Head of community services jobs

About We Care Home Improvements (WECHI) 

​WE Care Home Improvements (WECHI) is a well-established home improvement agency dedicated to helping older, disabled and vulnerable people live safely, independently and with dignity in their own homes. Working across Bristol, Bath & North East Somerset (B&NES) and Gloucestershire, we deliver vital minor adaptations, ramp installations and handy person services funded by commissioners as well as self-funded customers.

We are now seeking a dynamic and experienced Head of Handy Person Operations to lead our Customer Service and Maintenance Technician teams. Reporting directly to the CEO, this is a pivotal leadership role with overall accountability for service delivery, operational performance and growth across our Handy Person contracts. You will ensure seamless coordination between frontline support and technicians on the ground, shaping an outstanding customer experience from first contact to job completion.
 

​Abou the role 

What you'll do 

• Lead and manage the Customer Service Team (including the Deputy) and Maintenance Technician Team, ensuring high performance and collaboration.
• Oversee the effective delivery of minor adaptation services across Bristol and B&NES, and the ramp service in Gloucestershire, meeting commissioner requirements and service standards.
• Manage end-to-end workflow between customer service and technicians, ensuring timely scheduling and efficient job completion.
• Take ownership of service performance, financial targets (cost, income, volume) and budget management, monitoring and explaining variances.
• Drive continuous improvement, resolving operational and health & safety challenges alongside the Head of Service Delivery and Senior Technical Officer.
• Oversee risk assessments, method statements and staff training to ensure safe, compliant working practices.
• Own and manage key operational systems (including EPIX), phone system settings, stock control, fleet compliance (DVLA checks, insurance, MOTs) and supplier relationships.
• Lead pricing reviews and ensure best value from suppliers and partners.
• Manage complaints from start to resolution, ensuring a positive customer outcome.
• Represent WECHI at commissioner meetings and stakeholder events, maintaining strong relationships with partners including housing associations and commissioners.
• Lead data collection, ED&I reporting and performance analysis to inform business planning and growth.
• Identify and develop new Handy Person service opportunities, supporting regional growth and innovation.

​​Who we're looking for

• An experienced operational leader with a track record of managing service delivery teams.
• Strong financial and commercial awareness, with experience managing budgets and performance targets.
• A confident communicator who can build effective partnerships with commissioners, stakeholders and suppliers.
• Highly organised, with the ability to manage multiple operational priorities while maintaining attention to detail.
• A collaborative leader who motivates and supports teams to deliver high-quality, person-centred services.
• Committed to health & safety, compliance and continuous improvement.
• Passionate about delivering services that promote independence, wellbeing and dignity.

​​Why join us?

• Make a tangible difference in the lives of older and vulnerable people across our region.
• Be part of a collaborative, supportive and flexible work environment where your leadership truly matters.
• Help shape and grow an essential community service with real impact.
• Receive a competitive salary (£37,000 – £40,000 depending on skills and experience) plus generous benefits and development opportunities.
• Work directly with senior leadership, influencing strategy and service innovation.

​​Additional information​​

• To download the full Job Description and Person Specification: Head of Handy Person Operation JD_2025.pdf
• ​To apply, please submit your CV and a supportive statement (not more than two pages) telling us why you are the right person for this role.
• ​Application deadline: Sunday 15 March 2026 (11:30pm)
• Please note: We reserve the right to close this advert early if sufficient suitable applications are received. Shortlisting will take place on a rolling basis, and early applications are strongly encouraged.
• Interviews: Week commencing 16 March (mid-end week) and beginning of week commencing 23 March.​

Disclaimer: ​We Care Home Improvements is unable to offer sponsorship or take over the sponsorship of employment visas at this time. All applicants must have the permanent right to work in the UK without restriction.

The National League Trust is a registered charity and is one of a group of community focused organisations that are linked to professional football.  As a critical partner of the National League, the Trust supports the development of community projects at football clubs who are members of the competition.  

We are looking for someone who can lead the Trust, with a vision to use knowledge, influence and funding to improve the lives of those who benefit from the work of the organisations the Trust supports. This will involve change and shaping the Trust so that it is guaranteed a successful future.

As our new Head of Trust, you will lead a resilient, dedicated small team with a clear strategic focus on impact, innovation, strengthening standards and improving visibility. You will be guided by our values which include working with trust and accountability, learning, sharing what works and collaboration.  You will shape our direction, embed our strategic framework, strengthen relationships and ensure robust governance. 

We are looking for a strategic, relational and operational leader to take the Trust forward in its development over the next five years.  This includes:

• developing and delivering our strategy
• overseeing grant funding operations
• working to increase our unrestricted income
• raising the Trust’s profile
• growth of activity and impact.  

Critical to the role is building and sustaining strong relationships with key stakeholders in all sectors: including potential funders and other third sector bodies.

You do not need to have a background in football for this role. Your skills and experience can be obtained in any sector.

HEAD OF PARTNERSHIPS & DEVELOPMENT

About Us

Portobello Business Centre (PBC) is a not-for-profit organisation that helps people start, grow and scale successful businesses. 

Build our first fundraising function and secure transformational partnerships that drive social mobility.

For 30 years, we have been committed to social mobility, inclusion and entrepreneurship and have supported thousands of businesses. Alumni include household names such as Charlie Bigham’s, Innocent Drinks and Karen Millen, as well as countless sole traders and early-stage founders.

We are a small, ambitious, growing team working to deliver a new organisational strategy and expand our impact.

About You & The Role

You are a natural builder who enjoys closing deals, developing relationships and creating meaningful social impact. You will shape and lead PBC’s first dedicated fundraising function, building a portfolio from the ground up with limited existing donor relationships.

The role focuses on securing six-figure corporate partnerships and cultivating high-net-worth individual donors, alongside a smaller trusts and foundations portfolio. You thrive in a strategic, relationship-led role and are comfortable using a broad range of fundraising approaches.

Working closely with the leadership team, you will secure funding to support long-term sustainability and expand PBC’s impact across London and beyond. Initially the sole fundraiser, you will have the opportunity to develop and lead a team as the function grows.

Key Responsibilities

• Fundraising Strategy Delivery: Take ownership of multi-year fundraising strategy working closely with the CEO and Board to diversify and increase revenue streams that support PBC’s service expansion and reach

• Relationship Management: Research, identify and cultivate funding opportunities from companies and high-net-worth individuals, alongside trusts and foundations

• Trusts & Foundations: Oversee the grant pipeline, with external support for high-value applications and build relationships with decision-makers

• Develop Compelling Fundraising Material: Collaborate with CEO and wider team to evidence, quantify and articulate PBC’s social value using data and storytelling to position PBC as a high-impact partner for donors and partners

• Performance Monitoring & Reporting: Track and evaluate fundraising performance against financial and operational targets. Provide regular updates to the CEO and Board, ensuring compliance with fundraising regulations, sector and the Chartered Institute of Fundraising best practices

• Proactive Self Starter: Though collaborative, you are motivated to build and maintain momentum, identify and create opportunities and take full ownership of projects from initial idea to delivery

• Commercial Development: Support development, sales and delivery of commercial income strategy, specifically helping to grow the paid membership scheme and securing sponsorship for commercial programmes and offers

Benefits

• Annual Leave: 21 days’ paid annual leave, plus UK public and bank holidays.

• Christmas Closure: Additional 10–14 days of paid leave as the office closes between Christmas and New Year.

• Season Ticket Loan: Interest-free season ticket loan available to support travel costs.

• Training & Professional Development: Access to relevant fundraising, partnerships and leadership training, including external courses, sector events and conferences.

• Supportive working environment: A small, collaborative and ambitious team.

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#Senior Fundraising #Social Impact #London #Head Of Development #Partnerships #Corporate Fundraising #Corporate Partnerships #Senior Fundraising #Social Impact #Business Development #Strategic Fundraising #Strategic Fundraising #Strategic Partnerships #Strategic Partnerships

This is an exciting and challenging opportunity for a senior fundraiser / income-generation specialist with the ambition to grow and diversify our income streams sustainably. As a member of the Senior Leadership Team, you will bring strategic planning and action to the income generation work needed to ensure that the charity can continue delivering, and increase the reach of, its life-changing support to Asylum Seeker and Refugee communities in and around Derby.

Key Skills and Attributes we’re looking for: 

• Demonstrable experience of significant income growth in a large charity through grants, tenders and/or major donors with pipeline development.
• Experience of motivating and inspiring team members to achieve high, sustainable performance in fundraising and communications.  
• Collaborative and skilled at working cross organisationally and building strong internal relationships.
• A proactive networker with the ability to work in true partnership with local organisations, including faith groups, corporate, local government and national funding partners, inclusive of major donors.
• Provides strategic leadership across the organisation, working jointly with the Chief Executive and Trustees to embed the charity’s ethos and values.

Operational responsibilities:

Income generation and external partnerships

• Hold overall accountability for income generation across trusts and foundations, statutory funding, corporate partnerships, major donors and community fundraising.
• Developer and deliver a statutory fundraising strategy to maximise income from government, NHS, lottery and public sector funders.
• Lead and write high-quality funding bids, working closely with the Senior Leadership Team and operational teams to shape compelling programme proposals.
• Oversee the management of the charity's current grant portfolio; ensuring grant applications and reports are delivered on time and in accordance with internal processes.
• Ensure that the voice, experience and dignity of refugees are meaningfully and ethically reflected in all fundraising and communication activity.

Leadership

• Provide inclusive, ambitious and supportive leadership to the Fundraising team, encouraging a culture of high performance, collaboration and learning.
• Champion strong collaboration between fundraising and other areas of the charity.
• Model Upbeat Communities values at all times, contributing to a welcoming, mission-led and entrepreneurial organisational culture.
• Actively contribute as a member of the Senior Leadership Team, supporting organisational leadership and decision-making beyond fundraising.

· Provide clear, accurate and timely reporting to the CEO, and Board of Trustees, attending meetings as required.

Strategy & Development

• Working closely with the CEO, lead the development and delivery of an integrated Fundraising Strategy that supports organisational priorities, financial sustainability and long-term partnerships.
• Contribute income generation expertise to support the execution of the charity’s strategic plan.
• Translate strategy into clear priorities, plans and performance expectations across the fundraising portfolio.
• Ensure fundraising propositions are compelling, evidence-led and clearly connected to Upbeat Communities impact, working closely with the Head of Delivery to reflect operational reality and participant need.
• Strengthen pipeline management, forecasting and scenario planning to support financial resilience and informed decision-making.

· Identify opportunities to deepen funder engagement beyond income, including learning partnerships, influence and profile-raising where appropriate.

Networking & Partnerships

• Build and maintain strong strategic partnerships across statutory, community and private sectors, strengthening the profile and reach of the charity.
• Represent the organisation at networking events, conferences generating leads and expanding income opportunities
• Support the development of a joined-up Corporate Social Responsibility (CSR) offer, positioning Upbeat Communities as a key partner for corporate engagement.

Foundational Values

• Excels in emotional intelligence, building deep connections and mentoring others in emotional awareness.
• Embodies compassion in action, inspiring others to create a culture of care and community impact.
• Drives a culture of learning and excellence, mentoring others and integrating innovative ideas into practice.
• Leads with empowerment, creating opportunities and mentoring others to take ownership of their actions.

Person Specification:

Role Specific Competencies

• Significant experience leading high-value fundraising across multiple income streams, with a strong track record of income growth in a large charity.
• Demonstrable success securing and stewarding 6- and 7-figure partnerships or donations from corporate partners, trusts/foundations, statutory funders and/or major donors.
• Proven ability to operate at both strategic and delivery levels, balancing leadership with selective frontline fundraising.
• Experience managing senior fundraisers or managers with responsibility for discrete income streams.
• Strong strategic, financial and analytical skills, including budgeting, forecasting, performance management and risk assessment.
• Excellent relationship-building, influencing and negotiation skills, with credibility at senior levels internally and externally.
• Ability to communicate complex ideas clearly and compellingly to a range of audiences, including trustees.
• Experience working effectively across an organisation and with senior leadership teams.
• Strong project management skills and ability to prioritise in a fast-paced environment.
• Sound knowledge of GDPR and the Charity Code of Fundraising Practice.

ROLE OVERVIEW

You will be a passionate and ambitious leader with the skills, knowledge and experience to drive Membership retention and growth whilst listening to our diverse membership base to understand the areas that are important to them to help us to support their specific needs in their areas.

You will have a dynamic approach with the ability to combine business development, relationship management, stakeholder engagement and operational oversight to ensure that RLSS UK’s membership thrives and aligns with our purpose, mission and vision.

RLSS UK members include Lifesavers, Lifeguards, Licence to Operate Members, Lifesaving Academy members, Honorary Members and Staff.

KEY TASKS AND RESPONSIBILITIES

• Regular communications and support to branches and lifesaving clubs
• Engage with our members to understand their needs and future opportunities to support their roles in their communities and beyond
• Conduct research and horizon scan for new opportunities for our members
• Conduct research to identify and understand potential new members and opportunities to support growth and meet need
• Conduct research to identify and connect with relevant external stakeholders
• Drive new membership onboarding, ensuring a seamless and effective experience
• Ensure clubs achieve and maintain the appropriate accreditation in line with RLSS UK requirements, policies and processes
• Develop an annual plan of community engagement and roadshows with members and non-members to raise awareness of the work of RLSS UK and our members, to recruit new members and share water safety and drowning prevention education and campaigns
• Ensure clear and concise processes are in place to support membership experience, retention and growth
• Work collaboratively with all RLSS UK teams to raise awareness of our awards and qualifications offer. Collaborate to adapt offerings based on member feedback and emerging industry trends
• Develop tailored marketing materials to support our membership offer and recruit new members.
• Represent RLSS UK in meetings with key stakeholders and to share outcomes and impact to further the society’s purpose, mission and vision.
• Respond to membership queries and provide an excellent service together with timely responses
• Support the implementation, update and oversight of the CRM system to improve member engagement tracking and data management.
• Manage data collection processes, including compliance requirements of membership criteria
• Support the development of thought leadership pieces, contributing to annual reports and ensure high-quality written outputs
• Support the planning, organising and execution of events, including membership forums and conferences ensuring seamless delivery and high attendee satisfaction
• Support the development and refinement of directorate strategies
• Lead and deliver an annual membership survey and analysis to produce meaningful feedback
• Ensure that all membership processes and policies are up to date
• Attend the RLSS UK Sports Committee
• Assist with the implementation of the Lifesaving Sport Strategy, and support the growth in participation in Lifesaving Sport events
• Work closely with the Volunteering Team, particularly in relation to volunteers within RLSS UK branches and clubs
• Actively develop initiatives that broaden the demographic diversity of the RLSS UK membership

OTHER DUTIES & RESPONSIBILITIES

• Lead on and support ad hoc projects as required
• Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
• To demonstrate and uphold the Society’s values and behavioural standards at all times.
• To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• At least 10+ years’ experience in a Membership role
• Significant experience of working at a leadership role level ideally in a membership organisation
• Demonstrable experience of positively interacting, engaging and influencing at all levels including with senior management and external stakeholders
• Demonstrable experience of membership retention and acquisition
• Demonstrable experience of successfully pitching new approaches to prospective members, ideally in a membership organisation
• Demonstrable experience of delivering member-focused solutions within a membership organisation
• Excellent communication, engagement and interpersonal skills
• Excellent presentation, listening and negotiation skills
• Proficiency in CRM software and MS Office applications
• Willingness and ability to travel as required for the role including occasional evenings and weekends

Desirable Relevant Experience, Skills and/or Aptitudes

• Knowledge and understanding of RLSS UK
• Skilled income generator with experience in achieving income targets, possibly with a previous account management background or experience of a similar B2B membership
• Understanding and experience of the application of safeguarding laws

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV along with a Cover Letter outlining why you should be our next Head of Membership

Closing Date – 11.59pm, Sunday 1st March 2026

Interview Date – First Round Interviews scheduled for 18/19th March 2026, at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

About the Department/Role
The Reconciling Leaders Network (RLN) has a vision for the church to be a reconciling presence in conflict and communities, with a purpose to mobilise a generation of reconcilers, pursuing a just and flourishing world. RLN works across the Anglican Communion and ecumenically, supporting a ministry of peacebuilding and reconciliation, with a small and agile team (currently six team members).
Reconciling Leaders Network (RLN) has developed Difference, growing a cohort of global champions and a network of leaders focusing on reconciliation as a mission.
Difference (difference.rln.global) aims to encourage, support and mobilise a generation to live out their calling as peacemakers and reconcilers, pursuing a just flourishing world. This role will seek to deliver significant growth and engagement of Difference.

What you'll be doing
The Head of Communications and Partnerships (for Reconciling Leaders Network) will lead RLN's communications, marketing, and digital engagement strategy, ensuring our message is clear, compelling, and consistent across all channels, extending the reach and engagement of Difference. This role is central to shaping how RLN and Difference are experienced by audiences in the UK and globally.

The successful candidate will bring understanding of the reconciliation and peacebuilding sector, as well as the geo-political and church contexts in which RLN operates. They will be a strategic thinker, a skilled marketeer, theologically astute and a relationship builder who is committed to equity, diversity, inclusion and justice, and brings cultural sensitivity to their work and leadership.

The post holder will support the bold objectives for this reconciliation ministry. They will have budgetary and line-management responsibilities and work with external agencies and freelancers to deliver outcomes.
You will work with and through Anglican systems, structures and networks as well ecumenically across different Christian denominations and other organisations - reaching a global audience. As well as working with civic, community and multinational organisations and networks.

Key role requirements
- You will need experience working with senior leadership to translate strategic goals into measurable communication plans and outcomes
- This is a 2-year fixed-term contract or secondment for internal NCI staff (extension dependant on funding)
- An enhanced DBS check (with child barring) will be required as part of our pre-employment checks
- The successful candidate will need to spend 2 days per week in Church House, London
- This post is subject to an occupational requirement that the holder be a Christian under Part 1 of Schedule 9 to the Equality Act 2010.
- A willingness and availability to occasionally work outside normal office hours is required
Flexible to meet the demands of the post (attending events, including weekend events when required)

This role is open to both full-time (35 hours) and part-time (24.5 hours) candidates. If interested in the part-time role, the pro-rated salary is £43,049.30. Please indicate your preference within your application.

The interview date is still to be confirmed, but the process will consist of two stages.

Closing date for Applications is 08 March 23:55

Join our Community Fundraising Team and play an important part in supporting some of The Royal Marsden Cancer charity’s most dedicated supporters. Working alongside the Community Fundraising team you will effectively steward existing supporters, engage our community supporters and identify new prospects.

If you are a high performing fundraiser with experience of delivering income growth through effective relationship management, this is a fantastic opportunity to make a meaningful impact.

What you’ll be doing:

- Line manage a team to ensure they achieve their objectives and fundraising targets

- Deliver best in class stewardship to develop long term relationships

- Identify and develop fundraising initiatives to engage community fundraising supporters in line with the Charity’s strategy

- Identify opportunities to raise awareness of The Royal Marsden Cancer Charity including giving talks and presentations, attending local events and networking events

- Monitor income monthly and contribute to budgeting and reforecasting. Identify areas of concern and where there might be potential for growth

- Work with other teams within the Charity, including Finance, Data, PR, Marketing and other fundraising teams to maximise best practice and supporter experience

What we’re looking for:

We’re looking for someone who is:

· An experienced, high-performing fundraiser with a proven track record of securing financial support from community fundraising supporters

· An excellent written and verbal communicator, able to engage effectively with a wide range of audiences

· A confident leader, able to motivate, manage and support high-performing teams

· Highly organised, with experience in financial planning, monitoring and budgeting

· Proactive and self-sufficient, with strong problem-solving skills and the ability to take initiative

· Able to work with sensitivity and diplomacy, including in emotionally complex situations

· Experienced in using Raiser’s Edge NXT and/or fundraising for major charitable appeals (desirable)

Why join us?

We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.

What we offer:

· Hybrid working between home and Sutton with occasional travel to Chelsea.

· Flexible working around our core hours of 10am to 4pm

· 27 days annual leave rising with length of service

· Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)

· Training, support and development opportunities

· Access to the Blue Light discount scheme and other discounts opportunities

· Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more

· Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes

· Opportunities for training and career development

Inclusion matters:

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. Applications from all backgrounds are warmly welcomed

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

How to apply:

Use CharityJob ATS

Zoe’s Place is seeking a Head of Fundraising to lead our team of fantastic fundraisers at the Middlesbrough Hospice. This position presents an excellent opportunity to join the Charity during a pivotal period in its development.

Zoe’s Place is unique, we are the only baby specific Hospices in the U.K., with hospices located in Middlesbrough and Coventry and strive to promote and maintain our commitment to the local communities in each area.

We’re incredibly proud of our hospices. We provide palliative, respite and end of life care to children aged 0 – 5 years old with life-limiting or life-threatening conditions.  With our team of specialist nurses offering 24-7 care and support, we’ve created a safe, caring and fun place, where parents know that their child will receive the best care possible - a home away from home.

The primary purpose of this position is to lead and manage the fundraising team, supporting income generation to successfully meet annual objectives. The individual in this role will oversee the strategic planning and execution of all fundraising initiatives at our Middlesbrough Hospice.  

The successful candidate for this position will demonstrate confidence, compassion, ambition, and strong organisational skills, along with the capacity for creative and strategic thinking. They should possess a genuine passion for their work, excel in independent tasks with minimal supervision, and have the ability to influence, motivate, and persuade others effectively.

Due to the nature of the position the post holder may need to work unsocial hours to meet the needs of the role.

Additional benefits:

• 5% salary employer pension contribution p/a.
• 27 days annual leave plus all statutory English bank holidays.
• Hospice closure between Christmas and New Year (annual leave allowance must be used).
• Mileage paid at 45p per mile for business miles.
• Free, on-site parking.
• Employee assistance programme and free counselling for employees and their family members (limited availability).
• Death in service benefit after six months of service.

Working closely with your co‑head, you will provide shared leadership to a dynamic social justice team, supporting excellent casework, nurturing staff development, and building strong, values‑led partnerships. Your remit will include strengthening and growing our legal aid services, securing sustainable funding to support community‑focused work, and influencing policy and practice to improve access to legal aid for the communities we serve.

Please Note: We do not expect the appointee to generate legal aid income at a multiple of their salary (although we do want to build this area of income initially to at least £25,000 to £30,000 per annum across the team). The role is focused on developing legal aid practice and income across the team, as part of a mixed-income organisational model.

As Joint Head of Legal Services, you will:
•Support Strategic Development: Contribute to developing the direction and priorities of Release’s legal services, including expanding legal aid work and strengthening access to justice.
•Provide Practice Leadership: Support a multidisciplinary team of solicitors, legal advisers and volunteers to deliver excellent, trauma-informed legal support.
•Ensure Quality and Compliance: Help ensure consistent regulatory compliance and quality assurance across legal casework, including legal aid requirements.
•Strengthen and Grow Services: Help develop and improve legal service delivery models, including responding to emerging needs and client priorities.
•Contribute to Systemic Change: Support Release’s wider mission by helping connect legal services with policy, research, and advocacy work.

This role is ideal for someone with strong legal aid expertise and management potential, who wants to take a meaningful step into senior leadership whilst continuing to centre client care, justice and harm reduction.

Person Specification

Essential
•Minimum 6 years + post qualified solicitor with a current practising certificate, and
•Minimum 4 years + substantial experience in legal aid casework, supervision and/or compliance, and
•Minimum 2 years + experience of supervising others and/or management experience and
•Substantial experience in public law, housing law, and/or community care law within legal aid practice, and
•Strong commitment to social justice, harm reduction, and trauma-informed practice.

Desirable

Experience working in a charity or non‑profit organisation.
Experience supporting, contributing to, or developing test case work, policy‑linked casework, or other legal work aimed at achieving wider systemic or community impact, including through indirect, collaborative, or emerging roles.
Understanding of the impact of drug policy and criminalisation on marginalised communities.
Experience in developing new services, partnerships, or funding‑linked delivery models.

We are committed to building a legal services team that reflects the communities we work alongside and embeds equity, inclusion, and accessibility at every level of our organisation. We aim to support people to grow into leadership roles with confidence, recognising that talent and potential are developed through opportunity as much as experience. If you are motivated by community impact, collaboration, and strengthening access to justice through legal aid, we encourage applicants who meet the core requirements to apply, even if their experience does not align with every element of the person specification. We particularly welcome applications from people with lived experience of marginalisation and from groups currently under‑represented in senior legal leadership.

Head of Individual Giving

We’re looking for an experienced and creative Head of Individual Giving to lead and grow our individual giving programme.

About the Role

Reporting directly to the Chief Executive Officer, you’ll shape and deliver our individual giving strategy, overseeing the recruitment, retention and development of individual supporters. You’ll lead on our major appeals, including an annual national campaign to Catholic parishes across the UK.

You’ll also play a key role in developing new fundraising products, optimising donor journeys, and ensuring our CRM and data systems support excellent stewardship and insight-driven decision making. This is a senior position with significant scope to shape the programme and make your mark.

About You

We’re looking for a confident and strategic fundraiser with a strong grasp of individual giving and a collaborative approach. You’ll bring:

• Proven experience delivering successful individual giving or direct marketing campaigns in the charity sector
• Strong skills in supporter stewardship and donor retention
• Experience of managing budgets, teams and external suppliers
• A creative, data-driven approach to growing income
• Excellent communication skills

The purpose of this role is to bring together two of FareShare South West’s (FSSW) most critical functions — community membership and food supply — to help transform our current impact, rescuing and sharing food for million more meals. The post holder will lead the development and implementation of both the membership and food strategies, ensuring our membership offer is responsive to community need, operational capacity and the changing landscape of surplus food.

This role is responsible for building and sustaining strong regional and national food partnerships, aligning supply with member demand, and ensuring food reaches the highest priority organisations. The post holder will lead and develop expert teams, strengthen cross-departmental collaboration, and drive service improvements, innovation and growth.

As a key member of the Wider Senior Leadership Team (SLT), the role ensures robust governance, accountability and performance across membership and food, contributing to
organisational strategy, financial sustainability and long-term impact for communities across the South West.

1) Strategic Leadership & Governance

• Provide visible, values-led leadership with clear accountability to the CEO and Board; ensuring teams are aligned behind a consistent culture and change agenda.
• Lead the creation and implementation of the membership and food strategies; delivering to budget, achieving ambitious targets, and embedding innovation for long-term growth.
• Contribute to the wider organisational strategy. Work with the CEO/SLT to set annual budgets and reforecasts, providing regular financial, key performance indicators (KPIs) and narrative reports to the CEO and Board.
• Lead the development and introduction of emerging surplus food types e.g., frozen food, re-labelling, catering packs into our operation, ensuring this is fully aligned across membership, food and operations teams.
• Identify and mitigate risks across the organisation, working with the Wider SLT to maintain an up-to-date risk register.
• Support the Deputy CEO to prepare timely inputs for the audited accounts and impact report and attend finance subcommittee meetings as required.
• Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders.
• Strengthen alignment between the membership and food teams by identifying and implementing innovative, effective solutions to ensure food reaches the highest priority organisations.

2) Food Partners and Supply

• With support from the CEO, lead on the key relationship with the national partner FareShare and The Felix Project, ensuring food supply is maximised and aligned with organisational needs.
• Be accountable for all incoming food supply, including national (70-75% of our total supply via FareShare and The Felix Project) and locally sourced (25-30%).
• Raise awareness of FSSW’s capability to redistribute surplus food and, with support from our communications team, position the organisation as the surplus food partner of choice in the region, leading on food campaigns, external activity, networks and events.
• Working with the Food Manager, maintain and grow local food partnerships across the South West to secure supply aligned with infrastructure, growth plans and community need—taking the lead on stewarding key suppliers and maintaining accurate records.
• Be accountable for food safety and compliance across the organisation, including product recalls, legislation changes, liaison with national partners and the Health and Safety consultant.
• Work closely with both the food and fundraising teams to develop and deliver a gleaning programme across the organisation.
• Work closely with the operations team to ensure all incoming food is compliant, within capacity limits, and aligned to local operational realities.
• Be accountable for key food related projects and reporting for relevant funders, working with the Finance Manager to ensure accurate procurement data.
• Be accountable for the food pipeline and for managing internal and external communications related to food availability, allocation, planning and future growth.

3) Community Membership Development

• Establish a refreshed, high value membership service and value proposition, aligned to surplus food supply, logistics capacity and community need.
• Ensure the membership team implements a data-driven strategy for recruitment and retention, incorporating member feedback, root cause analysis and performance insights.
• Develop and lead long-term, strategic partnerships aligned with the current and future needs of the membership programme, representing the organisation in South West networks relevant to FSSW’s mission.
• Work with the CEO and SLT to develop and scale membership programmes across regions (e.g., Crisis Resilience Fund).
• Lead efforts to reduce food waste across the organisation through improved membership offerings, bolt-on memberships and direct delivery models.
• Maintain a strong, collaborative relationship across the FareShare network, capturing and sharing best practice within membership development.
• Support major, complex development projects across the organisation (particularly those involving membership and food teams), ensuring inclusive working with internal teams and providing supporting business plans and financial forecasts.
• Be accountable for the quality and compliance of the membership CRM (Salesforce), ensuring accurate data for internal use and funder reporting.
• Develop metrics to support effective food allocation, and to manage current and future demand in line with logistics capacity.

4) People and Culture Management

• Lead, coach and develop managers and teams within your department and oversee their recruitment, appraisals, supervision, wellbeing and professional development.
• Build a collaborative, high performing culture across the membership and food teams, working closely with operations and volunteering.
• Champion values-led leadership and effective cross-departmental communication.
• Promote an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity’s mission.
• Model and promote safe working behaviours across both functions, ensuring food safety conversations are part of everyday management.

Health, Safety & Compliance

• Ensure risk assessments, safe systems of work, and training are in place and reviewed regularly across food and membership functions.
• Ensure compliance with FareShare UK standards, the Health and Safety at Work Act, Food Safety and Hygiene Regulations.
• Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities.
• Working alongside the Head of Operations, lead regular food safety briefings and toolbox talks to reinforce safe behaviours and encourage open reporting.

Person Specification
Essential Criteria

• Proven leadership experience, including building high-performing teams.
• Experience in a food, logistics, FMCG (fast-moving consumer goods) or operational supply-chain environment.
• Strong analytical and organisational skills, with confidence using data to inform decisions, manage budgets and track performance.
• Excellent communication and relationship-building skills, able to influence and collaborate effectively with internal and external stakeholders.

Desirable Criteria

• Knowledge of food safety, health & safety and regulatory requirements relevant to food handling and redistribution.
• Experience working in a charity, social enterprise or purpose-driven environment, with an understanding of community need and social impact.
• Familiarity with CRM systems (e.g., Salesforce) and confidence using digital tools to improve service delivery.
• Experience working cross-functionally, aligning teams around shared goals and improving processes between departments.
• Understanding of customer journeys or service-user engagement.

Fat Macy's is looking for a Head of Programmes to lead the development and delivery of our programmes as the charity grows in response to increasing need for our services and a changing external landscape. This is a key role at a time of significant organisational development, offering the opportunity to shape how we work and how we support our beneficiaries in a truly meaningful way.

About Fat Macy's

Fat Macy's is a charity and social enterprise which supports individuals experiencing homelessness towards lasting and secure employment, resettlement, and overall better personal wellbeing. We deliver on this mission through our Milestone Programme, a 200-hours hospitality based skills and training initiative which consists of the Training Academy (50 hours) and real-life work experience (150 hours). On graduation from the Milestone Programme, beneficiaries receive access to a £1,500 Housing Deposit Award enabling a safe and sustainable transition into the private rental sector, and long-term, tailored employability, resettlement, and wellbeing support.

About The Role

As a new role within our organisation’s structure, the Head of Programmes position will be varied and evolving, with a strong focus on the line management and support of our front-line team, ensuring high-quality, consistent delivery across programmes. This role will line manage our Senior Employability & Engagement Officer and Programme Support Officer, and eventually lead on the recruitment and management of a dedicated Resettlement Officer role as funding allows. In the meantime, the Head of Programmes will provide our front-line resettlement support to beneficiaries.

Alongside this, the Head of Programmes will play a central role in driving continuous improvement, supporting growth, and contributing to the overall strategic development of the charity as it navigates change. As a member of the Senior Leadership Team, you will work directly with the Managing Director to ensure the charity is fulfilling its mission and achieving a high-level of impact.

Please see the recruitment pack for further information on duties and responsibilities.

Person Specification

We know there are great candidates who will not fit every criteria outlined or who have important skills we have not mentioned. If your experience looks different to what we have described below but you believe it is relevant to the role, please do not hesitate to apply.

Essential Criteria:

• At least 5 years of professional experience in the public or charity sectors, ideally in front-line service provision/support work and/or homelessness.
• Successful line-management experience, leading high-performing teams and embedding a culture of continuous improvement, professional development, and accountability.
• Track record of leading a programme of work and meeting key impact KPIs, metrics, and outcomes, including ongoing monitoring and evaluation.
• Strong communication and team-working skills coupled with solid organisation and attention to detail.
• Resilience and adaptability with the capability to work in a dynamic and agile environment involving significant contact with individuals living in temporary accommodation.
• Sound IT skills including confident use of Microsoft Office, Google Workspace and/or CRM systems/other databases.
• A commitment to equity, diversity, and inclusion.

Desirable Criteria:

• Experience of providing front-line resettlement support.
• Good working knowledge of relevant policy, legislation, and best practice  - benefits system, supported accommodation, safeguarding etc.

Head of People & Culture

Permanent, Full Time, Hybrid working (2 days per week in the office)

Location: London or Warrington

Salary: £76,432 per annum for Warrington, £81,314 per annum for London (inclusive of London allowance)

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. 

About the role

Reporting in to the Director of Organisational Effectiveness, the Head of People & Culture will drive culture and embed practices in relation to retention, talent management and employee well-being, ensuring engagement across all regions.

The successful candidate will Identify strategic opportunities in Human Resource and Organisational Development, offering technical input into the CA People Plan, whilst inspiring and empowering the CA People Team fostering continuous improvement to achieve outstanding results as a team.

The post-holder will champion a culture of innovation in relation to People initiatives, ensuring they are aligned to the organisation's growth and culture.

Some of the main responsibilities of the Head of People & Culture include:

• Foster a culture of inclusivity and engagement embedding a strong people and organisational development culture, ensuring staff motivated and aligned with Christian Aid’s vision.
• Inspiring the People team to think and act courageously to achieve its goals.
• Create opportunities for succession planning and talent development to build leadership capacity.
• Identify strategic opportunities in relation to people initiatives that champion a culture of innovation.
• Inspire and empower continuous improvement in employee relations, ensuring fair and just processes for conflict resolution, grievance handling, and disciplinary matters.
• Champion employee well-being and mental health initiatives and achieve outstanding results as a team.
• Foster a learning culture, ensuring staff have access to training and career progression.
• Identify and embed strategic performance management processes that are fair, constructive, and growth focused.
• Champion DEI initiatives, ensuring Christian Aid remains an equitable and inclusive employer.
• Challenge People BP's to think critically in MCC locations, ensuring global People practices align with local contexts.
• Foster a mindset of connection and collaboration with internal and external networks, ensuring Christian Aid is at the forefront of progressive People practices in the humanitarian sector.

About you

Who we are looking for:

Essential:

• Extensive experience in HR management at a senior level, ideally in non-profit or international development sectors.
• Extensive experience of leading HR teams and managing strategic initiatives such as talent acquisition, leadership development, employee engagement, and performance management.
• Extensive UK employment law knowledge either through experience or CIPD/SHRM elevated qualifications.
• Demonstrated ability to develop and implement programs that focus on employee wellbeing, mental health, and building a supportive work environment.
• Highly developed problem solving skills to resolve complex situations.
• Experience of working in or with organisations in the humanitarian sector, such as international NGOs, development agencies, or charitable organisations.
• Understanding of the unique challenges faced by organisations like Christian Aid, including working in crisis environments and managing international, multi-location teams.
• A highly detailed understanding of the cultural nuances in HR practices across diverse environments.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

We are seeking a part-time Head of Finance and Operations to play a key role in supporting the smooth and effective running of CASE Europe’s London office. Reporting to the Co-Executive Directors, with a matrix line to the global Chief Financial Officer, this role offers a rewarding opportunity to combine strategic oversight with hands-on delivery across finance, HR and office operations.

Working closely with colleagues in Europe, Washington DC and Singapore, you will oversee regional budgeting and financial management, support audits and compliance, and ensure alignment with CASE’s global systems and processes. You will also lead HR activity for the Europe team of 15, manage office operations, and line-manage a small number of staff and matrix reports.

You’ll benefit from a range of workplace benefits including flexible working, season ticket loan, professional development opportunities, and on-site social and wellbeing activities. 

This role is ideal for an experienced finance and operations professional from a charity, membership or education-related setting who enjoys working autonomously, collaborating internationally, and contributing to a mission-driven organisation.