Independent living service team leader jobs

Independent Advocate

Hybrid working: with travel around Suffolk

Job reference: 92

Contract type: Permanent

Full time: 37 hours, 5 days per week working Monday to Friday 9am-5pm

Salary: £21,715.00 to £23,292.00 per annum (dependent on experience)

Benefits:

- 25 days annual leave

- Cash Wellbeing Healthcare Plan Cover

- Death in service benefit

- Option to buy up to 5 days annual leave

- Discretionary shut down days at Christmas

- 1 Community Leave Day per annum

- Bike to work scheme

We have an exciting Independent Advocate vacancy in our Suffolk team. Our ideal candidate will have worked in advocacy, information and advice or similar role before, ideally in a health, social care or voluntary setting and will have experience of working with vulnerable adults.

You will have strong experience working with vulnerable adults who are affected by significant health and social care issues who find it difficult to speak up for themselves; and experience providing persuasive verbal and written representations.

In this role you will be supporting a wide range of vulnerable adults often with profound and multiple needs. The successful candidate will need a good working knowledge of public and voluntary organisations to enable them to work in partnership with clients and professionals, gaining an understanding of their issues by listening, exploring options and taking action as directed by them.

You will need to have a flexible attitude and must be comfortable handling highly sensitive information whilst able to work well independently and confidently on behalf of others. Strong communication skills and time management skills will be required and you will need to be computer literate.

Because of the nature and location of the role, applicants must live within the area; have a full driver’s licence and access to their own transport. Travel expenses will only be paid once in the Suffolk area border.

As a minimum you should have:

• A good understanding of statutory advocacy under the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 (2007 Amendments)
• An understanding of relevant public sector complaints processes
• Experience providing written reports to a high standard
• Ability to form positive boundaried working relationships with a wide range of clients
• Ability to support clients who may have a range of particular communication and other needs
• Ability to provide non-instructed advocacy
• Ability to manage a complex caseload covering a wide range of subjects
• Ability to research options to ensure clients can make an informed choice
• Excellent communications skills, able to communicate sensitively and empathetically
• Ability to communicate effectively with professionals and other organisations
• Manage risk to self and others
• Good personal planning and organisational skills
• Good IT skills
• An effective team player
• Flexible positive approach

Ideally you will also have:

• An excellent working knowledge and experience working within the frameworks of the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 (2007 Amendments)
• Knowledge of advocacy best practice and experience delivering advocacy to the highest standards
• Excellent knowledge of public and third sector organisations and processes
• Experience of using relevant complaints processes
• Completed the National Advocacy Qualification
• Knowledge of non-Instructed advocacy
• Experience of working with people with a range of needs including acquired brain injury, autism, learning disabilities, dementia, mental health problems (including diagnosed mental disorders)
• Willingness to work in a range of environments

How to apply

We’re keen to get an Advocate started in this role. If you think this sounds like the ideal job for you, please apply as soon as possible as we may close this job advert early if we receive a high number of applications.

Please submit your CV and cover letter (cover letter no longer than 1 side of A4) before the application deadline. In your cover letter please include your reasons for applying for the role, how you meet the person specification criteria, if you hold a current driving licence and have access to your own vehicle and your notice period.

Please submit your CV and cover letter quoting reference 92.

Closing date: 22nd August 2022

Interviews: TBC

We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.

For an informal discussion please contact Karina Kennell, Community Manager.

A DBS check will be required for this post.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive about Disability scheme and disabled applicants who meet all the essential criteria will be guaranteed an interview.

Independent Advocate

Hybrid working: with travel around West Sussex

Job reference: 53

Contract type: Permanent

Full time: 37 hours, 5 days per week working Monday to Friday 9am-5pm

Salary: £21,715.00 to £23,292.00 per annum (dependent on experience)

Benefits:

- 25 days annual leave

- Cash Wellbeing Healthcare Plan Cover

- Death in service benefit

- Option to buy up to 5 days annual leave

- Discretionary shut down days at Christmas

- 1 Community Leave Day per annum

- Bike to work scheme

We have an exciting Independent Advocate vacancy in our South Coast team. Our ideal candidate will have worked in advocacy, information and advice or similar role before, ideally in a health, social care or voluntary setting and will have experience of working with vulnerable adults.

You will have strong experience working with vulnerable adults who are affected by significant health and social care issues who find it difficult to speak up for themselves; and experience providing persuasive verbal and written representations.

In this role you will be supporting a wide range of vulnerable adults to ensure their views and wishes are represented. Our Clients often have profound and multiple needs. The successful candidate will need a good working knowledge of public and voluntary organisations to enable them to work in partnership with clients and professionals, gaining an understanding of their issues by listening, exploring options and taking action as directed by them.

You will need to have a flexible attitude and must be comfortable handling highly sensitive information whilst able to work well independently and confidently on behalf of others. Strong communication skills and time management skills will be required and you will need to be computer literate.

Because of the nature and location of the role, applicants must live within West Sussex; have a full driver’s licence and access to their own transport. Successful applicants will be expected to travel throughout West Sussex as well as neighbouring areas and travel expenses will be paid.

As a minimum you should have:

• A good understanding of statutory advocacy under the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 (2007 Amendments)
• An understanding of relevant public sector complaints processes
• Experience providing written reports to a high standard
• Ability to form positive boundaried working relationships with a wide range of clients
• Ability to support clients who may have a range of particular communication and other needs
• Ability to provide non-instructed advocacy
• Ability to manage a complex caseload covering a wide range of subjects
• Ability to research options to ensure clients can make an informed choice
• Excellent communications skills, able to communicate sensitively and empathetically
• Ability to communicate effectively with professionals and other organisations
• Manage risk to self and others
• Good personal planning and organisational skills
• Good IT skills
• An effective team player
• Flexible positive approach

Ideally you will also have:

• An excellent working knowledge and experience working within the frameworks of the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 (2007 Amendments)
• Knowledge of advocacy best practice and experience delivering advocacy to the highest standards
• Excellent knowledge of public and third sector organisations and processes
• Experience of using relevant complaints processes
• Completed the National Advocacy Qualification
• Knowledge of non-Instructed advocacy
• Experience of working with people with a range of needs including acquired brain injury, autism, learning disabilities, dementia, mental health problems (including diagnosed mental disorders)
• Willingness to work in a range of environments

How to apply

We’re keen to get somebody started in this role. If you think this sounds like the ideal job for you, please apply as soon as possible as we may close this job advert early if we receive a high number of applications.

Please submit your CV and cover letter (cover letter no longer than 1 side of A4) before the application deadline. In your cover letter please include your reasons for applying for the role, how you meet the person specification criteria, if you hold a current driving licence and have access to your own vehicle and your notice period.

Please submit your CV and cover letter quoting reference 53.

Closing date: 12th August 2022

Interviews: TBC

We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.

For an informal discussion please contact Fiona Jeynes, Community Manager.

A DBS check will be required for this post.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive about Disability scheme and disabled applicants who meet all the essential criteria will be guaranteed an interview.

Independent Advocate

Hybrid working: with travel around Nottinghamshire

Job reference: 101

Contract type: fixed-term until March 2024

Full time: 37 hours, 5 days per week working Monday to Friday 9am-5pm

Salary: £21,715.00 to £23,292.00 per annum (dependent on experience)

Benefits:

- 25 days annual leave

- Cash Wellbeing Healthcare Plan Cover

- Death in service benefit

- Option to buy up to 5 days annual leave

- Discretionary shut down days at Christmas

- 1 Community Leave Day per annum

- Bike to work scheme

We have an exciting Independent Advocate vacancy in our Nottingham team. Our ideal candidate will have worked in advocacy, information and advice or similar role before, ideally in a health, social care or voluntary setting and will have experience of working with vulnerable adults.

You will have strong experience working with vulnerable adults who are affected by significant health and social care issues who find it difficult to speak up for themselves; and experience providing persuasive verbal and written representations.

In this role you will be supporting a wide range of vulnerable adults often with profound and multiple needs. The successful candidate will need a good working knowledge of public and voluntary organisations to enable them to work in partnership with clients and professionals, gaining an understanding of their issues by listening, exploring options and taking action as directed by them.

You will need to have a flexible attitude and must be comfortable handling highly sensitive information whilst able to work well independently and confidently on behalf of others. Strong communication skills and time management skills will be required and you will need to be computer literate.

Because of the nature and location of the role, applicants must live within the area; have a full driver’s licence and access to their own transport. Travel expenses will only be paid once in the Nottingham area border.

As a minimum you should have:

• A good understanding of statutory advocacy under the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 (2007 Amendments)
• An understanding of relevant public sector complaints processes
• Experience providing written reports to a high standard
• Ability to form positive boundaried working relationships with a wide range of clients
• Ability to support clients who may have a range of particular communication and other needs
• Ability to provide non-instructed advocacy
• Ability to manage a complex caseload covering a wide range of subjects
• Ability to research options to ensure clients can make an informed choice
• Excellent communications skills, able to communicate sensitively and empathetically
• Ability to communicate effectively with professionals and other organisations
• Manage risk to self and others
• Good personal planning and organisational skills
• Good IT skills
• An effective team player
• Flexible positive approach

Ideally you will also have:

• An excellent working knowledge and experience working within the frameworks of the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 (2007 Amendments)
• Knowledge of advocacy best practice and experience delivering advocacy to the highest standards
• Excellent knowledge of public and third sector organisations and processes
• Experience of using relevant complaints processes
• Completed the National Advocacy Qualification
• Knowledge of non-Instructed advocacy
• Experience of working with people with a range of needs including acquired brain injury, autism, learning disabilities, dementia, mental health problems (including diagnosed mental disorders)
• Willingness to work in a range of environments

How to apply

We’re keen to get an Advocate started in this role. If you think this sounds like the ideal job for you, please apply as soon as possible as we may close this job advert early if we receive a high number of applications.

Please submit your CV and cover letter (cover letter no longer than 1 side of A4) before the application deadline. In your cover letter please include your reasons for applying for the role, how you meet the person specification criteria, if you hold a current driving licence and have access to your own vehicle and your notice period.

Please submit your CV and cover letter quoting reference 101.

Closing date: 15th August 2022

Interviews: TBC

We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.

For an informal discussion please contact Katrina Wand or Amy Killeen, Community Managers.

A DBS check will be required for this post.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive about Disability scheme and disabled applicants who meet all the essential criteria will be guaranteed an interview.

Independent Advocate

Hybrid working: working in and around Surrey

Job reference: 78

Full and part time hours available: up to37 hours, 5 days per week working Monday to Friday 9am-5pm

Salary: £21,715.00 to £23,292.00 FTE per annum (dependent on experience) Benefits:

- 25 days annual leave

- Cash Wellbeing Healthcare Plan Cover

- Death in service benefit

- Option to buy up to 5 days annual leave

- Discretionary shut down days at Christmas

- 1 Community Leave Day per annum

- Bike to work scheme

We are looking for a number of Independent Advocate’s to join our team on a full or part-time basis working on our Advocacy contract based in Surrey.

The Independent Advocate is an integrated role covering the Mental Capacity Act, Mental Health Act and Care Act statutory services, and also our Community advocacy service. Successful candidates will be expected to become proficient across all of these services so we are looking for people with a passion and willingness to build on current experience and strive to continually develop.

Our ideal candidates will have worked in advocacy, information and advice or similar role before, ideally in a health, social care or voluntary setting and will have strong experience of working with vulnerable adults affected by significant health and social care issues who find it difficult to speak up for themselves; and experience providing persuasive verbal and written representations.

In this role you will be supporting a wide range of vulnerable adults often with profound and multiple needs. The successful candidate will need a good working knowledge of public and voluntary organisations to enable them to work in partnership with clients and professionals, gaining an understanding of their issues by listening, exploring options and taking action as directed by them. Resilience will be one of your key qualities as well as experience of working with clients with learning disabilities, dementia, mental health, serious physical health issues, and experience of working within secure settings.

You will need to have a flexible attitude and must be comfortable handling highly sensitive information whilst able to work well independently and confidently on behalf of others. Strong communication skills and time management skills will be required and you will need to be computer literate.

Because of the nature and location of the role, applicants must live within the area; have a full driver’s licence and access to their own transport. Travel expenses will only be paid once in the Surrey area border.

As a minimum you should have:

• A good understanding of statutory advocacy under the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 (2007 Amendments)
• An understanding of relevant public sector complaints processes
• Experience providing written reports to a high standard
• Ability to form positive boundaried working relationships with a wide range of clients
• Ability to support clients who may have a range of particular communication and other needs
• Ability to provide non-instructed advocacy
• Ability to manage a complex caseload covering a wide range of subjects
• Ability to research options to ensure clients can make an informed choice
• Excellent communications skills, able to communicate sensitively and empathetically
• Ability to communicate effectively with professionals and other organisations
• Manage risk to self and others
• Good personal planning and organisational skills
• Good IT skills
• An effective team player
• Flexible positive approach

Ideally you will also have:

• An excellent working knowledge and experience working within the frameworks of the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 (2007 Amendments)
• Knowledge of advocacy best practice and experience delivering advocacy to the highest standards
• Excellent knowledge of public and third sector organisations and processes
• Experience of using relevant complaints processes
• Completed the National Advocacy Qualification
• Knowledge of non-Instructed advocacy
• Experience of working with people with a range of needs including acquired brain injury, autism, learning disabilities, dementia, mental health problems (including diagnosed mental disorders)
• Willingness to work in a range of environments

How to apply

We’re keen to get someone started in this role. If you think this sounds like the ideal job for you, please apply as soon as possible as we may close this job advert early if we receive a high number of applications.

Please submit your CV and cover letter (cover letter no longer than 1 side of A4) before the application deadline. In your cover letter please include your reasons for applying for the role, how you meet the person specification criteria, if you hold a current driving licence and have access to your own vehicle and your notice period. Please also specify what hours you are looking for.

Please submit your CV and cover letter quoting reference 78.

Closing date: 15th August 2022

Interviews: TBC

We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.

For an informal discussion please contact Jayne Degiorgio, Head of Service.

A DBS check will be required for this post.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive about Disability scheme and disabled applicants who meet all the essential criteria will be guaranteed an interview.

Independent Advocate (Bank Staff)

Hybrid working: with regular travel across Oxford

Job reference: 93

Contract type: Bank worker

Working hours: Working a range of shifts between the hours of 9am - 5pm Monday to Friday

Salary:£10.00 per hour

We have exciting opportunities for a Independent Advocate bank worker to join our Oxford team working on our Advocacy contracts.

Our ideal candidates will have worked in advocacy, information and advice or similar role before, ideally in a health, social care or voluntary setting and will have experience of working with vulnerable adults.

You will have strong experience working with vulnerable adults who are affected by significant health and social care issues who find it difficult to speak up for themselves; and experience providing persuasive verbal and written representations.

In this role you will be supporting a wide range of vulnerable adults often with profound and multiple needs. The successful candidates will need a good working knowledge of public and voluntary organisations to enable them to work in partnership with clients and professionals, gaining an understanding of their issues by listening, exploring options and taking action as directed by them.

You will need to have a flexible attitude and must be comfortable handling highly sensitive information whilst able to work well independently and confidently on behalf of others. Strong communication skills and time management skills will be required and you will need to be computer literate.

You will be predominantly be working on cases involving deprivation of liberty, including acting as an Independent Mental Capacity Advocate and Relevant Persons Paid Representative under the Mental Capacity Act. You will therefore have good knowledge and understanding of the Deprivation of Liberty Safeguards.

Because of the nature and location of the role, applicants must live within a commutable distance of Oxford; have a full driver’s licence and access to their own transport. You will be visiting beneficiaries in care homes and hospitals across the counties and then preparing and submitting reports to the local authority. PPE will be provided and expenses paid for mileage.

As a minimum you should have:

• A good understanding of statutory advocacy under the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 (2007 Amendments)
• An understanding of relevant public sector complaints processes
• Experience providing written reports to a high standard
• Ability to form positive boundaried working relationships with a wide range of clients
• Ability to support clients who may have a range of particular communication and other needs
• Ability to provide non-instructed advocacy
• Ability to manage a complex caseload covering a wide range of subjects
• Ability to research options to ensure clients can make an informed choice
• Excellent communications skills, able to communicate sensitively and empathetically
• Ability to communicate effectively with professionals and other organisations
• Manage risk to self and others
• Good personal planning and organisational skills
• Good IT skills
• An effective team player
• Flexible positive approach

Ideally you will also have:

• An excellent working knowledge and experience working within the frameworks of the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 (2007 Amendments)
• Knowledge of advocacy best practice and experience delivering advocacy to the highest standards
• Excellent knowledge of public and third sector organisations and processes
• Experience of using relevant complaints processes
• Completed the National Advocacy Qualification
• Knowledge of non-Instructed advocacy
• Experience of working with people with a range of needs including acquired brain injury, autism, learning disabilities, dementia, mental health problems (including diagnosed mental disorders)
• Willingness to work in a range of environments

How to apply

We are keen to get successful candidates started in these roles. If you think this sounds like the ideal role for you, please apply as soon as possible as we may close this job advert early if we receive a high number of applications.

Please submit your CV and cover letter (cover letter no longer than 1 side of A4) before the application deadline. In your cover letter please include your reasons for applying for the role, how you meet the person specification criteria, if you hold a current driving licence and have access to your own vehicle and your notice period.

Please submit your CV and cover letter quoting reference 93.

Closing date: 3rd August 2022

Interviews: 8th August 2022

We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.

For an informal discussion please contact Azrin Mohamed, Community Manager.

A DBS check will be required for this post.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive about Disability scheme and disabled applicants who meet all the essential criteria will be guaranteed an interview.

Independent Advocate

Hybrid working: with travel around Oxfordshire

Job reference: 55

Contract type: Permanent

Full time: 37 hours, 5 days per week working Monday to Friday 9am-5pm

Salary: £21,715.00 to £23,292.00 per annum (dependent on experience)

Benefits:

- 25 days annual leave

- Cash Wellbeing Healthcare Plan Cover

- Death in service benefit

- Option to buy up to 5 days annual leave

- Discretionary shut down days at Christmas

- 1 Community Leave Day per annum

- Bike to work scheme

We have an exciting Independent Advocate vacancy in our Oxfordshire team. Our ideal candidate will have worked in advocacy, information and advice or similar role before, ideally in a health, social care or voluntary setting and will have experience of working with vulnerable adults.

You will have strong experience working with vulnerable adults who are affected by significant health and social care issues who find it difficult to speak up for themselves; and experience providing persuasive verbal and written representations.

In this role you will be supporting a wide range of vulnerable adults often with profound and multiple needs. The successful candidate will need a good working knowledge of public and voluntary organisations to enable them to work in partnership with clients and professionals, gaining an understanding of their issues by listening, exploring options and taking action as directed by them.

You will need to have a flexible attitude and must be comfortable handling highly sensitive information whilst able to work well independently and confidently on behalf of others. Strong communication skills and time management skills will be required and you will need to be computer literate.

Because of the nature and location of the role, applicants must live within the area; have a full driver’s licence and access to their own transport. Travel expenses will only be paid once in the Oxford area border.

As a minimum you should have:

• A good understanding of statutory advocacy under the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 (2007 Amendments)
• An understanding of relevant public sector complaints processes
• Experience providing written reports to a high standard
• Ability to form positive boundaried working relationships with a wide range of clients
• Ability to support clients who may have a range of particular communication and other needs
• Ability to provide non-instructed advocacy
• Ability to manage a complex caseload covering a wide range of subjects
• Ability to research options to ensure clients can make an informed choice
• Excellent communications skills, able to communicate sensitively and empathetically
• Ability to communicate effectively with professionals and other organisations
• Manage risk to self and others
• Good personal planning and organisational skills
• Good IT skills
• An effective team player
• Flexible positive approach

Ideally you will also have:

• An excellent working knowledge and experience working within the frameworks of the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 (2007 Amendments)
• Knowledge of advocacy best practice and experience delivering advocacy to the highest standards
• Excellent knowledge of public and third sector organisations and processes
• Experience of using relevant complaints processes
• Completed the National Advocacy Qualification
• Knowledge of non-Instructed advocacy
• Experience of working with people with a range of needs including acquired brain injury, autism, learning disabilities, dementia, mental health problems (including diagnosed mental disorders)
• Willingness to work in a range of environments

How to apply

We’re keen to get somebody started in this role. If you think this sounds like the ideal job for you, please apply as soon as possible as we may close this job advert early if we receive a high number of applications.

Please submit your CV and cover letter (cover letter no longer than 1 side of A4) before the application deadline. In your cover letter please include your reasons for applying for the role, how you meet the person specification criteria, if you hold a current driving licence and have access to your own vehicle and your notice period.

Please submit your CV and cover letter quoting reference 55.

Closing date: 16th August 2022

Interviews: TBC

We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.

For an informal discussion please contact Azrin Mohamed, Community Manager.

A DBS check will be required for this post.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive about Disability scheme and disabled applicants who meet all the essential criteria will be guaranteed an interview.

Independent Advocate

Hybrid working: working in and around Hertfordshire

Job reference: 102

Contract type: Permanent

Full time: 37 hours, 5 days per week working Monday to Friday 9am-5pm

Salary: £21,715.00 to £23,292.00 per annum (dependent on experience)

Benefits:

- 25 days annual leave

- Cash Wellbeing Healthcare Plan Cover

- Death in service benefit

- Option to buy up to 5 days annual leave

- Discretionary shut down days at Christmas

- 1 Community Leave Day per annum

- Bike to work scheme

We are looking for an Independent Advocate to join our Hertfordshire team working on our Advocacy contract based in Stevenage, Hertfordshire. The Independent Advocate is an integrated role covering the Mental Capacity Act, Mental Health Act and Care Act statutory services, and also our Community advocacy service. Successful candidates will be expected to become proficient across all of these services so we are looking for people with a passion and willingness to build on current experience and strive to continually develop.

Our ideal candidate will have worked in advocacy, information and advice or similar role before, ideally in a health, social care or voluntary setting and will have strong experience of working with vulnerable adults affected by significant health and social care issues who find it difficult to speak up for themselves; and experience providing persuasive verbal and written representations.

In this role you will be supporting a wide range of vulnerable adults often with profound and multiple needs. The successful candidate will need a good working knowledge of public and voluntary organisations to enable them to work in partnership with clients and professionals, gaining an understanding of their issues by listening, exploring options and taking action as directed by them. Resilience will be one of your key qualities as well as experience of working with clients with learning disabilities, dementia, mental health, serious physical health issues, and experience of working within secure settings.

You will need to have a flexible attitude and must be comfortable handling highly sensitive information whilst able to work well independently and confidently on behalf of others. Strong communication skills and time management skills will be required and you will need to be computer literate.

Because of the nature and location of the role, applicants must live within the area; have a full driver’s licence and access to their own transport. Travel expenses will only be paid once in the Hertfordshire area border.

As a minimum you should have:

• A good understanding of statutory advocacy under the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 (2007 Amendments)
• An understanding of relevant public sector complaints processes
• Experience providing written reports to a high standard
• Ability to form positive boundaried working relationships with a wide range of clients
• Ability to support clients who may have a range of particular communication and other needs
• Ability to provide non-instructed advocacy
• Ability to manage a complex caseload covering a wide range of subjects
• Ability to research options to ensure clients can make an informed choice
• Excellent communications skills, able to communicate sensitively and empathetically
• Ability to communicate effectively with professionals and other organisations
• Manage risk to self and others
• Good personal planning and organisational skills
• Good IT skills
• An effective team player
• Flexible positive approach

Ideally you will also have:

• An excellent working knowledge and experience working within the frameworks of the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 (2007 Amendments)
• Knowledge of advocacy best practice and experience delivering advocacy to the highest standards
• Excellent knowledge of public and third sector organisations and processes
• Experience of using relevant complaints processes
• Completed the National Advocacy Qualification
• Knowledge of non-Instructed advocacy
• Experience of working with people with a range of needs including acquired brain injury, autism, learning disabilities, dementia, mental health problems (including diagnosed mental disorders)
• Willingness to work in a range of environments

How to apply

We’re keen to get someone started in this role. If you think this sounds like the ideal job for you, please apply as soon as possible as we may close this job advert early if we receive a high number of applications.

Please submit your CV and cover letter (cover letter no longer than 1 side of A4) before the application deadline. In your cover letter please include your reasons for applying for the role, how you meet the person specification criteria, if you hold a current driving licence and have access to your own vehicle and your notice period.

Please submit your CV and cover letter quoting reference 102.

Closing date: 22nd August 2022

Interviews: 7th September 2022

We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.

For an informal discussion please contact Martha Haruna, Community Manager.

A DBS check will be required for this post.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive about Disability scheme and disabled applicants who meet all the essential criteria will be guaranteed an interview.

Independent Advocate

Hybrid working: working in and around Hillingdon, London

Full time: 37 hours, 5 days per week working Monday to Friday 9am-5pm

Salary: £21,715.00 to £23,292.00 per annum (dependent on experience) plus £3,182.00 per annum London Weighting

Benefits:

- 25 days annual leave

- Cash Wellbeing Healthcare Plan Cover

- Death in service benefit

- Option to buy up to 5 days annual leave

- Discretionary shut down days at Christmas

- 1 Community Leave Day per annum

- Bike to work scheme

We are looking for three Independent Advocate’s to join our London team working on our Advocacy contract based in the Hillingdon area of London. We have two permanent roles and one fixed-term contract for 14 months.

The Independent Advocate is an integrated role covering the Mental Capacity Act, Mental Health Act and Care Act statutory services, and also our Community advocacy service. Successful candidates will be expected to become proficient across all of these services so we are looking for people with a passion and willingness to build on current experience and strive to continually develop.

Our ideal candidates will have worked in advocacy, information and advice or similar role before, ideally in a health, social care or voluntary setting and will have strong experience of working with vulnerable adults affected by significant health and social care issues who find it difficult to speak up for themselves; and experience providing persuasive verbal and written representations.

In this role you will be supporting a wide range of vulnerable adults often with profound and multiple needs. The successful candidate will need a good working knowledge of public and voluntary organisations to enable them to work in partnership with clients and professionals, gaining an understanding of their issues by listening, exploring options and taking action as directed by them. Resilience will be one of your key qualities as well as experience of working with clients with learning disabilities, dementia, mental health, serious physical health issues, and experience of working within secure settings.

You will need to have a flexible attitude and must be comfortable handling highly sensitive information whilst able to work well independently and confidently on behalf of others. Strong communication skills and time management skills will be required and you will need to be computer literate.

Travel expenses will only be paid once in Zones 1-6.

As a minimum you should have:

• A good understanding of statutory advocacy under the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 (2007 Amendments)
• An understanding of relevant public sector complaints processes
• Experience providing written reports to a high standard
• Ability to form positive boundaried working relationships with a wide range of clients
• Ability to support clients who may have a range of particular communication and other needs
• Ability to provide non-instructed advocacy
• Ability to manage a complex caseload covering a wide range of subjects
• Ability to research options to ensure clients can make an informed choice
• Excellent communications skills, able to communicate sensitively and empathetically
• Ability to communicate effectively with professionals and other organisations
• Manage risk to self and others
• Good personal planning and organisational skills
• Good IT skills
• An effective team player
• Flexible positive approach

Ideally you will also have:

• An excellent working knowledge and experience working within the frameworks of the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 (2007 Amendments)
• Knowledge of advocacy best practice and experience delivering advocacy to the highest standards
• Excellent knowledge of public and third sector organisations and processes
• Experience of using relevant complaints processes
• Completed the National Advocacy Qualification
• Knowledge of non-Instructed advocacy
• Experience of working with people with a range of needs including acquired brain injury, autism, learning disabilities, dementia, mental health problems (including diagnosed mental disorders)
• Willingness to work in a range of environments

How to apply

We’re keen to get someone started in this role. If you think this sounds like the ideal job for you, please apply as soon as possible as we may close this job advert early if we receive a high number of applications.

Please submit your CV and cover letter (cover letter no longer than 1 side of A4) before the application deadline. In your cover letter please indicate which role you are applying for and your reasons for applying for the role and how you meet the person specification criteria.

Closing date: 12th August 2022

Interviews: TBC

We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.

For an informal discussion please contact Mark Miles or Anna Duthie, Community Managers.

A DBS check will be required for this post.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive about Disability scheme and disabled applicants who meet all the essential criteria will be guaranteed an interview.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

Who are we?

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, Government, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.

About the role?

We have an opportunity for a Team Leader to join our team in London. This is a permanent role, working full time, 35 hours a week. Reporting directly to the Operations Manager, you will be a passionate supporter of quality driven provision and in coaching others to achieve the same exacting standards of excellence in advocacy delivery.

What will you do?

• Drive several Advocacy contracts to meet our organisations exacting standards
• Lead and directly manage a team of advocates
• Deliver a quality service where advocates are directed to deliver highest levels of performance against practice requirements and continuing professional development.
• Make performance decisions to move individuals through appropriate informal and formal capability and conduct processes, up to final written warning
• To meet on a regular cycle with Operations manager to review contract delivery through provision of accurate data and analysis of up-to-date practice
• To liaise with Contract Managers to ensure that notification of practice issues noted in KPIs are raised and dealt with at the appropriate level
• Ensure a culture of continuous performance improvement and staff development within your area of responsibility and team with clear objectives and regular supervisions in line with VoiceAbility’s performance management framework
• Actively work with Practice Management team to interpret practice and quality data to inform better advocacy by making informed decisions of what works well, ensuring that the highest standards of advocacy are achieved
• Develop and maintain productive relationships with Stakeholders, commissioners and other organisations and sector leads to support the organisation’s potential for growth.

What are we looking for?

We are looking for a strong and resilient leader and coach with a proven track record in delivering high quality advocacy or equivalent discipline. You will be committed to driving high performance and practice standards, with the confidence to support members of your team who are underperforming. You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users. You will be a clear decision maker who can learn from reflective practice and has the skills to interpret operational data, reports and outcomes and translate into improved or consistent practice of others in the team.

What will you receive?

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training and opportunities for career development

You will also receive:  

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme.
• Supportive working environment fostering a good work/life balance.
• Support with continuous professional development.

Important Dates:

Closing date for applications: Midnight on 21 August 2022, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Interviews via Teams: Wednesday 31 August and Friday 2 September 2022 

The Selection process: Our selection process will be a single stage, combining a presentation, followed by a panel interview. Interviews will be held via Microsoft Teams, and you will need access to a laptop / PC.

How to apply: 

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the role.

Hint: you can use work, personal and/or voluntary experiences and examples to tell us why you should be our next Team Leader.

We look forward to hearing from you.

VoiceAbility are a Disability Confident employer. If you need to apply in a different way, please contact HR.

Equality and Diversity Statement  
VoiceAbility believes in fostering an inclusive workplace which welcomes, values, and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility reserve the right to close this vacancy early should a sufficient number of candidates apply.

Hope for Justice exists to bring an end to modern slavery by preventing exploitation, rescuing victims, restoring lives and reforming society. Around the world, we are growing a movement of abolitionists who believe freedom is worth the fight. Our team works from more than 30 locations across five continents. If you’re looking to make a difference, this is the place for the you.

Hope for Justice is committed to the principles of diversity, equality and inclusion. If you feel that your skills and experience fit one of our roles then we would welcome your application regardless of your background.

Position

Hope for Justice is looking for an experienced and highly motivated Independent Modern Slavery Advocate, to join the UK advocacy team.

In this role you will be responsible for providing advocacy and victim services to survivors of modern slavery in the UK. Managing a caseload, conducting assessments and developing pathways for survivors. Alongside providing advice to professionals and individuals, building partnerships with other organisations and providing specialised training. You will also help to support Hope for Justice’s Reforming Society’ agenda.

The ideal candidate will have outstanding communication skills, including the ability to negotiate, present and be able to collaborate as part of a team, whilst having the ability to listen and provide feedback. A positive attitude, critical thinking and empathy are also essential skills necessary in this role. The successful candidate requires both strategic and operational knowledge of Modern Slavery and broader Human Rights legislation and an understanding of the legal rights and obligations of victims of modern slavery. Previous work with vulnerable adults, ideally with social work or legal experience is required.

For full details of this role and expectations, download the attached role profile.

Requirements

• Empowering survivors by providing a clear overview of their rights and entitlements in their own language, providing options and choices every step of the way
• Once the survivor understands their rights, providing a detailed assessment (legal and support needs, including an individual risk assessment and safety planning). Anticipating and understanding the barriers victims face and the advocacy needed to overcome barriers
• Ensuring smooth transfer into safe accommodation and into the community, advocating for clear pathways of support for the survivor in accordance with the non-statutory government endorsed Slavery and Trafficking Survivor Care Standards 2018, produced by the Human Trafficking Foundation
• Act as a single point of contact for the survivor and relevant agencies through all processes. Providing a point of trust for the victim and high-quality communication with all relevant agencies
• Ensure “supported” referrals to relevant legal and support agencies - including supported housing; victim/witness support; and immigration, civil compensation, public law and criminal law solicitors
• Where necessary, support attendance at appointments, empowering and advocating for the survivor’s needs and wishes to be heard in all processes, as well as supporting the survivor to negotiate these processes and overcome barriers in processes
• Assist survivors in developing confidence to do things themselves to foster independence
• Ensuring the survivor is well supported as a witness through criminal and civil proceedings and ensuring their voice is heard in these proceedings
• Establishing good working relationships with key agencies and services the survivor routinely interacts with e.g. support workers, social services, GPs and other statutory and non-statutory agencies, to help ensure clients receive coordinated help and support
• Manage a caseload to ensure every client has opportunities to access relevant services appropriate to their individual needs
• General file management and compliance with professional legal ethics, including confidentiality
• Understand and uphold the standards outlined in the Hope for Justice Safeguarding policies, acting with due care and attention to safeguard the wellbeing of anyone that comes into contact with our work and reporting concerns if they do arise.

Benefits of working at Hope for Justice

Hope for Justice is committed to supporting our staff’s wellbeing and offers competitive salaries and a range of additional benefits to our staff. This includes generous annual leave entitlement, pension scheme contributions, company sick pay, enhanced maternity and paternity pay and access to the Employee Assistance Programme for staff and their family. As well as operating both Flexible and Hybrid working policies for our UK employees.

Salary: Up to £26,000, dependent on experience

Closing date: 15th August 2022

Location: Manchester

All offers of employment will be subject to satisfactory references and appropriate screening checks, which include criminal records checks, in line with our Global background checks policy. Hope for Justice participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme, as part of the referencing process we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Sexual Health Team Leader

Location: Hybrid working. The main office is in Islington but there is an expectation to travel to sites in Camden and Barnet.

Salary: £33,500 pro rata per annum

Hours: 37.5

Contract: Fixed Term Contract until March 2023

Vacancy Reference: S170

Closing date: Thursday 18th August at 10am

Interview date:  24th and 25th August

Solace is an innovative, exciting, grassroots charity working across London. Our purpose is to bring to an end the harm done through domestic and sexual violence to all survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

About the Service

The Sexual Health project was piloted in Islington last year and we are very excited to share that this project has expanded and will now cover Camden and Barnet. From late 2021, the Sexual Health project will cover a further sexual health clinic in North London and will continue to provide high-quality holistic support to survivors of sexual abuse and violence who approach the sexual health clinic. As with all Islington SASS services, the Sexual Health project is inclusive to all survivors, but this project has a specific focus on increasing the engagement for LGBTQ+ survivors.

About the Role

The Sexual Health Team Leader is a new and exciting role that will sit in the Islington SASS team and will oversee this exciting partnership expansion. The role will include line management of three or four Sexual Health IDSVAs and will act as the Sexual Health lead for the Islington DSM.

About You

If you demonstrate commitment, innovation, passion, non-judgemental and collaboration, you’ll thrive in our diverse feminist team of professional women.

Ideal candidates will have experience working with victim/survivors of sexual abuse or violence and a solid understanding of the support options available to them. You will have strong leadership skills, thrive on working under pressure, and be adept at crisis management and prioritising your workload to meet the demands of this busy service.

In return, we offer great employee benefits including three per cent employer pension contribution, generous holiday entitlement and a focus on learning and development.

Solace Women’s Aid values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applicants from black minority and ethnic communities.

To apply:

To apply, please send your CV and Supporting Statement outlining your interest in working for Solace via the recruitment portal below and explain how you meet the criteria set out in the Job Description.

Solace is a Disability Confident employer. Please email us if you require any additional support to apply for this role.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment we require all successful candidates will be required to complete a satisfactory DBS (Disclosure Barring Service) disclosure.

No agencies.

We have an exciting opportunity for a full time Adult ISVA to join our growing and rapidly developing service in Devon & Cornwall, covering the East Devon and Exeter area of this region.

The post holder will support and have understanding and experiences of people, who have experienced trauma in their lives. Knowledge of local services both statutory and third sector will be an advantage including Safeguarding procedures for vulnerable people. Understanding of the impacts of sexual violence for this group is desirable but not essential as all ISVAs will be expected to undertake accredited ISVA training.

Key responsibilities:

• Managing a complex caseload
• Working as part of team
• Contribute to team targets
• Safeguarding Vulnerable Adults
• Ability to work and manage own diary

Essential requirements:

• Full Driving Licence and access to a vehicle.
• Experience of crisis management
• Highly developed interpersonal skills (written and oral)

Added benefits:

• A comprehensive induction and training programme, with a hybrid working policy for a better work/life balance.
• Access to external supervision to discuss personal or emotional responses to traumatic or difficult cases, to ensure emotional and psychological wellbeing.
• Health and wellbeing resources including our staff Wellbeing Group and active participation in our employee engagement platform.
• Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support.
• Employer contribution pension scheme.

Additional Information: The successful applicant will be subject to an Enhanced Disclosure & Barring check and police vetting.

Deadline for receipt of applications: 9:00am Tuesday 16th August 2022

Expected date for interviews: Thursday 25th August 2022

For an application and role profile please visit our website 

Kingston Carers’ Network (KCN) is a registered charity, established in 1994, providing independent information, support and advocacy to people who provide unpaid care for someone living in the Royal Borough of Kingston-upon-Thames. 

We are seeking a Part-time Adult Carers’ Team Leader to line manage, support and guide a team of adult carers’ support workers. We are currently supporting over 4000 carers who are caring for a relative or friend with a disability, illness, mental health problem or substance addiction.

The successful candidate will have the ability to manage the day to day running of the team, including allocating referrals and managing caseloads and annual leave to ensure smooth running. Experience of leading a team and possession of excellent interpersonal skills is essential. 

JOB DESCRIPTION

Job Title: Adult Carers’ Team Leader

Salary: £22,614

Until March 31st, 2023 initially. Extension if funding acquired.

Hours of Work: 24 per week

(may involve occasional evening/weekend work)

Holiday Entitlement: 25 days per annum plus statutory holidays

______________________________________

RELATIONSHIPS

Responsible to: Chief Executive

Deputy Chief Executive

Board of Trustees

______________________________________

PROJECT AIMS

· To line manage, support and guide a team of adult carer support workers.

· To arrange regular supervision with team members, providing technical, practical support.

· To support the health and wellbeing of staff members.

· To provide advice to carers on a wide range of issues including community care, housing, welfare benefits, carers’ rights, employment, education and disability issues.

· To advocate for carers to access the support they need.

· To work with colleagues to identify the need for other support to carers and their families.

· To raise awareness of carers’ issues and needs with other organisations in the borough.

· To support carers to access relief/respite breaks available and inform carers about direct payments, personalised budgets and other relief schemes.

· To carry out ‘trusted’ Carers’ assessments to assess carers’ needs and to develop support plans to meet those needs.

· To work as part of a team to ensure that the vision and aims of KCN are promoted.

PROJECT OBJECTIVES

· To manage the day to day running of the team, including allocating referrals and managing caseloads and annual leave to ensure smooth running

· To ensure the team feel fully supported and access relevant training.

· To be resilient and professional when facing challenging situations.

· To provide thorough induction to new team members.

· Interview carers using sensitive listening and questioning skills in order to allow them to explain their problem(s) and empower them to set their own priorities.

· To give advice and assistance to carers and their families on welfare benefits and other carer-related issues.

· To deliver advice from the office or outside of the office as appropriate.

· To complete Carers’ Assessments.

· Use the local authority’s Information database to record outcomes of Carers’ Assessments.

· Use the reference materials to find, interpret and communicate the relevant information.

· Research and explore options and implications so that clients can make informed decisions.

· Act for the client where necessary by calculating, negotiating, drafting claims or writing letters and telephoning.

· To advise on any other matters relevant to carers that may be required.

· Negotiate with third parties such as statutory and non-statutory bodies as appropriate.

· Refer internally or to other specialist agencies as appropriate.

· Ensure that all work conforms to the organisation’s requirements and other funding requirements, as appropriate.

· Assist with campaigning work by providing information about clients' circumstances through the appropriate channel.

· Keep up to date with legislation, policies and procedures and undertake appropriate training.

· Read relevant publications.

· Attend relevant internal and external meetings as necessary.

· Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate.

· Use IT for statistical recording of information relating to campaigning and funding requirements, record keeping and document production.

· Ensure that all work conforms to the organisation's systems and procedures.

· Provide statistical information on the number of clients and nature of cases.

· Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.

· Demonstrate commitment to the aims and policies of KCN.

· Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.

· To act as a mediator for carers when appropriate.

· To take part in the provision of training courses and information sessions for professionals and carers run by KCN.

· To contribute to the KCN Newsletter, and to publicity for displays and local Carers’ Week activities.

· To undertake any other duties as may be requested from time to time for the smooth running of the organisation.

KINGSTON CARERS’ NETWORK

Registered Charity No: 1151456

PERSON SPECIFICATION – Adult Carers’ Team Leader

Essential

· Excellent interpersonal skills and experience of leading a team

· Ability to resolve conflict with a positive, structured approach

· Ability to give and receive feedback objectively, sensitively and constructively.

· Ability to be resilient when dealing with emotionally stressful situations.

· Ability to manage challenging situations professionally

· Ability to monitor and maintain required standards.

· Ability to communicate effectively both orally and in writing at all levels.

· Good time management skills and an ability to prioritise workload.

· Commitment to maintaining relationships based on trust and confidentiality.

· Ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower carers, whilst maintaining structure and control of meetings.

· Good numeracy and literacy skills.

· Commitment to work within the aims, principles and policies of the organisation.

· Ability to use IT systems and packages, and electronic resources in the provision of advice, record keeping and document production- this post is self-servicing.

· Commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics.

· Ability to research, analyse and interpret complex information.

· Ability and willingness to work flexible hours.

· An understanding of the role of carers and some of the issues that may affect them.

· Understanding of equal opportunities and diversity.

Desirable

· Experience of supporting carers on a range of issues, including carers’ rights, community care and respite care.

· Experience of benefits advice work, across the full range of welfare benefits.

· A knowledge of welfare benefits

· Ability to manage varied and complex caseload and to monitor outcomes

· Experience of support and advocacy work with carers

· Experience of achieving targets and using monitoring systems

· Use of car.

· Knowledge of legislation relating to carers.

· Experience of working with carers and/or carers’ groups.

· Ability to design and produce appropriate information and publicity materials.

Post of Adult carers’ team leader

CONDITIONS OF SERVICE

The basic terms and conditions of service are set out below. A full description of all terms and conditions will be issued as part of the employment contract.

Salary: £33,921 (pro rata)

Hours: 24 hours per week. Staff are expected to work flexible hours with occasional weekend / evening work.

Holiday

Entitlement: 25 days per year + public holidays

Travel

Expenses: Kingston Carers’ Network reimburses travel expenses on public transport incurred in the performance of official duties, or offers a mileage allowance for staff members using their own cars.

Contract: This post is initially funded for 12 months.

Please note that this role is subject to a basic DBS Check

Salary : £22,866 per annum, rising to £23,227 per annum on successful completion of probation and £24,257  per annum after accreditation.

Hours : 37.5 hours per week

Holiday : 25 days annual holiday entitlement increasing to 30 days after 5 years’ service per annum plus bank holidays (pro rata)

Base : Pool Innovation Centre

Contract :   Permanent

To provide a pro-active service to victims of domestic abuse to keep them safe.  Providing a premium service to those assessed at highest risk. The post holder will work pro-actively within a multi-agency setting (including MARAC) to develop comprehensive safety and support plans to help keep victims safe. Key to the success of this role is the use of advocacy and partnership working skills to ensure victims are supported to access services to which they are entitled.

The post holder will need to be highly motivated, flexible and able to work unsupervised on a day-to-day basis.

Key responsibilities:

• To support clients through the Criminal Justice System, explaining the procedures and their role and rights within that system.
• To undertake risk assessments and deliver an appropriate service in keeping with the result.
• To ensure accurate and timely maintenance of all case records, both hard and electronic.
• To participate in the MARAC framework: referring high risk victims, attending and participating in meetings and following up on actions agreed in the meetings.
• To provide advocacy, emotional and practical support and information to victims to address key needs including, housing, civil and criminal legal actions, benefits and health.

Essential requirements:

• Full driving licence and access to a car

Added benefits:

• A comprehensive induction and training programme, with a hybrid working policy for a better work/life balance.
• Access to external supervision to discuss personal or emotional responses to traumatic or difficult cases, to ensure emotional and psychological wellbeing.
• Health and wellbeing resources including our staff Wellbeing Group and active participation in our employee engagement platform.
• Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support.
• Employer contribution pension scheme.

Additional Information: The successful applicant will be subject to an Enhanced Disclosure & Barring check . Please note that in some roles staff may be required to work from home/office base in accordance with our Hybrid Working policy.

Deadline for receipt of applications: 22nd August 2022

Expected date for interviews: 30 August 2022

If you do not hear from us by 26th August 2022 please assume you have been unsuccessful at this time.

To apply: Due to Safeguarding requirements we are unable to accept CVs as part of your application, or employ any candidate who has been a client of First Light within the last two years. . Ensure that you outline your relevant experience and evidence suitability for the role against the role profile, which is a combined job description and person specification. Alternatively, you can contact us to request an application pack.