Open Doors is an international, interdenominational organization that supports Christians who are persecuted for their faith. Open Doors International supports the worldwide organization with services such as IT, DME Program Management, Finance, Advocacy, and HR by working in a service-oriented way with teams and colleagues in countries with an Open Doors Development or Field office.

Our Global IT Team consists of 22 colleagues, allocated in different parts of the world, like the Netherlands, Philippines and Brazil and they support about 1500 users worldwide. The team consists of an IT Service Team, which is responsible for the development, maintenance & support of all systems and an IT Change team, which is responsible for Business Analysis, Application Management and Programming.

The IT Project Manager is working next to these teams and is responsible to lead IT projects, in close collaboration with your internal stakeholders and IT specialists. This position reports directly to the Global IT Manager.

Your key responsibilities

• Develop and lead multiple project plans simultaneously.
• Achieve objectives within the set conditions and timeframe, with a strong focus on delivering high quality results and people skills to lead project teams.
• Timely flag when and how planning or content needs to be adjusted, taking appropriate action and maintaining contact with the stakeholders.
• Oversee and monitor progress of all different projects running simultaneously.
• Work closely with the IT Business Analyst and IT Services Manager.

Your profile

• A committed Christian* with a passion for the Persecuted Church
• Bachelor degree or equivalent work and thinking level in a relevant area
• Significant breadth and depth of experience in a relevant position, including system development, process analysis and/or IT functional management 
• Knowledge of and experience with the latest project methods and their customer-friendly application, like Agile/Scrum/Kanban. 
• Proven ability in planning and organizing, advising and leading stakeholders and project team members, in a continuously changing environment.
• Result-oriented, pro-active, culturally sensitive and able to self-manage.
• Strong leadership, networking and communication skills (in English).

This is a salaried position. Working at Open Doors means that you are actively involved in the worldwide Persecuted Church. We offer you a versatile position in an international environment and a professional team with development opportunities. The position is allocated in the Netherlands (Harderwijk) or in the UK(Witney/home-based). 

*There is an occupational requirement under Schedule 9 of the Equality Act 2010 for this post to be held by an actively practising Christian who assents to our statement of faith.

Morgan Law are proud to be working with Richmond and Hillcroft Adult and Community College (RHACC ), who work to empower adults and communities through education, skills and enterprise through education.

IT Services manages all technology for RHACC, based on Microsoft 365 including staff laptops, classroom equipment, a small VMWare-based data centre at each of our sites and outsourced and cloud based service providers and support a number of education specific and general administration applications which are hosted internally, as well as others which are outsourced.

This is a hands on technology management role. Its purpose is to ensure that technology services provided to learners and staff of RHACC are reliable, perform well and are used to their fullest. The role is responsible for a service desk and the management of college server and network infrastructure.

Key Responsibilities

Service Desk

• Build the existing help desk into an IT service desk which provides an effective, efficient and friendly service to our 8000 learners and 400 staff
• Establish service levels and key performance metric
• Implement a new service desk management system to handle incidents, problems, requests and changes.

IT Operations

• Setup and manage operational processes
• Plan activities needed to ensure smooth operation of our infrastructure and applications
• Supplier and contract management and IT procurement
• Manage a team of 4 FTE service desk staff and one Senior Infrastructure Analyst
• Build the skills and capabilities of the team through encouraging CPD, mentoring and coaching team members

Technology

• Advise the Head of IT and Digital Transformation on appropriate upgrades and changes to existing technologies
• Manage infrastructure and other improvement projects
• Lead the resolution of complex problems
• Where necessary, resolve problems and incidents, and provide support to learners and staff.

Experience Required

• Experience of managing IT operations for a similar organisation, preferably in the education sector
• Experience of administering Microsoft 365, including Teams and Intune.
• Experience of directly managing a customer-focused service desk
• Experience of implementing IT operations and service desk procedures based on ITIL and standard industry practices
• Experience of managing and using IT service management software such as Jira, Zendesk or similar.
• Experience of implementing IT service management software
• Good general knowledge of desktop hardware, audio-visual equipment and telephony

Prospectus is delighted to be working with The Health Foundation to recruit a IT Project Manager to lead the management and delivery of a variety of improvement system and process implementations as identified in the organisation's strategy and business plan.

The Health Foundation is currently engaged in a large change portfolio of programmes and projects, the scope of this work will include implementing new technology, changes to their organisational design and business processes and all involve an element of culture and behaviour change.

Please note this role is offered on a hybrid basis where you will be expected to be in the London office (Blackfriars) 3 days a week.

Key responsibilities for this role include developing and maintaining project management plans with the appropriate level of detail to ensure the tasks and milestones within the project can be accurately tracked. You will also identify risks, issues and timeline clashes and managed them effectively, develop stakeholder management and communications plans, and manage all project governance and documentation, ensure meetings, actions and decisions are managed and documented appropriately.

To be successful as an IT Project Manager you will have previously managed projects for digital transformation or organisational change. You will have a proven ability and track record of delivering projects on time / on budget to tight timescales using project management processes and tools including risk management, benefits management, financial management and quality assurance. Having sound judgement, excellent relationship-building skills and the ability to manage multiple complex and completing deadlines is also vital.

As a specialist Recruitment Practice we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

In order to apply, simply submit your CV, cover letters are not required for this role. Should your experience be suitable, we will send you the full job description and arrange for a call to assess your suitability and discuss the role further.

This is an exciting opportunity to join the IT team in a high-profile role, reporting to the Head of IT. The successful candidate will have strong IT service delivery experience and ITIL knowledge that will enable them to ensure the successful delivery of the IT service and lead on quality improvements. The role will provide oversight of all staff and suppliers that contribute directly to the provision of support and will be responsible for incident and problem management, change management, request fulfilment, asset management, purchasing, monitoring and reporting.

IT Service Delivery Manager Responsibilities:

You will use subject matter knowledge of all areas of IT service delivery to inform processes and activities across the full breadth of Infrastructure and applications. This includes ensuring the effective introduction of new technologies and solutions as a number of technology modernisation projects move into production.

You will be responsible for the performance of key suppliers including the primary managed service provider, building and maintaining effective relationships.

IT Service Delivery Manager Requirements:

We are looking for an experienced, enthusiastic, proactive, and well-organised service delivery specialist who can hit the ground running. You will understand the necessary components of a high-quality IT service and have extensive experience leading a successful service management function. You must have the ability to manage a broad set of activities, with excellent attention to detail and work autonomously to move the service forward.

You will use your subject matter expertise to develop and manage service improvement initiatives, championing and embedding an ITIL-based approach in a fast-paced and busy environment.

An excellent written and verbal communicator, you will possess the ability to motivate team members and build individual and collective skills to create a highly functioning IT operations team. You will build engagement across all areas of the business to champion technology, understand needs and ensure effective and timely communications.

You will bring experience working effectively in partnership with suppliers, including in a hybrid onshore/offshore managed services and SIAM model.

If you are interested in an exciting new challenge, then we would love you to be part of our team!

About Alzheimer’s Society:

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: IT Service Delivery Manager
Location: Home Worker (England, Wales and NI)
Contract type: Permanent
Hours: Full Time, 35 hours per week
Salary: £42,417 - £54,565 actual per annum (depending on skills and experience)

Closing date: 04 November 2021
Interview date: TBC

You may have experience of the following: IT Service Delivery, IT Operations Manager, IT Project Manager, Warehouse Management Systems, WMS, 3PL, Third Party Logistics, Supply Chain, IT Change Manager, Change Management, etc.

Ref: 103 975

We have an exciting new opportunity for an IT Administrator to join our team based in Hove. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £19,080 - £21,200 per annum (pro-rata) depending on experience.

About us:

YMCA DownsLink Group is a charity working to transform the lives of vulnerable young people across Sussex and Surrey. We work to prevent youth homelessness and provide a home to 763 young people every night. We reach a further 10,000 young people and their families through our other key services, such as counselling, support and advice, mediation, and youth work, so that all young people can belong, contribute, and thrive. We employ c450 full & part-time staff and a growing group of volunteers.

As our IT Administrator, you will support the wider IT team in their role to develop and maintain the organisational IT equipment and systems. Their role includes, but is not limited to, basic systems administration, procurement of IT equipment, standard data reporting, provision of basic training on core systems, and liaison with YMCA DLG’s external IT services provider.

Key responsibilities of our IT Administrator include:

• Undertaking systems administration within major systems.
• Working with HR and our external IT provider, support the new starters and leavers process to ensure access is enabled/revoked on systems in a timely fashion.
• With the external IT provider, ensuring the efficient procurement and distribution of new IT equipment for staff and volunteers, maintaining an up-to-date asset register.
• Supporting the Business Intelligence Analyst with the production of regular and one-off data reports for key internal customers (e.g. HR, safeguarding, housing, and counselling teams) and for external commissioners.
• Delivering basic training on core IT systems to new staff – virtual (through the development of e-learning content), as well as face-to-face sessions (in-person and online).
• Working with the external IT provider, support on first-line IT service desk requests (such as data report requests and resolution of minor support requests).
• Complying with all YMCA DLG policies and procedures, attending mandatory training (in particular: Safeguarding Children and Adults, Health & Safety, and Equity, Diversity & Inclusion), and always abiding by the Code of Conduct.
• Taking responsibility for personal learning and development around the use of current and new systems (through continuing professional development and training events) and contributing to how these are adopted and used within the organisation. Training on current systems to be provided.
• Carrying out any other appropriate duties as directed by the manager to support and promote the work of YMCA DLG in accordance with the post holder’s capabilities.

Our ideal IT Administrator will have:

• Demonstrable administration experience of working with computer systems, data, and/or software.
• Relevant training or certification in IT systems and/or data analysis.
• Proficiency in the use of MS Office365 software (Outlook/Word/Excel/Teams/SharePoint).
• Strong working knowledge of Excel functionality (e.g., V-lookup, writing formulas, pivot tables, and linking spreadsheets) and/or knowledge of MS Access. Training will be provided for the right candidate.
• Analytical and problem-solving skills, and ability to understand data logic & schema
• Ability to multi-task and manage a broad range of competing priorities
• Exceptional organisational skills to support project management.
• Excellent communication skills, both written and verbal.
• A commitment to the aims and values of the YMCA DownsLink Group
• A positive attitude and willingness to learn new skills 
• A strong team player who can support and challenge colleagues appropriately and build positive working relationships.

Closing date for applications: 11th November 2021

Interview date: 18th November 2021

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

If you feel like you have what it takes to become our IT Administrator click apply today, we would love to hear from you!

At Tearfund, we're Christians passionate about ending poverty.

We're looking for an IT Projects Engineer to work within the IT Operations team in an exciting environment to support Tearfund's global mission.

As a technically skilled IT Engineer, you will manage projects and deliver high-quality, cost-effective technology solutions for Tearfund staff across the UK and overseas.

The core elements of the role are working collaboratively to define requirements, develop brilliant technology solutions, and support teams in such systems.

You will have a particular focus on IT Support generated projects, emphasising device management and automation of internal processes.

Do you like to fix systems and processes? You will develop and improve;

• A mixed Google Apps and Windows Server 2019 environment
• The scripted installation of applications and settings on desktop devices
• Integration of data using scripts and APIs, and manipulating data from sources including SQL and Spreadsheets.
• Understanding of the benefits and issues around Cloud-based applications
• Our Asset and Account monitoring systems in Google, AD, and cloud IT management systems.

Are you a clear thinker and innovator, with an understanding of technology and cross-cultural issues in a very demanding international relief environment? Then please do apply!

Applicants must be committed to Tearfund's Christian beliefs and motivated to serving those where the need is greatest.

The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

About The Advocacy Project

We help marginalised and vulnerable people make effective choices about what happens in their lives. We also support them to speak up and help improve important services we all need. We want to make sure people across all age and care groups – including learning disability and mental health – can:

• voice their concerns 
• understand their rights
• make effective choices about what happens in their lives

We do this through advocacy services which support people individually, and user involvement projects that help organisations improve the services they offer.

About the role

We’re looking for an ICT Support Officer for a varied and challenging role supporting 60 plus users, currently working remotely across London. You will work with the IT manager in supporting our users with their laptops, desktops, printing, and mobile phones. This is an exciting new role that also involves some systems administration on our cloud based applications. You will be involved in or take the lead on our programme of ICT audits and security awareness raising in addition to training people to use their ICT effectively when needed. 
If this sounds like the job for you, please get in touch as we would love to hear from you.

Key responsibilities

• Give IT support to staff with technical queries, either face-to-face or over the phone. 
• Speak to ICT service providers and be the first point of contact for faults and repairs –such as photocopiers/IT/phones.
• Monitor and maintain desktop devices, install and configure software, diagnose and solve hardware and software problems – either over the phone or in person.
• Carry out systems administration tasks (eg create, amend and delete user accounts).
• Manage contracts with new and existing key suppliers, including developing service level agreements with external IT service providers and agree improvements – under guidance from the Chief Technology Officer.
• Carry out regular inventory audits to update and maintain records of equipment allocation and maintain the fixed asset register.
• Maintain office procedures such as printing, confidential shredding and equipment disposal. 

General responsibilities

• Participate in team meetings and training.
• Participate in personal, team and organisational development.
• Contribute to monitoring reports.
• Keep to our policies, including health & safety, and risk regulations.
• Work to our mission, vision, and values.
• Carry out other projects and tasks as needed.

Person specification

Essential:

• Experience managing remote workforce services.
• Experience upgrading desktop hardware and software (eg adding RAM).
• Experience diagnosing home WiFi issues.
• Experience planning and running small scale projects, including IT audits and organisation wide IT changes.
• In-depth understanding of user software and equipment (eg MS Windows, Office 365).
• Up-to-date technical knowledge in all areas listed above.
• Good analytical and problem-solving skills.
• Excellent communication skills and ability to translate technical concepts into non-technical language.
• Commitment to The Advocacy Project’s aims and objectives.
• Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.
• Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload, and respond quickly to requests.
• Commitment to ongoing professional development.

Desirable:

•  IT qualification.
• Experience of Salesforce Systems administration.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer. 

How to apply

Send your CV and a supporting statement explaining why you think you’re the person we’re looking for and how your experience meets the person specification.
It’s a legal requirement that you are eligible to work in the UK for all our posts.
 

Are you looking for a new challenge? I am seeking an IT Project Delivery Manager for a 12 month fixed term contract starting at the end of October/early November. You will oversea and implement change over from Citrix to Microsoft Office 365 and ensure training is in place for all employees. This is an exciting role to join a well established charity who support refugees.

Job description:

• Manage the implementation of all major IT projects including the integration of MS 365
• Assist with planning and supporting the Head of IT and Facilities
• Liaise with key stakeholders and business partnering with IT colleagues
• Produce training programme for staff and ensure the IT helpdesk refer jobs externally where required
• Develop and implement new IT infrastructure
• Ensure budgets are in line with expenditure and assist Head of IT and Facilities with annual forecasts
• Strategic approach on all framework including short and long term plans

You will have prior experience of a MS 365 migration for a company of similar size (approx. 250 employees) preferably in the Non-profit/Charity sector. As the IT Project and Delivery Manager you should come with a very good level of technical knowledge, experience and expertise to lead a significant project working with key internal & external stakeholders across all levels of the organisation. This IT Project Delivery Manager is to start as soon as possible and will consider a 2 week notice period. If you have the above background and skillset and keen to know more please apply to TPP Recruitment by sending your CV to [email protected]

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Touchstone (registered charity No. 1012053) is a leading voluntary sector agency providing high quality services to improve the health and wellbeing of local people.

IT Manager
Salary: Starting at £32,910 pa NJC Scale Points 29 – 32
Hours: 37 hours per week
Contract: The role is fixed term for up to 2 years

Touchstone is a multi-award winning mental health and wellbeing charity operating in communities across Yorkshire. Our passion is people and we aim to deliver our vision of “Inspiring Communities, Transforming Lives” through the excellent and diverse people we recruit and nurture. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead.

This is a newly created role to manage and provide technical support for a full range of IT and network services for a rapidly growing regional charity.

You will be the organisation’s main point of contact and provide friendly, efficient and effective IT support for staff, including induction, setup and training. Alongside, you will be responsible for maintaining the organisation’s IT infrastructure.

Part of the role will require supporting the senior leadership team in developing digital transformation plans and help implement big picture solutions that enable the organisation to deliver.

Closing Date: 7 November 2021
Interviews will be held on: 18 November 2021

TO APPLY AND FOR MORE INFORMATION:

Please click 'Apply' to be redirected to our website where you can download the application pack.
Please note, you are not applying at this stage.

Touchstone is an equal opportunities organisation, a Trans Positive employer and applications are welcome from all sections of the community, particularly LGBT communities and/or people with disabilities who are under-represented within Touchstone. Further information can be obtained from our equal opportunities policy.

Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you.

No agencies please.

Salary: up to £45,000 pa
Location: Millbank, London
Reporting to: Head of Business Solutions
Hours: 36 hours per week
Contract: Permanent
Post: Technical Project Manager

Morgan Law are proud to be partnering with Tate to recruit this key role for their new Business Solutions Team. Tate’s Technology Department deliver operational, systems development and information management services to over 1,200 users internally across five sites, as well as supporting their website and platforms which are viewed and accessed across the world. They are looking for a Project Manager to deliver a varied number of projects including enhancements to current systems and replacing old ones. With the ability to influence and persuade; you will display technical knowledge by cutting through complexity to translate and apply this to solutions that support business change.

Main Activities and Responsibilities

• Manage projects across a multi-disciplinary team, helping to build a ‘delivery with high quality’ culture to analyse, design, and deliver project solutions and outcomes to meet the requirements of the project sponsor.
• Work with the Business Solutions Manager and the Senior Technical Project Manager to prioritise, resource and schedule projects effectively to meet the needs of the organisation.
• Communicate project progress on budget, time and resource using standard reports through governance groups, boards, and project teams.
• Communicate with other managers, developers, product managers, and technical support specialists on product issues.
• Establish good working relationships with stakeholders across the organisation to ensure the business requirements of your projects are met.
• Manage the project budget, the issues, risks, project change requests to ensure successful and on-time project delivery.
• Utilise project delivery methodologies to organise and facilitate development such as sprint planning, daily stand-up meetings, reviews, and retrospectives, tracking and communicating team progress and maintaining rolling release plans.
• Contract managing third party engagements and monitor service level agreements.
• Manage the transition of service to business as usual, including process documentation.

Person Specification

• Demonstrable knowledge and experience in project management and delivery using both agile and waterfall methodologies in an Information Systems environment; an agile or PRINCE2 project management certification is an advantage
• Knowledge and understanding of the importance of change management, process change, service transition and embedding benefits.
• Proven ability to build and maintain good working relationships with internal stakeholders across all levels of the organisation and within the technology-rich delivery functions.
• Ability to influence and persuade; being able to demonstrate technical knowledge whilst cutting through complexity to translate and apply this to solutions which are crucial to deliver business change.
• Experience in digital technology, such as example Enterprise and Desktop Applications, with a working knowledge of hosting platforms including cloud etc.
• All round general knowledge covering an IT department spectrum.

Our jobs are like our galleries, open to all

Are you looking for your next IT career move? Needing a challenge beyond IT support tasks and looking to get more experience with projects?

We are looking for new talent to grow our small IT projects team. You’ll be experienced in supporting users in a Microsoft O365 and SharePoint environment and looking to enhance your hands-on skills with implementing automated solutions. We have bags of opportunities to grow our use of digital technologies, starting with some SharePoint projects but evolving across our different technology platforms. You’ll need to be able to discuss ideas and articulate solutions with our users,  developing their understanding of what’s possible. Working as part of the strategic Projects Team, you’ll support the delivery of IT and Digital projects that enable Brathay to meet its core objectives.

In this role you’ll complete a broad range of technical activities including providing development, support and guidance relating to agreed projects. It goes without saying you’ll need to work closely with our external IT support partners and Brathay colleagues to achieve successful outcomes too. To excel in this role, you’ll be:

• Highly competent at all things IT, with experience using, supporting and implementing IT and digital solutions especially those within a current Windows and Microsoft 365 environment (including SharePoint)
• Methodical, with good attention to detail, logical approach and can-do attitude.
• Experienced at working on a wide variety of projects in line with organisational priorities.
• Confident to engage with project team members, IT support partners and other Brathay staff to understand and articulate business requirements relating to these projects.

Role and Responsibilities

As part of our small IT projects team, you’ll be experienced in supporting users in a Microsoft O365 and SharePoint environment and looking to enhance your hands-on skills with implementing automated solutions. We have lots of opportunities to grow our use of digital technologies, starting with some SharePoint projects but evolving across our different technology platforms.

You’ll need to be able to discuss ideas and articulate solutions with our users, developing their understanding of what’s possible. Working as part of the strategic Projects Team, you’ll support the delivery of IT and Digital projects that enable Brathay to meet its core objectives. In this role you’ll complete a broad range of technical activities including providing development, support and guidance relating to agreed projects. It goes without saying you’ll need to work closely with our external IT support partners and Brathay colleagues to achieve successful outcomes too.

Key Tasks

Project Support

• Undertake IT and technical support tasks as required to deliver the IT and digital projects agreed as organisational priorities.
• Report to the Digital Officer on status of support and delivery activities, agreeing workload, timelines and priorities.
• Engage with project team members, IT support partners and other Brathay staff to understand business requirements relating to these projects.
• Ensure all activities are undertaken in line with Brathay security standards, demonstrate best practice and that any costs are identified and approved.
• Create project documentation, communication and support material as required. 
• Work with the Digital Officer to identify and implement support processes to ensure projects are migrated successfully into operational management.

Digital Capability

• Work closely with the Digital Officer to share experiences, expertise and to develop a portfolio of solutions for use both externally and internally to deliver our digital strategy.
• As part of the Capability Incubator team contribute to team meetings, departmental development plans and activities to support team initiatives.

Miscellaneous

In addition to the duties listed here, the post holder is required to perform other duties, which are assigned from time to time. However, such other duties will be reasonable in relation to the individual’s skills, abilities and grade.

Skills and Experience

Essential Skills

• Highly competent user of IT with experience using, supporting and implementing IT and digital solutions including those within a current Windows and Microsoft O365 environment (including SharePoint).
• Methodical, with good attention to detail and logical approach.
• Ability to communicate clearly both verbally and in writing and to produce quality documents.
• Problem-solving skills with proven ability in analysing, articulating and resolving problems proactively.
• Self-motivated, with the ability to work both on own initiative or as part of a team.
• Experience of working in customer-facing environment with the ability to engage with users and understand business requirements.
• Ability to work to agreed deadlines and to escalate issues pro-actively.

Desirable

• Exposure to, and knowledge of, IT and digital infrastructure within an enterprise environment.
• Experience of working across both the corporate and charity sector.
• Understanding of delivering IT and digital projects in an SME.

Education and Qualifications

Essential

• GCSE standard or equivalent in Maths and English
• Further education qualifications or equivalent work experience that demonstrates technical IT knowledge and skills particularly within a Windows/Microsoft environment
• Demonstrable competence and IT skills, particularly Outlook, Word, Excel and SharePoint, with ability to work within and champion cyber security

Desirable

• Commitment and track record of consistent personal development
• Understanding of GDPR regulation and experience of working within guidelines

My charity client is looking for a SharePoint Developer to support intranet and collaboration services and deliver development projects.

The successful applicant should have experience developing collaboration and office automation solutions using SharePoint, JavaScript, and SharePoint APIs while also administering a SharePoint service and providing support to end users. Experience maintaining a legacy on-premises SharePoint 2013 platform and working with SharePoint Online would be beneficial as would experience working in a non-profit environment.

Essential skills and requirements

• Detailed knowledge of development principles and methodologies – in particular relating to .Net
• SharePoint 2013 and SharePoint Online
• Experience in leading small to medium Web Application Development projects
• Ability to work with clients at all levels of the organisation and to identify user requirements and formulate effective and scalable technical solution.

This appointment is to provide maternity cover on a fixed-term contract for up to one year.  The current working pattern is 4 days at home and 1 day in the office in London.

We are looking to appoint an IT Support Officer to enhance the support of IT across Cliff College for students and staff, both onsite and remote. Working alongside existing members of the learning innovation team, the IT Support Officer will also contribute to the successful delivery of other relevant projects of Cliff College, including the College’s annual Festival, conferences and events. We are looking for someone who:

• has good understanding and experience of IT support
• is a great team player
• is willing to play a key role in the life and work of Cliff College

This position may be suitable for someone beginning their career in IT support, as well as for those who have existing experience in this area.

Closing date: 5pm on Friday 29 October 2021

Interviews: Monday 8 November 2021

Start date: As soon as possible

Job Description
Responsible to:      Learning Support Manager
Internal relationships:      Learning Innovation team, Digital Evangelist
Purpose and Objectives:      To provide IT support across the College and at a range of conferences, events and activities.

Main Responsibilities
1. Staff/Student support
   a) To provide IT support for staff and students, in collaboration with the College’s external support provider
   b) To escalate support requests to external support provider if issues are unable to be resolved internally
   c) To set up, support and manage user accounts and profiles using the appropriate software
   d) To provide induction for new staff in terms of the use of the hardware and software provided
   e) To provide basic Audio-Visual support for staff and students using college resources
2. Hardware and software
   a) To maintain and support the College’s computer systems and applications
   b) To liaise and work in collaboration with the College’s external IT support provider
   c) To troubleshoot IT related problems, diagnosing and solving faults where possible and escalating where necessary
   d) To oversee the WiFi and internet arrangements across the College
   e) To support the rollout of new software and applications
3. Innovation
   a) To support the development and implementation of technologies that support learning
   b) To test and evaluate new technology
4. Festival, conferences and events
   a) To play an active role in the support and delivery of the Cliff Festival and other Cliff conferences and events
   b) To provide basic end-user support to 3rd party conferences and events
5. To complete any other reasonable duties, as required by your line manager

For details of the person specification and letter to candidates, please read the attached documents.

About the College

Cliff College, located in the Peak District, has been training people in evangelism and mission since 1903. Today it continues in its mission to equip the church in evangelism and mission through a range of undergraduate and postgraduate programmes, a wide selection of short courses, an annual Festival, partnerships with other institutions globally and churches locally and a busy conference centre and leisure business.

Cliff is at an exciting place in its history as it launches Vision 21, a strategy that takes the College on a journey to become a global centre of evangelism and mission. This builds on its tradition and history and focuses on the College as a place of engagement, encounter and equipping.

Vision 21

Vision:      Cliff College: A Global Centre for Evangelism and Missiology
Aim:     To be a Methodist evangelical learning community, rooted in God’s Word and Spirit for the purpose of equipping God’s people for practical ministry and cutting-edge missional engagement.
Objectives:

• To enable an encounter of God in an array of places, contexts and environments, offering the whole Cliff community the opportunity to grow and develop as disciples.
• To equip individuals, as disciples, through a wide range of formal and informal, validated and non-validated, on-site, online and hybrid learning opportunities.
• To engage individuals and groups through a variety of evangelistic and missional opportunities at Cliff, throughout the UK and across the globe.

IT Engineer

WWF UK

Full-Time

Temporary - 12 weeks

£250-£350 per day

Surrey (1 Day Office-Based)

Charity People are pleased to be working with WWF-UK in search of an IT Engineer to join their growing team. WWF is the world's leading independent conservation organisation. Their mission is to create a world where people and wildlife can thrive together. To achieve their mission, WWF are finding ways to help transform the future for the world's wildlife, rivers, forests and seas; pushing for a reduction in carbon emissions that will avoid catastrophic climate change; and pressing for measures to help people live sustainably, within the means of our one planet.

The IT Engineer will be responsible for the design, implementation and maintenance of WWF-UK's network and computing infrastructure. Duties will also involve consolidating and retiring older applications systems and software to reduce operational overheads. The role is an exciting mix of business as usual and project work where you will have a real impact on the future of WWF-UK's work.

Responsibilities include:

• Ensure Backup and IT Disaster Recovery requirements are achieved as described in the Business Continuity Plan
• Maintain accurate and detailed systems documentation
• Support and maintain virtual infrastructure located both on premises and in Public Cloud (IaaS)
• Management of a multi-site switched and wireless network
• Managing faults, including incident ticket management and change control from creation to closure
• Maintain WWF-UK's line of business applications
• Manage and ensure effectiveness of our security solutions and threat defence
• systems
• Operate and maintain our proactive monitoring systems

The ideal candidate will have the capacity to acquire new skills. You will have the ability to troubleshoot problems in a structured manner, as well as understand the impact of General Data Protection Regulation (GDPR) and Payment Card Industry (PCI) compliance on technical solutions. You will have experience with Windows Server System, Microsoft 365, IaaS/PaaS deployments, as well as computer networking right-sizing systems for performance and cost. Strong PowerShell skills is essential.

If you would like to find out more, please send your CV in word format to Zelda Leader - [email protected] at Charity People.

Applications are being reviewed on a rolling basis, so please apply ASAP to avoid disappointment.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.