About the role

Salary: £30,000 | Annual Leave: 39 days | Hours: Full-time | Term: Ongoing

As the Swimming Sales & Operations Manager, you will have responsibility for leading all aspects of Woodrow’s Swim School. Your principal focus is developing the strategic plan to secure new business sales of circa £350k p.a. You will be responsible for ensuring high quality experiences for all our swimmers, including local community groups which hire the pool. Customer relationship management will be key for you in this role.

You will bring excellent people management skills and have an aptitude for training, mentoring, and supporting your team. With your hands-on experience of managing a busy Swim School operation, you will ensure that your swimming teachers are fully enabled to teach effectively and that everything runs smoothly.

You are passionate about swimming and will take a great interest in the quality of these experiences for young people, including those with additional needs. We expect that you will bring your own ideas as well as consult with your team – all with the aim of enhancing the swimmer’s experience. A high-quality operation is also one that is compliant with the health and safety and safeguarding standards required of a swimming pool and swim school environment.

You will lead the team of Swimming Teachers, Duty Managers and Lifeguards. You will also work with colleagues covering sales and marketing, outdoor learning operations, facilities, and finance. This role is also a member of the Woodrow senior management team, who are essential in supporting the Head of Woodrow to deliver our strategic objectives.

Our commitment to anti-racism

In July 2020, we issued a statement committing to become an anti-racist organisation and to actively tackle racism. Since then, London Youth has worked with our staff and trustees to understand first the issues within our organisation, collaboratively developing a Theory of Change to define our areas of focus, approach and plan of action moving forward.

We have a Race Equality Action Stakeholder Group which is chaired by a London Youth member and trustee. This group includes representatives from across the organisation and oversees the implementation of our Race Equality Action Plan.

At the heart of youth work is the drive to level the playing field for all young Londoners to succeed, regardless of their backgrounds. Over two thirds of the young people we work with are from racialised communities and we know that without the opportunities which youth organisations provide, there would be limited experiences open to them.

London Youth embraces equality, diversity and inclusion. We are committed to the ongoing development of an organisation that values and represents a variety of backgrounds, perspectives and skills and welcome applications that reflect this.

Full details regarding this role and how to apply are in noted below. Please do read this carefully to ensure there are no delays in processing your application.

Key Information

Salary: £30,000 per annum

Hours: 37.5 hours per week

Term: Ongoing

Annual Leave: 39 days per annum (31 days, plus 8 bank holidays)

Important dates and how to apply

Read the full Job Description and Person Specification that outlines the expectations of this role in detail. If this sounds like you and you are interested, please ensure you meet the eligibility criteria before you apply.

To apply, please submit all of the following documents via email, with the subject line Swimming Sales & Operations Manager Application to the email on the job post on our website. Please simply click on the 'Apply on Company Website' button at the top of this current page.

• Your comprehensive CV
• A supporting statement indicating clearly how your experience meets the essential requirements of the Job Description Person Specification (no more than 2 pages)
• Completed Declaration of Criminal Convictions Form
• Completed Equal Opportunities Monitoring Form

NOTE: Applications will be considered upon receipt and only those that satisfy the criteria will be shortlisted and invited to an online first round interview. If successful, we will then invite you to a second in-person interview, where you will meet the team, see the centre and have the opportunity to demonstrate your interest in the role as part of this process.

Unfortunately, we are unable to respond to every application submitted – if you have not been invited to an interview within 14 working days of submitting your CV and supporting statement, please consider your application unsuccessful at this time.

If you would like to ask any questions about the role or process, feel ring our Woodrow Centre and ask for Head of Woodrow, Asti Kanaris.

Part-time consultant fundraiser

Communigrow provides opportunities using horticulture and social enterprise that educate, inspire and support young people and adults across Kent, many of whom face complex challenges, to improve their prospects for greater independence. We have an excellent reputation as a safe and supportive environment for education, skills and personal development. Using a 2.4 acre site we offer tailored interventions for diverse vulnerable and disadvantaged people. Several years of successful fundraising and expansion have enabled us to invest in the appointment of new staff and volunteers.

This new role will broaden our income streams by increasing individual and corporate donations, allowing further business development. The fundraiser will work in a successful and supportive team to approach individual and corporate donors to generate ad hoc and regular giving.  Your key responsibilities will include:

• Develop and manage communications with existing and new individual and corporate donors 
• Work closely with the Horticulture Director, Volunteer Coordinator and Education Coordinators to communicate our activities and value to beneficiaries
• Work closely with the Operations Manager to manage fundraising materials and events
• Meet annual income targets
• Maintain accurate record keeping
• Be an excellent ambassador for Communigrow and an active networker across the region

”We sort out problems together, for good.”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Bermondsey and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns

Operations Administrator

NJC Scale 5 - £25,896 to £28,205 per annum pro rata

Part-time 22.5 hours (9.30am - 2.00pm Monday to Friday)

Permanent Position

Funded by London Borough of Southwark.

Working as part of the Operations Team, you will undertake a range of administrative and support duties to ensure the smooth running of Citizens Advice Southwark.

You will need significant experience of administrative work in an office setting, either paid or voluntary, experience in using IT and a commitment to work within the aims, principles and policies of the Citizens Advice Service.

The successful applicant will be experienced in providing administrative support in a busy work environment, including maintaining financial records using Sage or similar software, and using Microsoft office suite of packages, especially excel. You will have good interpersonal skills and the ability to relate to a wide cross section of the public, as well as the ability to prioritise and manage your workload effectively.

The post holder will be required to work between our Peckham, Bermondsey and Walworth offices according to operational needs, and at other locations within the Borough of Southwark.

Closing date: 9.00 am Monday 1 November 2021

Interviews: Friday 5 November 2021

For further information and an application pack please visit our website via the Apply button.

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Location: Saunderton, Buckinghamshire

Hours: 9:00am - 5:00pm, Monday to Friday

National charity, Hearing Dogs for Deaf People, which trains dogs to transform the lives of deaf people, is looking for a skilled and enthusiastic fundraising assistant to join the Major Giving team.

We are looking for a person who can support the development and implementation of the major giving fundraising strategy.  You will also need to have a keen eye for detail and have good time-management skills. Being a team player is key to the role and you will need to be at ease communicating with a wide variety of people including volunteers, donors, and supporters.

The ideal candidate will have excellent organisational skills and be able to work to tight deadlines.  Experience or knowledge of working with trusts and foundations would be advantageous.

Our charity is fun, friendly, and caring with a mission to train dogs to change the lives of deaf people.  We are based in beautiful surroundings at the Charity’s training centre in the Chiltern Hills, near Saunderton in Buckinghamshire.

If you are interested in working with us in this varied and immensely rewarding job, please visit our website via the Apply button for further information and an application form, and to discover what you can gain in return.

Closing date: 29th October 2021

Interviews will be held from 8th November 2021.

Registered charity in England and Wales (293358) and in Scotland (SC040486)

For over 50 years, Designability has designed and provided products that have enabled disabled people to live with greater independence. We are currently seeking a highly motivated, experienced fundraiser to join our team to develop and grow income from Charitable Trust and Major Donor income streams, through the development of new and existing relationships. This is a fantastic opportunity for a fundraiser with proven experience in Trusts fundraising to join our dynamic team at an exciting time of growth across our charity; and to make a meaningful difference through our work supporting disabled people to live with greater independence.

You will have proven experience of:

• Securing income from Trusts and Foundations, as well as individual Major Donors in a donor facing role.
• Proven track record of securing four to six figure gifts, and of building strong relationships with new and existing donors and prospects.
• Producing compelling proposals, funding applications, reports and presentations as required to demonstrate a case for support or meet grant criteria.
• Researching, identifying and successfully managing a new pipeline of donor prospects.

You will be joining an independent, national charity based in Bath. Our team of talented designers and engineers create innovative new products which have helped hundreds of thousands of people with their day to day challenges. We are best known now for Wizzybug, our powered wheelchair which helps young disabled children move and play independently for often the first time in their lives. Families loan one from us for free thanks to the generous support of our donors.

We create our innovative products by being experts in user-centred design – put simply, this means that it is disabled people who drive our innovation strategy, and it is their needs and views make our products unique.

Our creative and inspiring team includes engineers, technicians, product designers, occupational therapists, fundraisers and administrators. We are led by strong values: we are creative, inclusive and practical, with our vision being to create a future where every disabled person has the products they want to live the life they choose.

We are really proud that we were awarded second place in the ‘Best Charities to Work For 2020’ list by Third Sector which is a reflection of our team highly rating the fact that we encourage activities that create strong teams and foster good personal relationships. Our staff also stated their confidence in Designability’s leadership and strategic planning.

The University of Bath provide us with recruitment support and applications are made through the University of Bath jobs website. We choose to follow many of the University of Bath’s human resources policies. However, Designability is a fully independent charity and our staff contracts are not with the University.

The job of a Save the Children's UK Fundraising Assistant (Christmas Jumper Day) is busy and fulfilling.

• Do you have experience working in a busy customer service role within an office environment?
• Do you have excellent communication skills and experience of drafting informative  communications?
• Are you very organised and have a high attention to detail?
• Are you motivated by our vision of creating a world where every child doesn't just survive, but thrives, and can go on to change the world?

If the answers to these questions are yes, we would love to hear from you!

 About Us

We stand side by side with children in the toughest places to be a child. We do whatever it takes to make sure they survive, get protection when they're in danger, and have the chance to learn.

Fundraising & Marketing's purpose is to work with the Policy, Advocacy & Campaigns and Global Programmes Divisions to inspire, nurture and grow active long-term relationships with key segments of the UK public, corporate partners and influential individuals, to create substantial and sustainable change for children. Across our community networks, our individual supporters, our shops and our generous corporate partners and philanthropists, our fantastic supporters are at the heart of everything we do. We offer opportunities to engage which help our supporters and partners love us more each day. We nurture and grow deeper connections that last. And we change how we work in order to meet supporters where they are.

By doing this, together with the Policy, Advocacy & Campaigns Division, we will deliver for children:

• a long-term and sustainable unrestricted income stream
• a restricted income pipeline aligned to Save the Children's strategic priorities
• a group of highly committed supporters who are willing to take high value campaigning actions for children
• a supporter base which is willing to speak out on children's behalf when we need them

As Supporter Data and Operations, we effectively manage the data and systems we use to connect with our supporters and provide leadership in how we use supporter data now and in the future to engage supporters better and build their loyalty. We also provide an excellent brand experience when supporters get in contact or need something from

Job Purpose

To support the Supporter Care and Fundraising teams to deliver outstanding service to our supporters around Christmas Jumper Day and the Festive Campaign. This service should always meet and exceed the expectations of our supporters, in order that they can actively contribute to our work through donating, volunteering, raising money and awareness for Save the Children's work.

There are 2 x Temporary positions (9 or 14 weeks)

As a rights-based organisation, we are committed to anti-racism and actively opposed systemic oppression of any form. The role holder will also support our commitment to celebrate diversity, challenge inequality, and build an inclusive environment for every one of our employees so we can better represent the children we protect.

Key accountabilities

The Fundraising Assistant's key duties will include:

• Managing CJD inbox: respond to any income enquiries in inbox within 48 hour SLA, monitor complaints and respond to them within 1 day SLA
• Responsible for post-event enquiries. Including finding income on CARE, updating supporters on fundraising amounts and filling in financial amendment log (this is largely from December-February)
• Monitoring Paragon calls and emails on a weekly basis to ensure calls are compliant and delivering great supporter care
• Forwarding media/press enquiries from inbox to relevant media team contacts for follow up within 1 day SLA
• Brief internal supporter care team on campaign developments
• QAing quality of partnership packs data on a weekly basis, assigning registration reference numbers and uploading to Paragon sftp for fulfilment. Keeping master spreadsheet updated at all times.
• Respond to supporter comments on social media (leaving complaints to Supporter Care team)
• Organise social media hub and volunteers, support with social media monitoring and responses

Person Profile

Experience

• Experience of drafting written communication designed to inform, motivate and inspire others.
• Extensive experience in a customer service role within an office environment.
• Extensive experience of building personal and professional relationships with the ability to suggest additional ideas or ways to support in a sensitive and appropriate way

Abilities

• A ‘can do' attitude, proactively looking for ways to improve the support on offer and remove barriers that have the potential to hinder.
• Ability to unravel complex queries and identify problems in an environment where the problem is not always immediately apparent or clearly communicated.
• Organised with a systematic way of working.
• Able to communicate complex issues clearly & concisely.
• Ability to work to tight deadlines and manage own workload, and to multitask at short notice.
• Strong interpersonal skills and experience of working well with a range of departments within a large organisation.
• Ability to absorb and retain a large body of information.
• A flexible team player able to go the extra mile to service supporter needs.
• An understanding of how supporter care or customer relationship management contributes to the profitability of customers or supporters.
• High attention to detail.

Aptitude 

• A demonstrable commitment to the principles of diversity and inclusion and their practical application and integration in the work environment
• A commitment to Save the Children UK's aims and core values of accountability, ambition, collaboration, creativity, and integrity

Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.

Remote Working:

The majority of SCUK employees are currently working remotely within the UK in line with UK Government guidance. Commencing July 2021 we will transition to flexible and hybrid ways of working (i.e. a mixture of remote/home and office-based working) as social distancing restrictions ease.

We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds. 

Families with young children have been hit hard by the pandemic.

Are you ready to join a charity to support them so they don’t have to face
their toughest times alone?

It’s an exciting time to join us as we have ambitious plans to expand our service
to meet growing local need.

In this new and important role you will engage the local community and businesses to enable us to diversify and expand our funding base. You will:

• Have experience relevant to fundraising
• Have drive and initiative with experience in achieving targets
• Be a confident communicator and excellent at building relationships
• Be organised and have good computer skills, particularly in working with databases

Hours of work: Part-time – 19 hours / week, that could fit around caring responsibilities.

Salary: Pro rata - £22K - £26K (FTE)

We believe that diversity in the workplace enables us to create a relevant, innovative and effective organisation. We are an equal opportunity employer and welcome applications from candidates with diverse life experience. We are committed to recruitment that is fair and free from bias.

Home-Start Oxford is a Disability Confident Employer. Please get in touch if you require this information in an alternative format, or to discuss an alternative form of application or other forms of reasonable adjustment.

Application pack: Job Pack, Application Form and Equal Opportunities Form attached. To be submitted with covering letter - see details in Job Pack. Please note that as part of our commitment to safer recruitment practice, applications must be made using the application form – CVs will not be accepted.

Informal discussion: Zena Forster, Fundraising Manager

Closing date: Midday on Monday 15th November 2021

To show our appreciation for your dedication we offer flexible working, 32 days holiday (pro rata), a contributory pension scheme, and the chance to work with incredibly friendly and committed colleagues.

This post is subject to a criminal record check through the Disclosure & Barring Service.

Community Fundraising Vacancies at Breast Cancer Now

There are three roles

The three roles represent an exciting opportunity to join the lively, dynamic and driven Community and Events team. Over the last decade, Breast Cancer Now has built up a strong events function, with community and events currently accounting for nearly a quarter of the charity’s overall voluntary income.

We have the following vacancies available. 

· Community Fundraising Products Officer

· Community Fundraising Executive

· Community and Events Executive  

About us

We’re Breast Cancer Now, the charity that’s steered by world-class research and powered by life-changing care. We’re here for anyone affected by breast cancer, the whole way through, providing support for today and hope for the future.

We’re that trusted friend that people affected by breast cancer turn to for caring support when they need it most. The expert authority on breast cancer research who is making breakthroughs and driving forward progress. And a vehicle for change, acting now to make sure anyone affected by breast cancer gets the best possible treatment and care.

We believe that we can change the future of breast cancer and make sure that, by 2050, everyone diagnosed with the disease lives – and is supported to live well. But we need to act now.

Although the roles are based in our London office, we are following a blended approach between office and home working with a minimum or two days per week in the office for full-time staff members. 

Should you have any queries with regards to this please contact us in the first instance.

Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.

Please use the provided link to be directed to the Breast Cancer Now job opportunities page for the vacancy closing and interview dates. 

The Huntington's Disease Association is the leading national charity working to improve care and support for people and their families affected by Huntington’s disease. The charity is committed to educating families and professionals about this rare and complex disease.

Based in central Liverpool, the post holder will work from the Charity’s Central Office. During COVID-19 restrictions, some home working may be required.

The Huntington's Disease Association is seeking an efficient organiser with great administration skills to join its small Operations Team and support the charity's activities. 

Experience in prior administrative roles is desirable, however we would be happy to consider those looking to gain further experience in this area.

As the primary point of contact for all enquiries to the office, the successful applicant will be friendly, compassionate and confident. The post holder will provide day to day administration to support activity across the charity. Duties will include booking travel, accommodation and training and supporting with the organisation of charity events. Another key task will be to maintain and input data on to client databases and help maintain financial records. Please refer to the job description for full details of the role.

Whether you have worked in a charity before or this is your first move into the sector, you will be keen to use your skills where you can make a difference every single day.

The successful candidate will be required to undergo a DBS check for enhanced disclosure.

To apply, email a copy of your CV and cover letter detailing your relevant skills and why you want the position along with a completed safer recruitment form to recruitment @ hda . org .uk

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website or in the document attached.

Closing date for applications is 5pm on Thursday 4 November 2021.

Operations Assistant

We have an exciting new opportunity for an Operations Assistant (or Verger as you will be known at the Cathedral) working within the Verging team.  The role is extremely varied and in a typical day you might help performers set up for a concert, participate in a service, support a visitor who just wants a friendly face and be that recognisable, reassuring and calm presence in the cathedral.

We are also seeking someone who has the aptitude to develop their technical skills, with support and training, to ultimately take a leading role in managing the complex integrated sound, lighting, and live-streaming systems in the Cathedral to ensure high quality cover for worship in this interesting role, offering scope to progress your career.

Position: Operations Assistant/Verger

Location: Chichester Cathedral

Hours: Full Time - 35 hours per week over on a 5-day rota which will include weekends and evening working (The Cathedral is usually open between 7.30am and 6.30pm and the vergers’ team is responsible for its opening and closing)

Salary: £23,000

Contract: Permanent

Benefits: Pension contribution, 34 days’ leave including Bank Holidays, Employee Assistance Programme, free onsite parking, and flexible working opportunities

Significant dates: Please submit your CV by 5pm on Monday 22 November 2021 but please be as aware that we reserve the right to bring this date forward if we have sufficient applications so please apply asap.

The Role

As a Verger, your areas of focus will include the live-streaming of services, concerts, and events, but you will also support the Verging team in presenting the Cathedral and providing a welcome to all worshipers, visitors, and guests.

To ensure that the various activities that take place within the Cathedral are run smoothly including:

• Ensuring that services of worship are set up correctly and services run to time
• Participating in Cathedral services as appropriate under the direction of the Head Verger and/or Senior Verger
• Undertaking any routine work as directed by the Head Verger and/or Senior Verger so that the Cathedral can operate effectively
• Providing support for events that are run in the Cathedral including rearranging furniture, setting up staging, operating the sound system so that events can be well run for the benefit of worshippers and visitors
• Be vigilant in relation to Cathedral health and safety and security
• Ensure that the Cathedral is kept neat and tidy, including cleaning, moving rubbish etc., so that it is welcoming for worshippers and visitors
• To be a welcoming presence for worshippers, volunteers, visitors and staff

About You

To be successful in this role, you will:

• Be able to work in a physically demanding role, as the position involves lots of standing, manual handling activities and the movement of furniture and other heavy objects
• Have an understanding of technology and in particular sound systems, using cameras, switching equipment and on-screen text and graphics, audio mixing equipment, lighting, and monitoring audio equipment
• Be able to perform routine video and audio equipment maintenance
• Be able to operate the portable equipment and expected to work in pre-production planning and production

Some experience in a similar role or environment would be desirable but not essential.

The cathedral is a living church – applicants should be in close sympathy with its Christian mission.

The successful post-holder will be required to have a satisfactory enhanced Disclosure Barring Services check.

About the Organisation

The Cathedral is a living, working place of worship that has been at the centre of life in Chichester for over nine centuries. It is the Mother Church of the Diocese of Chichester which covers East and West Sussex and it is also a visitor attraction, a venue for music and the arts and an all-round hub for the community welcoming over 350,000 visitors each year.

You may also have experience in areas such as Operations, Operations Assistant, Operations Administrator, Operations Coordinator, Admin, Administration, Administrator, Coordinator, Admin Assistant, Operations Admin Assistant, Verger, Church Verger, Visitor Experience, Visitor Experience Officer, Cathedral Verger, Verger Technical, Technical Verger, Verger Events, Sound, Lighting, Events, Events Coordinator, Live Events, Sound Technician, Light Technician, Events Technician, Light and Sound Engineer, Audio and Visual, Live Events Technician, Live Streaming, Online Events, Marketing and Events, Events Marketing, Local Events, Church Events, Cathedral Events, Concerts, Church Concerts, Religious Concerts, Faith, Church, Caretaker, Verger Caretaker, Church Caretaker, Events Caretaker.

Donor Engagement Officer

This is a fantastic opportunity to bring your donor engagement and finance administration skills to this highly effective and expanding heritage charity. The Severn Valley Railway Charitable Trust is a separate entity to the SVR Holdings Company who operate and run this much-loved attraction.  The Trust’s focus is to help secure the future of the Severn Valley Railway through donations, grants, and sponsorship.  The position of Donor Engagement Officer is key to our future success, working with the individual giving manager to deliver the donor stewardship programme for the 15,000 donors we have.  You will be responsible for the thanking and processing of donations, keeping our CRM system up to date, delivering engaging fundraising asks, thanking our donors and keeping them abreast of the impact their donations have had.

You will have CRM experience, ideally with ThankQ and Tessitura, along with income processing and reporting.

Are you ready to take the next step forward in your career, to develop your fundraising expertise? We are seeking a dynamic self-starter who has oodles of passion and drive to join our highly efficient and friendly team and be part of delivering ambitious fundraising plans to future proof the Severn Valley Railway. The successful candidate will be highly organised, numerate, analytical and have strong verbal and written communication skills, have an inquisitive and creative approach and be a proactive and enthusiastic completer finisher. You will be able to demonstrate previous success with the areas of customer service, income management and reporting, donor stewardship and managing data. This is your chance to join an amazing local charity that is committed to safeguarding the Severn

Overview

Post: Donor Engagement Officer

Reporting to: Fundraising Manager – Individual Giving

Employer: Severn Valley Railway Charitable Trust

Salary:  £20,000 to £24,500

Primary location: Number One, Comberton Place, Kidderminster

Hours: Full-time 37.5 hours per week

Holiday: 31 days (inclusive of Public holidays)

Summary of Role

• Deliver all areas of our donor stewardship programme.
• Banking and processing income.
• Ensure supporters feel engaged, are thanked appropriately, and communicated with effectively in order to build strong relationships maximising all opportunities for future income generation.
• First point of contact for all our donors.
• Manage the fundraising CRM and ensure the database is being utilised in the most effective way and the data we store is both accurate and up-to-date.
• Create and edit supporter records, manage mailings, record communications, produce reports analysing our performance using the Railway’s CRM system.
• Deliver the financial processing and reporting.
• Assist the Fundraising Manager in delivering the Individual Giving plan.

Main Duties and Responsibilities

• Deliver the day-to-day implementation of the Trust’s donor recognition programme, including donor thanking banking, processing and reconciling.
• Keep our supporters engaged with impactful updates, using all communication platforms.
• Input accurate donor and prospect data into the Trust’s CRM database, creating reports on fundraising activities.
• Deliver accurate financial inputting and reporting.
• Steward donors through the supporter journey.
• Maintain the fundraising databases, ensuring the Trust is compliant with data protection legislation.
• In conjunction with the Individual Giving fundraising manager, assist in delivering campaigns and appeals.
• Evaluate fundraising and communication impact, preparing reports and analysis.
• Work with the Finance Manager to produce Gift Aid claims.
• Identify, recruit, and manage volunteers to assist in delivering against your objectives.
• Represent and promote the Trust to internal and external stakeholders.
• Be an ambassador for the Trust and the SVR Family as a whole.
• General administrative / office duties.

Essential experience/skills required

• At least three years donor care including banking and processing donations.
• Individual giving fundraising experience, confident in communicating with supporters.
• Financial support experience within a not for profit.
• CRM, ideally ThankQ and Tessitura.
• Xero software experience desirable.
• Competent Excel user, looking to build on their skills.
• Delivering multi-channel appeals (electronic and print).
• Confident and eloquent communication skills both verbal and written.
• Strong administration and organisational skills.
• Proficient in MS Office.
• Excellent telephone manner and an ability to work quickly and accurately under pressure.

We will offer

• Free parking.
• Subsidised meals.
• Flexible working hours.

Person specification

• Ability to think creatively and apply problem-solving skills.
• Demonstrate flexibility and ability to work to tight deadlines.
• A willingness to learn and commitment to self-development.
• Accurate in data entry and a high level of attention to detail.

As a volunteering organisation, we ask staff to volunteer 5 days per year to support our operational staff in the busy season.

SVR Family

The SVR Family consists of the three separate companies

1. Severn Valley Railway (Holdings) Plc (Company number 01046274) is a not-for-profit company limited by shares.  No dividend is paid to shareholders with all profit used to support the running of the Railway. It owns the infrastructure and assets of the SVR, employs the paid staff, and is responsible for the governance, operation, finance, planning, customer service and management of the SVR.

2. Severn Valley Railway Company Limited, (Company number 00906842), a company limited by guarantee, supported by a paid membership of 12,500 members and provides volunteer staff who assist in the operation of the Railway from a working volunteer membership pool of 1,700.

Both organisations are led by Helen Smith, Director and General Manager.

3. Severn Valley Railway Charitable Trust Limited, a company limited by guarantee (Company Reg, No.04341280) Registered with the Charity Commission (Reg.No.1092723).

The focus of the SVR Charitable Trust is to generate funds:

• To enhance, maintain and restore SVR rolling stock and infrastructure.
• To provide educational and interpretive displays for the SVR
• To provide educational and heritage skill training used in the restoration, repair, and operation of the SVR.

The Charitable Trust is led by Shelagh Paterson, Executive Director.

Our Staff

Volunteering

The Severn Valley Railway is run by a team of 150 full-time equivalent paid staff and 1,700 volunteers.  As part our commitment and recognition to our volunteers, we request that all paid staff give five volunteer days to the Railway every year, this may involve supporting key events, to include Santa Specials, Halloween, and Gala’s.

Our Objective

SVR is recognised as an outstanding visitor attraction, with great days out and inspiring events, all with consistently high standards of customer service. SVR provides an authentic heritage railway experience where you can let your senses take you on a journey through history, with learning opportunities in abundance.

The organisations to support this are professionally led, values-based, and commercially strong. While it may be old on the outside, on the inside, SVR uses 21st century technology to run its activities effectively. It is able to recruit, train and retain the Staff and Volunteers it needs, and brings in the wide range of Financial and other support required to develop further. SVR is known for having good and enduring relationships with its stakeholders, from the diverse local communities in which it sits, to the Loco and Rolling stock owners, the Regulators and Industry partners.  On a day-to-day basis the 3 key areas of Management focus for SVR are Safety, People and Heritage. In addition, SVR has an industry-leading approach to the issue of Sustainability.

When a national emergency arises in the UK, the National Emergencies Trust activates a nationwide fundraising appeal to ensure that survivors and loved ones receive the vital support they need.  Would you like to be a part of our small team and make a difference?

ABOUT US
The Woodland Trust is the UK’s leading woodland conservation charity.  We want to see a UK rich in native woods and trees, for people and wildlife. The Trust aims to engage and inspire people about woods and trees to help us meet our vision of creating, restoring and protecting woodland. 

THE ROLE
Reporting to the Assistant to the Director of UK Operations, this key role will support our largely out-posted teams providing a high quality, wide ranging administrative support function facilitating effective use of corporate systems.  

THE CANDIDATE
Passionate about our aims, you'll have previous administrative experience from answering queries via email and telephone to booking events and managing calendars. This is a busy, hands on role, so you’ll need to be enthusiastic and proactive with a positive approach as well as being able to prioritise a busy workload. 
You'll be an excellent communicator and planner, with the ability to organise and manage a varied and busy workload. Flexible, positive and a problem solver, you'll also be discreet and able to manage confidential  information.

WHAT YOU CAN EXPECT
There’s no other organisation like the Woodland Trust. Whatever you do here you will be supporting our work to protect and enhance woods and trees. In return we recognise and value our people. You'll have our full support, training and opportunities for professional development, along with a contributory pension, life assurance and good holiday entitlement.

Families Need Fathers is a registered UK charity working to promote collaborative post-separation parenting. The Operations and Marketing Officer offers a great opportunity to make a difference and improve outcomes for children and their parents. We offer a range of support services as well as campaigning and lobbying activities to improve family support services and legislation. Being a small organisation, doing a huge job, means that the postholder will be able to be involved in a wide range of projects and to use and develop their experience in a breadth of ways that are less likely to be available in larger organisations. The role is offered on a 12 month contract, with a view to extending it or making it permanent depeding on how the role evolves and availability of funds. The role is offered full-time or part-time based at our office and working from home. We will consider job-share options for part-time workers.

We want to hear from all interested candidates, and to be considered for the position we strongly recommend submitting a detailed covering letter along with your CV, outlining why you're right for the role.

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