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Barnardo's Virtual Family Space Cymru is committed to empowering Parents and Carers with a variety of virtual resources, workshops, and parenting programmes to support their parenting journey. As we expand our service reach into Wales, we are seeking experienced Welsh speaking facilitators to join our team.
Role Overview:
This is a Welsh language essential Project Worker role. The role will include the option for evening and weekend sessions. This role is Hybrid working but mostly from home with expectations to attend some face-to-face meetings and training. Your base for expenses purposes will be the service closest to your home.
This is an evolving role and one of the responsibilities will be to provide a variety of both one to one support sessions to carers and group workshops for parents of children, such as Sleep and Toddler Talk, along with parenting programmes such as The Cygnet programme, or similar. The role will also involve some signposting for parents and carers following completion of a ‘brief assessment' to ensure the right advice and signposting takes place. This role fundamentally will be able to support our parents with any concerns they may have regarding our support offer.
Key Responsibilities:
Requirements:
Application Process:
In your application, please refer to your skills, knowledge, and experience in relation to the Person Specification, Job Description, and Additional Information document provided. Highlight your experience in delivering services, detailing any relevant examples. Also, please specify the number of hours per week you are available.
Additional Information:
We are keen to engage with applicants, offering Welsh-language sessions. If you have the expertise and want to be part of a new team with ambitious goals, please apply.
Barnardo's is an inclusive organisation that values diversity and is committed to equality. Apply today to make a meaningful impact on the lives of families and young people.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
The client requests no contact from agencies or media sales.
The Data, Evaluation and Learning team enables Impact on Urban Health to embed learning at the heart of its work, ensuring evidence is used to drive impact in Lambeth and Southwark and to advance understanding of urban health.
The Head of Data & Evaluation leads Impact on Urban Health’s approach to data, research, and evaluation, ensuring high-quality, equitable evidence informs what we fund, how we work, and how we understand impact. The role leads a specialist team, sets standards, and oversees the organisation’s core evidence base, helping ensure Impact on Urban Health is a credible and trusted source of insight on urban health.
The postholder will also provide expert input to other parts of the Foundation where relevant.
Key responsibilities:
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider
tasks that are commensurate with the level of your role.
Skills, abilities, and attributes:
Knowledge, experience, and qualifications:
Benefits:
The client requests no contact from agencies or media sales.
The Data, Evaluation and Learning team enables Impact on Urban Health to embed learning at the heart of its work, ensuring evidence is used to drive impact in Lambeth and Southwark and to advance our understanding of urban health.
The Head of Learning leads Impact on Urban Health’s approach to turning evidence into organisational insight, learning and influence. The role is responsible for building the systems, practices and products that help us synthesise what we are learning from programmes, innovation, place-based work, evaluation, research, lived experience and external evidence, and use that learning to shape strategy, funding, delivery and external influence. Working closely with the Head of Data and Evaluation, the role ensures evidence is not only generated to a high standard, but actively interpreted, shared and applied. In doing so, the role contributes to Impact on Urban Health’s reputation as a credible and trusted voice on urban health and health equity.
This role will provide senior leadership for how IoUH learns from its work, makes sense of evidence, and turns insight into action. The postholder will be expected to bring structure, judgement and momentum to a developing function, helping the organisation move from generating evidence to using it consistently and well.
The postholder will also provide expert input to other parts of the Foundation where relevant.
Job Responsibilities
Impact on Urban Health
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Person Specification
Skills, abilities, and attributes:
Knowledge, experience, and qualifications:
Essential
Desirable
Benefits:
The client requests no contact from agencies or media sales.
Are you a forward-thinking finance leader who thrives on building a high-performing team and delivering a highly efficient and dependable finance function?
Wycliffe Bible Translators is one of the most exciting Christian charities to work for. We are a dynamic organisation with a big vision – a world where everyone can know Jesus through the Bible.
As our Assistant Director of Finance, you will hold direct operational accountability for our processes and outputs, serving as a vital steward of the resources that support our global mission. We are looking for a relational, rigorous accountant eager to serve as a key deputy and strategic partner. You will own the integrity of our financial engine, but you will use a business-partnering approach to work alongside our departments to best serve the organisation.
Key responsibilities:
Benefits include:
It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.
A world where everyone can know Jesus through the Bible
The client requests no contact from agencies or media sales.
About The Refugee Council
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
We have offices across the UK where our Services teams provide support to refugees at the local level.
Inclusion and Accessibility
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Our Values
Our values underpin everything we do:
About the Role
The Senior Trust Officer is responsible for securing and managing significant income from charitable trusts and corporate partners to sustain and grow the Refugee Council’s services and advocacy work with and for refugees and people seeking asylum. Managing a portfolio of high-value trust and corporate partner relationships (independently up to £250,000 and supporting the wider philanthropy team for applications over £250,000), the role prepares compelling applications, pitches and reports, cultivates long-term partnerships, and ensures timely stewardship that reflects the organisation's impact and values.
Working closely with colleagues across Services, Finance, and Business Development, you will develop strong cases for support and new funding projects, aligning donor interests with organisational priorities and future service design. By combining excellent relationship management, persuasive writing, and sound judgement, the Senior Trust Officer ensures that trust and corporate fundraising contributes effectively to organisational sustainability while upholding the Refugee Council’s mission of dignity, compassion, and fairness for refugees and people seeking asylum.
Staff Benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
Let’s work together to improve the lives of refugees in the UK – apply on our website today.
Closing date: 15 July 2026.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Vacancy
Are you passionate about supporting people to live independently and achieve their goals? If so, this rewarding opportunity at Peabody could be the perfect fit for you.
As a Mental Health Support Worker, you’ll work within our HPFT-funded services in Hertfordshire, supporting adults with lived experience of mental health challenges. You’ll help individuals build stability, develop independent living skills, and move forward in their recovery journey through a person-centred and trauma-informed approach. Working across our services in Welwyn Garden City and Cheshunt, you’ll play a vital role in empowering customers to overcome barriers, improve their wellbeing, and achieve greater independence.
What you’ll do
What you’ll need
You’re a compassionate and resilient individual who is passionate about making a positive difference in people’s lives. You’re able to build strong, trusting relationships and support customers with empathy while maintaining professional boundaries. You’re also organised, adaptable, and confident working both independently and as part of a team in a dynamic environment.
You will also have:
Please note this role will require an Enhanced DBS check as well as participation in an on-call rota.
Why join us
At Peabody, our values guide everything we do - Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
What you’ll get in return
Please read before applying
This role will require an Enhanced DBS check as well as participation in an on-call rota.
As an employer, Peabody does not provide sponsorship as a licenced UK employer.
Closing date: 14th July 2026
Interviews will be taking place in person on the 23rd and 24th July at our Cheshunt location.
Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
This is an exciting opportunity to join our team as Senior Advice Session Supervisor. You will lead a team of staff and volunteers in providing high quality information and advice services across our two main offices in Peckham and Walworth by face to face, telephone and digital access channels.
The role includes:
To be successful in this role you will need:
Closing date: 9am Tuesday 4th August 2026
Interviews: Friday 7th August 2026
The Handyperson Job booker is a pivotal and busy role in the team receiving incoming referrals from a range of sources and scheduling these daily tasks to team members according to the needs of the service. We receive referrals from our four Hospital to Home services across East London (Hackney, Tower Hamlets, Newham, Waltham Forest), as well as self-referrals for smaller jobs for from Tower Hamlets residents.
We also deliver projects in Havering in partnership with Age UK Redbridge, Barking and Havering, currently these are:
Energy Doctors: delivering advice and installing small items to reduce energy usage and improve heating and wellbeing in the property.
Ageing Well: installing grab rails and stair rails referred by NHS and Havering voluntary sector partners.
Within the next 12 months, we will also be introducing a paid-for handyperson service which be available across our 3 core boroughs and the scheduling of work coordinated by this post.
The client requests no contact from agencies or media sales.
With Salesforce, Microsoft O365, and Power BI as our primary business systems, this role helps to refine and enhance our ways of working, while gaining exposure to system development across a broad range of platforms.
Working in close partnership with the Change Manager, the Business Analyst acts as a key interface between the Foundation’s business functions – including Impact on Urban Health, Charities, People & Culture, and Endowment – and the technical specialists within the Technology team.
The Business Analyst is fundamental to ensuring that colleagues across the organisation are equipped with the systems, processes, and information they require to deliver high quality, impactful work.
Strategic Alignment
• Recommend and champion improvements to the Foundation’s ways of working to ensure alignment with the Digital Transformation Strategy.
Business Analysis
• Analyse business processes to understand current workflows and identify opportunities to improve efficiency, effectiveness, and user experience.
Requirements Gathering & Documentation
• Facilitate workshops, interviews, and discovery sessions to gather requirements.
• Produce clear documentation including user stories, acceptance criteria, process maps, and functional specifications.
Data Analysis
• Interpret organisational data to identify trends, issues and opportunities.
• Support evidence-based decision making across teams.
Project Delivery & Project Management
• Lead project delivery using agile methodologies where appropriate.
• Manage delivery against agreed plans and report progress to internal and external stakeholders.
• Identify and manage project risks, issues, and dependencies.
Process Design & Support
• Work closely with users to design new processes and optimise existing ones.
• Support teams to ensure processes are followed effectively and in line with governance requirements.
• Collaborate with People & Culture to develop training and induction materials that support effective system and process use.
Stakeholder Engagement
• Build strong working relationships across the Foundation.
• Manage expectations and priorities across technical and non-technical groups.
Business Partnering
• Work collaboratively with the Technology team to identify patterns, cross-organisational opportunities, and recurring issues.
• Support technical colleagues in responding to end user support requests.
Testing & Quality Assurance
• Ensure all developments are thoroughly tested and meet user expectations.
• Contribute to consistent standards in terminology, templates, and record management.
Product Backlog Management
• Manage the product backlog in partnership with product owners and the Salesforce administration team, ensuring prioritisation aligns with business needs.
• Maintain accurate and up-to-date process documentation, standard operating procedures, and knowledge base materials.
Documentation & Knowledge Management
• Maintain accurate and up-to-date process documentation, standard operating procedures, and knowledge base materials.
Governance & Compliance
• Ensure system and process designs comply with internal governance frameworks, audit requirements and data protection regulations.
Business As Usual Activities
• Support day-to-day system operations, including responding to support requests, performing minor configuration changes, and delivering training.
• Carry out any additional ad hoc tasks required to support the Technology team.
Ways of Working
• Lead and contribute to continuous improvement initiatives, enhancing the Technology team’s internal ways of working.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role
Skills, abilities, and attributes:
• Self-starter – adaptable, proactive, works with integrity, and exhibits our enterprising, collaborative, delivery-minded and inclusive cultural and behavioural values.
• Excellent interpersonal skills – able to liaise with both internal and external teams confidently and effectively.
• Excellent written and oral communication.
• Imaginative and innovative – able to look at problems from different angles and develop alternative solutions.
• Logical and methodical – able to plan and document complex workflows and processes that can accommodate all possible outcomes.
• Great planning and organisational skills – able to work to multiple prioritised tasks, targets, and deadlines.
• Passion for quality and accuracy.
• Committed to continuous improvement.
• Enterprising – looks at things from different angles and is open to new ideas and perspectives.
• Collaborative – contributes to collective effort and gives time and attention to people and ideas.
• Delivery-minded – is accountable for results and willing to get stuck in and work at pace.
Knowledge, experience, and qualifications:
• Business analysis, process design and documentation experience (essential)
• Experience of running requirement gathering workshops (essential)
• Cross-team collaboration (essential)
• Experience in delivering transformative projects (essential)
• Delivery of group and individual training (essential)
• Agile methodology (essential)
• Experience of leading and facilitating meetings and workshops, using a range of recognised techniques to elicit requirements, gather feedback, present findings and provide well-reasoned recommendations to inform delivery decisions.
• Project management (desirable)
Benefts:
The client requests no contact from agencies or media sales.
Join a growing Therapeutic service supporting children, young people and families.
Link Adoption & Family Support Service provides therapeutic support services for children, young people, and families across the UK. Much of our work is focused within adoption services, supporting adoptive families, children, and young people who have been adopted. We also provide therapeutic services to Special Guardians, kinship carers, and foster carers.
More recently, we have expanded our provision to support wider communities through partnerships with Barnardo's projects, health authorities, charities and voluntary sector organisations. Services are delivered both face-to-face and virtually across the UK.
We are seeking an experienced and passionate Therapeutic Social Worker to join our dynamic therapeutic services team.
This is an exciting opportunity for a qualified Social Worker to play a key role in coordinating therapeutic interventions that make a meaningful difference to the lives of children and families.
Working within a trauma-informed and attachment-focused service, you will manage referrals from initial enquiry through to case closure, ensuring children and families receive timely, appropriate support. You will work collaboratively with therapists, commissioners, local authorities, and families to coordinate high-quality therapeutic interventions and help achieve positive outcomes.
The successful candidate will:
This is a hybrid role, primarily home-based with occasional travel for training, team meetings and service-related activities. The successful candidate will become an integral member of our multi-disciplinary team, working collaboratively to deliver high-quality therapeutic services to children, young people and families.
About You
We are looking for someone who has:
If you are passionate about therapeutic social work and want to work in a role that combines safeguarding, relationship-building, service development, and therapeutic coordination, we'd love to hear from you.
Additional Information
You must demonstrate within your application how you currently use, or have previously used, the skills outlined above and within the Job Description and Person Specification. This may be through employment or other relevant experience. Applications should demonstrate an understanding of the context and demands of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SCHEME MANAGER
Are you looking for a varied, people-focused property role?
Do you want to make a real difference to a resident community?
The Trust Partnership provides management services to almshouse charities, supporting residents and ensuring high-quality property and community management. They are now seeking a dedicated and proactive Scheme Manager to oversee the day-to-day operations of a site in Southwark.
This is an excellent opportunity for someone who enjoys a hands-on, people-focused role combining property management with community support.
About you:
About the role:
This is a varied and rewarding role where you will be responsible for ensuring the smooth running of the site, maintaining high standards of property care, and supporting resident wellbeing.
This role is subject to a DBS check.
If you feel you have the skills and experience to be successful in this role then please submit your CV and a supporting statement via the Charisma Charity Recruitment website.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Please see the JD and PS for full details. For an informal and confidential discussion about the role, please contact Sandra Smith, Senior Consultant at Charisma Charity Recruitment.
Applications are being reviewed on receipt and interviews will be conducted on a rolling basis, so please apply without delay to avoid disappointment.
The Trust Partnership manages charitable trusts, foundations and almshouse charities with its unique resources, helping them to be more effective



Interviews to be held early August
Do you have experience partnering with senior leaders to deliver people-focused solutions that support organisational success? Are you passionate about helping teams navigate change, build capability and create inclusive, high-performing cultures? Then join Shelter as an HR Business Partner and play a key role in helping us deliver our mission to defend the right to a safe home. If this sounds like you, please get in touch, expect robust interview questions as we want the best HR partnering for our charity and the most competent ER knowledge. In return will offer a supportive team environment, working from home, competitive salary and very generous staff benefits.
About the role
As part of Shelter’s HR Business Partnering team, you will work closely with directorate leadership teams to understand business priorities and translate these into effective people plans that support organisational objectives. You will provide strategic HR advice and coaching, lead on organisational change initiatives, and ensure people considerations are embedded into decision-making across your client areas.
You will build strong and influential relationships with leaders, helping them develop capability, manage performance, navigate employee relations matters and create positive workplace cultures. Working collaboratively with colleagues across the wider People Directorate, you will support the delivery of organisational development initiatives, workforce planning and cultural change programmes that enable Shelter to achieve its strategic ambitions.
Role specifics
As our HR Business Partner, you will be an experienced HR professional with strong business partnering and employee relations expertise. You will have a proven ability to work with senior stakeholders, providing both support and constructive challenge to help drive business performance and people outcomes. You will be confident leading on organisational change projects, interpreting employment legislation and applying HR best practice in a complex and geographically dispersed organisation.
You’ll act as the HR lead on change initiatives and transformational programmes, ensuring change is delivered effectively and with consideration for colleagues impacted. You’ll use HR data and insights to support decision-making, help leadership teams identify workforce priorities and champion a high-performance culture across your directorates.
You will also work closely with Trade Union representatives and internal stakeholders, supporting positive employee relations and helping ensure that organisational policies and practices are applied fairly, consistently and in line with Shelter’s values.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (+ bank holidays), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The HR Business Partnering Team provides the strategic lead on people management and organisational development at Shelter. We aim to enable the organisation to have the right Culture, Capacity and Capability to achieve its purpose. We do this through providing Employee Relations and Business Partnering support, partnering with specific directorates within the organisation to understand business needs and advise on people initiatives which support the delivery of directorate objectives. Working with colleagues within the wide people directorate to delivery cultural and structural change management initiatives tailored to the needs of the business. Supporting the Head of HR Business Partnering in the continued development and delivery of the wider people plan.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions ofpeople are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in thefundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health,wellbeing and human rights of those we support, and enabling them to live free from harm,abuse and neglect. All our staff will be expected to observe professional standards ofbehaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
MUST LIVE WITHIN COMUTABLE DISTANCE OF THE WIRRAL
A 12-month fixed-term contract - with the aim of extending the period depending on the income generated
Hours: 22.5 Hours Per Week (Part-time) – days/times of work are flexible
Salary: £16,000 - £18,000 per annum (FTE £26,667–£30,000 per annum)
Holiday: 20 days annual leave plus Bank Holidays per annum for full-time equivalent, rising to 25 days leave with service. For a 3-day week, this equates to 120 hours, plus Bank Holidays.
Work location: home based with travel across the Wirral Peninsula
Expenses: 45p per mile from home base and other related travel expenses
About Dementia Together Wirral
We are a local, independent charity based on the Wirral, supporting people living with dementia, their carers, and former carers by providing community-based activities and day trips. We help people stay active, enjoy friendship and creativity, reduce isolation, and feel included, valued and respected.
We are now looking for an enthusiastic Fundraiser to help us grow our income so that we can reach more people and provide more activities, events and support on the Wirral
This is an exciting opportunity for someone who enjoys building relationships, developing local support, and turning ideas into practical fundraising activity. The main focus of the role will be local community fundraising, with some involvement in trusts, foundations and grant applications where appropriate.
About the role
As our Fundraiser, you will help us develop and deliver a practical fundraising plan to support the charity’s continued growth. You will build relationships with local businesses, community groups, volunteers, supporters and potential donors, and identify opportunities to raise funds for our services.
You will also help us strengthen our fundraising systems, improve supporter communications, and make sure that donors and funders understand the difference their support makes.
The post is initially offered for three days a week for 12 months, with the aim of extending it further, depending on the income generated or if additional funding can be secured.
Key responsibilities
As our fundraiser, you will:
· Develop and deliver a realistic fundraising plan, with a strong focus on local business and community fundraising.
· Build relationships with community organisations, local businesses, faith groups, schools, clubs and individual supporters.
· Identify and pursue opportunities for sponsorship, donations, fundraising events and charity partnerships.
· Support and encourage volunteers, trustees and staff to take part in fundraising activities.
· Help organise and promote community fundraising events and campaigns.
· Research suitable grant-making trusts, foundations and local funding opportunities.
· Prepare clear, persuasive funding applications where appropriate.
· Maintain accurate fundraising records and help ensure good donor stewardship.
· Work with colleagues to gather stories, outcomes and information that show the impact of the charity’s work.
· Ensure all fundraising activity is legal, ethical and in line with the charity’s values and relevant fundraising standards.
Person specification
You will bring:
· Experience in fundraising, community engagement, events, grant applications, relationship management, and working towards targets.
· Confidence in approaching and building relationships with local businesses and community supporters.
· Strong oral and written communication skills, including the ability to speak engagingly in public and to write clearly and persuasively, and use social media effectively.
· Strong organisational skills and the ability to manage several pieces of work simultaneously.
· A practical, hands-on approach suited to a small charity.
· An understanding of, or willingness to learn about, dementia and the needs of people living with dementia, their carers and former carers.
· A commitment to inclusive, respectful, and person-centred support.
· A good working knowledge of UK Funding Standards.
· You should also be:
o willing to work occasional evenings and weekends
o a driver with a vehicle available for business use
Why join us?
This is a chance to make a real and visible difference to a small but growing charity with strong local roots. The funds you raise will help us provide more social activities, events and opportunities for people affected by dementia.
You will be joining at an important stage in our development, with the opportunity to shape our fundraising strategy and help build a more sustainable future for the charity.
Closing date: Friday 31st July
Interview dates: Week commencing 3rd August
We welcome applications from people of all backgrounds. We are committed to creating an inclusive environment and would be happy to discuss any reasonable adjustments needed during the recruitment process.
The client requests no contact from agencies or media sales.
Team: Communications
Locations: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. A minimum of two days a week at the office (including our all-staff Wednesday).
Duration: Permanent (with six months’ probation)
Reporting to: Head of Communications & Fundraising
Hours: 35 hours per week, Monday-Friday
Salary: Pay band 3 (£31,500 rising to £35,875)
The role:
This is an exciting role within the Communications Team at Glass Door Homeless Charity. The Marketing Officer will lead on the creation and delivery of multi‑channel marketing campaigns that drive engagement, help generate vital income and maximise impact across our Communication and Fundraising activities.
This is a highly collaborative role with the Fundraising team, acting as a strong marketing support function for fundraising appeals, events and community fundraising.
This role will also provide marketing support to the wider organisation to encourage engagement across a wide-range of audiences; from supporting with key messaging in Volunteer newsletters, to ensuring clear messaging for front-line service collateral to helping draft a speech for a flagship event.
Using insight and performance data, this role will continually optimise marketing activity, helping us deepen relationships with existing supporters while reaching and inspiring new audiences through targeted, audience-led communications.
Marketing
Lead, plan and deliver campaigns from concept through to evaluation, producing engaging content, and continuously optimising performance using data, audience insight and clear KPI’s.
Lead, plan and deliver digital marketing campaigns across email, web & socials to support fundraising appeals, events and community fundraisers.
Oversee development and delivery of quarterly e-newsletters and assist colleagues with their email marketing to ensure on brand and in line with overall digital calendar.
Work closely & collaboratively with the Digital Communications Officer to create and ensure all content is optimised for multiple purpose/platforms and in line with our brand guidelines.
Manage website content, landing pages and user journeys to improve audience experience and conversion using SEO and key-word optimisation.
Work closely with the Community, Events & Partnerships fundraising colleagues to ensure content and digital journeys are meeting their needs through an integrated marketing approach.
Monitor impact
Produce monthly, annual and ad-hoc reports on the impact of our marketing campaigns against key KPI’s and metrics across email, web and socials using tools within Google, SEO and Social platforms.
Work closely & collaboratively with the Digital Communications Officer to ensure all conversions of paid promotion are tracked effectively and monitor campaign performance across digital channels, identifying opportunities to improve engagement.
Analyse marketing journeys for collaborative Fundraising deliverables – including appeals and events and create monthly reports to share success of conversions.
Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities.
Ensure marketing activity complies with relevant data protection, privacy and governance requirements.
Strategy
Support the creation & delivery of the annual Communications plan creating content such as blogs, case studies and informative pieces for web, socials, email and annual campaigns.
Support the Fundraising Team’s strategic promotion and stewarding objectives of campaigns, appeals & challenge events.
Work closely & collaboratively with the Individual Giving Officer to run email marketing campaigns to support our annual appeals - including audience specific segmented email journeys.
Work closely and collaboratively with the Volunteer Involvement Manager to deliver a year-round email marketing plan.
Other
Work collaboratively with the Head of Communications & Fundraising and key colleagues across the organisation to support the creation and delivery of the Annual Impact Report and Women’s Report, as well as with external contractors on film and design projects
Attend and participate in reoccurring team meetings, and other relevant ad hoc meetings when necessary
Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and fundraising & challenge events
Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy
Person Specification:
To be successful in this role, you will have experience delivering multi‑channel marketing campaigns, with a strong understanding of how content and messaging adapts across social media, email and web.
You’ll be confident creating and publishing content, and able to write clear, engaging and accessible copy tailored to different audiences and platforms with a willingness to learn and test new ideas.
You will have experience in or offering support of fundraising activities, including marketing for events, appeal and/or community fundraising.
You’ll bring an organised, collaborative approach, with strong communication skills and a genuine interest in creating effective, impactful and inspiring campaigns that supports our vision of ending homelessness in London.
Essential
Knowledge, Skills, Abilities
Proven experience of increasing reach and engagement across the spectrum of communications channels.
Proven experience of supporting fundraising activities; specifically appeals, events & campaigns.
Proven experience with using paid social, SEO and Google Analytics.
Experience with creating and delivering email marketing campaigns with online platforms/tools such as Mailchimp.
Strong interest in social media and experience of using social to attract and engage multiple audiences (IG, FG, X & LinkedIn)
Writing and editing skills. Willingness to adapt different messaging and storytelling styles across multiple channels & audiences.
Minimum of two-years’ experience in a digital marketing role.
Experience using website CMS.
Excellent skills in Microsoft Office software (Word, Excel, PowerPoint)
Personal Qualities
Strategic thinker with the ability to work under tight deadlines
Strong research, analysis and numeracy skills.
Excellent organisational skills with strong attention to detail. Ability to forward plan and schedule workflows
A hands-on approach and willingness to interact with the beneficiaries (our guests) of the charity
Able to relate to and work with people from a range of backgrounds
A confident self-starter who will hit the ground running and adapt to changing priorities
A team player with an open, collaborative style and a practical, “can-do” approach
Inspired by the work of Glass Door and in agreement with its ethos
Desirable
Interest and experience using graphic design tools (eg. Canva, InDesign, Photoshop,) to create and edit publications and graphics
Experience of project management.
Experience of working within a trauma & gender informed approach
Experience of working with homeless people or similar disadvantaged client groups and an understanding of their needs
Experience in the not-for-profit sector
Understanding of GDPR and data protection requirements.
The client requests no contact from agencies or media sales.