Information change manager jobs
We're looking for a Rehoming Manager to embed a culture of high performance, creativity and excellent customer service at our Rehoming centre in Shoreham. Working closely with the rest of the management team, you'll manage and support the development of our rehoming team, who work tirelessly to find forever homes for the dogs in our care.
What does this role do?
As Rehoming Manager, you will:
- promote a culture of rehoming across the whole centre team, maximising the effectiveness of interactions and their conversion to adoptions,
- lead, manage and develop the rehoming team, instilling a performance based approach, focused on meeting both objective based and customer service targets,
- collaborate with other managers to optimise kennel occupation and to ensure appropriate assessment and triage of dogs is completed,
- drive a culture of continuous improvement across all public facing activities, focusing on the development and wellbeing of colleagues and a consistently positive experience for volunteers.
Could this be you?
To be successful in this role, you'll need experience of leading a small, diverse team, with particular focus on driving high performance, delivering excellent customer service and meeting targets. You'll also need some operational management experience, with the ability to make decisions swiftly and effectively, with a solution focused approach. Excellent communication skills are essential, including the ability to have challenging conversations empathetically. Above all, you'll have a passion for rehoming dogs and the work Dogs Trust does.
This role can be either a live out or live in role, with accommodation accessed by a flight of stairs. This role includes working every third weekend and regular night duties 2-3 times per week.
The interviews are scheduled for the 21st of January 2026.
A little about us:
The Rehoming department is responsible for helping as many dogs as possible find their forever homes, whether they are cared for in our network of Rehoming Centres, in a foster home or by their current owner using the Home Stay scheme. We strive to achieve excellence in our rehoming processes and to ensure the highest standards of veterinary and behaviour care through our highly skilled teams.
The client requests no contact from agencies or media sales.
We have an opportunity for a new team member to join us as an Activity Manager, working as part of a team to deliver our evening social clubs, activity days during the school holidays and residential holidays for young people and adults with learning disabilities and autism. If you want the opportunity to join a small but friendly team, where you’ll get to see the impact of the charity’s work first-hand, this is the job for you.
In this role you will be responsible for delivering our social activities for young people. Alongside running activities, you will be responsible for communicating with members, families and colleagues to aid the programme’s smooth running. The successful applicant requires exceptional organisational ability and should have a proactive nature, as well as a willingness to support and get involved in Yellow Submarine’s activities. A sense of fun is a must!
Supporting people with learning disabilities and autism to live their lives to the full!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Digital Marketing & Content Manager, Iswe Foundation
Location: Remote (UK-adjusted hours with some flexibility)
Contract type: 12 months, with the intention to make permanent
Salary: £35,000 – £45,000
Working pattern: Full time
Benefits include: 35 days annual leave plus UK bank holidays; 14 days medical leave; 3% employer pension contribution; open to part time & flexible working
Closing date: 18 January 2026, 23:30
About the role
Iswe is a not-for-profit social impact foundation dedicated to putting people at the heart of social and political decision-making. We design and scale democratic innovations that enable communities to shape the decisions affecting their lives.
We are looking for a skilled, proactive and versatile Digital Marketing & Content Manager to deliver high-quality digital communications across Iswe’s channels and those of our flagship initiatives, the Global Citizens’ Assembly and Assemblis.
You’ll join a fast-paced, globally connected team working to reshape political systems so they are fit for purpose, guided by the belief that the global crises we face stem from a deeper crisis of governance.
If you want your digital skills to help shift narratives, inspire action and grow a global movement, this role offers rare scope, challenge and purpose.
This is an excellent opportunity for someone ready to step up in their career and help shape the voice, reach and impact of a rapidly growing organisation.
Job purpose
The Digital Marketing & Content Manager will lead on creating and delivering high-quality digital communications across Iswe and the Global Citizens’ Assembly. You will turn strategy into compelling, accessible content; design and deliver digital campaigns; and steward audiences across multiple platforms. You will work closely with teams and partners across regions, using insight and analytics to enhance reach, visibility and engagement.
This is a hands-on, delivery-focused role, ideal for someone energised by fast-moving environments, global collaboration, and mission-driven work. It will suit someone comfortable taking ownership in an environment where processes and priorities are still being shaped, and where proactive leadership (including strong prioritisation) is essential.
Key responsibilities
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Strategic contribution & prioritisation
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Contribute actively to the development and refinement of Iswe’s digital communications strategy, bringing insight from audiences, analytics and the wider context.
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Exercise judgement about what content, channels and campaigns will have the greatest impact at different moments, particularly during high-profile events.
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Translate broad organisational priorities into clear, focused digital communications plans, even where direction is initially high-level or evolving.
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Content creation & production
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Draft, edit and publish clear, engaging content for websites, newsletters, social channels, campaigns and events.
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Produce and edit multimedia content including short-form videos, interviews, animations and motion graphics.
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Oversee the rapid turnaround of video packages and social media assets during key event moments
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Work with regional partners and teams to document and share community and assembly participant stories in respectful, accurate and culturally appropriate ways.
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Write accessible copy that brings data insights, participant experiences and research findings to life.
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Commission and manage external creatives (videographers, illustrators, editors, writers, translators) where needed.
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Create accurate, accessible technical and scientific content that supports public learning and participation, coordinating with internal teams and partner contributors, fact-checking and commissioning as needed.
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Maintain and develop visual templates, content wrappers, slide decks and brand-aligned styles.
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Digital marketing & campaign delivery
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Lead digital campaigns to grow awareness, participation and engagement with Iswe, the Global Citizens’ Assembly and Assemblis (Iswe’s participation platform).
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Manage the end-to-end planning and delivery of content across channels, ensuring the right stories, assets and updates are published at the right moments.
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Maintain and update content across Iswe dot org, globalassemblies dot org and assemblis dot org through CMS, including Craft and Squarespace.
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Ensure all content is accurate, inclusive, and aligned with brand guidelines and accessibility best practice
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Develop and optimise user journeys, onboarding flows and email automations based on audience insight.
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Use analytics (e.g., Matomo, Google Analytics, email platform analytics) to track performance and guide improvements across websites, social channels and email platforms.
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Support SEO and discoverability by maintaining clear metadata, structured content, and optimised landing pages.
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Implement light A/B testing for messaging, templates or calls to action.
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Support tagging, segmentation and list management within email and CRM tools.
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Support internal reporting by highlighting patterns, opportunities and areas for improvement.
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Translation & global accessibility
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Work with the Communications Director, internal teams and regional partners to shape global communication needs
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Coordinate translation workflows across multiple languages (commissioning providers or working through Iswe’s global partners) to ensure quality and consistency.
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Manage transcription workflows, proofing processes and materials from contributors across regions.
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Collaboration & organisational knowledge
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Work closely with Communications, Fundraising and Programme teams to align messaging and surface stories.
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Contribute to the development of a knowledge library, ensuring materials are organised, current and ready for sharing.
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Help maintain up-to-date versions of framing documents and training resources.
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Support a positive, inclusive and collaborative team culture
Person specification
We know that teams reflecting the diversity of society are more creative, innovative and effective. We welcome people of all backgrounds, identities and experiences, and we are committed to being a place where everyone feels they belong.
We particularly encourage applications from people who are disabled, from Black, Asian and other minority ethnic backgrounds, from lower or disadvantaged socioeconomic backgrounds, or who identify as LGBTQIA+.
Essential experience
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4–6 years’ experience in digital marketing, content production or digital communications.
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Demonstrated ability to produce multi-format creative content (video, graphics, social content).
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Experience with CMS platforms (Craft, Squarespace, WordPress or similar).
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Management of automated email journeys to support audience stewardship
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Strong organisational skills and ability to manage multiple content streams.
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Ability to understand and adapt technical or policy-related content clearly for different audiences and contexts.
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Familiarity with creative tools such as Canva, Adobe Suite, Figma and video-editing software (or equivalent tools).
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Clear and effective written communication in British English.
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Ability to build and maintain positive partner relationships.
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Analytical skills and experience using digital insights to guide decisions.
Desirable experience
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Experience in deliberative democracy, civic participation, systems change or climate-related work.
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Experience managing translation workflows or multilingual content.
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Experience collaborating with community-based content contributors across regions.
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Knowledge of data storytelling or simple data visualisation.
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Understanding of accessibility standards for digital content.
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Experience reaching and engaging with users who do not use email - for instance via WhatsApp and other social media
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Experience using AI-enabled tools for content production or analytics
Personal attributes
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Creative, curious and proactive, with a desire to learn and experiment.
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Adaptable and organised; able to thrive in a fast-paced, startup-style environment.
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Values-driven and committed to inclusive, globally rooted ways of working.
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Collaborative and respectful, able to communicate clearly with diverse colleagues and partners.
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Skilled at making complex information understandable and engaging.
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Willing to work out of hours during key campaign moments such as COP
#Digital Marketing #Marketing #Muti-media Marketing #Digitial Marketing Strategy #Content Strategy
The client requests no contact from agencies or media sales.
Job Title: Senior Philanthropy Manager
Contract: Full-Time (37.5 hours per week), Permanent
Salary: £54,000 – £60,000 per annum (DOE)
Location: London, Whitechapel
Closing Date: 5 January 2026
Interviews: w/c 12 January 2026
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior Philanthropy Manager to join our Fundraising team based in London.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills so they can move into education, training and employment. Our ambition is to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
About the role
This is a senior leadership role within Centrepoint’s Relationship Fundraising team and a key driver of our future growth.
Following four years of sustained success, our philanthropy programme now generates over £1.3m per year, with a clear ambition to double income over the next three years. This role has been created to lead that next phase of growth.
You’ll lead the Philanthropy team, developing and delivering a clear strategy to grow and diversify our high-value donor portfolio. Alongside line managing and developing a team of Philanthropy Managers, you’ll personally steward and secure transformational gifts, including six-figure donations and multi-year commitments, while working closely with senior stakeholders across the organisation.
This role plays a critical part in delivering Centrepoint’s mission to end youth homelessness by 2037.
Centrepoint operates a hybrid working model
The current requirement is a minimum of two days per week in the office, increasing to 50% of your working week from 1 July 2025. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g. two days one week and three days the next). This will be adjusted accordingly for colleagues on part-time or compressed hours contracts.
What you’ll be doing
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Leading the development and implementation of Centrepoint’s philanthropy strategy, aligned to organisational growth ambitions
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Managing and developing a high-performing Philanthropy team
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Personally stewarding and soliciting major donors, securing gifts at £100k+ and multi-year commitments
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Growing and diversifying the high-value donor pipeline, including cultivation of new HNWI prospects
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Overseeing income and expenditure budgets, setting targets and monitoring performance
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Working collaboratively across Fundraising and the wider organisation to maximise donor engagement and impact
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Ensuring excellent stewardship, compliance and use of fundraising systems and data
About you
You’ll be an experienced major gifts professional with a strong track record of success, including:
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Proven experience leading or managing a major gifts / philanthropy team
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Securing major donor gifts at £100k+ and building long-term donor relationships
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Developing and delivering income growth strategies with measurable results
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Strong leadership capability, with a commitment to developing and motivating others
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Excellent communication and influencing skills, with credibility at a senior level
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A strong understanding of the philanthropic landscape and best practice
Most importantly, you’ll be motivated by Centrepoint’s mission and the impact philanthropy can have on ending youth homelessness.
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a wide range of benefits including:
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25 days annual leave per year, rising to 27 with service
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Healthcare cash plan (including dental, optical and alternative therapies)
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Private medical insurance
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Income protection
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Employer pension contribution of 5%
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Cycle to Work scheme
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Interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness and are equally committed to fairness and inclusion within our organisation. We welcome applications from all backgrounds, including those with lived experience of homelessness.
The client requests no contact from agencies or media sales.
Job Title: Innovation and Practice Manager – Youth Homelessness
Contract: Permanent, Full-Time
Salary: £37,221 – £41,741
Location: London
Closing Date: Monday 5th January 2026
Interviews: w/c 12th January 2026
Centrepoint, the UK’s leading youth homelessness charity, is looking for an Innovation and Practice Manager to join our Services team.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills so they can move into education, training and employment. Our ambition is to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
About the role
This is an exciting new role focused on developing, testing and embedding innovative and best-practice approaches to ending youth homelessness.
You’ll work across Centrepoint and with external partners to coordinate innovation activity, develop replicable service models, influence practice nationally, and ensure that learning is captured, evaluated and shared widely. A strong emphasis of the role is co-production, ensuring young people and frontline practitioners shape everything we do.
Centrepoint operates a hybrid working model
The requirement is a minimum of 50% of your working week in the office. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g. two days one week and three days the next). This will be adjusted accordingly for part-time or compressed hours contracts.
What you’ll be doing
- Programme managing Centrepoint’s work to develop a replicable model to end youth homelessness across local authority areas
- Coordinating innovation activity across services and partner organisations to ensure consistency, oversight and learning
- Keeping abreast of best practice in youth homelessness in the UK and internationally
- Developing best-practice tools and resources for commissioners and practitioners
- Engaging and influencing local, regional and national partners to improve service delivery
- Supporting evaluation, learning and dissemination of innovation outcomes
- Ensuring meaningful co-production with young people and professionals with lived experience
What we’d be looking for from you…
- Experience delivering, commissioning or managing services within a housing, homelessness or social care context
- Strong understanding of the issues affecting young people at risk of homelessness
- Experience coordinating projects or programmes involving multiple stakeholders
- Excellent communication skills, with the ability to influence at senior levels
- Strong written skills, including producing reports and materials for external audiences
- A genuine commitment to reducing youth homelessness and amplifying young people’s voices
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent learning and development opportunities, and a wide range of benefits including:
- 25 days annual leave per year, rising to 27 with service
- Healthcare cash plan (including dental, optical and therapies)
- Private medical insurance
- Income protection
- Employer pension contribution of 5%
- Cycle to Work scheme
- Interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within our organisation. We welcome applications from all backgrounds, including those with lived experience of homelessness.
Don’t miss out on this fantastic opportunity to join Centrepoint as an Innovation and Practice Manager – click ‘Apply’ now!
The client requests no contact from agencies or media sales.
The Information Manager is a pivotal senior role within The Migraine Trust—responsible for shaping and developing all health information produced by the organisation. This role ensures that our information is accurate, accessible, evidence‑based and meets the highest national standards, including oversight of our Patient Information Forum (PIF TICK) accreditation. The health information we produce covers a wide range of topics from migraine treatments, management of migraine, latest research and migraine triggers. There is also an ongoing need to scope new information needs and, where identified, produce new information. The depth of health information we currently have and will produce in the future ensures that this role will offer plenty of opportunities to work with a range of stakeholders on a variety of information topics. We currently hold PIF TICK certification, which will be part of this role to maintain. You will help us maintain the quality of our health information and ensure that we comply with the charity’s writing style and branding.
Acting as the charity’s subject‑matter expert on migraine information, the postholder plays a vital strategic role in influencing organisational priorities, ensuring the public, healthcare professionals, policymakers and wider stakeholders have access to accurate, impactful and up‑to‑date content.
This role directly contributes to the Trust’s strategic ambitions by:
- Strengthening public understanding of migraine
- Reducing stigma and misinformation
- Improving healthcare navigation and outcomes
- Supporting clinical and policy change
- Enhancing organisational reach
Key tasks and responsibilities
Producing and maintaining quality information
Manage The Migraine Trust’s provision of health information in line with the charity’s annual planning cycle and the PIF TICK accreditation. This will include: -
· Lead The Migraine Trust’s health information portfolio, ensuring alignment to annual plans, organisational strategy, and PIF TICK quality standards
· Manage the full lifecycle of health information—from scoping and research to writing, expert review, design and publication
· Reviewing and updating existing information content, ensuring it is accurate, up-to-date, accessible and produced in consultation with service users and people with lived experience, relevant medical advisors, health care professionals, the charity’s staff and other relevant specialists and organisations when appropriate
· Identify emerging gaps in information and lead the development of new materials
· Identify and engage with target groups identified in our three year strategy to identify need and produce associated materials
· Support staffs learning and build knowledge of migraine
Build key strategic partnerships to assist us in disseminating information on migraine.
· Champion the use of world class health information within the organisation, as well as displaying a high level of expertise around all our health information content
· Build and maintain strategic partnerships with healthcare professionals, professional bodies, and charity sector organisations to increase reach and influence
· Represent the charity externally as a health information expert at conferences and events
· Help to support our busy communications team to help provide messaging content for videos, blogs, responses to media requests etc
· Take responsibility for the provision of printed information materials to ensure we can continue to provide resources to suit demand, in a cost-effective manner
· Work with the communications team to identify creative and accessible ways to disseminate our information to a variety of audience
· Work closely with our valued volunteer group to gain feedback and direction on all aspects of our health information
· Explore opportunities of coproduction with other charities to further our reach
Support the evaluation and impact reporting of our information provision by regularly monitoring its use using a variety of evaluation methods and produce timely and accurate reports for both internal and external use.
· Updating and maintaining the health information web pages
· Lead the monitoring and evaluation of all health information outputs
· Produce impact reports and insights to inform strategic decision‑making, fundraising proposals, research priorities and service development
· Maintain and continuously improve data‑driven approaches to evaluating reach, accessibility and effectiveness of health information
· Keep up to date with relevant information and research on migraine
· Work with external suppliers such as designers, printers
Research
A very small aspect of this role is to be the focal point for our research administration which will include:
· Being the key point of communication and support for the research committee
· Manage administrative duties relating to new applications for research funding and current grant holders
· Co-ordinate and send out papers for research meetings (once a year maximum)
· Liaising with researchers funded by the charity and ensuring project reporting is up to date
· Liaise with the AMRC as and when appropriate
Other
· Represent the charity at appropriate external events for both the public and healthcare professionals
· Build relationships with healthcare professionals, external stakeholders and members of our community
· You may be asked to work outside of office hours or travel within the UK
· Be a supportive and participatory senior member of the team
· Abide by the charity’s policies, practices and core values
· Support diversity and equality of opportunity in the workplace.
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- nsuring project reporting is up to date
- Liaise with the AMRC as and when appropriate
The client requests no contact from agencies or media sales.
The National Gallery is seeking a dynamic professional to lead the delivery of a responsive Information Systems Service Desk and ITSM platform, ensuring exceptional support for National Gallery employees and contractors across on site and remote environments.
This role is pivotal to maintaining the availability and reliability of user facing IT systems, aligning them with the evolving needs of the business. A strong emphasis is placed on service delivery excellence, driving continuous improvement through analysis of service call history, trends, and response rates. Insights from this data will shape resource allocation and inform enhancements to IT infrastructure, ensuring the National Gallery information systems continue to meet organisational requirements and deliver value.
The successful candidate will coordinate with various departments across the Gallery including the IS team, working closely with both technical and non-technical teams to provide a reliable, responsive, and proactive service experience.
This is a hybrid role, with on-site presence required in line with business needs.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We will always stand by people standing up to an unjust immigration system. We provide a safe haven for people to rebuild their lives and our Immigration Manager role is a key part of that. Leading our biggest team, you will manage the delivery of our immigration advice projects and work with our Senior Legal Aid Advisor to oversee our legal aid contract.
Main Role:
- Manage and motivate the Immigration Team and supervise the client work.
- Manage and conduct a caseload of immigration advice and casework.
- Ensure that LRMN complies with all regulatory bodies including SRA, IAA, Legal Aid Agency and ICO
- To be responsible for the professional development of the Immigration team
Please see the job pack attached for additional information.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a difference every day at Brent Carers Centre
At Brent Carers Centre, we believe unpaid carers deserve recognition, respect, and support — and so do our staff.
Join our team and be part of a warm, inclusive workforce where compassion meets action.
The role of advice, information and advice worker for the adults team contributes directly to improving the lives of unpaid carers across Brent, giving you the chance to see the impact of your work first-hand.
Whether you’re developing new skills, building lasting relationships, or championing carers’ voices, you’ll find your career here both meaningful and rewarding.
About Brent Carers Centre
· We’re a trusted local charity supporting thousands of unpaid carers across Brent.
- Our services range from advice and advocacy to support groups and activities.
- We work closely with health, social care, and community partners to ensure carers are recognised and supported.
- Our team is passionate, diverse, and committed to making Brent a better place for carers.
The Role
- Delivering high-quality support to carers, helping them navigate services and access the help they need.
- Build strong relationships with carers, professionals, and community organisations.
- Contribute to projects that raise awareness of carers’ needs and champion their rights.
- Work collaboratively with colleagues in a supportive, values-driven environment.
What We’re Looking For
- A passion for making a difference in people’s lives.
- Strong communication and interpersonal skills.
- Ability to work flexibly and adapt to changing needs.
- Previous experience giving benefits advice and information.
- Experience in health, social care, or community work (desirable but not essential).
What We Offer
- Professional growth: Training, mentoring, and opportunities to develop your career.
- Inclusive culture: A diverse team where everyone’s voice is valued.
- Impact: The chance to see the difference your work makes every day.
How to Apply
If you’re ready to join a team where compassion meets action, we’d love to hear from you. Apply today and help us champion carers in Brent. Please complete our application form, submit your c.v a long with a cover letter setting out how you meet the person specification.
Complete application form, submit C.V and Cover letter setting out how you meet the person specification in the job description
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Programme Information & Systems Team Lead
Contract: Permanent, full-time – 35 hours per week
Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £57,415 - £60,436 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
This role leads the Programme Information and Systems Team within the Programme Operations function. Programme Operation's purpose is to support and empower programme staff to undertake effective planning and delivery of programmes and projects as well as ensure high quality reporting of programme performance to the wider organisation.
The Information and Systems team do this by providing programme staff with information and systems that support effective funding, project, and contract management, including effective management decision making at all management levels across the department. We also manage the programme systems, provide training and user support, as well as developing reports, dashboards, data visualisations and data analysis.
About the role
As our Programme Information and Systems Team Leadyou will lead the operational delivery and service provision of the WA Programme System (WAPS), mWater and the use of Power BI for tracking and reporting on programme performance functional. You will be responsible for the strategic direction of the systems, continuous improvements and the provision of programme data to support management decision making and high-quality programme performance reporting.
You require a blend of technical, leadership, and project management skills to ensure applications are aligned with organisational goals, there is strong stakeholder engagement and cross-functional collaboration, and there is a coordinated and integrated approach to data and information for programme staff across the organisation.
In this role you will;
Provide leadership for programme systems and data
- Provide strategic and technical leadership across WaterAid on the programme IT systems (mWater, WAPS and Programme-related Power BI Dashboards/analytics), programme performance information, and projects associated with these.
- Ensure programme staff have IT platforms that supports effective funding, project, and contract management (and associated business processes) through managing, maintaining, and undertaking continuous improvement of the programme systems.
- Responsible for lifecycle management of the core programme systems, mWater and WAPS (WA Programme System).
- Ensure the joint WaterAid UK/Australia Programme System (Amp Impact) meets the needs of both members. (WAPS is Amp Impact on the Salesforce platform).
- Collaborate with the WA UK PMER and Programme Funding and Partnerships teams, and the WA Australia Business Development and Operations teams to ensure the systems support their processes and is enhanced in response to evolving organisational needs and priorities.
- Responsible for WaterAid’s overall approach and usage of mWater and for ensuring WaterAid maximises it use, integration with the WAPs and the data warehouse.
- Ensure continuous training and capability development of staff on the Programme System and mWater.
- Ensure the effective and efficient provision of programme data to all relevant stakeholders
Lead the team
- Manage the Programme Information and Systems Team, ensuring effective performance and team collaboration. As part of the Programme Operations Team Senior Management Team, provide strategic leadership across the wider team as well.
- Prepare and manage the team budget as well as the joint WA Australia/UK WAPS budget.
- Champion WaterAid’s commitment to equity, inclusion, and safeguarding
Collaborate across teams, departments and federation members
- In collaboration with the wider Programme Operations Team, support , capability strengthening on project management and programme/project design; the development of policies, process, tools, and capability for country level risk management (including Standard and Mandatory Operating Procedures), and ensure alignment of programme processes, tools, guidance (and systems) to enable effective reporting on programme performance (esp. GPMF reporting).
- Collaborate with the IT Department on technical roadmaps and standards, systems architecture, governance and integration
Requirements
Essential skills and experience
- Degree or equivalent professional qualification (e.g. from the British Computer Society or other recognised professional bodies) in a relevant subject such as computing, business information systems, data and analytics.
- At least 5 years working in a team leadership role in a large, complex international development organisation.
- Demonstrated experience of managing IT projects and systems/platforms, at strategic and operational levels, across large and complex organisations.
- Knowledge and experience of change management processes and of successfully driving cross-organisational change.
- Strong verbal and written communication and influencing skills, and fluency in English, in order to represent the organisation credibly and at a high level and produce high quality documents communicating complex issues with clarity.
- Excellent IT skills, including productivity tools such as Microsoft Office, and technical skills related to information systems (e.g. SQL, programming languages).
- Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
- Demonstrated commitment to diversity, equity and empowerment, and safeguarding in leadership and decision-making.
- Availability to undertake international travel for up to 4 weeks per year.
Although not essential, we would prefer you to have
- Experience with the Salesforce platform and Amp Impact.
- Experience with mWater or a similar data collection tool.
- Experience in performing the above accountabilities in the water, sanitation, and hygiene development sectors.
- Working ability to communicate effectively in one or more of WaterAid’s other key languages (French, Portuguese, and Spanish).
Closing date: Applications close 12:00 PM UK time on Tuesday, 20th January 2026. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.
How to apply: Click Apply to answer the pre-screening questions and upload your CV.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



We Are Purposeful is looking foe a Senior Learning and Insights Manager! This is a remote role with a preference for candidates based in the Global South.
WHO WE ARE:
.
“Remaking the world with and for girls”
Purposeful is a movement-building hub for adolescent girls and young feminists. We resource their resistance, accompany journeys of political education, build solidarity between and across movements, amplify their voices, catalyse collaborative philanthropy and support innovation in grassroots programming with and for girls and young feminists.
Our work is both global and deeply local. In Sierra Leone, we bring our work together into one integrated strategy, sparking a groundswell of girls and young feminists who can access and imagine new possibilities for themselves and their communities. We move money to their allies to influence change, from communities to courtrooms. Across the world we support girls’ and young feminists’ organising and activism through a girl-led participatory grant-making process called the With and For Girls Fund. In times of crisis, we move money rapidly to girls and young feminists organising on the frontlines via the Global Resilience Fund. No matter where we are, we work so that girls and young feminists can access the resources, networks and platforms they need to remake the world for themselves.
Purposeful is a proudly feminist organisation, with a strong intersectional power analysis. We pursue strategies that prioritise the collective liberation of girls. We are looking for team members who share our feminist ideals. We believe the best work happens in dialogue, and we value collective decision-making. We believe in celebrating success, amongst staff and partners alike. We are looking for team members with a deep commitment to collaborative working, and who bring a sense of joy and humour to what can be challenging work.
We pride ourselves on our diversity, the multiple languages we speak and places we live. We are all parents or have other caring responsibilities. We prioritise work-life balance, many of us have other projects and passions outside of Purposeful. As a team we prioritise opportunities for learning, sharing, and embedding different worldviews. We are looking for team members who thrive in diverse and cross-cultural contexts, and who bring passion, creativity and a thirst for learning to their work.
We are our partnerships. We are most proud of the shared vision we have built with our partners - rooted in mutuality, trust, and collaboration. We are looking for team members who will work tirelessly to rebalance power disparities in funder-partner relationships, acting as responsible stewards of resources of and for our movements.
CONTEXT OF THIS ROLE:
At Purposeful, learning is a political responsibility. We are reclaiming and organising our many ways of knowing, meeting stories with data, and building a robust case for this work. We are bridging traditional logical frameworks with feminist learning principles and creating space for their co-existence.
The Senior Learning and Insights Manager will play a critical role-- contributing to a bold learning and insights strategy aligned with Purposeful’s vision, mission, and growth, leading the design of data collection systems, contributing to data collection efforts, from surveys to storytelling, closing feedback loops and crafting knowledge products, intended to inform, influence and amplify.
They will bring technical expertise across a range of quantitative and qualitative methodologies, they will come with curiosity and a willingness to share. The Learning and Insights Manager will work closely with the Learning and Insights Lead and across all Purposeful teams, particularly Grant-making, Communications and Resource Mobilisation.
This is an exciting opportunity to join Purposeful at a time when we are launching a new strategy and consolidating everything we’ve learned about our learning and insights approach over the last seven years.
SCOPE OF WORK
1. Learning and Insights Strategy and Systems
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Contribute to the delivery and implementation of a new Learning and Insights strategy and results framework, building on our Learning Agenda.
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Lead the design and embedding of data collection tools and systems across Purposeful teams, in particular our global grantmaking and advocacy teams.
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Work closely with the Learning and Insights team to champion a culture of learning within Purposeful and with grantee partners.
2. Technical Support
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Lead cycles of data collection across our global grantmaking work - supporting regional teams with technical expertise, as and when needed.
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Periodically join learning calls, spaces and convenings with our grantee partners - embedding and supporting documentation.
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Lead regular cross team learning and insights meetings and drive follow up actions.
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Conduct periodic analysis of quantitative and qualitative data, and produce synthesis that informs strategic choices across thematic and regional work.
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Facilitate sense-making and feedback loops with the Purposeful team, girls, young feminists, and grantee partners.
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Manage timelines and workplans to feed into key learning and reporting moments.
3. Research
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Move learning grants to grantees (approximately five to ten grants annually) to enable them to document their work and/or conduct research which they have identified as a priority - this includes an application process, accompaniment plan and check-ins.
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Contribute to the delivery of research led or commissioned by Purposeful, this may include the reviewing TORS and methodologies, check ins with consultants, and reviewing deliverables.
4. Knowledge Production and Dissemination
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Conceptualize and produce case studies, briefs or other knowledge products underpinned by quantitative and qualitative data, to assist with case building.
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Contribute to the development of other external knowledge products as required, such as slidedecks, thematic briefs, regional briefs, blogs, op-eds, and research reports.
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Work across teams to identify opportunities to disseminate and amplify knowledge products, including conference spaces, social media campaigns, webinars, instagram lives and academic publications.
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Lead and/or contribute to the drafting of conference and journal abstracts.
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Represents Purposeful in high level external spaces, including conferences, funder collaborations and research partnerships.
5. Other
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Line manages one to two team members and oversees consultants as required.
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Respond to information needs and requests of the Senior Management and Leadership Team as needed.
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Stay abreast of research related to our work and research methodologies, by reviewing publications and attending related conferences, meetings, and other events.
PERSON SPECIFICATION
Essential Experience & Skills
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At least five to seven years of experience in MEL or research, including experience working with philanthropic funds, feminist organisations or social justice movements.
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Demonstrated experience designing and implementing learning frameworks and systems across multiple projects or funds.
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In-depth understanding of feminist issues, movement building, social justice and/or girls’ rights, or another thematic area, such as humanitarian aid or climate change, and how it relates to girls and young feminists.
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Experience in qualitative and quantitative research.
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The capacity to analyse, critique and identify themes and insights.
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Experience of Salesforce or another database or information management system.
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Proven experience facilitating cross team learning and influencing senior colleagues to act on evidence and insights.
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Excellent writing skills, with demonstrable experience of tailoring knowledge products for different audiences.
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Data visualisation skills are desirable.
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Strong attention to detail, organisational skills and ability to multi-task.
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Strong (in-person and virtual) workshop development and facilitation skills.
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Strong project management skills.
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Confidence to work both independently and collaboratively.
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Fluency or high proficiency in a second language, preferably Arabic (spoken and written)
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Willingness to travel, approximately four to six weeks per year
"Remaking the world with and for girls"
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help launch and run a nationally significant trial that could shape the future of kinship support. This role turns complex plans into reality and makes high-quality delivery happen.
Kinship is undertaking a major feasibility Randomised Controlled Trial (RCT) of Kinship Connected. This is aligned with recommendations set out in the Kinship Care Practice Guide published by Foundations (2024) and builds on evidence from the Kinship Navigator intervention of support for kinship carers in the USA.
This feasibility RCT is a complex, multi-partner programme involving:
- An active funding partner
- An independent evaluation team
- 5 participating local authorities (to be confirmed)
- Internal delivery teams and cross organisational services
- Kinship carers and lived experience subject experts
The Mobilisation and Delivery Project Manager is the operational engine of the programme, ensuring that every workstream is scoped, resourced, sequenced, delivered and evidenced, and that Kinship is trial-ready, compliant, and well-coordinated through set-up and delivery.
This role needs someone who is an excellent communicator, highly organised, unflappable, curious, and able to sit comfortably in the detail. The successful person will keep a firm grip on timelines, dependencies and risks.
You will manage a Programmes Officer as well as the set-up, processes, documentation, reporting, trial readiness, communications and cross-team coordination. You will work closely with the Programmes Manager who will share responsibility for ensuring high quality performance across the feasibility trial. You will both work closely with the core project team and partners.
You will lead operational quality, systems, processes, data, and compliance. The Programmes Manager will lead practice quality, staff development and supervision, safeguarding and relational delivery. Together you make sure the trial is delivered ethically, consistently and to a very high standard.
Key responsibilities include:
- Lead the mobilisation plan across all workstreams and ensure trial readiness.
- Develop all processes, documentation and operational frameworks in line with the intervention protocol.
- Coordinate local authority onboarding, staff training and internal operational setup with the Programmes Manager.
- Work with internal Kinship teams to ensure everyone has clear expectations and is held to account for their performance during mobilisation and delivery – owning the workstreams.
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Ensure weekly pipeline monitoring for treatment and control recruitment.
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Work with the Programmes Manager and Kinship Family Workers to strengthen referral and screening processes where appropriate.
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Identify recruitment risks early and drive rapid problem-solving.
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Maintain delivery tracking and operational dashboards.
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Identify throughput or workload risks and support adjustments.
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Lead operational quality assurance (QA) including data quality checks, file audits and process compliance.
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Coordinate data collection, monitoring and data quality for evaluator requirements (both treatment and control).
Essential knowledge and experience includes:
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Project Management Qualification or commensurate experience.
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Significant experience managing complex projects or programmes with multiple partners and tight delivery requirements.
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Proven experience designing and maintaining structured workflows, operational systems and project plans in fast-paced environments.
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Experience coordinating across multidisciplinary teams without direct line management responsibility.
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Strong background in quality assurance, process improvement and operational risk management.
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Experience translating evaluation, compliance or regulatory requirements into practical delivery processes.
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Experience developing and maintaining documentation, SOPs, manuals and operational toolkits.
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Experience working with data for monitoring, decision making and evaluation readiness.
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Proven ability to ensure data quality, consistency and audit readiness.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Key dates:
Application deadline: 11.59pm, Sunday 4 January 2026
First interview: Thursday 8 January 2026 (online)
Second interview:Wednesday 14 January 2026 (in-person, London)
How to apply
Respond on CharityJobs to these 5 questions, along with your CV:
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Kinship’s mission and values emphasise putting kinship families first, being bold, stepping up and working stronger together. What motivates you to apply for this role, and how would these values shape how you lead mobilisation and delivery?
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Describe a time you managed a complex programme or project with multiple partners or workstreams. What approach did you take to keep delivery coordinated and on track?
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Give an example of how you improved data quality, compliance or process consistency. What actions did you take and what was the outcome?
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Tell us about a situation where you worked closely with colleagues delivering frontline or relational support to solve a delivery or operational challenge. What did you do to ensure alignment and shared ownership?
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Describe a time you worked in a fast-changing or uncertain environment. How did you stay grounded, support others and keep delivery moving forward?
We are looking to fill this role quickly and reserve the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early!
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Join us in the ambitious ‘Birmingham In Action’ campaign, which commits to raising over £600 million of charitable funding and 1.25 million volunteer hours, positioning the University as one of the world leaders in university development. To help fulfil our exciting campaign ambitions, we are seeking to recruit a ‘Charitable Funding Manager’ (CFM) to maximise philanthropic funding across the University. The role will involve working to achieve a financial target by proactively identifying and securing income from Trusts, Foundations, and other charities.
A key member of the Development and Alumni Relations Office’s (DARO) Charitable Funding team, you will navigate the university, working closely with academics and Professional Services colleagues to identify some key areas where there are funding needs. The role will bring to life some of our ground-breaking, sector leading work in a compelling and succinct way, inspiring support from new and existing funders.
DARO exists to support this academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community.
You will have experience of delivering against financial targets, along with the ability to translate complex information into a compelling ask in both verbal and written form. As a Charitable Funding Manager in DARO, you will be innovative, self-motivated, and take ownership of fundraising opportunities in this area. You will generate significant gifts for amazing philanthropic projects and encourage new donors to make long-term, sustainable gifts. You will have an enthusiasm for building relationships and the skill to interact with high-level donors and supporters.
We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy.
World-class research and outstanding global education



The client requests no contact from agencies or media sales.
The Senior Organisational Development Manager is responsible for leading the design, implementation, and evaluation of organisational development strategies and programmes to foster a high-performing culture, improve employee engagement, and support the achievement of strategic business goals.
This role involves partnering with senior leadership, identifying organisational needs, and developing innovative solutions to complex challenges related to structure, processes, leadership, and talent.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
- Lead strategic OD initiatives that build leadership capability, drive cultural change, and support talent development as part of the organisation’s 2030 Strategy.
- Establish an organisational EDI framework with clear priorities, metrics and governance.
- Continue to embed and further develop the organisational Wellbeing strategy and embed practises that support emotional resilience.
- Champion EDI and Wellbeing initiatives, ensuring these are integral to the OD Plan and embedded in the Workforce Strategy.
- Lead the design and implementation of a trauma-informed, psychologically safe organisational culture.
- Develop frameworks for staff engagement, inclusion, and psychological safety to create a wider positive and high-performing culture.
- Collaborate with senior leaders to shape organisational behaviours, leadership styles, and decision-making that reflect our mission and values.
- Undertake diagnostics analysis to identify cultural, behavioural and capability gaps and develop/ implement a plan to address.
- Drive cultural alignment and leadership cohesion following organisational change, ensuring leaders are equipped to model values, foster collaboration, and lead change effectively across all directorates.
- Design and deliver leadership development programmes that equip leaders to inspire, manage change, and drive organisational success.
- Ensure the fulfilment of current and future commitments to the Leadership Development programme ensuring that our leaders are equipped with the tools they need to drive the organisation forward together with inspiring their individual teams.
- Support succession planning and talent pipelines, ensuring future leadership capability and culture aligns with strategic priorities.
- Provide sound recommendations and strategic direction on learning, career and leadership development, across the organisation based on observation of best practice externally.
- Oversee the Apprenticeship Scheme and core training programmes, ensuring alignment with workforce growth and retention goals.
- Manage the central training budget, ensuring efficient delivery of mandatory and developmental training.
- Continuously review induction and learning programmes, adapting content and processes to meet evolving organisational needs and cultural development.
- Drive organisational initiatives aimed at achieving elevated professional standards and qualifications.
Interview Date: To be confirmed.
Terms and Conditions
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as Linked In. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Guide a skilled team providing one-to-one Navigator support to kinship carers. You will set the standard for high-quality practice and ensure kinship families feel supported, understood and connected.
Kinship is undertaking a major feasibility Randomised Controlled Trial (RCT) of Kinship Connected. This is aligned with recommendations set out in the Kinship Care Practice Guide published by Foundations (2024) and builds on evidence from the Kinship Navigator intervention of support for kinship carers in the USA.
This feasibility RCT is a complex, multi-partner programme involving:
- An active funding partner
- An independent evaluation team
- 5 participating local authorities (to be confirmed)
- Internal delivery teams and cross organisational services
- Kinship carers and lived experience subject experts
This role leads and supports the staff team delivering one-to-one navigator-style support to kinship carers as part of the Kinship Connected feasibility randomised controlled trial. You will ensure the team provides consistent, high quality, relational support that reflects Kinship’s values and trauma-informed practice.
You will work closely with the Mobilisation and Delivery Project Manager and will share responsibility for ensuring high quality performance across the feasibility trial. You will both work closely with the core project team and partners.
The Programmes Manager leads practice quality, staff development, safeguarding and relational delivery. The Mobilisation and Delivery Project Manager leads operational quality, systems, processes, data and compliance. Together you make sure the trial is delivered ethically, consistently and to a very high standard.
Key responsibilities include:
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Lead the day-to-day practice and relational delivery of the Kinship Connected (Navigator) support model.
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Support Kinship Family Workers to deliver high quality, trauma-informed and strengths-based support to kinship carers.
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Ensure clear case management, boundaries, risk management and reflective practice.
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Embed the delivery approach set out in the Intervention Protocol and Kinship Navigator Service Manual.
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Ensure equity, accessibility and inclusion in all aspects of delivery, with particular focus on minoritised ethnic kinship families.
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Maintain delivery tracking and operational dashboards.
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Provide high quality line management, reflective supervision and pastoral support to Kinship Family Workers
Essential knowledge and experience includes:
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Strong experience leading frontline delivery teams providing emotional, relational or social care support.
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Proven track record ensuring high quality casework, assessments, boundaries and risk management.
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Experience delivering strengths-based, trauma-informed and evidence-informed approaches.
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Substantial experience in line managing practitioners, delivering reflective supervision and supporting wellbeing.
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Experience leading high performing dispersed teams with confidence, consistency and compassion.
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Experience managing change and supporting staff through shifting delivery requirements.
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Strong background in safeguarding decision making, case discussions and organisational safeguarding culture.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Key dates:
Application deadline: 11.59pm, Sunday 4 January 2026
First interview: Friday 9 January 2026 (online)
Second interview:Wednesday 14 January 2026 (in-person, London)
How to apply
Respond on CharityJobs to these 5 questions, along with your CV:
-
What is it about Kinship’s mission and values that motivates you to lead the delivery of relational support for kinship carers, and how would these values shape your approach as a Programmes Manager?
-
Describe a time you led or supported a team delivering emotional or relational support. How did you ensure consistent, high-quality practice?
-
Give an example of how you have developed or supported practitioners through reflective supervision, coaching or managing difficult practice situations. What approach did you take and why?
-
Describe a situation where you had to make or support a safeguarding decision. How did you balance risk, judgement and support for staff?
-
Tell us about a time you worked with a local authority, commissioner or another external partner to resolve a challenge or improve delivery. What did you do?
We are looking to fill this role quickly and reserve the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early!
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
