A high capacity, resourceful project manager and effective leader of staff and volunteers is needed to coordinate the operational activities to deliver the mission of Samaritan’s Purse UK both internationally and in the UK.

The major annual project is to lead all the operational and logistical aspects of resourcing, receiving, collecting, processing and exporting all Operation Christmas Child shoebox gifts donated each year by thousands of churches, schools and workplaces nationwide, which are then distributed through local churches in communities of great need globally. You will also be required to assist in other relief projects as they arise.

You will excel at analysing and interpreting data and information, and producing workable solutions to a range of problems. You will enjoy building wide and effective networks of contacts inside and outside the organisation; relating well to people at all levels. You will have a strong record of consistently achieving project goals, working systematically but also adjusting resourcefully to contingencies.  You will have proven people and project management experience.

In accordance with the Equality Act of 2010 and due to both the nature and context of the role there is an ‘occupational requirement’ for the post holder to be a committed Christian. The job holder should be committed to the purpose of Samaritan’s Purse and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.

Hands Together Ludlow (HTL)is a young charity supporting vulnerable and disadvantaged people in  Ludlow, Shropshire and its environs. A small staff group and an army of volunteers deliver services.

The Operations Manager is a new, Lottery funded post initially for five years and will provide the right candidate with an excellent opportunity to grow their management skills. You will have a  record of achieving goals, problem solving, analysing data and information to inform best practice. With strong people and project management experience you will have the skills to network effectively and understand the needs of a small community, adapting as those needs change. You will also be responsible for fundraising, ensuring the sustainability of the organisation.

To manage and develop the HR responsibilities for the organisation; the payroll and finance systems; IT and Communications; and the Office Management services.

To safeguard children and adults at risk.  To identify risks, report any concerns, refer to the social work teams and attend meetings.

To promote the inclusion of people with learning disabilities, respect their rights and choices; promote independence; involvement in the community.

Incorporate the views of people with learning disabilities in the running of the services.

Maintain appropriate records in electronic and paper formats and provide data and reports in line with the requirement of funders.

Use IT, communications and manage data safely and effectively.

To identify and manage risks for staff and for people who use the services.

To attend reviews, managers’ meetings, and other meetings as appropriate.

To develop skills and knowledge, undertake training, to work in line with best practice.

To implement the Health & Safety policy and procedures.

To investigate and respond to complaints.

To maintain a working knowledge of legislation regarding HR, Data Management and Health & Safety.

To devise and implement an annual Development Plan.

The role

This role oversees the daily workings of the warehouse operations with accountability for health & safety, food safety, people and logistics to ensure the site meets agreed KPIs and business plans. You will provide leadership and direction to meet ambitious strategic and operational performance targets including oversight and monitoring of performance against budget. You will coordinate with central teams in FSUK and design, manage, deliver and report on specific projects to achieve the overall site strategy. You will manage the Warehouse Manager and other members of the team to ensure the wellbeing of our people and continuity of service for our members. You will lead by example to ensure that targets are met and ensure the continuity of delivery standards within the guidelines of FareShare UK policies and procedures. You will work in partnership with the site’s Regional Development Manager to grow and develop strategies to support our delivery and service excellence.

Main areas of responsibility

• Responsible for excellence in the day-to-day warehouse operations for the site.
• Ensure the Warehouse is set up for success with the correct resource, skills, equipment and ways of working that conform to the organisations, government and industry standards. Highlighting gaps in this provision and designing strategies to support growth.
• Ensure that we have the appropriate logistics and resource schedules in place to meet daily delivery needs.
• Responsible for food safety and health and safety for the site.
• Support in the management of the budget for site and lead your teams to deliver against the plan whilst regularly reporting performance back to the Regional Development Manager and the executive team.
• Managing and leading a team of well-trained staff and volunteers to ensure delivery of operational targets to meet agreed KPIs, Service Level Agreements and within approved budgets.
• Line management including regular appraisals, mentoring, coaching and supervision as required.
• Liaising with FareShare’s central support teams on human resources, operational, compliance, finance and food teams.
• Working with bespoke technology systems, such the warehouse management system and customer relations management system, and support teams to maximise visibility of the warehouse and logistics operations performance across the business. Reporting on these sites and inputting to their development as required.
• Support the Regional Development Manager with the strategic planning and delivery of the service.
• Project management of any pertinent project to support growth of the site. Designing, delivering and managing such projects to further grow the sustainability and success of the site against defined targets.
• Regular communication with the FareShare service users to ensure service excellence.
• Operational oversight and control of food volumes, audits, risk assessments, waste management, warehouse processes and systems to meet defined CFM needs.

Person Specification

1. Previous experience in warehouse operations and / or FMCG industry

2. Knowledge of H&S in the workplace

3. Knowledge of Diversity and welfare of staff matters (including Mental Health consideration)

4. Able to demonstrate a Team player

5. Able to demonstrate thinking on your feet in a fast moving environment, whilst maintaining excellent relationships with the workforce and other parts of the business.

6. Ability to work corporately to the standards sets.

7. Proven track record of project management and strategic planning.

8. Proven track record of excellent people management.

Competencies and behaviours

Essential:

Application form with proof to be provided on request QCF Level 3 award in equivalent to any of: HACCP, food hygiene, manual handling or H&S.

Application form with proof to be provided on request Current, clean driving licence and car insured for business use.  

Application form with proof to be provided on request Experience of leading a team.

Application form/interview an understanding of and ability to promote equality and diversity.

Application form/interview Leadership of multi-dimensional projects from operational and strategic.

Application form/interview Leadership management skills- including the ability to motivate and develop people to deliver high levels of performance.

Application form/interview High level communication skills and ability to engage at all levels with diverse stakeholders.

Application form/interview developing long term partnerships with external stakeholders in achieving strategic goals.

Application form/interview Experience of working in a regulated environment and demonstrable risk assessment capabilities.  

Application form/interview Skills, Knowledge & Abilities Problem-solving skills and the ability to make effective decisions ‘on the spot’.

Application form/interview Confidence and bearing to act as an ambassador to diverse audiences of external stakeholders strengthening the brand and raising awareness. E Application form/interview Strong presentation/facilitation skills to promote awareness of the FareShare mission.

Application form/interview Delivering customer service and the ability to deliver excellence through a competitive service offer to all stakeholders.

Application form/interview IT literacy, in particular of using Microsoft applications.

Application form/interview Excellent interpersonal skills and the ability to create good work partnerships with multiple stakeholders both internally and externally.

Desirable:

Qualifications QCF Level 6 (degree level) qualification.

Application form with proof to be provided on request QCF Level 3 PTTLS.

Application form/interview perspectives financial management, including control over income and expenditure and performance measures.

Application form/interview Working with and developing volunteers who may feel vulnerable or need support.

Application Process:

If you would like to apply for this role, please submit your CV and Cover Letter and Equal Opportunities form via our website by the 20th May 2021 to be considered for the position. Interview details to be confirmed.

AIMS / PURPOSE OF THE POST

Trust House Lancashire is a Rape and Sexual Assault Support Centre and provides a range of services for individuals of all ages and genders affected by rape or sexual abuse.
The service currently provides specialist counselling for adults, and therapy; art and play therapy as well as talking therapies for children and young people. We have a Therapeutic Wellbeing Programme that’s works with individuals to support their wellbeing and recovery by providing practical and holistic support and self-help strategies to empower recovery. Our Specialist Family Support Project works with children and families where a child in the family has been subjected to sexual abuse. We also have group provision, and a comprehensive training programme for working effectively with victims of sexual violence. The service is undergoing a period of significant growth across both our adults and children’s services.
We’re looking for someone that can support the development and growth of our adult services (25years+).
The Adult Services Manager will be based at our centre in Preston and the post-holder will be prepared to travel county wide as we deliver counselling at a range of satellite spaces across the county. There is currently some office based working but this is subject to change as we respond to the current pandemic situation. Going forward we would expect that some level of home working would be maintained so that time would be split across office and home working.
As the Adult Services Manager you will work with individuals who have been affected by sexual abuse or assault at any time in their lives. You’ll be responsible for carrying out and co-ordinating the assessments and support of adult clients aged 25 years + referred into Trust House. You’ll do this in partnership with our Senior Adult Therapists and other team members. You will deliver counselling to a small caseload of clients, and co-ordinate the allocation and delivery of counselling and support work by a committed group of staff, volunteer and sessional counsellors working alongside other team members. You will also be pro-active in working alongside our CEO to drive the development of our service offer to adult survivors of rape and sexual abuse. Your clinical experience developed within the health, social care or counselling sector will be essential in guiding the growth of the organisation to ensure our services are shaped in best consideration of client’s needs, remaining trauma informed and enabling the trustees and CEO to make sound judgements and decisions regarding service growth and development.
You will work alongside our Children, Young People and Families Service Manager and our Volunteer Coordinator and Senior Therapists to support our volunteer, student and sessional counsellors and therapists, providing individual case management supervision and group supervision to counsellors at Trust House.
You will contribute to, and support the development of policies and procedures that underpin our adult working. You will develop and promote robust and appropriate clinical practice, providing clinical guidance to our CEO to support best decision making in regard to all aspects of our frontline service delivery and development for adults affected by sexual violence or abuse.
Working alongside colleagues you will take a leading role in the development of our outreach provision and our digital offer to support service accessibility and your knowledge and expertise will play an important part in raising awareness of the service, enhancing our training offer and developing effective referral pathways for counselling.
You will ensure that services are delivered in accordance with Trust House Lancashire’s policies, procedures and service standards and enable and support the service to meet with any specific requirements from the board of trustees, funders and commissioners.

MAIN DUTIES AND RESPONSIBILITIES

The Adult Services Manager has responsibility for:
 Overseeing the day to day practice across the adult services team to ensure effective and efficient operations.
 Planning, co-ordination, delivery and development of Trust House Lancashire’s adult services enabling us to deliver a holistic and high quality counselling and therapeutic service to clients.
 To provide clinical guidance and development support across the range of services delivered at Trust House for adult survivors.
 Assessment including risk and needs of individuals accessing the service, and following up with appropriate support action and recommending appropriate treatment, support and adjustments for clients including timely referrals and signposting out to meet wider support needs and effective exit planning.
 Supervising and monitoring the allocation of new referrals to counsellors, therapists and project workers in line with their current caseload numbers and complexity and skills/experience.
 Building team working, trust and transparency through regular 1-1 meetings with adult services staff team, and supporting team members as required.
 Taking responsibility for sessional and employed induction processes in partnership with our CEO and Office Administrator for employed staff, and our Volunteer Coordinator for volunteer and sessional staff and for their probation, performance and development.
 Working with a small caseload of clients, and managing and supporting others with their own caseload of clients.
 Working within Trust House Lancashire’s policies and procedures in relation to the safeguarding and protection of vulnerable adults, children and young people, ensuring the escalation of concerns or issues that might arise in the course of our work.
 Ensuring the CEO is kept informed of any trends or themes in presenting issues for service users and any practice issues for Trust House Lancashire in relation to our work with stakeholder agencies.
 Working with our Volunteer Co-ordinator to support development of volunteer and staff induction and training relevant to our work. Identifying gaps in training delivery and leading the development of our internal CPD training opportunities to meet the needs of the service and the team
 Working closely with all team members to support seamless service delivery.
 Working and liaising with other professionals to address wider client needs.
 Engaging with wider services design and development activities including fundraising, awareness, networking events research opportunities, and social media participation and supporting the CEO through contribution to funding applications.
 Participating in opportunities to influence the design and development of services nationally for those affected by rape and sexual abuse.
 Ensuring team use of systems (Lamplight CMS) in accordance with procedures, facilitating consistency of service quality.
 Overseeing and reporting to the CEO on the provision of clinical assessments, waiting times of clients.
 Managing project monitoring, reporting and outcome evaluation procedures in line with Trust House Lancashire’s established protocols and providing activity reports for the CEO for contract monitoring and reporting.
 Providing clinical oversight of Trust House Lancashire’s introductory training, CPD content, and external training offer and where appropriate contributing to delivery.
 Managing counselling project budgets in partnership with the CEO.
 Participating in monthly line management, clinical supervision and team meetings.
 Maintaining client confidentiality, upholding data protection and equal opportunities principles.
 Working according to relevant practice guidelines; The Survivors Trust National Service Standards, the BACP, UKPT or BASW Code of Ethics
 Representing Trust House Lancashire in meetings with stakeholder agencies deputising for the CEO as required.
 This job description is a guide to the tasks of the Adult Services Manager at Trust House Lancashire, and the post-holder is required to undertake other tasks as reasonably requested by the CEO.

Job Title: Deputy Health Development Manager

Department: Health 

Reports to: Health Development Manager 

Salary: £37,000 (equivalent of top of Band 6 NHS) 

Hours: Full time 35 hours per week 

Location: Home based (but willing to travel as required) 

Purpose of Job 

To support the Health Development Manager to promote and maintain the health and wellbeing of people with spina bifida and hydrocephalus and to build Shine’s networks to increase our influence in the health sector. To learn from the Health Development Manager’s 25 years’ experience, become a key member of the health team and an integral part of our succession planning, with a view to replacing the Manager upon retirement. 

Core role 

To support the Health Development Manager in day to day operations and deputise for her where required 

To assist delivery of the Corporate Plan by supporting the health team to achieve their objectives set out against the annual workplan

To arrange and host meetings with the team to ensure coordinated planning and delivery of the workplan to meet milestone deadlines 

To deal with member referrals to the health team, giving up to date information advice and support to assist Shine’s members to manage their conditions well and live healthy and fulfilling lives 

To develop virtual health services for members and contribute, as part of the health team,to the delivery of a regional and national programme of events to Shine’s membership (whether virtual or face to face) 

To provide information to professionals working with those individuals and families affected by Spina Bifida and/or Hydrocephalus. 

To raise greater awareness of Spina Bifida and/or Hydrocephalus amongst professionals, external organisations and the general public through presentations, training and attendance at professional events. 

To promote Shine, support the building of networks and the increasing of Shine’s influence in the health sector and to support campaign work 

To actively promote membership of Shine to people with the relevant conditions when the opportunity arises 

To keep clear and accurate records for monitoring and evaluation using our Charity Log System of member case work/support/advice  and professional contacts/engagement 

To undertake any other duties in line with the job role. 

Essential criteria 

• Ability to travel across the designated areas 

• Flexible working hours, this may include some weekends 

• Ability to work from home in a quiet area where confidentiality could be assured when communicating with members 

• Motivated and able to work on your own initiative working from home, whilst also travelling across the area and region to be part of the wider dispersed team. 

• Full Enhanced DBS checks and referencing will be completed 

Experience and qualifications – essential 

• NHS Band 6 level registered nurse with at least 5 years' experience 

• Significant experience of working with disabled children and/ or adults, preferably both children and adults 

• Experience of leading a team and supervising staff 

• Knowledge of the health and social care system 

Knowledge, skills and abilities – essential 

• Knowledge of spina bifida, hydrocephalus and related conditions and of the issues and challenges faced by people living with these conditions 

• Ability to develop practical solutions for dealing with members’ complex health issues 

• Ability to understand and analyse complex research/medical information 

• Excellent communication skills both verbally and written 

• IT literate with a good knowledge of computer systems and programmes (e.g. Word, Excel, PowerPoint) and a working knowledge of virtual delivery mediums such as Zoom, Teams 

• A non-judgemental and inclusive approach 

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. 

Closing date: 07/06/2021 by 9am 

Interviews (by Zoom): 23/06/2021  

IT Service Coordinator: 12 month Fixed Term Contract

Itad is a leading international development consultancy providing advice to governments, foundations, multilateral agencies and non-profits on how to maximise the impact of their investments. We have a 35-year track record of providing our clients with the information and insight they need to make development work smarter, produce better results and improve people’s lives. Our knowledge and expertise are grouped around Practice areas including Fragile and Conflict-affected Settings (FCAS), Human Development, Inclusive Growth, Social Protection, Climate Change and Livelihoods, and Governance and Institutional Strengthening.We continue to grow in size, commercial performance and professional reputation and we are increasingly recognised as a global leader with a diverse client base including international development agencies and philanthropic foundations.   

The Role

Itad is about to embark on a project to upgrade our ERP and introduce systems to increase efficiency and productivity. We require an IT Services coordinator to look after the day-to-day delivery and support to the business while our Senior IT Service Manager leads the system upgrade project. This role will work closely with our Systems and Information Officer who provides first level support and advice to the business. We are looking for someone who can work independently, is pro-active, driven to improve processes and ways of working and has good stakeholder management skills and experience.

This role will be responsible for ensuring that day to day issues and queries are appropriately responded to and escalated as required. This is largely to support our internal users although some project specific support to external consultants may be required.  Maintaining spend within budget, developing Board level risk reports around system integrity and security is a key deliverable alongside maintaining oversight of our policies and certifications

The Candidate

You will already be an experienced co-ordinator in a client facing role with excellent knowledge of Microsoft Server technologies, 365 admin level experience across Teams, Sharepoint, OneDrive, Exchange Online etc.   Your experience will include supporting network devices and concepts, printers, softphones and other business hardware and software.  Using your technical skills as a base, you have strong interpersonal skills to develop working relationships, proactively troubleshoot, use your time effectively, make autonomous decisions and flex to changing business priorities and issues. You will ideally have experience of Navision 2015 or other ERPS and M-Files or similar document management systems but this isn’t essential.  A key part of this role is to identify and implement solutions and improvements to all of our systems and process so you will already have experience of working in this way.

The salary for this role is up to £35K depending on your skills and experience. 

We also offer a comprehensive learning and development programme, 24 days holiday plus additional time off over Christmas and a matched company pension up to 5%. 

The role is based in our offices in Brighton & Hove (East Sussex) but will largely work remotely until restrictions are lifted then we would expect the role to be based in the office for the majority of the time.

Successful candidates will already have the right to live and work in the United Kingdom

The deadline for applications is April 16th but please note we will be interviewing successful candidates on a rolling basis.

Please note we will not be considering applications or enquiries from recruitment agencies

Head of IT

HEAD OF IT
Circa £65,000 PER ANNUM
PERMANENT
FULL TIME
37.5 HOURS PER WEEK (MONDAY – FRIDAY)

About the role

At an exciting time of change for the organisation we are seeking to appoint an experienced Head of IT to provide operational leadership, management and development of the Centre’s IT infrastructure. Leading a small team, the Head of IT will oversee efficient delivery of day-to-day activities within the department whilst supporting the Director of Finance and CEO in leading the development, refinement and implementation of the IT Strategy. As we look to the future, we need to ensure our IT infrastructure streamlines operational processes and effectively responds to the needs of the business and the individuals we support. This is a new and exciting role that can make a notable contribution to the organisations development and success.

About You

The successful appointee will have experience in IT management with significant experience of overseeing IT teams and implementation projects, allowing you to hit the ground running. A natural leader, you will have strong interpersonal and communication skills combined with Bachelor’s Degree in an IT or Computer Science (or equivalent) related field. You will be an analytical and proactive decision maker, with the ability to communicate with a range of key internal and external stakeholders at all levels. Your excellent understanding of computer systems, security and databases will allow you to ensure an excellent and reliable IT service is provided to all staff, students, learners and residents on and off site.

St Elizabeth’s Centre

St Elizabeth’s is situated in 68 acres of Hertfordshire countryside between Harlow and Bishop’s Stortford. We support people with Epilepsy and other complex needs in our Children’s Homes, School, College, Residential Homes with Nursing and Day Centre.

Our Benefits

In addition to excellent staff training, our employees are also rewarded with various other benefits offered as part of your employment:

Competitive salary
27 days annual leave (plus bank holidays)
Fully paid for DBS
Life Assurance
Free parking
High Street retail/leisure discounts
Discounted gym membership
Recommend a friend payment of up to £300
Contributory pension scheme
Confidential employee assistance programme

How can you find out more?

To apply and to find out more information about St Elizabeth’s, please visit our website.

All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note we are not on a public transport route. Salary is dependent on the role, qualifications and experience.

We reserve the right to close this advert if we receive sufficient applications ahead of the deadline.

Registered Charity 1176777 Equal opportunities employer

Ref: 98758

Thames Reach are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in delivery of our services.

This newly created role of ICT Project Manager will provide an efficient and comprehensive ICT support service for all Thames Reach projects and teams. This contributes towards Thames Reach's strategic intent to end street homelessness by establishing a robust and reliable ICT infrastructure and increasing the use of ICT as a support to staff, helping everyone to be efficient and effective. 

The purpose of the job is to be a member of the Central Services team, working to provide a comprehensive, cost-effective and efficient ICT service.

For this role:

A degree or equivalent experience would be required for this role, however it is important you have the ability, experience and knowledge to deal with demanding but rewarding role. You should also be confident working in a hands on technical role, but also capable of providing strategic insight and advice in an environment either ever changing needs.

This is to be undertaken within Thames Reach's policies and style of operation and includes tasks and day-to-day decision-making relating to:

• Managing the outsourcing and provision of an effective IT infrastructure

• Managing and the provision of an effective Telecoms infrastructure (mobile and fixed)

• Developing systems to enable agile working across the organisation

• Managing the document solution contracts

• The support of relevant software systems

• The provision of training and support so that staff and service users seeking work in Thames Reach develop the ICT skills relevant to their jobs

• Management of overall network infrastructure, network security and telecoms systems

• Server and device management including design and configure, upgrade and repair.

• Technical management of all suppliers including hardware, software and outsourced IT Service Management provider

• Be the trusted advisor in the capacity of technical authority for your area of IS expertise, ensuring services and solutions are designed, delivered, maintained and supported in accordance with best practise, optimised for operational efficiency and supportability. In support of this to keep up to date with relevant current technologies and techniques.

• Ensure that technical documentation is maintained, and that appropriate levels of quality assurance are applied to its development. To conduct quality and technical reviews as needed, and ensure records are accurate to support IS services and processes, including any re-charging.

• Support the introduction of new systems, processes and services, providing appropriate resources and expertise from the team, assisting in planning, control, and quality and project assurance.

Deliverables of the post include, but are not limited to:

• Staged Office365 migration
• VOIP system consolidation
• Networked infrastructure supplier consolidation

As Well as a great working environment, we can also offer:

Learning & Development opportunities including (Tuition Aid & Management Training)

6.5% non-contributory pension

Flexible working

29 days annual leave

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

For more information and to apply please visit our website.

2021 and beyond will be an exciting time to work with us here at All Nations Christian College as we expand our deployment of innovative technology-enhanced learning to connect staff and students worldwide effectively. ICT is therefore at the centre of this strategic aim of the College, and you will play an important part in providing excellent service delivery and support to College staff and students.  

We are looking for an experienced, skilled and motivated System Administrator to support the ICT Manager in ensuring smooth and effective day to day running and maintenance of the College’s ICT infrastructure and systems. This is a ‘hands-on’ role, and requires someone experienced, with proven technical problem solving and system administration skills, who is resourceful and highly self-motivated. The job would ideally suit someone who considers this role as a form of practical ministry.

The primary purpose of this role is to support the provision and maintenance of reliable, effective, secure and responsive ICT and AV (audio visual) systems and solutions to College staff and students.

Main responsibilities will involve:

1. Providing effective and timely ICT support to staff and students enabling them to achieve their goals within the agreed aims of the College
2. Managing user administration, security and permissions within various ICT management systems (e.g. AD, O365, VMWare etc.)
3. Implementing and managing a new ICT service desk system
4. Monitoring and managing ICT service delivery on a day to day basis, including the setting and delivery of targets
5. Clearly recording and documenting systems and processes, including change management
6. Developing new skills which support the development and maintenance of our ICT infrastructure and AV solutions
7. Researching, piloting and proposing new innovative and efficient methods of service delivery within a highly cost sensitive environment
8. Deputising for the ICT Manager as required
9. As far as time allows, participation in College activities and life as a member of the All Nations community

As a college equipping students to prepare for Christian work, it is important that anyone joining us, whether employed or volunteering, feels comfortable working in such an environment. All Nations is a place that people love to work or study because there is a good sense of community and a great diversity of ages and nationalities.

This role may involve working evenings and weekends.

Applicants must have the right to work in the UK.

My client a large, national Charity are currently recruiting Head of Technology Services on a 6 month fixed-term contract basis, which is critical in developing and supporting the technology services they needs to deliver their strategy efficiently and effectively.

This role will help to enable the technology service team to maintain an efficient and effective technology platform, engaging with the leadership, team to ensure they have the technology services to meet current and future requirements.

Key responsibilities of this job include:

• Oversee all technology operations (network, hardware, software, servers, cloud etc.) continuously assessing and developing as‘ fit for purpose’ to enable the delivery of strategic goals
• Management of technology suppliers and partners, enabling successful collaboration in ongoing delivery and future innovation
• Responsible for the identification of security vulnerabilities and eliminating them and responsible for technology services policies, systems and risk register
• To lead cross organisational initiatives to drive progress to implement Scope’s strategic direction.
• Review current IT and systems across the organisations and create an IT & Digital roadmap for the future.

Previous experience and skills required:

• Transformational leadership and leading technology teams in services and infrastructure management.
• Experienced in effective supplier relationship management
• Excellent knowledge of entire Microsoft suite including Dynamics
• Proven IaaS, SaaS, PaaS experience
• Digital awareness and adoption of new technologies

This is an exciting opportunity to Head up a technology teams in an excellent Charity and to guide them through a period of change over the next 6 months.

If you are interested in applying to or finding out more about this opportunity, please send through a copy of your CV to Matthew Buckler at Morgan Law.

CRM Project Manager  (Remote)
A brand new position has arisen for an CRM Project Manager to play a major role in the delivery of CRM database for an entire charity based in North London although this position will be completley remote with the need for occasional travel. You will need to have strong knowledge in a CRM system ideally with a from a charity background, strong project management skills and an understanding of how to deliver new services into a business.

As the CRM Project Manager you will be expected to lead on the delivery from the procurement stage to roll out, work with a wide variery of senior stakeholders and really have a lasting impact on this fantastic charity. This is a great opportunity for an ambitious CRM Project Manager who has experience of working within the NFP sector to progress to progress their career at a very well known charity.

Skills required for the CRM Project Manager are:
- Strong knowledge of any CRM System
- Brilliant communication skills and ability to work with senior stakeholders
- Great project management skills
- knowledge on CRM delivery

CRM Project Manager / Salesforce / CRM / Programme Manager / Dynamics CRM

Rate: £60,000 - £70,000 per year
Location: Remote (United Kingdom)

Apply now for immediate consideration regarding this excellent opportunity! 
Understanding Recruitment is acting as an employment agency for this vacancy

Working closely with the Global Technology & Data Protection Manager (GTDPM), you will work together to provide IT operational and administrative support for Raleigh International and its international country offices.

This includes supporting the organization's ERP & CRM system (NetSuite), providing support outside of typical working hours, and taking ownership of support requests through our ticketing system.

The post holder would also be expected to provide assistance and support to the GTDPM to help facilitate the use, innovation and delivery of technology across the organization, including international offices, via means of project work.

Responsibilities:

1. Champion the delivery of IT support services and administration across the organization.
2. Support the Global Technology & Data Protection Manager in the effective delivery of technical solutions and projects.
3. Provide network, system and service administration through training and supporting others to perform such tasks including the setup of local and remote devices.
4. To act as the first point of contact for all CRM and ERP queries and support needs including basic tech support on the NetSuite platform, assisting staff with the building of reports and data cleansing.
5. Working with the GTDPM to maintain and monitor systems across the organization such as data backups, event log monitoring, security threats etc.

Person spec:

Essential:

• Office 365 administration
• Sharepoint Online administration
• Microsoft Teams administration
• Exchange Online administration
• Experience working within a windows domain environment including Active Directory, DNS, DHCP, Group Policy etc
• Experience working with Server OS
• Experience supporting Windows 10 devices
• Experience working within a helpdesk ticketing system
• Able to communicate effectively with staff in overseas offices
• Experience working within a CRM
• Technical know-how and complex problem-solving skills

Desirable:

• NetSuite experience
• Azure experience
• MDM / InTune experience
• Working with CRM/ERP systems
• Power Automate experience
• Office 365 Security & Compliance experience
• Experience delivering end user training
• Web hosting and DNS experience
• HTML knowledge
• Powershell / Java scripting
• Available to work post UK Office hours (TOIL available for additional hours worked outside of contracted hours)

Project Manager (Data)

1 Year Fixed Term Contract

Full-time (40 hours per week inc breaks)

£26,620 per annum

STOP THE TRAFFIK is a groundbreaking charity established in 2006, working with communities across the world to assist in preventing modern slavery & human trafficking.

Utilising the power of people and technology, STOP THE TRAFFIK (STT) is working to prevent human trafficking globally through our innovative intelligence-led approach. By shining a light on this hidden crime, and by empowering communities and businesses, we can change the environment and increase the risk to the trafficker and the safety of the vulnerable.  The Data Project Manager will work with the STT team and its partners, to manage data projects which work towards actively disrupting and preventing human trafficking recruitment, money flow and networks.

Supported by the Head of Data and Innovation, some of the activities the postholder will do include:

• Working in collaboration with a variety of partners (companies, NGOs, local authorities, police, and others) to source data, set up secure data sharing and present back to different groups.
• Creating and implementing a work plan to the achievement of targets and overall objectives, with a strong ability to organise and prioritise.
• Promote the intelligence generated from gathered data to drive effective action
• Display effective leadership in delivering on projects and line manage a team of Project Officers.

To be successful in this role you will have:

• Proven experience in roles relevant to this role (e.g. Data Analyst/ Scientist/ Engineer or Database Development/ Project Manager.
• Experience with SQL and/or Python.  Experience in PowerBI, Unix or AWS is also desirable.

• An analytical thought process and be confident with quantitative and qualitative data.
• A willingness to learn new skills, share and learn job knowledge with colleagues.
• Line management experience with a passion for teamwork, mentoring and supporting others.

In return you will be rewarded by working with a supportive and friendly team, working on an interesting high profile, global issue, conveniently based in our Central London office.  Further details about STOP THE TRAFFIK can be found on the STOP THE TRAFFIK (STT) website.

This is a rolling advertisement.  CV’s will be considered as they come in and we will appoint when we find the best candidate.  Early applications are recommended.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

STOP THE TRAFFIK supports Equal Opportunities Registered Charity No. 1127321