Head of customer engagement jobs in Bermondsey, greater london

Job Title: Head of Public Fundraising & Engagement

Reporting To: Executive Director of Fundraising

Salary Range: Up to £60,000

Contract Type: Permanent

Location: Hybrid, across London sites. Old Street, Canary Wharf & Poplar.

Working days/hours per week: 35 per week, 9am – 5pm

Our Vision: A UK where “No good food goes to waste”. 

The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.

The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.

The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.

Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

Why this role and why now?

This is a hugely exciting time to join our organisation.

We have recently brought together two £20m organisations – FareShare UK, a national food redistribution charity, and The Felix Project, our London network partner who has made waves across the capital in recent years. We are in the early stages of shaping our future together, while at the same time, developing our fundraising strategy for the next three years – setting the direction for how we grow income, engage supporters and deliver even more impact across the UK.

Public fundraising and engagement will be central to that strategy, and as Head of Public Fundraising & Engagement, you will play a leading role in shaping it.

We already have strong foundations to build on. Recent testing of private site fundraising for both organisations has exceeded KPIs, showing strong public appetite to support our work. We also have the opportunity to learn from The Felix Project’s success in London and explore how proven approaches can be adapted and scaled nationally.

Alongside this, we have a clear ambition to become a destination directorate for fundraisers across the sector – a place where talented people want to build their careers, test new ideas and do their best work.

This newly created role offers a rare opportunity to build on that momentum: helping to shape our three-year fundraising strategy, embedding a new brand, working creatively with network partners, developing new products and propositions, scaling what works nationally, growing mass-market and legacy fundraising, modernising systems and supporter journeys, and bringing together newly merged teams around a shared direction and culture.

This is a role for someone who enjoys building, experimenting, learning from what works and creating something genuinely transformational. If you’re excited by the idea of leading through change and helping create new ways for people to support our cause, we’d love to hear from you.

About the role

The Head of Public Fundraising & Engagement will lead our public fundraising portfolio. This newly created role will oversee Individual Giving and Legacies, Community Fundraising, Mass Participation and Challenge Events, and Fundraising Operations, with five direct reports.

You will be accountable for public fundraising income and performance, whilst also helping to bring together teams, systems and ways of working following the merger. You’ll sit on both the Fundraising Senior Management Team and the organisation’s Senior Management Team, contributing to organisation-wide strategy, decision-making and culture.

You will play a key role in shaping our three-year public fundraising strategy, ensuring it is ambitious, realistic and rooted in audience insight.

Whilst much of the portfolio is delivered through Senior Managers, there is particular scope and opportunity, to shape the future of Community and Mass Fundraising – where we’ve deliberately protected delivery while leaving space for the new Head to define long-term strategy, growth and resource.

You’ll also play a leading role in embedding a new organisational brand once agreed.

What you’ll be responsible for

•Setting direction and growing income

•Champion the growth of long-term sustainable income that supports the organisation’s 3–5-year income ambitions.

•Strengthen our regular giving proposition and performance, embedding a clear strategy for acquisition, retention and lifetime value growth.

•Shape and deliver the organisation’s three-year public fundraising strategy.

•Set the overall direction for public fundraising and lead its delivery.

•Be accountable for public fundraising income, including planning, budgets, forecasting and performance working alongside your Senior Managers and Managers to achieve this.

•Build on strong early signals of public support, including the face-to-face fundraising pilots.

•Learn from proven success from both legacy organisations, including The Felix Project’s fundraising in London, and explore how this can be scaled nationally.

•Drive sustainable growth across the portfolio, balancing short-term delivery with the need to maximise supporter lifetime value.

•Make clear, confident decisions about priorities, investment and risk.

Leading the public fundraising portfolio

•Lead and support Senior Managers and Managers across Individual Giving, Community and Mass, Legacies and Fundraising Operations.

•Bring different income streams together under a joined-up, supporter-centered approach.

•Encourage collaboration, testing and learning across teams.

•Step in where needed to resolve issues, reset direction or move things forward.

A focus on Fundraising Operations

•Provide strategic oversight of Fundraising Operations, ensuring excellent supporter care, compliant processes and efficient income processing across the portfolio.

•Integrate a ‘best in class’ approach to thanking and supporter stewardship across the portfolio.

•Ensure robust fundraising compliance in line with regulation and sector best practice.

•Champion operational excellence, embedding processes and systems that enable sustainable growth.

•Work closely with the Senior Fundraising Operations Manager to ensure visibility and value of the function across the directorate and wider organisation.

Innovation and new product development

•Work collaboratively with colleagues to shape and embed the organisation’s innovation framework within public fundraising, ensuring disciplined testing, learning and scaling.

•Contribute a public fundraising perspective to cross-organisational and directorate innovation priorities, ensuring opportunities are commercially viable and audience-led.

•Lead the development of new fundraising products, propositions and approaches, from ideas through to testing and scale.

•Explore new ways for people to engage and give – particularly in acquisition-led activity such as face-to-face, digital and mass fundraising.

•Use insight, data and supporter feedback to shape and refine new ideas.

•Balance creativity with a commercial mindset i.e. Stopping what doesn’t work and scaling what does.

Shaping Community and Mass Fundraising

•    Make a hands-on strategic lead in shaping the future direction of Community and Mass Fundraising.

•Build on recent business planning that has protected delivery whilst leaving space for longer-term strategic choices.

•    Identify growth opportunities and test new approaches to help define future operating models.

•Build momentum and organisational confidence in areas with significant untapped potential.

•Increase partnerships with small and medium-sized corporates within Community Fundraising, developing scalable propositions that can grow nationally, working in partnership with network partners.

Working with our network partners

•Play a leading role in shaping how we fundraise with, for and alongside our network partners in the public fundraising space, working closely with the Senior Network Fundraising Manager.

•Work collaboratively to explore ideas, test approaches and unlock opportunities that benefit both the network and the organisation.

•Ensure public fundraising activity reflects the stories and impact of our network partners in a respectful and sensitive way.

Developing high-potential partnerships

•Lead the strategic development of high-profile partnerships including our newly launched three-year partnership with Nectar.

•Work closely with internal teams and external partners to grow reach, impact and value over time.

•Develop and embed a robust a partnership strategy for within public fundraising, to ensure we are maximising opportunities with third party providers.

Shaping our legacy fundraising proposition

•Take a strategic lead in developing our legacy fundraising approach, working closely with the Senior IG & Legacy Manager.

•Shape a compelling legacy proposition linked to our impact, values and volunteer workforce – an area of untapped potential.

•Ensure legacy fundraising asks are integrated into wider supporter journeys and long term planning.

•Build organisational confidence, capability and momentum in this area over time.

Brand embedding and supporter acquisition

•Play a leading role in embedding the new organisational brand across all public fundraising activity once agreed.

•Work closely with colleagues in Marketing & Communications to ensure fundraising needs are reflected in the new brand as it develops over time.

•Support your team to translate brand strategy into practical, high-performing fundraising activity.

Merger transition and CRM

•Play a senior role in the organisation’s merger transition, with particular focus on the Fundraising Transition, working closely with the Fundraising Transition Lead, ensuring that public fundraising’s priorities are reflected in change planning.

•Act as the senior fundraising lead for the implementation of a combined CRM, ensuring public fundraising needs shape system design, data structure, reporting and supporter journeys.

•Work closely with colleagues in digital, data and IT, as well as external partners, to ensure systems support future growth and great supporter experiences.

•Balance business-as-usual income delivery with the demands of transformation and change.

•Help modernise processes and ways of working so the organisation can scale effectively.

Leadership and culture

•Lead and develop Senior Managers and Managers, creating a supportive, inclusive, high-performing and psychologically safe culture.

•Play an active role in shaping organisational culture following the merger.

•Support teams through change with clarity, empathy and pace.

•   Help build our reputation as a great place to work for fundraisers – where people feel supported, challenged, proud and able to grow.

•Role model collaborative, values-led leadership.

Organisation-wide leadership

•   Attend organisation SMT meetings.

•Contribute to organisation-wide strategy, decision-making and problem-solving.

•Work collaboratively with senior colleagues across the organisation.

•Be a strong, credible voice and advocate for public fundraising internally and externally.

Salary: £39,639 – £42,943 pa + 6% pensions (pay award pending)

Employment type: Permanent contract

Hours: 36 Hours per week

Location: Haringey, North London

Closing date: 23 March 2026, 12noon

Interviews: 31 March 2026

Are you a strategic, values-driven finance leader ready to make a real community impact?

The Bridge Renewal Trust (Bridge) is a forward-thinking charity dedicated to reducing heath inequalities and creating healthier, safer and stronger Haringey communities. Established in 2009, we have grown from a team of 3 to over 55 staff members, supporting over 20,000 people annually with a turnover of approximately £3m.

The Bridge is seeking a dynamic Head of Finance and Commercial to join our Senior Leadership Team. This is a pivotal role combining financial leadership, governance oversight, and commercial development including asset management.

You will lead budgeting, forecasting and management accounts, support Trustees and the Finance & Investment Committee, strengthen cash flow and financial systems, develop commercial income opportunities including oversight of our community facilities and safeguard compliance and governance.

First and foremost, we are looking for someone with significant senior charity finance experience, strong governance and audit knowledge. You will have experience managing cash flow in contract environments, confidence working with Boards, leadership and people management skills and commercial awareness and financial systems expertise. You will also confidently engage senior managers and teams, translating complex financial data into clear insights. Your ability to build strong relationships, influence collaboratively and provide constructive challenge will be essential in embedding a culture of transparency, accountability and shared financial understanding.

This is an exceptional opportunity to play a key role in strengthening financial sustainability and supporting healthier and safer communities across Haringey. We are a progressive organisation where we value and reward the performance of our staff.

To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form to admin(AT)bridgerenewaltrust(DOT)org(DOT)uk. For a full job description, please visit www.bridgerenewaltrust(DOT)org(DOT)uk or email admin(AT)bridgerenewaltrust(DOT)org(DOT)uk

The Bridge Renewal Trust is an equal opportunities employer and positively welcomes applications from all sections of the community.

Company registration No: 06949568, Registered Charity No: 1131941

Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London. 

LMK’s Head of Programmes leads, develops and delivers LMKs high quality education programmes for young people and the trusted adults around them, ensuring our programmes are responsive to the changing experiences of young people and the feedback from our programme evaluation. Leading a passionate and talented team of employees and freelance youth workers, this role is an important ambassadorial role for LMK, bringing gravitas and insight from your experience of education provision to evidence LMK’s impact to fellow education professionals, youth workers, funders and the media. Working with the CEO, and our Youth Advisory Board, this role helps shape the strategic direction for LMK. 

We’re especially keen to hear from candidates who have:

• Strong understanding of RSHE / relationship education

• Senior leadership experience

• Experience in designing and delivering youth-focused education programmes

• Safeguarding expertise (DSL experience highly desirable)

• The ability to inspire, lead and support a diverse team.

Working from home, but with regular travel around London, so must be based in or near London.

Recruitment Timeline
Vacancy closing date: Sunday, March 22, 2026, 11:30 pm
First round interview date: Wednesday, April 1, 2026

Please see job description for more details.

Head of proposition development

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

We are looking for a Head of Proposition Development to join us on a six month fixed term contract, to lead the creation of compelling, strategic fundraising propositions that will help Sense secure significant funding across multiple income streams. This is a full time, hybrid role working 2-3 days on site at our offices in Kings Cross, London.

Working across a large and complex organisation, you will collaborate with fundraisers, programme leads and senior stakeholders to develop clear and powerful narratives about our work. You will translate our strategy into fundable opportunities and persuasive cases for support, ensuring our fundraisers have the tools they need to secure transformational funding.

You will also establish strong impact tracking and reporting frameworks, enabling us to demonstrate the difference our supporters make and strengthen long-term relationships.

This role offers the opportunity to work across the organisation, bringing together strategy, storytelling, data and impact to help grow sustainable income.

Key Responsibilities

• Develop compelling cross-organisational fundraising propositions aligned with Sense’s strategic priorities.
• Translate complex programmes and budgets into clear, persuasive cases for support.
• Work closely with fundraisers and programme teams to identify fundable projects and opportunities.
• Create toolkits, collateral and resources to support high-quality fundraising proposals and pitches.
• Develop frameworks for impact reporting and stewardship, ensuring we clearly demonstrate the difference supporters make.
• Lead cross-functional projects and collaborate with teams across the organisation.
• Track and analyse proposition performance to optimise fundraising outcomes.
• Develop engaging storytelling and supporter-facing content that resonates with a range of audiences, from individual donors to major funders.
• Ensure compliance with fundraising regulations and organisational policies.

About You

We’re looking for a creative and strategic communicator who can turn complex programmes into powerful and persuasive fundraising propositions.

You’ll be highly organised, collaborative and comfortable working across multiple teams to bring ideas to life.

You will bring:

• A proven track record of developing transformational fundraising propositions, ideally within philanthropy, major gifts, trusts & foundations or corporate partnerships.
• Exceptional writing, editing and presentation skills.
• Strong storytelling ability combined with analytical thinking.
• Experience translating complex programmes and budgets into clear, fundable propositions.
• Strong project management skills and the ability to manage multiple priorities.
• Experience developing impact reporting frameworks and stewardship materials.
• Excellent stakeholder engagement skills and the ability to influence across teams.
• Experience with CRM systems (ideally MS Dynamics) and strong data analysis skills would be advantageous.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview, in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. 

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

This pivotal role will shape how our 120 colleagues grow, develop and thrive — helping us build a motivated, skilled and kingdom-focused team. As our Learning & Engagement Manager, you'll design and deliver impactful learning programmes, create clear development pathways, champion employee voice, and cultivate a culture of continuous learning across the organisation.  This is a great opportunity to work in a supportive team, bringing your skills and experience to deliver our mission to help Christians be the best stewards of the resources God gives them. 

Learning and development

• Responsible for creating and implementing a programme to identify training and development needs across Stewardship, using assessment and analysis tools.
• Systematically supporting individuals to develop their personal learning plans and help identify learning opportunities to support this.
• Embed competencies and behaviours into job roles to improve recruitment and performance processes.
• Mapping all learning across the organisation to create clear learning pathways and opportunities for progression
• Identify and investigate learning methods, and create recommendations to facilitate training, learning and development for individuals and teams. 
• Work proactively with team leaders to prioritise learning & development, designing and creating training programmes which are team or group specific. 
• Design and implement innovative ways of encouraging informal learning across Stewardship and creating a framework to ensure this becomes a core part of organisational culture.
• Develop and organise ongoing training for line managers to support them to lead effectively and in line with servant leadership behaviours.
• Create high quality and accessible guidance to ensure all colleagues are accessing a full range of benefits and opportunities to learn, grow and develop while at Stewardship.
• Facilitate and deliver training to staff, with support from other PC&P members or LT.  For example, on equality & diversity, or coaching skills etc.
• Monitoring and reporting on learning expenditure, working closely with team leaders to ensure learning targets are being met.

Employee engagement

• Lead on developing our employee listening opportunities:
• Planning, implementation, analysis, presentation and follow up of our regular staff pulse surveys, working with team leaders to implement findings.
• Create a programme of listening at key moments of the employee lifecycle, e.g. returning to work after maternity leave, exit interviews, through probation etc.
• Facilitate and work with other staff to deliver topic-led consultations, gathering insights on specific areas.
• Oversee the exploration and development of an employee forum to strengthen employee voice.  Working to develop terms of reference, organise meetings, and facilitate speakers and feedback.
• Evaluate the impact of activities using a range of evidence and metrics to identify insights, trends and patterns.
• Working with the Head of PC&P to identify, implement and roll out any appropriate software to underpin employment engagement and learning. 

You will have:

• At least three years experience in a learning and development role, preferably at a management level.
• Experience of leading and implementing learning initiatives within organisations and have a passion to support colleagues to embed learning and grow in their role. 
• Good knowledge of learning theories, and experience of applying these within the organisational context.
• Experience of delivering learning initiatives to individuals and groups at all levels of an organisation.
• Experience of establishing a range of employee voice channels, and ability to evaluate findings.
• Excellent communication skills, both verbal and written, able to influence and engage a range of stakeholders.
• Commitment to your own personal development and learning.

Occupational Requirement (OR):  As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

• Active membership of local church congregation.
• An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Location: Home based
Job Type: Full time
Contract Type: Permanent
Salary: £55,000 – £60,000 per annum
 
Scope and purpose
 
To implement MEI’s business development strategy, helping us secure sustained income to deliver our priorities and fulfil our mission to improve lives through maths education. This includes managing bid processes for major funding, working with senior leadership and business leads to write costed proposals, identifying tender and other funding opportunities, reviewing and finalising funding agreements, and working with the Director for Strategic Communications and Partnerships to nurture relationships and bring new opportunities to fruition.
 
Main duties and responsibilities
 
Support all aspects of MEI’s business development and fundraising activity.
 
Funding opportunities and competitor environment

• Scope external funding opportunities, reviewing these against MEI’s mission, objectives and key criteria.
• Report to MEI’s Senior Leadership Team and Board on the pipeline of new and potential opportunities and produce business cases for new ventures for MEI’s SLT/Board.
• Undertake research into donors, sponsors and other funders, reviewing suitability and conducting due diligence.
• Work with the Director for Strategic Communications and Partnerships to develop relationships and opportunities towards formal agreement.
• Provide advice and guidance to colleagues involved in developing new business, including how to model costs and pricing, and shaping and writing effective proposals.
• Build intelligence about the competitive landscape, identifying competitors, assessing potential threats and maintaining an up-to-date register for SLT and the Board.

 
Tenders, bids and proposals

• Manage a diverse set of funding opportunities and proposals on the go at any single time, ranging from conference sponsorships to grant applications, project bids, corporate partnerships and government programme bids.
• Participate in pre-market engagement for large tenders, clarifying funder expectations and requirements, guiding senior leadership decisions about priorities and bidding criteria.
• For competitive tenders, manage the process from tender launch to bid submission with input from business and operational leads, including: tender clarification; costs and budget; proposal writing, review and sign off; compliance requirements; and supporting documentation.
• Co-ordinate post-award processes through to contract signature, in line with Grant Manager responsibilities and in liaison with SLT and trustees, legal partners, finance and other partners/teams.
• Participate in post-tender feedback reviews and share learning across the team, using lessons learned to undertake revision and improvements.

 
Sponsor and donor management

• Support the account management and stewardship of donors and sponsors, liaising with appropriate teams, ensuring that objectives of donors and sponsors are fully met.
• Directly manage relationships with lead representatives of annual conference sponsor and exhibiting organisations, ensuring their objectives are met, arrangements are handled smoothly, and risks and issues are managed effectively.

 
Systems, records and reporting

• Shape the configuration and use of MEI’s CRM system and other internal systems for effective business development and fundraising.
• Ensure contact records are up to date, accurate and compliant.
• Produce regular reports for SLT and Board on progress in business development and fundraising, including conversion rates, KPIs, and risks.
• Contribute to MEI’s culture of evidence-driven decision-making, providing high quality evidence and intelligence which supports business strategy.

 
General leadership and management

• Work with trustees, SLT and business teams to ensure that business development and fundraising activity is coherent and aligned with broader strategy and delivery.
• Support the development of commercial skills, competencies and approaches across MEI.
• Undertake other duties assigned by the Director for Strategic Communications and Partnerships and keep them up to date through accurate and regular updates.

 
Key Relationships

• Director for Strategic Communications and Partnerships
• Chief Operating Officer
• Chief Learning Officer
• Financial Controller
• Business and Central Services Manager

 
Person Specification
 
Essential

• Demonstrable experience of fundraising across multiple income streams
• Strong track record of writing bids and securing grant and other funding
• Knowledge and experience of public sector procurement
• Excellent writing skills for bids and fundraising communication
• Ability to manage multiple priorities and work autonomously
• Strong interpersonal skills with the ability to build relationships across MEI and with external funders

 
Desirable

• Experience in the education or charitable sector
• Track record of securing large government contracts
• Experience collaborating with product development or programme design teams
• Familiarity with MEI’s mission and the education landscape

 
Personal Attributes, Values and Behaviours

• This is a list of personal attributes which are important for the role but also should encapsulate behaviours required to meet the MEI values of equity, credibility, commitment and service.
• Communicates with clarity and respect
• Commitment and ability to work with all stakeholders to deliver exceptional service
• Actively seeks to work collaboratively when required to achieve the highest service standards
• Self-motivated with a strong work ethic, proactive attitude, and commitment to continuous learning and skill development
• Supportive and collaborative, able to guide and motivate others to deliver high-quality work
• Exceptional interpersonal skills, with the ability to build trust and foster positive, collaborative relationships with colleagues and stakeholders
• Highly organised, able to manage multiple tasks and adapt to changing priorities
• Dynamic, enthusiastic, and positive, bringing energy and a can-do attitude to the role

 
Additional Information
 
This role will involve some travel and occasional overnight stays away from home.
 
REF-227 227

Society of London Theatre (SOLT) and UK Theatre are the membership bodies for the theatre sector, representing theatre producers, managers, owners and operators in London’s West End and across the UK. Theatre and the performing arts enrich our lives, strengthen our sense of belonging, and are a cornerstone of both the levelling up and growth agendas. Alongside the social and cultural impact their members deliver, theatre is a key part of the UK’s fast-growing creative industries, generating £2.39bn GVA, supporting 205,000 workers, and adding £1.94bn each year to local economies through audience spend.

SOLT & UK Theatre’s vision is a dynamic, sustainable and world-class theatre sector. Their mission is to champion theatre and support their members to thrive. Their shared priorities and focus are Membership, Audiences and Advocacy.

As part of their continued evolution, they are seeking a Head of Membership to lead the development and delivery of SOLT & UK Theatre’s membership offer, ensuring members are engaged, supported and able to thrive. Working closely with the Director of Membership & External Affairs, you will lead member engagement, services and programme activity; turning member insight and organisational priorities into high-quality, joined-up experiences.

This role is central to connecting membership, advocacy and operational delivery. You’ll build strong relationships with members, stakeholders and partners across the UK theatre sector, making sure member needs are clearly understood, addressed and reflected across their work, and helping shape a membership experience that feels relevant, responsive and genuinely useful. Alongside this, you will be responsible for leading the improvement of systems, member recruitment and on boarding, planning and reporting, and harnessing new CRM systems to deliver value to members.

Some evening and weekend work will be required

As an organisation that is committed to working in an equitable, diverse and inclusive environment SOLT & UK Theatre encourage applications from all backgrounds. 

If you want to know more about the role or selection process, please visit the vacancy microsite at our Executive Search partners, Green Park.

Closing date: Sunday 29th March 2026 at 11:59pm.

We are looking for a Head of IT to lead all aspects of IT and Data Services across Battersea’s three sites ensuring our services meet the needs of the charity and enable us to deliver our charitable objectives. They will be responsible for the design, development and implementation of a high quality, timely and appropriate IT and Data Services offer to key stakeholders across the charity.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable forall.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 15th March 2026

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): w/c 23rd March 2026 (to be confirmed)

For more information about the role, please download our Recruitment pack from our Careers website.

We’re looking for an experienced Head of IT and Digital Transformation with a track record in digital project management, of implementing IT and CRM systems, and of developing digital transformation strategies.

We are looking for an inspiring and experienced Head of Fundraising and Development to join our team at Dalgarno Trust. This is a fantastic opportunity for someone passionate about fundraising, communications, and making a real difference in the community.

Key Details:

• Salary: £38,500 for FTE (note this is a four-day role)
• Contract: Permanent
• Location: Dalgarno Trust Community Centre,(hybrid TBC)  North Kensington (with occasional off-site meetings)
• Hours: 4 days per week (28 hours), flexible by agreement
• Line management: Reports to the Chief Executive
• Deadline: 15th March
• Interviews: Applications are being reviewed on a rolling basis, and shortlisted candidates will be contacted directly to arrange an interview

Based in North Kensington, Dalgarno Trust is a vibrant community centre supporting local residents of all ages through health, wellbeing, education, training, and youth programmes. As the only community centre in this part of the borough, we play a vital role in bringing people together, tackling inequality, and strengthening community resilience.

As Head of Fundraising and Development, you will be a key member of our Core Team, working closely with the Chief Executive to secure and manage the resources that enable our work. This is a varied and hands-on role combining fundraising, CRM management, marketing and communications, and organisational administration, offering the opportunity to make a visible and lasting impact.

You will lead on researching and writing funding bids, managing relationships with funders, and ensuring that monitoring, evaluation, and reporting requirements are met. You will oversee and develop our CRM system (Salesforce), ensuring high-quality data, producing reports, and supporting colleagues through training. You will also play a central role in diversifying income through donations, sponsorships, commercial activity, and use of our assets.

Alongside fundraising, you will lead our marketing, communications, and promotion, keeping our website, social media, and noticeboards up to date, and ensuring our work is clearly and effectively communicated to the wider community. The role also includes administrative and HR support, such as assisting with recruitment processes, timesheets, training coordination, and ensuring compliance with fundraising regulations and best practice.

We are looking for someone highly organised, administratively confident, and comfortable working independently, while also enjoying collaboration with colleagues, partners, and community members. You will bring experience of community-based work, strong written and verbal communication skills, and a genuine commitment to equality, inclusion, and positive social change. 

This role offers flexibility in working hours and a supportive team environment, with the chance to shape and grow the organisation’s income and profile at an exciting time for Dalgarno Trust. 

Ad close date: Sunday 15 March

Interviews: 24 March 

Note: Previous applicants need not apply

A Rocha UK is a unique Christian nature conservation charity that mobilises Christians and churches to care for the natural world. We equip and inspire Christians to enjoy, nurture, and defend nature; and we run the Eco Church and related eco denominational schemes, such as Eco Dioceses. Our Conservation work is a core component of the project portfolio at A Rocha UK. We manage our own nature reserve at Foxearth Meadows in Essex and manage the Partners in Action programme, which consists of a network of over 60 organisations and sites managing over 20,000 acres of land for nature. The conservation team is also responsible for oversight of our scientific work and related data. Currently we are working on a trial scheme to assess climate resilient tree planting techniques at four locations around the UK.

Purpose of role:

This role will make a significant contribution to the efficient running of the Conservation Department by supporting the Head of Conservation in their leadership of the programme and the wider Conservation team in the smooth running of the Partners in Action programme. This year A Rocha UK will be undertaking a strategic review of our conservation work and the Conservation Team Administrator will play a role in supporting the admin function behind the review process. The post will play a key role in the facilitation of good communication between the Conservation Team and other departments, to ensure efficient and effective joint working. The successful candidate will possess good organisational skills, with excellent teamwork skills, and discretion in handling confidential information.

Please see the attachment for full responsibilites. For more information on our organisation, please visit our profile.

Our Second Home (OSH) is the UK’s youth movement for people with refugee backgrounds. We support young people to build community, become leaders, and flourish into adulthood in the place they call home.

Each year, hundreds of young people from dozens of countries and living in London & Bristol take part in our residential programmes, leadership training and youth hubs. Our residentials are often the first step – immersive, relationship-rich spaces where young people connect, reflect and begin to see themselves as leaders. From there, many move into leadership training and take on volunteer roles within the movement.

Our work is youth-led and rooted in lived experience. We are now implementing our 2025–2028 strategy, focused on strengthening quality, embedding learning and ensuring our growth is sustainable and safe.

The Head of Programmes is a senior leadership role, reporting to the CEO and managing two senior colleagues. You will hold responsibility for the quality, coherence and safeguarding of all programme activity.

Responsibilities (abridged - see attached job description)

Programme Leadership & Strategy in Practice

• Lead implementation of OSH’s 2025–2028 programme strategy.

• Oversee the design, quality and coherence of residentials, leadership training and hubs.

• Take operational responsibility for residential delivery, including participant referrals, recruitment of staff and freelancers, programme content and educational standards.

• Attend and lead approximately five residential programmes per year.

• Identify opportunities to strengthen youth engagement and leadership pathways as the organisation scales.

• Ensure programme data is accurately recorded and used to improve delivery.

Team Leadership

• Line manage the Communities Manager and Leadership & Volunteering Manager.

• Provide structured supervision, clear objectives and professional development support.

• Ensure strong coordination between hubs, residentials and leadership pathways.

• Build a culture of accountability, reflection and continuous improvement.

Safeguarding & Welfare

• Act as Deputy Designated Safeguarding Lead and serve as DSL at events as required.

• Ensure safeguarding practice is robust, consistent and embedded across all activities.

• Respond to safeguarding and behavioural issues appropriately and oversee safe recruitment processes.

Partnerships, Budget & Oversight

• Maintain referral partnerships and represent OSH externally where appropriate.

• Hold programme budgets within agreed limits and ensure financial discipline.

• Embed monitoring, evaluation and reflective practice across the programme team.

Experience & Competencies (abridged - see attached job description)

Essential

• At least 5 years’ experience in youth or youth-centred programming, including residential or intensive settings.

• Experience designing and delivering leadership development or informal education programmes.

• Strong facilitation and training skills.

• Demonstrable experience managing staff and developing teams.

• Strong understanding of safeguarding practice and willingness to act as Deputy DSL.

• Experience working with young people from refugee or asylum-seeking backgrounds, or strong understanding of the issues affecting them.

• Ability to balance strategic oversight with hands-on delivery in a part-time senior leadership role.

• Strong organisational skills and commitment to inclusive, youth-led practice.

Desirable

• Level 3 Safeguarding training.

• Experience managing programme budgets.

• Experience contributing to organisational strategy or scaling programme models.

• Familiarity with Google Workspace, Beacon CRM, MyConcern or similar systems.

• Lived experience of migration or displacement.

Job Purpose

The Head of Place Management leads the delivery of The Fitzrovia Partnership’s Safe & Clean mission. The role oversees all operational activity, contracts, partnerships, and member-facing services that maintain the district’s quality, safety, and appearance.

It ensures services are high quality, efficient, and aligned with the Partnership’s wider missions of Economic Growth, Sustainability, and Place Shaping. The role focuses on delivering outputs that achieve agreed outcomes, combining operational leadership with innovation, value for money, and sound service design. Working with public and private partners and member businesses, the postholder drives measurable impact, continuous improvement, and effective stewardship of resources.

Key Duties and Responsibilities

Leadership and Delivery

• Lead all direct delivery, commissioned, and partnership activity under the Safe & Clean mission.

• Oversee cleaning, maintenance, waste, and safety operations, ensuring coordinated delivery and measurable outcomes.

• Manage the Operations Sub Group and all aspects of its agenda, ensuring effective governance and clear reporting.

• Ensure operational delivery aligns with the organisation’s business plan and priority missions.

• Deputise for the Director of Policy and Place on operational matters.

Service Design and Performance

• Design and manage services that are efficient, evidence based, and reflect best practice.

• Apply high quality service design and project management to all operational programmes.

• Monitor performance, KPIs, and budgets to ensure value for money and demonstrable impact.

• Apply commercial awareness to procurement and service improvement decisions.

• Use data and digital tools to improve performance, reporting, and productivity.

• Encourage innovation and learning from other districts and sectors.

Partnership and Member Engagement

• Build effective working relationships with councils, police, statutory agencies, and partners.

• Engage regularly with member businesses, responding to issues and tracking activity through the CRM.

• Support members with licensing, planning, highways, and related operational matters.

• Ensure Safe & Clean delivery supports the Partnership’s wider economic, sustainability, and place priorities.

Governance and Compliance

• Manage procurement, contracts, and risk across operational services.

• Oversee health and safety, statutory compliance, and performance reporting.

• Produce clear reports and briefings for senior leadership and the Board.

• Ensure consistent and accurate use of the business CRM.

Continuous Improvement

• Identify opportunities to improve service quality and efficiency.

• Stay informed on policy, technology, and best practice in place management.

• Promote a culture of learning, reflection, and improvement.

Person Specification

Skills and Experience

· Proven experience in operations, service delivery, or public realm management within a complex, multi-stakeholder environment.

· Strong experience of contract management and procurement, including setting KPIs, monitoring performance, and securing value for money.

· Demonstrable project management skills, with experience delivering multiple workstreams to fixed timelines and budgets.

· Experience working with local authorities, statutory agencies, and private sector partners.

· Strong commercial awareness, with the ability to manage budgets, assess costs, and make informed decisions about service delivery.

· Confident use of IT systems and digital tools to support operational management, reporting, and productivity, including CRM systems.

· Strong written and verbal communication skills, including report writing and briefing senior stakeholders.

Knowledge and Understanding

· Understanding of place management and the role of Business Improvement Districts or similar partnership organisations.

· Knowledge of public realm services including cleaning, safety, maintenance, and environmental operations.

· Understanding of local government structures and how different city stakeholders operate and interact.

· Awareness of health and safety requirements, statutory compliance, and risk management in service delivery.

· Awareness of sustainability principles and their application to operational services.

Personal Attributes

· Delivery-focused and accountable, with a strong sense of ownership for outcomes.

· Collaborative and approachable, able to work effectively across teams and organisations.

· Calm and resilient, able to manage competing priorities and respond to operational issues as they arise.

· Curious and reflective, with a willingness to learn, adapt, and continuously improve.

· Strong alignment with The Fitzrovia Partnership’s values of Ambition, Excellence, Impact, Integrity, Collaboration, and Innovation.

How to Apply

To apply for this role, please send a max 2-page cover letter and CV by Monday 23 March at 11.59pm. Shortlisted candidates will be invited to interview w/c 30 March 2026

We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions or require reasonable adjustment/s to any part of the selection process, then please contact us.

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

We’re looking for a strategic and dynamic marketing leader who is an expert at inspiring support and significantly growing income through Individual Giving or Direct Marketing programmes. The Head of Supporter Experience and Marketing is an exciting new role at Mary’s Meals UK, driving income and deep support for our school meals programmes through the development of warm supporter communications and excellent supporter care.​​

​The role will lead a newly formed team, therefore the successful candidate must have a brilliant track record of managing, inspiring and empowering teams to build a strong culture and create momentum against key objectives. You are someone who cares deeply about the people you lead and believe that how things are done is just as important as the end results.​​

The core focus is to lead the creation of holistic and dynamic supporter journeys, in collaboration with Growth and Partnership and Creative Communications colleagues, that deepen the connection with our supporters, reinforces the impact of their support, and builds lifelong support.​

In the marketing space, you’ll oversee the strategic direction and impact of our email and direct mail communications, with a focus on generating income, strong ROI and engagement. ​The Head also leads the Supporter Experience (supporter care) team who enhance supporter retention and satisfaction by ensuring supporters can easily contact Mary’s Meals, receive a warm and personal experience that aligns with the Mary’s Meals values, and process and acknowledge donations effectively.​​

We’re looking for an energetic leader who thrives on working in a fast-paced environment, juggling multiple priorities while always keeping an eye out for incredible opportunities to grow supporter income and engagement. ​​

Innovative, agile and entrepreneurial – you’ll ensure that growing Mary’s Meals’ mission with urgency and passion, remain central to all Supporter Experience and Marketing work, while remaining true to our values and mission.​
 

Please follow instructions on the Charity Job website and you will be redirected to our website.

Applicants must hold full right to work in the UK.

We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.

Closing date for applications is Wednesday, 18 March 2026.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.