External communications lead jobs

Suicide is preventable. That’s why we are working to create a safer online world and to connect young people with the help and support they need to stay safe and well.

We’re Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. At Molly’s inquest, a coroner ruled harmful online content contributed to her death. In her name, we’ve now got big plans to create change and save young lives.

We’re looking for a Head of Education and Support that can help us grow and deliver our vital mission. This is a rare chance to design and deliver an education and support programme from the bottom-up, and to build a compelling strategy that offers children, parents and professionals high-quality online safety, mental health and suicide prevention programmes.

You’ll be a proven leader, with the strategic nous to identify and deliver new education programmes from scratch, the deep sectoral knowledge to design and deliver a suite of new education resources, and the commercial insight to scale and build demand from scratch. 

As a member of our Leadership Team, your play a central role to help us grow and build our impact. You’ll help shape our outcome-focused strategy, with the standing and skills to communicate and build support for our message and purpose. You’ll thrive on the challenge of building our expanded education and support programme and be driven by the opportunity to deliver change that really counts.

We offer a competitive package that includes:

- 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;

- annual leave buyback scheme, with the option to purchase up to 5 additional days;

- employee pension scheme;

- £500 employee wellbeing budget;

- we welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests.

Applications close: Monday, 28th July 2025.

We are looking for someone who is enthusiastic, creative, visionary, and passionate about making a positive change to people’s lives via the mediums of press and media. You will have the ability to confidently communicate and interact well with people from a wide range of backgrounds. Excellent organisational, data interpretation and creative writing skills are essential for this role, as well as an ability to generate ideas and work closely with colleagues. 

As our Press, PR and Media Coordinator, you will be responsible for planning and delivering a wide range of communications that contribute to the increased brand awareness of the charity, demonstrating the charity’s impact and expertise throughout the press, both print and online, television and radio. This will include a wide range of PR activities including press releases, external communications, campaign coordination, events, and other promotional activities.

You will be working as part of a wider marketing team and reporting to the Director of Marketing and Communications.

Contract Type: Part-time (4 days per week – 0.8 FTE)

Salary: £30,000 FTE (pro rata for 0.8 = £24,000 per annum)

Location: Hybrid; Tues – Thurs in the NYJO office

Reports to: Marketing & Communications Manager and Head of Fundraising, with collaboration across the team

Application Deadline:  25th July 2025 

Start Date:  Mid August 2025 

Job Purpose:

This is a dynamic and developmental role designed for a candidate with at least 1 years' experience in fundraising or marketing within an arts or charitable organisation. The role is split evenly across fundraising and marketing and communications and will contribute directly to NYJO’s growth and sustainability by supporting our external affairs through income generation, audience engagement, and public profile. 

We are looking for a confident, creative and self-motivated individual who can manage their workload independently, communicate effectively with donors and audiences, and is excited to grow their skills in both fundraising and communications within a fast-moving, ambitious organisation.

Key Responsibilities:

Fundraising (2 days per week)

Trusts, Foundations and Statutory Funding

• Conduct research and develop profiles on prospective trusts and statutory funders

• Draft briefing notes and maintain an up-to-date prospect pipeline

• Support grant administration: acknowledgements, processing, and internal logging

• Assist with preparation of Arts Council England reporting

• Draft small trust applications (up to £10k) with guidance from Head of Fundraising

• Help gather content, data and evidence to support medium/large bid development

• Lead the collation and drafting of funder reports  

Individual Giving & Membership

• Administer NYJO’s membership scheme (renewals, fulfilment, member queries)

• Draft and distribute the Members’ newsletter, both digital and physical

• Organise cultivation events, manage RSVPs, support logistics and attend events

• Maintain donor records on our CRM Beacon in line with GDPR policies  

• Support campaign delivery for fundraising initiatives (e.g. NYJO 60th, Big Give)

Development Support

• Coordinate fundraising proposals including content collation, layout and visuals

• Support the creation of fundraising collateral including impact case studies

• Contribute to donor communications and stewardship activity

• Assist with other tasks as required by the Head of Fundraising

Marketing & Communications (2 days per week) 

• Support the creation, scheduling and distribution of engaging digital content (social media, e-newsletters, blog posts) 

• Update and maintain website content related to news, projects, and events, and support with broader website updates and coordination with developers/designers  

• Create compelling visual and written content aligned with NYJO’s brand identity

• Support the creation, scheduling and distribution of engaging digital content (social media, e-newsletters, blog posts) 

• Update and maintain website content related to news, projects, and events 

• Create compelling visual and written content aligned with NYJO’s brand identity 

• Help coordinate campaign delivery across channels for performances, education work, and fundraising 

• Assist with audience segmentation and analysis to refine communication strategies 

• Contribute to PR and media liaison efforts 

• Support planning and delivery of marketing campaigns for tours, digital events and initiatives 

• Contribute to internal reporting on audience engagement and digital analytics 

Additional Responsibilities: 

In addition to the core fundraising and marketing duties, this role will take on several cross-functional and practical responsibilities that support NYJO’s operations and visibility: 

• Provide light office management support, including liaising with suppliers, managing equipment (e.g., printers, scanners), and maintaining internal digital systems 

• Carry out other ad hoc tasks as required in support of NYJO’s small, collaborative team environment 

Person Specification: 

Essential 

• Minimum 1 year experience in a fundraising and marketing role within an arts or charity setting 

• Excellent written and verbal communication skills 

• Strong organisational and administrative skills, able to manage competing priorities 

• Confident working independently and proactively 

• Experience with content creation for social media and email platforms 

• Comfortable using CRM systems and digital tools (e.g. Beacon, Mailchimp, Canva, CMS) 

• Strong attention to detail, especially in writing and data entry 

• Enthusiastic about music, youth arts and social impact 

Desirable 

• Experience writing or supporting funding applications 

• Understanding of GDPR and data protection 

• Familiarity with arts sector fundraising or communications (e.g. ACE reporting, donor events) 

• Graphic design or video editing skills 

• Experience using analytics tools (Google Analytics, social platform insights) 

Working at NYJO: 

• 4-day working week (0.8 FTE) 

• Hybrid working environment with some flexibility 

• Occasional evening/weekend event support with Time Off In Lieu (TOIL) 

• Opportunities for professional development and training 

• Creative and collaborative working culture 

How to Apply: 

To apply, please submit: 

• A CV (no more than 2 pages) 

• A cover letter explaining your interest and how your experience matches the role 

Be part of a team that changes and saves lives. Design and deliver creative events that support military families caring for injured loved ones.

This is a demanding but deeply rewarding role that combines service delivery, engagement, and emotional resilience. As Events & Engagement Officer, you will work closely with our Operational Support Team to design and deliver a varied programme of online and in-person events. These will support the wellbeing of our Members (adult family members of injured veterans and serving personnel), reduce isolation, and build understanding of the challenges faced by military families.

The Ripple Pond is a UK-wide charity that supports the adult family members of physically or psychologically injured Armed Forces personnel and veterans. We provide peer support, structured guidance, and signposting to improve wellbeing and reduce isolation for families who often carry complex emotional burdens in silence. Our work is rooted in lived experience and built on a foundation of inclusion, compassion, and community.

The Operational Support Team lies at the heart of our frontline service. It delivers one-to-one support, coordinates safeguarding and triage, and ensures Members are connected to the right pathways at the right time. It is a trauma-informed, emotionally intelligent team that works with care and professionalism, ensuring that no one caring for an injured veteran or serviceperson feels alone.

You will start your time with The Ripple Pond by embedding into the Operations Team for approximately two months. This will give you a firm grounding in the lived experiences of our Members and ensure you’re fully trained to act as Duty Officer. As Duty Officer, you’ll receive and respond to referrals and enquiries, complete needs assessments, carry out risk assessments, and navigate Members to appropriate internal or external support. This may involve responding to distressing and traumatic situations, including domestic abuse, suicidal ideation, addiction, and other complex issues. You will also be expected to attend (online) multi-agency meetings.

This role requires emotional resilience, sound judgment, and exceptional communication skills. You will need to work flexibly, including some evenings and occasional weekends, and travel to a limited number of face-to-face events and meetings throughout the year. In return, you will be part of a supportive, values-driven team making a real and lasting difference to people’s lives.

Key Responsibilities

• Working with your colleagues to design and deliver an engaging and inclusive programme of digital and in-person events that support Member wellbeing, build confidence, reduce isolation, and encourage peer connection.

• Co-develop activities such as themed discussion groups, creative and recreational workshops (e.g. book clubs, craft groups, quiz nights, art workshops, journaling, fitness, etc.), and skill-building sessions.

• Plan and lead external engagement sessions for professionals and stakeholders to improve understanding of the Armed Forces family experience.

• Manage the full event cycle, from concept and scheduling to promotion, delivery, and evaluation.

• Work closely with the Operational Support Team to ensure all activities reflect Member needs and organisational aims.

• Act as Duty Officer on a rota basis, including during periods of staff leave or absence. This includes responding to new enquiries, completing needs and risk assessments, and triaging Members into appropriate pathways of support.

• Respond sensitively to Members disclosing trauma or distress and act in line with our safeguarding and escalation procedures.

• Attend virtual joint-agency meetings when required to support Members or represent the charity.

• Use digital tools to promote and deliver content (e.g. Zoom, Canva, Transpond, Eventbrite, CRM systems).

• Collect and evaluate Member feedback to help refine services and contribute to reporting and development work.

• Support cross-organisational projects and team-wide initiatives as needed.

Terms and Conditions

• Hours: Part-time, 21 hours per week

• Schedule: Three days per week, 9 am to 5 pm (1-hour unpaid lunch break)

• Flexibility: Some evenings and occasional weekends will be required to support Member activities or represent the charity. Time Off In Lieu (TOIL) will be provided

• Contract: Fixed-term, 18 months (extension subject to funding)

• Location: Home-based

• Travel:
  ˃ Expectation to attend up to 8 in-person events or meetings per year
  ˃ All travel time and reasonable expenses are reimbursed
  ˃ Depending on your location, some travel may involve overnight stays, which the charity will fully fund
  ˃ The ability and willingness to travel and stay overnight is essential

Person Specification

Essential

• Experience designing and delivering events (in-person or online)

• Strong interpersonal skills with empathy and emotional resilience

• Excellent written and verbal communication

• Ability to manage sensitive conversations and disclosures appropriately

• Familiarity with digital tools (e.g. Zoom, Canva, Eventbrite, CRM systems)

• Excellent organisational and time management skills

• Ability to work flexibly, independently, and as part of a team

• Commitment to safeguarding, confidentiality, and person-centred support

• Demonstrates emotional resilience and works confidently with individuals facing trauma, distress, or complex challenges

• Maintains strong professional boundaries and self-awareness, with a clear understanding of when to seek support

• Manages workload effectively under pressure, staying focused and prioritising in emotionally demanding situations

• Shows a consistent commitment to personal wellbeing and self-care when working in high-pressure or emotionally complex environments

Desirable

• Knowledge of or lived experience within the Armed Forces or veteran families

• Experience working in the charity sector

• Familiarity with trauma-informed approaches or peer-led initiatives

Other

• Full UK driving licence and access to a roadworthy, insured vehicle

• Willingness to travel across the UK and stay overnight where required

• Commitment to professional development and learning

Benefits

• 30 days annual leave (pro rata) plus your birthday off

• 6% employer contribution to your workplace pension scheme

• Access to an Employee Assistance Programme offering:
  ˃ Discounts and rewards on popular brands
  ˃ Free access to fitness and wellbeing apps
  ˃ Free legal, financial, and family advice

The Brain Tumour Charity is leading the way in research, support, and advocacy for everyone affect by brain tumours. Our mission is simple but urgent: to accelerate a cure for brain tumours and improve life for everyone affected by this devastating disease.

We’re looking for an experienced, dynamic and proactive Senior Brand and Marketing Officer to become a key member of our growing Marketing department. With a strong background in account management, you'll play a central role in managing a variety of marketing projects and campaigns across the organisation, acting as the key point of contact between internal teams and the marketing function. You’ll also work closely with the Brand and Marketing Manager to take our brand to new heights.

This role is perfect for someone who thrives on building relationships, delivering impactful campaigns, and ensuring stakeholders feel supported and understood, all while helping us achieve our mission of going further, faster to find a cure.

WHO WE'RE LOOKING FOR:

A strategic and highly organised brand and marketing professional who can offer effective stakeholder management, build collaborative relationships and ultimately deliver marketing campaigns that will make a difference.

There is a real opportunity to make a significant impact on not only our internal ways of working and our account management process, but also to be a part of a very exciting brand development programme working with a whole host of experts in their field.

While a passion for our cause is essential, charity experience is not needed to excel in this role. Compassion is essential, and experience of working with people in highly sensitive situations would be advantageous.

KEY ACCOUNTABILITIES:

• Lead the Marketing department’s account management approach to campaigns and projects across The Charity, responding to briefs and co-ordinating communication between internal clients and Marketing colleagues
• Provide exceptional stakeholder management, building strong relationships and boosting the reputation and profile of the marketing function across The Charity
• Identify opportunities to streamline marketing processes and improve collaboration across the teams
• Support the Brand & Marketing Manager in developing and implementing new internal ways of working in promoting organisational alignment in its approach to external communications
• Take the lead on The Charity’s well-established signs and symptoms campaign, working with our media-buying agency to agree approaches to paid advertisements
• Track perceptions and awareness of The Charity’s brand -regularly reporting on the impact of previous marketing activities, influencing future decisions through insights and ensuring the external agency is providing value and worth
• Support the Marketing Officer to provide exceptional client management for internal and external stakeholders
• Manage and maintain the Marketing department’s Service Level Agreements, ensuring internal clients understand them and factor them into their project plans, and that timeframes and deadlines are being adhered to both within and outside of the department
• Act as a brand guardian in all internal and external communications, advising other teams on best practice and ensuring all outputs are consistent with The Charity’s brand guidelines
• Support the Brand & Marketing Manager with The Charity’s brand development programme and brand marketing campaigns

Are you skilled in building strategic relationships that directly improve the lives of people living with a life-limiting condition?

We have an exciting opportunity for a Partnerships Manager to join our Services and Partnerships Directorate. In this role, you will lead, develop and manage strategic relationships with external organisations and service providers that enhance the delivery, accessibility and impact of our support for people living with and affected by Motor Neurone Disease (MND).

From working with mobility and equipment providers, to energy suppliers, financial assistance organisations and specialist health and care services-these partnerships will help reduce practical barriers and improve quality of life for people facing the challenges of MND.

You'll bring experience, insight, and a collaborative approach to building high-impact, purpose-driven partnerships that result in tangible outcomes.

Key Responsibilities:

• Proactively identify and develop new partnership opportunities that directly support people with MND-e.g. providers of specialist furniture, technology, energy, financial aid, or care services
• Lead on establishing and onboarding partnerships that enable joint working, service coordination, and referral pathways
• Manage partnership contracts and memorandums of understanding
• Monitor, measure, and report on partnership performance and impact
• Develop and maintain effective monitoring and measurement, demonstrating outputs, effectiveness and impact.
• Stay informed about MND, the Association's work, and wider sector developments through regular horizon scanning to inform partnerships
• Engage and collaborate with colleagues across directorates to identify new partnership opportunities to ensure partnerships align with evolving needs of the MND community
• Provide support to other managers within National Support Services when needed
• Line manage a team of three direct reports

About You:

• Proven experience of creating and delivering innovative partnership proposals that deliver social or health-related impact
• Ability to build strong working relationships with a wide range of stakeholders
• Confident project management skills and the ability to manage multiple projects and priorities
• Strategic thinking and a solutions-focused mindset
• A proactive and collaborative approach to teamworking
• Commitment to high standards of delivery
• Strong organisational and communication skills
• Commitment to improving support for people living with MND

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office a minimum 1 day per month, with flexibility to attend more regularly in line with business needs. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience of developing and delivering creative and innovative partnership proposals, ideally social or health-related.
• Strong communication and interpersonal skills, with the ability to build relationships with a range of stakeholders, both internal and external.?
• Excellent project management and organisational skills, with the ability to manage multiple projects and priorities.?

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

If you're looking to make a real impact through strategic partnerships and want to be part of a values-led organisation, we'd love to hear from you.

Are you interested in being part of a team making a tangible difference in Norfolk? Can you inspire and engage with others? Do you have experience in managing customer relationships or events? If so, you might just have found your dream job.

As the Engagement & Events Lead, you will be instrumental in deepening connections with supporters and amplifying the impact of Norfolk’s voluntary sector. Through meaningful, well-executed events, both our own and in collaboration with others, you’ll help foster lasting relationships, increase engagement, and raise the profile of the Foundation’s mission. Your work will ensure every event becomes a powerful platform for connection, celebration, and change.

About the role

The Engagement & Events Lead reports to the Corporate Giving Manager.

Key responsibilities will include:

• Lead on creating and managing a diverse range of meaningful events and experiences that connect people to the Foundation’s mission
• Empower external fundraisers to achieve meaningful impact by guiding and supporting their efforts to raise funds that strengthen communities across Norfolk
• Strengthen supporter relationships to build lasting connections that deliver impact across Norfolk communities
• Leverage insights and feedback to enhance the impact and effectiveness of future events
• Support thoughtful storytelling of impact following events and external fundraising activity to amplify reach and resonance

About you

We are looking for someone who works well in a team and independently, and has experience in event planning and/or fundraising roles.

You will have strong communications, interpersonal and organisational skills, as well as a passion for community engagement and the voluntary sector.

Attention to detail and the ability to stay calm under pressure are a key part of this role, as is being highly motivated and able to engage with and inspire others. It is a busy role that will have many competing deadlines so the ability to prioritise and multi-task is also key.

Who are the Norfolk Community Foundation?

The Norfolk Community Foundation (NCF) is an independent local charity helping ordinary people do extraordinary things that make our local communities thrive and improve the lives of people who live here.

Nationally, 85% of charitable giving supports just 4% of big name charities leaving little left for the local charities that we rely on for help over our lifetime. We work to reverse that trend and provide straightforward funding for vital community projects, led by local people, ensuring they can provide the essential care, support and opportunity for those who need it most.

Raising funds through local giving, we invest in Norfolk to make a real difference to local lives. Led by our knowledge and insight, we direct support to where it will make a real difference.

Job summary including context
Young Women’s Trust champions young women aged 18 to 30 on low or no pay. We’re here to create a more equal world of work and raise young women’s incomes.

We offer young women free coaching, feedback on job applications and information to help them get where they want to be. We bring together a network of thousands of young women to support each other, build their self-belief, and have their voices heard. We work with young women to campaign for equality in the workplace. And our research provides insight into what young women’s lives are really like, fuelling our campaigns for change.

About the role
Over the next five years, we’re embarking on an ambitious strategy to grow our fundraising income from around £1 million to £1.7 million. Alongside this, we’re investing significantly from our endowment to expand our campaigning, services, digital capabilities, and core infrastructure.

To help drive fundraising, we’re creating a new senior role: Supporter and Community Engagement Lead. This role will lead our supporter-led fundraising—covering regular giving, digital fundraising campaigns, community fundraising, and legacies—with a focus on expanding our donor base, improving supporter experience, and developing new, insight-led fundraising products.

We know there’s increasing demand from supporters and partners for more creative and meaningful ways to engage with our work. This strategic role brings the expertise and capacity needed to meet that demand—boosting engagement from current supporters and enabling us to reach new audiences.

This is a forward-facing role, ideal for someone who brings fresh thinking, strong external networks, and a deep understanding of sector trends. We’re looking for someone who loves working collaboratively across internal teams and can manage external partners/suppliers to develop bold, insight-led fundraising campaigns that grow income and deepen impact.

This role will work closely with Communications, Campaigns, and Research to ensure our fundraising and mobilisation plans support each other. You will work collaboratively to develop content that supports fundraising, and ensure that fundraising supports our digital engagement goals. This role will partner closely with the Services, Voice & Involvement team to actively involve young women in fundraising, making sure their voices, experiences, and stories are at the heart of how we inspire support and shape our fundraising strategy.
 

EDI statement and sense of flexible working and workplace culture
Young Women’s Trust strives to be an inclusive and representative organisation. We are committed to appointing individuals from a wide range of backgrounds, lived experiences and cultures. We particularly encourage applications from racially minoritised candidates. We use positive action under section 159 of the Equality Act in relation to race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the racially minoritised candidate in order to diversify our staff team.

You’ll be joining a team that will embrace your ideas and support and encourage you to bring your whole self to work. We can make reasonable adjustments throughout the application process and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have.

Young Women’s Trust is a Living Wage employer and we commit to Show the Salary for every job we advertise. Non-graduates are welcome and we offer a wide range of flexible working options including job share, part-time and compressed hours, different start and finish times and working from home.

We offer:

• 27 days annual leave plus bank holidays – rising annually to a maximum of 30 days
• Enhanced parental leave irrespective of length of service
  • Up to 52 weeks maternity leave - 26 weeks at normal rate of pay, 13 weeks statutory maternity Pay, 13 weeks unpaid
• 2 annual wellbeing days
• Annual discretionary organisation Christmas closure (25th December – 1st January)
• 5% pension contribution
• Employee Assistance Programme
• Learning and development budget
• Flexible working which is fully embedded in our working culture

Deadline to apply Friday 4th July 5pm
You must have the right to work in the UK to apply for this role. We are not able to sponsor work visas for non-British applicants.

We're looking for a passionate and strategic individual to join our record-breaking and award-winning team, leading our voluntary income and marketing functions. This is a unique opportunity to combine creativity, leadership, and purpose, helping secure the future of hospice care across Essex.

About the Role

As Head of Fundraising and Marketing, you’ll take the lead on delivering ambitious and integrated fundraising and marketing strategies. You’ll work collaboratively across the charity to grow income, raise awareness of our work, and strengthen engagement with our supporters, patients, families, colleagues and volunteers.

You’ll inspire and lead high-performing teams, ensuring our fundraising is ethical, sustainable, and diverse, while also developing engaging marketing campaigns that reflect the compassionate care we provide.

This role sits at the heart of our organisation and offers a real opportunity to shape our future success.

About You

You’ll be an experienced and forward-thinking leader, passionate about the power of storytelling, relationships and community support. You’ll also bring:

• A proven track record in both fundraising and marketing leadership.
• Excellent communication and interpersonal skills.
• A collaborative and values-driven approach.
• Knowledge of charity governance, income generation and marketing best practices.
• A commitment to continuous improvement and team development.
• Strategic insight with hands-on delivery skills.

Trauma Treatment International (TTI) is a registered charity in the UK. Our focus and expertise is in providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we work with organisations and communities to manage, mitigate and prevent trauma. 

This is a highly rewarding role and an exciting opportunity to join and lead our small, yet experienced and impactful team. The role offers the platform to work creatively and flexibly internationally, network with fantastic organisations and help to influence, shape and sustain TTI’s strategy and activities in this pivotal time in the organisation’s development.

Description

 Key Areas of  Responsibility

Clinical strategy and plans for growth

• Have responsibility for the strategic development of TTI’s clinical team, clinical delivery and clinical outcomes, to meet TTI’s ambitious and transformational Strategy 2025-2030.
• Provide clinical leadership to the development of TTI’s strategic vision and annual delivery planning, models of service delivery, standards and clinical governance.
• Support and enable partners, service users and especially those with lived experience to inform TTI’s clinical service design, delivery and evaluation and to engage in communications and research activities in a way that is psychologically safe and follows principles of trauma-informed practice.
• Manage TTI’s clinical capacity and skills, and oversee the growth and development of the team, including recruiting, supervising and managing workload/ assignment of internal staff, associates and external multi-disciplinary team to ensure the organisation’s ability to meet service demand.
• Develop and implement strategies to actively promote diversity in the clinical team and champion culturally sensitive approaches to trauma treatment through research, partnerships and new projects.
• Liaise directly and regularly with TTI’s Trustee with responsibility for clinical oversight, and provide regular reports to the Board of Trustees to support strategic decision-making and risk oversight.
• Oversee the smooth running and effectiveness of specialist clinical advisory groups (clinical advisory groups, research advisory groups and project advisory groups) for TTI that meet the strategic requirements of the organisation and build the evidence base, engage experts and build the reputation and scope of TTI’s work with professionals, networks and sectors in the UK and internationally.
• Take a lead in developing clinical research opportunities, identify opportunities to develop Quality Improvement Projects and disseminate learning internally and externally in collaboration with the communications team.
• Build relationships with Clinical Leads in organisations with shared aims, to build TTI’s relationships and opportunities for partnership and project working.
• Lead the design of internal wellbeing policies and activities and embed trauma-informed knowledge and skills across the organisation, including with clinical and non-clinical staff and trustees.

Delivery of Clinical Services

• Drive TTI’s clinical delivery, in line with TTI’s overarching strategic objectives, including setting long-term and annual objectives and KPIs, within the context of clinical evidence- based best practice, trauma informed principles, participation of those with lived experience and budgetary, donor and risk-management requirements.
• Oversee the development and implementation of TTI’s clinical treatment pathways for survivors of torture, trafficking, slavery and violent conflict or those affected by vicarious trauma or burnout through their work in human rights, including:
  • up to date and evidence based clinical pathways for the main clinical presentations we see at TTI
  • robust assessment, formulation, treatment and ending processes
  •  robust partnership agreements with organisations referring people to TTI for clinical treatment.
• Develop and refine TTI’s clinical services in response to community needs and local/global events, in line with TTI’s strategy, including for working in international communities affected by violent conflict.
• Maintain an appropriate clinical caseload.
• Deliver services to TTI’s organisational clients, (including organisational reviews, trauma training, 1:1 professional consultations, critical incident support), especially to pilot, test and quality control these aspects of TTI’s delivery.
• Support gaps in clinical team capacity as required to ensure smooth running of delivery and excellence of service to our individual and organisational clients.
• Support internal processes led by the fundraising team to design new projects and develop grant applications in order to grow the reach and impact of TTI’s work.
• Support the development of international projects and partnerships and oversee the safe delivery of international work, whether in person or online, in collaboration with the Projects and Partnerships Lead.
• Attend conferences and networks of psychologists in order to learn and embed TTI’s clinical reputation and access to learning and dissemination.

Quality Assurance and Evaluation

• Deliver an evidence-based and continuous evaluation culture and promote internal reflection and learning.
• Maintain and further develop a robust framework for quality assurance and evaluation of TTI’s clinical activities, including engagement of clients, service users and those with lived experience.
• Oversee the consistent use of evidence based clinical measures and ensure robust processes to monitor, evaluate, learn and report on the quality and impact of TTI’s clinical activities and outcomes.
• Support the transition of TTI’s clinical team and associates onto client management software,  with a focus on good data, confidentiality and consistency of adoption.
• Ensure that all systems and processes for storing, managing and reporting on clinical/client data provide robust confidentiality, security and meet TTI’s policies and legal frameworks including Data Protection Act 1998, Caldicott principles.
• Provide regular, timely and accurate data on TTI’s clinical activities and outcomes, to contribute to reports for donors, communications campaigns and annual impact reports and as required throughout the calendar year.
• Provide quarterly performance reports to the CEO and Clinical Trustee on clinical performance, based on clinical data and input from the clinical team and attend Board meetings as requested to report on clinical delivery.
• Oversee TTI’s processes for gathering and responding to feedback from clients and service users, and manage formal and informal complaints relating to the delivery of clinical delivery with the CEO.

Clinical Risk and Safeguarding

• Hold delegated authority from the Board for TTI’s clinical risk management, including engagement in TTI’s Risk-Management Sub-Committee, driving implementation of risk-management and mitigation actions relating to clinical delivery and leading TTI’s monthly internal QSP meetings.
• Feed into internal annual policy review processes, as they relate to clinical delivery, risk management and compliance with clinical duties and trauma-informed practice.
• Be the Safeguarding Lead for TTI, escalating to the Senior Safeguarding Leads as required and ensure processes are in place to meet TTI’s Safeguarding Policy and procedures within the clinical team and associates.

People Management

• Line manage and supervise senior clinical staff and provide support in their duties to manage and supervise their direct reports.
• Notice and respond appropriately to any performance management issues.
• Organise CPD opportunities for internal staff and associates. Oversee the Head of Treatment Services in delivering peer support for internal staff and associates. Update staff of any relevant changes in professional guidance.  
• Support the wellbeing of the clinical team and embed a culture of self-care, trauma-informed practice and delivery excellence.
• Take up monthly external supervision provided by TTI.
• Identify skills gaps and strategies to fill these across the clinical function, within budgetary constraints and maximising access to and sharing of internal knowledge and expertise.
• Maintain up to date knowledge of requirements, guidelines and best practice from clinical governing bodies.

General

• Provide clinical input into communications materials and content in line with TTI’s Communications Strategy as required by the communications and marketing teams.
• Compliance with organisational policies and practices, and attendance at mandatory training.
• Any other appropriate duties as required by the organisation.

Personal Specification

 Essential Criteria

• HCPC registered psychologist who has completed Post Graduate doctoral level training in counselling or clinical psychology.
• Minimum 5 years post registration experience working within mental health services.
• Managerial and leadership experience
• Clinical experience across the life span of individuals
• Up to date knowledge and experience of working with clients with PTSD, complex PTSD, survivors of human rights abuses, such as torture, and/or war related trauma and/or asylum seekers.
• Training in at least two UK NICE guidelines evidence based treatment for PTSD.
• Significant experience of psychological assessment and treatment of clients across a range of settings (could include one or more of NHS, voluntary sector, international humanitarian, community-based, inpatient, field hospital, disaster response etc).
• Experience of developing and delivering training online and in person.
• Knowledge of risk management, safeguarding
• An understanding of the complexities of experience of those surviving torture, trafficking and slavery, persecution and violent conflict
• Understanding of workforce exposure to trauma or traumatic material and experience in staff support
• Evidence of post qualification development
• Training and supervisory experience
• Project management experience
• Ability to manage, motivate, support, develop and lead an online team and promote safe remote working
• A degree of financial awareness with an appreciation of the need to balance the provision of quality care against a budget
• Knowledge of appropriate standards and external regulatory bodies, such as the Care Quality Commission.

Desirable Criteria

• Experience of crisis response work
• Knowledge of languages or cultures of those we seek to support
• Lived experience of the issues reflected in TTI’s mission and aims
• Working knowledge of relevant Mental Health, Asylum, Employment and Health & Safety Legislation (e.g. Human Rights Act 1998, Immigration and Asylum Act 1999, Mental Health Act 1983 and Mental Incapacity Act 2005) 
• Experience of working in the charity sector or international development sector in the UK or internationally
• Experience in facilitating critical incident response sessions and reflective practice

Qualifications

• Doctorate in Clinical Psychology (DClinPsy)
• Doctorate in Counselling Psychology (DPsyc)

WHAT WE CAN OFFER YOU:

• 33 days annual leave, pro rata to reflect contractual hours (including bank holidays and 3 mandatory days over the Christmas period)
• 3% Employer Pension contribution
• Commitment to staff wellbeing as a trauma informed organisation
• Commitment to personal and professional development
• Flexible working to fit your personal circumstances
• Opportunity to lead the organisation’s clinical development and make your mark as the organisation grows

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Communication and Resources Specialist in our Baby Friendly Initiative team.

In this role you will support the reach and impact of the programme across the UK. You will oversee production of all written materials and manage our digital presence and resources, including maintaining the website, elearning system and managing regular email newsletter mailings.

Collaborating with colleagues, you will ensure resources and training materials are accurate, up to date and appropriate for our health professional audience. Strong writing and communication skills are essential, as you will liaise with various stakeholders internally and externally.

You should have proven project management skills and the ability to meet tight deadlines.

Closing date: 9am, 3 July 2025.

Interview date:   w/c 14 July 2025 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children. 

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Please note we may amend this statement according to the diversity within your team - please discuss this with your resourcing manager if you think this applies to you.  

For the application pack please see our website. 

Job Purpose

We are looking for a Neonatal Lead to join the Wakefield and Kirklees and Calderdale Maternity and Neonatal Voices Partnerships (MNVP).

Maternity and Neonatal Voices Partnerships are a team of people working together to improve maternity and neonatal care for local people. They hold responsibility to act as multi-disciplinary working groups with the primary function of embedding the service user experience as a method for review and co-design of maternity services.

The groups are made up of an MNVP Lead, lay roles, women and their families, healthcare professionals such as midwives, health visitors, GP’s, local commissioners, charities, and community groups.

The Neonatal Lead will play a crucial role in ensuring that the experiences and needs of families with lived experience of neonatal care are central to the development and improvement of local maternity and neonatal services across Wakefield, Kirklees, and Calderdale.

This role would suit a person who is passionate about developing neonatal care and engaging with families across Wakefield, Kirklees, and Calderdale.

The role requires some flexibility in terms of time, but we also recognise and accommodate, where possible, the other commitments you may have, including work, parenting, and other caring commitments.

Main Duties and Responsibilities

The Neonatal Lead will be an advocate for the service user’s voice, ensuring it is heard and considered in the planning, review, and improvement of neonatal services.

They will actively engage with families with lived experience of neonatal care, to gather feedback and understand their experiences.

They will build strong relationships with providers, commissioners, and other stakeholders to ensure that the service user voice is heard and influences decisions.

They will work to identify areas where services can be improved and advocate for changes that will enhance the quality of care for neonatal service users.

They will work closely with the Maternity and Neonatal Voices Partnership Leads, share engagement information with the MNVP Leads in order to support them feeding in to local and national meetings and events, in order to share the service user voice and provide independent scrutiny.

Key responsibilities

· Be one of the points of contact for neonatal enquiries to the MNVPs.

· Lead on engagement with families with lived experience of neonatal care.

· Work closely with the Wakefield and Kirklees and Calderdale MNVP Leads, for example sharing engagement data so that this can be fed into local and regional strategic meetings.

· Input as required to MNVP social media.

· Work in collaboration with the Yorkshire and Humber Neonatal Operational Delivery Network (ODN), as part of the Co-Production Meeting.

· Organise at least three community based listening events per year, one in each locality – Wakefield, Kirklees, and Calderdale.

· Attend already established neonatal community groups in order to gain knowledge and insight into the experiences of those attending.

General Responsibilities

· Support a positive team environment, ensure compliance with policies, and promote equality and diversity.

· Participate in internal and external meetings as required and appropriate.

· Plan and manage own workload, set targets and deadlines, and be self-supporting with regard to administration and IT.

· Undertake specific identified projects and any other duties consistent with the nature and level of the post.

Person Specification

Essential

· Have lived experience, that is be a parent whose baby or babies has/have spent time in neonatal care and/or accessed Neonatal services, whether this is recently or in the past.

· Be able to champion and seek out the voices of this group to support them to be heard effectively.

· Experience of leading engagement, particularly with hard to reach groups and communities.

· Strong communication and interpersonal skills.

· Strong organisational and prioritisation skills.

· Capable of working independently and managing a varied workload.

· Have an understanding of the structure of the NHS and Neonatal services within it, particularly in the Wakefield, Kirklees, and Calderdale areas.

· Experience working with, and developing partnerships with, a range of people, including project stakeholders, diverse community groups, and other organisations.

· Experience in data analysis, both quantitative and qualitative.

· Proficient in Microsoft Office, including PowerPoint and Word.

· Commitment to the principles and values of Healthwatch.

· Demonstrates empathy, integrity, and a drive to influence positive change in health and social care.

· Willingness to travel within the Wakefield, Kirklees, and Calderdale area.

· Ability to work flexible hours, including occasional evenings and weekends.

Desirable

· Experience of using various engagement methodologies, including surveys, focus groups, interviews, and community meetings.

· Experience producing impact-focused reports and summary documents.

· Familiarity with local Neonatal services and community needs.

· Knowledge of the voluntary and community sector.

· Good understanding of health and social care sectors.

About Finance at Hope into Action 

The Finance function of Hope Into Action is small team comprising the Finance Lead, the Finance Administrator and a volunteer reporting to the Head of Operations. It is largely paperless and supports our 42 staff with accounts payable and receivable functions. It works in conjunction with the other departments to deliver timely, accurate and strategic financial information for both the Executive Team and the Board of Trustees. 

About the role 

The Finance Lead is a key role in enabling Hope into Action fulfil its vision of every church lovingly making a home for those experiencing homelessness.

The role is broad ranging from monitoring the Finance inbox to posting transactions on our Xero accounting system and producing the monthly management accounts within our target of 10 working days from the month end 

In addition, you will support the year end work by producing the schedules required by auditors, take a lead in the annual budgeting process, produce the biannual investor statements and compile the gift aid returns. 

You will be expected to meet regularly with budget holders to help them achieve their targets and/or devise a plan to bring them back on track.

About you 

We are looking for a self-motivated person with a passion for our work, tenants, staff, churches and mission. You will be adaptable and equally comfortable with bank reconciliations as writing a commentary on the management accounts. We employ people of hope where humility, a genuine desire to love and serve others, and strength of character are as important as any job description. This is reflected in our six core values: strength, hope, action, love, open ears (listening) and mutuality, or “Shalom” as we sometimes call them.

You will have a track record of finance experience but also be relatable; able to support staff with little or no financial experience. You should have a passion for the homeless, churches and our vision & values. 

We value diversity and recognise that a diverse team will help us raise our performance in empowering those we serve. We are interested in your individual skills, strengths, knowledge and experience.

About us 

We believe that everyone has the right to a home and churches have the power to meet the tragedy of homelessness in their community.

Starting 15 years ago, we have grown into a mature organisation working with over 100 churches running 126 homes for over 400 tenants.

We have won numerous awards both secular and Christian including from the Guardian newspaper, Homeless Link and Centre for Social Justice.

We provide not just shelter and housing know-how, but also the friendship of a church, we are passionate about harnessing the social, financial and spiritual power of churches to enact real change both in them and our tenants.

Our first home had a real heart for men coming out of prison. Homes are now available for a wide range of people experiencing homelessness: people in recovery from addiction, people sleeping rough, women and children fleeing domestic violence, people coming out of rehab, former prostitutes, refugees, those suffering mental health issues and survivors of human trafficking. 

Roughly, 50% of our homes are in our ‘line-managed cities’ (Peterborough, Norwich, Nottingham, Cambridge), the other 50% are found across a further 30+ towns which we franchise into.  

We encourage others to replicate our model through franchising. The tragedy of homelessness is in every community.   Our vision is for every church to lovingly provide the homeless with a home.

Working at Hope into Action can be incredibly rewarding. We offer the opportunity to work in a supportive and flexible environment.

We are looking for a full-time Finance Lead but would consider a job share.

Make a Difference Where It Matters Most 

At Home-Start Richmond, Kingston and Hounslow, we believe that childhood can’t wait. We’re a vibrant, community-rooted charity supporting families through the critical early years of parenting. Our volunteers and staff work side-by-side with families, offering emotional and practical support, building confidence, and creating lasting connections. 

We are now seeking a dynamic Impact and Operations Manager to join our passionate team and shape the future of our services.

About the Role 

This is a unique opportunity to lead our impact and operations strategy, ensuring we have the insight, tools, and systems to deliver high-quality support to families. You’ll play a pivotal role in measuring and communicating our impact, supporting strategic decision-making, and ensuring smooth day-to-day operations. 

Key Responsibilities 

• Lead and manage data collection, evaluation, and reporting across all family support services 

• Develop tailored reports and insights for internal and external stakeholders 

• Collaborate on funding applications with the CEO and Head of Marketing & Fundraising 

• Oversee administrative systems and policies, including GDPR compliance and HR processes 

• Manage office operations, including tech support, premises, and general administration 

• Contribute to strategic planning and service innovation using data and insight 

• Strengthen our presence across local and national networks in partnership with the Senior Management Team 

What You’ll Bring 

• Strong experience in managing and interpreting data to drive impact and inform strategy 

• Strategic thinking with the ability to manage multiple projects and deliver results 

• Confident with technology and quick to learn new tools and systems 

• Excellent communication and interpersonal skills to build strong relationships 

• A curious, analytical mindset and a passion for telling the story of our work 

Why Join Us? 

• A flexible, hybrid working model co-designed with our team 

• A supportive, inclusive, and values-driven culture 

• A chance to make a tangible difference in the lives of local families 

• Excellent pension and generous annual leave