Fundraising assistant jobs in London, greater london
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Position:
This is a unique opportunity to be at the heart of MSF’s community fundraising work. As Community and Events Fundraising Assistant, you will play a vital role in supporting thousands of people across the UK who choose to raise funds for MSF’s life‑saving medical work. From challenge event participants to schools, community groups and families giving in memory of loved ones, your work will directly enable MSF teams to respond to humanitarian crises around the world.
Hours: 37.5 hours per week, Mon Fri
Duration: 6 month FTC
Location: London - hybrid, 2 days per week in London office (Including Wednesdays)
Salary:£ 32,826.19 - £ 40,120.90 per annum
Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
The Community and Events Fundraising Assistant plays a vital role in supporting a dynamic programme of MSF challenge events, community fundraising initiatives, and in-memory or tribute donations.
This position is essential to the smooth functioning of the Community, Events & Tributes team, ensuring efficient administrative processes, such as banking and donor acknowledgment, and financial reconciliations. The role also involves providing guidance and assistance to event participants and community fundraisers, offering excellent supporter care to help elevate donations and build lasting relationships.
A key aspect of this role is responding with sensitivity and empathy to donors making in-memory or tribute gifts, ensuring that their needs are met with care and attention.
By delivering exceptional stewardship, the postholder will foster ongoing support and engagement, encouraging repeat donations.
The Community and Events Assistant will work collaboratively within the team, supporting day-to-day operations and helping to create a seamless and rewarding experience for MSF’s community of supporters.
Knowledge Skills & Experience:
- Organised and flexible, able to prioritise
- Highly motivated, able to work independently
- Analytical and administrative skills
- Proven ability to build and maintain positive relationships
- Proactive and positive approach
- Willingness to support colleagues
- Demonstrable experience in a broadly similar role or environment
- Experience of using databases
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
- Excellent time management skills with the ability to prioritise a workload and to work independently to meet deadlines
- Good numerical skills.
- Excellent and engaging written communication and listening skills and the ability to adapt style to suit a wide range of supporters.
- Confident interpersonal and verbal communication skills, including the ability to empathetically communicate with recently bereaved individuals wishing to donate or raise funds for MSF.
- Accuracy and excellent attention to detail.
- Willingness to work occasional evenings and weekends and to travel nationally and internationally if required.
- Commitment to the aims and values of MSF
Recruitment timetable:
- Closing date for applications: Monday 22 June 2026, 12.00pm (BST)
- First round interviews: Week commencing Monday 6 July 2026
- Projected Start Date: July 2026, Dependant on candidate availability
Registered Charity
More than 1000
Thank you!
We are looking for a Fundraising Assistant to join our Individual Giving team at Samaritans. As our Individual Giving Fundraising Assistant, you'll help deliver fundraising campaigns that inspire people to support Samaritans. Working across direct mail, digital and supporter communications, you'll provide essential coordination, administration and reporting support to help grow income and ensure supporters have a positive experience.
This is a brilliant time to join the IG team at Samaritans as we continue to drive forward our ambitious plans to enable us to be there for all those who need us.We’re progressing some exciting new projects, and you’ll have the opportunity to develop a variety of skills and knowledge.
We are a supportive, creative, and ambitious team. We empower each other to achieve great things, and we’d love to have you join Samaritans and help us continue to succeed.
Contract terms:
£28,000 per annum, plus benefits
Permanent
Full time hours (35 hours per week)
Hybrid working: Meeting in person and working collaboratively are things we value. This role is linked to our Ewell (Surrey) office with a blend of home working and office working. We work in person around two days or more per month.
We are passionate about flexible working. Talk to us about your preferences
What you'll do:
- Support the planning and delivery of fundraising campaigns across channels, including direct mail, telemarketing, digital acquisition, paid search and supporter welcome journeys.
- Provide administrative support across a range of projects, including scheduling, briefing, onboarding suppliers and managing project documentation.
- Monitor and report on campaign performance and share insights with the team.
- Listen to and review fundraising calls, providing feedback and helping ensure supporters receive a positive experience.
- Work with colleagues across Samaritans to coordinate creative and copy feedback, manage campaign assets and maintain accurate tracking and reporting.
- Help coordinate a new cold mail programme, working with agencies, suppliers and internal teams to ensure activity is delivered effectively.
- Draft some copy for supporter communications, email journeys and social media content, helping to bring fundraising campaigns to life.
- Support data management, reporting and other team priorities.
What you’ll bring:
- Strong communication and organisational skills.
- A proactive, positive approach and willingness to learn.
- Good attention to detail and ability to manage multiple tasks.
- Confidence working with data and Microsoft Office applications.
- Ability to build effective relationships and work collaboratively.
- An interest in fundraising, marketing or the charity sector.
- Collaborative approach and ability to manage competing priorities
See full Job Description and Person Specification
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.
Applications close: 09:00am on Monday, 22 June 2026
Interview dates: w/c 29th June
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.
Registered Charity
101 - 500
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.
The client requests no contact from agencies or media sales.