Impact and evaluation manager jobs

Salary: £39,920

Location: London Diocesan House, Causton Street.

Contract type:  3-year fixed term, full-time (35 hours/week)

Closing date: 03 May 2026

Interview date: 11 May 2026

This is a newly created role within the Diocese of London, supporting the Head of Racial Justice Priority in delivering the aims of the Diocese’s Racial Justice strategy. The postholder will sit within the wider racial justice team and contribute to the development and delivery of key programmes.

The role involves managing projects, supporting programme design and working with a range of stakeholders across diocesan, civic and community networks. It will focus on addressing racial disparities and supporting changes in practice and culture across the Diocese.

Job Summary

The Racial Justice Project Manager will support the delivery of the Diocese’s Racial Justice strategy by providing project management and programme support across a range of initiatives. Working with senior colleagues, clergy and partners, the role will help ensure projects are coordinated, delivered effectively and aligned with diocesan priorities.

Job responsibilities

· Support the design and delivery of racial justice programmes and initiatives

· Manage projects, ensuring activities are planned, coordinated and delivered effectively

· Support training and leadership development programmes related to racial justice

· Oversee data collection, analysis and reporting to support programme delivery

· Coordinate engagement activities and partnerships with diocesan teams, schools and community organisations

· Contribute to monitoring and evaluation to support continuous improvement

Please refer to the attached Job Description for the full details on the main responsibilities.

Person Specification

· Understanding of racial justice, anti-racism, equality and inclusion, with relevant experience

· Experience of project management and working across multiple priorities

· Strong communication skills, both written and verbal

· Ability to work with a wide range of stakeholders from different backgrounds

· Ability to handle sensitive issues with professionalism and discretion

· Empathy with the mission and values of the Church of England

· Right to work in the UK

· The person will require a enhanced DBS check

Please refer to the attached Job Description for the full details on Person Specification.

About the London Diocesan Fund

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.

Equality, Diversity, and Inclusion

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.

Safeguarding

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Benefits of working with us

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:

• Competitive remuneration package
• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
• 15% employer pension contribution and salary sacrifice available
• Death in service benefit x3 of basic gross salary
• Enhanced maternity leave of six months full pay, after 12 months of employment
• Season ticket loans for public transport
• Access to Benenden Health Insurance
• EAP counselling through Health Assured
• Up to £100 for eye test and contribution to spectacles
• Two additional paid days for community volunteering

To apply:

Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.

For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page

About the Role

This is a fantastic opportunity for a skilled line manager with experience in general welfare advice to join Sufra NW London. In this highly rewarding role, you will oversee the delivery of services that can measurably change lives by providing quality advice and support to those most in need. 

You will manage our team of advice staff and volunteers to deliver high quality advice, information and welfare support to guests on a range of topics including benefits, housing, debt and immigration issues. An additional focus will be on establishing clear pathways for referring guests to external services, and managing volunteers to triage, signpost and refer guests to other forms of welfare support.

The advice team consists of paid staff and support volunteers.  This year will be dedicated to consolidation of the service, ensuring that we are fulfilling our core mission to the highest standards.  We are also hoping to launch our immigration advice service, providing guests with a first point of contact for their immigration needs and smooth referral pathways to specialist advice.  Finally, our OpenARMs programme will be launching workshops for our refugee and asylum-seeker communities. 

You will work closely with the Senior Leadership Team, especially Head of Advice at Sufra to support the implementation of new initiatives, and the expansion of our information and advice services to enhance our efficiency and impact.

The post holder will be a highly articulate and proactive individual with good welfare advice knowledge, 3+ years delivery experience in managing a charity team, strong service management skills, as well as experience managing staff and volunteers. The ideal candidate will have up-to-date knowledge of the welfare system, immigration and safeguarding protocols. They must also have demonstrable experience using a case management system, adhering to advice standards and be able to manage a diverse workload and work under pressure. 

This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work during evenings and weekends if necessary. As this is a frontline role, you will be required to work on site at least 2 days per week. 

We offer a wide range of employee benefits including:

Excellent annual leave entitlement 
Pension scheme
Employee Assistance Programme
Death in Service benefit 
Flexible working
Opportunities for training and professional development

Key Responsibilities

Advice Services

• Manage the advice service by overseeing and supporting volunteers and advice staff at our Community Wellbeing Service and Foodbank including setting objectives, managing performance and providing feedback during supervisions.
• Hold a small case load of advice guests, supporting them to achieve their aims
• Maintain a high quality service by ensuring that the advice team and volunteers are working to agreed standards and delivering against realistic grant agreements from funders.
• Use our case management software to report on cases and outcomes to support funding applications and remain compliant with funding needs.

Service Development

• Work with the Senior Leadership Team to develop, expand and improve Sufra’s information and advice services in alignment with our 2030 strategy.
• Carry out ongoing review of existing service delivery procedures.
• Undertake quality assurance including case checking and quality of advice audit.
• Identify the training needs of advice staff and volunteers through support, mentoring and supervisions.
• Ensure colleagues and relevant stakeholders are informed of changing legislation and social policy updates.
• Improve the case management systems to ensure it is fit for purpose.
• Work within the Advice Quality Standard (AQS) framework, ensuring that all policies and procedures are up to date for future assessments

Volunteer Management

• Develop, review and implement key policies and procedures to better equip Advice Volunteers to fulfil their role.
• Provide induction, support and supervision to enhance the quality standard of the service and contribute to the personal development of volunteers.
• Foster a positive working environment that maintains high morale and supports Advice Volunteer retention and regular participation.

Budgets, Monitoring & Evaluation

• Support the Senior Leadership Team in setting service budgets, updating policies, and monitoring spending in line with reporting and budgetary requirements.
• Ensure appropriate systems are maintained for recording statistics and outcomes.
• Provide regular and timely monitoring reports on service outputs, outcomes and expenditure.
• Collect regular feedback and conduct surveys from relevant stakeholders to inform ongoing improvements to the Advice Service.
• Contribute to strategic development by setting action plans in line with agreed Business Plans and keeping teams accountable to Action Plan goals.

Other

• Ensure the advice team are working in adherence to organisational policies and procedures.
• Undertake any other reasonable duties to support the operations of the charity. 

Join SEL Mind’s Counselling Service at an exciting time of growth and development, and help improve quality of life for people experiencing mental health problems in the borough of Greenwich.

As Counselling Service Manager, you will co-lead a high-quality counselling and psychotherapy service rooted in our communities and guided by our values: Inclusive, Responsive, Evolving and Together. You will help ensure our offer is accessible and welcoming to our diverse communities, and responsive to each person’s unique needs, histories and aspirations. You will provide co-leadership and day-to-day operational oversight over the counselling service, including clinical supervision for paid staff and volunteers.

Working alongside the Clinical Lead, you will uphold robust clinical governance, safeguarding and risk management, ensuring consistent ethical practice and high professional standards. You will lead the design and implementation of systems that support safe, effective and efficient service delivery, and use data to evidence impact and support reporting to commissioners and funders.

Where appropriate, you will hold a clinical caseload and deliver counselling or psychotherapy for clients with complex needs and multiple disadvantage, drawing on evidence-informed and trauma-informed approaches. You will model reflective practice, cultural humility and a strong client focus.

Additionally, you will be able to think strategically to develop new and existing services that meet the needs of service users. With a strong outcomes-focused and data-driven approach, you will lead on the design, implementation and delivery of systems that support the effective operation of services. You will have strong interpersonal skills that will allow you to build good working relationships with clients, volunteer and paid staff members and stakeholders.

This is an office-based role.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 3rd May (11:59pm)

Likely interview date: Tuesday 19th May

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here.

UnLtd passionately believes in the ability of social entrepreneurs to change the world for the better. We are living through a time of unique social and economic change. Enormous pressures on the health and social care system, austerity, increasing income inequality, the shifting nature of work all alongside the impact of Covid-19 means tackling these complex challenges requires a radical shift in thinking and practice. Social entrepreneurs have these solutions, and UnLtd exists to support them to achieve their potential. We are the leading supporter of social entrepreneurs in the UK. Our vision is of a society where social entrepreneurs are providing solutions that change the world for the better.

To move social entrepreneurs from the margins to the mainstream will require us to amplify the voices, stories and impact of our social entrepreneurs, working with them in an equitable and inclusive way. It will require us to deepen our work around impact, be open to the learning opportunities failure creates and seek out opportunities to share insights in new and powerful ways to influence stakeholders to make the changes needed for social entrepreneurs to flourish. 

As Impact Analyst at UnLtd, you will gain a clear understanding of the data user journey for our social entrepreneurs and drive the implementation of improvements to our data collection tools and processes, enhancing data quality and data literacy across teams. You will also provide support and leadership on compiling analysis for organisational monitoring and learning, pulling together insight for board and governance reporting, programme reporting, fundraising bids, continuous improvement research and other adhoc requests.

Working closely with others in our Research Impact and Learning team, you will contribute to developing a culture of learning, ensuring that insights and evidence generated by our research and evaluation activity feed back into the organisation, allowing UnLtd to iterate our work and be an impact-driven, agile, learning organisation.

The Impact and Insight Officer exist to provide high quality data analysis, reporting and insight support across Battersea’s Impact & Evaluation (I&E) and Research & Insight (R&I) teams. It ensures colleagues have access to clear, accurate and timely data that supports monitoring, decision making and understanding the outcomes and impact of Battersea’s work.

This role sits at the same level as the Impact & Evaluation Officer, offering a complementary focus on data preparation, reporting, descriptive analysis, and survey/monitoring tool support. It reflects immediate organisational needs in 2026 and may be reviewed at the end of the FTC as part of wider consideration of team capacity.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym membership and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing Date: 6th May 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview Type & Date: Online interview (via MS Teams) with a data task - 18th/19th May 2026

For full details on the role, please download the recruitment pack.

To apply, please click on the "Apply" button.

UnLtd passionately believes in the ability of social entrepreneurs to change the world for the better. We are living through a time of unique social and economic change. Enormous pressures on the health and social care system, austerity, increasing income inequality, the shifting nature of work all alongside the impact of Covid-19 means tackling these complex challenges requires a radical shift in thinking and practice. Social entrepreneurs have these solutions, and UnLtd exists to support them to achieve their potential. We are the leading supporter of social entrepreneurs in the UK. Our vision is of a society where social entrepreneurs are providing solutions that change the world for the better.

To move social entrepreneurs from the margins to the mainstream will require us to amplify the voices, stories and impact of our social entrepreneurs, working with them in an equitable and inclusive way. It will require us to deepen our work around impact, be open to the learning opportunities failure creates and seek out opportunities to share insights in new and powerful ways to influence stakeholders to make the changes needed for social entrepreneurs to flourish. 

As Senior Impact Analyst, you will lead UnLtd’s quantitative data work, overseeing outputs, tools and processes for impact measurement, board reporting, governance and compliance, programme reporting and continuous improvement. You will strengthen our data architecture framework, and work alongside other teams to ensure we improve data literacy and use data and evidence to drive decision‑making, and organisational improvement. You will bring a more impact-oriented, external facing lens to our measurement, tools, and data systems, so we can effectively understand and communicate the impact of the social entrepreneurs we support. You may also have some line management responsibilities, and you will contribute as a senior member of a collaborative, high‑performing Research, Impact & Learning team.

About the Role

We are seeking a charity professional with evaluation and impact experience, and skills to develop Lewisham Local’s business functions such as service delivery impact with a focus on impact measurements of infrastructure work, premises, and admin.

This is a newly built role to support the charity’s new ambitious three-year strategy.

Main Objectives

• Develop and deliver the charity’s Impact and Evaluation framework
• Ensure charity’s CRM Salesforce is used at every level of capturing data

Support, develop and manage Lewisham Local’s business functions such as Admin and Premises management

Main Duties and Responsibilities

Impact Measurement

• Working closely with the SMT and project leads to understand the depth of the work carried out by Lewisham Local and develop an impact and evaluation framework to measure the success of our work.
• Train and support colleagues to ensure the framework is embedded into our daily work measuring the change created as a result of the work carried out by Lewisham Local.
• Run a quarterly impact report for SMT and Board
• Introduce data capture protocols and training on using the charity's CRM Salesforce to ensure data is recorded and up to date
• Act as a champion for this across the team

Manage Admin function

• Manage the two (job share - 0.8 & 0.2 FTE) Admin officers who support the CEO, Board and take on the general office admin tasks
• Develop and improve Lewisham Local’s admin processes

Manage premises – support and training will be offered

• Manage a Premises Coordinator (0.6FTE) in safe running the Orchard Gardens Community Centre
• Support the CEO in developing premises strategy and future proposals

Together with SMT and the CEO manage Lewisham local’s fundraising function, reviewing and contributing to the grant applications.

Core Team Responsibilities

• Build and share knowledge and intelligence internally
• Build strong and effective local relationships across sectors
• Be a visible, active, positive and engaging presence within the community at local events, activities and meetings.
• Contribute and create regular communications content
• Champion the role of local giving, and the contribution of civil society in Lewisham
• Collect and process data, carry out monitoring and evaluation of our impact
• Help other team members at times of increased workload and/or specific events
• Contribute to office organisation and administration responsibilities to ensure the effective running of the organisation and staff presence at the office premises
• Manage volunteers to achieve the portfolio and charity’s aims and objectives
• Attend regular team meetings and supervision sessions as required
• Undertake training and development as required
• Contribute to writing grant applications for future projects and core work

This is not an exhaustive list of tasks, and you may be asked to undertake any other reasonable duties in connection with the role. Job descriptions are reviewed regularly and may be amended at any time in accordance with the needs of the organisation

Please see attached the full job description and person specification.

Make a Difference Where It Matters Most 

At Home-Start Richmond, Kingston and Hounslow, we believe that childhood can’t wait. We’re a vibrant, community-rooted charity supporting families through the critical early years of parenting. Our volunteers and staff work side-by-side with families, offering emotional and practical support, building confidence, and creating lasting connections. 

We are now seeking an Impact and Operations Manager to join our passionate team and shape the future of our services. 

About the Role 

This is a unique opportunity to lead our impact and operations strategy, ensuring we have the insight, tools, and systems to deliver high-quality support to families. You’ll play a pivotal role in measuring and communicating our impact, supporting strategic decision-making, and ensuring smooth day-to-day operations. 

Key Responsibilities 

• Lead and manage data collection, evaluation, and reporting across all family support services 

• Develop tailored reports and insights for internal and external stakeholders 

• Collaborate on funding applications with the CEO and Head of Marketing & Fundraising 

• Oversee administrative systems and policies, including GDPR compliance and HR processes 

• Manage office operations, including tech support, premises, and general administration, and line manage operations and data & impact team 

• Contribute to strategic planning and service innovation using data and insight 

• Strengthen our presence across local and national networks in partnership with the Senior Management Team 

What You’ll Bring 

• Strong experience in managing and interpreting data to drive impact and inform strategy 

• Strategic thinking with the ability to manage multiple projects and deliver results 

• Confidence with technology and quick ability to learn new tools and systems 

• Excellent communication and interpersonal skills to build strong relationships 

• A curious, analytical mindset and a passion for telling the story of our work 

Why Join Us? 

• A flexible, hybrid working model co-designed with our team 

• A supportive, inclusive, and values-driven culture 

• A chance to make a tangible difference in the lives of local families 

• Excellent pension and generous annual leave 

About this role

The Children’s Book Project is a registered charity that directly tackles inequalities in well-being, self-esteem and educational outcomes in childhood by gifting beautiful, contemporary books to young people with very few books of their own. We have now gifted over two million pre-loved, carefully curated books to children across the UK via schools, foodbanks, prisons and women’s groups, ensuring the relevance and appeal of every book we gift.

Join us as Volunteer Manager and you’ll help transform childhoods through book ownership. In this vital role, you will recruit, inspire and coordinate a diverse team of volunteers across three regional hubs, each team charged with running impactful corporate volunteer events. Your energetic leadership will foster a vibrant community, ensuring effective recruitment, training, and retention. If you thrive in a dynamic environment and are passionate about social impact, this is your opportunity to create a best in class volunteer experience and support our wider goals.

Our Volunteer Manager has a very clear remit: to ensure that each of our book sorting events in Birmingham, Leeds and London is fully staffed by motivated and well trained Team Leaders and Volunteer Coordinators and that our wider volunteering needs (occasional drivers, remote volunteers) are met and supported as required.

They will plan and implement an ongoing programme of recruitment and training that takes into account potential attrition and our expanding needs. They will develop and implement initiatives that show our gratitude for our volunteers. And they will play a key role within the charity helping to measure and convey externally the value we place on a high quality volunteering experience.

To read the full role outline please visit our website and submit your completed application form.

Note that CVs are not accepted. Applications accepted until 24th April.

Settled is a dynamic charity that supports the rights of EU and Ukrainians citizens who have made the UK their home, through providing expert, multi-lingual services. We seek a full-time experienced and capable manager who will work jointly with another service manager to deliver Settled's advice services to EU citizens UK-wide, with special attention to localities in England and Wales. You will hold IAA accreditation and be able to manage staff and volunteers to provide immigration advice. You will understand how strong relationships, especially with the Welsh Government and other funders, ensure the sustainability of a charity and help it meet the needs of its beneficiaries.  Role is hybrid with minimum of 4 days per month in Settled's Cardiff Bay office and some travel to cities in other parts of the UK. If you would like to join our supportive and impactful team, please include a cover letter which explains how you fulfil the person specification, along with your CV.

Full-time, 37.5 hours per week (excluding breaks)

Fixed term for 12 months in the first instance (subject to the successful completion of a 6-month probationary period)

We are recruiting to a brand-new role and are looking for an experienced, community-focused Programme Manager (Place) to lead Salford CVS’s Pride in Place activity in Pendleton and Peel Green. This is a key role focused on ensuring that strong, representative community voice, clear governance, and meaningful VCSE sector involvement are embedded from the outset.

Pride in Place is a national ten-year programme that places Neighbourhood Boards at the heart of local decision-making, with local authorities acting as the accountable body and communities expected to shape priorities and hold partners to account. In this model, Local Infrastructure Organisations (LIOs) like Salford CVS play an important enabling role - helping to connect local authorities with VCSE organisations, strengthening engagement, and ensuring a diverse range of community voices can participate fully.

As Programme Manager (Place), you will coordinate our work to support high-quality governance, inclusive engagement and strong local insight across both neighbourhoods.

A core part of your work will be ensuring that Pride in Place Neighbourhood Boards in Pendleton and Peel Green benefit from authentic, representative and evidence-driven community input. This includes leading the development of a community research programme, working in close partnership with VCSE organisations already active on the ground. Through these organisations, who often have trusted relationships with residents, established local networks and specialist knowledge of particular communities, you will lead on approaches that reach a wide range of voices, including those who are seldom heard. You will oversee our Trusted Voices and community researcher model, ensuring local people are recruited, supported and empowered to gather high-quality insight that reflects the diversity of each neighbourhood. This work will help create a rich, grounded understanding of community priorities, enabling transparent, accountable and well-informed decision-making across the programme.

The Programme Manager (Place) will bring clarity, organisation and coordination to this work. You will maintain oversight of our role within the wider programme, share insight with partners, identify gaps in engagement, and support the VCSE sector to participate meaningfully in Pride in Place structures and discussions.

This role is ideal for someone who is passionate about community-led change, place-based working, and strengthening the voice and influence of local people and VCSE organisations. You will be joining a programme at a formative stage, helping to shape how communities in Pendleton and Peel Green participate in long-term neighbourhood investment and decision-making.

Benefits

• 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
• Enhanced company sick and maternity pay, subject to terms and conditions of service
• Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle to Work scheme
• Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture - we respect and support one another to do the best we can

If you would like to apply for the position of Programme Manager (Place), please submit your application on our website via the apply button.

Closing date: Noon on Monday 27th April 2026.

Interview date: Friday 8th May 2026.

We reserve the right to review applications before the closing date should we get sufficient applications.

Please note late applications will not be accepted.

Play a pivotal role in supporting doctors and medical students in times of need by leading a passionate national volunteer network. As Volunteer Manager at RMBF, you’ll shape and grow our volunteering community, driving engagement, awareness and fundraising impact across the medical profession.

Reports to: Head of Fundraising & Communications
Location: Hybrid – RMBF office (Wimbledon), with up to 2 days per week home-based, plus some UK travel
Hours: Full-time (35 hours per week)
Salary: £44,000 

About the RMBF

The Royal Medical Benevolent Fund (RMBF) is the UK’s leading medical charity supporting doctors, medical students and their families through times of crisis. We provide financial assistance and support to those facing hardship due to illness, injury, disability or bereavement.

At the heart of our work is the medical profession itself.  Our beneficiaries, donors, volunteers and ambassadors are all part of this community. Strengthening these connections is essential to ensuring that no doctor or medical student faces hardship alone. The volunteer network plays a pivotal role in that.

The charity has 13 staff, all of whom are based in our sole office in Wimbledon.  It is a friendly working environment in a converted Victorian house, very close to Wimbledon railway and tube station.

The Opportunity

This is an exciting opportunity to lead and develop RMBF’s national volunteer programme, working with a network of doctors and medical students across the UK.

As Volunteer Manager, you will lead and grow our volunteer strategy, strengthening engagement, expanding our reach within the medical community, and empowering volunteers to play a vital role in fundraising, awareness‑raising, and championing our work within their professional networks.

You will shape how volunteering works at RMBF, developing new opportunities, improving the volunteer experience and ensuring our network is equipped to support the charity’s mission and reach more doctors and medical students.

The Role

Doctors and medical students are central to RMBF’s identity and impact, and this role is designed to ensure we build and sustain an engaged, well-supported and effective volunteer network. Its purpose is to expand awareness of RMBF across the medical profession, encourage doctors and students to seek support when they need it, strengthen fundraising efforts, and build lasting relationships within the medical community nationwide.

1. Volunteer Strategy, Development & Growth

• Lead the delivery of RMBF’s volunteer strategy to drive growth, engagement and impact.
• Expand and diversify volunteer involvement across medical schools, Royal Colleges and professional networks.
• Define meaningful volunteer roles and pathways and build strong recruitment pipelines nationwide.

2. Recruitment, Onboarding & Volunteer Experience

• Deliver targeted recruitment campaigns to grow the national volunteer network.
• Manage high‑quality onboarding, including training and induction.
• Maintain strong relationships with volunteers and implement effective communication, recognition and retention initiatives.

3. Programme Delivery, Enablement & Collaboration

• Provide volunteers with the tools, training and resources to represent RMBF confidently.
• Support volunteer-led fundraising, awareness and outreach activity, both digitally and in person.
• Work collaboratively with all parts of the charity, with a focus on Fundraising, Communications and Casework teams.
• Represent RMBF at events and within the medical community.

4. Safeguarding, Compliance & Data Management

• Ensure all volunteer activity adheres to safeguarding, GDPR and confidentiality standards.
• Maintain accurate volunteer records within the CRM.
• Oversee volunteer-related policies, processes and best practice.

5. Monitoring, Evaluation & Reporting

• Set and monitor KPIs for volunteer engagement and programme impact.
• Gather feedback and drive continuous improvement across the volunteer programme.
• Produce regular reports for the Senior Leadership Team and Board, highlighting growth, engagement, volunteer satisfaction and increased volunteer-led activity.

This role is designed around our current needs, with scope to grow and develop as the business evolves, offering you the chance to shape how it progresses.

Person Specification

Essential Experience & Knowledge

• Proven experience managing or developing a volunteer programme, including recruitment, engagement and retention.
• Strong understanding of volunteer management best practice, including safeguarding and data protection (GDPR).
• Experience using a CRM system to manage relationships and track activity.
• Experience monitoring impact and using data to improve programmes.

Skills & Attributes

• Excellent interpersonal and communication skills, with the ability to engage and influence a wide range of stakeholders.
• Strong organisational and project management skills, with the ability to manage multiple priorities effectively.
• Proactive, resourceful and able to balance strategic thinking with hands-on delivery.
• A genuine commitment to the mission and values of RMBF.

Desirable

• Understanding of the challenges facing doctors and medical students, including mental health, financial hardship and workplace pressures.
• Experience working with medical organisations, membership bodies or professional networks.

Additional Information

• Some UK travel will be required for events, conferences and volunteer engagement
• Occasional evening or weekend work may be required (time off in lieu provided)
• This Job Description reflects the requirements of the post at the time of writing. The needs and circumstances may change over time and therefore the Job Description may need to be reviewed in the light of any such changes which may occur.

Package

The remuneration package includes:

• A generous pension scheme with 15% employer contributions and 5% employee contributions with salary sacrifice option
• Death in service benefit
• Flexible working arrangements
• 25 days paid holiday in first year, increasing in stages to 30.5 days after four years’ service, plus an additional 3 days paid leave between Christmas and New Year.
• Employee assistance programme.
• Dental insurance.

Interview Process

• Shortlisted candidates will be invited to a first-round online interview, scheduled for Wednesday 29th April.
• Successful candidates will progress to an in-person second-stage interview.

Justlife’s Vision

Making people's experience of temporary accommodation be short, safe and healthy.

About this role

This is a varied and hands-on role combining participant support, facilitation, coordination, and reporting. You’ll need to be comfortable switching between supporting individuals, running sessions, managing logistics, and keeping projects on track. No two weeks will look the same, but your work will consistently contribute to meaningful, lasting change.

Shape systems. Centre lived experience. Deliver real change.

Common Ambition is an ambitious co-production programme, hosted by Arch Health CIC and Justlife, working across homelessness, mental health, substance use, domestic abuse and criminal justice systems. We bring together people with lived experience and professionals to challenge how systems work and to design better, more effective approaches together.

We’re looking for a highly organised, proactive Project Manager to join our small, dynamic programme team. This is a fast paced, hands-on role where you’ll play a key part in delivering high quality co-production work and work alongside people experiencing homelessness and multiple compound needs to influence real change. Example projects include, homelessness and health system improvement, drug and alcohol service improvement and research including around liver disease and integrated community care.

If you thrive on balancing people focused work with strong coordination and delivery, this is an opportunity to make a meaningful impact.

The impact you’ll have

In this role, you will:

· Support people experiencing homelessness and multiple compound needs to actively shape services and systems

· Create safe, inclusive environments where lived experience is valued and heard

· Turn participation into meaningful influence and system change

· Ensure projects are well run, well evidenced, and deliver real outcomes

What we offer

· The opportunity to shape a high impact, systems change programme

· Meaningful, purpose driven work alongside people with lived experience

· A supportive, collaborative team environment

· Opportunities to influence strategy, partnerships, and future direction

· Professional development and growth

Why do we exist?

Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.

How do we operate?

Our values guide our work and are very important to us:

· Collaboration before competition

· People before programmes

· Innovation before Institutions

What do we do?

Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.

We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.

Why work for us?

Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

Perks of working at Justlife

· Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)

· Additional 5 days annual leave purchase scheme through salary sacrifice

· Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)

· Cycle to work scheme

· 2 Volunteering days per year

Key terms and conditions

Job Title: Co-Production Projects Manager

Hours: Part Time (22.5 - 30 hours per week)

Contract: Fixed Term until March 2027 (extension dependant on continuation funding)

Normal hrs to be worked: Work within Monday-Friday 9am-5pm

Location: Brighton

Salary: £35,042 per Annum (FTE)

Application Process

To apply, please upload a covering letter addressing how you meet the person specification, together with an up-to-date CV. Deadline for applications is 11:30pm on 10th May.

Provisional interview dates will be the week of 18th May.

Role Description

Programme Delivery & Coordination

· Plan and coordinate multiple co-production projects across the programme

· Manage timelines, priorities, and day to day delivery challenges in a fast-paced environment

· Support the development of co-produced resources and prototypes

Participant Support & Co-Production

· Provide direct, trauma-informed support to programme participants

· Build trusting relationships and enable meaningful, accessible participation

· Design and facilitate engaging workshops, meetings and co-production sessions

Stakeholder Engagement

· Build strong relationships with partners across multiple systems and sectors

· Represent the programme in meetings and collaborative spaces

Monitoring, Reporting & Quality

· Carry out contract monitoring and reporting across programme activities

· Track outcomes, maintain accurate documentation, and ensure compliance

· Use data, learning, and feedback to improve delivery and demonstrate impact

Strategy & Programme Development

· Support the development of programme priorities and future direction

· Contribute to funding applications and partnership development

· Act as deputy to the Programme Lead when required

This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.

Person Specification

We’re looking for someone who is as comfortable supporting people as they are managing projects.

We’re especially interested in someone who:

· Has experience supporting people experiencing homelessness or multiple compound needs

· Is highly organised and able to manage multiple priorities and workstreams

· Is confident handling logistics, coordination, and reporting to a high standard

· Can build strong relationships with a wide range of stakeholders

· Is proactive, solutions-focused, and able to work independently when needed

· Enjoys facilitating groups and bringing people together

· Thrives in a small, collaborative, and fast-moving team

Essential experience and skills

· Experience of project management

· Experience facilitating meetings, workshops or group sessions

· Excellent communication skills (written and verbal)

· Strong organisational and coordination skills

· Ability to work across both strategic and operational levels

· Strong IT skills

Desirable

· Experience of co-production or participation approaches

· Experience of frontline work with people experiencing multiple compound needs

· Experience of research, service design, or evaluation

· Knowledge of homelessness and related systems and policy

Justlife is an equal opportunities employer and considers all applications received.hom

The Mason Foundation is a national charity supporting neurodivergent young people into meaningful employment through our Propel mentorship programme. We work across England and Scotland, partnering with schools, colleges, community youth settings and employers to champion neuroinclusion and create opportunities for young people to thrive.

75% of our staff are neurodivergent, and we're proud to create an inclusive, supportive workplace where everyone can succeed.

The Opportunity

We are at an exciting growth phase with ambitions to scale nationally. To achieve this, we need to capture and share the positive impact we have on people's lives.

As the Impact and Fundraising Manager, you will work hands on with our delivery team to design data collection systems that feel manageable and purposeful, not burdensome. You understand that different people think, process, and work in different ways, so you will create multiple methods for collecting the same data to suit different styles.

You take a methodical approach to understanding what data we need to showcase impact, then build the frameworks and provide the practical support to make collection happen across multiple methods. You empower the team to grow their confidence in impact measurement through training, clear guidance, and being there alongside them.

You will translate the data we collect into compelling, heartfelt stories that position The Mason Foundation as best practice. You will engage with traditional media and sector publications to showcase our work and support the COO with fundraising by providing the impact evidence that inspires funders and commissioners to collaborate with us.

What We're Looking For

• Methodical approach to collecting data across multiple different methods, understanding what needs to be collected to showcase impact without being burdensome

• Hands on experience supporting frontline teams with data and impact collection, building their confidence and skills

• Ability to design multiple ways of collecting a uniform dataset, recognizing different thinking, processing, and working styles

• Strong storyteller who can make data heartfelt and human whilst maintaining evidence-based rigour

• Experience with traditional media engagement (press releases, media relations) and writing for sector publications

• Understanding of neuroinclusion, community development, or social impact landscapes

• Experience working with CRM systems and ability to lead exploration of accessible data tools

• Empathetic, supportive, highly organised, and self-motivated with ability to work part time hours efficiently in a remote environment

Why Join Us

In return, you get to work for an ambitious, values driven charity making a real difference in the lives of neurodivergent young people. You will have the flexibility of remote working with a flexible working pattern, 25 days annual leave plus bank holidays (pro rata), opportunities to shape our impact story and professional development, and the chance to be part of a neuroinclusive workplace culture where everyone's contributions matter.