IT Procurement Manager

Your new company

Fantastic opportunity to join this niche public sector organisation based in the heart of London .

This organisation is delivering a critical programme.

Your new role

As the IT Procurement manager you will be leading on a large and complex programme of work which will cover a wide variety of IT Procurement's

What you'll need to succeed

You will have previous experience of IT procurement - Ideally across a wide range of the sub categories.
You will be already working within procurement
Previous experience ideal but not a necessity

What you'll get in return

This organisation is committed to work life balance offering both working from home and flexible working

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

More & Better - Together !

2020, the start of a new decade in which we want to do more and better – doubling our impact by 2025.

To achieve this we need an individual who has the drive, skills and passion to be responsible for helping us achieve ‘digital service transformation’ so that we can move to digital service delivery, the impact of which can be evidenced, across a range of different service user groups.

The holder needs to develop an understanding of end to end service user needs in order to develop the service user digital experience.

This job is responsible for leading the strategic development and operational management of YMCA’s Information Technology, including the oversight of our external IT contractors; plus the identification and implementation of all digital engagement tools and systems within the charity, in collaboration with relevant service Heads.

As a member of the Senior Management Team and in collaboration with the charity’s Trustees, the post holder will also contribute to the development of vision, direction and operational management of the charity as a whole.

Closing date: 29 March 2020

My client, a small global charity, are looking for a Service Desk Manager is responsible for the management of first and second-line technical support for their Global Service Desk – an ITIL/ISO 20001 compliant service desk function serving both UK and international programmes.

The Service Desk Manager is also responsible for the maintenance and continual improvement of the service catalogue. A strong service focus and deep technical understanding are key components of the role.

With two direct line reports, you will lead a team focused on the effective management of suppliers, assets and contracts, and effective customer service management. They will also produce regular reports on service desk performance in line with annual audit requirements.
Finally, you will ensure the efficient operation of the UK global headquarters for this charity, managing the supplier relationships that ensure effective day to day operation of the facility and its physical management. 

Essential Skills

• ITIL practitioner, intermediate or equivalent qualification in Service Management
• Relevant Professional qualification, degree, or equivalent experience.
• Strong communication skills, with ability to work with both technical teams and non-technical teams via workshops to embed best practice.
• Experience of ITIL aligned service desk management (ServiceNow, Jira or Freshservice)

 

We are looking for a Business Analyst for The Scout Association to help to manage, change and plan for the future in line with our strategic goals. You will need to understand the current organisational situation, identify future needs and create solutions to help meet those needs, usually (but not always) in relation to information and software systems in particular, be able to demonstrate the application of expertise in the successful delivery of a CRM/membership system.

You'll be helping The Scout Association to develop its functions, services and products to meet goals with internal and external stakeholders.

You will also play a key role in communicating between internal departments and external parties, acting as a 'translator' where necessary to convey how information technology can support the organisation's needs.

Essential Skills

• The ability to adhere to recognised project methodologies (Essential)
• CRM systems knowledge
• Experience of working on supplier tender processes
• Education or professional qualification
• Degree or equivalent qualification
• Maintaining documentation including version control and document status
• Organising and running workshops
• Use of Product and Project management tools (e.g Jira)

A formal Business Analysis Qualification is Desirable plus an Agile,Prince 2 or ITIL qualification

BI Development Manager
London, SE1 (Office/Home Based)

About Us

Oasis Community Learning (OCL) is a ground-breaking global movement and group of charities and social enterprises working in 51 community hubs located in 11 countries across the world.

We create a new sense of neighbourhood in communities that had previously been forgotten by society and our community hubs enable people to come together and fulfil their potential.

We are also raising the educational bar through our academies. A family of 52 educational institutions serving over 28,000 students from a variety of backgrounds, our academies seek to close the educational gap that exists between disadvantaged students and their more privileged counterparts.

We are currently looking for a BI Development Manager to join us in London and develop our business intelligence platform.

The Benefits

- Salary of £38,403 - £42,432 per annum
- Flexibility to work remotely
- Local government pension scheme
- Continuous professional development programme with training opportunities
- A supportive network and family of staff in a motivating working environment
- Make a positive, lasting difference within your community
- 25 days’ holiday per annum plus Bank Holidays

If you have experience of collating and analysing large volumes of data, this is a fantastic opportunity to step into a management role with an organisation helping break the cycle of disadvantage for families across London.

You will play a key role in the enrichment of our information-centric environment, using your experience to continuously innovate and enhance our capabilities.

What’s more, you’ll have the chance to build upon your existing skill set whilst supporting the development of communities and individuals.

The Role

As the BI Development Manager, you will design, develop and enhance our business intelligence platform to ensure the effective use of information across the organisation.

You will oversee our data management process, from the collection of raw data through to final analysis and delivery.

Your role will involve:

- Leading the design, development and deployment of BI data infrastructure and solutions
- Delivering roadmaps and timelines for deliverables for our organisation
- Assisting in the formulation of the overall data strategy
- Providing continuous reviews of the BI Reporting Model, ensuring measures, metrics and data capture are up to date
- Developing governance processes, policies and procedures for the BI Service

About You

To join us as a BI Development Manager, you will need:

- Experience of working with, and consolidating, large volumes of data
- Extract, Transform and Load (ETL) Data Modelling and visualisation experience
- To be proficient in the use of MS Business Intelligence Suite: PowerBI and Business Objects
- Knowledge of, and enthusiasm for, BI, reporting technologies and dashboards
- Knowledge of SQL, Microsoft SQL server reporting services and Microsoft Azure
- Experience of using SQL Scripts, SAS, Microsoft Excel, PowerPoint, Access and numerical data
- An understanding of standard reporting and systems languages such as M language and DAX
- Knowledge of modelling quantitative and qualitative measures
- At a minimum, a degree level qualification in business, statistics or computer sciences
- Excellent communication and interpersonal skills, with good business acumen and a strategic mindset
- To have a creative and innovative approach and possess a strong eye for design

Other organisations may call this role Business Intelligence Manager, Business Intelligence Development Manager, Business Intelligence Designer, BI Platform Manager, Senior BI Analyst, or Data Development Manager.

This is a full-time role working 37 hours per week.

Oasis is committed to making a difference to the lives of the communities it works in, and as such, you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

So, if you’re looking to have a positive impact as a BI Development Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

A unique opportunity has become available for a national charity that has successfully been awarded multiple stable grants/contract funding and is looking now for an experienced Digital Project Manager. You will be working as part of a large established project team to support the delivery of their digital transformation programme and to lead or support other critical digital projects. This is a full time 1 year fixed term contract, with excellent benefits including 30 days annual leave.

Key responsibilities for this Digital Project Manager opportunity:

* Support or lead technical digital projects of continuous improvement to website and ePortfolio platforms
* Assist in the operational management of these digital projects plus CRM
* Support your team on managing performance, hosting, and other technical issues
* Work with your team on developing and implementing digital strategy against business needs
* Manage external suppliers to ensure that services provided are robust, secure and cost effective

It is essential that you demonstrate a wide variety of project management delivery against digital projects ie CRM, CMS and/or ePortfolios. The hiring manager also needs someone that is used to being involved in operational aspects around the delivery of these types of digital projects. Migrating content and users between systems is also something you should feel confident getting stuck in to. Under the current climate you will also need to demonstrate that you can work autonomously with little direction provided. Digital product development experience will serve you well in this post and being used to working in a beta environment.

To apply for this Digital Project Manager role, please email your CV to our Office & Specialist Support Team quoting the reference number 73624DW. All applicants must be eligible to work in the UK.

Watford Women’s Centre is looking for an exceptional project manager to help us deliver a pioneering project called MyAlly.  Funded by the National Lottery Community Fund for 3 years, this project will offer victims and survivors of domestic abuse access to a phone-based helpline run by volunteers as well as trauma informed peer to peer support groups.

The project Manager will ensure all outcomes and outputs detailed in the grant agreement are delivered on time and within budget. You will be a champion for the MyAlly programme locally, regionally and nationally, promoting and disseminating information about the project across our professional networks and wider community. You will have some experience of working with individuals who are vulnerable or have support needs.
 

Project Manager – Volunteer Management
Location: Rugby, UK, CV21 3HQ
Salary: £30,000 - £34,000 (depending on experience)
18 Month fixed term contract

IChemE (Institution of Chemical Engineers) is the global professional membership organisation for chemical engineers and process engineers.

Institution of Chemical Engineers (IChemE) is the professional membership organisation for chemical, biochemical and process engineers worldwide.

Founded in 1922, IChemE advances chemical engineering's contribution worldwide for the benefit of society. We support the development of chemical engineering professionals and provide connections to a powerful network of around 35,000 members in 100 countries.

We are a multi-national institution with primary offices in the UK and Australia. Our members are found in a range of industry sectors, and at different stages of their careers, from students and graduates in training through to senior Fellows at the highest levels of leadership in business and academia.

We support our members in applying their expertise and experience to make an influential contribution to solving major global challenges, and are the only organisation to award Chartered Chemical Engineer status and Professional Process Safety Engineer registration. We are working towards ISO 9001 accreditation with the goal of achieving certification in 2021.

We are looking for a Project Manager who will focus primarily on developing and implementing the volunteer management strategy, scoping out the requirements of the volunteer management project through engagement with key stakeholders across the organisation and creating an appropriate project plan.

You will be educated to degree level or relevant professional qualification with a project management qualification ideally Prince2.

Core responsibilities of the role include:

• Development of robust project plans
• Production and maintenance of required project documentation
• Co-ordination and completion of projects on time, within budget and within scope
• Preparation of overall business case including project spend and the benefits realisation plan
• Management of stakeholder and wider project communications
• Project reporting and governance
• Working within organisational project management methodology

Due to IChemE’s international nature, this position requires a willingness to work flexibly and to engage in business discussions outside of normal working hours. The position is based at our Rugby office although some occasional travel may be required within the UK. Only applicants eligible to work in the UK will be considered.

This is a full-time role based on 37.5 hours per week working Monday through to Friday.

Starting salary will be in the region of £30,000 - £34,000 per annum (depending on experience) plus benefits which includes an excellent pension scheme. Only candidates eligible to work in the UK will be considered.

To apply; please provide a CV and a cover letter highlighting your experience against the areas listed above and why you think you are the ideal candidate for the role. 

(Please note that applications sent without a cover letter will not be reviewed)

The closing date for all applications is close of business Friday 27 March 2020 however interviews will be held on an ad-hoc basis as and when suitable applicants apply and IChemE reserves the right to make an offer of employment before the closing date should we wish. An immediate start date can be available for the right candidate.

In line with the Care Quality Commission estates strategy, we are planning to move our London office from 151 Buckingham Palace Road to 2 Redman Place, Stratford, East London in late 2020.

Grade C, £30,022 (National) or £34,918 (London) per annum

37 Hours Per Week, Permanent

Closing Date: 5th April 2020 at 23:59pm

Interviews: Week commencing 27th April 2020 in London

About us
We are the independent champion for people who use health and social care services. We aim to help improve the quality of services by letting the government and those running services know what people want from care.
We also support a network of 150 local Healthwatch services to reach out to every section of the community and encourage more people to speak up.
Together, our work is resulting in big and small changes that are helping to make care better.

Let us tell you a little bit about the role....
As our Digital Lead, you’ll work as part of team responsible for helping local Healthwatch services use the digital systems we provide to drive engagement with the public and professionals.

You will focus on helping local services to adopt and use our standard website. As well as training staff to use the site and being the first point of contact for queries, you’ll also support services to plan their content migration and then test and launch their sites.

You’ll also work with the digital and communication teams to plan, execute and support other digital services and developments.

What we're looking for from you...
We want someone with a track record of supporting the development and roll out of digital systems, as well as experience of providing training, support and advice to system users.

Ideally, you’ll also have first class project management skills, be used to working in an agile way and bring with you an understanding of how UX and UI can be used to improve digital systems. 

If you're interested and think this is the perfect job for you, apply today! 

Accountabilities:
The main functions the post holder will undertake are:
Managing the delivery of the Healthwatch website to the Healthwatch network including managing the suppliers who are hosting and maintaining the website on a day to day basis.
Ensuring patches, fixes, system tests and upgrades are applied to ensure our websites are robust, comply with data security and information governance protocols, and provides Healthwatch England with live information about the issues the public are sharing with local Healthwatch.
Systematic investigative research and fact finding to identify areas for improvement and development within the Healthwatch digital systems.

Managing development and improvement projects in accordance with need.
Identifying and implementing solutions to resolve issues, managing divergent or conflicting views between users and suppliers.
Developing and building reporting processes on how the website is being used and how our support service is operating
Identifying training needs and delivering training to local Healthwatch using the website (both face to face and distance based support) to ensure effective and secure management of online content. Overseeing the adoption of the website by new users and developing new resources as required.
Providing briefings on upgrades and the operational status of our website to the Healthwatch England management team, ensuring good engagement and communication with local Healthwatch through the provision of advice and support to digital users in a timely manner.
Working with the Digital and Communications Teams to manage budgets for hosting, maintenance and training as well as the support budget for solving system glitches. Implementing information management policies, ensuring compliance with information security requirements and standards.
Procuring and managing suppliers in line with organisational policies, managing relationships with technical specialist developers, and negotiating with third party suppliers.
Supporting the development and delivery of our wider digital systems.

Essential Skills and Experience
Functional and technical understanding of website management and development. Including:
experience of successfully supporting the launch of websites, content management and user testing.
Experience of effectively using systems to create, edit and publish digital content.
Experience of providing specialist advice and training to people with varied skills help maintain a website and troubleshooting technical issues.
Experience of reviewing, developing and documenting technical solutions and processes for website maintenance to meet business needs and managing and procuring day to day support for a website from a third party.
Ability to identify and produce analytical reports to communicate issues, risks and trends about digital systems. 
Ability to make quick decisions, proposing a range of solutions that meet needs of different stakeholders in the short and longer term.
Ability to work autonomously but with support from senior or specialist colleagues on specific areas.
Ability to take responsibility and to deliver on time with excellent project management skills.
Experience of implementing information management policies and ensuring web based compliance with information security requirements and standards.
Experience of team management, both leading a team and working as part of a team with excellent people skills.
Well organised, self-motivated and with good attention to detail, ability to respond constructively to feedback, listen carefully and present his/her self professionally.
Strong interpersonal skills, experience of managing relationships and negotiating with third party suppliers and persuading stakeholders.
A personal commitment to the mission and values of Healthwatch England.

Desirable Skills and Experience
Knowledge and experience of managing a Drupal CMS.
Knowledge and experience of database management including CRMs

Healthwatch England Vision, Purpose and Approach
Our vision: Health and care that works for you
Our purpose: To find out what matters to you and help make sure your views shape the support you need
Our approach: People’s views come first – especially those who find it hardest to be heard. We champion what matters to you and work with others to find ideas that work. We are independent and committed to making the biggest difference to you.
To enable this to happen, it’s important that everyone understands the approach we will take to our work and what they can expect from us.
People’s views are at the heart of everything we do
We work creatively to ensure people from every community have their say about health and care
We speak clearly so that people can understand and act on our evidence
We achieve positive change by working in partnership with others; and
We are independent and are prepared to challenge services.

This is an exciting opportunity to lead on the design and delivery of technology projects at Fair Finance, the ‘alternative lender of the year’. However, this role is not only about project managing technical projects but also being part of the driving force behind the development of the organisation’s affordable lending product, taking Fair Finance to the next level in the marketplace. This is a unique opportunity to join a small and dynamic social business with big ambitions.

About Fair Finance

Fair Finance’s vision is to build a fairer finance system that is more inclusive and fair. We do this by designing and delivering financial services that improve the financial wellbeing of our customers. We have a plan to scale a fairer alternative to high cost lenders across the UK. 

Fair Finance has been awarded a Big Society Award by the Prime Minister, the Alternative Lender of Year Award from Credit Today and the Citi Micro-entrepreneurship Growth Award. Fair Finance’s founder Faisel Rahman has been honoured with an OBE for services to Community Finance.

About the role

We are looking for a brilliant Technology Project Manager to joins us on our mission. As a key part of the management team, you will be the interface between clients, systems users and various subject matter experts, and will lead on the design and delivery of technology projects. You will be equally at home with complex projects and senior stakeholder management, understanding end-users, and communicating effectively with IT engineering teams. 

The role involves project managing technical projects that make an impact either from client or internal user perspective, both for web/online and off line channels. Typical projects could include anything from rolling out a whole new system that dramatically improves our online UX to delivering small improvements on existing systems to improve productivity for internal users. The role is incredibly varied due to Fair Finance being a growing SME with ever changing needs and priorities.

Responsibilities 

Change / Project Management

• Work closely with stakeholders across the business to identify technology needs, assessing internal users and client “pain points”. Oversee our continuous improvement process. 
• Plan, scope and manage the implementation of technology enhancements that range in size, cost and impact 
• Project manage system upgrades, enhancements and (where necessary) system replacements 

• Employ a structured project management approach to scope, plan, design, test and implement technology changes in a controlled manner
• Work with end-users, and systems providers, to develop and implement adequate training when deploying technology changes

Technology Management

• Plan, scope and deliver IT strategy for the whole business 
• Manage contracts and relationships with key external IT suppliers and vendors
• Monitor budget and spending and work with the Finance team to forecast and oversee departmental annual budget
• Line management of technical analyst and, where required, project staff – including prioritisation of workload, performance monitoring and support
• Work with technical analyst to support the resolution of technical issues 

Digital / Web Management 

• Manage relationship with our digital marketing and web-design agency: plan out their work, monitor its effectiveness and look for new ways to improve value for Fair Finance
• Lead on improving the digital experience for our customers through identifying and executing changes to relevant systems (website, CRM, etc.), working with the technical analyst and/or suppliers to execute changes
• Manage relationship with external lending platforms and brokers with which Fair Finance works. 

About you

You are an experienced project manager within a technical or digital environment. You may be a management or change consultant wanting to make the jump to a social business or a product manager with strong project management and technical skills. You are excited by new ideas but also have the rigour to see things through and implement your ideas. You will have a mix of business and technology skills and will be excited to use these to drive positive social outcomes within a social business. 

Desired skills and experience

• Minimum of 5 years’ experience and can demonstrate that you have successfully led and delivered technology projects (either in-house or as consultant)
• Commercially focused, understanding the balance between meeting client expectations and delivering within agreed budgets and timescales.
• You thrive in an environment with uncertainty and rapid change
• Excellent communicator and motivator, able to get the best out of teams through skillful interaction and proactive team-building around the goals of each project.
• You have good problem-solving skills and are able to manage risks and issues, proactively and creatively, to ensure project delivery is not compromised.
• You are a team player and will be committed to building and developing Fair Finance initiatives 
• Ideally, you have experience of working in a start-up, SME or financial services environment 
• Ideally, you have experience in web and digital marketing projects
• Ideally, you will have experience in managing teams

If you want to work in a talented team and be a part of a company that values their people, then please get in touch by submitting your CV and a Cover Letter to Sheena Pentin at Careers4Change.

Voice and Site Services Manager
Grade: PO7

Your new role
This is an excellent opportunity for an experienced Voice and Site Services manager to join the Digital services team in a leading London Borough based in North London.

You will be responsible for ensuring availability of the Council's voice and data services by managing all operational aspects, including monitoring. You will lead procurement, project delivery and day to day contract management for major managed service providers. You will also manage and report on associated compliance and regulatory risk.

You will have the opportunity to help shape the future direction of the Council's long-term voice and telecoms strategy.

About you

Your technical skills will encompass key technologies used in voice and data networks including:

• Routing protocols
• VPNs
• MPLS
• Transmission (SDH, EoSDH, MSP, DWDM, Ethernet),
• Interfaces and standards

If you're interested in this role, please apply with a copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Purpose of Role:

To drive the creation, development and improvement of our range of digital products based on member, supporter and volunteer needs, as well as organisational goals.

To act as the user champion for key Ramblers digital products, ensuring the best possible experience for those users.

To work with relevant internal stakeholder teams as well as volunteers and external user representative groups to prioritise the most valuable features and functionality improvements for our products.

Essential requirements include:

• Educated to degree level, or experience that demonstrates equivalent analytical and management skills.

• At least three years’ experience of effectively managing multiple digital products and services in a fast-paced environment.  

• Knowledge and understanding of good practice in digital product design and development.

• Experience of designing and developing mobile applications and mobile-first web applications.

• Excellent and up-to-date grasp of digital technologies, user experience design and research techniques, and the effective use of them.

• Exceptional communication skills, particularly to communicate technical solutions and their benefits, limits and risks in accessible language to stakeholders with varying technical understanding.  

• Excellent organisational and time management skills to manage multiple priorities concurrently.

• Excellent team-working, collaboration and problem-solving skills.

• Adept at using a range of digital systems, applications, software and websites.

• Demonstrable experience of using data and research to inform development, turning user insight into actions that improve outcomes.

The Ramblers are an equal opportunities employer.  We promote diversity and warmly welcome applications from appropriately qualified people from all sections of the community.

We are looking for a Data & Systems manager to develop & administrator this Arts organisations CRM and be responsible for providing customer insight, business intelligence and data reporting and analysis services to a range of internal and external stakeholders. The role is responsible for championing best practice around data management and driving efficient ways of working.

Essential Experience

• Managing CRM systems, data structures and reporting.
• SSRS report writing.
• Modifying and writing complex T-SQL stored procedures.
• Providing database system support.
• Project managing database development and system upgrades

Essential Skills

• Strong communication and interpersonal skills.
• Ability to communicate with users at varying levels of technical knowledge.
• Ability to understand organisational requirements and translate them into technical solutions.
• Excellent analytical and problem solving skills.
• Adaptability and the capacity to address problems with creative solutions.
• Ability to handle conflicting priorities and manage time efficiently.

25-30 hours per week (flexible depending on experience and availability)

Salary: Equivalent NJC 25-29 £27,698-£30,819 pro rata. Amaze hourly rate £15.22-£16.93 (based on 35 hours week)

Fixed-term for 2 years, with likelihood of extension subject to funding

Amaze is a Sussex-based charity that supports families with children and young people with special educational needs and disabilities (SEND).

We are looking for an exceptional person to join our small but very committed team.

You will need to be an excellent communicator and resilient - ready to lead us through a period of transition from one data system to another (which is currently being identified), and drive forward effective data management within the organisation.

You will be experienced in managing and developing a database / customer relationship management (CRM) system to support high quality services. You will be able to work effectively with different stakeholders and be able to extract and present a wide range of data in various report formats, to meet their needs.

You will work out of Amaze’s central Brighton office but you with occasional travel to West and East Sussex.

The deadline for applications is 9am Thursday 9th April.  Interviews will take place on Monday 20 April.