Home support manager jobs

As Individual Giving Senior Executive, you'll play a key role in developing and delivering multi-channel campaigns that inspire supporters to continue and deepen their relationship with the Charity. 

You'll manage a varied portfolio of appeals, supporter retention, development, upgrade, cross-sell and reactivation activity, working across channels including direct mail, email and telephone. From campaign planning and creative development through to analysis and reporting, you'll take ownership of projects that help grow supporter loyalty and maximise long-term income.

Working closely with colleagues across the Charity and external agencies, you'll lead on the planning and delivery of campaigns and supporter journeys that place supporters at the heart of everything we do.

This role also includes line management responsibility for an Individual Giving Assistant, making it an excellent opportunity for someone looking to build their leadership experience.

About us

At The Royal Marsden Cancer Charity, we raise money to save the lives of people affected by cancer. The funds we raise support world-leading research, state-of-the-art equipment and exceptional patient care at The Royal Marsden, helping deliver breakthroughs that benefit people with cancer across the UK and around the world. 

We're entering an exciting period of growth, with ambitious plans to increase income, grow our supporter base and deliver exceptional supporter experiences. That's why we're looking for a talented Individual Giving fundraiser to join our Supporter Retention & Development team.

About you

We're looking for someone who combines strong direct marketing experience with excellent project management skills and a genuine passion for creating outstanding supporter experiences. 

You will have:

• Experience delivering successful Individual Giving or direct marketing campaigns, ideally focused on supporter retention and development. 
• Strong project management skills, with experience managing multiple campaigns, budgets and deadlines. 
• Confidence analysing campaign performance and using insight to inform future activity and testing. 
• Experience working with databases, data selections and campaign reporting. 
• Excellent communication and relationship-building skills, with experience working with agencies and suppliers. 
• Strong organisational skills, attention to detail and the ability to manage competing priorities. 

Experience of digital fundraising, mid-value giving or telephone fundraising campaigns would be an advantage, but is not essential. 

Why join us?

This is a fantastic opportunity to develop your fundraising career at one of the UK's leading cancer charities and help The Royal Marsden to revolutionise cancer treatment through groundbreaking research, and deliver world-leading care.

We offer:

• 27 days' annual leave plus bank holidays, rising with service
• Hybrid and flexible working (60% home working)
• Generous pension contributions
• Enhanced maternity and adoption pay
• Life insurance
• Employee assistance programme
• Subsidised canteens
• Access to learning and development opportunities
• A supportive, collaborative and values-led culture 

Our values

We're proud to be Respectful, Kind, Ambitious, Purposeful and Versatile. If you share our values and want to use your fundraising skills to make a meaningful difference to people affected by cancer, we'd love to hear from you. 

Apply today and help us make life-saving breakthroughs happen for people with cancer, now and in the future.

The Project Delivery & Capability Manager plays a key role in enabling the successful delivery of the ARUK’s 10-year strategy through the development and embedding of an effective, scalable and proportionate Project Management Framework.

This is not a traditional project management role. We are looking for a collaborative delivery professional who can partner with colleagues across ARUK to help teams successfully deliver strategic projects, build organisational capability and embed effective ways of working. This role would suit someone who combines strong project management expertise with excellent relationship-building skills and is motivated by coaching, influencing and partnering with colleagues across an organisation. We are seeking a generalist who can work across diverse business functions, helping teams deliver strategic initiatives effectively, rather than a specialist focused on a single technical or operational discipline. 

Managing the Project Delivery team and with line management responsibility for the Senior Projects Officer, the post holder will help drive organisational project management maturity by acting as a trusted partner, advisor and expert for project and programme teams across the charity. Through coaching, consultation, training and hands-on partnering support, the role will help ensure major, cross-organisational strategic initiatives are set up for success and delivered effectively. 

Operating within an evolving hub-and-spoke model, the Project Delivery and Capability Manager will work closely with leaders of large, complex and strategically significant projects and programmes, providing expertise in areas such as planning, governance, stakeholder engagement, risk management, dependency management and benefits realisation. The role will also contribute to the continuous development of project management tools, standards, training and communities of practice that improve delivery capability across the organisation.

While the primary focus is on delivery enablement and capability building, the postholder may directly manage selected high-risk or high-complexity projects where additional project management expertise or capacity is required

Key Responsibilities:

Project Management Framework and Organisational Capability 

· In collaboration with the Head of Programme Management, lead the ongoing development, implementation and continuous improvement of the charity's Project Management Framework, ensuring it remains fit for purpose, proportionate and aligned to organisational priorities and ARUK’s impact-focused annual planning approach 

· Act as a centre of excellence for project management at ARUK, partnering with colleagues across the organisation to provide expert advice, guidance and challenge; use active listening, curiosity and adaptability to tailor support and drive successful delivery outcomes 

· Develop, maintain and promote project management standards, templates, guidance and other resources that support consistent and effective project delivery, providing colleagues with practical tools that support decision-making, reduce complexity, and improve outcomes 

· Design and deliver project management training, workshops and consultations, to increase project management capability and maturity across the organisation, empowering teams to successfully deliver projects in proportion to their scope, scale, and complexity 

· Partner with colleagues in the Organisational Development and Learning & Development team to ensure project management capability-building aligns with broader organisational development priorities 

· Monitor and evaluate the adoption of project management practices, identifying opportunities to improve project delivery effectiveness across the organisation 

· Oversee the maintenance and continuous development of project management resources, intranet content and self-service guidance materials 

Strategic Project and Programme Partnering 

· Proactively partner with leaders of large, complex and strategically important projects and programmes to strengthen delivery planning, governance and execution 

· Provide specialist support and challenge in areas including project set-up, governance, stakeholder management, risk management, dependency mapping, sequencing, phased delivery planning and project review 

· Facilitate effective coordination between interconnected projects and programmes, helping teams identify and manage cross-organisational dependencies, risks and impacts. 

· Support project and programme teams in establishing clear delivery plans, governance structures, decision-making routes and success measures 

· Build strong and collaborative relationships with project sponsors, senior stakeholders and delivery teams to foster a culture of accountability, learning and continuous improvement 

Line management and Team Development 

· Line manage the Senior Projects Officer, maintaining oversight of team resource and delegating work as appropriate to ensure continued opportunity to embed and further develop their skills and knowledge 

· Provide clear instruction and guidance to the Senior Projects Officer, and engage in coaching and goal-setting conversations, empowering them to succeed and develop in their role 

· Continuously seek opportunities to collaborate with colleagues in the Strategy & Governance Directorate, contributing to Directorate’s influence and success in partnering with the wider organisation 

Community of Practice and Continuous Improvement 

· Support the Head of Programme Management in the development and facilitation of ARUK’s Project Management Community of Practice, creating opportunities for collaboration, shared learning and peer support. 

· Encourage the adoption of common approaches, standards and tools across projects and programmes. 

· Capture, share and embed lessons learned and best practice from projects and programmes across the organisation. 

· Identify emerging trends, approaches and innovations in project and programme management and assess their relevance for adoption within the charity. 

· Promote a culture of continuous improvement and learning that strengthens organisational delivery capability. 

Selective Project Delivery 

· Lead selected high-risk, high-complexity or business-critical projects where project management support is required and capacity is available. 

· Establish and maintain effective project governance, plans, reporting, risk management and stakeholder engagement arrangements for assigned projects. 

· Ensure project outcomes, benefits and lessons learned are successfully transitioned into business-as-usual operations. 

Knowledge, skills and experience needed:

· Experience managing cross-organisational projects, including developing project plans,allocatingtasks, and managing risks, decisions, and changes. 

· Sound knowledge of project management methodologies (Waterfall, Agile), alongside evidence of successfully sharing this knowledge with colleagues via training, partnering, or other knowledge-sharing activities 

· Evidence developing, implementing or evolving project management frameworks, standards or governance approaches within a complex organisation, with a focus on effective delivery over restrictive processes 

· Experience of partnering with cross-organisational projects teams, and actively collaborating with colleagues on joint initiatives 

· Experience supporting organisational change, adoption, or implementation activities as part of project delivery

· Demonstrable ability to work with, influence, andadvisea variety of internal and external stakeholders at all levels 

· Working knowledge of project management tools, such as Excel, Smartsheet, MS Projects or similar 

· Project Management qualification (e.g. PRINCE2, APM), or evidence of equivalent project management learning or experience 

· Excellent communication and people management skills, with an ability to build relationships, trust, and inspire confidence and respect at all levels. 

· Strong teamplayer who can work both independently and collaboratively with internal and external stakeholders 

· Excellent planning and organisational skills, and the ability to manage a varied workload and reprioritise workin accordance withthe organisation’s needs 

· Excellent listening skills,demonstratingflexibility, curiosity, and an ability to learn 

· Demonstrates good negotiation and influencing skills 

· Demonstrates a proactive and pragmatic approach to investigating and solving problems, strives for continuous improvement andidentifiesways to deliver creative and innovative solutions 

· A good blend of strategic and analytical thinking; with an ability to see the bigger picture and makeappropriate recommendations 

· Ability to absorb and processnew informationquickly 

· Strong ethical standards anda high levelof personal integrity and empathy

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.

Salary: Circa £50,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 31st August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website,

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trialsthat slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

ALDER HEY CHILDREN'S CHARITY 

Job title: Executive Assistant 
Salary: £31,125 - £39,823 

Hours: 37.5 hours per week 
Location: Alder Hey Children's Charity (based within the hospital), Liverpool. Hybrid working available. 

About us 

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year. 

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting-edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward. 

About this role 

This is an exciting opportunity to join the Charity as an Executive Assistant, providing high-quality support to the Senior Leadership Teamand support for the governance functions. 

You will manage complex diaries, coordinate meetings, and deliver key administrative support in a fast-paced environment. Working closely with senior leaders and the Executive Affairs and Governance Manager, you will ensure deadlines are met, confidentiality ismaintained, and operations run smoothly. 

The successful candidate will be proactive, organised, and resourceful, with excellent communication skills and the ability to prioritise competing demands. This rewarding role offers variety, responsibility, and the chance to make a meaningful impact across the organisation. 

Key responsibilities will include: 

Executive and administrative supportfor the Senior Leadership Team 

• Provide high-quality, proactive executive and administrative support to the Senior Leadership Team.This willincludesupportingthe management of complex diaries and inboxes, coordinating appointments and meetings, resolving schedulingconflictsandanticipatingrequirements and priorities. 

• Support charity-wide projects, initiatives and working groups, coordinating activity and following up actions asrequired. 

Governance Function Support 

• Support the Executive Affairs & Governance Manager inmaintainingeffective, well-organised governance processes and delivering governance-related activities across theCharity and its subsidiary. 

• Provide administrative support to the Trustee Board and other Boards,Committeesand working groups, including scheduling meetings,coordinatingand collating agendas and papers, attending meetings, draftingaccurateand professional minutes,maintainingactionlogsand following up agreed actions. 

Event Planning 

• Support the planning, organisation and delivery of high-quality internal and external meetings and events, includingManager and Senior Leadership Team meetings,workshopsand other events at internal and external venues. 

• Coordinate eventlogistics, including venues, suppliers, attendees, materials, catering,technologyand other requirements, ensuring events run smoothly and delivergood valuefor money. 

Stakeholder Engagement and Collaboration 

• Build positive and effective working relationships across the Charity and with colleagues at Alder Hey Children’s NHS Foundation Trust and other key partners, supporting collaboration and shared organisational priorities. 

• Maintain the highest standards of confidentiality, professionalism and discretion when handling sensitive information and engaging with internal and external stakeholders. 

Please see the attached Job Description and Person Specification for more information. 

Our Values 

At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families. 

Courage 

We try new things, take risks and innovate. We speak up, take accountability and act with responsibility. 

Together 

We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues. 

Passion 

We are passionate about what we do and inspire others. 

Magic 

We are creative, fun and child-led, creating special moments and going the extra mile. 

Additional Information 

In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance. 

This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs. 

Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults. 

The post holder will be required to complete an enhanced DBS disclosure check. 

How to apply 

You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions: 

• How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.

• Why do you want to work for Alder Hey? 

Additional information is included within the Job Description and Person Specification.

Closing date: Monday 14th September 2026, 12pm 

Interviews will be held in person at Alder Hey on Tuesday 22nd September 2026 

We are looking for a dynamic, technically skilled Head of Evaluation to play a senior role in shaping and delivering Youth Futures’ evidence strategy.

You will lead a team of Evidence and Evaluation Managers and oversee a portfolio of complex evaluations, helping us generate credible, useful evidence about what works to support marginalised young people into good work.

• Reporting to the Deputy Director of Evidence and Evaluation, you will be responsible for ensuring high-quality delivery of a portfolio of complex impact evaluations.

• You will have a sound understanding of youth employment and/or skills and design evidence-generating projects in a complex field that includes partners from national and devolved government, the third sector and employers.

• You will manage a team of Evaluation Managers, supporting their development while delivering projects that inform Youth Futures’ strategic goals.

This is an opportunity to shape some of the most important evidence being generated on youth employment in England. The role suits someone who enjoys combining technical evaluation expertise with leadership, judgement and collaboration, and who wants their work to influence real decisions about how services, funders and policymakers support young people.

We currently operate a hybrid model of two-days per week in the office and three-days from home.

Please download our recruitment pack for more information on this opportunity. To apply, please visit our website.

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.

Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.

We are now seeking a Digital & Data Transformation Manager to provider leadership for our digital systems, data automation, cybersecurity protocols and AI adoption.

The role

As Digital & Data Transformation Manager you will have an ability to influence in digitisation, data and IT and work cross-organisationally with Care/Housing operations, Finance, HR, suppliers, Trustees and Executive leadership. Our need is to co-create the digital strategy, influence ways of working and problem solve at a practical level. This role will lead and add momentum to the digitisation of Keychange. The process has begun and this role will coordinate and add cultural sensitive impetus to the change.  We want to multiply the gains already made to continue the transformation of the organisation. 

The focus of the role includes:

• Digital and data transformation, including identifying emerging digital technologies that can support or enhance our operations and the development of a digital organisational dashboard
• Digital and data management, including data protection governance, data security and data management
• Operational delivery, including oversight of our outsourced IT contractor and technical management of our intranet development

This is a management role with real impact – both within Keychange and ultimately in the lives of people we support.

 About you

We are looking for a values-led manager who brings:

• Experience in leading the development of digital systems, information governance, cyber-security improvement or digital transformation in a charity, care, housing, education or public sector environment
• Strong supplier-management skills
• Working understanding of cyber-security governance
• Ability to explain technical and governance issues clearly to non-technical and non-IT colleagues
• Ability to work at both management and practical implementation levels

You will be someone who combines strategic digital and data management with high standards of support, and who leads with integrity, humility and purpose.

What we offer

• Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
• Employee assistance programme (EAP) and life insurance
• Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
• Enhanced sick pay for up to four weeks, in accordance with our sickness procedure

Please see the attached job pack for a full job description and person specification, and more information about how to apply. Please note that we reserve the right to close applications early, so we recommend that you apply at your earliest opportunity. This job advert will close on 6 September 2026. In-person interviews will take place on 17 September 2026.

All applicants need to be able to evidence the right to work in the UK. At this time we are not able to offer sponsorship for this position.

ID 1851 HR Business Partner, Human Resources (up to 2 vacancies)
Permanent contract
Family Action Head Office, London (N1) with hybrid working
37 hours per week (full-time)
£37,211 - £41,518 per annum
Plus £3,866 Inner London Weighting (if London-based) or £480 (if home-based)

We are flexible about both hours and where you work. The role is 37 hours per week full-time, but we welcome applications from people looking for part-time or other flexible working arrangements. We are also open to both office and home-based working; for colleagues based at our London office (N1), we operate a hybrid working model with an expectation of office attendance twice per week.

One of the roles will partner with our London-based services, so being based in or within commuting distance of London would be beneficial. However, we don’t want location to be a barrier and we welcome applications from people based elsewhere in the UK.

Family Action & the Role’s Impact:

At Family Action, we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

In the HR Business Partner role, you will partner with leaders and managers across the organisation, building strong relationships and developing a deep understanding of the services and business areas you support. As their key HR contact, you will provide expert advice and coaching on complex people matters, help managers build their confidence and capability, and support them to plan strategically for their people and align their plans with the wider people strategy.

You will also manage, coach and develop a team of HR Advisers, supporting them to build their expertise and deliver a high-quality HR service.

Alongside this, you will lead on complex change processes, including TUPE transfers and restructures, working collaboratively across HR, Services, and Implementation teams to implement change effectively.
If you have significant HR experience, strong applied knowledge of employee relations and experience supporting complex organisational change, we would like to hear from you. You might come from a generalist HR background or have specialised in employee relations or change, and you don’t need to have worked in the not-for-profit sector or held a formal management role before. The ability to build trusted relationships, provide pragmatic and solution-focused advice, deliver through others and contribute to the continued development of our people practices will make you an ideal candidate.

We are a supportive and inclusive organisation, and we want to break down barriers to people joining us. If you don’t feel confident applying because you don’t meet every single requirement on the Person Specification – please don’t let that stop you; we want to hear from you. We encourage you to use the application to highlight what you can bring to the role – your skills, knowledge, and experience as well as your values. At Family Action our 4 core values are incredibly important to us and underpin all we do. We are a 'people focused', 'can-do' organisation, which strives for 'excellence' in all we do and operates with 'mutual respect'.

Benefits:

- an annual paid leave entitlement of 30 working days (pro rata) plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jab vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities

Closing Date: Monday 31st August 2026 at 23:59 pm

For direct queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working arrangements, please email Katie Milne, Head of HR (full email adress located in the advert on our careers page).

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Please note that we will be reviewing applications as they come in. We reserve the right to close this vacancy early if a suitable candidate is found, so we encourage you to submit your application without delay. We are also ideally looking for a candidate who can join us as soon as possible (i.e. on a short notice period), however if that is not your situation please do not hesitate to apply as applications will not be assessed on this basis.

We are seeking an organised, proactive, and people-focused Business Support and Grant Manager to join our growing charity. This new full time role has been created to support increasing demand and offers the opportunity to contribute directly to projects that deliver lasting community impact. The position is offered on a two-year fixed-term contract, with the intention of becoming permanent. Some UK travel, including occasional overnight stays, will be required.

Reports To: CEO

Contract: Full Time Fixed Term (2 years) with the intention of becoming permanent

Location: Within commuting distance of Milton Keynes, with UK travel and occasional overnight stays. Hybrid working from home will be optional following an induction period of at least two months at the head office. 

Purpose of the Role: To provide effective business support and development assistance to the charity while managing community grants from application through to award, monitoring and reporting. The postholder will support organisational growth, stakeholder engagement, tendering for new contracts, and the delivery of grant funding that creates positive community and social impact.

Probation Period: Four Months

Key Responsibilities:

Business Support

· Support the day-to-day operational effectiveness of the charity.

· Coordinate, prepare and submit tenders and business proposals.

· Gather and collate information from internal and external stakeholders to support submissions.

· Ensure all submissions are completed accurately and within deadlines.

· Support the CEO and Grant Director with reports and presentations.

· Maintain accurate records, databases and organisational documentation.

Grant Management

· Administer grant programmes from application to project completion.

· Review and assess funding applications against agreed criteria.

· Undertake due diligence and eligibility checks.

· Attend community benefit fund Advisory Panel Meetings.

· Monitor grant expenditure and funded project progress.

· Review monitoring reports and evaluate project outcomes.

· Ensure compliance with governance, funding conditions and reporting requirements.

· Maintain accurate grant records and audit trails.

Stakeholder Engagement

· Develop and maintain positive relationships with funders, applicants, community groups and partners.

· Provide guidance and support to applicants throughout the grant process.

· Support the onboarding of new clients.

· Represent the charity at meetings and events and public consultations.

· Act as a key point of contact for stakeholders and grant recipients.

Community Benefit Funds

· Support the development and delivery of community benefit funds.

· Assist with planning, governance, assessment and reporting activities.

· Support research and community engagement initiatives.

· Contribute to ensuring funds deliver measurable and lasting community outcomes.

General

· Uphold the values, policies and procedures of the charity.

· Work collaboratively across the organisation.

· Undertake other duties appropriate to the role and level of responsibility.

Person Specification

Essential Criteria:

Experience

· Experience of preparing tenders, funding bids or funding applications.

· Experience of stakeholder engagement and relationship management.

· Experience of managing multiple projects and competing priorities.

· Experience of producing reports and maintaining accurate records.

Knowledge

· Understanding of grant-making processes and funding assessment principles.

· Knowledge of governance, compliance and accountability requirements.

· Understanding of community-focused or charitable activities.

Skills & Abilities

· Excellent written and verbal communication skills.

· Strong organisational and project management skills.

· Ability to assess information objectively and make evidence-based recommendations.

· Strong attention to detail and accuracy.

· Ability to build effective relationships with a wide range of stakeholders.

· Competent in Microsoft Office applications and database management.

· Ability to work independently and use initiative.

Personal Attributes

· Proactive and self-motivated.

· Professional and trustworthy.

· Strong commitment to fairness, transparency and integrity.

· Adaptable and solutions-focused.

· Passionate about supporting communities and delivering positive impact.

Desirable Criteria

Experience

· Experience working within a charity, community organisation, social enterprise or funding body.

· Experience managing community benefit funds.

· Experience of contract management or project delivery.

· Experience supporting senior leaders or board-level governance activities.

Knowledge

· Understanding of social value and community wealth-building principles.

· Knowledge of charity governance and funding environments.

Qualifications

· Degree-level qualification or relevant professional experience.

· Relevant qualification in business administration, project management, fundraising, grant management or a related discipline.

Other Requirements

· Willingness to travel across the UK.

· Ability to undertake occasional overnight stays.

· Right to work in the UK

· UK Driving License

Do you have incredible customer service skills in a high demand environment and a passion for animals?
We are recruiting for Customer Support Centre Advisors to act as the main point of contact for a wide range of queries from our supporters, members, adopters, customers and members of the public. 
 

What does this role do?

As Customer Support Centre Advisor, you'll: 

• respond to Dogs Trust customers, supporters, members, adopters and members of the public via multiple channels including, but not limited to inbound calls, outbound calls and multiple email channels
• respond sensitively and efficiently to all calls, following our set policies, procedures, and  guidelines 
• identify the circumstances, needs and aims of the customer using appropriate questioning  techniques and respond appropriately
• achieve and maintain key performance indicators; including but not limited to average talk  time, call/email quality and after call work
• record all customer interaction accurately on relevant in-house systems as appropriate, in  line with agreed standards and procedures
• act as an advocate for the Dogs Trust brand and, as the voice of Dogs Trust, always uphold the organisation’s reputation

Please note, this is a hybrid role working from Manchester rehoming centre two days per week, with the rest of the time from home. Shortlisted candidates will be invited to a short screening call on Teams, followed by a panel interview at our Manchester rehoming centre.

Could this be you?

To be successful in this role, you will have exceptional listening skills, with experience of providing excellent customer service in a high demand environment. You'll be skilled in handling telephone and email conversations sensitively and empathetically, as this role involves communicating with customers who may be distressed, confused or aggressive. You'll be resilient, proactive and have a good working knowledge of Microsoft Office (inc. Word, Excel, PowerPoint and Outlook) with the experience of using web-based resources and electronic systems.

Please note this is a hybrid role working out of our Contact centre in Manchester.

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Area Manager Role

Location: London (field-based with some home working)
Salary: £46,000
Contract: Full Time
Closing Date: 24 August 2026

Join FARA and Help Transform Lives Through Retail

Founded over 35 years ago, FARA Foundation is a UK registered charity and a successful charity retailer with a network of 39 vibrant shops across London. FARA raises vital funds to support vulnerable and disadvantaged children, young people and their families in Romania, providing services that help break the cycles of poverty and give young people a better start in life.

We are looking for an exceptional Area Manager to lead and develop a portfolio of 10+ charity shops, supporting Shop Managers to deliver outstanding commercial results while creating welcoming, community-focused spaces that embody FARA’s values and mission.

This is an exciting opportunity for a commercially-minded and people-focused leader who enjoys developing others, driving performance, and contributing strategically to a charity retail operation.

The Role

Reporting to the Trading Director, you will be responsible for supporting and developing a group of Shop Managers, helping them maximise sales, donations, Gift Aid income and community engagement while ensuring shops operate safely, compliantly and efficiently.

As a member of the Senior Management Team, you will contribute to the wider development of the trading business, lead operational projects, and play a key role in delivering FARA’s long-term retail strategy.

About You

We are looking for someone who can demonstrate the following competencies:

• Values-led leadership: A strong commitment to FARA’s mission, vision and values, with the ability to lead, coach and develop Shop Managers in a supportive, accountable and collaborative way.
• Commercial focus: Experience of achieving results through others, using KPIs, budgets and financial reports to improve sales, contribution, Gift Aid, stock generation and controllable costs.
• People development: Strong line management skills, with experience of recruitment, induction, performance management, succession planning and handling employee relations matters.
• Retail operational excellence: A sound understanding of shop operations, including pricing, culling, density, curation, sales space, sorting, layout and the ability to coach managers to improve the retail proposition.
• Compliance and risk management: Working knowledge of health and safety, risk assessments, fire risk assessments, regulatory requirements and the ability to maintain safe, compliant shops.
• Project and planning skills: Experience supporting target setting, five-year plans, shop improvements, refits, relocations or other operational projects.

Essential Skills & Experience

• Proven experience in an Area Manager, Regional Manager or equivalent multi-site retail role (or demonstrable desire to gain wider experience).
• Strong track record of leading teams to achieve and exceed commercial and operational KPIs.
• Excellent commercial awareness with the ability to analyse financial and operational data.
• Experience in coaching, developing and motivating staff.
• Experience handling employee relations issues, including performance management, disciplinary and grievance matters.
• Knowledge of health and safety, risk management and compliance requirements.
• Strong organisational, planning and project management skills.
• Ability to build effective working relationships across a wide range of stakeholders.
• Proficient IT skills to perform a range of professional functions on excel, word and other applications.

Desirable

• Experience within charity retail or the not-for-profit sector.
• Experience recruiting and managing volunteers.
• Knowledge of retail refurbishment, relocation or property projects.
• Understanding of Gift Aid and donation-led retail operations.
• Full UK driving licence and access to a vehicle.

Additional Information

• Travel across London will be required.
• Participation in an on-call rota approximately one weekend per month will be required.
• Occasional cover for colleagues during periods of annual leave/absence will be required.

How to Apply

If you are an inspiring retail leader who can combine commercial expertise with a passion for people development and social impact, we would love to hear from you.

To apply, please submit a CV and a cover letter (maximum 2 pages) by email outlining how you meet the skills & experience required for the role and why the role excites you.

Applications Deadline: 24 August 2026

Interview Dates:

• Round one: Online 2 September 2026 (online via Zoom)
• Round two: In Person 18 & 21 September 2026 

Join FARA and help us grow a retail operation that changes lives, strengthens communities and delivers lasting impact.

Job Title: Strategic Legal Projects Manager

Organisation: Immigration Law Practitioners’ Association (ILPA)

Duration: fixed term contract of 2 years, with possibility of extension depending on funding.

Location: Remote/Hybrid/London depending on working days (our anchor day is in London on a Tuesday, with occasional other travel within the UK)

Reports to: Director of Strategic Litigation and Advice

Annual leave: 25 days per annum, plus bank holidays, pro rata, and the week between Christmas and New Year off.

Salary: £33,000 to £38,000 per annum salary (actual salary for 2 days a week, £13,200 - £14,800), depending on skills and experience. NB: pension is 5% of salary

Working Hours: 14 hours per week, plus 1 hour lunch break (NB. evening working is required to attend 5 scheduled evening meetings per year, which ordinarily finish no later than 6.30pm).

Application deadline: 9:00 am Tuesday 25th August 2026

Interviews are anticipated to be held on 10 and 11 September 2026 online. Shortlisted candidates will be notified Thursday 3rd September 2026.

Applications from individuals only – no agencies. Please do not use artificial intelligence in completing your application form.

Application:

Please submit a completed application form highlighting why you are applying for this position and how you meet the personal specification, providing examples where applicable. Please return this by 9:00 am, Tuesday 25 August 2026, along with a completed equalities monitoring form. Full details on how to apply can be found on our website (linked). 

Applications should be submitted as a Word document or in another editable format. If an application is not submitted in this format, it will not be considered.

Successful candidates must be eligible to work in the UK.

About the Role

This is a new role which will be pivotal to the work of the Strategic Legal Projects Team. The post-holder will work with the Director of Strategic Litigation and Advice to coordinate the delivery of the Strategic Legal Fund (SLF). This is an innovative programme of grant funding, supporting strategic legal work that benefits people who are disadvantaged or discriminated against because of their immigration status. We define strategic litigation as work where the impact goes beyond an individual case and results in changes to law, policy and practice that will benefit a wider group of people. The fund supports pre-litigation research, and third-party interventions in cases before the courts, as well as advocacy related to the legal activities undertaken. Grants can be awarded to non-governmental organisations and law firms.

The post provides an opportunity to contribute strategically to supporting the legal sector working on migrants’ rights in the UK. You will gain experience of all aspects of the grant-making process in the intersection of legal and policy work on issues facing people seeking asylum, migrants and refugees in the UK today. 

The ideal candidate may be someone wishing to develop a career in philanthropic work in this area or build relationships with esteemed human rights lawyers and social justice organisations. Whatever their interest, they will bring to the work a flair for organising, project management to include building relationships and supporting joint working and the vision to see the separate grants as part of a coherent whole.

For further information about the Fund and the type of work we support see the website on the job advertisement linked.

Main Tasks:

· liaise with applicants including legal practitioners and organisations working with migrants across the UK;

·  co-ordinate the meetings of an expert panel and decision-making panel;

· carry out financial due diligence checks in relation to potential grants;

· manage monitoring and evaluation, collecting reports from grantees and available data evidencing outcomes, and contributing to reports and updates for ILPA and for the funders;

· communicate updates and successes by grantees on the SLF website and on social media;

· build capacity of groups and individuals working in support of migrants’ rights, including working with the Legal Project Officer to ensure the work of the Strategic Legal Advice Committee (SLAC) and the SLF align and complement each other.

Person Specification

Essential

1. A proven record of project management or grant management;

2. Good working knowledge of the refugee and migrant sector in the UK;

3. Experience of coordinating networks of organisations or individuals, including running meetings;

4. Experience of working and communicating with a range of external stakeholders;

5. Excellent written and oral communication skills;

6. Excellent attention to detail;

7. Excellent planning, coordination, organisational, time management, strategic problem-solving and independent working skills, including:

a. an ability to take a proactive approach to independent working,

b. managing workstreams effectively,

c. confidently taking responsibility for tasks and decisions,

d. meeting tight deadlines, and

e. taking a calm and diligent approach to problem solving;

8. Good IT skills and competency in the use of office IT programmes and equipment and managing and updating a website.

9. Commitment to the principles of a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law 

10.  Commitment to the principles of diversity, equity and inclusion, and taking a proactive approach to espousing these principles

11.  Commitment to be a champion of ILPA by positively encouraging and collaborating with your team, identifying and encouraging opportunities for growth and celebrating success

Desirable

1. Experience of grant-making;

2. An understanding of strategic litigation and good legal analysis skills;

3. A project management qualification such as PRINCE2 or equivalent;

4. Experience of using accounting packages and CRMs and experience of Quickbooks and Salesforce

About the Immigration Law Practitioners’ Association

The Immigration Law Practitioners’ Association (ILPA) is a professional association and registered charity, the majority of whose members are barristers, solicitors, advocates and IAA regulated advisers practising in all aspects of immigration, asylum and nationality law. ILPA currently has approximately 4500 individual member contacts.

Founded in 1984 by leading practitioners in the field, and 42 years on, stronger than ever, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members.

Our vision is a fair and effective immigration system that respects human rights and the rule of law. We realise this by empowering members to provide the best possible advice and support for migrants and collaboratively working to improve law, policy and practice.

ILPA is represented on numerous Government, official and non-Governmental advisory groups and regularly provides high-level evidence to Parliamentary and official enquiries. ILPA is at the forefront of engagement with the Home Office, NGOs and other Government departments.

To our members, ILPA is a community where they come to share knowledge, keep up to date with changes and receive high-quality training to enable them to practise effectively. Members also rely on ILPA to be their voice in seeking change for the better to immigration, asylum and nationality law and practice. This we do through the work of our expert legal team, engaging with policymakers and stakeholders, and drawing on the experiences and expertise of our members. 

ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and lower socio-economic backgrounds, and we are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome applications from you if you can see yourself in this role and have an appetite to gain new skills, knowledge and experience. We particularly welcome applications from individuals who have lived experience of the UK immigration system

We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience.

About the ILPA Team 

You would be joining a small team, of around 12 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in London, together with team members living in England and Scotland. On average, once every two months, there will be an online meeting in the evening that you will need to attend. As this is a two day a week role there is flexibility on what days are worked.

Care Manager

Reading, Calcot

£37,673.34

Permanent – Full Time (40 hours per week)

Monday to Friday (including some evenings and weekends).

Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty.

We are searching for a Care Manager to work alongside the management team to ensure the smooth opening of our new home, Friends Place, in Calcot, Reading. Our state-of-the-art care home will feature:

• 66 luxury bedrooms with ensuite wet rooms.
• A cinema for residents to enjoy movie nights and entertainment.
• A stylish salon offering professional pampering.
• A peaceful library for reading and reflection.
• A vibrant bar for socialising and relaxation.
• Our modern facilities are designed to create a warm and homely environment where residents feel safe, valued, and supported. Friends Place will be a vibrant, welcoming community, providing exceptional residential, dementia, and respite care.

Joining us as Care Manager, you will ….

• Support the General Manager in all aspects of the day-to-day running of the care home, providing leadership to the care team in promoting person-centred care.
• To lead, supervise, monitor and evaluate the care delivered to resident’s, checking legal requirements are met along with the high levels expected within the care home.
• Assist the General Manager in the implementation of specific projects ensuring consistency with charity strategy, vision and goals.
• Be responsible for ensuring that care home quality processes are completed in a timely manner and cross referenced as designated by the General Manager.
• Take the lead on the recruitment of staff and ensure staff are fully trained.
• Support the General Manager in staff supervisions and appraisals ensuring all are up to date and recorded.
• Conduct care home show rounds - taking enquires and conducting Moving-In assessments for new residents.
• Be actively involved in the marketing strategies in the home.

This is a great opportunity for an individual who is passionate about supporting older people to live well. You’ll be experienced in leading and managing a team of staff and will ideally have proven experience as a Deputy Care Manager or similar. Experienced in working with older people care services, you will have a good understanding of the ‘Care Certificate’ as well as the Care Standards Act and Health & Safety legislation.

Approachable and resilient, with a positive, professional and proactive attitude, you’ll be knowledgeable on the principles in sales and marketing and skilled in the recruitment and retention of staff. A problem solver with a forward thinking and up to date approach to current practice, you’ll be comfortable completing audits on day-to-day practice to identify scope for improvement and ensure that every resident receives a high standard of person-centred care.

This isn’t just a job; it’s about making a difference to older people’s lives every day.

In return for your hard work and dedication, you can look forward to a wealth of benefits:

• Group Pension Plan, with a 6% contribution from us.
• Generous annual leave.
• Wellbeing support through various initiatives, including an employee assistance programme.
• Learning, development, and progression opportunities.
• Monthly prize draw, with 3 prizes to be won.
• Retail discount schemes to make your salary go further.
• Access to loans at affordable rates, saving directly from salary and advance pay already earned.
• Health cash plans for you and your family.
• Cycle to work scheme.
• Long service awards that increase with length of service.
• Refer a friend to work for us and receive a £200 bonus.
• Free DBS checks.

Safeguarding:

Keeping everyone safe is one of the charity’s corevalues, and is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away.

Criminal record checks:

As this role involves a regulated activity, successful applicants will undertake an enhanced DBS check, with barred lists check, and any offer of employment will be dependent on a satisfactory outcome.

Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.

Equality, Diversity, and Inclusion:

Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other’s differences. A charity where everyone is equal but definitely not the same.

Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts and retains the best people. People that care and can make a difference.

We currently do not provide sponsorship but we welcome applications from those who have a right work in the UK.

Don’t delay in sending your application as we may need to close the vacancy early if we manage to appoint before the advertising closing date. We interview applicants as they apply.

Upshot is looking for an Account and Support Manager to play a central role in helping organisations get the most from their use of Upshot. This is an exciting opportunity to work with a wide range of charities, sports organisations, funders, local authorities and education providers, supporting them to collect better data, measure their impact and make more informed decisions. You'll lead new client implementations, deliver training, provide expert support and build lasting relationships that help organisations succeed.

In this varied and rewarding role, you'll become a trusted partner to clients, guiding them from onboarding through to renewal and growth. You'll work closely with organisations to understand their needs, configure the system, resolve challenges and ensure they are getting real value from Upshot. 
Alongside account management and support, you'll have opportunities to deliver workshops, develop resources and contribute to wider areas of the business including product development, marketing and monitoring, evaluation and learning (MEL) services.

We're looking for someone who is people-focused, organised and enjoys solving problems. You might come from a SaaS, technology, charity or customer success background, and you'll be confident communicating with a wide range of stakeholders. This role would suit someone who enjoys combining relationship management with practical delivery and is motivated by helping organisations achieve greater social impact. In return, you'll join a supportive, flexible and purpose-driven team where you'll have the opportunity to develop a broad range of skills and make a visible contribution to a growing social enterprise.

The role offers a flexible working pattern, with two days per week at the House of Sport in London, the remainder worked remotely, and occasional travel to client locations to build relationships and deliver training.

Find out more via the attached job description and Upshot brochure.

Candidates are encouraged to apply by following the instructions at the bottom of the article on our website. 

We are looking for a Finance Manager to be responsible for the smooth running of all aspects of the financial management of a small but ambitious charity.

The purpose of this post is to:

· Provide sound financial advice to the Chief Executiveof Cir cles South East, Board of Trustees and Managers

· Provide a high quality and effective financial management service to the charity

· Prepare, develop and analyse management accounting information

· Ensure compliance with all relevant financial statutory and regulatory matters

A little bit about the role 

Location:Hybrid. If you are based in London you are required to attend the London office twice a week. If you are based outside of London, you are required to attend the London office once a month. Please note that travel to the London office is at your own expense.

Contract: Full time, permanent

Salary: £47,906 (£51,411 inclusive of London office allowance) plus competitive pension

Please note that this role will be closing on Wednesday 19 August at 9am.

We are looking for an account management, or workforce development professional that will consistently deliver on sales targets for our programmes and develop and maintain strong relationships with our partners for high satisfaction rates.

You will be part of a high performing Partnerships and Placements team that builds and maintains partnerships with local authorities (LAs) and children’s trusts nationally, in order to develop and support 600+ Fellows (alumni) annually through our key programmes. This is directly linked to achieving Frontline’s organisational objective of having 4,000 impactful Fellows by 2025, who will create social change for children without a safe or stable home

We are looking for someone with:

• A consistent record of hitting sales targets and forecasting accurately
• Skill in building trusted, senior-level partner relationships
• Confidence writing compelling proposals and delivering engaging pitches

Please see the job pack for a full list of responsibilities.

A little bit about you 

We are looking for someone with a strong background in sales and account management, who consistently delivers against targets and forecasts with confidence. You will bring a natural ability to build trust with senior partners, balancing their needs alongside those of colleagues across the organisation. You will be a clear, persuasive communicator, skilled at writing proposals and leading pitches that land well with different audiences. Above all, you will be dependable and proactive, helping to build a high-performing culture through strong collaboration and sound judgement under pressure.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

This role may be eligible for sponsorship.

For further information about this role, please contact Joanne Ormston, Principal Partnerships Lead (please see the job pack for contact details).