Information and advice officer jobs
Senior Enquiry Service Officer
Salary: £21,131 pro rata; (FTE £35,218)
Letchworth Garden City/ home working (hybrid)
Part time (21 hours a week)
15 months fixed term (Maternity cover)
Flexible working considered
Are you a warm and professional person keen to support people dealing with complex health issues? Do you have some experience with MS or other long-term conditions? We have the perfect role for you!
Join our friendly team
We are looking for someone with strong customer service skills, who will be responsible, professional and kind. Ideally you will have some experience in helpline delivery or customer service but for the right person, flexibility and a willingness to learn are just as important. We encourage you to apply, even if you feel you may not meet all the criteria listed.
Our charity
The MS Trust is a UK charity which is here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after that.
The role
You will be providing information and signposting to people who contact the MS Trust Helpline by phone, email and social media. You will need to maintain an up-to-date knowledge of MS and will receive training and resources to help you. You’ll need to complete enquiry records to a high level of accuracy and treat personal and sensitive data securely, in line with our GDPR and Data Protection policies.
What we can offer
· 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days.
· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.
· Death in Service benefit.
· Enhanced maternity, paternity and adoption pay.
· Sick pay.
· Hybrid working.
· Employee Assistance Programme
· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.
· Learning and development policy to develop all staff.
· Cycle to work scheme, Volunteering Day and Season ticket loans.
To find out more and apply
Please visit our website to download a job pack and application form (CVs will not be considered).
As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.
Closing date: Midnight, 3rd October.
First Interviews: 8th October
To provide trusted information. Secure the future of MS specialist services in the UK. Improve the understanding of the needs of people living with MS
The client requests no contact from agencies or media sales.
We’re Hiring: Chief Executive Officer
Salary: £75,000 – £80,000 + pension
Location: Northamptonshire (flexible, with min. 3 days on-site)
Closing date: 5pm, Friday 3rd October 2025
Age UK Northamptonshire is looking for a dynamic Chief Executive Officer to lead us into our next chapter.
We are the leading local charity supporting older people across the county—providing advice, companionship, and essential services to 18,000+ people every year.
As our long-serving CEO retires, we need an inspiring, strategic leader who can:
✅ Champion older people as a trusted advocate and spokesperson
✅ Lead a dedicated team of 140+ staff and 260+ volunteers
✅ Strengthen partnerships and income streams to ensure sustainability
✅ Build on our proud history while driving innovation and growth
About You
You’ll bring:
- Proven senior leadership experience in a complex organisation
- Strong financial and strategic planning skills
- Excellent communication and influencing abilities
- Integrity, energy, and resilience to lead by example
Knowledge of the voluntary sector, health, social care, or issues affecting older people is highly desirable.
Interviews take place in October. If you have any questions then please use the above email.
Be the voice for older people in Northamptonshire. Lead us into the future.
Please note that applications must include both a CV (maximum 3 pages) and a written supporting statement (maximum 1000 words) addressing the person specification and your motivation for joining us. Applications submitted without a supporting statement will not be considered.
We kindly ask all candidates to ensure their application includes both documents before submission.
Our vision and mission statement Age UK Northamptonshire cares for older people. We help them to make the best of life and to have a secure and dign

Executive Director of Brand, Marketing & Fundraising
Location: Any Crisis office across Great Britain, hybrid working with weekly meetings in London
Salary: £120,000 per annum
Contract: Permanent
At Crisis, we believe that homelessness should not exist, and together we can end it. Our bold 10-year strategy is already driving change but with homelessness rising and funding challenges increasing, we know we must think differently, act courageously, and inspire more people to join us.
We’re looking for an exceptional leader to shape the future of our brand, marketing and fundraising. This is a chance to combine creativity, strategy and purpose, ensuring that our voice is heard, our supporters feel deeply connected, and our income grows to meet the scale of our ambition.
What you’ll do
As Executive Director of Brand, Marketing & Fundraising, you will:
- Provide inspirational leadership to a talented directorate and play a vital role as part of our Senior Leadership Team, reporting directly to the CEO.
- Lead the development of a multi-year fundraising plan that drives sustainable, diverse income and enables Crisis to scale its life-changing work — including our new ambition of direct housing delivery.
- Refresh and strengthen the Crisis brand, building awareness, trust and influence across Great Britain.
- Grow a thriving community of supporters, partners and advocates who stand with us to end homelessness.
- Personally steward high-value relationships and inspire others across the organisation to embrace fundraising and engagement as a shared responsibility.
Who you are
We’re looking for someone who combines vision with action — a leader who brings both strategic insight and personal passion. You will have:
- A strong track record of leading fundraising and supporter engagement at scale, with experience delivering significant income growth.
- Proven success in enhancing a brand to deliver organisational priorities.
- Expertise in strategic marketing, audience engagement, digital innovation and integrated campaigns.
- Experience as part of a senior leadership team, working collaboratively and influencing at Board level.
- Commitment to equity, inclusion and co-production, ensuring that the voices of people with lived experience of homelessness inform our work.
- An inspirational leadership style that motivates, empowers and unlocks potential across teams.
Above all you want to be part of a movement of change-makers determined to end homelessness in our time.
Ready to Learn More?
Click below to view our full Candidate Pack for everything you need to know – including how to apply.
Closing date: Wednesday 15th October, 9am
Thank you for taking an interest in applying for this role at Imperial Health Charity.
As the Volunteering Officer (Employability) for Imperial Health Charity, you will work in partnership with our NHS Trust to utilise opportunities through volunteering to enhance
the employability prospects of people living in the local community.
You will provide the administrative backbone of the team, ensuring that everything is well
organised and coordinated to provide the best possible experience for everyone who engages with us. Day to day you will manage systems which support how we work and relationships with people, establishing links with volunteers, hospital staff and contacts from within our local communities.
You will work with the Volunteering Manager as a team to ensure that our volunteering opportunities provide mutual benefit to the volunteer and to our beneficiaries.
We fund better hospital buildings and facilities, pioneering research and advanced medical equipment.




The client requests no contact from agencies or media sales.
Harrogate Neighbours (HNHA) exists to support and improve the lives of elderly and vulnerable people across the region, transforming lives and empowering the community on a daily basis! With over 50 years of experience, they provide a vast range of services ranging from meals on wheels in the community to residential care (at their homes in Starbeck and Boroughbridge). The charity’s values focus on compassion, accountability, respect and excellence, and the incredible staff team deliver an uncompromised standard of care to all.
Following a hugely successful restructure we are recruiting 2 pivotal new roles into this life affirming organisation and are looking for passionate and talented individuals able to take on the challenge of leading the charity through this exciting next phase.
Are you a financial strategic leader with experience across governance, IT and compliance? We would love to hear from you!
The Role
The Director of Finance, IT & Compliance will be accountable for ensuring there is robust financial planning, compliance, and risk management throughout the organisation. Duties will include:
- Providing strategic advice, guidance and constructive challenge to the CEO, Board and associated committees on all issues related to financial matters.
- Providing robust financial due diligence and producing accurate and timely internal financial reports to support decision-making.
- Ensuring IT services are robust, compliant and futureproofed.
- Acting as Data Protection Officer (DPO) for the organisation.
- Collaborating with the CEO and Board to develop and implement strategies for diversifying income streams.
The Person
We are looking for an ACCA, ACA, or CIMA qualified accountant with significant experience operating in a senior financial position. With extensive experience in managing budgets, audits, and financial reporting, you should also have the ability to oversee, improve and implement financial systems, policies, and processes. Although charity or housing sector experience would be advantageous, we are also happy to look at people wanting to gain experience in this area providing they have knowledge of UK financial regulations, charity governance and compliance within housing providers.
This is a leadership role so we are looking for a strong strategic thinker, someone inspiring, and a person who can lead the team and foster a culture of collaboration and excellence. Passion for the cause is key – we are looking for an individual who will rise to the challenge of ensuring HNHA continues to change lives across the region.
Why HNHA?
Not only does HNHA care deeply for the people it serves in the community, but it also provides a wonderfully supportive working culture. Spending even a short time at the residential homes, or with the staff team, shows you what a special place this truly is. Following a successful restructure, this is a hugely exciting time to join the charity as they embark on the next phase of their journey. Benefits include:
- Health insurance from WPA
- 3 X Life cover with company pension
- Paid massages
- 1-to-1 Support Sessions: Fully paid and tailored for your personal growth.
- Long Service Awards: Celebrate milestones with rewards.
- Annual staff awards evening
- Events for Staff & Families: Regular gatherings to foster connection and fun.
- Access to Blue Light card
- Free on-site car park
- · Free meals on shift as well as tea, coffee and water
- · Nearby station and buses for commuting.
The role will be hybrid with the option to work flexibly from home and The Cuttings, in Harrogate. To express your interest, or find out more, please apply directly or contact the team below. Please note that 1st stage interviews will be held on the 7th / 8th October and 2nd stage on Tuesday 14th October 2025.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen, Charlie or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Opportunity: Skills and Employment Support Officer
Organisation: Gypsies & Travellers Wales
Salary: £25,975 (pro rata)
Hours: 22.5 hours per week (days flexible, must include Thursday & Friday, can be worked across 3–5 days)
Location: South East Wales (with mainly community and office based work)
Gypsies & Travellers Wales is seeking a Skills and Employment Support Officer to work alongside Gypsy and Traveller communities to strengthen skills, build confidence, and expand opportunities in employment, training, volunteering, and further education.
Key responsibilities include:
-
Providing one-to-one and group support tailored to people’s individual goals.
-
Running skills-based sessions such as driving theory, literacy, sewing, and other classes identified by the community.
-
Offering wellbeing and in-work support, including advice on benefits.
-
Collaborating with training providers and employment agencies to make opportunities more accessible and inclusive.
-
Supporting community-led approaches, ensuring services reflect and build on people’s own strengths and priorities.
-
Representing the needs and aspirations of Gypsy and Traveller communities in local forums and contributing to policy development.
We are lookng for someone with:
✔ At least 2 years’ experience in a relevant field (training, advice, youth work, employment support).
✔ Strong communication skills and the ability to build trust with excluded communities.
✔ Experience of planning and facilitating group sessions.
✔ Understanding of the barriers Gypsies and Travellers face in employment, education, and training.
Closing date: 30th September 2025 (we may close early if sufficient interest is received).
The client requests no contact from agencies or media sales.
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.
Our benefits include:
- Excellent pension scheme (up to 12% employer contribution)
- Private medical insurance, life assurance, dental insurance, healthcare cash plan (via salary sacrifice), eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Floating bank holidays (choose where to take your bank holidays throughout the year)
- Generous annual leave (starting at 25 days)
- Flexible working arrangements and much more!
The Role
What will I be doing?
As Project Officer, Physics Workforce, you’ll be part of the Education and Workforce team, supporting our mission to build a strong, diverse physics workforce for the future. Your work will help identify and address the skills needs of physics-powered sectors and highlight the vital role physics skills play in our economy.
You’ll support the delivery of projects, research and evidence-building activities that influence education, skills policy and practice, working closely colleagues across the organisation, members and other external stakeholders.
Projects you may work on include:
- Supporting research to map skills gaps in physics-powered industries
- Coordinating stakeholder networks across education, skills, higher education, and business sectors
- Helping to design and deliver events, research launches, and campaigns that drive engagement and impact
- Supporting the management of project processes including contracts, tenders, budgets and reporting
Who will I work with?
- Manager, Physics Workforce
- Colleagues across Education and Workforce, Policy, Communications, EDI, Public Engagement, and Membership
- Members, employers, education providers, and other key stakeholders in education, skills, and business.
What skills and experience do I need?
Essential criteria
- Experience working in an education or skills policy/strategy environment (STEM focus desirable, but not essential)
- Strong project management and administrative skills, with the ability to manage multiple projects
- Skilled in data collection, analysis and presenting research findings for different audiences
- Excellent relationship-building skills with internal and external stakeholders
- Strong communication skills – written, verbal and presentation
- Team player, proactive and highly organised
Nice to have
- Knowledge of STEM/physics education or workforce development issues
- A recognised project management qualification (e.g. APM, City & Guilds, Pitman)
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!
Application
Alongside your CV, please ensure you include a cover letter stating how you meet the person specification.
How will I be working?
The Institute of Physics is an inclusive employer, and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work.
Why should I want to work at the IOP?
The IOP is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.
To apply for this role please click the link below, best of luck with your applications!
We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.
We strive to make physics accessible to people from all backgrounds.



The client requests no contact from agencies or media sales.
The Bone Cancer Research Trust is excited to offer this opportunity to join our team as a Support Officer. You will help deliver and develop our support service for patients, families, and friends affected by primary bone cancer. Acting as a first point of contact for those in need, you will provide empathetic and professional support and guidance while ensuring the service runs smoothly.
We’re looking for an organised and proactive individual with excellent communication skills and the ability to manage multiple priorities.
Working closely with the Support Service Development Manager, you will organise and facilitate virtual and in-person support groups, process patient support grants, and distribute our health information resources in a timely and accurate manner.
While experience in a charity support setting is desirable, we welcome applicants with transferable skills who can support vulnerable people - ensuring that no one faces primary bone cancer alone.
To apply please see attached job pack, application form and equality & diversity monitoring form. Please apply by 12pm Thursday 18th September.
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an innovative Microsoft Dynamics 365 CRM professional who wishes to be a valued member of a busy and friendly fundraising team, taking responsibility for the management of the charity’s future Dynamics 365 CRM?
The charity is currently in the discovery phase of its CRM project, to deliver its future Dynamics 365 CRM. The new Dynamics 365 CRM will be at the heart of the charity’s success, to deliver excellent supporter data quality for its fundraising and communication campaigns to supporters.
Reporting to the Director of Fundraising, and collaborating closely with the Head of IT, CRM Project Manager and Data Analyst, the CRM Manager shall be a vital and visible role, fundamental to the charity’s fundraising success, to further its vision of a world where every horse is treated with respect, compassion and understanding.
Through your proven Dynamics 365 CRM skills and experience, you will also lead on the charity’s CRM business processes and data quality, collaborating with fundraising, communications, IT and finance stakeholders, colleagues and third-party suppliers.
If you want to make real and positive difference to a leading charity’s fundraising and campaigns success, through your professional Microsoft Dynamics 365 CRM management skills and experience, then we’d love you to apply.
This position is based remotely. But you must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation. You will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
For an informal chat about this role please reach out to us and ask for Peter.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thrombosis UK is a small charity with big ambitions. We are the charity in the UK committed to saving lives and improving the quality of life for those affected by blood clots.
Key Responsibilities:
- To be the first point of contact for those requiring support, information and signposting with regards to VTE
- Answering enquiries across all channels (including those via the chat on our Facebook pages and “Let’s Talk Clots” app) in a supportive and timely manner
- Building and maintaining strong relationships with a range of stakeholders including patients, carers, and medical professionals
- Facilitating online meetings and focus groups between those with lived experience of VTE and selected research partners
- Accurately recording contact information on a central database
- Contributing to the development/updating of TUK’s information materials, to reflect current guidelines and medical advances
- Ensure accessibility of patient information materials
- Providing support at TUK events, and wider initiatives such as National Thrombosis Week and World Thrombosis Day
- Contributing to the development of TUK’s community engagement activities
- Preparing a monthly overview of community engagement for the CEO
The client requests no contact from agencies or media sales.
Location: Hybrid – Warwick/Leamington Spa office (min. 3 days/week), remote up to 2 days/week
Salary: £74,000 – £78,000 (depending on experience)
Hours: Full-time, 37.5 hours per week
Reporting to: Chair of Board of Trustees
About SOS – Silence of Suicide
Founded in 2015 by Michael and Yvette Mansfield, SOS Silence of Suicide exists to break the silence around mental health and suicide. Initially a peer-support group, SOS is now a growing charity offering multi-channel support services via a national helpline, mobile hubs, and in-person outreach. With around 45 staff and volunteers, SOS is poised for further expansion and impact and is seeking a strategic and compassionate CEO to lead us through the next exciting phase of development.
The Role
The Chief Executive Officer will lead SOS’s strategic direction, operations, partnerships and fundraising. This includes shaping long-term sustainability, developing our team and enhancing our voice in national conversations centered around suicide prevention and mental health.
Key Responsibilities
· Lead and manage the Senior Leadership Teams
· Deliver and grow SOS’s core services – helpline, hubs and outreach – ensuring high-quality, accessible support.
· Develop and implement a sustainable income generation strategy in collaboration with fundraising staff.
· Ensure sound financial management, working with bookkeepers, auditors and the Board to meet compliance needs.
· Support trustees with good governance and maintain full legal and regulatory compliance, including safeguarding.
· Represent SOS to external stakeholders including NHS, government, press and funders.
· Oversee impact reporting, evaluation and quality improvement across all service areas.
· Champion SOS’s mission, values and voice on suicide prevention, stigma reduction and mental health awareness.
About You
We are seeking a strategic leader who is hands-on, collaborative and emotionally intelligent. The ideal candidate will bring the following:
· Proven experience in charity leadership and team management, ideally in a growth phase.
· Strong understanding of mental health or suicide prevention – lived or professional experience welcomed.
· Track record in strategic planning, income generation and stakeholder engagement.
· Experience of developing services, managing volunteers, and fostering inclusive culture.
· Sound knowledge of charity governance, safeguarding, finance and HR best practice.
· Excellent interpersonal, written and verbal communication skills.
· Comfortable with hybrid working, frequent travel and engaging with emotionally complex topics.
SOS is committed to equality, diversity and inclusion. We welcome applications from all backgrounds and lived experiences. The successful candidate will be required to undergo a DBS check.
Timetable for interviews
Shortlisted candidates will be notified w/c 29th Sept with formal Interviews to be held 6th/7th October 2025 in the Warwickshire area.
Addendum: Person Specification
Communication & Interpersonal
· Excellent interpersonal skills with the ability to build strong relationships across staff, volunteers, partners and service users. (Essential)
· Strong verbal and written communication skills. (Essential)
· Diplomatic, professional and emotionally intelligent. (Essential)
· Able to work both independently and collaboratively; confident engaging with a wide range of stakeholders. (Essential)
Fundraising & Partnerships
· Proven track record in fundraising strategy, including grant applications, donor engagement and community fundraising. (Essential)
· Provide strategic oversight of the charity’s communications—ensuring the website, social media and printed materials are used effectively and creatively. (Essential)
· Develop a mental health training and awareness service that advances SOS’s mission. (Essential)
Leadership & Management
· Proven experience delivering programmes and activities within the charity sector. (Essential)
· Proven ability to lead and line manage staff within a dispersed team and varied working patterns. (Essential)
· Experience of managing volunteers and supporting their ongoing development. (Essential)
· Ability to work under pressure and respond flexibly in a fast-paced environment. (Essential)
· Proactive and highly organised, with strong time management skills. (Essential)
· Strong attention to detail, with the ability to prioritise, delegate effectively and meet deadlines. (Essential)
Mental Health & Values
· Strong understanding of mental health and suicide prevention, ideally with lived experience. (Essential)
· Commitment to promoting equality, diversity and inclusion internally and externally. (Essential)
· Demonstrated commitment to safeguarding, with experience in policies and processes to protect vulnerable adults. (Essential)
· Clear commitment to the aims and mission of SOS Silence of Suicide. (Essential)
· Empathetic listener with the ability to engage non-judgementally. (Desirable)
Strategy & Governance
· Demonstrated success in developing and implementing strategic plans, preferably in a charity context. (Essential)
· Experience of designing and building effective organisational structures to support growth, including operating in a ‘start-up’ environment. (Essential)
· Sound knowledge of charity governance and compliance, including engagement with trustee boards. (Essential)
· Ability to develop and implement new organisational processes and frameworks. (Desirable)
Technical Skills & Other
· Proficient in Microsoft 365 and OneDrive, including Teams, Word, Outlook and Excel. (Essential)
· Degree or equivalent experience in a relevant field. (Essential)
· Willingness to work outside of standard hours, including evenings and weekends when required. (Essential)
· Living within one hour of the Warwickshire office, with access to a vehicle for business use. (Desirable)
Your CV and covering letter (max 2 pages) should outline your interest and suitability for the role by 23.59hrs on 21st September 2025.
Since our concept in 2015, our core aim remains the same - to reduce shame, stigma and silence around poor emotional health and suicide
The client requests no contact from agencies or media sales.
Lead change. Tackle poverty. Build community.
East Durham Trust is looking for a visionary and dynamic Chief Executive Officer to lead our organisation into the next chapter.
We are the flagship voluntary and community sector organisation for East Durham – one of the UK’s most disadvantaged communities – and we exist to fight poverty, support vulnerable people, and empower local residents to thrive.
In 2025, our work spans:
- Crisis Support Services – providing emergency food and energy support and tackling the root causes of poverty.
- Information, Advice, and Guidance Services – including community-based advice support and the East Durham Debt centre working in collaborative community and VCSE partnerships
- Community Energy Initiatives – including PowerED (Power East Durham), Horden Heat and Energising East Durham, a 5-year programme driving forward local renewable energy solutions and fuel poverty reduction.
- No More Nowt – an Arts Council England funded programme bringing cultural opportunities to local people.
- Volunteering and Social Action Programmes – engaging and supporting a network of volunteers to strengthen local communities. Including a range of community-based services and opportunities.
- Community House – providing managed workspace, community hub facilities, and hosting co-located partner organisations.
- Other targeted projects funded by national, regional, and local funders.
About the role
As CEO, you’ll provide strategic leadership and vision, ensuring the Trust remains financially sustainable, digitally equipped, and impactful in addressing the challenges our communities face.
You will:
- Inspire and lead our staff and volunteers.
- Drive forward income generation and financial stability (we use Xero).
- Oversee effective service delivery, using digital referral systems and our Charity Log CRM to measure and grow impact.
- Represent East Durham Trust with funders, policymakers, partners, and the media.
- Lead innovation and ensure our work remains rooted in the needs of local people.
About you
We’re looking for a leader who combines passion with professionalism. You’ll bring:
- Senior leadership experience in the voluntary, community or social sector.
- A track record in securing funding and leading organisational growth.
- Strong financial management skills, with experience of digital systems.
- Outstanding communication and partnership-building skills.
- A deep commitment to tackling poverty and inequality.
Why join us?
This is a unique opportunity to lead a respected community anchor organisation with a national profile and a local heart. You’ll be part of shaping solutions to the cost-of-living crisis, fuel poverty, and social disadvantage – while ensuring local people have a strong voice and real opportunities.
Apply now and help us power change in East Durham.
For an informal discussion about the role, please contact Chair of Trustees
Closing Date: 6th October 2025
Interviews Week Commencing: 13th October 2025
East Durham Trust is a flagship VCSE anchor organisation for the East Durham Coast.
The client requests no contact from agencies or media sales.
Location: Based in Vincent House.
Purpose of the job: To deliver mandatory training for volunteers and paid trainees and to design and deliver advice training to external organisations to support capacity building within the community.
The Role
Citizens Advice Enfield is a busy service helping around 6,000 clients a year to solve around 25,000 problems. We are open 5 days a week and currently operate a telephone adviceline triage service from 10am to 4pm Monday to Friday.
Our priority commissioned areas are Benefits, Debt and Housing and we have a small team of caseworkers for each. Appointments are booked through a combination of self-referral via the adviceline and referrals from funded partners.
Role Description
We are looking to take on a Capacity Building Training Officer to join our in-house training and development team which will form part of the wider Human Resources management function/team. You will be responsible for delivering all mandatory learning for volunteers and paid trainees to reach their competence and to design and deliver advice training to external organisations to support capacity building within the community. This will be both in-person delivered training as well as via online platforms.
This role will be working closely with key external stakeholders across the voluntary and community sector as well as internally with the management and supervisor team.
What we give our staff
We offer a range of employee benefits including:
- 30 days annual leave (FTE).
- An employer matched pension contribution currently at 4%
- Access to Telus, an Employee Assistance Scheme which offers help and support with mental, financial, physical and emotional well-being.
- Opportunity for hybrid working following completion of probationary period.
Citizens Advice Enfield is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Central England Area Quaker Meeting is looking for a part-time, Finance Officer.
Do you have sound financial experience and qualifications (at least AAT Level 4), strong organisational skills, an eye for detail and the ability to communicate information to a range of people? Do you want a role that provides a key service for our charity?
In return we offer a supportive and flexible work environment, fair rates of pay and a good annual leave allowance. We also offer an annual leave purchase scheme, bike 2 work scheme and an employee support programme (which offers services such as legal advice and counselling).
The client requests no contact from agencies or media sales.
Money Guidance Officer – 6-month FTC – £28,000 – Hybrid – London
Are you passionate about financial inclusion and supporting people to overcome barriers to financial stability?
We’re working with a small but mighty charity that’s on a mission to make debt and money advice accessible to everyone. They’re expanding their team and looking for a Money Guidance Officer to join them on a 6-month fixed term contract.
This role is ideal for someone who:
Thrives in community-facing work and enjoys engaging with people from all walks of life.
Has strong admin and organisational skills, alongside a warm and empathetic approach.
Can juggle outreach, engagement, and support work – keeping individuals connected to the debt advice journey.
Is comfortable delivering 1-2-1 and group sessions, promoting financial resilience and education.
Can work flexibly across community locations in London (with some hybrid working available).
You'll be joining a collaborative and supportive team at a pivotal moment of growth, helping to ensure people are not just referred into services – but fully supported throughout their financial advice journey.
Salary: £28,000
Location: London (with hybrid working)
Contract: 6-month FTC
Benefits: 25 days annual leave + birthday off + up to 35 days with service, 3% pension, £200 home working equipment allowance, Costco membership, EAP and more!
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.