Head of community services jobs

We are looking for a dynamic, technically skilled Head of Evaluation to play a senior role in shaping and delivering Youth Futures’ evidence strategy.

You will lead a team of Evidence and Evaluation Managers and oversee a portfolio of complex evaluations, helping us generate credible, useful evidence about what works to support marginalised young people into good work.

• Reporting to the Deputy Director of Evidence and Evaluation, you will be responsible for ensuring high-quality delivery of a portfolio of complex impact evaluations.

• You will have a sound understanding of youth employment and/or skills and design evidence-generating projects in a complex field that includes partners from national and devolved government, the third sector and employers.

• You will manage a team of Evaluation Managers, supporting their development while delivering projects that inform Youth Futures’ strategic goals.

This is an opportunity to shape some of the most important evidence being generated on youth employment in England. The role suits someone who enjoys combining technical evaluation expertise with leadership, judgement and collaboration, and who wants their work to influence real decisions about how services, funders and policymakers support young people.

We currently operate a hybrid model of two-days per week in the office and three-days from home.

Please download our recruitment pack for more information on this opportunity. To apply, please visit our website.

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.

We are Age UK York, a local independent charity which exists to support the older people of York and those around them. For over 50 years our team of staff, volunteers and supporters have helped us to offer a wide range of services providing vital and trusted support so often when it is needed most.

Our vital work is needed today as much as ever and we ever welcome people to join our team as together we realise our shared mission of making a positive difference to the lives of the older people of York.

Job Summary:

Would you like to make a life changing difference in support of local people and communities in need here in York? Can you bring financial management expertise to support a team effort and help shape the future of our long standing charity?

Age UK York is offering an exciting senior leadership opportunity to join our fantastic team and support our vital work here in York. Could you be our Head of Finance and help lead our  team, ensure our effective financial arrangements and the vital part it plays in realising our mission in the positive difference we can make in helping others.,

We are looking to find for our new Head of Finance who can bring their experience, expertise and passion to support our local York charity, our team and those we are here to help each and every day.

You will manage our brilliant team with a focus on strong financial management. With both internal and external focus the role will lead on our financial management and helping our charity make every penny entrusted to us count, as we develop, manage and realise our financial goals and the difference the enable Age UK York to make in supporting older people and those around them across York.

You will be part of our energised senior leadership and management teams helping to shape our charity and the continued positive difference we make whilst working closely across our teams in their role together with our Board of Trustees.

The opportunity offers an excellent benefits package and support for your own personal development and aspirations. The opportunity would not only empower you to take forward the strong legacy from our current team though bring your own identity, ideas and strengths to the fore in our collective efforts to be there tomorrow and beyond.

Key Responsibilities:

We are looking for an experienced financial manager with a keen eye for detail and drive for high performance, continuous improvement and team work. With an ambition and drive to make a telling contribution and strengthen our charity and the difference we can together make in supporting older people  and communities.

We would love to hear from you if you have:

· Experience and success in leading the financial management for an organisation.

· Experience in providing leadership within an organisation; an eye for detail and a driver of standards in continuously learning and strengthening working practices and outcomes.

· Managed a team providing support, motivation and nurturing talent and opportunity

· The ability to readily transfer your existing experiences and skills to a new challenge;

· Understanding of your strengths and areas for continuing development and proactively build your knowledge and skills

We would love to hear from you.

We’re looking for someone who:

· Is successful in providing financial management for an organisation and effective in collaborating and supporting non-financial colleagues in our shared financial goals and successful practice.

· Demonstrates wider leadership qualities including contributing to overarching organisational strategic priorities.

· Skilled, including an excellent communicator, in building and maintaining successful relationships across internal teams and external partnerships.

· Able, and experienced, in delivering in meeting outcomes and targets whilst supporting a performance and continuous improvement organisational approach.

· Highly organised, adaptable, and comfortable working in a fast-paced, dynamic environment;

· Strong attention to detail, analytical and critical thinking qualities, and able to apply and be energised to meet organisational challenges and opportunities in continually strengthening our organisation to help us realise our vision, mission and priorities.

Qualifications, Skills and Experience:

· Ability to prepare, manage, monitor and report on budgets.

· Previous experience in one or more, management or financial accounting roles delivering day to day finance functions.

· Experience of line management and support, motivation and development to colleagues and collective team.

· Experience of supporting the development and delivery of high quality services through financial management and support to operational colleagues.

· Effective understanding of financial statistics and accounting principles.

· Strong interpersonal, communication and presentation skills. Including interpreting and communicating financial information to non-finance function colleagues and in support of decision making; a facilitative and accessible approach; ability to manage remote communications and diplomacy and conflict resolution skills.

· Passion and commitment to work within a not-for-profit organisation and support a team approach in working to help others.

· Decision making – ability to make decisions based on an analysis of data and insights, including financial, performance and needs based data.

Salary and Benefits:

• £17.75 per hour, £32,391 (FTE) per year, pro rata
• Flexible working options within our 21 hour per week role
• A genuinely friendly and supportive environment
• Generous holidays – 26.5 days plus bank holidays (pro rata for part-time employees). Additional leave – an extra day of long service.
• Birthday day off
• Enhanced sick pay after 6 months of service
• Flexible work schedule 
• Potential for funding towards professional qualifications 
• Employee discounts including Blue Light Scheme eligibility
• BUPA Employee Assistance Programme (EAP)
• Free eye test 
• Free flu jab 
• Free DBS (Disclosure and Barring Service)

Head of Operational Delivery | Lead National STEM Education Programmes | Maternity Cover

EDT is seeking an exceptional Head of Operational Delivery to lead national student and school engagement activities across the UK during an exciting period of transformation. This is a rare opportunity for a strategic and people-focused leader to take ownership of operational delivery, student recruitment, programme performance and team leadership within a respected education charity. As our Head of Operational Delivery, you will play a pivotal role in ensuring thousands of young people access inspiring STEM experiences that improve social mobility and create pathways into future careers.

Why Join EDT?

At EDT, our values drive everything we do:

• Passionate about creating equitable access to STEM careers.
• Dynamic in our response to a changing world.
• Collaborative with industry, educators and communities.
• Respectful of young people's potential and lived experiences.

As Head of Operational Delivery, you'll help shape the experiences of young people across the UK while leading teams that directly contribute to EDT's mission of inspiring the next generation of talent.

What You'll Be Doing

• Lead and develop EDT's Operational Delivery Team, ensuring exceptional programme delivery, student engagement and school recruitment nationwide.
• Oversee performance, capacity planning, budgets, KPIs, reporting and operational effectiveness across multiple programmes.
• Develop and implement student recruitment and engagement strategies that drive growth and impact.
• Work closely with senior leaders to improve efficiency, support programme growth and maximise delivery outcomes.
• Champion safeguarding, quality standards, continuous improvement and outstanding learner experiences.
• Build strong relationships with schools, colleges, universities, funders, volunteers, alumni and partners.

Please refer to the attached Job Description for the full responsibilities and person specification.

Who We're Looking For

• Experienced operational leader with a track record of managing teams, programmes and organisational performance.
• Strong background in education, youth engagement, programme delivery, student support or charity operations.
• Experience managing budgets, KPIs, reporting frameworks and operational planning.
• Strategic thinker with the ability to identify opportunities, solve challenges and drive continuous improvement.
• Passion for supporting young people and creating meaningful educational opportunities.
• Outstanding stakeholder management, leadership and communication skills.

What's In It For You?

• Full-time maternity cover contract from 28 September 2026 to 3 August 2027.
• From £36,000 to £49,000 per annum, depending on skills and experience.
• 30 days annual leave plus bank holidays.
• Up to 10% employer pension contribution.
• Hybrid and flexible working.
• Opportunity to lead national programmes with significant social impact.

Location

• Hybrid working.
• Office base in any of our regional offices -  Manchester, Birmingham, Welwyn Garden City, Plymouth or Southampton.
• National remit with occasional travel and overnight stays.

Why This Role Stands Out

• This is more than an operational leadership role.
• As Head of Operational Delivery, you'll influence how young people engage with STEM education across the UK.
• As Head of Operational Delivery, you'll lead national recruitment, engagement and delivery strategies that support thousands of students each year.
• As Head of Operational Delivery, you'll work closely with senior leaders to shape the future direction of an ambitious and growing charity.
• As Head of Operational Delivery, you'll have the opportunity to create lasting impact for young people, schools and communities nationwide.

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Location: Hybrid working - Part London office-based (E14) and part home working. The post holder will work a minimum of one day a week in the office. 

Salary: £58,300 per annum 

Hours:35 hours per week 

Interview date: as we are receiving applications and will be over video on Teams in the first instance

This is a permanent role. 

Who we are looking for 

Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. We are looking for an experienced and dynamic Head of Finance to help us ensure the finance function is fit for purpose so that we can deliver our ambitious 10-year strategy.

Reporting to the Director of Finance & IT, this is a hands-on leadership role with responsibility for the day–to–day management of the finance function, responsible for monthly financial reporting including quarterly reforecasts and co ordinating the annual budget as well as partnering with senior stakeholders across the organisation.You will also lead on the annual accounts and external audit. 

Managing a team of 3 (2.2 FTE), you will ensure the organisation continues to deliver robust financial control, insightful charity reporting and effective support to operational teams.  

Experience required 

You’ll be/have: 

• CCAB qualified financial professional (or finalist) 
• Experience working for a charity in a senior finance role with fundraised income of £1m or more 
• Strong business partnering skills and experience working closely with senior operational leaders. 
• Strong financial reporting, controls and systems confidence 
• Ability to work both strategically and hands–on 
• Familiar with the charity SORP 
• Strong people management and leadership skills with the ability to develop and motivate teams 
• Excellent accounting, analytical, and communication skills allied with a pragmatic and solution focused approach. 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 
• Flexible working and will consider compressed hours 
• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 
• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 
• Season ticket and cycle loan 
• Pension scheme 
• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 
• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Lead a pioneering national mental-health service for young people, rooted in nature and underpinned by strong clinical practice.

We are seeking an experienced Clinical or Counselling Psychologist to lead its development, accreditation and quality across the UK.

Salary: £34,517–£38,850 per annum, depending on experience (0.6 FTE; full-time equivalent £57,528–£64,750)
Hours: 22.5 hours per week / three days per week
Contract: 18-month fixed term, with intention to extend subject to service growth and funding
Location: Hybrid, with travel to Dose of Nature locations and member organisations across the UK

Dose of Nature is a mental-health charity improving mental health and wellbeing through structured, evidence-informed engagement with nature.

We are developing a Young Person Memberships service for young people and young adults under 25. We will train and support trusted organisations to deliver the Dose of Nature model in their communities, providing the clinical framework, accreditation, supervision, quality assurance and evaluation needed for safe, effective and consistent delivery.

About the role

As Young People’s Clinical Service Lead, you will establish, deliver and grow this new service. Working with our Head of Clinical and Memberships Operations Lead, you will turn our clinical model into a scalable national service while protecting its quality, safety and integrity.

You will lead the clinical assessment and accreditation of member organisations; develop training and competency frameworks; provide supervision and consultation; establish governance, safeguarding and risk arrangements; monitor outcomes and quality; and build trusted relationships with NHS, voluntary-sector, youth-service and community partners.

About you

You will be a current HCPC-registered Clinical or Counselling Psychologist, with a doctoral-level qualification and experience broadly consistent with an NHS Band 8a role.

You will bring:

• Substantial post-qualification experience supporting young people or young adults experiencing mental-health difficulties;

• Strong skills in psychological assessment, formulation, intervention, clinical decision-making, safeguarding and risk management;

• Experience providing clinical supervision, consultation or reflective practice to other practitioners;

• Experience designing or delivering clinical training and assessing practitioner competence;

• Experience of developing, implementing or improving a clinical service; and

• The confidence to work across organisational boundaries, maintain clear clinical standards and help build a new national service.

• Experience in CAMHS, young-adult mental health, voluntary-sector provision, clinical governance, quality assurance, accreditation or partnership-led services would be valuable.

We offer hybrid and flexible working, employer pension contribution, pro-rata annual leave, professional supervision, CPD support and approved travel expenses.

Dose of Nature is committed to equality, diversity and inclusion. This post is subject to enhanced DBS clearance, references, verification of qualifications and HCPC registration, and eligibility to work in the UK.

Please download the full Job Description and Person Specification before applying.

As Head of Initial Training, you will lead a committed training team and play a key role in ensuring that our formation, teaching and equipping enable Evangelists and Pioneers to thrive in a rapidly changing church and mission context. You will bring together theological education, creative teaching, formation and practical mission, ensuring that our training remains both academically robust and deeply rooted in the realities of ministry.

This is a role for someone who is passionate about developing people, confident in leading teams and excited by the possibilities of theological education and digital pedagogy. You will need to be an excellent communicator and teacher, able to inspire others, build strong relationships and lead with both vision and practical focus.

Please see the job pack for the full job description and person specification. 

Salary: £47, 467 per annum

Hours: 37.5 hours per week with some weekends and flexibility as required for Training weekends and other relevant requirements.

Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.

Annual Leave: 25 days, plus Bank Holidays (total 33 days)

Contract:Full-Time, Open Ended

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Application Deadline:9am on Friday 18th September 2026

Interview Date:  Thursday 1st October 2026, Sheffield

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To apply, please download and complete a Faith Based Application Form for this post. When you are ready to submit your application, please upload a copy on the Jobs page of our website. 

Help shape the future of teacher development by connecting schools, trust and educations leaders with our programmes that supports great teaching, strong leadership and better outcomes for pupils.

At the National Institute of Teaching (NIoT), we believe teaching is a fundamental societal good, a privilege and a responsibility. Our mission is to improve the quality of teacher and leader development across the system, supporting schools and trusts to build the expertise, confidence and capacity that children and young people deserve. We are now looking for an ambitious and relationship-driven Associate Head of Partnerships to join our South and West campus teams, working across the Birmingham and Bristol areas.

This is an exciting opportunity to play a leading role in growing and strengthening partnerships across a diverse and dynamic region. You will help connect schools, trusts and education leaders with programmes that support excellent teaching, leadership and professional development, ensuring that our work has meaningful and lasting impact in classrooms.

The role is hybrid, with the opportunity to work from home and from one of our campuses. It will be based at either of the South West Campus', either the NIoT’s newly refurbished Birmingham campus at Oasis Woodview (B15 2HU) or to our Bristol campus, currently based at The Greenway Centre, Southmead (BS10 5PY).

The number of days spent on campus and/or visiting schools will vary during the year, with fewer days typically required during school holidays and more during key periods of term-time delivery. On average, this is likely to be around one to two days per week. Applicants should live within a commutable distance of either the Bristol or Birmingham campus and be prepared to travel across the wider region, with travel expenses claimable in line with the NIoT’s expenses policy. The NIoT also brings colleagues together for an annual all-staff away day, which all staff are expected to attend, and which usually includes an overnight stay.

As Associate Head of Partnerships, you will lead partnership activity across the region, helping us recruit schools and trusts to the full range of our core programmes, including Initial Teacher Education, the Early Career Framework and National Professional Qualifications. You will nurture and deepen relationships with existing partners, including schools, trusts and our network of Associate Colleges, while also identifying and developing new partnerships that respond to regional need.

You will also help maximise the regional potential of NIoT’s national programmes, our growing research activity and the future opportunities created as we move towards full Degree Awarding Powers. This includes championing the value of working with the NIoT, listening carefully to the needs of schools and trusts, and ensuring that our partnerships are purposeful, responsive and rooted in shared ambition for the education system. The role will line manage our Regional Recruitment Manager and ITE Administrator, both based at the Bristol campus. In January 2028, our Bristol campus will move to a new, purpose-built site in the heart of the city at Oasis Academy Temple Quarter, creating further opportunities to extend our regional impact.

We are looking for a confident networker, communicator and problem-solver who enjoys building trusted relationships with senior education stakeholders and leading a small, committed team. You will join the South and West senior leadership team: a close-knit, supportive and highly motivated group working together to achieve ambitious regional goals.

Essential criteria:

• A commitment to the aims of the National Institute of Teaching 
• Ability to maintain relationships, influence and negotiate at a strategic level 
• A pro-active, entrepreneurial approach and the ability to thrive in a fast-paced environment 
• Excellent customer service, putting our stakeholders at the heart of our decision making, resulting in greater customer loyalty and retention and a strong reputation in the marketplace 
• Understanding of the regional and national education landscape and the ability to apply context to gain trust and credibility 
• Senior leadership experience within a school or senior education leadership experience

Desirable criteria:

• Line management experience 
• Hold Qualified Teaching Status
• Communications and marketing experience 
• Strong data interpretation skills 
• An established education network across the South and West.

Key benefits:

• Generous annual leave – 27 days’ holiday a year (plus 8 bank holidays), rising to 33 days after five years’ service.
• Flexible working – we offer flexible start and end working times, with hybrid working in place for all roles.
• Pension - Entry to the Local Government Pension Scheme.
• Salary sacrifice schemes – we offer salary sacrifice schemes for bikes, cars and tech!
• Lifestyle benefits – We offer discounts on gyms, cinema, retail and much more!
• Parenthood leave – We offer above the statutory minimum for maternity, adoption and paternity leave.
• Working environment – We have a stimulating, supportive and rewarding working environment with a dedicated team of like-minded professionals.
• Support: Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters.
• Development: We fully support the development of our staff and ensure that you have a high level of continuous professional development.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

If you are excited by the opportunity to strengthen teacher and leader development, grow meaningful partnerships and contribute to work that reflects the privilege and responsibility of teaching, we would be delighted to hear from you.

Please visit our vacancies page for more information and to apply.

Closing date: 26 August 2026.

First interviews: 8/10 September 2026 (on Teams).

Second interviews: 17 September 2026.

Please note that applications should be written by the candidate. Where we have reason to believe that an application has been generated or substantially written by artificial intelligence, we reserve the right to reject it.

We reserve the right to close this vacancy early if we receive a high volume of applications.

Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.

Summary of some of the main duties for full details and how to apply visit the website link provided.

•Lead the development and delivery of integrated marketing campaigns across HOME’s full artistic, engagement and membership programme, working collaboratively with internal teams and external partners.
•Collaborate with the Head of Digital to plan and deliver integrated campaigns, ensuring messaging is consistent across digital and physical channels and guided by audience insight. 
•Lead the development of campaign messaging and positioning, ensuring clear, consistent and compelling communications tailored to HOME’s target audiences across different artforms and initiatives. 
•Partner with the Head of Digital to design and deliver multi-channel marketing campaigns across HOME’s entire programme, ensuring they meet or exceed income targets and contribute to audience growth. 

•Work closely with the Head of Digital to apply audience insights and segmentation in campaign planning and creative delivery. 
•Lead HOME’s media buying. Plan and manage out-of-home advertising strategies, ensuring creative alignment, timely delivery, precise targeting and budget control. 
•Be the lead for HOME Communications, Manage HOME’s relationships with PR agencies and build successful relationships with media partners and influencers. 
•     Manage freelance marketers and designers – briefing, negotiating and overseeing delivery. 
•Collaborate with visiting companies, artists, producers, funders and distributors to maximise shared marketing opportunities and ensure strong promotional presence. 

Team: Marketing and Communications

Reports to: Director of Audiences

Responsible for: 3 People

Are you someone who thrives on developing new opportunities, building strategic partnerships and turning ideas into meaningful services and support for local communities?

HolidayEntitlement:25 days per year rising to 27 days after 2 years (pro-rata)

West Sussex Mind Values: Excellence, Equitable, Open, Together, Curious, Unstoppable

National Mind Excellence Awards 2025: Winner for Equality & Diversity; Highly Commended for Effective Services

Overview:

West Sussex Mind and Mind in Brighton & Hove are embarking on an exciting programme of growth and expansion into Surrey.

Hosted by West Sussex Mind on behalf of the Mind in Surrey Partnership, the Head of Development and Partnerships, Surrey will lead the establishment, development and growth of the partnership's work across Surrey, identifying and creating opportunities to improve mental health support, tackle stigma and increase access to services for local communities.

The role will involve:

• Developing relationships with Surrey and Sussex ICB, local authorities, VCSE organisations and other key stakeholders.

• Identifying and securing opportunities through grants, commissioning, tenders and partnership development.

• Involving people with lived experience in the development and design of proposals to ensure they meet the needs of local people with mental health challenges.

• Growing our mental health training offer across Surrey, including both paid-for training and community-based awareness initiatives.

• Establishing and supporting a Surrey Steering Group and maintaining excellent partnership working with Mind in Brighton & Hove.

• Leading the development and launch of the programme's profile, relationships and future opportunities.

• Reports on progress and impact to the Steering Group.

We are looking for someone who is motivated, self-sufficient and able to work independently while building strong and lasting relationships across a wide range of organisations and communities.

The successful candidate will have:

• Experience of developing partnerships across health, social care, public sector or voluntary organisations.

• Experience of securing funding, contracts, grants, commissioning opportunities or other sources of income.

• Excellent networking, relationship-building and stakeholder engagement skills.

• Experience of developing and delivering projects, services or programmes.

• Strong written communication skills, including report writing, funding applications or business cases.

• The ability to work independently, manage competing priorities and take initiative.

• A commitment to improving mental health outcomes and reducing inequalities.

Experience of working within Surrey's health and social care landscape and existing local networks would be particularly advantageous.

As this role involves regular travel between multiple locations, you will be required to hold appropriate business-use vehicle insurance to ensure you are fully insured while undertaking work-related travel. Travel expenses covered: We have designated Guildford as your base point. Any travel required beyond the cost of your normal journey from home to this location will be reimbursed in accordance with expenses policy.

About Us

We are a values-led Social Enterprise CIC based in Aldgate, London, providing shared finance services to a growing client base of charities, CICs, and purpose-led organisations. Our services include bookkeeping, management accounts, payroll, VAT returns, and year-end financial accounts and Corporation tax.

Purpose of the post

We are seeking a capable and motivated Shared Services Accountant to help deliver high-quality finance services across a varied client portfolio. The role is ideal for someone with bookkeeping experience who wants to apply their skills in a mission-driven environment. It offers flexible hybrid working, combining remote work with time in our Aldgate office.

Role Overview

You’ll manage day-to-day bookkeeping and financial tasks for a range of clients, taking accounts to trial balance, supporting the production of management accounts, and handling VAT and payroll duties. You will work across platforms including Xero, QuickBooks, and Sage Payroll, and be a key part of our collaborative shared services team

Key responsibilities

• Maintain accurate financial records and ledgers for multiple clients
• Process purchase and sales invoices, journals, and bank reconciliations
• Prepare books to trial balance and assist with monthly management accounts
• Submit accurate VAT returns in line with HMRC deadlines
• Run payroll using Sage Payroll, including pension submissions
• Prepare and post journals (accruals, prepayments, depreciation)
• Maintain and reconcile fixed asset registers
• Respond promptly to client queries and provide excellent service
• Support the preparation of year-end accounts and audit documentation
• Contribute to improvements in finance systems and processes
• Liaise with colleagues to ensure effective delivery of shared finance services

Position in the organisation:

· The post holder will be required to work closely with Head of Finance and Group CFO

· The post holder will be required to liaise at senior levels externally

· The post holder will report to Head of Finance and Group CFO

General duties and key responsibilities:

· Support SEUK’s wider programme of activities where necessary, undertaking other duties as required

· Maintain commercial confidentiality about SEUK and partners’ activities

· Ensure the implementation of SEUK’s Code of Conduct, Health and Safety policy and Equal Opportunities policy in all areas of the work

· Attend training courses or take part in additional aspects of SEUK’s work that are relevant to the work as decided in conjunction with Head of Finance

· Ensure that all activities for which this post is responsible are carried out in accordance with SEUK’s policies, to the highest ethical standards and in accordance with legal requirements, best practice and external guidelines 

· Service own administrative needs, maintain transparent and up to date digital records of work

· Act as an ambassador for SEUK as appropriate

KPIs

· SLA Adherence: Ensure all client deliverables (e.g. payroll, VAT returns, supplier payments, month-end accounts) are completed accurately and on time, in line with each client’s specific SLA timetable.

· Timetable Management: Maintain and regularly update a shared timetable tracking all monthly, quarterly, and annual deadlines across clients.

· Transaction Accuracy: Maintain a <1% error rate across processing tasks including payroll, supplier payments, and VAT returns.

· Month-End Delivery: Complete month-end accounting tasks for each client within their agreed reporting timelines.

· Query Resolution: Respond to client finance queries promptly, aiming to resolve 90% within 3 working days.

· Client Satisfaction: Achieve high satisfaction ratings from clients through reliable, responsive service delivery.

· Process Improvement: Identify and contribute to at least 2 service improvements or efficiency initiatives per year.

Terms and conditions

• Permanent full-time post – 4-5 days, 28-35 hours a week.
• Family friendly, flexible/Hybrid working
• Salary – negotiable based on experience & qualifications
• Leave entitlement: 25 days plus bank holidays
• Location:  London (Aldgate)
• £200 personal development
• A six-month probationary period would apply
• Employers - 6% Pension Scheme or Salary Sacrifice Scheme

About Hope for the Young

Hope for the Young removes the obstacles to young refugees and sanctuary-seekers’ education and wellbeing through mentoring, advocacy, and financial support.

The Mentoring Programme supports young refugees and sanctuary-seekers aged 16-25 by matching them with trained volunteer mentors who provide weekly one-to-one support tailored to the young people's needs. Mentors help with teaching English, enrolment advice, study skills, confidence and trust building, and provide emotional and practical support that helps young people access new services, adapt and settle into their communities.

The Grants and Advocacy Programme supports young people who, due to their immigration status, have no access to student finance or other financial support to enable them to go to college or university. We provide small grants to pay for tuition fees, living allowances and travel expenses, alongside tailored advocacy support to enable young refugees and sanctuary-seekers to access education in the UK.

About this role

Hope for the Young is looking for an experienced and proactive Head of Finance and Operations to lead the smooth running of our finance, systems, HR and office functions. This is a hands-on role at the heart of a small, ambitious charity, giving you the opportunity to shape how we operate as we grow our support for young refugees and sanctuary-seekers across London.

You will oversee financial management and reporting, ensuring accurate records, robust controls and clear budgeting and forecasting to support the charity's long-term sustainability. You will also lead on our Salesforce system and wider data practices, manage day-to-day office and operational matters, and take responsibility for HR across the organisation. You will also line-manage our Finance and Administration Officer.

This is a varied and rewarding role for someone who enjoys working across multiple areas of responsibility and thrives in a small team environment. Working closely with the CEO and Head of Programmes, you will play a central role in ensuring Hope for the Young has the systems, processes and people in place to deliver our mission effectively, efficiently and sustainably, helping us support more young people seeking safety to build safe, hopeful futures.

We offer a flexible and hybrid working environment, however you will be expected to come to our office in Brixton for a minimum of 1 day per week (on a Wednesday, which is our office team day).

Key responsibilities

Financial Management & Reporting

· Lead and oversee the charity's financial management, ensuring robust controls, effective processes and compliance with financial policies and procedures.

· Lead budgeting, forecasting, cash flow management and financial planning in collaboration with the CEO and Head of Programmes to support organisational sustainability.

· Oversee the delivery of day-to-day finance operations, including bookkeeping, payroll, accounts payable and receivable, and financial record-keeping, delivered by the Finance and Administration Officer, providing guidance, training, and support as necessary.

· Monitor income, expenditure, reserves and restricted and unrestricted funds, ensuring accurate financial reporting and effective resource management.

· Prepare and present monthly management accounts, financial reports and analysis to support decision-making by the CEO and Board.

· Maintain and strengthen financial controls, delegated authority arrangements and audit processes to ensure strong financial governance.

Leadership, Governance and Organisational Management

· Lead organisational operational planning and risk management, ensuring systems, processes and resources align with and support delivery of the strategic plan

· Sit as a member of the Senior Leadership Team (SLT), contributing to organisational strategy, cross-team planning and key decision-making alongside the CEO and Head of Programmes.

· Maintain the organisational risk register, working with the CEO and Board to identify and mitigate strategic and operational risks.

· Own the organisation’s policy framework, maintaining the policy register and ensuring the timely revision, review and compliance of all policies.

IT and Office Management

· Lead the development, administration and optimisation of Salesforce, other fundraising platforms and related system integrations to support fundraising, donor engagement and programme delivery, liaising closely with the Salesforce consultant to implement system enhancements and resolve issues.

· Drive the continuous improvement of Salesforce systems, processes and data management practices, ensuring high standards of data quality, security and operational efficiency.

· Oversee the IT infrastructure, managing the procurement and ongoing maintenance of IT hardware, systems and software with support from the external IT provider.

· Provide training, guidance and user support on Salesforce, Sharepoint, and all related platforms to maximise staff capability and system adoption.

· Ensure a fully functioning office base which enables Hope for the Young to deliver its operational activities in the most efficient and effective manner.

Human Resource Management

· Lead and oversee HR operations, including the recruitment, onboarding and retention of staff and volunteers

· Oversee employee lifecycle processes, including inductions, appraisals, performance reviews and professional development planning

· Ensure compliance with employment legislation and organisational policies through effective management and administration of contracts, HR records, employee benefits and people processes

· Lead on team wellbeing, fostering a supportive, inclusive, and resilient working culture across the team

The job description as described will be reviewed on a regular basis to respond to any changing needs of the post.

Benefits

• 25 days' annual leave (pro rata), excluding bank holidays, plus additional time off over the Christmas period

• Flexible/hybrid working arrangements

• Access to an Employee Assistance Programme (EAP) – a confidential counselling/support helpline

• Regular development opportunities to support professional development

• Quarterly wellbeing afternoons – group outings or activities to relax and unwind

Further Information

• You must have the right to work in the UK to apply for this job.

• You must adhere to Hope for the Young’s Equal Opportunities Policy at all times.

• Your employment at Hope for the Young is subject to two satisfactory references and an Enhanced DBS check.

• There is a 3-month probation period for this role.

To Apply

We welcome and encourage applications from people of all backgrounds, particularly those with lived experience of forced migration. If you think you have the skills and experience to be our new Head of Finance and Operations, we would love to hear from you.

We understand that AI can be a helpful tool when writing job applications. However, our advice is to not over-rely on AI and ensure your application is a true reflection of you and your voice. We can often tell when AI has been over-relied on and, in many cases, this is not giving applicants the best chance of success.

To submit your application you will need to send your CV and supporting letter, outlining how you meet the person specification for this post and explaining why you would like to work for Hope for the Young.The deadline to apply is 9am Thursday 3rd September. Interviews will take place on 10th and 11th September. If successful, you will be invited to a second interview the following week.  

Suzy Lamplugh Trust

Hybrid (40% office-based)
Full-time (35 hours)

Permanent
£47,124
Start: ASAP

Lead and shape services supporting victims of stalking and abuse

The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.

This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.

About the role

You will:

• Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
• Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
• Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
• Hold senior relationships with commissioners, funders, and external stakeholders
• Lead service development, mobilisation of new contracts, and organisational change
• Ensure effective systems, infrastructure, and processes are in place to support delivery
• Provide leadership across safeguarding, risk, and organisational compliance
• Work as part of the Senior Management Team to shape and deliver organisational strategy

This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management

About you

You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.

You will have:

• Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
• Experience operating at senior leadership level, contributing to organisational strategy
• Strong experience of performance management, KPIs, and quality assurance frameworks
• Experience managing statutory contracts or grant-funded services
• Proven ability to lead organisational change, service mobilisation, or transformation
• Strong understanding of safeguarding, compliance, and information governance
• Experience working with commissioners and senior external stakeholders

Desirable:

• Experience within stalking, domestic abuse, or VAWG services
• Experience in a charity or commissioned service environment
• Experience in organisational restructuring, service redesign, or systems implementation

Why join us

• Lead and shape services that support victims of stalking and abuse
• Join a collaborative and mission-driven senior leadership team
• Play a critical role in organisational strategy, growth and impact

How to apply

Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.

Applications will not be considered without a supporting statement

Additional information

• This is a senior leadership role reporting to the CEO
• Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home)

Hours: 4 days per week (30 hours) between 9.00am and 5.00pm

Clolsing date:  Tuesday 30th June at 11pm

Interview date: Friday 10th July

Salary: £48,000 p/a pro rata 

Contract: 1 year fixed term (covering a maternity leave position)

The Southmead Project is an equal opportunities employer providing free specialist counselling and support for survivors of abuse across Bristol and surrounding areas. Our recruitment is done in line with safer recruitment practices. We welcome people of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We value the differences between people and affirm each person as an individual.

We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage a supported, well-rounded and enriched practice:

• Paid supervision for 1.5 hours per month, with an external supervisor of that person’s choice

• Line management for 1 hour per month

• Training budget of £500 per year to spend on relevant training of that person’s choice

• Employer pension contribution of 5%

• Generous annual leave allowance and paid sick leave

• Cycle to work scheme

• Optional private counselling for up to 12 sessions per year with an external counsellor of that person’s choice

Therapeutic Management

• To manage and support a staff team, including the Head of Active Recovery, a Counselling Lead, Nexus Counselling Manager, a Family Support Group Facilitator, and administrators.

• To oversee all of the charity’s therapeutic services and ensure that efficient and high-quality services are delivered.

• To be the charity’s Designated Safeguarding Lead to respond effectively and efficiently to safeguarding concerns.

• To ensure staff are sufficiently trained in adult and child safeguarding and that training records are kept up-to-date.

• To oversee the charity’s pre-trial therapy processes and be a point of contact for the police.

• To develop and improve the charity’s therapeutic services, including any expansion of the services.

• To manage therapeutic recruitment, inductions and training.

• To hold monthly staff meetings and service team meetings when needed.

• To oversee the individual and group supervision arrangements and reporting for all staff. 

• To manage and have overall responsibility for the ongoing use of an online Case Management System, ensuring that data is inputted accurately for reporting purposes.

• To support the charity’s quality assurance and development of its services through monitoring  and responding to client feedback and outcomes data.

• To develop the charity’s survivor voice work and ensure that the charity’s services are informed by survivors and their lived experience. 

• To manage any complaints raised by clients. 

Leadership

• To work collaboratively as part of a Leadership Team to make decisions and resolve issues affecting the day-to-day running of the charity and management of its staff team.

• To strategically plan and develop the therapeutic services of the charity.

• To develop relationships with partner agencies and professionals to raise awareness of our therapeutic services and strengthen our work.

• To build and maintain a positive working relationship with the Board of Trustees.

• To attend and contribute to trustee meetings and trustee working group meetings, reporting on the therapeutic services and any clinical matters arising. 

• To assist in promoting the charity by attending all relevant meetings directly connected with your work.

• To undertake any other duties appropriate to the needs of the charity.

Client Work

• To provide one-to-one counselling for survivors of abuse of all genders, both online / by phone and face-to-face, with a caseload of approximately 4 clients. 

• To maintain confidential and accurate counselling notes of all sessions.

• To attend monthly one-to-one clinical supervision with a supervisor approved by the Southmead Project. (Supervision is a requirement of this charity as members of the British Association of Counselling and Psychotherapy).

• To attend monthly one-to-one line management meetings.

• To work to the British Association of Counselling and Psychotherapy ethical guidelines.

• To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.

• All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check.

Please see attached job description for full details. 

Title: Head of Operations

Responsible to: CEO

Hours: 35 hours per week

Salary: £45,000 - £48,000 FT (depending on experience and qualifications)

Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP and Tottenham Hale, N17 9FU) + other locations if required

Contract: Permanent (subject to continuation of funding)

Please Note: Enhanced DBS check will be required

JOB OVERVIEW

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you want to use your operational management experience to have a tangible impact in the community? This is an exciting opportunity for an experienced team leader looking to take on a meaningful new career challenge to join the Brent Irish Advisory Service (BIAS) as Head of Operations.

The Head of Operations oversees all of BIAS’s projects, managing a small, high-performing team of project coordinators and frontline advice and community-support staff to ensure that we provide the highest-quality service to our clients. You will need to have demonstrable team-management experience, strong people and communication skills, and a willingness to take a hands-on approach to project delivery, along with excellent organisational and strategic abilities to ensure that projects are delivered sustainably, effectively and efficiently.

In 2025, BIAS expanded its successful Brent-based advice service and active ageing clubs into Haringey borough. The Head of Operations will take the lead on further building and developing the new services in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal service-user base.

This is a key role within the BIAS senior leadership team, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.

KEY WORK AREAS AND MAIN DUTIES

Staff management

• Manage a team of five project coordinators and five front-line staff to ensure effective delivery and monitoring of BIAS’s core welfare and housing advice, active ageing, volunteering and befriending projects, which support over 900 people per year.
• Manage HR procedures, including employment contracts, probation assessment, leave administration, staff supervision, performance management and exit procedures.
• Conduct recruitment procedures where needed, and supervise the onboarding process for new joiners.
• Oversee training and development needs and budgets.
• Ensure good teamwork and lines of communication between staff, including by chairing regular staff meetings.
• Create a positive working environment in which equity and diversity are promoted and staff can do their best.

Project management

• Project-manage the further development of new advice and active ageing services in Haringey borough.
• Take the lead on promotion and marketing of BIAS’s services, including by representing the charity to partner organisations and at external events.
• Contribute to the organisation and running of regular community and fundraising events.
• Deputise for the Advice Services Manager where needed, supporting the welfare and housing advisers with complex casework, forward planning and client management.
• Support the Active Ageing Coordinators and volunteer teams wherever needed with the day-to-day running of the active ageing clubs.

Quality and service delivery

• Oversee quality-assurance procedures in line with the Advice Quality Standard (AQS), and spearhead biannual renewal of BIAS’s AQS accreditation.
• Oversee running of BIAS’s volunteer project in line with the Investing in Volunteers quality accreditation standards.
• Serve as internal data protection officer, monitoring GDPR compliance, managing risk and responding to any potential data breaches.
• Serve as BIAS safeguarding lead, ensuring that safeguarding policies and training are kept up to date, and that all safeguarding concerns are appropriately addressed.
• Work with the Fundraising and Communications Manager to administer the BIAS website and implement BIAS’s social media strategy.
• Administer BIAS’s IT and client management systems (Microsoft 365, SharePoint, BrightHR, Lamplight CRM), coordinating training, updates and troubleshooting.

Operational leadership

• Advise the CEO on all staffing and service-delivery issues.
• Monitor and report on service delivery, including through monthly advice and volunteer-project reports, quarterly Board reports and regular funder reports.
• Carry out regular reviews of BIAS’s annual business plan, risk register, five-year strategy and internal policies and procedures, providing recommendations to the CEO and Board of Trustees on strategic direction.
• Research and secure funding from grant-making organisations, ensuring BIAS’s future financial sustainability.
• Work closely with the Finance Manager and CEO on budgeting, grant monitoring, cashflow and financial authorisation.

These are the basic duties required of the Head of Operations. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

Candidates must be eligible to work in the UK. This role will be based in our advice offices and club venues in Willesden and Haringey but there may be some options for flexible working (e.g. one day per week from home). Occasional evening or weekend work may be required.

ABOUT BIAS

BIAS is a local charity which has supported England’s largest Irish community in Brent for almost fifty years. We deliver our support through our welfare and housing advice service, our active ageing clubs, our volunteer project and our befriending scheme. We raise over £2 million in extra income for the most vulnerable and disadvantaged every year and have over 7000 attendances at our club services. BIAS has recently expanded into Haringey borough and has exciting plans to further develop its project scope and geographical reach, supported by sustainable and diversified grant funding, including from Ireland’s Emigrant Support Programme.

HOW TO APPLY

To apply, please submit a CV and cover letter. The deadline for applications is 29th August 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.