Head Of Service Jobs

Blood Cancer affects 250,000 people every year, with 40,000 newly diagnosed each year. We set out our fundraising strategy in 2022 with the ambition to beat blood cancer and we will achieve this by increasing the amount of research and services we fund. To do this we will be doubling the amount we invest over the next five years and continuing our current income growth across all fundraising streams. Public Fundraising is a key strategic area for the charity and Blood Cancer UK is looking to grow its presence and impact here, inspiring more people to choose to fundraise for us. As Head of Public Fundraising, you will set the vision for Public Fundraising at Blood Cancer UK and lead an ambitious team of Senior Managers to build individual strategies and operational plans to ensure continued income growth.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. 

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. 

We believe no one should face financial hardship in later life. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey. 

Responsibilities and Person Specification: 

Working closely with the CEO, the Director of Policy and Influencing and the Head of Policy and Research, the Head of Influencing will lead a powerful influencing programme. They will ensure that our work is centred around the experiences of older people in poverty, and that we undertake strategic and sustained influencing activity to persuade key decision makers and persuaders to support and act on our policy recommendations across the nations. Alongside providing cross organisational media communications support. The Head of Influencing will provide effective, inspirational, transparent and compassionate leadership and line management to colleagues in the Influencing department. This is one of two new roles in our well established Policy and Influencing Directorate, building on our commitment to drive forward policy change that tackles poverty in later life. 

You should have a passion to tackle poverty in later life, and significant experience leading the development and delivery of overarching influencing strategies across the nations to effectively target decision makers and secure support for our policy calls. It’s also essential to be an experienced line manager and team player, collaborating with internal and external stakeholders across the nations to secure policy change. 

For full details on the role and requirements, please read the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight.

What it’s like to work at Independent Age: 

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits. 

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.

You can find out more about what it’s like to work at Independent Age on the careers page of our website.

Application Process: 

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format). 

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do however include dates of employment. Please ensure the title of any uploads does not contain your name.

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role. 

Closing Date: 23:59 on Monday 12th August. 

Interview Dates: Interviews to be held in person on 27th and 28th August.

Head of Services & Development

Reporting to: CEO

Salary: £41,600

Terms: Permanent, 37.5 hours a week

Buckinghamshire has a growing older population who are the heart and soul of our communities – for example as employers, workers, volunteers, mentors, carers and child-minders. They help make our worlds go round. But when the challenges of older age feel overwhelming, and someone’s own world shrinks, Age UK Bucks is there to support them. Based in Aylesbury and working across the county, our services support older residents to maintain their independence and well-being, especially when times are difficult:

Job purpose: As a key member of the senior leadership team, you will help lead the organisation through transformational change to more effectively and sustainably deliver our mission - to support, champion and empower older Bucks residents to meet the many challenges and opportunities of ageing.

The role: You will oversee the development and delivery of high quality, person-centred, compassionate and effective support and services for older people across Bucks that has demonstrable impact and quality. You will help shape the charity’s structure and improve operational capability, building the team’s skills and nurturing new relationships with partners and clients to achieve this.

We are looking for someone who is empathetic to the needs of older people and their families. You will need to have great communication skills and have the ability to flex between day to day service delivery support and strategic planning and development.

If you would like to view the full job description please visit our website.

To apply for the role, please send your CV with a covering letter detailing:

· Why you are applying for this role.

· What skills and experience will you bring.

· What are your areas of development.

Equal Opportunities

Age UK Buckinghamshire strives to meet the needs of all older people in Bucks but is also aware that some communities could be better served by us. We therefore want to become more representative of the community we serve. We encourage equality, diversity and inclusion in the workplace and encourage applications from our wonderful rainbow of talent in Bucks and people of all ages.

Job Title: Head of Service (CoramIAC)

Contract: Permanent

Hours: 35 per week

Salary: Circa. £60,000 per annum

Location: CoramIAC Office - Cockfosters (until January 2025, then moving to Coram Campus - Bloomsbury)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About CoramIAC

Coram IAC, is a Voluntary Adoption Agency, which specialises in Intercountry Adoptions. This position is a member of the Leadership Team and will have a pivotal role in leading, developing and managing a range of operational adoptions services, ensuring that they meet the needs of children we are providing services for, including all legal, policies, guidelines, and internal standards. They will play a key role in helping to develop new services and where appropriate will take operational control of these.

About the Role

The Head of Service post holder will take the lead responsibility (under Ofsted registration) as the Adoption Manager of Coram IAC. They will ensure the ongoing delivery of an outstanding VAA that is fully compliant with national minimum standards and regulations; and ensuring high quality adoption support and a sufficient supply of adopters that reflects the diversity of the countries they are adopting from.

Applying to adopt in the UK is open to anyone already in the process with Coram IAC but we do not actively recruit domestic adopters like other VAAs. Approved Intercountry Adopters may however request to change their approval advice to the UK if they are considered a suitable match for children available and waiting for permanence through Adoption in the UK.

Coram IAC predominantly serve prospective adopters from the global majority and as such recruit and train a highly diverse and skilled group of adopters to enable the best outcomes for children whilst also offering adopter and sector diversity for potentially harder to place children. This includes family groups and older children. Our offer to RAAs via our domestic program therefore delivers families for children who often wait the longest in the care system.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Sunday 28th July 2024 at 23:59

Interview Date: Tuesday 6th August 2024 at Coram Campus, Bloomsbury, London, WC1N 1AZ. Please note that interviews will take place in person and will include a written test.

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No: 1067313

We're looking for a kind, compassionate and resilient Head of Service Mental Health & Learning Disability to located at our Head in Caledonian Road.

£65,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're part of one team? You'll feel at home here.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

The Head of Service for Mental Health and Learning Disability will work in alignment with the Director of Specialist and Complex Care, and wider Senior Management Team to drive up performance, business, and financial efficiencies. The role will provide expertise and capacity to support the organisation to deliver is vision and strategic objectives.

The Head of Service will be the strategic and operational lead ensuring delivery of consistent and high quality services and performance across a defined customer group. To ensure that all Services are run effectively, well managed financially, and employees are performing at high levels. Service and Contract Managers will report directly into this role.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Leadership Accountabilities:

Develop and maintain a culture that supports collaboration and service improvement whilst behaving as a role model to Look Ahead's values and behaviours
Provide effective, visible leadership ensuring challenging objectives are set within a performance and quality focused environment
Focus on external stakeholder management, maintaining and building new relationships to support organic growth
Lead a performance culture and deliver on budget, quality standards and full KPI compliance.
Operational Accountabilities:

Ensure that services are compliant with CQC regulatory requirements (where applicable)
Responsible for ensuring Service Managers/budget holders deliver on budget; robust budget management practices, shared learning, increasing commercial capability at management level
Maximise income through business development and remodelling
Be responsible for identifying loss making contracts and lead on negotiations with Director of Complex Specialist Services to improve financial viability
As part of wider management team support new business opportunities across directorate
Effective management of any safeguarding incidents and appropriate escalation of any emerging risks
Lead on investigations as required
Lead on ensuring all services are Inspection ready, reaching for outstanding performance and deliver and adhering to compliance with policies and procedures

Matrix Lead Responsibilities:

Knowledge of CQC and other regulatory requirements and frameworks i.e., PBS
Working with Policy Group to develop new policies relevant to area of work.
Keep informed of legislative and policy changes to improve working practices and help inform strategy.
Lead on innovation relevant to supporting adults with mental health, learning disabilities & autism
Work in partnership with other Leads across directorate to ensure consistency and share good practice
What you'll bring:

The ideal person for this role will have:

A positive attitude and ability to motivate direct reports
Proven experience of being a strategic lead across relevant services
Experience of successfully delivering in a contract and target driven environment
Proven financial management experience and delivering surplus
Previous experience of working with housing management contracts and agreements
Experience of Safeguarding and responding effectively to serious incidents

For our full job description please visit our website.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Advocacy and Healthwatch are powerful allies for change. As one of the UK’s largest providers of advocacy, advocacy-related and Healthwatch services, this new role offers an exciting opportunity to make a real difference, putting people at the heart of what we do.

Advocacy allows Individuals to have their voices heard and respected when decisions are being made about their health and social care. It raises awareness of people’s rights and entitlements and empowers people to advocate for themselves or to speak up for them when they can’t.

Healthwatch uses feedback from the public to better understand the issues facing the NHS and other care providers and make sure people’s experiences improve health and care for everyone – locally and nationally. Healthwatch can also help people to get the information they need to make the right personal choices to get the support they deserve. You can find out more about what we do on our website.

About the role

The Head of Operations will have oversight of all service delivery to ensure people are at the heart of what we do, and we are the best we can be, through:

• Setting and reaching high standards
• Promoting collective and personal responsibility
• Making best practice happen
• Championing continuous improvement.

What we need from you

We are looking for an experienced leader and manager who is skilled in building and developing effective relationships with colleagues, particularly with a workforce which is geographically dispersed. Looking for a chance to make a real impact, you will have the desire and passion to drive forward the mission and values of The Advocacy People.

Although this role is predominantly working from home the role does require monthly travel to see our local teams which are currently accross the south of England. You must have access to a stable home broadband service, good mobile signal, a full driving licence and your own transport as well as flexibility with working hours.

What happens next

If you’d like to know more, the full job description and information about how to apply can be found on our website 

Anyone joining our team is subject to The Advocacy People’s Safer Recruitment pre-appointment checks. Applicants invited to interview will need to bring evidence (photographic where possible) of their right to work in the UK and new employee start dates will only be confirmed once other mandatory checks, including the appropriate DBS clearance and 2 satisfactory references, one of which will need to be from your most recent or current employer, have been received.

We look forward to hearing from you!

Closing Date: 9am on 5 August 2024

Interview Date: 20 August 2024

Interview venue: MS Teams

If you would like to discuss the role further, please contact Sarah Deason.

This is a new and exciting role to support the ongoing growth and development of the Men’s Sheds movement and specifically the work of the UK Men’s Sheds Association (UKMSA) made possible through long term support from a funder.

Having celebrated ten years of UKMSA in 2023, we are now looking forward to the next ten years with an ambitious target and programme to support and facilitate the growth of the Men’s Shed movement and the health and vitality of Sheds, together with campaigning for happier and healthier men with programmes to improve wellbeing, reduce loneliness, anxiety, depression and ultimately save lives.

We are a small team, and the Head of Operations will be required to deliver against their own agreed targets, as well as supervise the work of others. The Head of Operations will be a member of the organisation’s Senior Leadership Team (SLT) and have day to day line management responsibility for five staff or contractors.

Contract: Permanent, full time, 35 hours per week over 5 days                 
Salary: £52,265 - £65,286 + company car and competitive benefits 
Location: Home based with travel across UK
Closing date: 23:59 Sunday 4 August 2024 
         
Are you a passionate and experienced operations leader with a commitment to animal welfare? This is a unique opportunity to join our senior leadership team as the Head of Rehoming and Foster Service Operations and make a real difference in the lives of animals.

More about the role

As our Head of Rehoming and Fostering Service Operations, you'll oversee our national network of 12 rehoming facilities and foster services, managing a dedicated team committed to finding loving homes for pets in need. This is your opportunity to lead, innovate, and drive continuous improvement in our crucial services.
 
In 2023, we helped nearly 6,000 pets find loving homes, but thousands more need our help. That’s why we’ve invested £1 million in our Rehoming and Fostering directorate, with the ambitious goal of rehoming over 10,000 pets annually by 2026. In this pivotal leadership role, you'll witness the impact of your efforts every day, knowing you're directly improving the lives of animals.
 
You'll collaborate with a supportive senior leadership team and receive ongoing professional development to refine your skills. This role allows you to thrive in a positive work culture where you can build strong relationships with colleagues and drive our mission forward.
 
What You’ll Be Doing

At Blue Cross, we understand a fulfilling career matters. We offer the chance to play a key role in animal welfare by leading innovative rehoming and fostering services. Your responsibilities will include:

• Leading our national network of rehoming facilities and fostering services, managing a team of Operations Managers.
• Championing collaboration within the Rehoming and Fostering leadership team, ensuring smooth transitions for new services across our centres.
• Driving continuous improvement in operational practices, focusing on efficiency, income generation, and cost management.
• Building and maintaining a strong reputation for Blue Cross rehoming and fostering services.
• Developing and analysing data to benchmark practices and demonstrate their effectiveness.
• Fostering a healthy and positive culture within the Rehoming and Fostering team.
• Contributing to the wider Blue Cross leadership team with a collaborative spirit and willingness to share expertise.
• Networking with key stakeholders to foster collaboration and support for our rehoming and fostering initiatives, both internally and externally.

Want to know more? We've attached a detailed job description that outlines the role and responsibilities in greater depth.
 
About You

You will be a passionate leader who can navigate complexity with ease. While extensive experience within the animal welfare sector remains important, the primary focus for this role is on operational leadership with a strong emphasis on collaboration and inclusivity. 

Your experience in the animal welfare sector, ideally multispecies, will be invaluable. You'll leverage your proven track record to optimise operational efficiency and effectiveness. 

You'll foster a collaborative and supportive environment, empowering your team members to reach their full potential. This aligns perfectly with your experience as a sector leader, influencing and delivering strategic initiatives. 

Open communication is key, and you excel at using data analysis to make informed decisions that benefit both the team and the organisation.

Building strong relationships comes naturally to you. You'll create a positive and inclusive atmosphere where everyone feels valued and heard. You're a skilled communicator who inspires and motivates your team, fostering a sense of ownership and accountability. Your strong networking skills will be essential in fostering collaboration with key stakeholders in support of our rehoming and fostering initiatives. 

Your experience in performance improvement management and delivering animal welfare services within a complex organisation will be instrumental in achieving this.

In essence, you're a change champion with a passion for animal welfare who thrives on building and nurturing a high-performing team.

To effectively fulfil this role, you will be required to travel to various sites. A full driving license is therefore essential.

Desirable Animal Welfare Experience

• Animal welfare qualification 
• Leadership/lean qualification or equivalent experience 
• Leading in a commercial environment, delivering sustainable services or profit-making services
• Working in cross sector animal welfare working groups and forums 
• Media and public speaking 
• Responsibility of physical asset management
• Managing multi-million-pound operational budgets

Blue Cross Benefits
 
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can. With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll thrive in a supportive and rewarding environment.
 
Our generous benefits package includes: 

• Enhanced annual leave entitlement: 30 days plus bank holidays 
• Pension scheme with enhanced employer contribution
• Life assurance
• Unlimited access to an employee assistance programme
• Programmes for physical and mental wellbeing support
• Free access to a GP via MetLife
• Recognition scheme
• Annual volunteer days
• Claim for professional fees
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the 'Why work for us' page on our website.
 
How to apply 

Apply via the link to the vacancy on our website and complete the online application process before the closing date on Sunday 4 August 2024.

We reserve the right to close this vacancy early should we receive an overwhelming response.

What happens next?

We appreciate your application! We aim to contact all applicants as soon as possible with the outcome.

Shortlisted candidates will be invited to a virtual conversation on Microsoft Teams. This is a chance for us to learn more about you and your interest in the role, and an opportunity for you to ask questions about Blue Cross and the position.

Following your first interview, if shortlisted, we'll invite you to the final stage at our Burford site. Here, you'll gain a deeper understanding of Blue Cross through a tour and meet some of our team.  We'll also invite you to complete a psychometric assessment to understand your work style and preferences, discussing your results with you before your second interview.

This is a national role based from one of our office locations - York or London

Are you passionate about driving positive change? As our Head of Social Impact, you’ll play a pivotal role in shaping the future of STEM Learning to improve lives through education. Your role is to lead the charge in driving STEM Learning’s brand through the clear articulation of our social and economic impact, ensuring our impact is central to our brand. By collaborating with stakeholders, influencing business priorities, and championing thought leadership, you can help STEM Learning empower learners, inspire educators, and transform the landscape of STEM education.

 About Us

STEM Learning’s mission is to empower young people with the skills and knowledge to thrive through effective teaching and learning of STEM.

As the UK’s leading provider of STEM education and careers support, we work with schools, colleges, employers and other partners to inspire and engage young people in STEM subjects and prepare them for the future.

The Role

As the Head of Social Impact, you will play a key role in driving positive change and evidence-based practices to support our goals by:

• Articulating and communicating our social impact in ways that are more accessible to multiple stakeholder groups – allowing stories to be told to ensure systemic change in STEM Education.
• Leading the Impact Team and a wider network of external evaluation partners to ensure a comprehensive approach to STEM Learning’s impact and evidence portfolio.
• Reinforcing STEM Learning as thought leaders in STEM education.
• Lead STEM Learning’s impact and evidence portfolio, influencing the sector, meeting stakeholder needs and driving reinvestment.
• Shaping STEM Learning’s priorities to ensure we remain purpose-led and impact-driven.
• Fostering a culture of learning from both successes and failures – both internally and across the wider sector.
• Seeking opportunities to enhance STEM Learning’s knowledge base through external expertise and networks.

Our Ideal Candidate

Candidates will demonstrate our values: Sustainable – Innovative – Proactive

To be successful as Head of Social Impact, you will possess:

• Exceptional skills in engaging stakeholders through compelling narratives and strategies related to social impact and evidence.
• Demonstrated experience of articulating evidence and impact to a variety of audiences in a compelling and inspiring way – at ease presenting to a variety of audiences, through leading forums, discussions and presenting.
• Strong communication skills to position STEM Learning as thought leaders in the field.
• Understanding of evidence, monitoring, and impact evaluations and strategies, preferably in an educational setting.
• Proven ability to generate comprehensive assessments of impact to meet the needs of diverse stakeholders.
• A track record for identifying and fostering strategic partnerships and collaborations that enhance impact and innovation.
• Experience in leading a team, providing guidance and direction to staff while promoting the organisation’s profile and mission.

We are looking for someone who meets as many of the criteria as possible but encourage applications from candidates who might not meet all criteria.

Our Benefits

• 30 days holidays plus bank holidays
• Access to a fantastic pension scheme
• A comprehensive employee assistance programme
• Access to a voluntary staff benefits scheme including cycle to work loan scheme; electric vehicles; health cash back plans; free eye tests; discounted vouchers and much more

Next Steps

 To apply please submit your CV and a cover letter explaining what interested you in the role and why you think you are our ideal candidate.

There is no closing date for this role; applications will be reviewed on an ongoing basis so early applications are recommended.

STEM Learning strives to be diverse and inclusive – a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences.

Head of Creative Services

£58,000 - £65,000 pa

City of London E1 8QS and we are a hybrid working organisation

This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.

Purpose of job:

As the Head of Creative Services, you will be pivotal in establishing the smooth operation of our Production Directorate. Reporting to the Creative Director, you will collaborate with department heads and other senior stakeholder across the organisation to develop and implement project management and content workflows across teams to enable the team to deliver work effectively.

Once creative ideas are envisioned and agreed upon, you will lead the team in creating the roadmap for implementation. Your role entails developing, training, and assimilating a team of Creatives and Producers into a new operating model capable of developing, managing, and delivering a range of content year-round. This will involve collaborating with project teams across departments to ensure Producers can successfully deliver large, complex content projects, as well as several small to mid-size projects. The primary focus will be for Producers to work across a range of channels and formats (e.g., digital, broadcast, social etc.), creating a system that empowers Producers to work on multiple campaigns and deliver several content projects concurrently. You will lead on delegating tasks and mapping out internal resources, budgets, timelines, and all major details to enable the production team to deliver content on time and within budget.

Your responsibilities also include ensuring that production activities align with our strategic vision, fostering a harmonious and efficient process for the production team to thrive. By instilling order within the team's processes, you will significantly contribute to fostering efficiency and accountability across the wider organisation.

Key responsibilities:

• Implement robust project management processes to ensure the efficient workflow in content delivery. This entails responding to briefs from our Strategy Directorate (Fundraising, Funding, and Corporate Partnerships), who set the strategic direction, objectives, and target audiences. You will support our Production team to address various aspects of these briefs, including conceptual work, video content such as appeal films, photography, shoots, design assets, digital content, and more.

• Continuously improve, streamline and assess best processes and ways of working to seamlessly deliver content on time and within budget.

• Oversee the production of all shoots and content activations, implementing a critical path, and ensuring alignment with the Strategy Directorates and the vision of the creative teams.

• Co-create, build, and maintain the planning roadmap and critical paths (including sign-off processes) for the production team, aligning priorities with departmental budget and strategic objectives.

• Collaborate with production teams and department leads in Legal, HR, and Assurance to establish processes aligned with the Production Directorate's workflows and requirements.

• Oversee paperwork processes, including contract management, safeguarding paperwork, legal documentation, and risk assessments, ensuring compliance with regulations and organisational standards.

• The role involves directly managing and strategic planning of production teams while also overseeing resource allocation for creative and production teams, which encompass creatives, designers, editors, and producers.

• Work closely with other department heads to implement traffic management systems, ensuring producers, creatives, and production teams are adequately resourced for optimal performance.

• Collaborate with stakeholders to develop training programs and materials aimed at enhancing Producers' skills in managing content creation across multi-channel campaigns.

• Demonstrate an excellent understanding of diversity, equity, inclusion, and belonging (DEIB) principles, integrating them into creative processes and outputs.

• Strategically build and nurture relationships with external collaborators and freelancers who share our commitment to DEIB and our mission for change.

• Stay informed on industry best practices and emerging trends in integrated marketing and production management to continuously improve operational processes and training initiatives. 

Person specification

Essential criteria

· This role requires both creative and technical skills as well as human-centred people expertise. You should be expert in integrated marketing communication tools and techniques, but also expert at stakeholder management, as you will serve as the liaison for senior stakeholders within Strategy and within the production teams.

· Extensive and demonstrable experience in department and team management, as well as training & development.

· Proven strategic experience in implementing efficient content production workflows for complex integrated cross-media campaigns, such as video, broadcast, digital, event, activations, podcasts, multi-screen shows, and others.

· Experience specifically with implementing processes that have directly enhanced team efficiencies and who has led teams through change and transformation.

· Possess an in-depth understanding and awareness of the training needs required for producers to effectively manage content within campaigns across various channels.

· Previous experience working in a creative agency or production company, with a solid understanding of production operations.

· Expert in project management tools and techniques, with a focus on time and resource management.

· Strong mentorship and coaching skills, with the ability to upskill Producers and empower them to take on more complex projects.

· Excellent knowledge of budget management principles, with the ability to balance financial constraints with creative requirements.

· Demonstrable experience of managing varying production logistics and implementing forward planning techniques, including resource allocation and scheduling

· Solid experience of high-level relationship development with institutional donors and/or global foundation

· Proven experience of negotiating and managing £multimillion, multi-faceted funding partnerships in the voluntary sector 

· A knowledge of the NGO funding landscape 

· Exceptional communication, networking, influencing and persuading skills.

· Building and sustaining effective working relationships both internally and externally 

Desirable criteria 

· Strong problem-solving skills, with the ability to find creative solutions to lastminute issues and challenges.

· Excellent organisational skills and attention to detail, with the ability to manage multiple tasks simultaneously.

· Effective communication skills, with the ability to collaborate with cross-functional teams and stakeholders.

· Extensive experience in paperwork management, including contract administration and compliance documentation.

· Experience of securing partnerships with institutions and/or large global foundations 

· Experience of developing funding propositions with impact and funding teams 

· Knowledge of the impact of poverty on vulnerable people in the UK and around the world 

Perks and benefits:

· Flexible working hours

· Work from home option

· Life Insurance

· Wellness programs

· Employee Assistance Programme

· Enhanced maternity and paternity leave

· Paid emergency leave

· Sabbatical Opportunities

· Professional development

· Mentoring/coaching

· Paid volunteer days

· Payroll giving

· Salary sacrifice

· Team social events

· Extracurricular clubs

· Cycle to work scheme

· Free fruit

To apply please visit our website via the link and apply online.

Closing: 11:55pm, 4th Aug 2024 BST

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,

There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.

Disability Confident Employer

As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.

NYAS provides independent monitoring services nationally which aims to ensure that all residents within homes are safeguarded and have their wellbeing promoted at all times. This service provides regular reports which are a reliable source of external monitoring to ensure that the provision has the leadership and resources as well as skilled and supported staff to meet the needs of each resident. The monitoring will also ensure residents are provided with a safe environment which promotes their wellbeing.

We are looking for a new Service Manager to work alongside our current Service Managers to co-lead and be responsible for the delivery and development of the service which includes the management of staff and contractors. You will work to ensure that the service is delivered to a high standard and is within budget.

You must have knowledge and experience of residential care for children and adults plus experience with quality assurance.

This is a home-based role however, there is an expectation with the needs of the role to travel nationally with occasional overnight stays and attend NYAS offices as required. There is also a minimum expectation of quarterly travel to meet with commissioners.

For more information, please view the below attached job description below.

In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the job description attached. Requirements include:

• Substantial proven practice experience in delivering direct work to children, young people and adults at risk in a social care setting, preferably residential
• Knowledge and experience of writing and quality assuring reports for regulatory bodies
• Considerable experience of the supervision of staff
• Knowledge of the legal and policy frameworks for children, young people and adults at risk in residential care and how this applies to the role
• Ability to maintain professionalism at all times
• Ability to communicate effectively.

NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.

We reserve the right to close this vacancy early once we receive a high number of applications.

Hours:

Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu

Annual leave:

28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension:

2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with its auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage:

A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location:

2wish is currently working with staff to offer a form of hybrid working and this will continue for the foreseeable future.

This post will continue to include home working, with the expectation on the successful candidate to travel to 2wish Head Office regularly.

Applicants living in border counties to Wales will be considered, but the applicant must be willing to commit to regular travel to Head Office.

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish:

2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales. We work in partnership with professionals who refer into the charity on behalf of the families, so they don't have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

However, we know that gaps in support for those suddenly bereaved still exist outside of Wales. And so we are expanding into England and are on the lookout for passionate and committed individuals who want to help push the charity to the next level.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate, and longer-term support to families, individuals, professionals and witnesses. Since we were established in 2012, we have grown to deliver our service across the whole of Wales.

In January 2024, we expanded the geographical area and recruited a brand-new team to deliver the service in the border counties of England and Wales, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. This will be the first of several phases of expansion and the aim is to deliver our service throughout England and Wales in the coming years.

The post holder will lead an effective and cohesive management team across England and Wales overseeing the development and delivery of specialist services for individuals affected by sudden and unexpected death in children and young people aged 25 and under. They will ensure the team provide the highest standards of support, and that services are shaped by the needs of those who access them.

The key objectives of the post are:

• To lead upon delivery of support services across England and Wales, ensuring services are delivered consistently to a high quality and are embedded across a growing geographical area. To embed a growing team and develop relevant strategic priorities.
• To motivate, lead and develop a multi-disciplinary team to provide holistic services to families, friends, professionals, witnesses and individuals affected by sudden death.
• To establish pan-phase partnerships with key stakeholders to embed and develop referral pathways and raise awareness of the charity and its services.
• To work closely with the CEO, Director of Operations, Director of Transformation and Strategy and the wider Leadership Team promoting effective cross-team working that contributes to the overall objectives of 2wish and 2wish Cymru.

Main tasks and responsibilities:

1.0. Support services:

• To oversee outstanding service delivery across England and Wales that responds flexibly to emerging need in line with the business plan, key deliverables, budget and policies and procedures
• To leading on effective delivery and scaling up of services throughout the expansion phases
• To work closely with the Director of Transformation and Strategy to ensure a consistent approach to service delivery that aims to embed the service within existing child death procedures
• To oversee and monitor financial performance, ensuring effective deployment of resources and compliance against agreed targets/budgets
• To be responsible for Safeguarding and work with designated Safeguarding Officers to ensure services are safe for supported persons, staff, counsellors and therapists, volunteers, external partners and other key stakeholders
• To carry out regular risk assessments for services. Ensuring safeguarding concerns are followed up systematically, including making referrals to statutory services
• To oversee high-quality assurance of the service through monitoring of quality assurance systems, audits, management of complaints and learning from disruption
• To work with managers and Senior Leaders in the development and definition of new services, ensuring that operational procedures which support service delivery are fit for purpose
• To taking a hands-on approach to dealing with complex or difficult cases, particularly in new areas as we expand
• To oversee and further develop monitoring and evaluation processes to clearly demonstrate the impact the service has on individuals supported
• To contribute towards applications and reports for funders/ grants etc. in line with milestones /objectives and funding agreements
• To attend formal and informal meetings with the 2wish Senior Management Team and as required with the Trustee Board to review and report on progress

2.0. Leadership:

• To provide clear and visible leadership for a growing support team, with a specific focus upon leading and developing the support managers, taking overall responsibility and accountability for their management, performance, quality of their outputs, including recruitment/retention, induction, training and development, performance management and succession planning
• To lead and motivate staff in the performance of their duties in a way which encourages loyalty, dedication and high professional standards, in line with 2wish Cymru and 2wish ethos, values and determined by the Leadership team and Trustee Board in our strategic plan
• To further develop a positive approach to change and growth in line with expansion plans and the subsequent changes to staffing and areas of service delivery
• To establish and maintain effective working relationships on a local and national with referral partners and key stakeholders including police, health and professionals involved in child death procedures
• To oversee the development of training packages to encourage education and awareness around the experiences of those affected by sudden death
• To work closely with the CEO and Leadership team to support the work of 2wish nationally
• To ensure that the voices and needs of those affected by sudden death in children and young people are at the centre of decision making in Wales and England
• To work to the policies and procedures of the organisation, to promote these with staff and to ensure that they are maintained and developed appropriately. Keeping up to date with regulation, guidance, standards, government policy and research relating to sudden child death

3.0. General:

• To show respect and sensitivity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To undertake any other duties deemed commensurate with this post as directed by the CEO or Deputy CEO

It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to an enhanced DBS check.

Additional benefits for our employees:

• An 'Employee Assistance Programme,' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events, discounts for family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone/E-sim for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts.

Why FitzRoy?

At FitzRoy, we’re not just another charity. We are a pioneering national organisation dedicated to transforming the lives of adults with learning disabilities, autism, and mental health needs. With over 100 services across England, we support more than 800 people across England. Despite the challenges in the social care sector, FitzRoy has grown consistently, proving our resilience and commitment to the people we support.

About the role:

In this newly created Head of Fundraising role, you’ll  have the unique opportunity to shape and lead our fundraising efforts. You will oversee a talented team of three: an Individual Giving Manager, a Trust Consultant, and a Fundraising and Marketing Assistant. Your mission is to develop and implement a fundraising strategy that builds on our past successes and drives us towards even greater achievements.

What you’ll achieve:

• Innovative fundraising: Bring fresh ideas to all income generation activities, from major donors to community events.
• Relationship building: Develop and nurture relationships with new and existing patrons, ambassadors, donors, and regular givers.
• Strategic leadership: Set and manage the fundraising budget, establish KPIs, and introduce new ways of working to enhance our fundraising function.
• A fundraising culture: Across the organisation, engaging teams and empowering them to participate in fundraising activities in their local communities.

What’s in it for you:

• Flexible working arrangements.
• Home based or based in our Central Support office in Petersfield.
• Generous Leave: Start with 25 days of annual leave, increasing to 30 days with service, plus the option to purchase additional leave.
• Health and Wellbeing: Access a free Health Care Cash Back Scheme, virtual doctors, free legal advice, free counselling support, and a Blue Light Card for shopping discounts.
• 10% employer pension contribution (with a 5% employee contribution) and life assurance.

What makes us special:

• Impactful work: Every day, we make a real difference in the lives of those we support, helping them lead fulfilling and independent lives.
• Innovative approach: We embrace creativity and innovation in all our initiatives, continuously seeking better ways to serve the people we support and our funders.
• Supportive culture: Our team is passionate, dedicated, and always ready to support each other. We believe in the power of collaboration and community.

Why Work at FitzRoy?

Our employees love working here, and it shows. We’re proud of our supportive and inclusive culture, where everyone’s ideas are valued and teamwork is encouraged. In our staff survey last month:

• 82% of staff who responded would recommend FitzRoy as a good place to work
• 83% say FitzRoy has strong values which are put into practice
• 94% say I feel I make an impact through the work I do

Our Vision and Values:

Our vision is a society where people are treated as equals within inclusive communities and empowered to ensure their rights and aspirations are met.

Our purpose is to enable people with learning disabilities, autism and mental health needs to thrive, living more independently at home and at the heart of their communities.

Our values – See the Person, Be Brave, Be Creative – guide everything we do. If you share these values and are passionate about making a transformative difference, we want to hear from you.

Apply Today:

If you’re ready to take on this exciting new role and lead our fundraising efforts to new heights, apply now and become a part of our incredible FitzRoy team. Together, we can make a real difference.

About FitzRoy

At FitzRoy we believe people with learning disabilities, autism or mental health support needs should be able to live in their homes, independently, with a life filled with love and choices.

Our Hall Drive supported living service in Nottingham is a great example of how we support people in their community and keep them out of institutionalised care. Steven, one of the four residents, has autism, cerebral palsy, epilepsy as well as a learning disability and tunnel vision. A wide mix of support needs is typical of most of the people we support across FitzRoy.

“Give me a trumpet and I’ll blow it from the rooftops, I cannot praise the team highly enough for what they do. They’ve given him a life. I was the one who had to section him for his own safety but he’s just gone from strength to strength and now he’s just a different person. Without FitzRoy I think he’d still be sectioned now, living an awful life.”

Steven’s sister Tracey

The majority of FitzRoy’s funding comes from statutory sources. Local authorities pay for the basic housing and support needs of the hundreds of people we support in supported living services, care homes, as well as in their own homes.

From a ground-breaking digital transformation programme, to assistive technology and home improvements and extensions, we rely on fundraising to transform our support, enabling us to provide the extras - that make a house a home, and a life well-lived and a person fulfilled.

FitzRoy was founded 60 years ago by two parents, Elizabeth Fitzroy and John Williams, who

pioneered a new way of caring for people with learning disabilities. At the time, most children and adults with learning disabilities lived a life of isolation, often ostracised from their communities and hidden away in institutions.

Our founders had an alternative vision – care in small, family style homes and where people with learning disabilities can flourish, living a life of independence and joy, and most importantly, the life they choose. Elizabeth Fitzroy and John Williams changed the face of social care to secure a future, not just for their children, but for generations to come.

Today, FitzRoy remains strongly rooted in the values and ethos of our founders. We are proud to support over 800 adults with a range of learning and physical disabilities and autism across more than 100 services in England. Through our registered care homes, supported living, support at home and day services, we are committed to breaking down barriers and raising the bar in standards of quality care for the people we support.

Job title: Head of External Relations

Hours: A minimum of 28 hours up to 35 hours (full-time)

Contract: Permanent

Salary: £38,961 - £44,522 – salary based on a 35-hour working week (pro rata based on hours agreed). Salary offered commensurate on experience.

Location: Hybrid working. Based at our Head Office in Chorley but with a mixture of home and office working, supplemented by work in the community and meetings across Lancashire. Expectation to be office based 2 days per week as a minimum.

Do you want to use your skillset to join a team who are passionate about improving mental health and wellbeing for the people of Lancashire? 

In this exciting and challenging role, the Head of External Relations will be a part of Lancashire Mind’s Senior Management Team and will be a pivotal to the ongoing growth and sustainability of the charity. The successful candidate will need to be commercially astute and an excellent communicator, as the role will focus on building and maintaining relationships and growing the reach of our external communications.

More specifically, the role will have key responsibilities linked to the following four priority areas:

- Overseeing the development of our range of growing sold services.

- Ensuring our marketing and communications are relevant, impactful and engaging.

- Supervising and developing an expanding training service.

- Strategic relationship management with businesses across Lancashire.

Lancashire Mind offer a 35-hour working week, 25 days annual leave (plus bank holidays), additional leave between Christmas and New Year, long-service leave, a workplace pension scheme, sick pay scheme, paid emergency time off to care for dependents, an Employee Assistance Programme, regular supervision and significant learning and development opportunities.

See attached Recruitment Pack for more detailed information about Lancashire Mind and the job role. 

We want to be a great equal opportunities employer for all our staff, regardless of their background or characteristics. We recognise that not everyone is the same and that different people will require different support to fulfil their potential. One thing we can do to work towards that goal is to ensure that our staff team is representative of the diverse communities across Lancashire. We particularly encourage applications from people in communities that face mental health inequalities and from anyone with experience of living with a mental health condition.