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Contract type
Permanent
Location
Whittington
Hours
37.5 hrs Full time, site based
Annual salary
D1 £31,168.36 to D3 £38,129.42
Review date
19/04/2026
The postholder integrates people, place and process by connecting operational delivery with governance and strategic oversight; to protect patient dignity through environmental standards, ensure regulatory compliance, and drive patient and family experience assurance.
The aim of the role is to ultimately ensure safe, compliant, dignified and high-performing environments that actively support patient care delivery and staff workplace experience.
The role provides managerial oversight of the Clinical Facilities Coordinator and Support Facilities Coordinator, ensuring clarity of standards, regulatory compliance, cost control and service resilience.
In summary, the Facilities & Patient Experience Manager is accountable for:
Key to the quality of service we provide, this role requires a proactive approach, visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist.
Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice.
Qualifications
Essential
·Recognised Health & Safety qualification (e.g. IOSH Managing Safely or NEBOSH General Certificate).
·Evidence of formal training in Infection Prevention & Control principles.
·GCSE (or equivalent) English and Maths.
Desirable
·IWFM (Institute of Workplace and Facilities Management) Level 4 or Level 5 qualification.
·Safeguarding Level 3 (or willingness to complete).
·Formal leadership/management qualification (e.g. ILM Level 5, CMI Level 5).
·Qualification or formal training in Quality Improvement methodologies.
·Contract management training.
·First Aid at Work
Knowledge and experience
Essential
·Proven experience managing operational service teams.
·Strong understanding of facilities management within a healthcare or regulated environment.
·Knowledge of CQC standards relating to safety, dignity and environment.
·Understanding of infection prevention, asset governance and stock control principles.
·Experience overseeing service contracts and performance monitoring.
·Awareness of safeguarding and public-space risk management.
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Highly people-oriented with strong interpersonal skills.
·Practical mindset - focuses on solutions rather than process for its own sake.
·Able to provide supportive but firm supervision to staff and volunteers.
·Comfortable having difficult conversations when standards are not met.
Personal Attributes
·Visible, hands-on leadership style.
·Strong emotional intelligence and ability to operate in sensitive environments.
·Calm and decisive under pressure.
·Ability to balance compassion with regulatory discipline.
·Strong accountability mindset.
·Confident in holding others to performance standards.
·Analytical thinker able to interpret feedback data and translate into action.
·Excellent communicator across clinical and corporate audience.
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.


The client requests no contact from agencies or media sales.
Are you passionate about ensuring safe, high‑quality environments where people can thrive? Do you enjoy improving processes, supporting compliance, and making a tangible difference across a diverse property portfolio?
We are looking for a proactive and dedicated Estates Coordinator to join our national charity—someone who is motivated to drive continuous improvement, support a positive health & safety culture, and help us maintain safe, compliant, and welcoming spaces for all who use our services.
In this role, you’ll work closely with the Estates Manager and teams across the organisation to ensure our estates, facilities, and properties are maintained to the highest standard and meet all relevant regulatory requirements.
Please note: We are open to job share arrangements, with the role delivered across two individuals working 16 hours per week each; if on job share, salary per annum would be £10,574.72
What You’ll Be Doing:
Health & Safety & Compliance
Premises & Property Management
About You
We’re looking for someone who is:
Essential Experience & Skills
Desirable
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
Our values :
All our work is underpinned by the following universal human values:
Information about the role:
For further information, please see the attached job description.
Salary: £23,132 per annum
Hours: 35 hours per week
Location: Based at National Office, Leamington Spa with extensive travel to locations around the UK, particularly in the Midlands and the South of England.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
About the role
At some point in our lives, we or someone we love will need hospital care. At UHCW Charity, we’re here to make those moments better - funding the extras that go beyond NHS provision, from life-saving equipment and pioneering research to more comfortable, welcoming spaces and support for patients, families and staff when they need it most.
We’re looking for a Fundraising Assistant to support the delivery of our fundraising activity and help ensure everything runs smoothly behind the scenes. This is a varied, hands-on role where no two days are the same, from supporting events and coordinating fundraising materials to managing data and providing excellent supporter care.
You’ll work closely with the Fundraising & Events Lead and wider team, playing a key role in delivering a positive experience for our supporters and helping us grow income across the charity.
What you’ll be doing
Supporting the delivery of fundraising activity across events, community, corporate and individual giving
Assisting with event preparation, logistics, registrations and supporter communications
Preparing fundraising packs, materials and resources for supporters
Responding to enquiries and ensuring a friendly, professional supporter experience
Maintaining accurate records on our CRM (Beacon) and supporting income processing
Coordinating thank you communications, certificates and stewardship activity
Supporting volunteer coordination and engagement
Assisting with basic prospect research and identifying fundraising opportunities
Supporting social media content and fundraising communications where needed
About you
This role would suit someone who is organised, proactive and keen to build a career in fundraising. You might already have experience in an administrative, customer service or charity role, or be looking for your first step into the sector.
You’ll bring:
Strong organisational skills and attention to detail
Excellent communication skills and a friendly, approachable manner
The ability to manage multiple tasks and work to deadlines
Confidence using IT systems and databases (or willingness to learn)
A genuine interest in fundraising and making a difference
Most importantly, you’ll be someone who takes pride in their work and enjoys being part of a supportive, collaborative team.
Why join us?
This is a fantastic opportunity to gain experience across a wide range of fundraising activity within a busy and supportive NHS charity. You’ll develop valuable skills, build relationships and play a part in work that has a real and lasting impact on patients, families and staff.
We offer:
27 days annual leave plus public holidays
Pension scheme with matched contributions up to 7%
Blue Light Card discounts
Employee Assistance Programme
Opportunities for training and development
Join us and help make a real difference for patients, families and staff across Coventry and Warwickshire.
UHCW Charity enhances NHS care by funding equipment, research and better spaces, improving experiences for patients and families.
Trusts and Foundations Manager
Permanent | Full time
Ideally 1 or 2 days a week in either in Coventry or Middlesbrough
circa £38,000 - £45.000 per annum
Are you an experienced trusts & foundations fundraiser looking to join a much loved charity which supports babies and young children who have life-limiting and life-threatening conditions.
Aquilas is delighted to be supporting Zoe’s Place in the appointment of a new Trusts and Foundations Manager, a key role at an exciting time of growth for the charity.
About the charity
Zoe’s Place is the only baby specific hospice charity in the UK, providing specialist palliative, respite and end of life care for children aged 0 to 5 with life limiting and life-threatening conditions. They offer a safe, nurturing and joyful environment where families can feel completely supported. With their dedicated nurses delivering 24-hour care, they work together to make every moment of childhood count.
About the role:
Supporting the delivery of Zoe’s Place overall income generation strategy, by researching, record keeping, applying and reporting to a portfolio of trusts and foundations to deliver long term sustainable income growth for the Trust. Overall accountability for capital projects across the Trust
Key Responsibilities:
Account manage the trust and foundations fundraising function
Administration and pipeline
Person Specication:
To Apply:
To receive a candidate pack or arrange a confidential conversation, please contact:
Kieran McGorrian, Head of Not for Profit Appointments, Aquilas (contact details in candidate pack)
Applications close 5pm Monday 20th April
Aquilas are wholly committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We are truly invested in our candidates and being supportive and informative throughout the application journey
About the role
At some point in our lives, we or someone we love will need hospital care. At UHCW Charity, we’re here to make those moments better - funding the extras that go beyond NHS provision, from life-saving equipment and pioneering research to more comfortable, welcoming spaces and support for patients, families and staff when they need it most.
We’re looking for a Fundraising and Events Lead to play a key role in delivering and growing income across corporate, community and events fundraising. This is a hands-on role where you’ll lead day-to-day fundraising activity, build strong relationships with supporters, and ensure every interaction reflects the quality and care at the heart of our charity.
You’ll work closely with the Head of Fundraising to drive forward plans, strengthen supporter journeys, and ensure our fundraising is proactive, well-coordinated and consistently delivered. You will also line-manage and support our Fundraising Assistant, helping them to develop and thrive in their role.
What you’ll be doing
Leading the delivery of fundraising activity across corporate, community and events income streams
Planning and overseeing a varied events programme, ensuring high-quality supporter experiences
Building and managing relationships with corporate partners, community groups and key stakeholders
Supporting and inspiring fundraisers across the Trust, local community and beyond
Developing fundraising materials, campaigns and communications in collaboration with marketing
Overseeing supporter journeys and stewardship to improve engagement, retention and income
Managing and supporting the Fundraising Assistant
Using our CRM (Beacon) to track activity, analyse performance and inform future planning
About you
You’ll be a proactive and organised fundraiser with experience delivering events and building excellent relationships that generate income. You’ll be confident managing multiple priorities, spotting opportunities, and ensuring a high standard of supporter experience at every stage.
You’ll also bring:
At least 3 years’ experience in fundraising or a similar role
Strong communication and relationship-building skills
Experience planning and delivering events or fundraising activities
The ability to work independently while contributing to a collaborative team
Confidence using data and insight to improve performance
Most importantly, you’ll be motivated by making a genuine difference and helping us grow support for our hospitals and communities.
Why join us?
This is an opportunity to take ownership of a broad and varied fundraising portfolio within a well-respected NHS charity. You’ll play a key role in shaping supporter experiences, growing income sustainably, and building relationships that have a real and lasting impact.
We offer:
27 days annual leave plus public holidays
A pension scheme with matched contributions up to 7%
Blue Light Card discounts
Employee Assistance Programme
Opportunities for professional development
Join us and help make a real difference for patients, families and staff across Coventry and Warwickshire.
UHCW Charity enhances NHS care by funding equipment, research and better spaces, improving experiences for patients and families.
Join a team that's making a real difference.
Adfam is the leading national charity tackling the effects of alcohol, drug use or gambling on family members and friends. We improve life for thousands of people. One way we do this is by empowering families and friends to get the support they need.
We want anyone affected by someone else's drug or alcohol use or gambling problem to have the chance to benefit from healthy relationships, be part of a loving and supportive family and enjoy mental and physical wellbeing.
This role offers the opportunity to be part of a successful national remote service, offering support via the phone or Zoom to affected adults in the UK. We are looking to recruit experienced Family Support professionals to provide these virtual support sessions to individual family members and sometimes groups. We are offering a number of roles at 15-20 hours per week, across 3-5 days, including Wednesday and at least 2 evenings per week (Mon-Wed).
Experience in supporting family members affected by someone else’s substance use is essential, as is experience with assessing and managing risk. Ideally, you would also have experience of working to support parents with their parenting and / or those experiencing domestic abuse. We offer fixed hours part time contracts within a friendly and supportive team. Whilst based at home and requiring the ability to work autonomously, Adfam prides ourselves on our supportive team ethos and working culture.
This is a remote working position based at home.
Please note, although counselling skills and qualifications are welcome and valuable as part of a skillset for this role, these are not counselling roles. This is professional support work and requires additional experience or skills in substance use, social work, complex family work or a related field. The role requires directive and facilitative guidance and input. If you are a counsellor looking for typical counselling work, please do not apply for this role. Thank you.
Closing date: Sunday 19th April
Application packs can be downloaded from our website. Alternatively, please email us to request one.
Adfam actively welcomes applications from all sections of society.
The client requests no contact from agencies or media sales.