Information and advice officer jobs

10GM is a partnership that supports the voluntary, community and social enterprise (VCSE) sector right across Greater Manchester. It brings together four local infrastructure organisations — Action Together, Bolton CVS, Manchester Community Central and Salford CVS — who work closely together to champion local voluntary and community action and social enterprise, helping communities thrive across the city‑region.

While this role is based at Action Together, you’ll be working as part of the wider 10GM team, contributing to work that has a Greater Manchester–wide focus and impact across all ten boroughs

GM Head of Programme- Spaces of Hope and Connection 

The role

Thanks to National Lottery players, 10GM, on behalf of Greater Manchester Live Well, will receive £16.5 million over four years from The National Lottery Community Fund, the UK’s largest community funder.

This investment in Live Well Spaces of Hope and Connection will create a network of 100+ inclusive, community-led and owned spaces across Greater Manchester where people can meet, belong and find everyday support.

The Head of Programme will lead and oversee delivery of this large-scale, multi-partner strategic lottery programme, ensuring delivery through funded partners is aligned to the programme’s mission, vision and values, while maintaining strong programme management, compliance and delivery of agreed outcomes.

Working in close partnership with the Strategic Director of 10GM, this role provides senior operational leadership—translating mission, vision and values into clear delivery plans, pace, coordination and assurance across the full programme lifecycle.

The ideal candidate

We are looking for a values‑driven programme leader with experience delivering complex, large-scale programmes through partnerships and/or multi‑stakeholder delivery models. You can translate strategic priorities into clear, accountable delivery plans that balance funder requirements with flexible, community‑led approaches. You will bring strong governance, budget and risk management skills, and are confident working across the VCSE, public sector and communities.

Equity and social justice are central to how you work. You will have experience embedding inclusive, community‑led approaches, using evidence and learning to reduce inequalities and improve impact. Comfortable with complexity and ambiguity, you can communicate clearly, build trusted relationships, and lead teams with a learning‑led, collaborative mindset.

Equality, Diversity and Inclusion

At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

In order to ensure that our workforce reflects our communities across all levels of seniority, Action Together is offering a guaranteed interview to any candidate who meets the essential criteria listed in the person specification and who is also:

• A disabled person and/or
• A member of a community experiencing racial inequality 

Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.

Right to work

We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK

Please note, the successful candidates will be required to undertake a basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.

Position: Community Voice Officer

Location: Barnsley, South Yorkshire

Hours: 25 hours to be taken between Mon – Fri, one day working from home, other days expected to be in the community or office

Salary: £30,000 pro rata; 5% pension contribution, 33 days of annual leave entitlement (inclusive of bank holidays) pro rata

 Reportable to: Healthwatch Manager

Direct reports: None

Job Purpose

Healthwatch Barnsley (hosted by Barnsley CVS), is going through an exciting redesign to enable community voices to have even greater impact on the current strategies and developments in Barnsley.  The Community Engagement Officer role is an impactful and rewarding opportunity to join the Healthwatch Barnsley Team as we navigate upcoming changes introduced through the new NHS 10 Year Plan and the forthcoming Health Bill.  This role will ensure that the voices of Barnsley residents remain central as we work towards building a health and social care system that is fit for the future.

You will use your excellent interpersonal skills and creativity to gather feedback on Barnsley priorities, ensuring residents’ views shape local projects and developments contributing to Barnsley’s vision as the “Place of Possibilities”.

Working with Barnsley CVS and other established third-sector organisations you will identify new ways to reach under-represented or seldom-heard communities and strengthen how their voices inform local decision-making. You will collaborate with the wider Healthwatch team to support a strong, credible and independent voice within Barnsley’s strategic boards, helping to create a genuinely “Listening Borough”.

By capturing residents’ experiences and feeding them back to services you will contribute to a continuous feedback loop that empowers communities, builds trust and encourages ongoing participation in future engagement activities.

Key focus areas you could be working on include topics such as system-wide shifts

· Hospital to Community

· Analogue to Digital

· Sickness to Prevention

· Health on the high street

· The Barnsley 2040 vision

As part of the redesign, you will work as a team to design new ways to create dynamic feedback loops to the public using tools such as magazine creation, blogs or vlogs, podcasts, social media.  Your work will ensure that the communities in Barnsley know that their voice can have a genuine impact on the shaping of their town.

Employee benefits

- 33 days of annual leave (including bank holiday) which increases with longevity

- all staff given time off between Christmas and New Year without it impacting your leave entitlement

- enhanced sick pay during probation and increased entitlement with longevity

- 5% pension contribution

- discounts at local gym

- Enhanced maternity pay

About parkrun

parkrun is a health and wellbeing charity and our vision is to create a healthier and happier planet.

Since our conception in 2004, parkrun has evolved into a global social movement with a vibrant and inclusive community at its core. As of 2025, we have recorded over 120-million instances of walking, jogging, running, and volunteering.

Our mission is to transform lives by empowering people to be active, together, outdoors in their local community; and to protect parkrun for the generations to come. Each and every weekend, we deliver free, weekly timed events that people of all ages and backgrounds can join in. By tackling barriers to participation, we encourage communities to come together and embrace regular physical activity.

Now in its 21st  year, parkrun spans over 2,600 locations in 21 countries with more than 10 million people registered, and counting. 

And we have really only just begun.

Role description:

parkrun is looking for a Data Protection Officer to ensure that parkrun processes personal data in a lawful, transparent and secure manner and maintains compliance with applicable data protection laws across the global parkrun movement.

Reporting to the Global Head of Legal and Governance, this role will be responsible for establishing, monitoring and maintaining effective and compliant data protection processes and promoting good practices across the parkrun global movement. The role will sit within a small Legal and Governance team and provide day-to-day assistance and practical, solution-focused advice across the organisation. 

The Data Protection Officer will act independently in carrying out their statutory responsibilities under applicable data protection laws, including the UK GDPR, and will play a key role in embedding a strong culture of data protection and responsible data use across parkrun’s global operations.

A key focus of the role will be working collaboratively with teams across the organisation to build understanding of data protection requirements, deliver effective training and guidance, and support colleagues to take a practical and pragmatic approach to managing data protection risks in their work.

This is an exciting role that would suit an experienced data protection professional with excellent communication skills who enjoys a varied portfolio of work and is passionate about working for a health and wellbeing charity that is making a meaningful impact in communities across the globe.

Main responsibilities:

The Data Protection Officer will support data protection and privacy compliance across the parkrun global movement, including responsibility for the following:

• Acting as parkrun’s Data Protection Officer under applicable data protection legislation, advising the organisation on its legal obligations and monitoring compliance with relevant data protection laws and principles

• Developing, reviewing and maintaining data protection policies, procedures and guidelines for the parkrun global movement

• Monitoring the organisation’s compliance with data protection laws, including the UK GDPR and Data Protection Act 2018, and providing quarterly reports to the Board Governance and Risk Sub-Committee

• Supporting teams in carrying out Data Protection Impact Assessments (DPIAs) and embedding privacy into projects, partnerships and new initiatives

• Developing and maintaining key compliance documentation including a Record of Processing Activities (ROPA)

• Leading the Data Governance Group and developing/progressing the organisation’s Data Protection Action Plan

• Advising on international data transfers and cross-border data protection considerations across the parkrun global movement

• Supporting the organisation’s data incident and personal data breach response processes, including assessing notification requirements where relevant 

• Acting as a key contact point for supervisory authorities, including the UK Information Commissioner’s Officer (ICO), and supporting responses to regulatory enquiries where required

• Developing and delivering data protection training and guidance to teams across the global organisation

• Supporting the Global Head of Legal and Governance in driving the development and continuous improvement of the Legal and Governance function at parkrun

Essential experience requirements:

• Significant professional experience in data protection, privacy compliance or information governance roles (typically at least 5 years’ experience)

• Strong working knowledge of UK GDPR, the Data Protection Act 2018 and core data protection principles

• Experience developing, implementing and maintaining practical data protection policies, procedures and governance frameworks

• Experience working collaboratively with teams across an organisation to embed good data protection practices and support compliant decision-making

• Demonstrated ability to communicate complex data protection principles clearly and effectively to a wide range of audiences, including senior stakeholders and non-specialists

• Experience designing and delivering data protection training and guidance, and supporting teams to understand and apply data protection requirements in their day-to-day work

• Experience advising on Data Protection Impact Assessments (DPIAs), data incidents and privacy risk management

• Experience maintaining key compliance documentation such as Records of Processing Activities (ROPA) and supporting organisational data protection compliance

• Ability to work independently, manage completing priorities and provide pragmatic, solution-focused advice in a dynamic organisation

• Excellent interpersonal and communication skills, with the ability to build trusted relationships and confidence with colleagues and senior stakeholders

Desirable experience requirements:

• Experience working in the charity, not-for-profit or sport sectors

• Experience working in a global organisation or advising on cross-border data protection matters, including international data transfers

• Experience developing training and guidance to embed good data protection practices across an organisation

• Experience working with regulators, supervisory authorities or external advisors on data protection matters

• Experience developing practical tools, templates and guidance to help teams apply data protection requirements in their work

Professional certification requirements:

• A recognised legal and/or data protection qualification, such as CIPP/E, CIPM or equivalent, is desirable but not essential

Our values:

Family

We act with humility and always put the family first.

We’re humble. We know a lot but not everything. We take responsibility, acknowledge personal errors, and are open to learning, developing and improving. There’s no room for ego and no one is bigger than the family. We lead by example, and we share in our successes.

Bravery

We are brave, bold, and creative.

We’re ambitious and dynamic. We dream big, make bold decisions, challenge the status quo and get things done. We’re not afraid to question, innovate and be different.

Fairness

We act with kindness, compassion, and fairness.

We’re kind, caring, compassionate and empathetic. We assume others mean well. We’re aware of our actions and how what we do impacts others. We apply our founding principles of equality and inclusivity to every situation and opportunity.

Authenticity

We are honest, authentic, and accountable.

Trustworthiness, honesty and integrity are foundational to our family. We’re honest about what we know and what we don’t know. We hold each other to account. We communicate with transparency and empathy,  acknowledging that communication influences behaviours, emotions and feelings, and underpins effective collaboration.

Recognition

We recognise and respect each other.

We see and hear each other. We respect ourselves and others, support and help one another, listen attentively, and celebrate the uniqueness, strengths and diversity of our family

General information:

The post holder will be required to comply with all policies and procedures issued by parkrun Ltd.

This job description is not exhaustive and serves only to highlight the main requirements of the post holder. The organisation may stipulate other reasonable requirements. The job description will be reviewed and may be subject to change.

parkrun is an inclusive employer and we are committed to diversifying our staff and therefore we welcome applications from all backgrounds.

At parkrun, we strive to make every voice heard and valued, and we are dedicated to breaking down barriers to inclusion in all aspects of our workplace. For more on our commitment to Diversity, Equity, and Inclusion, please see our Global DEI Statement.

10GM is a partnership that supports the voluntary, community and social enterprise (VCSE) sector right across Greater Manchester. It brings together four local infrastructure organisations — Action Together, Bolton CVS, Manchester Community Central and Salford CVS — who work closely together to champion local voluntary and community action and social enterprise, helping communities thrive across the city‑region.

While this role is based at Action Together, you’ll be working as part of the wider 10GM team, contributing to work that has a Greater Manchester–wide focus and impact across all ten boroughs

GM Partnerships and Delivery Manager- Spaces of Hope and Connection 

The role

Thanks to National Lottery players, 10GM, on behalf of Greater Manchester Live Well, will receive £16.5 million over four years from The National Lottery Community Fund, the UK’s largest community funder.

This investment in Live Well Spaces of Hope and Connection will create a network of 100+ inclusive, community-led and owned spaces across Greater Manchester where people can meet, belong and find everyday support.

The Partnership and Delivery Manager plays a key role in translating the programme’s mission and values into meaningful change for communities, working with partners to enable inclusive, adaptive and community‑led delivery. Supporting the Head of Programmes, the role focuses on strengthening collaboration, nurturing trusted relationships, and maintaining a clear, connected view across workstreams and places.

You will convene partnership and learning spaces, surface opportunities and challenges early, and support partners to work in ways that build long‑term community power. Working closely with the Head of Programme, you will support coordinated problem‑solving, shared learning and innovation, creating an environment where partners feel supported to test, adapt and grow.

You will also help capture and share what is working- developing accessible learning and impact products that highlight community insight, stories of change and emerging systems shifts, to inspire partners and influence wider practice.

The ideal candidate

We are looking for a relational and values‑led professional with experience convening partnerships and facilitating inclusive spaces that support collaboration and shared action. You are able to build trust across diverse partners and communities, navigate power with care and confidence, and are committed to equity, community leadership and social justice.

You will bring experience working in or alongside the VCSE, with strong organisational and communication skills, able to coordinate activity across partners and turn learning and evidence into clear updates and compelling stories of change. You are someone who is comfortable with ambiguity, takes a reflective, learning‑led approach, and works collaboratively to support partners to deliver and grow.

Equality, Diversity and Inclusion

At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

In order to ensure that our workforce reflects our communities across all levels of seniority, Action Together is offering a guaranteed interview to any candidate who meets the essential criteria listed in the person specification and who is also:

• A disabled person and/or
• A member of a community experiencing racial inequality 

Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.

Right to work

We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK

Please note, the successful candidates will be required to undertake a basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.

The Information & Advice Service is highly regarded within the London Borough of Merton and accredited with the Advice Quality Standard (AQS) and Age UK Quality Advice Standard (QAS). We have developed the service over the last five years to provide high quality advice for older people to enable them to live more healthily, happily and independently in later life.

In April 2025 – March 2026 the service worked with over 1,500 older adults across a range of issues including money and benefits, health, housing and care. During this time, we assisted older adults to generate over £820,535 of previously unclaimed benefits and make informed choices about their lives.

The role involves providing initial information and guidance, primarily over the phone, assessing need and urgency, and ensuring clients are directed to the most appropriate support.

We are looking for a compassionate and knowledgeable Information & Advice Generalist Adviser to join our team at Age UK Bromley & Greenwich.

In this role, you will provide vital information, advice and practical support to older people, their carers and families, helping them to navigate challenges around welfare benefits, housing, care and other key areas of later life.

You will work directly with clients through appointments, telephone and email, as well as taking part in outreach and occasional home visits. This is a varied and hands-on role where no two days are the same, requiring strong communication skills, attention to detail and a calm, empathetic approach.

Alongside delivering advice, you will support casework, maintain accurate records and work closely with colleagues, volunteers and partner organisations to ensure a joined-up service.

This is an opportunity to make a real difference, supporting older people to understand their rights, access the support available to them and feel more confident and in control of their lives.

BGCI Vacancy Announcement

Position Summary

Botanic Gardens Conservation International (BGCI) is seeking to appoint a Membership Information Management Officer who will play a key role in the delivery of the Botanic Gardens Conservation International (BGCI) 2025-2030 Strategic Framework and membership programme, supporting member engagement, data and information management, and utilisation of the BGCI global information systems. This role ensures the accuracy and integration of member and garden data across CRM systems, supports conservation services for members, staff and internal projects and contributes to the wider success of the BGCI global network.

The Membership Information Management Officer requires a strong blend of information management, CRM administration, data and information analysis, and member engagement skills, combined with the ability to work in a global conservation organisation.

Title of post: Membership Information Management Officer

Job Purpose: Provides information management to support the membership programme

Reports to: Head of Membership and Conservation Services

Contract Type: Full-time (35hrs/week)

Duration: 3-year contract

Location: BGCI Offices, Kew, London; Hybrid *

Remuneration: Officer F2 grade, recruitment range £27,500 - £30,000.

*Please note that our temporary office address in 2026 is in Putney, London

About BGCI

Botanic Gardens Conservation International (BGCI) is the largest global plant conservation network with over 950 member institutions in more than 120 countries. BGCI plays a key coordinating role, facilitating collaboration between botanic gardens and other conservation organisations, and supports the development and long-term functioning of botanic garden networks. BGCI ensures that local expertise contributes to global impact and mobilises funding and technical assistance for practical conservation efforts worldwide.

Person Specification

BGCI is seeking to appoint a detail-oriented information management professional with experience supporting membership, donor, or partnership programmes within a conservation, scientific, or not-for-profit environment.

Application Process

If you are interested in this role, please send us your CV and a cover letter (two pages maximum), explaining your motivation for the role and providing examples and evidence of how you are suitable for the position. Please also confirm in your letter that you are eligible to work in the UK.

Please note that the role is UK based so you must be eligible to work in the UK. We are unable to provide sponsorship for this role. Please confirm in your cover letter that you are eligible to work in the UK. Please send your CV and cover letter to

Closing date for applications is 27th April 2026

The interviews will be conducted online in the week commencing 1st June 2026

We also ask all applicants to complete a short Equality and Diversity Monitoring Form - please click on this link BGCI Equality and Diversity Monitoring Form – Fill in form

BGCI is committed to putting equality, diversity and inclusion at the heart of our organisation. We are committed to ensuring a working environment in which all individuals are free from discrimination and in which opportunities are equal to all. We encourage applications from all sections of the community, particularly those underrepresented within our secto

About Emmaus

Emmaus Merseyside is an award-winning charity that empowers people to overcome homelessness for good. We provide people with a stable home and life-changing tailored support.

We’re here for people experiencing or at risk of homelessness. We see the person and their strengths – and help them get their life back on track, based on the future they want to create. As part of a nationwide movement of local Emmaus charities, we equip people with valuable skills, training and work experience to achieve their goals.

No one’s life should be defined by homelessness. In our caring community, we build on each individual’s abilities, increasing their confidence and self-esteem. The people we support have a purpose and a chance to make a real contribution to their community.

About the role

As Chief Executive Officer, you will be the heartbeat and guiding force of Emmaus Merseyside. This is a role for a leader who believes deeply in people and the power of community.

You will champion our mission, inspire our companions, staff and volunteers, and ensure our organisation continues to grow in strength, resilience and impact. Balancing strategic vision with hands‑on leadership, you will help shape a future where every person we support has the opportunity to thrive.

We are seeking a visible CEO who is grounded in the Emmaus values and passionate about supporting others to succeed. This exciting role is suited to someone who can balance strategic thinking with day-to-day involvement; who listens, brings people with them and leads with empathy, clarity and purpose.

This is an exceptional opportunity to make a tangible difference, lead an established charity, and shape the future of a community that changes lives every day.

Please find attached the Applicant Information Pack below, which includes the job description and person specification.

How to apply

To apply for the role, please download the attached Applicant Information Pack below, which includes the job description and person specification.

You are invited to submit a CV and a tailored covering letter outlining your suitability for the role, along with your alignment to our values and mission. Please apply before the closing date for applications, 10am on Friday 17 April.

Following an initial longlisting process, selected candidates will be invited to an informal conversation with a trustee. This provides an opportunity to learn more about Emmaus Merseyside, the role and our community. Shortlisted applicants will then be invited to attend a formal interview and deliver a presentation on Thursday 23 April. 

This staged approach is designed to provide a supportive and transparent experience, enabling both candidates and the Board of Trustees to explore mutual fit and leadership alignment.

Citizens Advice Surrey Heath (CA-SH) is an independent local charity and a company limited by guarantee.

We provide free, confidential, impartial, and independent advice and information for the benefit of the local community, to exercise a responsible influence on the development of social policies and to ensure individuals do not suffer through lack of knowledge or an inability to express their needs effectively.

The Role

Reporting to the Chair of the Trustee Board, the Chief Officer

● Is responsible to the Trustee Board for the management and leadership of Citizens Advice Surrey Heath.

● Represents Citizens Advice Surrey Heath to funders, partners and stakeholders.

● Ensures the delivery of a high quality, impartial and confidential service, utilising both paid staff and volunteers.

● Is responsible for the continuing funding, planning and financial management of the service.

● Represents the organisation in Surrey Heath and contributes to the overall provision of strategic advice services in the borough.

In particular, the priorities for the Chief Officer in 2026 will be to

● Manage CA-SH’s external relationships, with our funders and the Surrey Heath community generally, to ensure satisfaction with the delivery of current projects.

● Build on the current income base, in terms of increased existing project budgets, new projects, and diversifying the income base.

● Explore opportunities to potentially integrate with other local Citizens Advice in Surrey to ensure long-term sustainability and strengthen our impact, in line with the new Unitary Authority structure.

The role requires working closely with the Operations Manager, who will be responsible for staff, volunteers, and, generally, the internal CA-SH operation.

Person specification

Essential

1. Understanding of the voluntary sector and, in particular, knowledge of the strategic and policy environment in which the advice sector, and particularly Citizens Advice operates.
2. Proven ability to devise and implement strategic development and resource plans, particularly in the area of service development, staff development and the management of change.
3. Demonstrable track record of successful income generation and diversification, through promoting services, fundraising, and other activities.
4. Proven track record of devising funded projects, setting them up for delivery and delivering them against agreed targets.
5. Proven ability to lead, motivate and contribute to a team.
6. Demonstrable track record of financial management and budgetary control.
7. Effective communication and presentation skills in person and in writing, to include researching and interpreting complex information and producing clear verbal and written reports, both internally and externally.
8. Proven ability to earn and maintain the trust of stakeholders.
9. Track record in project management.

Desirable

1. Understanding of, and commitment to, Citizens Advice aims, principles and policies.
2. Broad understanding of the operation of local and national government, and the administration of public and legal services, including an understanding of commissioning.
3. Demonstrable ability in people management, particularly in the voluntary sector.
4. Ability to create a positive working environment in which equity and diversity are well managed, and staff are empowered and motivated to do their best.
5. Ability to communicate and work well with a governing body.
6. Track record of managing ICT in a working environment, including ICT business planning, managing information and supplier relations.
 

Staff Benefits

● 6% Employer Pension Contribution
● A company that is committed to its employees, valuing their knowledge, creativity, and flexibility
● Flexible, hybrid working
● Free parking
● Ongoing personal training and development
● The chance to work with amazing people and a nationally recognised charity.

At a pivotal moment for Cardiomyopathy UK, we seek a new Chief Executive to lead the organisation into its next chapter.

Who we are

Cardiomyopathy UK is the specialist national charity for people affected by cardiomyopathy, a condition that affects the heart muscle. Our vision is that everyone affected by cardiomyopathy should live a long and fulfilling life.

We are a community of people affected by cardiomyopathy, medical experts and charity healthcare professionals working to provide support and information, campaigning for better access to quality treatment, saving lives through raising awareness and providing hope through shaping research.

About the role

As Chief Executive, you will help Cardiomyopathy UK move forward with confidence, reigniting and strengthening our team and ensuring we continue to be there for everyone affected by cardiomyopathy.

In your first year, success will be about bringing people together. You will be listening to staff, valuing their expertise and creating a positive, inclusive culture where everyone can do their best work. At the same time, you will help us reconnect with partners, supporters and funders, rebuild momentum and strengthen how we communicate our impact, including through our digital and social presence.

Looking ahead, you will guide us in delivering our current strategy through to 2028 while shaping what comes next. Above all, you will ensure we remain true to who we are — caring, ambitious and centred on “our people”, so that no one faces cardiomyopathy alone.

Who we are looking for

We are seeking an inspiring and values-led leader who brings a track record of senior leadership, ideally within the charity, healthcare, or public sector to guide the organisation into the future.

You will also foster a positive and inclusive culture and harness the expertise of a committed staff team and volunteer network.

Credible, confident and able to represent the organisation at the highest levels, you will build partnerships with clinicians, researchers, funders and industry and champion the patient voice.

If you can combine strategic capability with hands-on leadership, alongside balancing immediate organisational priorities with long-term vision, then this is the role for you.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Monday 11th May.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

This role supports Independent Age’s media/ PR and social media programme, with a 50/50 split between these areas, and will help deliver our ambition to tackle poverty in later life, build the organisation’s reputation, and raise our profile across multimedia channels. 

Working closely with the Media Communications Manager and Senior Digital Content Officer, the post-holder will work on communication projects across all areas of the charity to raise awareness and understanding of Independent Age, grow our influence and drive potential supporters to our activities (including our information and advice, fundraising, volunteering and campaigning). 

You should have experience of media liaison and securing press coverage, as well as familiarity with all social media platforms (Facebook, Twitter/X, BlueSky, Instagram and LinkedIn), and ideally a foundational knowledge of the associated reporting and analytics for them. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age on the careers page of our website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.

Closing Date: 22 April 2026 at 11:59pm

The Interim CEO will provide immediate, focused, time-bound leadership to drive through an extended period of organisational change, ensuring that Ubele’s existing strategy and transformation plans are implemented effectively, consistently, and at pace.

As Ubele has just produced a new 5 year strategy (April 2026 - March 2030) this is not a role to redefine strategy, but to deliver against it - bringing structure, clarity, and momentum to implementation across the organisation. The Interim CEO will focus on:

• Embedding systems, processes, and consistent ways of working
• Strengthening leadership accountability, line management, and performance oversight
• Improving organisational coordination, decision-making, and operational effectiveness
• Providing visible, steady leadership to support confidence and cohesion across teams

Working closely with the Advisory Board and Executive Chair, and Senior Leadership Team, the Interim CEO will support Ubele to move from a prolonged period of transition into a more stable, aligned, and effectively operating organisation.

Lead the implementation of Ubele’s strategy, ensuring it is clearly prioritised, understood, and translated into deliverable plans across the organisation.

Organisational stability and change delivery

• Drive delivery of Ubele’s transformation programme, ensuring that plans are implemented with clarity, pace, and discipline.
• Bring structure and coordination to change initiatives, ensuring clear ownership, timelines, and measurable outcomes.
• Identify and address delays, barriers, or areas of ambiguity, ensuring momentum is maintained.
• Support the organisation to move from a prolonged period of transition to a more stable and consistent operating environment.
• Ensure change is embedded into day-to-day practice, not remaining at the planning or design stage.

Operational leadership & management

• Provide strong operational leadership across all areas of the organisation, including programmes, partnerships, consultancy, training, enterprise development, and community asset management.
• Ensure clarity of roles, responsibilities, and decision-making across the organisation.
• Line manage the Senior Leadership Team, holding them accountable for delivery, team management, and performance within their areas.
• Embed consistent performance management practices, including clear objectives, regular review, and timely intervention.
• Strengthen internal systems, processes, and ways of working to improve coordination, efficiency, and organisational effectiveness.
• Ensure policies and procedures are actively used, understood, and adhered to across teams.
• Oversee the development and use of high-quality data, reporting, and management information to support decision-making and track performance.

Governance & advisory board relations (CIC)

• Work closely with the Chair and Advisory Board to ensure strong and compliant CIC governance.
• Provide clear and timely reporting on organisational performance, finances, risk, and progress against strategic priorities.
• Support the Advisory Board to maintain effective oversight and fulfil its strategic and fiduciary responsibilities.
• Ensure appropriate governance structures and processes are in place and operating effectively.

Finance, risk & sustainability

• Provide oversight of financial performance, ensuring robust budgeting, forecasting, and financial controls are in place.
• Hold the Head of Finance accountable for financial accuracy, compliance, and reporting.
• Ensure clear visibility of financial position, risks, and sustainability planning.
• Work with the Advisory Board and SLT to support income diversification and long-term financial resilience.

Funding, partnerships & external relations

• Maintain and develop relationships with funders, commissioners, social investors, and strategic partners.
• Act as a credible and confident external representative for Ubele.
• Support the organisation to navigate a complex funding environment with clarity and focus.
• Ensure external partnerships align with organisational priorities and capacity.

Legal, regulatory & safeguarding compliance

• Maintain overall accountability for safeguarding, compliance, and organisational risk.
• Ensure appropriate systems, policies, and practices are in place and actively implemented.
• Hold SLT members accountable for compliance within their areas.
• Ensure regulatory requirements (CIC, employment law, contracts, data protection) are met.

Person Specification

We recognise this is an interim role with a specific organisational mandate. We are seeking a leader who can quickly assess, prioritise, and act, rather than someone looking to reshape the organisation over the long term.

Leadership & change

• Significant experience leading organisations through implementation phases of change, with a clear focus on delivery.
• Demonstrated ability to bring structure, pace, and discipline to complex transformation programmes.
• Experience stabilising organisations during or following periods of uncertainty or extended change.
• Confidence in making decisions, setting direction, and maintaining momentum.

Operational & leadership capability

• Track record of line managing senior leaders and holding teams to account for delivery and performance.
• Highly developed operational skills, with experience strengthening systems, processes, and organisational effectiveness.

• Experience embedding performance management frameworks and improving accountability.
• Ability to balance strategic oversight with close attention to operational detail.

Governance & organisational leadership

• Understanding of CIC governance, regulatory requirements, and Advisory Board relationships.
• Experience working closely with a Chair and Advisory Board on strategy, performance, and risk.
• Experience leading organisations of comparable scale and complexity (£3–4m+ turnover)

Funding & external environment

• Experience working within complex funding environments, including grants, contracts, and partnerships.
• Ability to maintain credibility with funders, partners, and stakeholders.
• Experience supporting income diversification and organisational sustainability.

Cultural competency & values

• Strong understanding of racial justice, community development, and the experiences of African Diaspora communities in the UK.
• Commitment to equity, inclusion, and community empowerment.
• Ability to lead with clarity, emotional intelligence, and cultural awareness.

Operational, financial & compliance

• Experience overseeing organisational finances, risk management, and compliance frameworks.
• Strong understanding of performance reporting, data, and evaluation.
• Familiarity with safeguarding and quality assurance in community or social impact settings.

Additional Information

This is an interim leadership role with a clearly defined mandate to reinforce the organisations foundations, embed change, and strengthen operational effectiveness.

The focus of the role is on delivery rather than strategy development, and on ensuring that existing plans are implemented in a structured, consistent, and sustainable way.

As such, we are seeking someone who can work at pace, make decisions, and bring clarity and direction, while supporting the organisation through a period of transition.

A visible and consistent presence at Wolves Lane is essential to support leadership alignment, team cohesion, and organisational effectiveness.

This role involves responsibility for socially impactful and occasionally emotionally demanding work. A commitment to wellbeing, reflective leadership, and resilience is essential.

This job description may evolve as Ubele continues its organisational development.

New Forest Disability Information Service provides a range of information, advice and practical support services to people affected by disability across the New Forest and surrounding areas.

Our team currently comprises: CEO, Operations Manager, 6 Welfare Advisors, Administrator and circa 20 Volunteers who staff our shop and provide first line information and support. All paid staff are part time.

In looking to a more secure and sustainable future, these roles are now being complemented by a marketing manager and this fundraising post.

With the exception of proceeds from our shop, our work is entirely supported by grants and service contracts.

Current significant grant funders are:

· National Lottery Community Fund

· Access to Justice Foundation

· Lloyds Foundation

We also have a rolling annual service level agreement with New Forest District Council for the provision of specific services.

Despite not having a dedicated fundraising function, we have a positive track record of securing such funding and have strong foundations on which to build.

In order to sustain and develop our service offer, we now need to adopt a focused approach to fundraising to both maintain effective relationships with existing funders and to diversify our income streams.

With the support of Lloyds Foundation we have recently benefitted from the contribution of a fundraising consultant. This has included an analysis of our position/needs and the production of a fundraising strategy. It has also included the provision of various tools and templates including an Excel-based CRM should this be required.

With room for some amendment from the successful candidate, this strategy needs to be converted into a SMART work plan and be implemented.

Priority tasks for the first six months would include:

· Engaging with our consultant to finalise the strategy

· Producing a work plan

· Create and secure agreement re our ‘case for support’

· Identify prospect Trusts and Foundations

· Write and submit a volume of applications to be agreed with the CEO

Our broad performance expectations are to secure a 2:1 return on investment in year one rising to a minimum 4:1 return by end of year three.

We anticipate this being a two or three day/week role and are open to discussion as to this being a freelance or employed position.

The International department of World Horse Welfare is responsible for implementing the organisation’s strategy in Lower and Middle Income countries and aims to improve the welfare of as many working equids as possible. An important part of the strategy is to increase the size and scope of the international programme.

We are seeking an International Programme Officer to join the team and support and develop the community-based projects that underpin the charity’s presence in developing countries. As the organisation begins to work more closely with the human development sector and raise its profile at government and institutional levels, this role will be influential in developing relationships and seeking funding opportunities to support the expansion of World Horse Welfare’s overseas activities.

This is a UK-based remote position. Candidates must be resident in the UK, have the legal right to work in the UK, and be able to travel internationally when required.

Key responsibilities include:

• Liaison: Staying informed on the development sector and identifying potential opportunities to work with other organisations or donors. Reporting to the department and partners on programme matters and initiatives.
• Influencing: Represent World Horse Welfare with key stakeholders in project countries, including local and national government, academic institutions, official bodies, such as OIE and FAO, other human development institutions including EC, local organisations and the private sector.
• Management: Manage and support local partner organisations, regional coordinators, consultants and professional volunteers.
• Project Management: Support our partner organisations in the design and management of projects in designated countries including budgeting, financial management and the implementation of monitoring and evaluation systems.
• Fundraising: Identify funding opportunities relevant to project countries and support local partner organisations to submit funding applications.
• Knowledge: Increase and share learning about project countries concerning working equids, animal welfare and the human development sector.

About you:
You will have experience in monitoring projects, managing budgets and working with diverse stakeholders in varied cultural contexts. You can identify practical, locally appropriate solutions and manage complex or remote operations effectively. Skilled in project planning, communications and using digital tools, you also work flexibly, can travel independently when needed, and bring a respected, values-led approach aligned with our mission. Knowledge of equine health and welfare and experience in handling and husbandry is desirable.

What we offer:

• Pension scheme with enhanced employer contributions up to 8%, rising to 12% with length of service.
• Employee health cash plan to cover expenses such as dental, optical, physiotherapy, etc.
• 20 days holiday pro rata increasing to 25 days with service, plus bank holidays and a shutdown between Christmas and new year.
• Paid employee sickness absence scheme and compassionate leave.
• Life assurance scheme of 4x annual salary.