Jobs in England

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

• Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
• An understanding of the main enquiry issues involved in assessing clients' problems
• Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Thursday 23 April 2026

Interviews: Tuesday 28 April 2026

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

About the role:

At the heart of Camden’s mission to end rough sleeping, the Gray's Inn Road project offers short-stay accommodation for 16 individuals experiencing some of the most challenging periods in their lives. Funded by the Department of Levelling Up, Housing and Communities and the Greater London Authority, and delivered in partnership with One Housing Group and Camden Council, this service plays a pivotal role in ensuring rough sleeping in Camden is not only rare but brief and not repeated. Residents typically stay between three to six months, during which time the focus is on creating pathways into safe, sustainable housing and renewed independence.

You’ll be part of a dynamic, forward-thinking team dedicated to delivering trauma-informed, psychologically informed support. You’ll work closely with clients facing overlapping challenges including homelessness, poor physical and mental health, substance use, trauma and histories with the criminal justice system. With your own caseload, you’ll conduct in-depth assessments, build tailored support plans and facilitate interventions that reflect the needs, strengths and aspirations of each person. Every day brings new opportunities to connect people with education, training or employment, to help them rebuild practical life skills, and to foster progress towards long-term goals.

This is a role where no two days are the same, and the impact you’ll make is tangible. From supporting someone through a housing move to witnessing the first steps towards recovery or reconnection. You’ll work alongside a wide range of services including Camden Routes off the Streets, Inroads, Connect Forward and the Adult Pathway, as well as contribute to the operational running of the service and uphold high standards in safety and compliance. At SHP, you’ll be part of an organisation that values learning and growth, offering you access to high-quality training, reflective practice and real opportunities to progress your career. Most importantly, you’ll be part of a team that believes in people’s potential and in your ability to help unlock it.

About you:

• You build trust quickly and support people facing multiple disadvantage to set goals, take control and move forward at their own pace
• You stay calm under pressure and respond confidently to crisis, making safe, thoughtful decisions in complex situations
• You understand how to maximise income and financial stability, helping clients navigate benefits, rent and budgeting
• You work with clear, professional boundaries and bring a trauma informed, non-judgemental and strengths-based approach to every interaction
• You’re organised and proactive, able to manage a varied workload, prioritise what matters and adapt to a rota including evenings and weekends

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing Date: Sunday 3rd May at Midnight

Interview date: Tuesday 12th May online via Microsoft Teams

Please note, there will be a second stage interview for suitable candidates in our service in Camden.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role. Applications requiring sponsorship will not be accepted or progressed. 

We are seeking a motivated and forward-thinking Operations Manager to lead our service delivery team supporting children and young people affected by crime across Lancashire.

This is a full-time, fixed-term role to provide maternity cover. The post is currently home-based, with plans to move to a hybrid working arrangement in the near future, with an office base centrally located within Lancashire. Regular travel across Lancashire may be required.

If you're committed to making a positive difference and bringing strong leadership to a dedicated team, we'd love to hear from you.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As an Operations Manager, you will lead and manage the delivery of victim services supporting children and young people. You will ensure the provision of high-quality services and compliance with contractual and organisational standards as well as supporting the Area Manager to identify opportunities for service development.

Key Responsibilities:

In this role you will:

• Manage and monitor service performance against KPIs and business plans.
• Lead and support your team through effective recruitment, training, and performance management.
• Build and maintain strong relationships with key external partners and stakeholders.
• Analyse data and produce reports to inform service improvements.
• Support strategic projects and represent Victim Support externally as required.

This role includes an additional £2,000 allowance for managing multiple service types or specialist services with distinct funding streams.

About You:

We're looking for someone who thrives in a fast-paced environment, confidently managing a busy workload while building strong relationships with partner agencies. You'll bring proven leadership experience and a talent for inspiring others, along with the ability to drive positive change and make a real impact.

Ideally, we are looking for someone with a strong understanding of government policy relating to victims and the Criminal Justice System, and an awareness of the impact crime has on victims and witnesses. You will share our commitment to organisational values, equality, inclusion, and a clear sense of purpose in everything you do.

Key skills and knowledge required for the role are:

• Understanding of voluntary and statutory agencies in criminal justice, health, and social care.
• Strong safeguarding knowledge and practice.
• Ability to analyse data and produce clear, evidence-based reports.
• Awareness of the impact of crimes on children and young people.
• Experience working directly with children and young people.
• In-depth knowledge of the effects of domestic/sexual abuse, grooming, exploitation, and child criminal exploitation.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have an exciting opportunity for an Independent Domestic Violence Advocate who is passionate about supporting male victim/survivors of abuse to join our unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse. The role is a hybrid working role based at our London office close to Old Street tube station with travel throughout London as required.

Do you want to join a committed and inspiring team? Do you want to help make a real difference every day?

Do you want to contribute to change & improve the quality of lives of male survivors of domestic abuse?

Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Bonus: £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.
• Practice Support: Clinical supervision and group reflective practice

About the role:

As an IDVA you will:-

• Ensure that male survivors' safety and housing needs are met by supporting survivors to access safe accommodation
• Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse
• Promote the service and raising awareness of issues arising, minimising barriers and improving access to support

You will need:

• Experience of providing support those affected by domestic abuse
• An understanding of the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Knowledge of safeguarding issues, and the legal responsibilities surrounding these issues.
• A good understanding of Housing Law to be able to provide up to date advice and information on housing related needs
• Strong communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
• An understanding of commitment to equal opportunities and diversity issues in policy and practice.
• Strong crisis management skills and the ability to deal with stressful and difficult situations.

We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are seeking to appoint a Finance Manager to take responsibility for the day-to-day financial management of the organisation and to ensure accurate, reliable and well-managed financial processes.

This is a key role working closely with the Chief Executive, with responsibility for maintaining strong financial control, producing clear financial information and supporting effective decision-making.

About the role

This is a hands-on role with responsibility for:

• Producing accurate management accounts and financial reports
• Monitoring financial performance and cashflow
• Managing payroll and ensuring compliance with statutory requirements
• Maintaining effective financial systems, including Xero and BrightPay
• Ensuring financial processes are efficient, accurate and well controlled

You will also play an important role in supporting Board reporting and ensuring the organisation meets its regulatory and financial responsibilities.

About you

We are looking for someone who:

• Has strong experience in a hands-on finance role
• Is confident producing management accounts and working with financial data
• Can interpret figures and provide clear, practical insight
• Is highly organised, accurate and able to work independently
• Has experience using accounting systems (ideally Xero) and payroll systems (ideally BrightPay)

Experience in a charity setting is welcome but not essential.

What this role offers

• A key role within a small and focused organisation
• Opportunity to work closely with the Chief Executive
• A role where you can take ownership and make a real impact on financial processes and reporting

Key details

• Part-time: 30 hours per week (ideally worked across 5 days)
• Salary: £35,217 per annum (full-time equivalent)
• Equivalent hourly rate: £18.06

How to apply

If you are interested in this opportunity, please submit a CV and a short supporting statement outlining your interest and suitability.

We reserve the right to close this role early if a suitable candidate is identified.

What You’ll Be Doing

Building and managing a pipeline of churches, donors, and supporters
Delivering speaking engagements, events, and presentations
Driving regional fundraising activity and growing donations
Hosting and facilitating prayer meetings
Recruiting and leading volunteers
Expanding Barnabas Aid’s reach through networking and partnerships

What We’re Looking For
Proven experience working to targets (sales, fundraising, outreach or similar)
Confidence in asking for commitment—financial or otherwise
Strong communication and public speaking ability
Highly organised, self-motivated, and able to work independently
A natural relationship builder with commercial awareness
Practising Christian, actively involved in a local church (occupational requirement)

Why Join Barnabas Aid?

You’ll be part of a global ministry supporting Christians in over 100 countries—providing food, aid, Bibles, training, and hope where it is needed most.

This is a role where performance matters—but so does purpose.

Job Title: Health and Safety Officer

Duration: Permanent

Hours: Part time, 21.6hrs across three/ four days per week

Salary: £32,000 - £35,000 (Pro rata £19,200 - £21,000) per annum, plus pension and benefits

Location: Hybrid role between our Bristol office and home working

Overall job purpose

Our Health and Safety Officer will help us embed, maintain, and develop high standards of Health and Safety, across CCT’s whole estate and its people. They will work closely with our small Health and Safety Team to create, implement, and establish our Health and Safety policies and procedures, in accordance with current legislation. They will advocate for, and set an example around, best practice in Health and Safety.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

This hybrid role means that you’ll not only benefit from the collaboration and teamwork that comes from working in our city-centre based Bristol office but also combine this with the flexibility and focused productivity of home working. The modern regional office is located within a eighteenth century church and is only 10mins walk from Bristol Temple Meads.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Thursday 7th May 2026.

The interviews will take place in, Bristol, on Wednesday 20th May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

At Community Connections Lewisham we are passionate about helping Lewisham residents (aged 18+) improve their health and wellbeing through discovering what exists in their own community, and becoming more able to access it. We aim to tackle the problems of social isolation and loneliness by using a person-centred approach. This means we recognise that each person we support has their own unique story, with their own particular challenges, needs, and personal goals.

Partnership Coordinators are the face of the Community Connections Lewisham team. They provide valuable support to both clients and professionals by running the phoneline, giving guidance and advice on a wide range of topics by referring or signposting to relevant services that are available in the community. They play a crucial role in the triaging, coordination and effective administration of the entire Community Connections project and acting as a front door service to the rest of the voluntary sector.

Join The 180 Project at a pivotal moment of growth and transformation. As we scale our impact, expand our social enterprise, we are seeking a Head of Corporate Services to help shape our future.

This is a unique opportunity to combine strategic leadership with hands-on management. Working closely with the Chief Executive, you will strengthen our financial sustainability, build robust systems, and unlock new opportunities through partnerships and income generation. You will play a central role in ensuring the organisation is operationally strong, compliant, and ready to grow, enabling us to reach more people who need us most.

If you are a values-driven leader who thrives on both shaping strategy and making things happen day-to-day, this is a chance to be part of something meaningful and make a lasting impact.

Our Operations Director will lead the development of the operational infrastructure required to scale Fruitful Work nationally and internationally. Working in close partnership with the Founder & CEO, this role takes ownership of the systems, processes, team and organisational rhythms that enable the charity to grow rapidly and sustainably. This is a senior, hands-on leadership role for someone who enjoys building from the ground up, turning vision into reliable execution, and creating the foundations that allow a small team to deliver outsized impact.

You will take responsibility for the day-to-day running of the organisation and lead the recruitment and management of a growing operations team as Fruitful Work expands.

Please see our attached candidate pack for the full role description

Job Title: Individual Giving Manager Department: Income Generation and Partnership Development

Reports to: Director of Income Generation and Partnership Development

Hours: Full time, (part time and flexible arrangements considered)

Salary: £30k-£38k (pro-rata if part time and dependent on experience)

Contract: Fixed term for 2 years, potential to extend depending on funding

Location: Largely home based / with occasional visits to the Oxford office. Must be able to attend two all staff meetings in Oxford per annum 

Role purpose:

To develop and deliver an Earthwatch individual giving programme. The role will focus on identifying opportunities to engage supporters, implementing activities to cultivate, solicit, and steward donors, and increasing financial contributions from new and existing supporters. The role will also assist in the delivery of major donor cultivation events alongside senior staff. 

Key deliverables:

Strategy & Income Growth

• Develop and implement a multi-year individual giving strategy, including regular giving, one-off donations and legacy giving

• Set and monitor income and engagement targets, using data insights to refine and improve approaches. 

Campaigns & Appeals

• To project manage multiple appeals delivering accurate campaigns across digital, print, and telephone on time, to inspire and convert supporters, on budget to a high standard and meeting agreed targets.

• To manage the relationship with external fundraising agencies, ensuring they are briefed and provided with the information they need.

• Collaborate with the communications team to ensure campaigns align with brand and messaging guidelines.

• Undertaking all activities in line with best practice standards and processes as set out by the Institute of Fundraising, Fundraising Regulator and any other bodies as prompted by the Director. 

Donor Engagement & Stewardship

• Deliver high-quality donor communications, including impact reports, appeals, and tailored updates.

• Support donor journeys that build loyalty and increase lifetime value through a range of fundraising products

• Attend events as required to meet donors.

Data Management & Reporting

• Ensure all materials produced are accurate and compliant with relevant data protection and gift aid legislation (where applicable).

• Use the database to track donor engagement and manage contact strategies.

• Produce reports and analysis on giving trends, campaign performance, and donor behaviour to inform decision-making.

Collaboration & Support

• Work closely with colleagues across Income Generation, Communications, Programmes, and senior leadership to maximise donor opportunities and engagement.

In undertaking these roles, the postholder should also have regard to: -

• Acting as an ambassador for the work, vision and values of Earthwatch Europe.

• Ensuring continuous development of skills and knowledge required for the post, undergoing training and performance review as required.

• Working within all the policies and procedures of Earthwatch Europe, ensuring compliance with health & safety policies and all legal and contractual obligations associated with the post.

• Collaborating with other Earthwatch teams to ensure effective delivery of partnership programmes.

• Carrying out any other reasonable duties commensurate with the level of responsibility of the post, as requested by the post holders line manager. 

Please find attached the full job description and person specification.

The Programmes Coordinator plays a central role in delivering our community-based services. You will coordinate and support the delivery of programmes, peer-support groups, drop-ins, and activities, while managing referrals and supporting accessible, person-centred service delivery.

ALAG is a user-led, pan-London membership charity supporting autistic adults without a learning disability. The Autism Hub sits under ALAG and provides advocacy, peer support, counselling, advice, activities, and training—connecting people to services that improve wellbeing and quality of life.

Key Responsibilities

• Coordinate referrals, assessments, and service allocation
• Organise groups, drop-ins, and community activities
• Support delivery of counselling and advocacy services
• Manage schedules, bookings, venues, and online sessions
• Handle enquiries, inboxes, and appointment coordination
• Maintain accurate records and support reporting (GDPR compliant)
• Support service users with access, adjustments, and signposting
• Liaise with staff, volunteers, and external partners
• Monitor capacity and escalate risks or issues

About You

Essential

• Experience in administration, coordination, or similar role
• Experience in community, voluntary, health, or social care settings
• Understanding of autistic/neurodivergent needs
• Strong organisation and communication skills
• Confident IT skills (databases, email, online platforms)
• Commitment to inclusive, person-centred practice

Desirable

• Lived experience of autism
• Experience coordinating groups or supporting volunteers
• Knowledge of local services

Additional Information

• Community-based role with some evening/weekend work (with notice)
• Training and development provided

Would you like to join an effective and encouraging team that helps people who are homeless find housing? You will be making a tangible difference every day. 

HOPE worldwide provides a compassionate, person-centred housing service ‘Two Step’ that helps people find and sustain accommodation in the private rented sector and in supported housing. 

The team spirit, opportunities for staff development, and the way that staff live out Christian values were instrumental in HOPE worldwide being awarded Investors in People Gold Accreditation.

The nature of the work will require someone who is resilient, quick to learn and is a good team player. Full training and regular support will be provided. 

Relevant experience is desirable but not essential.

Salary: £29,000 – £32,000 per annum

Working hours: Full-time (37.5 hours per week - hybrid role: can work up to 2 days from home by arrangement)

Annual leave and benefits: 25 days annual leave plus Bank Holidays, 5% pension contribution, Employee Assistance Programme.

Requirements - this job is for you if you:

• Have good written and oral communication skills in English and can liaise with external agencies in a professional manner 
• Can communicate compassionately and build trust to help people navigate challenging circumstances
• Have good IT literacy and organisational skills
• Can take initiative as a member of a team
• Can work under emotional pressure and respond to stressful situations professionally and with integrity

What will you do in the role?

• Assess client needs and suitability for accommodation in the private rented sector and/or supported housing via in-person meetings 
• Provide advice, guidance and support over the phone, in person, and via email to clients and stakeholders
• Arrange viewings of suitable properties with clients and liaise with agents and landlords
• Make referrals to hostels and supported housing
• Assist clients to access grants and with benefit claims
• Support clients with issues such as rent payments, liaising with landlords and dealing with neighbours
• Update client records and referrers using our CRM system, In-Form.
• Work with the team to keep improving the service

Desirable Experience and skills:

At HOPE worldwide, we value both lived and learnt experience. The following skills and experience would be helpful but if you don't have them, rest assured that we value attitude and willingness to learn, not just experience and skills:

• Working within a team of professional staff
• Successfully building relationships with a variety of stakeholders
• Experience of working with a charity/third sector organisation
• Working or serving within an organisation with a Christian ethos
• Supporting people to resolve issues with benefit claims
• Personal experience of overcoming homelessness or disadvantage
• Supporting people to access or sustain accommodation 

Equal Opportunities:

HOPE worldwide is an equal opportunities employer. We are committed to ensuring that our workplace is free from discrimination within the framework of the Equality Act 2010.

We welcome applications from candidates of all backgrounds. Candidates will require Right to Work in the UK.

Please note that our office is in Angel, Islington and is up two flights of stairs with no lift. The requirements of job applicants and existing members of staff who have a disability will be reviewed to ensure that, wherever possible, reasonable adjustments are made to enable them to enter into or remain in employment with us. 

DBS checks:

Due to the nature of the role, a criminal record check is required before a final job offer is made.

How to apply:

Please submit a CV and cover letter outlining your motivation, skills and experience.

We know that there will be strong candidates who will not fit all the criteria, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

Shortlisted applicants will be invited to in-person interviews at HOPE worldwide’s office in Islington.

We look forward to hearing from you!

We are looking for a strategically minded and highly committed individual to lead our System Navigation Services.  This person will be responsible for developing exceptional services to help people seeking sanctuary navigate the systems they are forced to exist in and delivering these in solidarity with those seeking sanctuary.These System Navigation Services - The Sanctuary, The Drop-In, The Sheffield Project for Refugee Integration and Growth (SPRING), and our Volunteering Team - are exciting, joyful, and powerful city-wide services that are developed alongside the community of people seeking sanctuary.  They are both impressive in their current form and have so much potential for the right candidate to build and develop them further. 

Alongside this work, we also expect a successful candidate will also have a deep understanding of systemic change, understand our unique role in that work, and understand how their role contributes to systemic change. 

Ultimately, this is a position of leadership within a highly trusted and impactful organisation at the forefront of the movement for the rights of people seeking sanctuary.  We are truly excited about bringing on someone to join us on the journey we are all on together – towards a city that is safe and welcoming for those seeking sanctuary.  In a time when that vision seems to be receding from us, we believe this work is more important than ever.