Impact and evaluation manager jobs

Play to the Crowd (incorporating Theatre Royal Winchester, Hat Fair and Playmakers) is looking for a Fundraising Manager. 

Hours/contract: Permanent, full time, 36 hours per week (job share or part-time hours will be considered for the right candidate)

Salary: £34,413 rising to £38,934 depending on length of service depending on length of service

Base: Theatre Royal Winchester / Hybrid

We’re looking for a confident and enthusiastic fundraiser with a track record of delivering and leading major donor fundraising, membership schemes, corporate partnerships as well as securing significant funds from Trusts and Foundations.

The Fundraising Manager is responsible for implementing the charity’s fundraising strategy to increase our fundraised income to support all areas of our activity. This will be achieved by connecting donors and supporters to our mission to delight and unite communities through the power of live performance and participation. 

The charity has ambitious plans for the future. We will continue to invest in the beautiful Theatre Royal Winchester. With the absence of Arts Council England National Portfolio funding, we will be transitioning to a new structure and funding model for future Hat Fair festivals. Through our engagement projects we will continue to have impact on our local community both in central Winchester and the wider district.

The Fundraising Manager role will be vital in: 

• Helping to develop a sustainable fundraising model to secure future Hat Fair festivals
• Securing funding from Trusts and Foundations for community projects, core revenue to support our artistic and creative ambitions, and capital works
• Cultivating and securing large gifts from Major Donors
• Growing our membership base – our members are loyal and key advocates of the charity and audiences for our events
• Managing the relationships and developing our Corporate Partnerships

Interested? If you would like to find out more details about this role please visit our website where you can find the Job Description and Person Specification. Our website also contains our application form.

Application deadline: 10am Wed 20 May 2026
Interviews: Wed 27 May 2026

Previous applicants need not apply.

Play to the Crowd is an equal opportunities employer, welcoming applications from the widest possible diversity of backgrounds, cultures and experiences and is also open to job share proposals.

The Research & Partnerships Directorate is a fast paced, collaborative team committed to achieving Alzheimer’s Research UK’s vision. The Directorate has responsibility for delivering on the charity’s principal remit: funding world-class research to ultimately defeat dementia. Alzheimer’s Research UK funds dementia research through a large portfolio of investigator-led grant awards, research fellowships and strategic initiatives within the UK and increasingly internationally.

Working closely with the Evidence Manager, you’ll help shape how Alzheimer’s Research UK understands, evidences, and tells the story of the impact of the research we fund. You’ll lead on collating, cleaning and analysing impact data from a range of sources, turning it into compelling insights that support external reporting, fundraising and internal decision-making. You’ll work across the organisation (including Communications and Philanthropy) and with external partners to strengthen our approach to impact assessment, helping to position ARUK as a leader in the field. This is a hands-on role for someone who enjoys connecting evidence to real-world change.

This is a 12-month FTC or on return of substantive postholder

Key Responsibilities:

Research impact assessment, analysis & dissemination

· Lead the day-to-day collation and analysis of research impact across ARUK’s funded portfolio.

o Collate, clean and maintain impact data (e.g. researcher reports, publications and online sources such as Dimensions) to enable consistent, high-quality reporting.

o Analyse and synthesise findings into clear, decision-ready insights, supported by visualisations and (where appropriate) dashboards.

o Turn impact evidence into engaging content (e.g. case studies, summaries and graphics briefs) and partner with the Communications Team to make it ready for internal and external use.

· Own the day-to-day development of the Impact Hub—our internal repository of research impact—spotting standout examples of progress (e.g. career development, collaborations, guideline influence) enabled by sustained ARUK funding and shaping them into strong case studies.

· Partner with fundraising teams to understand their evidence needs and identify new opportunities to bring research impact to life for supporters.

· Help improve and embed reporting processes that strengthen how we evaluate and communicate the impact of ARUK-funded research.

Data analysis, Evidence & Evaluation

· Provide responsive data collection, analysis and reporting support across the Research & Partnerships Directorate and wider organisation, working closely with the Evidence Manager.

o Examples include: portfolio trends, geographic spread, career outcomes and collaboration mapping.

· Support the Evidence Manager to deliver ARUK’s Strategic Performance Measurement Framework—tracking and reporting KPIs for senior leadership and trustees.

· Continuously improve systems and workflows, streamlining data handling and building reusable templates and dashboards (e.g. automation in Excel/Power Query, Power BI data models, standard operating procedures).

External ambassador for research impact 

· Build expertise in research impact assessment by engaging with organisations such as the AMRC and attending relevant workshops and meetings.

· Build and maintain strong relationships with key external stakeholders, in particular ARUK-funded researchers and other funding bodies, spotting opportunities to advance ARUK’s research aims.

· Represent ARUK at national and international events and conferences, helping to position the charity as an authority on research impact.

Team working and other responsibilities

· Play an active role in Team and Directorate meetings, bringing ideas, insight and constructive challenge.

· Keep colleagues and stakeholders updated on progress, insights and next steps as appropriate.

· Support internal reporting on risks, budgets and activity across the Research & Partnerships directorate.

· Provide ad hoc, additional support or resourcing for other activities across the Research & Partnerships Directorate

· Undertake any other relevant duties and projects delegated by the Evidence Manager in line with the responsibilities of the post 

Knowledge, skills and experience needed:

· Scientific background, educated to degree level in a relevant subject (or equivalent work experience)

· Understanding of impact assessment within the context of a research funding environment

· Experience and/or knowledge of biomedical or life sciences research

· Strong analytical and critical thinking skills with the ability to scrutinise and interpret data

· Experience planning and operating effective and systematic data collecting and management systems

· Proficiency with Excel for data analysis and an ability to work with large datasets is essential; experience with design and data visualisation software such as Microsoft PowerBI, or programming experience, are desirable.

· Excellent team working and interpersonal skills

· Excellent written and verbal communication skills

· Excellent organisational skills

· Ability to work closely with a range of internal and external stakeholders

· Excellent time management skills and ability to prioritise competing demands

· A proactive attitude and someone who can work independently

· Collaborative and communicative

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £32,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Job Title – Senior Delivery / Programme Operations Manager

Reports to – Director

Working Hours – Either full-time (37.5 hours per week) or part-time (minimum 22.5 hours per week / 0.6 of a full-time equivalent). If part-time, hours can be worked across 3 to 5 days depending on preference.

Location – London - Clapham / Hybrid working (minimum 33.3% - 40% of working time in the office depending on hours worked)

About Us

For over 30 years, The Money Charity has been the UK’s Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.

We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.

We also work to promote Financial Wellbeing in the UK by working with the financial services industry to improve practices and outcomes for their consumers, and influencing policy-makers, media, industry and public attitudes.

We are a small, passionate team with a big reach and an open mind, committed to quality accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration. For more information about us, please visit our website.

About The Role

We’re looking for a Senior Delivery / Programme Operations Manager who thrives on delivering efficient and pragmatic processes, procedures and systems to support the impactful delivery of our growing suite of Financial Education and Wellbeing Workshops and Programmes. You will help us get stuff done! And deliver important functions and projects yourself.

As we grow the charity, it is ever more crucial that we break down silos and duplication between our two main delivery teams (Children & Young People and Adults). You will lead on reviewing and consolidating the two processes into one for the support functions of the programme delivery teams, initially progressing priority tasks identified for 2026 as part of our recent strategy refresh, and building a pipeline of future continuous improvement projects for 2027 and beyond.

This will be a vital new role bringing order and cohesion to the vital delivery support functions. You will own and champion key programme delivery-related functions in the charity, ensuring that they are fit for purpose and are understood and used throughout the charity. Reporting to one of the Directors, you will play a key role in bridging and where appropriate joining the two teams, whilst respecting and promoting their technical specialisms and differences.

Closing Date – 11:30pm, Monday 25 May 2026

Interviews – 1st round early June (virtually)

Please visit our website for the full job description including the key responsibilities, person specification and application details. Note that we are currently recruiting for two Senior Manager roles, and further information on the other role can be found on our website as well.

Could you bring your excellent project management and community engagement skills to help rural communities identify housing need and increase the pipeline of rural affordable homes in Buckinghamshire and Milton Keynes?

About us

At the heart of Buckinghamshire’s communities, Community Impact Bucks is a locally rooted charity committed to helping communities and charities thrive. Our impact is made possible by a passionate and committed team who believe in the power of local action and understand the places and people they serve.

We expect all staff to deliver activity within Buckinghamshire’s communities and to bring local knowledge, relationships and contextual understanding to ensure our support is relevant, inclusive and community‑led.

About you

You will bring passion and energy to make a difference to rural communities.  You will enjoy working with people and helping communities to achieve their goals.

An excellent communicator, you will enjoy building partnerships and working with people from a variety of backgrounds, with a strong awareness of diversity and inclusion, and the ability to be diplomatic and take the initiative when needed. 

Your knowledge and experience might involve: 

• Asset-based community development 
• Developing and delivering activities in a community setting
• Lived experience of the challenges Buckinghamshire’s rural communities face
• Experience of working in the field of housing delivery and working with local authority planning and housing teams.

Training and support will be provided so you don’t need to be an expert in everything. You will be part of a supportive staff team within the charity, and you will be part of a national network of Rural Housing Enablers offering peer support and shared learning.

You will benefit from an interest in housing and must be able to work with Parish Councils, Housing Associations and Local Housing & Planning Authorities.

Key responsibilities

• Support, advise and steer communities, and town and parish councillors from their initial interest in providing affordable housing, through scheme inception and pre-development phases to completion, with the aim of increasing the speed of schemes through the pre-development phase.
• Assist communities to identify the nature and extent of affordable local housing need in their community including, where appropriate, through a Housing Needs Survey.
• Assist communities to identify a deliverable site for development of affordable housing and/or secure affordable housing as part of market led schemes.
• Build collaborative partnerships with key partners to provide a clear pathway to a successful planning application and delivery. Partners may include, but are not limited to, local communities, parish councils, housing association staff, officers from the Local Authorities (including in their role as providers of affordable housing) and local developers.
• Provide project management including regular reporting on project progress against workplan and housing pipeline.

Key requirements

• Experience of building and sustaining relationships within and across organisations and sectors, and working collaboratively.
• A highly capable communicator in person and in writing. Able to engage the public, local politicians, and officials on their own terms, whilst remaining independent and trusted.
• Experience delivering research, strategic assessment & planning, data analysis, and evaluation reports.
• Excellent organisational, planning and management skills, with strong attention to detail.
• Agile and proactive in approach to challenges and opportunities.
• Able to work under pressure, multi-task and meet strict deadlines.
• Competent user of databases and the Microsoft suite of software.
• Either Full British driving licence and access to private means of transport or ability to demonstrate how you will meet this requirement.
• Available to work evenings and weekends when necessary (in accordance with our Time Off In Lieu Policy)

Diversity & Inclusion

Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.  

How to apply

For more information please download the Job Description and Person Specification below, or visit our website at Community Impact Bucks.

Please apply via the CharityJob website with a CV and a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am on Tuesday 26th May 2026.

We are committed to finding the right fit for this role. We will be reviewing applications and shortlisting candidates to interview as they are received. We will close this position once the right person is found.

Lloyds Bank Foundation 

Research and Evaluation Manager 

Starting Salary: £50,645 (London-based) 

Contract: Full-time, permanent contract (we are open to conversations about flexibility – so please ask) 

Location: London-based role with expectation of hybrid working from our London office

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place – personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is a key role at the heart of the Foundation’s ambition to become even more impact-led and evidence-driven. As Research and Evaluation Manager, you will play a vital role in ensuring our programmes, partnerships and investments are grounded in robust evidence and a clear understanding of what works, why it works, and how we can increase our impact. 

You will lead the design and delivery of research, evaluation and learning activity across the Foundation, working closely with teams to ensure programmes are built around clear outcomes and that insight is used to inform decisions, improve delivery and strengthen impact. 

This is both a technical and collaborative role. You will manage and commission evaluation activity, while also working alongside colleagues across the organisation to embed a stronger culture of learning, evidence and continuous improvement. 

About You 

We are looking for a skilled research and evaluation professional with experience of designing, commissioning and delivering high-quality evaluation activity. You will be confident working with data, evidence and insight to inform decision-making and improve programmes or services. 

You will bring strong analytical skills, alongside the ability to translate complex information into clear, practical recommendations. You will be comfortable managing external partners and contracts, and confident supporting others to embed evidence and learning into their work. 

Above all, you will be collaborative, curious and committed to using evidence to improve outcomes for communities. A commitment to equality, diversity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview. 

More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address. 

Key Dates 

Closing Date: Midday, Wednesday 27th May 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Monday 8th June 2026 

Second Interview: Friday 19th June 2026 

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are seeking a Systems and Impact Support Officer to join us to work closely with our Head of Data and Impact and Impact and Evaluation Manager. The role will include administering and developing our database, producing regular reports for varied internal and external audiences, and analysing and summarising information to support programme delivery and decision‑making. As part of a small team, you’ll be involved in providing key data support from the start.

Full training in Excel, Salesforce and data will be provided by the charity’s experts. Prior experience in these areas is not essential, as long as you are a quick learner who is keen to develop your skills. The role is busy and fast-paced. You’ll be meticulous, organised and work to high standards, with a sharp eye for detail. You will enjoy problem solving, have the ability to produce well-presented documentation and be pro-active in helping us to improve and innovate.

Contract

Full-time, permanent

Start date

As soon as possible, as agreed with candidate.

Working hours

09:00 to 17:30, Monday to Friday.

We are a delivery organisation providing frontline educational services for young people. Our Head Office team is based on the site of our North Kensington centre in West London. We are an organisation with team members at different stages of their career, including many in their first roles: we are committed to nurturing talent and providing a developmental culture for all. Our Head Office team works in-person 4 days per week with 1 day from home

Salary

£30,950 (including £2,700 London contribution)

Location

IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ

Annual leave

Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Key Dates

Application deadline

9am Monday 11th May 2026

Interview Day (in-person)

Friday 15th May 2026

Please ensure that you are available on these dates 

Job Purpose: Lead delivery of a national climate action programme (BELIEVE in Climate Action), managing cross-sector partnerships, stakeholder engagement and programme operations. Oversee youth-led initiatives and knowledge exchange, while also supporting university teams to deliver the ParliaMentors programme and strengthen student leadership and civic engagement.

• Salary: £40,204 (Band D, Point 3, including London weighting) / £36,501 (Band D, Point 3, elsewhere in the UK)
• Contract: 4.2 years (this is a fixed term contract, linked to the BELIEVE project, ending in September 2030)
• Location: primarily hybrid/remote, open to candidates anywhere in the UK. The project is based in England, so the role will involve regular travel to locations across England, including London.
• Hours: 1 FTE (0.8 FTE can be considered)
• Reporting to: Senior Programme Manager, Youth & Universities
• Start date: 3rd August 2026

About the role

We are seeking an experienced and strategic Programme Manager to lead delivery of Believe in Climate Action (BELIEVE), an ambitious national initiative at the intersection of climate action, youth leadership and community engagement (3 days per week). This role will also support the delivery of the UN Award winning ParliaMentors project, providing mentoring, training and leadership development opportunities to students across the country, and maintaining strong relationships with University partners (2 days per week).

This is a unique opportunity to lead a complex, high-impact programme that connects schools, communities, young people, researchers and policymakers, shaping a more inclusive and effective model of climate action across England. You would be joining a team that has been running impactful projects for 19 years, which centres the voices, needs and potential of young people to bring about change.

The BELIEVE project

BELIEVE in Climate Action (BELIEVE) is an ambitious and innovative national programme led by the Faith & Belief Forum in partnership with the Cambridge Interfaith Programme. Together, we are building a bold new model for climate action, one that connects grassroots communities, young leaders, researchers and policymakers through collaboration, co-learning and shared purpose.

This is a unique opportunity for an experienced Project Manager to lead a pioneering, cross-sector initiative that is reshaping how climate action happens in England. BELIEVE operates at the intersection of community engagement, youth leadership and policy influence, requiring strategic oversight, strong partnership management and the ability to navigate complexity across local, regional and national contexts.

BELIEVE is also a platform for sector leadership. It offers the opportunity to influence how climate engagement is understood and delivered, particularly by centring voices often excluded from mainstream climate discourse, including young people and those from diverse faith and belief backgrounds.

About the Faith & Belief Forum

For nearly 30 years, the Faith & Belief Forum has worked to build connected communities, a society that celebrates diversity, and to tackle faith and belief based hate, discrimination, division and polarisation.

We are a dynamic organisation, who puts the voices of our beneficiaries at the forefront. We work in schools to build connection, understanding and empathy, in universities to build confidence, skills and connection in the next generation of interfaith leaders, and in communities to celebrate the role that faith plays in society, and pilot new, innovative approaches to tackling hate and division at the local level.

Our team is diverse, talented, sensitive, and creative. We value building meaningful connection amongst ourselves, and with our partners and stakeholders.  We believe that a central solution to tackling division, polarisation and hate is connection, that is both expertly facilitated and heartfelt. In our projects this takes place through education, dialogue, social action projects, mentoring, training and development, public engagement events, and community led responses to local issues.

Key Responsibilities

Programme leadership & delivery

· Lead the strategic and operational delivery of BELIEVE across its three interlinked workstreams

· Ensure effective planning, implementation, monitoring and evaluation of a multi-year national programme

· Manage programme timelines, budgets, reporting and risk

Stakeholder engagement & partnerships

· Build and maintain strong relationships with cross-sector stakeholders, including schools, community organisations, funders, academic partners and policymakers

· Act as a senior point of contact for programme partners, ensuring alignment, accountability and collaboration

· Convene and facilitate high-level stakeholder spaces, including national workshops and knowledge-exchange forums

Team & youth leadership oversight

· Line manage the BELIEVE project Coordinator, ensuring timely and high quality delivery of workplans, supporting their development and training, managing any performance issues, and helping them to grow and thrive.

· Oversee delivery of the youth leadership strand, including internship programmes and youth-led climate action projects

Strategy, learning & influence

· Design internal evaluation frameworks and processes, in collaboration with University of Cambridge academics

· Translate research, learning and evaluation into programme development, communications and external influence

· Contribute to shaping national conversations on inclusive climate action

· Responsible for delivery, and ensuring programme outputs (reports, toolkits, events, digital platforms) are high-quality and impactful

Manage 2 teams of ParliaMentors students

· Support with delivery of the ParliaMentors programme, including facilitating workshops, having meetings with students, organising the logistics for various events throughout the year

· Mentor and support two teams of students at two universities as they work together to deliver a social action project

· Contributing to communications for the programme on social media, LinkedIn, and newsletters

· Support with delivering trainings for university staff

Person Specification

Essential Experience

· Significant experience managing complex, multi-partner programmes (ideally national or multi-regional)

· Demonstrable expertise in stakeholder engagement at a senior level, including building and maintaining strong partnerships across sectors

· Strong track record of delivering complex programmes on time and within budget

· Confidence and proven experience in line management (this role will line manage 1 Project Coordinator, and oversee an internship programme of up to 8 paid interns per year)

· Strong financial management skills, and experience managing large budgets (this role will be responsible for financial management of the BELIEVE project, and reporting to funders)

· Strong experience and understanding of Safeguarding, in charities and/ or school settings

Skills & Competencies

· Excellent project management skills, experienced in using project management tools

· Excellent relationship management and influencing skills

· Strategic thinking combined with strong operational delivery

· Ability to navigate complexity and work across different sectors and perspectives

· Strong written and verbal communication skills

Desirable

· Experience in climate action, sustainability or environmental programmes

· Understanding of faith, belief and/or intercultural engagement

· Experience working with research partners or translating evidence into practice

· Project management qualification

· CRM development experience

How to Apply

Please submit:

· Your CV (Max 2 pages)

· A cover letter detailing what motivated you to apply for the role, and how you meet the person specification.

Application deadline:

6th May 2026, 9:00 AM

Benefits include:

· Opportunity to work mainly remotely from home, with occasional travel to London and other locations across England required for schools, events, and activities.

· Generous annual leave from 25 days (pro rata) plus UK bank holidays, increasing with length of service and including a birthday day off after three years.

· 2 days paid volunteer leave (pro rata)

· Generous pension scheme to help you save for the future.

· Interfaith and intercultural learning opportunities

· Access to internal learning sessions on topics relevant to our sector

· Team events / away days / annual retreat

· Supportive and inclusive work environment with a focus on staff wellbeing 

Who we encourage to apply

We value sensitivity to the issues at the heart of our work and a strong commitment to The Faith & Belief Forum’s goals. We welcome applications from people of all backgrounds and lived experiences. We particularly encourage applications from Black, Asian and other minority ethnic communities, as well as from faith or belief communities currently underrepresented in our organisation, including Sikh, Muslim, Hindu, Buddhist, Jain and Zoroastrian communities. We warmly welcome applicants of all ages and experiences who share our vision and values, and are committed to creating an inclusive workplace, regardless of protected or unprotected characteristics, including but not limited to gender, disability, sexual orientation, and religion or belief.

We recognise that valuable experience can be gained through work, study, volunteering, or community involvement.

Unfortunately, we can only consider applications from individuals who have the unrestricted right to work in the UK, as we are unable to offer visa sponsorship. Applicants must also already be resident and based in the UK at the time of application.

About the Role

This is a fantastic opportunity for a skilled line manager with experience in general welfare advice to join Sufra NW London. In this highly rewarding role, you will oversee the delivery of services that can measurably change lives by providing quality advice and support to those most in need. 

You will manage our team of advice staff and volunteers to deliver high quality advice, information and welfare support to guests on a range of topics including benefits, housing, debt and immigration issues. An additional focus will be on establishing clear pathways for referring guests to external services, and managing volunteers to triage, signpost and refer guests to other forms of welfare support.

The advice team consists of paid staff and support volunteers.  This year will be dedicated to consolidation of the service, ensuring that we are fulfilling our core mission to the highest standards.  We are also hoping to launch our immigration advice service, providing guests with a first point of contact for their immigration needs and smooth referral pathways to specialist advice.  Finally, our OpenARMs programme will be launching workshops for our refugee and asylum-seeker communities. 

You will work closely with the Senior Leadership Team, especially Head of Advice at Sufra to support the implementation of new initiatives, and the expansion of our information and advice services to enhance our efficiency and impact.

The post holder will be a highly articulate and proactive individual with good welfare advice knowledge, 3+ years delivery experience in managing a charity team, strong service management skills, as well as experience managing staff and volunteers. The ideal candidate will have up-to-date knowledge of the welfare system, immigration and safeguarding protocols. They must also have demonstrable experience using a case management system, adhering to advice standards and be able to manage a diverse workload and work under pressure. 

This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work during evenings and weekends if necessary. As this is a frontline role, you will be required to work on site at least 2 days per week. 

We offer a wide range of employee benefits including:

Excellent annual leave entitlement 
Pension scheme
Employee Assistance Programme
Death in Service benefit 
Flexible working
Opportunities for training and professional development

Key Responsibilities

Advice Services

• Manage the advice service by overseeing and supporting volunteers and advice staff at our Community Wellbeing Service and Foodbank including setting objectives, managing performance and providing feedback during supervisions.
• Hold a small case load of advice guests, supporting them to achieve their aims
• Maintain a high quality service by ensuring that the advice team and volunteers are working to agreed standards and delivering against realistic grant agreements from funders.
• Use our case management software to report on cases and outcomes to support funding applications and remain compliant with funding needs.

Service Development

• Work with the Senior Leadership Team to develop, expand and improve Sufra’s information and advice services in alignment with our 2030 strategy.
• Carry out ongoing review of existing service delivery procedures.
• Undertake quality assurance including case checking and quality of advice audit.
• Identify the training needs of advice staff and volunteers through support, mentoring and supervisions.
• Ensure colleagues and relevant stakeholders are informed of changing legislation and social policy updates.
• Improve the case management systems to ensure it is fit for purpose.
• Work within the Advice Quality Standard (AQS) framework, ensuring that all policies and procedures are up to date for future assessments

Volunteer Management

• Develop, review and implement key policies and procedures to better equip Advice Volunteers to fulfil their role.
• Provide induction, support and supervision to enhance the quality standard of the service and contribute to the personal development of volunteers.
• Foster a positive working environment that maintains high morale and supports Advice Volunteer retention and regular participation.

Budgets, Monitoring & Evaluation

• Support the Senior Leadership Team in setting service budgets, updating policies, and monitoring spending in line with reporting and budgetary requirements.
• Ensure appropriate systems are maintained for recording statistics and outcomes.
• Provide regular and timely monitoring reports on service outputs, outcomes and expenditure.
• Collect regular feedback and conduct surveys from relevant stakeholders to inform ongoing improvements to the Advice Service.
• Contribute to strategic development by setting action plans in line with agreed Business Plans and keeping teams accountable to Action Plan goals.

Other

• Ensure the advice team are working in adherence to organisational policies and procedures.
• Undertake any other reasonable duties to support the operations of the charity. 

Social Impact & Evaluation Officer 

Our team is growing and we're looking for a curious, insight-driven evaluator to join us in making a real difference for young carers across the UK.

We are recruiting a Social Impact and Evaluation Officer to lead the way in understanding and evidencing the difference our work makes, turning what we learn into meaningful change for young carers and the systems that surround them. 

This is more than an evaluation role. You'll work directly with young carers through interviews, workshops, and creative sessions, helping us hear their experiences in their own words and making sure that taking part feels safe, positive, and even enjoyable. 

You'll play a key role in shaping how we measure what matters, leading on our programme evaluation plans, annual impact report, and our flagship Equity for Young Carers Project, which looks beyond MYTIME to how young carers are treated across education, health, and social care. 

We're looking for creative, trauma-informed communicators with a genuine interest in evidencing impact. People who can collect meaningful information, spot the patterns that matter, and turn findings into compelling outputs that influence funders, trustees, and decision-makers. 

If you're ready to bring your curiosity and care to a cause that truly matters and help us tell the real story of young carers' lives, we'd love to hear from you. 

Please visit the website for more information 

��️ Applications close 7th May 2026 

Location: London (The Dorfman Centre, 35 Park Crescent Mews West) - hybrid working with half the 2-3 days a week in the office

Interviews: 21/05

Employer: King's Trust International (not The King's Trust)

For more information or to apply, please click 'apply now' to be directed to our careers site.

Are you excited by the idea of managing major international development contracts that transform young people’s lives across Africa, Asia and the Caribbean?

King’s Trust International (KTI) is embarking on one of our most ambitious partnerships yet, a £2m, three-year collaboration with the Qatar Fund for Development (QFFD). Their support will power our global education programmes and help drive our mission to reach one million young people worldwide.

We’re looking for a QFFD Contract Manager who can lead this flagship partnership with confidence, clarity and creativity.

What you’ll do:

You’ll take charge of the end‑to‑end management of this high‑profile institutional grant, ensuring everything runs smoothly, reports shine, risks are spotted early, and growth opportunities are maximised. You’ll be the steady, trusted link between KTI and QFFD, keeping the partnership strong and impactful.

You’ll work closely with global delivery teams, MEL experts, finance colleagues, and in‑country partners to ensure every deadline is met and every requirement is delivered with excellence.

Why this role matters:

This isn’t just compliance.

This is influence, visibility and real-world impact.

You’ll be right at the heart of a major programme that improves education, builds core skills, and opens up opportunities for young people around the world.

We’re looking for someone who is:

• A confident manager of institutional funding contracts
• Great with budgets, reporting and donor compliance
• A relationship-builder who can collaborate across cultures and teams
• Proactive, organised and solutions-focused
• Motivated by meaningful, global impact

If you’re ready to take on a role with strategic importance, international reach and the chance to help shape a major global partnership — we’d love to hear from you.

Perks for working at The King’s Trust International:

• Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave, and pro rata entitlement for shared parental leave. Receive 8 weeks' full pay for paternity leave.
• Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance, including compressed hours and hybrid-working (part office - part home-based) or working from home options.
• Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• A free employee assistance programme (EAP) to support your mental wellbeing.
• KTI will contribute 5% of your salary to the workplace Pension Scheme
• Generous life assurance cover (4 x annual salary)
• In-house and external training opportunities are available throughout the year

King's Trust International is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks (or international equivalents) in accordance with the Codes of Practice for all roles within King’s Trust International, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

In further support of a Safeguarding First approach, we are signatories to the Misconduct Disclosure Scheme. The Scheme facilitates the sharing of misconduct data between employers. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.

We are committed to equitable work practices and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian, Mixed and other Ethnic candidates which are currently under-represented throughout King’s Trust International. As a disability confident employer, we will interview applicants who meet the essential criteria and who have declared a disability. Please let us know if you need any adjustments at the interview stage.

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3955 

Strategy, Performance and Planning Manager

Contract type: Permanent, Full-time, 35 hours per week

Location: London, UK

UK hybrid working: a minimum of 40% of working time is spent face-to-face (in the London office, at external meetings, or on travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £61,645 per year with excellent benefits

We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Strategy, Planning and Performance Manager reports to the Director of Strategy, Performance and Planning, working across both UK and the global federation’s performance and planning functions and our Global Strategy. They will therefore belong both to the UK Finance, Technology and Strategic Planning Directorate team and to the Global Secretariat. The team consists of roles that work across WAUK and WA international.

About the role

As our Strategy, Performance and Planning Manager, you will play a pivotal role in our global planning and performance cycle, translating strategy into actionable insights that maximise impact, and work closely with senior leaders, country programmes, global member teams, and cross-functional stakeholders to drive sustainable change.

In this role, you will:

• Play a leading role in the planning and reporting cycle in WAUK and WAi, ensuring aligned business plans that maximise the potential contribution of each member to WaterAid’s Global Strategy and impact
• Use strong analysis and presentation skills, to feed into a coherent narrative that drives data informed decisions and actions
• Lead multi-annual and thematic reviews of progress against the Global Strategy to assess contribution to global change, identify achievements and challenges, lessons learned and recommendations.
• Support development and evolution of WaterAid’s Global Strategy, project managing key enablers of the strategy and drawing on expertise, experience and perspectives from across the organisation to drive progress.
• Lead on strategy development at Global, Member and Country Programme level, working within the wider strategy remit and supporting the wider federation’s objectives at all times.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

To be successful, you will need:

• Strategic and critical thinking across complex and fast-moving environments: with the ability to consider how trends and shifts in the wider world and internally may affect strategic delivery
• Strong analytical skills with a good understanding of performance measurement in data-poor environments and qualitative evaluation methodologies that enable deep reflection on performance
• Knowledge of corporate planning, with an understanding of different approaches in different contexts
• Effective stakeholder management; able to understand and present to diverse audiences, anticipating differing needs
• A degree with substantial experience in strategy, planning, and performance management within a reputable organisation. A Master’s degree would be advantageous but not essential.

Closing date: Applications close at 12:00 PM (UK time) on Tuesday, 19 May 2026. Applications will be reviewed on a rolling basis, and the role may close earlier if a suitable candidate is identified, so we encourage you to apply as early as possible. Interviews are expected to take place in the week commencing 25 May 2026.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK-based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Commitments

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

We are looking for a pragmatic, collaborative AI professional to join us as our AI Programme Manager at The Royal College of Radiologists (RCR). The clinical adoption of AI is becoming a central issue in medicine, and our specialities of radiology and oncology are at the forefront of this development. The RCR has a vital role to play in navigating the safe and effective implementation of this technology. This post is central to shaping the RCR’s position on AI, drawing on the expertise and insight of our members and fellows to ensure we remain leaders in this area. 

We are looking for an experienced programme manager to continue to drive the AI agenda, overseeing multiple programmes and collaborating effectively with multi-disciplinary stakeholder groups across the RCR and beyond. The ideal candidate will be proactive, analytical, and equally comfortable with strategic oversight and the finer detail of this complex, technical area. You do not need to be an AI specialist, but a strong interest in the subject and a working knowledge of NHS systems will be an advantage.

This role sits within our External Affairs team, reflecting the RCR’s commitment to engaging with and representing members and fellows on AI. You will build strong relationships with our data, policy, public affairs and media specialists, working together to strengthen the RCR’s member engagement and influencing work in this area. You will also collaborate with colleagues across the RCR who support the practical implementation of AI — for example, through developing guidance or planning our Global AI Conference. 

The successful candidate will be results-oriented, high-performing and a skilled communicator, with the ability to lead a team of ambitious and innovative professionals.

What you’ll do 

• Work with key internal and external stakeholders to deliver the College’s AI strategy, securing our position as a leading organisation in the healthcare AI space.
• Be the first point of contact for AI, both internally and externally. 
• Represent the College externally in meetings, groups and other forums, including as sole representative where required. 
• Manage AI workstreams in line with the College’s financial, contractual and HR delegation framework, from developing workstream plans to establishing and chairing advisory committees. 
• Identify and develop new AI projects as opportunities arise, building stakeholder buy-in and converting them into funded projects with tangible outcomes for the College. 
• Lead, motivate and support the AI team, fostering a productive and engaged working environment. 

What you’ll need 

• A keen interest in AI. 
• Strong programme management experience, particularly managing, evolving projects.
• Ability to work collaboratively and build and sustain effective working relationships with a diverse range of colleagues, partners and stakeholders at all levels. 
• Clear and analytical thinker.
• Ability to manage own time effectively and prioritise own work and work of others (officers) across a range of activities
• Experience leading a new area of work where flexibility, adaptability and opportunity spotting is key. 
• Self-starter, confident to initiate and progress work 

Our ambition is that the RCR leads the AI work in our specialities and your skills and ability to develop your AI knowledge, build relationships and lead projects of work could be what helps us achieve it. If this influential and exciting opportunity sounds like the role for you, we encourage you to find out more about it, the RCR and instructions on how to apply in the AI Manager candidate pack. 

Why join us:

• Make a difference to the lives of Doctors and medical specialties
• Hybrid working – up to 60% remote
• Modern working environment with home‑working equipment provided
• Generous annual leave, plus the option to buy up to 5 extra days
• Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service 
• Excellent pension scheme
• Sabbaticals (5+ years’ service) and secondment opportunities
• Interest‑free season ticket loan and cycle to work scheme
• Employee Assistance Programme
• Long service recognition awards

Senior Project Manager – National Cycle Network

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Senior Project Manager – National Cycle Network 

Location England North 

£37.904 per annum (pro rata for part time) 

Ref: 131REC 

Full time - 37.5 hours per week – we are happy to talk flexible working 

Base: Hybrid with commutable distance to the Leeds, Manchester or Newcastle Hub 

Contract: Permanent 

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region. 

ABOUT THE ROLE 

Team: Delivery/ NCN 

As the Senior Project Manager, you will lead the planning, delivery and evaluation of large and complex infrastructure projects. These projects will support the organisation’s active travel goals and help create long‑term, sustainable benefits for communities. 

You will be responsible for making sure projects are well planned and delivered to a high standard. This includes managing time, budgets and people effectively, identifying and addressing risks early, and ensuring that all work meets legal, safety and policy requirements. 

A key part of the role is working closely with others. You will collaborate with partners and stakeholders, build positive working relationships, develop business development proposals with a range of colleagues, and support meaningful engagement with local communities so that their needs and feedback are considered throughout the project. 

This role requires a high level of experience in project management, leadership and strategic thinking. You will be expected to make clear decisions, provide direction and support to others, and focus on delivering projects that have a positive and lasting impact. 

What You’ll Be Doing 

• Oversee the planning, delivery and evaluation of walking, wheeling and cycling projects
• Manage resources, compliance and alignment with organisational goals
• Build strong relationships with stakeholders to support effective active travel projects
• Lead, line manage and support a team to maximise performance and development
• Collaborating with Growth & Partnerships and Business Development colleagues to spot opportunities, develop compelling concepts and win new work that broadens our funding base. 

This role is ideal for someone who enjoys 

• Seeing tangible impact in communities – your projects will move all the way through the project lifecycle from concept design to on the ground delivery, directly shaping how people move around towns and cities.
• Working collaboratively with a wide mix of people – success in the role relies on engaging with internal multi-disciplinary teams, as well as a range of external stakeholders across councils, housing developers, members of the public and many more.
• Identifying and winning opportunities – suits someone who thrives on recognising gaps, shaping compelling proposals and developing partnerships that lead to meaningful, mission‑driven work.
• Guiding and developing others – you’ll lead a team, provide clarity and encouragement, and help individuals build confidence and ownership in their own development.
• Balancing strategic thinking with hands‑on delivery. The role requires long term planning and day to day oversight of projects and colleagues. Someone who likes switching between big picture direction and fast paced problem solving will feel at home. 

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• ⁠Degree (or equivalent) in a relevant subject plus 4 years’ experience, or 7 years’ experience in a related role
• Strong knowledge of active travel infrastructure, including spatial and transport planning
• Proven experience in project and programme management, including budgets and risk
• Experience leading, supervising and supporting teams to deliver projects on time and to budget
• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.
• Experience in developing project proposals and securing work from a range of funders.

LIVING OUR VALUES 

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are: 

Always Learning – curious, open‑minded and committed to continuous improvement. 

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. 

Taking Ownership – proactive, responsible and empowered to make things better. 

Delivering Together – collaborative, transparent and motivated by shared success. 

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

Wellbeing Support 

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees) 
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

Financial Benefits 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 
• Bike, computer and season ticket loans 
• Discount benefits 
• London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary  

Family Friendly Policies 

• Enhanced maternity and paternity pay 
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)  

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 04 May 2026
• Interviews will be held via Microsoft Teams during the week of 11 May 2026. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process. 

An exciting new opportunity has arisen to join our Experience and Development Team on a permanent contract

Working as part of the Experience and Development Team, this varied role is instrumental in leading the planning, coordination, and delivery of Glasgow Science Centre’s fundraising activity, ensuring the effective implementation of a diversified fundraising strategy across individual giving, corporate partnerships, statutory funding, and trusts & foundations.

You will lead the development and stewardship of relationships with funders, donors, and strategic partners, ensuring long-term engagement, effective relationship management, and maximised support for organisational priorities.