Hr operation manager jobs in leicester, surrey

Summary

The Human Resources department provides a strategic and operational HR service to the seven National Church Institutions (NCIs) and the 42 Diocesan Bishops' offices. Our HR Operations team focusses on the entire employee lifecycle providing support, advice and guidance to senior leaders, line managers and staff. The Organisational Development team lead on culture, values, wellbeing, development and our belonging & inclusion strategy. Through our External Service team, we also offer HR support on a consultancy basis to other Church of England organisations including our dioceses and cathedrals.

We are a friendly, diverse, well respected and highly engaged HR team who are committed to actively sharing knowledge and learning across the team and beyond. We encourage flexible working within the team and meet together online weekly and in-person once a month for collaboration, knowledge-sharing and building relationships.

The NCIs comprises a wide variety of functions and professions to support the mission and ministries of the Church by working with those who serve in parishes, dioceses, schools and other ministries, and with partners at a national and international level.

• Reviewing risk assessments that have been completed by staff and line managers, requesting additional information, and advising on risk mitigation;
• Supporting requests for adjustments and additional equipment may be required, including requests for Access to Work funding, liaising with Facilities and Technology Services as required;
• Supporting the Head of Health & Safety in reviewing accidents and incidents that occur across NCI sites or involve colleagues in the course of their work;
• Advising staff travelling overseas on potential risks;
• Managing the lone worker safety devices used by the NCIs;
• Administering our Health Cash Plan scheme;
• Day to day administration of our Health & Safety reporting system;
• Assisting in the preparation of Health & Safety reports e.g., the Joint Staff Council and Health and Safety forum.

As an adviser within the HR Operations team, you will also get involved in responding to other types of HR queries via email, phone and Teams chat, and supporting colleagues in using our Oracle Employee and Manager self-service.

Key role requirements:

• This is a hybrid working role which can be based in our offices in either York or London.
• The HR Operations Team typically works from the London office 1-2 days per week depending on business need. Travel to other sites may also be required from time to time.
• Visits to other NCI work locations may also be required from time to time.

You'll need previous experience of advising on and reviewing health and safety risks, including Display Screen Equipment, lone working and overseas travel with, or working towards, a recognised Health & Safety certificate (e.g. IOSH/NEBOSH or equivalent).

We're looking for someone who has:

• Excellent verbal and written communication skills, with accuracy and attention to detail including with numerical data. You will need to be able to communicate clearly to stakeholders at all levels within the organisation.
• An enthusiastic and highly organised approach to work, with the ability to understand and process high volumes of information. You will need to be able to work comfortably with competing priorities and show flexibility in your approach to customers to understand differing expectations.

An interest in and willingness to learn broader HR policies and processes. Experience in HR in addition to Health & Safety would be an advantage.

Closing date for applications is 15th June 2025.

• A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

People & Culture Advisor

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• You will be central to delivering our People and Culture strategy by providing high-quality, day-to-day HR support across the full employee lifecycle. You’ll ensure our people processes run smoothly, consistently reflect our values, and meet legal and best practice standards.
• You’ll work closely with staff and managers, offering clear, practical advice and contributing to a positive and inclusive workplace culture. With a collaborative approach, you'll help embed good management practices, support policy implementation, and use HR data and insights to inform and improve our work.
• You’ll be part of a small, collaborative People and Culture team, where we work flexibly and supportively to deliver excellent HR services. We value open communication, curiosity, and a shared commitment to continuous improvement.
• We’re looking for someone who is highly organised, detail-focused and confident managing a varied workload. You’ll bring experience across the full employee lifecycle in a busy HR environment, with strong administrative skills and the ability to juggle priorities. Solid experience in advising on employee relations matters, such as absence, performance, grievance and disciplinary, is essential, with a clear understanding of how to apply policy and promote consistent practice.
• This is a generalist role with opportunities to develop and learn across projects, owning processes and training tailored to your personal and professional development.

Salary: £37,551
Closing Date: Wednesday 18th June
Interview Date: Thursday 26th June

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Are you a people-first leader who thrives in a collaborative, mission-led environment? Do you have the skills to make sure our people, facilities and systems thrive in a fast-paced, community-driven environment? If this sounds like you, apply today! 

The Castlehaven Community Association (CCA) is a vibrant and innovative award-winning charity that’s been at the heart of Camden Town for over 39 years. We bring people together across generations to build a stronger, more connected community. Our 4-acre site includes community parks, a sports pitch, a horticulture hub, and purpose-built facilities for learning, creativity, and wellbeing. We have 5 community projects: Afters/Activ8 for children, young people and families, Ageactivity 60+ for older people, Health Haven for adults with chronic health conditions, an Environmental Project for all ages and our emergency food bank. We work with over 10,000 per year and hold events and annual community festivals too. We are a buzzing and busy hub of activity.

We’re recruiting for a confident and experienced People & Operations Manager to lead our HR and operational functions. You’ll manage a passionate and diverse team of staff and volunteers, fostering the success of our people and systems in a dynamic, community-focused environment.

 What You’ll Do:

• Lead HR strategy, recruitment, training, and wellbeing initiatives
• Oversee operations, facilities, and contract compliance
• Foster a positive, inclusive workplace culture
• Support service delivery and organisational development
• Collaborate with senior leadership to shape our future impact

Who You Are:

• 3+ years in HR and operations management
• Skilled in HR policies, safeguarding, EDI, GDPR, and financial processes
• A people-first leader who thrives in a collaborative, mission-led environment

Why Join Castlehaven?

• 27 days annual leave + public holidays (pro-rata)
• Monthly wellbeing incentives & 24-hour counselling support
• Birthday day off, team socials, and training opportunities
• Free on-site parking, flexible working, and travel schemes
• Be part of a values-led team making a real difference

Our Values:

• Community First – We put people at the heart of everything we do
• Inclusivity – We celebrate diversity and promote equity
• Integrity – We act with honesty, transparency, and respect
• Collaboration – We work together to achieve more
• Empowerment – We support people to grow, lead, and thrive

How to apply for this position:

Please send your CV and a covering letter (no longer than three sides of A4) highlighting your experience and skills relevant to this position; please use the person specification as a guideline. We are an equal opportunities employer.

If you have any questions regarding this position, please call Ernie Bevan Niss, Operations Assistant.

Data Protection

By applying for this role and sending your covering letter & CV you consent to CCA using and keeping information about you or by third parties, e.g. referees relating to your application or future employment. This information will be used solely in the recruitment process. For unsuccessful candidates, the information will be destroyed within 6 months unless you have consented to extend this period.

Closing Date for Applications: Sunday 8th June 2025 by 11.59pm.

We reserve the right to close this application process early if a suitable candidate is found, so we encourage early applications; please note we do not accept applications from agencies

If you have been shortlisted our Interviews will take place on: Friday 13th June 2025 or Monday 16th June 2025, time to be confirmed.

Venue for Interview: will take place at Castlehaven Community Centre, 23 Castlehaven Road, Camden Town London, NW1 8RU

If you have not been shortlisted for an interview you will not hear further from us.

About Katherine Low Settlement  

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.

We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.

We’re looking for a dynamic and strategic Operations Director to play a key role in shaping and supporting everything we do at Katherine Low Settlement. Sitting at the heart of our leadership team, this role is all about making sure our charity runs smoothly, sustainably, and with purpose — so we can keep making a difference in the lives of those who need us most.

Role Purpose

The Operations Director is a critical leadership role responsible for ensuring the efficient and effective running of all operational aspects of Katherine Low Settlement. This role oversees the day-to-day operational leadership of the charity, ensuring that its systems, processes, and teams are aligned with strategic objectives and compliant with relevant legislation.

This position will lead on programme delivery, financial management, human resources, IT infrastructure, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably. The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation, and also be responsible for policy development and culture and wellbeing. 

As a key member of the senior leadership team, the Director of Operations will work closely with the CEO, Board of Trustees, funders, partners, and staff to drive organisational effectiveness and ensure that the charity can continue delivering high-impact work.

Key Responsibilities

Operational Leadership & Organisational Strategy

• Provide strategic leadership for all operational functions, ensuring alignment with the organisation’s mission and strategic objectives.
• Develop and implement efficient systems, processes, and policies to improve operational effectiveness.
• Work closely with the CEO and Board of Trustees to ensure that the charity is resilient, agile, and positioned for sustainable growth.
• Oversee cross-departmental collaboration, ensuring that operations support and enhance programme delivery.
• Lead on operational planning, resource allocation, and impact measurement.

Programme Delivery & Impact

• Ensure all programmes and services are effectively designed, resourced, and evaluated to achieve the best outcomes.
• Lead on the development of monitoring, evaluation, and learning (MEL) frameworks to track programme impact and efficiency.
• Work with programme teams to ensure services are inclusive, accessible, and responsive to the needs of beneficiaries.
• Identify and mitigate operational risks that could affect programme delivery.

Financial & Resource Management

• Oversee financial planning, budgeting, and management in partnership with the Finance Team and CEO.
• Ensure financial policies, processes, and controls are in place and adhered to.
• Work with the fundraising team to ensure grant and contract funding is effectively managed and reported.
• Ensure long-term financial sustainability through effective resource allocation and cost efficiency.
• Support the development of business models, funding strategies, and income diversification.

Safeguarding & Risk Management - Designated Safeguarding Lead (DSL)

• As the Designated Safeguarding Lead (a role delegated by the Chief Executive), ensure robust safeguarding policies, procedures, and practices are in place.
• Provide training and guidance to staff on safeguarding responsibilities and best practices.
• Oversee the Deputy Safeguarding Leads, acting as the main point of contact for safeguarding concerns from them, ensuring they are appropriately reported and addressed.
• Embed a strong safeguarding culture, ensuring that all programmes and services prioritise the safety and wellbeing of beneficiaries.

Human Resources, People Management & Wellbeing

• Lead the HR function, ensuring best practices in recruitment, retention, staff development, and performance management.
• Champion diversity, equity, and inclusion (DEI), embedding a culture of fairness and opportunity for all.
• Develop and implement HR policies and procedures, ensuring compliance with employment law and best practice.
• Promote staff wellbeing, fostering a positive and supportive working environment.
• Line manage operational staff, providing leadership, mentoring, and professional development opportunities.

IT Infrastructure, Systems & Data Management

• Oversee the organisation’s IT strategy, ensuring systems and processes are secure, efficient, and fit for purpose.
• Lead on the implementation and management of Salesforce (or another complex CRM system), ensuring data integrity and effective reporting.
• Ensure cybersecurity, data protection, and GDPR compliance, embedding best practices across the organisation.
• Identify and implement digital solutions to enhance operational effectiveness.

Governance, Risk & Compliance

• Ensure compliance with legal, regulatory, and ethical standards, including charity governance, employment law, and safeguarding.
• Work closely with the Board of Trustees, providing reports and operational insights to support decision-making.
• Develop and maintain an effective risk management framework, ensuring risks are identified, assessed, and mitigated.
• Oversee all policy development, ensuring policies are up to date, legally compliant, and well-embedded across the organisation.

Facilities & Office Management

• Oversee the management of charity premises, assets, and office operations.
• Ensure facilities are safe, secure, and compliant with health and safety regulations.
• Lead on business continuity planning and disaster recovery strategies.

Person Specification

Essential Experience & Skills

• Proven experience in a senior operational leadership role, ideally within the charity or non-profit sector.
• Strong understanding of programme management, financial oversight, HR, IT, and governance.
• Demonstrable experience of managing budgets using complex Excel spreadsheets.
• Experience with Salesforce or another complex CRM system, including implementation, reporting, and data management.
• Demonstrable experience in people management, of multi-level and departmental teams, with the ability to lead, mentor, and develop high-performing teams.
• Strong knowledge of safeguarding best practices, with experience as a Designated Safeguarding Lead
• Strong policy development and implementation skills, ensuring compliance and operational efficiency.
• Experience in culture and wellbeing initiatives, fostering a positive workplace environment.
• Experience working with Boards of Trustees and governance structures.
• Excellent risk management, problem-solving, and decision-making skills.
• Strong stakeholder engagement skills, with proven experience of building relationships with funders, partners, and regulatory bodies.

Desirable Experience & Skills

• Experience in charity fundraising operations.
• Knowledge of GDPR, data protection, and cybersecurity best practices.
• Understanding of health and safety, facilities management.

Personal Attributes

• A strategic thinker who can balance day-to-day operations with long-term vision.
• A collaborative leader who values teamwork and inclusivity.
• A proactive problem solver, able to manage multiple priorities in a dynamic environment.
• A strong commitment to the values and mission of the Katherine Low Settlement.

Further Information 

·Katherine Low Settlement is committed to Diversity, Equity and Inclusion 

·All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check 

·You will adhere to matters of confidentiality concerning this role and the KLS team

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

This is an incredible opportunity to make a real difference at Bliss, the UK’s leading charity for babies born premature or sick.

Role Summary 

Our current Director of Finance & Operations will be going on maternity leave in mid-October 2025 and we are looking for an experienced and energetic interim Director of Finance & Operations who will be able to hit the ground running in overseeing all of our finance, HR and operations, which underpin our core mission and work to support babies, families and health professionals across the neonatal community.

The successful candidate will lead all aspects of Bliss’ financial management, including our strategic approach to financial and business planning as well as supporting effective delivery of our day-to-day financial systems and processes. They will have overall responsibility for Bliss’ core organisational support functions of HR, IT, and facilities, and will also contribute to the daily running and future direction of the charity as a member of the Senior Management Team.

We are looking for an exceptional candidate who:
-Is a CCAB qualified (or equivalent) team leader with outstanding communication and interpersonal skills
-Has significant accountancy experience, with knowledge and experience of charity finance
-Has a good understanding of the financial and governance aspects of a charity, particularly the application of Charity SORP
-Has a strong understanding of business functions including HR, contract management, IT systems, and office and administrative processes
-Will enjoy working collaboratively across an organisation to drive business planning and performance.
-Has the ability to motivate, manage performance and support professional development within the Finance and Operations team.

This is a fantastic opportunity to lead a passionate and committed team in a vibrant organisation which supports individual learning and development alongside delivering real impact for babies and families every day
 

• Location: Hybrid, with a minimum of 3 days over 2 weeks worked in our London Bridge office
• Salary: £80,000 FTE (pro rata)
• Terms: 28 hours a week, 12-month fixed term contract starting late Sept / early Oct 2025

Role Details

If you believe your skills and experience align with this position, and you are passionate about improving outcomes for sick and premature babies, then we would very much like to hear from you. We offer a generous package of benefits, including a positive approach to agile working, and are a vibrant organisation, dedicated to the cause but also to supporting each other and learning as we work. If you don’t meet all the requirements but feel that you have transferrable skills, please do apply and use your application to illustrate this.

Bliss recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.

For more details please view the job description and person specification below.

How to apply

Please email a copy of your CV and a supporting statement explaining why you are interested in this role and what you could bring to it - with reference to the person specification in this job description

This information is used when shortlisting candidates for interview. 

Don’t meet every single requirement? 

Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Bliss we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every aspect of the job description, we encourage you to apply to tell us what you can offer our organisation. You could be just the right candidate for this or other roles

Recruitment Timeline 

• The deadline for applications is 9am on Monday 23rd June
• First round interviews will be held virtually on Monday 30th June
• Second round interviews will be in person at our London Bridge offices on Wed 9th July

Ideally we are looking for a candidate who can start at Bliss in late September / early October 2025, to enable sufficient handover with the current postholder; but for the right candidate we will also consider a slightly later start date if sufficient handover days can be accommodated beforehand
 

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.

Our Aims

The Urban Partnership Group (UPG) is a community and regeneration organization situated in West London offering a wide range of activities at its bases at the Masbro Centre, Edward Woods Community Centre, Masbro Brook Green, and Flora Gardens Family Centre,  projects managed include those for older people, youth, children centre services, volunteering and community champions.  Through these projects UPG hopes to enhance the health, wealth and well-being of the centre users and residents.

The Role

The Community Centre Manager will play a key role in the leadership and smooth running of The Edward Woods centre, managing change, growth and performance as agreed with the CEO. Working closely with the UPG Management team, employees, partners, contractors, volunteers and other local organisations, the Manager will work to ensure the

Community Centre is a vibrant, well-managed facility that operates within a sustainable framework for the benefit of residents and organisations. They will also promote the profile, role and impact of the Centre.

Duties and Responsibilities

Management of the Community Centre

• Manage the operations of the Community Centre, its staff and the development and delivery of activities and facilities in line with the business and strategic plan.

• Ensure compliance with employment law and that we follow good practice regarding HR.

• Contribute to the planning, development, implementation and delivery of the business and strategic plan and present regular progress updates to the UPG Management team.

• Oversee the maintenance of the building - including building maintenance and improvement

programmes.

• Manage and monitor all aspects of risk assessments, health and safety and security as required by regulation or good practice including, in conjunction, the review and updating of

policies and procedures.

Management of staff and Volunteers

• Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff and volunteers can achieve their best.

• Ensure effective management of HR including recruitment, supervision and development of

employees, contractors, and volunteers, including carrying out DBS checks as

necessary.

• Oversee the Community Centre’s complaints procedure, and the proper handling, investigation and resolution of any complaints against the Centre, its staff and volunteers.

Working with Others

• Continue developing and maintaining relationships with various local partners to ensure activities at the Community Centre fit with others provided in the area.

• Positively represent the Centre and the community at partner and other meetings/events to raise the profile of the Community Centre and to ensure the views and needs of the community are prioritised and included.

• Prepare reports for funders, PRM and annual general meetings.

PR/Marketing and Fundraising

• Oversee the development and implementation of an income generation & marketing strategy.

• Develop strategies to promote the use and profile of the Community Centre, maximising use of social media, publicity opportunities and liaison with the local media.

Financial management

• Liaise with the CEO and Finance officer in setting and managing budgets and maintain an overview of the financial position of the Community Centre.

• Code invoices to ensure that income and expenditure is allocated to correct projects.

• Ensure best practice in all financial matters.

Project Management

• Support and oversee the continued delivery of high-quality services and activities.

• Devise and implement robust impact monitoring and evaluation strategies for all projects.

• Ensure all projects are correctly risk assessed and supported.

Edward Woods Community Centre has a small team of employees, tenants, volunteers and a

wide range of activities. it is expected that the post holder will be flexible in assisting in areas of work which go beyond their main duties. In particular, the holder of this post will be expected to assist with covering frontline reception and administrative duties and attendance at and/or supervision of events outside of normal working hours.

Closing date: 29th June, with interviews taking place from the week commencing 7th July.

About the role:

Step into a role where your leadership can spark real change - not just for individuals facing some of the toughest moments in their lives, but for your own professional journey too. As the first Service Manager at Single Homeless Project's (SHP’s) brand new Westminster Harrow Road Assessment Hub, you’ll be at the heart of a dynamic responses to street homelessness. This isn’t just management - it’s the chance to lead a skilled, passionate team delivering intensive, life-affirming support in an area with some of the highest levels of need in London. Every day brings new challenges, fast decisions, and the opportunity to make an immediate difference to our clients lives.

You’ll oversee a highly motivated team working quickly and compassionately to assess needs, open up housing pathways, and connect people with vital services - from healthcare and immigration advice to long-term housing and reconnection with their home boroughs. Through your leadership, you’ll ensure the hub runs smoothly and effectively, reducing time spent on the streets and creating space for lasting change. This is a role for someone who thrives on fast-paced, meaningful work and who’s ready to develop their career in a forward-thinking organisation like SHP, where innovation, collaboration and personal growth are part of the everyday.

About you:

• Strong background in homelessness, housing, or support services.
• Confident in leading multidisciplinary teams in high-pressure environments.
• Understands trauma-informed care and the importance of personalised, outcome-focused support.
• Skilled and experienced in building partnerships and navigating complex systems with confidence and clarity.
• Committed to making a real difference in the lives of vulnerable people.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 15th June at midnight

Interview date: Monday 23rd and Tuesday 24th June Online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions.

Join Our Team! 

Crohn’s and Colitis UK are on the look out for a new HR Operations Manager!

Reporting to the Head of People, you will be responsible for the day to day running of a proactive and supportive HR service, with an integral role in shaping and implementing improvements in line with the service goals, ensuring the smooth running of our HR processes, policies and procedures.   

About Us 

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

About You 

We are looking for someone who is proactive and highly organised, with great communication skills that can build relationships with all key stakeholders, both internal and external. Ensuring that all staff are trained, supported and motivated to deliver a consistent, effective and high quality service to the organisation. 

This role is suited to an experienced HR Manager who:   

• Has strong knowledge of HR processes, policies and procedures as well as employment laws, regulations & best practices.  

• Can create fair and consistent HR Policies and procedures, regularly conduct audits to identify areas of non-compliance and ensure accurate records are maintained.  

• Can lead operational planning and budgeting.  

• Has a forward thinking and inspirational vision for the role of HR in a charitable organisation.  

• Has a vision for how working practices and culture can develop for the better.   

• Has a proven commitment to the principles and practices of access in the workplace and have excellent knowledge of current issues in of EDI and can implement EDI principles and policies.  

• Is able to successfully balance the needs of the individual (compassion) with the operational and ambitious needs of the organisation.  

• Has experience of supporting and developing managers through change.  

• Is CIPD qualified.  

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location 

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, you will be required to attend the Hatfield office once a week and monthly directorate meetings. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.   

Benefits 

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days 

• Salary Sacrifice Pension scheme 

• Flexible working options 

• Enhanced maternity, adoption and paternity pay 

• 24/7 Employee Assistance Programme 

• Wellbeing programme 

• Interest free loan for season tickets 

• Cycle to work scheme 

• Free parking and secure bike locks 

• Training and development financial support and/or study leave 

• Performance review and development scheme 

3 days a week (plus occasional Saturdays in the year)

Hybrid role (working from home and at the office in Morden)

The purpose of the role is to work with AT Legal & Policy Officer in providing administrative and human resources support to the organisation. Attention to detail, possessing a strong work ethic, discretion, and having the ability to work as part of a team are important elements of this role.

To be successful, you will need at least a year's experience as an HR Assistant, staffing officer or in a related position, along with working knowledge of HR functions.

Further information about this opportunity can be found in the Job Specification.

Please click the Apply button for application details. We will not accept CVs in the absence of a completed application form.

Closing date: 30 June 2025

The postholder is required to be a Christian. The Equality Act 2010 Schedule 9, Part 1 applies to this post.

No enquiries from agencies or media sales.

Who are Spinal Research?

We are Spinal Research, the UK's leading medical charity focused on the repair and restoration of the spinal cord. Every two hours, someone in the UK will become paralysed. Globally, it is estimated that 15.4 million people are living with paralysis. It can happen to anyone at any time, changing lives instantly. We fund groundbreaking research that will cure paralysis, ensuring people living with spinal cord injuries will get life-changing treatments.

The Role:

The Office Manager and HR Admin will be responsible for overseeing onboarding, health & Safety and human resources functions pertaining to all employees. The role holder will also be responsible for maintaining the office space, administration and any related governance. This role will provide administration support to the Board of Trustees and act as Company Secretary to the Trust. 

Responsibilities:

Office:

• Develop and implement office policies and procedures to ensure smooth operations and compliance with company standards.       
• Ensure the office space meets all Health & Safety regulations, including correct up-to-date H&S information made available to staff via noticeboard or similar.
• Owns and maintains positive and productive relationships with property management and third-party vendors and is point of contact for the building management team in case of any issues and for building information sharing.
• Perform other administrative or office-related duties as required to support the effective running of the organisation.

Health & Safety:

•  To assume the role of the Health & Safety Officer.
•  Responsible for all Health and Safety matters, ensuring that up-to-date legal requirements are met and put in place to ensure the Charity meets the criteria for the yearly Health & Safety assessment.
•  Liaise with building management, contractors, and suppliers and escalate any risks or issues as appropriate.
•  Provide up to date information and documentation to the team confirming First Aiders and Fire Wardens, ensuring this information is kept up-to-date on SharePoint, in the office and relevant documentation
•  Attend training regularly as necessary in keeping with any new legislation.

Human Resources:

• Assist with the recruitment process, including posting job openings, scheduling interviews, and coordinating candidate communication.
• Create and maintain employee HR accounts.
• Onboard and offboard employees adhering to correct processes & procedures, ensuring payroll and benefits information is shared with respective external companies.
• Responsible for sharing all updates relating to new employee training and employment law updates.
• Responsible for ensuring correct relevant policies are in place and filed away correctly.
• Working alongside the legal team to instigate and resolve any employment disputes.
• Responsible for the Charities' insurance renewals & cost reviews, ensuring adequate cover is always in place.
• Keeping up-to-date with employee benefits, reviewing the team’s needs and providing a plan of any recommendations.
• Managing the in-house learning portal and ensuring all employees training is up to date and relevant.

Company Secretarial:

• Administrator to the Board of Trustees.
• Field and action all incoming emails relating to the Charity Commission and Companies House.
• Provide support to ensure all submissions are made ahead of deadlines and recording of tasks in the allocated SharePoint areas.
• Coordinate and schedule all Trustee meetings ensuring all documents are returned ahead of deadlines.

Skill set requirements:

• Proven experience as an Office Manager or similar senior administrative role.
• Excellent organisational and multitasking abilities, with a keen attention to detail.
• Strong communication and interpersonal skills, with the ability to interact effectively with employees at all levels.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) SharePoint and other relevant software applications.
• Knowledge of HR processes, resourcing, and Health & Safety regulations is desirable or the willingness to train in these areas.
• A proactive and adaptable approach to problem-solving and decision-making.
• This role requires a proactive individual with excellent organisational, communication, and leadership skills.
• Flexibility to work occasional additional hours as business needs require.

Benefits:

• Five weeks annual leave plus bank holidays (adjusted for part-time staff).
• Flexible working, with core hours between 10am-4pm.
• Hybrid Remote working. (1 day a week expected in the office).
• Private health insurance cash plan.
• 8% Pension plan.
• Cycle to work Scheme.
• Onsite Gym in office.

If you would like to apply and join our friendly team at this exciting time, please submit your CV and a covering statement (no more than 2 pages) outlining your interest in the role and why you feel you are right for the job.

Commitment to Diversity and Inclusion: Spinal Research is committed to fostering a diverse and inclusive environment. We provide equal opportunities for all applicants, regardless of race, sexual orientation, disability, age, or gender. We welcome applications from all backgrounds and are happy to make reasonable adjustments to ensure a fair recruitment process.

The Difference is an education charity, founded to change the story on lost learning. Our vision is to see lost learning falling nationally by 2030 and for schools to be better equipped to support all children, particularly those most vulnerable.

We are a small, growing charity delivering many school leadership programmes, with a growing research and policy arm. We have had excellent early impact but there is work ahead to capture this, share learning with schools and policy-makers, and campaign to lower exclusions across England.

The Role
This is an exciting time to join The Difference as we increase our impact, reach more schools, and develop our influencing strategy. As People and Operations Manager you will:

• lead our professional development offer
• support and oversee all performance management
• refine, implement and oversee our recruitment strategy 
• support the delivery of smaller events including publication launches and symposiums
• support the operational needs of the organisation, ensuring compliance with HR policies

Our work is fast-paced, our roles are broad, and there is a culture of being highly autonomous, reactive and flexible. If this sounds exciting rather than daunting, then this could be the role for you!

The Candidate
We are seeking a combination of the following skills, aptitude and experience:

• Experience designing and delivering staff training / professional development
• Track record building productive work cultures with colleagues with a range of experiences
• Experience coaching and line managing
• Evidenced interest in thoughtful hiring practices to acknowledge and reduce impact bias, including matching competitive processes with headhunting leads to improve diversity of insight and experience in candidates
• Experience in managing a diverse portfolio of work in a standalone role, with the ability to work to deadlines, remain calm under pressure, and reprioritise work in accordance with organisational needs
• A career/volunteering which evidences commitment to The Difference's mission of improving the lives of vulnerable children

You are more likely to be successful in your application if you have either/both:

• CIPD trained or willing to begin training & accreditation process
• Experience working in fast-paced start up culture; can-do in contexts of ambiguity
• Demonstrated experience in dealing with employee relations cases
• Experience in relational practices including restorative work

Payroll & HR Assistant

Are you an organised, detail-oriented professional with a passion for serving others through excellence in payroll and HR?

We are seeking a Payroll & HR Assistant to support our vital back-office functions, ensuring all employees are paid accurately and on time. This is a great opportunity to contribute to a mission-driven organisation that combines professional standards with a heart for faith-based service.

We are a growing charity that values and invests in our people. We believe in developing our employees and actively support career progression. You’ll join a team where your contributions are recognised, your development matters, and where you can grow professionally while helping us fulfil our mission.

As a Payroll & HR Assistant, you’ll play a crucial role in processing monthly payroll for over 700 staff, responding to pay queries, and supporting recruitment and HR administration.

If you have experience in payroll, a working knowledge of HR processes, and a desire to make a real difference, we’d love to hear from you.

For more information, please read the job description.

Responsibilities:

• Accurately process monthly payroll using Sage Payroll for all care homes and schemes.
• Ensure all statutory and voluntary deductions are correctly applied.
• Handle queries from staff and managers regarding pay and benefits.
• Support recruitment processes and general HR administration.
• Ensure compliance with HMRC, pension providers, and payroll-related legislation.
• Assist in annual payroll processes, including year-end and P11D submissions.
• Play a key role in keeping internal systems up to date and in line with best practice.
• Regularly attend Head Office prayer times.
• Support the HR team, especially in matters related to the organisation's objective of advancing the Christian faith—such as advising managers or supporting recruitment for roles that require the post holder to be a practising Christian under an Occupational Requirement.

Skills/Experience:

• At least 1 year of payroll experience, including PAYE knowledge.
• Familiarity with Sage Payroll (or similar system).
• Strong organisational and time management skills.
• High attention to detail and data accuracy.
• Strong communication and interpersonal skills.
• Comfortable using Microsoft Word, Excel, and Outlook.
• Able to work independently and as part of a team.
• Creative thinker and problem-solver.

This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)

Hours:

Full-time, 35 hours per week

Benefits:

• Remote/hybrid working (Head Office: Tower Bridge, London)
• 5 weeks’ paid holiday per year, plus bank and public holidays
• Pension scheme
• Ongoing training and support
• Team events
• Medicash
• Perkbox – including an Employee Assistance Programme
• Care Friends referral scheme
• Long-service and birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

The Commonwealth Foundation is committed to bringing Commonwealth civil society and its citizens into the centre of discussion and decision-making around critical issues that affect their lives. As Human Resources Officer in the Office of the Directorate, you will play a crucial role in managing and executing the human resources functions within the Foundation. This position is integral to the Foundation’s governance, strategic direction, and operational effectiveness, with a significant focus on the HR aspects of finance, operations, and personnel management.

Applicants must have relevant experience. This position is only open to applicants with an existing right to work in the United Kingdom.

The role

The Human Resources Officer, under the guidance of the Senior Office Manager (People and Finance), plays a crucial role in managing and executing the human resources functions within the Foundation.

Your main responsibilities will include:

• Managing the administrative aspects of recruitment and selection
• Overseeing staff induction processes
• Overseeing HR administration along the entire staff life cycle
• Maintaining and reviewing HR procedures and employment policies
• Acting as the point of contact for HR-related advice
• Managing monthly payroll processes
• Participating in Foundation-wide initiatives

The individual

We seek an individual with demonstrated experience in human resources within a dynamic professional setting. They should have a solid understanding of UK employment law and practices, supplemented, if possible, with CIPD qualifications. Strong communication skills, both written and verbal, are essential, along with the ability to build relationships across the organisation and a commitment to fostering a welcoming, inclusive work environment.

The ideal candidate will exhibit a strong work ethic, reliability, independence, and the flexibility to adapt to new challenges and learn new skills.

What we offer

Salary expectation: £31,238 – £34,686

The Foundation is proud of our welcoming and accommodating working environment. We strive to be a great place to work.

We offer generous holidays 30 days (plus 8 bank holidays and 4 privilege days).

Fifteen percent of your salary is payable tax-free at stipulated periods in lieu of a formal superannuation scheme.

Foundation staff have access to our private health scheme, including dental cover.

We are based in Marlborough House, Pall Mall, central London. We are currently operating a flexible working policy which requires all staff to work from the office at least five days per fortnight including every Wednesday, and applicants must be able to affirm their capacity and willingness to work within this policy.

Our commitment

The Foundation celebrates diversity, and we are proud of our diverse and welcoming team. All qualified applicants already eligible to work in the UK will receive consideration for employment without regard to disability, race, nationality, ethnic or national origin, religion or belief, sex, gender, sexual orientation, gender reassignment, marital status or pregnancy.

If you need us to make any special accommodation in the recruitment and selection process because of a protected characteristic, please let us know.

The process

Interested candidates should apply online through the link below.

The application requires you to provide a comprehensive CV as well as a motivation letter that clearly addresses the criteria as outlined in the person specification and the competencies framework.

Please note that the Foundation is unable to offer visa sponsorship for this role. All applicants must have the existing and ongoing right to work in the UK. You must possess and declare the right to work in the UK at the time of application submission for your application to be considered.

Salary: £65,000 FTE (£55,714 - £65,000 depending on working hours)
Working hours: Flexible - 30-35 hours/week - This role is being offered for between 30 and 35 hours per week. We’re open to discussing how those hours are distributed across the week and can accommodate school hours, early starts, or condensed days where possible.
Department: Human Resources
Number of posts needed: 1
Location: Hybrid - at least 2 days/week in Toynbee Hall office 
Working Pattern: Monday to Friday (flexible)
Reporting to: Chief Operations Officer
Contract: Permanent
Application Closing Date: 9 June 2025 

We reserve the right to close the vacancy early if we receive sufficient applications from suitably qualified candidates. Early application is encouraged. Interviews will be conducted on a rolling basis, and we encourage early applications, as the vacancy may close ahead of the stated deadline due to high volumes of interest.

At Toynbee Hall, our HR Team supports our most important asset – our people. We are committed to delivering a high-quality, inclusive HR service and to exploring new ideas and perspectives so we can grow and develop the function together. 

The HR Team supports colleagues throughout the employee lifecycle – from recruitment and onboarding to people development – ensuring that every experience at work is a positive one. Inclusion is at the heart of everything we do, and we are dedicated to fostering a workplace culture that reflects our values and where everyone feels respected, valued, and able to thrive.

Scope of role

The Head of People and Culture is a member of the Senior Management Team (SMT), responsible for leading and embedding a strategic and inclusive People function that supports Toynbee Hall’s purpose, values, and vision for a fairer and more equitable society. This role will shape and champion a workplace culture that is people-first, values-driven, and committed to equity, diversity, inclusion, and belonging (EDIB).
The Head provides strategic and operational direction and hands-on leadership to ensure every colleague’s experience at Toynbee Hall is supportive, developmental, and empowering.

Responsibilities and Accountabilities

Strategic Leadership

• Co-create and implement a progressive People Strategy aligned with Toynbee Hall’s organisational goals and values, with a strong focus on equity, inclusion, and belonging.
• Lead the development of measurable KPIs and outcomes to evaluate progress in people and
  culture initiatives.
• Partner with SMT and staff to embed a co-produced EDIB strategy, including a clear statement of intent, inclusive action plan, and transparent reporting processes.
• Act as a cultural ambassador, promoting practices and policies that reinforce a positive, inclusive, and purpose-driven working environment.

HR Operations

• Deliver a high-quality, person-centred HR service, with clear, accessible, and values-aligned policies and processes.
• Ensure policies are inclusive, legally compliant, and regularly reviewed—covering remuneration, flexible working, wellbeing, performance, and development.
• Oversee a fair and inclusive recruitment and resourcing process that reflects our commitment to equity and community.
• Lead performance management practices that are developmental, supportive, and reflective of individual and team contributions.
• Maintain robust, GDPR-compliant employee records and HR systems.
• Oversee compliance in employment checks, safeguarding requirements (including DBS), and risk management procedures.
• Lead the HR team with all case work on a weekly basis to review and guide on case load.Take on complex HR case work with the support of the COO and HR consultants/Advisors.

Equity, Diversity, Inclusion, Engagement & Culture

• Be a visible leader in embedding a culture of inclusion, care, and psychological safety across the organisation.
• Champion well-being and engagement initiatives that reflect the diverse needs of our people and foster belonging.
• Co-lead EDIB learning and development opportunities for staff, ensuring ongoing reflection, growth, and dialogue.
• Review and promote equitable pay, terms, and recognition practices in line with our values and commitment to fairness.
• Work closely with managers to foster inclusive leadership and team cultures through coaching and support.

Team Leadership and Development

• Lead, coach, and support direct reports and the broader organisation in creating a high-performing, values-led People function.
• Promote a culture of learning, empowerment, and proactivity within the People team and across all departments.
• Create and deliver a meaningful annual work plan aligned with strategic priorities and cultural aspirations.

Senior Leadership Responsibilities

• Contribute actively to SMT discussions and organisational decision-making, ensuring People considerations are central to planning and implementation.
• Collaborate with the COO and CE on organisational performance, people data, and budget alignment.
• Build strong cross-organisational relationships to support change management and continuous
  improvement.
• Communicate openly and regularly with staff and stakeholders about People-related developments and opportunities.

Safeguarding, Risk, and Wellbeing

• Ensure all People-led activities are risk assessed and comply with health, safety, and safeguarding requirements.
• Promote a culture of care and responsibility, supporting psychological and physical safety across the organisation.
• Ensure systems are in place for reporting incidents and learning from them.

Finance and Payroll

• Work collaboratively with the finance team to ensure payroll is updated and released on time each month.
• Support with the Year End Audit requirements that relate to staffing.
• Overall responsibility of the HR function budget including training and resources.

What You’ll Bring

• A commitment to equity, diversity, inclusion, and social justice in every aspect of your work.
• Significant experience in senior HR/People leadership roles, ideally within a mission-led or community-focused organisation.
• A deep understanding of inclusive and trauma-informed HR practices.
• Excellent people leadership and coaching skills, with a strong focus on collaboration, development, and wellbeing.
• Up-to-date knowledge of employment law, HR best practice, and change management.
• Experience working with Trade Unions and employee voice mechanisms.

Additional Information 

• We are in the process of reviewing the HR function and you will be leading on the implementation of this to ensure that the team is working with inclusive strategies, as well as ensuring that we can best support the organisation with the needed support in a timely and efficient manner.
• Toynbee Hall are in the process of reviewing the pay banding and scales and this will be a part of your role to implement the changes and work closely with the finance team to achieve this.

Essential Criteria:

• Very good knowledge of UK employment regulation and HR practices.
• Experience of advising, coaching and challenging senior staff when needed
• Significant practical experience in delivering human resources functions /activities
• An excellent understanding of and commitment to Equality, Diversity, and Inclusion and proven experience of implementing successful EDI strategies and plans.
• That they are proactive in spotting challenges and offering solutions
• Excellent organisation, time and project management skills with demonstrable experience of combining effective operational delivery and strategic work.
• Effective in setting out and delivering against plans; and reporting against objectives.
• First rate communication skills; able to relate to and work alongside colleagues at all levels in the organisation, with the ability to explain technical issues to non-HR colleagues, reinforce difficult messaging when needed, and to coach and support managers.
• Good written English with proven ability to write policies, complex correspondence and business reports.
• Emotionally Intelligent, transparent, principled.
• Ability to work independently but also be champion of collaborative working
• Attention to detail and thorough review of HR related documents
• An understanding of safeguarding and safer recruitment
• Alignment with Toynbee Hall’s mission and strategy
• HR related qualification (CIPD level 5) / Degree in HR
• Ability to present HR data/ analytics to SMT and Trustee with thorough evidence and clear decision-making information

Alignment and willingness to work in line to our values

• Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
• Courageous – principled, ambitious and acting with integrity.
• Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.