255 Head of communication jobs in Holborn, Greater London

Build Up aims to build the power of young people to shape where they live and to change who can make decisions about London. We are recruiting a Head of Income Generation to shape and lead an ambitious fundraising vision to grow our impact across London.

The Role

This is an exciting new position in our team, created to help build our case for investment, tell our story and harness the support of new audiences. You will develop and deliver a 3-year fundraising strategy that unlocks new opportunities, diversifies income and builds lasting funder relationships. With consultancy support on communications and evaluation, you’ll have the tools to make a powerful case for our work.

We encourage candidates to discuss the role with our Director before applying - contact details are in the job description.

Who You Are

You’ll have a proven track record in leading fundraising strategy, securing charitable investment and writing successful grants. Alongside trusts and foundations, you’ll bring experience across other income streams (like corporates or major donors). You’ll balance strategy with delivery, thrive under pressure, and be excited by funding young people’s ideas. Our approach is innovative and we are looking for someone that can create clear, inspiring narratives that unlock new opportunities.

About Build Up

Build Up works to build the power of young people to shape where they live, and to change who can make decisions about London. Regeneration leaves young people behind. We support young people to take action by advocating for, designing and building local spaces to meet their needs.

Our approach is unique – and it works. Young people gain skills, leadership and power over decisions that affect them, while local communities benefit from genuinely inclusive spaces designed by and for local residents.

Why Join Us

At Build Up your work has a visible, lasting and personal impact - your ideas will genuinely shape our development. We’re a small, collaborative and passionate team with a flexible approach to work - we welcome proposals for non standard work patterns.

Key Details

This role is available on a 4 OR 5 day a week contract, subject to candidate preference.

Salary: £50,000 - 54,000 (pro rata) + 8% employer pension contribution
Full / part-time: 4 days (30 hrs) or 5 days (37.5 hrs) per week
Holiday: 32 days plus public holidays (pro rata)
Work pattern: Flexible
Location: Hybrid – at least 1 day per week in our Elephant & Castle office
Contract: Permanent

To Apply

For more information and to apply, please see the job description.

Applications close Sunday 20th September 2026. We will be reviewing applications on a rolling basis from Monday 14th September, so we encourage applicants to apply as early as possible.

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About us

New Local has a mission to transform public services and unlock community power. We publish research, lead peer learning, influence government and work with public sector organisations on some of today’s most pressing issues, informed by our network of 50-plus local authority members.

All of our work is guided by a belief in community power - the principle that communities themselves have the best insight into their own circumstances and should be able to participate in shaping their places and services. We believe that active, empowered communities should be at the heart of a wider shift towards place-based public services and a system focused on prevention, which can lead to better outcomes and a more sustainable system for all.

Purpose

Our Head of Practice role sits within our Practice and Programmes team. You will lead the development and delivery of a portfolio of practice work whilst also contributing to New Local's policy and thought leadership work. We are committed to strengthening the feedback loops between practice and policy locally, regionally and nationally and this role is key to this.

In our practice work you will solve challenges alongside councils, other public sector partners and communities, supporting them to deepen the impact of innovative place-based approaches and to understand the conditions needed for them to grow. You will be leading projects, working alongside delivery partners where needed, managing other New Local team members, to deliver high-quality work and impact for our partners.

Our thought leadership and policy approach is deeply rooted in our practice and peer-learning networks.You will draw on the pioneering work we see in places, and with our members, to support New Local's work to inform the national policy conversation about the conditions and enablers needed for places to accelerate and grow innovation in place-based, preventative and relational working.

Key tasks and responsibilities

• Manage a portfolio of practice projects, ensuring effective project management so that practice work is delivered within budget and to agreed timelines.
• Lead the delivery of projects within our practice portfolio, using a range of innovation and practice approaches including design, facilitation, strategy development, user-centred design, adaptive and collaborative learning, and approaches that enable partners to test, learn and adapt.
• Build and maintain excellent relationships with partners and clients for our practice work, across local government, the wider public sector and communities, placing an emphasis on collaborative working, co-design and building the relationships needed to support meaningful change.
• Develop and grow our practice work and generate revenues through deepening client relationships, creatively developing and responding to new partnership and business opportunities, including writing proposals and devising project budgets, aligned to our organisational purpose and vision.
• Lead effective project management of our activities, working with colleagues and partners to deliver high-quality work and impact within agreed budgets and timelines.
• Work with clients and the wider New Local team to connect practice, strategy and policy, drawing out learning from innovation and working with partners to translate this into changes in policy, strategy, systems and services, while contributing to wider thinking about the conditions needed to enable and scale change. 
• Model and promote the integration of practice and policy, through testing and iterating New Local's integrated policy and practice model and proactively contributing to our thought leadership and policy work.
• Model and promote collaborative working across New Local, including with our network and communications teams, using your practice expertise and learning from projects to strengthen the wider impact of our work on community power and public service reform.

How to apply

For the full job description, person specification and details on how to apply, please visit New Local's website.

High Trees Community Development Trust is seeking an ambitious Head of Community Research & Impact to join our senior management team and lead one of our core service areas.

Community-led research sits at the heart of how High Trees works. Our approach aims to rebalance the role and power that communities have in deciding how research is informed, delivered and used to improve lives for Lambeth residents. Over recent years we have built a strong foundation for this work and developed two flagship community research partnerships — the Lambeth Peer Action Collective and the Lambeth Community Research Network. We are now looking for someone to significantly expand this work: building local evidence of community need, working with communities to identify solutions and appropriate responses to local challenges, and advocating for change to policy and practice where needed.

This is a broad and varied leadership role. Alongside our direct research programmes, you will lead the development of infrastructure around community-led research in Lambeth, so that voluntary and community sector (VCS) organisations can access the training, resources and networks they need to design and deliver their own research. You will also lead our Monitoring, Evaluation and Learning and Communications functions, ensuring the impact of everything we do is understood, evidenced and communicated well.

As part of High Trees’ senior management team, the Head of Community Research & Impact will not only oversee delivery in their service area, but also help shape organisational strategy, grow partnerships and income, and ensure we work as one High Trees — keeping our practice responsive, collaborative and always led by community need.

About High Trees

Based in Tulse Hill, High Trees has been rooted in the local community for nearly 30 years. We deliver community action, employment, education, youth services and community research, working in partnership with local people and local organisations to build stronger communities and create meaningful change. We are recognised for our collaborative, long-term approach and our ability to adapt and respond to the issues that matter most to local people.

About the role

As Head of Community Research & Impact, you will:

• Lead and inspire our Research & Impact team to deliver high-quality, community-led research that drives change.
• Shape and deliver High Trees’ strategic vision for community-led research, championing collaborative research practice across Lambeth.
• Take the lead on designing new research programmes, support with sourcing the funding to run them, and ensuring projects are completed to a high standard with high-quality outputs.
• Grow the infrastructure for community-led research locally, including through the Lambeth Community Research Network and the Lambeth Peer Action Collective.
• Support VCS organisations with community research training, resources and capacity building support.
• Lead and embed Monitoring, Evaluation and Learning (MEL) and Communications across High Trees and our partnership work.
• Contribute as a member of High Trees’ senior management team, ensuring a joined-up approach across all our services.

About you

We are looking for someone who brings:

• Significant professional experience in research and/or community settings, with a track record of leading research projects.
• Experience of qualitative and mixed methods research and a working knowledge of participatory research approaches.
• A proven track record of leading teams and managing multiple projects and programmes at once.
• The ability to build trust and long-lasting relationships across community, academic, public sector and voluntary sector organisations.
• A strategic mindset, balancing day-to-day delivery with long-term vision.
• A solid understanding of the context in which High Trees delivers its work

Why join us?

This is a rare opportunity to take a senior leadership role in a values-led organisation at a time of growth and ambition. You will help set the standard for community-led research and system change, creating tools, resources and practices that benefit the wider sector — and be part of a collaborative team dedicated to creating lasting change.

About the team

The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships. 

The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.   

Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.

You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. 

About this role

The Head of Engagement is a strategically significant and high-impact role within the Philanthropy team, responsible for leading and developing Impetus’ engagement programme across both volunteering and pro bono support.

At Impetus, volunteering refers to opportunities for employees of our donor firms to engage directly with the young people supported by our portfolio partners, helping to inspire, motivate and broaden horizons through meaningful interactions.

Pro bono support is a core element of our capacity-building approach and a key way in which we strengthen the organisations we back. It involves skilled volunteers and partners contributing professional expertise to address strategic challenges and opportunities within our charity portfolio, helping to build capability, resilience and long-term impact.

The Head of Engagement will shape the strategic direction and lead the delivery of a high-quality programme of volunteering and skilled pro bono support, creating meaningful outcomes for portfolio partners while delivering engaging and rewarding experiences for supporters. The postholder will ensure that engagement opportunities align with Impetus’ investment priorities and organisational objectives, respond to donor interests, and maximise impact for the young people and charities we serve.

The role combines strategic leadership, relationship management, programme innovation and operational oversight. Working closely with colleagues across Philanthropy and Investment, and engaging regularly with Public Affairs and senior leaders, the Head of Engagement will build, steward and deepen relationships with a wide network of corporate partners, major donors, and highly skilled volunteers.

The postholder will also lead and develop the Engagement team, comprising the Engagement Manager and Engagement Officer, fostering a collaborative, inclusive and high-performing culture that enables exceptional delivery, continuous improvement and professional growth.

As a key member of the Philanthropy leadership team, the Head of Engagement will play a central role in expanding and strengthening Impetus' supporter network, developing innovative opportunities for supporters to contribute their time and expertise, and ensuring our volunteering and pro bono programmes continue to evolve in response to the changing needs of young people, charities and partners.

This is an exciting opportunity to shape and grow a critical area of Impetus’ work, harnessing the expertise, networks and commitment of supporters to help more young people from disadvantaged backgrounds succeed in school, work and life.

Key responsibilities

Strategy and Leadership 

• Develop and deliver the engagement strategy and operational plan for the pro bono and volunteering functions
• Set and monitor KPIs, targets and budgets for engagement activity in line with organisational frameworks, securing approval from senior leadership where appropriate
• Lead the continued growth and development of volunteering and pro bono activity in alignment with organisational strategy and portfolio partner needs
• Work collaboratively with senior colleagues across Philanthropy and Investment to align engagement opportunities with organisational priorities
• Lead prospecting for the pro bono function, understanding the needs of our Investment Team and portfolio partners, identifying gaps in supporter skills and expertise and onboarding new organisations and specialisms 
• As the organisational lead for volunteering and pro bono engagement, advise senior leadership on engagement trends, sharing insights, learning and volunteering best practice internally and externally
• Lead, develop and coach the Engagement Team, creating a collaborative, inclusive and high-performing culture and ensuring clear objectives, development opportunities and succession planning 
• Provide guidance, support and oversight of delivery to the Engagement Team, line managing the Engagement Manager and supporting the development of the Engagement Officer

Volunteering programme 

• Lead the strategic development and continuous improvement of a high-quality volunteering programme, ensuring it delivers value for portfolio partners, corporate and donor partners and young people.
• Oversee programme quality and effectiveness across all volunteering activities.
• Build capability and strong relationships with portfolio organisations to support the design and delivery of high-quality volunteering opportunities
• Monitor participation, impact and quality across the volunteering programme, using data and feedback to drive improvements.
• Work closely with account managers in the Philanthropy and Partnerships team to drive and steward donor engagement.
• Develop new models of volunteering in collaboration with the Engagement Team, including governance and trustee pathways, skills-based workshops and intensive challenge clinics.

Pro Bono programme 

• Lead the development of the organisation’s pro bono programme and oversee the delivery of activities, ensuring high-quality support for portfolio partners.
• Set annual pro bono targets (including project value, number of projects, and supporter engagement) and lead the team to deliver on these
• Oversee the maintenance of a strong pipeline of projects from portfolio partners and supporters that meet the needs of portfolio partners.
• Source and cultivate new pro bono supporters, including companies and highly skilled individual professionals.
• Oversee and contribute to business development activity including prospect research, outreach, relationship building and partnership development.
• Steward existing strategic supporter relationships and create compelling supporter journeys that communicate impact and strengthen long-term engagement.
• Work closely with the Investment Team to identify, scope and prioritise pro bono projects, and work with the team to improve quality and impact in project delivery. 
• Ensure an effective team approach to project identification, prioritisation and matching across the programme.
• For select high-priority projects, directly match portfolio partner needs with appropriate supporters, ensuring an effective and high-quality project experience, with support from the Engagement Manager.
• Support select high-priority project kick-off meetings and maintain oversight of project delivery, stakeholder management and follow-up processes.
• Ensure appropriate evaluation processes are in place to capture project impact, supporter feedback and learning.
• Own quality assurance, review programme outcomes and impact data to drive continuous improvement
• Collaborate with the Events team to design and run relevant supporter engagement events.

Relationship Management and Donor Engagement 

• Develop and maintain strong relationships with both new and existing corporate partners, major donors, volunteers, pro bono supporters and charity / sector stakeholders.
• Lead strategic account management of donors and supporters.
• Act as a key Account Manager for strategic engagement partnerships, notably the most high-value Pro Bono relationships.
• Work closely with account managers and senior stakeholders to maximise supporter engagement and long-term partnership opportunities.
• Contribute to the creation of compelling communications and marketing materials that demonstrate the value and impact of engagement activity.
• Represent Impetus externally at meetings, events and networking opportunities building effective and inclusive partnerships.

Operations, Systems and Reporting 

• Oversee the effective administration and operational delivery of the engagement function.
• Ensure accurate data management and reporting through Salesforce and related systems by the Engagement team.
• Maintain oversight of engagement pipelines, financial tracking and programme reporting.
• Lead quarterly reviews and reporting processes through the analysis and presentation of engagement data.
• Develop and improve systems, processes and operational efficiency across the engagement function.
• Ensure all activities comply with organisational policies, procedures and best practice.

Cross-Organisational Working

• Form part of the Philanthropy and Partnerships Leads group to lead and drive performance against fundraising targets and strategy.
• Collaborate closely with the Investment Team to identify opportunities for volunteering and pro bono support, especially driving innovation for both programmes.
• Build strong internal relationships to ensure engagement activity is coordinated and effectively communicated across teams.
• Attend and support Impetus events where required.
• Represent the Philanthropy team on internal projects, working groups and committees.
• Support wider team priorities and contribute to a collaborative and inclusive working culture.

Person specification

Essential

• Excellent relationship management skills with experience across a range of sectors, and track record working productively with senior stakeholders in corporate and charity organisations, including internally.
• Strong business development skills, with experience identifying and developing new relationships, partnerships, and engagement opportunities.
• Experience translating strategic priorities into operational plans, objectives and delivery.
• Strong project and programme management skills, including managing multiple priorities, budgets, timelines and stakeholders.
• Experience and understanding of how to design and implement inclusive, accessible and engaging experiences for a range of audiences, including young people and corporate supporters.
• Experience managing line reports or leading teams including coaching, supporting and enabling others to deliver high-quality outcomes.
• Strong analytical and organisational skills.
• Ability to identify opportunities, solve complex problems and contribute innovative and creative ideas.
• Excellent written and verbal communication skills.
• Ability to influence and build credibility with senior audiences internally and externally through clear, confident and evidence led communication.
• A collaborative and flexible working style with the ability to work cross-functionally.
• Commitment to the mission and values of Impetus.
• A strong commitment to equality, diversity and inclusion.
• Experience working in, or closely with, the charity, youth, education or employment sectors.

Desirable

• In depth understanding of the corporate donor and philanthropy landscape.
• Experience in corporate fundraising or donor engagement, in particular with the financial services and investment sectors.
• Significant experience overseeing either a large corporate volunteering programme or a pro bono programme (e.g. 50+ projects).
• Experience working with Salesforce.
• Expertise in evaluation or impact measurement.
• In-depth understanding of the education and/or youth employment sectors in the UK.

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:

• Lost learning through absence, suspensions, exclusions from school
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
• The large numbers of young people out of education, training and employment

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

Our Values

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

Our employee benefits

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

How to apply

Please click on the "Apply for this job" button.

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement.

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is Sunday 20th September 2026, 11:59pm.

Interviews:

1st Interviews will take place on w/c 28th September 2026.

2nd Interviews will take place on w/c 5th October 2026.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

About us
The Microbiology Society is a membership charity for scientists interested in microbes, their effects, and their practical uses. It has a worldwide membership based in universities, industry, hospitals, research institutes, schools, and other organisations.

Our members have a unique depth and breadth of knowledge about the discipline. The Society’s role is to help unlock and harness the potential of that knowledge.

Our commitment to anyone who studies microbes is “whoever you are, wherever you are, we will amplify your voice”.

About you
The Head of Engagement and Storytelling leads communications and engagement across the organisation.                      This role involves working with members and colleagues to develop and curate scientific content designed for impact across our wide-ranging audiences, including members, the wider scientific community, the media, influential stakeholders and the public in order to achieve the Society’s ambitious vision of a world in which the science of microbiology provides maximum benefit to society.

The postholder will have experience working within science communication, displaying strong scientific knowledge while delivering high impact engagement campaigns. It is essential to have experience in People Management as this role oversees the different branches of the Engagement and Storytelling theme covering Communication, Policy and Membership.

Please note that the organisation operates a hybrid working policy.

For more information about the Society, please visit our website.

Our generous benefits package includes;
• Flexible working hours
• Highly competitive salaries with an annual cost of living increase
• 23 days holiday + eight bank holidays and three additional days over the Christmas break
• 10% employer pension contribution
• Life insurance including free (health and wellbeing) employee support services
• Enhanced maternity pay to include 26 weeks of fully paid maternity leave and 13 weeks of statutory maternity pay
• Enhanced Adoption pay to include 26 weeks of fully paid adoption leave and 13 weeks of statutory adoption pay
• Season Ticket Loan Scheme
• Cycle to Work Scheme
• £50 contribution towards eye care

To Apply

Please attach your CV and Cover Letter.

Please note that only shortlisted candidates will be contacted.

Interviews will be held in-person at the Microbiology Society Office.

Closing date: 25th September 2026

It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Microbiology Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We value, promote, and seek diversity.

The Society also takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources, only shortlisted candidates will be contacted therefore, if you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

In this role you are responsible for day-to-day operational activity across both finance and 
HR functions, working closely with the Finance Officer and reporting to the Head of Finance 
(with ‘dotted line’ reporting to Director of Finance and Operations in respect of HR activity). 
The role requires effective use of systems to enable efficient processes, with responsibility 
for data held on the HR system and management of routine employee related processes 
including recruitment and onboarding. The role also shares responsibility for processing 
invoices and payments on the finance system, responding to queries from colleagues and 
3rd party partners. You will provide support for Head of Finance and Director Finance and 
Operations where required, including data analysis, reporting and preparation of returns 
across both finance and HR remits.

How to apply
To apply for this role please send your CV and cover letter (maximum two pages)
including responses to the three questions below:
1. Tell us about a time when you identified a process that could be improved or made 
more efficient. How did you approach making the change, and what did you do to 
ensure the process was accurate, consistent and effective?
2. Describe a situation where you had to handle sensitive financial or employee 
information while also resolving a difficult or confidential issue. What approach did you 
take?
3. Give an example of when you have had to manage competing priorities. How did you 
decide what to do first, and how did you ensure important deadlines were met?

HR and Recruitment
• Maintain accurate data on our HR system including starters, 
leavers, holiday and other absences
• Report on key employee metrics including sickness absence, 
holiday, TOIL, diversity
• Support line managers with recruitment activity including 
making effective use of the Applicant Tracking System to 
ensure a good candidate experience and to report recruitment 
metrics to enable continuous improvement
• Manage onboarding for new starters including reference 
requests, pre-employment checks, induction processes
• Coordinate arrangements for training sessions for staff
• Support Head of Finance with monthly payroll processes
• Support Director of Finance and Operations in maintaining and 
publicising HR policies, keeping the Employee Handbook 
current
• Maintain up to date employee guides and templates for key HR 
processes including appraisals, mid year reviews, recruitment, 
induction, flexible leave

Finance Administration
• Maintain appropriate employee access to Finance Systems, 
including being able to claim staff expenses and raise sales 
invoice requests, and support employees in using these 
systems. 
• Respond to queries in the central accounts mailbox, liaising 
with internal and external stakeholders.
• Support Head of Finance and Finance Officer with Purchase 
Ledger, including posting and payment of supplier invoices in a 
timely manner, ensuring accurate coding and authorisation in 
line with limits, maintenance of supplier accounts, 
reconciliations and remittances.
• Support Head of Finance and Finance Officer with management 
of company credit cards and virtual cards, including reconciling 
statements and accurate posting to the ledger. 
• Assist in raising sales invoices and accurately recording income. 
• Assist with Credit Control, chasing overdue debts and reporting 
to the Head of Finance.
• Support Head of Finance with analysis of financial data from 
the finance system (Xero) for reporting and other ad-hoc 
purposes
• Assist in maintaining up to date procedures. 
There is an opportunity to attend theatre press nights where 
appropriate and to take advantage of trade tickets when offered

This role sits within the Finance and Operations team whose focus 
is to ensure the organisations operate as effectively and efficiently 
as possible. Our team operates across Finance, HR, Technology, 
Facilities and Compliance, to ensure that systems and processes 
are set up which promote smooth delivery and support the work 
of the organisations. This includes adherence to regulatory 
requirements and best practice standards

Join our team as Head of Communications! 

• Location: Remote within the countries where WeMove Europe is registered to work (UK, France, Spain, Belgium, Germany, Netherlands, Italy, Poland)

• Preferred Start Date: January 2027

• Application Deadline: September 24 2026

• Employment type: Permanent contract

WeMove Europe is a community of people united by a vision of a better Europe. We run campaigns that empower citizens to take action and influence decision-makers at the European level.

We’re looking for a Head of Communications who will combine communications expertise and an innovative approach to storytelling to engage hundreds of thousands of Europeans in meaningful action. This role reports to the Campaigns Director and has line management responsibilities. 

You’ll work closely with our campaigns team and a social media manager to adapt and enhance campaigns through media, partnerships and content. This role works across multiple channels. You don’t need to be a tactical expert in all of them, but you need to be a strong strategic thinker who can carefully consider the role of each channel and asset. You will be as comfortable setting the strategic direction as you are delivering: pitching a story, briefing a journalist, running influencer outreach.

What you’ll do:

• Advise on and support the development of our campaigns by creating and inputting into campaign narratives and communications plans

• Work alongside campaigners and social media manager to oversee and/or produce complementary content that builds pressure on the target: reactive posts, video, and assets timed to campaign moments

• Liaise with media contacts and external agencies to find appropriate opportunities to amplify our campaigns across European and national media

• Build partnerships with influencers, creators, and independent activists to enhance the power and impact of our campaigns 

• Support the campaigns team to strengthen their storytelling skills and identify compelling storytelling opportunities in their partnerships, such as media hooks

• Build and sustain contact with journalists, produce press releases and briefings, keep our media database accurate and current across our priority countries

• Oversee and refresh our social media presence, line managing and coaching a social media manager. 

• Stay close to the news cycle and to what is working on social in order to identify moments that put our campaign in front of the people we need to move

• Contribute to defining the success measures for communications, including social media KPIs, and oversee activity to meet them 

• Advise senior leadership on communications and reputational considerations, including crisis communications approach

• Ensure consistency of messaging and tone across all public communications.

• The WeMove Europe team works in a culture of togetherness and passion for our issues and determination to win, so from time to time, you will be expected to perform activities outside of your normal role.

Who we’re looking for:

Essential skills:

• Storytelling: You can translate complex policy or campaign issues into compelling stories for different audiences, and generate creative news angles from unlikely material or challenging subject matter. You can write inspiring, clear, and impactful copy in English.

• Delivery: You have experience in at least one of the following areas:

  • Media relations: Securing proactive and impactful media coverage which influenced policy or moved the needle - in other words, which has had an impact beyond raising profile or raising awareness. 

  • Influencer partnerships: Building relationships and impactful collaborations with influencers, content creators or other content partners. 

  • Content creation: Producing social media content which mobilised people to take action. 

• Audiences: You have experience of engaging new audiences through communications channels, and you are able to use audience insights to influence your approach.

• Analysis: You are data-driven and results-oriented, eager to test, learn, and continuously improve your content and communications. 

• Collaboration: You thrive in collaborative, international teams, eager to learn from colleagues and share your own expertise.

• Coaching and training: You can design and deliver practical training that changes how colleagues work, not just how much they know, and you enjoy building capability in others rather than holding it yourself.

Important criteria: 

• Values: You are deeply committed to systemic change in Europe, aligned with values of solidarity, sustainability, justice, and democracy. You are passionate about empowering people to realize their own power and become agents of change.

• Languages: You are fluent in English 

• Travel: You are willing to travel within Europe when needed (at least 3 times a year)

• Experience level: You should have five years of relevant experience for this post. 

Nice to have 

• You are familiar with a digital-first campaigns model, though you don’t necessarily need to have worked in this context before. 

• Have recent experience of using video to tell complex stories and reach new audiences.

• You don’t have to have line management experience, but it could be beneficial. 

• Knowledge of the Brussels press landscape alongside national media

• Other European languages are an added benefit.

Why us?

WeMove Europe is an independent and values-based organisation that seeks to build people power to transform Europe in the name of our community, future generations and the planet. We are people from all walks of life, who call Europe our home – whether we were born in Europe or elsewhere.

Our job is to move a community of almost a million people across Europe on issues that matter - including the climate emergency, migrant rights, workers rights, better governance, and more. We know this number of people also needs to grow and diversify further so we can represent a strong critical mass that can bring about change in Europe.

We are...

• A remote-first team working across borders and time zones

• Driven by an urgent, ambitious mission with people at its heart

• Innovating the next generation of tools for people-powered campaigning

• Committed to a culture of trust, collaboration, and impact over ego

• A place where your voice counts and your work drives real change

What we offer:

• Working hours: Full time (5 days a week) or part time optional, (4 days a week, with a pro-rata salary adjustment.)

• Contract type: Permanent 

• Location: Remote within countries where WeMove Europe is registered to work 

• Salary ranges: Gross year salary per country, depending on experience level and location. The ranges below are indicative, and based on at least 5+ years of relevant experience. These salary ranges are estimates indexed to local living costs. Final calculations are based on city cost of living indexes and can differ slightly depending on your location

  • Netherlands, UK: 62,000 - 65,000 EUR (Amsterdam, London range 12% higher)

  • Belgium, Germany, France: 53,000 - 56,000 EUR (Brussels, Berlin range 7% higher; Paris ranges 12% higher )

  • Italy: 47,000 - 50,000 EUR (Rome ranges 87% higher)

  • Spain: 44,000 - 47,000 EUR (Madrid ranges 10% higher) 

  • Poland: 39,000 - 42,000 EUR (Warsaw ranges 10% higher)

• Benefits: home office set up and co-working space of your choice, 30 vacation days, training, professional development, regular team calls, full week retreat in person with the whole team, and much more…!

We are committed to being a diverse and inclusive workplace which is why people from communities that experience discrimination on the basis of race, ethnicity; women; people with disabilities; and LGBTQ+ people are especially encouraged to apply.

Next steps

If you are interested in this position, please send an application in English and include:

• Motivation letter.

• CV

• Work sample: share an example of a communications tactic you have used to achieve impact such as political change or response from a target (1 A4 page)

Our recruitment process involves the following stages:

• Evaluation of written applications

• 2 rounds of interviews 

• Final decision

**Applications in languages other than English will not be processed. Applications from people who are based outside of the countries where WeMove Europe operates will not be considered**

Job Title: Head of Communications: Maternity Cover

Location: London/Hybrid 2 days a week in office

Salary: £70,700.00 per annum

Weekly Hours: 35

Reference: YMC1231934

About Us

Founded in 1844, YMCA is a global movement and the world's largest youth-focused charity.  In England and Wales, YMCAs are based in over 700 communities across168 local authorities supporting young people and communities to reach their potential. The turnover of YMCA in 2025-26 was £386m. YMCA England & Wales is a £23 million organisation of more than 400 colleagues, supporting a Federation of 80 local YMCAs to deliver vital services which positively impact young lives across the country. As we enter 2027, a year of significant impact in our mission, we seek a Head of Communications for maternity cover.

The opportunity

As Head of Communications, you'll lead YMCA England & Wales' communications and reputation strategy, growing our influence, visibility and impact across England and Wales. You'll be responsible for leading the delivery of an integrated communications strategy that strengthens our reputation, supports organisational priorities, amplifies the voices and experiences of young people, and positions YMCA as a leading voice on the issues that matter most to young people and communities.

Working closely with the Senior Leadership Team, local YMCAs and external stakeholders, you'll oversee YMCA England & Wales’ media relations, collaborative public affairs and campaign communications, digital communications, content development, brand amplification, event delivery, internal communications, and crisis communications. As part of the Leadership Team, you'll work collaboratively across departments to help deliver our strategic goals.

Day to day, you'll provide expert communications counsel to senior leaders and trustees, protect and grow our brand and reputation, lead integrated campaigns that support our influencing objectives, and turn research and insight into compelling public narratives. You'll also lead our approach to crisis communications and issues management. You'll manage a high-performing communications team, alongside the budget for that team, and help strengthen communications capability across the wider YMCA Federation.

About You

You're an experienced, strategic communications leader who can operate confidently at senior and board level, translating organisational priorities into clear, compelling communications plans. You'll have a strong track record in brand awareness building, reputation management and media relations, and an instinct for storytelling that builds engagement and trust.

You're calm and decisive under pressure, with proven experience leading crisis and issues communications. You know how to lead, motivate and develop a team, manage budgets effectively, and build strong relationships across a complex, federated organisation. Above all, you're passionate about YMCA's mission and committed to championing equality, diversity, inclusion and safeguarding in everything you do.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Charity People is delighted to be working with Florence Nightingale Foundation to recruit for an interim Head of Communications and Marketing to join their talented and passionate team.
Working across the UK and globally, Florence Nightingale Foundation is dedicated to supporting nurses and midwives to improve care and save lives.
Through innovative leadership development programmes, scholarships, research, and professional networks, the organisation empowers nursing and midwifery professionals at every stage of their careers to lead, influence healthcare policy, and drive positive change across health and care systems.
Inspired by Florence Nightingale's legacy, the organisation champions excellence, inclusion, and compassionate leadership to improve patient outcomes and strengthen the future of healthcare.

Interim Head of Communications and Marketing
Contract: Interim seven month contract, working on a full time basis
Salary: £52,840 per annum
Location: Hybrid role working between home and Florence Nightingale Foundation's Head Office in London Bridge at least two days per week
Closing date for applications: 9am on Friday 25th September
Interviews: week commencing 5th October

As interim Head of Communications and Marketing you will be hands-on and delivery focused and will play a key role in strengthening the Foundation's profile, reach and influence during a critical period for the organisation.
You'll line manage a Communications and Marketing Officer and work as part of a small team to ensure that communications and marketing activity supports the organisation's programmes, membership, fundraising, policy and stakeholder engagement objectives.

Core responsibilities within the role will include:

• Lead and manage a clear communications channels strategy ensuring that all audiences are defined and that channels are maximised for the optimal outcome.
• Increase reach by identifying and targeting new and existing audiences and growing brand awareness, strength and perception
• Oversight and responsibility for all FNF official social media channels and content management, including supporting the Communications & Marketing Officer with posting and content creation
• Lead on managing and maintaining FNF's website, ensuring it is up-to-date, user-friendly, and aligned with branding and messaging guidelines
• Develop and oversee multi-channel digital marketing and stakeholder engagement campaigns and projects, working closely with colleagues across the organisation
• Oversee the writing and delivery of promotional materials and publications including newsletters to key stakeholders, as well as impact and annual reports
• Lead on media opportunities and relationship management with the press, proactively seeking new PR opportunities and preparing and disseminating press releases
• Oversee a continuous record of Florence Nightingale Foundation media and social media activity
• Ensure consistency across FNF brand and all communications; helping to cement the Foundation as the 'go to' organisation for the nursing and midwifery professions
• Support fundraising team by leading on key donor stakeholder communications
• Monitor the external environment to develop a good understanding of the political landscape, emerging trends in health and social care and the ambitions of other nursing and midwifery charities
• Coordinate and attend relevant external sector events to support marketing activity, raise the profile of the Florence Nightingale Foundation, and identify opportunities for stakeholder engagement and content generation
• Work with the Head of People and Operations to lead internal communications support and messaging
• Ownership of the marketing and communications budget, including inputting into setting the annual budget and quarterly re-forecasts, and tracking monthly expenditure
• Offer advice and guidance to the wider team on communications and marketing, encouraging content gathering and building storytelling skills

We'd love to hear from individuals with the following skills and experience:

• Previous communications and marketing experience with responsibility for leading strategy and content planning and delivery
• Experience of, or demonstrable evidence of the capacity to, manage a small team
• Demonstrable experience of using digital channels, analytics and audience insight to plan, deliver and improve communications and marketing activity
• Experience using email, web content, CMS, CRM tools and creative software to produce engaging multimedia and visual content
• Copywriting and editing skills, desirably within communications or marketing in a charity, health or an educational context
• Experience of applying and advising on brand identity
• Excellent communication skills, able to develop engaging stories using a range of communications channels
• Highly organised with ability to prioritise effectively and complete work on time.
• Sound judgement and confidence in advising senior leaders on communications, reputation, media handling and stakeholder engagement

If you have the following skills and experience we'd love to hear from you! Please reach out to Alice Wood at Charity People today with a copy of your CV to get the process started. If your experience matches what we're looking for, we'll be in touch to arrange a phone call.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Role Overview

The Talent Set are delighted to partner with Help Musicians and Music Minds Matter to support the recruitment of their new Head of Communications & Integrated Marketing. This leadership position involves designing & implementing strategic communication and marketing initiatives that enhance brand presence, engagement, and outreach.

Working closely with the Director of Marketing, Communications & Engagement, the post holder will help create departmental strategy and lead its execution across marketing, digital, communications and PR, social media, content and people stories. They will ensure that activity is innovative, audience led, insight informed, creatively strong, well integrated across channels and measured for impact, while providing strategic challenge, leadership and identifying opportunities that could strengthen organisational impact.

Key Responsibilities

• Drive the organisation’s communication and marketing strategy through new ideas and tactics to effectively engage target audiences and support organisational objectives.
• Oversee the ideation & delivery of compelling content across multiple channels, ensuring consistent messaging and brand positioning.
• Manage stakeholder relationships, including media, partners, and community agencies, to build positive engagement.
• Develop and monitor performance metrics to evaluate the success of campaigns and communication efforts.
• Lead a team of communications and marketing professionals, fostering collaborative working and thinking outside the box.
• Ensure all communications are inclusive, accessible, and aligned with best practice and organisational values.
• Stay informed on industry trends and incorporate innovative approaches to enhance outreach and reputation.

Person Specification

• Proven experience in leading and innovating communication and marketing functions, ideally within the charity or non-profit sector.
• Strong strategic planning and project management skills, with an ability to deliver timely and impactful campaigns.
• Excellent written and verbal communication skills, with a talent for crafting clear, engaging messages for diverse audiences.
• Ability to lead, motivate, and develop a team while managing multiple priorities effectively.
• Deep understanding of digital marketing, social media platforms, and content creation.
• Collaborative approach with excellent stakeholder engagement skills.
• Commitment to inclusion, accessibility, and organisational values.

What’s on Offer

· Salary: £60,000-£65,000

· Permanent

· Hybrid, London 2 days/week

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

About us

Greyhound Rescue Wales (GRW) is Wales’ leading charity dedicated to rescuing, rehabilitating and rehoming greyhounds and lurchers. Founded in 1993, we have spent more than three decades championing the welfare of sighthounds and working towards our vision: a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.

In April 2026, after 25 years of determined campaigning to improve welfare and regulation within the racing industry, legislation to ban greyhound racing in Wales was finally passed. This landmark achievement marks the beginning of a new chapter for GRW as we expand our reach and capacity across the UK to ensure every greyhound leaving the racing industry has a rescue space, medical support and rehabilitation on the journey towards their forever home.

To help us grow sustainably and strengthen our long‑term impact, we are now seeking to develop our fundraising team with the creation of a Head of Fundraising role. You will lead and work closely with the Trusts & Foundations Officer, Sponsorship & Individual Giving Officer and Community & Events Fundraiser to deliver an annual income target of £400K+.

Role

The Head of Fundraising is a senior leadership role with overall accountability for the strategic development, operational effectiveness and performance of all fundraising activity at Greyhound Rescue Wales (GRW).

The role will drive, lead and grow our fundraising strategy and has responsibility for developing diverse, sustainable income streams and building strong relationships with supporters, partners, and funders.

The role holds end‑to‑end accountability for income delivery across trusts and foundations, community and event fundraising, and sponsorship and individual giving.

The Head of Fundraising provides clear leadership to the fundraising team and has line management responsibility for:

• Trusts and Foundations Officer
• Community and Events Fundraising Officer
• Sponsorship & Individual Giving Officer

Please see attached the full job description and person specification

Head of Campaigns & Communication

Contract: Permanent

Hours: 35

Location: Hybrid - 2 days per week from Finsbury Park centre

Starting salary:£58,965

Closing date: 30th September 2026

Expected date of interviews: Week Commencing 5th October 2026

Job ref: VA803

Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.

We have an exciting opportunity to lead our campaigns and communications team, delivering innovative and impactful campaigns in support of Freedom from Torture’s influencing goals to ensure the international ban on torture is upheld and survivors of torture are treated fairly within the UK asylum system.

The Head of Campaigns and Communications is responsible for our brand, marketing, digital, campaigning and media function, delivering impactful messages to influence, harness engagement and support income generation at Freedom from Torture.

About the role

This pivotal role supports Freedom from Torture to reach more people, to highlight the impact of our specialist services for survivors of torture and to engage the public and politicians to support our vision for a world free from torture.

The impactful campaigns and strategic communications that this role oversees will support income growth, media profile and influencing.It will shape how Freedom from Torture communicates, reaching new audiences and lead the development of a multi-year campaign to uphold the torture ban.

Managing a team of digital, media and brand experts, the successful candidate will build a strong network of stakeholder relationships to support success in fundraising and influencing.

About you

You will be an expert communicator and campaign strategist with a deep understanding of developing and delivering audience led campaigns to drive change.You will have a track record of delivering campaign wins and senior experience in strategic communications.You will be an expert in digital led communications and engagement.

You will have a deep interest in human rights and an understanding of the political environment and effective tools to influence.You will thrive in a fast paced environment whilst retaining the ability to remain focused on strategic goals.An excellent people leader, you will have experience in leading multi disciplinary communications and campaigns teams with a focus on creating a supportive culture to enable high performance.

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £58,965 - £68,399.

To view the Job Description and Person Specification, please click here.

To apply, please provide a CV and fill in the downloadable application form.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactorystandard DBS disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

JOIN OUR TEAM!

This is an exciting opportunity to join The End Violence Against Women Coalition (EVAW) as our Head of Campaigns to lead on our campaigns work to end violence against women and girls in all its forms.

The last few years have seen a huge increase in awareness of violence against women and girls, and support for our work. With this crucial human rights issue on the public and political agenda like never before, now is the time to disrupt the status quo and lay the foundations for a different world. 

ABOUT THE ROLE 

This is an exciting new role that will see the postholder leading EVAW’s strategic, influential campaigns work. The postholder will drive EVAW’s planned and reactive campaigning, advising the Director(s) and working closely with Heads of Communications, Policy and Research, Public Affairs and Membership functions within the organisation.  The role is front-facing, requiring the postholder to confidently represent the organisation in high-level stakeholder spaces, as well as in the media. The postholder will lead on monitoring, evaluation and learning, ensuring the efficacy of our campaigns and interventions, as well as promoting internal learning and reflection. Using their strong campaigning nous/instinct the postholder will also be effective at adapting or amending campaigns and interventions when the external landscape shifts.

The postholder will have a finger on the pulse of current affairs and trends and be willing and able balance reactive and responsive work with delivering planned outputs and activities. You should be comfortable both working at pace, and with taking time to reflect and re-strategise.

You are likely to have experience in campaigns, working on VAWG or another human rights/equalities issue, and will be seeking an opportunity to work in a highly impactful, agile and dynamic feminist organisation.

Whether practical or academic, paid or voluntary, a background in VAWG will of course be an asset. You’ll need to show you have a good understanding of VAWG, can communicate complex issues with clarity and impact, and are committed to intersectional feminism. The applications which stand out in this process will be from those who deeply believe in what we do. 

MORE INFORMATION

EVAW aims to be an anti-racist, values-centring employer. We are seeking out individuals with dedication, aptitude and the ability to deliver meaningful campaigning work. If you have strong knowledge and experience related to any of the significant parts of this job but are not sure that your profile fits in a ‘traditional’ way, please do consider making an application, or get in and we will try to give you a steer on the job and what's involved. If you would like to discuss this, please contact us.

We guarantee an invitation to interview for disabled applicants who demonstrate, within their application, sufficient evidence to meet the essential criteria for the job. 

We are hoping to attract a diverse pool of candidates for this role.  We are a welcoming organisation grounded in human rights principles and intersectional anti-racist practice.  If you would like to join us in the role, please apply; we very much welcome diversity and are happy to consider reasonable adjustments where people need them.

Please note we are only able to consider applicants who are able to demonstrate their right to work in the UK. 

TIMELINE

Applications must be received by 5pm on 21 September 2026.

Shortlisted candidates will be notified by the week commencing 12 October 2026 and interviews will take place in London on the 20th, 22nd, and 23rd October 2026.

We are very sorry, but we cannot provide feedback on all applications and will only contact shortlisted candidates.

Harris Hill are delighted to be partnering with Action for Pulmonary Fibrosis (APF), the UK’s leading charity for people affected by pulmonary fibrosis, to recruit a Head of Support Services.

Salary: £50,000 – £59,000 per annum
Location: Hybrid role, with attendance at the charity’s Peterborough office for team meetings, collaboration and other key activities, typically on a quarterly basis, alongside travel to meetings, events and partner sites as required.

With an ambitious five-year strategy, APF is entering an exciting period of growth. The successful candidate will play a key role in developing and expanding its support services, ensuring they are accessible, inclusive, evidence-led and sustainable.

Key responsibilities

• Lead the strategic direction, planning and continuous improvement of APF’s patient-facing support services.
• Lead the redesign of APF’s Support Group Network, using insight, evaluation and lived experience to develop a sustainable and inclusive new model.
• Work with the Support Line team to develop a new delivery model that expands access to specialist support.
• Drive innovation, including the appropriate use of technology and digital solutions to improve access, quality and experience.
• Lead and develop teams across the Support Line and Support Networks, creating a supportive, inclusive and accountable culture.
• Oversee the delivery and development of APF’s Support Line, Support Networks and volunteering approach.
• Ensure people affected by pulmonary fibrosis are meaningfully involved in shaping services.
• Build strong partnerships with healthcare professionals, clinical colleagues, community organisations and other external stakeholders.
• Develop and oversee partnership arrangements, KPIs, reporting and evaluation.
• Ensure services operate safely and effectively, with strong safeguarding, governance, risk management and quality processes.
• Manage budgets and resources effectively, contributing to financial planning and forecasting.
• Work with Fundraising colleagues to provide service insight, outcomes and evidence to support funding proposals and reports.
• Represent APF externally and promote its support offer and approach.

We are looking for:

• Significant experience of leading service change and developing new models of delivery using insight, evaluation and user feedback.
• Strong experience of partnership working, including formal agreements, KPIs, reporting and evaluation.
• Experience managing teams, budgets and resources, with the ability to develop and motivate others.
• Experience working with volunteers, peer support groups, communities or people with lived experience.
• An understanding of safeguarding, confidentiality, data protection and risk management within service delivery.
• Experience of using data, insight and feedback to improve services and demonstrate impact.
• Excellent communication and relationship-building skills, with the ability to build trust across a wide range of stakeholders.
• Strong planning, prioritisation and problem-solving skills.
• A collaborative and values-led approach, with sound judgement and confidence making decisions.
• A commitment to inclusive, accessible and person-centred support.

Experience within a health charity, patient organisation, helpline, peer support or voluntary sector setting would be desirable, as would experience working with healthcare professionals or NHS stakeholders.

This is a unique opportunity to shape and grow APF’s support offer and make a meaningful difference to people affected by pulmonary fibrosis.

If you are an experienced support services leader looking for a role where you can combine strategic leadership with real-world impact, we would love to hear from you.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.