MSF UK AND IRELAND’S HUMAN RESOURCES DEPARTMENT

MSF UK and Ireland (MSF UK/IE) is in primary partnership with the Operational Centre Amsterdam (OCA) and upholds the OCA Staff Vision and Strategy. People are key in achieving MSF’s social mission, and HR is a strategic partner to OCA Operations in contributing to the definition and implementation of the organisation’s objectives.

MSF UK/IE’s Strategic Direction for 2020-2023 has key pillars around Valuing People and Ways of Working that will shape the objectives of the MSF UK/IE HR Department.

The HR Function is responsible for attracting, selecting, developing and retaining high-quality medical and non-medical staff for MSF operations and for the MSF UK/IE offices. The members of the HR Department safeguard the respect of OCA’s leadership and management values at MSF UK/IE and ensure MSF UK/IE fulfils its obligations as a responsible employer.

The department consists of a Head of Department, 4 departmental managers in charge of field staffing, office HR and Services, one of whom (Field HR Lead) deputises for the Head of Department role.  There are a total of 21 staff located in both London and Dublin and a further 2.8 staff in Jordan and Tunisia.  Field HR staff in Dublin and Amman report to the Executive Director in Ireland and the Head of OCA’s Amman office respectively, with a functional line into the HR department.  The HR department has direct line management responsibility for the Field HR staff member in Tunisia. 

The activities of the department focus on two main areas:

1. Secondment of field staff to MSF's field operations worldwide. This includes the sourcing of staff profiles required for field operations, active recruitment, selection, development, retention and all related administrative aspects.
2. HR support for the MSF UK/IE offices in London and Dublin. This includes HR planning, recruitment, contracting, reward and benefits, staff development and retention, HR policy development, management support and all related administrative aspects.

The Head of HR participates in the OCA Heads of HR Platform consisting of the Staff Director for OCA and the Heads of HR of MSF UK, MSF Germany and MSF India, responsible for the implementation of the OCA Staff Strategy for the coming 5 years.  The Head of HR is also a member of MSF’s international Heads of HR platform. 

Finally, the role is a member of the UK/IE Management Team and contributes to the overall leadership and management of MSF UK/IE.  The role has a specific responsibility to follow and advise the MT and UK and Ireland Boards of Trustees on relevant legislation and regulation and ensure MSF acts as a responsible employer. Being part of the MT also includes responsibility to support the Executive Director(s) in the delivery and the strategic development of MSF UK/IE as an institutional member of MSF, as well as responsibility to drive and develop strategic staff related priorities within the MSF movement overall.

JOB PURPOSE

• To lead on all aspects of staff and staffing, in line with the strategy of MSF UK/IE and MSF UK/IE’s commitment to support OCA’s staff needs as well as that of other MSF Operational Centres.
• To provide leadership and management of the HR Department in London and Ireland, and the LEAP Project Manager.
• Ensuring the development and implementation of HR strategies and policies.
• As a member of the OCA Heads of HR Platform drive the implementation of the OCA Staff Strategy support objectives as defined in the OCA Strategic Plan for the period 2020-2023.
• The Head of HR has overall accountability for the activities of the HR department, ensures the integration of the office and field HR function, effective collaboration across London, Dublin, Amman and Tunis and advises the Executive Directors in UK and Ireland on all people management issues for MSF-UK/IE.

PERSON SPECIFICATION

Essential

• Senior manager, with proven management experience in MSF or another similar organisation including leading other managers.
• Proven significant experience with HR management in the international NGO sector.
• Academic degree, preferable in Human Resources or other relevant area (CIPD qualification).
• Experience of developing and influencing strategy at a senior level in an international organisation.
• Experience of working with issues of equity, diversity and inclusion as they pertain to a global and national workforce.
• Strong leadership skills with experience of leading senior managers and sub-teams.
• Experience of working as part of a network of HR colleagues, across a global organisation, and advancing strategic objectives.
• Change-management experience including in organisational design
• Excellent interpersonal and team-working skills.
• Experience of working with Microsoft Office 365.
• Ability to work in a fast paced, unpredictable and demanding environment.
• Ability to travel domestically and internationally including to MSF field projects.
• Fluency in written and spoken English.
• Commitment to aims and values to Médecins Sans Frontières.

Please visit the MSF UK website for the full job description and person sepcification.

MSF UK/IE is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.  

HOW TO APPLY  

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date.

RECRUITMENT TIMETABLE  

Closing date for applications: 6th September 2020, 11.59pm (BST)

Location: London
Hours: 4-5 days per week; permanent contract
Benefits: 7.5% employer matched pension after probation, flexible working, 25 days holiday per year (plus bank holidays and Christmas break) and a generous staff development budget

Application deadline: 13th September
First interviews: w/c 21st September
Second interviews: w/c 28th September
Preferred start date: w/c 2nd November

About the role:

NEON has spent the last six years developing our core content; it’s powerful, is widely endorsed and is being used by hundreds of organisers across the country to build movements and win campaigns. Within our new Movement Building Hub, we deliver this content through immersive trainings, responsive organising support and deep-dive coaching and mentoring on issues from climate change to migration. 

The Head of Movement Coaching will lead the adaptation and delivery of our flagship year-long coaching and mentoring programme OrgBuilders, as well as design a new Rapid Response programme, and recruit and train a network of associate coaches. Together these programmes are designed to build and support the development of strong movement organisations running winning campaigns. 

There are no formal education requirements for this role. As long as you can show us you have the skills we don't mind where you got them from. Also important to us is your potential and willingness to learn and grow in the role so even if you don't have 100% of the skills listed, or come from a very different sector or industry, we want to hear from you.

About NEON:

The New Economy Organisers Network (NEON) is a not-for-profit company with 15 staff. We also work with a range of contractors and Associates and incubate other organisations. We are a network of over 1,600 UK organisers from different trade unions, grassroots groups, non-governmental organisations (NGOs), faith-based campaigns, civil society groups and movements from across the country. We support campaigns to help progressives win social, economic and environmental justice.

We run trainings, share skills and coordinate together on campaigns helping people to lead movements like Just Treatment (organising patients to fight for the NHS) through to working with our members to get over 2,500 media bookings across the UK’s biggest TV/radio outlets. We’re ambitious and the team is agile, fast paced and committed to actually changing things. 

Prospectus is delighted to be supporting the Royal Agriculture Benevolent Institution (R.A.B.I) as they look to recruit a new Head of Services to oversee the strategic and operational management of their  client services.R.A.B.I is based in Oxford and are a farming charity that offers financial support, practical care and guidance to farming people of all ages, including farmers, farmworkers and dependents. They provide tailored support to suit their beneficiaries and strive to build strong, supportive relationships to help those in need acquire the best support they can.

As their Head of Services, you will be responsible for managing the day to day operational requirements, including a team of frontline advisors who directly support individuals who are experiencing hardship, by providing tailored advice and support as well as grants. In addition, you will offer strategic direction in order to develop and improve services for long term response to growing demand. The Head will be the champion for the client services area of the businesses, with the drive and focus to ensure it operates and delivers services of excellence and in accordance with best practice at all times. Finally, you will work collaboratively with internal stakeholders including senior leadership and marketing teams to ensure their creative strategy focussed on developing services and increasing service awareness in delivered efficiently.

To be considered, you will be a strong leader with demonstrable experience of leading successful support and/or advice services combined with knowledge of individual grants. This is an integral role for the organisation and as such, you will be an exceptional leader at both strategic and operational level with proven experience of managing and developing relationships with internal and external stakeholders and partners. Finally, a proven track record of product and service development experience is essential as is the understanding of the needs of individuals experiencing hard ship.

To apply for this role, please initially submit a word-formatted version of your CV; suitable candidates will then be contacted and will be asked to complete a tailored supporting statement.

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. 

We are looking to recruit an inspirational leader to take on the role of Regional Head. In this role you will be responsible for the management and successful growth of the East (London and neighbouring areas) sub region.

Leading and managing your team, you will ensure our services are delivered to a high standard and meet best practice standards.  You will also develop and implement an effective strategy for developing and growing the sub-region’s services, winning contracts for providing new services, and retaining existing ones to ensure the continued growth of our services to homeless and vulnerable people.

Our services in the region include Homeless Hostels, Semi-independent Housing, Mental Health Services, Women’s Services and Housing First

Key requirements for this influential management role include:

• Experience of leading a team or teams delivering services to groups of vulnerable clients, in either a supported housing, support, care or other relevant environment;

• Track record of effective operational leadership and management of staff across dispersed locations, working through a line-management structure, including through a period of substantial change.

• Business/service development experience e.g. successfully winning new business; successfully negotiating for contracts for the provision of services - either as a supplier or purchaser.

• A person centred approach - putting clients at the centre of your work

In return, we offer a range of benefits including a pension scheme, staff discounts scheme and initiatives to help you maintain a healthy work/life balance. We are also committed to providing our staff with a wide range of learning and development opportunities; in support of their personal and professional development.

To find out more and apply please visit our website.

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

Closing date:  10am, 21 August 2020

Interview and assessments: 3 September 2020

It is a requirement for this post that an enhanced DBS disclosure check, will be undertaken for the successful candidate. 

We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) applicants, as they are under-represented within St Mungo’s at senior management level.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are in the top 100 of Stonewall’s Workplace Equality Index 2020, we are also proud to have been awarded Personnel Today’s 2018 Diversity and Inclusion (Public Sector) award and we are a Disability Confident Employer. To ensure that our workforce reflects the diversity of our clients as well as the communities that we live and work within, we encourage and welcome applications from all sections of the community.

Head of Services

Yorkshire and North East

£50,000 per annum plus bonus, pension and healthcare

Are you an innovative and effective senior operational leader with commercial acumen and a strong social ethos and ready to make a positive contribution to the lives of homeless people with support needs?

One (Housing and Support) CIC are a specialist provider of intensive housing management to vulnerable groups of people. As a newly formed not-for-profit community interest company we work with a variety of people who need help to overcome barriers in their lives. We work in partnership with people to provide high-quality accommodation and support and help them to learn the key skills needed to live independently and play an active role in their community, giving them access to a better future.

At One CIC, we believe that everyone should have the opportunity to do great things.

About the role

This is a highly rewarding opportunity and an excellent time to join an organisation that is passionate about reducing homelessness and giving people access to a better life.

The role itself is highly autonomous and strategic and is a vital part of the senior leadership team which has impressive growth plans UK wide.

Reporting to the Chief Executive and working closely with the Directors, you will implement and drive initiatives to meet the objectives and goals of One CIC; and will proactively drive continuous service improvement plans to meet challenging targets and achieve the best value for the customers, their team and the future of the organisation.

As a leader you will manage the operation, which will include talent attraction, development, retention and performance of several individuals, such as: Housing Manager, Housing Support Officers and the wider support team.

As the safety of people is paramount, you will be accountable for managing risk and ensuring the organisation is compliant with current and ever-changing housing laws and recommendations.

You will manage seamless relationships with many internal and external stakeholders, inclusive of local housing teams, commissioners and partners. Nurturing these relationships and enabling them to identify and develop continued and future growth opportunities across the Yorkshire and North East Region

About you

Able to demonstrate extensive experience of strategically leading an operational service where you have implemented successful policies, procedures and continuous improvement initiatives, ideally within the housing or homeless sector or a similar not-for profit organisation.

You will be a commercially astute manager with proven experience of developing business opportunities and have a personal drive and ambition to meet One CIC's plans for growth and development.

With a proven passion for delivering excellent customer service and a genuine desire to help tenants, you will have first class communications skills and be able to build effective relationships with stakeholders.

By adopting a collaborative and supportive management style, you will be able to lead, influence and mentor with a strong emphasis on employee engagement and a personal commitment to tenant/customer involvement.

You will have an excellent track record in developing and overseeing outstanding support for people facing homelessness (or a related areas) such as supporting people to move on to their own accommodation, gain independence and/or reintegrate them back into a community setting.

How to apply

Please upload a copy of your CV, along with a covering letter which explains both why you are attracted to this post, and why you are the right person for us. Please limit your covering letter to no more than 1 page. 

The closing date for applications is 9am, Monday 17th August, with first stage interviews taking place week commencing 17 th and 24 th August 2020 and final interviews scheduled for week commencing 7 th or 14 th September 2020.

An exciting opportunity has arisen to join the UK's leading cancer research charity based in Yorkshire. The charity is a leading funder of cancer research in the region and has a track record of supporting ground-breaking projects and clinical trials to help prevent cancer and increase survival.

Yorkshire Cancer Research is entering a very exciting period in its development. The charity has been connected with the people of Yorkshire for over 90 years during which time it has established a sound financial base. Following the commitment in 2015 to invest at least £100m in cancer research and service by 2025 the cancer and cancer-prevention services work has already led to the creation of several pilot and larger scale programmes and they now require talented and motived people to expand and develop this vital work further.

Yorkshire Cancer Research - Head Of Services -Cancer and Cancer Prevention X2

Location: Grove Park Court, Harrogate. HG1 4DP.Travel across Yorkshire will be required.

Salary: £50K + Benefits

Contract: Permanent or 6 months FTC

The charity is looking for two exceptional individuals to develop, deliver and manage a portfolio of evidence-based cancer and cancer-prevention services. The post holders will be vital in ensuring the charity meets its ambitious KPI targets that will lead to achieving the goal of saving an extra 2,000 lives a year in Yorkshire by 2025.

These are exciting, and continually developing roles for the charity working in partnership with local authorities, Clinical Commissioning Groups, NHS Trusts, community, and voluntary organisations and most importantly with patients and service users.

To be considered for this position you will have an excellent track record of management and leadership experience at senior manager/team leader level in a relevant environment. You will need to present and show experience of developing and maintaining strong relationships.

You must have experience of implementing, managing, and evaluating a strategic portfolio of health services. It would be ideal for the postholder to have knowledge and understanding of cancer services and public.

Closing date for applications: Midnight on Thursday 25 th June 2020

If you would like to receive a more information for this role, with details on how to apply, please contact Shweta Prabhakar:

Shweta Prabhakar: [email protected] | 020 7820 7320

Woodcraft Folk, the co-operative children and young people’s charity, is seeking a home-based Head of Resources. This is a new role and you would be joining the charity at a time of significant change for the organisation. If you are a qualified accountant with strong financial management experience, gained preferably in the charity sector; and if you have a breadth of management experience and are looking for a senior management role, then we would like to hear from you!

For further details of the role please see below. For a full job description and person specification please see attachment. Please note that applications must be made using our application form. CVs will not be accepted.

Deadline for applications: Wednesday 26th at mid-day August 2020

Interviews: 4th September 2020

Responsible to: Chief Executive Officer

Responsible for: Finance Administrator

Salary: £30,520-£37,580 (depending on experience)

Hours of work: 35 hours per week

Place of work: Home based

Contract: Permanent

Holiday: 28 days holiday, plus Bank Holiday entitlement

This post will be subject to an enhanced Disclosure & Barring Service check and a Protecting Vulnerable Groups membership (if the successful candidate is based in Scotland).

Head of Resources

Woodcraft Folk are looking to appoint a Head of Resources to join a newly formed Senior Management Team for the organisation.

Woodcraft Folk is a co-operative youth movement open to everyone. We support children to take the lead and change the world through weekly group nights and camps. Woodcraft Folk activities develop children’s understanding of the world around them and help them to span the world with friendship. We’ve been running since 1925 and we’re still going strong!

Reporting to the CEO, you will work closely with the Senior Management Team, to develop the vision for Woodcraft Folk, focusing particularly on the Finance, IT and HR systems. Woodcraft Folk has small financial resources (annual income of approx £1.5m and less than 20 staff) but significant human resources in the form of over 3,000 volunteers who play many roles, including over 100 volunteer treasurers. The Head of Resources needs to bring a professional approach to Woodcraft Folk’s systems and controls, balanced with an understanding of how to motivate and support volunteers.

Covid-19 has had a significant impact on the charity’s operations and we moved swiftly to online provision of quality education for social change. Woodcraft has 5 outdoor centres and campsites providing education through group accommodation. The centres are currently only able to offer accommodation to family groups. The Head of Resources will need to produce regular income reforecasts as society opens up and we are able to host groups of young people again.

Woodcraft Folk has decided that all staff who used to be based in our London office will now be based at home. This will enable the South London offices to be sold and release funds to invest in our educational work. The Head of Resources will lead on this sale.

The Head of Resources will be joining Woodcraft Folk at a time of significant change for the organisation. If you are a qualified accountant with strong financial management experience, gained preferably in the charity sector; and if you have a breadth of management experience and are looking for a senior management role, then we would like to hear from you!

We are delighted to be advertising an exciting new role at MASH. MASH is a busy city-centre based charity working with women who sex work to help keep them safe and more empowered to make decisions about their lives. Our small and dedicated staff team, supported by volunteers, work with more than 600 women every year and we are the only agency in Manchester working specifically with women with complex needs. In 2018, MASH was awarded the Queen’s Award for Voluntary Service, the equivalent of an MBE, which recognises exceptional work done by volunteer groups in their communities. All our staff benefit from regular development opportunities including trauma-informed training.

The Head of Business Development and Support will work with other members of the MASH team to achieve the following outcomes for women who sex work:

• To improve women’s health
• To improve women’s well being
• To empower women to make choices
• To increase women’s safety
• To influence policy and practice changes in other agencies working with our clients group
• To influence a more positive view in society of our clients

This senior role will lead on MASH’s business development and business support functions, including:

• Income Generation
• Finance
• HR & Administration
• Performance & Impact

The post-holder will be responsible for securing the funds needed for MASH to deliver its strategic priorities, and ensuring the organisation’s internal support functions are working as effectively as possible to ensure successful execution of our ambitious plan.

We’re looking for an experienced income generator who also has experience of wider leadership on business support functions such as finance and HR.  We’re looking for an all-rounder who wants to develop their skills within a small but ambitious team, and support the organisation to develop its systems and sustainability.

The post-holder will work with other members of the MASH team to ultimately support women who sex work to improve their health and wellbeing, and to ensure greater awareness within external organisations.

This role is suited to a motivated and target driven individual with strong financial literacy skills.

Fixed Term: 18 month post with potential to extend if targets met

The closing date for applications is midnight on Sunday 6th September and interviews will be held via Zoom on Friday 11th September

Contract: 30 hours per week. Permanent Contract (4 days a week) 

About us

The Soil Association is the UK’s leading membership charity campaigning for healthy, humane and sustainable food, farming and land use.

Uniquely we work across the whole food chain, giving us extensive learning from our activities with farmers and growers, processors, supply chain partners, caterers, educators, young people and consumers, which enables us to create well-evidenced, practical solutions and programmes across our food and farming portfolio,  examples of which include enabling farmer-led innovation through the Innovative Farmers network, our Food For Life (FFL)  programme, an exciting and fast-growing programme that bring schools, nurseries, hospitals and care homes, and their surrounding communities, together around the core ethos of healthy, tasty and sustainable food and working with caterers to improve the quality of 1.8 million meals per day through our Food for Life Served Here standards.

About the opportunity

This is a unique opportunity to help build the collective power of the Soil Association brand and enable the maximum impact from our food and farming programmes.  This role comes at an exciting time in the development of our new and ambitious ten year strategy at The Soil Association and we are looking for someone with a passion to make sure we achieve the change we want to see in our world through outstanding communications.

Your role

As our Food and Farming, Head of Marketing and Communications you will lead our Food and Farming (B2B) marketing, communications and engagement activity, across all stakeholder audiences, generating positive behaviour change and contributing to the development of our key programmatic work.  

This is a busy, fast paced role, which requires an innovative mindset as we bring together our food and farming communications teams under a new structure, managing a small dynamic team, you will enjoy creating opportunities to grow our funding and expand our capacity around how food is grown, produced and consumed.  

About you

You’ll thrive in this role if you are an innovative leader, have a collaborative mindset, the ability to operate with autonomy, be comfortable working across multiple audiences and channels alongside demonstrating a commitment to making a difference in the world. We are looking for a passionate senior leader, with skills and experience to make a real impact.

Commitment to Safeguarding

The Soil Association and FFL are committed to safeguarding and promoting the welfare of all children and young people that we work with. In accordance with this commitment we ensure that we follow a thorough and safe recruitment and selection process for all roles that work with children. This includes checking against the Disclosure and Barring Service (DBS) where appropriate. Please note that if you are successful in your application to the role any offer of employment will be subject to a satisfactory DBS check.

Our Benefits

Working with us you will have a range of financial and lifestyle benefits, including 27 days annual holiday plus bank holidays, increasing to 30 days with service (pro rata for part-time). For more information on our benefits please visit our website.

Important dates
Closing date for applications: 9am, Monday 24th August

Interviews are expected to take place: During week commencing 31 August

To Apply

Please read our full job description for this role.

Please submit your CV with a covering letter (both in Microsoft Word format) to our recruitment team. Your covering letter must cover the “essential” criteria listed in the Job Description. Failure to submit a covering letter may mean your application is removed from the shortlisting process. To support our work on enhancing our advertising reach please complete the Equal ops form too. Please make sure that the file names of the documents you attach contain your name (first name and surname)

Please note we look at applications on arrival and reserve the right to close this vacancy early.

Soil Association is committed to providing equal opportunities for all applicants regardless of their background. We value diversity whilst also acknowledging that people from certain backgrounds are underrepresented in our organisation. If you’re not sure about applying, please get in touch with us for a chat.

Thank you for your interest in supporting our work at the Soil Association

Overview of The Union

Since our founding as a global scientific organisation in 1920, The Union has drawn from the best evidence and the skills, expertise and reach of our staff, consultants and membership in order to advance solutions to the most pressing public health challenges affecting people living in poverty around the world.

The Union has thousands of individual and organisational members forming an international network of huge influence and knowledge that is the bedrock of our work.

We have three main approaches to achieving our mission:

• As a scientific organisation, The Union’s approach starts with evidence. We conduct research so that we can know the nature of the challenges we face and their most effective solutions.

• Through our peer-reviewed journals, our global and regional conferences, and through training courses and technical assistance, we provide platforms for sharing scientific knowledge with stakeholders around the world. A flagship Union event each year is The Union World Conference on Lung Health where over 3,000 participants come from around the world to learn about the latest research, policy developments and programmatic advances. The conference attracts high profile, influential speakers including those who have survived TB as well as Ministers of Health and leading researchers.

• By directly delivering health services and advocating on behalf of those affected by tuberculosis and lung disease, we directly act on the best available scientific knowledge.

Know. Share. Act. These principles have driven The Union’s work since its founding.

Do you have an excellent track record of leading and managing the development of membership in a member association? Have you got strong experience planning and delivering commercial, digitally-driven strategies, and leading teams to implement these successfully?

Do you want to make a real difference to the Public Health sector? We are looking for an outstanding Head of Membership to lead the development and further growth of The Union’s membership. 

Fixed term contract 1-2 years (TBD) with the potential to extend or move to permanent.

Head of Membership

The post will oversee the ongoing development, delivery and management of The Union’s Membership and will share that expertise organisation wide. They will lead on the development of all elements of The Union’s Membership scheme and develop and maintain all processes to manage and grow the reach. This post drive ambitious growth targets and work with the teams to sell membership and retain current members.

We are seeking a Head of Membership to:

• Lead the ongoing development and delivery of the membership growth and retention strategy, planning steps to improve the support we provide to our members, and through this to grow our membership

• Deliver against ambitious membership growth targets- by developing and executing ongoing engagement programmes and recruitment strategies

• Work with colleagues to plan and monitor campaigns to increase our acquisition, retention and engagement with members

• Lead the planning and delivery of member workshops and consultations when necessary to ensure the product remains fit for purpose

• Support the ongoing development and delivery of departmental processes, including renewals, joining, and elections

• Drive membership marketing and communications programmes, supporting content generation and stepping in to develop communications where appropriate

• Oversee and deliver regular reports to support the overall positioning of the team and membership internally and with senior members including staff meetings, Membership Committee, Board

• Support the development of the team

  Reporting in to the Membership Director, you will play a key role in the wider Union

Applicants must be able to demonstrate the following essential requirements in particular:

• Proven track record managing development of membership, with significant experience planning, delivering and exceeding commercial strategies and targets

• Membership Marketing experience, good writing skills, significant experience developing engagement programmes

• Experience leading development and management of digital business systems, websites, and e-learning, and using CRM to analyse and plan membership engagement

• Management of P&Ls, and budgets

• Regular collaboration across departments, especially communications

  To apply please submit a current CV along with a cover letter, no more than 2 sides of A4, addressing how you meet the criteria within the person spec and job description, for the role. Please provide examples of your work to illustrate your experience.

This is a role which gives an opportunity to someone who is dynamic, strategic, is enthusiastic about serving the organisation’s Christian mission, prizes excellence and leads others well.

As Head of Accounting Services, your role will be to manage a team of up to ten staff delivering accounting services to over 370 clients (including your own client portfolio); forming client delivery strategy in consultation with the Leadership Team; and ensuring that the team continues to deliver quality professional services.

Main responsibilities:

Service delivery: 

• Oversight and responsibility for the delivery of the Accounts Examination Service, including line managing other team members, and ensuring clients receive an excellent service which complies with our Service Level Agreement.
• Managing own client portfolio of 50+ clients, including conducting accounts preparation and examination, and giving professional advice to our clients when appropriate.
• Being responsible for overseeing the AES budget, monthly KPI results, profitability, utilisation, and capacity workings.
• Responsibility for overseeing technical compliance:
  • Ensuring awareness of Charity Commission and accounting body best practice on accounting and examinations;
  • Overseeing process and template updates in accordance with changing requirements;
  • Overseeing development and delivery of training within the team and managing others assisting with this.
• Reviewing resource capacities alongside strategy in developing partnerships with new clients.

Strategy and leadership:

• As part of the Extended Management Team, working with the Leadership Team on short and long-term objectives for the Accounts Examination Service and the wider organisation.
• Liaising with the Chief Relationship Officer in strategy, reporting and budgeting.
• As part of the Relationship Services Leadership Team; seeking to strengthen cross-team collaboration, enabling an integrated service to our partners in ministry, and delivering excellent customer service. 

Islamic Relief Worldwide

Islamic Relief UK (IRUK)

Head of Marketing

BASE LOCATION: London, UK

REPORTING TO: UK Director

LINE MANAGEMENT RESPONSIBILITIES:

4 Direct reports

Digital Engagement Manager

Marketing Manager (Offline)

Digital Marketing Manager

Executive Assistant

(Total department staff: 9)

Islamic Relief:

Islamic Relief is an international relief and development agency striving to alleviate poverty and suffering around the world regardless of colour, race or religion. Established in 1984 in response to the widespread famine in Africa, Islamic Relief has grown to be a key, well known and respected aid agency in disaster relief and the ongoing development of people in over 25 countries.  It specialises in Education & Training, Health and Nutrition, Water & Sanitation, Income Generation, Orphans’ Support, Emergency Relief and Disaster Preparedness.  Islamic Relief is a member of the Disasters Emergency Committee (DEC) and is an implementing partner for DFID, ECHO, the World Food Programme and UNHCR.

PURPOSE OF DIVISION (IRUK)

Islamic Relief UK (IRUK) is a Strategic Business Unit (SBU) that is part of Islamic Relief Worldwide. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

PURPOSE OF DEPARTMENT (MARKETING):

The Marketing Department will liaise with key stakeholders to ensure IRUK campaigns and products are effectively promoted to its targeted audiences through intergrated and creative marketing and fundraising techniques.

The department seeks to raise awareness, funds and understanding of IRUK, grow influence, drive action and ultimately bring key audiences closer to our purpose.

JOB PURPOSE:

Working with the UK Senior Management Team (UK SMT), the Head of Marketing has strategic and operational responsibility for all aspects of marketing and brand management for Islamic Relief UK.

The Head of Marketing will have overall responsibility for the quality, consistency and strategic direction of our Marketing services. This will involve the delivery of cross-channel, high profile impactful marketing campaigns that drive action and engagement with IRUK.

This role will understand emerging trends in marketing, and work to understand how these innovations can be applied to the organisation’s context.

KEY WORKING RELATIONSHIPS

• UK Director
• Heads of Department and Managers
• Creative agency
• Regular contact with IRW Directors and Department Managers

SCOPE AND AUTHORITY

Scope of the Role:

• Lead the development and implementation of the marketing strategy with plans and activities to raise brand awareness including the adoption of IRUK’s brand and values across the organisation and to deliver impactful fundraising and advocacy campaigns.
• Provide effective leadership and build strong working relationships with departments across the organisation to ensure integrated marketing plans are developed and implemented to achieve maximum impact with external audiences.
• Play a key role as a member of the UK SMT in developing IRUK’s strategic priorities and implement plans to raise awareness of the Organisation’s activities and their impact.
• Provide effective leadership for team members delivering marketing activities, ensure digital marketing and branding plans are in place and act as an inspiring role model at all times.

Responsibility for Resources:

Manages the Marketing Department budget, operating within the budgetary limits of the Department, and in accordance with IR policies/processes. Overall responsibility for all technical equipment within the Marketing department..

KEY ACCOUNTABILITIES

The job holder is accountable for fulfilling their roles and responsibilities in line with Islamic values and principles of fairness, humanity, honesty, respect and fair treatment of their colleagues and staff. The following are the main responsibilities that the role holder will be accountable for:

1. Developing and implementing the Marketing strategy, related plans and brand management to ensure campaigns achieve maximum impact

• Identifies and prioritises the marketing needs within IRUK in line with strategic priorities and campaigns.
• Lead the development and delivery of the marketing strategy to raise IRUK’s profile, funds and improve understanding of our work with key external audiences including potential beneficiaries, donors, supporters and other stakeholders.
• Develop and implement supporter journeys across direct marketing channels.
• Assist in the development and annual review of IRUK’s marketing strategy to ensure it is fit for purpose to support IRUK in its work.
• Develop and implement plans to provide advice, support and resource materials to assist stakeholders in the marketing and positioning of their activities.
• Work with internal stakeholders to plan content for all major campaigns and areas of work.
• Ensure that strategies, campaigns and activities across all departments optimise the way IRUK is viewed by the public and external stakeholders, and ensuring that our purpose and impact is relevant and understood across all owned, earned and paid channels.
• Work collaboratively with Islamic Relief Worldwide to maximise our brand’s ability to enable positive emotional connections with our audiences in a way that drives long-term engagement.
• Provide strategic input to cross-organisational projects and seek to identify steps to accelerate progress and maximise the impact of IRUK’s campaigns activities.
• To offer senior level marketing expertise to relevant stakeholders at IRUK.
• Overall responsibility for the content and appearance of all print and digital materials to ensure consistency with the brand and brand values (consulting stakeholders where appropriate).
• Work with the Head of Comms and Creative Content on editorial direction, design and production and distribution of publications.
• Work with the Head of Comms and Creative Content to produce copy and design of all marketing content both online and offline ensuring they are high quality, up to date and align with relevant policies.

2. Management of the Marketing Department developing and implementing strategies/workplans and Key Performance Indicators

• Responsible for the provision of an effective Marketing department to deliver accurate and timely work. Provide support and guidance where required.
• Keep the marketing department’s work plan under review to ensure congruence with a developing and changing organisation.
• To be accountable for setting and achieving annual Marketing KPI targets, and for contributing to broader departmental, divisional and organisational KPIs as agreed with the UK Director.
• Analyse and report against the KPIs and create action plans to address any areas of concern/risk.
• Ensure the use of KPIs/metrics to evaluate the impact of marketing services and initiatives – ensure they are understood, valued and adopted across the department.
• Support the Marketing Manager (offline) to provide best practice expertise and support across offline and direct marketing channels and techiques.
• Support the Digital Marketing Manager to provide best practice expertise and support across digital marketing channels and techiques.
• Play an active role with senior colleagues to ensure IRUK meets the compliance requirements of the regulatory bodies and also provide formal reports and advice as necessary to the UK Director to enable the fulfilment of their responsibilities.
• Manage the Marketing budget and participate in forecasting and budget setting processes and reviews to ensure effective use of resources for advertising and marketing campaigns.
• Working with the Heads of Fundraising and Comms and Creative Content to ensure donor journeys are effectively implemented across all marketing channels.

3. Support fundraising and income generation with an effective digital strategy and digitial marketing plans

• Oversee the development of a digital strategy and integrated digital marketing plans to enhance our reach and engagement with targeted external audiences.
• Responsibile for the content, editorial policy and quality control of IRUK’s website and and social media channels to maximise opportunities to reach and engage with new and existing supporters/donors and raise funds.
• Inspires and mentors creative excellence in the immediate team and any external providers so that creative output is on brief, on brand, and supports Islamic Relief’s cause.
• Ensure that IRUK’s digital marketing strategy is maximising on digital opportunities available, keeping fully informed of the latest digital marketing trends, tools and innovations.

4. Development and growth

• To lead on the creation and development of key building blocks, processes, systems and guidelines for the Marketing department to deliver effective and sustainable growth and high-quality materials, consistent with Islamic Relief’s brand, across all departments. 
• To future-proof IRUK by building a network of external contacts, undertaking regular competitor analysis and sector research, investigating ways to improve effectiveness, seizing opportunities, anticipating risks and encouraging innovation and improvements. 
• To build, develop and manage strategic partnerships with business suppliers ensuring cost-effective service, clear compliance and commitment to IRUK’s values/goals.
• Oversee and advise on the quality of marketing materials IRUK’s delivers – in creativity and by technological platforms.
• Review and audit IRUK’s existing marketing materials, developing roadmaps for future improvements.
• Ensure maximum return on investment from marketing budgets.

5.  Provide effective leadership, motivation and development of the  Marketing Department and act as an inspiring role model

• Provide on-going expertise and quality checking of IRUK’s marketing materials involving other stakeholders at every possible opportunity.
• Lead by example to create an effective and motivated marketing department which delivers strong customer service ethics and in partnership with all aspects of IRUK.
• Carry out regular one to one meetings with direct reports.
• Ensure that the annual performance review process is managed within IRUK’s policies, processes and timelines, agreeing objectives and training needs for team members.
• Address and manage effectively any areas of underperformance, within IRUK’s policies and procedures.
• Regularly review the performance of individuals and teams, providing advice, support, coaching/mentoring/learning and development as appropriate.
• Develop and lead all aspects of work of the Marketing department including budgetary management.

6. Deliver a full and comprehensive role as a Head of Department

• Identify and influence key decision makers and capitalise on opportunities to maximise IRUK’s reach within the marketing context.
• Have a positive impact internally and externally – with the people and communities that IRUK works with and for.
• Undertake corporate assignments as required by the UK Director.
• Work and lead collaboratively as part of the UK SMT and in the spirit of IRUK’s values.
• Support UK SMT colleagues in resolving significant operational issues.
• Attend UK SMT meetings to update colleagues on Marketing and other key strategic matters, as outlined above, and to support the UK Director.
• Communicate the work of IRUK positively both internally and externally.
• Represent IRUK with both internal and external audiences.
• Identify new, creative and innovative solutions as well as practical approaches to organisational issues.

7. Other

• esponsible for decisions regarding the interpretation of brand guidelines and working with the Head of Comms & Creative Content to set the creative standards of content produced by and for IRUK.
• By virtue to being a member of the UK SMT, contribute to IRUK’s decision-making process.
• Represent IRUK at key external events and initiatives when required.
• Promote Islamic Relief’s vision, mission and values.
• To work closely with the Media and Advocacy teams in the Comms & Creative department  to ensure that opportunities in these areas are maximised in an integrated manner and that public communication by these teams supports the overall marketing strategy.
• To ensure that all marketingactivities adhere to charity law, compliance/best practice, including in the area of data protection, marketing consent and vulnerability.
• Build strategic relationships peers from third sector and other organisations where relevant, ensuring quality outputs, evaluation and value for money across all activities.
• Research marketing and brandingtrends and innovations with a view to improving IRUK’s marketing work.
• Take a constructive and sensitive approach to others from a variety of backgrounds, where the work of others is valued and respected.

General Duties

• Be flexible within the broad remit of the post.
• Comply with organisational policies and practices.
• Encourage effective cross departmental working through personal example.
• Keep professional knowledge and expertise up to date.
• Attend internal and external meetings as required and contribute positively.
• Undertake any other duties commensurate with this post as reasonably requested by the UK Director.

PERSON SPECIFICATION

It is essential that the post holder shows a good understanding and empathy with the Islamic values and principles as well as commitment to IRW’s vision and mission.

Essential Criteria

Experience:

• Substantial experience operating at a senior level in an INGO/Charity sector to develop successful integrated marketing strategies and plans
• Proven experience of leading insight-driven, multichannel marketing campaigns and delivering on large scale campaigns
• Experience of working within a diverse, multidisciplinary team 
• Practical experience of successfully developing and managing marketing  budgets, KPIs, evaluation and monitoring systems, and insightful performance reports
• Extensive experience using audience, consumer and/or data insight and research to drive brand and marketing planning
• Experience of capitalising on digital and social media channels, technologies and platforms to cost-effectively grow and develop supporter bases
• Proven experience in planning and project management, with the skills to engage colleagues and support at all levels
• Experience of working with data management/analysis teams, and related CRM systems, to optimise data and data capture opportunities to help drive growth
• Experience of building, developing and managing strategic partnerships with business suppliers (including creative and buying agencies), ensuring development of clear briefs, value-for-money, achievement of results, compliance and commitment to an organisations values and goals
• Demonstrable experience of successfully leading teams with responsibility for effective performance management and motivation
• Solid experience of stakeholder management.

Knowledge, Skills and Attributes:

• Ability to enthuse and motivate a team during a period of change
• Ability to work in partnership with other teams but with the presence to introduce innovation
• Ability to create and deliver impactful audience focussed content
• Authentic and trusted leadership style
• Highly motivated, positive and solution focussed
• Ability to apply creative thinking and problem solving skills to deliver innovation
• Ability to manage high level projects, from inception to successful conclusion
• A high degree of accuracy and attention to detail
• Ability to work as part of a team and on own initiative
• Strong influencing skills, with the ability to negotiate agreement on expectations and outcomes in a busy environment, with changing priorities
• Ability to think laterally and creatively
• Initiates collaborative working in a diplomatic manner
• Clear understanding of confidentiality
• Excellent planning and organisational skills with the ability to prioritise and manage multiple projects with overlapping milestones
• A strong working knowledge of a wide range of digital and social media technologies, platforms and marketing
• Senior level understanding of current marketing trends
• Knowledge and understanding of the current marketing context for Islamic Relief
• Strong understanding of international development and humanitarian work
• Working knowledge of Macromedia Creative Suite
• Self-sufficient in production of documentation etc, with the use of Microsoft Office, and other relevant IT packages as appropriate
• Educated to degree level, or to have equivalent relevant experience
• Suitable accredited marketing qualification such as CIM Certificate in Marketing
• A good knowledge of general data protection regulation legislation and evidence of developing policies to ensure compliance and best practice.

Desirable:

• Membership(s) of the Institute of Direct Marketing or equivalent professional organisation.

Personal Qualities

• Strong motivation for and empathy with the aims and objectives of Islamic Relief
• A genuine passion for making a difference
• Understanding of and affinity with Islamic Relief values
• Confident and positive approach to work.

Other requirements

• Willingness to travel and work outside of normal office hours when necessary – particularly during emergency campaigns.

Title: Service Manager
Location: Hull
Department: Management
Salary Details: £29,022

About KIDS

KIDS is a national charity which has been supporting disabled children, young people and their families since 1970.

We work with children, irrespective of their disability or impairment, from birth through to 25 years. Each year we support over 15,000 disabled children, offer over 120 different services and work with about 80 Local Authorities across England.

We are passionate, caring and trusted and our vision is a world in which all disabled children and young people realise their aspirations. We offer support and practical help for families, every step of the way.

About the role

The overall purpose of the role of Service Manager is to manage and develop the services in Hull for disabled children and young people aged 0-25 and their families and to support and promote the development of KIDS’ services in Hull and the Yorkshire region.

To effectively develop and manage relationships with those responsible for services for Disabled children and their families at a strategic and operational level, including; Local Authorities, CCG, and the Voluntary Sector.

Key responsibilities will include the ability to:

• Manage identified services in agreement with the Regional Manager within the area and work within an agreed budget to provide this in accordance with service specifications and contracts for projects.  Hull projects include Head start Parent Training, Sleep Service, Advocacy Service, Play and Leisure, Early Years, SENDIASS and Young People’s Engagement.
• Actively promote services and their benefits to stakeholders including; Local Authorities, CCG, Health Providers, Schools and Colleges, Voluntary Sector, Parent Carer Forum and Young People’s Engagement groups along with disabled children and young people and their families
• Work with the Regional Manager and Business Development Manager to pursue business and tendering opportunities providing significant input into tenders and ensure KIDS is at the forefront of service delivery in the region.

About you

• To be able to carry out this role it is essential that you have the following characteristics:
• Experience of managing and developing services.
• Experience of managing and leading a team
• Experience of working with children with disabilities
• Knowledge and experience of child protection, and child and adult safeguarding
• Ability to build and sustain partnerships with range of organisations
• Experience of managing a budget.

The successful post holder will be based at the Hull Office with regular local travel and occasional regional and national travel.

The post holder may be required to take a flexible approach to their working arrangements, as they may be required to work occasional evenings and weekends.

KIDS is committed to safeguarding and successful applicants will be required to undertake stringent recruitment checks including (where applicable) an enhanced DBS check.

Advertising end date: 24 Aug 2020
Interviews will be held on: 27 Aug 2020

TO APPLY AND FOR MORE INFORMATION
Please click ‘Apply’ to be redirected to our website, where you can download the full Job Description and submit your application online. Please note, you are not applying at this stage.

No agencies please.

We are looking for a dynamic fundraising professional who can help lead us into our next stage of growth as a charity. We are looking for someone who is ambitious, visionary, creative, and compassionate, who recognises the challenges facing refugees as they rebuild their lives in the UK, as well as the great potential they possess, and the opportunities needed to realise this potential.

Imagine this…

You're packed in the back of a grubby van driving through an unknown land. You hear your smugglers exchanging a coarse joke. You look out of the tiny opening in the window beside you and watch the sun setting on another uncomfortable day. The smugglers promised you safety from violence. Right now, though, safety feels like a distant memory...

Refugees have been forcibly displaced from their home. Their lives have been invaded by violence, war or persecution.

Upbeat Communities is a Christian charity that exists to help refugees settle and rebuild their lives in the UK. We have been helping strangers become neighbours since 2005.

In line with the Christian ethos and values of Upbeat Communities, and due to the strategic importance and seniority of this role, there is a genuine occupational requirement that the post holder is a practicing Christian.

About us.

Upbeat Communities was founded in response to the needs of refugees arriving in the UK and the stories they shared of their lives and their journeys. Through building relationships with those from refugee communities we were able to identify their needs and the best ways to respond.

One of the best resources a refugee can have to help them settle in their new home is a good social network. Relationships and connectedness can help overcome the many challenges faced by those seeking refuge. With this aim, we want to help connect refugees into community.

Our name reflects our vision to see thriving, positive communities where refugees can contribute and make the most of opportunities.

We greet new arrivals with our Welcome Boxes befriending project. We offer free English classes and community activities to help refugees (adults and children) integrate. We empower refugees to rebuild their lives through Host Derby (temporary accommodation), mentoring (careers guidance) and the Vulnerable Persons Resettlement Scheme, which local authorities contract us to deliver. We also empower the local community through awareness raising. Our organisational values, lived out by our staff and volunteers, are:

We work to WELCOME
We create COMMUNITY
We are inspired to act with INTEGRITY

We exist to EMPOWER
We are committed to CREATIVITY
We run on RELATIONSHIPS
We are proud to be PROFESSIONAL

We have COMPASSION at our core

Upbeat Communities’ Christian ethos is the motivation for all our work. It is the reason why we do what we do. It is to work together to demonstrate God’s love to refugees who have been displaced by war, conflict or persecution. We are inspired by the message, life and example of Jesus through which God’s unconditional love for all people is expressed. It compels us to love our neighbours as ourselves. It is through relationships, with each other and those whom we seek to work with, that we practice and demonstrate our ethos. We seek to live out Jesus’ command to “welcome the stranger” by building mutually enriching relationships with those who are seeking sanctuary in our country.

Context of the role.

We currently have a diverse range of income streams including grants, local authority contracts, one-off donations, regular giving and earned income. Our 3-year strategic plan has identified a number of areas of development which will require increased funding for the charity. Our income for each of the last 2 financial years has been ~£500K but we are looking to increase this across all current income streams, in particular our grant funding, as well as developing new areas of growth including corporate and major donor giving.

In order to achieve this, we have created a new role of Head of Fundraising and are looking to fill this position as soon as possible. The Head of Fundraising will develop and lead on our long term fundraising strategy in line with our organisation-wide strategic objectives.

The successful candidate will have a positive attitude and love resourcing our team with the finances to deliver the best possible services to those we work with. The candidate will be committed to, actively demonstrate, and take a lead in the delivery of our Christian values, ethos and practice in order to achieve our mission and vision.

About You.

Are you passionate about communicating a message of hope and transformation that will engage current donors as well as recruit new supporters in financing our work of welcoming refugees and helping strangers become neighbours?

Are you a leader who can inspire the Upbeat team with a vision for fundraising and generating new income for the charity?

Are you committed to living out your Christian faith in the workplace through prayer, worship, leadership and action?

Are you a catalyst in cultivating long term relationships with individuals, churches, businesses and grant funders?

Are you meticulous in your approach to project/campaign planning and delivery and can work well at both the strategic and operational level?

Do you thrive in an environment that can change quickly and needs creative and agile responses, often needing flexibility to manage the competing demands on your time?

Are you comfortable working digitally, embracing new developments in tech, whilst also confident in more traditional approaches to fundraising including bid writing and engaging relationally with major donors and grant funders?

Are you committed to standing alongside refugees, providing welcome and support as they rebuild their lives as well as listening and learning from those who remain resilient in the face of great difficulty?

Are you an experienced Fundraising Manager looking for a new challenge, an ambitious fundraising professional looking to develop your skills and experience, or maybe someone who hasn’t worked in the charity sector previously but has some amazing transferrable skills gained in the public or private sector?

If that describes you, then you sound like the perfect fit!

Please read the full job description/ person specification attached before applying.

There is no set deadline for this post. Applications will be reviewed as they are received, and interviews will be scheduled accordingly. Applicants are encouraged to apply as soon as possible.

It is likely initial interviews will be carried out online, with second stage interviews taking place in person.

All applicants need to submit a CV and covering letter explaining why they would be a fantastic fit for the role.