Jobs in Greater london or London
About Better Society Capital (BSC):
Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.
Since 2012, we have helped grow the UK's social impact investment market thirteen-fold, to more than £11 billion, proving that impact investing can scale when social outcomes and investment opportunity are genuinely aligned. We have committed more than £1 billion of our own capital to social impact investments and today hold a live portfolio of over 100 across the UK, primarily made into funds spanning early-stage and mature positions, all working towards lasting impact for the people and communities they serve.
We're now delivering our 2026–2030 strategy: mobilising £20–30 billion in capital to positively impact 15–20 million lives across the UK over the next decade. We're focusing our expertise and capital on four challenge areas: housing, economic opportunity, climate and energy, and health. These have been chosen because each combines urgent social need, proven investment models and a clear role for BSC to play.
This is BSC's next chapter. Building on everything we've proven since 2012, we're scaling with greater ambition and sharper focus, and looking for people who want to help shape how we get there.
The Opportunity:
We're recruiting an Investment Manager to identify, assess and manage social impact investments that change lives, working with investors, social enterprises and government to grow the UK's social impact investment market.
You'll help find and shape the investments that deliver on BSC's 2026–2030 strategy: identifying social issues and market gaps and building the partnerships, structures and solutions needed to mobilise capital at scale. As a systems change agent, you'll contribute to strategic projects that shape how BSC and the wider market tackle these challenges, moving towards leading strands of this work as your experience grows.
Managing a portfolio of social impact investments well is just as central to our mission. You'll build trusted, long-term relationships with fund managers, managing performance against expectations across financial, social impact and systems change goals.
Investment Associate and Manager Development Programme
We invest in our people as seriously as we invest our portfolio. You’ll accelerate your growth through hands-on experience across multiple asset classes, tailored training programmes and collaboration with sector-leading specialists as well as gaining direct exposure to our Investment Committee and senior leadership.
We deliberately rotate Associates and Managers across our investment team to build genuine cross-asset-class judgement, learning to manage performance, risk and relationships across very different types of investment. Few roles in impact investing offer this breadth. Over time, Managers will begin to specialise in one of our teams. You can find out more about how this works alongside our training offer in our Candidate Pack.
We are hiring up to two Associates or Managers starting in the following teams:
-
Lending: you will work on assessing and managing investments across blended finance, social outcomes contracts and/or climate and energy vehicles and contribute to strategic projects aligned with our 2026-30 strategy.
-
Impact Investment Management: you will gain a portfolio-wide perspective, working on special situations and exits to protect and recover value across financial, impact and systems change; lead our overall learning approach; and lead on elements of portfolio insight.
What you will do:
Originate and assess new investments
-
Identify social issues and market gaps where impact investment can be part of the solution, building creative, collaborative solutions with investors, charities and government.
-
Run detailed investment analysis of the market, the prospective investee, and the financial, social impact and systems change cases, working closely with fund managers to build the relationships that underpin a strong investment case.
-
Support the structuring of prospective investments, prepare and present recommendations to our Investment Committee, and help negotiate legal documents through to close.
Become a systems change agent
-
Support the development and delivery of key strategic projects in BSC's asset classes, moving towards leading strands as your experience grows.
-
Manage and develop relationships with fund managers, and support engagement with investors, charities and social enterprises to deliver on our strategic goals.
Lead the performance management and manager relationships for a portfolio of social impact investments
-
Own a portfolio of individual social impact investments, engaging with fund managers to manage each investment towards exit and delivering on its financial returns, social impact and systems change goals.
-
Lead analysis of impact and financial performance across your investments, including across asset classes and impact themes.
-
Contribute to special situations and the active management of exits.
Support portfolio-level performance analysis and management
-
Contribute to portfolio-level and asset class-level performance monitoring, including analysis of financial, impact and systems change performance across asset classes, strategies and impact themes.
-
Help embed the lessons from your own investments into how BSC manages performance and risk across the wider portfolio.
Help shape the next phase of our market-leading impact investment approach and team
-
Champion or contribute to our impact investing practice and process, in collaboration with colleagues across BSC.
-
Contribute to organisation-wide initiatives and strategic projects that improve how we work and how we engage with stakeholders.
What you will bring - Qualifications & Experience
Essential
-
A passion and demonstrable commitment to improving lives in the UK
-
Experience undertaking and communicating detailed analysis of complex problems
-
Experience developing solutions to complex problems
-
Work experience that faces the financial, social or public sector
-
Proven relationship-building and influencing skills
Desirable
-
Work experience in social impact investment
-
Proven project management skills
-
Knowledge of housing or real estate, venture investment, social outcomes contracts or lending
Skills, Abilities and Attributes
-
Structured thinker – able to deal with complexity and uncertainty
-
Innovative, creative and strategic approach to problem solving
-
Solves problems with multiple stakeholders in an open and empathetic way
-
Collegial team player – flexible and willing to work with and contribute to a team
-
Self-starter – able to work under own initiative and source new opportunities
-
Relationship management – excellent interpersonal skills and able to build relationships at all levels
-
A confident and effective communicator when writing and speaking
-
Hunger for continued learning and development, including developing others
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
Job Title: Investment Associate
Department: Investment
Reports to: Investment Director
Grade: Manager - Core
Contract: Full-time, Permanent
Salary: £50,400 to £55,000 per annum, depending on experience
Location: Hybrid - London, EC1Y and homeworking
Right to Work: Unfortunately we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK at the time of application and for the duration of employment.
About Better Society Capital (BSC):
Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.
Since 2012, we have helped grow the UK's social impact investment market thirteen-fold, to more than £11 billion, proving that impact investing can scale when social outcomes and investment opportunity are genuinely aligned. We have committed more than £1 billion of our own capital to social impact investments and today hold a live portfolio of over 100 across the UK, primarily made into funds spanning early-stage and mature positions, all working towards lasting impact for the people and communities they serve.
We're now delivering our 2026–2030 strategy: mobilising £20–30 billion in capital to positively impact 15–20 million lives across the UK over the next decade. We're focusing our expertise and capital on four challenge areas: housing, economic opportunity, climate and energy, and health. These have been chosen because each combines urgent social need, proven investment models and a clear role for BSC to play.
This is BSC's next chapter. Building on everything we've proven since 2012, we're scaling with greater ambition and sharper focus, and looking for people who want to help shape how we get there.
The Opportunity:
We're recruiting an Investment Associate to support the identification, assessment and management of social impact investments that change lives, working alongside investors, social enterprises and government to help grow the UK's social impact investment market.
You'll help research and analyse the investments that deliver on BSC's 2026–2030 strategy: identifying social issues and market gaps, and supporting the partnerships, structures and solutions needed to mobilise capital at scale. You'll contribute to strategic projects that shape how BSC and the wider market tackle these challenges, building your experience as a future systems change agent.
Supporting the performance of our existing portfolio is just as central to our mission as finding new investments. You'll help build relationships with fund managers and support the monitoring of performance against expectations across financial, social impact and systems change goals.
Investment Associate and Manager Development Programme
We invest in our people as seriously as we invest our portfolio. You’ll accelerate your growth through hands-on experience across multiple asset classes, tailored training programmes and collaboration with sector-leading specialists as well as gaining direct exposure to our Investment Committee and senior leadership.
We deliberately rotate Associates and Managers across our investment team to build genuine cross-asset-class judgement, learning to manage performance, risk and relationships across very different types of investment. Few roles in impact investing offer this breadth. Over time, Managers will begin to specialise in one of our teams. You can find out more about how this works alongside our training offer in our Candidate Pack.
We are hiring up to two Associates or Managers starting in the following teams:
-
Lending: you will work on assessing and managing investments across blended finance, social outcomes contracts and/or climate and energy vehicles and contribute to strategic projects aligned with our 2026-30 strategy.
-
Impact Investment Management: you will gain a portfolio-wide perspective, working on special situations and exits to protect and recover value across financial, impact and systems change; lead our overall learning approach; and lead on elements of portfolio insight.
What you will do:
Support the origination and assessment of new investments
-
Help identify social issues and market gaps where impact investment can be part of the solution, contributing to creative, collaborative solutions with investors, charities and government.
-
Support detailed investment analysis of the market, the prospective investee, and the financial, social impact and systems change cases, working closely with senior members of the investment team and with fund managers to help build the relationships that underpin a strong investment case.
-
Support the structuring of prospective investments, help prepare recommendations for our Investment Committee, and support legal negotiations through to close.
Contribute to systems change
-
Support the development and delivery of key strategic projects in BSC's asset classes, building your experience and taking on more responsibility over time.
-
Help develop relationships with fund managers, and support engagement with investors, charities and social enterprises to deliver on our strategic goals.
Support the performance management and manager relationships for a portfolio of social impact investments
-
Support a portfolio of individual social impact investments, engaging with fund managers to help monitor and manage each investment's progress towards exit, financial returns, social impact and systems change goals.
-
Contribute to analysis of impact and financial performance across your investments, including across asset classes and impact themes.
-
Support special situations and the active management of exits as needed.
Support portfolio-level performance analysis and management
-
Contribute to portfolio-level and asset class-level performance monitoring, including analysis of financial, impact and systems change performance across asset classes, strategies and impact themes.
-
Help embed the lessons from the investments you’re involved in into how BSC manages performance and risk across the wider portfolio.
Help shape the next phase of our market-leading impact investment approach and team
-
Contribute to our impact investing practice and process, in collaboration with colleagues across BSC.
-
Contribute to organisation-wide initiatives and strategic projects that improve how we work and how we engage with stakeholders.
Other
-
Participate in at least one ‘BSC Citizenship’ activity, helping to make BSC a great place to work. This could be helping to organise our summer or winter social, joining the Staff Council or helping with health and safety
What you will bring - Qualifications & Experience
Essential
-
A passion and demonstrable commitment to improving lives in the UK
-
Experience undertaking and communicating detailed analysis of complex problems
-
Work experience that faces the financial, social or public sector
-
Proven relationship-building and influencing skills
Desirable
-
Work experience in social impact investment
-
Proven project management skills
-
Knowledge of housing or real estate, venture investment, social outcomes contracts or lending
Skills, Abilities and Attributes
-
Structured thinker – able to deal with complexity and uncertainty
-
Innovative, creative and strategic approach to problem solving
-
Solves problems with multiple stakeholders in an open and empathetic way
-
Collegial team player – flexible and willing to work with and contribute to a team
-
Self-starter – able to work under own initiative and source new opportunities
-
Relationship management – excellent interpersonal skills and able to build relationships at all levels
-
A confident and effective communicator when writing and speaking
-
Hunger for continued learning and development, including developing others
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Housing Options Officer, you will provide housing-related support, advice, and guidance to vulnerable young people aged 16-35 living in YMCA accommodation. You will work closely with residents to help them develop independent living skills, manage their tenancies, maximise their income, access education and employment opportunities, and move on to sustainable housing solutions.
What you'll be doing
- Managing a caseload of young people and providing person-centred support.
- Completing assessments, support plans, and risk assessments.
- Supporting residents with budgeting, welfare benefits, tenancy sustainment, and life skills.
- Working with housing providers, local authorities, and support agencies to secure positive move-on outcomes.
- Managing rent arrears, anti-social behaviour, and resident welfare issues.
- Promoting safeguarding, wellbeing, and a psychologically informed environment (PIE).
- Acting as a shift lead when required and helping maintain a safe and supportive accommodation environment.
About You
We are looking for someone who:
- Has experience supporting young people or vulnerable adults in a housing, support, youth work, or customer-facing environment.
- Understands the challenges facing young people experiencing homelessness.
- Has excellent communication, organisation, and relationship-building skills.
- Can work effectively with a range of internal and external partners.
- Is passionate about helping young people achieve positive futures.
- Can maintain professional boundaries while providing compassionate support.
The client requests no contact from agencies or media sales.
Job Title: Investment Manager - Client Investment
Department: Investment
Reports to: Managing Director - Client Investment
Grade: Manager - Senior
Contract: Full-time, Permanent
Salary: £61,500 to £67,000 per annum, depending on experience
Location: Hybrid - London, EC1Y and homeworking
Right to Work: Unfortunately we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK at the time of application and for the duration of employment.
About Better Society Capital (BSC):
Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.
Since 2012, we have helped grow the UK's social impact investment market thirteen-fold, to more than £11 billion, proving that impact investing can scale when social outcomes and investment opportunity are genuinely aligned. We have committed more than £1 billion of our own capital to social impact investments and today hold a live portfolio of over 100 across the UK, primarily made into funds spanning early-stage and mature positions, all working towards lasting impact for the people and communities they serve.
We're now delivering our 2026–2030 strategy: mobilising £20–30 billion in capital to positively impact 15–20 million lives across the UK over the next decade. We're focusing our expertise and capital on four challenge areas: housing, economic opportunity, climate and energy, and health. These have been chosen because each combines urgent social need, proven investment models and a clear role for BSC to play.
This is BSC's next chapter. Building on everything we've proven since 2012, we're scaling with greater ambition and sharper focus, and looking for people who want to help shape how we get there.
The Opportunity:
We are recruiting an Investment Manager to take a leading role across BSC’s client investment mandates, playing a central part in how we mobilise capital at scale to deliver lasting social impact.
A significant part of this role is supporting the management of BSC's client investment mandates, including the Schroder BSC Social Impact Trust, a listed investment trust for which BSC acts as portfolio manager, giving investors access to private market impact investments addressing some of the UK's most entrenched social issues. You will support portfolio management, reporting and investor engagement for the Trust, working closely with senior colleagues.
You will own a portfolio of impact investments spanning both BSC's own capital and the mandates we manage for others, taking direct responsibility for how these investments perform against their financial, social impact and systems change goals over time. You will build lasting relationships with fund managers, lead on performance monitoring and reporting, and shape how BSC manages a genuinely broad and varied portfolio across products and asset classes, developing cross-asset-class judgement that few comparable roles offer.
You will also contribute to BSC's client work more broadly, supporting our growing Advisory capability as we help other investors turn their impact ambitions into action through credible, practical investment strategies. This is a capability we are actively building, and you will play a key role in its delivery as it scales.
We invest in our people as seriously as we invest in our portfolio. You will accelerate your growth through hands-on experience, tailored training and collaboration with sector-leading specialists as well as gaining direct exposure to our Investment Committee and senior leadership. You can find out more about our training offer in our Candidate Pack.
What you will do:
Support investment management for BSC's client mandates
-
Contribute to portfolio-level investment management across our client mandates, helping shape how we think about multi-asset allocation and performance, and building the cashflow, liquidity and return models that underpin these decisions.
-
Bring the analysis and insight behind our client reporting to life, from regulatory reporting and accounts to due diligence questionnaires, giving investors a clear, compelling picture of how their capital is performing.
-
Support engagement with shareholders and clients through investor meetings, roundtables and portfolio updates, and represent BSC at external events, Boards and Investment Committees where needed.
Lead the performance management and manager relationships for a portfolio of social impact investments across BSC’s own capital and client mandates
-
Own a portfolio of individual social impact investments, managing each towards exit and delivering on its financial returns, social impact and systems change goals.
-
Build strong relationships with fund managers, engaging on and helping manage the financial and social impact performance of each investment.
-
Lead analysis of impact and financial performance across your investments, including across asset classes and impact themes.
Support Advisory projects
-
Support delivery of BSC Advisory projects for external investors, from discovery through to solution design and client capital management.
-
Contribute research, analysis and investment expertise to help other investors design credible impact investment strategies suited to their goals.
Contribute to new investment opportunities and strategic, systems change projects
-
As opportunities arise, contribute to new deals and strategic projects aligned with our 2026–2030 strategy, growing your expertise in origination and deal execution over time.
Help shape the next phase of our market-leading impact investment approach and team
-
Contribute to our impact investing practice and process, in collaboration with colleagues across BSC and with external partners.
-
Champion part of BSC's impact investing approach, or join a working group to deliver a strategic priority.
-
Contribute to organisation-wide initiatives that help us deliver our mission, such as working groups to improve how we work or engage with stakeholders.
What you will bring - Qualifications & Experience
Essential
-
A passion and demonstrable commitment to improving lives in the UK
-
Investment experience including performing investment analysis, making investment recommendations, monitoring performance and engaging with investees
-
Strong quantitative analysis skills, including financial analysis and modelling
-
Work experience that faces the financial, social or public sector
-
Proven relationship-building and stakeholder management
Desirable
-
Work experience in impact investing or sustainable investing
-
Exposure to multi-asset portfolios
-
Experience delivering regulatory and/or client reporting
-
Proven project management skills
-
Knowledge of real estate, growth equity, venture investment, private credit, or social outcomes contracts
Skills, Abilities and Attributes
-
Structured thinker – able to deal with complexity and uncertainty
-
Innovative, creative and strategic approach to problem solving
-
Solves problems with multiple stakeholders in an open and empathetic way
-
Collegial team player – flexible and willing to work with and contribute to a team
-
Self-starter – able to work under own initiative and source new opportunities
-
Relationship management – excellent interpersonal skills and able to build relationships at all levels
-
A confident and effective communicator when writing and speaking
-
Hunger for continued learning and development, including developing others
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Trainee Generalist Advice Caseworker
Starting on salary NJC Scale 5 - £32,749 per annum (increasing to NJC Scale 6 - £35,689 to £37,851 per annum - after 6 months)
Full-time – 35 hours per week
This is an exciting opportunity for an experienced Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser training programme within 6 months. You will also be working on a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.
Once assessed as having satisfactorily completed the initial six months training you will be issued with a new job description as a Generalist Advice Caseworker on a starting salary of £35,689 per annum.
- You must be a trained Gateway Assessor
- Have an understanding of the advice needs and issues of the local community in a diverse inner-city area
- Understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Friday 4 September 2026
Interviews will take place on Tuesday 8 September 2026
For further information and an application pack please go to our website
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Regional Finance Manager for Asia and MENA
Role details
Location: London, UK, with hybrid working
Salary: £43,800 gross per annum
Contract: Fixed term for 12 months, renewable subject to funding and good performance
Hours: 37.5 hours per week
Reporting to: Regional Director for Asia and MENA, with a technical working relationship to the Director of Finance
Application deadline: 11 August 2026
About Saferworld
Saferworld is an independent international organisation working to prevent violent conflict and build safer lives.
We work with people affected by conflict to improve their safety and sense of security, and we use evidence and learning to influence policies and practices that can help build lasting peace. Our priority is people, and we believe everyone should be able to live peaceful and fulfilling lives, free from fear and insecurity.
About the role
Saferworld is seeking an experienced Regional Finance Manager for Asia and MENA to provide senior financial leadership, technical support and practical oversight across the region.
Working closely with country finance teams, Regional Directors and the central Finance team, the post holder will help strengthen financial management, donor compliance, programme delivery and organisational accountability across Saferworld’s work in Asia and MENA.
Key responsibilities
The Regional Finance Manager will:
- Coordinate and consolidate annual budgets and quarterly forecasts across country offices
- Review monthly and quarterly management accounts and provide clear financial analysis
- Support donor budgeting, financial reporting, expenditure monitoring, budget realignments and grant close out
- Help country offices maintain audit ready records and meet statutory and donor reporting requirements
- Follow up on audit findings, compliance issues and agreed actions
- Provide targeted surge support during staffing gaps, organisational change or periods of increased operational pressure
- Deliver core finance functions directly where in country capacity is limited
- Support fundraising and proposal development through budget preparation and cost calculations
- Coach finance colleagues and budget holders to strengthen financial management practice
- Improve financial systems, workflows, internal controls, templates and reporting processes
- Promote consistency, accountability and good practice across the region
About you
You will have significant experience in financial management, budgeting, forecasting, management accounts and financial reporting within an international or multi country organisation.
You will also bring:
- Strong experience in donor funded programme finance, including budgeting, reporting, compliance and audit preparation
- Experience supporting or overseeing finance functions across country offices
- Experience working with national and local civil society organisations, particularly in complex or restricted environments
- A good understanding of internal controls, statutory reporting, audit readiness, risk management and financial governance
- Strong financial analysis, reconciliation and reporting skills
- The ability to manage competing priorities and deadlines across different countries
- Strong communication and influencing skills, including the ability to work effectively with finance and non finance colleagues
- A collaborative and culturally sensitive approach
- The ability to provide calm, practical and solutions focused support during periods of change or pressure
A professional accounting qualification or relevant finance qualification is desirable. Arabic language skills, or knowledge of another regional language, would be an advantage.
To apply, please submit your CV and a covering letter explaining how your experience meets the requirements of the role.
The client requests no contact from agencies or media sales.
Job Title: Impact Manager (interim)
Department: Investment Team
Reports to: Impact Director
Salary: £61,500 - £67,000 pa
Contract: 12 month fixed-term contract, full-time
Location: Hybrid – London, EC1Y and homeworking
Right to Work: We are unable to provide work visa sponsorship. Candidates need to have the existing right to work in the UK and for the duration of employment
The Opportunity:
This is a 12 month fixed-term opportunity to take on a central role in how BSC manages impact and systems change across all asset classes we invest in, at a pivotal moment as we become a tech-first organisation. We welcome applicants looking for a secondment as well as those seeking a fixed-term contract to cover a period of parental leave.
You will help shape how BSC generates, reports on and acts on impact and systems change insight across our whole portfolio. This spans building the data infrastructure and analytical capability behind our investment decisions, redesigning how we report to our Investment Committee, Board and external stakeholders, and working directly with the asset class teams and fund managers to embed rigorous impact, ESG and EDI practice into individual deals.
You'll be joining a team already recognised for the strength of its impact investing practice. In 2025 and 2026, following BlueMark’s independent verification, BSC was placed on the BlueMark Global Practice Leaderboard after ranking in the top quartile across all 8 dimensions of the Operating Principles for Impact Management. You will help carry that standard forward.
We invest in our people as seriously as we invest our portfolio. You will gain direct exposure to our Investment Committee and senior leadership, and accelerate your growth through hands-on experience, tailored training and collaboration with sector-leading specialists.
What you will do:
Help lead the design and delivery of our tech-first, data-driven impact and systems change insights capability
-
Shape the insights we build and prioritise across asset classes and impact themes, aligned with our 2026-30 strategy.
-
Help build the internal data infrastructure that underpins these insights, working with our data, AI and asset class teams to sharpen and scale what we can deliver.
-
Lead portfolio-level analysis through our annual performance cycle, turning data into insight the investment team, leadership and our Investment Committee can act on.
Help lead the redesign and delivery of decision-useful impact reporting
-
Lead the design of management information that supports how we make, manage and learn from our investments across the portfolio.
-
Support the delivery of reporting to our key governance bodies including our Investment Committee and Board.
-
Support the redesign and delivery of our external impact report, and lead on our impact, ESG and EDI disclosures.
Enable high quality deal-level impact, ESG and EDI analysis and practice across the investment lifecycle
-
Deliver impact, ESG and EDI analysis for investment across their lifecycle, as needed.
-
Working with asset class teams, steward the effective completion of our shared ‘impact term sheet’ with our fund managers, including agreeing measurable KPIs.
Help lead the next phase of our market-leading impact investment approach
-
Lead and contribute to parts of our market-leading impact investing practice and process, in collaboration with colleagues across BSC and with external partners as the opportunities arise.
-
Contribute to team- and organisation-wide initiatives that help us deliver our mission, such as working groups to improve our approach on key areas.
What you will bring - Qualifications & Experience
Essential
-
A passion and demonstrable commitment to improving lives in the UK
-
Experience in the design and delivery of impact management and measurement frameworks, processes and tools
-
Experience undertaking and communicating detailed analysis of complex problems
-
Experience leveraging data and technology to deliver impact insights
-
Work experience that faces the financial, social or public sector
-
Proven relationship-building and stakeholder management
Desirable
-
Work experience in impact investing or sustainable investing
-
Experience of ESG and/or EDI analysis
-
Experience or knowledge of regulatory frameworks such as TCFD and SDR, and/or reporting frameworks such as PRI
-
Proven project management skills
Skills, Abilities and Attributes
-
Structured thinker – able to deal with complexity and keep focus in the face of challenge or uncertainty
-
Innovative, creative and strategic approach to problem solving
-
Collegial team player – flexible and willing to work with and contribute to a team
-
Strong analytical skills and an ability to harness, analyse and interpret data
-
Relationship management – excellent interpersonal skills and able to build relationships at all levels
-
A confident and effective communicator with an ability to integrate within and across teams
-
Hunger for continued learning and development, including developing others
-
Self-starter – able to work under own initiative and source new opportunities
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
I’m excited to be hiring a new role for a mental health charity, joining their Digital and Experiential team, driving fundraising through a number of products as part of a wider Mass Engagement Fundraising team, as their new Senior Social Challenges Officer.
This role leads on Social Challenges with responsibility for developing a diverse and successful portfolio, recruiting thousands of fundraisers and supporting them to exceed their fundraising goals.
I’m looking to hear from individuals with experience in the charity virtual challenge space who can manage multiple stakeholders and work at pace.
As Senior Social Challenge Officer, you will lead the growth, delivery and optimisation of the charity’s Social Challenges, Weddings and Birthdays fundraising portfolio. Working closely with the Digital and Experiential Manager, you will strengthen existing products and identify future opportunities through data insight and sector trend analysis. You will oversee the end-to-end project management of digital fundraising activities, from setting targets and KPIs to briefing suppliers, monitoring delivery, and evaluating performance. You will also provide hands-on leadership of two Fundraising Officers.
Essential criteria:
- Experience of managing fundraising or income generation activities and a proven track record of meeting and exceeding targets across a range of channels and products
- Experience of using an innovation process to identify and implement new activity or improve existing activity.
- Experience in planning and executing digital/Meta-based challenges such as celebrations, and social challenges – as well as related knowledge of these products.
You’ll join a collaborative team, who look after their staff, and value wellbeing, flexible working, and family friendly environments, and generous annual leave.
- Hybrid working- 2 days p/w in Stratford, London.
- 12 month maternity cover contract.
- Full-time hours (35 hour week).
- Salary £41,242
Closing date- ASAP, applications reviewed on a rolling basis, so please apply today! Interviews to take place w/c 10th August.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Corporate Fundraising Executive
Reference: 4006
Salary: £31,670 to £36,660
Contract type: London Transport Museum (LTM)
Contract details: Full-time
Location: London | Hybrid working
Application closing date: 20 August 2026 at 23.59.
Please be aware we reserve the right to close this vacancy early should we receive a high volume of applications. Early application is therefore encouraged.
Please note: We are looking for candidates with proven stakeholder management experience. Applicants invited to interview will be expected to clearly demonstrate this experience through their CV and provide strong examples during the interview process.
All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period.Hybrid working arrangements can evolve subject to business requirements.
Help build our corporate partnerships programme at a defining moment in our history.
London Transport Museum is the world’s leading museum of urban transport. As an education and heritage preservation charity, we use the powerful link between transport and the growth of London, culture and society since 1800 to tell the story of London’s journey over the past 200 years. The Museum’s purpose is to ignite curiosity to shape the future.
As we embark on an ambitious capital campaign to reimagine London Transport Museum, we are seeking a proactive, relationship focused Corporate Fundraising Executive to help grow our corporate partnerships programme.
This is an exciting opportunity for a proactive individual looking to advance their career in fundraising. Working as part of a collaborative team, you’ll help manage relationships with our existing corporate supporters, identify new partnership opportunities and support the delivery of a range of fundraising and engagement activities.
Working closely with the Corporate Partnerships Managers and Fundraising Events Manager, you will secure exciting auction items for our flagship fundraising event and support the growth of our Corporate Membership and Sponsorship programmes.
If you have a background in membership, sponsorship, stakeholder engagement or business development, this role offers the unique opportunity to gain hands-on experience across fundraising, events, relationship management and business development within one of London’s most iconic museums.
A confident communicator, you’ll bring initiative and flair and the ability to thrive in a fast-paced environment. Above all, you’ll be motivated by the Museum’s mission and excited by the opportunity to help secure support that will shape our future.
What you’ll be doing:
· Support the delivery of the Museum’s fundraising strategy, with a focus on corporate partnerships, sponsorship and membership.
· Help build and maintain a pipeline of corporate prospects aligned with the Museum’s mission and strategic priorities, undertaking research and due diligence.
· Develop compelling sponsorship proposals and partnership packages that deliver mutual value for the Museum and corporate partners.
· Act as a primary relationship manager for a portfolio of corporate partners, providing high‑quality stewardship and ensuring long‑term engagement and retention.
· Ensure all contractual benefits and obligations are delivered accurately, on time and to a high standard.
· Coordinate partnership activity across internal teams, including marketing, programming and events, to maximise partner value and visibility.
· Lead or support the delivery of partnership‑related events and activations, ensuring a professional partner experience.
· Maintain accurate and up‑to‑date records of partnership activity, income and communications within the CRM system.
· Produce high‑quality partnership communications, including proposals, reports, updates and newsletters.
· Monitor partnership performance and prepare clear reports that support renewals, growth and long‑term stewardship.
· Regularly review and update the content of the Museum’s website and digital supporters screen to ensure messaging is consistent with brand and strategic objectives.
· Provide administrative support for the Museum’s corporate partnerships, including minute-taking, maintaining financial records, compiling partnership data for evaluation, and responding to enquiries.
Equality, diversity and inclusion
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs to make the process fair.
Benefits
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:
· Final salary pension scheme.
· Free travel for you on the TfL network.
· Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home.
· 29/30 days annual leave plus public and bank holidays.
· TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow.
· Private healthcare discounted scheme Tax-efficient cycle-to-work programme.
· Retail, health, leisure and travel offers.
· Discounted Eurostar travel.
We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.
About Morden College
We’re an almshouse charity with a proud history of providing homes, support, and care for older people in south-east London for over 300 years. Today, we’re building on that legacy with a clear and ambitious strategy focused on enabling our residents to live as independently, safely, and meaningfully as possible. We aim to create thriving communities where every person feels known, valued, and supported.
We provide almshouse accommodation and care services to over 250 older people across two sites in Blackheath and Beckenham, including our 28-bed care home and domiciliary care services. Our vibrant and diverse resident community enjoys a wide range of events and activities, and each site offers welcoming spaces for socialising, including bars and Café 19 in the award-winning John Morden Centre.
At the heart of everything we do is a commitment to dignity, purpose, and inclusion. We actively combat loneliness, challenge ageism, and promote healthy ageing. As part of our team, you’ll help foster social connection and contribute to a community where both residents and staff can thrive. We embrace equity, diversity, and technology to deliver sustainable, high-quality services that make a lasting difference.
Role overview
Communications plays a vital role in helping Morden College deliver its vision and strategic ambitions.
We're looking for an experienced Communications Manager who can create clear, engaging and impactful communications that help residents and colleagues feel informed, connected and involved in the future of Morden College.
This is a highly collaborative role at the heart of our organisation. Working across teams, you'll help bring our strategy, values and ambitions to life through communications that build understanding, trust and a shared sense of purpose. You'll support colleagues and leaders to communicate effectively, explain change clearly, celebrate success and ensure residents receive timely, accessible and meaningful information.
We're looking for an exceptional writer and communicator with a talent for turning complex information into clear, engaging content. You'll be naturally curious, enjoy building relationships, and have a strong editorial eye for what matters most to different audiences. You'll know how to communicate with clarity, empathy and impact.
You'll lead the development and delivery of internal and resident communications across a range of channels, including newsletters, website content, the resident portal, leadership communications and our staff intranet. You'll also play a key role in strengthening communication practices across Morden College, improving planning and ways of working, supporting colleagues to communicate confidently, and ensuring communication is consistent, accessible and audience-focused.
You'll oversee the day-to-day development of key communication platforms helping to ensure they remain effective tools for information sharing, engagement and community connection.
Most importantly, you'll help ensure our communications reflect who we are: an ambitious, responsible, compassionate and collaborative organisation committed to creating thriving communities where people in later life can live with independence, dignity and purpose.
Main Responsibilities of the role
1. Communications planning and ways of working
Develop a structure, consistent and audience-focused approach to communications across Morden College by:
- Creating communication plans, schedules and content calendars
- Establishing clear processes for requesting, developing and approving communications.
- Introducing guidance on lead times, responsibilities and expectations
- Supporting teams to plan communications proactively
- Developing templates, tools and guidance to improve the quality and consistency of communications
- Building understanding of how colleagues can work effectively with the Communications function
- Supporting the development and effective use of digital communication systems, including CRM-based platforms, to improve audience understanding, communication planning and engagement
- Working collaboratively with colleagues to ensure communication systems support accurate information management, effective targeting and a positive user experience
- Using insight, feedback and engagement data to continually improve communications and strengthen audience engagement
2. Content and storytelling
Capture engaging and high-quality communications that help residents and colleagues understand, connect with and contribute to life at Morden College. This includes:
- Resident newsletters
- Website stories and organisational updates
- Annual report and impact reporting content
- Stories celebrating residents, colleagues and partners
- Communications about strategic priorities, service improvements and organisational change
- Content that demonstrates how Morden College is evolving to support more people in later life
3. Resident communications
Working closely with colleagues in Resident Services to:
- Develop and maintain website and resident portal content
- Create accessible communications for residents using a range of channels
- Support resident meetings, engagement activities and events
- Deliver information campaigns across our communities
- Ensuring communications are inclusive, accessible and easy to understand
4. Colleague communications
Working across the Charity to deliver effective internal communications, including:
- SharePoint intranet content
- CEO updates and leadership communications
- Quarterly College Conversations staff briefings
- Organisational announcements
- Change communications
- Support HR with colleague engagement initiatives
- Working closely with the Records Management Lead to promote good information-sharing and best practice in document management
5. Supporting organisational change
Support leaders and teams to communicate change effectively, including:
- Progress against strategic priorities
- New services and initiatives
- Technology and new ways of working
- Sustainability and ESG activity
- Service improvements and organisational developments
6. Communication standards and brand
Champion high-quality communications by:
- Promoting brand guidance and tone of voice using the Morden College Message House
- Supporting colleagues to communicate effectively and confidently
- Encouraging accessible communication practices
- Developing templates, guidance and communication resources
- Promoting high standards of writing, editing and content creation
- Arranging and using high-quality photography, video and visual content
- Supporting effective communication planning and coordination across the organisation
Person specification
About you
You are an experienced and confident communications professional who combines strong writing skills with the ability to build relationships, influence colleagues and create effective ways of working. You enjoy understanding complex organisations, finding the stories that matter and turning complex information into clear, engaging communications.
You are organised, proactive and confident working with people across all levels of an organisation. You will bring a collaborative approach, helping colleagues communicate more effectively while ensuring communications are planned, consistent and aligned with Morden College’s values and priorities.
Essential criteria
- Experience working in a communications role, particularly internal communications, colleague engagement or organisational communications
- Excellent writing, editing and proofreading skills.
- Experience creating engaging communications across a range of channels and audiences
- Experience developing communication plans and coordinating communications activity
- Experience managing websites, newsletters, intranets or other communication platforms
- Ability to understand complex information and translate it into clear, accessible and engaging messages
- Experience building effective relationships and working collaboratively with colleagues at all levels
- Strong organisational skills with the ability to manage multiple priorities and deadlines
- Understanding of inclusive and accessible communication practices
- A proactive, collaborative and solutions-focused approach
Desirable criteria
- Experience working in a charity, housing, care, health, community or similar organisation
- Experience communicating with residents, service users or community groups
- Experience supporting organisational change and engagement activities
- Experience using SharePoint, CRM systems or similar intranet platforms
- Experience using audience insight and analytics to improve engagement
- Understanding of GDPR, information-sharing and good digital practice
- Experience supporting the development or implementation of CRM systems, customer databases or digital engagement platforms.
- Understanding of digital inclusion and approaches to increasing confidence in using technology
- Experience creating photography, video or visual content.
- Experience working with older people or services that support people in later life
Location: Blackheath with option to work at our Beckenham site
Reports to: Head of Impact
DBS Disclosure: Enhanced
Please note the applications for this role will close on 02/09/2026 with the interview dates to be confirmed.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Your mission
As part of CALM's small, multi-skilled Product Team, you will lead the development, optimisation and delivery of digital products that support our mission and improve the experience for fundraisers, service users, supporters, subscribers and other audiences. You will manage products across CALM's digital portfolio - including the website, mobile app, chatbot and CRM - and bring proven experience in both website (desktop and mobile) and mobile app product management.
Your profile
Responsibilities
Product Strategy & Delivery
- Deliver the product strategy, as defined by the Senior Product Manager.
- Own the optimisation of CALM’s products, optimising user experience, accessibility, and performance.
- Create, maintain, and prioritise product backlogs, ensuring alignment with business goals and user needs.
- Define user stories with acceptance criteria and guide development teams through delivery.
- Manage products through all stages of the lifecycle: discovery, design, development, launch, optimisation, and iteration.
User Experience & Insight
- Act as a UX lead mapping and optimising user journeys across web and mobile, ensuring they are intuitive, inclusive, and insight-led.
- Generate user insights through research, usability testing, and data analysis, and translate findings into actionable improvements.
- Champion user-centred design and accessibility best practices across all products.
- Collaborate with researchers, designers, developers, and agencies to ensure excellent UX and delivery.
- Stakeholder Engagement & Communication
- Engage with stakeholders at all levels to gather requirements/ ideas, align priorities, and report progress.
- Act as a translator between technical and non-technical stakeholders.
- Promote a data-driven, test-and-learn culture across teams.
- Ensure that all digital products are strategically aligned and deliver maximum impact for CALM audiences.
- Continuous Improvement
- Monitor and analyse product performance using data, analytics, and feedback loops.
- Drive a culture of continuous optimisation across CALM’s digital portfolio.
- Keep up-to-date with product management best practices, trends, and innovations, bringing insights and application into CALM.
Required Skills & Experience
- 2+ years in product preferably managing both web and mobile products through the full product lifecycle.
- Hands-on website management experience (CMS ownership, optimisation, UX improvements).
- Strong UX background with experience leading user journey mapping, defining user stories, and ensuring inclusive, accessible design.
- Excellent ability to work across teams and with external partners (designers, developers, agencies).
- Strong analytical skills, using data and research to inform decisions.
- Confident communicator and stakeholder manager, able to champion product thinking across CALM.
Desirable Skills & Experience
- Experience with helpline products such as telephony systems, WhatsApp, or AWS webchat.
- Familiarity with CRM systems (especially Salesforce) and product management in this context.
- Experience working in an environment where time-management, prioritisation and adaptability are key.
- Awareness of the not-for-profit or charity sector, or experience working with diverse user groups.
Why us?
Reports to: Senior Product Manager
Contract: Full-time, Permanent
Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.
Salary: £38,000 - £45,000 per annum. We benchmark our salaries to ensure our pay structure remains fair, transparent, and equitable for everyone in our team.
A work environment that values creativity, personal growth and collaboration.
Applications will close on Thursday 27th August and are reviewed on a rolling basis; we encourage interested candidates to apply early.
Right to work in the UK
To apply, you will need to have a valid right to work in the UK (such as a British/Irish passport, Settled Status, or Indefinite Leave to Remain).
About us
We’re Campaign Against Living Miserably (CALM), and we’re united against suicide.
We’re a suicide prevention charity, on a mission to help people end their misery, not their lives. We run stigma-smashing campaigns, offer loads of digital tools and resources, and run a life-saving helpline - all designed to help people find hope and a way forward. We are - united against suicide.
Don't meet every requirement? We’re still interested.
Research shows that people from marginalised groups – including women, LGBTQ+ people, people from global majority backgrounds, disabled people, and those from lower socioeconomic backgrounds – are less likely to apply for a role unless they meet the full criteria. At CALM, we know that skills and potential come in many forms, and that diverse perspectives and lived experience of mental health or suicide can be just as valuable as formal qualifications.
If you're passionate about our mission but your experience doesn't tick every box, we'd still love to hear from you. You could be exactly who we're looking for.
Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk, both offline and online. We recognise that harm can occur in physical, digital, and virtual environments, and we take our safeguarding responsibilities seriously across all areas of our work.
To help people end their misery, not their lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an accomplished finance executive looking to combine strategic financial leadership with meaningful climate impact?
We're seeking an exceptional Chief Financial Officer to join the executive team of a mission-driven international organisation working to accelerate the transition to a more sustainable, climate-resilient future. This is a rare opportunity to shape the financial future of a complex, multi-entity organisation as it evolves towards a more diversified and sustainable funding model.
As the organisation's senior finance leader, you will provide strategic oversight of finance while leading key enabling functions including funding operations and facilities. Working closely with the CEO, Board and Executive Leadership Team, you'll help drive organisational resilience, support informed decision-making and ensure robust governance across an international, remote-first environment.
We're looking for someone who can:
- Develop and deliver long-term financial strategy aligned to organisational growth, resilience and impact.
- Lead budgeting, forecasting, scenario planning and financial performance across multiple entities.
- Strengthen financial resilience through effective governance, controls, risk management and commercial insight.
- Partner with executive leaders to support strategic investment decisions and organisational transformation.
- Lead multidisciplinary teams, fostering collaboration, accountability and continuous improvement.
- Enable high-quality financial reporting, data-driven decision making and operational excellence.
You'll bring:
- Significant experience as a CFO, Finance Director or equivalent within a complex, multi-entity organisation.
- A recognised professional accounting qualification.
- A track record of leading organisations through change, transformation or evolving funding and business models.
- Experience across multiple funding environments, ideally spanning institutional, commercial and/or philanthropic sectors.
- Strong commercial acumen combined with exceptional governance, leadership and stakeholder management skills.
- The ability to thrive in ambiguity while maintaining financial discipline and enabling innovation.
This role is ideal for a purpose-led finance leader who wants to apply their expertise to one of the defining challenges of our time. You'll join an ambitious, international organisation where financial leadership is central to enabling climate innovation, organisational resilience and long-term systems change.
Interested?
If you're an inspiring finance leader ready to shape the next chapter of a high-impact international organisation driving positive climate action, we'd love to hear from you.
Please apply with your CV and a covering letter outlining your suitability for the role. We will be interviewing on a rolling basis, as such an early application is highly recommended.
For an informal conversation about the role, please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.
Your new company
Hays are delighted to be supporting a respected UK-based membership organisation in the recruitment of a Finance Manager. This purpose-led organisation supports a large national membership base and operates within a specialist professional field. With an annual income of approximately £4m, it offers a collaborative culture and the opportunity to work closely with senior leadership in a broad and impactful finance role.
Your new role
Reporting directly to the Director of Finance, you will take ownership of financial and management reporting, ensuring the organisation has accurate, timely and insightful financial information to support decision-making.
Key responsibilities include:
* Producing monthly management accounts and reporting packs
* Budgeting, forecasting and cash flow analysis
* Preparing balance sheet reconciliations
* Managing VAT reporting and compliance
* Leading the annual budgeting process
* Supporting the preparation of year-end accounts
* Acting as the key contact for external auditors
* Building strong relationships with budget holders and senior stakeholders
* Providing financial insight and analysis to support decision-making
What you'll need to succeed
You will be a qualified accountant (ACA, ACCA, CIMA or equivalent) with a strong background in management accounting and financial reporting. You should be able to demonstrate:
* Experience producing management accounts and financial reports
* Strong budgeting and forecasting skills
* Excellent balance sheet reconciliation experience
* Previous involvement in external audits
* Good technical accounting knowledge
* Strong Excel and systems skills
* Excellent communication and stakeholder management skills
* A proactive and organised approach with strong attention to detail
What you'll get in return
- Fully remote working arrangement
- 35-hour working week
- Generous pension
What you need to do now
Please apply now to be considered! Applications will be considered as they come through.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
About the role:
Ready to lead a service that changes young lives? Youth Concern is looking for an experienced manager to lead our busy Drop-in Centre and support a dedicated team committed to helping young people across Aylesbury Vale. Help us shape our charity’ next chapter as we prepare to move to new premises in 2027. You will be responsible for the day-to-day management of the Drop-in Centre, ensuring that young people receive high-quality, accessible support in a safe and welcoming environment. Working closely with staff, volunteers and partner agencies, you will oversee service delivery, support organisational development and play a key role in our exciting plans to relocate to new premises in 2027. This is an excellent opportunity for someone who is passionate about improving outcomes for young people and shaping the future of an essential community service.
Place of work is flexible (to suit us and the successful candidate, approx 2 days a week from home, 3 days a week working from the Drop-in Centre). Our Drop-in Centre in open to young people Tuesday-Saturday including two evenings. This role can be flexible and can be worked Monday-Friday with occasional evening and weekend work.
Benefits:
- 25 days holiday plus 8 bank holidays per annum plus 1 day's leave on your birthday
-
Mobile phone and laptop
-
Pension
-
24/7 employee support from Health Assured
-
TOIL policy
-
Monthly supervision and training
Interviews will take place on Monday 14th and Tuesday 15th September 2026.
Please submit your CV and a covering letter by 4pm on 4th September.
The covering letter should explain:
- Why you want to work for Youth Concern.
- How your experience demonstrates your ability to lead a team and manage a service.
- How your values align with Youth Concern's purpose and values.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is an opportunity for someone with the appropriate values, experience, and ambition to play a pivotal part in our People & Culture Team.
HR/People Officer
Reference number: 369
Reports to: Director of People & Culture
Working Hours: 37.5 hours per week (Monday -Friday some occasional out of hours)
Contract: Permanent
Salary: £32,000 - £34,000 per annum
Working base: Watford (with occasional travel across Hertfordshire)
We’re Hertfordshire Mind Network
We deliver essential mental health support in Hertfordshire, providing a diverse range of services from our Wellbeing Centres and other locations across the county. We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health.
About the role
As HR/People Officer, you will provide high-quality, accurate support across the full employee/volunteer lifecycle, while also contributing to employee and volunteering relations, and continuous improvement of our People & Culture services. You will be a role model for our values and a key contributor to a positive team culture
As HR/People Officer you will be part of a team who support a headcount of approximately 250 employees, 200 volunteers and 150 self-employed individuals across Hertfordshire. You will be instrumental in ensuring that all individuals employed or volunteering within Hertfordshire Mind receive advice, guidance in a responsive, knowledgeable, and customer-focused way.
Key Responsibilities include:
Employee Lifecycle
- Deliver a high-quality, confidential and customer-focused People service from recruitment through to leaving.
- Advise line managers on recruitment; selection, interview and safer recruitment
- Provide People advice for queries from the People & Culture team in line with policies, managing and or escalating complex issues as appropriate.
Systems, Data & Reporting
- Produce timely and accurate People management information to assist organisational decision-making. (ihasco, Breathe, Livepay, Charity log, etc)
- Maintain accurate and up-to-date records within the HR information system (Breathe HR), including new profiles, personal data, annual leave and absence reporting.
- Oversee monthly payroll data collation, including hours, absences, and any contractual changes, ensuring timely submission to Payroll.
- Ensure Breathe annual holiday renewal and other system updates are effectively completed and communicated
Employee Relations & Case Management
- Manage employee relations cases, such as sickness absence, conduct, capability, disciplinary, grievance, family focussed leave, flexible working requests.
- Undertake casework, guiding and advising on relevant procedure including gathering evidence and drafting investigation reports, tracking case progress and ensuring communications and actions are completed.
- Provide consistent and fair advice to managers in accordance with policies, escalating complex issues as appropriate.
Projects & Continuous Improvement
- Contribute to projects such as employee engagement initiatives, policy updates, wellbeing programmes, EDIE (VIBE, Voice, Inclusion, Belonging, Engagement) and system improvements.
- Support quality assurance processes in line with National Mind policies and ISO9001 standards.
- Identify opportunities to improve people processes, recommending and implementing enhancements under the guidance of the People & Culture Director
General Responsibilities
- To support any member of the People and Culture team and to cover team absence as required.
- Note taking for meetings as required
- Promote Hertfordshire Mind services by attending events, campaigns, and open days to raise awareness of mental health.
- Uphold Hertfordshire Mind policies and procedures, including the Equalities Statement.
- Maintain strict confidentiality at all times.
- Undertake any other reasonable duties as required by the Senior Leadership Team.
Benefits
- Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- Birthday leave day.
- Cash plan health cover (after 6 months employment).
- Eligibility for blue light card.
- Employee Assistance Programme.
- Ongoing training relevant to your role.
Please note: The ideal candidate will need to be able to travel and cover the area Herts Mind Network serves. Candidates in Greater London may not be suitable for this role as it is not only in Watford.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 2nd September 2026
Interviews to be held on a rolling basis.
We will close the advert prior to this date if we receive sufficient applications.
N.B. Please quote reference number 369 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.
In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
