Jobs in Gerrards cross

Job Title:

Front of House, Concierge/Receptionist

Team/Department:

House & Conferencing / Finance & Services

Hours: 

Job Share – 25 Hours per week (0.625 FTE)

Salary Range:

£32,000 - £35,000 FTE per annum

Contract:

Fixed Term to Permanent (12 Months)

Reporting to:

House & Conferencing Manager

Other Key Relationships:

Director of Finance & Services

House Maintenance Manager

HR & Compliance Officer (Health & Safety)

All Tenants and Staff of Mothers Union

Mothers Union 

Mothers’ Union is a women-led, international Christian movement dedicated to ending poverty, violence and social injustice in communities in the UK and around the world. 

Active for 150 years, with over 4 million members in approximately 84 countries, we work with people of all faiths and none, transforming lives, strengthening families and communities, and advocating for meaningful change.

Rooted in kindness, faith and compassionate action, we strive to create a better future where everyone has the opportunity and resources to thrive.

Role Purpose

The Front of House & Security staff play a pivotal role within the Head Office of Mothers Union, called Mary Sumner House, acting as the primary point of contact for all visitors, tenants, and clients. This role is responsible for delivering a professional, secure, and high-quality front-of-house experience while supporting the smooth day-to-day operation of a busy conference and office environment within a Grade II listed building in Westminster.

The postholder will ensure the effective coordination of meeting room bookings, uphold security and health & safety standards, and contribute to maintaining an exceptional environment that reflects the organisation’s values. Working independently and collaboratively, they will support the broader facilities and tenant management and conference operations.

Core Responsibilities

· To provide a professional, welcoming and secure “front of house” service for Mothers’ Union, acting as the first point of contact for all visitors, members, guests, tenants and clients.

· To maintain the security of the building and staff by monitoring access, CCTV and emergency procedures.

· To assist with meeting-room bookings.

· To deliver exceptional customer service and a premium experience for all tenants, clients, guests and VIPs.

· To maintain a safe, secure, welcoming and immaculate environment in line with brand standards and health & safety protocols.

Detailed Tasks

Front of House / Reception

1. Welcome visitors, guests, tenants and clients warmly and professionally, ensuring a first-class, personalised and memorable experience for every arrival and departure.
2. Manage VIP arrivals and departures with seamless, attentive and personalised service.
3. Greet and assist professionally; provide information, directions, to desired locations and general support as required.
4. Answer mainline overflow calls, in addition to routed room booking calls and respond to emails courteously, promptly and efficiently, redirecting or handling enquiries appropriately.
5. Deal with any queries or concerns from guests/clients with professionalism and problem-solving skills.
6. Create and maintain positive rapport and excellent professional relationships with guests, clients, tenants and team members.
7. Ensure all internal and external clients feel valued and supported at all times.
8. Receive, and distribute incoming post and deliveries acting as the building’s Post Master to include franking the outgoing MU related post.
9. Maintain general tidiness, cleanliness and a professional standard in all front-of-house areas and customer suites.

Security

1. Sign in all visitors and issue access passes to contractors in accordance with building procedures.
2. Maintain lobby presence and ensure entrance doors are covered at all times.
3. Assist in emergency situations (including fire evacuations, incident isolations and drills) and ensure common areas and fire exits remain clear.
4. Understand and strictly adhere to health & safety policies, security measures, building access control protocols and SOPs.

Conferencing & Meeting Room Support

1. To handle enquiries, take and manage bookings for meeting rooms.
2. In the absence of the Conference Manager, cover bookings, administration and liaison with the facilities team to ensure rooms are set up correctly with refreshments and AV equipment.

General MU Operational Support

1. Contribute to the continuous improvement of front-of-house services and operational processes within Mary Sumner House.

2. Undertake any other duties as may reasonably be required by your Line Manager or Department Director, in line with the scope and responsibilities of the role to support the wider organisation.

Working for Mothers Union

Detailed package, benefits and wellbeing package:

· 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break (pro rata for part-time staff) given at the discretion of Mothers’ Union

· 2 days paid volunteering leave (pro rata for part-time staff)

· Employer pension scheme with 7% employer contribution

· Enhanced maternity, paternity and adoption leave and pay

· Employee Assistance Programme including Virtual GP and Coaching

· Life Assurance

· Annual Season Ticket Loan

· Bike purchase salary sacrifice scheme (Cycle2Work)

· Eye care voucher and an allowance towards glasses

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London and does not fall under the organisational hybrid working policy due to the nature of the position.

Working pattern is flexible for the right combination of individuals, and will be agreed in conversation with the other candidate due to the nature of the job share.

We are looking to cover the hours of 8am to 6pm, Monday to Friday ideally split into morning and afternoon shifts to allow lunchtime cover, flexibility during busier periods and sustainability to provide appropriate cover for each other during periods of annual leave.

How to Apply

Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.

We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.

Application Deadline – 31st May 2026

Right to Work

Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed. Mothers’ Union unfortunately, is not in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK on a permanent basis or for at least the duration of the fixed term of 12 months.

DBS Checks

This vacancy is subject to a DBS check if you are successfully selected.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

Diversity & Inclusion

Mother’s Union is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role.

We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

Safeguarding Policy

Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.

Person Specification

AREAS AND CRITERIA

ESSENTIAL

DESIRABLE

Skills and Experience

Minimum 2 years’ experience in a corporate, administrative or luxury hospitality role

Experience in front of house and reception procedures, within a conferencing environment

General understanding of the charity sector and what motivates the individuals that choose this line of work

Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office, especially Excel 

Experience using and interacting with iVVy (Conferencing Management) and Dynamics 365 (CRM Database)

Impeccable personal presentation; confident, welcoming and professional demeanour

Strong customer-service focus with genuine interest in people; friendly, calm and approachable

Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels

Excellent organisational, and time management skills

Evidence of working in a team and contributing to a diverse and collaborative working environment

Experience of liaising with, negotiating and managing relationships with external organisations, teams, and individuals

Personality Characteristics

ESSENTIAL

DESIRABLE

· To have a genuine commitment to the values and ethos of the Mothers Union as a Christian faith-based movement

A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working

The ability to work with good humour, tact, and diplomacy and to maintain confidentiality

· Positive attitude

· Ability to meet deadlines, and to work under pressure when required

Attention to detail and accuracy

Proactive and able to work well independently as well as part of a team

Passionate about achieving excellence through continual learning

About the Aziz Foundation        

We at The Aziz Foundation are a family charitable foundation established to support British Muslim communities to flourish and give back to our country. Through our flagship Master's Scholarships programme, the Foundation has invested over £8 million into more than 700 scholarships for British Muslims pursuing postgraduate degrees, as well as working with employers to facilitate work experience and internships for young British Muslims. We have also supported a wide range of charitable initiatives, including funding of historic buildings, community sports, research into discrimination, interfaith activities and the engagement of British Muslims in the democratic process of our country. 

Job Purpose 

This is a new and vital role for the Foundation, involving developing our work around employment, which will support British Muslims to access employment and develop their careers in fields in which we are currently under-represented. You will be part of a matrix-working team that will collectively develop this piece of work, so you will not be simply implementing an existing plan; you’ll be there from the start with key input into how this should be designed and implemented. 

Your key role will be to engage with graduates and those with advanced vocational skills, to support them to develop the necessary skills to access employment and to support them once they are in employment in partnership with employers. Our target industries are journalism, law, arts, public policy, and tech/AI. This will involve direct engagement with employers, with graduates and other job seekers, with Aziz Scholarship/Internship alumni and with intermediary bodies that provide links between job seekers and employers. 

Internal relationships 

You will report to the Director of the Foundation, who will work closely with you in the development of this new programme. The Foundation currently has five staff, now growing to eight.We are a tight-knit team that goes over and above to support one another.

This role will work closely with the Head of Employer Engagement, who we are advertising in parallel.That role is more at the “demand” end – identifying and engaging employers to ensure that there are clear pathways for graduates and others seeking to develop their careers. 

Key Responsibilities 

Broadly, the main duties and responsibilities will include, but not be limited to, the following: 

• Build and manage engagement with British Muslim graduates/vocationally skilled job seekers in target sectors; journalism, law, arts, public policy, and tech/AI 

• Ensure our CRM system is maintained to track all external and internal communication for your area of work with graduates/job seekers 

• Convene and support development sessions for job seekers 

• Engage with the existing alumni network of Aziz Scholars and Interns 

• Collaborate with internal colleagues to support alignment of graduate skills with employer needs 

• Collaborate with the Communications function to ensure internal and external promotion of opportunities 

Person Specification 

When completing the cover letter as part of the application process, ensure that you address how you meet each of the “essential” criteria in the person specification and, where relevant, how you meet the “desirable” criteria. 

1. Experience

Essential 

• Minimum five years’ professional experience in a related role 
• Experience in recruitment, career development, or graduate programme management 
• Demonstrable commitment to equity and supporting underrepresented communities

Desirable

• Specific experience working in one of the target fields: journalism, law, arts, public policy, and tech/AI 
• Experience of managing networks of graduates or employees

2. Skills and Abilities

• Strong communication and facilitation skills 
• Solutions-focused – the ability to find ways to make things work rather than to find problems 
• An understanding of the challenges facing the British Muslim community 

We are looking for an all-round Communications Manager to join our small team.  You'll be able to build on your existing experience with some exciting upcoming projects that will have direct impact on the head and neck cancer community – as well as generating awareness across the general public.  We have a unique opportunity to develop our organisation to create maximum impact for head and neck cancer patients and their families while staying true to our origins.  There’s a lot of work to do.

Main responsibilities and duties:

• Contribute to a PR and communications strategy in conjunction with our Executive Director.
• Produce and rollout a new brand identity for the organisation.
• Manage and develop a new organisation website.
• Maximise media opportunities by identifying news angles and producing stong stories.
• Produce high quality materials – written, digital and visual – to promote the organisation and engage audiences to action.
• Use case studies and impact to develop our storytelling and create compelling copy to encourage financial support.
• Oversee literature production to support head and neck cancer patients and their families through their experience and work towards PIFtick accreditation.
• Co-ordinate production of a quarterly e-newsletter to keep our supporters informed of charity developments and that of the wider head and neck community.
• Regularly update our website to ensure all information is current and fit for purpose.
• Design and implement a social media plan to increase awareness of the charity and its activities.
• Produce monthly reports to track engagement and use these to improve our reach.
• Create campaigns to support our work in HPV awareness in line with the government’s target to increase vaccine take up.
• Identify opportunities to promote the organisation to those diagnosed with head and neck cancer and their families.
• Work with the Fundraising Manager, develop compelling fundraising campaigns that will appeal to the wider general public as well as our existing stakeholders.
• Liaise with the Executive Director to represent head and neck cancer patients with policymakers and raise awareness of the unique issues that affect this group.
• Act as the organisation’s spokesperson when required.
• Ensure that the charity meets all GDPR and data handling responsibilities in line with UK law.

Location: London & UK-wide (festival travel required)
Pay: £24.71 per hour (paid weekly)
Contract: 6 months (May – October 2026)
Hours: Full-time, including evenings, weekends & overnight stays

About the Role

We are seeking an experienced and dynamic Festivals & Events Fundraising Manager to lead face-to-face fundraising operations across major UK festivals for Médecins Sans Frontières. This is a hands-on leadership role where you will oversee multiple teams, ensure high-quality supporter engagement and drive performance in fast-paced, public-facing environments.

You will play a critical role in delivering fundraising success while maintaining the highest standards of safety, professionalism and supporter experience.

Key Responsibilities

• Lead and manage on-site fundraising teams across multiple festivals and events
• Oversee daily operations, ensuring smooth delivery and high performance
• Coach, mentor and manage Team Leaders, Coordinators and Fundraisers
• Conduct performance reviews, feedback sessions, and address underperformance
• Ensure all fundraising activity meets safeguarding, safety, and GDPR standards
• Act as the senior escalation point for issues, incidents, and safeguarding concerns
• Maintain high standards of presentation, professionalism, and supporter engagement
• Collaborate with internal teams to ensure effective planning and delivery
• Provide reporting and insights to senior leadership

About You

You are a confident and experienced leader with a background in face-to-face fundraising or large-scale events. You thrive in high-energy environments and can manage multiple priorities while leading teams to success.

You will bring:

• Proven experience in face-to-face fundraising or event operations
• Strong leadership and people management skills
• Ability to motivate teams and drive performance targets
• Excellent communication and interpersonal skills
• Strong understanding of safeguarding and compliance standards
• Resilience and adaptability in fast-paced environments
• Flexibility to travel extensively and work weekends

Why Join Us?

• Competitive hourly rate with weekly pay
• Opportunity to work at some of the UK’s most exciting festivals
• Meaningful work supporting an impactful global cause
• Fast-paced, engaging and rewarding environment
• Opportunity to develop leadership experience in large-scale operations

Apply Now

Submit your CV and a brief cover letter outlining your experience and suitability for the role.

Candidates must have the right to work in the UK. This role is subject to safeguarding checks.

Role Overview:
The Talent Set is delighted to partner with the client on a fantastic individual giving officer role. The successful candidate will support key fundraising initiatives, including face-to-face and in-memory giving programmes, contributing to the organisation’s mission.

Key Responsibilities:

• Assist in executing a new face-to-face fundraising programme, including creating materials, scripts, and supporter onboarding journeys.
• Manage and grow in-memory giving initiatives, developing engaging supporter communications and stewardship strategies.
• Support delivery and analysis of multi-channel direct mail appeals, working with content creators and segmentation data.
• Maintain accurate supporter records within the CRM system, ensuring compliance with GDPR and data governance policies.
• Collaborate across teams to deliver engaging campaigns and provide administrative support for fundraising activities.
• Contribute to other projects such as merchandise and lottery initiatives as required.

Person Specification:

• Proven experience in individual giving, including delivery of income streams like regular or in-memory donations.
• Familiar with managing supporter data in CRM systems, ideally Donorfy, with a good understanding of campaign tracking and reporting.
• Strong organisational skills with the ability to handle multiple priorities and meet deadlines.
• Excellent written communication skills with the ability to craft engaging supporter content.
• Ability to work collaboratively within a team and proactively adapt to new tasks.
• Attention to detail and accuracy, especially when working with data.
• Confident with digital tools, including Microsoft Office and CRM platforms.
• Demonstrates a genuine interest in supporting the aims of the organisation.

What’s on Offer:

• Salary: £30,000 to £35,000
• Location: Hybrid – 2 days onsite in Central London
• Contract: Permanent

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We're looking for a kind, compassionate and resilient Senior Administrator to join our Central Service team located at our head office in Islington.

£26,936.00- £35,000.00 per annum, working 35 hours per week.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme and Season Ticket Loans
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - 8% matched pension (via salary exchange)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

To provide an exceptional standard of organisational, administrative and project support to Directors within the Commercial & Growth and Operations Directorates, enabling them to operate effectively and efficiently. The role will implement and maintain robust, seamless administration systems and processes across the Directorates, ensuring consistency, accuracy and high professional standards.

The postholder will act as an ambassador for the Directors and the organisation at all times, supporting complex and competing workloads with confidence, discretion and foresight, and consistently staying one step ahead of what is required.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .

Provide high-quality support to Directors, ensuring the smooth and effective day-to-day running.
Proactively manage multiple complex diaries, correspondence and priorities, exercising sound judgement on when to support, challenge or hold the line as appropriate.
Coordinate and provide full administrative support for Directorates and corporate meetings, including the Performance Review meetings, providing end-to-end support, including scheduling, agenda management, paper collation, accurate note-taking, and follow-up of agreed actions and outcomes, reviewing and preparation of papers.
Lead on the organisation of business meetings, events, site visits, including venues, virtual meetings, agendas, papers, travel arrangements, room bookings, minute-taking and action tracking.
Support the timely production of high-quality documentation, including reports, presentations and briefing papers, maintaining excellent attention to detail, accuracy, branding and presentation standards.
Build and maintain strong professional relationships with colleagues across the organisation, acting as a key point of contact and trusted liaison for the Directors.
Work closely with other Executive Assistants and Personal Assistants to share best practice, provide mutual cover and ensure seamless support at Directorate and organisational level.
Assist with budget management activities where required, processing invoices and expenses in line with organisational procedures.
Handle sensitive and confidential information with discretion at all times.
Undertake additional duties or projects in the Directors.
About you:

An experienced and confident, senior level administrator/personal assistant, with enthusiasm to deliver a high quality and effective service
Able to immerse yourself within the business, understanding the work of the directorate and the organisational structures and personalities in place.
Able to work with gravitas, courage and be calm under pressure, building credibility and respect with internal and external stakeholders.
Able to communicate with a warm, inclusive and open manner in order to proactively promote positive 'one team' working across the wider business.
Extremely organised, with highly attuned planning and problem-solving skills, and experience in operating in a busy environment with competing demands.
Able to exercise sound judgement and maintain discretion and confidentiality at all times.
Resilient and flexible when working to tight deadlines, being able to prioritise work effectively and manage expectations.
Experienced in all elements of meeting administration - collating and issuing papers for meetings/boards - ensuring that papers are received in the appropriate format and to deadlines from colleagues across the business, taking accurate minutes and following up on action points.

What you'll bring:

Essential:

Experience in a similar role.
A qualification to degree level (or equivalent) in Business Administration would be beneficial but not essential.
A high level of IT skills, and experience in using the full suite of Microsoft Office software (including but not limited to: Word, Excel, PowerPoint, Outlook, SharePoint and Microsoft Teams).
Excellent attention to detail, and ability to present documents professionally and with style (this means having a keen eye for branding, grammar and layout).
A passion for what we do at Look Ahead - and an experience of delivering great customer service.
Desirable:

Experience supporting Directors or senior leaders in a complex or regulated organisation.
Experience of supporting formal governance or performance review forums, including minute-taking and action tracking.
Experience of working in housing, social care, health, or a similar public-facing or not-for-profit sector.
Confidence working with senior stakeholders and balancing competing priorities.

Interim Senior Media and Communications Officer

The Talent Set are delighted to partner with our client on a fantastic Senior Media and Communications Officer role. This is an exciting opportunity to lead strategic communications initiatives, enhance brand visibility, and engage diverse audiences through innovative media outreach and compelling storytelling.

Key Responsibilities

• Develop, implement, and evaluate media and communication strategies aligned with organisational goals.
• Manage relationships with media outlets, partners, and stakeholders to maximise coverage and engagement.
• Prepare press releases, media briefs, and other content that effectively convey key messages.
• Monitor media trends, public perception, and industry developments to inform communication approaches.
• Coordinate events, campaigns, and digital content to ensure consistent messaging across channels.
• Track and report on media coverage, communication impact, and campaign performance.
• Provide advice and support to leadership on communication best practices and crisis management.

Person Specification

• Proven experience in media, public relations, or communications roles.
• Excellent written and verbal communication skills, with the ability to craft clear, engaging content.
• Strong relationship-building skills with media professionals and internal stakeholders.
• Ability to manage multiple projects and deliver high-quality outcomes within deadlines.
• Proficiency in digital platforms, social media management, and media monitoring tools.
• Adaptability to evolving media landscapes and organisational needs.
• Collaborative attitude with a commitment to fostering inclusive and effective communication.
• Any membership, education or health sector experience would be desirable.

What’s on Offer
Salary: £39,000-£44,000 (inside IR35 day rate)
Interviews ASAP. 

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Job Title:People & Culture Coordinator   

Location:Hybrid (with 1 day per week in the London Office) 

Hours: 35 hours per week  

Contract type:Permanent   

Salary:£30,119 per annum (hybrid) 

What we do:  We help young people through cancer 

How we work:  We’re Determined, United, Spirited and Kind 

What we’re looking for:

• Someone to help champion a culture where every young person with cancer and every Teenage Cancer Trust colleague feels included, valued and never left behind.

• Someone to support the creation of an inclusive, people-first culture, strengthening staff engagement, wellbeing and development so that colleagues can deliver the best outcomes for young people with cancer.  

• Someone to coordinate and support the delivery of organisation-wide inclusion, wellbeing and learning activity, helping pull together staff insights and research to create meaningful interventions.  

Key dates:

Applications by 18th May. 1st Stage Interviews 9 June & 10 June online and 2nd Stage Interviews week commencing 22 June, potentially in person. 

Please note that we may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.

Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request. 

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.

To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.

Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. 

We are unable to offer individual feedback at the shortlisting stage. 

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).  

For information on how we collect, store and process personal data please contact the HR Team.

Dataro are looking for a Customer Success Manager to help grow their presence across the UK charity sector. This is a role focussed on providing excellent client satisfaction to the post holders UK and Europe based charity and not for profit portfolio. You will spend your time meeting clients, following up on queries and IT tickets, and supporting them in a consultative way to get the best impact from Dataro. This role is ideal for someone who enjoys building relationships, spotting opportunities to deliver great customer service and maintaining great channels of communications.

Dataro is a growing company that has retained a start up midset and ethos, so colleagues work with high levels of agency, are solutions focussed and happy delivering at pace.

You’ll work closely with other Customer Success Managers in the UK, as well as colleagues across the USA and Australia. This role would suit someone with experience of customer service and relationship management with a charity setting, who understands fundraising and what tools such as Dataro can do to help support income generation. Candidates don’t need to know Dataro’s product inside out, training will be provided, but an understanding of charity CRMs would be useful.

This is a great opportunity to join a growing organisation that still retains the energy and ownership of a startup environment, while working with charities across the UK to help them strengthen their fundraising and supporter engagement. 

Application notes

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to speak to us before the closing date.

Timeframes 

Closing date for applications: Midday Thursday 19th May 

Candidates will be notified of outcomes by EOD Friday 22nd May

Interviews will be two stages, see dates within the Candidate Pack 

We are seeking a YP Counselling Service Coordinator to lead on the counselling partnership with P3. Key aspects include overseeing client intake, assessments and allocation. You will ensure a high-quality and consistent delivery across the YP counselling service in line with KPIs and outcome frameworks. Alongside client sessions, regular meetings with both Spectra and P3 staff, compiling reports and management of safeguarding concerns.

Increasing referrals and building strong relationships in these boroughs will be an integral focus, esepcially in complex cases where young people require referrals or are engaged with other services.

Please note that this role is based in P3 Centre, Hillingdon, London (Hybrid with expectation to be in office twice a week).

Are you passionate about making a lasting difference to the lives of vulnerable adults and leading on the support of women in the service who have experienced VAWG?

About the role

Housing First is an innovative approach to supporting the most, excluded and hard to reach clients. It focuses on finding housing first; and then addressing the issues that have contributed to an individual’s homelessness.

The Housing First service aims to support hard to reach clients with complex needs; by sourcing independent tenancies and providing intensive support into long term accommodation. By adopting a flexible, creative and personalised approach, the service aims to support individuals to manage their tenancies in the community and rebuild their lives.

In the role of Housing First Worker you will work 9-5 hours Monday Friday; working with a person centred approach to support clients in their own homes as well as in the community.

• You will be responsible for managing a small caseload of clients day to day, delivering ongoing and intensive support to help people set up their home, with the overall goal of supporting them to sustain their tenancy and achieve individual goals and aspirations. 
• You will develop the skills to build and maintain effective relationships with local partner agencies to support clients throughout their recovery.
• You will be women's lead for the service, working with mostly female clients who have experienced VAWG.

About you

We are always on the lookout for passionate people to join us who can work with a proactive and flexible approach. If you have a genuine desire to support people to transform their live you don’t need to have direct experience to succeed in these roles. 

• If you have good communication skills, with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services and an interest in developing skills and knowledge to support clients we encourage you to apply!
• We will provide support and supervision to help you work independently and comfortably as a lone worker to support clients and effectively manage your own caseload.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 15th May 2026

Interview and assessments on: 26th, 27th, 28th May 2026

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Young People Service located in Ealing. No personal care or experience required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Oaklands & St Kilda's is made up of two newly refurbished six-bedroom homes, located close to each other in Ealing, West London.

This is a Waking Night role working to support young people throughout the night at the service.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• Building supportive, trusting relationships with young people and creating a positive atmosphere
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
• Co-producing ongoing assessment and management of risks in collaboration with young people with an attitude of 'positive risk taking'
• Providing support with daily living activities, including practical assistance to support young people s to independent living e.g. budgeting, cooking, establishing a night time routine
• Supporting young people to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
• Assisting in the recording and reporting of customer incidents

About you:

• Ability to advocate for young people in different professional and community spaces
• Values working collaboratively with young people to ensure the service best meets their
• An understanding of peoples' contexts and how this might be impacting them their lives
• and mental health
• Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.

What you'll bring:

Essential:

• Up to NVQ Level 3 or equivalent in a relevant area

Desirable:

• Experience working in complex mental health environments

About us

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Location: Charing Cross, hybrid

Contract: Temporary, up to 3 months, with potential to be extended

Hours: Part-time, 3 days per week

Pay: £18.11 p/h (+ holiday) (£35,413 p/a equivalent)

Start Date: ASAP

Prospectus is delighted to be supporting our client in the recruitment of a temporary Grants Officer. This role sits within the UK office of an international development charity, whose mission is to prevent and treat blindness and improve eye health globally. The postholder will primarily support grant-funded programmes in India and Vietnam, working closely with UK and international colleagues.

This is a junior, administration-focused role suited to someone with hands-on experience in grants or programme support who is looking to develop longer-term expertise in international development funding.

Responsibilities:

• Grant development and management
  • Support the management of a portfolio of restricted and unrestricted grants, primarily from trusts, foundations and institutional donors
  • Assist with the identification and initial research of new statutory and institutional funding opportunities
  • Support the preparation of funding proposals, donor reports and grant-related communications
  • Monitor grant compliance and reporting requirements, working closely with Finance and programme teams in the UK and overseas
  • Maintain accurate grant records and documentation
• Programme committee support
  • Coordinate papers, data and presentations for the quarterly UK Programme Committee and Board
  • Support project reviews by compiling, checking and maintaining monitoring and evaluation data
• General administration
  • Contribute to the UK Annual Report and wider organisational reporting
  • Act as a programme support resource for Fundraising and Communications colleagues
  • Support donor due diligence processes, meetings and events where required
  • Participate in team meetings, training and cross-organisational collaboration

Requirements:

• Recent, relevant experience within the charity or not-for-profit sector, ideally in a grants, programmes or funding support role
• Experience working in or with international NGOs or international development programmes
• Strong administrative and organisational skills, with excellent attention to detail
• Confidence using IT systems and digital tools, including Microsoft Office (experience of Power BI desirable)
• Clear written and verbal communication skills and the ability to build effective working relationships
• Comfortable working in a junior, support-focused role with scope to develop over time

Applications will be reviewed on a rolling basis so if this role interests you, please apply ASAP by submitting your CV in Word format. 

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please reach out to us.

This is an exciting opportunity to join GamCare as we continue to expand and develop our Online Support Services. To support this expansion, we are seeking an Online Support Team Leader to oversee and lead a growing remote team delivering vital digital support to individuals affected by gambling harm.

The role 

You will be responsible for overseeing the delivery and development of GamCare’s Online Support Services, which currently include online appointments, email support, chatrooms and forums, and a self-guided online support programme.

You will lead a remote team of Online Support Practitioners within the wider Helpline service, ensuring consistent, safe and effective support is delivered across all digital channels.

Key responsibilities 

·Managing the daily operational delivery of Online Support Services, ensuring high-quality support and adherence to agreed KPIs

·Providing line management for Online Support Practitioners, including supervision, team meetings, rota planning, and managing leave and cover

·Advocating for and promoting Online Support Services internally and externally to improve accessibility and awareness

·Supporting the ongoing reporting and evaluation of GamCare’s Online Services

·Identifying opportunities for service development and contributing to the design and implementation of improvements

About you 

This is a key leadership role for someone with experience delivering support services to vulnerable or complex individuals, alongside experience of supervising, coaching, mentoring or managing staff or volunteers. You will also bring a strong commitment to person-centred, non-judgemental practice.

You will be a confident communicator, comfortable working collaboratively across the Helpline service, and able to balance operational leadership with empathy, support and clear decision‑making – particularly when managing complex or high‑risk contacts.

Strong IT skills are essential, including experience working with digital platforms, CRM systems or call-handling tools.

About Us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

Benefits You Can Enjoy

·33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service

·A generous Pension Scheme - we contribute 6% and you contribute 2%

·Discretionary company sick pay from day one of service

·Employee Assistance Programme – 24-hour support
For further details and to apply please click the apply button.

Closing date for applications: 10th May 2026.

This post requires a DBS check.

GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.