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Job description
About the team
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
This role sits within Mind's information content team. Our purpose is to empower people to make informed choices, to understand their rights, and to live with and recover from mental health problems. We do this by creating high-quality, person-centred information. We produce and maintain all the mental health information on Mind's website, and in print.
Key duties and responsibilities
The post holder will:
As editorial officer you'll help us deliver information content that people need, in a way they can find and use. And you'll play a key role in keeping our publishing current, accurate and informed by lived experience.
To achieve this you'll perform tasks including:
-Briefing and collaborating with information officers, subject experts, lawyers and freelancers
-Collecting, analysing and summarising user feedback from people with mental health problems
-Content design and SEO optimisation work
-Copyediting and proofreading to a very high standard
-Publishing in our CMS
You'll hold responsibility for delivering assigned projects, making sure to meet deadlines and quality standards. You'll have mentorship and guidance from our senior editors and editorial manager. And you'll be contributing to a service that makes a difference for millions of people each year.
This role requires a Disclosure and Barring Service (DBS) check.
Mind's equity statement
Mind is committed to equality of opportunity for all staff. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application. We will shortlist candidates based on how closely they match the essential criteria in the person specification.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
This role sits within Mind's information content team. Our purpose is to empower people to make informed choices, to understand their rights, and to live with and recover from mental health problems. We do this by creating high-quality, person-centred information. We produce and maintain all the mental health information on Mind's website, and in print.
Key duties and responsibilities
The post holder will:
As editorial officer you'll help us deliver information content that people need, in a way they can find and use. And you'll play a key role in keeping our publishing current, accurate and informed by lived experience.
To achieve this you'll perform tasks including:
-Briefing and collaborating with information officers, subject experts, lawyers and freelancers
-Collecting, analysing and summarising user feedback from people with mental health problems
-Content design and SEO optimisation work
-Copyediting and proofreading to a very high standard
-Publishing in our CMS
You'll hold responsibility for delivering assigned projects, making sure to meet deadlines and quality standards. You'll have mentorship and guidance from our senior editors and editorial manager. And you'll be contributing to a service that makes a difference for millions of people each year.
This role requires a Disclosure and Barring Service (DBS) check.
Mind's equity statement
Mind is committed to equality of opportunity for all staff. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application. We will shortlist candidates based on how closely they match the essential criteria in the person specification.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Posted on: 05 June 2026
Closing date: 09 June 2026 at 00:00
Job ref: 0319
Tags: Social Care / Development
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![Mind [National Association for Mental Health] logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=172,height=129,fit=contain/uploads/mind_logo_on_a_white_background_2023_06_07_10_44_13_am.png){kind=logo}
Job description
About the team
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
About the teamThe Supporter Experience Design Team plays a vital role at Mind, ensuring our supporter data is accurate, efficient, and impactful. Working closely with key internal teams and external partners, we manage the end-to-end lifecycle of our data - from initial imports through to continuous enhancement of data quality. This work directly supports our Engaging Mind strategic pillar, helping to enhance supporter experience and strengthen our fundraising efforts.We are:
- A passionate, collaborative team dedicated to delivering efficiency and accuracy- Committed to using data and technology to drive continuous improvement across fundraising activities- Focused on creating seamless, meaningful experiences for our supporters and maximising the impact of every donation
Team information
Will you join us?
The Supporter Experience Design Team is central to ensuring the smooth and efficient processing of Mind's supporter data, underpinning our fundraising success.
Acting as the backbone of our data import processes, we work closely with colleagues and external partners to deliver high-quality, reliable data that maximises our charitable impact. By harnessing business intelligence, technology, and strategic collaboration, we are modernising our operations and embedding a culture of innovation and continuous improvement.
Our mission is to ensure that everyone facing a mental health challenge receives the support and respect they deserve. As a team, we contribute to this by maintaining exceptional data quality and enabling outstanding supporter engagement at every touchpoint.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
The post holder will:
Lead Mind's Gift Aid function to maximise income from fundraising activities.
Work cross-functionally with Fundraising, Finance and Compliance teams to optimise Gift Aid performance.
Ensure best practice in the collection, processing and claiming of Gift Aid across all income streams.
Monitor, improve and embed efficient Gift Aid processes, adapting to new products and income opportunities.
Provide insight and reporting to teams to help maximise Gift Aid income and performance.
Develop clear, engaging messaging to promote tax-efficient giving to supporters.
Maintain full compliance with HMRC regulations and internal governance requirements.
Act as Mind's subject matter expert and first point of contact for all Gift Aid queries.
Build strong relationships with HMRC, sector peers and internal stakeholders to share best practice.
Lead on Gift Aid audits, including HMRC visits, ensuring robust audit trails and implementation of recommendations.
Oversee document management and archiving systems for Gift Aid declarations, including third-party records.
Contribute to wider organisational objectives through leadership, collaboration and continuous improvement.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.Interviews will take place during the week commencing 29th June.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
About the teamThe Supporter Experience Design Team plays a vital role at Mind, ensuring our supporter data is accurate, efficient, and impactful. Working closely with key internal teams and external partners, we manage the end-to-end lifecycle of our data - from initial imports through to continuous enhancement of data quality. This work directly supports our Engaging Mind strategic pillar, helping to enhance supporter experience and strengthen our fundraising efforts.We are:
- A passionate, collaborative team dedicated to delivering efficiency and accuracy- Committed to using data and technology to drive continuous improvement across fundraising activities- Focused on creating seamless, meaningful experiences for our supporters and maximising the impact of every donation
Team information
Will you join us?
The Supporter Experience Design Team is central to ensuring the smooth and efficient processing of Mind's supporter data, underpinning our fundraising success.
Acting as the backbone of our data import processes, we work closely with colleagues and external partners to deliver high-quality, reliable data that maximises our charitable impact. By harnessing business intelligence, technology, and strategic collaboration, we are modernising our operations and embedding a culture of innovation and continuous improvement.
Our mission is to ensure that everyone facing a mental health challenge receives the support and respect they deserve. As a team, we contribute to this by maintaining exceptional data quality and enabling outstanding supporter engagement at every touchpoint.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
The post holder will:
Lead Mind's Gift Aid function to maximise income from fundraising activities.
Work cross-functionally with Fundraising, Finance and Compliance teams to optimise Gift Aid performance.
Ensure best practice in the collection, processing and claiming of Gift Aid across all income streams.
Monitor, improve and embed efficient Gift Aid processes, adapting to new products and income opportunities.
Provide insight and reporting to teams to help maximise Gift Aid income and performance.
Develop clear, engaging messaging to promote tax-efficient giving to supporters.
Maintain full compliance with HMRC regulations and internal governance requirements.
Act as Mind's subject matter expert and first point of contact for all Gift Aid queries.
Build strong relationships with HMRC, sector peers and internal stakeholders to share best practice.
Lead on Gift Aid audits, including HMRC visits, ensuring robust audit trails and implementation of recommendations.
Oversee document management and archiving systems for Gift Aid declarations, including third-party records.
Contribute to wider organisational objectives through leadership, collaboration and continuous improvement.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.Interviews will take place during the week commencing 29th June.
Organisation
![Mind [National Association for Mental Health]](https://downloads.charityjob.co.uk/cdn-cgi/image/width=172,height=129,fit=contain/media/mind_logo_on_a_white_background_2023_06_07_10_44_13_am.png){kind=logo}
Mind [National Association for Mental Health]
View profile
Registered Charity
501 - 1000
Registered Charity
501 - 1000
Posted on: 05 June 2026
Closing date: 18 June 2026 at 00:00
Job ref: 0308
Tags: Business Development, Mental Health
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Thank you!
Cardiff, Cardiff (On-site)
Stratford Cross, Greater London
£ 35,702
Full-time
Permanent
Job description
About the team
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
We're recruiting an Events Officer to join Mind's Events team. The team is focused on recruiting supporters to take part in third party sports events - such as TCS London Marathon, Tough Mudder, Royal Parks Half and the Ultra Challenge series - and helping them to achieve their fundraising goals.
The Events team is a part of a wider Mass Engagement team. In this financial year, the team is responsible for raising more than £23 million, so that Mind can fight for timely access to great quality care for all.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
The post holder will:
Day to day, the Events Officer manages supporter journeys from end-to-end. You'll make sure that those taking part in running, hiking, cycling and other active events get the information they need ahead of their events, feel connected to Mind's mission and are inspired to fundraise. You'll work with the Senior Events Officer, supporting other areas of event delivery, such as marketing and event day logistics.
We'd like to hear from you if you have…
-Experience working on peer-to-peer fundraising programmes and delivering memorable fundraising experiences for supporters.
-Excellent interpersonal skills and the ability to build authentic and effective relationships with supporters.
-Track record of monitoring and meeting targets and KPIs, ensuring strong ROI and supporter engagement.
-Project management skills, including ability to work across multiple projects simultaneously. Ability to use initiative to work alone ensuring work is planned, prioritised, and organised to achieve set deadlines.
-Ability to interpret and analyse data and use insight to improve performance.
-Demonstrated ability to work collaboratively across teams and functions, fostering a positive and productive working environment.
-Commitment to using communication skills to improve supporter experience through insight-driven communications and personalised engagement strategies
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
We're recruiting an Events Officer to join Mind's Events team. The team is focused on recruiting supporters to take part in third party sports events - such as TCS London Marathon, Tough Mudder, Royal Parks Half and the Ultra Challenge series - and helping them to achieve their fundraising goals.
The Events team is a part of a wider Mass Engagement team. In this financial year, the team is responsible for raising more than £23 million, so that Mind can fight for timely access to great quality care for all.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
The post holder will:
Day to day, the Events Officer manages supporter journeys from end-to-end. You'll make sure that those taking part in running, hiking, cycling and other active events get the information they need ahead of their events, feel connected to Mind's mission and are inspired to fundraise. You'll work with the Senior Events Officer, supporting other areas of event delivery, such as marketing and event day logistics.
We'd like to hear from you if you have…
-Experience working on peer-to-peer fundraising programmes and delivering memorable fundraising experiences for supporters.
-Excellent interpersonal skills and the ability to build authentic and effective relationships with supporters.
-Track record of monitoring and meeting targets and KPIs, ensuring strong ROI and supporter engagement.
-Project management skills, including ability to work across multiple projects simultaneously. Ability to use initiative to work alone ensuring work is planned, prioritised, and organised to achieve set deadlines.
-Ability to interpret and analyse data and use insight to improve performance.
-Demonstrated ability to work collaboratively across teams and functions, fostering a positive and productive working environment.
-Commitment to using communication skills to improve supporter experience through insight-driven communications and personalised engagement strategies
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
Organisation
Mind [National Association for Mental Health]
View profile
Registered Charity
501 - 1000
Registered Charity
501 - 1000
Posted on: 05 June 2026
Closing date: 06 June 2026 at 00:00
Job ref: 0317
Tags: Business Development
Does something look incorrect in this job listing?
Thank you!
Cardiff, Cardiff (On-site)
Stratford Cross, Greater London
£ 35,702
Part-time
Contract
Job description
About the team
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
We're recruiting an Events Officer to join Mind's Events team. The team is focused on recruiting supporters to take part in third party sports events - such as TCS London Marathon, Tough Mudder, Royal Parks Half and the Ultra Challenge series - and helping them to achieve their fundraising goals.
The Events team is a part of a wider Mass Engagement team. In this financial year, the team is responsible for raising more than £23 million, so that Mind can fight for timely access to great quality care for all.
This is a part-time role, working 14hrs per week.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
The post holder will:
Day to day, the Events Officer manages supporter journeys from end-to-end. You'll make sure that those taking part in running, hiking, cycling and other active events get the information they need ahead of their events, feel connected to Mind's mission and are inspired to fundraise. You'll work with the Senior Events Officer, supporting other areas of event delivery, such as marketing and event day logistics.
We'd like to hear from you if you have…
-Experience working on peer-to-peer fundraising programmes and delivering memorable fundraising experiences for supporters.
-Excellent interpersonal skills and the ability to build authentic and effective relationships with supporters.
-Track record of monitoring and meeting targets and KPIs, ensuring strong ROI and supporter engagement.
-Project management skills, including ability to work across multiple projects simultaneously. Ability to use initiative to work alone ensuring work is planned, prioritised, and organised to achieve set deadlines.
-Ability to interpret and analyse data and use insight to improve performance.
-Demonstrated ability to work collaboratively across teams and functions, fostering a positive and productive working environment.
-Commitment to using communication skills to improve supporter experience through insight-driven communications and personalised engagement strategies
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
We're recruiting an Events Officer to join Mind's Events team. The team is focused on recruiting supporters to take part in third party sports events - such as TCS London Marathon, Tough Mudder, Royal Parks Half and the Ultra Challenge series - and helping them to achieve their fundraising goals.
The Events team is a part of a wider Mass Engagement team. In this financial year, the team is responsible for raising more than £23 million, so that Mind can fight for timely access to great quality care for all.
This is a part-time role, working 14hrs per week.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
The post holder will:
Day to day, the Events Officer manages supporter journeys from end-to-end. You'll make sure that those taking part in running, hiking, cycling and other active events get the information they need ahead of their events, feel connected to Mind's mission and are inspired to fundraise. You'll work with the Senior Events Officer, supporting other areas of event delivery, such as marketing and event day logistics.
We'd like to hear from you if you have…
-Experience working on peer-to-peer fundraising programmes and delivering memorable fundraising experiences for supporters.
-Excellent interpersonal skills and the ability to build authentic and effective relationships with supporters.
-Track record of monitoring and meeting targets and KPIs, ensuring strong ROI and supporter engagement.
-Project management skills, including ability to work across multiple projects simultaneously. Ability to use initiative to work alone ensuring work is planned, prioritised, and organised to achieve set deadlines.
-Ability to interpret and analyse data and use insight to improve performance.
-Demonstrated ability to work collaboratively across teams and functions, fostering a positive and productive working environment.
-Commitment to using communication skills to improve supporter experience through insight-driven communications and personalised engagement strategies
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
Organisation
Mind [National Association for Mental Health]
View profile
Registered Charity
501 - 1000
Registered Charity
501 - 1000
Posted on: 05 June 2026
Closing date: 06 June 2026 at 00:00
Job ref: 0318
Tags: Business Development
Does something look incorrect in this job listing?
Thank you!
Job description
About the team
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
We won't give up until everyone experiencing a mental health problem gets the support and respect they deserve.
We know we can't achieve this alone. That's why we work closely with organisations and companies that share our commitment to ensuring everyone can access mental health support when they need it.
As part of our Corporate Partnerships team, you'll play a vital role in developing and delivering impactful collaborations. From employee fundraising and bespoke awareness campaigns to tackling mental health stigma, gift-in-kind partnerships and donations. No two partnerships are the same.
The Corporate Partnerships team is part of the wider Income Generation Directorate, which brings together Fundraising, Retail, Business Development and Operations into a single, unified function. Together, we share responsibility for delivering sustainable income growth, strong performance and meaningful organisational impact. Everyone plays a role in this collective approach, working across teams to achieve ambitious targets, strengthen supporter and partner relationships, and embed commercially minded, mission-led ways of working.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
The Postholder will provide excellent relationship and account management to Mind's existing corporate partnerships to maximise mutual value and impact. They will plan and deliver partnership initiatives, in line with the CorporatePartnerships strategy, to achieve ambitious income targets. This role will contribute to the Corporate Partnerships team accountabilities:
-Secure and grow restricted and unrestricted income via out mutually beneficial corporate partnerships
-Develop and enable corporate partnerships that deliver added value benefits to Mind and it's work i.e. gift-in-kind and pro-bono support
-Develop and enable corporate partnerships in support of Mind reaching new audiences
-Deliver an excellent experience in support of effective, long-term relationships
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
We won't give up until everyone experiencing a mental health problem gets the support and respect they deserve.
We know we can't achieve this alone. That's why we work closely with organisations and companies that share our commitment to ensuring everyone can access mental health support when they need it.
As part of our Corporate Partnerships team, you'll play a vital role in developing and delivering impactful collaborations. From employee fundraising and bespoke awareness campaigns to tackling mental health stigma, gift-in-kind partnerships and donations. No two partnerships are the same.
The Corporate Partnerships team is part of the wider Income Generation Directorate, which brings together Fundraising, Retail, Business Development and Operations into a single, unified function. Together, we share responsibility for delivering sustainable income growth, strong performance and meaningful organisational impact. Everyone plays a role in this collective approach, working across teams to achieve ambitious targets, strengthen supporter and partner relationships, and embed commercially minded, mission-led ways of working.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
The Postholder will provide excellent relationship and account management to Mind's existing corporate partnerships to maximise mutual value and impact. They will plan and deliver partnership initiatives, in line with the CorporatePartnerships strategy, to achieve ambitious income targets. This role will contribute to the Corporate Partnerships team accountabilities:
-Secure and grow restricted and unrestricted income via out mutually beneficial corporate partnerships
-Develop and enable corporate partnerships that deliver added value benefits to Mind and it's work i.e. gift-in-kind and pro-bono support
-Develop and enable corporate partnerships in support of Mind reaching new audiences
-Deliver an excellent experience in support of effective, long-term relationships
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Posted on: 05 June 2026
Closing date: 13 June 2026 at 00:00
Job ref: 0320
Tags: Business Development
Does something look incorrect in this job listing?
Thank you!
Job description
About the team
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
We're recruiting three Legacy & In Memory Officers to join Mind's Legacy & In Memory team. Our team recruits and builds meaningful relationships with supporters who choose to leave a gift in their Will to Mind or donate in memory of a loved one. We create thoughtful, insight-led campaigns and stewardship that grow long-term support, deliver excellent supporter experiences and help secure sustainable income for Mind. The Legacy & In Memory team is part of a wider Mass Engagement team. In this financial year, Mass Engagement is responsible for raising more than £23 million so that Mind can fight for timely access to great quality mental health care for all.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
The post holder will:
The Legacy & In Memory Officer will help plan, deliver and evaluate fundraising campaigns and supporter journeys from end to end. You will lead on delegated campaigns and projects to build engagement with supporters and drive long term support to Mind. You'll use data and insight and work with colleagues and external stakeholders to optimise activity and deliver an excellent supporter experience for our legacy supporters and in memory donors.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
We're recruiting three Legacy & In Memory Officers to join Mind's Legacy & In Memory team. Our team recruits and builds meaningful relationships with supporters who choose to leave a gift in their Will to Mind or donate in memory of a loved one. We create thoughtful, insight-led campaigns and stewardship that grow long-term support, deliver excellent supporter experiences and help secure sustainable income for Mind. The Legacy & In Memory team is part of a wider Mass Engagement team. In this financial year, Mass Engagement is responsible for raising more than £23 million so that Mind can fight for timely access to great quality mental health care for all.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
The post holder will:
The Legacy & In Memory Officer will help plan, deliver and evaluate fundraising campaigns and supporter journeys from end to end. You will lead on delegated campaigns and projects to build engagement with supporters and drive long term support to Mind. You'll use data and insight and work with colleagues and external stakeholders to optimise activity and deliver an excellent supporter experience for our legacy supporters and in memory donors.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Posted on: 05 June 2026
Closing date: 11 June 2026 at 00:00
Job ref: 0321
Tags: Business Development
Does something look incorrect in this job listing?
Thank you!
Stratford Cross, Greater London (On-site)
Cardiff, Cardiff
£ 35,702
Full-time
Permanent
Job description
About the team
Please note: Due to a high number of applicants we will be closing this job application a week early on the 19th June
------------------------------------------------------
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
Team: CreativeReports to: Senior Multimedia ProducerContract: PermanentHours: 35 per weekLocation: Hybrid - average 2 days per week in Stratford or Cardiff office (or home-based)Salary: £35,702 (London), £34,031 (Cardiff or home-based)
We're looking for a talented and motivated Multimedia Producer to join Mind's in-house Creative team. This is an exciting opportunity to help bring our brand to life through powerful, video, photo and audio content that supports our mission to ensure everyone with a mental health problem gets support and respect.
As part of a growing team, you'll produce high-quality multimedia content across a wide range of formats - from filmed stories and campaign assets to social videos, interviews, animations, and audio pieces. You'll collaborate with colleagues across Mind, transforming briefs into engaging, accessible content that resonates with audiences and strengthens our brand.
This role is perfect for someone with strong videography, photography and editing skills, a passion for storytelling, and the ability to work on multiple briefs in a fast-moving environment.
Key duties and responsibilities
What you'll be doing
-Filming and editing high-quality video content for campaigns, social media, events, and web.
-Producing multimedia content from concept through to final delivery - including storyboarding, scripting support, filming & post-production.
-Managing multiple briefs at once, balancing new creative work with BAU production needs.
-Ensuring all content is technically correct, accessible, and optimised for specific platforms and formats.
-Collaborating with colleagues in Creative, Brand, Marketing and Digital to develop impactful concepts.
-Organising and maintaining our digital asset library, including raw footage, final edits and consent forms.
-Occasionally liaising with or commissioning freelancers and production partners.
-Staying up to date with video trends, accessibility practices, equipment, and production techniques.
-Ensuring our work includes people with mental health problems from diverse backgrounds and supports Mind's commitment to becoming a truly anti-racist organisation.
About you
You'll bring:
-Experience filming and editing video content for different audiences, channels and formats.
-Experience in shooting photography and post-production of images.
-Technical confidence in videography, lighting, sound and editing workflows.
-Strong skills in Adobe Premiere Pro.
-Creative flair and the ability to work within brand guidelines and tone of voice.
-Great organisational skills and the ability to manage competing deadlines.
-Excellent communication and stakeholder management skills.
-A proactive, solutions-focused approach and ability to work independently and as part of a team.
-An understanding of inclusive, accessible and ethical content production.
-A willingness to travel and work unsociable hours occasionally when the project requires.
It's a bonus if you have:
-Skills in motion graphics, animation, or colour grading.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
This role requires a Disclosure and Barring Service (DBS) check.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
How to apply
Please submit:
-Your CV
-A showreel or 2 video projects you think highlight your videography and editing skills. There will be a field in the application questions to share a link(s)
-Answers to the 5 application questions below [with links to video if desired/relevant](Max 200 words per answer - these can be bullet points)
-Please share a recent video project you're proud of.
What was the brief, what was your role, and what impact did the work have?
-Talk us through your typical process when you receive a new video brief.
How do you get from brief ? planning ? production ? final export?
-Tell us about a time you worked with people with lived experience or produced content on a sensitive subject.
What steps did you take to ensure the process was safe, respectful, ethical and supportive for everyone involved?
-Tell us about a time you worked as part of a creative team on a project.
What was your role, how did you support others, and how did you handle any challenges or feedback?
-Are there any additional skills you have that you think would be great for the role and you'd like to share with us.
Please note: Due to a high number of applicants we will be closing this job application a week early on the 19th June
------------------------------------------------------
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
Team: CreativeReports to: Senior Multimedia ProducerContract: PermanentHours: 35 per weekLocation: Hybrid - average 2 days per week in Stratford or Cardiff office (or home-based)Salary: £35,702 (London), £34,031 (Cardiff or home-based)
We're looking for a talented and motivated Multimedia Producer to join Mind's in-house Creative team. This is an exciting opportunity to help bring our brand to life through powerful, video, photo and audio content that supports our mission to ensure everyone with a mental health problem gets support and respect.
As part of a growing team, you'll produce high-quality multimedia content across a wide range of formats - from filmed stories and campaign assets to social videos, interviews, animations, and audio pieces. You'll collaborate with colleagues across Mind, transforming briefs into engaging, accessible content that resonates with audiences and strengthens our brand.
This role is perfect for someone with strong videography, photography and editing skills, a passion for storytelling, and the ability to work on multiple briefs in a fast-moving environment.
Key duties and responsibilities
What you'll be doing
-Filming and editing high-quality video content for campaigns, social media, events, and web.
-Producing multimedia content from concept through to final delivery - including storyboarding, scripting support, filming & post-production.
-Managing multiple briefs at once, balancing new creative work with BAU production needs.
-Ensuring all content is technically correct, accessible, and optimised for specific platforms and formats.
-Collaborating with colleagues in Creative, Brand, Marketing and Digital to develop impactful concepts.
-Organising and maintaining our digital asset library, including raw footage, final edits and consent forms.
-Occasionally liaising with or commissioning freelancers and production partners.
-Staying up to date with video trends, accessibility practices, equipment, and production techniques.
-Ensuring our work includes people with mental health problems from diverse backgrounds and supports Mind's commitment to becoming a truly anti-racist organisation.
About you
You'll bring:
-Experience filming and editing video content for different audiences, channels and formats.
-Experience in shooting photography and post-production of images.
-Technical confidence in videography, lighting, sound and editing workflows.
-Strong skills in Adobe Premiere Pro.
-Creative flair and the ability to work within brand guidelines and tone of voice.
-Great organisational skills and the ability to manage competing deadlines.
-Excellent communication and stakeholder management skills.
-A proactive, solutions-focused approach and ability to work independently and as part of a team.
-An understanding of inclusive, accessible and ethical content production.
-A willingness to travel and work unsociable hours occasionally when the project requires.
It's a bonus if you have:
-Skills in motion graphics, animation, or colour grading.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
This role requires a Disclosure and Barring Service (DBS) check.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
How to apply
Please submit:
-Your CV
-A showreel or 2 video projects you think highlight your videography and editing skills. There will be a field in the application questions to share a link(s)
-Answers to the 5 application questions below [with links to video if desired/relevant](Max 200 words per answer - these can be bullet points)
-Please share a recent video project you're proud of.
What was the brief, what was your role, and what impact did the work have?
-Talk us through your typical process when you receive a new video brief.
How do you get from brief ? planning ? production ? final export?
-Tell us about a time you worked with people with lived experience or produced content on a sensitive subject.
What steps did you take to ensure the process was safe, respectful, ethical and supportive for everyone involved?
-Tell us about a time you worked as part of a creative team on a project.
What was your role, how did you support others, and how did you handle any challenges or feedback?
-Are there any additional skills you have that you think would be great for the role and you'd like to share with us.
Organisation
Mind [National Association for Mental Health]
View profile
Registered Charity
501 - 1000
Registered Charity
501 - 1000
Posted on: 05 June 2026
Closing date: 27 June 2026 at 00:00
Job ref: 0322
Tags: Social Care / Development
Does something look incorrect in this job listing?
Thank you!
Job description
About the team
Even though 1 in 4 people have mental health problems, most of us don't get the help we need. This has to change.
We have big goals over the next few years. We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
The Individual Giving team is focused on recruiting supporters to give a one-off donation or a direct debit to Mind. The team creates insight-led and creative fundraising campaigns and stewardship activities that acquire, retain and deepen engagement with supporters building long-term relationships that help deliver income for Mind.
About the role
Will you join us?
We're recruiting 2 x Individual Giving Officer roles to join the team.
As an Individual Giving Officer, you will support the Senior Individual Giving Officer in generating and delivering inspiring and motivating marketing and stewardship communications - as well as leading on delegated campaigns and projects, to build engagement with supporters and drive long term support for Mind.
You will deliver marketing campaigns from beginning to end - from writing briefs and working with agencies and internal teams on media, creative, data, print, production, and fulfilment, to collating results and using data and insight to optimise activity and deliver a brilliant supporter experience.
You'll be joining a team of friendly and passionate fundraisers, and you'll be supported to develop your skills and personal development plans in a wellbeing focused environment.
The Individual Giving team is a part of the wider Mass Engagement team, and you will play a pivot role in helping the team to reach and exceed their target of raising over £23 million, so that Mind can fight for timely access to great quality care for all.
This role requires a Disclosure and Barring Service (DBS) check.
About you
We'd like to hear from you if you have…
-Experience in planning, delivering and evaluating campaigns or activities, managing timelines, budgets, and multiple stakeholders to meet targets; with a track record of meeting and exceeding KPIs.
-Strong communication skills and the ability to engage with and steward our supporters across a range of marketing channels.
-Experience interpreting and analysing data to optimise marketing, fundraising or communication campaigns or stewardship strategies to improve performance and strengthen loyalty and trust.
-Excellent interpersonal skills and can build strong relationships internally and externally with suppliers, agencies, and stakeholders to collaborate and deliver a high-quality supporter experience.
-Experience in innovative thinking and creative approaches to enhance campaign performance and deepen supporter engagement.
-Experience administering PO & invoicing processes, accurately tracking expenditure to ensure activities are within budget and supporting financial reporting.
Mind is open to experience outside of the charity sector, transferable skills and learning in post, and we will welcome applications from candidates who may not meet the criteria exactly.
About applying
For more information about the role and its core responsibilities, download the full role profile below. If this sounds like the role for you, click "Apply Now". Please apply with a CV and covering letter or personal statement (no more than two A4 sides for each) which refers to the Person Specification.
Mind are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. We are also open to flexible working arrangements so please don't be afraid to speak to us about this at the interview stage, so we can explore what's possible.
Interviews are likely to take place week commencing 22nd June 2026 and will be in person at our office in Stratford, London.
If you would like more information about these roles or to discuss reasonable adjustments please contact - [email protected]
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the essential criteria in the personal specification.
Even though 1 in 4 people have mental health problems, most of us don't get the help we need. This has to change.
We have big goals over the next few years. We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
The Individual Giving team is focused on recruiting supporters to give a one-off donation or a direct debit to Mind. The team creates insight-led and creative fundraising campaigns and stewardship activities that acquire, retain and deepen engagement with supporters building long-term relationships that help deliver income for Mind.
About the role
Will you join us?
We're recruiting 2 x Individual Giving Officer roles to join the team.
As an Individual Giving Officer, you will support the Senior Individual Giving Officer in generating and delivering inspiring and motivating marketing and stewardship communications - as well as leading on delegated campaigns and projects, to build engagement with supporters and drive long term support for Mind.
You will deliver marketing campaigns from beginning to end - from writing briefs and working with agencies and internal teams on media, creative, data, print, production, and fulfilment, to collating results and using data and insight to optimise activity and deliver a brilliant supporter experience.
You'll be joining a team of friendly and passionate fundraisers, and you'll be supported to develop your skills and personal development plans in a wellbeing focused environment.
The Individual Giving team is a part of the wider Mass Engagement team, and you will play a pivot role in helping the team to reach and exceed their target of raising over £23 million, so that Mind can fight for timely access to great quality care for all.
This role requires a Disclosure and Barring Service (DBS) check.
About you
We'd like to hear from you if you have…
-Experience in planning, delivering and evaluating campaigns or activities, managing timelines, budgets, and multiple stakeholders to meet targets; with a track record of meeting and exceeding KPIs.
-Strong communication skills and the ability to engage with and steward our supporters across a range of marketing channels.
-Experience interpreting and analysing data to optimise marketing, fundraising or communication campaigns or stewardship strategies to improve performance and strengthen loyalty and trust.
-Excellent interpersonal skills and can build strong relationships internally and externally with suppliers, agencies, and stakeholders to collaborate and deliver a high-quality supporter experience.
-Experience in innovative thinking and creative approaches to enhance campaign performance and deepen supporter engagement.
-Experience administering PO & invoicing processes, accurately tracking expenditure to ensure activities are within budget and supporting financial reporting.
Mind is open to experience outside of the charity sector, transferable skills and learning in post, and we will welcome applications from candidates who may not meet the criteria exactly.
About applying
For more information about the role and its core responsibilities, download the full role profile below. If this sounds like the role for you, click "Apply Now". Please apply with a CV and covering letter or personal statement (no more than two A4 sides for each) which refers to the Person Specification.
Mind are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. We are also open to flexible working arrangements so please don't be afraid to speak to us about this at the interview stage, so we can explore what's possible.
Interviews are likely to take place week commencing 22nd June 2026 and will be in person at our office in Stratford, London.
If you would like more information about these roles or to discuss reasonable adjustments please contact - [email protected]
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the essential criteria in the personal specification.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Posted on: 05 June 2026
Closing date: 15 June 2026 at 00:00
Job ref: 0323
Tags: Business Development
Does something look incorrect in this job listing?
Thank you!
Job description
About the team
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
We're looking for a Community Fundraising Officer to join Mind's community fundraising team. This is as a maternity cover on a Fixed Term Contract of one year.
The team is focused on recruiting and delivering brilliant stewardship to supporters who choose to fundraise in their own way for Mind, whether this is at home, their place of work or at school, colleague or university. This year the team aims to raise over £5m and support over 10,000 people and organisations who have chosen to give their time and enthusiasm in order to organise their own fundraising activity for Mind.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
The post holder will:
Day to day, the Community Fundraising Officer manages supporter journeys from end-to-end. You'll make sure that those who are doing their own fundraising for Mind get the support they need ahead of their fundraising activity, feel connected to Mind's mission and are inspired to fundraise. You'll work with the Senior Community Fundraising Officer to support other areas of the programme delivery, such as using data and insights to optimise and further develop our automated supporter journeys.
We'd like to hear from you if you have:
-Experience of supporting volunteers to undertake a fundraising activity and exceed their targets.
-The ability to interpret and analyse performance data to optimise supporter journeys and maximise income.
-Excellent interpersonal skills for building strong relationships both internally and with supporters externally.
-Ability to work collaboratively across teams and functions, fostering a positive and productive working environment.
-Experience of using appropriate IT suite level of programmes associated with the role including databases and digital platforms.
-Experience of working independently to resolve routine tasks, manage own priorities and meet deadlines.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
We're looking for a Community Fundraising Officer to join Mind's community fundraising team. This is as a maternity cover on a Fixed Term Contract of one year.
The team is focused on recruiting and delivering brilliant stewardship to supporters who choose to fundraise in their own way for Mind, whether this is at home, their place of work or at school, colleague or university. This year the team aims to raise over £5m and support over 10,000 people and organisations who have chosen to give their time and enthusiasm in order to organise their own fundraising activity for Mind.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
The post holder will:
Day to day, the Community Fundraising Officer manages supporter journeys from end-to-end. You'll make sure that those who are doing their own fundraising for Mind get the support they need ahead of their fundraising activity, feel connected to Mind's mission and are inspired to fundraise. You'll work with the Senior Community Fundraising Officer to support other areas of the programme delivery, such as using data and insights to optimise and further develop our automated supporter journeys.
We'd like to hear from you if you have:
-Experience of supporting volunteers to undertake a fundraising activity and exceed their targets.
-The ability to interpret and analyse performance data to optimise supporter journeys and maximise income.
-Excellent interpersonal skills for building strong relationships both internally and with supporters externally.
-Ability to work collaboratively across teams and functions, fostering a positive and productive working environment.
-Experience of using appropriate IT suite level of programmes associated with the role including databases and digital platforms.
-Experience of working independently to resolve routine tasks, manage own priorities and meet deadlines.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Posted on: 05 June 2026
Closing date: 16 June 2026 at 00:00
Job ref: 0324
Tags: Business Development
Does something look incorrect in this job listing?
Thank you!
Job description
About the team
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
We are recruiting for a Senior Supporter Care Officer to join our team at Mind.
Mind's Supporter Care Team play a vital role in ensuring that we deliver an outstanding customer service to supporters and the general public, guaranteeing an excellent experience with Mind, leaving our supporters feeling valued and committed to our cause.
You will work closely with the team manager as well as two other Senior Officers, and 6 Co-rdinators. You will directly line manage 3 Co-ordinators, ensuring work is completed within SLAs, supporting with coaching and ensuring high quality standards are achieved by working with individuals to develop and improve whilst always keeping supporters at the heart of what we do.
Engagement and communication is key to this role and will require someone who has significant line management experience and who is above all else, compassionate, resilient and who thrives in a busy, customer facing environment.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
The post holder will:
-Line manage 3 Co-ordinators and support the whole team to ensure timely, high quality communications with supporters and the general public.
- Monitor quality and provide structured feedback on performance, creating bespoke development plans with team members.
- Support the management team with complaint handling and resolution, responding to complex emails and acting as an escalation point for Safeguarding concerns identified during team interactions (it is essential the post holder has Safeguarding experience)
-Create process notes, ensuring the team are briefed on upcoming activities and that templates and FAQs are up to date.
-Lead on and participate in team wide projects to utilise AI and other technology to improve supporter experiences
- Act as first line of support for the team on a day to day basis to resolve real time queries
-Foster strong relationships with the fundraising teams we work closely with, helping ensure events and activities are successful and engagement opportunities maximised.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
We are recruiting for a Senior Supporter Care Officer to join our team at Mind.
Mind's Supporter Care Team play a vital role in ensuring that we deliver an outstanding customer service to supporters and the general public, guaranteeing an excellent experience with Mind, leaving our supporters feeling valued and committed to our cause.
You will work closely with the team manager as well as two other Senior Officers, and 6 Co-rdinators. You will directly line manage 3 Co-ordinators, ensuring work is completed within SLAs, supporting with coaching and ensuring high quality standards are achieved by working with individuals to develop and improve whilst always keeping supporters at the heart of what we do.
Engagement and communication is key to this role and will require someone who has significant line management experience and who is above all else, compassionate, resilient and who thrives in a busy, customer facing environment.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
The post holder will:
-Line manage 3 Co-ordinators and support the whole team to ensure timely, high quality communications with supporters and the general public.
- Monitor quality and provide structured feedback on performance, creating bespoke development plans with team members.
- Support the management team with complaint handling and resolution, responding to complex emails and acting as an escalation point for Safeguarding concerns identified during team interactions (it is essential the post holder has Safeguarding experience)
-Create process notes, ensuring the team are briefed on upcoming activities and that templates and FAQs are up to date.
-Lead on and participate in team wide projects to utilise AI and other technology to improve supporter experiences
- Act as first line of support for the team on a day to day basis to resolve real time queries
-Foster strong relationships with the fundraising teams we work closely with, helping ensure events and activities are successful and engagement opportunities maximised.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Posted on: 05 June 2026
Closing date: 16 June 2026 at 00:00
Job ref: 0327
Tags: Business Development
Does something look incorrect in this job listing?
Thank you!
Job description
About the team
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
We won't give up until everyone experiencing a mental health problem gets the support and respect they deserve.
We know we can't achieve this alone. That's why we work closely with organisations and companies that share our commitment to ensuring everyone can access mental health support when they need it.
As part of our Corporate Partnerships team, you'll play a vital role in developing and delivering impactful collaborations. From employee fundraising and bespoke awareness campaigns to tackling mental health stigma, gift-in-kind partnerships and donations. No two partnerships are the same.
The Corporate Partnerships team is part of the wider Income Generation Directorate, which brings together Fundraising, Retail, Business Development and Operations into a single, unified function. Together, we share responsibility for delivering sustainable income growth, strong performance and meaningful organisational impact. Everyone plays a role in this collective approach, working across teams to achieve ambitious targets, strengthen supporter and partner relationships, and embed commercially minded, mission-led ways of working.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
The Postholder will provide excellent relationship and account management to Mind's existing corporate partnerships to maximise mutual value and impact. They will plan and deliver partnership initiatives, in line with the CorporatePartnerships strategy, to achieve ambitious income targets. This role will contribute to the Corporate Partnerships team accountabilities:
-Secure and grow restricted and unrestricted income via out mutually beneficialcorporate partnerships
-Develop and enable corporate partnerships that deliver added value benefits to Mind and it's work i.e. gift-in-kind and pro-bono support
-Develop and enable corporate partnerships in support of Mind reaching new audiences
-Deliver an excellent experience in support of effective, long-term relationships
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
We won't give up until everyone experiencing a mental health problem gets the support and respect they deserve.
We know we can't achieve this alone. That's why we work closely with organisations and companies that share our commitment to ensuring everyone can access mental health support when they need it.
As part of our Corporate Partnerships team, you'll play a vital role in developing and delivering impactful collaborations. From employee fundraising and bespoke awareness campaigns to tackling mental health stigma, gift-in-kind partnerships and donations. No two partnerships are the same.
The Corporate Partnerships team is part of the wider Income Generation Directorate, which brings together Fundraising, Retail, Business Development and Operations into a single, unified function. Together, we share responsibility for delivering sustainable income growth, strong performance and meaningful organisational impact. Everyone plays a role in this collective approach, working across teams to achieve ambitious targets, strengthen supporter and partner relationships, and embed commercially minded, mission-led ways of working.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
The Postholder will provide excellent relationship and account management to Mind's existing corporate partnerships to maximise mutual value and impact. They will plan and deliver partnership initiatives, in line with the CorporatePartnerships strategy, to achieve ambitious income targets. This role will contribute to the Corporate Partnerships team accountabilities:
-Secure and grow restricted and unrestricted income via out mutually beneficialcorporate partnerships
-Develop and enable corporate partnerships that deliver added value benefits to Mind and it's work i.e. gift-in-kind and pro-bono support
-Develop and enable corporate partnerships in support of Mind reaching new audiences
-Deliver an excellent experience in support of effective, long-term relationships
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Posted on: 05 June 2026
Closing date: 13 June 2026 at 00:00
Job ref: 0329
Tags: Business Development
Does something look incorrect in this job listing?
Thank you!
Job description
About the team
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
We're recruiting a Senior Data Selections Analyst to join Mind's Analytics and Insight Team.
This is a hands-on role responsible for delivering high-quality data selections, supporter segmentation, data validation and campaign support across Mind's fundraising and engagement activities. Working closely with fundraising, communications and data colleagues, you'll help ensure supporters receive relevant and timely communications while maintaining excellent standards of data quality and compliance.
You'll play a key role in delivering audience selections, supporting campaign planning, improving data quality and helping colleagues make informed, data-driven decisions.
We'd like to hear from you if you have:
• Experience delivering end-to-end campaign selections, from briefing through to data outputs and reporting.• Experience using FastStats Discoverer (or a similar marketing database and segmentation tool).• Strong knowledge of CRM systems and data quality management, ideally including Dynamics 365.• Experience using SQL/T-SQL to query, validate and investigate data.• Excellent communication skills with the ability to work collaboratively with both technical and non-technical stakeholders.
Interviews are expected to take place during the week commencing 22 June 2026.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
The post holder will:
• Deliver accurate and timely audience selections, segmentation and data extracts to support fundraising, marketing and supporter engagement activities.
• Work with stakeholders to translate campaign requirements into effective data selections, ensuring all outputs meet agreed briefs, deadlines and compliance requirements.
• Support the delivery of automated and multi-channel supporter journeys through the creation, testing and validation of audience selections.
• Use FastStats, SQL and other analytical tools to investigate data, validate outputs and identify opportunities to improve data quality and campaign performance.
• Carry out data quality checks, imports and reconciliations, ensuring the integrity and accuracy of supporter data across Mind's systems.
• Provide expert advice and support to colleagues on data selections, segmentation, CRM data structures and best practice use of supporter data.
• Develop and maintain documentation, processes and guidance to support consistent and efficient ways of working.
• Work collaboratively with colleagues across fundraising, communications, digital and supporter experience teams to deliver supporter-centric and data-driven campaigns.
• Contribute to continuous improvement initiatives, identifying opportunities to increase automation, efficiency and effectiveness across data and campaign delivery processes.
• Ensure all activities are undertaken in line with GDPR, data protection legislation, Gift Aid regulations and Mind's internal policies and procedures.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
We're recruiting a Senior Data Selections Analyst to join Mind's Analytics and Insight Team.
This is a hands-on role responsible for delivering high-quality data selections, supporter segmentation, data validation and campaign support across Mind's fundraising and engagement activities. Working closely with fundraising, communications and data colleagues, you'll help ensure supporters receive relevant and timely communications while maintaining excellent standards of data quality and compliance.
You'll play a key role in delivering audience selections, supporting campaign planning, improving data quality and helping colleagues make informed, data-driven decisions.
We'd like to hear from you if you have:
• Experience delivering end-to-end campaign selections, from briefing through to data outputs and reporting.• Experience using FastStats Discoverer (or a similar marketing database and segmentation tool).• Strong knowledge of CRM systems and data quality management, ideally including Dynamics 365.• Experience using SQL/T-SQL to query, validate and investigate data.• Excellent communication skills with the ability to work collaboratively with both technical and non-technical stakeholders.
Interviews are expected to take place during the week commencing 22 June 2026.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
The post holder will:
• Deliver accurate and timely audience selections, segmentation and data extracts to support fundraising, marketing and supporter engagement activities.
• Work with stakeholders to translate campaign requirements into effective data selections, ensuring all outputs meet agreed briefs, deadlines and compliance requirements.
• Support the delivery of automated and multi-channel supporter journeys through the creation, testing and validation of audience selections.
• Use FastStats, SQL and other analytical tools to investigate data, validate outputs and identify opportunities to improve data quality and campaign performance.
• Carry out data quality checks, imports and reconciliations, ensuring the integrity and accuracy of supporter data across Mind's systems.
• Provide expert advice and support to colleagues on data selections, segmentation, CRM data structures and best practice use of supporter data.
• Develop and maintain documentation, processes and guidance to support consistent and efficient ways of working.
• Work collaboratively with colleagues across fundraising, communications, digital and supporter experience teams to deliver supporter-centric and data-driven campaigns.
• Contribute to continuous improvement initiatives, identifying opportunities to increase automation, efficiency and effectiveness across data and campaign delivery processes.
• Ensure all activities are undertaken in line with GDPR, data protection legislation, Gift Aid regulations and Mind's internal policies and procedures.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Posted on: 05 June 2026
Closing date: 13 June 2026 at 00:00
Job ref: 0330
Tags: Business Development
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London, Greater London (On-site)
£29,395 per year
Full-time or part-time (28 - 35 hours/week)
Contract (1 year with possibility of extension subject to funding)
Arts, Culture and Heritage
∙
Charity Support
∙
Community Development
∙
Social Welfare
∙
Youth and Children
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Role Overview
In this role you will be responsible for office management and administrative support across Pembroke House’s work, from supporting governance functions, to leading on Hall Hire bookings and supporting programmes in our buildings and in the wider neighbourhood.
You will be passionate about delivering and improving our processes to streamline our work, and enjoy bringing your skills in organisation and process management to a vibrant team. You will be comfortable multi-tasking and shifting priorities when needed on tasks such as answering the phone, ordering supplies, organising the logistical details of room hire and supporting the delivery of events.
Person Specification
The person we appoint to this role will have a passion for organisation and the smooth management of processes. You will enjoy working with a range of people including residents of all ages and backgrounds. As a member of a small and enterprising team you will also be ready to muck-in to support others as required.
You will be able to manage competing demands on your time as you will be working in a fast-paced office environment. You will have an eye for detail, the drive to see tasks through to completion and be confident working unsupervised for some of the time.
You will take on responsibility for ensuring that hall hirers get what they are expecting, and must be confident and able to be firm when you know we are unable to fulfil a request. In addition you will oversee the Pembroke Academy of Music, ensuring that it continues to be an efficient and joyful programme.
If this role is done well you will embed a solid foundation from which our work can flourish. You will be a key external voice and face of Pembroke House and will sit at the heart of a dynamic team, ensuring that visitors are welcomed, enquiries are dealt with efficiently and that information flows effectively through the organisation.
Pembroke House
Pembroke House is a neighbourhood organisation. We are working towards a connected, just and thriving Walworth. We believe in the power of a neighbourhood to tackle our biggest social challenges.
We were founded in 1885, by students from Pembroke College, Cambridge, as one of the first settlement houses. Shocked by growing poverty and inequality, the pioneers of the settlement movement sought a new approach: taking up residence to live, work and solve problems alongside local communities. We continue to share a building with St Christopher’s church, which has its routes in the same student settlement.
For over 130 years, we’ve been working to bridge traditional divides and unite people – whatever their background or walk of life – in building a better Walworth.
Application Deadline: 9am Monday 6 July 2026 Please note we will be shortlisting and interviewing potential candidates throughout this period.
Shortlisting by Nina Feldman and Sally Carr: Week of 6 July
Interviews with Michal Beno and Tara Mack: Week of 13 July
You will be required to complete a short IT test if you are invited to an interview, and have an opportunity to meet some other members of the team.
Organisation
Pembroke House
View profile
Registered Charity
11 - 20
Registered Charity
11 - 20
Located in the heart of Walworth, we strive to empower communities and individuals to create a neighbourhood where everyone can flourish.
Posted on: 05 June 2026
Closing date: 05 July 2026 at 23:30
Tags: Administration, Office Management
The client requests no contact from agencies or media sales.
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Borough, England (Hybrid)
19.85 miles
£16 per annum
Part-time
Temporary (1-3 months)
Job description
Ready to take on an income-focused administrative role where your work supports a meaningful cause?
This is a great opportunity to join a purpose-led international charity as their Supporter Income & Administration Officer (temporary), supporting the accurate processing and management of vital fundraising income.
This role would suit someone who enjoys working with financial data, ensuring accuracy, and playing a key role in keeping essential income processing running smoothly.
If you have previous experience in income processing, finance administration or fundraising operations - particularly within a membership or non-profit setting - this could be the role for you!
Role: Supporter Income & Administration Officer
Organisation Type: International charity (anonymous)
Salary/Rate: £16.48 per hour
Working Arrangements: Part-time, 2 to 3 days per week, hybrid with at least 2 days on site (spread across the week to support income processing and banking)
Location: London & WFH (Nearest station London Bridge)
Employment Type: Temporary position
Duration: 1 to 3 months
Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged!
The Role:
As the Supporter Income & Administration Officer, you’ll play a central part in processing fundraising income, ensuring all donations are accurately recorded, coded, filed and acknowledged in line with best practice.
Your responsibilities will include:
CVs are being reviewed on a rolling basis – early applications are encouraged.
Apply now to be part of a team ensuring vital fundraising income is managed with accuracy and care.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
This is a great opportunity to join a purpose-led international charity as their Supporter Income & Administration Officer (temporary), supporting the accurate processing and management of vital fundraising income.
This role would suit someone who enjoys working with financial data, ensuring accuracy, and playing a key role in keeping essential income processing running smoothly.
If you have previous experience in income processing, finance administration or fundraising operations - particularly within a membership or non-profit setting - this could be the role for you!
Role: Supporter Income & Administration Officer
Organisation Type: International charity (anonymous)
Salary/Rate: £16.48 per hour
Working Arrangements: Part-time, 2 to 3 days per week, hybrid with at least 2 days on site (spread across the week to support income processing and banking)
Location: London & WFH (Nearest station London Bridge)
Employment Type: Temporary position
Duration: 1 to 3 months
Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged!
The Role:
As the Supporter Income & Administration Officer, you’ll play a central part in processing fundraising income, ensuring all donations are accurately recorded, coded, filed and acknowledged in line with best practice.
Your responsibilities will include:
- Processing fundraising income from multiple sources, including post, bank transfers and online platforms
- Accurately recording, coding and filing all donations across paper and electronic systems
- Managing and maintaining donation data within Salesforce CRM
- Opening and handling incoming post, including preparing cash and cheques for secure banking
- Ensuring all donations are acknowledged promptly to support a positive donor experience
- Supporting Gift Aid processes, ensuring information is correctly recorded and compliant
- Assisting with reconciliation and financial administration tasks
- Providing additional administrative support to the wider team as needed
- Strong experience in income processing, financial administration or data-heavy roles
- Excellent attention to detail and a high level of accuracy
- Confident working with CRM systems such as Salesforce
- Comfortable handling financial information and working with sensitive data
- Well organised, methodical and able to manage competing priorities
- A team player with a proactive and reliable approach
- Ideally experienced within a charity, fundraising or membership environment
- Play a critical role in ensuring vital income is processed accurately and efficiently
- Gain valuable experience in fundraising operations and financial administration
- Work with a supportive, purpose-driven team
- Flexible part-time working with a clear structure across the week
- Immediate start opportunity with a meaningful short-term impact
CVs are being reviewed on a rolling basis – early applications are encouraged.
Apply now to be part of a team ensuring vital fundraising income is managed with accuracy and care.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Organisation
Posted on: 05 June 2026
Closing date: 05 July 2026 at 23:59
Job ref: J82632
Tags: Administration
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Job description
Part-Time Finance & Data Administrator (Maternity Cover)
Fully Remote | ? 12 Hours per Week | £13.74 per Hour | Immediate Start | Until September 2026
I am excited to be working with a fantastic UK charity in search of a Finance & Data Administrator to provide cover on a part-time, fully remote basis.
This role is ideal for an organised administrator with excellent attention to detail, strong Excel skills, and confidence working with financial and data records.
Key Responsibilities
Processing invoices, expenses and financial records
Maintaining accurate finance and CRM/database information
Reconciling transactions and supporting month-end reporting
Producing reports and spreadsheets
Managing electronic records and supporting meeting administration
What We're Looking For
Previous administration experience
Excellent attention to detail
Strong Excel and numerical skills
Ability to work independently and meet deadlines
Strong communication and organisational skills
Desirable
Bookkeeping experience
Knowledge of Xero or similar accounting software
CRM/database experience
Microsoft 365 proficiency
The Offer
? Immediate start
? Fully remote
? Flexible hours
? 12 hours per week
? £13.74 per hour
? Contract until September 2026
If you are immediately available with the above skills and experience, please apply today, I would love to have a conversation with you!
Organisation
Posted on: 05 June 2026
Closing date: 19 June 2026 at 11:59
Job ref: 47535
Tags: Finance
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