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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.
We are looking for an experienced Operations Manager to take operational ownership of IT infrastructure and MSP relationship management, facilities, fleet, and contracts across our organisation. This is a wide-ranging role where your work directly underpins our frontline teams’ ability to deliver life-changing support to families with seriously ill children.
About the role:
Reporting directly to the Director of Finance and Operations, you will have input into how Rainbow Trust manages its IT, property and facilities, and fleet - while also leading on the day-to-day operational infrastructure across the organisation, including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose
Managing the office facilities, leases, and contracts across our head office and nine regional sites, you will lead on contract negotiation and supplier management, managing a central administration budget and project manage office moves and operational projects.
With a focus on improving the efficiency of our systems, processes and ways of working, you will also line manage our Fleet Administrator, overseeing our fleet of 80 leased vehicles and be an integral part of decision making.
This is a substantive management role with real ownership, and meaningful variety - ideal for an experienced operations professional with a sound understanding of Microsoft Administration and cyber security ready to take on a broad remit in a values-driven organisation.
What we’re looking for:
Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role.
- A systematic and effective problem solver – you are self-disciplined and analytical, and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.
- A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.
- A strong verbal and written communicator with a high level of attention to detail – you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.
- You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions
- You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions.
Why join us?
We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
- Flexible working hours to balance home and working life.
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time).
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
- Time off in Lieu.
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
- Access to the Blue Light Card Scheme, and other rewards and discounts.
- Bike to work, season ticket loan and payroll giving schemes.
- A recommend a friend recruitment bonus scheme.
- Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page.
More information about us and our recruitment process can be found in our online Candidate Pack.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
Apply now:
To apply please send your CV and Covering letter to us via the link.
Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.
For a full job description and person specification please visit our website
Please disclose in your covering letter if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IT Manager
Contract: Permanent
Salary: £36,000- £40,000 per annum, pro rata depending on experience (based on a full-time equivalent salary of £45,000–£50,000)
Hours: Part-time, 30 hours per week
Location: Hybrid working with a minimum of one day per week at our Putney, London (SW15) office plus regular travel to our services across London and the Midlands
About Us
Our vision is for every child and young person to be safe, loved and happy, achieve their potential and have a bright future.
St Christopher's is a leading children's charity with a long history of providing high-quality fostering services, children's homes and innovative leaving care support across the UK.
Everything we do is centred around helping children and young people build brighter futures. We are particularly committed to supporting those who cannot remain with their families or foster carers, ensuring they have the opportunities, stability and support they deserve.
We are proud to be an inclusive employer and welcome applications from people of all backgrounds, cultures, abilities, genders, sexual orientations, ages and faiths. We are committed to creating a workplace where everyone feels valued and respected.
About the Role
We are looking for an experienced IT Manager to oversee and develop our IT infrastructure, ensuring our systems remain secure, reliable and fit for the needs of the charity. Following a significant organisational structural change, you will have the opportunity to input into a review of the IT resourcing and will support the implementation of any resulting changes.
You will be responsible for maintaining and improving our IT and communications infrastructure while delivering an excellent service to colleagues across the organisation. Working closely with your team, external managed service provider and stakeholders, you'll ensure technology enables our staff to provide the best possible support to children and young people.
This is a varied role combining operational oversight, supplier management, cyber security, infrastructure management and service delivery.
Your key responsibilities will include:
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Managing and developing the organisation's IT infrastructure across multiple UK sites.
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Ensuring colleagues have reliable IT equipment, connectivity and systems to work effectively.
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Supporting technology that enables young people in our homes to safely access education, communication and online services.
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Leading the IT helpdesk to deliver an excellent customer-focused support service.
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Maintaining robust cyber security, disaster recovery and business continuity arrangements.
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Managing IT budgets and ensuring value for money from suppliers and technology investments.
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Supporting ICT projects and driving continuous improvement across the organisation.
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Providing occasional out-of-hours support for critical ICT incidents.
Our IT Environment:
You'll oversee and support an established Microsoft-based infrastructure including:
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Windows Server (physical and virtual VMware environments, to be retired)
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Hybrid Active Directory and Microsoft Entra ID (Azure AD migration)
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Windows 10/11 laptops and desktops
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Multi-site WAN infrastructure across the UK
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Microsoft 365, including Exchange Online and SharePoint
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WatchGuard firewalls
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DrayTek routers and web filtering
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Unifi network switches
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Mimecast email security and archiving
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3CX VoIP telephony (currently under review)
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Third-party applications including ADP, Raiser's Edge, ClearCare, Charms, Access Finance and SolarWinds Service Desk
About You
We are looking for someone who combines strong technical expertise with excellent leadership and communication skills. You should have:
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Experience managing an IT department or IT infrastructure.
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Experience administering Active Directory (on-premises), Microsoft 365 and Azure, including Exchange.
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Experience managing multi-site IT environments and WAN connectivity.
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Knowledge of business continuity, disaster recovery and cyber security best practice.
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Experience managing an IT helpdesk, ideally using SolarWinds or a similar service desk platform.
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Experience leading and developing staff.
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Strong stakeholder management and communication skills.
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Experience managing IT budgets and delivering value for money.
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A flexible approach with the ability to travel occasionally to services across London and the Midlands, and provide out-of-hours support for critical ICT incidents when required.
What we Offer
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Competitive salary: £36,000- £40,000 per annum.
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A friendly working environment at a values-led charitable organisation.
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25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
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Contributory pension scheme, enhanced maternity and company sick scheme.
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UK Life Assurance (Death in service) to the value of 3 times your annual salary.
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BUPA employee assistance programme, offering counselling, financial advice and legal support.
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Cycle to work scheme.
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Bluelight card; discount shopping scheme at hundreds of retailers across the UK both in store and online.
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Discretionary funded training programs for you to explore and attain new and relevant skills.
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Employee awards based on performance and length of service.
How to Apply
To apply, please complete our application form along with a supporting statement outlining how you meet the criteria listed in the Person Specification. Please note that applications without a supporting statement will not be considered.
Please note we review applications as they are received, so early application is encouraged.
Safer Recruitment
St Christopher’s is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to thorough screening, including DBS checks.
Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
Registered Charity
101 - 500
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man
The client requests no contact from agencies or media sales.
Thank you!
Want to work for a charity consistenly recognised as one of the best charities to work for in the UK?
Job role: IT & Operations Manager
Location: Surrey, South East England (onsite)
Hours: 35 hours, Monday–Friday
Salary: Up to £43,000 + excellent benefits
Contract: Permanent
This is a great opportunity to join a purpose-driven organisation where your work will have real impact. You will play a key role in improving systems, supporting day-to-day operations, and driving efficiency across the organisation.
We’re partnering with a well-established, purpose-led charity recognised as a Top 10 Charity and Best Companies Top 50 employer. They’re looking for an Operations Manager with a strong IT focus to take ownership of a broad, business-critical remit.
The role:
This is a broad and varied role with a strong IT focus (c.70%), alongside responsibility for facilities, contracts, suppliers and fleet. It would suit someone who enjoys a practical, fast-paced role with real ownership and variety.
Key responsibilities
- Lead IT operations alongside the external MSP, including service levels, escalations and performance management
- Provide hands-on support across a Microsoft environment, including user access, onboarding/offboarding and device management
- Oversee contracts, suppliers, renewals and cost control across operational services
- Support the running of 8 offices and properties, including leases, maintenance, security and office moves, working closely with external third parties
- Manage a fleet of 80 vehicles, including compliance, renewals and line management of the Fleet Administrator
- Support key business projects including systems replacement, office moves and fleet renewal
About you
- IT Management experience in a similar roles within charity, education or the public sector
- Strong hands-on IT experience, ideally within a Microsoft 365 environment
- Experience managing or working with an MSP and holding them to account on service delivery
- Confident managing suppliers, contracts and budgets
- Strong Excel and numerical skills
- Organised, proactive and comfortable juggling a varied workload
- Able to balance technical IT work with broader operational responsibilities
This role is ideal for someone who enjoys variety, autonomy, and being hands-on while working in an organisation where your contribution has real purpose.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
