External Relations Manager Jobs in Belfast
Can you help us champion the cause of low-income households?
Closing date: Friday 1st November 2024.
The cost-of-living crisis has hit lower income households hard. Many are using high cost credit to meet the cost of essentials. Many are weighed down by debt problems.
We're a registered charity on a mission to improve the way that credit is provided and create better support and solutions for people who are struggling with debt. We conduct high quality research and test out innovative solutions. We're now seeking an External Affairs Lead to ensure we achieve maximum impact.
Working with our Chief Executive, you'll be responsible for developing and implementing our stakeholder engagement strategy and will lead our external communications and engagement, including with respect to Parliamentarians, regulators, funders, and the media.
This a key position in our small but developing organisation, and the role requires a deep commitment to our mission and values. The successful applicant will have a wide range of skills and experience, including with respect to stakeholder engagement, marketing and communications, effective team working and project management.
Job Description
Salary Range: £38,000 to £45,000.
Hours: Full-time, 35 hours per week. Consideration will be given to four day working and other flexible arrangements.
Pension: Company pension scheme with NEST, with employer contributions at 6% of salary.
Term: Fixed for 12 months, with an intention to extend.
Reporting to: Chief Executive.
Location: Remote, but with a requirement to attend physical team planning meetings four times per year in locations around the UK (expenses covered).
Probationary period: 6 months.
Duties and Responsibilities
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Helping to develop our policy positions and approaches, including by preparing draft papers on public policy issues.
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Designing and implementing communications and policy campaigns, developed in conjunction with other members of CfRC’s staff team.
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Supporting launches of CfRC publications by drafting and distributing media releases, utilising social media, and creating clear engagement plans, identifying which stakeholders to engage with and how that can best be achieved.
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Drafting briefings, speaking points and speeches concerning CfRC positions for internal/external stakeholders.
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Representing CfRC in the media and at key external meetings including in Westminster.
- Helping to develop, and subsequently implement our overarching stakeholder strategy, including by monitoring and reporting its outcomes.
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Horizon scanning and working closely with other CfRC staff to analyse legislative/policy/ research initiatives impacting our priorities.
Person Specification
Qualifications and Experience
University Degree (2:1 or above), or equivalent experience, in a relevant field such as Public Policy, Political Science, or wider social sciences (Essential).
Experience of stakeholder management: you have experience of building a stakeholder network and maintaining this. You will be able to design tailored and creative plans of how to best liaise with stakeholders and promote CfRC and its objectives (Essential).
Experience of running media (including social media) campaigns (Essential).
Experience of working with stakeholders, including Parliamentarians and Government, with respect to poverty/ low-income issues (Desirable).
Skills
Demonstrated project management skills: able to develop a plan, drive forward progress with stakeholders, incorporating their feedback, and ensuring plans remain on track (Essential).
Initiative and Collaborative: you are able to work on your own initiative and also collaborate effectively with others as part of a team (Essential).
Excellent communication skills, verbal and written. You have a proven ability to communicate with stakeholders at all levels, write clear and tone-appropriate briefs, and engaging copy for different stakeholder channels (Essential).
Knowledge
Knowledge of current policy issues relating to credit use, financial exclusion, and debt amongst lower income households (Desirable).
Knowledge of, and commitment to, equality of opportunity and anti-discriminatory practice (Essential).
Changing credit for good & improving support for people with debts.
The client requests no contact from agencies or media sales.
LOCATION - Remote with travel required across the UK
Are you looking for an exciting and rewarding new role in 2024? Apply for the Learning and Development Manager role at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
We are seeking a Learning and Development Manager to work with the Director of Partnerships and Federation Development to develop an ambitious learning and development strategy for Emmaus UK.
As a hands-on Learning & Development Manager, you will play a critical role in developing the skills, knowledge, and capabilities of employees, companions, volunteers and trustees across the Emmaus Federation and within Emmaus UK.
Your primary focus will be on developing and delivering effective learning interventions, programs and initiatives that align with the goals of Emmaus and support the growth and development of its people.
You will have the opportunity to make a significant impact on the growth and development of employees, companions, volunteers and trustees, contributing to a positive learning culture, and supporting the overall success of the federation. Your role will involve supporting the development and delivery of strategic plans, programme design and implementation, stakeholder management, and continuous evaluation and improvement of learning initiatives.
This role is home-based, with some travel required across the UK.
Who are we looking for?
We are looking for a high-performing Learning and Development Manager, with experience working in a learning and development role, including experience of delivering training in-person and online to a range of stakeholders.
The successful applicant will be able to deliver effective and engaging learning and development programmes and will have experience of identifying and analysing learning and development needs, developing relevant approaches and evaluating effectiveness, developing a strong culture of continuous improvement across Emmaus UK and the wider federation.
This is an exciting and rewarding role for someone who thrives working with different people and pursuing new opportunities.
What we offer
· £37,878 pro rata (based on a standard working week of 37.5 hours)
· Working hours: 5 days per week, Monday – Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 12pm on Friday 1st November 2024.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Wednesday 13th November.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Role purpose
As part of our strategy, you will be responsible for leading the delivery, direction, and management of our ambitions to empower a more diverse range of young people with opportunities to develop essential leadership and life skills regardless of their background.
You will act as an influential member of the organisation’s Leadership Team to set, establish and deliver the Programmes and Projects Strategy aimed at supporting growth, reach, and impact of Leadership Skills Foundation programmes among underserved and/or under-represented communities and individuals.
In addition to establishing and managing relationships with external stakeholders at national, regional, and local levels, you will work as a pivotal member of the leadership team to embed this area of work across the organisation and benefit thousands of young people across the UK.
This role will require positive and proactive internal working relationships to be created with other teams and colleagues to support organisational objectives and goals.
Main duties and responsibilities
1.Responsible for leading and managing agreed and supported programmes, creating and supporting effective implementation and delivery systems.
2. Empower and equip programme team members, allocating resource to effectively deliver agreed and supported projects and their goals/KPIs.
3. Work collaboratively with partners and stakeholders to successfully influence and deliver agreed programme objectives and key results.
4. Manage agreed programme budgets and forecasting liaising with Leadership Skills Foundation colleagues and funders as appropriate.
5. Responsibility for implementing internal performance metrics to demonstrate effectiveness, influencing programme management, monitoring and evaluation.
6. Ensure all project milestones, contractual and reporting requirements are met to the agreed standard.
7. Develop and present clear insight and analysis to drive the improvement of strategic, business and operational planning and delivery.
8. Develop management practices that support consistent programme delivery and high-quality outcomes.
9. Ensure risk management and mitigation processes are in place across all programmes and communicated effectively.
10. Maintain a working knowledge and up to date awareness of the landscape and audiences the Leadership Skills Foundation works with and aspires to work with.
Head of Department Duties and Responsibilities
1. Implement the “one company” vision/culture and demonstrate its impact.
2. Carry out environmental scanning to recognise opportunities and challenge and formulate appropriate actions to position the Foundation in line with its agreed objectives.
3. Be accountable and responsible as required on projects to deliver the foundation’s vision.
4. Implement and develop appropriate business management capabilities and practice across the organisation.
5. Operationally implement the strategy and set work expectations as agreed by the board and SLT.
People Management Responsibilities
· Research Manager
· Local Delivery Lead
· Working with other Heads of Department whose direct reports will support the delivery of programme goals and activities
Key Relationships
Internal
· Director of Engagement (line manager)
· Direct reports: Local Delivery Lead and Research Manager
· Head of Departments: Innovation; Marketing & Communications; Business Development; Accreditation & Standards; Finance & Customer Support.
· Leadership Team including - Directors of: Innovation & Standards; Finance and Operations, and Chief Executive.
· Innovation Officers
· Finance Manager
External
· Strategic partners including organisations such as Sport England.
· National and regional network and delivery partners.
· Key local delivery centres
Skills, experience and knowledge
Essential
· A proven track record in managing, leading and exceeding purpose-driven complex programmes with challenging targets and timescales.
· Experience of overseeing a portfolio of delivery projects/programmes and supporting individuals/teams to deliver these within time, budget and scope.
· Significant experience of engaging and motivating internal stakeholders and teams and presenting information concisely.
· Confidence to act as the key contact point and ambassador for delivery programmes and Leadership Skills Foundation.
· Familiarity with setting and delivering operational workplans and working collaboratively with teams to achieve them
· Experience of senior decision making, leading a department or project team.
· Experience of proactively and effectively establishing and managing stakeholder and partner relations.
· Analytical thinking and evaluation skills
· Strong interpersonal and communication skills with the confidence and ability to adapt styles to manage up, down, and across peer groups.
Desirable
· An understanding of resource planning requirements
· Process improvement and change management experience.
· Experience of collecting, analysing, interpreting, and presenting data and insight.
· Experience of programme innovation, development, and design
· An understanding of the sport and physical activity landscape in the UK.
· Experience of informal education or skill development programmes
· Experience of risk oversight.
Personal qualities
· A confident, collaborative leader that wants to make a positive social difference.
· Pro-active with the ability to work on own initiative collaboratively and independently.
· Effective and confident communicator.
· Adaptable to operational requirements with an openness to give and receive constructive feedback as part of a growth mindset.
· A creative, problem solver with a focus on the individuals and groups benefitting from our programmes.
Full driving license and ability to drive is required
The client requests no contact from agencies or media sales.
The Policy and Campaigns Manager is responsible for leading on CLAPA’s campaigning and policy work across the UK. This is a new direction for CLAPA and a key part of the role will be to develop a clear strategy and action plan to ensure a focused and targeted approach to this area of work.
The post-holder is responsible for ensuring that work is delivered to the highest standard and that the wider staff team and board of trustees are kept informed on progress and development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here at Action For Humanity (AFH), we are looking for an Advocacy & Policy Manager to join us. You will join us on a full-time basis and in return you will receive a competitive annual salary of £40,000 to £45,000. This role is remote but based in London.
AFH is an NGO that provides aid and assistance to people affected by natural and man-made disasters. Our vision is a world of crises-resilient communities. Our mission is to mobilise and respond to emergencies and critical needs through humanitarian, development and peace-building action, helping affected communities survive, recover and build a better future.
AFH has taken a leadership role on advocacy for the ongoing conflict in Gaza and has a long history of being a thought leader on the humanitarian crisis in Syria. In order to help achieve this goal, AFH is recruiting an Advocacy & Policy Manager, where the successful candidate will report directly to the Director of Communications, manage and strengthen AFH’s advocacy campaigns, and develop and build networks to support our advocacy efforts. The Advocacy & Policy Manager will also be the focal point between the organisation and policymakers, in the UK and beyond.
The Advocacy & Policy Manager will advocate the humanitarian needs stemming from the crises in Gaza, Syria, Yemen and other contexts in which the organisation works. They will convey the voice from the ground, to various external audiences, and will build a presence there to promote the organisation’s work, which is rapidly evolving and is entering newer phases.
Your accountabilities as our Advocacy & Policy Manager will include the following:
Building external relations
- Lead on creating and executing an Advocacy strategy and relationship-building plan to ensure AFH is well connected and respected amongst key stakeholders including politicians, policy makers, governing bodies, other NGOs, etc. Regularly seek new opportunities to enhance external relations.
- Represent AFH in advocacy meetings, humanitarian coordination and other forums, conferences, events, and working groups, leading as many as possible.
- Build and maintain AFH’s relationships with influential people and authorities, including politicians and Governing bodies. Facilitate supporting regular and meaningful engagement with them.
- Build and maintain relationships with regional advocacy groups in and around Palestine, Syria, Yemen and other contexts.
- Position AFH as influential in public debates on Palestine, Syria, Yemen and other countries where AFH works, making AFH a resource for journalists and other key stakeholders covering related issues.
- Keep abreast of regional advocacy groups in and around Palestine, Syria, Yemen and other contexts.
Supporting internal stakeholders
- Guide and advise AFH’s head and field offices on advocacy issues and trends.
- Support our field offices with Advocacy capacity building and enhancing business development, partnerships, and institutional funding.
- Support the head office with enhancing business development, partnerships, and institutional funding, through targeted external stakeholder engagement and improving the technical branding of Action For Humanity in the eyes of potential partner institutions.
- Identify advocacy opportunities by working with the wider Communications and Marketing departments in the writing, editing, commissioning and disseminating of press-releases, op-eds, statements etc., to secure coverage of the organisation’s work across the media spectrum.
- Collaborate with the Marketing team to create interesting and engaging multimedia content to ensure the organisation’s marketing and brand strategies incorporates our advocacy position.
- Provide analysis to the CEO, Director of Communications and other stakeholders, including inputs and talking points for meetings, as required.
- Promote a principled approach to advocacy, policy and external relations among relevant internal stakeholders, and ensure that external messaging is evidence-based and driven by field realities.
General
- Closely monitor the evolving humanitarian and political context in the Middle East, Asia and Africa, particularly where AFH currently operates, and disseminate written and verbal updates and analysis in a timely manner to internal and external stakeholders.
- Produce high quality public and private policy and advocacy materials including letters, briefing notes, position papers, and advocacy reports.
- Build up AFH’s advocacy work in relation to domestic programmes.
- Promote the advocacy positions of the Syria Relief brand as well as the Action For Humanity brand.
What we are looking for in our Advocacy & Policy Manager:
Education
- Degree (or equivalent) in relevant field i.e., International Development, International Relations, Public Relations, Economics, Politics.
- Evidence of sector-specific continuous professional development.
Experience
- Strong experience and track record in an advocacy or similar role.
- Experience in building strong relations and networking with key staff within various UN agencies, especially I/NGO, Forums, UN, OCHA meetings and with local ones.
- Collaborating in multi-national organisational problem solving, operations in complex organisations.
- Active participation with I/NGO Forums desirable.
- Understanding of UK political and media landscape.
Skills & Attributes
- Excellent communication and presentation skills.
- Excellent analytical and interpretive ability.
- Team player with a positive, can-do attitude; comfortable with continuously changing priorities in a fast-paced environment.
- Strong IT skills (programmes such as MS Office, Outlook and PowerPoint).
- Ability to balance multiple priorities in a fast-paced environment.
- Willingness to work variable hours, occasional weekends and evenings, and to travel both nationally and internationally.
Languages
- Strong written and spoken English
- Written and spoken Arabic (desirable)
Location
- This is a remote role but the successful candidate must be in London.
Benefits of joining us include:
- A salary of £40,000 to £44,000 per year depending on experience;
- 25 days’ holiday allowance + your birthday off + bank holidays;
- Matched pension contributions;
- Remote and flexible working arrangements possible;
- Opportunities for frequent travel within and outside the UK. AFH’s Head Office is in Manchester, most activities for the role are in London, and there will be opportunities to go on international deployment/field visits, where appropriate;
- Enhanced sick, maternity/paternity pay;
- Structured annual performance development review process, which informs annual salary reviews and involves training and development provision;
- EAP which includes access to free 24/7 helpline, counselling, and legal and financial advice;
- Hundreds of discounts and special offers, for shopping, dining out, joining a gym, and more;
- Annual away days/retreats involving training, teambuilding, outdoor and social activities;
- Subsidised sports and social activities.
This would be an ideal role for an Advocacy & Policy specialist who is passionate about AFH’s causes. We are looking to appoint this role ASAP and will be reviewing applications on a rolling basis, so for the best chance of success please apply today – we would love to hear from you.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Action For Humanity also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications Manager
We are looking for an experienced Communications Manager to work for an important international charity.
Position: Communications Manager
Location: Remote
Contract: Initial fixed term of 12 months, with the potential to extend
Hours: Full-time (part-time or job-share arrangement considered)
Salary: £40,000 - £45,000 per annum, depending on experience
Closing Date: 13th October 2024
Please note that candidates for this role must have the right to work in the UK, and will be asked to provide evidence of this, we are unable to sponsor people who do not currently have the right to work in the UK.
About the Role
The Communications Manager role requires exceptional communications leadership that marries 1) charitable work in fascinating but complex places, 2) commercial marketing and PR, 3) internal communications that have the power to bring our disparate and culturally diverse teams together and 4) empowerment for artisan voices.
All of this with an exceptional eye for aesthetics. We work to protect and promote creativity, and the artisans we work with create beautiful pieces of work. For any communications output, there can be no compromise on creativity or aesthetic. Creativity and beauty are what we foster on the ground, and this should shine through in any aspect of our communications and work.
Key responsibilities include:
- Contribute to advocacy for the global communications strategy with TM leaders and teams across our regions, ensuring it is implemented consistently.
- Engage and rally communications colleagues working in our regional teams to support the implementation of our global communications strategy wherever we work.
- Assess where capacity globally is lacking and help to build capacity where it is needed to realise the organisation’s global communications strategy, through training, mentorship and other forms of support.
- Participate in annual strategy review, with a view to optimising alignment with key brand objectives.
- Take ownership of international media enquiries and act as an advisor to the senior team and regional comms departments, in relation to press interest or opportunities.
- Foster appropriate media and press relationships and partnerships to promote the work of the organisation Mountain around the world.
- Using the global communications strategy, lead review and update of our key global digital communications channels and platforms, including the website, social media and newsletters.
- Review communications procedures and brand guidelines across the countries the organisation is active in, and work with in-country communications teams and management to update or create new procedures and guidelines in line with TM’s global strategy.
About You
We are looking for a Communications Manager with natural leadership qualities and an ability to build teams, whether directly under their management or within the wider organisation. You must have the ability, experience and judgement to work autonomously where required.
Key skills required for this role:
- Experience in a generalist communications role within a complex multi-national organisation.
- Experience in leading the implementation of a communications strategy.
- Demonstrable experience of high-quality copywriting in an organisation with complex messaging, and multiple diverse audiences.
- Experience writing, producing and managing social media strategies. Organic and paid.
- Experience in building press relationships and the ability to advise the senior team on how to manage press interest.
- Experience in developing stakeholder relationships both internally and externally.
- Experience in managing events and or tradeshows.
- Attested leadership in communications.
About the Organisation
The employer is a British charity that was founded in 2006. We believe artisanal heritage matters and has the power to transform lives. We support artisans to thrive and to revitalise traditions in regions of the world where artisanal heritage is endangered, and to connect people through heritage.
The employer is a fast-growing organisation with offices in Afghanistan, Myanmar, Saudi Arabia, and the Levant, and with over 400 international and local staff members worldwide. We combine a cultural heritage focus with a wide scope of activities; we support artisans to help revitalize their traditions by any means necessary, and to connect people across the world through heritage. The places where we work are complex and sometimes affected by conflict. They can generate significant media and public attention but also remain poorly understood.
You may have experience in areas such as: Marketing, Marketing and Communications, Communications, Digital Communications, Email, Marketing Manager, Marketing and Communications Manager, Communications Manager, Digital Communications Manager, Campaigns, Campaigning, Media, External Affairs
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Trade and Regulations Policy Manager will play a leading role in IAPB’s Global Advocacy Team, developing new advocacy strategies and campaigns linking eye health and international trade and regulatory issues; and leading IAPB’s relationships with key organisations such as the International Labour Organisation (ILO). It will include emerging work on tariffs and taxation, including their impact on the import of essential eye-health devices such as spectacles. It will involve advocacy engagement with organisations such as the World Customs Organisation, WHO, the European Parliament and businesses.
Please ensure you apply with a CV and Covering Letter.
IAPB is the premier eye health body which brings together a unique network of members and membership bodies from across the world.
The client requests no contact from agencies or media sales.
Position: Policy, Public Affairs and Campaigns Manager, Northern Ireland
Type: Full time (35 hours per week)
Contract: Permanent
Location: Office based in Belfast, Northern Ireland with flexibility to work remotely
Salary: Starting from £35,020 per annum plus excellent benefits
Salary Band: Band 2*, Profession/Technical
*you’ll start at our entry point salary of £35,020 per annum, increasing to £37,209 after 6 months service and satisfactory performance and to £39,398 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re recruiting for a Policy, Public Affairs and Campaigns Manager to join our team in Northern Ireland.
We’re looking for an enthusiastic individual with experience in shaping policy and the ability to communicate the position of the MS Society in Northern Ireland and to develop its profile to a wide range of audiences.
You’ll also act as a spokesperson for the MS Society in Northern Ireland and play an important role in developing our strategic approach to supporting people affected by MS. Helping us to ensure that our priorities align with the needs and aspirations of the MS community.
We’re looking for the successful candidate to be able to demonstrate that they understand the challenges that people with MS face. You’ll be mobilising the MS Community in Northern Ireland to make a powerful case for continued improvement in the treatment, care and support of people living with MS.
You’ll be enthusiastic and passionate about the work we do, forge strong partnerships with key stakeholders and represent the MS Society at key meetings and events in Northern Ireland.
This is a fantastic role for someone who understands the political and policy environment in Northern Ireland, enjoys taking a strategic and operational lead and enjoys leading powerful campaigns.
Closing date for applications: 9:00 on 14th October 2024
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
- Newly created Head of Public Affairs and Stakeholder Engagement
- Exciting opportunity to join the Enforcement Conduct Board
About Our Client
It is an exciting time to join the Enforcement Conduct Board (ECB), which is a newly created organisation established to provide independent oversight of enforcement agents (formerly known as bailiffs) and the enforcement industry.
The ECB was formally launched in November 2022. Our mission is to ensure that all those who are subject to enforcement action in England and Wales are treated fairly.
Job Description
Head of Public Affairs and Stakeholder Engagement
Role:
The ECB, which operates independently of both the industry and the Government, has a mandate to ensure fair treatment and appropriate protection for people subject to action by enforcement agents.
This is a newly created role that will play a key part in leading the organisation and driving forward the ECB's mission. The postholder will be responsible for building and delivering a comprehensive and impactful public affairs and stakeholder engagement strategy and help to lead the wider organisation as a member of the leadership team.
The role will involve:
- Lead the ECB's Public Affairs and Stakeholder Engagement function, including line management of a small team
- Developing, owning and implementing an overall Public Affairs and Stakeholder Engagement Strategy
- Taking ownership of and delivering the ECB's Government relations strategy
- Influencing ministers, officials and MPs across government and across parliament to build strategic support for the ECB's mission and build the case for giving the ECB legal powers.
- Developing and delivering a systematic and impactful strategy and process for the ECB to build productive relationships across our wide spectrum of stakeholders (e.g. debt advice sector; enforcement industry; creditors; government departments; judiciary; other regulators etc)
- Representing the organisation/acting as spokesperson with media, at conferences and in meetings with key stakeholders
- Public Relations and Media (National, Sector and Trade) - responding to reactive media requests, developing proactive projects and campaigns, developing & maintaining relationships (with key journalists and teams across all relevant media) and media scanning
- Leading the wider organisation, as a member of the executive leadership team.
The Successful Applicant
Head of Public Affairs and Stakeholder Engagement
Essential Skills and Experience:
- Proven track record of strategic leadership of public affairs and stakeholder engagement
- Experience of leading successful public affairs strategies for other organisations
- Experience delivering successful public information campaigns
- Confident managing national media requests and leveraging the national media to support organisational objectives
- Excellent verbal and written communication skills.
- Adept at managing relations with non-executive Board members
- Excellent leadership skills with the ability to motivate and inspire those you work with
What's on Offer
Head of Public Affairs and Stakeholder Engagement
Permanent opportunity
Salary: £70,000-£80,000 (depending on skills and experience)
Remote position with travel within the UK c. 2-4 days per month
Benefits
Annual leave entitlement of 25 days in addition to statutory bank holidays, increasing by one day for each full year of employment, up to a maximum of 30 days.
A defined contribution pension scheme (with an employer's contribution of 1.5 times the employee contribution) and a forward-thinking set of family policies (covering enhanced maternity, adoption, partner and parental leave)
Application Process
Please submit a CV and cover letter (Please submit this as one word document)
Deadline: 9am on Tuesday 15th October 2024
Our Commitment
The ECB is dedicated to fostering a diverse and inclusive work environment where every employee feels valued, respected, and empowered to bring their unique perspectives and experiences to the table. Our inclusive culture ensures that all voices are heard and that every team member has the opportunity to thrive and grow. Accessibility and Adjustments
We are dedicated to providing reasonable adjustments throughout our recruitment process and will strive to accommodate your needs. If you have any specific requirements, please contact Brighde N-Luxmoore London - Public Sector and Government
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
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Actively Interviewing
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About Lepra
Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We have just finalised our new Global Strategy for 2024-30, which will guide us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.
Job Context
Our new Global Strategy introduces some new approaches and priorities to our work, including: our first ever global Theory of Change (ToC), the most detailed Monitoring, Evaluation, Accountability and Learning (MEAL) approach ever, and a sub-strategy dedicated to research, innovation and technology: the Global Research, Innovation and Technology Strategy (GRITS). With the finalisation of the new strategy, and as part of our ongoing commitment to improving our impact and efficiency, we are now seeking a consultant to provide specialised research support and technical advice.
Job Purpose
The primary objectives of this role are to lead the transitional phase of the GRITS, creating a detailed operational plan for its implementation; support the management of the existing research portfolio ensuring technical soundness, budget adherence and timely delivery; establish a sustainable pathway for research expertise to be led by in-country professionals.
Working Relationships
- Reports to Lepra UK’s Director of Programmes and Advocacy
- Day-to-day management liaison with the Director of Programmes and Advocacy and team members of Lepra’ sister organisation in India, LEPRA Society
- Close working links and collaboration with UK Fundraising, Communications and Finance teams
- International travel as needed for programmes oversight and support, and external representation.
Key responsibilities
Strategic Leadership
- Lead the transitional phase of the GRITS.
- Identify and address any gaps or challenges in the current strategy.
- Collaborate with stakeholders to ensure alignment and smooth transition.
- Support Programmes in the design of new projects / programmes by ensuring proposals submitted are technically sound and capitalize upon learning. Lead on ethical approval applications.
- Support Programmes in identifying, maintaining and growing academic / research -related partnerships, according to Lepra’s strategic interests and capacities
- Serve as a focal point for external research contacts that have an interest in people affected by leprosy and LF.
Operational Plan Management
- Develop a comprehensive operational plan for the rollout of the strategy.
- Establish the initial GRITS processes including the Go no Go; steering group established and functioning.
- Define clear timelines, milestones, and deliverables.
- Ensure the plan is realistic, achievable, and aligns with the charity’s objectives and resources.
Support Existing Research Profile
- Review and support ongoing research projects.
- Ensure all research activities are technically sound, within budget, and on time.
- Provide technical guidance and support to research teams.
- Provide ongoing mentoring and coaching to staff and partners.
- Ensure that data sets and tools are appropriately designed and employed.
Pathway to Sustainability
- Create a sustainability plan to ensure research expertise is transitioned to and led by in-country professionals.
- Develop capacity-building programmes for local researchers and institutions
- Establish mentorship and training frameworks to support local leadership in research.
Stakeholder Engagement
- Engage with internal and external stakeholders, including donors, research institutions, and community leaders.
- Facilitate collaboration and partnerships to enhance the research profile and strategy implementation.
- Ensure transparent and effective communication throughout the transition process.
Monitoring and Evaluation
- Develop and implement a monitoring and evaluation framework to track progress and impact of the strategy.
- Regularly report on progress, challenges, and achievements to the Lepra’s leadership team.
- Adjust plans and strategies based on feedback and evaluation results.
Safeguarding
- Support the implementation of newly developed processes in relation to the Prevention of Sexual Exploitation & Abuse (PSEA) and Safeguarding (SG).
- Ensure safeguarding measures are integrated into all project activities.
Technical advisory
- Guide and advise on the implementation of leprosy and LF control tools and approaches, specific healthcare models and/or health solutions in partner countries, when appropriate and according to Lepra and donor standards.
- Provide strategic and technical advice on the development and roll-out of country programmes as well as the overall leprosy / LF programme in Lepra.
Monitoring, evaluation and impact
- Advise the programmes team on the development of appropriate results frameworks, objectives, outputs, indicators and Key Performance Indicators (KPIs) and support the analysis of Lepra datasets. Advise the HPMEL on analysis of Lepra datasets. Provide technical inputs to Lepra’s reports, according to Lepra’s needs.
Person Specification
Qualifications
Essential
- Relevant degree level of education
Desirable
- Relevant post-graduate qualification
- Relevant professional health-related qualification
Knowledge and Experience
Essential
- Extensive knowledge of global health issues and an up-to-date familiarity with issues and practice in the international development sector
- Substantive experience in designing and leading research projects and of communicating research results to different audiences
- Ability to analyse quantitative and qualitative data using a range of different approaches and software and to present this information so that it may be easily interpreted by different users and audiences
Desirable
- At least ten years’ experience as a health advisor or researcher, preferably gained with an overseas development organisation or in academia, in a similar health focused role
- Familiarity with data visualisation tools and packages
- Experience with the concept and use of dynamic datasets
Skills, Attitudes and Personal Qualities
- Strong research administrative skills, specifically excel; STATA; SPSS; Nvivo and significant experience in MS Office packages
- Excellent attention to detail, and organisational and time management skills
- Excellent interpersonal skills, verbal communication skills, and confidence at presenting and representing at international global to a wide range of stakeholders
- Ability to work independently, be flexible and prioritise workload.
- Ability to travel within the UK and overseas
- Permanent resident and legal rights to work in the UK.
This role will play a key role in delivering our ambitious policy influencing programme, helping to develop and advocate for the policy changes needed to reduce, prevent and eventually end the need for food banks in the UK. It will focus on developing Trussell policy positions in either employment support (especially for people with barriers to work) or disability and sickness benefits. The role will also lead the development and implementation of influencing plans in that policy area.
Role responsibilities
·Lead the development of policy solutions and positions
Leading the development of credible policy positions and implementable recommendations in the specified policy area - either in relation to employment support and conditionality, particularly for groups facing significant barriers to work including disabled people and single parents; or in relation to the disability benefit system, particularly Personal Independence Payments and the Work Capability Assessment.
Working with the Policy and Public Affairs, Network Operations and Participation teams to ensure our policy influencing has a robust evidence base.
Where appropriate, developing policy in collaboration with food banks in Trussell’s network and lived experience partners. Building on success of existing participatory work to ensure it is rooted in the lived experience of individuals affected by poverty. This includes ensuring an ethical approach to policy development in line with our values.
Working effectively with other expert partners to strengthen policy development and build alliances to support influencing, including project management and oversight of joint policy development and positions.
·Planning and delivering impactful policy activity
Leading the development of an influencing strategy for the policy area aligned to a theory of change. Ensuring policy outputs are timely, high-quality and support engagement with key audiences, including national and local governments across the UK. Co-ordinating responses to reactive work in areas, including policy consultations, activity in Parliament, in the media or in response to network requests.
·Developing policy narratives and key messages
Co-ordinating the development of the narrative and key messaging in the areas, maintaining a key message bank, with tailored lines for target audiences as needed.
·Representing Trussell and promoting the organisation’s policy positions to external stakeholders
Working proactively with Research, Public Engagement and Network Operations teams to identify opportunities to promote the organisation’s policy positions and recommendations to key audiences. This could include presenting at policy and campaign events, workshops with food banks and media interviews.
·Building and managing strong relationships with key external stakeholders
Developing relationships, partnerships and networks to help raise the profile, credibility and influence of the Trussell Trust and our policy positions in the specified policy area, including with relevant policy makers, politicians, civil servants, sector partners and church-related organisations working in key policy areas.
Person Specification
Technical skills and minimum knowledge:
· Track record of successfully developing policy solutions, including credible and implementable proposals in either the area of either employment support or disability and sickness benefits.
· Track record of successfully influencing politicians and key decision-makers to achieve strategic goals at different levels of government.
· Track record of delivering strategic policy influencing activity based on robust evidence, from development to evaluation.
· Demonstrates a detailed understanding of policies in relation to either employment support or disability benefits and the impact on UK poverty and hunger. Can explain policy motivations of main political parties and can advise on how to influence them most effectively on either area.
· Demonstrates an understanding of effective policy development and influencing, including knowledge of the machinery and structure of government (UK, devolved, local) and experience of informing campaigns activity to mobilise support for policy change.
· Excellent written and oral communication skills, particularly in demonstrating enthusiasm and experience when communicating complex topics to non-specialist audiences.
Behaviours and competencies:
· Works collaboratively, managing challenges in a constructive manner
· Balances competing priorities and work to tight deadlines
· Demonstrates a dedication to the values of the Trussell Trust
· Demonstrates empathy for people from disadvantaged, marginalised or socially excluded backgrounds
· Role models inclusive behaviour, values and leadership
Key Stakeholders
· Wider Policy and Research department, including Senior Research Manager and Senior Policy Partnerships and Campaigns Manager
· Network Operations directorate, in particular, policy and public affairs and network leads for Scotland, Wales, and Northern Ireland
· Organising and Local Mobilisation department
· Participation team
· Public Engagement and Strategic Communications directorates
· Key UK Government departments and local authorities in England
· Policy partners e.g. policy colleagues working in key sector organisations
· Food bank network
Our Values
Trussell is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued. We welcome people of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with an international charity in their search for a Corporate Resources Coordinator who will provide pro-active, generalist and comprehensive operational, governance and HR administrative support to all staff.
This is a part-time (21 hours per week) role, on a 9-month FTC, offered remotely.
Reporting to the Senior International Finance and Operations Manager, the Corporate Resources Coordinator will support in all operations (including facilities, compliance and IT). The postholder will help source IT equipment, overseeing the smooth running of the Google platform, ensuring compliance. The successful candidate work as work to support both the HR and Governance administration, such as managing meeting timetabling and assisting with staff communication activities.
To be successful, you will have worked within a varied administrative role, with operational and IT responsibilities. You will have experience in working with external suppliers, with knowledge of administration systems, with Google Apps experience desirable. You will able to prioritise your workload and manage multiple tasks simultaneously, with effective communication skills.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
The hiring managers are reviewing applications on a rolling basis, please initially submit a CV to learn more, and ensure you don’t miss out.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic, experienced programme coordinator to lead our Travelling with Confidence grant, engaging and empowering disabled people, promoting independent mobility, using rail and connecting modes. Working with our members and partners you will coordinate and support the delivery of this important programme, helping to ensure it is participatory, empowering, effective and well-evaluated, while sharing learnings and building a lasting legacy.
Responsibilities
Programme coordination, delivery and monitoring and evaluation:
- Ensure good coordination and communication between delivery partners and support their high-quality delivery in line with timeframes and requirements, including via steering group meetings and individual support.
- Offer support, guidance and ideas to our delivery partners to assist their work, helping them to build capacity and confidence and meet their objectives. This includes support to engage with, and draw on the experiences, ideas and voices of disabled people.
- Support delivery partners in establishing co-creation principles and empowering ways of working for their projects, and drawing up theories of change, drawing on good practice and expertise.
- Work with stakeholders at all levels to facilitate positive collaboration and help develop our wider network while supporting project objectives and raising awareness about this work.
- Produce communications content to support project delivery, such as case studies and blogs, and work with our Communications and Policy team to promote the programme, its achievements, and amplify the voices/views/needs of the disabled people engaged.
- Set up and run an accompanying small grant fund (using/adapting our existing processes and systems) for other community rail partnerships/groups to deliver travel confidence initiatives with disabled people. Provide similar support and advice to those grant-funded to that offered to the core delivery partners, in line with their needs.
- Support monitoring, data collection and meaningful evaluation by all core and grant-funded delivery partners, ensuring this is in line with project reporting requirements, and serves our goals around legacy-building and empowering those involved.
- Monitor and review project objectives, troubleshooting any issues in a timely manner.
- Financial management of the grant budget, managing internal (Community Rail Network) budget spend as well as monitoring the delivery partner budgets in partnership with the project leads, ensuring these are in line with agreed grant funding.
Grant administration, reporting and liaison
- Maintain and develop relations with our grant provider, ensuring we meet reporting deadlines and other requirements (such as attendance at progress meetings).
- Work with project partners to agree the data set requirements and outcome parameters for evaluation, and provide suitable reporting tools.
- Completion of grant reports and financial statements, including coordinating and reviewing project delivery data (from project partners).
Evaluation and legacy building
- Produce guidance and tools to support wider delivery across community rail and beyond, working with our member support and communications teams.
- Work with colleagues, members and partners to raise wider awareness about the project and its findings and build a legacy. This includes set up and delivery of a member webinar (with support from the events team) to share project experiences.
Team and partnership working (as relevant and appropriate)
- Contribute to the wider objectives and development of Community Rail Network by sharing project progress and learning and offering advice and input. Work with our member support & development team to help embed lessons from the project and improve our ongoing support for members on rail confidence initiatives and the involvement and empowerment of disabled people.
- Feed into our senior team on strategic insights and ideas emerging from the programme to help us advocate for more inclusive, confident (rail) travel for disabled people.
- Attend, and support, community rail events (internal and external) to develop knowledge and understanding of the movement and its role.
- Contribute to the development of our internal systems (e.g. spreadsheets, CRM) such as by data capturing relevant contacts and details.
- As a member of the Community Rail Network team, assist with more general work as needed.
Skills and competencies
- A proven track record in project management, including coordinating between multiple delivery partners and ensuring project/funding requirements are met, and supporting/overseeing effective monitoring and evaluation.
- Demonstrable experience in supporting community projects, ideally related to inclusion and mobility, including working with disabled people.
- A good understanding of and confidence using community engagement, local communications, project planning and evaluation techniques.
- The ability to collaborate and communicate with community groups and other local partners, draw on their views and expertise, and support them to deliver effectively.
- Excellent interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive, and a great team player.
- A proven ability to bring partners and groups together, develop and maintain mutually-beneficial partnerships, deliver joint activities, and form professional networks.
- Good writing and analysis skills, with the ability to draw on quantitative and qualitative evidence, produce case studies and reports.
- Awareness of accessibility, social mobility and social inclusion issues, and an appreciation of the importance of rail, sustainable travel and mobility to communities and disabled people.
- A demonstrable ability to manage time effectively and juggle a range of activities in an organised, professional, productive manner, including planning and scheduling, coordinating with colleagues and partners, and bringing projects to fruition.
- Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results.
- IT literate with a good working knowledge of Microsoft Office, the internet and social media.
Other information
Location: This post is home-based, but with some travel (including occasional overnight stays) for project meetings, events and external meetings. Applicants will need local access to a train station to enable rail-based travel for work as needed.
Additional benefits: Flexible working patterns available 25 days’ annual leave plus bank holidays; pension with employer contribution of 3%; flexi-time working (core hours 10am-3pm); access to Employee Assistance Programme.
This is a fixed term contract and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people, who meet the skills for this role, and support positive representation within our workforce. We will provide reasonable adjustments for interviews as required.
We are committed to being a flexible, supportive, inclusive and understanding employer.
Please provide your CV and a covering letter of up to two sides of A4, by 09:00, Monday 14 October 2024, summarising, with evidence, how you match the role specification and why you are interested in this position. Please include a daytime phone number and an email address and identify your notice period in your cover letter. Due to limited resources, we cannot provide feedback to candidates not invited to interview.
Online interviews are scheduled for Thursday 24 October 2024, although we are actively interviewing and may recruit before this date.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Pharmacist Support, crowned Small Charity of the Year 2023 at the Association of Charitable Organisations awards, is looking for a dynamic and driven individual to become their Finance and Operations Director & Deputy Chief Executive.
Who Are We?
We’re the profession’s independent charity, providing vital support to pharmacists, former pharmacists, and pharmacy students. Over the last five years, we’ve undergone transformational changes and are now gearing up to deliver our next five-year strategy, driven by our wellbeing-focused vision and mission.
What’s the Role?
As the Finance and Operations Director & Deputy Chief Executive, you’ll play a pivotal role in ensuring that Pharmacist Support is financially sustainable and operationally efficient. This is a hands-on role for a "doer" who thrives in a fast-paced environment. You’ll work closely with our Chief Executive, Senior Management Team, and Board of Trustees to help steer the charity toward continued success.
What We’re Looking For:
· A passionate, forward-thinking individual with finance expertise
· Someone with a problem-solving mindset with experience in a charitable/not for profit organisation who may be looking for their next step
· Strong people and stakeholder management skills with a collaborative, inclusive approach.
· A desire to work in an agile and dynamic organisation where innovation is encouraged and your contributions make a difference.
Why Work for Us?
At Pharmacist Support, we pride ourselves on having a great culture where people matter. We are committed to promoting equality, valuing diversity, and creating an inclusive environment for all. We offer flexibility, support your professional development, and foster a wellbeing-focused workplace.
How to Apply:
Ready to take on this exciting challenge? To apply, please complete the application form. CVs will not be accepted.
If you’d like to have an informal chat before submitting your application, feel free to email us, and we’ll arrange a conversation. Application deadline: 12 noon, 15th October 2024. Interviews will take place on 31st October 2024 at our Manchester office.
Make your next career move count – join us and help shape the future of our charity!
The client requests no contact from agencies or media sales.
Job Title: Systems Analyst (Salesforce)
Salary: £43,000
Contract Type: Permanent, ideally, full-time (35 hours per week) although part-time or flexible hours may be considered
Working location: Home based. The post holder should expect to come into the London based office a maximum of three days per quarter.
Reporting to: Systems and Data Manager
BACKGROUND
The latest research suggesting that the number of children and young people at risk of hunger has rocketed to three million means that one in five children don't have enough to eat.
When a child is too hungry to learn, when they’re aching for something to eat, they can’t concentrate. They can’t absorb information. Big feelings and worries can be impossible to control. They fall behind in their studies.
Magic Breakfast provide a nutritious and filling breakfast to over 200,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma.
Magic Breakfast are ambitious to grow our impact to remove hunger as a barrier to learning for all children and young people in the UK. To do this, we need to continue to grow our fundraised income, of which new corporate income is a significant element.
JOB PURPOSE
We are seeking a Salesforce expert who is looking for an exciting opportunity to play an instrumental part in the implementation and ongoing development of Magic Breakfast’s technology and data transformation. In this multi-faceted position, you’ll lead on shaping scalable solutions that will enhance operational efficiency and enable accurate data-driven decision making.
Your expertise will be critical in shaping how the organisation gathers, analyses and utilises data to automate workflows, generate reports and dashboards, and ultimately achieve our strategic objectives.
KEY RESPONSIBILITIES:
System analysis and development
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Lead on the development and optimisation of the organisation’s Salesforce environment to meet evolving business needs and enhance operational efficiency
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Collaborate with internal stakeholders to identify requirements and translate them into scalable Salesforce solutions
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Provide expert advice and guidance to influence and shape solutions that effectively handle data collection, data aggregation, workflow automation, and reports utilising Salesforce
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Support the integration of Salesforce with other systems in the organisation’s infrastructure (for example, Business Central, FormAssembly, fundraising platforms etc.)
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Contribute to the delivery of business process automation roadmap to support organisational objectives
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Gather and analyse information and feedback to support future development phases of the solution.
System administration and user support
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Provide support for core services by handling incidents, undertaking investigation, working with colleagues to confirm bugs and providing clear and timely communication with users; triaging points for escalation to the Systems and Data Manager
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Create and maintain a comprehensive Salesforce backlog, prioritising enhancements, bug fixes, and feature requests while ensuring effective management of technical debt to maintain system health and scalability
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Lead contact for day-to-day relationship with external Salesforce support partner; escalating to the Systems and Data Manager where necessary
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Monitoring and governing day to day user activity
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Reporting on platform health and user engagement
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Keep up to date with technological advancements and proactively make suggestions for improvements
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Create technical documentation and deliver training across various levels of Magic Breakfast.
General:
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Contribute to team meetings, sharing best practice and supporting team members where necessary
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Help to maintain a positive working environment, keeping the vision of Magic Breakfast at the heart of everything we do
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Uphold a culture that encourages curiosity, continuous improvement, optimism, and a steadfast commitment to social impact
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Work collaboratively across the organisation more widely to build good working relations across the organisation and provide ad-hoc support to other teams and members of staff
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Adhere to all Magic Breakfast policies and procedures
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Ensure that all activity is compliant with current legislation, GDPR and child safeguarding requirements
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Participate in occasional work-related events at external venues and perform support related activities as required be willing to undertake occasional work outside of regular office hours and UK travel
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Undertake any other duties commensurate with the role
PERSON SPECIFICATION:
Skills and abilities
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Excellent communication skills to collaborate effectively with both technical and non-technical stakeholders
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Strong analytical and problem-solving skills to identify roadblocks and develop innovative solutions
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Keen eye for detail to ensure data accuracy and consistency
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Strong organisational skills to prioritise and manage multiple tasks and meet deadlines effectively
Knowledge and experience
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Significant experience and in-depth knowledge of Salesforce administration, system analysis and development; nonprofit success pack or Nonprofit Cloud specific experience desired but not essential
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Candidates will be expected to have experience and preferably Salesforce Administration qualifications with demonstrable experience in:
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developing Salesforce automations (Flow) with demonstrable impact on improving operational efficiencies and business processes
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translating business requirements into scalable Salesforce solutions
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working with API endpoints and of data mapping
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creating process documentation and training material
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delivering demonstrable benefits to organisations through Salesforce development
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developing and training team members to share Salesforce knowledge.
Other
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Passion for Magic Breakfast’s mission of ensuring that no child is too hungry to learn.
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Shared commitment to our values and active contributor to our enabled and empowered culture
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
Please click below for our job pack
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast. com
Shortlisting - 8th - 10th October
Interview 1 - 16th - 17th October
Interview 2 - 24th October
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.