Jobs in Abbots langley

About the role:

Every woman deserves to feel safe where she lives — especially at night.

Our Camden Women’s Complex Needs Services provide accommodation and support for women who have experienced homelessness, trauma, Violence Against Women and Girls, and multiple disadvantage. Many of the women we support have lived through unsafe relationships, instability, exclusion, and services that have not always felt safe, consistent or trustworthy. This role is about helping to change that.

As a Night Concierge, you will be a calm, steady and reassuring presence in the service overnight, helping to create an environment where women can rest, recover and feel secure in their accommodation. You will be the first point of contact during the night, responding to residents with warmth, respect and clear boundaries, while helping to maintain the safety, dignity and stability of the building.

Your night to night work will include managing access to the service, carrying out regular building checks, responding to incidents or emergencies, reporting repairs or safety concerns, and escalating risks where needed. You will also support women with immediate practical or wellbeing needs overnight, using active listening, de-escalation skills and a trauma-informed approach to respond calmly and proportionately when someone is distressed, anxious or in crisis.

This is not a full casework role, but your work will make a real difference to the women living in the service. The way you record concerns, share information and provide clear handovers will help the wider team respond to risk, maintain continuity of support and ensure women continue to feel safe, respected and held. You will also be joining SHP at an exciting time, with access to training, reflective practice and development opportunities to support your confidence, learning and longer term career progression.

We are ideally looking for one person who can work all three required nights (Saturday, Sunday and Monday 8pm-8:30am) but we would be open to considering a job share for the right candidates. 

**This role is open to women only. This is an occupational requirement under Schedule 9, Part 1 of the Equality Act 2010 due to the nature of the service and the needs of the women we support.

About you:

• You understand why women-only, trauma-informed and gender-informed services matter, and you bring empathy, steadiness and respect to your work with women who may have experienced homelessness, domestic abuse, exploitation, trauma or other forms of harm.
• You are calm, alert and confident when working overnight, including when responding to distress, conflict, incidents or emergencies. You know how to hold boundaries without becoming cold or punitive.
• You communicate clearly and respectfully, with good listening and de-escalation skills, and you can build professional relationships that help residents feel safe while maintaining the expectations of the service.
• You can work independently, use sound judgement and know when to act, monitor or escalate concerns, including safeguarding, health and safety, building security or welfare concerns.
• You are organised and reliable, with the written and IT skills needed to record incidents, resident contact, actions taken and handover information clearly, accurately and in line with confidentiality and data protection requirements.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 26th July at midnight

Interview date: Wednesday 5th August online via Microsoft Teams 

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted or progressed.

Homeless Link works to improve services and campaigns for policy change that will help end homelessness to ensure that everyone has a place to call home and the support they need to keep it. We have over 700 members, ranging from from hostels, day centres, street-based outreach work and resettlement support to wider supported housing, health and social care providers. Our members give us legitimacy when we argue for change in policy and practice. Our strength lies in our members; their skills, experience, resources and passion. 

We are committed to ensuring all members can engage effectively with us and the Membership Co-ordinator is a new post which will play a key role in ensuring we maintain this.  The Membership Coordinator will act as the primary point of contact for member queries, information requests and complaints, manage a smooth and effective renewal process, and co-ordinate and support our membership events.  The successful candidate will have at least 1 years experience in membership scheme management, customer success or a related role, along with excellent verbal, written communication and IT skills.  It this sounds like you and you share our  vision of a country free from homelessness, then we would love to hear from you. 

We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.

For full details of the role and how to apply click on Redirect to Recruiter to visit our website.

About us

National Energy Action (NEA) is the national fuel poverty charity. For over 40 years, we’ve worked across England, Wales and Northern Ireland to ensure everyone can afford to live in a warm, healthy home.

Millions of households across the UK face high energy bills, low incomes and poor energy efficiency. We provide practical support, influence policy and work with partners to tackle fuel poverty and improve lives.

Our values guide everything we do – we make things happen, we put people first and we lead the way. We offer a supportive, rewarding workplace where you can build a meaningful career while making a real difference every day.

The role

We are seeking a motivated and skilled Energy Adviser to deliver energy advice and support to households across the UK.

You will provide trusted one-to-one energy advice, help clients navigate complex energy issues, deliver group awareness sessions and support NEA's wider community engagement work.

This is an exciting opportunity to:

• Provide one-to-one energy advice and casework support to low-income and vulnerable households.

• Deliver group energy advice sessions and community presentations.

• Support clients referred through NEA's Energy Advice and Support services.

• Build strong relationships with referral partners and community organisations.

• Maintain accurate client records and contribute to project reporting.

• Support wider NEA programmes and organisational priorities.

Your work will directly improve the health, wellbeing and energy resilience of households most at risk.

What you will need to succeed

You will bring:

• Experience delivering energy advice by telephone, webchat or face-to-face.

• Knowledge of domestic energy efficiency.

• Understanding of the challenges facing vulnerable communities.

• Excellent communication and organisational skills.

• Ability to work independently and manage competing priorities.

This role offers home or hybrid working, subject to appropriate health and safety and GDPR requirements. Applicants must be resident in the UK and have the right to work in the UK. This role is subject to a Standard DBS check.

What we offer

• £29,064 to £34,267 (FTE) per annum (Levels 3–6, Points 12–22), plus £3,300 London weighting where applicable. New appointments will normally start at the beginning of the salary scale.

• 11.5% non-contributory pension.

• 25 days' annual leave, plus 3 additional Christmas closure days.

• All public holidays.

• Flexible and hybrid working arrangements.

• Enhanced family-friendly policies.

• Employee Assistance Programme.

• Employee benefits platform.

Please note that NEA is not a sponsoring organisation. Applicants must already have the right to work in the UK or be able to obtain this independently.

CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries, please.

NEA is an equal opportunities employer. We welcome applications from everyone with the skills and experience to help us tackle fuel poverty.

This role includes responsibility for processing and maintaining accurate records for income and expenditure, under the direction of the Senior Financial Processing Officer. The Financial Processing Officers will be responsible for all elements of accounts receivable and payable processing for all the NCIs and subsidiary companies, from raising purchase and sales invoices to ensuring timely payment and receipt of balances by following established procedures and in accordance with agreed Service Level Agreements (SLA).

About us

National Energy Action (NEA) is the national fuel poverty charity. For over 40 years, we’ve worked across England, Wales and Northern Ireland to ensure everyone can afford to live in a warm, healthy home.

Millions of households across the UK face high energy bills, low incomes and poor energy efficiency. We provide practical support, influence policy and work with partners to tackle fuel poverty and improve lives.

Our values guide everything we do – we make things happen, we put people first and we lead the way. We offer a supportive, rewarding workplace where you can build a meaningful career while making a real difference every day.

The role

We are looking for a motivated and skilled Energy Adviser to support households across London.

You will provide trusted one-to-one energy advice, help clients navigate complex energy issues, deliver group awareness sessions and support NEA’s wider community engagement work. Regular travel across London is required using NEA’s Mobile Advice Centre, so a full current driving licence is essential.

This is an exciting opportunity to:

• Provide one-to-one energy advice and casework support to low-income and vulnerable households.

• Deliver group energy advice sessions and community presentations.

• Support clients referred through NEA’s Energy Advice and Support services.

• Build strong relationships with referral partners and community organisations.

• Maintain accurate client records and contribute to project reporting.

• Support wider NEA programmes and organisational priorities.

Your work will directly improve the health, wellbeing and energy resilience of households most at risk.

What you will need to succeed

You will bring:

• Experience delivering energy advice by telephone, webchat or face-to-face.

• Knowledge of domestic energy efficiency.

• Understanding of the challenges facing vulnerable communities.

• Excellent communication and organisational skills.

• Ability to work independently and manage competing priorities.

• A full current driving licence and confidence travelling across North London.

This is a hybrid role based at NEA’s London office.

Hybrid and home working are subject to appropriate health and safety and GDPR requirements. Applicants must be resident in the UK and have the right to work in the UK. This role is subject to a Standard DBS check.

What we offer

• £29,064 to £34,267 (FTE) per annum (Levels 3–6, Points 12–22), plus £3,300 London weighting where applicable. New appointments will normally start at the beginning of the salary scale.

• 11.5% non-contributory pension.

• 25 days’ annual leave, plus 3 additional Christmas closure days.

• All public holidays.

• Flexible and hybrid working arrangements.

• Enhanced family-friendly policies.

• Employee Assistance Programme.

• Employee benefits platform.

Please note that NEA is not a sponsoring organisation. Applicants must already have the right to work in the UK or be able to obtain this independently.

CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries, please.

NEA is an equal opportunities employer. We welcome applications from everyone with the skills and experience to help us tackle fuel poverty.

Lead one of the world's oldest and most influential human rights organisations

Chief Executive

Salary: £93,600 per annum
London | Hybrid working

Our client is one of the world's oldest human rights organisations. For almost 200 years, it has worked to end slavery in all its forms, partnering with survivors, civil society, governments and businesses to influence laws, policy and practice that create lasting systemic change.

As our client enters an exciting new chapter, they are seeking an exceptional Chief Executive to lead the organisation through its next phase of impact.

This is a rare opportunity to lead an internationally respected organisation at a pivotal point in its journey. With a renewed strategic direction, a committed Board and an experienced senior leadership team, the successful candidate will build on strong foundations to strengthen organisational capability, foster a high-performing culture and maximise the organisation's impact in an increasingly complex global environment.

Working closely with the Board, staff, partners and supporters, you will provide strategic, financial and organisational leadership while acting as a compelling ambassador for the organisation. You will build trusted relationships across government, philanthropy, civil society and business, ensuring the organisation continues to influence policy, practice and public understanding of modern slavery.

We are interested in hearing from leaders who bring:

• Significant executive leadership experience, with responsibility for organisational strategy, people, finance and fundraising.
• A track record of leading organisational development, building high-performing teams and leading positive cultural change.
• The ability to build trusted relationships, influence senior stakeholders and represent an organisation with credibility and impact.
• Experience of securing sustainable income and developing strong funding partnerships.
• Strong financial and strategic judgement, balancing long-term ambition with effective operational delivery.
• A commitment to the organisation's mission and the leadership qualities to inspire people, build confidence and deliver lasting impact.

Whilst an understanding of the organisation's mission is important, our client is first and foremost seeking an exceptional organisational leader. Applications are welcomed from candidates both within and beyond the modern slavery sector who can demonstrate the leadership capability to guide the organisation through its next chapter.

This is an opportunity to lead an organisation with a remarkable history, work alongside exceptional colleagues and partners, and help shape a future where everyone can live free from slavery.

To find out more about the role and how to apply, please view the appointment brief located below the advert on the Prospectus website.

Recruitment Timetable

Deadline for applications: Sunday 9th August
Prospectus interviews: Weeks commencing 17th August and 24th August
Engagement calls with the Interim CEO: 7th and 8th September
Board panel interviews (in person): Monday 14th September

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are expanding our team of IPS Employment Advisors in our IPS service in the London Borough of Tower Hamlets. You will be based in one of NHS mental health treatment teams in Bethnal Green, Isle of Dogs or Stepney and Wapping areas, working 35 hours per week. This IPS services at Working Well Trust has been awarded the IPS Grow quality mark and adheres to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment. 

Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.

What you’ll be doing

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.  

You will spend up to 65% of your week working in the community of Tower Hamlets to provide localised support to residents of the Borough.

You will also be working to contract targets whilst maintaining a high-quality service. 

What you’ll need

Experience in employment support is not essential. We are looking for someone who brings:

• A genuine desire to support people into meaningful employment.
• Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
• Confidence engaging with employers and promoting the benefits of our service.
• Good organisation skills and the ability to manage a caseload effectively.
• Beneficial (but not essential): experience working with people with mental health difficulties.
• Beneficial (but not essential): local knowledge/ experience of the Borough

What we offer

• £33,000 per year
• 30 days annual leave plus public holidays, (FTE)
• Employer pension contribution of 6%
• Supportive environment within a growing, dedicated team
• Meaningful, rewarding work supporting people into employment
• Expenses paid for mandatory travel during work hours.
• Flexible, paid Wellbeing Hour every fortnight (FTE) ​

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

• If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.

Working Well Trust is an equal opportunities employer and Confident about Disabilities.​

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. 

Start your application today and take the next step in a rewarding career. 

Closing date: Sunday 19th July 2026 (23:00). Please note, we may be actively interviewing during this time and may close the vacancy early.

First stage interviews (telephone): 22nd - 29th July 2026

Final Stage interviews: 3rd- 4th August in person in Bethnal Green.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Registered Care Home. 

Sounds great, what will I be doing?

We are looking for a compassionate and proactive Support Worker to join our team, supporting individuals with a range of complex health and support needs to live independently and achieve their personal goals. Working under the guidance of the Team Manager, you will manage a caseload of service users, providing person-centred care and support that promotes wellbeing, independence, and choice. You will assist with the development, implementation, and review of support plans, support service users to access educational, leisure, and health-related activities, and help them build on their strengths and aspirations. The role includes supporting with medication administration, encouraging service users to manage their own medication where appropriate, monitoring health, wellbeing, safety, and safeguarding concerns, and working closely with carers, colleagues, subcontractors, and external agencies to deliver high-quality support. You will also contribute to the smooth running of the service by assisting with housing management responsibilities, domestic tasks where required, and ensuring compliance with health and safety requirements, risk assessments, and Hestia's policies and procedures.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

We are looking for someone with a good understanding of mental health, including the signs, symptoms, and treatments associated with mental illness, and the ability to recognise when a service user's mental health may be deteriorating and take appropriate action. The successful candidate will have an awareness of health and safety responsibilities, a commitment to safeguarding, and a strong understanding of equality, diversity, and inclusion. You will be confident using IT systems, including Microsoft Word, Outlook, and electronic support planning and risk assessment systems, with good literacy and numeracy skills. This role requires a flexible and person-centred approach, including a willingness to support service users with daily living tasks such as cooking, cleaning, and personal care, while encouraging independence and helping individuals work towards their goals. You will be able to build positive relationships, work collaboratively with colleagues and partner agencies, and remain focused on delivering support that is tailored to the needs of each service user. Flexibility is essential, as the role involves working evenings, weekends, and sleep-in shifts on a rota basis, as well as travelling and working across Hestia services when required.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

FUNDRAISING DEVELOPMENT MANAGER

Looking for a fundraising role where your work genuinely changes lives?

Our client is a Christian charity supporting families and individuals through programmes focused on poverty relief, emotional wellbeing, education, community support and long-term life transformation. They are looking for a proactive, relationship-focused Development Manager to help grow and strengthen their fundraising across trusts, donors, events and community fundraising.

This is an exciting opportunity to join a growing charity making a real difference to families and local communities. Working closely with their Fundraising Director, you’ll play a key role in building meaningful supporter relationships, delivering engaging fundraising activity and helping develop sustainable income streams that allow the charity’s work to flourish.

This is far more than a desk-based fundraising role. They require someone who enjoys building connections, spotting opportunities, bringing ideas to life and getting involved in the practical delivery of fundraising activity.

Your work will include:

• Building and nurturing strong donor and supporter relationships
• Supporting trust and foundation applications and reporting
• Helping plan and deliver fundraising events and community initiatives
• Managing and maintaining fundraising data through Salesforce CRM
• Supporting the delivery of fundraising strategy across multiple income streams

We’re looking for someone who:

• Has experience in fundraising, donor engagement or community fundraising
• Is comfortable working independently and as part of a team
• Has experience using CRM systems (Salesforce desirable)
• Enjoys both strategic thinking and hands-on delivery
• Is a confident communicator and relationship builder
• Will respect the charity’s strong Christian ethos.

In return, you’ll join a supportive and collaborative team within a charity that is growing, ambitious and deeply rooted in community impact. You’ll have the opportunity to develop across different areas of fundraising and charity life while seeing the direct impact of your work on families and individuals who need support.

If you’re passionate about people, purpose and building relationships that make a difference — we’d love to hear from you.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Pool Worker to play a pivotal role in our Complex Needs Service in Royal Borough of Kensington and Chelsea.

Sounds great, what will I be doing?

The main purpose of this role is to provide good quality housing related day to day support to service users with a range of complex needs in line with client led actions identified in their support plans.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring excellent interpersonal and relationship management skills, with strong written and verbal communication. You will be a creative problem-solver, able to manage conflict and deliver multiple priorities to tight deadlines through effective organisation and planning. You will have experience engaging residents in co-produced activities and events, using a range of approaches to deliver person-centred support and promote independence. You will be confident motivating service users to achieve their goals, with a working knowledge of welfare benefits. Strong literacy and numeracy skills are essential, alongside a clear understanding of safeguarding and the ability to respond appropriately. Flexibility to travel and work across services when required is also important.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Join NAPA as Our Fundraising Officer

At NAPA, we're looking for an energetic, creative, and relationship-driven Fundraising Officer to help grow the resources that power our mission.

What You'll Do

• Develop and deliver innovative fundraising campaigns.
• Build and nurture relationships.
• Organise and support fundraising events and campaigns.
• Work closely with colleagues to share the impact of our work through engaging stories and communications.
• Help shape the future of our fundraising strategy.

We're Looking For Someone Who:

• Has experience in fundraising.
• Is an excellent communicator with outstanding people skills.
• Can inspire others to support a worthwhile cause.
• Is organised, proactive, and results-focused.
• Thrives in a collaborative environment and enjoys bringing fresh ideas to the table.
• Please note: this is a part time 18 month fixed term contract. 

Why Join NAPA?

• Be part of a passionate and supportive team.
• Make a tangible difference every day.
• Enjoy opportunities for professional growth and development.
• Help create sustainable change through innovative fundraising.
• If you're ready to use your talent, creativity, and ambition to make a lasting impact, we'd love to hear from you.

Apply today and help NAPA build a brighter future.

Senior Surveyor – Property Services

Location: Southgate, London
Salary: £58,000 – £65,000 + Benefits

We are looking for an experienced Senior Surveyor to join an established Property Services team, leading the delivery of high-quality responsive repairs across the housing portfolio.

This is an excellent opportunity for a technically strong surveyor with experience in social housing to play a key role in supporting a team of Surveyors, driving service improvements, resolving complex repair issues and ensuring residents receive an outstanding customer experience.

The Role

Reporting to the Regional Property Manager, you will provide technical leadership and support to the Responsive Repairs team, ensuring repairs are accurately diagnosed, delivered within agreed timescales and completed to a high standard.

You will work closely with internal teams, contractors and stakeholders to manage complex repair cases, disrepair matters and building defects while ensuring works are delivered safely, efficiently and within budget.

Key responsibilities include:

• Providing technical guidance to Surveyors on complex repairs, building defects and diagnostic solutions.

• Supporting and developing the Responsive Repairs team to deliver a consistent, customer-focused service.

• Managing contractor performance and building effective working relationships to improve service delivery and value for money.

• Monitoring Surveyor workloads, productivity and repair quality to ensure performance targets are achieved.

• Using the NHF Schedule of Rates (SOR), basket rates and technical knowledge to accurately scope and validate repairs.

• Assisting with complaint resolution, disrepair cases and complex building issues.

• Producing regular performance reports and identifying trends to drive continuous service improvement.

• Managing expenditure within agreed budgets and ensuring works are referred appropriately between responsive and planned maintenance teams.

• Promoting compliance with Health & Safety legislation, CDM Regulations and organisational policies.

• Participating in the Out of Hours rota when required.

About You

We're looking for someone who combines excellent technical knowledge with strong leadership and communication skills.

You will have:

• Proven experience managing or mentoring a surveying team within a responsive repairs or property maintenance environment.

• A strong background in diagnosing complex building defects and delivering responsive repairs within social housing.

• Experience using the NHF Schedule of Rates (SOR), basket rates and repair specifications.

• Sound knowledge of damp and mould diagnostics, building pathology and housing repairs.

• Experience managing contractors and driving high standards of quality, performance and customer service.

• Good understanding of HHSRS, CDM Regulations and Health & Safety legislation.

• Excellent organisational skills with the ability to manage competing priorities and make informed decisions.

• Strong communication skills, with the ability to explain technical issues clearly to residents and colleagues.

• RICS qualification (or working towards an equivalent professional qualification).

• A full UK driving licence and access to a vehicle insured for business use.

What You'll Bring

You'll be a proactive problem solver with a passion for delivering excellent customer outcomes. You'll enjoy working collaboratively, leading by example and using your technical expertise to improve services, support colleagues and help maintain safe, high-quality homes for our residents.

Successful applicants will be subject to a Basic DBS check.

Salary: £62,415 - £64,058 (if UK based) / Competitive Birches rated salary for the
local market if based outside of the UK
Location - London, United Kingdom or the following Start Network countries of operation: DRC · Pakistan · India · Somalia · · South Sudan · Philippines · Kenya · Bangladesh
Team - Communications
Line Manager - Director of Impact and Change
Line Reports - Manage the Communications team, including line management of, Communications Manager and Digital Communications Manager.
Hours - 35 hours per week
Contract - Permanent

ABOUT THE ROLE

The Head of Communications is a senior role responsible for shaping and delivering Start Network’s communications strategy—externally and internally—to strengthen organisational influence, impact and coherence across all audiences. The role provides leadership to a global hybrid and remote working communications team, including direct line management responsibilities.

The role is responsible for ensuring an integrated, audience-led approach to communications that effectively engages key stakeholders and advances organisational priorities. The role will also oversee the delivery of key publications and act as our brand champion, ensuring that our outputs, messaging and communications are consistently on-brand, clear, compelling and aligned with our values and strategic objectives.

As part of the Impact and Change Directorate, the role will work with colleagues across Policy, Advocacy and External Affairs, Evidence and Learning, and Systems Innovation and Change in positioning Start Network as a leading agent of change, translating evidence and learning into compelling communications that influence policy, practice and funding across the humanitarian system.

The role plays a critical part in strengthening Start Network’s profile, influence and thought leadership across the global humanitarian system.

WHAT IS START NETWORK?

Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.

Our current membership is made up of nearly 145 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.

OUR VALUES

WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.

WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it

WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.

WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.

WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.

WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.

OUR OFFER TO YOU

• Being a part of a network involved in bringing change to the humanitarian sector.
• Hybrid working with options to work from home and remotely to support your work/life balance
• Employee Assistance Programme through Smart Health (depends on the country based)
• Family friendly policies, e.g., flexible working, maternity policy, parental leave and more!
• 25 days’ holiday (if UK based) plus 2 company days over the End of Year period for all staff (depends on the country based)

INFORMATION FOR CANDIDATES

Our roles are open to discussion about flexible working. For part-time working and job-shares, please get in touch with us before putting in an application.

Start Network is committed to protecting people, particularly children, at-risk adults and affected populations from any harm. We are also committed to safeguarding staff from any forms of bullying, harassment, sexual harassment, discrimination, and abuse of power as outlined in the Dignity at Work policy. Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly encourage applications from disabled, BAME, LGBTQ+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Person Profile.

APPLICATION

Please contact the People and Culture Team if you have any questions or need support with your application. 

We use Recruitment+ IRIS Cascade as our online recruitment platform. Recruitment+ IRIS Cascade allows you to demonstrate your skills and abilities through blind-review by our team to reduce bias.

 Closing date: 26th July 2026

Date for 1st Interview: 18th August (Subject to change)

Date for 2nd Interview: 25th August (Subject to change)

We reserve the right to close this vacancy early if we receive a high number of applications and we may review candidates on an ongoing basis, so please apply early where possible to avoid disappointment.

Any offer of employment will be conditional subject to relevant checks. Please refer to our privacy candidate privacy notice regarding treatment of your data. Start Network also participates in the Inter Agency Misconduct Disclosure Scheme. The core of the scheme is that participating organisations share information about safeguarding-related misconduct (i.e., sexual exploitation, sexual abuse, or sexual harassment) that a candidate has been found to have committed during employment, or incidents under investigation when the candidate left employment. For more information regarding this scheme, please visit their website.

The Company

Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.

Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.

We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.

Title: CRM and Power Platform Developer

Hours: 35 hours per week

Contract: One-year fixed term

Location: Office, hybrid or remote (1 week induction in office)

Salary: £39,793 pro-rata

Accountable to: Head of IT (Operations)

Responsible for: No management responsibility

DBS Eligibility: Basic DBS check and Social Media/Adverse Media checks

Closing Date: 10th August 2026

About the role

Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.

What You’ll Do:

You’ll be part of a small, collaborative data team of three, working closely with our Head of IT & Data and colleagues across the organisation. This is a hands-on role where you’ll:

• Redevelop our CRM and introduce new features.
• Create intuitive tools like Power Apps to make life easier for users.
• Design workflows and automations that boost efficiency and improve data quality.
• Develop reporting tools that empower teams to use data effectively every day.

It’s a unique opportunity to combine technical development with strategic thinking—embedding data-driven practice across Thirtyone:eight.

Why You’ll Love Working Here:

• Purpose-driven work: Everything you do helps protect children and vulnerable adults.
• Flexible working options: Balance your life and work with hybrid arrangements.
• Professional growth: Opportunities to learn, innovate, and lead.
• Supportive culture: Join a friendly, collaborative team that values your ideas.

If you love solving problems, building tools that people actually enjoy using, and want your work to have a positive impact, we’d love to hear from you.

Main Responsibilities

• Enhance and support Thirtyone:eight’s Microsoft Dynamics CRM to meet business requirements, ensure reliability, performance, security and compliance with GDPR.
• Create Power Apps to support the ongoing requirements of the business
• Perform Unit Testing and end-to-end testing as appropriate 
• Liaise with end users for User Acceptance Testing and user-training
• Maintain clear and up to date documentation of system design, configuration, workflows, and user guides 

Specific Responsibilities

1. Work with the Senior Developer to support and enhance Thirtyone:eight’s Microsoft Dynamics CRM, ensuring it is secure, fit for purpose, and meets service and reporting needs.
2. Design and maintain Power Platform tools, including Power Apps and Power Automate, with user-friendly interfaces for efficient data entry and access.
3. Create and optimise workflows and automations to improve efficiency, strengthen data quality, and reduce manual processes.
4. Optimise the use of storage within Thirtyone:eight’s Dataverse environment.
5. Facilitate workshops, discussions, and user interviews to capture functional and non-functional requirements.
6. Translate business needs into clear, structured specifications and user stories.
7. Validate requirements with stakeholders to ensure shared understanding before development begins.
8. Identify opportunities for process improvement, automation, and data quality enhancement.
9. Collaborate with users and managers to translate requirements into practical, user-friendly solutions, supported by appropriate documentation.
10. Integrate Power Apps with other Microsoft services, such as SharePoint and Teams, and with third-party tools where applicable.
11. Develop and follow test plans to support reliable delivery of changes and enhancements.
12. Keep system documentation current, covering design, configuration, workflows, reporting structures, and user guidance.
13. Ensure all developments comply with GDPR, data protection, and security standards.

Person Specification

A) Essential Personal Characteristics and Qualities:

• Humility - Having a modest view of your own importance.
• Integrity - The quality of being honest and having strong moral principles.
• Openness - Acceptance of, or receptiveness to change or new ideas. 
• Collaborative - Involving two or more parties working together. 
• Solution-focused - Concentration in problem solving or dealing with a difficult situation.
• Learning - Knowledge acquired through study, experience, or being taught.
• Creative - Having good imagination, thinking differently, or having original ideas.
• Fair - Treating people equally without favouritism or discrimination. 
• Committed - Dedicated to a certain course, cause or policy.
• Passionate - Having or showing strong feelings or beliefs. 

B) Essential Experience:

Experience in application or systems development, with either direct Microsoft Dynamics/Power Platform experience or transferable experience that would support rapid cross-training, including:

• Developing, configuring, or supporting business applications using a modern programming language or low-code platform.
• Working with relational databases, data models, queries, reporting, dashboards or structured business data.
• Creating or working with APIs, integrations, connectors or data flows between systems.
• Gathering user requirements and translating them into practical technical specifications or solutions.
• Testing, documenting, deploying and supporting system changes or enhancements.

B) Desirable Experience:

• Direct experience with Microsoft Dynamics 365, Dataverse, Power Apps, or Power Automate.
• Experience with Power BI or other reporting tools.
• Experience working in a charity, membership, CRM, case management, or safeguarding-related environment.

d) Essential Abilities, Knowledge & Motivation:

The successful candidate will also be able to demonstrate:

• Strong technical aptitude and the ability to learn new systems, platforms and development approaches quickly.
• Practical problem-solving skills, with the ability to analyse issues and deliver workable, user-friendly solutions.
• Clear communication skills, including the ability to work effectively with both technical and non-technical stakeholders.
• Good attention to detail when working with data, configuration, testing and documentation.
• Awareness of data protection, information security and good practice when designing or supporting systems.
• A proactive and organised approach, with the ability to manage priorities and deliver work on time.
• Willingness to develop expertise in Microsoft Dynamics 365, Dataverse, Power Apps and Power Automate.
• A desire to “give back” by working for a non-profit and supporting Thirtyone:eight’s safeguarding mission.