It volunteer volunteer roles in chatham, medway
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Roots Academy
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.
Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 1,800 students across the UK.
Role Summary
As a Notion Specialist, you will play a key role in helping volunteers and teams effectively utilise Notion for their work. Your expertise will ensure that teams can optimise workflows, manage information efficiently, and collaborate seamlessly within the platform. You will provide training, manage permissions, and support teams in structuring Notion workspaces tailored to their needs.
Key tasks
- Training & Support
- Conduct training sessions for volunteers on how to use Notion.
- Develop and maintain training materials (e.g., guides, videos, FAQs) to support ongoing learning.
- Provide one-on-one or group support to answer Notion-related queries.
- Workspace Optimisation
- Help teams structure their Notion workspaces to suit their workflows and case scenarios.
- Assist in building and refining dashboards, databases, templates, and automations.
- Provide recommendations on best practices for using Notion efficiently.
- Permissions & Access Management
- Set up and manage permissions to ensure appropriate access levels for different roles.
- Regularly review and update access permissions to maintain security and efficiency.
- Process Improvement & Documentation
- Identify opportunities to improve organisational efficiency using Notion.
- Document standard operating procedures (SOPs) and best practices within Notion.
- Support teams in integrating Notion with other tools where relevant.
- Ongoing Support & Troubleshooting
- Act as the go-to person for troubleshooting Notion-related issues.
- Stay updated on new Notion features and advise the team on potential improvements.
- Gather feedback from users to continuously enhance Notion use across the organisation.
What we’re looking for
- Strong experience using Notion, with the ability to teach others effectively.
- Understanding of database structures, workflows, and automations within Notion.
- Excellent communication and training skills.
- Ability to troubleshoot and provide creative solutions to Notion-related challenges.
- Organised, proactive, and able to work independently.
- Experience with integrating Notion with other tools (desirable but not essential).
What we have to offer
- Be part of a dedicated team of 90+ volunteers across the UK.
- Contribute to a growing organisation that educates and empowers the Muslim community.
- Access to in-house tarbiyah sessions to develop your deen.
- Receive continuous rewards for facilitating Islamic education through Roots Academy.
Please note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to students across the UK and beyond.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Graphic Designer
Role Purpose
Quilombo UK is looking for a Graphic Designer to join the team. Quilombo UK is a not for profit social enterprise that challenges people to think differently and bridge gaps between communities, with the aim of building a culturally rich society, where differences are accepted and celebrated. As chosen among 160 other organizations to work in collaboration with the Home Office on the “Building a Stronger Britain together” project, you will be joining a team, which not only supports the community but also stands up to extremism in all of its forms.
Quilombo UK works in collaboration with QMC Capoeira School, giving you the chance to support QMC Capoeira which is one of the most awarded Capoeira Schools in UK (UK Coaching Awards, Gillette Sports Awards, Kingston Council Sports Awards).
By joining QuilomboUK you will be supported and guided by experienced staff and volunteers, who are willing to share their skill set and will provide you with great opportunities for development in many different areas.
Ideal candidates will use their passion to promote Quilombo UK and raise its profile, while attracting new members. They should create engaging and on-brand graphics for a variety of media.
Main Responsibilities
- Study design briefs and determine requirements
- Schedule projects and define budget constraints
- Conceptualize visuals based on requirements
- Prepare rough drafts and present ideas
- Develop illustrations, logos and other designs using software or by hand
- Use the appropriate colours and layouts for each graphic
- Work with copywriters and creative director to produce final design
- Test graphics across various media
- Amend designs after feedback
- Ensure final graphics and layouts are visually appealing and on-brand
Essential Skills
- Proven graphic designing experience
- A portfolio of illustrations or other graphics / CV
- Familiarity with design software and technologies (such as Photoshop, Illustrator, Adobe Suite)
- Flexibility and openness to work on a variety of tasks
- Focused, organised and able to prioritise and execute tasks independently
- To show professionalism at all levels and in all environments
- Strong team player
- A keen eye for aesthetics and details
- Excellent communication skills
- Degree in Design, Fine Arts or related field is a plus
- Must be UK resident
Desirable
- Committed to working with the community with a passion for helping others less fortunate
Job Type: Volunteer
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Empathos Foundation is seeking a creative and passionate Social Media Graphics Designer to help us create engaging and visually appealing posts for our social media platforms, including Instagram and LinkedIn. As a remote volunteer role, you'll work approximately 4 hours per week, designing content that aligns with our mission and campaigns.
You’ll have access to Canva Pro and be part of a supportive team that values your input and creativity. This role is perfect for someone eager to gain experience in the non-profit sector, build their design portfolio, and contribute to a meaningful cause.
What You’ll Do:
- Design graphics for social media posts in line with our branding.
- Collaborate with the team to align content with ongoing campaigns.
- Create visually compelling content that resonates with our audience.
The Impact of Your Work:
As a Social Media Graphics Designer at Empathos Foundation, your work will directly support our efforts to raise awareness, engage our community, and inspire action.
- Amplify our message: Your designs will communicate our campaigns and bring attention to initiatives in healthcare, education, and poverty relief.
- Increase engagement: By creating eye-catching content, you’ll help us reach more people and encourage interaction with our platforms.
- Shape our online presence: Your contributions will strengthen our brand and elevate our visibility, ensuring our message reaches those who need it most.
Skills, Experience, and Qualities:
- Graphic Design Skills: Proficient in tools like Canva or Adobe Creative Suite.
- Social Media Savvy: Understanding of Instagram and LinkedIn trends and best practices.
- Passion for Making a Difference: Enthusiastic about supporting impactful causes through creative design.
- Fast Turnaround: Able to deliver high-quality designs quickly and efficiently.
- Attention to Detail: Consistency with branding and a strong eye for design aesthetics.
- Collaboration: Willingness to work with a team and incorporate feedback.
- Time Management: Commit to 4 hours per week and effectively manage tasks.
Your designs will not just be graphics—they’ll be catalysts for change, inspiring others to join our mission and make a difference.
Join us as a Social Media Graphics Designer to use your creativity for good and help Empathos Foundation make an even greater impact.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Helpline Advisor – Role Description
Purpose of role:
As a Volunteer Helpline Advisor, responding to Helpline enquiries from parents and carers, you will be playing a part in helping ERIC to achieve its key goal of reaching even more families.
You will work remotely, with equipment and training provided.
If you are passionate about helping to improve the lives of families whose children are affected by continence issues, and can commit your time on a regular basis, we’d love to hear from you.
Terms:
Due to the nature of the work, our helpline volunteers are continence nurses or qualified healthcare professsionals.Volunteer sessions are a full day of 5 hours, on the same day each week, please note that currently we need more volunteers on Mondays & Tuesdays only. We ask volunteers to commit to this regular weekly pattern, ideally for a period of one year or more. This helps to maintain consistency and a high standard of professional practice.
Expenses may be paid, subject to agreement in advance .
Tasks could include:
· Answering calls on the Helpline
· Signposting to information on our website
· Responding to & following up enquiries by email
· Entering information onto our IT system
Skills and qualities:
· Professional qualification and/or clinical experience
· Enjoy working as part of a team
· Friendly and positive with a can-do attitude
· Well organised with good time management skills
· Empathetic and non-judgmental
· Able to use standard IT packages including Microsoft Office (Excel, Word and Outlook)
· Able to follow ERIC’s policies, including safeguarding and confidentiality
· Willing to continuously develop professional practice.
To get everyone talking about good bladder & bowel health from birth, to empower families, deliver professional training & influence research & policy
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
TikTok and Instagram Reels Content Creator (Volunteer, Unpaid)
Empathos Foundation is looking for a creative and enthusiastic TikTok and Instagram Reels Content Creator to help us craft impactful short-form videos that amplify our mission and campaigns. This is a volunteer, unpaid role designed for individuals passionate about storytelling, social media trends, and creating meaningful content. This remote position requires a commitment of approximately 4 hours per week, with access to Canva Pro for your video editing needs.
What You’ll Do:
- Edit and create a series of TikTok and Instagram Reels using post-event footage, photos, and media that we’ll upload to Google Drive.
- Transform raw content into engaging short-form videos that highlight events, promote campaigns, and resonate with our audience.
- Stay on top of TikTok and Instagram Reels trends, incorporating music, transitions, and styles to increase engagement.
- Collaborate with the team to align your work with our branding and objectives.
- Produce visually compelling and shareable videos to promote events, initiatives, and impact stories.
The Impact of Your Work:
Your contributions as a volunteer will help us:
- Amplify our mission: Use engaging videos to highlight our work in academia and welfare, inspiring wider support and participation.
- Promote events effectively: Showcase event highlights and key moments to attract and engage audiences.
- Expand our reach: Build a stronger social media presence, reaching new audiences and increasing our visibility.
- Foster community engagement: Use storytelling to connect with supporters and encourage their involvement.
Skills, Experience, and Qualities:
- Video Editing Skills: Proficiency with Canva Pro, CapCut, Adobe Premiere, or similar tools to create professional-quality videos.
- Social Media Trend Knowledge: Awareness of TikTok and Instagram Reels trends, including popular music, challenges, and editing techniques.
- Creative and Organised: Ability to create engaging narratives from raw footage and maintain consistent quality and branding.
- Passion for Storytelling: Strong enthusiasm for using video to inspire change and communicate our impact.
- Time Management: Commitment to approximately 4 hours per week, with the ability to meet deadlines.
- Collaborative Mindset: Comfortable working remotely with a team and open to feedback.
While this is an unpaid role, it’s a fantastic opportunity to gain experience, grow your portfolio, and make a real difference by contributing to meaningful causes.
Join Empathos Foundation as a TikTok and Instagram Reels Content Creator. Help us turn post-event media into inspiring stories that engage and empower communities!
The client requests no contact from agencies or media sales.
Join our innovative motivational video department at the intersection of neuroscience and generative AI technology.
The Role:
Unify Giving is seeking an experienced Product Manager to lead our generative AI video production initiatives. You'll drive our technology roadmap to deliver content that transforms viewers lives.
Key Responsibilities:
• Lead product development for our AI-driven video production platform
• Define product vision, strategy, and execution plans
• Manage the product lifecycle from conception to launch
• Analyse user feedback and metrics to continuously improve effectiveness
Requirements:
• Experience in product management for generative AI or video production
• Demonstrated success delivering AI-powered content creation tools
• Passion for creating transformative motivational content
• Strong communication and cross-functional leadership skills
This is a volunteer position supporting the amazing work we do at Unify Giving, where we're pioneering the future of motivational content that creates meaningful, measurable change in people's lives.
Connecting donors directly with individuals expriencing homelessness.



We know that thousands of people in need of bereavement support are waiting to access ongoing bereavement support. We are now recruiting for additional volunteers, if you would like to know more about volunteering for this popular service, we would love to see you at our UYBO Open Day.
What will you be doing:
- Presenting and facilitating one off online group sessions for bereaved people with fellow volunteers
- Creating a safe, confidential, non-judgemental space to deliver practical bereavement information and guidance
- Facilitating peer engagement in small discussion groups
- Delivering clear messaging for onward signposting
Skills and experience you’ll need:
- Effective listening and communication skills
- Good IT literacy or an ability to learn (training will be provided)
- Access to a computer
- Comfortable talking about grief and death
- Empathetic and warm
- Confident facilitating discussion in a group setting
Want to find out more?
Join us for an Open Day on Wednesday 28th May 2025 (2:00pm to 3:30pm or 6:00pm to 7:30pm) to learn more, talk to current UYBO volunteers and find out about our training programme and the support we offer volunteers.
Please note that should you wish to become a UYBO Volunteer after attending the open day, we will be holding informal interviews from Monday 2nd June.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the Movement at Unify Giving
Are you passionate about creating videos that truly transform lives? Unify Giving is seeking a talented Generative AI Video Producer to volunteer with our innovative team. Help us harness cutting-edge AI technology to create profound impact.
What You'll Do:
• Create compelling motivational videos using generative AI tools
• Experiment with emerging AI video technologies
• Help people transition from desperation to motivation and positive change
What We're Looking For:
• Experience with generative AI video tools
• Video editing and production skills
• Creative storytelling ability
• Passion for creating content that makes a genuine difference
• 5-10 hours weekly commitment
This volunteer position offers the opportunity to work at the forefront of AI video production while contributing to Unify Giving's mission of creating transformative content that changes lives.
Be part of something extraordinary—where technology meets human potential.
Connecting donors directly with individuals expriencing homelessness.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Doorstep Library, we’re dedicated to bringing the magic of books and the joy of reading directly into the homes of children who need our support.
With 1 in 4 children in the UK leaving primary school unable to read or write properly, we recruit and train in-person and online volunteers to introduce children from under-resourced areas to the pleasure of reading.
What’s Involved?
As a Doorstep Library reading volunteer, you’ll visit the same families via Zoom every week with eBooks to share with the children and encourage their love of reading.
You will:
- Handpick eBooks from our online portals based on the children’s age, interests, and reading level
- Join families via Zoom with your volunteer partner for 20-minute reading sessions
- Make notes after the session to keep track of how the child/ren are progressing
Our unique home-based approach allows our volunteers to build trusting relationships with families, helping them to connect with the community and equip them with the skills they need to succeed later in life.
When and Where?
You can be based anywhere in the UK to become a Doorstep Library online volunteer.
- Time commitment: One evening a week (Regular Volunteer), one evening every other week (Semi-Regular Volunteer) or once every 3 weeks (Stand-In Volunteer) during school term times
- Hours per week: 2
- Days: Our projects run on Mondays, Tuesdays, or Thursdays from 4:30pm – 6:30pm
Why volunteer with Doorstep Library?
- It's incredibly fun! You get to explore your inner child and share your passion for books and reading.
- We invest in our team of volunteers to ensure they are valued, supported and are developing.
- You will be a part of the Doorstep Library community of families, volunteers and staff members.
- You can make a real difference to the lives of others. Providing you with a real sense of purpose and achievement.
- You give back to the community you live in or the community you visit every week.
- You build your confidence and improve your self-esteem and mental well-being.
- You will develop skills and enhance your C.V.
Doorstep Library is committed to safeguarding and promoting the welfare of children, young people, and all those it comes into contact with. All volunteers undergo rigorous safer recruitment processes including specified interview questions, a DBS check, and the collection of written and/or verbal references. Safeguarding training is a mandatory part of the induction process for all volunteers, and they are expected to always adhere to our safeguarding policies and procedures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role provides a telephone listening and support service to bereaved carers’ and family members whose relatives died under the care of The Hospice of St Francis. Last year our Bereavement Support Line volunteers made over 1,000 calls.
We are looking for additional volunteers to support this service. Do you have strong listening skills? Are you reflective, self-aware, adaptive with basic IT skills? We'd love to hear from you.
The role will be ome based and you will receive full training and ongoing support.
Help Us Transform Lives Through Better Systems
Unify Giving is looking for a dedicated volunteer to help optimise our CRM systems and workflows using Monday. com. This role is crucial to ensuring individuals experiencing homelessness receive timely and effective support through our platform.
What You'll Do:
- Set up and optimise Monday. com workflows for our beneficiary management
- Create automation systems to streamline our support processes
- Collaborate with our founders and tech team on integration solutions
- Help develop a sustainable CRM strategy as we scale across the UK and beyond
What We're Looking For:
- Experience with Monday. com and workflow creation
- Understanding of CRM principles and best practices
- Passion for using technology for social impact
- 4-6 hours per week availability (flexible scheduling)
- Bonus: Digital marketing experience
Why Join Us:
You'll be working with a passionate, innovative team that's already making real impact - supporting vulnerable individuals through direct financial assistance via our groundbreaking platform. Your systems expertise will directly translate to more people receiving the help they need.
Ready to Make a Difference?
Step 1: Download our app and explore how we're connecting donors directly with those experiencing homelessness.
Step 2: Apply here to join our team and tell us about your CRM experience.
Join us in creating a more unified approach to tackling homelessness - one workflow at a time!
Connecting donors directly with individuals expriencing homelessness.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Board of Trustees and Help Drive Positive Change!
Are you passionate about making a difference in people’s lives? Do you thrive in a team environment and want to give back to the community where you live, work, or study?
We are a local charity dedicated to providing social welfare advice, information, and support through our incredible team of staff and volunteers. We are now seeking two new Trustees to join our board and help guide our organisation forward.
Last year, we:
✅ Assisted over 15,000 clients in finding solutions to their challenges
✅ Addressed over 37,000 separate issues for those in need
✅ Secured nearly £2 million in additional income to support people during the cost-of-living crisis
Who We’re Looking For
We welcome applicants from all backgrounds and communities across Cheshire West—your age, background, origins, or health conditions are not barriers. We actively seek diverse perspectives to better serve our community.
We are particularly interested in individuals with:
Experience in digital and AI solutions implementation
Expertise in volunteer engagement
A strong commitment to our mission, enthusiasm, and a supportive approach
However we welcome applications from people from all backgrounds, skills and experience including lived experience.
What’s Involved?
As a Trustee, you will:
Attend at least five board meetings per year (in-person and remote, often in the evenings)
Participate in one annual trustee development day
Have opportunities for further involvement in shaping our work
This is a voluntary role, but all reasonable expenses will be reimbursed. Volunteering does not affect state benefit entitlement.
If you’re ready to play a key role in shaping the future of our organisation, we’d love to hear from you!
We advise, support and empower people to improve their lives providing the best, impartial advice and influencing policy for a more equal society
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.




The client requests no contact from agencies or media sales.