Fundraising administrator jobs

As a Community Team Administrator, you’ll support our wider Community Fundraising Team with a range of administration activities. This role is ideal for someone who takes pride in accuracy and is motivated by supporting a team that makes a real difference. If you’re looking for a role where your administration and organisational strengths truly matter, this could be the right next step.

Key Responsibilities

• Manage the community events email inbox and respond to supporter enquiries
• Record correspondence, actions and new supporter details on our CRM database
• Run basic CRM reports, including participant lists for fundraising events
• Use digital fundraising platforms to ensure accurate supporter allocation and reporting
• Coordinate fulfilment tasks, including ordering merchandise, event packs and certificates
• Maintain supporter consent records and upload personal stories following internal processes
• Support financial administration, such as invoice tracking and checking fundraising targets
• Coordinate bookings for staff team meetings, travel and accommodation, and record meeting actions where required
   

About You

• Strong administrative and IT skills, including Microsoft Office
• Ability to use CRM databases
• Ability to organise, manage and prioritise your own workload
• Excellent accuracy and attention to detail across written, telephone, virtual and in-person communication
• Ability to deliver excellent customer service
• Understanding of data protection requirements
• Ability to work flexibly and support multiple teams

Hybrid working expectations: office attendance two days per week

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

Brighter Futures is the NHS charity for Great Western Hospitals NHS Foundation Trust, supporting patients, families and staff through charitable donations that enhance care over and above what the NHS can provide. As the Trust Board acts as the Corporate Trustee, the charity must meet strict legal and regulatory obligations under charity law, ensuring all charitable income is processed safely, transparently and in line with donor intent.

The Fundraising Administrator plays a vital role in delivering these responsibilities. As the first point of contact for supporters, you will manage daily banking and thanking processes, maintain accurate financial and donor records, and ensure all income is handled in full compliance with Charity Commission guidance and fundraising regulation. You will liaise closely with the Cashiers Office and the wider fundraising team to provide excellent supporter care, enabling the charity to protect income, retain donors and grow its fundraising activity.

This role requires strong administration skills, accuracy, compassion and professionalism when dealing with supporters--including families giving in memory--as well as the ability to work confidently in a fast-paced environment. It is essential to the charity's safe operation and to maintaining the Trust's legal duties as Corporate Trustee. As such, this post must be recruited externally to ensure the specialist skills required for charity administration and donor stewardship are in place.

Join us and help transform lives.

We are looking to recruit a talented fundraising administrator who wants their work to make a real difference. In this pivotal role, you’ll be the backbone of our fundraising team, helping us secure the resources that change lives.  This is an exciting role that will work alongside our Fundraising and Legacy Administrator, and you’ll ensure that all our supporters, whether individuals or organisations, feel valued and appreciated, receiving superb customer care.  

As first point of contact for enquiries, you’ll take pride in ensuring that every donation is accurately logged and processed flawlessly and that all enquiries are managed with care.  A team-player, you’ll thrive in supporting your line management and recognise the opportunity to be part of something meaningful.

Please refer to the job description for further information.

In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

The Centre is an equal opportunities employer.  We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children.  We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in our work and to welcome and support volunteers with whom they work.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and to undertake a basic DBS check for this role.

Applicants must have the right to work in the UK. We are unable to sponsor visas.

Benefits

· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)

· Discretionary wellbeing and celebratory days

· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%

· Life assurance cover (after probation passed)

· Employee assistance programme

· Season ticket loan

· Training and development opportunities

· Access to Blue Light Card discounts

First interviews: 27 April 2026

Fundraising and Marketing Administrator (known internally as Awards and Partnerships Coordinator)

Location: Hybrid (minimum 1 day per week in our office in Redditch, Worcestershire)

Employment Type: Part-Time; Permanent; 16 hours per week (flexible working considered and to be agreed with Line Manager)

Salary: £28,000 – £30,000 per annum (pro-rata, dependent on experience)

Cavell is the charity supporting the nursing and midwifery family through tough times. We provide grants, advice and a listening ear to Nurses and Midwives who may feel alone and are struggling to cope. We are a small and friendly team committed to ensuring no Nurse or Midwife faces tough times alone.

The Role

To provide efficient and holistic support across Cavell. This role will support various teams across the organisation, with a focus on giving colleagues the support they need to fulfil their roles as well as directly engaging with beneficiaries, nominators, coaching clients and award winners.

The role will provide coordination of the Cavell Star Awards and provide support for fundraising and marketing activities.

Person Profile

This role would suit someone who is organised and is adept at following processes and procedures. The ideal candidate will be empathetic, have effective communication skills and a desire to support colleagues to fulfil their roles to the best of their ability. It will suit someone who is looking for variety in their work and brings a logical, methodical approach to prioritising their workload.

Main Responsibilities

Cavell Star Awards Administration:

• Coordinate the processing of Cavell Star Award nominations, from submission to fulfilment.
• Post awards packs for the Cavell Star Awards and ensuring they arrive in a timely manner.
• Communicate with nominators, recipients, and partners to ensure an exceptional experience.
• Maintain accurate nomination records and provide regular reports on activity and outcomes.
• Liaise with suppliers and external partners regarding award materials and distribution.
• Ensure all nomination data is recorded accurately and kept up to date in internal systems.

Fundraising and Marketing Support:

• Support fundraising and marketing campaigns with logistical tasks.
• Maintain supporter and donor data within the CRM, ensuring accurate records.
• Assist with the production and distribution of fundraising materials and communications to supporters.
• Support event logistics, booking arrangements, and post-event follow-ups.
• Respond to fundraising and marketing enquiries by email and phone.
• Support donor stewardship activities, including thank you communications and recognition initiatives.
• Assist with the coordination of fundraising materials for partners, ensuring timely delivery and brand consistency.
• Coordinate meetings with partners and supporters, including scheduling and sending invitations.

General Administrative and Cross-Team Support:

• Provide day-to-day administrative support to colleagues across the organisation.
• Assist with data entry, data cleansing, and routine database maintenance.
• Support the management of shared inboxes, ensuring queries are responded to or directed appropriately.
• Follow established processes and procedures to ensure consistency and accuracy in all tasks.

Person Specification

Skills, Knowledge and Experience

Essential:

• Ability to adapt approach and communication style to suit the audience.
• Experience of supporting colleagues to achieve shared goals.
• Excellent attention to detail and accuracy in data entry and record keeping.
• Strong organisational and time management skills with ability to prioritise effectively.
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
• Experience working with CRM systems or databases.
• Strong written and verbal communication skills.
• Ability to handle confidential information sensitively and appropriately.

Desirable:

• Experience working within a charity or healthcare-related organisation.
• Knowledge of fundraising, marketing or event administration.

Benefits:

• A flexible, supportive working culture.
• 30 days of annual leave (including bank holidays).
• Up to an 8% employer pension contribution.
• Access to an employer assistance program.
• Enhanced sick pay (after probation).
• Enhanced family leave policies.

Application process:

• Please click on the 'Apply' button to download the full job pack.
• Submit your CV and Cover Letter by 12pm on Thursday, 9th of April.

Your Cover Letter should include:

• Your notice period.
• Your preferred working hours.
• Why you’re interested in working for Cavell.
• Your relevant administrative experience.

For candidates who are shortlisted for interview, this will be held remotely on 20th of April and 22nd of April. There will also be the opportunity to ask the panel questions. There may potentially be an additional informal Teams call as part of the selection process.