4 Fundraising administration assistant volunteer volunteer roles in Birmingham

Volunteer Social Media Engagement Assistant (Remote)

Organisation: Influential Stars

Location: Remote – UK based Commitment: Approximately 15 flexible hours per week

Contract Type: Volunteer

About Us

Influential Stars is a purpose-driven platform connecting Creators, Collaborators, supporters and causes through exclusive experiences, sponsored events and fundraising campaigns. We believe anyone with a BIG heart can use their influence, networks and community to make a positive difference.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years supporting charitable causes. The platform was created from a simple belief: when influence, connection and community come together, they can create meaningful impact.

Role and Purpose

We are looking for a friendly, proactive and socially confident individual to help Influential Stars maintain a warm, visible and engaging presence across its social media platforms. As our Volunteer Social Media Engagement Assistant, you will interact as Influential Stars with Creators, Collaborators, registered causes and supporters.

You will respond to comments, acknowledge tags and shares, engage with relevant content and help ensure questions and opportunities reach the appropriate team member. This is primarily a social media engagement role.

Routine content creation, planning and scheduling are not core responsibilities; however, experience in these areas would be advantageous, as there may occasionally be opportunities to provide support or cover by mutual agreement. Your main purpose will be to help people feel noticed, valued and connected to the Influential Stars community.

Key Responsibilities

● Monitor comments, mentions, tags and relevant messages across Influential Stars’ social media accounts. ● Respond to comments in the approved Influential Stars tone of voice. ● Thank people for sharing, supporting, nominating or engaging with Influential Stars. ● Engage regularly as Influential Stars with registered Creators, Collaborators and causes. ● Like, comment on and support appropriate posts shared by members of the Influential Stars community. ● Engage regularly as Influential Stars with appropriate content shared by registered Creators, Collaborators and causes, including posts relating to live and upcoming campaigns. ● Help members of the Influential Stars community feel noticed and supported through consistent, meaningful interaction. ● Identify potential Creators, Collaborators, supporters and causes through social media engagement. ● Direct people towards the relevant Influential Stars information, registration page or support resources. ● Forward enquiries and potential opportunities requiring further action to the appropriate team member. ● Immediately escalate complaints, safeguarding concerns, payment questions, confidential information and any other sensitive or complex communications. ● Monitor for spam, inappropriate content or suspicious activity and report it to the relevant team member. ● Keep accurate notes of enquiries and follow-up actions where required. ● Share useful feedback, common questions and engagement opportunities with the wider team. ● Contribute ideas for improving community engagement and strengthening relationships across social media. Social Media Platforms The role will include engagement across: ● Instagram ● Facebook ● LinkedIn ● TikTok ● YouTube ● Other relevant platforms introduced by Influential Stars Skills and Experience Required Essential ● Excellent written communication skills. ● A friendly, warm and professional communication style. ● Confidence interacting with people through social media. ● Good judgement when responding publicly on behalf of an organisation. ● Ability to recognise when an enquiry needs to be passed to another team member. ● Strong attention to detail, including spelling and grammar. ● Reliable, proactive and able to work independently. ● Comfortable following approved guidance, templates and brand messaging. ● Passion for helping others and supporting meaningful causes. ● Respect for confidentiality and sensitive personal circumstances. Desirable ● Interest in digital marketing, social media, communications, PR, charities or fundraising. ● Experience carrying out social media engagement on behalf of a business, charity or organisation. ● An understanding of how engagement differs across Instagram, Facebook, LinkedIn and TikTok. ● Experience with community management, customer service or online relationship building. ● Experience creating, planning or scheduling branded social media content would be advantageous.

Previous professional experience is not essential.

Full training, guidance and example responses will be provided.

Working Arrangement

● Fully remote volunteer position. ● Flexible hours to fit around studies, employment and other commitments. ● Typical commitment of approximately 15 hours per week. ● The hours should be spread across the week, with regular short check-ins to maintain consistent social media engagement. ● Availability to attend our weekly online team meeting on Mondays from 10:00 am to 11:00 am. ● Ongoing support from the Influential Stars team.

Why Volunteer with Us?

● Gain practical experience in social media engagement and online community management. ● Opportunities to develop broader experience in content creation and social media management, depending on your skills and interests. ● Develop professional communication and relationship-building skills. ● Learn how to represent a purpose-driven organisation online. ● Gain experience working with Creators, Collaborators, charities and personal causes. ● Strengthen your CV and LinkedIn profile. ● Build your professional network. ● Join a growing, mission-driven organisation. ● Help people use their influence to raise funds and awareness for meaningful causes.

Volunteer Benefits & Rewards

This is currently a volunteer role, offering valuable experience and the opportunity to be part of Influential Stars as the platform grows.

As a registered Collaborator, you may also be eligible for:

● A £25 referral reward when a Collaborator you introduce goes on to refer a Creator who successfully completes their first qualifying campaign. ● A 5% Collaborator Thank You from Influential Stars’ platform share when a Creator you personally introduce successfully completes their first qualifying entry-based campaign.

These payments are provided by Influential Stars and never reduce the guaranteed amount donated to the charity or personal cause. 

Job Overview
We are seeking a dedicated and enthusiastic Volunteer Assistant to support our organisation's initiatives and community outreach programmes. This role is ideal for individuals passionate about public health, fundraising, and community engagement. As a Volunteer Assistant, you will play a vital role in assisting with various projects, educating the community, and helping to manage social media efforts to promote our mission.

Duties

• Assist in the planning and execution of community outreach events and fundraising activities.

• Support project management tasks by coordinating schedules, resources, and volunteer efforts.

• Educate community members about public health initiatives and available resources.

• Supervise volunteers during events to ensure smooth operations and provide guidance as needed.

• Manage social media accounts by creating engaging content to market our programmes and events.

• Perform administrative tasks such as data entry, record keeping, and maintaining volunteer schedules.

• Collaborate with team members to develop strategies for effective community engagement.

Qualifications

• Previous experience in public health or related fields is advantageous but not mandatory.

• Strong leadership skills with the ability to motivate and supervise a team of volunteers.

• Excellent project management skills with an organised approach to task completion.

• Proficient in social media management and marketing techniques to enhance outreach efforts.

• Strong communication skills, both verbal and written, with the ability to educate diverse audiences.

• A proactive attitude with a willingness to learn and adapt in a dynamic environment.

Join us in making a difference in the community while gaining valuable experience in a supportive environment!

Job Types: Part-time, Volunteer

Benefits:

• Casual dress

• Discounted or free food

• Employee discount

• Flexitime

• Free or subsidised travel

• Free parking

• Store discount

Work Location: In person

About us: 

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation. We provide a platform for survivors and whistleblowers to share their lived experiences, highlight systemic frustrations and offer solutions rooted in culturally trauma-informed care.

Our membership offers young people and survivors a path to heal, learn digital skills and interactively participate in our Alchemic 369 Book Club, where members engage in weekly interactive discussions, debates and critical analysis of African, Caribbean and world history, Ifa, classics and political thought. Members will sharpen their reading, reasoning and imagination skills, with opportunities to discuss works directly with authors, highly subsidised plant-based transformative retreats and join a community designed to empower and educate.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education and empowerment.

Our content focuses on:

• Survivors of CSA, RSA, CT, CA stories
• Whistleblowers and retired experts
• Generational trauma and healing
• Youth empowerment and education
• Community transformation through honest storytelling

Our mission is to challenge generational cycles, expose hidden truths, fight for justice and create a platform rooted in authenticity, deep healing, and transformation.

Job Purpose:

We are seeking a highly organised, proactive, and trustworthy Executive Assistant to support the Founder with the day-to-day coordination, administration, communication, and priorities of the CIC.

You will work closely with the Founder and senior team to keep meetings, projects, communications, and actions organised and moving forward.

This is an unpaid voluntary position for someone passionate about fighting CSA and supporting survivors across the UK.

Key Responsibilities

• Manage and coordinate the Founder’s calendar, meetings, appointments, and commitments.
• Support the Founder with emails, correspondence, reports, presentations, and briefing documents.
• Attend meetings, take notes, track actions, and ensure follow-ups are completed through Asana.
• Coordinate with departments, volunteers, partners, and external stakeholders on behalf of the Founder.
• Support the organisation of events, training, fundraising activities, and key meetings.
• Maintain organised digital files, shared documents, and confidential information.
• Help the Founder stay informed by gathering updates and highlighting key priorities and deadlines.
• Handle sensitive information relating to CSA, survivors, and organisational matters with discretion.
• Provide additional administrative and coordination support as required.

Ideal Candidate

• Passionate about fighting CSA and supporting survivors.
• Highly organised, proactive, reliable, and able to manage competing priorities.
• Strong written and verbal communication skills.
• Professional, empathetic, discreet, and trustworthy.
• Confident working independently and directly with senior leadership.
• Comfortable using Asana, Microsoft Office, Google Workspace, and Google Drive.
• Aligned with our values of truth, love, healing, justice, education, and empowerment.

Previous Executive Assistant, Personal Assistant, administration, or project coordination experience is beneficial but not essential.

What You Will Gain

• Direct experience supporting the Founder and senior leadership team.
• Mentoring, training, and ongoing personal development.
• Experience in leadership support, project coordination, communication, and organisational management.
• The opportunity to contribute ideas and make a real difference in the fight against CSA.
• Travel and food expenses covered for approved in-person activities.

This role is designed as a long-term pathway opportunity to a paid position and lifestyle transformation.

We don’t operate on individualism. We build through collectivism, meaning: as the platform grows, your role, influence, and opportunities grow with it.

Additional Notes

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid handling sensitive data or detailed reporting
• Are seeking immediate paid employment
• Are uncomfortable applying analysis to strategic decisions

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available)
• A short introduction about yourself
• Why this mission resonates with you
• Any relevant experience, skills, ideas, or vision you would bring to the role

We welcome individuals who are passionate about helping create platforms that inspire healing, justice, truth, education, empowerment, and lasting community impact. That see themselves transforming their lifestyles to maintain the above for the generations to come.