319 Head of community services jobs

ID: 1866 Participation & Co-production Lead (London Region)

Service: Family Action London Region Services

Salary:

- Grade 3 point 24-28

- Starting at £36,501 - £40,024 FTE per annum (£21,900.60 - £24,014.40 per annum, pro rata)

- Inclusive of £3,866 Inner London Weighting FTE per annum

Location: London Region (hybrid working arrangements available, subject to service requirements).

Hours: Part-time, 22.2 hours per week (0.6 FTE). We offer flexible working arrangements.

We offer flexible working arrangements - please see below for more details.

Contract: Permanent position (funding is currently secured for two years and may be extended if additional funding is secured).

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

This is an exciting opportunity to lead and strengthen participation and co-production across Family Action's London services. This role will enable children, young people, families and adults to influence the design, delivery, evaluation and continuous improvement of services, ensuring that lived experience is at the heart of decision-making.

As the regional lead for participation and co-production, you will provide leadership and specialist advice to managers, build organisational capacity, and establish sustainable participation structures across London. While the role has a broad regional remit, youth participation will be the initial priority area.

Main Responsibilities:

· Lead and champion participation and co-production across Family Action's London services.

· Support the implementation, development and continuous improvement of Family Action's national Participation and Co-production Strategy across London services, ensuring regional learning and lived experience inform organisational practice.

· Coordinate regional participation initiatives, including advisory groups, consultations, engagement activities and co-production opportunities.

· Establish sustainable participation structures, including a Young People's Advisory Group during the initial phase of the role.

· Support managers and teams to embed inclusive participation and co-production approaches within services.

· Work collaboratively with EDI, Learning & Development, Practice Development and Communications colleagues to promote participation, share learning and communicate impact.

· Monitor, evaluate and evidence impact, contributing to service improvement, partnership development and future sustainability.

Main Requirements (for details check the job description and person specification):

We are looking for someone with:

· Experience of leading, facilitating and embedding participation, engagement and co-production approaches within services or organisations.

· Experience of influencing managers, leading projects and driving positive organisational change.

· Experience of working with diverse communities, including people experiencing disadvantage, inequality or social exclusion.

· Experience of facilitating inclusive engagement and empowering people with lived experience to influence decisions affecting their lives and communities.

· Strong communication, relationship-building and stakeholder engagement skills.

· Knowledge of participation and co-production principles, frameworks and methodologies.

· A strong commitment to participation, co-production and ensuring the voices of people with lived experience shape service development.

Desirable:

· Personal lived experience relevant to the communities we support.

· Knowledge of national participation structures, standards and the UN Convention on the Rights of the Child.

Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced

Benefits:

- an annual paid leave entitlement that commences at 25 working days, and after a full year of service, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the ‘Apply’ link below and fill out our digital application form

· Closing Date: Sunday, 20th September 2026 at 23:59

Interviews are scheduled to take place from 14th-15th October 2026 at Family Action Head Office, with slots throughout the working day and early/late slots available.

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: austra.welburn (full email addres located on advert document)

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Actionbecause we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Shape the future of the UK’s dedicated Muslim Cancer Support Network by providing critical administrative support. Safeena was created to ensure no Muslim facing cancer feels alone.

As we grow from a volunteer‑led initiative into a professionally governed national organisation, we are recruiting an Administrator who will play a central role in supporting our Head of Transformation and strengthening the foundations of our charity.

Home‑based (UK) with occasional travel

This role is ideal for someone who is organised, proactive and passionate about health equity. You will be at the heart of Safeena’s transformation programme, helping build systems, processes and governance that enable our volunteers, community champions and befriending teams to support Muslims affected by cancer with dignity, compassion and culturally sensitive care.

Why this role matters

Safeena is delivering a major two‑year transformation programme focused on building organisational capacity, strengthening governance, developing a skilled volunteer workforce and expanding cancer awareness activity across mosques and Muslim communities. Your administrative leadership will help ensure Safeena becomes a credible, compliant and high‑performing national charity capable of reaching thousands.

About Safeena

Safeena provides faith‑informed emotional support, peer befriending, bereavement support, cancer literacy education, and culturally sensitive volunteer services. Our work is rooted in sincerity (ikhlas), accountability, service (khidma) and compassion, ensuring every individual receives care that respects their faith, culture and dignity.

Key Responsibilities

Inbox & Communication Management

• Manage and triage the Head of Transformation and Hello inboxes

• Draft responses, prioritise actions and maintain professional communication with partners and volunteers

Meetings & Coordination

• Organise meetings, workshops and community sessions

• Prepare agendas, papers and pre‑reads

• Take accurate minutes and maintain action logs

Documentation & Governance

• Format and proofread reports, papers and presentations

• Maintain project documentation and support governance processes

• Assist with board and steering group preparation

Project Administration

• Maintain project documentation

• Support reporting, monitoring and data collection

• Assist with onboarding and close‑down of project activities

General Administrative Duties

• Diary coordination, travel arrangements and basic financial admin

• Maintain confidentiality and uphold Safeena’s safeguarding standards

Person Specification

Essential

• Strong organisational and communication skills

• Experience managing inboxes, documentation and meeting coordination

• Proficiency in Microsoft Office

• Ability to work independently and handle sensitive information

Desirable

• Experience in healthcare, charity or transformation settings

• Understanding of culturally competent or faith‑informed support environments

The Queen Elizabeth Trust is a new, ambitious UK-wide independent charity established to deliver a lasting legacy to the extraordinary life of service of Her late Majesty Queen Elizabeth.  Inspired by Queen Elizabeth's belief that "everyone is our neighbour", the Trust works hand in hand with communities to restore and sustain the buildings, green spaces and shared places that bring people together across generations and from all walks of life. Through funding, strategic partnerships and targeted support, the Trust will help create safe, inclusive and vibrant places that thrive long into the future.

Backed by an initial £40 million UK Government endowment, the Trust will act as a catalyst for change, investing not only in physical regeneration but also in the people, skills and activities that enable communities to flourish. Working with partners who bring deep local knowledge and expertise, the Trust is committed to ensuring that opportunities reach communities across the UK, particularly those that have historically faced barriers to accessing major funding programmes.

Working closely with the CEO, the Head of Community Investment will design and lead the Trust’s funding strategy, building a strong pipeline of opportunities, shaping innovative funding packages, securing co-investment, and managing a portfolio of high impact community projects across the UK. Combining strategic leadership with hands on delivery, you will play a pivotal role in creating the Trust’s approach, processes and partnerships from the ground up.

We are seeking an experienced grant-maker, social investor or funding leader with a deep understanding of community organisations and the role they play in building social cohesion. You will bring a strong track record of assessing investments, developing partnerships, influencing diverse stakeholders and managing complex funding arrangements. Equally important is your approach: entrepreneurial, collaborative and impact-driven, with the ability to thrive in ambiguity, build trusted relationships and move effortlessly between strategy and execution in a dynamic start-up environment.

Please visit the Attenti website to read the appointment brief for more information and details on how to apply. For an informal and confidential discussion, after having read the appointment brief, please contact our advising consultants Anita Denton or David Fielding at Attenti.

Closing date for applications – 5th October 2026 

Mind In Enfield and Barnet combines over 50 years of experience to improve peoples mental health in Enfield, Barnet and beyond. We are led by lived experience and driven by a passion to support and protect people’s mental health in ways that they want.

The Head of Families and Children’s Services will provide senior leadership and strategic direction across services that support families, parents, children, and young people. The role will ensure delivery of high-quality, evidence-based interventions that promote wellbeing, strengthen family resilience, and safeguard vulnerable children.

This postholder will oversee Perinatal Coaching, Crisis Outreach, Family Hubs, and Parenting Programs, embedding a culture of excellence, innovation, and partnership working to achieve meaningful outcomes for families.

This is a part-time position across 21 hours per week, (Monday to Friday 9-5).

Based at Head Office in Fore Street, Edmonton N9 0PD

Please see full attached job description.

As our Associate Director of Children’s Services, you have a key role to play in the leadership, operational management, and strategic direction of Chestnut Tree House. We are looking for an individual who shares our passion for excellence, innovation and continuous improvement. Whether through clinical leadership, service development, strengthening quality standards or supporting our workforce, this role offers a unique opportunity to make a significant contribution to our future.

At the heart of everything we do is a commitment to kindness, respect, integrity and collaboration. We want every colleague to feel valued, supported and empowered to reach their full potential while delivering the very best outcomes for those in our care.

As a leader within Southern Hospice Group, you will:

• Lead the planning, performance and delivery of Children’s services, holding accountability for quality, patient outcomes, financial control, income and contract compliance.
• Build and sustain strong partnerships with commissioners and system partners, developing and negotiating proposals that expand service reach and impact.
• Lead service improvement and innovation and share learning across the organisation.
• Provide visible, values-led people leadership, creating a culture of accountability, collaboration and continuous improvement across all teams.

You'll be

• Passionate advocate for babies, children and young people
• Child and family centred
• Significant experience in children's palliative/end of life care or children with complex care needs
• Compassionate but accountable leader
• Strategic but operationally grounded
• Professional curiosity, always seeing ways to innovate and improve
• Track record of effective performance management across quality, workforce, operations and finance
• Effective communicator, able to influence and build strong teams
• Experience of leading and supporting teams through change
• Builds effective relationships with key stakeholders across the group and externally
• Confidence in financial leadership, including budget management, income generation and commercial decision making.
• Proven ability to influence and partner with commissioners and system stakeholders
• Highly developed people leadership skills, with the ability to engage, motivate and develop the workforce and build strong teams.

About the role 

This is an exciting opportunity to join Women and Girls Network's Senior Leadership Team and lead two of our most impactful service areas: the Intersectional and Anti-Oppressive (IOS) Team and the Criminal Justice and Violence Against Women & Girls (CJS, VAWG) Team. 

As Head of Services, you will play a vital role in shaping and driving services that support women and girls affected by gender-based violence, ensuring they receive empowering, trauma-informed and culturally responsive support. You will lead with a strong commitment to feminist, anti-racist and anti-oppressive values, ensuring that the voices and experiences of survivors remain at the heart of everything we do. 

Working closely with the Director of Services and senior colleagues, you will provide strategic leadership across a diverse portfolio of services, strengthening partnerships, influencing systems and championing innovative approaches that remove barriers and improve outcomes for women facing multiple disadvantages. This is a unique opportunity for an experienced leader to make a lasting impact, both within our organisation and across the wider VAWG sector.

Job description 

As the Head of Services, you will:

• Lead and inspire the IOS and CJS, VAWG teams, providing strategic direction and oversight to ensure services are accessible, high-quality, survivor-centred and aligned with WGN's feminist values and vision.
• Champion intersectional and anti-oppressive practice, ensuring services are responsive to the diverse experiences of women and girls, particularly those from Black and Global Majority communities and others facing systemic barriers.
• Drive excellence in service delivery, safeguarding and quality assurance, ensuring robust risk management and compliance while creating environments where survivors can heal, recover and thrive.
• Lead, support and develop Service Managers, fostering a culture of collaboration, wellbeing, accountability and continuous learning that enables staff to deliver their best work.
• Build influential partnerships across statutory, voluntary and community sectors, strengthening pathways for survivors and ensuring WGN's expertise informs local, regional and national responses to violence against women and girls.  
• Use insight, evidence and survivor feedback to evaluate impact, drive innovation and shape the future development of services, ensuring they continue to meet emerging need and deliver meaningful change.
• Represent WGN as a sector leader, advocating for systemic change and helping to create a society where all women and girls can live free from violence, inequality and discrimination.

Supporting Statement Guidance

Your supporting statement should clearly demonstrate how your experience, knowledge, skills, and qualifications meet the requirements of the role. Please address the key criteria outlined in the Job Description and Person Specification, providing specific examples of achievements and responsibilities that evidence your suitability for the position.

Focus on relevant professional experience, transferable skills, and the impact of your work. Where possible, use concise examples to illustrate how you have successfully applied these skills in practice.

The supporting statement should be no more than 500 words and should complement, rather than repeat, the information contained in your CV or application form.

Closing date and interviews

This vacancy will close at 9am on Monday 28 September 2026. Interviews will take place shortly thereafter, and shortlisted candidates will be notified of the arrangements.

We encourage early applications, as we reserve the right to close the vacancy before the advertised closing date should we receive a high volume of applications or identify a suitable candidate.

The selection process will consist of two interview stages and a role-related assessment task. Interviews may be conducted either in person or remotely, depending on panel availability and logistical requirements, and may involve a combination of both formats throughout the process. Candidates invited to participate will receive full details of each stage, including the assessment task and interview arrangements, in advance.

About us 

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Commitment to Equity and Inclusion

We are deeply committed to building a workforce that reflects the diversity, resilience and strength of the women and girls we serve. We strongly encourage applications from Black and Global Majority women and applicants with Lived Experience, including those who may not meet every criterion.

WGN is an equal opportunities employer.

Exemption

This post is exempt under the Equality Act 2010, Schedule 9, Part 1, and is open to female applicants only, due to the nature of the role.

The Queen Elizabeth Trust is a new, ambitious UK-wide independent charity established to deliver a lasting legacy to the extraordinary life of service of Her late Majesty Queen Elizabeth.

Inspired by Queen Elizabeth's belief that "everyone is our neighbour", the Trust works hand in hand with communities to restore and sustain the buildings, green spaces and shared places that bring people together across generations and from all walks of life. Through funding, strategic partnerships and targeted support, the Trust will help create safe, inclusive and vibrant places that thrive long into the future.

Backed by an initial endowment from the UK Government, the Trust will act as a catalyst for change, investing not only in physical regeneration but also in the people, skills and activities that enable communities to flourish. Working with partners who bring deep local knowledge and expertise, the Trust is committed to ensuring that opportunities reach communities across the UK, particularly those that have historically faced barriers to accessing major funding programmes.

Reporting to the CEO, the Head of Finance will lead the development of the Trust's finance, treasury, investment and operational functions, overseeing a growing endowment currently valued at £40m. This is a unique opportunity to combine strategic leadership with hands-on delivery, building systems, influencing decision making and helping establish the foundations of a high-impact organisation from the ground up.

We are looking to recruit a qualified accountant with significant senior experience spanning financial leadership, treasury management, governance and organisational development. You will be equally comfortable advising boards, developing strategy and rolling up your sleeves to get things done. Commercially astute, highly collaborative and low ego, you will thrive in a fast-paced start-up environment, bring structure to ambiguity, and communicate complex financial matters with clarity and confidence.

Please visit the Attenti website to read the appointment brief for more information and details on how to apply. For an informal and confidential discussion, after having read the appointment brief, please contact our advising consultants, Anita Denton or David Fielding, at Attenti.

Closing date for applications – 28th September 2026

We're looking for a Head of Internal Services to help shape the future of Calder Rivers Trust.

This is a senior leadership role with organisation-wide responsibility for ensuring the Trust is well run, well governed, financially sound, compliant and resilient. You'll provide the foundations that enable our teams to deliver environmental impact today while building the capacity and capability we need for the future.

Working closely with the General Manager, Board and leadership team, you'll help guide organisational development, support strategic decision-making, and ensure the Trust has the systems, information, resources and assurance needed to grow with confidence.

You'll lead our approach to finance, governance, risk, compliance, people, health and safety, organisational performance, systems and technology. You'll ensure these areas work together effectively, with clear responsibilities, strong controls and practical arrangements that support colleagues across the Trust.

As a trusted adviser to trustees and senior leaders, you'll provide insight, support and constructive challenge, helping ensure good decisions are informed by strong information and a clear understanding of organisational priorities, opportunities and risks.

You'll also play a leading role in organisational planning and development, helping translate strategy into action, strengthening management practice, improving how information flows across the organisation, and identifying opportunities to improve how we work.

We're looking for someone who combines strategic thinking with practical leadership. You'll enjoy bringing clarity to complexity, improving systems, developing people and helping organisations perform at their best. You might come from a finance, governance, operations, organisational development, HR, charity leadership or corporate services background. What matters most is your ability to take a whole-organisation view and turn ambition into effective organisational practice.

We’re a flexible, human-centred organisation. The role is full-time (35 hours/week), with 28 days’ holiday plus public holidays. You can choose a working pattern that fits your life, and we’re happy to explore reduced hours if that’s what you need.

If this sounds like a role you could grow into, even if you don’t tick every box right now, we’d be keen to hear from you. Send us an application and tell us what you’d bring to the role.

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Calder Rivers Trust is an environmental charity with a Team dedicated to protecting and enhancing the rivers, brooks, becks, and streams of Calderdale, Kirklees, and Wakefield. Our work reaches every part of the Calder catchment touched by water, bringing together colleagues, partners, landowners, communities, and supporters to act with urgency and integrity. Together, we are working towards a future where healthy rivers support thriving wildlife, resilient landscapes, and prosperous communities.

We are a people-centred organisation, and when you join Calder Rivers Trust, you'll be supported to do your best work, develop your skills, and contribute as part of a team making a positive difference. We are committed to creating an inclusive workplace where everyone is respected, valued, and given equal opportunities to fulfil their potential, free from discrimination.

A Calder Rivers Trust, we value people who are committed to doing their job well, supporting their colleagues, and helping the organisation succeed. If that's you, we'd love to hear from you.

Standard Terms & Benefits:

• Location: Hybrid Home/Halifax
• 35 hour working week
• 28 days Annual Leave + public holidays
• Rivers Trust Group Pension Membership (9% employer contribution - subject to eligibility)
• Life Assurance Scheme (with the Pension Scheme)
• Flexible working and Working From Home

Job Title: Recovery in Community Peer Support Worker
Accountable to: Head of Community
Reporting to: Recovery in Community Team Coordinator
Location: Hybrid including Inpatient psychiatric settings across Greater Manchester, community settings, home or office working (central Manchester), occasional travel outside of Greater Manchester
Salary: £14,945.40 pro rata (FTE £24,909)
Hours: 21 hours per week
Contract: Permanent

Role Context

Recovery in Community is a collaborative initiative delivered in partnership between Gaddum and Manchester Mind. The service supports people to leave inpatient mental health settings and return to their community with the support they need to recover and remain well.

As a team, we deliver psycho-social interventions, advocacy, housing and welfare rights advice, peer support to adults as well as tailored support to young people (those under the age of 25).All we do is underpinned by listening and ensuring people feel heard – because we know that when people are listened to, they recover. The team works with colleagues within the mental health, primary care, inpatient and community sectors.

Role Purpose

As a Peer Support Worker, you will have lived or living experience of receiving mental health care or treatment in hospital. Using your expertise gained through this experience, you will support peers in their mental health recovery who are ready to leave hospital or are already in the community. Receiving support from your colleagues, you’ll develop and manage your casework practice and hold a small case load. 

You will walk alongside people to set achievable goals to ensure they get the support that they need, ultimately feeling connected to their communities – the right services and support network.

This role will work with a small but intensive caseload (max 12 cases for a full-time peer support worker) to focus on: 

• Repatriate: when people are sent to an out of area placement (OAPs) advocate to get them back to Greater Manchester so they can recover in their community. 

• Discharge: Supporting people when they’re ready to be discharged from inpatient mental health services to get back to the community and recover. 

• Prevent re-admissions: Work with people, post-discharge, to ensure they continue to get the support they need to make informed choices, stay well and ultimately thrive.

Main Duties and Responsibilities 

• To provide bespoke support to people that are ready to be discharged from inpatient psychiatric care to return to the community, building (with support) packages of care so they have a positive and sustained recovery. 

• To work alongside people post-discharge, in their community setting (e.g. home or supported accommodation) to ensure they get what they need to stay well. 

• To effectively manage a small caseload (about 7 people), being flexible to people’s needs and short-term changes in schedule. 

• To work in a person-centred, trauma informed, empowering and culturally appropriate way that enables people to feel listened to and heard.

• To help people engage with services and make sustainable links with their communities. 

• To use and develop your knowledge of community care, policies, legislation and services to get people the support they need to recover and stay well. 

• Identify when cases need escalation or onward referral and keep your line manager aware of case developments. 

• Independently visit people in inpatient and community settings in Manchester and across Greater Manchester, adhering to lone working and risk management procedures. 

• Occasionally visit people out of the Greater Manchester area who need to return to their community in Manchester (all travel expenses will be paid and non-commute travel time will be part of your working day). 

• Build relationships with colleagues within services (e.g. inpatient staff, social care, CMHTs etc) to enable improved collaborative working 

• Take part in multi-disciplinary meetings, representing the views of people, and their aspirations on returning to community settings. 

• Support the ongoing service development, drawing on your role as an ‘Expert by Experience’ and using what you hear from the people you support to contribute to the development of the services by reviewing and contributing to improvements. 

All staff are expected to work within all Gaddum policies and procedures. This role is subject to a enhanced DBS check.

Citizens Advice Stevenage is an ambitious and innovative member of the Citizens Advice network. We have expanded our services and offering to meet the increased demand in the area, doubling in size over the last few years. 

As a positive subsequence, we are looking for a Head of Finance & Business Support, who will become a core member of the Senior Leadership Team, responsible for overseeing the financial stewardship of Citizens Advice Stevenage. To lead on financial governance, business support operations, and compliance, ensuring the organization operates sustainably and meets all legal and regulatory obligations. The role is pivotal in safeguarding the charity's financial integrity, supporting strategic decision-making, and enabling effective service delivery. 

Financial Leadership 

• Prepare, review, and present draft and final budgets for approval by the board, ensuring timely submission of financial information to the CEO and Trustee Board. 

• Oversee financial reporting processes, ensuring accuracy, transparency, and compliance with regulatory standards, including variance analysis and annual balance sheets, ensuring timely submission of financial information to the CEO and Trustee Board. 

• Manage the reserves policy, ensuring regular review and alignment with operational needs and financial risks. 

• Identify and manage financial risks, ensuring integration into the organization’s risk register and adherence to appropriate mitigations.

• Ensure that the day-to-day finance and back-office function is high performing and compliant, safeguarding effective and efficient financial management processes. 

• To co-ordinate the proactive and timely dissemination of high-quality financial information to services, the CEO, and Board such as annual budgets, monthly management accounts, cash flow analysis, financial forecasting and monthly business performance figures.

• To ensure that the organisation has in place, robust and compliant financial systems and procedures; and that these are complied with by all budget holders, ensuring that any oversights are fully investigated and reported upwards as necessary.

• To lead on the preparation of statutory accounts, provide year end accounts, provide appropriate support and assistance to the organisation’s auditors and delivery of recommendations arising from the Audit process.

• To ensure that all statutory returns are complete in a timely and effective manner, including those in relation to VAT, PAYE, NIC and SSP, and that appropriate compliance dates are met for the Charities Commission and Companies House.

• Oversee the transactions, activities and processes of the external payroll provider.

• To monitor and advise on current and future tax legislation, with a view to optimisation.

• To support service managers in the preparation of bids and contract negotiations and provide financial activity analysis and reports in line with specific project reporting requirements.

• To monitor, report and make recommendations regarding the Investment and Reserves Policy to the Board.

• To oversee the payroll function to ensure employees are paid in an accurate and timely manner.

• To monitor and control creditors and debtors, ensuring invoices are paid on time and the risk of bad debts is minimised.

Compliance and Risk Management 

• Ensure compliance with all applicable regulatory frameworks, including the Charity Commission, Companies House, FCA, ICO, and other relevant bodies. 

• Maintain and regularly review financial systems, controls, and policies, ensuring they are effectively implemented and aligned with legal requirements. 

• Conduct due diligence for pension, redundancy, and other liabilities, ensuring plans are in place for management and mitigation. 

• Support the trustee board in understanding risks related to projects and contracts, providing assurance of compliance with funders’ requirements. 

• To lead on the Risk Management process, advising the CEO and managers on risk matters, and reviewing the risk register on a regular basis, reporting to the Board of Trustees.

• To check, amend and monitor the Financial Procedures Manual; reporting material breaches to the CEO and Board of Trustees, as required/in-line with governance.

• Working with the senior leadership team monitoring and updating Insurance matters as required, reporting to the CEO and Board of Trustees.

Business Support Operations 

• Lead on organisational business continuity planning, ensuring resilience during crises and alignment with the charity's objectives. 

• Oversee the development, implementation, and review of key policies, ensuring they reflect legal obligations and organisational values. 

• Manage IT systems and cybersecurity measures to protect organisational data and operations, ensuring compliance with standards such as Cyber Essentials. 

Strategic Contribution 

• Provides proactive strategic financial advice and guidance to the Trustees and wider leadership team, monitoring and reporting on the financial performance against agreed targets, identified risks and key performance indicators. 

• Provide financial and operational insights to inform strategic decision-making and long-term planning. 

• Foster a culture of continuous improvement and financial accountability across the organisation. 

• Funding strategy: Support the CEO and board to regularly review the sustainability of its income sources and their impact on achieving charitable purposes in the short, medium and longer term.

• Work with the CEO and Head of Impact and Development to prepare the funding strategy that should go beyond immediate budgetary considerations and look at the wider funding landscape. The organisation needs to understand potential emerging opportunities and the organisation's readiness to pursue them. 

Team and Stakeholder Engagement 

• Build and maintain effective relationships with trustees, funders, regulators, and key stakeholders, to ensure that Citizens Advice Stevenage meets its financial, regulatory and legal obligations. 

• Provide leadership and support to finance and business support teams, ensuring professional development and effective performance management. 

People management and development  

• Develop and implement a culture of continuous learning that will equip and develop people to deliver outstanding delivery. Responsibility for the training and development plan for the Finance and Business Support ensuring it is in effective operation including maintaining records of training needs identified and training attended.  
   

• Working with the rest of the leadership team ensure the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010. 
   

• Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy. 
   

• Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.  
   

Person Specification 

• ACA/ACCA/CIMA Qualified, CPE up to date.

• Strong financial management experience at a similar level within the charity/not for profit sector 

• A proven track record of leading, developing and inspiring small teams 

• Experience of strategic business & financial planning, forecasting and budget management. 

• Sound experience of producing month-end management accounts and audited year-end financial accounts 

• Experience of managing and using financial systems 

• A working knowledge of relevant legislation (regulatory, legal and financial) in the context of a charitable organisation 

• Experience of managing change and change programmes 

• A track record of initiating, leading and managing associated risks 

• Strong influencing, negotiating and collaborative working skills, with the ability to present complex financial information clearly and concisely in writing or verbally 

• Confident IT skills; confident using Microsoft Office applications, especially Excel

• Experience designing and introducing new financial processes, procedures and reports

• Working knowledge of QuickBooks software [advantageous]

• Experience working with a Board of Trustees [advantageous]

• Understanding of Charity Commission and Companies House reporting requirements

• Project and/or professional services experience

• Understanding of Charity Law

• Experience of working in the not-for-profit sector

• Understanding and experience using the Charity Governance Code

• Experience in working with Charity SORP

• Legal experience – as so far as they can scrutinise and review basic contracts and their revenue recognition requirements and VAT implications

• Strategic and forecasting experience

At Yeldall Manor, we have been helping men overcome drug and alcohol addiction for 50 years through our residential rehabilitation programme and Christian recovery community. 

We are looking for a committed Christian leader to join our Senior Leadership Team as Head of Facilities & Estate. This is a unique opportunity to combine practical leadership, strategic oversight and Christian ministry within a charity that transforms lives every day.

The Yeldall estate is far more than a collection of buildings. It is the environment where men begin their recovery journeys, encounter hope and develop the foundations for a new future. As Head of Facilities & Estate, you will lead the teams responsible for maintaining, developing and enhancing our facilities, ensuring that our buildings, grounds, services and resources support the delivery of our mission for years to come.

This role is ideal for an experienced manager who can think strategically, lead people effectively and take a hands-on approach when needed. You will oversee maintenance, estates, catering, housekeeping, IT and the Coach House operation, while helping shape the future development of the Yeldall Manor site.

Benefits

• 25 days annual leave plus bank holidays, rising to 30 days after 3 years' service
• Company pension
• Employee Assistance Programme (EAP)
• Death in service benefit
• Meals provided whilst on site
• Opportunity to contribute at Senior Leadership Team level
• Ongoing training and professional development

What will you do?

• Provide leadership and strategic direction for all facilities and estate functions across Yeldall Manor.
• Lead and develop a multidisciplinary team including maintenance, estates, catering, housekeeping, IT and Coach House staff.
• Work closely with the CEO and Senior Leadership Team to support organisational growth and development.
• Develop and implement plans for estate improvement, refurbishment projects and future building developments.
• Oversee maintenance programmes to ensure buildings, grounds and facilities are safe, welcoming and fit for purpose.
• Manage relationships with contractors, suppliers, utilities providers and professional consultants.
• Lead procurement processes, contract management and stock control systems.
• Ensure compliance with health and safety legislation, fire safety requirements and organisational policies.
• Oversee fleet management, ensuring vehicles are maintained, insured and operated effectively.
• Support the development and delivery of security measures across the estate.
• Manage departmental budgets and ensure resources are used effectively and sustainably.
• Contribute to the wider leadership, vision and Christian life of the organisation.
• Support residents through positive engagement, encouragement and the modelling of Christian values.
• Participate in worship, prayer meetings, fellowship events and other aspects of Yeldall Manor's Christian community life.

What are we looking for?

• Significant experience of facilities, estates, property or asset management.
• Experience of managing building maintenance, refurbishment projects and contractor relationships.
• Strong leadership experience, including managing and developing staff and teams.
• Experience of health and safety management and regulatory compliance.
• Experience of procurement, supplier management and contract oversight.
• Excellent project management, organisational and problem-solving skills.
• Strong communication and relationship-building abilities.
• Ability to think strategically while remaining practical and solutions-focused.
• Financial awareness, including experience of managing budgets.
• Ability to prioritise multiple projects and work effectively under pressure.
• A proactive approach with the confidence to take initiative and drive improvements.
• Full UK driving licence.
• Demonstrated commitment to the Christian faith, ability to encourage others in their faith and able to support the Yeldall Basis of Faith, Ethos Statement and values.

About You

You are an experienced leader who enjoys creating environments where people can flourish. You are equally comfortable discussing long-term estate development plans with the Board of Trustees as you are solving practical day-to-day operational challenges.

You will be someone who naturally builds effective teams, develops positive relationships with contractors and stakeholders, and brings a solutions-focused mindset to complex problems. You recognise that high-quality facilities play a vital role in delivering excellent care and support, and you take pride in maintaining standards of excellence.

Most importantly, you will have a genuine passion for Yeldall Manor's mission and a desire to use your gifts, skills and experience to help men affected by addiction find hope, recovery and transformation.

As a Christian charity, we bring our faith to the work we do and the men we work with, so you will be someone with a deep-rooted Christian faith, able to inspire others in their own faith journeys, seeking the guidance of the Holy Spirit in all key decisions. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

Our Christian Ethos

Yeldall Manor is a Christian faith-based charity and recovery community. We welcome applications from people who are committed to our Christian ethos and values and who are willing to actively contribute to the Christian life of the organisation.

Safeguarding

Yeldall Manor is committed to safeguarding and promoting the welfare of vulnerable adults. The successful applicant will be required to undergo an Enhanced DBS check due to the nature of the role.

About Yeldall Manor

For over five decades, Yeldall Manor has supported men seeking freedom from addiction through a structured residential rehabilitation programme, therapeutic support, work-based activities and Christian community life. We are passionate about seeing lives transformed and are looking for people who share our commitment to recovery, compassion and hope.

This role offers the opportunity to combine faith, leadership, practical expertise and vision in a setting where your work will directly contribute to changing lives.

Role: Head of External Relations
Salary Band: £40,000 - £65,945 gross per annum
Contract: Permanent
Hours: Full Time
Location: Woodstock, Oxfordshire. We value in-person collaboration and this role is primarily office based, with flexibility available where appropriate and regular travel across the UK.

About Us

Plunkett UK is a national charity supporting people in rural areas to set up and run successful community-owned businesses. These businesses, from shops and pubs to woodlands and farms, provide vital services, create local jobs, strengthen rural economies and bring people together. We've championed community ownership for over 100 years because it delivers thriving, inclusive and resilient places.

About the Role

We're looking for an ambitious and strategic Head of External Relations to lead delivery of Plunkett UK's Stronger Movement strategic priority, helping to grow our visibility, influence, membership and external relationships.

This is a senior leadership role with a particular focus on strengthening our communications and marketing. You'll help ensure Plunkett's impact, expertise and role within the rural community business movement are better understood by community businesses, funders, policymakers, corporate partners and other key stakeholders. Working closely with the Chief Executive and leading a multidisciplinary team, you'll develop compelling communications, build our profile and ensure our voice is heard where it matters most.

You'll also lead the development of our membership strategy, helping us strengthen and grow the rural community business movement, while providing strategic oversight of our policy, public affairs and research work. The role offers an exciting opportunity to shape how Plunkett is perceived externally, build influential relationships and contribute directly to the organisation's long-term sustainability and impact.

The successful candidate should have the following skills and attributes:

• A strategic communicator – able to turn complex ideas into clear, persuasive and memorable messages.
• Marketing-minded – focused on audiences, positioning, reach and converting awareness into action.
• Creative and proactive – bringing ideas, energy and momentum rather than waiting for direction.
• A strong leader and coach – able to inspire colleagues, build confidence and create ownership.
• Collaborative – comfortable working across teams and through other managers to achieve shared goals.
• Commercially aware – able to connect external relations activity with membership growth, partnerships, fundraising and wider organisational sustainability.
• Politically astute – confident operating with senior stakeholders while maintaining Plunkett’s independence and apolitical stance.
• A relationship builder – able to develop trusted relationships with members, funders, policymakers, partners and suppliers.
• Accountable – committed to Plunkett’s principle of listening first and acting second, using evidence and insight to guide decisions.

Closing date for applications: 9am on Monday 28 September
Interview date: In person w/c 5 October

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to Equity, Diversity and Inclusion (EDI) and our approach goes beyond ‘protected characteristics’ to thinking more broadly about inclusion. Every individual will think and feel differently and we believe that these differences should be embraced, and individual needs taken into account. Additionally, the makeup of the rural communities we work with leads to their own particular diversity and exclusion challenges and opportunities compared to urban areas. Our commitment to EDI, both internally and externally, has been tailored to Plunkett and the communities we serve.

No agencies please.

Registered Charity: 313743

We are looking for a dynamic, technically skilled Head of Evaluation to play a senior role in shaping and delivering Youth Futures’ evidence strategy.

You will lead a team of Evidence and Evaluation Managers and oversee a portfolio of complex evaluations, helping us generate credible, useful evidence about what works to support marginalised young people into good work.

• Reporting to the Deputy Director of Evidence and Evaluation, you will be responsible for ensuring high-quality delivery of a portfolio of complex impact evaluations.

• You will have a sound understanding of youth employment and/or skills and design evidence-generating projects in a complex field that includes partners from national and devolved government, the third sector and employers.

• You will manage a team of Evaluation Managers, supporting their development while delivering projects that inform Youth Futures’ strategic goals.

This is an opportunity to shape some of the most important evidence being generated on youth employment in England. The role suits someone who enjoys combining technical evaluation expertise with leadership, judgement and collaboration, and who wants their work to influence real decisions about how services, funders and policymakers support young people.

We currently operate a hybrid model of two-days per week in the office and three-days from home.

Please download our recruitment pack for more information on this opportunity. To apply, please visit our website.

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.

Head of Policy and Communications

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Head of Policy and Communications 

Location England

£58,212 per annum (pro rata for part time) 

Ref: 114REC 

Part Time - 21 hours per week – we are happy to talk flexible working 

Base: Home based/hybrid, in or commutable to London 

Contract: Maternity Cover 

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region. 

ABOUT THE ROLE 

Team: Strategy and Engagement/ Policy and Communications 

As the Head of Policy and Communications you will lead our policy, communications and influencing work in England, helping to increase support for walking, wheeling and cycling. As a key member of the Policy and Communications leadership team, you will raise the profile of Walk Wheel Cycle Trust, strengthen engagement with supporters and influence decision-makers to create positive change. 

Working closely with senior leaders, you will shape political strategy, develop clear and compelling messages, and build strong relationships with policymakers, partners and stakeholders. You will use evidence, insight and collaboration to influence national policy and help deliver our UK-wide goals. 

This is an exciting opportunity to drive real change by championing healthier, greener and more accessible journeys for everyone. 

What You’ll Be Doing 

• Lead our influencing work with the UK Government and coordinating that with our influencing work with the other three nations, government agencies, mayors and regional policymakers.

• Build trusted relationships with UK Government policymakers and partners who share our goals. 

• Provide strategic advice to the charity’s senior leaders on communications and political risks and opportunities. 

• Lead our UK-wide and England focused media and communications team, building and protecting the charity’s reputation. 

• Working with the Head of Brand and Marketing to plan and implement our supporter engagement campaigns. 

This role is ideal for someone who enjoys leading both communications and public affairs for a cause, working with others internally and externally to achieve positive change. 

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• Extensive experience influencing the UK Government, and the ability to provide strategic advice to senior leaders on political and communications risks and opportunities. This is the most important experience to be successful in this role. 

• Experience working in coalition with other external partners to achieve policy and communications goals. 

• Ability to build positive profile in the media and protect reputation in a crisis. 

• Excellent communication and influencing skills. 

• Successful leader of a multi-disciplinary policy and communications team. 

• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.

LIVING OUR VALUES 

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are: 

Always Learning – curious, open‑minded and committed to continuous improvement. 

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. 

Taking Ownership – proactive, responsible and empowered to make things better. 

Delivering Together – collaborative, transparent and motivated by shared success. 

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

WellbeingSupport 

• 28 days’ leave per annum plus bank holidays for full-time employees 

• Option to buy an extra week of annual leave (pro-rata for part-time employees) 

• Paid volunteer days to support causes you care about 

• Free, confidential support service available 24/7 

• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

FinancialBenefits 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays. 

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 

• Bike, computer and season ticket loans 

• Discount benefits 

• London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London). 

• Death in Service benefit – 3 x annual Salary 

Family FriendlyPolicies 

• Enhanced maternity and paternity pay 

• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 13 September 2026 

• Interviews will be held via Microsoft Teams during the week of 05 October 2026. To apply, please complete our online application form. 

• We actively welcome applications from people of all backgrounds, particularly those underrepresented in our workforce, including people of colour and candidates with disabilities. Adjustments are available throughout the recruitment process. 

• Adjustments are available throughout the application process.