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The Senior Funding Operations Officer is a key role in the Finance and Funding Operations team, that provides operational and financial support across the organisation.
The role is responsible for:
· Grant and contract management activities, ensuring all grants and contracts are progressed appropriately and systems are kept up to date
· Liaising with teams, both inside the organisation and externally, to ensure the smooth running of grant processes
• Managing complex operational administrative issues
• Assuming joint responsibility with the rest of the Finance and Operations team for: maintaining the accuracy and integrity of the grants management system; preventing fraud; providing cover for absent colleagues when required; and performing any other tasks as may reasonably be required for the team to operate effectively.
Key Responsibilities
Grants management (for Impact on Urban Health, NHS Charities and Special fund grants)
· Managing the process of ensuring ongoing grant requirements (such as reports and milestones) are met, including producing monthly reports of outstanding requirements, supporting Funding Operations Officers with requesting conditions/reports and following up on these requests when not received, and liaising with internal grant managers regarding persistent issues.
· Managing the post-award workflow for grants, including production of grant documentation and working with grant managers to establish payment and reporting schedules and updating grant management systems.
· Carrying out due diligence checks on grant applicants.
· Producing and actioning reports to ensure that grant records are accurate and properly reflect the stage each grant has reached, in particular, ensuring grants are closed appropriately and any outstanding funds are written back to enable further grant funding.
· Provide assistance to the Funding Operations Officers with queries regarding post-award processes.
· Support grant managers with the monitoring of complex grants and portfolios, ensuring compliance with terms and conditions.
· Ensuring clear audit trail of approval of awards and conditions to ensure efficient execution of grant agreements and payment of grant instalments.
· Reviewing investment papers for Impact on Urban Health projects
· Processing of all charitable spend ensuring compliance with grant agreements
Contract management
· Carrying out due diligence checks on new contractors.
· Maintaining appropriate records in relation to service contracts, including adding and updating contract records on internal systems.
· Processing of all charitable spend ensuring compliance with signed contracts
Special purpose fund management
· Supporting communications with fund holders, including writing and distributing newsletters, and drafting key messages as required.
· Providing assistance to Funding Operations Officers with complex queries and management of spending commitments and related invoices.
· Managing queries from Guy’s and St Thomas’ NHS Foundation Trust Finance staff and fundholders in relation to invoice payments.
· Authorisation of Special Purpose Fund expense claims and invoices in absence of Funding Operations Manager.
General
· Providing cover for the Funding Operations Manager, as appropriate.
· Deputising for the Funding Operations Manager at Executive Investment Committee meetings to contribute to the Funding Operations perspective on discussions about grant applications, due diligences and awards.
· Assist with the development of Salesforce, new or improved processes, and new ways of working through user testing and development of guidance.
· Ensure grants and contract records are accurately maintained.
· Creating and maintaining reports to support effective management of grants and contracts
· Provide absence cover for other Funding Operations team members as agreed from time-to-time.
· Support induction of new colleagues across the Foundation, and development and dissemination of guidance.
· Liaising with Guy’s & St Thomas’ NHS Foundation Trust finance staff to ensure all charitable payments for the Trust are made in an accurate and timely way and provide regular updates and reports regarding payments due and invoices received.
· The post holder will be working in a developing environment and will therefore be expected to undertake other appropriate duties as required for the effective operation of the Foundation.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, Knowledge and Expertise
· Self-starter who is adaptable, works with integrity, and exhibits the Foundation’s enterprising, collaborative, inclusive and delivery-minded cultural and behavioural values.
· Willing to learn and develop new skills, and help to develop the knowledge and skills of peers.
· Committed to the principle of continuous improvement, with careful attention to detail and due process.
· Committed to delivering consistent and high-quality customer service to both internal and external stakeholders.
· Good interpersonal skills and able to effectively liaise with both internal and external communities.
· Confident in communicating well, both in writing and verbally, and exhibits listening and influencing skills.
· Problem solving skills, able to use initiative and actively seeks pragmatic solutions.
· Good planning and organisational skills, able to work to multiple prioritised tasks, targets and deadlines, with careful attention to detail.
· Team player, with an ability to support effective working relationships.
· A self-sufficient individual, who enjoys the challenge of working with multiple stakeholders and complex systems.
Knowledge, experience, and qualifications:
Essential
· Familiarity with grant making and grant management processes.
· Familiarity with financial concepts around invoicing and grant payments.
· Able to communicate effectively with others, both verbally and in writing, especially when explaining process.
· Computer literacy.
· Experience of grants administration.
· Experience in financial reconciliations
· Regular use of database/CRM systems, finance systems and grants management systems.
· Experience using the Microsoft Office suite.
Desirable
· Familiarity with Salesforce or other grant management systems.
· Some familiarity with health/social care/voluntary sector technical language and organisations.
· Understanding of contract and supplier management.
· Experience working within the charity sector.
· Report development and data analysis skills
Benefits
- Contributory Pension
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Nelson’s Journey, Norfolk’s leading child bereavement charity, is seeking an inspiring and focussed individual to join its fundraising and marketing team, responsible for raising funds required for the support of bereaved children and young people. The team is particularly seeking to appoint a candidate who can lead on managing the charity’s annual plan of events, to raise funds and publicise the charity’s work in the community
Candidates who can contribute to the charity’s need to meet a diverse range of fundraising and marketing objectives, would be welcomed. Full-time and part-time applications will be considered.
The post-holder will work as part of a team to drive an increase in fundraising income so that the charity can continue to set ambitious spending plans and look to its future growth. While leading on events, the post-holder will also contribute to the overall workplans of the funding and marketing team.
The post holder will develop relationships and present to a wide range of audiences.
This post is advertised at a salary range, with demonstration of higher income generating skills and/or experiences qualifying for the higher end of the range.
A willingness to work flexible hours and occasional weekends is required. Access to a vehicle is essential, for which the appropriate mileage rate will be paid. The post is subject to a Disclosure and Barring Service (DBS) check. The successful candidate must be committed to the safeguarding of children and young people. Right to Work in the UK will need to be established. We are an equal opportunities employer.
Nelson’s Journey offers generous annual leave entitlement of 26 days, in addition to bank holidays and public holidays (pro-rata for part-time).
The post is office based at our charity HQ in Little Plumstead, near Norwich.
Closing date for completed application forms: ongoing until vacancy filled – contact us to confirm
Interview date: to discuss
We reserve the right to close a vacancy when we have received sufficient applications.
The application pack and further information including our Privacy Notice is available for download from our website.
Help us to bring back smiles to Norfolk’s bereaved children and young people
The client requests no contact from agencies or media sales.
We are recruiting multiple Funding Officers to support a range of initiatives across England, including Community Wealth Fund, National Lottery Awards for All, Programme Funding and Every Child Can. A mixture of permanent roles and fixed term contracts on a full or part-time basis are available.
As outlined in our It Starts with Community strategy, we are committed to placing community agency, power, and control at the heart of our England funding portfolio. We aim to stand alongside communities, supporting them as they tackle challenges and fulfil their potential. This is a great opportunity to take a mission-driven approach to funding while working flexibly across different programmes and priorities.We are looking for people who are collaborative, adaptable and passionate about putting communities first.
You will be expected to work on different initiatives across our England portfolio. This covers a broad range of thematic areas, from small grant funding up to larger scale projects, working with a wide range of different customers.As a Funding Officer you will work alongside fellow Funding Officers, supported by a Funding Manager.
We have a hybrid approach to working. Successful candidates will be required to attend meetings and training at our Birmingham or Newcastle offices.
We strongly encourage applications from individuals with lived or working experience within under-represented communities.
Responsibilities & Expectations of the Role
- You will assess applications for funding and manage grants using best practice, thematic expertise and the experience of customers and stakeholders to improve our grant making and inform our decision making.
- You will provide clear, constructive feedback to applicants.
- You will manage your own caseload, liaise with grant recipients, undertake project visits, identify and manage risk, support organisations to meet their grant requirements and measure their impact.
- You will ensure that grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker.
- You will be a proactive member of the England Funding Team. You will contribute your skills, knowledge and expertise to a range of work and programmes as need arises. Within an organisation and sector experiencing on-going change, an agile & flexible approach to the role will be essential for success.
- You will need to work within the Fund’s policies and procedures, and relevant legislation in a way that is in line with our vision and values.
Interview Details:
- Dates: w/c 14 September 2026, w/c 21 September 2026 & w/c 28 September 2026
- Format: Microsoft Teams
- Location:England with regular travel to Newcastle and Birmingham
How to Apply:
Upload your CV in word format and write a supporting statement (max 1,000 words) to align with the criteria below. We will use this to score your application.
If you have any questions on the process, please email us
Essential Criteria
- Communication skills: Strong listening, written and verbal communication with an emphasis on written communication for assessment purposes.
- Analytical skills: Ability to assess a high volume of applications, make good judgements, challenge when appropriate and manage risk.
- Relational skills: Ability to build, develop, and promote effective relationships with colleagues and community organisations, with a strong commitment to equity and inclusion.
- Organisational skills: Ability to use your initiative and manage your workload and time, juggle competing priorities and meet deadlines with minimal supervision.
- Adaptability: Ability to adapt and respond to changing organisational priorities, working flexibly across a number of workstreams adapting quickly to new processes and ways of working.
- Demonstrable sound IT skills, in particular Microsoft Office products and the ability to learn detailed processes quickly and accurate.
- Values driven and passionate about the Fund’s purpose.
Desirable Criteria
- Understanding of financial planning and business plans, ability to analyse accounts and numerical data.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.