The Operations Manager is a pivotal role within the charity. Working closely with the Corporate Services Director the postholder will collaborate across the organisation to embed outstanding practice in the key disciplines of Property & Facilities Management, Procurement and Central Administration. The ethos of the Corporate Services directorate is very much to establish the best ways of working that enable other colleagues to achieve their objectives.

You will have a Facilities and Office management experience, with an awareness of health and safety requirements for workspaces, and the ability to oversee and co-ordinate our business continuity plans.

You must have experience of building, developing and managing supplier relationships (including managing outsourced services), ensuring development of clear briefs, value-for-money, achievement of results, compliance and commitment to our values and goals.

You should also have experience of leading, developing and managing a high-quality administrative support function with competing priorities, and of managing complex programmes of work and projects using structured project management techniques.

It’s an incredibly exciting time to join Independent Age and help make an impact on the lives of older people. This is a crucial role for us, and we want someone brilliant to help transform our existing information and advice offer creating a brilliant service that reaches those who need us most. There will be a focus on the development of new, exciting and accessible digital and telephone services that reach a diverse range of people. We want to create forums, groups and platforms that enable people to connect, offer advice and share their stories, fostering a sense of community and peer support.  

The ideal candidate will have a strong affinity with our mission and will be driven by making a real difference. You should have significant leadership experience and understand the challenges and opportunities of developing a range of national services designed to support older people.

UKCISA (the UK Council for International Student Affairs) is recruiting a Head of Finance and Resources to oversee the finance and resources function, and participate in the strategic development of the organisation.

About us

UKCISA provides membership services – including advice, training and policy guidance – to nearly 500 members and direct support services to thousands of international students each year. Our diverse membership includes every public university in the UK, many private universities and further education colleges, independent schools and students' unions.

The role

Effective financial management is central to our strategy and operating model. The Head of Finance and Resources will be crucial to managing our finances and resources whilst embedding a culture of financial efficiency and effective controls.

Reporting directly to the CEO, and working with the Finance and General Purposes Committee, the Head of Finance and Resources will lead on financial and resourcing matters and will be expected to provide critical financial information, insightful analysis, and timely reporting to facilitate the development of the organisation.

The role oversees a close-knit team of three part-time members of staff. The postholder will therefore have a degree of autonomy, but will be expected to ensure operational tasks are completed whilst contributing to the wider development of the organisation. 

The role’s main functions are to:

• Ensure the efficient and effective financial planning and management of UKCISA’s resources

• Support the effective functioning of the Finance & General Purposes Committee and Board of Trustees

• Contribute to the development and implementation of UKCISA policy and strategy

The successful candidate will be a qualified accountant who has had wide exposure to financial reporting and processes. The ability to influence and communicate with a range of stakeholders will be crucial to the role as the postholder will be reporting to the Finance and General Purposes Committee as well as the Board. The role would therefore suit a dynamic and progressive individual who can thrive in a supporting and collaborative environment.

Our office is very close to Angel underground station, but our staff are currently working remotely. When conditions allow, we would expect working from the office to resume. However, we can be flexible about home working. Our preferred working pattern is four days per week, but there is flexibility around this and the role can be adapted for other working patterns for the right candidate. Working patterns and home working can be discussed at interview stage.

How to apply

To apply, please submit an up-to-date CV and covering letter (two pages max). In the covering letter please explain how your experience is relevant to this role and how you meet the person specification.

We will be reviewing applications as they come in and interviewing on a rolling basis.  We will therefore close the recruitment before the deadline if a suitable candidate is found, so you are advised to apply early.

We are hoping for a November start date, but are flexible for the right candidate.

If you have a strong understanding of the impact of the violence, racial inequity and systemic injustice on marginalised communities and are passionate about empowering those most affected to create a change, then we can’t wait to hear from you!

ABOUT US

The 4Front Project is a member-led youth organisation empowering young people and communities to fight for justice, peace and freedom. The organisation was established in 2012 to provide a platform for those who have been impacted by violence to create change. We support members with experiences of violence and the criminal justice system to create change in their own lives, communities and society.

Over the last eight years, we have pioneered an approach that empowers those most directly harmed by violence and the criminal justice system to be at the forefront of a grassroots movement for change. Our holistic model has been designed specifically to support young people aged 13 - 25 with complex needs as a result of multiple systemic disadvantages and disproportionate exposure to serious violence. By advocating for a holistic approach to build peace, we are transforming the way in which society understands how to support young people who have been affected by violence and shaping the agenda around how to tackle the systemic causes of it. 

We acknowledge the impact of racism and discrimination on our members and actively work to dismantle these systems, whilst supporting members to recognise their strengths and identify systemic barriers to their progress. In this way, we support 4Front members to make changes in their own lives, whilst exploring the inequity they’ve experienced and amplifying their voices to create systemic change. Becoming a member means joining a powerful youth-led movement for change that is transforming the way peace and justice are understood by centring healing, rather than punishment. 

ABOUT THE ROLE

We are looking for an ambitious and experienced Head of Operations to drive our vision forward. This new, varied and exciting role combines strategic planning with operational management, including responsibility for organisational strategy, partnerships, fundraising, HR and communications. This role deputises for the Executive Director and is integral in supporting the continuous improvement of the organisational infrastructure, ensuring robust governance, risk management, compliance and long-term financial planning. You will work as part of a small, driven and committed team and be the logistical 'go-to' person. You will be responsible for ensuring that the core functions of the organisation meet our strategic objectives and values. You will sustain funding so that young people and our entire community can grow with the support of healing, imaginative, and liberating relationships. You will be a visionary leader, seeing your work at The 4Front Project as a crucial part of your identity and purpose in life. You will be committed to upholding our vision, mission, principles and values at all times. You will be bold, actively contributing to a workplace culture that centres justice, healing, change and hope. This role demands a high level of flexibility, initiative and dedication. You will play a fundamental role in shaping The 4Front Project into the future.

KEY RESPONSIBILITIES

LEADERSHIP, PARTNERSHIP & STRATEGIC VISION

• Collaborate with our members, staff, the board and other key stakeholders to co-design an ambitious strategy which fulfils our long term vision

• Develop logistical plans to enable the seamless delivery of our strategic goals

• Build a new communications strategy which effectively captures and promotes all aspects of our complex and transformative work

• Develop and nurture national and international partnerships that center racial equity and social justice, and effect systems-level change

• Build effective relationships and collaborate with a broad group of stakeholders ranging from lawyers, therapeutic practitioners, educators and campaigners to support the implementation of our strategic goals

• Elevate and amplify our reputation, influence, and leadership by building new networks, alliances and collaborative partnerships

• Develop our impact monitoring and evaluation processes 

GOVERNANCE, RISK MANAGEMENT & ORGANISATIONAL EFFECTIVENESS

• Support staff, volunteers and the board in carrying out the essential administrative tasks needed for the good governance and smooth running of the organisation

• Ensure all company records are clear and up-to-date to enable smooth filing of annual reports

• Ensure that staff and volunteers understand and implement our policies

• Ensure that the organisation is compliant with all relevant legislation by conducting risk assessments, monitoring performance, reviewing procedures and supporting the maintenance of the risk register

• Fulfil the duties of the Data Protection Officer and support staff and volunteers to maintain the security and confidentiality of our members

• Ensure the correct organisational insurance policies are in place at all times

• Increase the effectiveness and efficiency of our operations through reviewing and developing initiatives to improve our central functions, including HR, IT, administration, finance, fundraising and communications

FINANCE, DEVELOPMENT & SUSTAINABILITY

• Develop and implement an ambitious and effective fundraising strategy with a particular focus on diversifying our funding streams and building our donor base

• Prepare high-quality, detailed bids for capital and revenue funds by listening to and sharing the stories emerging from our work as well as collaborating with our members to vision for the future

• Coordinate the receipt of grant payments and collaborate with the team to prepare comprehensive reports to all funders in line with reporting requirements

• Build effective strategic networks and relationships to support income growth

• Maintain and upkeep the database in line with GDPR and data protection procedures

• Communicate with relevant grant managers to keep them up to date with organisational developments, events, and activities

• Coordinate the annual budgeting, financial planning, and fundraising processes

• Oversee monthly and quarterly assessments and forecasts of our financial performance against budget and operational goals.

HR, PEOPLE MANAGEMENT & DEVELOPMENT

• Guide and support the Campaigns and Communications Coordinator and Media and Communications Assistant to enable them to deliver the central communications function of the organisation

• Oversee and develop all stages of the employee and volunteer cycle process, from job design and recruitment to performance management, development and leaving processes

• Develop and regularly review HR-related policies and procedures, ensuring ongoing organisational compliance with all relevant employment law

• Ensure that all staffing policies, processes and decisions are in line with our organisational values, and nurture a supportive, fair, developmental and happy workplace for the entire team

• Support the team to understand and effectively implement organisational policies and procedures

• Monitor and make recommendations regarding staffing and recruitment needs, and develop strategies for ensuring the immediate and long-term staffing needs of the organisation are met

• Provide ongoing HR expertise for the team and proactively, consistently and skilfully address any staffing issues

• Maintain up-to-date and comprehensive staff records, in line with best practice and GDPR requirements

• Draft and manage all staff and consultant contracts, ensuring the documents are accurate, tailored to the specific context and legally compliant

• Review job descriptions regularly to ensure they are up to date, consistent and fit for purpose

• Conduct salary reviews and make recommendations to the remuneration policy

• Manage and further develop the staff benefits packages, including overseeing relevant internal processes and liaising with external benefits providers

• Develop and coordinate a holistic training offer for the team by curating external training opportunities and developing internal opportunities for learning, growth and development

• Develop a comprehensive wellbeing strategy and appropriate support processes

• Coordinate regular individual and group clinical supervision sessions for the team

• Ensure that individual staff members experiencing personal or professional challenges have access to appropriate support

• Gather staff feedback for continuous organisational learning and development

You will also provide cover on occasion and undertake any other duties that may reasonably be requested of you outside of this role description.

PERSON SPECIFICATION

ESSENTIAL

• An understanding of social justice issues, systemic inequality and injustice, including the impact of the criminal justice system on marginalised communities
• Strong and proven strategic leadership experience including developing strategic direction and planning and implementing successful growth plans
• Strong management experience including developing staff, developing culture and overseeing organisational development.
• Proven experience in managing complex and sensitive staff and organisational issues with empathy, fairness, consistency and appropriate confidentiality
• Proven experience in an operations and/or HR role including designing and/or maintaining processes, systems and policies in line with best practice
• Proven experience of setting and working to targets, budgets, and deadlines
• Experience managing work involving legal compliance and working with complex processes and documents
• Knowledge of GDPR issues and how they relate to HR processes
• Experience of working robustly within challenging and unpredictable environments as well as effectively managing change
• Excellent teamwork skills and experience of supporting and motivating others

DESIRABLE

• First-hand experiences of the issues we address through our work
• Experience of working in an organisation which promotes the rights of vulnerable communities with multiple disadvantages
• A thorough understanding of safeguarding and child protection frameworks
• Demonstrable track record of individually building successful income generating relationships and securing significant income (corporate, public sector, individual philanthropy or trusts and foundations)
• Qualification or advanced training in a relevant area such as human resources (including CIPD), organisational management or law
• Understanding of social impact reporting and experience of monitoring and evaluation systems to measure service impact
• Experience building and maintaining excellent relationships with community organisations and partners
• Experience of producing reports of organisational outcomes, outputs, and financial activity
• Experience of effective communications, digital marketing and social media
• Experience of using CRM effectively

HOW TO APPLY

THE CLOSING DATE FOR APPLICATIONS IS THURSDAY 8TH OCTOBER 2020 AT 12.00PM

We would like this position to start as soon as possible. Interviews will be conducted on a rolling basis, so we encourage early applications. 

To apply for this position, please send:

1. A comprehensive and relevant CV

2. A supporting statement addressing the person specification 

3. And either:

• An essay answering the questions below (no longer than 750 words for each question). 

• A video of you addressing the questions below (no longer than 8 minutes in total).

1) What do the words ‘justice’, ‘peace’ and ‘freedom’ mean to you and how have these concepts impacted your view of the world? 

2) What are your top three priorities for building equity in our society and how would you go about it?

3) What does empowerment mean to you and how do you feel it can be incorporated as a principle in your work?

This will be reviewed by 4Front Members, Staff and Trustees.

There is a 3-stage selection process:

1.  An initial video interview (30 mins)

2. An interactive in person interview with 4Front Members and Staff (including a preparation task)

3. A final round interview with the Board of Trustees.

We are an equal opportunities employer and do not discriminate against candidates who may have previous convictions. We will also make reasonable adjustments for employees that may have access requirements.

Please ensure you quote the job reference number in the subject line of your email.

Finance Director

Head Office, Preston (although flexible working arrangements will be considered)

37 hours per week

£55,000 gross per annum (FTE £55,000 gross per annum)

About us

n-compass was established in 2009 and is a not-for-profit organisation determined to improve the lives of vulnerable people across the region, delivering a range of Advocacy, Health and Wellbeing, Carers and Counselling services. N-compass’ values are what inspire us to make a difference and enhance life opportunities for adults and young people across local communities by being, professional, responsive, innovative, dynamic and empowering. They determine what we do, how we do it and what we are trying to achieve.

About the role

n-compass are looking to recruit a Finance Director who is responsible for financial planning, reporting, budgeting, IT, and statutory compliance in relation to the Charities Commission, Companies House, and any Senior Information Risk Owner (SIRO) duties. Reporting to the CEO, the Finance Director will also be a member of the n-compass senior management team and have a reporting role to the Audit Committee and Board of Trustees.

About you

We are looking for someone with a professional accountancy qualification, with experience of leading teams and substantial experience in preparation of budgets, forecasts & management accounts and all aspects of financial programming. We are looking for someone with the ability to relate to, and work with, managers and decision makers at senior levels in public and third sector organisations with an Innovative and proactive approach to opportunities, issues and problems.

Benefits

• A local employer working with local people
• 25 days holiday entitlement and bank holidays
• An extra day off for your birthday!
• 5% Employer Pension contribution
• A protected companywide learning and development funding pot
• A Health Plan Scheme
• Buy and sell annual leave scheme

If you would like to apply for this position, you will need to submit your CV along with a two-sided cover letter to our jobs email address, outlining how you meet the Job Description & Person Specification.

For more information, please visit our website where you will find a copy of our Recruitment Pack, Annual Review and Accounts, Annual Plan and Impact Report.

The closing date is Monday 12th October 2020 at 12 noon.
Interviews are scheduled to take place on 27th / 29th  October.

n-compass is an equal opportunities employer.
Successful applicants will be required to undergo a DBS check (formally CRB)
Registered Charity Number: 1128809

The Post holder will have day-to-day responsibility for the organisation’s finances and in providing timely financial

information to the CEO, staff team and Trustees whilst ensuring all financial and compliance requirements are met.

You will have appropriate finance qualifications (ACCA, CIMA, AAT) and experience and be confident leading the

finance function and a number of income sources.

A historic community charity offering a range of events and community engagement services to an area in central London is seeking a Finance Manager with charity experience for a permanent role on a part-time basis.

The role is for 22.5 hours per week (3 days). The hours can be split over 3, 4 or 5 days. It is anticipated that this role will be a mixture of remote working and office based working, however the organisation is flexible on this for the right candidate and will consider significant remote working.

The salary offered is £35,000 per annum full-time equivalent (FTE), which is £21,000 per annum for 3 days.

The role is an all-round Finance Manager position and involves the preparation of monthly management accounts, assisting the external Financial Consultant with year-end preparation and budgets, calculation and submission of all charity VAT and taxes, reconciliations and other transactional finance duties.

The charity has a turnover of around £2.5 million with diverse funding streams. The role reports directly to the CEO and the successful candidate will manage 2 part-time Finance Assistants.

Duties include:

-Maintaining financial records for the charity and subsidiaries

-Prepare and submit monthly management accounts to the CEO & SMT, highlighting variances

-Manage payroll with outsourced provider

-Managing all charitable tax and VAT returns

-Assist with year-end accounts and audit prep with external accountant

-Assist with funding applications and wider business strategy

-Bank reconciliations

-Manage 2 Finance Assistants and help with all bookkeeping transactions in Quickbooks (ledgers, payments, invoices etc)

-Help maintain the accounts for a small separate charity the organisation helps support

Requirements for the role:

-Fully or part-qualified ACCA, CIMA, ACA or CIPFA

-Experience in a similar role covering management accounting and financial accounting duties

-Experience with budgeting and forecasting

-Charity finance experience is essential – strong knowledge of charity SORP and restricted/unrestricted income is required

-Experience with Quickbooks or other comparable finance systems (desirable)

Closing date: Wednesday 30th September

Interviews: 6th or 8th October

Please send your CV for immediate consideration.

We are recruiting for a new Finance & Administration Officer role to suit a skilled and ambitious person who would relish the chance to play a key role in the central team supporting the organisation to deliver our varied and impactful workload.

We work with over 6,000 people each year to tackle inequality in Brighton and Hove, delivering community development, equalities and youth work to create community-led solutions.

We are at an exciting time of organisational growth as we lead a new citywide partnership overseeing both community development and engagement work across the city and expand our youth work delivery.  However, many communities that we support are experiencing serious challenges as a result of Coronavirus, and it is vital that we adapt our delivery to meet growing need.

We are looking for an organised and detail orientated individual with a willingness to learn and collaborate with others.

The role is a chance of joining a skilled and dedicated team where there is the opportunity to develop your finance and administration skills and build solid experience working across a wide range of areas within the charity sector.

For the right candidate, this role will offer a fulfilling working opportunity and the chance to make a significant difference to the people of Brighton and Hove, and beyond.

Senior Fundraising Officer

South Central Ambulance Charity is a small but developing charity that is ambitious to grow and support even more projects across our communities. As part of this growth we are introducing a new senior fundraising role to help us reach out more and maximise the leads and opportunities available to us.

As part of a small team of three you will be creating compelling cases for support that will engage corporate partners and individuals. You will have excellent interpersonal and engagement skills that enable you to build and develop high quality, lasting relationships to deliver income for a wide variety of projects.

This role can be home based or at our Charity office in Thame, Oxfordshire although this is not an office-based role. You will need to be flexible and able to travel across our region (Hants, Berks, Bucks and Oxon) with the ability to work from various sites as required. There will be a requirement to work some weekends and events to support fundraising events and activities for which time off in lieu will be given.

This role is fixed term for 2 years. 

We are looking for someone who:

• Is a dynamic and engaging individual adept at creating meaningful relationships with others

• Is an experienced fundraiser with at least five years proven experience of generating income

• Is self-motivated and able to work on their own initiative

• Is ambitious and keen to rise to new challenges in order to grow and diversify income streams

• Is a team player able to bring their own ideas and also work with others to create new opportunities

What we can offer you:

SCAS is a progressive, innovative and caring NHS Trust, with a vision towards excellence, saving lives and enabling our patients to receive the care they need. South Central Ambulance Charity has a planned approach to growing income, increasing its supporter base and diversifying income streams to bring greater charitable benefit across SCAS.

Flexible working pattern full time

27 days holiday a year plus bank holidays

NHS Pension Scheme

Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac Account and email accounts.

Please note that this job advert will close as soon as sufficient applications have been received. So if you are interested, please apply for this vacancy as soon as you can.

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An exciting and new opportunity has arisen for an experienced financial analyst to join Southmead Hospital Charity.

Why apply? As part of the NHS, and working as the Business Development Manager for  Southmead Hospital Charity you will:

• Make a difference: Working for the wonderful NHS. Southmead Hospital Charity raises funds for projects that are beyond the remit of the NHS but have a huge impact on the lives of our patients, visitors and staff.

• Shape the future: in this role, you will play a lead role in ensuring that the Charity’s growth continues ensuring the Charity drives best practice in governance and financial management.

• Be part of a dedicated and committed team: North Bristol NHS Trust is a centre of excellence for the South West and beyond. Our pioneering treatments and advances in care are internationally recognised.

• You will have access to NHS benefits, including 27 days annual leave to start & bank holidays and an excellent NHS pension.

If you are from outside the area, Bristol is consistently voted as one of the best places to live in the UK, with a rich history, thriving arts, music, gastronomic and independent retail scenes. It also offers excellent transport links and easy access to the spectacular countryside and coastlines of South Wales, Devon, Dorset and Cornwall. Our offices are based in Southmead Hospital – a state of the art, amazing facility with an excellent reputation.

The role:
Working closely with the Charity’s leadership team, the Business Development Manager will maximise the financial performance of the Charity by using financial data to inform decision making, enabling proactive intervention. They will provide insight and guidance that can help to drive and enhance financial performance in KPIs, income and expenditure.

The post holder will develop and lead all aspects of management information reporting, analysis, modelling and planning for the Charity. They will develop and lead Charity expenditure with fund holders across the organisation, providing support and guidance alongside collaborative scrutiny to ensure the Charity’s financial and management processes are donor centric and adhere to regulatory best practice.

Working closely with the Database Manager and Finance, this post will ensure that we have consistent information, using CRM and MI reporting for our senior management team and Corporate Trustee.

Working closely with colleagues across the organisation, the ideal candidate will have a passion for numbers, value the importance of effective relationships, have exceptional attention to detail and take pride in presenting critical MI in a meaningful and consistent manner.

Interviews for this role will take place on: Wednesday 7th October 2020. Apply Now!

Apply now as we are looking to close the advert when significant applications have been received.

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If you apply for this vacancy and have not received a communication from this Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that this Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please refer to telefone number on NHS website when clicking 'apply'.

This organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

Staff identify as 'At Risk' and who meet the essential shortlisting criteria of the post will be prioritised. Priority will be given to North Bristol NHS Trust employees in the first instance.

Please note that North Bristol NHS Trust has an arrangement with a number of organisations (please find a list below) whereby we confidentially share previous pre-employment information relating to your existing job in order to support an efficient recruitment process for candidates when offered a new position with us.

(University Hospitals Bristol NHS Foundation Trust, North Bristol NHS Trust, Western Area Health Trust, Bristol Community Health, Avon and Wiltshire Mental Health Partnership, North Somerset Community Partnership, NHS South Central and West Commissioning Support Unit and Bristol City Council)

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post. Please refer to the ‘Information for Prospective Employees’ attachment for information relating to DBS charges.

Summary

Are you experienced in development appraisals?

Do you have experience of working in the housing or property sector?

Are you looking to join a company that can provide you the recognition and long term career prospects you desire? We want to hear from you!

At One Housing, we have an opportunity for a Financial Planning Analyst to join our team.

In this exciting role, you will responsible for reviewing new property development appraisals and supporting the delivery and design of the Group’s Long Term Financial Plan. This role would be suitable for candidates with the right skills and experience who also share One Housing’s values and will make an active contribution to achieving our vision.

Duties

• Working with the New Property Development team to review investment appraisals, using either ProVal, Argus or bespoke models and contributing to the reports submitted to Executive for approval of all schemes.
• Produce Stress tests and scenarios analysis of the Long Term Financial plan to assess the financial viability of the group.
• Understand and explain model results and wider commercial implications, verbally and in written reports.
• The creation and maintenance of in-house Excel appraisal models for complex schemes and projects including detailed cashflow, accounting and key performance indicators (KPI) to support commercial decision making, capacity maximisation and negotiation with stakeholders.
• Monitor and report on financial performance through financial models and advise on corrective action or escalation as required.

Benefits

• Annual leave – 28 days plus bank holidays
• Buying and selling annual leave - We know that getting the balance right between work and home life is a big part of supporting our colleagues’ wellbeing.
• Paid time off to volunteer in our communities.
• Season ticket loans
• A healthcare cash back plan – allowing you to claim back cash for you and your family’s routine healthcare.
• Colleague recognition scheme – we let you know when you’ve done a #greatjob
• One Academy – our innovative, in-house learning and development offering, designed to support with your personal and professional development.
• Study leave – up to five days off per year to study toward a relevant qualification.
• Career break - after three years’ continuous service.

About you

• Part or fully qualified accountant (CCAB/CIMA)/Finance Analyst (CFA)
• Knowledge of investment appraisal techniques
• Knowledge of the Housing Sector
• Experience of working with new property development appraisals.
• Proficient in the following software packages: Housing Brixx, SDS-Sequel, ProVal.

About Us

One Housing helps people to live better by providing high quality homes and care across London and the South East. We manage approximately 17,000 homes and have plans to build 5,000 over the next ten years. We also support over 9,000 people to help them live independently.

Our vision is to create places for people to call home and support them to live well. We do this by ensuring our five core values are embedded in everything we do, and by creating teams of dedicated people who share these values and actively contribute to achieving our shared vision.

As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.

We welcome applications from everyone, regardless of their background.

Operations’ Manager: £34,00 – £35,000

Full time - 3 Months Contract with potential for extension

This is a key role in the Senior Management Team responsible for the day-to-day operations of the Charity, Admin staff and Volunteers

We also have a vacancy for a:

Thinking Space Facilitator:  £60 - £65 per hour depending on experience

Start in September 2020 - Bi-weekly Sessions - 1 Year Contract

The Claudia Jones Organisation and the Tavistock & Portman NHS Foundation Trust is seeking a Facilitator for their therapeutic Thinking Space group for women of African and Caribbean heritage who have experienced trauma.

HOW TO APPLY

Please email a CV and cover letter with the Subject: Operations Manager. The cover letter should detail where you saw the role advertised, how you meet the person specification and why you are interested in the role in no more than 2 sides of A4.

If you wish to express an interest in the Facilitator’s Role, please send an email to address in this job advert  for job description and specification.

Please write the Name of the Post in the Subject Line of Your Email.

We will close the applications as soon as we have received sufficient applications.

An enhanced DBS disclosure is a requirement for all post and 2 references.

Black and ‘Minority Ethnic’ Women only need apply (Schedule 9, Part 1, 158 and 159 Equality Act 2010). All posts are subject to an enhanced vetting and barring check. No agencies please.

JOB DESCRIPTION

OPERATIONS MANAGER

Operations’ Manager: £34,00 – £35,000

Full time - 3 Months Contract – Potential for extension

This is a key role in the Senior Management Team responsible for the day-to-day operations of the Charity, Admin staff and Volunteers

OUR BACKGROUND Claudia Jones Organisation (CJO) is one of the few African Caribbean Women and Families organisations in London. Founded in 1982 at the request of Caribbean women, CJO delivers family centred services for women with children age 0-17, gender-based violence support, connections for older people, health and wellbeing activities, counselling and therapeutic interventions to inspire and empower African Caribbean heritage women and families. CJO is committed to a culture of bold leadership, innovation in all aspects of our work, partnerships and most crucially, accountability to those we serve.

Our National Lottery Community Fund project builds on our earlier Hackney Women’s Haven partnership services that sought to foster women’s freedom from violence, discrimination, and exclusion, supporting women to stay safe and make positive changes to their lives. The focus of our work under this role will be to foster a therapeutic approach to providing a cohesive specialist support service for African Caribbean heritage women and families. This will include working within CJO’s Community-based Approach to Wellbeing through Specialist women and families service by us and for us.

PURPOSE This is a key role in the Senior Management Team, responsible for ensuring that the Central Services of the charity meets the strategic objectives and values of the Organisation.  This role deputises for the Executive Director.  In collaboration with the Director, the Operations Manager is responsible for overseeing an ambitious fundraising strategy, as well as managing the HR, payroll, and finance functions. You will ensure organisational effectiveness jointly with the Director by providing leadership for the organisation's operational planning, working closely with other Senior Managers, staff and volunteer team, contributing to the development and implementation of organisational strategies, policies and practices in accordance with CJO’s overall strategy. This position is key in supporting the Board of Trustees, clinical, administrative staff, volunteers and, centrally, in ensuring service users are welcomed and related to consistently in a warm and respectful manner.

Duties and responsibilities:

Operations:  Counselling/Therapeutic, Casework and Administrative Work:

• To ensure effective systems are in place to manage the processes of the referral, assessment, and on-going support for service users to ensure ongoing communication with and between referrers, service users, support staff and therapists.
• To ensure that the organisation is compliant with Data Protection Regulations, acting as the Data Protection Officer for CJO and supporting staff and volunteers in maintaining the security and confidentiality of service users, members, and volunteers.
• To support all staff and volunteers in carrying out the essential administrative tasks needed for the governance and smooth running of the CJO including supporting attendance for individual and group sessions, particularly bearing in mind that the majority of staff and volunteers are part-time, sessional or voluntary and have a variety of other commitments outside of CJO.
• To ensure that CJO staff and volunteers are informed of and put into practice the charity’s policies for the safeguarding of children and vulnerable adults, health and safety, risk management and equality and diversity.
• To co-ordinate the regular therapeutic group meetings for staff, volunteers and service users held regularly.
• To facilitate communications with service users, staff, trustees, and outside agencies in the network around existing and new partnerships including lawyers, clinical agencies, social services and education departments, community organisations, and funders.
• To liaise with staff and agencies with regards to specialist reports and letters for the different stages of support to ensure the timely submission of high-quality reports in line with deadlines provided by funders, lawyers, statutory agencies, and others.
• To manage the facilities of the organisation and its cleaning and hall/room hiring.

Financial Administration and Management:

• Working with the Finance Assistant and Management Accountant to ensure the timely delivery of regular, accurate financial reporting information and financial forecasts in the most effective form for the trustees, finance committee and staff.
• In conjunction with the Management Accountant and Consultant Fundraiser, to co-ordinate the annual budgeting, financial planning, and fundraising processes with the Director.
• To ensure the effective operation of the centre’s financial management and reporting systems, maintaining up-to-date and accurate financial administration records, including clear records of all cash expenditure.
• To oversee monthly and quarterly assessments and forecasts of the organisation’s financial performance against budget, financial and operational goals.
• To reconcile monthly financial activity, consistently monitoring organisational cashflow.
• To manage day-to-day processing of accounts receivable and payable, ensuring invoices for work carried out by staff are raised and purchase invoices are paid in a timely manner.
• To coordinate all withdrawals, deposits, and any communication with the bank, as required.
• To work with the Management Accountant in the preparation of information for the annual audit and its submission to Auditors.
• To fulfil all HMRC related requirements in conjunction with the Management Accountant.
• To keep records for the purpose of claiming Gift Aid.

Human Resources and Support:

• To work with the Director, staff, and volunteers to create an environment in which all service users, staff, volunteers, and visitors are appropriately welcomed and supported in a respectful, open, and warm manner.
• In consultation with the Director and Board of Trustees, to develop policies and procedures in volunteer and staff management, ensuring staff and volunteers are fully aware of and trained in these practices and in CJO’s organisational values.
• To manage and supervise the work of the Reception Admin Assistant, Finance Admin, Facilities worker, and admin volunteers.
• To manage the recruitment process for new staff and volunteers including assisting in the preparation of job descriptions, advertising roles, the organisation of and participation in interviews, follow up on references and carrying out DBS checks, organising contracts, assisting in the production of induction materials and ensuring that a proper induction takes place.
• To maintain personnel and employment records, as required by law.
• To co-ordinate training for staff and volunteers in consultation with the Director, other Managers, and staff/volunteer team.
• To develop and implement a mentoring scheme for CJO.
• To be attuned to the needs of the community, dropping into CJO, providing assistance and support as required or signposting to other members of staff, as necessary.
• To provide guidance to other staff in the short-term absence of other senior staff (sickness/annual leave/training).

Fundraising:

• To work with the Director and Consultant Fundraiser to ensure that the CJO has an ambitious and effective fundraising strategy, working to diversify the charity’s funding streams.
• To work in conjunction with the Consultant Fundraiser in the preparation of high-quality detailed bids for capital and revenue funds from relevant donors based on detailed information about.
• To schedule and coordinate the receipt of grant payments and to work with the team to prepare comprehensive grant reports to all trusts and foundations in line with the donors reporting requirements.

• To carry out administration required for receipt of all donations including standing orders and CAF cheques and overseeing the upkeep of the beneficiary, donor, and funder database in line with GDPR and Data Protection Procedures.
• To work with the Consultant Fundraiser, Admin finance in the development of a major individual donor programme.

• To communicate with relevant grant managers, keeping them up to date with organisational developments, events, and activities.
• To foster an open, involved, and authentic communication with donors, encouraging donors to visit CJO.

Organisational Effectiveness:

• To coordinate the annual monitoring and evaluation process in consultation with the Director and the external evaluation team.
• To work with the Director to ensure that CJO complies in all its roles and activities with all relevant legislation, including that applicable to Charities and Companies.  This task also encompasses taking the minutes of Trustees and Finance Committee Meetings, keeping company records up to date at both Companies House and the Charity Commission, ensuring all company records are clear and up-to-date to enable smooth filing of Annual Reports and Reviews each year.
• To liaise with the landlord and CJO’s Trustees in relation to premises management including renewing building usage and organising repairs, additional room hire, etc, as necessary.
• To increase the effectiveness and efficiency of CJO’s operations through reviewing and developing initiatives to improve each function - HR, IT, Finance, Fundraising, Administration, staff support as necessary

Risk Management:

• To work with the Director, Service Manager and Clinical Lead and Trustees in the development, implementation, review and maintenance of Baobab’s risk management matrix, particularly as it relates to risks for service users and young people of suicide, aggressive behaviour and deterioration in mental health.
• To ensure statutory compliance with Health and Safety and other relevant legislation, conducting risk assessments, monitoring performance, and reviewing procedures.
• To ensure the correct organisational insurance policies are in place.

Public Events:

• In consultation with the Director to plan, implement, monitor and evaluate a broad range of public events (such as regular ‘The AGM, Black History Quiz, International Women’s Day, CJO  Talks’ Seminar series) and training activities related to the needs of our service users.  
• Assist in preparation of materials for teaching and training sessions for professionals in the networks around our service provision.

Other duties

• To undertake other duties which may be regarded within the nature of the post, in discussion with the Director.
• To engage in regular managerial supervision with the Director.
• To participate in training and CPD

PERSON SPECIFICATION

Specification

Essential

Desirable

Qualifications,

Education & Training

Education to degree level or equivalent professional experience

Knowledge of a range of computer packages (e.g. Word, Excel, PowerPoint, Outlook, and accounting software).

Knowledge of data protection legislation.

Management accounting

Experience

At least 5 years office and/or operations management experience in a small organisation.

Experience of managing a team

Experience of financial administration such as petty cash handling, issuing, and paying invoices, book-keeping using accounting software, financial management information, Website

Experience of GBV services and women only services in the BAME voluntary sector.

Experience of setting up and maintaining office systems

Facilities management experience

Project management experience

Experience of setting and working to targets, budgets, and deadlines

Experience of developing funding bids

Experience of producing reports of organisational outcomes, outputs, and financial activity.

Experience of identifying opportunities, planning new activities, and managing change.

Experience of working in a BAME organisation/ service which promotes the rights of vulnerable women and families with multiple disadvantages.

Experience of asylum seeking or refugee issues

Experience of working within a women and families services children, adolescents, and young adults with mental health problems

Event management experience

Experience of editing documents and preparing publications

Skills, Attributes & Competencies

A very high level of self-management with ability to manage own workload, time and prioritise effectively with competing deadlines

Excellent organisational skills and the ability to multitask

Achievement orientation

Analytical thinking with the ability to examine what lies under the surface, anticipate what is needed together

High level of accuracy and attention to detail

High level of numeracy

Ability to multitask in the face of multiple demands

Ability to use initiative and be creative in the face of problems

Excellent interpersonal skills with adults, children, young people, staff, and visitors and a warm, interested and involved manner while maintaining professional boundaries

High levels of sensitivity, emotional intelligence, and resilience

Ability to work as a member of a team, seeking support from colleagues as appropriate

Commitment, Values & Motivation

To work in ways that promote a multicultural, multi faith environment with a genuine commitment to equal opportunities

To inform oneself about the external political environment towards African heritage communities and the different contexts that, young people, women girls, and families life situations which they find themselves in the UK.

To work in ways that promote human rights

To understand and work towards meeting the diverse needs of the African Heritage community who have experienced violence and who consequently function in unstable and chaotic ways.

To work in a therapeutic community

To want to make a difference in the lives of those who access our services.

​

This is an exciting opportunity to join an organisation focused on protecting the public through efficient regulation and a culture of continuous improvement. Working as part of the Fitness to Practise management team, you will lead on business improvement projects to enhance the efficiency and quality of our processes, procedures and decisions.

You will join us at an exciting time as we develop our work practice improvement programme, establish an agile change management model for the team, and cultivate a human centred approach to regulation, as we strive to fulfil our ambition to become a beacon of good practice.

Your role will be to:

• Lead improvement projects within the Fitness to Practice department, undertaking root cause analysis and impact analysis to deliver and embed sustained, evidence-based changes.
• Be proactive in identifying and making a case for appropriate improvements to meet challenges head on.
• Work collaboratively with other Operational Managers and colleagues across the organisation to deliver the department’s strategic objectives and priorities, actively engaging with others to develop and embed robust and effective change.
• Ensure the team have the skills and capabilities required to deliver high quality service outputs, fostering a learning and development culture.
• Utilise quality assurance strategies to identify, develop and share best practice, ensuring that recommendations and learning from audits, reviews and other feedback is taken forward and embedded in the department.
• Be a role model for the department’s commitment to embrace change and different ways of working.

You will have excellent communication skills, be Lean Six Sigma qualified and have experience of managing teams in delivering time and quality critical business processes. You will also have experience of working within healthcare, professional regulation or other regulatory environments.

The people we work with are central to helping us achieve effective and efficient regulation and in return we offer our employees generous benefits. As a member of the team you will have access to wide range of employee schemes and benefits including:  

• 30 days annual leave plus discretionary days at Christmas
• Interest free season ticket loan  
• Cycle to work scheme
• 7% employer contribution pension  
• Employee discounts on gym membership and a broad range of retail outlets
• Flexible working options
• Employee Assistance Programme (EAP)
• 24/7 Virtual GP

Alongside our excellent employee benefits, we are committed to your ongoing learning and development to build your skills, experience, and career. 

You can find out more about our benefits on our website

Closing Date: Monday 12 October (applications closed at 1pm)

Interview Date: w/c 26 October

Further information on this role is detailed in the job description and person specification.

Please note that due to the current situation with Covid-19 the post holder maybe required to work remotely at the beginning of their employment.

The HCPC welcomes applicants from all sections of the community and we promote equality of opportunity, diversity and inclusion.

Principal Practice Tutor (PPT) is an exciting role for someone who wishes to combine management and leadership responsibilities whilst keeping a close connection to the work of their team by working directly with participants on the Frontline Programme. You will join a team of Principal Practice Tutors who provide programme leadership and team management that is central to effective delivery of the Frontline programme. You will ensure a high quality teaching experience, resolve escalated participant issues and support Consultant Social Workers to provide an excellent practice learning experience to participants.

There are 4 roles available: 1 based in North East and North Yorkshire, 1 in West Midlands, 1 in East Midlands and 1 in South West with regular travel across your geographical area.

The role comprises of 6 core areas of responsibility;

• Programme leadership and team management
• Resolve escalated participant issues
• Practice learning of participants
• Consultant Social Workers
• Teaching
• Supporting wider organisational objectives

We are actively seeking applicants from Black, Asian and Minority Ethnic backgrounds.