The Operations Manager will lead, direct and manage services and business operations across Age UK Hammersmith and Fulham. The post holder will work with external partners/funders and be responsible for all aspects of service operations ensuring delivery of services in line with contract and funder requirements achieving high quality and positive outcomes for service users. This is a new, senior role within the charity.

The post holder will have wide ranging responsibilities for the performance and development of internal services and operations. The post offers significant opportunities for innovation, development and growth of existing services, working closely with the Service Development Manager/Fund raiser.

The post holder will also work with the Chief Executive, as part of a Senior Management Team, and will be the Deputy Chief Executive and be responsible for implementing the strategic plans and overall management of Age UK Hammersmith and Fulham ensuring the successful strategic development of the organisation, including business planning, internal policies, procedures and quality standards, cross-departmental working and external relations. The Operations Manager will be required to represent the organisation at a senior level both internally and externally.

The post holder will require business and financial acumen to ensure that current and future operations continue a sustainable and viable basis and can evidence positive outcomes and value in the market we are operating in.

Who we are:

Citizens Advice Runnymede and Spelthorne provides advice to over 3000 people a year, helping them with over 11,000 different problems including housing, debt, benefits and employment. We are an expanding local charity with 15 staff members working alongside 40 volunteers to provide advice across Runnymede and Spelthorne. We are a local charity at the heart of our community entirely funded by grants and donations, and we are a member of national Citizens Advice.

The Role:

We are seeking a driven individual who is looking to use their Citizens Advice experience and support us with the exciting growth of our local CA.   The Operations Manager role offers significant opportunity by working closely with the Chief Officer in the development and delivery of the organisation's Business Plan as well as deputising at internal and external partners meetings and working groups.The Operations Manager will manage the advice service operations, standards and compliance of Citizens Advice Runnymede and Spelthorne.  You will be supporting the advice team to offer an effective customer focused service by ensuring our advice quality remains high and meets all Citizens Advice standards.  The role will require you to undertake research and make recommendations on news ways of working to enhance the service. 

Essential criteria:

1. Citizens Advice trained with advice quality management experience
2. Track record of delivering operational change and driving performance
3. Ability to manage individuals and teams and support personal development
4. Experience of delivering change in a customer focused role
5. Track record of working with financial and administrative systems
6. Attention to detail to ensure accurate reporting and regulatory compliance
7. Great interpersonal skills, a ‘can do’ attitude, and the ability to create a positive working environment
8. Ability to  analyse and interpret complex information and produce and present clear reports verbally and in writing
9. Ability to thrive in a fast paced environment balancing competing priorities
10. Demonstrably strategic and forward thinking, as well as an active problem solver
11. A good up to date understanding of equality and diversity and its application to the provision of advice

Desirable:

1. Citizens Advice Session Supervisor experience
2. Experience of managing risk
3. Appreciation of the local community and social challenges in the area

Role Details:

• Location: We work from Addlestone and Sunbury with outreach locations across the boroughs. The role can initially be undertaken flexibly as we are operating both remote from home and in the office.  You will be required to attend all offices and travel between them when Covid restrictions lift.
• Closing Date for Applications: Midnight Sunday 21st  March

The University of Chichester Multi-Academy Trust ('the Trust') is an innovative Trust, comprising 15 academies, with a shared approach to delivery and a growth plan to c25-30.  We have built a strong reputation providing support to over 5,000 pupils and 900+ staff, with an annual turnover of £30m.  Due to retirement, we are seeking an individual who has the qualities of an inspiring leader and the skills and experience to ensure continued financial sustainability and development of the Trust.

This role will focus on Finance but will enable you to enjoy wider responsibilities, bringing an opportunity for you to have a rewarding job and make a real difference to the life chances of children and young people.

Believing we are all on a continuous journey of discovery and learning, we can offer you a Trust with an infectious energy and enthusiasm to make a difference; with staff benefits you would expect from an organisation that places importance on being an employer of choice. 

Attached is an Information Pack to enable you to discover more about the Trust and Post and on reading, we hope you remain enthusiastic about the prospect of joining the Trust.  Sue Samson, CEO would be pleased to answer your queries and welcomes your application by 8 March 2021 at 9am.

Interview Date: 15 March 2021

Start Date: Ideally June 2021

We are an inclusive organisation and committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment.  Any appointment is subject to satisfactory completion of all relevant pre-employment checks.

The Organisation

The South East Rivers Trust (SERT) is an environmental charity dedicated to achieving healthy river ecosystems for all across the South East of England. Our core values are central to all we strive to achieve, including bringing positive energy, expertise and specialist knowledge to develop good relationships and to deliver to a high standard making a real difference to rivers and their catchment areas.

The Role

The Finance and Operations Director is a new senior role in the organisation. It will provide leadership of the finance and operational staff to achieve the following key outcomes:

• Strategic leadership of finance and supporting trustees in their financial governance; including helping to develop a solid business model along with a sound financial strategy to underpin this.
• Effective financial management and managing the finance function; appropriate high quality budgeting and reporting systems, a solid control environment and efficient and effective transaction processing and compliance.
• People management and HR functions; including developing a strong staff resource model.
• Grant and contract management (including legal); to deliver effective process, procedure and systems to ensure end to end grant and project management.

The Candidate

The position will suit a strategic thinker who is friendly, calm and supportive with experience in growing and developing organisations. Experience of managing a successful finance function including setting finance strategy will be important and experience of people management and contract and grant management would be ideal. A passion for nature and an interest in environmental management would be an advantage.

The Canine Assisted Services Operations Manager helps those with sight loss to live the life they choose by leading and managing a cross functional operations team of staff and volunteers working with adults, children and young people and their families to provide the consistent delivery of person-centred services in accordance with their needs.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Candidate profile

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential
• Able to demonstrate experience of managing a complex operations environment where exceptional, customer-focused service delivery is achieved.
• Experience of handling safeguarding concerns within a service delivery setting.
• Knowledge and understanding of effective management protocol
• Demonstrable experience of working in a professional management, supervisory or teaching / training role related to vulnerable people.
• Knowledge of models of person-centred service delivery to adults, children, young people and their families.
• Proven experience of planning and delivering person-centred services to meet the needs of adults, children and young people with sight loss and their families.

Desirable
• Project Management experience
• Comfortable and confident in giving presentations and training to individuals and groups, including experience of chairing or facilitating discussions to include active listening and problem solving in a person-centred environment.
• Experience of working in any the following settings: - education- health and social care- police/probation.
• Knowledge of current legislation, policy and research relating to people with sight loss and/or disability
• Up to date with current policies, practice and thinking in the Education and/or Health and Social Care sector.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply
Applications need to be made using the online application form, accessed using the ‘apply’ button on our website. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system does have a time limit, we would advise you to complete your answers and copy and paste into the online form once finalised. Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Diversity
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from disabled people as they are currently under-represented in the organisation and guarantee an invite to interview for all disabled applicants who meet the essential criteria for the job.

Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Feedback is a London-based environmental campaign group. We work to regenerate nature by transforming our food system. Food production is the single greatest impact humans have on the environment. From mountains of food waste to habitat destruction to grow animal feed for factory farms, to soil depletion leaving future harvests at risk: the food system needs to change.  Founded in 2013, we combine investigative research, campaigns, community outreach and on-the-ground pilot projects for a better food system.

Feedback’s projects are funded from a wide variety of sources, including statutory and lottery funding, funds from a variety of trusts and foundations and individual donations.  Project activities include campaigning, consultancy, grant making, internships in the sector, gleaning, food processing and retail.  As well as our London headquarters, we have projects based in Liverpool and Brighton and will shortly be opening a small office in the Netherlands.

We are a friendly team, priding ourselves on maintaining a positive and values-led organisation. We aim to provide a flexible working environment with a good work/life balance. Feedback takes its responsibility for the development of staff roles very seriously and will develop a career path within the organisation where possible.

About the Role

Reporting to the Finance Director, this will be a very varied role within a fast paced environment and therefore flexibility, a positive, can-do attitude and a readiness to get stuck into all aspects of the organisation are essential competencies. Candidates should have an accounting qualification and have a strong interest in environmental issues, supporting Feedback’s aims and ambitions.  There will be opportunities for development within the team, which currently consists of the Finance Director, who works flexibly depending on workload and the Finance and Operations Co-ordinator, who reports to this role and also works on operational matters reporting to the Operations and HR Manager.  

Location: Office 413, Unit 10, The High Cross Centre, Fountayne Road, London N15 4BE.  Staff are currently working remotely in line with the Government’s COVID 19 guidelines.  There will be possibilities for some ongoing home working after the office has reopened.

Main responsibilities:

Accounting Systems - Xero and Dext (formerly Receipt Bank)

Responsibility for maintaining all financial records and data accurately and within agreed systems, to include:

• Monthly reconciliations of all bank accounts including international currency accounts.
• Completing monthly reconciliations of payroll payments to payroll postings in Xero.
• Supervising the issue of invoices and the entering of properly coded and authorised suppliers’ invoices.
• Ensuring the prompt payment of invoices (within terms) and monitoring amounts due to the organisation.
• Managing the coding of transactions by projects and restricted funds.
• Supporting staff with the correct usage of Dext (Receipt Bank) and other expense processing and ensuring expenses are uploaded in a timely manner according to the expense/expenditure policy.
• Loading the annual project budgets onto Xero.
• Posting monthly overhead allocation journals.

Monthly Management Accounts

• Preparing timely and accurate monthly management accounts with supporting analyses, including a reconciliation of project equity balances.

• Updating key performance indicators on a monthly basis.

Budgets

• Assisting the Finance Director with the preparation of the Excel based annual budgets and forecasts for the organisation.
• Assisting project managers with the maintenance of Excel based project budgets.

Timesheets

• Responsibility for maintaining and updating the organisation’s Excel based time recording systems.
• Ensuring individual timesheets are completed correctly by the payroll deadline and month end.
• Preparing new timesheets for new staff and new financial years.
• Ensuring the correct calculation of TOIL and TOIL expiry.
• Using the timesheet information to post the monthly payroll into Xero.
• Preparing monthly time utilisation schedules.

Online Banking system (Metro Bank)

• Supervising the processing of BACS payments (payroll and expenses) and ensuring accurate records of authorisation and notification to the payees.
• Ensuring bank mandates are updated.
• Cash Management – Arranging for sufficient cash to be transferred to/from bank account(s) in order to meet day-to-day transactional requirements, in conjunction with the Finance Director.

Staff Management

• Supervising the finance work of the Finance and Operations Co-ordinator.
• Provision of ongoing financial training and support for the Finance and Operations Co-ordinator.

Donor Reports

• Preparing timely and accurate reports for project donors in accordance with requirements and deadlines prescribed.

Other responsibilities

• Providing support to the Finance Director by providing analyses and other information from the accounting system and timesheets as required.

• Assisting the Operations Manager with the preparation and checking of the monthly payroll figures.
• Supervising the timely submission of monthly Gift Aid claims to HMRC.
• Maintaining a high level of confidentiality at all times throughout all duties and responsibilities.
• Undertaking other duties commensurate with the role as requested by the Executive Director, Finance Director or Operations Manager.

Person Specification:

Essential Experience

• ACA/ACCA/CIMA qualification

• Bookkeeping and/or financial experience, ideally in a not for profit setting.
• Excellent Excel skills.
• Demonstrable experience in using Xero or another comparable cloud-based accounting package for reports, management accounts and analyses.

Desirable Experience

• Experience of working in a not for profit/small charity environment, particularly a charity running a number of projects with restricted funding.
• Experience of project managing systems change and development.
• Experience of grant donor reporting.
• Experience of international operations, including accounting with foreign currencies/tax systems.
• Preparation of Board papers and interaction with Board members.
• Interaction with external auditors and other advisers (for the organisation and individual projects)

Skills

• Numeracy and literacy commensurate with the role.
• Exceptional attention to detail.
• Ability to act on own initiative and plan and achieve diverse workloads effectively.
• Ability to work under pressure and to tight reporting deadlines.
• Excellent communication, interpersonal and people management skills.
• Willing to be flexible in approach to role.
• Ambition and desire to succeed and grown with the charity.

How to apply  

Please submit, in Word or pdf format, a CV and cover letter (no more than 2 sides of A4) explaining how you meet the person specification and why you would like to work at Feedback.

Closing date for applications is midnight on Tuesday 30th March

Shortlisted candidates will be notified on 6th April

Interviews will be held online via Zoom w/c 12th April, and will include a short written task to be carried out the day of the interview  

The Challenge

Every day 41 of England’s most vulnerable children– equivalent to more than a full classroom of pupils – are permanently excluded, with disastrous personal and societal consequences.

These are the country’s most disadvantaged: 4 times more likely to have grown up in poverty, 7 times more likely to have special needs, 10 times more likely to have mental health problems and 20 times more likely to be interacting with social services due to safeguarding concerns. These children are at serious risk of knife crime. 

Once they are excluded, life chances are bleak. Less than 2% of excluded pupils finish school with the qualifications they need in maths and English; 50% are immediately not in education, employment or training (NEET) straight after GCSEs. This small group of pupils goes on to make up half of the prison population, and is more likely to reoffend. It is estimated that each excluded child will go on to cost the state £370,000 in extra education, health, welfare and criminal justice spending. For last year’s cohort of excluded pupils, that’s a total cost of £2.9bn to the Exchequer.

Yet too little is known about how to break this tragic cycle. While some parts of the school system have seen an evidence-led revolution, there has been insufficient research and teacher training in how to measure or move outcomes for these most complex and vulnerable pupils. This impacts teacher satisfaction. Increasing numbers are leaving the profession, disillusioned and disempowered by this lack of expertise. Meanwhile, the numbers of young people whose lives are written off through school exclusion continues to rise, year on year.

Operations & Development Director - Priorities Ahead

The Difference are looking for a fourth member of our Executive team to achieve the following:

Support Business strategy - Work closely with the CEO and Directors to finalise and set out strategic finance aspirations and delivery plans for our 2021-25 Strategy for scaled impact.

Develop People strategy 

• Design of hiring, contracting and work experience processes to reflect The Difference’s values and strengthen our ability to achieve our mission.  Implemented through hiring 2-3 new staff, preparing contracts for ~10 Programme and Recruitment contracted colleagues.

• Design of new talent management strategies to gain diversity of thought and skill in our organisation.  Including developing a programme to give seasonal support work to young people 16-21 in the delivery of our conference and selection centres; and management of summer internships opportunities from sister public sector charities.

• Design of professional development offer to make The Difference’s staff sector-leading in their increasing specialisms.  Including matching staff roles to sector-leading courses, pro bono mentors and coaches; developing performance management processes and training growing from our developing use of Objectives and Key Results; evolving organisation policies and practices to ensure staff retention, wellbeing and effectiveness.

• Support ongoing development of organisational culture which grows the relationships, safety and belonging alongside challenge, continuous feedback and improvement.

• Co-design, and coordinate our staff residential; away-days; and trustee residential.

• Support CEO and Chair in the Governance strategy including recruitment, training, routines and relationships of a diverse and effective trustee board.

Lead Operations function 

• Map reactive and proactive Operations work ahead in implementing 21-25 Strategy including in premises, IT, legal, governance and team logistics.

• Organise and line-manage the team to deliver Operations (currently 2.2 FTE) and build pro-bono relationships as necessary to meet strategy aims including leading new Salesforce build for Programme team and Comms function.

• Diagnosing need for and developing systems to support delivery at scale and efficiency including project management and use of IT.

• Lead project to find and set up The Difference’s post-lockdown Premises and to develop working practices as lockdown eases which promote physical safety and wellbeing.

Develop Finance function 

• Set strategic direction as part of our business strategy.

• Review our internal bookkeeping/payments/accounting processes and scope a specialist hire in Finance.

• Line-manage Development Manager (who leads fundraising) and set income generation targets for teams.

• Develop our team budget-setting processes, spending review and financial reporting to Trustees.

The Difference Values

• Purpose: Our work is guided and galvanised by our values and beliefs.  We are problem solvers, and do not wait to act. We are inspired by our purpose to improve life outcomes for the most vulnerable young people, and to develop the people, practice and public perception required to achieve this.

• Collaboration: We build relationships into our work, give to others readily and use others’ strengths alongside our own, to have greater impact in our work. We are inspirers and facilitators of others; able to influence and to advocate. We see the big picture and strive for better collaboration across services.

• Bravery: We are independent thinkers, willing to speak out, to challenge others and the status quo, where it is inconsistent with our shared aims and values.  We are able to take decisions despite ambiguity, and are resilient and persistent in the face of challenging odds.

• Excellence: We expect the best from people and ourselves, and do not prejudge. We value quality work, tangible results, and feedback to inform continuous improvement.

• Pragmatism: We are able to recognise current limitations and strive for improvements within and beyond them.We are flexible in our thinking, willing to be proved wrong, and able to plan for strategic change, prioritised over shorter-term, shallow goals.

• Humility: We are able to be challenged and to learn from experiences and interactions. We are aware and respectful of others’ dignity, insight, knowledge and agency.

Person Specification

Essential – We are looking for the following skills, aptitude and experience; though you may be stronger in some areas than others

• Values – Your experience evidences shared values with The Difference (see above) and a personal commitment to our mission to improve life outcomes for vulnerable people.

• Leadership of self and others – Evidenced capacity to proactively diagnose skills and information gaps; making use of others’ expertise to continually grow the skills of yourself and the complementary skills of members of your team, to make a success of tasks at hand and those on the horizon.

• Business Development – Track-record in building or supporting revenue-generating enterprises.

• Team leadership – Proven ability to manage complex work across a team to tight deadlines with quality output; and of developing coaching style and project management systems to achieve this.

• Growing People and Team Culture – Experience in growing productive team cultures, and developing individuals’ capacity and skills with tangible results.

• Finance Management -  Proven track-record leading Finance in an organisation, including experience setting and managing budgets, and working with accountants.

• Operations – Experience establishing or re-designing operations functions to meet emerging and growing needs; ability to diagnose and act quickly where systems need to evolve; up-to-date knowledge of data protection and compliance for charities, or networks and ability to quickly hold this work.  

• Proactive problem-solving – Ability to thrive in a fast-paced start-up environment, comfortable with making decisions in ambiguous contexts and rapidly diagnosing need to reprioritise and change course.  Ability to problem solve: in the micro, rolling sleeves up and diving into detail; in the macro, informing organisational strategy; and collaboratively to build capacity, supporting others’ development of problem-solving skills.

Desired – You are likely to be successful in this role if you have any one of the following additional experiences: 

• Insight into the schools market – You may have experience working in the education sector; building businesses or charities working directly with schools.

• Product design experience – You may have experience building business cases for new products or services to go to market and working with experts to develop these products towards the needs of customers.

• Early-stage social enterprise experience – You may have specific experience growing charities or businesses for social good and at early/start up phase.

• HR background – You may have completed CIPD courses or qualifications, specifically developing hiring practices, performance management structures, professional development and leading compliant capability and dismissal procedures.  Through prior work you may have networks which you can access to give you continuous professional development in these areas; and may have experience finding and developing pro bono relationships with expert organisations in HR and people management.

• Legal background – You may have some legal background in drafting contracts and ensuring legal compliance.  Through prior work you may have networks which you can access to give you continuous professional development in these areas; and may have experience finding and developing pro bono relationships with expert organisations in legal and compliance.

• Accounting background – You may have completed AAT courses and a background in accountancy. Through prior work you may have networks which you can access to give you continuous professional development in this area; and may have experience finding and developing pro bono relationships with expert organisations in accountancy.

Deadline for applications: midnight of Sunday 11th April

Operations Manager (Maternity Cover)

12-month Fixed Term contract

Part Time 3 days a week (22.5hours), working hours to be negotiated

£33,750 - 37,500 FTE pro rated + 3% pension contribution

Home working, with regular meetings across London

We Are Family is a peer-to-peer support community by adopters, for adopters. We’re there for families throughout their adoption journey.

We are seeking a passionate and highly capable Operations Manager to help realise the mission of We Are Family Adoption (WAF), to ensure adoptive parents are part of peer-to-peer communities, offering each other support through the highs and lows of parenting.

Working closely with the Board of Trustees, the Operations Manager is the ‘engine-room’ of WAF. In this role, you will be responsible for ensuring strong foundations for membership growth and scaling our services, from a governance, operations, and financial perspective.

This is an exciting time for our organisation. WAF is growing quickly, with more than 10 peer-to-peer support groups in the London region supporting around 760 members. We have 40+ volunteers and 2 part-time members of staff. We have ambitious plans to expand our membership and volunteer numbers, provide more of our existing services for more parents, design new services and raise income to support our organisation.

The ideal candidate will have management level experience gained within a not for profit or public sector body, with an excellent understanding of what it takes to run an effective and efficient volunteer-based organisation.  You will likely have experience of leading projects, large or small, and be skilled at prioritising needs, deploying limited resources, setting targets, monitoring progress and producing stakeholder reporting.  You will be an exceptional communicator, commercially astute and able to lead people. Knowledge of the adoption sector would be useful but is not essential.  Candidates with experience of fundraising will be at an advantage.

Based at home, this is a flexible part-time role.  An ability to work independently is key – you will also be highly organised, with experience of managing people, stakeholders, and external partners, as well as handling multiple and varied priorities.

If the opportunity to join an exciting, rapidly growing new charity appeals to you as someone able to make a valuable contribution, please send your CV and a covering e-mail setting out why you would like to join us and how you meet the requirements set out above to us via the link.

The Charity welcomes applications from all sectors of the community. All applicants will be considered on the basis of their merits and abilities for the post.

Do you want to work for a dynamic, creative, fast-paced charity? 

At Action Together we see the amazing things people achieve when they work together to make the lives of others better. We connect people, charities, public agencies and businesses who want to do good stuff, help them to find the money they need and provide the practical support to get things going and keep them going.

If you share our values; believe its possible; strengthen others and be true, we’d love you to consider joining our team.

Action Together are recruiting and Operations Manager to join the Oldham locality team. As a senior member of the team, you will be responsible for the effective delivery of our ‘core’ infrastructure services. You will work closely with the Strategic Locality Lead to ensure we deliver a high quality of service to the local VCFSE sector, are responsive and adaptive to changes and are delivering against our commitments and values.

The ideal candidate for this role will be a highly skilled operational manager who will develop and strengthen the support that Action Together delivers in the locality. We are looking for someone with values-based leadership, exceptional communication, people and project management skills to help us to achieve our charitable objectives.

Salary: PO2 SP 29-32 (£32,910-£35,745)

Hours: 36 per week

Contract: Permanent

Location: Oldham/Homeworking

The closing date for applications is 23rd March 2021.

Interviews will take place on Tuesday 30th March and Wednesday 31st March

For over 25 years, Global Witness has fought to end environmental and human rights abuses driven by political and corporate elites.  Through bold and hard-hitting investigations, campaigning, and advocacy, we have catalysed change across the world to challenge the systems that enable these harms.

Our work is needed now more than ever.

We are facing a crisis: the climate is being destroyed and civic freedoms are deteriorating.  Rampant abuse of power is pushing the world to breaking point as Governments and Big Corporations all too often go unchecked in their exploitation of our planet and its people.

For us to succeed, we need to embody the principles we fight for, strive for greater cohesion, solidarity, and inclusion internally and across civil society and stay ahead of the curve by learning from allies and other social and political movements that share our mission.

Only together can we protect one another and the planet to build a better, more just future.

About the role

Reporting to the CEO, this is an opportunity to bring your experience of achieving operational excellence and a track record of leading projects to create lasting positive change across the organisation.  Our new Director of Operations will lead experienced and dedicated teams across Finance, IT and Facilities.  You will also be an active and effective member of the leadership team making sure that we work together to set organisation direction, ensure financial sustainability, create a great place to work and ensure that those who we work with externally experience the best of us. 

About you

We are looking for a highly collaborative individual, with a ‘can do’ attitude.  You will be adept at identifying, planning for and delivering opportunities that maximise our effectiveness, support our passionate people and our board.

With a firm grasp of issues of financial strategy and sustainability, risk, data security and health and safety you are an engaging and inclusive leader with experience of leading multi-disciplinary teams. 

Working for us

We aim to be a diverse and inclusive place to work. We value new perspectives, original ideas and different ways of working. We believe that diverse views and experiences improve the way we do our work. We do our best to make our jobs accessible to all regardless of gender, ethnicity, age, disability, sexual orientation or identity.

We offer an excellent benefits package including a competitive salary and 25 days holiday (exc. Bank holidays), pension, private medical insurance and flexible working arrangements.

This appointment is being handled by our advising consultants, Starfish Search.  To find out more about the role please visit their website via the link below, where you can download a full copy of the candidate pack and apply.

Do you want to help build a world where everyone feels part of a community? 

Do you have a track record in driving the excellent delivery of grant-funded community programmes in the third sector?

Are you an inspiring and experienced senior manager?

If you answered yes to all of the above, this could be the role for you!
 

We’re looking for an experienced operations lead and people manager. This new senior full time post is an exciting opportunity to play a vital role in enabling us to deliver our strategy, driving the delivery and quality of our programmes, ensuring we are achieving our targets for the years ahead and are effectively evaluating and learning from our work. 

You will lead our programme team of nine and directly manage two programme/delivery managers. Therefore, the successful candidate will be an experienced, confident and inspiring senior manager.

If you have an excellent track record in programme delivery and internal operations and are highly skilled in leading and motivating teams this is a fantastic opportunity for you.

What we do

Time & Talents is a lively, busy community centre in the heart of Rotherhithe, London SE16.  Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 134 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with children and families’ programmes and a range of volunteering projects.  We are at an exciting stage of development. Our income has grown substantially in the last five years and this growth has enabled us to develop our programmes and activities to reduce loneliness and social isolation in the local community by supporting more older adults, children and families.

The role

In this role, you’ll:

• be responsible for strategic management and service delivery
• motivate and manage programme leads
• lead internal operations
• contribute to the wider organisation as a member of the Senior Management Team

About you

You are passionate about the power of community to connect and support people.  You have a track record in driving the excellent delivery of grant-funded community programmes in the third sector.  You have demonstrable experience in charity finance, leadership and internal operations.  You’re an emotionally resilient and experienced leader with a growth mindset and plenty of grit.  You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities. 

About us

We are an energetic, experienced, and passionate team of 15, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years.

This role is full time, with flexibility for regular evening and occasional weekend working.

Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.

If you would like an informal chat about the job, please email us with your phone number and a suitable time for us to call.

The closing date is 09.00 on Thursday 25 March 2021. 

TO APPLY: All applications to be submitted online via CharityJob. Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification.

IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above. We won’t assess applications without one.

INTERVIEWS: First round interviews will take place on 31 March and 1 April.  Shortlisted candidates will be invited to a second interview w/c 5 April.

COVID-19: the safety and wellbeing of our current and future employees remains a top priority, therefore interviews will be conducted remotely by video if necessary.

Resurgo Trust annually generates about £3 million of donations, employs c.50 staff, and is based in London. It is regarded as one of the leading UK charities for social impact and enjoys demonstrably high-impact outcomes. 

Resurgo Trust's Finance team is led by the Head of Finance, supported by the Finance Assistant, and plays a crucial role in the financial and operational management of Resurgo. The role of the Finance Assistant is to expertly perform key financial activities that support the achievement of Resurgo’s mission and to encourage the flourishing of its culture

The Finance Assistant will perform a vital role in the efficient workings of the finance department and will be expected to contribute actively to improve and develop the department’s activities. You will be responsible for day to day bookkeeping functions, preparing financial statements and accounts, managing ledgers, supporting the creation of forecasts and budgets, and helping with the preparation of tax and gift aid returns.

Responsibilities

• Perform all day to day bookkeeping duties, updating the bank feed and reconciliations, providing regular reporting to internal teams
• Maintain all necessary accounting records including invoices, expenses, payments and transactions
• Manage core ledgers and processing transactions
• Produce sales invoices and ensure all bills and expenses are posted and accounted for
• Report on accounts payable and receivable, and follow up on payments and collections
• Produce month end journals for payroll and internal allocations and subsidiaries
• Complete VAT and Gift Aid reports
• Support the development of project and company budgets
• Ensure capital assets are correctly recorded, valued, depreciated and reported
• Prepare calculations of accruals and prepayments
• Support auditors with their enquiries
• Prepare monthly reports, comparing actual income and spend to budget
• Collaborate closely with colleagues to support other teams with finance matters, explaining technical matters clearly

Active participation in and support for Resurgo’s team and mission

• Help build and develop Resurgo’s ethos and Christian life as a team member.
• Lead and contribute to regular team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission.

Person specification

• A practising Christian who is passionate about personally representing the Christian values of Resurgo and is committed to Resurgo’s mission to transform urban communities.
• Professional (bookkeeping or accounting) qualification (AAT/IAB/ACCA/CIMA) desired, whether completed or in process, but not essential
• Bookkeeping ability or experience is essential as you will need to hit the ground running and pick up day-to-day operations quickly
• Experience working in or with the charity sector desired, but not essential
• Xero (or similar) online accounting solution experience desirable, together with expertise in Microsoft office programmes including Excel
• Excellent analytical and problem-solving skills; high attention to detail and accuracy
• Self-motivated with good time management skills
• Effective communicator, with the ability to work closely with colleagues and to work confidentially and with integrity.

Working requirements, salary & benefits

• Starting salary £23,000 - £28,000 pro-rata dependent on experience, plus pension scheme with employer contribution.
• Part-time, 3-4 days a week 9.30am – 5.30pm, with some flexibility as to working days and the split of hours, and some home-working considered.
• 25 days annual leave pro rata, plus time off between Christmas and New Year.
• Occasional evening and weekend working , for events such as Spear Celebration evenings and the annual Resurgo fundraising party.
• Excellent staff development and training opportunities, including attendance on the accredited Coaching for Leadership course.
• Participation in the wider staff team including taking an active part in weekly staff prayer meetings and annual staff conferences.
• We offer an Employee Assistance Programme (a confidential support service) as well as the option to take advantage of Give as you Earn (GAYE)

The position:

Support optimising the set-up of finance systems for effective planning and reporting. Responsible for the management and implementation of system improvement initiatives within the function, working with key stakeholders

The role will include data cleansing, data mapping, testing of the new finance system as well as providing bookkeeping support.  As such, candidates must have a blend of bookkeeping experience as well as strong systems experience.

• Support the system implementation from a finance perspective. Ensure full process documentation
• Data extraction and cleansing
• Checking codes on new finance system, testing and mapping to ensure fit for purpose on the new system
• Working with stakeholders to ensure seamless transition. Booking training sessions as required.
• Working with finance team members to streamline and re-align processes
• Reviewing processes from front end to back end, producing process maps and making recommendations and then managing the implementation of various efficiency programs through to User Acceptance Testing.
• Map and set up effective way of producing restricted fund accounts /other fund accounts.
• Ensure necessary reports required by the finance team are set up and works effectively.
• Ensuring proper bolt on of the bank reconciliation process
• Ensuring effective uploads of data and checking accuracy of data uploaded
• Driving the automation of data capture, analysis and reporting; ensuring data integrity and internal controls are integral to the new system.
• Entering transactions onto the new finance system and legacy system during the parallel running phase.
• Be willing to work with non-finance staff to explore how data from their systems can be interfaced onto the new finance systems.
• Provide support with the implementation of an expense system
• Undertake monthly review of control accounts to help ensure integrity of the general ledger.
• Support on generation of some monthly reporting for various funders.
• Processing of all purchase invoices and expenses, uploading copies, and supporting documents to the new financial system and updating the budget management system
• Ensuring the appropriate receipts are logged against all card and cash transactions
• Ensuring income/expenditure is correctly allocated to budget lines and funding codes
• To schedule accruals and prepayments each month.
• Administration/Invoicing related to income (grants, contracts, donations) as appropriate and recording receipts.
• Administration of sales/shops returns, reconcile returns with till system and bank receipts, monitor differences and follow up with retail manager.
• Reconciling income reporting between systems
• Prepare monthly bank reconciliations
• Support with payroll administration
• Assisting with funder specific reporting and project audits where required
• Maintain stock take reconciliation
• Prepare analysis and summaries to aid month end
• Accounting for VAT on income and expenditure and assist with VAT returns.
• Assist with submission/claims to HMRC (eg gift aid, vat, furlough )
• Review fixed asset register and ensure correct capitalisation of new assets purchased during the year, and that depreciation rate is in line with policy
• Provide adhoc support with year end and preparing for an external audit
• Undertake other duties specified by line manager as and where needed

Skills, Requirements, Qualifications

• Experience in financial systems implementations, integrations with other systems and bolt-ons

• Part qualified/qualified in accounting/tax (ATT, AAT etc)
• Experience with Quick books, SAP  and similar accounting software
• Must be adept in use of the MS Office Suite, particularly Excel to enable the manipulation of huge volumes of data and checking their accuracy.
• Understanding the journey of an implementation and expectations along the way
• Knowledge of VAT calculations for charities
• Excellent communication skills
• A flexible and willing attitude who will be able to 'muck in’
• Well organised and methodical individual with good admin experience, who can check and organise financial information as well as respond to enquiries by email.
• Be flexible and able to deliver to deadlines
• High level of organisational skills with exceptional attention to detail and a thorough and systematic approach to diagnosing and solving problems.
• Ability to use initiative and to suggest new ideas for service improvement
• Must be organised, flexible and be able to manage/prioritise own workload and work under pressure.
• Ability to work collaboratively and communicate effectively with colleagues
• Be able to maintain confidentiality at all times

Title: Finance and Operations Manager
Location: Primarily remote for the first year, then based in London 
Reports to: Executive Director
Salary: GBP £36,000 - £46,000
Applications Close: 2 April 2021; applications will be reviewed on a rolling basis
Start date: position is available immediately

Summary:

We are seeking a full-time London-based Manager to work alongside the Founder and Executive Director to provide a comprehensive finance driven operations system. The role will include organizational operations, human resources, financial due diligence, donor reporting, budget management, audit management and resources allocation. The appointed manager will need to have good overall financial skills including knowledge of building of a finance system thus enabling the operations of the organization to function effectively.

About All Survivors Project:

All Survivors Project (ASP) is an independent, international organisation that conducts research and advocacy and facilitates inter-disciplinary dialogue and learning to improve global responses for every victim/survivor of sexual violence including men and boys in situations of armed conflict and forced displacement. Through our work with governmental and non-governmental stakeholders and with male survivors of sexual violence, we seek to ensure that conflict-related sexual violence is prevented and that the rights of all victims/survivors, including men and boys, are fulfilled, and the dignity of all survivors is respected and protected.  All Survivors Project has a team of full-time and part-time staff members in the UK and Europe.

About the position:

Reporting to the Executive Director, the Finance and Operations Manager will support a growing organization to plan for its future and meet its current commitments. The post holder will ensure adherence to financial policies and procedures including donor regulations and guidelines, and governmental compliance.

The Finance and Operations Manager will be the focal point for overall financial management and planning, including budgeting, donor proposal development, cash flow management, donor reporting, audits and internal capacity building. The Finance and Operations Manager will need to develop and build systems in the overall financial management of the organization. Whilst the Finance and Operations Manager will be the sole finance person to begin with, it is envisaged that a bookkeeper will be appointed to support the inputting requirements once systems are properly established.

The Finance and Operations Manager will also be the focal point for overall operations management, including legal compliance, managing and updating organizational policies, supporting ASP on human resources, internal communications, and documenting institutional memory. The role will also provide support to a growing team for daily operations.

Core Responsibilities:

The post holder will be expected to comply with all ASP policies and procedures. ASP has clear commitments to safeguarding all those it is in contact with, directly or indirectly, and the postholder will be required to work within ASP’s Safeguarding Policy and Code of Conduct. Pre-employment recruitment checks will reflect these safeguarding commitments.