General Manager Jobs

Are you committed about delivering a high quality, client focused service? Are you experienced at motivating a team and now looking for the next challenge? If you answered yes, then this could be the role for you.

About the role:

Our Newham Support Services is seeking a Service Manager, who would like to develop their career with a sector-leading organisation. As our Service Manager, you will provide effective management of a high support accommodation service for single homeless in Newham.

In return, you will receive a comprehensive induction into the organisation, access to our management learning and development programme and continuous support and development, within your role and a competitive salary of £36,542.56 rising to £39,551.24 incrementally per annum plus benefits.

About you:

• Proven track record and demonstrable expertise in the provision of a supporting Rough Sleepers who are faced with multiple disadvantages
• Experience of managing a team, developing the skills and practice of others with the proven ability to motivate and manage a quality service focused on achieving defined outcomes.
• A track record of delivering high quality outcomes for clients working within a strengths and recovery model.
• The ability to plan, monitor and evaluate services, to ensure that they are responsive to the needs of the clients, meet the purpose they have been commissioned for and fulfil the service specification.
• Have strong networking skills and proven ability to build positive working relationships with internal and external stakeholders.

About us:

At Single Homeless Project, we welcome and encourage applications from people of all backgrounds and are committed to having a workforce that is made up of diverse individuals, skills, experiences and abilities.  Due to current under –representation at management level, we particularly encourage applications from individuals within our Black and Asian communities.

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

Important info:

Closing date: 7th January 2024 (at Midnight)

Interviews will be held: 16th January 2024

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Legasee is a charity committed to ensuring that future generations can learn about our history through the personal recollections of the men and women who witnessed it first-hand.  We provide students, teachers and researchers with unique access to a high-definition video archive of interviews with Veterans of military conflict from 1939 to the present day.

We are now looking to recruit an experienced project manager who will help us deliver a new project. At its heart, this collaborative HLF-funded project with the Women’s Royal Army Corps Association [WRACA] will record the oral histories of 30 women who served in the military from 1948 to 1992. 

Their testimonies will be used in a new interpretation at the Adjutant General Corps Museum in Winchester. The goal is to recruit volunteers for the Hampshire pilot and then support regional coordinators to record and share local stories. 

Additionally, the project extends to education; engaging pupils to research history, conduct interviews and apply digital technologies. From this work, we will create additional teaching resources, enhance community engagement, and collaborate with educational institutions nationally.

If successful, your role will be:

• To work with the charity, its partners and the Project Steering Group to successfully complete a Heritage Lottery-funded project within a rigorous evaluation framework.
• To work with the lead Trustee to create a video archive of the personal experiences and observations of 30 female veterans of the Women’s Royal Army Corps and ensure that all participants are supported throughout the entire process.
• To work with volunteers and the curator of the Adjutant General Corps Museum [AGC] in Winchester to develop and launch a new interpretation. 
• To work with a local school to deliver creative ways of learning about oral history .
• To build connections with national schools, colleges and universities and grow awareness of the charity archive and its teaching resources.
• To be responsible for the recruitment, training and participation of all volunteers in the Project ensuring that they benefit from their involvement by gaining new life skills and a greater understanding of the role of females serving in the military.

A full job spec is available. In the first instance please answer the questions and send a covering letter and cv.

Good luck.

This is a full-time post (35 hours per week) based in London (SE1) with occasional international travel to the Caribbean.

Employee benefits include:

· 8% employer contribution to a pension

· 25 days annual leave, plus bank holidays and additional leave during the Christmas week

· Season Ticket Loan

· Flexible working - a minimum of two days working in the London office

We are recruiting an experienced project manager to help coordinate the planning, delivery, and management of Renewal and Reconciliation: The Codrington Reparations Project in collaboration with a parallel post in Barbados. This is an exciting opportunity for someone with demonstrable experience in project management, who is comfortable working with a wide range stakeholders and partners at all levels and is committed to USPG’s aims and values. The work requires a sensitivity to the contested nature of history and active support for reparations for the transatlantic slave trade. Knowledge of the Caribbean region, history and cultures and an understanding of university research environments would be advantages.

The project

Renewal and Reconciliation is a project that involves a partnership between the Codrington Trust and the United Society Partners in the Gospel (USPG). This is a reparative project in relation to the ownership and management of the 700-acre Codrington Estate. Between 1712 and 1838 the estate was run by USPG’s predecessor organisation, the Society for the Propagation of the Gospel in Foreign Parts (SPG). Under SPG’s management, enslaved persons of African descent were subjected to brutal and degrading treatment as well as the deprivation of their liberty. USPG has pledged 18M Barbadian dollars (£7M sterling) to be used over a period of 10 – 15 years in Codrington, Barbados to support a programme of activities composed of four workstreams: community development and engagement; historical research & education; burial places & memorialisation and family research.

More information can be found on our website

The role

USPG is looking for a confident, well organised and experienced professional who enjoys working in an innovative creative environment to help deliver this long-term project alongside partners and colleagues in Barbados. As part of a Caribbean - British team, the postholder will be responsible for the design and delivery of this programme of activities. They will be expected to work in close collaboration with colleagues in Barbados (mostly online) as well as across the teams within USPG. They will report directly to the General Secretary (CEO), the Revd Dr Duncan Dormor, but will also work also very closely with the Executive Secretary of the Codrington Trust, Mr Kevin Farmer, and his colleagues.

About USPG:

USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion  justice.

If you would like to discuss the role, please feel free to contact Revd Duncan Dormor trough Zoey Smith, Duncan's EA.

Closing Date: Monday 11th December at 12 noon

Interviews: Tuesday 19th December (in person)

Campaigns Manager
Fixed Term: 10 months (Covering Family Leave)
Full time: 34.5 hours per week, Flexible
Dual Location or Home-based - This role is ‘dual location’ – working from home, with 1 - 2 days a week at our headquarters in Vauxhall, London – or could be entirely home-based with regular travel to London for team or other professional events and meetings.
Salary: London  £50,000 - £56,000 National - £46,500 - £52,500

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.                                                    

About the role

This is an integral time to join Macmillan's Campaigns team. With a general election in Westminster on the horizon, you will play a key and critical role driving change to improve the lives of people living with cancer in the UK. You will represent Macmillan across sectors, leading general election and coalition activity. This is an exciting opportunity to drive political advocacy, whilst generating public support behind one of Britain's biggest and most loved charities and our all-important cause. 

You will lead our talented and award-winning team, running and delivering integrated campaigns to ensure that the voices of people living with cancer are at the heart of all our campaigns. As a passionate people leader who thrives in periods of change, you will motivate and develop your team of specialist campaigners through busy periods and drive the team towards goals and objectives.
 

About you

We are looking for someone with the following skills and experience:

• Experience in designing and delivering impactful campaigns which influence policies and decision making.
   
• Experience in addressing inequalities in support for people and communities, with a demonstrable commitment to inclusivity and empowering others.
   
• Experience in building strong relationships with internal and external stakeholders
   
• Ability to influence at all levels, bringing people on board to deliver strategic goals.
   
• Experience of developing and motivating a team.

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process 

The application deadline is Tuesday 19th December 2023 at 23:59pm.  Interviews will be held in the week commencing Monday 8th January 2024.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So we can support you to be your best during the application or interview process, please contact Macmillan Talent Acquistion Team for advice and reasonable adjustments (email address on main Macmillan advert) 

The Digital Project Manager will lead the redesign and development of our new website, working with third party agencies and colleagues across the charity to ensure we deliver an audience first website that will help us grow our brand and our income. We’re looking for someone who is passionate about project management, web development, collaboration and fundraising. If this is you, we’d love to hear from you!

About the role

The Digital Project Manager will:

• Successfully project manage the delivery of our new website to time and budget, from briefing and procurement, to development, testing and deployment.
• Work closely with the Marketing & Digital team, colleagues across the Charity, our web agency and other third parties to both deliver the website and support the integration of platforms where necessary.
• Create comprehensive project and work plans that incorporate financial resourcing, capacity and milestones

Please note that this role will also manage the Digital Project Officer.

About you 

You're an excellent project manager, with experience of managing complex digital projects from inception to delivery, able to deliver to agreed budgets, timescales and quality levels. You'll be confident in managing workflow and delivery and will also have experience of content management systems and websites. You'll be a highly skilled communicator, able to manage relationships with different teams across the Charity as well as externally with third parties. If this sounds like you, we'd love to hear from you! 

The role

In this multi-faceted role, you will help drive the fundraising data strategy by providing business intelligence and data analysis. You will ensure robust data management systems and data quality standards are implemented and adhered to and provide the technical expertise and data insights to enable fundraisers to maximise income.

About us

King’s College Hospital Charity is dedicated to supporting life-changing care at King’s College Hospital NHS Foundation Trust. King’s patients are at the heart of everything that we do. We make the best care for patients possible by raising money for cutting edge equipment and facilities, supporting our staff, innovative research and pioneering treatment. Our values of being caring and supportive, ambitious, innovative and creative, working collaboratively and with integrity are the golden thread that runs through the very fabric of who we are and how we operate and we all aim to live them and make them real every day.

You will have:

Working knowledge and experience of data management is essential as the role will involve managing all aspects of the database and associated data systems and processes as part of the Charity’s fundraising products and the Charity’s web systems and pproviding the expertise and insight to support an integrated data strategy across fundraising and communications advising on and sharing best practice.

We are looking for an individual who is flexible with a highly organised, meticulous and thorough approach to work. A team player, you will have experience of managing and coaching a team and excellent interpersonal skills  that will enable you to communicate clearly and concisely, both orally and in writing with a variety of stakeholders, internally and externally. You will also possess intermediate or advanced experience and skills in MS Office, particularly Word, Excel, PowerPoint, SharePoint and Outlook and that of online meeting platforms such as Teams, Zoom

We are a friendly team, committed to a diverse and inclusive culture and welcome applications from individuals of all backgrounds and identities. We offer a collaborative working environment with bespoke learning opportunities, 25 days holiday plus the bank holidays, and various employee benefits to help you balance your work and life.

Please review the job pack for full details on the role. We want to hear from if you are interested in helping us make a difference in our communities, possess the skills and experience outlined in the job pack and our values resonate with you. To apply, please send a cover letter of no more than two pages, setting out how you meet the criteria and an up to date CV by 13 December 2022.

About Us 

Hibiscus Initiatives is a passionate, women-centred organisation, delivering high impact advocacy and advice services for more than 35 years to those at the intersection of the criminal justice and immigration systems. As an organisation, we have distinct expertise in working with marginalised migrant women in prison and in the community, and with detainees from all genders in immigration removals centres. 

Our holistic and trauma informed approach makes a real and lasting impact on women's lives - particularly those who have experienced prisons, international and community resettlement and trafficking.

We aim to make a difference within the criminal justice and immigration systems too by working with women and amplifying their own voices so their experience is recognised by those making policy decisions. 

Hibiscus adopts anti-racist, anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles.

We are committed to the wellbeing and development of our staff. We provide regular learning and development opportunities, wellbeing activities, clinical supervision, an Employee Assistance Program, critical illness and life assurance cover, and other benefits to support your wellbeing. 

About the Role 

We are recruiting for an experienced Community and Women’s Centre Manager to join our Community Team, which provides specialist, trauma-informed support to minoritized migrant women in the London area affected by immigration restrictions, the criminal justice system, and trafficking or modern slavery. 

The Community and Women’s Centre Manager will lead a team of project workers, overseeing all aspects of our community casework and managing the National Lottery funded Women’s Centre at Resource for London in Islington where we provide activities and support sessions. 

The post holder will work with the team to plan a programme of practical support, wellbeing and empowerment activities, and maintaining a safe, trauma-informed women-only environment and lead on monitoring and evaluation and reporting to funders. 

This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010. 

Salary  
Salary Band C: £33 000 – £37 000 (FTE) 

*starting salary negotiable up to the mid-point of the band, depending on experience 

Team 
Community 

Duration  
Permanent 

Hours  
Full-time (4 days per week also considered) 

Location 
Hibiscus Head Office and Women’s Centre, Islington 

Flexibility to work from home 1 day per week 

Reporting to 
Head of Community and Criminal Justice Services 

About you 

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

Our ideal candidate will have a minimum of 2 years’ management experience in providing casework support, programme development and/or centre management or coordination experience. 

The candidate will have an understanding of one of more of Hibiscus’ key work areas – criminal justice, immigration and migrants’ rights, racial justice, and/or gender-based violence/gender justice, with substantial knowledge of the needs of migrant women who have been involved in the criminal justice system, are affected by immigration restrictions, and those who are survivors of human trafficking 

This is a big role and we understand you may not have experience in all of the areas covered. Please indicate in your cover letter which areas of the job description you are already experienced in, and any where you would need further support and development. The successful candidate will also have scope to develop senior roles within the team to support with one or more areas of responsibility. 

Our Culturally Appropriate Advocacy service works with Black Asian and Minority Ethnic (BAME*) people across Greater Manchester who have received treatment under the Mental Health Act. We aim to address racial disparities in mental health services through Advocacy.

This service is a DHSC pilot service, funded as part of the government’s ongoing work into the Mental Health Act reform. Gaddum will deliver this pilot scheme in partnership with our established partners, African & Caribbean Mental Health Services (ACMHS). 

We are seeking to appoint a Service Manager to lead on this project, on a fixed term basis until March 2025.

The service design will be co-produced in partnership with ‘Experts by Experience’: BAME people who are detained under the Mental Health Act or previously have been. The Service Manager will be responsible for the operational, day-to-day management, development, and promotion of the service.  They will develop the project in line with contract specifications and wider strategic plans.

Full details of the role can be found in the Job Description, and more information about the project can be found in the ‘Culturally Appropriate Advocacy Service Manager Recruitment’ document.

This role is subject to an Enhanced DBS Check.

For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.

Why work with us?

At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse.  Our teams are passionate about working together to support and empower individuals and their communities.  You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.

All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform.  Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.

Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance.

Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award.  For a full list of our awards and accreditations, please visit our website.

 How to apply

The closing date for applications is Monday 8th January, interviews are scheduled to take place Tuesday 16th January. 

Applications should be made via the attached Application Form and submitted via email.  Full details can be found on our website.

Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.

Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect. 

As part of our commitment to equality, diversity and inclusion, Gaddum undertakes blind shortlisting. 

We are looking for an experienced individual to join KRAN's senior management and be the full-time lead on advocacy and support, managing a team to deliver effectively for our young people. Services include case work, mentoring partnerships with volunteers, wellbeing activities and youth engagement activities.

WorldSkills UK recently launched a new organisational development plan for 2023-25. This exciting role, within the Executive Office, will lead on its delivery and evolution as well as on all areas of HR management for WorldSkills UK. The successful candidate will have the ability to build relationships and communicate effectively at all levels of the organisation and have a passion for supporting staff and managers. This varied role requires a versatile, people focused and experienced HR generalist who has a successful track record of leading and delivering all aspects of an HR function.

WorldSkills UK is a four nations partnership between education, industry and UK governments. It is a world-class skills network acting as a catalyst for:

• raising standards, through international benchmarking and professional development
• championing future skills, through analysis of rapidly changing economic demand
• empowering young people, from all backgrounds, through competitions-based training and careers advocacy.

 We are working to help the UK become a ‘skills economy’, boosting the prestige of technical and professional education by embedding world-class training standards across the UK to help drive investment, jobs and economic growth.

We’re a proud member of WorldSkills, a global movement of over 80 countries. WorldSkills supports young people across the world via competitions-based training, assessment and benchmarking, with members’ national teams ultimately testing their ability to achieve world-class standards in the biennial ‘skills olympics’. The insights we gain from training as part of this global network enables us to embed world-class training standards across the UK to help drive investment, jobs and economic growth.

At WorldSkills UK we value equity, diversity and inclusion and recognise that it is critical to our success.

We are committed to creating an inclusive environment for all who work with us and strongly encourage applications from anyone who meets the specific criteria of the post regardless of age, disability, ethnicity, gender, gender reassignment, marital and civil partnership status, pregnancy, religion or belief or sexual orientation.

As a member of the Disability Confident Scheme, we guarantee interviews to all disabled candidates who meet the minimum criteria for our vacancies and are committed to making reasonable adjustments at all stages of the recruitment process to enable candidates to perform to the best of their ability.

A fantastic opportunity has arisen for an experienced General Manager to join a fantastic charity dedicated to promoting health and wellbeing with healing and other holistic therapies.

Salary: £50,000 – £55,000

Location: Shere, Surrey

As General manager, you will be responsible for the day-to-day running of the full organisation, including house and grounds, healing, events, hospitality, and overnight stays, and will take the lead role in developing and implementing a new business strategy.

As a versatile and committed General Manager you will be leading the organisation through an exciting change of direction, as they undergo a full re-brand, modernising their approach to healing and holistic therapies to attract a wider demographic.

Key responsibilities include:

· Managing staff and working alongside department leaders to maintain high standards and customer satisfaction.

· Ensuring the delivery of the company strategy for both physical and online events.

· Targeting primary, secondary, and tertiary markets bringing new people to the physical site as well as increasing social media followers and presence.

· Delivering a development strategy with medium/long-term goals and milestones.

· Budget management.

· Creating monthly Trustee reports.

The successful candidate will have strong experience in developing and executing operational and business strategy with a team of department leads and will be able to work to tight deadlines, while meeting the company's changing needs. You must be commercially aware of the strategic direction of the business, with the ability to think creatively and innovatively. Strong budget management, project management and analytical skills are key, alongside excellent leadership and communication skills. Proven success in developing and implementing business strategy is a must and an interest or knowledge in the benefits of healing is vital.

If this sounds like you and you’re keen to hear more, please do get in touch ASAP as applications are being reviewed on a rolling basis.

Please note, only successful candidates will be contacted with further information.

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.  

Advice Services Coordinator - Peripatetic

salary £26,519 per annum pro rata

Hybrid - WFH and from all our offices in West Northants & Cherwell

Full time 37h/week or part time 22.2h

Permanent contract

Responsible to Advice Service Manager

We are your local charity,  Citizens Advice West Northants & Cherwell. We have been providing free, trusted, confidential & impartial advice in our community since 1965.

The Advice Services Coordinator (ASC) is part of the ASC team, who are jointly responsible for the quality and day-to-day organisation of the advice services in West Northants & Cherwell.

Responsible to the Advice Service Manager, ASCs monitor and improve quality of advice, and supervise paid and volunteer advisers and volunteer supervisors.

Main objectives:

• Provide day-to-day supervision of face to face advice services at our offices in Cherwell and West Northants, as required

• Provide remote supervision at times required by our advice service

• Contribute to the improvement of quality by checking cases and providing feedback to the advice team, in order to improve outcomes for clients

• Contribute to ensuring advice projects achieve targets

• Contribute to training as required

Key accountabilities

Service delivery

• Provide specialist support and act as consultant to the advisers and supervisors

• Contribute to quality of advice monitoring procedures

• Monitor quality of work through case checking and analysis 

• Undertake supervision of advice sessions, including face to face, telephone and digital advice

• Ensure all relevant policies and procedures are followed during the advice sessions 

• Ensure that social policy issues are identified and reported to the CitA Research and Campaign team

• Act as key holder and liaise with Service Coordinator to be a “paid presence” when required

• Attend regular meetings of paid and unpaid staff 

• Encourage good teamwork and lines of communication between all members of staff and volunteers 

Administration

• Maintain and monitor effective and efficient IT and administrative systems

• Monitor health and safety policy with regard to staff, equipment and premises within statutory requirements

• With the ASM, maintain and carry out complaints procedures in accordance with Citizens Advice guidelines.

Training and development

• Identify and implement own training and development needs 

• Identify the training needs of staff and volunteers as appropriate and contribute towards CAWNAC's training and development plan

• Assist with training activities as appropriate, in conjunction with the Training team and Advice Services Team

Other duties and responsibilities

• Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service 

• Comply with health and safety guidelines and take responsibility for your own safety and that of colleagues.

• Ensure that work reflects the aims and principles of the Citizens Advice service and its equality and diversity strategy. 

Essential Criteria 

• Understanding of and commitment to the aims and principles of the CA service and its equal opportunities policies

• Recent and substantial experience of working as an adviser within a CA or equivalent organisation 

• Experienced in debt and benefit advice

• Competent in monitoring, evaluating and reporting

• Experience of supervising staff and volunteers (desirable)

• Ability to analyse and interpret complex information 

• Competent in use of IT 

• Ability to support, develop and motivate staff 

• Effective communication skills, both oral and written 

• Ability to prioritise own work and the work of others, meet deadlines and manage workload in a pressured environment

• Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively

• Ability and willingness to work as part of a team 

• Commitment to continuing professional development

Desirable Criteria:

• Knowledge of the Citizens Advice Quality Framework, and knowledge of the core advice areas 

• Experience in designing and delivering training modules that use a range of adult learning techniques / theories.

This is a role where you will have a huge impact on people’s lives and gain enormous satisfaction from this.

If you have proven experience and knowledge of working in a general advice role and want to develop your career into a more senior and strategic role, then we’d love to hear from you!

18 months - 2 year Fixed Term contract
35 hours per week

Are you an experienced and gifted programme manager seeking the opportunity to support meaningful change? 

The United Reformed Church is going through a period of change which we have initiated as our Church Life Review. This phased national programme covers 13 Synods and 1200 churches from Cornwall to Orkney.

The programme is complex and multi-faceted.  Phase 2 is committed to designing new and sustainable models of sharing resources across and between the 13 Synods and multiple legal entities. Its design will offer effective operational services to churches to support congregations, as ways of creating new church communities are explored. Phase 3 implementation will follow any recommendations arising from the design phase.

We are seeking a gifted individual who can hold the strategic picture of reconfiguring complex structures and simultaneously understand, and be sensitive to, the significance of change on church congregations, assisting us with navigating this transition. Working with the General Secretariat, Assembly Business Committee, standing committees, churches, and Synods across the UK, you will be responsible for delivering the Phase 2 design. A key skill will be to balance time constraints with the imperative to consult widely on aspects of church life which will affect many and may include complex and technical issues. 

You are educated to degree level, or equivalent experience, with project management qualifications. You will be highly motivated, solution focused and have excellent interpersonal skills to bring the programme to completion within budget and identified time frames. Experience of complex project management and transformation is essential. Your understanding of collaborative change will be underpinned by your excellent communication skills. Your ability to handle complex projects and technical issues, and yet engage with all parties and communities of interest with confidence and assurance, will be key to the success of this phase of our Church Life Review.
 We can offer you a flexible and friendly work environment, working from Church House and/or from home. 

If you are interested in working for us and can meet the above requirements, please downloan an application form (we do not accept CVs). 

Closing date for applications: 12 noon, Friday 5 January 2024 
Interview date: Tuesday 23 January 2024

This post requires a satisfactory enhanced certificate from the Disclosure and Barring Service.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills, and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.

Title: Shop Manager

Salary: £37,132 per annum 

Contract: Permanent 

Hours: 40 hours per week, five days over seven- day rota

Location: Based in Shop from Crisis, Islington – 211 Upper Street, London N1 1RL

About the role 

We are recruiting for a commercially focused and visually aware shop manager to lead Shop from Crisis in Islington. Leading a team of three paid staff and an established group of 25+ volunteers, you will deliver an outstanding customer experience while creating a vibrant, fun place to shop, work and volunteer.

Islington is one of our most successful shops and enjoys fantastic support within the local community, with lots of room still to grow. You will have the autonomy to develop your shop and engage with the community and will be responsible for continuing to grow our volunteer and donor base. 

You will work collaboratively with a peer support group of shop managers and will have opportunities to build your own skills through training and development, alongside opportunities to be involved in pop-up shops and special projects. 

About you 

To be successful in this role you need to have experience as a shop manager or in a similar role, with a proven track record of leading high performing teams and achieving sales results. You will have a genuine interest in charity retail and be seeking a challenge that stands out from other retail management roles. You will know how to manage and build Crisis’s reputation within the local community and be committed to Crisis’s values and mission to end homelessness.

You may have experience in; retail management, stock management, people management, customer service, recruitment/interviewing.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave 

• Enhanced maternity, paternity, shared parental, and adoption pay 

• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 10 December 2023 (23:59)

Interviews will be held on Tuesday 19 December 2023