Grants Operations Manager - Nuffield Foundation

• Salary: circa £40,000 per annum (negotiable depending upon experience).
• Contract: Full time (35 hours per week), permanent
• Location: London, ability to work from home for part of the week
• Closing: 09:00am, Monday 15th November 2021

The Nuffield Foundation is hiring a Grants Operations Manager to manage and oversee all aspects of our grant operations and administration, ensuring we continue to effectively fund research that fulfils our mission of advancing educational opportunity and social wellbeing. 

The role

Grant-making is central to our mission, and the Grants Operations Manager is responsible for managing and overseeing all aspects of grant operations within the Foundation.

Leading the Grants Operations Team, you will own our grants management and applications processes, ensuring these are effectively managed, and that there is good communication and coordination on all grants issues across the business. This will involve working closely with colleagues across the Foundation, particularly Programme Heads, and Finance and Information Systems. 

This position will also oversee the ongoing development and implementation of our new grants management system (on Salesforce), identifying and implementing areas for improvement and reviewing processes to support the needs of grant making teams and external stakeholders. 

You will also develop and oversee the analysis and reporting of management information, to both assess the effectiveness of our grant operations and support the evaluation of the projects we fund.

About you

With your people management, operational, and grants management experience, you will be responsible for developing and leading a small team, prioritising work where necessary to ensure operational support across the whole portfolio of grants and programmes. You will need to provide hands-on support for the team during peak periods. You will also be responsible for ensuring the effective embedding and ongoing development of a new grants management system. You will be highly numerate and with excellent IT skills. With strong abilities in collaborating and communicating, you will be able to work effectively with colleagues at all levels of the organisation as well as external stakeholders (including senior academics). 

Further information and how to apply 

For further information and to apply, please click through to our recruitment platform. The closing date for applications is 09:00am (GMT) on Monday 15th November 2021, with interviews taking place via video on 1st and/or 2nd December 2021.

The Nuffield Foundation

The Nuffield Foundation is an independent charitable trust with a mission to advance social well-being, to improve lives for individuals, families and communities within a just and inclusive society. 

As part of our core grants programmes we fund research that informs social policy, primarily in Education, Welfare and Justice.We also provide opportunities for young people to develop skills and confidence in science and research.

We are the co-founder and co-funder of Nuffield Council on Bioethicsand – in line with an ambitious strategy and expanded strategic funding envelope – we have established and co-funded both the Nuffield Family Justice Observatory and the Ada Lovelace Institute in recent years. 

The Nuffield Foundation was established in 1943 by William Morris, Lord Nuffield, the founder of Morris Motors.

Global Dialogue seeks a Grants Manager to enable effective and efficient grant-making to charitable causes around the world, providing technical and coordination support to our expert programme teams and ensuring a high-quality experience for applicants.

About Global Dialogue

Global Dialogue is an independent, international platform for philanthropic partnership, offering hosting, regranting, incubation and special initiatives capacity, enabling funders to work together to advance human rights and social change.

We currently host five large networks and collaborations, serving more than one hundred independent funders: Ariadne, the network of European funders for social change and human rights; the Funder’s Initiative for Civil Society (FICS); the International Education

Funders Group (IEFG); Migration Exchange; and Philanthropy for Social Justice and Peace

(PSJP). We’re proud of our track record of incubating influential, award-winning civil society organisations in the UK, including IMIX, the communications hub for the refugee and migrant sector, and RightsInfo (now EachOther).

Global Dialogue is registered in England and Wales as a charity (1122052) and a company limited by guarantee (05775827), and we have a noncharitable trading arm, Global Dialogue Ventures (11154333). We hold a 501(c)(3) Equivalency Determination through NGO Source that enables us to partner with donors based in the USA.

As part of its 2019-22 strategy, Global Dialogue has committed to significantly increase the volume, efficiency, and scope of our grant management function, hiring skilled staff to lead it, introducing new policies and procedures to support this growth, and using participatory approaches when we have the opportunity to do so.

This new post will anchor and enable this shift. We anticipate grant-making this financial year of the equivalent of up to £900k, with further growth anticipated next year. There will be significant scope for the successful candidate to lead further development of our systems.

Job Description

The purpose of the role is to oversee the administration and delivery of our grant-making at every stage in the process – including, but not limited to, due diligence and communications with grantee partners – and to lead on relevant systems and process improvements in partnership with Global Dialogue’s wider operations team.

You will:

1. Manage Global Dialogue’s grant-making workflow and calendar, including:

• Coordinating applications processes on behalf of programme teams, including managing incoming grant proposals.
• Coordinating regular meetings of Global Dialogue’s Grant Review Group (a sub- committee of the board of trustees).
• Working closely with programme teams to prepare and assemble docket materials.
• Preparing and sending grant agreement letters to grantee partners.
• Tracking disbursements to grantee partners and troubleshoot disbursements when issues arise.
• Tracking reporting deadlines and communicate with programme teams and grantee partners to ensure that they are met.
• Collaborating with programme and finance staff to ensure grantmaking budgets are accurately tracked in Salesforce and Xero.

2. Act as grant-making ‘business partner’ to programme teams, including:

• Providing expert advice on all aspects of Global Dialogue’s grant-making policies and procedures, including guidance and signposting on UK compliance and related international due diligence and civic space issues.
• Monitoring trends in cross-border giving and international grant-making through desk research, participation in relevant conferences and meetings, and through regular dialogue with peer funders.
• Maintaining Global Dialogue’s grants management database (Salesforce):
  • Ensuring that all grant and grantee information is entered consistently and accurately
  • Generating reports and dashboards for the programme and finance teams
  • Training colleagues and acting as point person with Salesforce support staff
  • Regularly proposing ways to better track grants, budgets, and manage the database
• Collaborating closely with programme teams and Global Dialogue’s Information Security consultant to ensure grants and grantee partner relationships are managed according to their risk level and operating context.

• Coordinate Global Dialogue’s General Grantmaking programme – managing donor and grantee partner relationships, and monitoring budgets on occasions where grant-making sits outside established programme structures.

• Collaboratively evaluate, develop, implement new and refresh current grants management workflows, processes, and procedures to improve efficiency and accuracy and to diversify Global Dialogue’s grant-making (e.g. through developing systems to support more participatory approaches).

• Supporting new business development, providing expert input into new grant-making offers and providing coordination and stakeholder management support to the Executive Director for early-stage opportunities.

3. Other duties commensurate with the role.

Person specification

We are committed to being a diverse team and are looking for talented people from a wide range of backgrounds, cultures and experiences who share our values.

In your application, you need to demonstrate how you address the following criteria: Required:

• Relevant project and grant management experience gained in the not-for-profit sector (experience administering grant-making processes would be an asset)
• A track record of strong and consistent attention to detail in a fast-paced, complex environment
• Good interpersonal skills and the ability to build effective working relationships
• A demonstrable interest in human rights and / or social justice issues
• Strong numeracy skills, with experience of working with financial records
• Familiar with UK not-for-profit compliance requirements and best practices – an understanding of the regulation of not-for-profit organisations in one or more other geographies would be an asset
• Cross-cultural understanding and perspective, awareness and appreciation of differing worldviews, and the ability to communicate with and learn from a wide range of partners and colleagues
• A creative, collaborative problem-solver, with the proven ability to work both autonomously and as part of a team
• Methodical with a track record of compiling and maintaining complex and confidential records
• Strong IT skills, with sensitivity to the relevance of digital security in human rights work (the main tools we use are Office 365, Zoom and Salesforce)
• Experience of coordinating meetings
• Commitment to Global Dialogue’s organisational values
• Commitment to your own personal professional development
• Permission to live and work in the UK

Desirable:

• Educated to degree level, or otherwise able to demonstrate the capacity to deal sensitively and appropriately with complex issues
• Experience of developing or managing a database, ideally with Salesforce
• Skills in a language other than English

Terms and conditions

Hours: This is a part-time role, offered between 0.6-0.8 FTE. Global Dialogue has a flexible working policy and core hours will be negotiated with the successful candidate.

Salary: £38-41,000 pro rata, depending on experience.

Terms: Permanent contract, subject to funding, with a three-month probationary period.

Benefits: We offer a range of benefits including 25 days’ holiday plus bank holidays (pro rata). Global Dialogue contributes 6% to its workplace pension scheme, has a flexible working policy, and offers personal development leave.

Location: The Global Dialogue team works remotely and this role is home based. Once it is safe to do so, the successful candidate will be expected to be in London regularly for team meetings and other activities (up to 2 days per week).

Reporting to: Operations Manager.

Beyond the Streets is a small charity with a big determination to see routes out for women experiencing exploitation within the UK sex industry.  Your role is to lead on the maintenance and development of a strong pipeline of grant funding and relationship development of future and existing funding partners, including major donors.

We are looking for someone with great communication skills, high attention to detail, and a track record in building new partnerships and securing high-level funding from grant making trusts and foundations.

This is a full-time job, but with the possibility of a 4 day a week post for the right candidate. We have offices in Southampton and London and are open to flexible arrangements, including home working. We have the experience to invest in people who are interested in this work. 

You will be passionate about supporting women facing multiple disadvantages, as well as being able to support and motivate staff. You will have great communication skills and be able to champion the cause.

Your role will include:

 - leading on the ongoing development of the Beyond the Streets trust fundraising strategy;

 - overseeing the delivery of the Beyond the Streets trust fundraising strategy, ensuring that our relationships with large grant making trusts are well managed;

 - ensuring that all trust fundraising activities are coordinated and delivered to deadline with the Development Officer;

 - leading on the development of a major donor programme

Beyond the Streets is a charity inspired by Christian values. This belief inspires us to work with acceptance, value and mutual respect for all. We promote a healthy work life balance and regularly reflect on our boundaries and our strategy for the year. We genuinely seek to work as a team and ensure that no one is ‘rescuing’ or working outside their allocated hours.

The Coroners' Courts Support Service provides vital practical and emotional support to families going through the trauma of an Inquest into the unexplained or unexpected death of a loved one.  Over 340 highly trained volunteers currently deliver our services in almost half the coroner’s courts in England and via our national helpline.

We are looking for an energetic self-starter, with solid trusts and foundations experience, able to manage donors effectively and to source new supporters nationally and regionally.  You will play a key role in the development of the service across the UK. 

The post is part-time, hybrid working from home and in London. 

Closing date: 19th November 2021

Interview dates: Week commencing 22nd November 2021

Short list interviews: week commencing 29th November 2021

Please be advised that some interviews may take place via Zoom due to the current restrictions but it is hoped that they will be held in person.

Prospectus is pleased to be partnering with Paul Hamlyn Foundation as they seek to recruit their newest Grants Manager. This role will work closely with a portfolio of organisations that Paul Hamlyn Foundation funds through the Arts Access and Participation theme, primarily the Arts Access and Participation Fund.

Paul Hamlyn Foundation (PHF) is one of the largest independent grant-making organisations in the UK. PHF use their resources to support social change, working towards a just and equitable society in which everyone, especially young people, can realise their full potential and enjoy fulfilling and creative lives.

As Grants Manager you will be the main point of contact between funded organisations and the Paul Hamlyn Foundation. This role will assess applications for funding, write cases for support for the decision-making panels and will play a key role in recommending what funding and support PHF should commit to organisations. The post holder will also be responsible for developing relationships with new potential grantees and for keeping abreast of developments in your area of specialism to inform the Foundation's future thinking.

To be considered for this role, you will have demonstrable experience of work that is focusing on widening who is accessing and participating in the arts, as well as in-depth knowledge of policy and/or best practice of arts access and participation. It is expected you will have a good understanding of organisational dynamics and how they apply to developing business models, capacity and long-term sustainability. You will have experience of the grant-making process or experience of working within the arts to promoting better access and participation, as well as the ability to analyse complex information quickly and effectively.

As a specialist Recruitment Practice we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Please initially apply with a Word Copy of your CV - more information about the role and the organisation will be provided to suitable candidates.

The Henry Smith Charity is one of the largest grant making foundations in the UK, distributing close to £40m of grants in 2020. We aim to bring about lasting change to people's lives, helping them to benefit from and contribute to society. We achieve this by funding organisations that work with people to reduce social and economic disadvantage.  

We are delighted to be recruiting up to three Grants Managers to join our current team. Grants Managers are a key role within the organisation, delivering the grants assessment process and managing a portfolio of grants. The Henry Smith Charity are looking for talented people from a wide range of backgrounds, cultures and experiences who share our values and are passionate about making a difference through grant making.

The successful candidates will have a proven track record of either delivering and managing projects within the not-for-profit sector or managing a portfolio of grants/contracts/service level agreements, and should have considerable administration and database experience. They will be highly organised, show excellent attention to detail, have strong analytical skills (both quantitative and qualitative) and have outstanding written and verbal communication skills.  

At The Henry Smith Charity we highly value the principles of diversity, equity and inclusion and view them as central to our successes in grant making, helping individuals and communities to thrive. We welcome applications from people with a wide range of backgrounds and experience including people with disabilities, Black, Asian or Minority Ethnic backgrounds, people who identify as LGBTQI+ and individuals from different socio-economic and educational backgrounds.  

The Henry Smith Charity offers a range of generous benefits including 24 days (rising to 26 days after two years completed) annual leave, company pension scheme, health insurance, paid volunteering days, access to a free Empathy helpline, travel ticket loan and cycle to work scheme. We are currently trialling a new approach to flexible working, however regular attendance at our central London office will still be required.

Please let us know if you need any additional support to take part in the selection process. If your application is successful, the organisation will make reasonable adjustments to the working environment to enable you to fulfil the role.

To find out more about this role, please apply with a Word format version of your CV; cover letters are not required at this stage.   

Interviews will be held on the 15th and 16th November, in person, at the Prospectus offices in Holborn. 

When a national emergency happens in the UK, the National Emergencies Trust activates a nationwide fundraising appeal.  Would you like to be a part of this and make a difference to those people affected?  Your valuable contribution to our small team will ensure the funds raised will be distributed fairly and swiftly to those who need it most, wherever they are in the UK.

Senior Grants Manager

London/Home working

To £55000

• Are you an experience Grants Manager with experience including US grants?
• Do you have a proven track record of working with institutional donors to report on the grant process?
• Do you have a finance/grants management qualification?

A global think tank is seeking and experience Senior Grants Manager to join their team. The organisation is very well respected in the work they undertake and contribute to one is the biggest issues facing the world today - extremism and polarisation

The role -

You will play a vital role in ensuring their grants are well managed and the organisations commitments to their donors. This will include -

• Grant Management
• Financial Management
• Operational Management
• Resource Management
• Line Management

The Person

• You will hold a relevant finance/grants/project management qualification
• Will be experienced in grant management including US grants
• Will have strong financial reporting experience
• Will have experience of line management

In return, you will enjoy working with a close-knit, diverse and committed team for an organisation that employs experts in their given field. A wide range of benefits are also on offer

________

As an employer, we are committed to ensuring representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

If you know anyone looking for a new role, your referral could earn you £250

The consists of five distinct brands: , , , and . If you or anyone you know is looking to join our growing recruitment team, speak to us today. £250 is on offer for any referrals we successfully hire.

ISD is seeking a Senior Grant Manager to join our expanding project operations team. Playing a critical role in ensuring our growing international grant portfolio is managed to the highest standards, the post holder will be a senior member of the team and ensure that we are delivering on commitments to our donors. This position is a 12-month maternity cover.

ISD works with a range of government donors, institutional funders and major donors from across the world on a variety of exciting projects focused on hate, extremism and disinformation. At any one time, the organisation is delivering nearly 40 research, delivery, capacity building or network projects. Donors include the U.S. State Department, Norwegian Ministry of Foreign Affairs and Dutch Government, plus a range of major trusts and foundations. This year, we expect to have an annual budget of over £6.5 million.

The Senior Grants Manager provides oversight of this portfolio of donors throughout the grant management cycle, working both with ISD's operations team as well as project teams internationally. This role is responsible for ensuring our contractual obligations have been met, risks have been managed, and budgets have been tracked effectively. The post holder will also coordinate some of ISD’s business development activities with project teams to develop high-quality proposals, and line manage two direct reports.

Key responsibilities include:

• Provide high-level support and quality control across the entire grant management cycle

• Provide financial oversight to key projects and ensure income and expenditure are tracked accurately

• Serve as the operations lead for identified high-risk projects, working as a focal point for project managers and the Head of Project Operations

• Lead ISD’s internal systems and processes around resource development, including managing ISD’s development pipeline and coordinating key proposal processes

• Provide effective line management to the Project Operations Manager and Project Operations Coordinator

The successful candidate will have significant senior grants experience within an international NGO, think tank, or public sector environment, with a proven track record of working with institutional donors and senior management teams. They will need first-class organisational skills, with the ability to work in a fast-paced and dynamic environment.

ISD Global (Institute for Strategic Dialogue) works with a range of government donors, institutional funders and major donors from across the world on a variety of exciting projects focused on hate, extremism and disinformation. At any one time, the organisation is delivering nearly 40 research, delivery, capacity building or network projects. Donors include the U.S. State Department, Norwegian Ministry of Foreign Affairs and Dutch Government, plus a range of major trusts and foundations. This year, they expect to have an annual budget of over £6.5 million.

Prospectus is delighted to be working with ISD in recruiting a Senior Grants Manager (Maternity Cover) to join its expanding project operations team. Playing a critical role in ensuring its growing international grant portfolio is managed to the highest standards, the post holder will be a senior member of the team and will ensure that the team is delivering on commitments to our donors. This position is offered on a 12-month contract.

The role:

The Senior Grants Manager provides oversight of this portfolio of donors throughout the grant management cycle, working both with ISD's operations team as well as project teams internationally. This role is responsible for ensuring our contractual obligations have been met, risks have been managed, and budgets have been tracked effectively. The post holder will also coordinate some of ISD's business development activities with project teams to develop high-quality proposals, and line manage two direct reports.

This will include pure Grants Management, financial systems management, operational management, resource development and line/organisational management.

The person:

The successful candidate will have extensive Grant Making experience in the UK and/or Internationally and will have very strong finance operations and procedural experience. Substantial knowledge of working with institutional donors to report on Grants process, managing contracts, due diligence, conducting project audits and monitoring and evaluation. Some knowledge of US and European Commission funding and grant making would be useful but not essential. Highly organised, professional with a great eye for detail, this person will also be friendly, approachable and a great communicator.

Wish Granter

Rays of Sunshine is an award-winning national charity that brightens the lives of seriously ill young people and their families by granting wishes and providing ongoing support in hospital and within the community. Every day of the year the charity gives brave and deserving children across the UK the chance to put their illness on hold and do something they have previously only dreamed of.

The role:
We are seeking three Wish Granters to join our existing team to help us achieve this vision. You will be working with a caseload of seriously ill children and their families, delivering a combination of wishes and group activities. You will be working with families, medical professionals and suppliers in order to arrange and deliver truly unique experiences, ensuring children and young people remain at the heart of everything we do.

Requirements:
You will need to have experience of working with children and young people and a natural ability to build a good rapport with them. You will also have experience of arranging or delivering events, activities or services and have strong organisational, IT and time management skills.

What we offer:
Contract Type: Permanent
Hours: Full Time, 35 per week. Flexible, agile and hybrid working arrangements, which align with the needs of the role, will be considered.
Salary: £24,000 per annum, plus generous annual leave of 30 days plus bank holidays

How to apply:
If you have the passion to help us in our work to bring hope, fun, kindness and support to children who are living with serious illnesses in the UK, we would love to hear from you. Please refer to the job pack for further information. Please note a satisfactory enhanced DBS check will be required for this role.

The closing date for applications is Sunday 14th November 2021 and in person interviews will take place during the week of the 21st November 2021.

You may have experience of the following: Wish Granter, Childcare Worker, Child Care, Administrator, Admin Assistant, Operations Assistant, Play Worker, Childcare, Administration Assistant, Social Worker, Charity, Charities, NFP, Not for Profit, etc.

Ref: 103 767

WHO WE ARE

The Schroder Foundation is an independent grant-making charity. It donates up to £1.5m per year to a wide range of charitable causes. The Foundation has a strong focus on building relationships with the charities that it supports, broadly within the following areas of giving: Arts, Culture & Heritage; Education & Young People; Environment & Conservation; Health & Medicine; and Social Welfare & Community.

The Foundation also provides administrative services to four other charities, which are: the Schroder Charity Trust, the Charities Administered by the Kaiser Wilhelm II Fund, The Mallinckrodt Foundation and the German Christ Church London Charity.

THE ROLE

A hands-on role, with grant making and wide-ranging responsibilities!

The Grants & Administration Officer is integral to the smooth running of the Foundation’s Charities Office. They will manage a busy and varied workload, which includes being the first point of contact for enquiries into the Charities Office, liaising with the Trustees and undertaking a range of charity and grants administration. They will work alongside the Charities Manager to strengthen the systems, processes and policies in order to ensure maximum efficiency and effectiveness of the Charities. They will also have responsibility for the Schroder Charity Trust’s grant-making programme.

ABOUT YOU

The Grants and Administration Officer will be self-motivated, well organised and able to juggle a range of tasks, sometimes under pressure. You will need to be able to demonstrate excellent communications skills, good analytical and numerical skills and an aptitude for administration.

This post would suit a wide range of candidates but whatever your motivations, we would like to hear from you, particularly if you enjoy a variety of tasks and challenges, are a good communicator, have strong organisational skills, are a small team player, are flexible and a problem solver.

We value and respect all the differences that make us who we are, including: age, cultural background, disability and mental health, ethnicity and race, gender, gender identity and expression, sexual orientation, and social background. So, whoever you are, if you feel you have the skills and experience to do this role, we’d really like to hear from you!

Download the Candidate Information Pack.

Prospectus is delighted to be supporting St George's Hospital Charity as they look to recruit a Grants Officer.

St George's Hospital Charity is a NHS charity that works across south west London supporting tens of thousands of patients, staff and communities. As the star of “24 Hours in A&E”, the St George's University Hospital NHS Foundation Trust is one of the best-known hospital trusts in Britain. St George's Hospital is also one of the country's largest teaching hospitals, with an international reputation for quality care and innovative treatment.

As the Grants Officer, you will support the grants function across all aspects of its work, taking pride in developing a respected operation, working in partnership with St George's University Hospitals NHS Foundation Trust, St George's University and the local community. As the post holder, you will co-ordinate incoming grant applications whilst building a rapport with the applicants so they feel informed and supported throughout the grants application and post award process as well as compiling and issuing grant award letters and agreements, maintaining concise records and supporting grantees on how to activate their grant.

The successful candidate will have experience of grant making or applying for funding and its processes. You will be a confident communicator and team player. You should be highly efficient with the ability to work across multiple strands of work to strict deadlines and will also demonstrate strong organisational skills with the ability to build positive relationships with key stakeholders.

As a specialist Recruitment Practice we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Please initially apply with a Word Copy of your CV - more information about the role and the organisation will be provided to suitable candidates.

Job Description

Role summary:

You will be a highly motivated and experienced Grants and Individual Giving Fundraiser with a track record of successfully raising funds. Your role as the main fundraiser will be to maximise income from grants, and individual and business partner giving as part of the charity’s strategy to diversify our fundraising income.

Reporting to the CEO, you will lead on generating new income to meet an agreed annual target for the charity. You will be responsible for developing a grant fundraising plan to meet KCAH’s funding requirements and for writing funding bids. You will lead on increasing income from individual giving by managing the relationship with our existing pool of donors and creating a compelling case to persuade others to donate to KCAH.

Specific responsibilities will include:

Grant fundraising

• Develop a fundraising plan to meet our grant fundraising target, working with the CEO and others to identify our funding needs and identifying potential grant making organisations.
• Write high quality, creative funding applications to grant making organisations, working with other teams to ensure bids are compelling and accurate.  
• Develop good relationships with funders, including by maintaining regular contact with them so they understand what we do and our impact, and ensuring all reporting requirements are met.
• Work closely with the CEO, accountant and other teams to ensure all grants are correctly used and conditions and targets are met.
• Maintain accurate records and information about all Trust and Foundation applications and ensure that KCAH’s database and records are kept up to date.

Individual and corporate fundraising

• Define the KCAH ‘supporter journey’, and lead on its implementing it in order to bring in new donors, increase donor retention and donor giving.
• Support the KCAH communications team to plan communications and events in support of our fundraising strategy
• Work closely with the KCAH communication team so that their communications plan and events are informed by our fundraising objectives in relation to individual donors.
• Communicate promptly and effectively with our donors, including acknowledging all income generated.
• Define our requirements from a Customer Relationship Management (CRM) system, identify and lead the implementation of the best CRM system to meet KCAH’s needs. In the interim, ensure that accurate donor records are kept in line with GDPR.

Other Requirements:

• Understand, uphold and work within the ethos, aims and objectives of KCAH
• Keep abreast of key fundraising trends and issues and the regulatory environment around fundraising
• Develop strong and productive working relationships with colleagues and stakeholders
• Manage own learning and professional development
• Undertake any other duties which may reasonably be required in this post