In this wide ranging role you will develope and manage our innovative and successful service, connecting people who want to volunteer their expertise with social purpose organisations. 

About Reach Volunteering  

We are a small charity which makes a big impact on a national level on key issues such as board diversity, support for grassroots groups and harnessing people’s desire to make a difference. We are proud to say that we are the leading source of trustees and skills-based volunteers in the sector

This is an exciting time to be joining Reach: the pandemic created a surge in people wanting to volunteer their skills, and in social purpose organisations looking for volunteers with expertise to help them navigate changes. And strong diverse governace is top of the agenda. Reach sits at the heart of these changes, and with our effective digital service, we are in a good position to keep scaling and deepening our impact. 

We are a friendly, deeply collaborative team of 10 staff, supported by many amazing volunteers and freelancers. The team are encouraged and supported to take risks and to learn and develop, and enjoy plenty of autonomy. You will be able to draw on the expertise and enthusiasm of a team that uses a service design approach, and has a user-centred mindset. 

Reach Volunteering is committed to becoming a more diverse, inclusive and equal organisation, and to helping to increase equity, diversity and inclusion in civil society. We have put equity at the heart of our new vision, values and beliefs. See more about this on our website

About the role

The Head of Service and Operations brings focus, structure and momentum to our service and adds strategic capacity to our team.

Working in collaboration with the CEO, Head of Digital, and Head of Marketing and Communications, you will develop and manage our matching service, so that it: 

• Inspiries and enables people to volunteer their expertise to causes they care about.

• Supportis social purpose organisations to extend their capacity and build capability through skills-based volunteers and trustees.

You will be responsible for all (non digital) aspects of delivery, such as managing the staff and volunteer service team, championing the needs of our users, refining policies and procedures, and collecting and analysing performance and outcome data. You will lead on, or contribute to, specific projects, for example, a programme to focus support for grassroots groups.

As a key member of the senior management team you will deputise for the CEO, contribute to strategic planning, lead on organisation-wide policy development and represent Reach at events. In consultation with the CEO, you will lead one or more operational functions such as finance or HR.

About you

We are looking for someone who has senior management experience, ideally within a service delivery context. You will have experience of, and a passion for, working with a digital service or project. 

Charity sector experience is a plus, but not essential. More important is that you bring enthusiasm for working at Reach, have a strong personal commitment to equity, diversity and inclusion, and that you share our values - bold and experimental, people-centred, collaborative and honest.

We are also looking for people with the following qualities:

• Sense of Ownership
• User focus
• Analytical
• Learning focused
• Flexibility
• Strategic
• Excellent communication

We welcome candidates of all backgrounds, identities and experiences. We would particularly welcome applications from candidates who are disabled, Black, Asian or from other minoritised communities, who identify within the LGBTQIA+ community, or identify as from a lower or disadvantaged socioeconomic background as these groups are under-represented on our staff team. Please see more on our website.

Why join Reach?

We have a positive, open and supportive culture, and a very collaborative way of working.

We have a strong commitment to becoming a more equal, diverse and inclusive organisation, and supporting other organisations to do the same.

We welcome flexible working. This role is offered at 28 – 35 hours. Other options include compressed hours, flexi time, nine day fortnights and other arrangements. 

Other benefits include 26 days holidays, plus 3 bonus days at Christmas (plus Bank Holidays); 6 days volunteering leave per annum, pension contributions at 5 per cent.

This exciting role is responsible for the design, procurement, implementation and project management of all systems and processes that support Carers in Hertfordshire core functions, improving performance and productivity. The post holder will support the CEO in achieving and maintaining full compliance, and actively contribute to ongoing quality improvement.

The post holder will require business and financial acumen and experience to ensure that current and future operations continue to be sustainable and can evidence positive outcomes and value in the market in which we are operating, with a proven track record of managing complex operations and successfully delivering time-critical projects, ideally in not-for-profit organisations or similar. In addition, the role includes several other managerial responsibilities, including some input to central support services.

HEAD OF OPERATIONS

This is Archaeology – come and join us….

Can you help the Council for British Archaeology grow, so that more people have chance to participate in archaeology? We are looking for an effective operational manager to ensure the smooth running of our financial and business processes and help us to become more resilient and sustainable.

The Council for British Archaeology helps people to experience archaeology. We provide opportunities for people to take part in archaeology through our network of local and regional groups, the annual Festival of Archaeology and through the Young Archaeologists Clubs for children aged 8-16. We speak up to safeguard the future of archaeology and the historic environment and bring together everyone involved in archaeology.

We are a membership organisation with around 5,000 members and subscribers and provide support to a network of CBA groups. We produce British Archaeology magazine and publish a range of specialist books.

We are looking for a Head of Operations to manage all aspects of our operational and financial processes. We are well on the way to becoming more financially sustainable: we are working on a plan to grow our earned income and have recently developed new digital systems, including a new website and CRM linked to our finance system. We need the Head of Operations to lead the next steps in this journey, focusing on increasing income generation and ensuring we make the most of the new systems.

We are a charity, led by a board of trustees, and with a small, friendly team of 12 staff (9 FTE). We aim to work collaboratively and flexibly, all contributing to major projects.

Salary: £40,000 per year full-time equivalent (pro rata), with generous leave and pension arrangements.

Place of work: York office with remote working options – with a minimum requirement of 1 day a week in the York office, plus 2 days each month for all staff days)

Closing date – 12pm Tuesday 14th June with interviews to be held on 27th, 28th or 29th June.

With just two years to go to achieve hepatitis C elimination in the UK, we are looking for a dynamic Head of Communications to lead a step change in our communications and deliver our new Communications Strategy. Join us as we make history!

As Head of Communications, you will lead our strategic communications to drive the impact of our campaigns, build our profile and increase our influence as an organisation.

This is a senior role working closely with our CEO and Directors, and as part of our Senior Management Team. You will be responsible for delivery of our organisational Communications Strategy 2022-25, including the key priorities to re-design our website and deliver national campaigns to increase hepatitis C diagnoses and influence health system leaders.

To do this, you will work with staff across the organisation, the communities we represent, and external partners in Government, the NHS, the wider VCS and the private sector. You will have significant and broad communications experience, and confident leading a large, demanding portfolio of work.

As our only communications-focused member of staff, as well as being an energetic leader you will be confident taking a hands-on approach to as aspects of our communications activity, from strategic planning and campaign management to writing great copy and co-designing content with our service users.

While this post has been advertised as full time we are happy to discuss part time hours for the right candidate

Salary: £31,744 - £48,585 PA

Hours: 36 hours per week

Location: Wales

The Fostering Network is the UK’s leading fostering charity. We are dedicated to creating a better future for fostered children and young people. We bring together everyone who is involved in their lives, leading, inspiring, motivating and supporting them to make foster care better. Together with our members and supporters we are a powerful catalyst for change, and we’ve been shaping and influencing the fostering agenda for more than 40 years. 

We’re looking for an outstanding leader to join our organisation as the Head of Operations in Wales. You will become part of a strong team working across the whole of Wales delivering expert services to children, foster carers, fostering services and children’s service professionals. You will be passionate, engaging and dedicated to ensuring that children and young people, experience fostering at the best that it can be. You will have excellent communication skills and the ability to build productive relationships across a variety of stakeholders.  You will have in-depth experience of children’s social care, especially fostering. We welcome applicants who have lived in experience developed through a career in social work, as a foster carer, or care experience. You will have an in-depth and up to date understanding of legislation, guidance and best practice across the spectrum of fostering and children looked after in Wales.

As an organisation we have adopted a flexible working approach which combines home working and office based working to suit needs.  We have offices in Cardiff, Glasgow, London and Northern Ireland.  This post will be based in Wales at our Cardiff office with flexible working arrangements agreed on an individual basis.

Closing date: 9am Monday 13th June 2022

Interview date: Wednesday 22nd June

Interview location: Remote

To apply please go to our job vacancies page on our website and email your completed application form to The Fostering Network, which can be found on The Fostering Network website. CVs are welcome as supplementary information, they will not be accepted in isolation without an application form.

The Fostering Network is committed to equal opportunities and welcomes applications from all sections of the community and especially encourage applications from groups which are underrepresented. All applicants are treated equally and selected on the basis of individual merit and ability to meet the requirements of the role.

Additionally, we consider family-friendly flexible working arrangements within the role descriptions.

The Fostering Network is a registered charity in England and Wales 280852 and in Scotland SC039338.

Head of Programme Delivery

Salary: £37,822 - £40,973 per annum + 6% pension

Employment type: Permanent contract

Hours: 36 hours per week

Location: North London

Closing date: 20 June 2022, 12noon

Interviews: 30 June 2022

Do you have the skills and passion to help lead change in Haringey – to empower communities and deliver high quality, impactful programmes?

This is an exciting time to be joining The Bridge Renewal Trust in a new role as Head of Programme Delivery. You will be part of the Senior Management Team with responsibility for overseeing the delivery of multiple community-based programmes to address health inequalities and the wider determinants of health.

We are currently recruiting a Head of Programme Delivery who will be responsible for ensuring the planning and delivery of programmes that harness the power of co-production including community engagement and multi-agency partnership working. You will provide effective line management of programme managers and project co-ordinators and will deputise for the Chief Executive as necessary. You will also support the development of new programmes and funding opportunities to ensure sustainability of our work - at a time when our support is needed more than ever. We operate flexible working practices, and it is expected that the post holder will utilise hybrid working arrangements as appropriate including working from our offices, at home or from a satellite office.

The Bridge Renewal Trust is a charity that delivers practical ways that people can live healthier, long and fulfilling lives – thus playing our part in working towards reducing health inequalities and building stronger communities.

First and foremost, we are looking for an ambitious and competent leader who is: passionate, self-starter and strategic; experienced in programme management; understands community needs and adept at co-production and partnership working; strong people skills and motivational leader; a confident communicator; entrepreneurial and excellent at problem solving.

This is your exceptional opportunity to join a progressive organisation where we value and reward the performance of our staff.

To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.

For a full job description, please visit the Bridge Renewal Trust website.

Company registration No: 06949568, Registered Charity No: 1131941

Reporting directly to the CEO whilst working proactively with the Senior Team, the Head of Operations will lead our team of Registered Managers to create and deliver the company's strategic and operational plans. Integral to this will be the overseeing of all operational aspects of Spectrum’s care services as the charity’s Registered Individual.

Since it began in 1982, Spectrum has grown to become a leading provider of specialist care for autistic individuals in Cornwall. We are a registered charity and proud of our track record working with children and adults with complex and challenging needs. We operate 18 residential homes, a community outreach service and a specialist education centre.

As our Head of Operations, your key responsibilities will include:

• the leadership, development, and oversight of an effective governance framework for Spectrum’s services and ensuring risk mitigation controls
• identifying opportunities for continuous service development and improvement
• building and leading management capability amongst our registered managers
• the flow of information from houses to the Senior Team and board of trustees
• deputising for Spectrum’s Chief Executive Officer (CEO) when necessary

To be successful in your new role you will need to:

• have a broad knowledge of the Care Sector and autism specific support
• hold a relevant Management Qualification or equivalent experiential learning
• experience of building positive relationships with regulatory bodies (CQC and Ofsted), local authorities, government partners and key stakeholders
• have the capacity to quickly idenitify potential risks and key actions required 
• effectively delegate roles and tasks to actively manage and control resources
• be a responsible leader with an analytical and strategic mind
• be flexible in your approach, transparent and an excellent communicator
• able to build and coach skilled and motivated teams to Spectrum’s value-base

If you are interested in this opportunity, then we would love to hear from you!

As SurvivorsUK grows we have recognised the need for dedicated staffing resource to hold the day-to-day responsibility for the operations management function as part of our Management Team. This is a key part of our service and we anticipate that both the role and supporting team will grow as we grow as an organisation.

Under the direction of the CEO, the postholder areas of responsibility will be: 

• Financial administration with support of external accountant and CEO, with emphasis on securing value for money and adherence to agreed budgets.
• HR administration and Health & Safety management 
• Office and facilities management including IT systems / cloud services and databases
• Review and maintenance of other organisational systems in order to ensure efficiency and effectiveness.
• Line management of the Client Services Officer, who is responsible for triage of clients to our services.

The purpose of your role

We are seeking a talented Head of People; an experienced, qualified HR professional with core HR and operational capabilities to lead our People function. This role will operate as part of our Senior Leadership Team and will bring a workforce-focused and commercial mindset to support organisational, strategic and local decision making.

The role oversees Police Now’s People Strategy, covering HR activity, strategic workforce planning, recruitment, resourcing and absence management, reward and recognition, performance, and staff learning and development. The Head of People also oversees legal reviews and guidance (with support from our external legal partner) and office management. We require someone with strong leadership, management and communication skills to continue delivering a professional and high quality People function. The role will be supported by an HR Assistant Manager, HR Officer and a Recruitment Officer. The right candidate will bring experience as a Senior HR/People Leader, who can share their knowledge, experience and expertise with staff at all levels to support informed and smart decision making, and ultimately drive a high performing, inclusive and development focused culture.

What you’ll do

• Strategic HR: Maintain our high-performing People function, producing tailored data-driven insights into Police Now’s workforce and operational needs to meet Board and Senior Leadership Team requirements and help to drive strategic decision-making and risk management. Provide strategic advice and contribute to the development of Police Now’s strategy.
• People strategy: Lead the delivery, measurement and development of the Police Now People Strategy, a key strategic document and implementation plan, working closely with the COO to ensure this supports our overall strategy and delivery of key performance indicators on a regular basis.
• Workforce planning: Develop an iterative workforce plan for Police Now, which anticipates our future resourcing needs and supports the Senior Leadership Team in deploying staff as effectively as possible. This includes identifying future talent needs, forecasting and mitigating challenges of knowledge loss as staff leave.
• HR advisory: Provide leadership, advice and where appropriate robust challenge on people matters including performance, absence, employee relations and staff engagement.
• Learning and development: Deliver, measure and develop a fit for purpose L&D plan, seeking opportunities to truly drive a high performance and development focused culture. This includes identifying regular and one-off opportunities for external and internal training that represent value for money.
• End-to-end recruitment lifecycle: Oversee the attraction, onboarding and retention of staff, guiding the
  HR team to recruit mission aligned people and develop excellent talent in pursuit of our mission.
• Benefits, remuneration and wellbeing: Work closely with the Executive Team to determine appropriate pay, benefits and wellbeing support for staff, reviewing this in line with trends.
• Equality, Diversity and Inclusion: Play a lead role in inclusion and diversity, supporting the Senior Leadership Team to consider EDI in decision making, and ensure that staff feel valued, respected and able to contribute their best. Practically this includes completing gender and ethnicity pay gap reporting, applying positive action, and sourcing training.
• Driving high performance: Working collaboratively with SLT and Managers to effectively manage staff performance covering formal performance/appraisal processes and identifying and addressing both exceptional and concerning performance. Providing support, guidance and training where required to aid people managers in driving high performance in their teams.
• Disciplinaries and termination: Support managers where required to implement and manage disciplinary action, including warnings, mediations, decision panels, and terminations, whilst maintaining appropriate records for audit trails.
• Budget management: Approve and effectively utilise spending across the HR, Legal and Office management budget lines to ensure value for money in our spending.
• Leadership and management: Lead, motivate and continue to develop the high-performing People team, including oversight of day-to-day activities, direct line management, providing robust feedback, coaching and development opportunities.
• HR data and policies: To ensure staff data is updated and accurate, so it can be used to share insights into organisational performance to aid decision-making. Lead the development of HR policies and procedures, ensuring they
  are implemented consistently and kept up to date with relevant employment law changes.
• Office Management: Oversee the management of the office, including supporting the organisation in
  effectively operating in a hybrid world, working closely with IT and Finance.

What you’ll need

• 2+ years operating in a senior HR/People position, either as a Head of HR or Senior HR Manager in a larger organisation; experience managing teams of 2 or more within an HR setting is essential.
• Demonstrable leadership experience working with senior stakeholders including Boards, influencing senior management, and building strong relationships internally and externally at a senior level.
• In-depth knowledge of all core HR processes and up to date knowledge of HR best practice, employment law / HR legislation. Experience working with external legal teams a plus.
• Experience of developing and implementing a wide range of projects and activities in all areas of HR including, including: organisational culture and design, recruitment and talent planning, learning and development, performance management, compensation and reward, employee engagement, and employee relations.
• Proven track record of delivering against operational and strategic HR requirements in support of organisational strategy, and the ability to react responsively to a wide breadth of issues and opportunities.
• Demonstrated ability to operate at the highest levels of confidentiality regarding sensitive staff and organisational information, and to act with integrity and professionalism. Please note, basic vetting may be required due to the nature of our work.
• Excellent verbal and written communication skills, and strong emotional intelligence and interpersonal skills.
• Strong proficiency in using Microsoft Office, and the ability to analyse and present data effectively.
• CIPD qualification (level 5 or above is advantageous but not essential) ​​​​​​​

What you’ll get from us

• A bright, airy, modern and buzzing office near Zone 1.Please note that during the Covid-19 pandemic, online/remote working and inductions will occur.
• A supported working from home set-up with the technology and certain equipment required.
• Competitive salary of £60,000 - £70,000 per annum dependent on experience and location
• Flexible working
• 27 days holiday each year plus bank holidays (pro-rata)
• Salary sacrifice schemes including cycle to work and smart tech
• Access to over 750 retailers and discounts 
• Sanctus coaching (private mental health coaching for the workplace)
• Access to the Vitality programme which includes healthcare benefits, an Employee Assistance Programme and discounts
• Training opportunities for personal development 
• Participation in a pension scheme (with 6% employer contributions and 3% employee contributions)

Please note

This role is a maternity cover role and we are looking for someone to cover this position until 31/10/2023

Applications will be screened as they are received and invited to interview accordingly.  Police Now reserves the right to close the advert prior to the advertised date, should a suitable applicant be appointed.  Early applications are therefore encouraged.

Location: Either flexible working remotely in the UK or Devon with 1-2 days per week in Totnes.  Depending on your circumstances we would also be keen on a secondment to Ghana in your first year. The postholder will expected to undertake frequent travel to Ghana and Uganda. 

About us

Our mission is to get preschool children in rural Africa school-ready.  At present over 250 million children worldwide fail to receive the education and care they need in their early years which means they are less likely to do well in school, find gainful employment, and are at greater risk of early marriage, early parenthood and even criminality. Current approaches to solving this crisis are not proving effective or scalable in lower middle income countries.

That’s where Lively Minds comes in. We have developed an award-winning Early Childhood Development programme that has been proven to get pre-schoolers in hard-to-reach communities school-ready, so they have a greater chance of succeeding in school and in life. The programme provides marginalised Mothers with a parenting course that empowers them to run educational Play Schemes for pre-schoolers and to provide better home-based care, using cheap local resources.  The programme is delivered through government partners, is cheap and highly scalable. It genuinely has the potential to play a transformative role in ending the global ECD crisis.

Over the past few years the Lively Minds programme, currently operating in over 1000 communities in rural Ghana and Uganda is reaching over 120,000 children, with this figure set to triple over the next few years. During COVID we launched a radio programme for parents and this is now reaching over 2 million households each week.  We are extremely proud that the Government of Ghana have now adopted the programme and we have a ground-breaking partnership with them to support them to institutionalise it, fund it and to scale it to 60 education districts, reaching over 4000 communities and 1 million children. We see this partnership as the test case that will provide the blueprint to take the programme to scale in Uganda and elsewhere within the next 5 years.

About the role

This is a unique opportunity for a Finance expert to join a fun, high impact, mission driven organisation.  This could be an ideal opportunity for a Finance expert who’s gained experience in another sector and is looking to transition to a not for profit. Lively Minds is a dynamic and fast-growing organisation. You will have the opportunity to work on varied and cutting-edge topics and contexts.  You’ll be part of a lively ambitious organisation, determined to have a major positive impact on the world. We work hard, at a fast pace, in a challenging environment.  Our work is demanding but provides plenty of opportunity for innovation, responsibility, growth, collaboration, creativity and fun. We want all staff to be happy, fulfilled and to feel appreciated and valued in their work. . You will be offered the opportunity to develop through targeted learning support which will include external learning opportunities or Coaching.

We are looking for a Head of Finance to manage all aspects of the organisation’s finances. Our current annual budget is approximately £3m and we plan to grow this to £5m by 2025.  Your role includes, setting and managing budgets, supporting fundraising strategy and proposals, overseeing spend and financial controls and processes.  You will lead the finance teams in Ghana and Uganda made up of a Finance Manager in Ghana, four Finance Officers, and a Procurement and Logistics Officer. 

To succeed in this role you will need….

• to be comfortable delivering a complex programme to the highest standards, working at pace with a high degree of autotomy
• to be innovative & results-oriented. We operate in resource-poor settings, with challenging stakeholders and with limited financial resources and capabilities.
• to be willing to go the extra mile.  We need you to be proactive and constantly seeking ways to do things better.
• to be business-minded.  In order to spread our impact, we need you to help us secure sustainable income, gaining the support of government, funders and key stakeholders
• to be a leader.  You will need to role model professionalism, determination & resilience, a growth mindset, and passion for the work and our organisational values.
• to be actively involved in delivering growth; as a small charity, we need you to be adaptable, with the ability to advise on strategic finance matters, as well as being hands-on when necessary 

Technical Abilities

Essential

• Professional accounting qualification (ACA, ACCA, CIMA)
• 5 years post qualification experience delivering full range of financial and accounting services required by a charity or small business
• Wide experience of managing grants and donor reporting
• Experience in maintaining strong financial controls
• High proficiency in financial modelling and advanced Microsoft Excel with the ability to present complex information effectively to a non finance audience (including experience in VBA automation and using Excel’s data model to directly interact with other systems)
• Experience of managing and developing people
• Excellent communication skills (written and oral)

Desirable

• Experience working with remote teams
• Experience working in Africa

West Kent Mind provides a range of services with and on behalf of people with mental health problems.
This is a senior management role within the organisation. The post holder will lead the development, implementation and delivery of services that support people with mental health problems and support positive wellbeing, ensuring that these are in line with the strategic plan for West Kent Mind and are delivered within a framework of empowerment and excellence.

Are you the person to lead our exciting new fundraising plans, to enable people with learning disabilities and mental health conditions to live the life they choose?

Would you like a people focused role where you have a direct impact on how we fundraise as an organisation?

We are looking to recruit a new Head of Fundraising within United Response and this could be the new role you have been searching for.

About the role:

United Response is a leading charity supporting people with learning disabilities & mental health conditions. Renowned for our person centred approach we are committed to broadening our income sources in order that we can extend the reach of our exciting and innovative services.

You will be part of United Response’s wider Senior Leadership and will lead the full delivery of our Fundraising strategy in support of our new Long Term plan.

As a charitable organisation we are always looking for new and innovative ways to develop our fundraising propositions, to deliver impactful and sustainable services.

The Head of Fundraising is a new role, and will lead the team in building viable and exciting fundraising propositions and support the securing of income from a range of funding streams. You will work with our Fundraising Advisory Committee to develop our fundraising capabilities and capacity in line with our Long Term Plan

About you:

We are looking for someone with ambition and courage to step out of their comfort zone and use their creative imagination to lead our Fundraising team.

You will:

• Have experience within fundraising, ideally within Health and Social care
• Have experience of major donor, corporate, individual and legacy giving
• Be experienced in developing & delivering fundraising plans
• Have knowledge of current fundraising legislation including charitable/private provider market
• Have excellent communication skills
• Have great attention to detail
• Be motivated and enthusiastic
• Be computer literate

The Charity is going through an exciting period of growth having recently opened a new state-of-the-art facility for multi-disciplinary therapy programmes for childhood disability and research of neurodevelopmental conditions, including autism, within the grounds of Keele University. This is a fantastic and exciting opportunity to join a dynamic and fast moving Charity at a time when it will attract national and international attention. 

As Head of Volunteer Development you will lead the Volunteer Team to influence and shape the volunteering strategic plan for all departments. You will build our volunteer resource through innovative opportunities and deepening our community connections. The role will be instrumental in developing the profile of volunteers throughout the Charity.

You will monitor, challenge and evolve the training and support offered to volunteers to establish a culture of continual improvement and a focus on the increasing capability of the volunteer team. You will be focussed on attracting high quality, skilled individuals to volunteer roles within the Charity that align with our requirements.

High level relationship skills are critical to this role, partnering with senior managers, line managers and other stakeholders. You will create innovative new recruitment partnerships and build relationships with medical and non-medical voluntary organisations to promote volunteering opportunities across the organisation.

You must have solid experience of leading and growing a volunteering function in an active fundraising environment, with the fundraising team as key stakeholders.  You will have expertise in using data and analytics to evaluate and demonstrate the value that volunteering brings.

DUTIES & RESPONSIBILITIES

• Develop and implement an effective Volunteer Strategy and Volunteer Journey with accompanying Action Plan to recruit and retain volunteers with the right skills at the right time to match the needs of the organisation
• Along with the Volunteer Engagement Manager, oversee the on-boarding and training programme, continually evolving and adapting
• Be integral to the development of new funding opportunities and the submission of tenders from a volunteer perspective
• Interact at Board level, including monthly presentations at the Executive Board Meeting highlighting progress against the Volunteer Strategy
• Promote and market Caudwell Children volunteer opportunities nationally, reaching wider audiences, demonstrating the use of different marketing media
• Monitor and evaluate all aspects of volunteer activity to ensure effectiveness
• Lead and inspire a positive culture of volunteering
• Establish a cohesive infrastructure of motivated volunteers
• Oversee the continuous evaluation of the programmes and services delivered by the Charity and provide volunteers with the skills required as necessary
• Liaise with Department to establish volunteer support requirements
• Increase volunteer diversity to meet strategy targets
• Attend nationwide volunteer recruitment events throughout the UK, particularly in Staffordshire and Cheshire
• Comply with safer recruitment policies ensuring all volunteers are referenced and DBS checked
• Ensure the volunteer journey is implemented with additional incentive features and programmes added
• Deal with any complaints or issues involving volunteers in the appropriate manner and take action where necessary
• Oversee the development and implementation of volunteer policies, procedures and standards of volunteer service across the organisation ensuring compliance with relevant legislation.
• Ensure the Volunteer Department is compliant with ISO requirements. 
• Ensure that all volunteer services are delivered successfully and within agreed budgets and strategy. 
• Manage the maintenance of accurate and up to date volunteer records.
• Produce regular reports on volunteer activity and participation.
• Manage, supervise and mentor the Volunteer Team.
• Maintain the current corporate volunteer opportunities available to local and national organisations
• Work alongside organisations to increase corporate volunteering and match funded opportunities
• Maintain the current placement offer for student volunteers recognising the contribution to a sustainable volunteer strategy

The opportunity

James’ Place is looking for its first permanent Head of Communications, joining the charity at a pivotal point in our existence, and with the opportunity to shape, direct and implement a full communications programme to support our mission of saving the lives of men in suicidal crisis.

The charity

In 2018 James’ Place opened the UK’s first non-clinical centre for men experiencing suicidal crisis in Liverpool. Our second centre in Old Street, London, was opened by HRH The Duke of Cambridge on 3 May 2022. We believe that those who are experiencing suicidal thoughts need to be in a space where they feel safe, valued, nurtured and respected and that every suicide is a preventable death. Our model is based around a clinical intervention delivered by trained, professional therapists, delivered in a peaceful, welcoming setting.

Our work is independently evaluated, and shows striking clinical results for the men we treat. We are now moving forwards with a clear expansion plan, and will open our next three centres over the next three years. We are now seeking an experienced and motivated expert to ensure our external communications matches our innovative and high quality service and ambitious plans for the future.

Our values

• Hope
• Bravery
• Compassion
• Collaboration
• Focus
• Professionalism
• Respect

The purpose

The successful candidate will lead and deliver communications work across the charity, working closely with the senior management team to develop the organisation’s communications strategy and manage day to day communications activity for James’ Place.

We are looking to appoint a skilled professional to communicate the need for our work across digital and social platforms, through traditional media and with stakeholders. The communications strategy is based on three core elements:

• Reaching men who need our service
• Building support for our work
• Increasing knowledge and understanding of suicide prevention.

The new Head of Communications will be working in a high-performing team of people, and will be the most senior communications person in the organisation. They will be expected to take the lead on the strategy and planning of all our communications work, and to work closely with colleagues working on fundraising and outreach to consider consistently high quality messages and campaigns. As we develop our outreach work, we would welcome interest in a social marketing and behaviour change approach.

Personal specification

You will be a key team member working alongside a dynamic, innovative and professional team. You will initially report directly to the CEO, and will work closely with the senior management team. You will be expected to build a close working relationship with all other members of the team, and to be an advocate for high quality communications across the charity. You will also work with senior stakeholders, including our active and supportive board of Trustees.

The role requires an exceptional candidate, with extensive knowledge of the charity sector, and a proven track record in leading and implementing communications work. Key to the role is being able to understand and work within our key audiences which include supporters of the charity and others closely affected by suicide, partners within the healthcare system, academic and clinical partners, and a range of individuals and organisations who cross over with different aspects of our work. Developing, understanding and responding to this audience map will be key to the success of the role.

The role will be based in London, and requires a willingness to travel to Liverpool and other areas regularly. We need someone who is comfortable working both alone and in a team, who has excellent verbal and written communication and people management skills, and who can work hands on in a small organisation, working on often sensitive and challenging issues.

Most of all, we want to find someone who shares our vision for the vital work we do, and who is ready to join us in making that vision a reality. Whilst we would expect to see a strong track record in similar roles, particularly in health and public health settings, we are open to candidates who would like to join us from a range of backgrounds and career paths.

You will have the necessary IT and administrative skills to carry out the role, and the ability to engage and share in the James’ Place values is a necessity.  

Key responsibilities

• Lead on developing a new communications strategy and plan to reflect our ambitious plans for growth
• Develop a content strategy, including updating and creating content for our website and social media
• Manage proactive media and communications work around our advocacy, outreach and fundraising communications
• Devise and project manage events, including supporting fundraising events
• Create content and written materials to communicate our work and mission
• Advise and support the team on all communications related work
• Work with the clinical team to present our evaluation and other academic findings to a wide audience.

Qualifications/Knowledge/Experience

• Proven track record in communications work with experience in the charity sector, or with demonstrable transferrable experience from another sector, covering both the delivery of day-to-day communications work and the development of strategy; we would expect the successful candidate to have a minimum of five years in a similar role
• Knowledge and experience of working across digital, social and traditional media to a range of targeted audiences
• First class communication skills (written & verbal) and ability to work with senior colleagues and stakeholders
• Excellent interpersonal skills with the ability to manage difficult situations and conversations
• Able to prioritise workload (self and others) and meet deadlines
• Self-motivated, decisive and collaborative
• Good time management and ability to work to deadlines
• Promotes people’s equality, diversity and rights
• Knowledge and understanding of Safeguarding Procedures
• Knowledge of Service Governance and Evaluation

We offer

• Enhanced workplace pension contributions
• Generous annual leave
• Support towards CPD costs
• Family friendly policies
• Flexible working available

Any job offers made are subject to the receipt of two satisfactory references, a satisfactory DBS check and a Right to Work in the UK check. 

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know.