Information and advice officer jobs

Join Our Team and Help Transform Lives!

We are looking for a compassionate and motivated Benefits Adviser to join our Transitions team, providing personalised benefits advice and support to people in their own homes and communities across West Devon and Torridge. You will help people understand and access the benefits they are entitled to, maximise their household income and navigate what can often be complex and challenging benefit processes. Many of the people we support face barriers to accessing mainstream services, so the ability to build trust, listen and provide patient, practical support is at the heart of this role.

We are looking for someone with strong communication and interpersonal skills, a person-centred approach and a genuine commitment to supporting people experiencing vulnerability or financial hardship. Previous benefits advice experience would be an advantage, but we also welcome applications from people with transferable skills and the right values and aptitude to develop in the role. Full training, support and opportunities for professional development will be provided

About the Role

Working as part of the Transitions Project, you will provide specialist, person-centred benefits advice to people in their own homes and community settings across West Devon and Torridge.

Many of the people we support experience barriers that make it difficult for them to access mainstream advice services, including poor physical or mental health, disability, rural isolation, digital exclusion, low confidence and complex personal circumstances. You will take advice directly to clients, providing the time, flexibility and practical support they need to understand and access their benefit entitlements.

You will complete comprehensive benefit checks, support clients to make and manage claims, identify opportunities to maximise household income and help resolve benefit-related problems. This may include supporting clients with challenging decisions, mandatory reconsiderations and appeals, as well as liaising and advocating with the DWP, local authorities and other agencies.

The role involves regular lone working and travel to clients' homes, so you will need to be confident working independently while remaining closely connected to the wider Transitions team.

This is a rewarding role with the opportunity to make a tangible difference to the financial stability and wellbeing of people who may otherwise struggle to access the support they need.

Are you a dog loving, IT professional who loves providing excellent customer service?
We’re looking for a Senior Service Desk Analyst to help us ensure our colleagues across the charity get fantastic, end-to-end IT support.

What does this role do?

As Senior Service Desk Analyst, you’ll:

• monitor and supervise a team of Service Desk Analysts, triaging and assigning tickets, ensuring consistency and supporting the team to deliver a high-quality service across the charity,
• personally manage your own tickets, including high-priority incidents, providing timely escalation of critical issues or ensuring their escalation to third party providers, often acting as the bridge between first and second line and third line teams,
• take part in regular service review meetings with external partners and internal teams, collaborating to ensure customers are supported effectively,
• support with the delivery of on-site support and maintenance, travelling to our rehoming centres and charity shops to resolve incidents and implement upgrades.

Due to the nature of this role, the post holder will be expected to work one weekend in four.
 

Initial screening calls for this role are provisionally scheduled for Friday 18th September 2026 and will take place on Teams. They will be followed by a panel interview, which are provisionally scheduled for week commencing 21st September 2026, and will be at our London office.

Could this be you?

To be successful in this role, you’ll need some experience of working on an IT service desk, with the ability to effectively resolve a range of issues, from simple fixes to complex tickets. Your depth of experience in this area will give you the knowledge and skills to effectively triage and prioritise tickets too. We’re looking for candidates who have experience of mentoring, supervising and coaching others, who can lead day-to-day operations with enthusiasm. You’ll be proactive, with a can-do attitude, and passionate about providing our colleagues with first-class customer service.

What does this team do?

The IT Infrastructure and support team provide excellent services across all IT systems and equipment to ensure the organisation can be successful in achieving its mission and goals. This will be achieved by reducing complexity and ensuring an effective and secure infrastructure exists to support the development of services and technology.

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Are you passionate about helping us to build an advice service ready for the future?

We’re looking for an experienced and people-focused Chief Operating Officer to help lead Citizens Advice South West Surrey through its next stage of development.

As our second-in-command, you’ll work closely with our Chief Officer, trustees and leadership team. You’ll lead our day-to-day operations, oversee service delivery, people, transformation and corporate services and help turn our strategy into practical results.

It’s an important time to join us. Demand for advice is increasing, resources are under pressure and the world around us is changing quickly. We’re looking for someone who can help us adapt while keeping people, quality and our purpose at the heart of what we do.

You’ll be an experienced senior leader who can bring people with you, lead change, make sound decisions and build strong relationships. You’ll be collaborative, approachable and committed to creating an inclusive organisation where staff and volunteers can do their best work.

You don’t need to have worked for Citizens Advice before. Experience of transformation or working in the charity, public, advice, health, housing or community sectors would be welcome, but isn’t essential.

If you care about people, enjoy making organisations work better and want your leadership to make a difference in your community, we’d like to hear from you.

Citizens Advice South West Surrey welcomes applications from people with diverse backgrounds and experiences. We’re committed to equity, diversity and inclusion in how we work and how we recruit.

Please read the Job Pack to find out more about the role and about CASWS and the benefits of working with us.

To apply, please email a completed application form with a cover letter, setting out your suitability for the role, including how you meet the first three, ‘essential criteria’ under the ‘person specification‘ (in the job pack).

Are you passionate about empowering young people to break down barriers, gain independence, and achieve their career goals?

Volunteer Centre Kensington & Chelsea (VCKC) is looking for a dedicated Stepping Stones: XP Officer to join our team. In this delivery-focused role, you will provide person-centered, strengths-based support to young people aged 16–25 who identify as having Special Educational Needs or Disabilities (SEND).

You will manage a small, targeted caseload, guiding participants through their journey from building initial confidence to securing inclusive volunteering placements, work experience, and paid employment.

Key Responsibilities

• 1-to-1 Caseload Support: Co-design realistic action plans, identify reasonable adjustments, and deliver tailored employment and volunteering readiness support.

• Brokerage & Employer Engagement: Build strong relationships with local employers and volunteer-involving organisations to source safe, accessible placements.

• Practical Guidance: Assist participants with CV writing, application forms, and work-readiness skills tailored to their unique needs.

• Placement Monitoring: Provide light-touch, SEND-informed support to both participants and hosts to ensure placements are successful and sustainable.

• Network & Resource Mobilisation: Connect clients with external support services, training opportunities, and grants for work clothing or tools.

What We Are Looking For

• Relevant Experience: Proven track record of supporting young people (aged 16–25) or adults facing barriers to work, particularly those with SEND.

• Strengths-Based Approach: Ability to deliver empowering, direct 1-to-1 support that builds confidence and self-advocacy.

• Relationship Building: Experience working alongside employers and community organisations to champion inclusive practice.

• Organisational Skills: High-level administrative abilities to manage time, maintain accurate client data, and handle record-keeping effectively within a part-time role.

• Values-Driven: Strong commitment to safeguarding, equality, inclusion, and the values of VCKC.

(Note: Appointment is subject to a satisfactory Enhanced DBS check).

How to Apply

To apply, please submit your CV and a cover letter detailing how your experience meets the criteria outlined in the person specification.

We are looking for someone who genuinely wants to make a difference, previous money advice experience is not essential - we will provide the training and support required.  If you are a natural problem solver, an excellent communicator, and someone who enjoys helping people overcome personal challenges - this could be the role for you!

The Outreach Money Advice Caseworker will provide specialist money and debt advice to people experiencing financial hardship, with a particular focus on preventing homelessness, sustaining tenancies and supporting residents to achieve long-term financial stability. 

Using a relationship-based, person-centred approach, you will deliver outreach across Devon through home visits, community venues and flexible methods of communication, ensuring vulnerable residents can access the support they need.

We have numerous roles available, two are based in Exeter and surrounding areas and one is based in Torridge and West Devon.

Join London Legal Support Trust and use your communications skills to champion access to justice. Create engaging content, manage our website and social channels, and promote our programmes and fundraising events. We are looking for an organised, creative communicator with strong writing, digital and content management skills. This permanent, full-time hybrid role is based in Holborn and offers flexible working, generous leave and development opportunities.

Information and Advice Manager 36.25 hours per week Ref IAM726

Hours to be worked flexibly Monday to Friday between 8am and 6pm

Ref: £30-33K per annum, plus pension and 30 days annual leave plus public holidays  

An exciting opportunity for an experienced or aspiring manager to lead our Information, Advice and Welfare Benefits Service, supporting people aged 50 and over to live the life they choose and to obtain the benefits and services to which they are entitled.

We are looking for an experienced and motivated Information and Advice Service Manager to lead our highly regarded service and support the continued development of our advice offer. This is an exciting opportunity to manage a skilled team, maintain high-quality standards, and help shape services that make a real difference to older people in Sheffield

You will have the ability to lead and develop a specialist team of advisors, have excellent time management and IT skills, be comfortable managing a case load of customers and organising our response to high levels of demand for our services. You will be a people person, highly organised and skilled at practical problem-solving and planning. You will be passionate about promoting older people’s independence.

You will work collaboratively with colleagues, partners and funders to develop services that respond to the needs of older people across Sheffield. The role includes responsibility for service performance, quality assurance, safeguarding, financial monitoring and the achievement of contractual and funding outcomes.

Why Work for Age UK Sheffield?

Age UK Sheffield is a trusted local charity supporting people aged 50 and over to live independently, improve their wellbeing and maintain social connections. Our services are recognised for their quality, compassion and holistic approach. We are committed to creating a supportive workplace where staff can develop their skills and make a meaningful difference every day. If you are passionate about delivering excellent advice services and leading a team that helps older people live better lives, we would love to hear from you.

Closing date for applications: 12pm - 8th September 2026. 

Interviews will be held w/c 14th September 2026

All posts are subject to a Disclosure and Barring Service check.  CVs are not accepted.

We value diversity and are committed to be representative of the communities we serve. We are a Mindful and Disability Confident employer. 

Finance Director

Hours of work 30 hrs / 4 days per week, permanent contract

Based Newhaven, with some hybrid working available after completing induction

Starting Salary £65K per annum pro rata

Sussex Community Development Association (SCDA) has been supporting people and communities to thrive for over 28 years. We deliver a range of projects, services & activities aimed at improving economic stability and opportunity, health and wellbeing, and addressing loneliness, social isolation and social cohesion.  Come & join our flexible, inclusive and friendly organisation in this crucial role, and help make a difference!

Are you an experienced senior level finance decision maker with broad cross sector knowledge, who demonstrates excellent communication skills, and wants to use your skills to support a community facing organisation? If so, we would welcome your interest and application!

You will be a qualified accountant with an understanding of the complexities of working within the 3rd sector funding framework.  With responsibility for providing expert strategic financial advice and professional input right across the organisation, you will ensure the finances of the Charity run smoothly and efficiently.  You will consider the wider internal and external factors presented to you by our internal knowledge experts alongside the financial position to support the delivery of SCDA’s services and enterprises, and which fulfil the organisation’s mission and values.

As a manager you will also provide effective leadership, operational support and direction to the well-regarded finance team.

Providing sound financial, contract & risk management advice and ensuring compliance with legal, statutory and audit requirements, you will contribute to the strategic leadership of the charity as an active member of our Senior Management Team.

We are looking for people to join our team who have the qualities and skills we feel would most benefit our internal and external clients; professionalism, empathy, kindness and understanding. In return, we understand people want to work in a supportive environment with friendly colleagues. We offer a flexible, hybrid approach to delivery wherever possible, annual leave of 25 days per year pro rata plus bank holidays and sick pay from the start (increasing with service), additional sick pay for planned operations and recovery, a pension scheme, bereavement leave, and managers who are available to you… plus a day off for your birthday!

Interviews will be held in Newhaven.

Closing date: 5pm on Sunday 27th September 2026

1st stage interviews: Wednesday 7th October 2026 / 2nd stage interviews: Wednesday 14th October 2026

You may think that you’re not a 100% match to what we’re looking for, but we recognise that some skills and experience may be transferable rather than an exact match.If you’re unsure about whether to apply, please do contact the HR team and we would be happy to arrange an informal discussion with the CEO or HRD.

SCDA includes: Employability; Community Advice and Wellbeing; Community Development & Health

Registered Charity Number: 1094905

Company Limited by Guarantee: 3387617

Turn2us is a national charity tackling financial insecurity and its structural causes. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

About the role

As Senior Partnerships Officer, you’ll help us build and support relationships with organisations that use and embed Turn2us tools and information within their own user journeys like Independent Age, GMCA, Christians Against Poverty and Trussell. You’ll work closely with the Strategic Partnerships Manager to both identify new partners and support existing partners, helping them get the most from working with us. You’ll also make sure they have the information, skills and support they need.

You’ll be a key contact for our partnership network and will also help us keep our CRM/database records up to date. By listening to partners and sharing what you learn with colleagues across Turn2us, you’ll help us improve our partnership offer and make it easier for more people experiencing financial insecurity to access support.

About you

You’ll be a confident communicator and relationship builder, with experience of working with partners or external stakeholders in the charity or public sector. You’ll be comfortable organising and facilitating meetings and workshops, both online and in person, and able to manage a busy workload with competing priorities.

You’ll also be confident using CRM or database systems and keeping information accurate and up to date. A good understanding of GDPR and data sharing is important, as is being comfortable working or learning how to work with video, newsletters and different digital products like Google Analytics or Mailchimp. We’re looking for someone who is practical, approachable and collaborative, and who cares about building strong partnerships that help people experiencing financial insecurity get the support they need.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 1 day a week.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 1st October 2026 at 23:59PM

Interview date: 13th October 2026

The Biochemical Society promotes the future of molecular biosciences, facilitating the sharing of expertise, supporting the advancement of biochemistry and molecular biology, and raising the awareness of their importance in addressing societal grand challenges.

We are seeking a Governance and EDI Officer, on an 12-month Fixed Term Contract, to support the Governance and EDI team.

The Governance and EDI Officer will work closely with Trustees, the Senior Leadership Team, and other key stakeholders (both internal and external) to help deliver the calendar of governance committee, board and panel meetings ensuring adherence to pre-defined service standards and ensuring that all discussions, decisions and follow-on actions are recorded, communicated and actioned as appropriate, alongside supporting team members with EDI initiatives, including the Society’s EDI Community, the 2026 online EDI Symposium, Society involvement in the 2027 Minoritised Life Scientists Future Forum and organisational mentoring schemes.

The post-holder will support with administration and management for various Committees by compiling and preparing agendas and associated papers before each meeting, preparing Chair Notes and producing accurate minutes of meeting within the agreed timelines. You will also act as a liaison between the Society/PPL and Committee members on practical and logistical matters, such as supporting with expenses, as required.

The role will provide administrative support for the Nominations process and success planning, including Committee Chair, Trustee and Director inductions, along with drafting and reviewing policy documents and terms of reference. In addition, providing support on EDI initiatives with the wider team on the EDI Toolkit management.

Suitable candidates will have experience in Committee work, with excellent verbal and written communication skills and the ability to build and maintain positive relationships with a variety of stakeholders. The successful candidate will also be able to present information in a concise report format, with strong attention to detail, while being able to work flexibly to manage competing demands as required.

For more information about the organisation, please visit our website.

Here is some information on our Benefits package.

Closing date: 11th September 2026

Only shortlisted candidates will be contacted.

Please note that this role is home-based and as such interviews will be virtual.

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

Please send a CV and covering letter. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.

The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

At The National Lottery Community Fund (The Fund), we are driven by our strategy ‘It starts with community’ and its four community-led missions, as well as our commitment to tackling poverty, discrimination and disadvantage through an equity-based approach. 

This is an exciting opportunity to join the UK Portfolio at an ambitious moment of shaping the next phase of our strategy. We are looking for four Funding Officers (2x 12 month FTC, 1 x FTC until March 2027 and 1x FTC until July 2027) to join us and form part of a team of around 40 in total. 

The UK Portfolio supports the ambitions and potential of communities across the UK.  We focus on scaling projects with a UK-wide benefit, through significant investments and partnerships, which enable systems-level change for communities. Our funding is intended to complement the work of other country portfolios: England, Northern Ireland, Scotland and Wales. 

Our Funding Officers are at the core of what we do in the UK Portfolio as we continue to develop in response to our strategy. Our team is spread across the UK, and we're looking for people from a variety of locations within the UK. 

Our current work includes: 

• TheUK Fund: offers long term funding to support organisations to scale proven work and approaches against two main themes: connected communities and youth voice. Funded projects consistently focus on systems change, community power and voice. 

• Climate Action Fund: supports UK-wide ambitious, partnership-led approaches to climate and environmental challenges, bringing together organisations to deliver long-term change at scale.

• Working in partnership with others: Examples include Communities for Children, focused on tackling child poverty, Together for Families, supporting early intervention for children and families. We are also developing new areas of work that explore the opportunities and implications of emerging technologies including artificial intelligence. 

Role Expectations 

Funding officers help amazing things to happen in communities. They play a vital role in ensuring we provide excellent service to communities all over the UK.

You will support organisations through the grant making process and use your knowledge and experience to make evidence informed judgements. You’ll manage key relationships with grant holders, responding to their needs, providing advice and considered feedback and be willing to have challenging but constructive conversations. 

You’ll be a great team player and play an active role in ensuring the effective running of team meetings. 

As a Funding Officer you will:  

• Support enquirers, applicants and grant holders through our funding processes, assessing and managing a caseload of applications and grants of varying value and complexity. 
• Build and maintain relationships with stakeholders at different levels, including project visits and external events. 
• Produce and present clear reports which reflect sound judgement, sector knowledge and understanding of the Fund’s strategy, missions and policies 
• Identify, and manage risk, supporting organisations to deliver their projects and measure their impact. 
• Ensure our data is maintained, accurate and of high quality 
• Ensure  grant management and assessment contribute meaningfully to the Fund’s learning and impact.
• Demonstrate a commitment to, and ability to build understanding of the Fund’s ambition as an environmentally regenerative funder. 
• Contribute to projects including programme development, our equity based approach to funding, impact, continuous improvement and Fund wide initiatives. 

Skills & Requirements

You will use your critical thinking skills, curiosity, interest and understanding of our community-led missions to support and inform your approach to assessment and grant management. 

You’ll be joining a dynamic and welcoming geographically dispersed team, working with impactful and fascinating projects that are responding to and addressing a wide range of topics across the Fund’s four community-led missions.

We are looking for talented and proactive team players from a wide range of backgrounds, cultures and experiences who share our values and are passionate about making a difference through our funding.  

Whatever your background, the role would suit people who:  

• are passionate about achieving social change and have a strong commitment to equity, diversity and inclusion.
• have skills and experience in presentation and report writing and basic accounting and budget management.
• can apply their research, data gathering, insight and critical analysis skills to learn quickly about a range of themes and issues. 
• can absorb a wide range of information and evidence and present it to others in a clear and concise manner. 
• can work flexibly at pace and to tight deadlines, using their initiative to manage their time working comfortably with competing priorities and deadlines. 
• are adept at building and maintaining relationships with people from a range of backgrounds and experiences.
• are strong team players committed to sharing learning with their colleagues and the wider Fund to improve our processes and practices. 
• are comfortable working with an online and geographically dispersed team.
• are comfortable learning and working with different systems and data.

You’ll report to one of our Portfolio Managers and work with other Funding Officers across different areas of the team.

The role requires occasional (once a month) travel across the UK to observe and critically analyse the work of applicants and grant holders.  

Interview details:

• Date:  W/C 12/10/2026 

• Format: Online – MS Teams 

• Location: UK-Wide 

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester and Newcastle. 

For an informal discussion about the role, please contact us.

To ask any questions, please email us.

How to apply: 

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application. 

Essential Criteria: 

• Sector insight: Knowledge and understanding of the voluntary sector and communities across the UK and a well-developed appreciation of how they can respond to our strategy and missions.   

• Communication skills: Strong listening, written and verbal communication skills including report writing and with the ability to communicate complex ideas in an engaging and clear manner, tailored to different audiences.  

• Analytical skills: Ability to absorb a wide range of information and evidence to reach judgement-based recommendations with confidence, offering appropriate challenge and managing risk throughout the grant making lifecycle.  

• Organisational skills: Ability to plan and manage a caseload of assessments and grant management, balancing competing priorities and deadlines and demonstrating strong organisation and prioritisation skills.

• Relational skills: Ability to build and maintain effective, collaborative relationships with colleagues, customers and stakeholders.   

• Equity, Diversity and Inclusion: A strong understanding of our vision, our commitmentand our funding products - and the ability to apply this throughout the grant making lifecycle.  

Desirable Criteria: 

• Continuous improvement: A learning mindset and curiosity about our work with the ability to identify opportunities for learning and improvement across the team and wider directorate through proactive problem-solving and continuous improvement.  

• Data and finance: Ability to understand and assess data and financial information including business plans and accounts, and present this in an accessible way.  

Equity, Diversity and Inclusion 

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

The Diocese of Leicester is committed to reducing the overall diocesan Carbon emissions by 2030; aiming to reduce the emissions from energy consumption year on year and to incorporate sustainable working practices across all of our operations.
Are you passionate about sustainability and supporting churches to be open for future generations? We are looking for somebody relational, committed to carbon reduction and adaptable to be our Net Zero Carbon Programme Officer to work with our parishes and their communities, helping to reduce their carbon footprint and ensure church buildings remain sustainable as a place of worship and a resource for the local community.

This is a new fixed-term post made possible by a grant from of The Church of England through their Net Zero Carbon Capacity Building Programme.

In this rewarding role, you will:

• develop positive relationships with key stakeholders within the Diocese, in particular with Parochial Church Councils supporting them in making informed and planned decisions to reduce carbon emissions in their churches and church halls 
• play a key part in enabling the delivery of the NZC targets within Diocesan Environmental Programme (2026-29), by data collection, analysis, reporting, and contributing to setting the annual targets for the programme.
• contribute to delivering communications, training, advice and education needed to progress towards reaching Net Zero Carbon.

What we are looking for

• A relevant degree, equivalent qualifications or relevant experience
• Practical experience and/or knowledge in managing buildings, with a focus on sustainability.
• An understanding of and commitment to working with churches and halls with a range of building construction types to improve their energy efficiency and work towards Net Zero Carbon. 
• Knowledgeable and passionate about environmental issues and climate change.
• Understanding of and confidence working with numerical & technical data. 
• Experience in successful problem solving and project management 
• Excellent skills in interpersonal relationships, negotiation and written and visual communication and presentation
• The capacity to build relationships with colleagues, parish clergy and volunteers, and other stakeholders in the diocese to engage them in working towards Net Zero Carbon for church-owned buildings
• The capacity to work and make decisions independently.
• Good IT skills, including use of Microsoft Office and databases.
• Ability to travel regularly across the Diocese and work flexibly, including occasional evenings and weekends.
• Sympathy with and commitment to the values and mission of the Church of England and the Diocese of Leicester.
• Desirable
• Experience of working with heritage or listed buildings
• Building services professional, relevant degree or professional qualification/s in heritage management, sustainability or project management
• Knowledge of Church of England legislation applicable to Church Buildings

Why Join Us?

• Be part of a new area of work within a collaborative and experienced team.
• Hybrid working with a Leicester office base 
• An opportunity to work with a variety of different communities across Leicestershire, each with its own needs.
• Make a tangible difference to local communities and to caring for and sustaining the environment through supporting the reduction of carbon emissions.
• Generous pension (10% employer contribution) and annual leave (25 days plus bank holidays).
• Opportunities for training, development and professional growth.

For an informal conversation about the role see contact details in general info document.

Closing Date:             Sunday 20th September

Shortlisting date:    Wednesday 23rd September

Interview Date:          Thursday 8th October 

We particularly welcome applications from UK Minority Ethnic / Global Majority Heritage candidates, who are currently underrepresented in our organisation.

The Diocese of Leicester, part of the Church of England, is committed to the safeguarding, care and nurture of everyone within our church community. We follow the Church of England’s Safeguarding Policies and relevant statutory guidance. We believe that safeguarding is everybody’s business.

This post is subject to a Basic DBS check and proof of right to work in the UK. The Diocese is unable to offer a Certificate of Sponsorship.

Job Title – Education Officer - Children & Young People

Reports to – Director of Financial Education

Working Hours – We welcome applications from candidates looking to work part-time or full-time (up to 37.5 hours per week)

Location – London - Clapham / Hybrid working (minimum 40% of working time in the office)

About Us

For over 30 years, The Money Charity has been the UK's Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.

We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.

We also work to promote Financial Wellbeing in the UK by working with the financial services industry to improve practices and outcomes for their consumers, and by influencing policy-makers, media, industry and public attitudes.

We are a small, passionate team with a big reach and an open mind, committed to quality, accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration.

About the Role

Each year, we reach around 35,000 children and young people through the delivery of our Financial Education Money Workshops in schools, colleges and community groups across the UK. The Workshops are interactive, engaging and relevant, covering topics including budgeting, saving, borrowing, insurance, uni money and much more. Children and young people love having the chance to talk about money, ask questions and think about what they are going to do with theirs!

We are looking to recruit a member of staff to help carry out the day-to-day management of the Workshop content, resources and delivery through our freelance trainer network, as well as deliver some Workshops directly to children and young people themselves. The applicant will play a pivotal role in ensuring The Money Charity’s Financial Education work is carried out efficiently and to the best standards, with opportunity for in-role development and professional growth. 

We are looking for somebody with the drive and initiative to take this area of work forward as we seek to grow our delivery levels and reach in 2027 and 2028. The applicant should have fantastic presentational skills, enjoy being creative, and be confident in a classroom environment. They should have excellent interpersonal skills and be able to develop relationships with a range of stakeholders. We are looking for someone with enthusiasm for providing children and young people with life skills, as well as supporting the charity’s aims and objectives. The applicant must be able to work under pressure, deliver tasks to an agreed timescale and have the ability to manage their own workload, as well as working as part of our small, supportive team.

This varied role will provide an excellent opportunity for the applicant to influence and deliver our flagship, evidence-based programme with national reach, whilst also being able to enjoy the buzz of being in the classroom regularly themselves.

Closing Date – 11:30pm, Monday 14 September 2026

Interviews – First-round interviews will be held virtually on 17 and 22 September.

Start Date – We are looking for the successful candidate to start as soon as possible following the recruitment process.

Please visit our website for the full job description including the key responsibilities, person specification, benefits and application details.

Role Purpose 

The Chief Executive Officer will provide strategic, operational and values-led leadership for Home-Start Norfolk, ensuring the charity delivers its mission, supports its families effectively and remains financially sustainable. Working closely with the Board of Trustees, the CEO will lead the organisation’s strategy, people, services, partnerships, governance, income generation and volunteer strategy, while acting as an ambassador for the charity and its work. 

Key Responsibilities 

Strategic Leadership 

• Lead the development and delivery of the charity’s strategic plan in partnership with the Board of Trustees. 

• Translate the charity’s vision, mission and values into clear priorities, measurable objectives and effective operational plans. 

• Identify opportunities for growth, innovation, collaboration and improved impact. 

• Ensure services and activities remain responsive to beneficiary needs and changing external circumstances. 

Governance, Compliance and Risk 

• Support the Board of Trustees to fulfil its governance responsibilities through clear reporting, sound advice and timely information. 

• Ensure the charity complies with charity law, company law where applicable, employment law, fundraising regulation, data protection requirements, safeguarding duties and all relevant regulatory obligations. 

• Maintain a robust approach to risk management, internal controls, policies and procedures. 

• Promote transparency, accountability and ethical decision-making across the organisation. 

Financial Leadership and Income Generation 

• Provide overall leadership for financial planning, budgeting, forecasting and long-term sustainability. 

• Work with trustees and senior colleagues to ensure resources are used effectively and in line with charitable objectives. 

• Lead the development of a diverse and resilient income strategy, including grants, trusts and foundations, individual giving, corporate partnerships, contracts and other appropriate income streams. 

• Maintain strong relationships with funders, commissioners, donors and supporters, ensuring excellent stewardship and reporting. 

Service Delivery, Quality and Impact 

• Ensure the charity delivers high-quality, safe and effective services that achieve positive outcomes for families. 

• Embed continuous improvement, evidence-based practice and meaningful beneficiary involvement. 

• Oversee monitoring, evaluation and impact reporting to demonstrate the value and effectiveness of the charity’s work. 

• Champion safeguarding, inclusion, accessibility and dignity in all areas of service delivery. 

• Comply with Home-Start UK’s Quality Audit Policies and Process, to ensure the charity maintains a high standard of quality assurance. 

People, Culture and Organisational Development 

• Lead, support and develop the senior leadership team and staff, creating a positive, inclusive and high-performing culture. 

• Ensure the charity has the right structures, systems, skills and capacity to deliver its strategy. 

• Promote wellbeing, learning, accountability and collaboration across the organisation. 

• Ensure effective HR, performance management and recruitment practices are in place. 

Volunteer Leadership 

• Provide strategic leadership for the development and delivery of the charity’s volunteer strategy, ensuring it supports organisational priorities and beneficiary needs. 

• Oversee effective volunteer recruitment, induction, training, supervision, support, retention and recognition. 

• Ensure volunteers are valued, well-supported, appropriately deployed and able to contribute safely and confidently to the charity’s work. 

• Develop a sustainable volunteer workforce plan, identifying current and future volunteer capacity, skills and support requirements. 

• Promote a positive volunteering culture that reflects the charity’s values and strengthens engagement, inclusion and community connection. 

External Relations, Partnerships and Advocacy 

• Act as the public face and senior ambassador for the charity, representing it with credibility and confidence. 

• Build and maintain strong relationships with beneficiaries, partners, funders, commissioners, local communities, statutory bodies and sector networks. 

• Raise the charity’s profile and influence through effective communications, thought leadership and advocacy. 

• Promote collaboration and partnership working to extend reach, improve outcomes and strengthen sustainability.