We are looking for a Head of Services to provide leadership to our core services including; our day centre, therapy team, community support work service and case work team.

This is an interim fixed-term role to provide support and leadership to our core services ensuring the services are operating safely and effectively ensuring quality for the people we support and sustainability for the organisation.

All of the roles and skills at Headway East London contribute to our success. If you are interested in the role and you think you don't have all the desirable experience but are passionate and care for our community and have skills you think will be beneficial to Headway East London we would love to receive an application from you. We also welcome applications for this role on a secondment basis.

Closing date for applications is Monday 27th September at 9.00am and shortlisted candidates will be invited to interview which will take place the week commencing 4th October.

Head of National Diabetes Quality Programme

£46,000pa depending upon skills and experience, plus excellent benefits

London WC1 and home-based

35 hours per week

As Head of the National Diabetes Quality Programme, you will provide senior leadership and strategic operational oversight and delivery of the college’s National Diabetes Quality Programme.

The Head of the National Diabetes Quality Programme is an influential role is which you will liaise with a wide range of senior stakeholders such as healthcare providers, clinical leads and Network managers, providing a swift and personalised service to them on behalf of the College.

Reporting to the Director of Research and Quality Improvement, you will oversee the Programme to be delivered to schedule, within budget and to a high-quality standard, whilst ensuring that the entire programme provides high-quality review visit reports with an exceptional level of accuracy and fluency based on the information provided by units and reviewers to the timeframes agreed. You will also identify risks and issues and manage them accordingly, including escalating significant occurrences to the Programme Board and the Director of R&QI division.

Suitably qualified and with relevant post-qualification experience, you should have a proven understanding of current NHS policy and strategy across the UK including regulatory processes and standards applied to the NHS, independent health sector and child health services.

With demonstrable experience of leading and managing a large multi-disciplinary team and programme or project, you should have a background of working with the NHS and liaising with senior managers in the health service and multidisciplinary personnel.

An influential and strategic thinker, you should have excellent relationship-building and stakeholder management skills, along with a proven ability to prepare and manage budgets and experience of producing high quality written reports, documentation and promotional information suitable for a range of audiences.

The National Diabetes Quality Programme works with paediatric diabetes units, medical multidisciplinary team members and the national diabetes network with the aim of improving multidisciplinary care for children and young people with diabetes in the NHS and involving families in service improvement in a developmental way.

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.

The RCPCH has more than 20,000 members and fellows and employs around 170 staff, most of whom work in our London office in Holborn. We have smaller offices in Northern Ireland, Scotland and Wales.

The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.

Due to COVID-19 restrictions all staff are currently working remotely. We will be returning to the office on 27 September 2021 where you will work in the office for a minimum of 60% of the week and the remainder from home.

Closing date: 29 September 2021.

Interview date: 6th October 2021

We are looking to recruit a Head of Programmes at Real. This is an exciting opportunity to work for the only pan-disability, user-led organisation in Tower Hamlets; helping us to provide remarkable services to and outcomes for disabled people in the borough.

As Head of Programmes you will manage and oversee Real’s programme of activities and services to ensure that project aims are achieved and all of Real’s activities  contribute to Real’s vision, mission and strategic objectives. This role requires a motivated, creative person who is able to lead and inspire staff to deliver our services. This role will also work closely with the CEO to develop new projects.

We are looking for a person-centred leader with at least two years’ experience in senior management, ideally in the voluntary sector. You will have a proven track record of delivering services to disabled people and will be expected to demonstrate at interview your experience of managing multiple projects and budgets, staff and volunteers.

We are about to launch a new two-year project, delivered with 4 other partners, to campaign against and highlight the iniquities of charging disabled people for their social care. You will be responsible for mobilising and leading this project. This will be an exciting opportunity to lead a consortium to make a lasting impact on the policy and practice of London local authorities.

Real is proud of its principles of valuing everyone and never discriminating. As a user-led organisation of local disabled people we particularly welcome applicants who are disabled or who live in Tower Hamlets.

Why you should work for Real

• We are a dynamic, growing third sector organisation and a user-led organisation of disabled people. We are firmly driven by our principles and ethos.
• We are a progressive organisation, constantly looking to work more effectively. But this does not mean we abandon our principles.
• We have a good reputation with our funders and our clients, and support approximately 1000 people in the community each year.
• We actively embrace diversity in all forms. Our clients relate to us more because we reflect their reality.
• We consider disability in our employees an asset.
• There is a great atmosphere and good staff morale.
• In a number of areas we are at the forefront of being part of an evolving and developing third sector in Tower Hamlets.

Applications close: midday on Wednesday 8 October

Click on the link to our website where you will find:

• more information about Real
• important information about the recruitment process
• more information about the role
• the job description and person specification
• an application form.

Once you have read the information above, if you would like to have an informal chat about the role, you will be able to speak to Mike Smith, the CEO.

Sands and Tommy’s are forming a Joint Policy Unit, working together towards halving the number of UK baby deaths by ensuring decision makers have access to up-to-date information, and maternity policy is informed by robust evidence.

We are collaborating to pull together evidence and identify the key changes needed to save babies lives, reduce inequalities and improve outcomes. Annually in the UK over 5,000 babies are stillborn or die within the first four weeks of life, with 1 in 5 pregnancies ending in miscarriage and around 60,000 babies born prematurely each year.

We know that 8 out of 10 term intrapartum stillbirths could be preventable with better care. Miscarriage is not ‘just one of those things’ – miscarriages need to be recorded, with standardised access to care across the UK and personal care pathways for women at highest risk. Successful tests and treatments to predict and prevent preterm birth have been developed, but at the moment access to these depends on where you live.

Tommy’s and Sands are members of the VCSE Health and Wellbeing Alliance leading a Maternity Consortium that includes National Maternity Voices (NMV), the Pregnancy and Baby Charities Network (PBCN) and a number of community organisations. We will use our collective expertise to join up national and local voices behind a common agenda – to reduce health inequalities for families throughout the whole pregnancy journey from pre-conception and through the first year of a baby’s life.

COVID-19 has cast a spotlight on the fragility of maternity safety initiatives as pressure on our stretched health and social care systems increased. We are now working together to help decision-makers ensure that babies are not at a higher risk of death because of postcode, ethnicity, or income.

This is an exciting time for both Sands and Tommy’s as we embark on this venture together. We have high hopes for the impact that our organisations working jointly in the policy arena will have.

The Head of Policy will be crucial to the success of the joint unit; leading, shaping and coordinating the unit’s work.

We are looking for an independent and assertive problem-solver, a policy expert who can manage multiple priorities, take the initiative, lead the national conversation and is excited as we are about taking the helm of this new venture for both of our organisations.  

The Royal Air Force Benevolent Fund is the RAF’s leading welfare charity and seeks to understand and meet the welfare needs of those in the RAF Family, from those currently serving in the RAF and their families through to veterans of all ages. This is achieved through the delivery of a wide range of services, initiatives and programmes which last year helped over 55,000 individuals.

The Head of Governance plays a key role in ensuring that the Charity meets its responsibilities relating to good governance, accountability, and compliance. They provide support to our Board, our trustees, our staff, and our Senior Management Team on governance and decision making, contract management, internal audit, business planning, and policy development.  The individual will be at the heart of ensuring that the Fund has efficient and effective working practices.

We are seeking a professional and highly credible individual who will possess excellent interpersonal communication and written communication skills and can act with authority and independence, providing a check and balance at all levels of the organisation.

The individual must demonstrate that they have experience in leading a Governance function, preferably within a charity environment and that they are able to provide expert advice on the Charity’s legal and regulatory obligations and governance arrangements. The individual should be a self-starter with high levels of personal initiative, resilience, and drive.

The successful candidate will be required to have a Disclosure and Barring Service check.

The post holder will be primarily based at our HQ, with suitable flexibility to work from home as agreed with the Director of Resources.

A detailed job profile is available below and on the Fund’s website. To apply please send your CV and a covering letter clearly summarising your credentials and explaining why you believe you are suitable for this role to Pete Thompson, Head of HR, 67 Portland Place, London, W1B 1AR or by email.

The closing date for applications is 5.00pm on Monday 27 September 2021. Interviews will take place via Video Conferencing Platform shortly thereafter.

Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009) which encourages applications from all sections of the community.

We have an exciting opportunity for a Head of Community Services to join us based in London. You will join us on a full time, permanent basis working 40 hours per week and in return, you will receive a competitive salary of £50,345 pa LW + pension and other benefits.

Key responsibilities of our Head of Community Services will include:

- To Lead and drive forward the vision for service delivery of the Passage’s 3-year strategy relevant to the Community Services portfolio of services and plan and deliver high quality and proactive services to meet the needs of people experiencing homelessness.

- To develop and maintain excellent partnerships across the Westminster Homelessness Partnership and the wider sector to better meet the needs of the people we work with, encourage cross working amongst services and to shape best practice.

- To take responsibility for development of quality management tools of all services and to ensure effective budget management and growth is measured and values based.

- As part of the Senior Leadership Team, take an active role in the planning of services and the development of new initiatives.

Our ideal Head of Community Services will have the following skills, experience, and knowledge:

Experience

- Experience of leading a team or teams delivering effective services to groups of vulnerable clients, in either a supported housing, support, care or other relevant environment and monitoring the performance of those services

- Experience of writing and implementing detailed operational plans and contributing to longer term planning

- Experience of communicating effectively, orally and in writing, in a wide variety of contexts

- Effective management control and business planning skills. Ability to manage and prioritise work to deadlines and achieve results through others. 

- Ability to adapt to new situations and lead teams and services through substantial change

- Financial planning for service delivery; budgetary responsibility and control

- Using information systems to support the work of your team or teams and demonstrate performance and value.

Knowledge

- Knowledge of policy, legislation and best practice that apply across homelessness, rough sleeping, benefits, and mental health

- Knowledge of commissioning and funding environment in which The Passage operates

- Knowledge of the health and homelessness pathways that exist for people experiencing homelessness

The Closing date: 4th October 2021
The interview date: 13th October 2021

If you would like to join us in the role of Head of Community Services, please click ‘apply’ now – we would love to hear from you!

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential. From Autumn 2021 we will have 35 centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.

Our employees are at the heart of the high-quality service that we provide to our students. We currently have a staff team of around 200 and will be expanding this over the coming years. Working under the Director of Finance (who has overall organisational responsibility for HR), we are looking for an experienced HR professional to become our Head of People & Culture, to lead our HR function, to act as the charity’s organisational lead on its culture, and to sit on the charity’s Senior Leadership Team. You will act as the charity’s Senior Leadership Team lead for Diversity and Inclusion for non-programme matters, working with the rest of the Senior Leadership Team to ensure that the charity is an inclusive place to work and there is equity of opportunity at IntoUniversity.

As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative. The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity.

Please note, we will be assessing applications on a rolling basis and we reserve the right to recruit earlier, so please submit your application as soon as possible.

Are you passionate about supporting young refugees and asylum seekers to improve their lives and reach their potential? Do you have exceptional partnership development skills and the drive to lead dynamic teams to have a real impact?

This exciting role will lead on the development and operations of Young Roots’ services and projects in Croydon and surrounding boroughs. The Head of Services will be focused on ensuring Young Roots’ activities are values and outcomes driven, with excellent processes for project design and delivery. You will have a passion for youth participation and building on the strengths of young people. You will be focused on developing strong local partnerships and influencing local practice and networks. You will be the key contact for grants relating to Croydon, and be vital in developing funding partnerships and reporting our impact well. The Head of Services in Croydon is the organisational lead or deputy lead on Safeguarding. You will provide excellent leadership to your diverse team, have a focus on staff wellbeing, and devote time to your Senior Management Team responsibilities.

You will need to be excited to work within the framework of Young Roots’ values and have considerable experience of working with young refugees and asylum seekers. Excellent leadership and team management skills are required, along with a deep working knowledge of the UK asylum and social care systems for young refugees and asylum seekers.

An enhanced Disclosure Barring Service (DBS) certificate is required for this role.

Young Roots is committed to diversity, equity and inclusion and welcomes applications from all sections of the community, particularly those with lived experience of the asylum system.

To apply, please complete the attached forms and visit our website for further information on where to send your application.

Closing date for applications: Monday 27 September 9am

Interviews: Thursday 7 October.

Head of Fundraising

• Salary £42,000-£50,000 (depending on experience)
• Full time, Permanent (37.5 hours per week) flexible working available
• London Office
• Reporting to Safe Passage International’s CEO
• Line management responsibilities: 2 x Development Manager, Digital Campaigns and Fundraising Manager (0.5)

Safe Passage International is looking for a Head of Fundraising to take forward the development and implementation of our fundraising strategy. Building on strong foundations that have seen the charity grow income to £1.5m in our first 5 years, of which 60-70% is unrestricted, the successful candidate will lead the continued development and diversification of our income portfolio to support Safe Passage’s sustainable growth over the coming years. The successful candidate will be excited by the prospect of working for a ground-breaking and fast-growing international organisation with registered operations in Greece and France, they will be comfortable leading strategy development as well as taking a hands-on approach, and they will have a passion for work that delivers long-term solutions for refugees.

The successful candidate will manage a motivated team of high achieving fundraisers consisting of one Development Manager focusing on Community income and smaller Trusts, one Development Manager focusing on high-value donations, and one Digital Manager who generates income through Safe Passage’s digital channels.

About Safe Passage International

Safe Passage International was founded in late 2015 in response to what became known as Europe’s modern ‘refugee crisis’. In the past four years we have grown from a small UK project to an international organisation with 29 members of staff supporting refugees to access safe and legal routes to asylum across Europe with offices in the UK, France and Greece.

• Our vision is for every person seeking asylum to be able to access a safe and legal route to a place where they can lead a full and dignified life.
• We do things differently - championing refugees’ rights through strategic legal work, advocacy, capacity building and community organising.
• We are focused on achieving systemic change in refugee and asylum policy at both nation-state and international level.

To date over 2,000 individuals have travelled to safety through routes we have opened. We won the 2021 Charity Awards Campaign and Advocacy Prize, and our work has been recognised with awards from Liberty, Sheila McKechnie, the European Parliament and EU Commission as well as chosen as Guardian Christmas ‘Charity of the Year’.

In a year when the need for safe passage for refugees has been brought into sharp focus, you will be joining an organisation at the forefront of advocating for safe routes to protection.

How do I apply?

Please visit our website to read the Job Description and Person Specification for this role and to view details of how to apply in full. 

Closing date: Sunday 3rd October 2021 at 11.59 pm

Please note that only candidates successful in being invited to interview will be contacted. We really appreciate your interest in this role and the time taken to submit an application

The post holder will sit within the Senior Management Team and will provide leadership and operational support to the CEO for the management of all clinical services. The post holder will play a key role in overseeing MW’s wellbeing and clinical services to ensure robust clinical support and safe delivery of practice across all settings. The post holder will work closely with other members of the senior management team including the Operations and Service Development Manager (OSDM) and IAPT Clinical Lead, to lead on and/or contribute to the development of MW’s services and its strategic goals.

As the Head of Wellbeing and Clinical Services, the post holder will lead by example and act as a positive role model for all staff by ensuring that all staff fulfil the requirements of their job descriptions and adhere to all organisational policies and procedures.

The post holder will ensure that the staff are appropriately supported and delivering a safe service based on the processes and protocols of the respective service, including NICE guidelines and protocols established by MW’s NHS Trust partners, where appropriate.

The post holder will be responsible for the development and leadership of MW’s wellbeing and clinical services, from client experience to complex care provision.

In the IAPT Service, they will ensure:

• In conjunction with the IAPT clinical lead, the service is implemented and developed in line with national and local IAPT guidelines
• The service meets its Key Performance Indications as outlined in the service contract, including but not limited to treatment timescales, access and recovery rates
• Therapists are attending the required level of clinical supervision as delivered by the IAPT Clinical Lead, Step 2 and Step 3 supervisors

In the BWH Service, they will ensure:

• Referrals are paper screened based on risk and presentation for suitability
• Provide case management supervision on complex cases, and those presenting with risk, working to support the Senior Wellbeing Navigator
• Regularly attend and contribute to the Multi-disciplinary Team discussions at the Joint Case Management meetings to ensure formulation of tailored wellbeing plans

In the IVS Service, they will ensure:

• The service meets the key performance indicators such as intervention timescales
• The service aims to promote independence and resilience
• The service connects individuals with appropriate agencies through onward referral and connection based on their needs
• The staff team are supported with case management supervision on a regular basis

The post holder will ensure that the clinical governance arrangements including risk management are adhered to; support the OSDM to staff requirements including recruitment, selection and retention; support the OSDM in the development of good practice, to improve and evolve the processes and systems to meet the demands of the services.

The post holder will oversee the accurate record keeping for assessments and interventions in the respective services, ensuring high quality detailed notes are recorded in a timely manner.

The post holder is the Named Lead for Safeguarding, Risk Management and Information Governance Management for the organisation.

Main Duties and Responsibilities

To provide strong leadership, cultivate a culture of clinical excellence and a robust clinical governance across all services in line with best practice:

• Provide support and oversight for good use of client or patient database and monitor effectiveness
• Work with the Chief Executive and the senior management team to monitor staff/practitioners/clinicians’ performance every month
• Produce service reports for steering group and contract meetings
• Produce reports, attend and contribute to MW’s board meetings every quarter
• Produce end of project reports and evaluation as necessary
• Deputise for the Chief Executive when necessary
• Assist the Chief Executive with fundraising applications to NHS Trusts and charitable trust foundations

Across all services, the post holder will be expected to:

• Attend and represent MW in all professional and service meetings, including regular contract review, performance monitoring and steering group meetings
• Monitor and review service targets and performance that reflect client screenings, treatment and recovery.
• Provide the clinical input and support to the OSDM to improve the clinical elements of service interventions, and help to implement on-going service developments
• Keep apprised of new developments e.g. in relation to short-term therapeutic interventions, social prescribing and community transformation and transition services, relevant to the respective service

In the IAPT service:

• Work closely with BEHMHT clinical and management colleagues
• Promote the service and increase access for people with mild to moderate anxiety and depression including groups and communities who are underrepresented in the service.

In the BWH service:

• Work closely with the OSDM to provide highlights of the service including client presentations, complex case discussions and identifying the key needs and themes experienced in the community, to inform commissioners of the ongoing service delivery
• Support the OSDM in developing partnerships and fostering relationships with key stakeholders including commissioners, statutory services, other VCS organisations and service user groups

In the IVS service:

• Support the OSDM in promoting the service and increasing access for those identified by BEHMHT’s colleagues as suitable to be transitioned into the community.
• Support the OSDM in instilling the ethos of the WT CIC and MW in the staff team, providing the motivation and empowering the staff team to perform to the best of their ability and meeting the KPIs demanded by the service
• Work collaboratively as part of the Core Locality Multi-Disciplinary Team with clients to develop their co-produced, tailored recovery plan based on their wellbeing goals and promote personal responsibility
• Support the OSDM to work collaboratively with WT CIC partners to ensure the service meets the required service targets and KPIs

Information and Resources

Within all the key services, staff are required to record accurate contacts and engagement with service users on a regular basis.

The post holder will:

• Ensure the data quality across the service is to a very high standard and work with the BEHMHT to ensure they are able to run regular reports to provide the up to date and accurate performance monitoring reports to commissioners.
• Ensure that staff complete all the information requirements as agreed by the existing processes and local protocols.
• Support the generation of regular reports in the IAPT service, working with the team administrators to extract information from the IAPTus database to complete reports for regular contract review/performance monitoring meetings
• Support the generation of regular reports in the BWH service, providing the clinical narrative behind the data and highlighting key trends within the service
• Support the generation of regular reports in the IVS service to capture key performance indicators as stipulated in the performance contract issued to WT CIC.

Clinical Services

MW’s wellbeing services cater for a wide range of mental health and wellbeing presentations in the community. The majority of cases will present with mild to moderate depression and anxiety with additional issues around their social determinants, such as housing and benefits. However, across all services, we will encounter individuals suffering from and experiencing complex mental health issues such as Personality Disorders, Severe and complex Trauma, Psychosis, Domestic Violence, Multiple and recurring abuse, ADHD, Autism, Drugs and Alcohol abuse etc. The post holder will have a strong knowledge of these issues and managing cases with these presentations, and will oversee:

Across all services:

• Ensure staff are appropriately skilled and trained to deliver the service
• Clinical governance arrangements are in place to cover all clinical activity
• To develop and ensure implementation of Policies and Procedures for operation of the services
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable
• Protocols and arrangements are in place so that people can be stepped up and down to and from and within the service as required

The IVS service is required to support those transitioning from secondary care services, such as the community mental health teams, into the community in as seamless manner as possible. People accessing the service may be experiencing Personality Disorder and other complex presentations, as well as mild to moderate anxiety and depression. Though the clinical case supervision for all staff will be provided by BEHMHT clinical staff, the post holder will oversee the service to:

Across the IAPT service and IVS:

• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable
• Protocols and arrangements are in place so that people can be stepped up and down to and from and within the service as required
• Work collaboratively with MWS and WT CIC partners to ensure the service meets the required service targets and KPIs

In the BWH service:

• Provide case management supervision for BWH’s Wellbeing Navigator staff, and consulting the multi-disciplinary team (MDT) discussions for complex cases

Clinical Responsibility and Governance

• Adhere to all clinical policies and procedures.
• Maintain high clinical standards in all aspects of the work.
• Support staff to undertake risk assessment and risk management for individual clients and to provide advice on psychological aspects of risk assessment and risk management in line with BEHMHT Trust policies and procedures, including work with clients deemed as vulnerable adults.
• Drive improvement through client engagement
• Work in partnership with other disciplines and to maintain links with statutory and non-statutory agencies as appropriate.
• The post holder will act as the designated lead for Risk Management and Safeguarding across MW’s services. They will possess the confidence and experience to support other team members to manage and deal with risk situations as and when they arise.
• Jointly with other members of the senior management team, ensure thorough investigation of complaints and incidents and take remedial action to address any identified concerns.
• Jointly with the OSDM and the Chief Executive, ensure all complaints and concerns are handled effectively and efficiently, in accordance with MW’s procedures.

Education and Training

The post holder will ensure mandatory training is undertaken and relevant CPD opportunities for all staff including PWPs, CPD opportunities for Wellbeing Navigators and IVS workers; and deliver/support the delivery of regular internal clinical skills training sessions across the team.

Management, Recruitment, Policy Development

The post holder’s responsibilities include:

• Helping to ensure that all policies and procedures are developed and implemented (or updated from time to time) for the safe running of the service, and in line with the BEHMHT policies where applicable
• Help with the development and implementation of all clinical governance arrangements for the services.
• Support the development of the staffing strategy, recruitment, selection and induction. Actively participate in staff recruitment, including the short-listing and as a member of the interview panel for all clinical and frontline staff across MW’s wellbeing services.
• Maintain relationships with other delivery partners including the BEHMHT, MWS and WT CIC partners, commissioners, stakeholders and other VCS organisations.
• Ensure that all aspects of the service meet the standards as laid down by NICE guidelines
• Help towards ensuring that all reports required are produced and submitted on time.
• Regular and clear communication to all team members and senior management team.

Professional

All staff working within the organisation will be expected to comply with the MW staff code of conduct, and to comply with local and national professional standards as required in their roles. The post holder will be expected to:

• Maintain standards of practice according to the employer and any regulating bodies. 
• Ensure all aspects of confidentiality relating to both the service and individuals are maintained at all times with a clear understanding and implementation of GDPR data protection regulations
• Participate in individual performance review and respond to agreed objectives.
• Ensure all staff are aware of professional standards expected in the service. Work is carried out within the agreed policies and procedures and in adherence with NICE guidelines

General

• To maintain up to date knowledge of legislation, national and local policies and issues in relation to both the specific client group and mental health.
• To comply with the Professional Codes of Conduct and to be aware of changes in these.  
• To comply with all relevant service policies, procedures and guidelines, including those relating to Equal Opportunities, Health and Safety and Confidentiality of Information and to be aware of any changes in these.
• To be aware of both the UK Data Protection Act 2018, the General Data Protection Regulation, Access to Health Records Act 1990, and other relevant legislation and comply with their provisions at all times.

Quality & Patient Safety

The post holder will be expected to adhere and comply with the following policies and the governance framework of Meridian Wellbeing and the Wellbeing Together CIC, including NICE guidance and best practice guidelines. This includes but is not limited to:

• Protection of Children & Vulnerable Adults
• Incident Reporting
• Identification, management and reduction of risk
• Monitoring of quality and compliance
• Health and Safety, and the environment for patients/clients, visitors and staff
• Infection Control
• Equal Opportunities
• Health and Safety
• Information Governance

Organisational Change

As services develop and change, the post holder may be required to undertake other responsibilities within MW. These may include responsibilities such as the support of activities and events that promote the awareness and development of the organisation, and contribute to the ongoing efforts in fundraising.

Review

This job description is an outline, which reflects the present requirements of the post and is not intended to be an inflexible or finite list of duties and responsibilities. As these duties and responsibilities change and develop the job description will be amended from time to time in consultation with the post holder.

CVAA aims to improve adoption policy and practice across the UK for the benefit of children, challenging the adoption system to deliver for children and work in their best interests. Alongside advocating for system change, CVAA works to support 26 voluntary adoption agencies (VAAs) across the four nations of the UK, stimulating innovation and ensuring they stay at the leading edge of practice with adoptive and birth families. The active engagement of members and the building of collaborative alliances with others who seek positive change for children are essential to the effectiveness of our work.

The Head of Policy and Member Services is a vital member of the small London based CVAA team, working closely with the CEO and Trustee Board to champion the voluntary adoption sector and put children at the heart of everything we do. We are seeking someone who shares our passion to change the world for children, who will be proactive and creative, working at national level with senior stakeholders to effect system change, advocating for the power of adoption to change lives.

You will need strong people skills, experience of developing policy in consultation with stakeholders and commitment to the power of data to transform services and strengthen lobbying work. Most of all you need a cast iron commitment to change the world for children.

CVAA works to challenge discrimination and disadvantage and welcomes applications from all communities.

For further information and details on how to apply, please visit our website.

If you would like an informal discussion about the role before applying, please contact Maggie Jones, CVAA CEO.

Closing Date:12 noon on Monday 20th September 2021.

CVs without cover letters will not be considered.

Interviews will take place week beginning 27th September

A DBS check is required for this role.

In 2019, TLG was named the best charity to work for in the UK by the prestigious Sunday Times Best Not-for Profit Organisations to Work For!

Our Grants and Corporate Fundraising Team are responsible for raising over £1 million through relationships with trusts, companies, corporates, and government grants. We are therefore looking for an exceptional Head of Department who will grow our external relationships with key TLG funding stakeholders, increase our income and enjoy leading the team to success.

This post holder will have a wide remit, so you will be an experienced practitioner in at least one of the key areas: trust fundraising, corporate partnerships or government grants, or you will be an excellent written communicator and influencer with transferable skills.

You will be a proven leader and manager with experience of working in a fast paced, driven team to achieve exceptional results. You must be highly relational in order to lead on high level external relationships, an exceptional communicator who can adapt to the TLG style and a keen influencer.

You will enjoy being part of a highly motivated, rapidly growing team who are passionate about giving hope and a future to children and their families by increasing the supporter and stakeholder participation that underpins TLG’s mission!

We are looking for someone with a strong and vibrant Christian faith. As part of our commitment to safeguarding, the successful applicant will be required to undertake an enhanced disclosure via the DBS.

Please note: there is flexibility in location with regular travel to our National Support Centre in Bradford

The deadline for applications is Friday 8th October and interviews will take place week commencing Monday 11th October. If a suitable candidate applies prior to the closing date, we reserve the right to interview and appoint earlier than 8th October.

Type of role: 4 or 5 days per week, permanent

Reporting to:            CEO

Annual Salary: £50,000 pro rata

Location: Central London - Tottenham Hale and/or Whitechapel

Start date:  Autumn 2021

Closing date for applications:  11.00 on Tuesday 28 September

Welcome to Ada!

We are a fast growing, high impact College that works with 50+ companies to attract, select and train the next generation of diverse digital talent, harnessing tech as a tool for social mobility.

As the first brand new Further Education College in England since 1993, we are blazing a new trail for young people with an interest in tech. We currently educate 400 students and apprentices and are entering an exciting period of growth that you will spearhead by identifying and nurturing new employer partners who are excited to partner with us.

Our values driven staff team work across campuses in Tottenham Hale, Whitechapel and central Manchester with our pioneering and diverse student body and broad range of partners ranging from large corporates like Salesforce, Deloitte and Bank of America through to SMEs like Accurx, Call Sign and Sykes Cottages.

What’s your mission? 

We are searching for a dynamic Head of Business Development to drive forward the identification, cultivation and sustained engagement with new employer partners to recruit and train their diverse technical apprentices with Ada, in particular:

• Reach growth targets for the number of new employer partners training apprentices with Ada
• Work closely with the CEO, Director of External Relations and other senior leaders to ensure a joined up approach to stakeholder engagement
• Grow a small dedicated Business Development team over the next 12-24 months
• Represent Ada to a wide range of stakeholders in a variety of different environments from seminars and conferences to private dinners and lunch‘n’learns at fast-growing tech companies

Key responsibilities of this role include:

• • Research, cultivate and manage senior relationships with new and existing industry partners that generate year-on-year growth in the volume of technical apprenticeships that Ada recruits and trains apprentices for
  • Work with our Board Members, industry advocates as well as the CEO and External relations team to identify and target new employer partners
  • Work with the CEO, Director of External Relations and relevant Board Members to develop and implement a defined growth strategy that gives ensures we will meet our medium term growth targets
  • Build a small but highly effective business development team that is laser focused on generating new technical apprenticeship opportunities for diverse young people in the South East, North West and ultimately nationally
  • Create a strategy for the on-going management of the wide variety of industry partners we have from large corporate and government departments & agencies through to 10-person start-up.
  • Work with External Relations team to conduct regular surveys and feedback, including NPS ratings, to measure our effectiveness and partner satisfaction
  • Build collaborative and effective internal relationships that are mutually reinforcing and help achieve more opportunities for young people as well as meet the College’s wider goals around fundraising and employer engagement through volunteering
  • Contribute to the on-going growth of our CRM database by ensuring all employer partner interactions are recorded and BD pipelines maintained and up to date.
  • Contribute to the annual refresh of the College’s marketing and communications strategy including employer and apprentice focused campaigns
  • Responsibility for the effective management of the Business Development budget

We’d really like to hear from you, if…

• You get a real kick out of identifying and cultivating new employer relationships that lead to the creation of life-changing employment opportunities for diverse young people
• You believe higher level and degree apprenticeships, especially in the tech sector, offer diverse young people a fantastic opportunity to launch their careers
• You love talking to people and are passionate about evangelising Ada’s mission to employer partners and wider stakeholders
• You are curious, data-oriented and proactive, always searching for, and following up on, leads and possible opportunities
• You enjoy responsibility and will take pride in representing Ada to stakeholders
• You enjoy and have experience of pitching and giving presentation talks and patiently answering people’s questions
• You enjoying being on the move, out and about and meeting people in-person or virtually
• You are a meticulous record keeper who loves a good quality CRM database
• You will feel a strong sense of ownership for the Business Development function at Ada and clearly understand it’s vital purpose in serving young people and driving forward Ada’s social impact
• You are committed to on-going personal development and comfortable giving and receiving feedback
• You enjoy the challenge of building and motivating a small team
• You are a collaborative, personable team player, also able to work independently and take ownership of your own workload.

Safeguarding

Ada, the National College for Digital Skill is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment. The successful candidate will be required to have an Enhanced Disclosure and Barring Service (DBS) check and references will be sought from previous employers prior to commencing employment. Other related pre-employment checks appropriate to the post will also be carried out.

We care about equity, diversity and inclusion

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

• To provide and promote equality of opportunity in all areas of its work and activity;
• To recognise and develop the diversity of skills and talent within its current and potential community;
• To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
• To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;
• To promote good relations between individuals from different groups.

Applicants with disabilities

Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We, therefore, encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact us.

Sponsorship

Sadly, we are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

How to apply for the role

Please submit your CV to us and answer the question: ‘What excites you most about this opportunity?’ in your email. In the subject field please write “Application for Head of Business Development”  followed by your name.

Thank you for your interest in the role and good luck with your application!

Head of Supporter Services (0772)

Oxfam is a global movement of people working together to end the injustice of poverty.

Do you have experience of managing performance of others and helping people to develop, grow and achieve their potential?

Do you have experience or evidence of learning/taking action on anti-racism and inequalities?

Do you have expert understanding of customer service principles and how to translate these into strategy and operational activity?

We  are  looking  for  a Head of Supporter Services at an exciting new phase for Oxfam while we launch our new Engagement Strategy. Our Engagement Strategy has challenging ambitions for Oxfam to grow its supporter base and income, and build a culture based on feminist values and principles. 

The Role

In this role, you will provide strategic direction and leadership in line with our feminist approach and values. You will lead the Supporter Relations & Data and Donations Processing Teams to ensure that all interactions with the teams deliver a relevant & inspiring experience and that all of our donation and data handling is carried out efficiently and accurately.

What we are looking for

We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to the values of empowerment, accountability and inclusion in all you do and our feminist principles.

An ideal candidate for the role will also be / have:

• Experience of managing performance of others and helping people to develop, grow and achieve their potential, including increasing diversity and inclusion in teams and / or workplaces and creating positive change in work culture, processes and practices.
• Lived experience (s) or evidence of learning/taking action on anti-racism and inequalities. 
• Expert understanding of customer service principles and how to translate these into strategy and operational activity.
• Expert understanding of data & donation processing requirements, including good knowledge of Gift Aid and relevant controls and procedural requirements
• Ability to analyse data and feedback to make effective decisions.
• Able to work independently, making decisions and problem solving on new and complex issues, delivering to targets and tight deadlines.
• Recognised as a champion of continuous improvement and change, with experience of managing change projects.
• An ability and drive to champion the voice and views of supporters internally and externally to enable positive change.
• Effective communication skills, flexible, diplomatic, assertive and able to work and communicate across teams and levels.

Flexfam

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. We think this role would work particularly well as a partially home-based role or job share.

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment by complying with our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of our organisation.

Conditional offers made in selection stages may also be subject appropriate screening checks.  Oxfam GB participates in the Inter Agency Misconduct Disclosure Scheme.  In line with this scheme we will take into account any live disciplinary sanctions a candidate may have when making the selection decision.

How to apply  

Please apply using a copy of your CV and/or Cover Letter.

Oxfam GB is a Disability Confident Employer. Should you be unable to submit your application online and would prefer an alternative method please contact our recruitment team. If you also want to discuss your application, please do contact us as well.

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 19 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

A thriving diverse Oxfam: 

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today. 

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.

In response to Covid-19 if you are offered a role where you are required to travel between countries please ensure you have been briefed by the Hiring Manager about any changes to working or precautions you should take as part of your role.