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Advance, Hammersmith (On-site)
£27,000 - £32,000 per year
Posted today
Rights of Women, EC1Y, London (Hybrid)
~£39,775 FTE £31,820 for 28 hour week
Rights of Women is looking for an organised, creative and innovative woman to join our team as our Fundraising and Partnerships Manager
Posted 1 day ago
Woman's Trust, London (Hybrid)
Circa £65,000 - £72,000 per year, depending on experience
Posted 2 days ago
Young Ladies Club, Greater London (Hybrid)
£30,000 per year
Seeking Domestic Abuse Officer to support Black & minoritized women. GOR applies per Equality Act 2010, Schedule 9, Part 1.
Posted 3 days ago
Single Homeless Project, London (On-site)
Starting at £28,953.79 and rising incrementally to £31,101.42 per annum (pro rata)
This is a chance to stand alongside women experiencing multiple disadvantage where safety, choice and confidence begin to return.
Posted 1 day ago
Refuge, Lambeth (On-site)
£14,236.1 per year
Posted 1 week ago
Advance, Hammersmith (Hybrid)
£27,000 - £32,000 per year
Posted 1 week ago
Page 1 of 5
Greater London (Hybrid)
£49,538.49 per year
Full-time
Permanent
Job description

We are recruiting for a Quality and Operational Development Manager to join our team in London; the scope on this job involves….

Job Title: Quality and Operational Development Manager

Location: Hybrid working with the requirement to occasionally attend our Head Office (Vauxhall) and Refuge's services nationally
Salary: £49,538.49 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full-time, Permanent

Hours: 37.5

We are looking for a passionate and skilled Quality and Operational Development Manager to lead our work on strengthening and embedding quality assurance across our services. This is a vital role in ensuring that women and children receive the highest standard of support when they need it most.

As Quality and Operational Development Manager, you will lead on obtaining external accreditations, refresh internal audit processes, and oversee the development and review of operational policies. You’ll work collaboratively across teams and with survivors to ensure our services reflect best practice, legal compliance, and feminist values. We’re looking for someone with strong communication skills, experience in quality assurance or accreditation, and experience of working within domestic abuse or gender-based violence services, alongside a commitment to equity, diversity, and inclusion.

This is an exciting opportunity to make a real impact. You’ll play a key role in shaping Refuge’s approach to quality and service development and help shape the future of domestic abuse services. Join us and be part of a team that is changing lives every day.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 5 December 2025

Interview date: 17 December 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Posted by
Refuge View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 19 November 2025
Closing date: 05 December 2025 at 09:00
Job ref: 1855
Tags: Advocacy, Operations