Head of community services jobs
This is an opportunity to help shape one of the UK's most ambitious youth development charities as we move from a founder-led organisation to a nationally recognised institution. The successful candidate will help build the systems, culture and capability that will enable 20/20 Levels to scale its impact over the next decade.
This role owns the 20/20 Levels brand and turns it into growth. It leads the Branding, Marketing & Communications stream of our 2026–2028 strategy: one consistent brand narrative across our 'in real life' and online presence, youth-centred storytelling that puts young people and alumni at the centre of every touchpoint, and a structured content operation that reduces our reliance on agencies and on CEO visibility.
The 'Commercial' half of the role is focused on our income-generation mandate. Our income strategy commits us to building unrestricted income, and this role builds the engine: tiered sponsorship propositions and renewals, a consultancy pipeline, licensing and digital products, monetised research and insights, and the commercial forecasting that makes this income plannable working hand in hand with the Business Development function, which leads the employment partner sales pipeline.
WHAT YOU OWN
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Brand strategy : positioning, narrative, visual identity and brand architecture.
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Marketing budget : the full branding, marketing and production budget, including agency and freelance spend.
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Communications calendar : the master content and communications calendar across all channels.
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Brand governance : brand guidelines, approval standards and their enforcement across the organisation.
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Commercial propositions : sponsorship packages, consultancy offers, licensing and digital products.
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Reputation & PR : media strategy, press activity, awards and crisis communications.
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Marketing technology stack : the tools used for content, email, social, analytics and campaign management.
KEY RESPONSIBILITIES
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Brand & Messaging ~ Extend and enforce our digital brand guidelines (with agency input), aligning tone, visuals and youth-centred storytelling across every channel so participants, alumni and mentors are visible at all touchpoints.
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Content & Engagement ~ Build and run a structured master content calendar across all channels, replacing high-volume unstructured output with purposeful, story-led content.
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Reputation, PR & Research ~ Lead the PR and awards strategy: targeted press activity, quarterly media features and two award submissions per year.
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Partner Network (Corporate & Commercial) ~ Design the 20/20 Levels Partner Network proposition, intentionally articulating what partners and mentors give and receive, to strengthen commitment, retention and long-term reciprocal relationships across all partner types.
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Commercial Development & Unrestricted Income ~ Design and package tiered corporate sponsorship propositions with clear, differentiated value for partners at each level.
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Employer Brand ~ Worrking with the Chief of Staff to develop the employer value proposition, recruitment pack and employer presence (LinkedIn, Glassdoor) to support recruitment of staff, facilitators and mentors as the organisation grows.
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Team Leadership & Budget ~ Lead and develop the brand and content team, including recruitment, task allocation, coaching and performance management.
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Evaluation & Reporting ~ Track performance against strategy targets using Impact Hub data and platform analytics, and report quarterly to senior leadership and the board on achievements, risks and opportunities.
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Organisational Leadership ~ Contribute to organisational strategy, annual planning and budgeting as a member of the Senior Leadership Team.
Read the full Job Description attached to see the full Key repsonsibilites, Person specification and 12 month success metrics.
20/20 Levels is a social mobility organisation dedicated to empowering black and racially underrepresented young people to maximise their potential.



The client requests no contact from agencies or media sales.
The Bevan Foundation is seeking a Head of Policy (Poverty) to lead its high impact team and to deputise for the CEO whilst the current post holder is on maternity leave.
Could you lead the Bevan Foundation in its mission to end poverty in Wales?
About the Bevan Foundation
The Bevan Foundation is Wales’s most influential think tank. We create insights, ideas and impact that help to end poverty and inequality. Over recent years the Foundation has helped secure real and lasting change for people across Wales, from universal free school meals for primary pupils to increases in Education Maintenance Allowance. We’ve built a reputation for trusted, evidence-based insights and ideas that influence decision-makers and improve lives.
About the role
The Bevan Foundation has an exciting opportunity within its high impact policy and research team. This is a unique opportunity to make a contribution to our programme of work and to develop ideas to solve poverty. The post holder will also deputise for the CEO providing an opportunity to contribute to the development of the organisation’s strategic direction.
About you
You will have expertise in Welsh policy and politics, as well as an excellent research and analytical skills, superb communications skills and an ability to develop innovative solutions.
Key terms
This is a fixed-term maternity cover position for an anticipated period of 12 months.
The current post holder works four days a week. The Foundation may consider appointing someone for a full working week and this is something that could be discussed at interview.
The full time equivalent salary for this post is £51,519 – £57,980. The expectation is that the candidate would normally be appointed at the bottom of the scale.
We work in a hybrid way, with staff expected be office-based for two to three days a week and to attend monthly in-person team meetings. The Foundation’s offices are in Merthyr Tydfil. We are also open to discussing remote working within Wales for the right candidate.
We would also welcome applications from individuals seeking a secondment opportunity, subject to agreement from their current employer.
Application information can be found in the Job Specification added below.
The client requests no contact from agencies or media sales.
Help shape the future of teacher development by connecting schools, trust and educations leaders with our programmes that supports great teaching, strong leadership and better outcomes for pupils.
At the National Institute of Teaching (NIoT), we believe teaching is a fundamental societal good, a privilege and a responsibility. Our mission is to improve the quality of teacher and leader development across the system, supporting schools and trusts to build the expertise, confidence and capacity that children and young people deserve. We are now looking for an ambitious and relationship-driven Associate Head of Partnerships to join our South and West campus teams, working across the Birmingham and Bristol areas.
This is an exciting opportunity to play a leading role in growing and strengthening partnerships across a diverse and dynamic region. You will help connect schools, trusts and education leaders with programmes that support excellent teaching, leadership and professional development, ensuring that our work has meaningful and lasting impact in classrooms.
The role is hybrid, with the opportunity to work from home and from one of our campuses. It will be based at either of the South West Campus', either the NIoT’s newly refurbished Birmingham campus at Oasis Woodview (B15 2HU) or to our Bristol campus, currently based at The Greenway Centre, Southmead (BS10 5PY).
The number of days spent on campus and/or visiting schools will vary during the year, with fewer days typically required during school holidays and more during key periods of term-time delivery. On average, this is likely to be around one to two days per week. Applicants should live within a commutable distance of either the Bristol or Birmingham campus and be prepared to travel across the wider region, with travel expenses claimable in line with the NIoT’s expenses policy. The NIoT also brings colleagues together for an annual all-staff away day, which all staff are expected to attend, and which usually includes an overnight stay.
As Associate Head of Partnerships, you will lead partnership activity across the region, helping us recruit schools and trusts to the full range of our core programmes, including Initial Teacher Education, the Early Career Framework and National Professional Qualifications. You will nurture and deepen relationships with existing partners, including schools, trusts and our network of Associate Colleges, while also identifying and developing new partnerships that respond to regional need.
You will also help maximise the regional potential of NIoT’s national programmes, our growing research activity and the future opportunities created as we move towards full Degree Awarding Powers. This includes championing the value of working with the NIoT, listening carefully to the needs of schools and trusts, and ensuring that our partnerships are purposeful, responsive and rooted in shared ambition for the education system. The role will line manage our Regional Recruitment Manager and ITE Administrator, both based at the Bristol campus. In January 2028, our Bristol campus will move to a new, purpose-built site in the heart of the city at Oasis Academy Temple Quarter, creating further opportunities to extend our regional impact.
We are looking for a confident networker, communicator and problem-solver who enjoys building trusted relationships with senior education stakeholders and leading a small, committed team. You will join the South and West senior leadership team: a close-knit, supportive and highly motivated group working together to achieve ambitious regional goals.
Essential criteria:
- A commitment to the aims of the National Institute of Teaching
- Ability to maintain relationships, influence and negotiate at a strategic level
- A pro-active, entrepreneurial approach and the ability to thrive in a fast-paced environment
- Excellent customer service, putting our stakeholders at the heart of our decision making, resulting in greater customer loyalty and retention and a strong reputation in the marketplace
- Understanding of the regional and national education landscape and the ability to apply context to gain trust and credibility
- Senior leadership experience within a school or senior education leadership experience
Desirable criteria:
- Line management experience
- Hold Qualified Teaching Status
- Communications and marketing experience
- Strong data interpretation skills
- An established education network across the South and West.
Key benefits:
- Generous annual leave – 27 days’ holiday a year (plus 8 bank holidays), rising to 33 days after five years’ service.
- Flexible working – we offer flexible start and end working times, with hybrid working in place for all roles.
- Pension - Entry to the Local Government Pension Scheme.
- Salary sacrifice schemes – we offer salary sacrifice schemes for bikes, cars and tech!
- Lifestyle benefits – We offer discounts on gyms, cinema, retail and much more!
- Parenthood leave – We offer above the statutory minimum for maternity, adoption and paternity leave.
- Working environment – We have a stimulating, supportive and rewarding working environment with a dedicated team of like-minded professionals.
- Support: Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters.
- Development: We fully support the development of our staff and ensure that you have a high level of continuous professional development.
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
If you are excited by the opportunity to strengthen teacher and leader development, grow meaningful partnerships and contribute to work that reflects the privilege and responsibility of teaching, we would be delighted to hear from you.
Please visit our vacancies page for more information and to apply.
Closing date: 26 August 2026.
First interviews: 8/10 September 2026 (on Teams).
Second interviews: 17 September 2026.
Please note that applications should be written by the candidate. Where we have reason to believe that an application has been generated or substantially written by artificial intelligence, we reserve the right to reject it.
We reserve the right to close this vacancy early if we receive a high volume of applications.
Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.
This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.
Job Title: Psychosocial Services Operational, Quality and Education Lead
Salary: £46,400 to £48,800 per annum (pro-rata of full time equivalent £58,000 - £61,000)
Team: Psychosocial Services
Hours: Full Time, 30 - 37.5
Contract Type: Permanent
Location: Shooting Star House Hampton and Christopher’s Hospice Guildford
This is a new senior role, which will support and enable our Psychosocial Services for families at Shooting Star Children’s Hospices. We are looking for an arts therapist, psychotherapist, paediatric clinical psychologist or counsellor with management and service development experience in areas of quality and education.
About the role
This role will focus on ensuring our care is a safe as it can be, and the best that children and families can receive. The PSOQE Lead will help us to continue to develop our governance, our psychosocial education pathway and wellbeing support for our people. The role includes day-to-day clinical oversight of the teams, and of families in crisis.
Where service need allows, the PSOQE will have a small clinical caseload, proportionate to the post holder's professional background and area of expertise, ensuring continued clinical credibility, visibility and direct engagement with families.
The PSOQE Lead will be part of our Psychosocial Leadership Team and will act as a deputy to the Head of Psychosocial Services.
At Shooting Star we have an award-winning model of psychosocial care, which at its very core is focused on accessibility and inclusivity, making it as easy as possible for those facing the devastating death of a child, to receive the care they need. It is delivered by a passionate, multi-disciplinary team of social workers, family support workers, counsellors, events team and physio, arts, trauma and complementary therapists. We are a compassionate, forward-thinking, creative and courageous team who strive for the very best for families.
About you
We’re looking for a professionally qualified and registered senior clinician with strong experience of working with children, young people and families, who can provide compassionate leadership across psychosocial services. They will bring expertise in trauma, bereavement, safeguarding, mental health risk and service development, and be able to strengthen practice, quality, education and outcomes through collaborative, inclusive and evidence-informed leadership.
This is a post based at both hospice sites in Hampton and Guildford.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Mental Health First Aiders
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Closing Date: 27/08/2026
Interview Date: 07/09/2026
We believe every life-limited or dying child and their family should have the opportunity to make every moment count and get the support they need.
The client requests no contact from agencies or media sales.
The Head of Fundraising will work closely with our Chief Executive and will be responsible for developing and delivering a strategic fundraising programme that generates sustainable income and supports the organisation's growth aligned to ambitions. As a member of the senior leadership team, the postholder will provide strategic direction, lead fundraising initiatives across multiple income streams, build high-value partnerships and embed a culture of fundraising and income generation across the Trust, helping teams understand their role in supporter engagement and income growth.
The role will oversee all fundraising activity, including major donors / sponsors, corporate partnerships, individual giving, community fundraising, legacy giving, and fundraising events. The postholder will also have responsibility for overseeing and working closely with the Communications and Marketing team to shape compelling cases for support and ensure our impact is clearly communicated to supporters and partners.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Us
We are a values-led Social Enterprise CIC based in Aldgate, London, providing shared finance services to a growing client base of charities, CICs, and purpose-led organisations. Our services include bookkeeping, management accounts, payroll, VAT returns, and year-end financial accounts and Corporation tax.
Purpose of the post
We are seeking a capable and motivated Shared Services Accountant to help deliver high-quality finance services across a varied client portfolio. The role is ideal for someone with bookkeeping experience who wants to apply their skills in a mission-driven environment. It offers flexible hybrid working, combining remote work with time in our Aldgate office.
Role Overview
You’ll manage day-to-day bookkeeping and financial tasks for a range of clients, taking accounts to trial balance, supporting the production of management accounts, and handling VAT and payroll duties. You will work across platforms including Xero, QuickBooks, and Sage Payroll, and be a key part of our collaborative shared services team
Key responsibilities
- Maintain accurate financial records and ledgers for multiple clients
- Process purchase and sales invoices, journals, and bank reconciliations
- Prepare books to trial balance and assist with monthly management accounts
- Submit accurate VAT returns in line with HMRC deadlines
- Run payroll using Sage Payroll, including pension submissions
- Prepare and post journals (accruals, prepayments, depreciation)
- Maintain and reconcile fixed asset registers
- Respond promptly to client queries and provide excellent service
- Support the preparation of year-end accounts and audit documentation
- Contribute to improvements in finance systems and processes
- Liaise with colleagues to ensure effective delivery of shared finance services
Position in the organisation:
· The post holder will be required to work closely with Head of Finance and Group CFO
· The post holder will be required to liaise at senior levels externally
· The post holder will report to Head of Finance and Group CFO
General duties and key responsibilities:
· Support SEUK’s wider programme of activities where necessary, undertaking other duties as required
· Maintain commercial confidentiality about SEUK and partners’ activities
· Ensure the implementation of SEUK’s Code of Conduct, Health and Safety policy and Equal Opportunities policy in all areas of the work
· Attend training courses or take part in additional aspects of SEUK’s work that are relevant to the work as decided in conjunction with Head of Finance
· Ensure that all activities for which this post is responsible are carried out in accordance with SEUK’s policies, to the highest ethical standards and in accordance with legal requirements, best practice and external guidelines
· Service own administrative needs, maintain transparent and up to date digital records of work
· Act as an ambassador for SEUK as appropriate
KPIs
· SLA Adherence: Ensure all client deliverables (e.g. payroll, VAT returns, supplier payments, month-end accounts) are completed accurately and on time, in line with each client’s specific SLA timetable.
· Timetable Management: Maintain and regularly update a shared timetable tracking all monthly, quarterly, and annual deadlines across clients.
· Transaction Accuracy: Maintain a <1% error rate across processing tasks including payroll, supplier payments, and VAT returns.
· Month-End Delivery: Complete month-end accounting tasks for each client within their agreed reporting timelines.
· Query Resolution: Respond to client finance queries promptly, aiming to resolve 90% within 3 working days.
· Client Satisfaction: Achieve high satisfaction ratings from clients through reliable, responsive service delivery.
· Process Improvement: Identify and contribute to at least 2 service improvements or efficiency initiatives per year.
Terms and conditions
- Permanent full-time post – 4-5 days, 28-35 hours a week.
- Family friendly, flexible/Hybrid working
- Salary – negotiable based on experience & qualifications
- Leave entitlement: 25 days plus bank holidays
- Location: London (Aldgate)
- £200 personal development
- A six-month probationary period would apply
- Employers - 6% Pension Scheme or Salary Sacrifice Scheme
The client requests no contact from agencies or media sales.
Help us achieve our vision that fewer people die by suicide.
We're looking for an experienced and commercially minded finance leader to join Samaritans as our Head of Financial Planning & Analysis. This is a unique opportunity to play a key role in supporting strategic decision-making across the organisation, leading financial planning, forecasting and reporting, while helping ensure we can continue delivering our life-saving work.
Reporting to the Executive Director of Corporate Services and working closely with senior leaders across the charity, you'll provide expert financial insight, lead a high-performing team, and drive innovation and continuous improvement across our finance function.
Contract terms:
- £75,000 (FTE) per annum, plus benefits
- Fixed Term Contract (12 months)
- 35 hours per week (full time)
- We are passionate about flexible working, talk to us about your preferences
- Hybrid, linked to our Ewell (Surrey) office
- We value meeting in person and working collaboratively. Finance team members are encouraged work from the office one day per week.
- 28 days annual leave, plus bank holidays (pro-rata)
What you'll be doing:
As Head of Financial Planning & Analysis, you'll lead our FP&A team and oversee the organisation's financial planning cycle, management reporting, forecasting and financial modelling activities. You'll be a trusted adviser to senior stakeholders, providing commercial insight and helping leaders make informed decisions that support our strategic objectives.
You'll also be a member of the Senior Leadership Group, contributing to organisational planning and helping shape the future direction of the finance function. Alongside your strategic responsibilities, you'll oversee both the Management Accounts and Accounts Payable & Receivable functions, ensuring robust financial reporting, controls and processes are in place.
Key responsibilities
- Leading the organisation's budgeting, forecasting and financial planning processes.
- Providing strategic financial insight and partnering with senior leaders to support decision-making.
- Delivering financial modelling, scenario analysis and business case support for key projects and initiatives.
- Overseeing management reporting and ensuring accurate, timely financial information across the organisation.
- Leading and developing a high-performing finance team, fostering collaboration and continuous improvement.
- Driving financial capability, commercial awareness and strong financial management across the business.
- Supporting Board, Finance Committee and senior leadership reporting through clear, insightful analysis.
- Ensuring robust financial controls, processes and systems that support organisational effectiveness.
What you’ll bring:
Essential
- A professional accounting qualification (ACA, ACCA, CIMA, CIPFA or equivalent) with significant post-qualification experience.
- Extensive experience across financial planning and analysis, including budgeting, forecasting, management reporting and financial modelling.
- Proven experience leading organisation-wide budget-setting and financial planning processes.
- Strong leadership skills with experience developing and motivating high-performing teams.
- The ability to engage, influence and challenge senior stakeholders through clear, evidence-based financial insight.
- Excellent analytical and commercial awareness, with confidence interpreting complex financial data and translating it into meaningful recommendations.
- Advanced Excel skills and experience using financial planning and reporting systems.
- Outstanding communication and relationship-building skills, with the ability to work effectively across a diverse range of stakeholders.
- Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.
Desirable
- Experience within the charity or not-for-profit sector
- Knowledge of VAT, Corporation Tax, procurement or project management
For full details, please see the Job Description and Person Specification
Why Samaritans?
At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.
We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.
We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.
Apply now
If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to answer some short application questions and to upload your CV and cover letter addressing key points in the job description.
If you require adjustments at any stage of the recruitment process, please let us know.
Applications close: midnight on 1st September 2026
1st stage interviews (online): w/c 14th September
2nd stage interviews (in person): tbc
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
As Head of Initial Training, you will lead a committed training team and play a key role in ensuring that our formation, teaching and equipping enable Evangelists and Pioneers to thrive in a rapidly changing church and mission context. You will bring together theological education, creative teaching, formation and practical mission, ensuring that our training remains both academically robust and deeply rooted in the realities of ministry.
This is a role for someone who is passionate about developing people, confident in leading teams and excited by the possibilities of theological education and digital pedagogy. You will need to be an excellent communicator and teacher, able to inspire others, build strong relationships and lead with both vision and practical focus.
Please see the job pack for the full job description and person specification.
Salary: £47, 467 per annum
Hours: 37.5 hours per week with some weekends and flexibility as required for Training weekends and other relevant requirements.
Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.
Annual Leave: 25 days, plus Bank Holidays (total 33 days)
Contract:Full-Time, Open Ended
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Application Deadline:9am on Friday 18th September 2026
Interview Date: Thursday 1st October 2026, Sheffield
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To apply, please download and complete a Faith Based Application Form for this post. When you are ready to submit your application, please upload a copy on the Jobs page of our website.
We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Head of Operations
Responsible to: CEO
Hours: 35 hours per week
Salary: £45,000 - £48,000 FT (depending on experience and qualifications)
Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP and Tottenham Hale, N17 9FU) + other locations if required
Contract: Permanent (subject to continuation of funding)
Please Note: Enhanced DBS check will be required
JOB OVERVIEW
Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you want to use your operational management experience to have a tangible impact in the community? This is an exciting opportunity for an experienced team leader looking to take on a meaningful new career challenge to join the Brent Irish Advisory Service (BIAS) as Head of Operations.
The Head of Operations oversees all of BIAS’s projects, managing a small, high-performing team of project coordinators and frontline advice and community-support staff to ensure that we provide the highest-quality service to our clients. You will need to have demonstrable team-management experience, strong people and communication skills, and a willingness to take a hands-on approach to project delivery, along with excellent organisational and strategic abilities to ensure that projects are delivered sustainably, effectively and efficiently.
In 2025, BIAS expanded its successful Brent-based advice service and active ageing clubs into Haringey borough. The Head of Operations will take the lead on further building and developing the new services in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal service-user base.
This is a key role within the BIAS senior leadership team, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.
KEY WORK AREAS AND MAIN DUTIES
Staff management
- Manage a team of five project coordinators and five front-line staff to ensure effective delivery and monitoring of BIAS’s core welfare and housing advice, active ageing, volunteering and befriending projects, which support over 900 people per year.
- Manage HR procedures, including employment contracts, probation assessment, leave administration, staff supervision, performance management and exit procedures.
- Conduct recruitment procedures where needed, and supervise the onboarding process for new joiners.
- Oversee training and development needs and budgets.
- Ensure good teamwork and lines of communication between staff, including by chairing regular staff meetings.
- Create a positive working environment in which equity and diversity are promoted and staff can do their best.
Project management
- Project-manage the further development of new advice and active ageing services in Haringey borough.
- Take the lead on promotion and marketing of BIAS’s services, including by representing the charity to partner organisations and at external events.
- Contribute to the organisation and running of regular community and fundraising events.
- Deputise for the Advice Services Manager where needed, supporting the welfare and housing advisers with complex casework, forward planning and client management.
- Support the Active Ageing Coordinators and volunteer teams wherever needed with the day-to-day running of the active ageing clubs.
Quality and service delivery
- Oversee quality-assurance procedures in line with the Advice Quality Standard (AQS), and spearhead biannual renewal of BIAS’s AQS accreditation.
- Oversee running of BIAS’s volunteer project in line with the Investing in Volunteers quality accreditation standards.
- Serve as internal data protection officer, monitoring GDPR compliance, managing risk and responding to any potential data breaches.
- Serve as BIAS safeguarding lead, ensuring that safeguarding policies and training are kept up to date, and that all safeguarding concerns are appropriately addressed.
- Work with the Fundraising and Communications Manager to administer the BIAS website and implement BIAS’s social media strategy.
- Administer BIAS’s IT and client management systems (Microsoft 365, SharePoint, BrightHR, Lamplight CRM), coordinating training, updates and troubleshooting.
Operational leadership
- Advise the CEO on all staffing and service-delivery issues.
- Monitor and report on service delivery, including through monthly advice and volunteer-project reports, quarterly Board reports and regular funder reports.
- Carry out regular reviews of BIAS’s annual business plan, risk register, five-year strategy and internal policies and procedures, providing recommendations to the CEO and Board of Trustees on strategic direction.
- Research and secure funding from grant-making organisations, ensuring BIAS’s future financial sustainability.
- Work closely with the Finance Manager and CEO on budgeting, grant monitoring, cashflow and financial authorisation.
These are the basic duties required of the Head of Operations. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.
Candidates must be eligible to work in the UK. This role will be based in our advice offices and club venues in Willesden and Haringey but there may be some options for flexible working (e.g. one day per week from home). Occasional evening or weekend work may be required.
ABOUT BIAS
BIAS is a local charity which has supported England’s largest Irish community in Brent for almost fifty years. We deliver our support through our welfare and housing advice service, our active ageing clubs, our volunteer project and our befriending scheme. We raise over £2 million in extra income for the most vulnerable and disadvantaged every year and have over 7000 attendances at our club services. BIAS has recently expanded into Haringey borough and has exciting plans to further develop its project scope and geographical reach, supported by sustainable and diversified grant funding, including from Ireland’s Emigrant Support Programme.
HOW TO APPLY
To apply, please submit a CV and cover letter. The deadline for applications is 29th August 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.
The client requests no contact from agencies or media sales.
£36,250 - £39,500 per year
Permanent, Full Time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
Help us make it easier for men affected by prostate cancer to access the support they need, when they need it most. In this new role, you’ll develop and grow new referral and signposting pathways into Prostate Cancer UK’s services, working with NHS clinicians, Trusts and partner organisations to ensure more men and their loved ones get the right support at the right time.
You’ll build strong relationships across healthcare, charities and local services, identifying opportunities to connect people with our support services and putting the right operational and governance arrangements in place to make these pathways successful and sustainable.
Working closely with colleagues across the organisation, you’ll test and improve innovative approaches, using data and insight to understand what works best. You’ll play a key role in shaping future service delivery, ensuring our support reaches more people who need it.
This is a fantastic opportunity for someone who enjoys partnership building, innovation and using evidence to create meaningful change for people affected by prostate cancer.
What we want from you
We’re looking for someone with experience working across the UK health system and a strong understanding of cancer care, patient pathways and the role these support services play in improving patient outcomes. You’ll need to be confident building trusted relationships with clinicians, NHS Trusts and partner organisations, and have the curiosity to spot opportunities and test new ideas turning them into meaningful solutions.
You’ll need to be data literate and comfortable using insight to measure impact, improve services and inform decision-making. An understanding of service improvement, health inequalities and the potential of technology to enhance service delivery will help you succeed in this role.
Most importantly, you’ll be a proactive collaborator who works well across teams, communicates with confidence and brings fresh thinking to challenges. Organised, self-motivated and able to manage competing priorities, you’ll be driven by making a difference and committed to creating an inclusive environment where everyone can thrive.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting the website via the apply button.
The closing date is Sunday 6th September 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 21st September 2026. We’re expecting the interviews for this role to be held online.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
The Head of Policy & Influencing is responsible for shaping and delivering the Foundation’s policy and influencing strategy within the Impact on Urban Health (IoUH) directorate. The role leads the development of parliamentary and government engagement strategies, ensuring a coordinated and impactful approach across multiple programme areas.
The Head of Policy & Influencing provides strategic oversight of all influencing work, guiding Policy & Influencing Managers and the Policy & Convening Manager, and advising colleagues on how to maximise policy impact. The role drives a unified urban health influencing strategy that aligns with the Foundation’s priorities and contributes to meaningful changes in policy.
The Head of Policy & Influencing builds and maintains strong relationships with stakeholders across government, the policy sector, and partner organisations, acting as a spokesperson and creating opportunities for collaboration. The role supports senior leadership with stakeholder engagement, oversees budgets and manages a team, while ensuring diversity, equity and inclusion are embedded in all influencing activity.
Key Responsibilities
- Develop and deliver our parliamentary and government engagement strategies across all our issue areas.
- Provide strategic oversight of programmatic influencing strategies developed by the Policy & Influencing Managers and Policy & Convening Manager, ensuring a coherent and complementary approach across all programmes.
- Lead on our cross-programme urban health influencing strategy.
- Provide high-level strategic advice to Heads of Programme and Portfolio Managers on programmatic influencing strategies and the development of influencing partnerships.
- Develop and maintain a broad range of stakeholder relationships, with a view to creating opportunities for us to partner on our influencing work and acting as a spokesperson for our work at external events.
- Support senior leadership with stakeholder engagement.
- Oversee budgets for our programmatic policy and influencing work.
- Deputise for the Director of Policy, Influencing & Communications as required.
- Line manage the Policy & Influencing Managers and Policy & Convening Manager.
- Bring a diversity, equity and inclusion lens to all our policy and influencing activity, and support cross-organisational work on diversity, equity and inclusion.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, abilities, and attributes
- Excellent interpersonal and networking skills at all levels.
- Enjoys working in places with a clear and ambitious mission, a matrix structure and ways of working that challenge the norm.
Knowledge, experience, and qualifications
- Significant experience working in public affairs and policy in a UK setting, with demonstrable impact on policy making in Westminster Parliament and/or the devolved administrations.
- Experience leading teams to deliver against impactful influencing strategies.
- Experience working across a broad policy brief, and the ability to develop expertise and familiarity with different policy areas quickly.
- Experience developing and managing budgets.
- In-depth understanding of the UK political environment and operation of Government.
- Expertise in public policy, ideally in issues relating to health equity or social justice.
Benefits
- Contributory pension
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Finance
Reports to: Chief Executive
Direct Reports: Finance and Business Administrator
Location: Remote – With some travel to attend meetings and events (mainly in London but also other project areas elsewhere in the UK)
Salary: £46,542 Pro Rata
Hours: 3-4 Days per week
About Alexandra Rose Charity
We should all be able to eat healthy food. But right now, healthy options cost more than twice as much as junk food. It’s getting harder and harder for people to put good food on the table. In fact, the poorest fifth of UK households would need to spend 50% of their disposable income to eat the UK Government’s recommended healthy diet. Access to a choice of high quality, culturally appropriate fruit & veg is an essential building block for our mental and physical health. We need to put this right.
We’re on a mission to give people access to their choice of fresh fruit & veg, in the heart of their community. At Alexandra Rose, we are proud to deliver a mix of practical, place-based projects and national advocacy to shape a fairer future, where everyone can afford and enjoy fresh fruit & veg with dignity.
If this aligns with how you see the world, and you want to use your skills and experience to help us build towards it, you’ll feel at home here.
About the role
We are looking for an experienced Head of Finance to help deliver our mission and support the growth and consolidation of the charity. As a member of our Senior Management Team, you will play a key role in implementing our new strategy as well as managing risk.
You will take overall responsibility for the organisation’s financial management, working closely with the Chief Executive and the Treasurer.
You will provide effective finance partner support to other functions within the charity to support its fundraising, operations and development.
You will also be responsible for the line management of the Finance & Business Administrator, working with the Chief Executive to both oversee and support the governance and compliance services function of the charity.
We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.
Interview Process: The selection process may include two interviews:
Please submit your CV together with a cover letter that clearly demonstrates how your skills, experience and knowledge meet the requirements set out in the job pack. Please note that applications will not be considered from candidates who have applied within the last 18 months.
N.B. Applications without a cover letter will not be accepted
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about creating positive opportunities for children and young people? Do you enjoy organising activities, building partnerships and helping families access the support they need?
Refugee Action Kingston (RAK) is seeking a dedicated and highly organised Youth Activities and Enrichment Coordinator to join our award-winning Bright Futures Children and Young People's Programme.
In this rewarding role, you will plan and coordinate engaging and inclusive educational, recreational and enrichment activities that help refugee and asylum-seeking children and young people build confidence, develop skills, improve wellbeing and feel connected to their local community.
Location: We have offices in Kingston Upon Thames, greater London.
Hours: 14 hours per week – 2 days a week* (including paid half-hour lunch break).
Salary: £12,740 (FTE £31,850) for 2 years.
Leave: 26 days per annum Pro Rata plus bank holidays.
Starting Date October 2026.
Responsible to Head of Services/Family Support and Supplementary School Manager.
*The peak activity periods for this role happen during school half-terms, which means extra hours will be required during these times. In return, we offer full flexibility with Time Off in Lieu (TOIL), allowing you to reclaim your time outside of busy half-term periods. Afterschool club is currently on Wednesdays and you will be expected to attend in person until 6pm.
Purpose of the Role
The Youth Activities and Enrichment Coordinator will play a key role in planning, coordinating, delivering and monitoring educational, recreational and enrichment activities as part of our award-winning Bright Futures Children’s and Young People’s Programme. Working closely with the Head of Services/Family Support and Supplementary School Manager, Primary Teacher, external partners and volunteers, the post holder will ensure the provision of engaging, inclusive and memorable opportunities. In addition, they will support the delivery of RAK Bright Futures After School Club and Supplementary School and contribute to education-related casework for children and young people and monitoring and evaluation of all above activity.
All staff are expected to adhere to the Equal Opportunities Policy of RAK at all times.
Refugee Action Kingston (RAK) is a well-established charity dedicated to supporting refugees and people seeking asylum from anywhere in the world who find themselves in the Royal Borough of Kingston and neighbouring boroughs. Since its foundation in 1991, RAK has been the main provider of direct services to refugees and people seeking asylum as well as promoting refugee rights.
RAK aims to support refugees through the process from their initial reception in the borough through to final integration into the local community in order to enable them to live a fulfilling life and become accepted and active participants in our local communities. We achieve this by accomplishing a variety of outcomes for refugee and asylum-seeking families through delivering a holistic service including advice, information, counselling, education, training, and assistance to access mainstream services and employment opportunities to help them rebuild their lives.
What we can offer you
· Work in a highly respected organisation punching above its weight – providing quality support to around 1300 individuals and families a year.
· A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers working to quality standards.
· Flexible working.
· A committed community in South West London that supports RAK through volunteering, sharing information about our work, and donations.
· Generous annual leave.
· Paid 30 minute lunch break if working 6 or more hours per day.
Our values
- Empathy: we put ourselves in the shoes of those we work with.
- Enterprise: we are innovative and resourceful in our approach to supporting refugees and people seeking asylum.
- Empowerment: we strive to empower our clients, helping them achieve their aspirations.
Key Responsibilities
- Research, plan and coordinate holiday activities, trips and workshops that promote learning, wellbeing, community engagement and social inclusion.
- Develop and maintain relationships with activity providers, venues, schools, community organisations, cultural institutions and other partners to secure and coordinate activities, trips and enrichment opportunities.
- Manage invitations and registrations. Communicate with families regarding activities, permissions, travel arrangements and other relevant information.
- Organise the provision of lunches and refreshments through partnerships with local organisations and suppliers. Ensuring compliance with relevant food hygiene standards.
- Track project expenditure, process invoices, reconcile activity-related expenses, and maintain accurate budget records.
- Maintain records of attendance and activities. Administer questionnaires to monitor outcomes and obtain feedback to support evaluation and project reporting requirements.
- Take photos and prepare short commentary for social media whilst prioritising online safety of children and young people and ensuring all necessary permissions are in place.
- Deal sensitively with children, young people and families, identifying needs and making referrals to appropriate RAK services, external organisations and community opportunities.
- Keep up to date with local community activities and services and ensure youth activities notice boards are regularly updated.
- Promote the welfare and safety of children and young people at all times.
- Adhere to RAK’s safeguarding policies and procedures.
- Conduct appropriate risk assessments and ensure health and safety requirements are met for activities and trips.
- Ensure compliance with data protection and confidentiality requirements.
Support Duties
- Support the delivery of RAK’s After School Club and Supplementary School programmes.
- Provide support to the Head of Services/ Family Support and Supplementary School Manager and Primary Teacher with education-related enquiries and casework.
- Support and work alongside volunteers involved in the delivery of Bright Futures.
- Ensure client details and case records are accurate, confidential and recorded on the RAK database and other relevant platforms.
Other duties and shared responsibilities
- Attend team meetings, training and other activities required to support the successful delivery of the programme.
- Represent RAK professionally with partners, stakeholders and the wider community.
- Undertake any other duties reasonably required by the Head of Services/Family Support and Supplementary School Manager that are consistent with the nature of the role.
- Undertake other duties such as implementing cleanliness procedures, and assisting in fire practices.
- Implement Refugee Action Kingston’s Equal Opportunities, Confidentiality, Health and Safety and other policies in all areas of work.
Please note the duties outlined in this Job Description may be reviewed and amended from time to time.
Person specification
- Experience of organising activity and enrichment programmes and events for children and young people.
- Experience of working with children and young people at risk of violence or exploitation.
- Experience of managing administrative processes and maintaining accurate records.
- Experience of monitoring budgets and handling financial administration.
- Experience of working with volunteers.
- Digital proficiency – experience of working with database systems, Microsoft 365, Canva.
- Understanding of equality, diversity and inclusion.
- Strong communication and interpersonal skills.
- Ability to work effectively both independently and as part of a team.
- Ability to build positive relationships with children, young people, families and partner organisations.
- Ability and willingness to work flexibly.
- Available to work during school half term holidays.
- A commitment to the aims and objectives of Refugee Action Kingston and an understanding of the challenges faced by people seeking asylum and refugees in the UK.
Desirable criteria
- Spoken competency in one or more key client language groups.
- Lived or learned experience of the challenges faced by children and young people affected by displacement, disruption to education, youth violence or exploitation.
Our workplace
We want RAK to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought. Our values are clearly set out in our strategy RAK Strategy 2023-28 which is available on our website.
RAK is an equal opportunities employer. We are committed to recruiting staff, trustees and volunteers who reflect the communities we serve and the wider community of London where we live and work. We particularly welcome applications from people: from Black, Asian and other minority-ethnic communities; refugee and migrant backgrounds; LGBTQ+ communities; with disabilities; and neurodiverse communities.
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making changes for neurodiverse people, people with disabilities or long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.
RAK is obliged to comply with the Asylum and Immigration Act (1996), and this requires certain documents to be presented by candidates before an offer of employment can be made. If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Disclosure and Barring Service (DBS) and need to have information from you regarding any previous, existing, or pending convictions or cautions. This will form part of the recruitment process if you are successful after interview.
Interviews will take place w/c 21 September 2026.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community


The client requests no contact from agencies or media sales.
Reporting to the Director of Ministry and People, the Head of People will lead the delivery of an inclusive People and HR service that supports the Diocese in fulfilling its mission through effective people practices.
Working closely with the Head of Vocations and Formation, the Head of People will provide professional leadership across employment, organisational development and workforce support for diocesan employees, while ensuring effective and appropriate advice and support is given to clergy, volunteers and parishes, recognising the differing legal, canonical and governance arrangements that apply across each setting.
Working collaboratively with ministry colleagues, Bishops and Archdeacons as well as senior leaders within the Diocesan Board of Finance, the successful candiate will strongly contribute to the wellbeing, development and effectiveness of all those who serve the Diocese of Salisbury.
You will be someone who:
- Has significant experience in a senior HR or People Management role.
- Is confident working as a trusted advisor to senior leadership.
- Has a thorough knowledge of Employment Law and HR best practice.
- Has experience managing complex ER matters and can support workforce planning.
- Has the ability to align with and support the mission, ministry and values of the Church of England.
If you are interested in working in a supportive environment and can bring your HR/People-based worked experience to the Diocese, we would love to hear from you. You can find more information on our website, as well as details of how to apply.
The Diocese of Salisbury is a Christian community of churches, schools and chaplaincies serving one million people over 2000 square miles.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The arts for mental health – peer support delivered creatively
Sound Minds is a user-led charity transforming lives through music, film and art. We are a thriving community bound together by creativity and a shared belief in mutual learning and peer support.
Main purposes of the job:
Sound Minds is recruiting a Head of Operations to join our team in Wandsworth.
The Head of Operations is a member of the senior leadership team at Sound Minds and leads the management and day-to-day operations of a vibrant community premises.
Sound Minds is in a period of review and consolidation, following growth of its programmes and having secured Arts Council England National Portfolio Organisation status. The Head of Operations will further develop and implement robust systems to support this growth and the charity’s future aims.
The role leads on all operational, health and safety, premises, IT, systems, human resources, evaluation, and reporting activity. The Head of Operations manages the delivery of Sound Minds’ Peer Support service and will act as Deputy Designated Safeguarding Lead. They deputise for the CEO as required.
They will assist the CEO on maintaining key relationships with external stakeholders and external communications.
Sound Minds is a creative place, and the Head of Operations will need a passion for organisation and administration.
Salary: £42,833 per annum(pro rata) & 3% contribution to pension
Hours: 28 hours per week
This fixed term contract ends on 16th June 2030 and is renewable depending on funding.
Strong IT skills are essential for this role. You will be required to have a DBS (criminal records check) and satisfactory written references before starting.
The full job description and application pack are available from Sound Minds’ website.
Closing date: 10:00am, Monday 7th September 2026
First interviews: Friday 18th September 2026
The client requests no contact from agencies or media sales.