Learning & Development Manager
Ref: 142
Salary: Circa £40k FTE
Location: Hybrid Working (Ipswich or Milton)
Working: 3 - 4 days per week
Job Type: Permanent

An exciting opportunity has arisen for an experienced Learning & Development Manager to join the People Team at EACH. This role offers flexibility to work from either our Ipswich or Cambridge (Milton) hospices as a hybrid worker.

East Anglia’s Children’s Hospices (EACH) supports families and cares for children and young people with life threatening conditions across Cambridgeshire, Essex, Norfolk and Suffolk. 

If you are a passionate, creative and experienced L&D manager who is interested in working within a very rewarding charity with flexibility for part time working (3-4 days per week) we’d love to hear from you.

The role reports to the People Director and you will be an integral part of the core management team for the People Team as well as managing a Learning Administrator.

This is a senior learning role, so you will need to have previous experience in managing all aspects of the learning cycle from needs analysis, to course design and delivery, to evaluation and review.  You should also ideally be able to demonstrate that you have solid experience of either leading a learning and development team or delivering an effective learning strategy directly or via partnering with external providers.

You’ll be an experienced, inspiring line manager, with strong coaching and facilitation skills, and used to managing multiple projects as well as proven ability to consult and influence a variety of stakeholders internally and externally, and to build credibility as a trusted learning partner.

Prior experience of developing early talent initiatives, competency development/career frameworks and mentoring programmes will be advantageous as would a recognised qualification in Learning and Development or relevant professional experience in a learning and development role.

What will I be responsible for?

• Implementing our learning and development strategy which supports our business objectives and fulfils all statutory requirements
• Formulating and overseeing the delivery of an annual learning & development plan, managing the budget and ensuring it offers a broad range of blended learning and development opportunities
• Conducting learning needs analysis and best practice research to enable the design and delivery of agreed development programmes which are aligned to meet both organisational and individual needs
• Developing a Team Leader learning path and Management Development programme enhancing the organisation’s people management skills and drive a high performing environment
• Building effective learning evaluation tools to assess impact on learning investments ensuring that evaluations are measure the wider business impact and quality of learning
• Partnering with the People Director to project manage the introduction of a Learning Management System
• Ensuring there are effective learning administration systems in place to deliver a positive learning experience for employees which will help develop a strong learning culture
• Leading on the management of our apprenticeship programme; utilising our levy effectively and develop the relevant support and review processes for apprentices and line managers.
• Develop a Nurse and Care entry/trainee scheme including a Nurse Associate Apprenticeship
• Working collaboratively with the HR team to contribute to employee engagement & retention and other key people programmes

At EACH, we value all our colleagues and offer a comprehensive range of benefits, including generous annual leave, free parking, flexible and hybrid working, pension package (including NHS pension if already contributing), holiday purchase scheme, Life Assurance and an Employee Assistance Programme and strong wellbeing support.

Working for a charity brings unique opportunities and a different working environment. We welcome potential applicants making contact to discuss this post and the benefits that come with working at EACH.

Deadline: 23:59 3rd January 2022

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position, please click the apply button to be directed to our website.

At EACH we are committed to promoting equality and respecting diversity.  We actively welcome applications from all sections of the community, from eligible candidates from BAME backgrounds.

EACH is proud to be Investors in People accredited.

No agencies please.

Selwyn College is recruiting for a full-time Kitchen Porter to join our busy Catering Department. 

Kitchen Porter
Salary: £19,305 per annum
Hours: 37.5 hours per week (exclusive of meal breaks)
Contract Type: Permanent, subject to six months’ probation

Operating the plate wash and post wash machines, the Kitchen Porter will also be responsible for keeping their work areas clean and tidy, and will have a pivotal role in maintaining the college’s 5* high Hygiene Certificate.

The Kitchen Porter will be working to high standards and will be able to achieve and maintain college hygiene standards. They will be part of a team supporting our Chefs and Front of House staff to produce excellent service to our students, Fellows, staff and conference guests alike. Applicants must be able to demonstrate that they have good organisational and time management skills to meet deadlines and a willingness to help others to provide excellent service at all times. If you have a positive ‘can do’ attitude and are the kind of person who jumps in to help to ensure service is never compromised, we would love to meet you.

There is the opportunity for salary progression through performance-based increments. In addition, the College offers excellent benefits including an occupational pension scheme and subsidised meals.

Selwyn College is home to students of all backgrounds from the UK and across the world. We are proud of our diversity. We are keen to receive applications from people who may be under-represented in our community.

Closing date: Noon Wednesday 5th January 2022
Interviews: Week commencing 10th January 2022

To Apply and for More Information:

If you would like to find out more about this position, please click the apply button to be directed to our website. 

No agencies please.

We have an opportunity for you to help us tell our story to our members and supporters through our award winning magazine and other print and digital channels. Our magazine goes to 20,000 households in our region and is a key outlet for us to keep our members updated on our conservation and community engagement work and inspire them to be a part of the fight to stop nature’s decline. We also publish guides and leaflets on our events, activities and reserves as well as communicating to a wide range of audiences online. Project management is a key skill for this role, and a good eye for design is also important.

We’re looking for someone to cover this role for a year as a maternity cover placement. This will provide valuable experience within the Wildlife Trusts movement. With 46 other Trusts around the UK there are lots of opportunities for progression.

We are flexible when it comes to working hours and working from home, however some travel to our Cambourne office will be needed.

We are looking for two confident, reliable people  to support hospital staff and other health or social care professionals to provide wrap around, holistic support that will enable clients to be discharged from hospital feeling supported and empowered. The postholder will work from both Addenbrookes and Hinchingbrooke hospitals and across Cambridgeshire. You will be able to identify what needs to be put into place to avoid a readmission or future admission to hospital, within the context of promoting wellbeing, happiness, independence, and confidence. Care Network does not provide personal care.

Application by CV and covering letter in which you address all the points in the person specification,  if these points are not covered your application may not be considered.

This post is full time (37h/week, Monday to Friday 9-5) for a 6 month period.

Senior Data Support Engineer
Reference: NOV20212002
Location: Flexible in UK and Sandy, Bedfordshire
Salary: £25,280 - £28,045 per annum
Benefits: Pension, Life Assurance and Annual Leave

The RSPB are working hard to Save Nature. A critical part of this is fundraising and engaging our supporters. The Supporter Data Delivery team plays a critical role in this, and we are looking to recruit an experienced data processing specialist to join our team. This role will support the Data Delivery Manager by ensuring that the Supporter System and its associated systems (Filetrain, Tardis, RMJ etc) are fully operational on a day-to-day basis. The role will include performance monitoring, live support, testing and documentation, as well as working on data corrections and updating stored procedures. The role will provide an escalation point for any technical support issues within the wider Digital Business Data team. As a senior level data support engineer you will have a positive, dynamic attitude to problem solving and a focus on root cause analysis and resolution, fixing not just the symptom of a problem but challenging the cause and continuously looking to implement improvements to existing processes and tools.

This is a role that requires a high level of attention to detail and organisational skills to ensure that the database and its associated systems are fully monitored on a day-to-day basis, balancing live operational support with continual improvement. It is a critical support function and a vital link between the development, service and operations teams on a day-to-day basis. You will be a strong communicator, liaising with colleagues in the Digital Business Data & Technology Services teams to maintain service availability, and support the implementation of solutions into the live environment, following the appropriate change management processes, to ensure a smooth and effective transition into live operation. You will be responsible for automated job scheduling and processing of critical financial tasks including the monthly direct debit and Gift aid claims, implementing, and supporting the import of fundraising data and ensuring all daily supporter system related processing tasks are carried out accurately & efficiently. You will also be responsible for documentation of processes around the import, integrity and output of data and maintaining the standard operating procedures of the Data Delivery team.

Skills, knowledge and experience:

Essential:

• Basic understanding of relevant legal requirements, in terms of data protection, HMRC, Gift Aid regulation, Direct Debit and PCI compliance ideally from a charity perspective.
• Technical knowledge and experience in relevant discipline/specialism. Experience of working with Advanced Business Solutions Care NG CRM or equivalent CRM solution.
• Detailed knowledge of relevant systems, equipment, processes, and procedures including software packages such as RMJ, FileTrain and SharePoint online.
• Experience of relational database development tools such as e.g. Microsoft SQL Server and job management and scheduling software packages. A basic level of understanding SQL database schema, connections, and experience in SQL query writing
• Initiative and judgement to resolve problems independently.
• Proficient user of MS software packages.
• Basic analytical and problem-solving capability.

Desirable:

• Ability to communicate clearly verbally and in writing to ensure effective reporting and customer service.
• Ability to plan or schedule own work days, and to respond to changing pressures or requirements.
• Effective interpersonal and communication skills.
• Experience of working independently and resolving unforeseen issues and challenges.
• Experience of and ability to understand and interpret the requirements of staff and volunteers.

This is a Permanent, Full-Time role for 37.5 hours per week. This role can be conducted remotely and is flexible throughout the UK, however quarterly attendance at our HQ in Sandy, Bedfordshire will be necessary.

Closing Date: Thursday 16th December 2021
We are looking to conduct interviews for this position from 21st December but will look to Interview as and when suitable applicants present also.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

To Apply and for more information:

If you would like to find out more about this position and to apply, please click the button to be directed to our website.

No agencies please.

Selwyn College is recruiting for a College Nurse and Welfare Officer to provide confidential advice on all aspects of physical and mental health and wellbeing related issues for the welfare of the college community of students, Fellows and staff.  The post-holder will take a proactive approach to support the health and wellbeing of the college community.

College Nurse and Welfare Officer
Salary: Competitive salary commensurate with experience
Hours: 37.5 hours per week (exclusive of meal breaks)
Contract Type: Permanent, subject to six months’ probation

Applicants should be able to demonstrate experience of advising and assisting people with a range of physical and psychological issues. Ideally the post-holder will be dual registered as a Registered General Nurse (RCN) and a Registered specialist Mental Health Nurse. To be successful in the role, the ability to work independently with confidence and make appropriate decisions is essential, as is the ability to communicate effectively and develop constructive working relationships with the Senior Tutor, students, Fellows, staff, and local healthcare professionals and providers.

There is the opportunity for salary progression through performance-based increments. In addition, the College offers excellent benefits including a generous occupational pension scheme and a free meal on duty. Staff are also entitled to free use of the College gym and on-site parking.

Closing date: Noon Monday 10 January 2022
Interviews: Week commencing 17 January 2022

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the button to be directed to our website to download the further particulars and application form.

Selwyn College is home to students of all backgrounds from the UK and across the world. We are proud of our diversity. We are keen to receive applications from people who may be under-represented in our community.

No agencies please.

We are looking for an articulate, proactive and people-orientated person to join our highly successful Philanthropy team. The ideal candidate will have strong relationship management skills, a high degree of emotional intelligence, and will be an ambitious self-starter. We are seeking someone who understands the importance of investing in dementia research and can convey that with passion to our supporters. In return, we can offer an exciting, supportive working environment and the opportunity to join a small major gifts team that punches well above its weight.

This is a full-time role, however, part-time hours of 28 hours per week would be considered for the right candidate.

The main tasks of the role are:

• To build relationships with current and prospective major donors and charitable trusts, providing them with opportunities to engage with ARUK, and encouraging them to invest in our research.
• To think ambitiously and creatively in producing compelling and persuasive written communications for major donors and charitable trusts, such as letters, proposals, applications and progress reports.
• To discuss the work of ARUK with major donors and trust representatives at one-to-one meetings, on the telephone and at events.
• To provide an exceptional level of stewardship to donors, ensuring they are thanked and updated and that their relationship with ARUK grows in depth and value.
• To work with the leadership team and senior volunteers, preparing briefings and ensuring they have everything they need to go out and ask for support.
• To ensure supporter and event records are kept up-to-date through daily use of Raiser’s Edge.

Essential skills and experience:

• Minimum of three years’ experience gained either working within major gifts fundraising, or in a client relationship management role
• Demonstrable experience of building relationships/ influencing through face-to-face contact
• Demonstrable experience of working effectively without close supervision
• Ability to communicate with, and enthuse, a wide variety of people in a compelling, professional manner
• Ability to write persuasively and with a high degree of accuracy for a range of audiences
• High level of emotional intelligence
• Exceptional listening skills
• Diplomatic and discreet

Location: Flexible with regular travel to our offices at Granta Park, near Cambridge. Regular travel, mostly to London, will be necessary.

Salary: Circa £31,000 per annum, plus excellent benefits

Please download the Vacancy Pack for more details.

Please note that the official job title for the successful candidate will be Major Giving Officer. 

In order to be considered, please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies Page. You will be able to attach a CV and covering letter to your application, track your application and view other vacancies that may be of interest.

To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website.

Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

A vacancy has arisen for a Public Affairs Manager to join our dynamic and well-respected team. We work to support and influence the policy environment to ensure that scientists can undertake research to better understand the diseases that cause dementia and to discover life changing treatments. We are also working to prepare health systems to be ready for future dementia treatments.

Policy and Public Affairs is a creative and ambitious team, and the post holder will have opportunities to take initiative and work on projects that take the charity in new directions in order to maximise our external impact. The postholder will report to, and work closely with, the Head of Policy (Access and Innovation) as well as the wider Policy and Public Affairs teams. The role may include work in London and elsewhere in the UK.

You will be part of an organisation that has been recognised nationally as an outstanding place to work. In 2021, we were listed 69th in the prestigious 100 Large Best Companies to Work For.  We were also awarded a 2-star accreditation by Best Companies, recognising outstanding levels of workplace engagement and were listed in the 75 Best Companies to Work for in the East of England and the Charity’s 30 Best Companies to Work For. 

Main tasks of role: 

• Implement and further develop ARUK’s external affairs strategy, working with policy colleagues to ensure an aligned public affairs function that delivers on our influencing goals.
• Supervise a programme of parliamentary engagement for the organisation.
• Ensure ARUK has a meaningful role in shaping future legislation on dementia, healthcare and scientific research.
• Lead responses and briefings on key legislation and guidance, including proposed drafting amendments where appropriate.
• Grow digital campaigns and public affairs opportunities, building our reach and engagement with key audiences, working closely with the ARUK communications team to ensure we are using a range of channels.
• Manage and grow a supporter-based campaigning network, online and offline, to advocate on behalf of ARUK, including the involvement of people affected by dementia and a clear strategy for how this will be utilised in our public affairs work.
• Work with team to develop and implement PA products, processes and ways of working to maximise impact and efficiency.
• Play a key role in developing ARUK's influencing stakeholder contact programme and identifying opportunities and strategies to improve engagement.
• Build effective personal relationships with other organisations, parliamentarians and their offices across both Houses and relevant Government departments.
• Oversee the work of, contribute to the development and line manage the Senior Public Affairs Officer.

We are looking for:

• A passionate, proactive and curious public affairs professional.
• Outgoing, enthusiastic and able to remain calm under pressure.
• Strategic thinker with a focus on impact.
• Expert understanding of government, parliament and the wider political environment
• The ability to build constructive relationships with stakeholders across multiple organisations, especially within a biomedical research or healthcare setting. 
• Strong communication skills, both written and verbal with an ability to modify communication style for different audiences to maximise impact.
• Experience of line management.
• An adaptable approach that enables us to make the most of opportunities.

Location: Flexible with visits to our offices at Granta Park, near Cambridge and London.

Salary: Circa £42,000 per annum, plus benefits

Please download Vacancy Pack for more information.

The closing date for applications is 5 December 2021. We would encourage applicants to submit their application at the earliest opportunity as interviews and the closing date may be brought forward at any time. Should we wish to contact you to arrange an earlier interview this will be arranged based on the availability of the candidate and the panel. Please indicate in your cover letter if you are unable to attend on a certain date.

In order to be considered, please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies Page. You will be able to attach a CV and covering letter to your application, track your application and view other vacancies that may be of interest.

To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website.

Supporter Advisor – Membership
Reference: NOV20219429
Location: Sandy, Bedfordshire
Salary: £18,250 - £20,246 per annum
Benefits: Pension, Life Assurance, 26 days Annual Leave
Contract: Permanent, Full-Time

Do you love nature? Do you enjoy engaging with the public? Are you looking for a role where you can utilise your customer service skills to have inspiring conversations and talk about the great work the RSPB is doing to save nature? If so, we’d love to hear from you!

The RSPB Supporter Services team is a dedicated supporter facing team, working continuously to meet the needs of 1.2 million RSPB members, supporters, and the public; dealing with up to a quarter of a million questions, and actions each year through various contact channels including phone, email and increasingly through social media.

What's the role about?

We are seeking to recruit an experienced and enthusiastic Supporter Advisor to join our fantastic team at RSPB HQ in Sandy.

This role plays an essential part in generating and retaining ongoing support for the RSPB, so that we can continue to carry out our vital conservation work. We need someone who understands the importance of customer care and can provide an excellent level of customer service, even under pressure. You need to be an excellent communicator, both written and verbal, be able to work well as part of a team and thrive working in a dynamic, high profile environment.

This is a great opportunity for someone with a proven track record of providing excellent customer service, with an interest in conservation and nature, to develop their administrative and customer service skills with the UK’s largest nature conservation charity.

What we need from you:

Supporter Advisors (Membership) provide consistent and enthusiastic front-line support, pertinent information, complaint resolution and advice to existing and prospective supporters, addressing potentially sensitive issues, managing reputational risk, and enhancing the Supporter Experience by developing conversations to acquire, retain, cross –sell and promote both financial and non-financial support for the RSPB's ongoing work to save nature.

The successful applicant may also be expected to work flexibly to provide ad hoc support to the Wildlife Enquiries team during times of high demand.

Essential knowledge, skills and experience:

• RSPBs mission and its various products and memberships.
• Knowledge of GDPR and Gift Aid and the associated business rules.
• Experience in working within a dynamic, customer facing and high-profile environment.
• Experience of Complaint handling and customer care: Able to develop positive relationships with Supporters including those providing negative feedback.
• Excellent verbal and written communication skills.
• Experience of MS Office packages and Supporter Databases.

Desirable qualifications, knowledge, skills and experience:

• Previous experience in a customer service role in the charity or conservation sector
• Is self-motivated and able to take the initiative.
• Experience / capable of cross selling and up selling to customers.
• Able to manage own workload with high degrees of flexibility to match customer demand.
• Strong organisational skills and attention to detail.
• Excellent time management, planning, effectiveness, and productivity.
• Able to work quickly and under pressure during supporter phone calls with complex databases, systems, financial software, and online portals.
• Empathy in communications with recently bereaved supporters and In Memoriam support
• Knowledge of UK Birds and other wildlife

This is a permanent, full-time vacancy.

Closing Date: Sunday 19th December 2021
We are looking to conduct interviews for this position from mid-January 2022.

Please note that we are actively recruiting for this position, and reserve the right to close this vacancy once sufficient applications have been received.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

To Apply and for more information:

If you would like to find out more about this position and to apply, please click the button to be directed to our website.

No agencies please.

This is an exciting and challenging role for a Finance professional interested in a career in the international development sector. CBM places an emphasis on professional development and training for its employees.

Key responsibilities

1. To assist in the on-going development of a financial management assurance framework within CBMUK’s risk management strategy. 

2. To lead in the preparation of periodic financial reports to donors and improve accountability and donor compliance.

3. To support final stages of the programme transition to CBM Global federation with focus on contractual compliance and the improvement and development of administrative and financial systems.

4. To contribute to financial planning and budgeting processes, deployment of funds to projects and preparation of new budgets and project applications.

5. To contribute to organisational wide strengthening of due diligence processes across CBMUK supported projects.

Please download a recruitment pack for full details.

To provide quality support and services for the frontline disability inclusion work of the CBM UK Programme Development Department. Particular objectives include supporting programmes systems and processes (financial, data and knowledge management), supporting funding proposals and providing general administrative support to the Programme Team.

Key objective

• Be working to clear and agreed objectives and plans
• Have a good understanding of CBM UK programme systems and procedures, and how these contribute to CBM UK’s organisational strategy as well as its accountability to donors
• Acquire close familiarity with CBM internal systems and Standard Operating Procedures (SOPs), including planning and reporting formats and ‘Global Online‘ management system
• Have built up strong, mutually accountable, relationships within the Programme Development Team and with other internal stakeholders and within the CBM federation
• Be providing timely, clear and accurate support and services to colleagues, particularly the Programme Department Director and Heads.

The Programme Support Officer role (PSO) is an excellent ‘entry level’ role that will ensure quality support for the smooth running of the project and financial management systems and programme funding initiatives to help realise quality programmes for CBM UK.

Please download a recruitment pack for full details.

Purpose

The Programme Funding Manager will secure funding from institutional donors for CBM UK and our implementing partners, to resource strategic programme developments in global disability inclusion. This will include relationship building with donors and consortium partners; coordination and support of proposal development; and active contribution to ensuring donor compliance and due diligence.

Key objective

Contribute to securing new institutional funding commitments which fit with CBM UK’s strategic priorities.

Key responsibilities

1. External Relations (20%)​

2. Proposal Development (60%)​

3. Donor Compliance (10%)

4. Internal Relations and Management (10%)

Please download a recruitment pack for full details.

Centre 33 is an ambitious and growing charity based across Cambridgeshire. We offer a range of high quality services to young people aged up to 25, including information and support on a “drop in” basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers.

We are looking to recruit an efficient, friendly and enthusiastic Administrator to support our Someone to Talk to team.

Your principal responsibility is to handle and respond to all incoming communication and enquiries from young people, families and professionals seeking support via our frontline phone, email, text and Whatsapp streams.

This role will also provide comprehensive administrative support for the Service Team providing the ongoing support to young people. These administrative duties will include, but are not limited to, assisting with, planning and coordinating meetings, creating monthly reports from our internal database and various other general administrative duties.

You will be pro-active and thorough in your approach, identifying and managing priorities for the team and will have the ability to communicate key messages and tasks confidently. You will provide a friendly and professional response to enquiries from young people who are often reaching out for support for the first time.

You will be privy to sensitive information and a commitment to confidentiality and discretion is vital. You will have excellent written and verbal communication skills and will have no problem in multi-tasking or planning and prioritising your workload. You will be organised and efficient with a positive, can-do attitude and the ability to work well within a team.

A commitment to the values of Centre 33 is essential.