We are a vibrant, local charity that has been serving the local community for over 150 years through inclusive programmes in health and wellbeing, childcare and housing and youth work. We are passionate about providing opportunities to those who are most in need.

YMCA Thames Gateway is recruiting for a Therapeutic Youth Worker to develop and promote high quality therapeutic youth work at our Youth Zone in Woolwich. 

You will ensure that the support we provide for young people is a trauma informed and therapeutic approach. This will provide our young people with a safe space and to be able to build relationships, as well as provide them with the tools that they will require to build their resilience.

The Therapeutic Youth Worker will work within a team to deliver a range of projects that promote expression, personal-development and wellbeing through arts and sports to support young people in a peer setting. You will help young people conceptualise and work towards personal goals, ensuring they’re provided with relevant opportunities.

If you have experience of working directly with young people ages 8 to 21 years old, we would be delighted to hear from you.

Summary of Job Profile:

• Hours: 13 Hours per week
• Work Pattern: Monday till 9:30pm and Tuesday till 6:30pm.
• Contract Type: Permanent 

 YMCA Thames Gateway Staff Benefits:

• 50% off discount on childcare provisions
• 25 days holiday entitlement plus Bank Holidays (increases after length of service)
• Employee Assistance Programmes
• HSF Health Cash Plan, Perkbox and Thrive - Mental Health App
• Life Assurance (4x your salary) and Income Protection
• Pension package
• Monetary length of service rewards
• Continued professional development and apprenticeship training
• Commitment to worklife balance
• Gym membership (at our Romford site)
• Season ticket and Bicycle Loan

To be considered for third role please click the 'Apply for this role' button on our job advert page. We do not accept CV or Resumes therefore you are required to download the application form to complete and upload to the system for the recruiting manager to review.

YMCA Thames Gateway is serious about safeguarding; this role will be subject to an Enhanced Disclosure & Barring Service check.

At YMCA Thames Gateway we are a Disability Confident Employer and are committed to Equals Opportunities. Therefore we value the importance of diversity and positively welcome applicants from all members of the community. The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of their protected characteristic within the Equality Act (2010). 

We strongly encourage applications from applicants of a BAME background, those with a disability and those who identify as LGTBQ+. 

Housing First Worker

Location: Hammersmith and Fulham

Salary: £29,703 - £33,289

Hours: 37.5 hours per week

Contract: Permanent

Do you have a genuine interest in supporting people to rebuild their lives?

About the role

Housing First is an exciting approach to supporting the most entrenched, excluded and hard to reach clients. It focuses on finding permanent housing as quickly as possible and then providing wrap around personalised support to enable clients to manage their tenancy and their wellbeing.

Housing First offers people their own home and then gives them the intensive support needed to maintain their tenancies and move on with their lives away from the streets or hostels.

Hammersmith & Fulham Housing First began as a pilot in 2016 and, thanks to some incredible outcomes achieved by our amazing clients, the service has developed further and we now work with 19 clients in & around Hammersmith & Fulham.

In this role you will:

• Creatively deliver intensive client-led support in partnership with internal and external services to help clients set up and sustain their tenancy, using that as a springboard to achieve a range of personal goals and aspirations.

• Develop excellent working relationships with partner agencies across the borough including housing providers and healthcare services.

• Offer support in the client’s homes as well as in the community.

• Core hours of the role are 9-5, Monday-Friday, however, some flexibility may be required.

About you

This role will be great for someone looking to take their experiences of working with complex clients and applying it in a new context. We are looking for someone with an enthusiastic and pro-active attitude to maintaining engagement with clients with multiple disadvantages, and working flexibly and creatively to support them achieve their goals.

As well as having excellent communication skills the applicant should have experience of coordinating multi-agency approaches and advocating on behalf of clients, and ensuring clients are involved in all stages of their support and safety planning.

As the role involves seeing clients in their own homes and out in the community some lone working is required, so the ability to work independently, manage time and maintain strong professional boundaries is essential. A robust lone working procedure is in place with a strong team around for support, so, while there is a lot of independent work, it is never done in isolation!

What we offer

Excellent Development and Growth Opportunities

• We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work.

• We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.

A Diverse and Inclusive Work Place

• Equality, diversity and inclusion are central to the organisation's values and how we work.

• We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.

Pay and Other Benefits

• St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.

• St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

If you’re interested in applying and would like to know more then we’d definitely like to hear from you. If you have any questions about the role please feel free to contact Housing First Coordinator Sam Green.

Closing date: 10am on 16th June 2021

Interview and assessments on: 25th June 2021

Morgan Hunt are looking for a Specialised housing first worker!

If you have done this role before and are looking for another interim role as a specialised housing first worker then PLEASE apply.

It's amazing hours - Monday - Friday 9-5 (what a dream)

You need to have -

• knowledge of the housing and welfare benefits system

• Have worked with people with complex needs

• Have worked with rough sleepers

If YOU have years of experience working as a project worker or floating support work then apply NOW don't waste time.

We will be looking forward to hearing from you :)

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Christian Family Concern runs a well-established supported housing scheme in South Croydon, for young single mothers and pregnant young women. We liaise with local authorities and other agencies, and are supported by local churches.

We are currently looking for a HOUSING SUPPORT WORKER

35 hours per week, Monday to Friday

Salary £22,022 per annum (£12.10 per hour)

The successful candidate will join our housing team in supporting the young mothers who live in our accommodation.

An Enhanced DBS check will be required

Recruiting a Housing Officer to join our Homelessness and Complex Needs service based in Westminster!

GBP 25,000 per annum, 40 hours per week, 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job Overview:

The Housing Officer (Hostels) will be responsible for the housing management of the Hopkinson House complex needs service, this will include income collection and arrears management, occupancy agreement management, health and safety and maintenance related issues. The Housing Officer will also be required to deliver the housing management service across the sites and raise any maintenance and health and safety issues to the head office based Landlord and Property Team.

Key Responsibilities:

- Be responsible for establishing new customers on the rent system and removing former customers;
- Ensure Housing Benefit correspondence is processed and monitoring Housing Benefit payments;
- Requesting rent adjustments and repayment of housing benefit over-payments
- Advise customers of most appropriate payment method for their current rent and/or arrears including third party deductions and issue rent cards;
- Respond the customer queries and ensure they are informed of their housing benefit status;
- Issue arrears warning letters, recording action on the rent system, informing support staff prior to action being taken;
- Monitor the rent on a weekly basis and inform the Income Officer of any formal action required;
- Produce and post all rent increase letters and rent statements quarterly, with arrears letters and when requested by customers;
- Maintain spreadsheets associated with rent payments, housing benefit and legal action;
- Manage customer breaches of occupancy agreement issuing warning letters in conjunction with the support staff and advising the Neighbourhood Team when formal action is required
- Undertake health and safety checks to include regular testing, inspections and assessments in accordance with Look Ahead' Health & Safety procedures.
- Monitor operating systems and equipment within the building
- Ensure cleaning, gardening and rubbish clearance, etc;
- Conduct void inspections and monitor maintenance requests to ensure response times are met;
- Co-ordinate furniture requests, recharge forms and key management;
- Carry out and record health and safety checks ensuring any action is undertaken in conjunction with the Fire safety Officer and support staff
- Deal with abandoned properties and unauthorised occupants;
- Manage low level ASB being first point of contact with neighbours and the local community communicating with the safer neighbourhood teams;
- Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements;
- Maintain records as required at the project under the direction of the contract Manager;
- Participate in team meetings 1:1 meetings with the manager and undertake any training required for the post; and
- Undertake any other tasks or special projects as needed deliver the housing management service in Hopkinson House complex needs service.
- Provide specific advice to support workers and customers to make back-dated claims for housing benefit and appeal over-payment deductions.
- Ensure that there are effective and on going liaison processes in place with key agencies such as the housing benefit service, Department of Work and Pensions, the Job Centre and local debt advice agencies.
- Develop and promote financial inclusion initiatives in the service such as advertising credit unions and local debt management advice services.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

Recruiting a Income and Housing Officer to join our Head Office based in Westminster!

GBP 25,000 - 30,000 per annum dependant on experience, 35 hours per week, 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

This role will involve regular travel to our services accross London and the South East

Job Overview:

A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.
Managing a patch of 500+ units across our services you will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Your personal qualities are as important in this role as your work experience.
Working alongside Operational Colleagues, the Income and Housing Officer will be responsible for overseeing the delivery of generic Housing Management services across their patch with the main focus on Income Collection and some ASB management. You will be expected to meet tight KPI's increasing rent collection and carry out rent arrears actions at all stages from the initial warning letters to the eviction stage.
In order to effectively deliver the services listed above to their patch, the Income and Housing Officer will need to work closely with Contract Managers and Support Workers working within our projects to empower and enable them to carry out their responsibilities. Strong interpersonal and stakeholder management skills are a pre-requisite to the role. The post holder will be extremely flexible and have the ability to effectively manage multiple projects at one time.

Key Responsibilities:

-Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
- Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
- Proactively monitor all current and former accounts within the defined patch and make recommendations to the Housing Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
- Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.
- Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.
- Prepare files and documents for legal action and present cases in County Court hearings for possession claims, money judgements
- Serve NTQs, NOSPs, NRPs and carry out home visits as requested.
- Accurately and comprehensively record all actions on the housing management system and use reports from the housing management system to manage cases and monitor performance
- Assist with the taking on of new agency housing management responsibilities related to new services and as needed with the transfer of housing management responsibilities schemes to other providers
- Ensure that confidentiality and data protection is maintained throughout the service including all information held in whatever form
- Respond to management issues such as disputes and complaints including breaches of tenancy and / or licence conditions
- Ensure that there are effective and on going liaison processes in place with key agencies such as the housing benefit service , Department of Work and Pensions, the Job Centre and local debt advice agencies
- Develop and promote financial inclusion initiatives in the service such as advertising credit unions and local debt management advice services
- Contribute to special projects such as tenancy audits and suspected sub-letting
- Assist in the training of new support staff in the tenancy aspects of support for customers.
- Any other relevant tasks as required by the Housing Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

Housing First Project Westminster

Innovative specialist project for women experiencing domestic abuse in Westminster

Location LB Westminster

Salary £27,500 per annum

Hours 37.5 per week

Contract Fixed Term ending March 31st 2022

Vacancy Ref: SWA3106

Closing date Monday, June 28th 2021 (12 noon)

Interview date Friday, July 2nd 2021

Solace Women’s Aid is an innovative, exciting, grassroots charity working across London. Our purpose is to bring an end to the harm done through domestic and sexual violence to all survivors, and in particular, women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our service and help us make a difference.

About the service

Housing First supports the most entrenched, excluded and hard to reach service users. It focuses on finding permanent housing as quickly as possible and then addressing the issues that have contributed to an individual’s homelessness. This Westminster-based Project works with homeless women affected by domestic abuse.

About the roles

The roles sit within our wider Housing First Team. The approach we use is assertive outreach and we work with small numbers of women.

About you

The ideal candidates will have experience of working intensively with service users and be adept at risk and needs assessment and support planning.

You will be able to demonstrate knowledge of the intersection between domestic abuse and multiple disadvantage, have a developed understanding of how this can make it difficult for women to engage with support, and an ability to reflect on your own practice.

Solace Women’s Aid values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. 

This service is run by women for women and is therefore restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1. Section 7(2)e of the Sex Discrimination Act 1975 applies. The post is exempt from the Rehabilitation of Offenders Act.

An enhanced DBS (Disclosure Barring Service) Disclosure will be required for this role.

Prospectus are delighted to be partnering with The Skinners' Company to recruit an experienced Manager for their extra care sheltered housing scheme based in Palmers Green.

The Skinners' Company is one of the 'Great Twelve' livery companies of London; it is a major not-for-profit organisation involved in running schools, sheltered housing and grant programmes for individuals, educational institutions, and a wide range of small organisations throughout the UK. The new Sheltered Housing Manager will play an important role for The Skinners' Almshouse Charity, which has provided social housing and support for older people in need for over 460 years.

The Skinners' Almshouse Charity retains the license to operate two London-based housing schemes for older people; one in Hounslow, and one in Palmers Green. Skinners' Court is a 49 bed extra scheme, providing personalised support for older people in Palmers Green. The primary focus of this position will be to provide a local housing management and support service to all residents living at Skinners Court. You will oversee the estate, ensuring the efficient running of its systems and premises, and will work alongside a range of stakeholders to ensure a safe and happy community-focussed environment.

To apply for this role, you must have significant experience of overseeing sheltered housing/extra care schemes, and will be passionate about ensuring high quality services for vulnerable older people with a variety of support needs. You will have previous experience of overseeing staff and of working autonomously, managing and prioritising your own workload. You will have extensive experience of working in partnership with a range of organisations, including statutory providers and other charities, to ensure high quality, people-focussed frontline services. Overall, you will be a warm, engaging and approachable social care professional, passionate about ensuring high quality services for a vulnerable older people with a variety of support needs.

Please initially apply with a Word Copy of your CV - more information about the role, the organisation and the benefits on offer will be provided to suitable candidates. First-round interviews to take place week commencing Monday 5th July.

Please note that this position is residential, and as such accommodation will be provided as part of the remuneration package for this role (subject to housing policy).

Closing date: 20th June 2021 at 11.30 pm

Are you a client-focused individual with recent experience of providing specialist level housing advice? Join Shelter as an Advice, Support & Guidance Worker and help ensure our clients get the support they need.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

You will be joining the Star Partnership, a pan-London housing and homelessness project working with Londoners over the age of 25 which aims to help up to 5,000 people a year in partnership with Thames Reach, Stonewall Housing and St Mungo’s with Shelter the lead partner. The service is delivered through a mixture of channels including telephone, face-to-face and digital. As an Advice, Support & Guidance Worker, you will provide holistic and tailored advice, support and guidance to help people secure suitable accommodation, sustain tenancies, improve their financial resilience, improve physical and mental health and engage people with employment, training and education services.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
 

About you
You’ll need experience of working with vulnerable people and/or people with multiple and complex needs working within a safeguarding framework. We’ll also be looking for a proven ability to prepare, plan and deliver briefings or group work sessions and work effectively with a wide variety of stakeholders, both statutory and non-statutory. Proficiency using a range of IT tools to carry out your work, including case management systems, Microsoft Office applications, internet and email etc. is important too, with the ability to type preferred. Proactive, results-driven and sensitive to the needs of others, you work well within a team and aren’t afraid to challenge the status quo and introduce new ideas, methods and processes if appropriate.

Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Our client is one of the largest women's hostels in the UK for vulnerable women affected by homelessness. They offer support to women with a range of complex needs, including substance misuse, mental health issues and domestic violence, and provide this support in a warm, welcoming and secure environment. They are now recruiting for an interim Service Manager, to ensure a high-quality service for the users of their Resettlement and Emergency Bed Service.

As Service Manager, you will line manage a team of frontline staff and will set the strategic direction of the Resettlement service, considering its role within the wider organisation. You will work to create and maintain key partnerships, and will manage and gatekeep the referral process for general, low and no support needs beds. Overall you will continually work to ensure that a high quality of service is delivered to all users of the Resettlement and Emergency Bed Service.

To be considered for this position, you must have demonstrable experience of leading multiple teams, including line management and effective workforce management. You must have significant housing management experience, as well as extensive knowledge and appreciation of the challenges faced by homeless women. You will also have proven working experience of contract monitoring and of setting and influencing strategy. Ultimately you will be enthusiastic, passionate and dedicated to leading a team to deliver the best quality of support to vulnerable homeless women.

Because of the purpose of our client's work,only women are eligible to apply for this role, under Section 7(2) (b) of the Sex Discrimination Act 1975.

Please note this role will be to work 40 hours a week (based on a 5 week rota), working 1 out of 5 weekends.

Please note this role is initially temporary for 2 months, with potential of extension. Please only apply if you are available asap or have no more than a 2 week notice period.

Mental Health Social Worker

We are looking to add Social Workers to our caring and enthusiastic multi-disciplinary team to work in our residential therapeutic services that have a real impact on our resident’s lives.

Could this be you?

Location: Roles available across London and Eastbourne

Salary: £19,000 p.a.

Reports to: Service Manager

Hours: Part-time (20 hours)

Company Profile:

Community Housing and Therapy (CHT) is a leading provider of Psychologically Informed Recovery Communities - 'where relationships are the treatment'. CHT works with adults and young people who have challenging and complex needs, many of whom have experienced negative childhood experiences or trauma, within a psycho-developmental framework in order to create an environment where the individual needs are met to enhance development, health and wellbeing with the aim of them moving on to lead successful and productive lives.

We offer a good working environment and great staff development as part of a small organisation that is passionate about providing high quality developmental support to young persons and adults experiencing mental distress and complex psychosocial disorders. We have a strong sense of values, a clear treatment and support model based on relational psychology, client participation and recovery, and a highly supportive clinical and management framework.

Purpose of role:

This is a new role for CHT and we are looking for an enthusiastic professional who can develop the role of systemic social work practice in each of our residential Psychologically Informed Recovery Communities in line with the organisation’s model.

General

To work in partnership with colleagues, other professionals and partner agencies to undertake and/or participate in a holistic assessment of residents and, where appropriate, their families/carers to devise and enable successful move-on strategies and plans.

Following the policy framework for risk assessment, risk management and safeguarding to identify risks at different stages of the resident journey and working with the resident and other key people to manage risks in such a way that enables the individual to achieve more of their potential within and beyond CHT.

To support the development of personalised outcome focused therapy plans which promote the self-determination, self-realisation and independence of vulnerable residents, identifying strengths and social capital and supporting them to enhance family and/or social networks.

To mobilise and coordinate available resources within the organisation and those provided by other services, departments, agencies and wider community and to liaise effectively with hospital, community groups and statutory organisations e.g. finance, placements, legal, NHS professionals, voluntary and provider organisations and housing in terms of assessment and support planning, particularly around move-on options.

To negotiate with and between residents and their families and carers to support and enable the residents’ recovery journey and to maximise the residents’ opportunities for self-development.

To prepare and present reports in a clear, concise and clinical way that contributes to multi-agency and disciplinary conferences and meetings and to ensure that all follow up actions from the conference and/or meeting are completed within agreed timescales.

To be alert for instances when vulnerable residents may be at risk and to ensure safeguarding vulnerable adult alerts are made as appropriate within required timescales.  To undertake safeguarding investigations including risk assessment and protection planning.

To use a range of therapeutic approaches in your work, drawing from psychodynamic, attachment and systemic theories and practices, and the CHT clinical model, to enhance the coping skills, independence, choice and control of CHT’s residents.

To take account of life history, loss and grief, transgenerational trauma but also goals and aspirations of vulnerable residents, their families and carers, recognising where there is conflict and working constructively to help families develop the strength and skills to resolve their conflicts and activate and utilise their own resources.

To monitor and review support/care plans, involving all stakeholders and ensuring the CHT residents’ recovery is at the centre of all interventions and processes. 

To undertake all work in accordance with community care law and best practice guidance.

To adhere to the Mental Capacity Act, undertaking mental capacity assessments where appropriate, referring to an IMCA as per the Act or undertaking Best Interests under the Deprivation of Liberty safeguards.

To prepare, attend and present reports for Case Conferences, Panels, Tribunals, review meetings and Court as necessary.

To use regular supervision and staff appraisal and participate in staff meetings to ensure an effective service to CHT residents and to ensure further professional development.

To participate in staff development training, performance review exercises or training appropriate to the role and to keep up to date with research and best practice.

To develop specialist expertise in social work methods with vulnerable residents, their families and carers with particular reference to working with people that have a given diagnosis of psychosis, personality disorder and comorbid diagnosis and complex presentations including suicidal preoccupation, self-harm and substance abuse.

To work to Social Work England Standards of conduct, performance and ethics and ensure continuing professional development.

To contribute to service reviews, projects and other activities, providing information for the planning and development of high-quality cost-effective services that are responsive to the changing needs of our residents.

To maintain accurate, comprehensive and clear records of interventions and record using CHT’s IT systems.  This may include the provision of advice, assistance, evidence and written assessments, the publication of articles in professional journals and the delivery of presentations and workshops in professional conferences.

To carry out your duties and responsibilities in accordance with CHT’s core values and policies, including Equality Policies and Health and Safety Policy.

Person Specification

KNOWLEDGE AND EXPERIENCE:

Knowledge and understanding of relevant social services legislation, particularly Care Act 2014, Mental Capacity Act 2005 and how this relates to the statutory role of social care

An awareness and understanding of future changes to legislation e.g. Liberty Protection Safeguards.

An awareness of human development, psychodynamic and attachment theory, systemic practice, working with families, and working through conflict to a satisfactory and agreed resolution.

Knowledge, understanding of and commitment to recovery-oriented practice ensuring individuals develop self-awareness, self-determination, choice and control, and are supported to take risks which enable them to achieve more of their potential.

Knowledge, understanding of and commitment to the governance of Social Work and to apply Social Work England’s standards of conduct, performance and ethics.

An understanding of the importance of performance data and a willingness to contribute to the improvement of practice and systems, including the use of IT in the collation of data and recording activity.

Knowledge, understanding of the needs of discriminated against groups and the ability to ensure that services are appropriately delivered to enable and support their recovery journey, including the ability to ensure that services are treating the individual as a person beyond any given diagnosis, label or prejudice against them.

Knowledge, understanding of and commitment to safeguarding and how it ensures a vulnerable resident can maximise their choice and control over their chosen lifestyle.

SKILLS & ABILITIES:

Ability to achieve positive change through a systemic approach to problem solving.

Ability to work with communities, statutory services and the NHS, and voluntary sector to maximise social capital for vulnerable residents with a view to positive and sustainable move-on, and to ensure support is emotionally, psychologically, socially and culturally appropriate.

Understanding of the benefits of reflective practice and the ability to recognise personal learning and development needs.

Ability to help individuals in the development of bespoke support packages, including acting as an advocate in order for residents to achieve the best outcomes for their lives.

Ability to support the individual to complete resident-led therapy plans in line with formulations, and to help them prepare and implement individual recovery and move-on plans and to participate to the highest degree possible in preparing to move on to a sustainable and fulfilling future beyond CHT.

Ability to work in partnership with residents, families and carers, statutory social services and the NHS in order to effectively co-ordinate interventions.

Ability to be an effective communicator both verbally and in writing.

Ability to be flexible, able to adapt to change and to be a team player.

ESSENTIAL QUALIFICATIONS:

MA or BA in Social Work, DIPSW, CQSW, CSS or equivalent qualification.

DESIRED QUALIFICATIONS AND/OR CPD:

Systemic therapy/practice training, family therapy, attachment theory and practice.

You will be keen to take part in our training and embrace our model of working.

Closing date: 20/06/21

Interview date: TBC

For further details or full job description please contact Anthony Jones on the recruitment email address provided or download from our website along with the application form.

Please note: We will be interviewing candidates on a rolling basis and reserve the right to close the vacancy at any time, we would therefore advise interested candidates to submit applications as soon as possible.

Recruiting a Support Worker to join our Young People and Care Leavers Service in Tower Hamlets!

£22,568 per annum, 40 hours per week, 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Mile End Young People Services consists of 4 accommodation-based services, plus visiting and floating support. Jeremiah House is a standalone scheme for nine young people leaving care, while Mile End Road, with 16 units, provides a first stage response for young people with a range of complex needs. Both offer 24/7 support. Whitehorse Lane and Brokesley Street are designed for a lower level service, and Powesland Court offers three units of self-contained accommodation as a further step down.

Job Overview:
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. They will be people who are resilient, reliable and able to work under pressure.

Key Responsibilities:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team

Skills, Knowledge and Experience
Essential:
- NVQ Level 2 or equivalent experience in the social care/charity sector
- Experience working with young people
Interviews are taking place 17th June 2021

Recruiting for a Support Worker to join our Mental Health Service in Hammersmith and Fulham!

GBP 22,568 working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.This is a 12 month Fixed Term Contract.

Hammersmith and Fulham Mental Health comprises of four projects supporting adults living in the community with mental health needs: Lakeside Road, Irving Road, Kwaanza House and Lena Gardens. The first two offer high levels of support, with the others offering medium levels. This 'step down' pathway allows customers to move on to a more appropriate level of supported accommodation as their needs change. Projects are located within walking distance of each other and the team works across all four.

Job Overview:
The Look Ahead's Hammersmith & Fulham Mental Health Service is an award winning service for 'Quality and Innovation'. We place a special emphasis on the Strength-based Recovery Model to enable our resident to achieve their full potential.

As a Support Workers, you will play a key role in supporting our residents to help them to enhance life skills and increase independence. A wide range of co-produced activities take place across the service, designed to empower and improve the daily living skills of customers.

Support Workers in the service work across all 4 projects in Hammersmith and Fulham; working with customers with varying levels of support needs. Many of the customers have complex needs including dual diagnosis and Support Workers are expected to liaise with other agencies within the borough in order to best support customers. Support Workers are expected to support customers on their journey to independence in a person-centred, non-judgemental way, whilst adhering to the Look Ahead core values.

Key Responsibilities:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:
- Experience working in mental health

For the full job description, please visit the Look Ahead website.