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Not many people get to have a job title that rhymes. But what matters most isn’t the title. It’s what the role makes possible.
Good systems enable better care.
Behind every donation, every thank you and every supporter relationship is someone making sure the details are right.
We’re so grateful for all our supporters. We want them to feel valued as they generously support our mission to empower churches to end homelessness in the UK. And to do that well, we need someone who is passionate about people, data and systems. Accurate supporter data is at the heart of great supporter care.
Are you highly organised, great with people and confident working with CRM systems? Do you have excellent attention to detail and enjoy improving processes, data quality and reporting?
This is an exciting, varied and hands-on role combining supporter stewardship, CRM management, fundraising administration and reporting. You’ll play a key role in ensuring supporters receive excellent care, while helping us maintain accurate data, improve our processes and make better use of our systems.
As part of a small but growing team, you’ll work closely with colleagues across the organisation, so the ability to build strong relationships and collaborate effectively is essential. The role includes a mixture of supporter care, donation processing, CRM administration, reporting and process improvement, so you’ll enjoy balancing detail-focused work with building positive relationships.
We are passionate about combining professional excellence with spiritual passion. The first quality we look for in our staff is a commitment to our mission, matched by integrity and a desire to live out our values. A deep commitment to the Christian faith is essential, alongside the ability to communicate the nuance of our faith-driven work sensitively, maturely and passionately.
We are a relational and flexible charity. This role is hybrid so you can work from any of our offices in Peterborough, Nottingham, Norwich or Cambridge. We value time together, so the team meets in Peterborough each Wednesday, with the option to work from home up to two days a week.
We are committed to staff wellbeing and offer a range of benefits including generous annual leave, retreat days, sabbatical leave, an employee assistance programme and a generous workplace pension.
Help us strengthen how we use data to serve our mission.
Help us empower churches to end homelessness in the UK.
Registered Charity 
21 - 50
The client requests no contact from agencies or media sales.
Thank you!
As Philanthropy Operations Administrator, you will play a vital role in supporting the delivery of an exceptional donor experience and helping the Philanthropy team achieve its fundraising ambitions.
Providing high quality administrative support across gift processing, donor stewardship, CRM management, events, finance and team coordination, you will help ensure fundraising activities are delivered efficiently and professionally.
This is a varied and rewarding role for someone who enjoys building strong relationships, has excellent attention to detail and takes pride in providing outstanding support. Through your contribution, you will help to create strong operational foundations that enable the Philanthropy team to deliver meaningful impact for beneficiaries, supporters and the wider organisation.
This is a full-time position working 35 hours per week, with regular presence required at our St Andrews offices.
A full list of the role accountabilities can be found in the accompanying Job Description.
What We Offer
We offer a great benefits package including the following:
· Competitive Salary
· Company Pension Scheme and Sick Pay
· Life Insurance Cover
· Enhanced Maternity/Partner Pay
· 35 Days Holiday Per Year
· Free tickets to The Open and AIG Women’s Open each year (and other relevant R&A Championships)
· Cycle to Work Scheme
· Season Ticket Loan
· Contribution towards glasses for VDU use
· Discounts available across 800 UK retailers and local businesses
· Electric Vehicle scheme
Who We Are Looking For
The ideal candidate will have the following experience and attributes:
· Strong literacy and numeracy skills, with the ability to communicate effectively in writing and work confidently with numerical information and data.
· Previous experience working in administrative, fundraising operations, finance administration or donor/supporter services role.
· Strong working knowledge of Microsoft Office and experience of a CRM, fundraising database or financial system;
· Good understanding of GDPR/data protection requirements and the ability to handle donor, financial and personal information accurately and confidentially.
· Excellent attention to detail, proofreading skills and written communication skills, with the ability to prepare clear minutes, briefing packs, emails and internal updates.
· Highly organised, with experience coordinating meetings, events, travel, purchase orders, reporting, reconciliations and follow-up actions across a busy team.
· Confidence working with website content management or backend web administration tools would be advantageous.
· Embody the R&A’s behaviours: Act with Integrity, Work Collaboratively, Aim High, Think Long Term, Bring Passion.
· Excellent interpersonal skills with ability to manage relationships at all levels positively, confidently and diplomatically.
The client requests no contact from agencies or media sales.
Thank you!
NICE is a charity dedicated to improving the lives of people with movement disorders. We work with children and adults affected by neurological conditions such as cerebral palsy, Parkinson’s, Stroke and MS. We push the boundaries of human potential for people living with these physical disabilities by teaching them, through Conductive Education, a range of skills that promote an active lifestyle and showing them that there can be life after diagnosis.
This is an exciting time to join NICE, as we build on our existing fundraising strategy to grow our supporter base and develop new income streams to support the expansion of our services. We have a small but successful fundraising team in place, who work collaboratively to manage fundraising activity and meet agreed income targets.
We are looking for a candidate to support the fundraising and communications team to ensure the effective administration of all fundraising activities and to maintain and develop the Fundraising database as we move towards a new platform.
To apply for this role please send your CV with a covering letter, outlining why you would like this role.
We actively encourage applications from under-represented groups as we are committed to having a team that is made up of diverse skills, experiences and perspectives. As a disability charity we especially welcome applications from disabled candidates and people with a long-term health condition.
The client requests no contact from agencies or media sales.