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Are you passionate about supporting and transforming the lives of people who are experiencing homelessness in Hammersmith & Fulham?
We are looking for multiple Project Workers to join our Hammersmith & Fulham Supported Accommodation Pathway. These services support adults with a range of needs who are preparing for more independent living.
In the role of Project Worker, you will support clients on their journey toward increased independence. You will manage a caseload of residents, helping them develop the skills and confidence required to move on to appropriate longer‑term or independent accommodation. The role focuses on empowering residents to build on their strengths, develop practical life skills, and maintain independence in the community.
Working in this role, your key responsibilities will be to:
About you
This role will suit people with:
Above all we are looking for inspirational individuals who have a genuine desire to support people to transform their lives, and who will be committed to our Recovery Ethos.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
Closing Date: 10am on 27 May 2026
Interview and assessment date: TBC
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a passionate, dog welfare and training literate, manager to energise, inspire and lead Chiltern Dog Rescue Society into the future
CDRS is a successful and established dog rehoming charity working from our ‘state of the art’ Rescue Centre near Wendover, Bucks.
Our passionate staff, volunteers and members are striving to make life better for our dogs using their kindness and expertise.
This is an exciting opportunity to drive the charity forwards and shape it for the future
Will you join us and make life better for dogs?
Job Title: Head of Dog Rehoming Charity
Reports to: Board of Trustees
Location: Bromley Heights Rescue Centre HP23 6LD
Salary: £35-40k
Hours: 40 per week on an agreed rota (includes weekends and bank holidays)
Contract type: Permanent, full-time
Responsibilities
Be responsible for all aspects of the Charity - dogs, people, facilities ,compliance and finances
Manage the charity and the skilled staff within it
Optimise the rescue of dogs and maintain the high quality of care currently in place
Drive the marketing, brand awareness and fundraising of the charity
Actively promote high standards of care with the staff and volunteers
Support and co-ordinate the volunteers, foster carers and members
About the team
We have an experienced team of 13 staff in place across the Charity. They are passionate about caring for the dogs and finding suitable loving homes for them in the next stage of their lives.
What we’re looking for
Essential
· A self starter with a passion for improving the lives of the dogs in our care
· Proven senior leadership experience in a charity, animal welfare, or similar organisation.
· Strong understanding of animal welfare principles and UK legislation affecting rehoming charities.
· Demonstrated ability in strategic planning, team leadership, and financial oversight.
· Successful track record in fundraising, stakeholder engagement, and partnership building.
· Excellent communication, people management, empathy, and decision-making skills.
· Good listening skills and openness to staff proposals, suggestions. Utilisation of existing staff experience and qualifications
· Experience working directly in rescue, veterinary, or kennels environments.
· Knowledge of health and Safety and employment law
Desirable
· Knowledge of marketing, PR, and community engagement strategies.
· Qualification in charity management, business administration, or animal welfare.
What we offer
28 days holiday per year plus bank holidays
Pension scheme
Lovely working environment in the Chiltern Hills at our modern rescue centre
A fulfilling and fun role rescuing dogs and giving them a better life
Interested? Here’s how to apply:
Application closing date: 21st June 2026
Interview date: 28th June 2026
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
anonymised application form and cover letter
In-person interview at the centre
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.
Redacted CVs may be accepted by exception.
We believe being an inclusive, diverse organisation – where we welcome diversity of thought, value individuals’ experience and can reach and partner all areas of society – is crucial if we’re to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
There’s a place for everyone at CDRS and we encourage applications from talented people across all communities.
CDRS is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role
The client requests no contact from agencies or media sales.
DS Achieve (a small charity) champions and supports children and young people with Down Syndrome with a focus on progression and development. After nine successful years, we’re excited to be appointing a Charity Director to lead the next stage of our growth and development.. This is an exciting opportunity for you to join a well-established organisation, leading a committed and talented team to create a positive impact.
Working closely with the Board of Trustees, you will provide strategic leadership, guide the development of the organisation, and support a committed team to deliver high-quality services for families across Hertfordshire and surrounding areas.
While the position is largely remote, the successful candidate must be able to travel regularly within Hertfordshire. Applicants should live locally to ensure consistent on-site availability when required.
Please see the attached Role Profile for details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are looking for an experienced and inspiring Community Fundraising Manager to lead our community fundraising activity and supporter experience strategy at an exciting time of growth and ambition.
As Community Fundraising Manager, you will lead and develop a high performing team to grow income through community fundraising, events, partnerships and supporter engagement. You’ll champion a supporter first culture, ensuring every interaction with Hft is positive, engaging and inspiring.
You’ll also play a key role in developing innovative fundraising initiatives and community partnerships with local organisations, universities, volunteers, supporters and Hft services, helping to create long-term advocacy and loyalty for our mission.
What you’ll be doing
Leading and inspiring a Community Fundraising Officer and Supporter Experience Officer to deliver ambitious income and engagement targets
Developing and delivering community fundraising strategies and events that are inclusive, impactful and supporter-focused
Building strong partnerships with local groups, universities, businesses and community organisations
Embedding co-production approaches into fundraising activity by working collaboratively with learning disabled people, families, volunteers and supporters
Championing excellent supporter and volunteer experiences across all fundraising touchpoints
Using insight, feedback and data to continuously improve supporter journeys and retention
Managing budgets, KPIs and forecasting to ensure financial sustainability and growth
Working collaboratively across Fundraising and Communications to shape engaging campaigns and fundraising opportunities
About you
We’re looking for someone who is:
An experienced community fundraising leader with a proven track record of delivering income growth
Passionate about supporter engagement and creating exceptional supporter experiences
Experienced in planning and delivering successful fundraising or community events
Skilled in developing partnerships and building long term relationships
A confident and supportive people manager who can motivate and develop teams
Comfortable using CRM systems, data and insight to drive performance and improve engagement
Knowledgeable about fundraising regulation and best practice
Committed to equity, diversity and inclusion
Experience working with volunteers, universities or co-produced community initiatives would be highly beneficial.
Selection Process
We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a presentation, and the opportunity to meet with key Managers to get to know the team and Hft.
Our Commitment to Inclusion
We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact Hft recruitment team.
To improve the lives of learning disabled people by providing personalised support that promotes independence, choice, and inclusion.



We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Young People Service located in Ealing. No experience required, just the right values.
£30,784.00 per annum, working 40 hours per week.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
This is a Waking Night Position; Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
Horn Lane is a Semi-Independent service for young people aged 16-21, we are a 24/7 service, we are Ofsted registered.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
What you'll bring:
Essential:
About us:
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
The Holocaust Educational Trust team is made up of hard working, energetic people who are passionate about our mission to educate every person from every background in the UK about the Holocaust and its relevance today. Over the course of our history, the Trust has created and delivered innovative and meaningful learning experiences and educational programmes which reach over 100,000 young people each year, teaching them about what the Holocaust was, and its relevance today. The school programmes we deliver include our Outreach Programme; our Lessons from Auschwitz Project; the Youth Advocacy/Ambassador Programme; Testimony 360: People and Places of the Holocaust; and Teacher Training.
The Public Affairs Officer supports the Holocaust Educational Trust’s parliamentary, policy and civil society engagement work. Working closely with the Public Affairs Manager, the role helps to build understanding and commitment among policy‑makers to ensuring that the Holocaust remains a central part of the UK’s national consciousness.
The successful candidate will provide meaningful support to activity that influences decision and policy makers; develop strong relationships with stakeholders; and provide ongoing political support for Holocaust education and antisemitism education across the UK.
The Officer contributes essential research, coordination, written and logistical support to the Public Affairs Manager and brings established contacts from across the political landscape to strengthen the organisation’s work.
Key Responsibilities:
To find out more, and for details on how to apply, interested candidates should read the full application pack and head to our website to apply.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role spans accross Berkshire and includes planning and delivering a programme of activities adapted for all levels of sight loss with the aim of building the skills of children and young people under 18 and supporting their development so that they can become tomorrow’s independent visually impaired adults, leading the lives of their choosing.
The successful candidate will be able to build strong relationships with children of all ages, and their families, and be able to work well both leading their own project and as part of the wider team. We are looking for someone with a passion for supporting people to live enriched lives, and therefore you should be someone who is able to work innovatively and be an advocate for our services.
Benefits include company pension, enhanced annual leave, flexible working, free tea and coffee while working in the office, free parking, mileage paid at the full 45p per mile rate, access to Employee Assistance Programme.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Project Delivery
Help provide more safe spaces and support for young people across the UK.
Are you an exceptional project leader who thrives on delivering complex, multi-stakeholder programmes? Do you want your work to make a lasting difference to communities?
We’re looking for a Head of Project Delivery to play a crucial role in bringing new Youth Zones to life—state-of-the-art, multimillion-pound spaces that transform opportunities for young people in some of the country’s most disadvantaged communities.
As an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.
Position: Head of Project Delivery (internally known as Head of Youth Zone Project Delivery)
Location: Hybrid working (2 days a week in either the Bolton or London offices combined with home-working and travel across our Youth Zone network as required)
Salary: £65,000-70,000
Hours: Full-time (37.5 hours/week) – 0.8 FTE can be considered
Contract: Permanent
Benefits: Agile working with flexibility in working hours; 25 days annual leave plus bank holidays (rising to a maximum of 30 days); birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.
Closing Date: 12noon on 10th June We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.
First Stage Interviews (online): 24th June
Second Stage Interviews (in-person at a Youth Zone – location TBC): 2nd July
About the Role
In this exciting and newly created role, you will lead the project management of new projects with end-to-end delivery of multiple new Youth Zones. Working closely with colleagues across multi-disciplinary teams, you will ensure every project is delivered effectively, collaboratively and to the highest standards.
You will thrive on managing the detail of individual projects, whilst also maintaining oversight across the whole portfolio of projects at different stages. The role doesn’t have direct reports but requires strong matrix leadership, influencing others to deliver at pace and with accountability.
You will:
About You
You will have excellent project management skills and significant experience of project managing multi-year complex projects and/or programmes using robust project management tools and methodologies.
A confident, credible project leader who can operate at both strategic and operational levels, you’ll bring:
Above all, you’re motivated by purpose and excited by the opportunity to help deliver spaces that enable young people to thrive.
About the Organisation
A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities.
It’s about opportunity.
You may have experience in areas such as Project Manager, Head of Project Management, Director of Project Management, Head of Project Delivery, Senior Project Manager, Project Manager Lead.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us: Richmond Borough Mind has been delivering mental health support to people and their carers in the local community for over 65 years, and we are seeking an experienced Senior Support Worker to join our Emotional Wellbeing Service.
The Role: The Emotional Wellbeing Service (EWS) provides support to those experiencing and recovering from mental ill health. The Senior Support Worker plays a key role in delivering high-quality, strengths-based emotional wellbeing and prevention services for adults across Richmond. The role supports individuals to build resilience, improve wellbeing, reduce crisis and achieve personal outcomes through strengths-based assessment, personalised support planning, risk management and trauma-informed practice.
Key Responsibilities:
· Provide structured 1:1 and group-based emotional wellbeing support in line with strengths-based and recovery-focused principles.
· Complete trauma-informed, strengths-based assessments and co-produce personalised support plans within specified timescales.
· Deliver flexible support in the community venues, homes, online and by phone to maximise accessibility.
· Use evidence-based tools (e.g. solution-focussed scaling, WEMWEBS) to support and measure progress.
· Support clients of the service to build coping strategies, independence, social connection and community participation.
· Provide support to individuals experiencing distress, escalation or early crisis, using de-escalation and trauma-informed approaches.
About You: The successful candidate will have experience of delivering 1:1 support in the community and within people’s homes as well as delivering group-based intervention. The successful person will also have experience of working with a range of mental health conditions across the spectrum of recovery and be able to support those with complex needs such as (but not limited to) substance use, complex trauma, housing and debt issues, relationship challenges, social isolation and financial issues.
We offer:
· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
· Contributory pension
· Bonus 1 day of annual leave per year over the festive period (pro rata)
· Employee Assistance Programme (EAP) which includes free counselling sessions
· Training and personal development opportunities
· Paid time off for medical appointments
· Staff away days and socials
The successful candidate will be subject to a Disclosure & Barring (DBS) check.
Please detail in your cover letter how you meet the job description for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help shape the future of a national charity making a difference across the UK
At Volunteering Matters, we believe stronger communities start with people. Every day, we bring people together through volunteering to reduce loneliness, improve wellbeing and create lasting social change in communities across the UK.
As we deliver an ambitious new five-year strategy, we are looking for an exceptional Director of Financial Assurance with significant senior finance leadership experience to help shape our future sustainability, strengthen financial resilience and provide the strategic insight that enables confident, impactful decision-making.
This is a rare opportunity to take on a senior leadership role with genuine influence across a national charity at a pivotal point in its journey.
A strategic leadership role with real impact
This new role is about providing the organisation with a clear, forward-looking financial picture, strengthening financial assurance, improving forecasting and helping ensure long-term sustainability in an increasingly complex funding environment.
Working closely with the Chief Executive Officer, Board and Finance & Audit Committee, you will play a central role in helping the organisation navigate growth, investment, risk and opportunity.
This role line manages the Finance Manager, ensuring strong operational finance while maintaining clear separation between operational delivery and independent oversight.
Most importantly, you will be excited by the opportunity to help shape the future of a national charity that creates real impact in communities every day. A
Why join Volunteering Matters?
This is an opportunity to join an organisation with a clear social purpose, ambitious plans and a culture built around flexibility, inclusion and collaboration.
We offer:
Flexible home-based working across the UK
A senior leadership role with genuine strategic influence
The chance to shape organisational sustainability and future growth
A supportive and values-led culture
Meaningful work that positively impacts communities across the UK
Our Values
Everything we do is guided by our values:
Empowering | Inclusive | Compassionate | Positive | Straightforward
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to disabled applicants who meet the essential criteria for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
Flexible Working by Default (re hours & place of work)
Unlimited Annual Leave
Employee Pension scheme
Life Assurance
Cycle to Work Scheme
Season Ticket Loan
Employee Assistance Programme
Enhanced sick and family leave.
Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
Interested?
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.



Wycliffe Bible Translators is one of the most exciting Christian charities to work for. We are a dynamic organisation with a big vision – a world where everyone can know Jesus through the Bible.
To help us achieve this vision, we need churches and individuals to support our work financially and through their prayers. To mobilise this vital support, we are looking for a Church Relations Manager for Ireland. In this role, you will be the vital bridge between a monumental global mission and the vibrant faith communities of Northern Ireland and the Republic of Ireland.
Key responsibilities:
For more information, see our attached application pack.
Benefits include:
It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.
A world where everyone can know Jesus through the Bible
The client requests no contact from agencies or media sales.
At Viva, we want children everywhere to have life in all its fullness. Viva inspires, supports and connects networks of churches and community-based organisations to work together to make a bigger, better and longer-lasting impact in the lives of children.
We do this by providing coaching, supporting programme implementation, helping them access funding, creating tools to measure impact, and facilitating a global community of learning.
As Viva’s Marketing & Creative Executive, you will play a key role in our Fundraising & Engagement team as you develop and deliver high-impact content across a wide range of media. Whether online or in person, your work will inspire new and existing supporters, build new community and enable Viva’s mission to be more widely known.
You’ll need to be creative, curious and adaptable to digital trends so that you can deliver authentic, impactful stories. You’ll be quick and eager to learn, and keen to start or develop your career in digital media and marketing. And while you enjoy working closely with a global team, you will also be self-motivated and proactive.
Through your role, you will play a vital part in making it possible for Viva to achieve its goal of enabling more children to live life in all its fullness.
Your responsibilities will include:
· Social Media: leading and managing Viva’s social media channels by maintaining and developing current platforms while building a strong and growing community.
· Event and Campaign Marketing: planning and monitoring Viva’s marketing for campaigns and events, as well as representing Viva at events.
· Graphic Design and Creative Content: designing and creating engaging digital content.
· Supporter Communications: enabling Viva’s supporters to experience great communications.
Location: this role can be remote, hybrid or office-based in Viva’s Oxford office with occasional travel in the UK
Hours: 37.5 hours a week, Monday to Friday. Part-time hours would be considered for the right candidate
Salary: £27,500 per annum (full-time salary)
How to apply: Take a look at the full job description and person spec in the Job Information Pack and then click the CharityJob Apply button below. You’ll be asked to submit a CV and cover letter including three specific pieces of content you have created.
Please note that you will need the right to live and work in the UK to apply for this role.
Key dates: the closing date will be midnight on Sunday 14th June 2026. Interviews will be held online on Thursday 25th June 2026.
Life in all its fullness! That's what we want for children everywhere.
The client requests no contact from agencies or media sales.
Finance Business Partner
We are seeking a qualified finance professional to support strategic decision making across a high-profile arts and cultural organisation.
Position: Finance Business Partner
Salary: £50,000 to £55,000 per annum
Location: Millbank, London
Hours: Full-time, 36 hours per week
Contract: Permanent
Closing Date: 7 June 2026
Interview Date: Week commencing 15 June 2026
About the Role
This is an exciting opportunity for an experienced finance professional to join a collaborative finance team supporting a wide range of audience-focused departments including Membership, Marketing, Visitor Experience, Learning, International Partnerships and Research & Interpretation.
Working closely with budget holders and senior stakeholders, you will play a key role in promoting strong financial management, supporting planning and forecasting activity, and helping teams make informed decisions through high quality financial insight and analysis.
Key responsibilities include:
About You
You will be a qualified accountant with strong management accounting experience gained within a complex organisation. You will be confident working with senior stakeholders and able to explain financial information clearly to non-financial colleagues.
To succeed in this role, you will ideally have:
Experience of using Unit4 or financial reporting tools would be beneficial but is not essential.
About the Organisation
This organisation is internationally recognised for its contribution to arts and culture and is committed to making creativity and artistic experiences accessible to all. With a strong focus on inclusion, collaboration and innovation, it offers an inspiring and purpose-driven working environment where employees are encouraged to develop and thrive.
Benefits include generous annual leave, pension contributions, season ticket loans, wellbeing support, discounts, and access to exhibitions and cultural venues.
Other roles you may have experience of could include: Finance Business Partner, Management Accountant, Finance Manager, Commercial Finance Analyst, Senior Management Accountant, Financial Planning Analyst, FP&A Analyst, Finance Analyst, Finance Officer, Business Partner Accountant.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
We are currently looking to recruit an Advice Session Supervisor. Experience in this role would be beneficial, but we will accept a Trainee Post for the right candidate.
Working at Citizens Advice Hertsmere offers many rewarding benefits, both personally and professionally. It provides the opportunity to make a real difference in people’s lives by helping individuals navigate challenges such as debt, housing, employment, and legal issues. This work can be highly fulfilling, as you directly support members of your community during difficult times. It also helps develop valuable skills, including communication, problem-solving, empathy, and teamwork, which are useful in many career paths. Additionally, Citizens Advice Hertsmere provides training and ongoing support, creating a positive and inclusive environment where staff and volunteers can grow in confidence and knowledge. Overall, this is a meaningful role that combines community impact with personal development.
Job Description: Advice Session Supervisor
Location: Hertsmere including Bushey and Potters Bar
Role Purpose
To supervise the delivery of high-quality advice services across multiple channels (face-to-face, telephone, email, webchat), ensuring that clients receive accurate, timely, and empathetic support. The Advice Session Supervisor will lead and support a team of advisers and volunteers, uphold Citizens Advice standards, and contribute to service development and quality assurance.
Key Responsibilities
Session Supervision
Oversee daily advice sessions, ensuring smooth operation and effective client service.
Provide real-time support and guidance to advisers and volunteers.
Manage session logistics including rota coordination and resource allocation.
Assisting with call back and responding to email enquiries
Quality Assurance
Conduct case checks and file reviews in line with Citizens Advice quality standards.
Identify and address advice quality issues and training needs.
Support continuous improvement through feedback and coaching.
Staff and Volunteer Support
Assist in the induction, training, and development of new and existing volunteers and staff.
Provide mentoring and technical support to ensure competence and confidence.
Service Monitoring and Reporting
Monitor service delivery against KPIs and targets.
Support the Advice Services Manager in identifying trends and service gaps.
Research and Campaigns
Encourage and support the collection of evidence for social policy work.
Promote awareness of local and national campaigns.
Person Specification
Essential Criteria
Proven experience supervising advice sessions or delivering generalist/specialist advice.
Strong working knowledge of key advice areas (e.g., welfare benefits, housing, debt).
Ability to meet Citizens Advice competence requirements.
Excellent interpersonal, communication, and organisational skills.
Commitment to equality, diversity, and inclusion.
Desirable Criteria
Experience working within the Citizens Advice network.
Familiarity with Citizens Advice case management and quality assurance systems.
Ability to adapt to changing service needs and work flexibly.
Working Conditions and Benefits
Competitive Salary
6 weeks annual leave
Workplace Pension
Contractual Sick Pay
Free Parking
Our client is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest. With a committed, dedicated staff team and clear plans to scale reach, support and impact, this charity lives its values by being positive, collaborative and ambitious in all it does.
Business Development Manager
Hybrid - predominantly home-based with occasional travel
Permanent
22.5 - 30 hrs hours per week (negotiable, 3-4 days a week)
£39,000 - £45,000 (pro-rata for part-time hours)
Reporting to the Director of Income and Engagement, you will identify, assess and manage contract and funding opportunities. You'll lead the development of compelling, high-quality and cost-effective bids and proposals (including re-securing existing contracts), coordinating bid plans and bid teams to ensure a consistent approach. You will also support mobilisation of new contracts and services and build relationships with commissioners, funders and partners. Using insight, outcomes data and carers' feedback, you'll strengthen bids, inform service improvement and support the development of innovative service models that improve outcomes for carers.
To be successful in this role, you will bring a strong track record of securing new contracts and re-securing existing contracts, with experience of commissioning and procurement processes in health, social care or the voluntary sector. You'll have proven experience of leading bid development activity and bid teams, producing high-quality, persuasive proposals to tight deadlines, alongside strong senior stakeholder engagement skills with commissioners, funders and partner organisations. You'll bring a good understanding of health and care systems (including Local Authority and Integrated Care System priorities and pressures), plus experience of service design and improvement, working collaboratively with multi-disciplinary teams and people with lived experience.
How to apply
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. To formally apply, you will need to complete a supporting statement (max. 2 sides of A4) by COB on Monday 8 June. . Interviews will be held on Monday 15 June and Friday 19 June.