Information change manager jobs

We are looking for an experienced People Manager to work within a senior leadership role within HILS, responsible for the effective day-to-day delivery of HILS' People Strategy across teh organisation, and ensuring HILS' people practices support safe, ethical, service delivery in environments supporting vulnerable adults.

Reporting to the Director of People, the People Manager leads the People Team and acts as the primary operational adviser to leaders and managers on all people-related matters, ensuring consistent, legally compliant, and values-led people practices across all HILS locations.

The People Manager translates people strategy into operational delivery, provides authoritative leadership on employee relations and workforce matters, and ensures that people systems, processes, and behaviours actively support organisational performance, sustainability.

About the Role

This is a fantastic opportunity for a skilled line manager with experience in general welfare advice to join Sufra NW London. In this highly rewarding role, you will oversee the delivery of services that can measurably change lives by providing quality advice and support to those most in need. 

You will manage our team of advice staff and volunteers to deliver high quality advice, information and welfare support to guests on a range of topics including benefits, housing, debt and immigration issues. An additional focus will be on establishing clear pathways for referring guests to external services, and managing volunteers to triage, signpost and refer guests to other forms of welfare support.

The advice team consists of paid staff and support volunteers.  This year will be dedicated to consolidation of the service, ensuring that we are fulfilling our core mission to the highest standards.  We are also hoping to launch our immigration advice service, providing guests with a first point of contact for their immigration needs and smooth referral pathways to specialist advice.  Finally, our OpenARMs programme will be launching workshops for our refugee and asylum-seeker communities. 

You will work closely with the Senior Leadership Team, especially Head of Advice at Sufra to support the implementation of new initiatives, and the expansion of our information and advice services to enhance our efficiency and impact.

The post holder will be a highly articulate and proactive individual with good welfare advice knowledge, 3+ years delivery experience in managing a charity team, strong service management skills, as well as experience managing staff and volunteers. The ideal candidate will have up-to-date knowledge of the welfare system, immigration and safeguarding protocols. They must also have demonstrable experience using a case management system, adhering to advice standards and be able to manage a diverse workload and work under pressure. 

This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work during evenings and weekends if necessary. As this is a frontline role, you will be required to work on site at least 2 days per week. 

We offer a wide range of employee benefits including:

Excellent annual leave entitlement 
Pension scheme
Employee Assistance Programme
Death in Service benefit 
Flexible working
Opportunities for training and professional development

Key Responsibilities

Advice Services

• Manage the advice service by overseeing and supporting volunteers and advice staff at our Community Wellbeing Service and Foodbank including setting objectives, managing performance and providing feedback during supervisions.
• Hold a small case load of advice guests, supporting them to achieve their aims
• Maintain a high quality service by ensuring that the advice team and volunteers are working to agreed standards and delivering against realistic grant agreements from funders.
• Use our case management software to report on cases and outcomes to support funding applications and remain compliant with funding needs.

Service Development

• Work with the Senior Leadership Team to develop, expand and improve Sufra’s information and advice services in alignment with our 2030 strategy.
• Carry out ongoing review of existing service delivery procedures.
• Undertake quality assurance including case checking and quality of advice audit.
• Identify the training needs of advice staff and volunteers through support, mentoring and supervisions.
• Ensure colleagues and relevant stakeholders are informed of changing legislation and social policy updates.
• Improve the case management systems to ensure it is fit for purpose.
• Work within the Advice Quality Standard (AQS) framework, ensuring that all policies and procedures are up to date for future assessments

Volunteer Management

• Develop, review and implement key policies and procedures to better equip Advice Volunteers to fulfil their role.
• Provide induction, support and supervision to enhance the quality standard of the service and contribute to the personal development of volunteers.
• Foster a positive working environment that maintains high morale and supports Advice Volunteer retention and regular participation.

Budgets, Monitoring & Evaluation

• Support the Senior Leadership Team in setting service budgets, updating policies, and monitoring spending in line with reporting and budgetary requirements.
• Ensure appropriate systems are maintained for recording statistics and outcomes.
• Provide regular and timely monitoring reports on service outputs, outcomes and expenditure.
• Collect regular feedback and conduct surveys from relevant stakeholders to inform ongoing improvements to the Advice Service.
• Contribute to strategic development by setting action plans in line with agreed Business Plans and keeping teams accountable to Action Plan goals.

Other

• Ensure the advice team are working in adherence to organisational policies and procedures.
• Undertake any other reasonable duties to support the operations of the charity. 

Location:  Hybrid working - Part London office-based (E14) and part home working. The post holder will work a minimum of one day a week in the office. 

Salary: £45,575 per annum

Hours: 35 hours per week 

Closing date: Monday 27 April 2026 at midnight 

Interview date: Tuesday 5 May 2026 over video with a possible second stage in person on Wednesday 6 May 2026. 

This is a permanent role. 

Who we are looking for 

Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Data and Insight Manager to help us build on this momentum. 

Data and insight sit at the heart of our ambitious organisational strategy. They enable us to deliver meaningful, high-quality engagement with our audiences and unlock deeper understanding to drive impact, as we work to find cures for type 1 diabetes and support the community to live well until that day comes. 

As Data and Insight Manager, you’ll play a pivotal role in ensuring our data is accurate, trusted and used effectively to inform decision-making and improve supporter engagement across the organisation. 

Sitting within the Supporter Marketing & Experience team, you’ll work closely with colleagues across Fundraising, Digital, Marketing, Finance, IT and Supporter Care. You’ll lead on insight and segmentation, streamline processes through automation, and ensure robust compliance with data protection regulations. 

This is an exciting moment to join Breakthrough T1D. We’re ready to make a step change in how we use data to maximise value and impact. If you enjoy translating complex data into clear, actionable insights – and want to improve how organisations use data to deliver outstanding supporter experiences – we’d love to hear from you. 

This role offers a real opportunity to make your mark. If you’re curious about data and motivated to help drive an ambitious shift in how we use it, apply now.

Experience required 

You’ll have previous experience of: 

• Turning data into clear, actionable insights that drive business decisions. 

• Collaborating across teams to develop and embed insight into planning and delivery. 

• Using data to support delivery of supporter journeys and donor segmentation. 

• Improving data quality and reliability through cleansing and validation. 

• Ensuring strong data governance and GDPR compliance. 

• Managing a SQL database and supporting integrations. 

• Streamlining processes through automation tools like Power Automate. 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

At Breakthrough T1D we do understand that AI (Artificial Intelligence platforms like ChatGPT) can be a useful tool for candidates to assist in applying for our roles. We ask that applicants do ensure their authentic voice is present, and we look forward to seeing examples of your specific experience. 

The role

The Engagement Manager leads the relational and safeguarding delivery of Lighthouse, ensuring the programme is experienced as a place of dignity, trust, and consistency for every participant. This role sits at the centre of the work - shaping how Lighthouse feels, how people are received, and how support is experienced in practice.

Lighthouse operates in a dynamic environment where participant needs, operational demands, and volunteer teams intersect daily. You will bring presence, judgement, and emotional intelligence to that space, maintaining strong relational consistency while responding thoughtfully and appropriately to what emerges in real time.

You will take ownership of participant engagement across the programme. This includes building trusted relationships, maintaining strong safeguarding practice, and supporting volunteers to engage in ways that are respectful, boundaried, and trauma-informed. Your role is to ensure Lighthouse is not only well run, but deeply human - a place where people feel seen, respected, and supported.

You will also play a central role in shaping how Lighthouse supports people beyond immediate engagement. By understanding participant journeys and needs, you will help strengthen pathways into stability, connection, and opportunity. This requires sound judgement, relational skill, and the ability to translate insight into practical support.

You will work closely with the Programme Manager to ensure Lighthouse remains both operationally strong and deeply responsive to the people it serves.

Key responsibilities

Participant engagement and presence

• Lead participant engagement across Lighthouse delivery
• Build consistent, trusted relationships with participants
• Maintain a visible, calm, and grounded presence during programme sessions
• Help ensure participants feel recognised, welcomed, and respected

Participant wellbeing and support

• Recognise emerging participant needs and respond appropriately
• Support participants to access information, services, and appropriate support
• Help maintain a safe, respectful, and inclusive programme environment
• Ensure participant experience remains consistent and well held

Safeguarding leadership

• Lead safeguarding practice across the programme
• Coordinate safeguarding processes, documentation, and follow-up
• Respond appropriately to safeguarding concerns and incidents
• Ensure safeguarding procedures and escalation pathways are consistently followed
• Exercise sound judgement in complex or sensitive situations

Volunteer support and guidance

• Support volunteers to engage confidently and appropriately with participants
• Provide guidance on boundaries, relational approaches, and safeguarding awareness
• Help create a volunteer culture that is consistent, compassionate, and well supported
• Ensure volunteers feel clear, confident, and supported in their roles

Partnerships, referrals, and pathways

• Build and maintain relationships with outreach teams, support services, and sector partners
• Coordinate referrals and connections to external services where appropriate
• Develop pathways into employment, training, and longer-term stability
• Liaise with employers and partner organisations connected to participant opportunities
• Strengthen the network of support available to participants beyond Lighthouse

Requirements

About you

This role requires someone who is grounded, perceptive, and confident taking responsibility within a complex, people-centred environment.

You will be able to build trust quickly while maintaining clear boundaries and professional consistency. You will bring a calm, thoughtful presence and be comfortable navigating emotionally complex situations with care and sound judgement.

You will likely bring:

• significant experience working alongside vulnerable or marginalised communities
• strong interpersonal and relationship-building skills
• knowledge of safeguarding practice and working with vulnerable adults
• confidence navigating complex or emotionally demanding situations
• the ability to remain calm, consistent, and thoughtful under pressure
• a deep commitment to dignity, respect, and trauma-informed practice

Working pattern

Lighthouse operates primarily between 8:00am and 8:00pm, with occasional evening events. Programme delivery is supported by a team of volunteers.

The two Managers coordinate their working schedules to ensure presence during key delivery periods across the programme week.

Working patterns are flexible and planned collaboratively to support delivery while maintaining sustainable workloads.

Lighthouse Management Structure

Lighthouse is delivered through a shared model, with two Managers working together to ensure the programme remains a safe, consistent, and dignified space for people experiencing homelessness.

Delivering this well requires both strong programme organisation and careful, trauma-informed engagement with participants.

The two Managers hold complementary responsibilities that ensure Lighthouse is both well-run and deeply responsive to the people it serves. While each role leads on specific areas of the programme, they work closely together to maintain consistent standards, clear communication, and a reliable experience for participants.

Joint responsibilities

Together the Managers ensure that Lighthouse operates with consistency, safety and care:

• Participants experience Lighthouse as a safe and welcoming space where they are treated with dignity and respect
• Delivery remains trauma-informed, relational, and grounded in Under One Sky’s values of presence, trust, and follow-through
• Lighthouse sessions are appropriately staffed, with volunteers and team members supported to deliver confidently and reliably
• Safeguarding is embedded into day-to-day delivery, with clear processes for responding to disclosures, incidents, risk, and vulnerability
• Participant needs, concerns, and wellbeing are recognised early and responded to appropriately
• Volunteers and staff are supported to hold clear boundaries while maintaining compassion and respect
• Communication and follow-through are strong so participants do not experience gaps, confusion, or inconsistent responses
• Lighthouse maintains a high standard of care, professionalism, and stability across the programme week

Culture and approach

The Managers help shape the tone of Lighthouse through calm, grounded leadership and consistent presence within the programme.

They help ensure the Lighthouse remains a place where participants feel:

• seen and respected
• safe and protected
• met with consistency rather than unpredictability
• supported without judgement
• able to access help with dignity

They create the conditions for volunteers and staff to provide meaningful support while ensuring Lighthouse remains structured, accountable, and deeply human.

Communications Manager 

About the role

We are looking for an experienced Communications Manager to help bring our mission and impact to life.

Reporting to the Head of Communications & Transformation, you’ll lead on high-quality, engaging communications that support our programmes, partnerships and organisational goals.

Key responsibilities include:

• Developing and delivering social media content and managing day-to-day channels
• Producing compelling written, visual and video content, including impact case studies
• Copywriting for our website, email campaigns and publications
• Delivering internal communications to support colleague engagement
• Supporting stakeholder communications and marketing campaigns
• Developing and implementing brand assets 

About you

You’ll be an experienced communications professional, comfortable working in a fast-paced environment and managing multiple priorities. You’ll bring creativity, strong organisational skills and a passion for social impact.

Essential experience includes:

• Experince of working in an internal communications-based role
• Excellent planning and project managemetn skills
• Strong writing, editing and visual content skills
• Experience managing social media channels
• Video editing skills (Adobe Premiere Pro)
• Experience using Adobe Creative Suite (InDesign, Illustrator, Photoshop)
• Experience with email platforms such as Campaign Monitor (or similar)

For full details of the role and our rewards and benefits package, please view the candidate pack.

How to apply

Please apply via CharityJob with your CV and a cover letter.

Closing date for applications: Tuesday 5 May at 9am
Interviews: Interviews are intended to take place week commencing 18 May

Job Purpose

The Area Manager will provide strategic and operational leadership for Treasures Foundation’s new ambulatory detox facility and first-stage supported housing service. This role is responsible for ensuring high-quality, trauma-informed support for women experiencing multiple disadvantage, including addiction, abuse, coercive control, poverty, mental health challenges, and involvement with the criminal justice system.

The postholder will lead teams, oversee service delivery, ensure regulatory compliance, and drive positive outcomes for women on their recovery journeys.

Key Responsibilities

Service Leadership & Delivery

• Lead the day-to-day operations of the ambulatory detox service and supported housing provision.
• Ensure services are safe, effective, person-centred, and trauma-informed.
• Embed a strengths-based approach that promotes recovery, independence, and long-term stability.
• Develop and implement service models, policies, and procedures in line with best practice.
• Work alongside the drug and alcohol teams who will hold the clinical risk (Our team will provide the support element)

Staff Management & Development

• Recruit, supervise, and support a multidisciplinary team.
• Provide regular supervision, appraisal, and professional development opportunities.
• Promote a positive, inclusive, and reflective team culture.
• Manage performance, absence, and wellbeing of staff.

Safeguarding & Risk Management

• Act as the safeguarding lead for the services.
• Ensure robust safeguarding practices are implemented and maintained.
• Oversee risk assessments and risk management processes for residents and service users.
• Respond effectively to incidents and ensure learning is embedded.

Partnership Working

• Build and maintain strong relationships with external partners including health services, substance misuse services, criminal justice agencies, and local authorities.
• Represent Treasures Foundation in multi-agency meetings and forums.
• Support pathways into and out of services to ensure continuity of care.

Compliance & Quality Assurance

• Ensure services meet all regulatory and contractual requirements.
• Monitor service performance, outcomes, and quality standards.
• Lead inspections, audits, and reporting processes.
• Maintain accurate records and data in line with GDPR and organisational policies.

Financial & Resource Management

• Manage service budgets effectively, ensuring value for money.
• Oversee staffing rotas and resource allocation.
• Contribute to funding reports and support future funding opportunities.

Service Development

• Contribute to the growth and development of Treasures Foundation services.
• Identify gaps and opportunities to enhance provision.
• Support the development of innovative approaches to supporting women with complex needs.

Person Specification

Essential

• Significant experience managing services in substance misuse, housing, or related fields.
• Strong understanding of trauma-informed care and working with women experiencing multiple disadvantage.
• Experience of leading and developing teams.
• Knowledge of safeguarding practices and risk management.
• Experience working with multi-agency partners.
• Excellent communication, leadership, and organisational skills.

Desirable

• Relevant professional qualification (e.g. social work, health, housing, or management).
• Experience managing detox or residential services.
• Knowledge of the criminal justice system and pathways.
• Lived experience (or strong understanding) of the challenges faced by the client group.

Core Values & Expectations

• Commitment to empowering women and promoting dignity, respect, and equality.
• Ability to work in a compassionate, non-judgmental, and strengths-based way.
• Alignment with the mission and values of Treasures Foundation.

Additional Information

• The role may require occasional evening or weekend work in emergency situations
• An enhanced DBS check will be required.

The Grants and Programmes Manager will manage the delivery of a portfolio of work within the Grants and Programmes function at Battersea. This is an exciting time for Battersea as we expand our work to impact more dogs and cats.
Over the coming five years it is planned that the size and complexity of our activities will grow, including the establishment of several multi-year programmes in the UK and abroad.

This is a senior role within the Grants and Programmes team in the Global Programmes Directorate, requiring excellent experience of people management, strategic leadership and good grant making practice.

The successful postholder should be comfortable making proposals, suggesting alternative approaches and solutions, supporting the contributions of others, and advancing the collective interests of a team. They should also be comfortable working with considerable scope, and complexity and nurturing relationships with colleagues and external partners as an integral element of the role. The successful postholder should be able to develop and maintain effective relationships with stakeholders, to pose and field questions of considerable complexity and sensitivity and use discretion in carrying out a constructive and effective dialogue; they will be comfortable with proposing ideas, engaging in productive debate, supporting the contributions of others, and in other ways advancing Battersea’s strategic interests.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym membership and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing Date: 3rd May 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview Details:

• First Stage: Online (via MS Teams) with a task to complete. The task will be shared when invited to interview - w/c 18th May 2026
• Second Stage: In Person - Date to be confirmed

For full details on the role, please download the recruitment pack.

Are you an experienced relationship fundraiser who wants to help secure transformational gifts that change the lives of dogs in the UK?
We’re looking for a Major Gifts Development Manager to build a pipeline of new and existing donors across the North of England and Midlands. This ambitious new position will play a pivotal role in shaping the future of Dogs Trust’s work in the region.

What does this role do?
As Major Gift Development Manager, you will:

• build a pipeline of prospective supporters in the region, proactively arranging meetings and approaches with potential donors, identifying individuals who are passionate about animal welfare and may support our work,
• create memorable experiences that bring supporters closer to Dogs Trust by delivering bespoke, creative stewardship plans, underpinned by a deep understanding of donor motivations,
• be a key representative of Dogs Trust with high‑value supporters and senior volunteers and work closely with internal colleagues to create close relationships with donors, providing them with a compelling and fulfilling supporter journey,
• identify opportunities to develop relationships with senior volunteers and influential individuals to strengthening relationships in the region.

This is a hybrid role that will combine working from home and visiting local rehoming centres for meetings with donors across the region. The role will be contractually based at one of the following rehoming centres: Darlington, Leeds, Manchester, Merseyside, Shrewsbury, Kenilworth, Loughborough or Snetterton.

Interviews for this role are provisionally scheduled for Wednesday 13th and Thursday 14th May and will take place on Teams.

Could this be you?
To be successful in this role, you’ll be a natural connector who thrives on meeting new people and building trust. You’ll have experience of fundraising and working with High Net Worth Individuals and making five-figure asks and above, or supporting senior colleagues with making those asks. You’ll need excellent communication skills, with the ability to write compelling proposals and build strong 1-1 relationships. While you’d ideally have experience in Major Gifts, we’d welcome applications from candidates who have fundraising or relationship management experience in other disciplines and are keen to develop their skills in this area. A commitment to the work we do at Dogs Trust is essential, as this must shine through while interacting with supporters.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

We are launching something rare. Lighthouse is the clearest expression yet of what Under One Sky has been building towards for over a decade - a space rooted in care, consistency, and the belief that people can rebuild their lives when they are met with dignity and trust. At our core is something simple but powerful: a commitment to human connection.

We take our work seriously, because the stakes are high, but we try not to take ourselves too seriously. There is discipline in how we deliver, but also warmth, openness, and moments of joy that matter just as much.

Lighthouse represents a step change for us. It is the point where our ambition is fully realised - moving beyond outreach into a structured, sustained environment where people can stabilise, reconnect, and move forward. We want Lighthouse to be exceptional - not only for the people we serve, but something that sets a standard others look to and learn from. 

We are looking for two people who want to help shape and run this with us. This is not a role to simply manage a programme; it is an opportunity to co-create it. We are looking for people who combine initiative with reliability - individuals who are grounded, thoughtful, and willing to take ownership. People who care deeply about purpose, who value relationships, and who bring energy and discipline to their work. These roles are for people who want to build something meaningful and do it brilliantly.

About Under One Sky & The Lighthouse

Under One Sky works alongside people experiencing homelessness to provide practical support, human connection, and pathways toward greater stability. 

Lighthouse creates the conditions for people who have experienced homelessness to move beyond survival and begin rebuilding their lives. Over twelve weeks, small cohorts come together in a consistent, supportive space where confidence grows, relationships are rebuilt, and people reconnect with their sense of direction and possibility.

Through outreach, partnership working, and volunteer-led programmes, we aim to create spaces where people are treated with dignity, trust, and consistency.

The role

The Programme Manager leads the operational delivery of Lighthouse, ensuring the programme runs safely, reliably, and to a consistently high standard across the programme week. This role sits at the centre of the work - creating the conditions that allow Lighthouse to function with both structure and humanity.

Lighthouse operates in a dynamic environment where participant needs, operational demands, and volunteer teams intersect daily. You will bring clarity and calm to that complexity, maintaining strong systems and organisation while responding thoughtfully and decisively to what emerges in real time.

You will take ownership of the systems, planning, and operational coordination that underpin delivery. This includes overseeing key sessions, ensuring volunteers are well supported, and maintaining a physical space that is safe, welcoming, and well run. Your role is to make sure Lighthouse works - consistently, reliably, and with care.

You will also play a central role in shaping how Lighthouse develops over time. By observing how delivery works in practice, you will identify what can be strengthened and translate this into practical improvements. This requires sound judgement, attention to detail, and a commitment to doing things well.

You will work closely with the Engagement Manager to ensure Lighthouse remains both operationally strong and deeply responsive to the people it serves.

Key responsibilities

Operational leadership

• Lead the day-to-day operational delivery of the Lighthouse 
• Plan and coordinate the weekly programme schedule, ensuring delivery is reliable and consistent
• Ensure sessions are well staffed and supported by volunteers and team members
• Provide operational leadership during high-demand sessions
• Respond calmly and effectively to challenges if they arise

Programme systems and coordination

• Develop and maintain systems that support consistent high-quality delivery
• Coordinate logistics including spaces, equipment, supplies, and delivery resources
• Support budgeting, resource planning, and cost oversight
• Maintain clear and consistently applied operational processes 

Space and facilities management

• Ensure the Lighthouse space is safe, organised, and ready for delivery
• Oversee opening and closing procedures 
• Coordinate setup and breakdown of delivery areas, equipment, and supplies
• Maintain a welcoming, well-structured environment for participants, volunteers, and staff
• Liaise with venue partners or building managers where required

Volunteer coordination

• Coordinate volunteer scheduling and session rotas across the programme week
• Ensure sessions are appropriately supported by volunteers
• Maintain clear and timely communication with volunteers 

Programme monitoring

• Ensure delivery data is recorded accurately and consistently
• Maintain operational records to support reporting and learning
• Support monitoring of delivery against agreed objectives and metrics

Programme development and operational improvement

• Monitor how Lighthouse operates in practice and identify opportunities to strengthen delivery
• Translate learning from day-to-day delivery into practical adjustments to programme design, scheduling, and systems
• Work with the Engagement Manager and the Co-Leads to implement improvements
• Ensure changes are communicated clearly and embedded across volunteers and teams

Operational partnerships

• Coordinate practical relationships with venues, delivery partners, and collaborators
• Manage operational arrangements for Lighthouse sessions
• Ensure partnerships support reliable and well-organised programme delivery

Requirements

About you

This role requires someone who is organised, decisive, and comfortable taking responsibility in a complex delivery environment.

You will be able to maintain structure and clarity even when situations change quickly. You will bring a calm and practical approach to problem-solving and be confident supporting volunteers and teams during live programme delivery.

You will likely bring:

• significant experience coordinating programmes, projects, or complex operations

• the ability to manage multiple moving parts while maintaining attention to detail

• confidence making practical decisions in real time

• experience supporting teams or volunteers in delivery environments

• strong organisational discipline and systems thinking

• a commitment to dignity and respect when working alongside people experiencing homelessness

Working pattern

Lighthouse operates primarily between 8:00am and 8:00pm, with occasional evening events. Programme delivery is supported by a team of volunteers.

The two Managers coordinate their working schedules to ensure presence during key delivery periods across the programme week.

Working patterns are flexible and planned collaboratively to support delivery while maintaining sustainable workloads.

Lighthouse Management Structure

Lighthouse is delivered through a shared model, with two Managers working together to ensure the programme remains a safe, consistent, and dignified space for people experiencing homelessness.

Delivering this well requires both strong programme organisation and careful, trauma-informed engagement with participants.

The two Managers hold complementary responsibilities that ensure Lighthouse is both well-run and deeply responsive to the people it serves. While each role leads on specific areas of the programme, they work closely together to maintain consistent standards, clear communication, and a reliable experience for participants.

Joint responsibilities

Together the Managers ensure that Lighthouse operates with consistency, safety and care:

• Participants experience Lighthouse as a safe and welcoming space where they are treated with dignity and respect.

• Delivery remains trauma-informed, relational, and grounded in Under One Sky’s values of presence, trust, and follow-through.

• Lighthouse sessions are appropriately staffed, with volunteers and team members supported to deliver confidently and reliably.

• Safeguarding is embedded into day-to-day delivery, with clear processes for responding to disclosures, incidents, risk, and vulnerability.

• Participant needs, concerns, and wellbeing are recognised early and responded to appropriately.

• Volunteers and staff are supported to hold clear boundaries while maintaining compassion and respect.

• Communication and follow-through are strong so participants do not experience gaps, confusion, or inconsistent responses.

• Lighthouse maintains a high standard of care, professionalism, and stability across the programme week.

Culture and approach

The Managers help shape the tone of Lighthouse through calm, grounded leadership and consistent presence within the programme.

They help ensure Lighthouse remains a place where participants feel:

• seen and respected

• safe and protected

• met with consistency rather than unpredictability

• supported without judgement

• able to access help with dignity

They create the conditions for volunteers and staff to provide meaningful support while ensuring Lighthouse remains structured, accountable, and deeply human.

MumsAid is an award winning, growing charity with a track record of delivering innovative support to mothers. Following our successful application to the Propel fund, we are recruiting an Operations & Programmes Manager to lead delivery of a new long term systems change programme whilst providing operational leadership across the organisation. You will be a key member of our Senior Leadership Team, working closely with our CEO to drive project delivery and strengthen our operational foundations as we grow.

This senior role combines two key responsibilities. You will lead our new Systems Change programme for young mothers, mobilising and delivering a long term initiative that shares our best practice model with partners and influences policy and practice across the perinatal mental health sector. You will also provide operational leadership across MumsAid, managing governance, IT systems, data management, finance, monitoring and evaluation, and organisational coordination. This requires exceptional organisational skills, strategic thinking, emotional intelligence and a deep commitment to equity and co production. You'll need substantial project management experience in the voluntary and community sector, proven operational management expertise, strong systems and data management skills, and the ability to represent MumsAid confidently in multi agency spaces.

We offer a values driven, supportive working environment with hybrid flexibility, professional development opportunities, a pension scheme, 25 days annual leave plus bank holidays (pro rata), and health benefits. This is a chance to help create lasting, systemic change in maternal mental health support.

We are dedicated to building a diverse workforce and actively encourage applications from candidates belonging to underrepresented groups.

Permanent Contract /Hours: 37.5 hours per week

Location: Hybrid work with 1 day per week minimum office attendance in Putney, SW London

About Us 

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future. 

St Christopher's is a leading charity supporting children and young people. We are proud of our long history of delivering fostering services, children’s homes, and innovative leaving care support across the UK. 

We are deeply committed to improving outcomes for young people, particularly those who are unable to remain in their family or foster homes. Everything we do places young people at the heart of our work, helping them build positive life experiences and brighter futures. 

We are an equal opportunities employer and are committed to building a diverse and inclusive workforce where everyone feels they belong. We actively encourage applications from underrepresented groups, including people from different cultures, backgrounds, ages, abilities, religions, genders, sexual orientations, and those with caring responsibilities. 

About the Role 

As Finance Manager you will take responsibility for the day to day running of a small Finance Team and this includes management of team members and oversight of regular management reporting and financial accounting. You will take the lead on the annual external audit process, and work on the annual budget preparation and budget revisions/forecasts. You will help drive forward financial business partnering within the organisation, ensuring the wider management team have the tools and information needed to effectively manage their budgets. This is a key role within the organisation, requiring strong technical skills, attention to detail, and the ability to communicate effectively with both finance and non-finance stakeholders. 

About You 

We are looking for someone who has: 

• A relevant accounting qualification (ACA, ACCA, CIMA, CIPFA or equivalent) – or significant relevant experience 

• Demonstrable experience in management accounting, budgeting, and statutory accounts preparation

• Strong analytical and numerical skills

• Good communication skills, with the ability to work effectively with internal teams and external stakeholders such as local authorities

• Strong IT skills, including Microsoft Excel (e.g. VLOOKUPs, pivot tables, SUMIF)

• Line management experience of a small team (training can be provided)

 What We Offer 

• Competitive salary: £ 53,000 – 56,000 per annum depending on experience.
• A friendly working environment at a values-led charitable organisation. 
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Contributory pension scheme, enhanced maternity and company sick scheme. 
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support. 
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK both in store and online. 
• Discretionary funded training programs for you to explore and attain new and relevant skills.
• Employee awards based on performance and length of service.

How to Apply 

To apply and for more information, please visit our website.

Safer Recruitment 

St Christopher’s is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to thorough screening, including DBS checks. 

Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List. 

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked. 

A fantastic opportunity has arisen to join our External Affairs and Engagement team as Internal Communications Manager.

As our Internal Communications Manager, you’ll lead the creation and delivery of engaging, inspiring and high quality communications that connect colleagues across our national network of hostels and teams. Working within External Affairs and Engagement, you’ll play a key role in supporting YHA through a period of organisational change, helping colleagues understand our priorities, celebrate our impact, and stay connected as we head towards YHA’s centenary and beyond. You’ll design and deliver internal communication resources including digital tools, meeting and events to ensure all staff are engage in and enthused about YHA’s work and impact.

Why work for YHA?

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

• 10 nights free hostel stays per year for you and up to 3 friends or family

• Access to YHA’s staff discount and cash back portal

• Free YHA Membership each year

• Access to support via our Employee Assistance Program

There are many more benefits to working for YHA so please visit our website for more information.

What will you be doing as Internal Communications Manager?

• Develop and deliver an internal communications strategy to support transformation and business priorities, reviewing current tools and systems

• Identify and implement new modern digital solutions for internal communications

• Creating engaging, clear and timely communications that connect and inspire staff across YHA’s network

• Managing YHA’s internal communications channels to ensure consistency, accuracy and impact

• Planning and hosting internal engagement activities such as briefings, webinars and Ask‑the‑Exec sessions

• Producing high‑quality internal content including newsletters, briefings, presentations and articles

• Working closely with senior leaders and colleagues across the organisation to gather stories, share updates and celebrate impact

• Supporting staff understanding, engagement and confidence during periods of organisational change, with travel across the network as required

What Skills and Experience do you need to be an Internal Communications Manager?

• Experience implementing and managing modern digital internal communications systems within complex or national organisations

• Proven experience leading and delivering internal communications strategies

• Expert confidence using Microsoft tools such as Teams, Viva Engage and SharePoint to drive engagement

• Demonstrated success managing internal communications through periods of organisational change

• Excellent written and verbal communication skills, with the ability to adapt tone for different audiences and situations

• Confident facilitator and event coordinator, comfortable chairing meetings and presenting to senior audiences

• Strong project management skills, able to balance competing priorities and deliver to deadlines

• Approachable, trusted and well‑organised, with the ability to build positive relationships across all levels of the organisation

• Demonstration of our HEART values – they’re part of everything we do, and we look for people who bring them to life in their everyday work

For more information about the role and the skills and experience required, please refer to the job description.

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our website.

Who are YHA?

YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.

If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.

How do you apply?

Submit your CV and complete the application form. For more information about our recruitment process, visit the job website.

Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal.

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

About us

Our mission is to make life better for carers. Across the UK today, 5.8 million people are carers, supporting a loved one who is older, disabled or seriously ill. We provide information and advice on caring, help carers connect with each other, campaign with carers for lasting change, and use innovation to improve services. 

About the role

This is an exciting new post; with oversight of Carers Wales information and advice service, training and learning offer, and Employers for Carers support.  Find out more about Employers for Carers Wales on our website. 

As part of a small and busy team, the post holder will be required from time to time to support with delivery of these services, as well as playing a key role in their strategic development.

About you

We are looking for someone with a background in service delivery; with experience of providing information and advice, and designing and delivering training and learning. 

The ideal post holder will be equally comfortable planning strategically and rolling up their sleeves to deliver. This means we need someone who is a great communicator with excellent leadership skills who can also turn their hand to managing budgets and client accounts, helping us to plan the future development of our services offer.  

You’ll be fluent in Welsh including in written correspondence with a solid understanding of carers and the issues and challenges they face. 

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion.  We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.

We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme.  You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply, please email the recruitment team to discuss.

The closing date for applications is Friday 15 May 2026 at 5pm.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: London based, with hybrid working in line with Crisis’ Hybrid Working Policy

Job title: Data Engineering Manager

Contract: Permanent

Salary: £64,326

About the Role

Crisis is strengthening how we use data to support our mission to end homelessness. As part of this work, we are developing a modern data platform that connects information across systems such as Dynamics CRM, volunteering platforms, client services systems
and finance platforms.

The Data Engineering Manager will lead the development and ongoing evolution of Crisis’ Modern Data Platform and integrations capability. You will oversee the design and operation of data pipelines and platform architecture to ensure that reliable and well-structured data flows across the organisation.

Working closely with colleagues across Technology, Insight and operational teams,
you will establish strong engineering practices and ensure the data platform is robust, scalable and aligned with organisational needs.

You will lead and support the Data Engineering and Integrations team while helping
to shape the technical foundations that support services, fundraising and organisational decision making across Crisis.

About you

You have strong experience designing and running modern data platforms and data pipelines, ideally in a cloud based environment such as Microsoft Fabric or Azure.

You enjoy leading technical teams and helping engineers grow while delivering reliable and maintainable data solutions.

You are comfortable working with both technical and non technical colleagues and translating organisational needs into well engineered data solutions.

You are motivated by the opportunity to help a mission led organisation use data more effectively to support people experiencing homelessness.

Technology environment

Our current data environment includes technologies such as:

Microsoft Fabric and Azure data platform
Dynamics 365 CRM
Power BI
FastStats and other operational data tools
SQL and modern data integration approaches

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. 

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm 
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Friday 1st May 2026 at 23:59pm

Interview date and location: Week commencing 18th May via Microsoft Teams. competency based interview and technical discussion

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094