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Date posted: Monday 6 July 2026
Salary: £94,592 per annum with excellent benefits
Contract type: Permanent, full time or part time
Hours per week: 37.5 hours per week. All staff are required to work in person for a minimum of two days per week, in line with our hybrid working policy. The post-holder may be required to undertake some work outside normal working hours.
About the Health Foundation
Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity and helps build a stronger society. Yet good health remains out of reach for too many people in the UK, and health and care services are struggling to provide access to timely, high-quality care.
The Health Foundation is an independent charitable organisation with a mission to build a healthier UK. We work to achieve this by generating high quality research and analysis; developing practical solutions to the biggest problems in health and health services; engaging, convening and building coalitions to build understanding, inform debate and drive action; and developing the long-term capability needed to transform health and care.
Our values
We expect everyone who works with us to be committed to our values and to share our commitment to becoming a more diverse and inclusive organisation. Our values are impact, evidence, integrity, and collaboration. You can read more about them in our five-year strategy. We also expect everyone to share our commitment to becoming a more diverse and inclusive organisation and to help deliver our EDI Strategy.
About the role
This role is one of three key Deputy Directors in the Health and Care Policy team. The team focuses on shaping the future of the health and care system in the UK to ensure the best care for all, by supporting more evidence-informed policy and decision-making.
You will work alongside the Director of Policy and Research and other senior staff to oversee and manage our large portfolio of work on health and care policy. This will include leading high-quality research and analysis and using evidence to inform policy and decision-making – including through direct engagement with policymakers, events and convening. You will also be directly responsible for overseeing our thematic programme of work on health system reform and neighbourhood health, working with staff in the Health and Care Policy team and other teams across the Foundation.
Key responsibilities include:
- Working with the Director of Policy and Research and other senior members of staff to oversee and lead the health and care policy team’s work
- Lead the development and delivery of high quality research and analysis, and communicate our messages to external audiences
- Lead the delivery of our thematic programme of work on health system reform and neighbourhood health
- Build and maintain strong networks with relevant health and social care policy stakeholders
- Be a visible and credible senior leader for our work on health and care policy, setting high standards for the quality, rigour, and impact of our work, and supporting others to meet them
How to apply
Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more.
If you would like to apply, please submit your CV, and a supporting statement that answers the following application questions:
- Why are you well suited to this role? What leadership skills and experience would you bring to the Senior Leadership Team of the Health Foundation? (max. 300 words)
- What skills and experience do you have in generating and using high quality research and analysis to influence and inform national policy? What experience do you have in leading teams to do this effectively? (max. 400 words)
- Based on your experience, what are some of the key ingredients for effectively using research and analysis to influence policy decisions? (max. 400 words)
Our commitment to equality, inclusion and diversity
We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible and supported environment, to ensure that we can make the best appointment for each opportunity on merit.
We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us.
We have identified three key areas to improving diversity. Our aim to achieve a more balanced representation across our organisation, with a particular focus on increasing the number of women in leadership, enhancing the representation of people from Black and ethnic minority backgrounds and welcoming more people with disabilities. As part of this commitment, we strongly encourage applications from these groups.
Apply to join our team and let's work towards building a more diverse and inclusive workplace together.
If you require any support through this process, please contact us. Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.
Closing date: Friday 24th July 2026
Interview date: Week commencing 17th August 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
About the role:
This role involves providing information, support and advice, particularly around welfare benefits, housing and learning disabilities, to Carers through one-to-one appointments, case work, and group facilitation.
Key Responsibilities Include:
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Providing advice and advocacy on welfare benefits and housing. Minimum of 3 days a week.
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Providing information, support and advocacy to Carers of people with Learning Disabilities.
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Facilitation of the Learning Disability Carers Peer Support Group.
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Recording and maintaining accurate case records, adhering to AQS standards.
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Managing your own case load.
Essential Requirements Include:
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Experience of, or ability to provide one-to-one support, information, advocacy and advice, including welfare benefits.
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Experience of or ability to facilitate peer support groups in person and online.
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Ability to deliver training and information sessions.
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Strong listening and questioning skills.
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Ability and commitment to work on own initiative and as part of a team.
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The ability to balance and prioritise a busy and varied workload.
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Developed IT skills with experience using Microsoft packages.
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Clear verbal and written communication skills in English.
Please see the job description and person specification for a full list of responsibilities and requirements.
Benefits of working for Wandsworth Carers’ Centre:
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Hybrid on completion of induction period with a minimum 60% office based
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Friendly team and working environment
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Annual leave starts at 31 days increasing to 36 days plus bank holidays
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Contributory company pension,
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Ongoing training and development opportunities
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Employee assistance program offreing 24/7 support
If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you!
Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.
To apply: Please submit a current CV (No longer than 2 A4 pages) and a comprehensive cover letter (no longer than 2 A4 pages) stating how you believe your skills and experience match the requirements of the job description and person specification.
Please note, we reserve the right to reject applications where it is evident that AI tools have been used in place of original, personal responses.
We'll conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes. We therefore encourage applications as soon as possible.
Unfortunately, we are unable to sponsor candidates.
Our mission is to improve the quality of life for Carers and people affected by caring responsibilities.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
The Service Delivery Officers deliver our diverse portfolio of career development and music education support, including career accelerators, career skills and advice and collaborations with spaces and services across the UK to reduce barriers to access for supported musicians.
Service Delivery Officers are responsible for selection of musicians for career development support, they also play a critical role in impactful management of charitable funds and resources.
Officers each lead on specific areas of the service, and each type of support has defined milestones, performance and impact indicators and must be managed within a budget – all of which the Officer is responsible for.
About you
The successful candidate will bring demonstrable experience in project management, with a track record of delivering programmes and milestones on time, within budget and to a high standard.
You will also have experience designing, coordinating and facilitating engaging online and in-person events, training sessions and group discussions, creating inclusive and participatory environments.
Strong organisational and communication skills are required, with the ability to manage competing priorities, work independently and build effective relationships with a diverse range of service users and stakeholders.
The role also requires a strong understanding of the UK music industry, including musicians’ income streams, the barriers and inequalities affecting career development, and the wider ecosystem of organisations that support and influence musicians' careers.
About us
At Help Musicians and Music Minds Matter, music is our passion and its people are our purpose.
Musicians give us so much, but what they do often means bearing their hearts and fighting for chances in a sea of challenges. Help Musicians understands and supports music creators, enabling them to navigate unsteady income, make the most of career opportunities and find a helping hand when things go wrong. We’re there for musicians so music can be there for us.
Things can also be tough for people behind the scenes. Music Minds Matter supports the mental health of everyone working across music, whether they’re backstage, in the studio or on the road. Good times, bad times, all the times, we’re always here.
Both charities are funded by music lovers and partners who share our passion. With their help, we ensure that those behind the music stay well and keep doing what they love.
Our work has a direct impact on the lives of thousands of people every year. If you are passionate about creating a world where musicians can thrive, then this could be the place for you.
How do I apply?
For full details of the role and how to apply please click ‘Apply’ and visit our website. You will need to download our application forms and submit these to us by the deadline below.
The client requests no contact from agencies or media sales.
Website and Digital Marketing Officer
Exciting opportunity for a Website and Digital Marketing Officer – make an impact today!
Anna Freud is seeking a Website and Digital Marketing Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
What you’ll do
In this role, you’ll help shape how Anna Freud shows up online, creating and improving digital content across our websites and paid social channels so that children, young people, families and professionals can easily find what they need and take meaningful action.
- You’ll update pages in our CMS, build landing pages and make sure content is clear, engaging and easy to navigate, helping users move smoothly through the website
- You’ll review performance data through GA4 and other tools, spot opportunities to improve SEO, user journeys and conversions, and turn those insights into practical changes
- As the Website and Digital Marketing Officer, you’ll help make sure our websites are accessible, intuitiChampion a strong user experience ve and effective, supporting UX improvements, testing new ideas and helping troubleshoot technical issues
- You’ll work with teams and subject matter experts to bring content to life online, advising on digital best practice and helping shape the most effective way to present information
- You’ll manage paid activity across platforms like Meta and LinkedIn, advising on strategy, audience targeting and creative, then using results to keep improving future campaigns
What you’ll bring
As the ideal candidate, you will be an experienced and proactive digital professional with strong website and paid social media expertise, able to create engaging online content, use performance data to drive improvements and work collaboratively with colleagues to deliver an accessible and effective digital experience across Anna Freud’s platforms.
- You will have proven experience using content management systems (CMS) to update and maintain websites, with strong attention to detail and confidence troubleshooting website issues
- A strong understanding of SEO, user experience and accessibility best practice, with the ability to improve digital journeys and optimise website content
- Experience using GA4 and other analytics tools to monitor website performance, identify opportunities and support data-informed decision making
- Experience planning and delivering effective paid social media campaigns across platforms including Meta and LinkedIn, with the ability to review performance and improve return on investment
- Strong communication and stakeholder management skills, including the ability to collaborate across teams, write and proofread content for digital channels, and manage competing priorities to deadlines
Key details
Hours: Full-time 35 hour per week, usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.
Holidays: 27 days plus Bank Holidays FTE
Term
Salary: £36,000 FTE per annum, plus 6% contributory pension scheme
Location: hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London office (4-8 Rodney Street, London N1 9JH)
Contract type: Permanent.
Next steps
Closing date for applications: midday (12pm), Friday 17 July 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Wednesday 22 July 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held in week commencing 27 July 2026
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
About the organisation
nia has been delivering services to women, girls and children who have been subjected to sexual and domestic violence and abuse, including prostitution, since 1975. The organisation has three main aims: to provide services for women, girls and children who have experienced men’s violence; contributing to ending male violence against women and girls, and to inform and influence policy and public awareness.
East London Rape Crisis provides free, confidential specialist support for women and girls who have been raped or experienced any other form of sexual violence or abuse at any time in their lives, regardless of whether or not they have reported to the police. We offer confidential and independent support. Services include advocacy, emotional and practical support, one-to-one counselling and group work.
About the Role
The ISVA provides proactive support and advocacy to female survivors of sexual violence who are engaging with the criminal justice system. You will work as part of a growing feminist Rape Crisis service that is developing to meet the needs of women and girls. This post requires travel across East London, and a hybrid model of home, outreach and office working.
We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women and girls. You’ll have a ‘can-do’ approach and demonstratable commitment to nia’s feminist approach to supporting women and girls. We particularly welcome applications from Black, Asian and Minoritised women
Closing date: 10am, Monday 3 August 2026
Interview date: Tuesday 11 August 2026
CV's will not be accepted
he post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.
Delivering cutting edge services to end violence against women and children.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Virtual Events Executive role. This position involves managing and developing virtual fundraising events, engaging supporters, and driving income to support the charity’s vital work.
Key Responsibilities:
- End-to-end project management of virtual challenges, including planning, organisation, and delivery, ensuring successful outcomes and participant engagement.
- Developing and executing marketing plans, with a focus on digital channels, to maximise event participation and income.
- Coordinating the creation of marketing content, liaising with internal teams and external suppliers to produce accurate and effective promotional materials.
- Analysing performance metrics, preparing comprehensive evaluations, and providing insights for continuous improvement.
- Building strong collaborative relationships internally across fundraising, marketing, and data teams, whilst negotiating externally to secure value and resources.
- Managing supporter stewardship plans to foster loyalty, maximise gifts, and enhance supporter experiences.
- Overseeing volunteer support, including recruiting, training, and moderating Facebook Champions assisting with participant stewardship.
- Ensuring all activities comply with relevant regulations, including data protection and fundraising codes of practice.
- Monitoring sector trends and making recommendations to expand and diversify the virtual events portfolio.
Person Specification:
- Proven experience in fundraising, supporter engagement, or event management, preferably within the charity sector.
- Effective project management skills, with the ability to deliver multiple initiatives on time and within budget.
- Strong understanding of digital marketing channels and supporter engagement techniques.
- Excellent communication skills, capable of producing compelling content and maintaining positive relationships.
- Analytical mindset, with the ability to assess campaign performance and implement improvements.
- Organised and proactive, with a focus on delivering high-quality supporter experiences.
- Ability to adapt to changing priorities and work collaboratively across teams.
- A commitment to the values of inclusivity, diversity, and the organisation’s mission to support those living with the condition.
What’s on Offer:
- Salary: £33,000 - £35,000
- Location: Hybrid – Central London
- Contract: Permanent
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Administrator
Job Title: Administrator
Salary: £15,000 per annum based on 22.5 hours per week (£25,000 per annum full-time equivalent, pro rata)
Hours: Part-time (22.5 hours per week). We are open to discussing flexible working arrangements.
Location: Home-based
Reports to: Allocated line manager from the Executive Directors
About BADth
The British Association of Dramatherapists (BADth) is the professional organisation for dramatherapists in the United Kingdom. We are dedicated to developing, promoting, and representing the field of dramatherapy both nationally and internationally. Our work supports the highest standards of professional practice, education, and advocacy within the arts therapies sector.
Our Mission
We aim to develop, promote, and represent dramatherapy in all contexts, working collaboratively with other healthcare professions and providing the best possible services to our members.
Our Objectives
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To promote the advancement of dramatherapy as a profession
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To be the representational body for dramatherapists in the UK
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To promote, maintain, improve and advance the education of the public on the benefits of dramatherapy
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To be an advocate for the establishment and maintenance of fair pay and conditions of service for dramatherapists
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To forge links internationally
Dramatherapy is a form of psychological therapy that uses drama and theatre processes to support people in exploring emotions, developing insight, and promoting personal growth. It is a creative, evidence-based approach used in a wide range of clinical, educational, and community settings.
Purpose of the Post:
This role provides the administrative foundation of the organisation, ensuring its day-to-day operations run smoothly, efficiently and reliably. The Administrator is the central point through which systems, information and processes are held and maintained.
The postholder is responsible for coordinating membership administration and core systems. They ensure accurate record-keeping, support financial and governance processes, and coordinate the practical delivery of organisational activity.
Through consistent, attentive administration, this role enables the wider organisation to function effectively. It supports a coherent, responsive service that members can trust and rely on, making an important contribution to the stability, professionalism and effective operation of the Association and, in turn, the wider field of dramatherapy.
Working Hours & Location
This is a part-time role (22.5 hours per week) and is home-based.
The postholder will have flexibility in how their contracted hours are worked across the week, subject to the operational needs of the Association. At least 15 hours will need to be worked during normal business hours to attend team meetings, respond to member enquiries, and fulfil key organisational responsibilities. Working arrangements will be agreed with the line manager and reviewed as required in supervision.
The postholder will also be required to attend the Directors' Meeting, which takes place once a month, either on a Saturday morning or on a weekday evening. Attendance at these meetings forms part of the contracted hours for this role.
There may also be occasional requirements to attend other meetings or events, such as the annual conference or team away days, which may fall outside the postholder's usual working pattern. Where additional hours are worked to attend such events, time off in lieu (TOIL) will be offered within the following two weeks.
Job Description:
Membership Administration & Data Management
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Database Management: Maintain organisational records and information, ensuring they are accurate, up to date and complete to the best of the Association's knowledge and strictly comply with UK GDPR and data protection regulations.
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Member Pipeline: Process new member applications, renewals, category switches and lapses smoothly.
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Onboarding: Support new member onboarding by issuing welcome packs and ensuring seamless access to systems and benefits.
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Offboarding: Where members do not renew, update the database, send a feedback form, and track reasons for departure.
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Reporting: Maintain systems for tracking membership data and produce regular statistical reports for management.
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Policy: Support the implementation and development of organisational policies and procedures in collaboration with directors and committees.
Financial
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Financial Tracking: Work with the bookkeeper to ensure financial records on Xero are complete.
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Invoicing: Work with the bookkeeper in to set up and release payments once approved by the company director. Send invoices and invoice reminders where membership fees have not been correctly paid.
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Staff Annual Leave Tracking: Manage and track staff annual leave records.
Member Enquiries & Customer Service
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Inbox Management: Act as the first point of contact for the organisation, managing the central inbox and handling routine membership queries with clear, timely responses.
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Signposting: Direct complex or specific enquiries to the relevant resources, directors or volunteer committees.
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Feedback Collection: Gather and analyse member feedback (both impromptu and via structured surveys) to help improve services and satisfaction.
Core Communications & Digital Channels
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Website & Infrastructure Maintenance: Maintain and update website content via the admin backend (updating committee member profiles, helping members with login issues, and updating job listings). Ensure core plugins and page layouts are regularly updated to their latest versions. Troubleshoot and fix any automated background tasks or form workflows that are not functioning as expected, and proactively source appropriate external IT or web developer expertise when a complex technical fix is required.
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Social Media: Manage member applications to the members-only Facebook group, including tracking usernames to remove lapsed members.
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Newsletters & Email: Add any administrative or membership-related updates to the monthly newsletter and proofread final copy before sending.
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Cyber Security Incident Response: Act as an initial administrative responder if a cyber security incident is suspected, following the organisation’s cyber incident response playbook. This includes knowing how to force log out affected users, revoke active sessions where possible, reset passwords, reset or rotate other access credentials where required, preserve relevant records, and escalate promptly to the allocated line manager and board of directors. Credentials may include passwords, security codes, access tokens, API keys, recovery codes, or other information that proves a person or system is authorised to access an account.
Committee & Volunteer Support
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Committee Administration Support: Provide administrative support to volunteer committees, including maintaining committee webpages, distributing communications, adding meetings to committees’ Teams calendars where requested, updating records, and supporting agreed administrative processes.
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Volunteer Admin: Assist with the administrative onboarding and retention processes for volunteers, ensuring they have the guidance and resources needed.
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Internal Communication: Facilitate effective and GDPR-compliant information sharing between different branches of the professional body.
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Annual Governance Minute-Taking: Assist with taking minutes once a year, specifically for the organisation’s General Meeting (AGM/GM).
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Annual Report Formatting: Support the preparation of the organisation’s annual report by formatting supplied content into a clear, consistent and accessible document, ensuring headings, images, tables, captions, branding, layout and proofreading corrections are applied accurately before review and publication.
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Ad Hoc Executive Support: Assist with ad hoc requests from the Association Chair and Vice-Chair.
Key Performance Indicators (KPIs)
The success of the administrator role will be measured against the following KPIs:
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Data Integrity & Compliance: The membership database and CRM are consistently reliable, audit-ready, and compliant with UK GDPR regulations, with syncing errors or data gaps proactively caught and resolved during routine maintenance.
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Financial Health & Transactional Accuracy: Invoices, renewal notices, and approved payments are processed accurately and strictly on schedule to maintain healthy organizational cash flow. Financial records in Xero and internal staff leave logs are kept consistently up to date, ensuring the bookkeeper and directors have reliable financial data.
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Service Excellence & Responsiveness: Members, committees and external enquirers experience a seamless, professional, and timely customer service journey, characterized by steady frequent inbox management and the elimination of communication backlogs.
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Operational Pipeline Efficiency Administrative workflows—specifically member onboarding, offboarding feedback loops, and volunteer tracking—move through the pipeline steadily and predictably without administrative delays.
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Digital Channel Stability & Readiness The organization’s digital assets (website content, plugins, and communication channels) remain secure, functional, and up to date, with technical issues or security concerns actioned or escalated promptly to minimize operational downtime.
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Governance & Documentation Quality The Board and volunteer committees receive accurate, well-formatted, and brand-consistent documentation (including minutes, reports, and marketing collateral) delivered on schedule to support organizational decision-making.
Person Specification:
Membership Administration & Data Management
Essential
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Proven experience managing databases or CRM systems with high attention to detail.
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Strong data entry skills with a track record of maintaining accurate digital records.
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Strong organisational and time management skills.
Desirable
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Strong analytical skills with the ability to interpret data (including membership data) and generate insights.
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A solid understanding of UK GDPR and data protection principles in an administrative context.
Financial
Desirable
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Experience using Xero accounting software.
Member Enquiries & Customer Service
Essential
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Polite, professional, and helpful manner.
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Experience managing a busy shared inbox and responding to customer or member queries within set timeframes.
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Ability to handle feedback constructively and log information systematically.
Desirable
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Experience in the healthcare, professional body, or dramatherapy/related sectors.
Core Communications & Digital Channels
Essential
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Good written communication and proofreading skills.
Desirable
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Experience updating website content using a content management system (CMS) backend.
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Baseline technical confidence to manage routine software/plugin updates and recognise when a system error requires external technical support.
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Basic cyber security awareness, including confidence to follow a cyber incident response playbook, force users to log out, reset passwords, and escalate suspected account compromise or data security concerns appropriately.
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Experience formatting reports or formal documents, including applying consistent styles, layout, branding, tables, images and proofreading corrections.
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Experience using Mailchimp (or similar email marketing tools) to distribute newsletters.
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Familiarity with diagnosing automated front-end website workflows, form triggers, or plugins (such as JetEngine, JetFormBuilder, or Zapier integrations).
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Experience supporting account access security, such as multi-factor authentication, forced sign-out, password resets, or secure credential rotation in systems such as Microsoft 365, WordPress, CRM platforms, or email marketing tools.
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Experience producing basic marketing and promotional collateral.
Committee & Volunteer Support
Essential
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Ability to priorities tasks to support multiple members, groups or committees simultaneously.
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A collaborative mindset with the ability to support and encourage volunteers working towards organisational goals.
Desirable
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Previous experience working within a membership body, association, or non-profit sector.
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Experience in volunteer coordination, support, and onboarding.
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Experience in coordinating networking events.
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Ability to manage online meetings and events.
This role offers a unique opportunity to make a significant impact on the day-to-day running and development of our professional body. If you are passionate about delivering exceptional administrative support and engaging with a dedicated professional community, we would love to hear from you!
Additional Information
All offers of employment will be subject to satisfactory references, confirmation of the right to work in the UK and a satisfactory Basic Disclosure and Barring Service (DBS) check. Further information about these checks and how applicants’ personal information will be handled will be provided during the recruitment process.We are committed to providing a professional, respectful and safe environment for our members and volunteers. We expect everyone working with the Association to uphold these standards and to follow our relevant policies and procedures.
How to Apply
To apply by 23:59 British Summer Time on Sunday 19 July 2026. The vacancy may close early if there is a high volume of applicants. Shortlisted candidates will be invited to attend an online interview on 24 July 2026. Applicants after that time will only be considered if we fail to appoint and need to do a second round of interviewing.
If you have any questions about the role or the application process, please don’t hesitate to get in touch via the same email address.
We look forward to receiving your application and welcoming a new colleague to our dedicated and creative team.
Please submit your CV along with a brief cover letter (2 sides of A4 max) outlining your experience in administration.
Teenage Cancer Trust is the only UK charity dedicated to providing specialised nursing care and support for young people aged 13–24 with cancer. Every day, seven young people in the UK hear the words “you have cancer”, and Teenage Cancer Trust ensures they do not face it alone.
The charity funds specialist nurses and youth support teams in hospitals across the UK and provides vital emotional, practical and psychological support for young people and their families during and after treatment.
Regional fundraising is a core income stream for Teenage Cancer Trust, generating income through a combination of community and corporate fundraising. Supporters are often personally connected to the cause, including young people, families and communities directly impacted by cancer, making this a highly rewarding fundraising environment.
Teenage Cancer Trust is now seeking a Senior Relationship Manager (West Scotland) to grow and develop income across the West of Scotland. With an individual income target of c.£130k and a combined Scotland regional target of c.£260k across East and West Scotland, this role will play a key part in strengthening existing relationships while identifying and developing new fundraising opportunities across a region with significant growth potential.
Reporting to the Regional Fundraising Area Manager, you will be responsible for building long-term supporter relationships and developing strategic area plans to maximise fundraising opportunities. You will also work closely with frontline nursing teams, volunteers and colleagues across the organisation, ensuring supporters experience the impact of their fundraising while helping identify new opportunities across both community and corporate audiences.
As Senior Relationship Manager, you will:
- Manage and grow a portfolio of community and corporate supporters across West Scotland
- Deliver an individual income target of c.£130k across community and corporate fundraising
- Develop strategic area plans to drive sustainable income growth
- Build, steward and retain high-value supporter relationships
- Coach and mentor Relationship Managers, supporting their development
- Identify and develop new fundraising opportunities across community and corporate audiences
- Work closely with frontline teams to share powerful supporter stories and demonstrate impact
- Monitor income performance, manage pipelines and proactively mitigate risk
- Build strong relationships with volunteers, corporate partners and local communities
- Represent Teenage Cancer Trust across the region, building networks and raising awareness
Essential skills and experience:
- Experience of community, corporate or regional fundraising
- Proven ability to build and grow long-term supporter relationships
- Track record of delivering income against fundraising targets
- Excellent relationship-building, networking and stakeholder management skills
- Ability to coach, mentor or support the development of colleagues
- Confident developing fundraising plans and identifying new income opportunities
- Good financial planning, pipeline management and reporting skills
- Excellent communication, influencing and storytelling skills
You’ll need access to a vehicle as there is a requirement to be able to travel across the region to attend meetings, events and training.
Desirable, but not essential:
- Knowledge of managing high-value or complex supporter relationships
- Exposure to both community and corporate fundraising
- Experience working with volunteers and close-to-cause supporters
- Knowledge of the West Scotland fundraising landscape, ideally Glasgow
Employee benefits include:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day to day work and refocus.
- Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
We’re here to give every young person facing cancer the best care and support.



The Community Table Coordinator plays a key role in delivering Shoreditch Trust’s community food and wellbeing activities, including Community Table lunch programme, Recipes of Life courses, Flavours of Home, and other food-based programmes.
The role will combine practical cooking and food preparation skills with the ability to facilitate engaging, inclusive and enjoyable group sessions. They will help create welcoming community spaces where people can connect, learn new skills, improve their wellbeing and build relationships.
Working alongside the We Connect team, volunteers and community partners, the role will support participants from diverse backgrounds to take part in cooking, food-related activities and shared meals, while promoting healthy eating, independence and community participation.
Main Responsibilities
Programme Delivery
- Support the planning and delivery of Community Table lunches, cooking sessions, workshops and other food-related activities.
- Lead or co-facilitate engaging and inclusive group sessions that encourage participation, learning and social connection.
- Create a warm, welcoming and supportive environment for participants, volunteers and visitors.
- Adapt activities to meet the needs, interests and abilities of different groups, including older people, disabled people and other community members.
- Promote healthy eating, nutrition and practical cooking skills in accessible and engaging ways.
- Encourage participants to build confidence, share experiences and contribute their own ideas, recipes and skills.
Food Preparation and Kitchen Management
- Prepare and cook healthy, high-quality meals and refreshments for groups and community events.
- Work with clients, colleagues and volunteers to plan menus and recipes that are nutritious, culturally inclusive and cost-effective.
- Set up kitchens and workspaces for activities, ensuring they are clean, organised and safe.
- Ensure food is prepared, stored and served in accordance with food hygiene regulations and best practice.
- Manage ingredients, equipment and supplies, reporting shortages or maintenance issues as required.
- Assist with transporting food, equipment and supplies between venues where necessary.
Volunteer Support
- Welcome, support and encourage volunteers from diverse backgrounds.
- Demonstrate safe food preparation techniques and support volunteers to develop their confidence and skills.
- Provide guidance on the safe use of kitchen equipment and adherence to food hygiene standards.
- Work collaboratively with colleagues to ensure volunteers have a positive and rewarding experience.
Partnership and Community Engagement
- Build positive relationships with participants, community groups, voluntary organisations and statutory partners.
- Represent Shoreditch Trust positively within the community and help promote food programme activities.
- Gather participant feedback and contribute ideas to improve services and activities.
- Support the development of partnerships that strengthen the reach and impact of Shoreditch Trust's food programmes.
The client requests no contact from agencies or media sales.
TPP Recruitment is supporting a respected awarding organisation to recruit an Internal Quality Manager. This role offers the chance to lead audit, compliance, risk and quality assurance activities within a highly regulated environment.
This role would suit someone who enjoys balancing regulatory rigour with a collaborative and supportive approach, helping colleagues understand requirements and continuously improve processes rather than simply enforcing them.
Salary: £43,000 per annum
Employment type: Permanent
Working arrangements: Remote (UK based) or Hybrid options available
Working pattern: Full-time, 35 hours per week
Other benefits:
- Opportunity to influence organisational compliance, quality and risk strategy
- Collaborative and supportive leadership team
- Career development opportunity within a growing regulatory function
About the Organisation
TPP Recruitment is supporting a specialist educational awarding organisation that is committed to maintaining high standards of quality, regulatory compliance and continuous improvement.
The organisation operates within a regulated environment and works closely with regulatory requirements, governance frameworks and quality assurance processes. They are seeking an experienced professional who can help strengthen compliance, risk management and internal quality assurance while promoting a positive and supportive culture across the organisation.
About the Role
Reporting to the Head of Regulation, the Internal Quality Manager will provide leadership across internal quality assurance, compliance, audit, operational risk management and data protection.
You will play a key role in ensuring regulatory requirements are met, leading investigations where required, managing malpractice and maladministration processes, overseeing GDPR-related activities and helping to embed a proactive approach to risk management across the organisation. The role also includes line management responsibilities and oversight of key quality assurance activities
Key Responsibilities
- Lead and deliver a risk-based internal audit programme across the organisation
- Oversee malpractice, maladministration and other regulatory investigations
- Monitor and support ongoing compliance with regulatory requirements and internal policies
- Develop and maintain operational risk management frameworks and risk registers
- Support organisational readiness for external audits and regulatory inspections
- Oversee data protection processes, including data breach investigations and reporting
- Analyse trends, risks and incidents to inform continuous improvement activities
- Produce reports and assurance information for senior leadership and governance groups
- Lead, motivate and support colleagues whilst promoting a positive compliance culture
- Ensure corrective and preventative actions are implemented effectively following audits and investigations.
Skills / Experience Required
- Experience working within a regulated environment, ideally within awarding organisations, education or assessment
- Strong understanding of regulatory requirements and bodies such as Ofqual
- Experience leading audits, compliance reviews or quality assurance activities
- Knowledge of GDPR and data protection requirements from a regulatory perspective
- Experience managing investigations, incidents or compliance-related cases
- Understanding of operational risk management and risk mitigation processes
- Previous leadership or team management experience
- Strong stakeholder engagement and communication skills
- A supportive, collaborative leadership style focused on coaching and continuous improvement rather than enforcement
- Ability to influence colleagues and build a culture of accountability and quality
To Apply
- Please submit your CV outlining your relevant experience.
Deadline
- Applications are being reviewed on a rolling basis until the position is filled.
- Early application is recommended.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The Role
We are looking for a creative and audience-focused Digital Content Officer to join our Content and Digital team on a 12.5-month fixed-term contract. Reporting to the Content Manager, you will plan, create and publish engaging content across our digital channels that supports the Law Society's strategic priorities and strengthens engagement with solicitors in England and Wales.
You will develop compelling written and multimedia content, identify and tell impactful stories, and work closely with colleagues across the organisation to bring complex legal and policy issues to life in a clear, accessible and engaging way. Using audience insight and performance data, you will help shape content plans, maximise engagement and ensure content consistently meets quality and brand standards.
What we're looking for
We're seeking an excellent writer and storyteller with experience creating engaging digital content for a range of audiences. You will have strong editing and proofreading skills, a good understanding of digital content best practice, and the ability to turn complex information into clear and compelling communications.
You will be organised, proactive and comfortable managing multiple priorities while maintaining high standards. Strong interpersonal skills are essential, as you'll work collaboratively with colleagues and stakeholders across the organisation. We're looking for someone who is adaptable, self-motivated and passionate about creating content that informs, engages and delivers impact.
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
Programme & Partnerships Lead
Permanent. Full Time
Location: This role could also be based in one of our UK offices which are: Cardiff, Edinburgh, London, Warrington
Salary - £56,736 per year for Cardiff, Edinburgh, Warrington. £61,668 per year for London
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Global Head of Programme Policy and Practice, the Programme & Partnerships Lead is pivotal to the design, strategic oversight and impact success of signature programmes for the wider organization . It works closely with Multi Country Clusters (MCC) leadership to ensure coherence of the signature programme and ensure the programmes contribute to the wider organization's impact framework under the new strategy .
The role oversees key technical capacity for global programmes covering MEAL, Programme partnerships and Programme Portfolio Management . The role provides technical oversight on the core signature programme architectural processes and methodologies , and provides leadership to the wider organization in ensuring programme , partnership and MEAL frameworks are enhanced and organizational capacity is built on decolonized and locally-led approaches to programming and partnerships.
The role provides programmatic leadership to Impact department and sits on the leadership team of the Programme , Policy and Practice Division (PPPD). Across MCC programme portfolios this role will provide support to ensure a coherent application of our partnership principles and alignment with organizational values and goals.
The role provides leadership in managing the MEAL Advisor , a Programme Impact and Portfolio Management Advisor, and a Partnership & Civil Society and Faith specialist to help deliver high-impact programmes with an emphasis on decolonial approaches and methodologies. The role will provide specific support to the development of Christian Aid’s faith based partnerships. The role spearheads localisation and CSO approach as an underpinning ethos of the new organizational mode.
Some of the main responsibilities of the Programme & Partnerships Lead include:
- Inspire and motivate the team and colleagues in the Programme Policy and Practice division to support MCC’s, to drive meaningful impact across our programmes.
- Work across Departments to support the design of signature programmes, including building connections across the MCCs, developing an appropriate MEAL framework and ensuring effective reporting and links to Organisational Effectiveness.
- Guide the Global MEAL Advisor and collaborate with Organisational Effectiveness Department to commission internal and external impact evaluations and research for signature programmes and the wider organization impact framework ; this will include a focus on decolonial approaches to evaluation.
- With an emphasis on signature programmes work with IPE and MCCs to identify opportunities for the further development of signature programmes.
- Ensure financial processes and guardrails are in place to support the strategic allocation of programme resources to MCCs.
- Develop and maintains strong cross sector and internal relationships that fosters cross-functional consensus.
- Collaborate with MCC's to develop
About you
Who we are looking for:
Essential:
- Degree or equivalent qualification in business, economics, international development, or a related discipline.
- Significant senior management/ leadership experience.
- Experience in problem solving to unblock obstacles for programme delivery success.
- Experience of developing innovative multi-country programmes.
- Experience of developing budget recommendations linked to multi-country programmes.
- Experience of team design and recruitment of programme delivery roles
- Substantial experience of partnership management.
- Substantial experience of project design, monitoring and evaluation tools.
- Openness to understanding and working with decolonised approaches to project design, monitoring and evaluation tools.
- Understanding of financial controls and procedures including due-diligence processes - highly numerate.
- Highly developed communication skill written and verbal.
Desirable:
- Developed understanding of operating with a total economy approach.
- Highly developed relationship building and facilitation and senior stakeholder engagement.
- Developed ability to devise and implement strategies.
- Highly developed negotiation skills.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Location: Any of our King's Trust offices (Flexible working with a minimum of 2 days in the office each week)
Interviews: 6th & 7th August 2026
Help shape digital products that change lives.
At The King's Trust, we're transforming the way young people, volunteers, supporters and colleagues experience our services through digital innovation. As our Product Owner, you'll play a key role in making that happen.
This is an opportunity to shape digital products with real purpose, working alongside industry-leading partners to create innovative solutions that make a lasting difference to young people's lives. Working with talented multidisciplinary teams, you'll turn user needs into practical, impactful digital solutions that make it easier for young people to access support, for volunteers to get involved, and for supporters to help us create brighter futures.
You'll lead the direction of your products, owning the roadmap and prioritising the backlog to ensure we're always focused on delivering the greatest value. Using data, research and insight, you'll uncover opportunities, challenge assumptions and make informed decisions that improve the experience of our users. From discovery through to delivery, you'll help shape products that are intuitive, accessible and built around the people who use them.
Collaboration is at the heart of this role. You'll work closely with designers, developers, content specialists and stakeholders from across the organisation, bringing people together around a shared vision and ensuring great ideas become successful digital products.
What you'll bring
We're looking for someone who's curious, collaborative and passionate about creating products that solve real problems.
You'll have experience contributing to the delivery of digital products or services and be comfortable working in agile or hybrid environments. You'll know how to balance competing priorities, communicate a clear product vision and use evidence to make confident decisions.
You'll also bring:
- Experience managing product backlogs, roadmaps and delivery priorities.
- The ability to use user research, analytics and data to shape decisions and measure success.
- Strong stakeholder management skills, with the confidence to influence and build trusted relationships across teams.
- Experience writing user stories, acceptance criteria and other product documentation.
- An understanding of digital best practice, including accessibility, security, safeguarding and inclusive design.
If you're excited by the idea of creating digital products with real social impact, and enjoy working with passionate people who care about making a difference, we'd love to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Product Owners?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Product Owners!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be partnering with a fantastic international NGO charity in their search for a Partnerships and Philanthropy Manager.
This is an exciting role that will play a key role in driving income growth and will contribute to the delivery of an ambitious growth strategy.
As Partnerships and Philanthropy Manager, you will be responsible for raising income through philanthropy, trusts and foundations, major donors and strategic corporate partnerships. You will support the development and delivery of fundraising strategies, managing key donor relationships, writing high-quality funding proposals and supporting the organisation's growth plans. Working closely with the senior leadership team, you will identify new funding opportunities, strengthen existing partnerships and ensure communications support fundraising objectives. You will also lead on donor engagement and stewardship activities and line managing the Communications Officer.
To be considered for this role you will need:
- Proven experience of securing income from at least two of the following areas: trusts and foundations, corporate partnerships or philanthropy.
- Experience of developing successful funding applications, proposals and donor reports.
- Experience of building and managing external relationships that lead to income generation or strategic partnership development.
- Strong written communication skills, with the ability to write clear, persuasive and tailored proposals and reports.
- Excellent relationship management and interpersonal skills, with the ability to engage and influence a wide range of stakeholders.
If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 0207 820 7332
Salary: £40,000 - £45,000 per annum
Permanent, full-time
Location: Home based with regular domestic travel and infrequent international travel
Application process: CV and cover letter.
Closing date: Rolling. Applications are being reviewed on a rolling basis so please apply ASAP.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a motivated, focussed and attentive operations professional to join our team, managing and maintaining the organisational processes of the charity. This is a one year, fixed contract role, with the aim of moving to permanent, subject to funding constraints.
Details
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Hours: Full-time (32 hours per week - Monday to Thursday)
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Working pattern: Four day work week (Fridays off)
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Benefits:
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Annual wellbeing budget
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Professional development budget
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Private healthcare with Vitality, including dental & optical cover
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9 paid sick days
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Two-week December shutdown for the end-of-year period
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Annual team retreat
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All benefits are subject to passing probation
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Statutory inclusions:
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5% employer pension contribution
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24 days annual leave (16 + 8 bank holidays, annual leave based on 4-day week).
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About Glitch
We work to ensure that internet technologies in the information ecosystem do not replicate or further discrimination to Black women and other marginalised people. We’re a Black-led, internationally-focused remote charity.
We are a charity, which means we do research, policy analysis and policy influencing, as well as campaigning on tech-facilitated gender-based violence, algorithmic discrimination, platform governance and other technology-related harms impacting race and gender injustice. Our advocacy work also covers what we describe as broader ‘societal and collective harms of technology’ by ensuring there are appropriate safeguards, governance and accountability in our core focus areas above. Our Programmes focus on education, literacy, accountability and resistance to algorithmic discrimination and injustice.
While we are not a frontline organisation, everything we do is on behalf of those excluded and ignored - specifically Black women and Black gender-expansive people.
Read our full strategy document to learn more.
Role Overview
The Operations Manager will be responsible for ensuring the smooth, efficient, and compliant day-to-day operations of Glitch, enabling the effective delivery and adherence to policies and regulation for the charity and team. The role holder will be the charity's data protection officer; they will meticulously ensure we remain fully compliant with all relevant charity regulations, maintaining our integrity and trust with regulatory bodies, funders and donors, and our supporters. This role will also serve as the Board Secretary, attending Board of Trustees meetings 4-6 times a year, taking minutes and managing the process of all documentation for the Board. As the Operations Manager, you will work closely with the Executive Director and our Finance Director in recruitment and hiring, finance and administration, and events support. This role requires some travel.
Our ideal candidate will have experience working with/in small, 100% remote charities; small SMEs; or, nonprofit or nongovernmental organisations. For this role, we are seeking candidates based in the UK, and they will need to provide evidence of their right to work in the UK.
As a charity working to ensure technologies do not replicate or extend discrimination of marginalised communities, we are committed to providing equal opportunities for employment on our team. All applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We strongly encourage Black women and Black gender-expansive people to apply!
Our values: Accountable, Black feminist, Care-full, Radical, Thoughtful
Key Responsibilities
Operations management
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Oversee the charity’s administrative functions, including triaging the general inbox, scheduling team meetings and other ad-hoc administrative work in supporting the ED in running the day-to-day of the charity
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Maintain and improve existing operational systems and processes including information systems
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Organising travel suppliers and task related to charity events
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Manage relationships with external suppliers and service providers across recruitment, finance and personnel
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Support the development and implementation of organisational policies and procedures
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Ensure that invoices, payments, and expense claims are received and reconciled on the expensing system.
Governance and compliance
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Ensure the charity complies with relevant UK legislation and regulatory requirements, keeping abreast of any changes or updates
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Support the Finance Director and Executive Director on the preparation of the end-of-year statutory accounts and independent examination process
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Ensure compliance with financial regulations and charity commission requirements
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Support the preparation of Board materials and Trustee meetings and Board activities
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Maintain accurate records and documentation, including sensitive and confidential files
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Ensure documentation is updated across our project management system: ClickUp, our expenses software, HR platform and travel platform
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Assist with risk management and insurance matters.
HR and Recruitment
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Lead on talent recruitment, leaning on our retained, legal team when needed
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Manage the onboarding process for new hires
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Manage HR functions, including maintaining personnel records, supporting recruitment and any other HR processes.
Person Specification
Essential qualifications and experience
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Demonstrable experience in a similar operations role for a small charity, start-up, SME, or philanthropic organisation
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Excellent attention to detail and accuracy
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Strong project management skills, including the ability to plan ahead and intimate the next stage of tasks in projects
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Proactive problem-solving approach
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Comfortable and confident managing sensitive, high-importance charity governance documents
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Knowledge of operational management and administrative systems
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Outstanding organisational and time management skills.
Essential skills and attributes
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Understanding of UK charity regulations and reporting requirements
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IT skills, including experience using Xero, Google Suite and project management tools like ClickUp and Slack.
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Strong interpersonal skills and ability to work collaboratively in a small team
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Commitment to our mission and values.
Desirable
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Experience with HR processes and systems
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Experience working with with Boards, including preparing agendas and taking minutes
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GDPR or ICO training or certification.
The client requests no contact from agencies or media sales.