Night helps reduce pressure on emergency services while ensuring people receive compassionate, non-clinical support in a calm environment.

The service plays a crucial role in early intervention, helping individuals feel heard and supported at a time when they may feel most vulnerable and makes a real difference in people’s lives by offering reassurance, connection, and hope during the night hours.

Key responsibilities:

• Support the securing of income opportunities by providing financial information for bids, grants, and applications.

• Work with project leads and the senior team to ensure the effective management of funds, including tracking and reporting expenditures. 

• Develop and deliver financial performance information to assist the senior team and trustees in running the charity, providing valuable financial insights to help make better decisions about formulating and executing the charity's strategy.

• Assist the CEO and Senior Leads in the business planning and budgeting/forecasting processes.

• Support the Director of Services, to manage and review contract rates to ensure competitiveness and maximize income generation.

• Manage the year-end independent examination by liaising and engaging with the external auditor. 

• Monitor and evaluate Hooyo Eas Food Enterprise & Chicksand Preschool  Business Model.

• Work with the Senior Team and Finance Sub Committee to provide adequate procedures, measures, and systems of internal control appropriate for the nature and size of the charity and meeting statutory obligations.

• Produce accurate monthly/quarterly Management Accounts for the CEO and Senior Management Team, including commentary on significant areas and variances from budgets and Update monthly the cash flow forecast. 

• Manage the complete payroll process through QuickBooks and submit relevant deductions. 

• Complete monthly payments to HMRC, and year-end submissions in a timely, proactive and accurate manner and deadlines are met. 

• Manage accounts receivable and payable, ensuring authorised bills and invoices are recorded and processed on time.

• Enhance income streams, such as registering for Gift Aid and VAT etc. 

• Ensure adherence to legal and regulatory requirements, identify and manage financial risks. 

• Undertaking administrative tasks as required, being hands-on and fostering a collaborative working environment. 

• Proactively monitor and evaluate activities within services business through the development and delivery of effective cross-service monitoring and evaluation, responding to issues and identifying and following-up on opportunities.

• Deputise for Director of Service and the CEO when necessary including attending meetings and preparing and presenting reports. 

• Proactively monitor and evaluate activities within services business through the development and delivery of effective cross-service monitoring and evaluation, responding to issues and identifying and following-up on opportunities. 

• Support/seek new business opportunities, develop, and draft funding bids, and produce and lead on tender responses, and produce progress reports For the fundraising team. 

• Develop business case funding/tender reports for funders, commissioners and the Board of Trustees. 

• Support the CEO strategic leadership role as an active member of the Senior Management Team, including being proactive in providing solutions to strategic issues with and for colleagues.

• Participate actively in strategic planning process in the following ways: 

- Leading /inputting on the planning and development of projects (both existing and new); and 

- Proactively alerting staff and trustees to potential opportunities and threats to the charity. 

• Lead on the delivery of a sustainability plan, evidenced by Monitoring and evaluations outcomes. 

• Oversee designated project budgets for services and produce reports related to these.

Elders Voice is a charity supporting older people in the London Borough of Brent. Our mission is to enable older people to live safely and independently in the homes of their choosing and lead happier and healthier lives. We do this by providing a variety of services and activities, including a Handyperson Service and a Day Centre.

The Handyperson Service is our flagship service; it’s been in existence for 35 years and is highly valued by the older people who use it. The service aims to prevent accidents in the home and enable older people to live safely by carrying out basic repairs and improvements, and the installation of small equipment such as grab rails, which support mobility. Jobs include things like changing lightbulbs, hanging curtains and putting up shelves. Our handy team have decades of experience between them, and an exceptional reputation in the borough.

We are looking for a Handyperson Service Coordinator to oversee the Handyperson Service and be responsible for all aspects of facilities management at our premises in Kensal Green.

Role: Handyperson Service Coordinator

Salary: £18,000 per annum (FTE £30,000) 

Hours: 21 hours per week

Responsible to: Chief Executive Officer

Based at: Elders Voice offices in Kensal Green

Overview of role:

Handyperson Service

• Undertake all administrative tasks relating to the effective and efficient running of the Handyperson Service with meticulous attention to detail and record keeping.
• Coordinate the handy team and provide supervision and support.
• Promote service within borough and maintain relationships with Brent Adult Social Care, healthcare bodies and other statutory & voluntary sector organisations.
• Work with CEO in developing and expanding service.

Facilities Management

• Oversee all contracts related to Health & Safety and building maintenance.
• Carry out inspection of premises and flag areas requiring maintenance and repair.
• Ensure premises meets government regulations, health & safety standards and energy efficiency requirements.

If you are passionate about working with older people and local communities, this could be your chance to join a team that's helping make ageing a wonderful and worthwhile journey. The ideal candidate will be self-motivated, a great multi-tasker and thrive at delivering first class services. This is an opportunity for you to put your stamp on a service and potentially develop it into something bigger! To find out more about the role and what it entails, please read the full job description and person specification.

Please apply by submitting your CV and a covering letter explaining why you are suitable for the role and how your previous experience is relevant to the person specification. We are not able to sponsor candidates for visas, so this role is not suitable for those who require sponsorship. Deadline: Friday 26th September. 

Interviews will be held on a rolling basis, so we advise you apply as soon as possible. We may close applications early, if we find a suitable candidate.

Safe Passage International is seeking a strategic Head of Fundraising to lead the next chapter of our growth. Reporting to the Chief Executive, this is a unique opportunity to join a dynamic international organisation working to open safe and legal routes for refugees and displaced people, with registered operations in the UK, Greece, and France.

Building on a strong foundation of over £2 million in annual income—60–70% of which is unrestricted—you will shape and deliver a bold fundraising strategy that supports our long-term sustainability and impact. You’ll be excited by the challenge of being part of the leadership team at Safe Passage, diversifying income streams, deepening donor engagement, and unlocking new opportunities to fund life-changing work.

Key Responsibilities

· Lead the development and implementation of Safe Passage’s fundraising strategy.

· Drive income growth across individual giving, trusts and foundations, corporate partnerships, and community fundraising.

· Motivate, manage and inspire a high-performing team.

· Collaborate closely with senior leadership to align fundraising with organisational priorities, as part of the Senior      Leadership Team. 

About You

You are a strategic and innovative thinker with a track record of delivering fundraising success. You thrive in a collaborative environment and are passionate about creating long-term solutions for refugees and families. You bring:

· Proven experience in leading successful fundraising teams and strategies.

· Strong financial acumen and data-driven decision-making.

· Excellent relationship-building skills with donors, partners, and colleagues.

· A deep commitment to social justice and Safe Passage’s mission.

Fundraising experience for an international charity and working across different countries and cultures are desirable but not essential. 

Why Join Us?

At Safe Passage, you’ll be part of a courageous, compassionate team making a real difference. We offer:

· A supportive and inclusive culture.

· Opportunities for professional development.

· The chance to shape the future of a growing international charity.

Ready to lead change?
Apply now and help us build a world where everyone has the right to seek safety.

We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.